Alliance Health
North Carolina
Submit Application and Resume to Alliance Health at https://www.alliancehealthplan.org
Reference Requisition INFOR001785
The Software Quality Engineer assists in managing the quality control function (assists in establishing, overseeing, and coordinating quality control policy and practice) of the organization software applications. Responsible for continuously reviewing quality assurance philosophy, practices, and procedures to ensure the highest standards. Develops, coordinates and conducts technical reliability studies and evaluations of software quality engineering design concepts. Recommends design or test methods and statistical process control procedures for achieving required levels of product reliability. Assists in managing the Agile testing of all reporting and application quality, ensuring compliance with company standards and applicable government regulations. Recommends corrective action where necessary, develops quality control manuals, and participates in the development of new methods, procedures, and systems. May serve as a specialist in the areas of design, product evaluation and reliability, and research and development as they applied to quality engineering. May oversee configuration management processes for assigned programs and support Build Readiness Reviews, Build Process or similar processes. May perform lead duties as specified by their supervisor.
This position will allow the successful candidate to work a schedule which will include both onsite as well as remote work certain days of the week as approved by their supervisor.
Responsibilities and Duties
Translate business and systems requirements into technical test requirements
Review and analyze client-specific system requirements and scope of services assigned by the QE Manager
Collaborate with project team resources to understand and prioritize system testing efforts using Agile methodology
Define system test scenarios, create system test plans, design and author test cases and participate in the definition and execution of manual and/or automated system test script
Analyze and manipulate data to create system test data and system test cases for multiple or complex projects and to uncover issues within the application under Test
Execute Systems Integration Test Plan including the comparison of actual results vs. expected results
Document and report on identified system testing issues in VS-TFS and participate in or lead defect triage meetings
Actively participate in multiple AGILE project teams and SCRUM status meetings as required.
Communicate project/work status and issues to QE lead/Manager.
Evaluate, design, and develop test cases and automation scripts as appropriate using C#/Java/SQL.
Participate in measuring and driving product quality from inception to release
Monitor, measure, and improve software development and test processes
Suggest and execute application design improvements and diagnose product problems and assist Development and Technical Support teams as needed
Run manual and automated tests as part of a software release
Lead User Acceptance Test efforts; coordinate with business users to secure resources, outline testing plan, and manage test effort thru deployment to production environment
Develop and provide testing metrics and reports for the QE dashboard to effectively communicate test status to the test team and management.
Troubleshoot and resolve or recommend solutions to a diverse range of complex software testing problems. Use judgment within defined policies and practices (includes software and technical documentation solutions).
Assist with the Release Management process. Coordinate Sprint task updates and software releases from requirements stage to production release.
Requirements
Minimum Education and Experience: Associate’s Degree with 5 years of progressively responsible work experience in Software Development and Quality Assurance Testing and Management. Military experience and education in the field of work related to the position’s role may be substituted on a year-for-year bases.
Preferred Education: Bachelor’s Degree in computer science, engineering or related field with at a minimum of 3years of progressively responsible work experience in Information Technology Development and Testing, preferably in a healthcare or managed care environment which provided the opportunity to gain the knowledge and skills required to perform the duties of the position.
Knowledge and Skills
Experience with Agile Methodology to ensure the stories contain specific acceptance criteria.
Thorough knowledge and utilization of the Software Development Life Cycle (SDLC) process - including analysis, design, coding, system and user testing, problem resolution and planning
Strong technical skills including a broad understanding of relational databases, file processing, application development, SQL and web-enabling technologies
Must have experience with the following: Visio, SQL, and SharePoint
Experience with test automation to include, Selenium, and/or a similar Test Automation Framework is a must.
Experience providing quality control support to Health Care Organizations or Business Intelligence Customers
Working knowledge of government quality control rules and regulations
Ability to communicate effectively, both verbally and written, with subordinates, peers, and leaders at all levels of management
Experience with Quality Engineering processes, procedures and releasing quality software into production.
Ability to work independently and as a member of a diverse team, while building strong working relationships with customers and department leads
Ability to execute project deliverables and tasks on time and on budget while supporting high quality software delivery
Preferred Skills and Certifications
SCRUM/AGILE testing experience is preferred.
Quality certification desired
Mobile testing experience using emulators/devices and automation tools is a plus
Experience or familiarity with one or more of the following: software development processes, Software Engineering Institute (SEI) model, Capability Maturity Model (CMM), Capability Maturity Model Integrated (CMMI), software lifecycle.
Salary Range
$68,359.62 - $117,679.31/Annually
Submit Application and Resume to Alliance Health at https://www.alliancehealthplan.org
Reference Requisition INFOR001785
The Software Quality Engineer assists in managing the quality control function (assists in establishing, overseeing, and coordinating quality control policy and practice) of the organization software applications. Responsible for continuously reviewing quality assurance philosophy, practices, and procedures to ensure the highest standards. Develops, coordinates and conducts technical reliability studies and evaluations of software quality engineering design concepts. Recommends design or test methods and statistical process control procedures for achieving required levels of product reliability. Assists in managing the Agile testing of all reporting and application quality, ensuring compliance with company standards and applicable government regulations. Recommends corrective action where necessary, develops quality control manuals, and participates in the development of new methods, procedures, and systems. May serve as a specialist in the areas of design, product evaluation and reliability, and research and development as they applied to quality engineering. May oversee configuration management processes for assigned programs and support Build Readiness Reviews, Build Process or similar processes. May perform lead duties as specified by their supervisor.
This position will allow the successful candidate to work a schedule which will include both onsite as well as remote work certain days of the week as approved by their supervisor.
Responsibilities and Duties
Translate business and systems requirements into technical test requirements
Review and analyze client-specific system requirements and scope of services assigned by the QE Manager
Collaborate with project team resources to understand and prioritize system testing efforts using Agile methodology
Define system test scenarios, create system test plans, design and author test cases and participate in the definition and execution of manual and/or automated system test script
Analyze and manipulate data to create system test data and system test cases for multiple or complex projects and to uncover issues within the application under Test
Execute Systems Integration Test Plan including the comparison of actual results vs. expected results
Document and report on identified system testing issues in VS-TFS and participate in or lead defect triage meetings
Actively participate in multiple AGILE project teams and SCRUM status meetings as required.
Communicate project/work status and issues to QE lead/Manager.
Evaluate, design, and develop test cases and automation scripts as appropriate using C#/Java/SQL.
Participate in measuring and driving product quality from inception to release
Monitor, measure, and improve software development and test processes
Suggest and execute application design improvements and diagnose product problems and assist Development and Technical Support teams as needed
Run manual and automated tests as part of a software release
Lead User Acceptance Test efforts; coordinate with business users to secure resources, outline testing plan, and manage test effort thru deployment to production environment
Develop and provide testing metrics and reports for the QE dashboard to effectively communicate test status to the test team and management.
Troubleshoot and resolve or recommend solutions to a diverse range of complex software testing problems. Use judgment within defined policies and practices (includes software and technical documentation solutions).
Assist with the Release Management process. Coordinate Sprint task updates and software releases from requirements stage to production release.
Requirements
Minimum Education and Experience: Associate’s Degree with 5 years of progressively responsible work experience in Software Development and Quality Assurance Testing and Management. Military experience and education in the field of work related to the position’s role may be substituted on a year-for-year bases.
Preferred Education: Bachelor’s Degree in computer science, engineering or related field with at a minimum of 3years of progressively responsible work experience in Information Technology Development and Testing, preferably in a healthcare or managed care environment which provided the opportunity to gain the knowledge and skills required to perform the duties of the position.
Knowledge and Skills
Experience with Agile Methodology to ensure the stories contain specific acceptance criteria.
Thorough knowledge and utilization of the Software Development Life Cycle (SDLC) process - including analysis, design, coding, system and user testing, problem resolution and planning
Strong technical skills including a broad understanding of relational databases, file processing, application development, SQL and web-enabling technologies
Must have experience with the following: Visio, SQL, and SharePoint
Experience with test automation to include, Selenium, and/or a similar Test Automation Framework is a must.
Experience providing quality control support to Health Care Organizations or Business Intelligence Customers
Working knowledge of government quality control rules and regulations
Ability to communicate effectively, both verbally and written, with subordinates, peers, and leaders at all levels of management
Experience with Quality Engineering processes, procedures and releasing quality software into production.
Ability to work independently and as a member of a diverse team, while building strong working relationships with customers and department leads
Ability to execute project deliverables and tasks on time and on budget while supporting high quality software delivery
Preferred Skills and Certifications
SCRUM/AGILE testing experience is preferred.
Quality certification desired
Mobile testing experience using emulators/devices and automation tools is a plus
Experience or familiarity with one or more of the following: software development processes, Software Engineering Institute (SEI) model, Capability Maturity Model (CMM), Capability Maturity Model Integrated (CMMI), software lifecycle.
Salary Range
$68,359.62 - $117,679.31/Annually
Oregon Health Authority
Salem, OR
The Oregon Health Authority has a fantastic opportunity for an IT Manager with experience managing an Application Delivery Team to lead an excellent team, ensure key deliverables and work to advance their IT operations.
This position falls under the Classification Principal/Executive Manager E.
WHAT YOU WILL DO!
As the Enterprise Application Delivery Manager, you will provide expert consultation to executive leadership in the Office of Information Services (OIS) by developing business case justifications and cost/benefit analyses for IT spending and initiatives. You will analyze existing operations and make recommendations for improvement and growth.
In this leadership role, you will manage deployment, planning, monitoring, maintenance, development, upgrade and support of enterprise information systems and associated hardware. You will develop and maintain strong relationships with business/functional units and develop an understanding of their business, goals, mission and business drivers. You will make business decisions on IT services, support and products; and ensure the understanding of impacts and investments required to achieve the organizations’ desired IT results.
Additionally, you will develop the tactical/operational strategy and solutions roadmap to ensure the efficient utilization of IT operational resources and services enabled to both internal and external customers.
The Enterprise Application Delivery Team is responsible for the availability of agency data and software applications. The team provides employees of the Oregon Health Authority (OHA) and the Department of Human Services (DHS) with rapid access to information they need to make critical business decisions anytime, anywhere on any device.
WHAT WE ARE LOOKING FOR:
(a) Three (3) years of management experience in a public or private organization which included responsibility for each of the following: a) development of program rules and policies, b) development of long- and short-range goals and plans, c) program evaluation, and d) budget preparation. OR (b) Two (2) years of management experience in a public or private organization which included responsibility for each of the following: a) development of program rules and policies, b) development of long- and short-range goals and plans, c) program evaluation, and d) budget preparation; AND 45-48 quarter hours (30-32 semester hours) of graduate level coursework in management. OR (c) Three (3) years of professional experience as a program/project leader, assigning and reviewing work of professional staff (e.g., engineers, etc.) including project responsibility for developing goals and objectives, project evaluation, and monitoring and controlling or preparing a budget.
Experience managing teams engaged in Microsoft Windows OS, Intune, Office 365, System Center Configuration Manager, BIOS configurations, Active Directory and PowerShell scripting.
Experience managing teams engaged in Product System Development lifecycle including system design and architectures, implementation, integration, and testing of infrastructure and endpoint technologies.
Experience managing teams engaged in the cloud computing model as it relates to enterprise productivity. Experience with Azure.
Experience managing teams that have knowledge of application and desktop virtualization technologies, such as Citrix XenApps and XenDesktops, Desktop as a Service (DaaS), terminal servers and client-based virtualization technologies.
Experience in project management agile framework, methodology, principles, techniques and practices
Ability to maintain tight deadlines and close coordination and communication with Human Resources, OIS Executives and peer Managers, agency Divisions, partners and contractors.
In depth knowledge of project management techniques, budgeting and cost benefit analysis, resources processes.
Skill in organizing work and meeting deadlines by establishing operating and/or reporting relationships and by assigning the work accordingly.
Knowledge and expertise which is sufficient and current to allow effective supervision of subordinate technical staff.
Ability to complete the service development process through testing (unit, functional integration system, load/performance, user acceptance and usability), issues resolution, documentation (service support, user and marketing), service-related training development (materials and classes) and mentoring of service support staff.
Experience in promoting a culturally competent and diverse work environment.
WHAT’S IN IT FOR YOU?
We offer a workplace that balances productivity with enjoyment; promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate in an open office with a team of bright individuals to work with and learn from. We offer full medical, vision and dental with paid sick leave, vacation, personal leave and ten paid holidays per year plus pension and retirement plans . If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority is the place for you.
This is a full-time, permanent position that is classified as management service, supervisory and is not represented by a union. The Oregon Health Authority is committed to developing and promoting culturally and linguistically appropriate programs and a diverse and inclusive workforce representing the diversity, culture, strengths and values of the people of Oregon. Click here , to learn more about OHA’s mission, vision and core values. OHA is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information or any other protected class under state or federal law.
The Oregon Health Authority has a fantastic opportunity for an IT Manager with experience managing an Application Delivery Team to lead an excellent team, ensure key deliverables and work to advance their IT operations.
This position falls under the Classification Principal/Executive Manager E.
WHAT YOU WILL DO!
As the Enterprise Application Delivery Manager, you will provide expert consultation to executive leadership in the Office of Information Services (OIS) by developing business case justifications and cost/benefit analyses for IT spending and initiatives. You will analyze existing operations and make recommendations for improvement and growth.
In this leadership role, you will manage deployment, planning, monitoring, maintenance, development, upgrade and support of enterprise information systems and associated hardware. You will develop and maintain strong relationships with business/functional units and develop an understanding of their business, goals, mission and business drivers. You will make business decisions on IT services, support and products; and ensure the understanding of impacts and investments required to achieve the organizations’ desired IT results.
Additionally, you will develop the tactical/operational strategy and solutions roadmap to ensure the efficient utilization of IT operational resources and services enabled to both internal and external customers.
The Enterprise Application Delivery Team is responsible for the availability of agency data and software applications. The team provides employees of the Oregon Health Authority (OHA) and the Department of Human Services (DHS) with rapid access to information they need to make critical business decisions anytime, anywhere on any device.
WHAT WE ARE LOOKING FOR:
(a) Three (3) years of management experience in a public or private organization which included responsibility for each of the following: a) development of program rules and policies, b) development of long- and short-range goals and plans, c) program evaluation, and d) budget preparation. OR (b) Two (2) years of management experience in a public or private organization which included responsibility for each of the following: a) development of program rules and policies, b) development of long- and short-range goals and plans, c) program evaluation, and d) budget preparation; AND 45-48 quarter hours (30-32 semester hours) of graduate level coursework in management. OR (c) Three (3) years of professional experience as a program/project leader, assigning and reviewing work of professional staff (e.g., engineers, etc.) including project responsibility for developing goals and objectives, project evaluation, and monitoring and controlling or preparing a budget.
Experience managing teams engaged in Microsoft Windows OS, Intune, Office 365, System Center Configuration Manager, BIOS configurations, Active Directory and PowerShell scripting.
Experience managing teams engaged in Product System Development lifecycle including system design and architectures, implementation, integration, and testing of infrastructure and endpoint technologies.
Experience managing teams engaged in the cloud computing model as it relates to enterprise productivity. Experience with Azure.
Experience managing teams that have knowledge of application and desktop virtualization technologies, such as Citrix XenApps and XenDesktops, Desktop as a Service (DaaS), terminal servers and client-based virtualization technologies.
Experience in project management agile framework, methodology, principles, techniques and practices
Ability to maintain tight deadlines and close coordination and communication with Human Resources, OIS Executives and peer Managers, agency Divisions, partners and contractors.
In depth knowledge of project management techniques, budgeting and cost benefit analysis, resources processes.
Skill in organizing work and meeting deadlines by establishing operating and/or reporting relationships and by assigning the work accordingly.
Knowledge and expertise which is sufficient and current to allow effective supervision of subordinate technical staff.
Ability to complete the service development process through testing (unit, functional integration system, load/performance, user acceptance and usability), issues resolution, documentation (service support, user and marketing), service-related training development (materials and classes) and mentoring of service support staff.
Experience in promoting a culturally competent and diverse work environment.
WHAT’S IN IT FOR YOU?
We offer a workplace that balances productivity with enjoyment; promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate in an open office with a team of bright individuals to work with and learn from. We offer full medical, vision and dental with paid sick leave, vacation, personal leave and ten paid holidays per year plus pension and retirement plans . If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority is the place for you.
This is a full-time, permanent position that is classified as management service, supervisory and is not represented by a union. The Oregon Health Authority is committed to developing and promoting culturally and linguistically appropriate programs and a diverse and inclusive workforce representing the diversity, culture, strengths and values of the people of Oregon. Click here , to learn more about OHA’s mission, vision and core values. OHA is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information or any other protected class under state or federal law.