Do you have experience supporting the implementation of policies, projects and programs at the community, state, or national level? Do you enjoy developing and providing planning, data, and system tools that facilitate collaboration and decision-making? We look forward to hearing from you!
Work Location: Salem/Marion or Portland/Multnomah; hybrid position
What you will do!
This position is on the Intensive Services Unit, a specialized team within the Behavioral Health Division. This unit coordinates behavioral health services for individuals in Oregon most impacted by health inequalities including, but not limited to:
people who have entered the behavioral health system through Oregon’s courts and other justice involved populations.
people with complex clinical needs, often with co-occurring mental health, substance use disorders, medical issues, and sometimes intellectual disabilities and traumatic brain injuries.
In addition, many people served by this unit have suffered major trauma and continue to struggle with housing and other social determinants of health.
The primary purpose of this position is to provide administrative, planning, and program support to the Intensive Services Unit, in service to transformative and community-led initiatives involving forensic behavioral health, including four primary areas: Aid and Assist, Civil Commitment, Jail Diversion, and Guilty Except for Insanity/Psychiatric Security Review Board (GEI/PSRB).
OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.
What's in it for you?
We offer exceptional medical, vision and dental benefits package.
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Any combination of experience or education equivalent to three years technical-level experience evaluating program operations or administrative systems, planning improvements and implementing changes in policy, procedures or rules.
Example:A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for evaluating program operations or administrative systems, planning improvements and implementing changes in policy, procedures or rules.
Desired Attributes
Knowledge of health services delivery systems, particularly the Oregon Health Plan/ Medicaid Administration in Oregon, and experience in working with Community Mental Health Programs, Behavioral Health Service Providers, Coordinated Care Organizations or other managed care entities.
Knowledge of Oregon's Behavioral Health System and relational landscape of key partners, providers, community based organizations, peer delivered services, and advocacy groups.
Knowledge and understanding of the cross section between mental health, substance use disorder, community criminal legal system and systemic racism.
Ability to explain and offer expert level technical assistance on rules, policy, and procedures.
Ability to demonstrate advanced Microsoft Excel, Word, Outlook, and use of collaboration tools such as Microsoft Teams, SharePoint and Smartsheet.
Experience developing and providing planning tools, documents, data, and meeting coordination to facilitate collaboration and decision-making.
Demonstrates skills in the following areas:
Critical Decision-making and Problem-solving
Customer Service and Person-centered Engagement
Data Synthesis, Analysis and Reporting
Issue Identification and Resolution
Project Planning and Prioritization
Project Coordination and Monitoring
Team Collaboration & Group Facilitation
Expert level Technical Assistance
Written and oral communication, including preparation of reports and presentations
How to apply:
Complete the online application at oregonjobs.org using job number REQ-154847
Deadline: 4/29/24
Apr 19, 2024
Full time
Do you have experience supporting the implementation of policies, projects and programs at the community, state, or national level? Do you enjoy developing and providing planning, data, and system tools that facilitate collaboration and decision-making? We look forward to hearing from you!
Work Location: Salem/Marion or Portland/Multnomah; hybrid position
What you will do!
This position is on the Intensive Services Unit, a specialized team within the Behavioral Health Division. This unit coordinates behavioral health services for individuals in Oregon most impacted by health inequalities including, but not limited to:
people who have entered the behavioral health system through Oregon’s courts and other justice involved populations.
people with complex clinical needs, often with co-occurring mental health, substance use disorders, medical issues, and sometimes intellectual disabilities and traumatic brain injuries.
In addition, many people served by this unit have suffered major trauma and continue to struggle with housing and other social determinants of health.
The primary purpose of this position is to provide administrative, planning, and program support to the Intensive Services Unit, in service to transformative and community-led initiatives involving forensic behavioral health, including four primary areas: Aid and Assist, Civil Commitment, Jail Diversion, and Guilty Except for Insanity/Psychiatric Security Review Board (GEI/PSRB).
OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.
What's in it for you?
We offer exceptional medical, vision and dental benefits package.
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Any combination of experience or education equivalent to three years technical-level experience evaluating program operations or administrative systems, planning improvements and implementing changes in policy, procedures or rules.
Example:A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for evaluating program operations or administrative systems, planning improvements and implementing changes in policy, procedures or rules.
Desired Attributes
Knowledge of health services delivery systems, particularly the Oregon Health Plan/ Medicaid Administration in Oregon, and experience in working with Community Mental Health Programs, Behavioral Health Service Providers, Coordinated Care Organizations or other managed care entities.
Knowledge of Oregon's Behavioral Health System and relational landscape of key partners, providers, community based organizations, peer delivered services, and advocacy groups.
Knowledge and understanding of the cross section between mental health, substance use disorder, community criminal legal system and systemic racism.
Ability to explain and offer expert level technical assistance on rules, policy, and procedures.
Ability to demonstrate advanced Microsoft Excel, Word, Outlook, and use of collaboration tools such as Microsoft Teams, SharePoint and Smartsheet.
Experience developing and providing planning tools, documents, data, and meeting coordination to facilitate collaboration and decision-making.
Demonstrates skills in the following areas:
Critical Decision-making and Problem-solving
Customer Service and Person-centered Engagement
Data Synthesis, Analysis and Reporting
Issue Identification and Resolution
Project Planning and Prioritization
Project Coordination and Monitoring
Team Collaboration & Group Facilitation
Expert level Technical Assistance
Written and oral communication, including preparation of reports and presentations
How to apply:
Complete the online application at oregonjobs.org using job number REQ-154847
Deadline: 4/29/24
Are you looking for a meaningful career that has a positive impact on the community ? If you answered YES , come join the City of Sparks! Aside from working for an organization that is dedicated to the community, you will also receive a generous and competitive salary, benefit package, tuition reimbursement, bilingual pay (when applicable) and retirement plan. People who come to Sparks stay in Sparks. The Ideal Candidate : The IT department is looking for individuals who will utilize their customer service skills to help end users across the City and to work in a team-based environment to achieve common goals. The selected individuals will demonstrate the a bility to organize and prioritize multiple priorities while adapting to changing technologies and new systems While not required , the ideal candidate will preferably have a CompTIA A+ certification. Are you the ideal candidate? If so, apply now! Application Tips :
Fill out and update your general online application before attaching it to any new job posting. HR reviews information listed on the application submitted to the specific job posting.
Contact information : use an email address you can easily access at any time.
The Qualifications section below is your guide to understand what the City is looking for on your application, use this to your advantage. It is up to the candidate seeking employment/promotion to include all relevant information for qualification purposes, on the application the candidate submits to be considered for the job.
Training & Experience Questions : In addition to submitting the application, you will need to answer the Training & Experience questions at the end of the application as this is your Civil Service Exam .
DO attach: licenses/transcripts/certificates that will demonstrate you meet the education or certification requirements (see qualifications section to determine what documents to attach) or preferred experience/education.
DO NOT attach resumes or cover letters . The City of Sparks does not review these items with the application.
Enable TEXT messaging in your application before you hit submit! This feature will allow the recruiter to send you important reminders throughout the recruitment process.
The City of Sparks is currently seeking to hire two (2) Information Technology Support Specialists in the Information Technology Division of the Finance Department. If you have any questions, please email hrstaff@cityofsparks.us. The City of Sparks is an Equal Opportunity Employer. Civil Service Testing : The Civil Service Exam for this position will be a Training and Experience Questionnaire. All applicants interested in consideration must complete the Training and Experience questions attached at the end of this job posting. Training and Experience Questionnaires will be evaluated and given a score. The score received will be the candidate's Civil Service Exam score and will determine the candidate's rank on the eligibility list. It is, therefore, in the candidate's best interest to answer each question completely and thoroughly. INFORMATION TECHNOLOGY SUPPORT SPECIALIST I Under general supervision, provide support in the planning, design, testing and implementation of citywide telecommunications and computer systems. Install and maintain local area network systems software and hardware. Provide end user training and technical assistance. DISTINGUISHING CHARACTERISTICS This is the entry level class in the Information Technology Support Specialist series expected to perform duties under general supervision. INFORMATION TECHNOLOGY SUPPORT SPECIALIST II
Provide support in the planning, design, testing and implementation of citywide telecommunications and computer systems. Install and maintain local area network systems software and hardware. Provide end user training and technical assistance.
DISTINGUISHING CHARACTERISTICS
This is the experienced class in the Information Technology Support Specialist series. This class is distinguished from the Information Technology Support Specialist I by the performance of more complex duties as assigned. Incumbent is fully aware of the operating procedures and policies of the work unit and able to perform duties with little supervision.
Applicants must possess the following minimum qualifications to continue in the recruitment process: INFORMATION TECHNOLOGY SUPPORT SPECIALIST I Education and Experience: High School Diploma or equivalent and one (1) year of responsible computer and network support experience. Licenses and Certificates: Must possess within thirty (30) days of hire and maintain throughout employment, the equivalent to a valid Nevada Class C driver's license. Must possess within six (6) months of hire, Incident Command System (ICS) 100/200. INFORMATION TECHNOLOGY SUPPORT SPECIALIST II
Education and Experience:
High School Diploma or equivalent and three (3) years of responsible computer and network support experience.
Licenses and Certificates:
Must possess within thirty (30) days of hire and maintain throughout employment, the equivalent to a valid Nevada Class C driver's license.
Must possess within six (6) months of hire, Incident Command System (ICS) 100/200.
INFORMATION TECHNOLOGY SUPPORT SPECIALIST I Install, configure, and support computer software, hardware, network, and peripheral equipment. Assist in the installation, setup, support, configuration and backup of network systems, servers, and infrastructure. Diagnose and resolve network connectivity issues for workstations and printers. Install and support a variety of software packages. Load and test all upgraded and new computer software and maintain detailed installation and upgrade records. Diagnose computer and software problems. Perform routine repairs and replacements. Contact vendors and arrange for non-routine repairs. Configure routers, switches, and firewalls. Perform security administration for network resources. Maintain and administer network user and machine accounts. Set file and share permissions to allow end users to access network resources. Troubleshoot multimedia. Maintain digital video recording system for court session testimony, City Council presentations and other departments. Field requests and work with clients to answer questions and resolve problems related to technology products and services. Work as a proponent/advocate for client issues and concerns in all interactions with service providers. Perform other duties which may be assigned. Knowledge, Skills and Abilities:
Knowledge of computer systems and procedures
Knowledge of basic principles used in the analysis, design, programming, and maintenance of computer systems
Knowledge of computer operating systems and local area network applications
Knowledge of network protocols, standards, hardware, structures, environment, local area operations and cabling
Knowledge of procedures for data processing documentation
Knowledge of software in and applications related to word processing, spreadsheet, database, and graphics applications, including Microsoft Office
Knowledge of pertinent federal, state and local laws, codes and regulations related to Information Technology
Knowledge of principles and practices of emergency management
Ability to organize, prioritize work schedule and handle multiple priorities under supervision
Ability to adapt to changing technologies and learn functionality of new equipment and systems
Ability to work in a team-based environment to achieve common goals
Ability to communicate clearly and concisely, both orally and in writing
Ability to establish and maintain effective relationships with those contacted during work
Ability to train others in work procedures
Physical Demands: Requires ability to work in a typical office setting and use standard office equipment as well as work in an industrial facility using ramps and stairs. Ability to stand or sit for prolonged periods of time. Occasionally stoop, bend, kneel, crouch, crawl, reach, climb ladders and twist. Occasionally lift, carry push, and/or pull light to moderate amounts of weight and to use assisted lifting techniques to lift 50-75 pounds. Ability to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard. Some work is performed in a computer operations environment with exposure to noise, dust, fumes, and controlled environments. Must be able to follow safety procedures when working with electrical cabinets. SUPPLEMENTAL JOB POSTING INFORMATION
This is a Civil Service position and is Non-Exempt under FLSA guidelines
This position reports to the Network & Infrastructure Administrator
Supervision exercised: None
May be called back, held over, work off-hours, nights, weekends and holiday shifts as required
May be required to work during emergency circumstances or inclement weather conditions
May be required to pass a pre-placement drug screen and background investigation
INFORMATION TECHNOLOGY SUPPORT SPECIALIST II
Understand, interpret, and effectively explain a variety of hardware and software applications to users.
Install, configure, and support computer software, hardware, network, and peripheral equipment.
Install, setup, support, configure and backup network systems, servers, and infrastructure. Diagnose and resolve network connectivity issues for workstations and printers.
Install and support a variety of software packages. Load and test all upgraded and new computer software and maintain detailed installation and upgrade records.
Diagnose computer and software problems. Perform routine repairs and replacements. Contact vendors and arrange for non-routine repairs. Configure routers, switches, and firewalls.
Perform security administration for network resources. Maintain and administer network user and machine accounts. Set file and share permissions to allow end users to access network resources.
Troubleshoot and administer multimedia. Maintain digital video recording system for court session testimony, City Council presentations and other departments.
Field requests and work with clients to answer questions and resolve problems related to technology products and services. Work as a proponent/advocate for client issues and concerns in all interactions with service providers.
Assemble information regarding proposed technology strategies and information processing plans for presentation to departmental representatives.
Assist in the management of computer maintenance contracts to ensure end-user satisfaction with the quality of service provided.
Execute small projects on own and work with management in planning and executing larger local projects.
Perform other duties which may be assigned.
Knowledge, Skills and Abilities:
Knowledge of operating characteristics of computer systems and procedures
Knowledge of basic principles used in the analysis, design, programming, and maintenance of computer systems
Knowledge of computer operating systems and local area network applications
Knowledge of network protocols, standards, hardware, structures, environment, local area operations and cabling
Knowledge of procedures for data processing documentation
Knowledge of software in and applications related to word processing, spreadsheet, database, and graphics applications, including Microsoft Office
Knowledge of pertinent federal, state and local laws, codes and regulations related to Information Technology
Knowledge of principles and practices of emergency management
Ability to organize and prioritize work schedule and handle multiple priorities, projects and complex tasks independently
Ability to adapt to changing technologies and learn functionality of new equipment and systems
Ability to work independently to analyze problems and implement solutions
Ability to work in a team-based environment to achieve common goals
Ability to communicate clearly and concisely, both orally and in writing
Ability to establish and maintain effective relationships with those contacted during work
Ability to train others in work procedures
Physical Demands:
Requires ability to work in a typical office setting and use standard office equipment as well as work in an industrial facility using ramps and stairs. Ability to stand or sit for prolonged periods of time. Occasionally stoop, bend, kneel, crouch, crawl, reach, climb ladders and twist. Occasionally lift, carry push, and/or pull light to moderate amounts of weight and to use assisted lifting techniques to lift 50-75 pounds. Ability to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard. Some work is performed in a computer operations environment with exposure to noise, dust, fumes, and controlled environments. Must be able to follow safety procedures when working with electrical cabinets.
SUPPLEMENTAL JOB POSTING INFORMATION
This is a Civil Service position and is Non-Exempt under FLSA guidelines
This position reports to the Network & Infrastructure Administrator
Supervision exercised: None
May be called back, held over, work off-hours, nights, weekends and holiday shifts as required
May be required to work during emergency circumstances or inclement weather conditions
May be required to pass a pre-placement drug screen and background investigation
Human Resources will require prior to the first examination for the position, necessary documentary evidence be submitted for fitness of any qualification. Any requirement not met for the advertised position prior to the first examination for that position, will be cause for Human Resources to decline to examine, certify or hire the applicant. Recruitment Communication: Human Resources will be contacting you at various stages of the recruitment process via email only, even if you have chosen U.S. mail for prior application processes or for applications with other agencies. Please make sure your email address is accurate. Reasonable Accommodation : Human Resources will make efforts to provide reasonable accommodations to disabled candidates in the selection process. If you have special needs, please notify the Human Resources office when you turn in your application or at least three (3) business days prior to the examination/interview by calling (775) 353-2345. Disclaimer : The City of Sparks hires and promotes candidates based on a competitive merit selection process, which may include any or all of the following: screening for minimum qualifications, written examinations, supplemental training and experience questionnaires, assessment centers, interviews (oral or written), physical tests or any combination which the Sparks Civil Service Commission may order. Scoring in the top five (5) for promotion or top ten (10) for entry level in any part of the selection process merely advances the applicant to a higher round of examination, which may consist of additional interviews and other evaluations. Scoring in the top five (5) or ten (10) gives no right to be selected for the position. The City of Sparks reserves the right to select applicants who demonstrate the best combination of qualifications for the position.
Apr 17, 2024
Full time
Are you looking for a meaningful career that has a positive impact on the community ? If you answered YES , come join the City of Sparks! Aside from working for an organization that is dedicated to the community, you will also receive a generous and competitive salary, benefit package, tuition reimbursement, bilingual pay (when applicable) and retirement plan. People who come to Sparks stay in Sparks. The Ideal Candidate : The IT department is looking for individuals who will utilize their customer service skills to help end users across the City and to work in a team-based environment to achieve common goals. The selected individuals will demonstrate the a bility to organize and prioritize multiple priorities while adapting to changing technologies and new systems While not required , the ideal candidate will preferably have a CompTIA A+ certification. Are you the ideal candidate? If so, apply now! Application Tips :
Fill out and update your general online application before attaching it to any new job posting. HR reviews information listed on the application submitted to the specific job posting.
Contact information : use an email address you can easily access at any time.
The Qualifications section below is your guide to understand what the City is looking for on your application, use this to your advantage. It is up to the candidate seeking employment/promotion to include all relevant information for qualification purposes, on the application the candidate submits to be considered for the job.
Training & Experience Questions : In addition to submitting the application, you will need to answer the Training & Experience questions at the end of the application as this is your Civil Service Exam .
DO attach: licenses/transcripts/certificates that will demonstrate you meet the education or certification requirements (see qualifications section to determine what documents to attach) or preferred experience/education.
DO NOT attach resumes or cover letters . The City of Sparks does not review these items with the application.
Enable TEXT messaging in your application before you hit submit! This feature will allow the recruiter to send you important reminders throughout the recruitment process.
The City of Sparks is currently seeking to hire two (2) Information Technology Support Specialists in the Information Technology Division of the Finance Department. If you have any questions, please email hrstaff@cityofsparks.us. The City of Sparks is an Equal Opportunity Employer. Civil Service Testing : The Civil Service Exam for this position will be a Training and Experience Questionnaire. All applicants interested in consideration must complete the Training and Experience questions attached at the end of this job posting. Training and Experience Questionnaires will be evaluated and given a score. The score received will be the candidate's Civil Service Exam score and will determine the candidate's rank on the eligibility list. It is, therefore, in the candidate's best interest to answer each question completely and thoroughly. INFORMATION TECHNOLOGY SUPPORT SPECIALIST I Under general supervision, provide support in the planning, design, testing and implementation of citywide telecommunications and computer systems. Install and maintain local area network systems software and hardware. Provide end user training and technical assistance. DISTINGUISHING CHARACTERISTICS This is the entry level class in the Information Technology Support Specialist series expected to perform duties under general supervision. INFORMATION TECHNOLOGY SUPPORT SPECIALIST II
Provide support in the planning, design, testing and implementation of citywide telecommunications and computer systems. Install and maintain local area network systems software and hardware. Provide end user training and technical assistance.
DISTINGUISHING CHARACTERISTICS
This is the experienced class in the Information Technology Support Specialist series. This class is distinguished from the Information Technology Support Specialist I by the performance of more complex duties as assigned. Incumbent is fully aware of the operating procedures and policies of the work unit and able to perform duties with little supervision.
Applicants must possess the following minimum qualifications to continue in the recruitment process: INFORMATION TECHNOLOGY SUPPORT SPECIALIST I Education and Experience: High School Diploma or equivalent and one (1) year of responsible computer and network support experience. Licenses and Certificates: Must possess within thirty (30) days of hire and maintain throughout employment, the equivalent to a valid Nevada Class C driver's license. Must possess within six (6) months of hire, Incident Command System (ICS) 100/200. INFORMATION TECHNOLOGY SUPPORT SPECIALIST II
Education and Experience:
High School Diploma or equivalent and three (3) years of responsible computer and network support experience.
Licenses and Certificates:
Must possess within thirty (30) days of hire and maintain throughout employment, the equivalent to a valid Nevada Class C driver's license.
Must possess within six (6) months of hire, Incident Command System (ICS) 100/200.
INFORMATION TECHNOLOGY SUPPORT SPECIALIST I Install, configure, and support computer software, hardware, network, and peripheral equipment. Assist in the installation, setup, support, configuration and backup of network systems, servers, and infrastructure. Diagnose and resolve network connectivity issues for workstations and printers. Install and support a variety of software packages. Load and test all upgraded and new computer software and maintain detailed installation and upgrade records. Diagnose computer and software problems. Perform routine repairs and replacements. Contact vendors and arrange for non-routine repairs. Configure routers, switches, and firewalls. Perform security administration for network resources. Maintain and administer network user and machine accounts. Set file and share permissions to allow end users to access network resources. Troubleshoot multimedia. Maintain digital video recording system for court session testimony, City Council presentations and other departments. Field requests and work with clients to answer questions and resolve problems related to technology products and services. Work as a proponent/advocate for client issues and concerns in all interactions with service providers. Perform other duties which may be assigned. Knowledge, Skills and Abilities:
Knowledge of computer systems and procedures
Knowledge of basic principles used in the analysis, design, programming, and maintenance of computer systems
Knowledge of computer operating systems and local area network applications
Knowledge of network protocols, standards, hardware, structures, environment, local area operations and cabling
Knowledge of procedures for data processing documentation
Knowledge of software in and applications related to word processing, spreadsheet, database, and graphics applications, including Microsoft Office
Knowledge of pertinent federal, state and local laws, codes and regulations related to Information Technology
Knowledge of principles and practices of emergency management
Ability to organize, prioritize work schedule and handle multiple priorities under supervision
Ability to adapt to changing technologies and learn functionality of new equipment and systems
Ability to work in a team-based environment to achieve common goals
Ability to communicate clearly and concisely, both orally and in writing
Ability to establish and maintain effective relationships with those contacted during work
Ability to train others in work procedures
Physical Demands: Requires ability to work in a typical office setting and use standard office equipment as well as work in an industrial facility using ramps and stairs. Ability to stand or sit for prolonged periods of time. Occasionally stoop, bend, kneel, crouch, crawl, reach, climb ladders and twist. Occasionally lift, carry push, and/or pull light to moderate amounts of weight and to use assisted lifting techniques to lift 50-75 pounds. Ability to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard. Some work is performed in a computer operations environment with exposure to noise, dust, fumes, and controlled environments. Must be able to follow safety procedures when working with electrical cabinets. SUPPLEMENTAL JOB POSTING INFORMATION
This is a Civil Service position and is Non-Exempt under FLSA guidelines
This position reports to the Network & Infrastructure Administrator
Supervision exercised: None
May be called back, held over, work off-hours, nights, weekends and holiday shifts as required
May be required to work during emergency circumstances or inclement weather conditions
May be required to pass a pre-placement drug screen and background investigation
INFORMATION TECHNOLOGY SUPPORT SPECIALIST II
Understand, interpret, and effectively explain a variety of hardware and software applications to users.
Install, configure, and support computer software, hardware, network, and peripheral equipment.
Install, setup, support, configure and backup network systems, servers, and infrastructure. Diagnose and resolve network connectivity issues for workstations and printers.
Install and support a variety of software packages. Load and test all upgraded and new computer software and maintain detailed installation and upgrade records.
Diagnose computer and software problems. Perform routine repairs and replacements. Contact vendors and arrange for non-routine repairs. Configure routers, switches, and firewalls.
Perform security administration for network resources. Maintain and administer network user and machine accounts. Set file and share permissions to allow end users to access network resources.
Troubleshoot and administer multimedia. Maintain digital video recording system for court session testimony, City Council presentations and other departments.
Field requests and work with clients to answer questions and resolve problems related to technology products and services. Work as a proponent/advocate for client issues and concerns in all interactions with service providers.
Assemble information regarding proposed technology strategies and information processing plans for presentation to departmental representatives.
Assist in the management of computer maintenance contracts to ensure end-user satisfaction with the quality of service provided.
Execute small projects on own and work with management in planning and executing larger local projects.
Perform other duties which may be assigned.
Knowledge, Skills and Abilities:
Knowledge of operating characteristics of computer systems and procedures
Knowledge of basic principles used in the analysis, design, programming, and maintenance of computer systems
Knowledge of computer operating systems and local area network applications
Knowledge of network protocols, standards, hardware, structures, environment, local area operations and cabling
Knowledge of procedures for data processing documentation
Knowledge of software in and applications related to word processing, spreadsheet, database, and graphics applications, including Microsoft Office
Knowledge of pertinent federal, state and local laws, codes and regulations related to Information Technology
Knowledge of principles and practices of emergency management
Ability to organize and prioritize work schedule and handle multiple priorities, projects and complex tasks independently
Ability to adapt to changing technologies and learn functionality of new equipment and systems
Ability to work independently to analyze problems and implement solutions
Ability to work in a team-based environment to achieve common goals
Ability to communicate clearly and concisely, both orally and in writing
Ability to establish and maintain effective relationships with those contacted during work
Ability to train others in work procedures
Physical Demands:
Requires ability to work in a typical office setting and use standard office equipment as well as work in an industrial facility using ramps and stairs. Ability to stand or sit for prolonged periods of time. Occasionally stoop, bend, kneel, crouch, crawl, reach, climb ladders and twist. Occasionally lift, carry push, and/or pull light to moderate amounts of weight and to use assisted lifting techniques to lift 50-75 pounds. Ability to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard. Some work is performed in a computer operations environment with exposure to noise, dust, fumes, and controlled environments. Must be able to follow safety procedures when working with electrical cabinets.
SUPPLEMENTAL JOB POSTING INFORMATION
This is a Civil Service position and is Non-Exempt under FLSA guidelines
This position reports to the Network & Infrastructure Administrator
Supervision exercised: None
May be called back, held over, work off-hours, nights, weekends and holiday shifts as required
May be required to work during emergency circumstances or inclement weather conditions
May be required to pass a pre-placement drug screen and background investigation
Human Resources will require prior to the first examination for the position, necessary documentary evidence be submitted for fitness of any qualification. Any requirement not met for the advertised position prior to the first examination for that position, will be cause for Human Resources to decline to examine, certify or hire the applicant. Recruitment Communication: Human Resources will be contacting you at various stages of the recruitment process via email only, even if you have chosen U.S. mail for prior application processes or for applications with other agencies. Please make sure your email address is accurate. Reasonable Accommodation : Human Resources will make efforts to provide reasonable accommodations to disabled candidates in the selection process. If you have special needs, please notify the Human Resources office when you turn in your application or at least three (3) business days prior to the examination/interview by calling (775) 353-2345. Disclaimer : The City of Sparks hires and promotes candidates based on a competitive merit selection process, which may include any or all of the following: screening for minimum qualifications, written examinations, supplemental training and experience questionnaires, assessment centers, interviews (oral or written), physical tests or any combination which the Sparks Civil Service Commission may order. Scoring in the top five (5) for promotion or top ten (10) for entry level in any part of the selection process merely advances the applicant to a higher round of examination, which may consist of additional interviews and other evaluations. Scoring in the top five (5) or ten (10) gives no right to be selected for the position. The City of Sparks reserves the right to select applicants who demonstrate the best combination of qualifications for the position.
Job Summary
Provides customer service to internal or external department clients by performing a variety of moderately difficult to complex administrative support activities contributing to efficient office operations and using a thorough understanding of department and County programs and procedures. Our department values our community’s diversity and seeks ways to promote equity and inclusion within the organization and with the public. Our department also encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds. This position is represented by Local 335 – LIUNA (Health Care Division, Laborers International Union of North America). This position has the option of a remote/hybrid work schedule possibility. However, the candidate selected must reside in OR or WA. No Exceptions.
Qualifications
Education and Experience:
Two years of experience, with limited task supervision, emphasizing or including intensive public contact, customer service, interpretation and explanation of regulations and involving general office work processes and use of modern office technology.
Environmental Public Health experience preferred.
Proficient in Microsoft Word, Excel, Acccess
Experience with Environmental Health software such as EnvisionConnect, Point & Pay preferred.
In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
In some positions, the incumbent may be required to posses or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills.
Knowledge of: General office procedures and practices of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to:
E s t a blish a nd m a int a in c oo p era tive a nd ef f ec tive wo r ki n g re l a tionships
Op era te st a n d ar d o ff i c e e quipm e nt su c h a s c omput e r so f t w a r e a ppli ca tions, t e l e pho n e s, c o p y m ac hin e s
A pp l y sound jud g m e nt in m a k ing d e c isions ind e p e nd e nt l y in a c c o r d a n c e with e st a blish e d poli c i e s, p r o ce du r e s, a nd r e g ul a t ions
Eff e c tiv e l y m a int a in h ar monious re l a tionships with c ustom er s, in c luding c o - w o r k er s
Eff e c tiv e l y g uide a nd a ssist oth e r e mpl o y ee s
E v a lu a t e a nd imp r ove program operations th r o u g h e nh a n c e m e nt of p r o ce d u re s, s y s t e ms, o r g a ni z a tion a l a pp r o a c h e s a nd rec o r d k e e pi n g
C ommuni ca te eff e c tiv e l y both o ra l l y a n d in w r itt e n f o r m.
Performs other related duties as required
Other Necessary Qualifications:
Must be able to respond to public health emergencies or exercises at any time, except while on scheduled vacation or other leave. In addition, leaves may be cancelled under public health emergencies
Must successfully complete basic incident management courses and participate in emergency response trainings as requested
Must protect the privacy and security of protected health information as defined in State and Federal law
Must adhere to OSHA/WISHA guidelines, including but not limited to timely completion of mandatory trainings
Possess a valid driver’s license, insurance, and have access to reliable transportation
Must adhere to the Department employee immunity policy and provide documents as requested
Maintenance of specific certifications and/or licenses (if appropriate).
Selection Process:
Resume and other documents must be attached together in the 'Resume Upload' section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/ Fail) - An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) - This recruitment may require a practical exam which will be job related and may include, but not limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview - The interview will be job related and may include, not limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment references will be conducted for the final candidates and may include verification of education.
It is general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Examples of Duties
Duties may include but are not limited to the following:
Primary tasks include processing incoming and outgoing mail and deliveries
Data entry and reporting
Processing returned OSS and O&M mail
Triaging Environmental Public Health inquiries and complaints
Provide back-up for other Customer Support Specialist and Environmental Health Assistants
Provide customer service to the public and employees by telephone, email and in-person
Receive and process a variety of forms and applications
Create and update EPH forms under guidance from program manager
Operate complex equipment which may include computer applications and databases
Maintain databases for tracking program information and produce complex reports from database
Process Public Records Requests
Assist in updating procedures and processes under direction of Program Manager
Maintain EPH web pages
In addition, the following is required:
Understand and promote the public health mission of the department
Facilitate positive problem solving between team members and internal and external partners
Participate in department training
Strive for personal excellence in public health work
Assists in developing general office procedures and processes.
Performs related duties as required.
Salary Grade
Local 335.5
Salary Range
$21.76 - $28.28- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Apr 09, 2024
Full time
Job Summary
Provides customer service to internal or external department clients by performing a variety of moderately difficult to complex administrative support activities contributing to efficient office operations and using a thorough understanding of department and County programs and procedures. Our department values our community’s diversity and seeks ways to promote equity and inclusion within the organization and with the public. Our department also encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds. This position is represented by Local 335 – LIUNA (Health Care Division, Laborers International Union of North America). This position has the option of a remote/hybrid work schedule possibility. However, the candidate selected must reside in OR or WA. No Exceptions.
Qualifications
Education and Experience:
Two years of experience, with limited task supervision, emphasizing or including intensive public contact, customer service, interpretation and explanation of regulations and involving general office work processes and use of modern office technology.
Environmental Public Health experience preferred.
Proficient in Microsoft Word, Excel, Acccess
Experience with Environmental Health software such as EnvisionConnect, Point & Pay preferred.
In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
In some positions, the incumbent may be required to posses or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills.
Knowledge of: General office procedures and practices of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to:
E s t a blish a nd m a int a in c oo p era tive a nd ef f ec tive wo r ki n g re l a tionships
Op era te st a n d ar d o ff i c e e quipm e nt su c h a s c omput e r so f t w a r e a ppli ca tions, t e l e pho n e s, c o p y m ac hin e s
A pp l y sound jud g m e nt in m a k ing d e c isions ind e p e nd e nt l y in a c c o r d a n c e with e st a blish e d poli c i e s, p r o ce du r e s, a nd r e g ul a t ions
Eff e c tiv e l y m a int a in h ar monious re l a tionships with c ustom er s, in c luding c o - w o r k er s
Eff e c tiv e l y g uide a nd a ssist oth e r e mpl o y ee s
E v a lu a t e a nd imp r ove program operations th r o u g h e nh a n c e m e nt of p r o ce d u re s, s y s t e ms, o r g a ni z a tion a l a pp r o a c h e s a nd rec o r d k e e pi n g
C ommuni ca te eff e c tiv e l y both o ra l l y a n d in w r itt e n f o r m.
Performs other related duties as required
Other Necessary Qualifications:
Must be able to respond to public health emergencies or exercises at any time, except while on scheduled vacation or other leave. In addition, leaves may be cancelled under public health emergencies
Must successfully complete basic incident management courses and participate in emergency response trainings as requested
Must protect the privacy and security of protected health information as defined in State and Federal law
Must adhere to OSHA/WISHA guidelines, including but not limited to timely completion of mandatory trainings
Possess a valid driver’s license, insurance, and have access to reliable transportation
Must adhere to the Department employee immunity policy and provide documents as requested
Maintenance of specific certifications and/or licenses (if appropriate).
Selection Process:
Resume and other documents must be attached together in the 'Resume Upload' section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/ Fail) - An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) - This recruitment may require a practical exam which will be job related and may include, but not limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview - The interview will be job related and may include, not limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment references will be conducted for the final candidates and may include verification of education.
It is general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Examples of Duties
Duties may include but are not limited to the following:
Primary tasks include processing incoming and outgoing mail and deliveries
Data entry and reporting
Processing returned OSS and O&M mail
Triaging Environmental Public Health inquiries and complaints
Provide back-up for other Customer Support Specialist and Environmental Health Assistants
Provide customer service to the public and employees by telephone, email and in-person
Receive and process a variety of forms and applications
Create and update EPH forms under guidance from program manager
Operate complex equipment which may include computer applications and databases
Maintain databases for tracking program information and produce complex reports from database
Process Public Records Requests
Assist in updating procedures and processes under direction of Program Manager
Maintain EPH web pages
In addition, the following is required:
Understand and promote the public health mission of the department
Facilitate positive problem solving between team members and internal and external partners
Participate in department training
Strive for personal excellence in public health work
Assists in developing general office procedures and processes.
Performs related duties as required.
Salary Grade
Local 335.5
Salary Range
$21.76 - $28.28- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Job Summary
Provides advanced level customer service to internal or external customers by performing a variety of complex administrative support activities which contribute to efficient office operations and require a thorough understanding of department and County programs and procedures. The Office Assistant II classification is distinguished from the Office Assistant I by performance of work requiring more independent judgment; volume and complexity of guidelines used which require a greater degree of interpretation and interpolation by the incumbents; and the amount and level of material to be learned being substantially greater, thereby increasing the time required of the incumbent to learn the duties. While both the Office Assistant I and II are expected to interact with and service customer needs, the Office Assistant II is expected to respond to more varieties of situations requiring a more detailed understanding of the department processes and operations. Additionally, the Office Assistant II is distinguished from the Office Assistant III classification by the responsibility to perform less complex and comprehensive administrative support duties. A variety of moderately difficult to complex tasks are performed within generally defined procedures and are reviewed periodically for accuracy, adherence to established policies and procedures, quality and thoroughness. Work is performed under general supervision and assistance is readily available from either specialist(s) or supervisor(s). This classification is expected to function independently in daily tasks. The Office Assistant II is required to use judgment on non-routine matters. Problems are identified and solved and unusual/complex problems are referred to a supervisor or specialist. Typically supports department staff and upper-level management.
Qualifications
Education and Experience
Two years of experience, with limited task supervision, emphasizing or including intensive public contact, customer service, interpretation and explanation of regulations and involving general office work processes and use of modern office technology. In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute. May be required to possess or obtain a valid motor vehicle operator’s license.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
In some positions, the incumbent may be required to posses or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills.
Knowledge of: general office procedures and practices of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to: operate standard office equipment such as computer software applications, telephones, facsimile machines, copy machines; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations; follow oral and written instructions; communicate effectively orally and in writing; learn assigned clerical, typing and/or stenographic tasks readily; and adhere to prescribed office routines; establish and maintain harmonious working relationships with other employees and the general public; maintain a neat personal appearance and courteous attitude toward the public and fellow employees, even under stressful and unpleasant situations; sit or stand for long periods of time while performing routine and repetitive functions.
SELECTION PROCESS
If you wish to upload a resume or other documents: Resumes and documents must be attached together in the ‘Resume Upload’ section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/Fail) – An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) – This recruitment may require a practical exam which will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview – The interview will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment References will be conducted for the final candidates and may include verification of education.
It is the general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Local 307 position. First review date: April 10, 2024. This recruitment may close at any time on or after the first review date.
Examples of Duties
KEY OR TYPICAL TASKS AND RESPONSIBILITIES
Provides customer service and/or reception support to internal and external customers
Provides information to the public or other employees by phone or in person to ensure compliance and an understanding of the agency rules, regulations, or functions; listens to questions and explains procedures according to agency guidelines or refers clients to appropriate source.
Greets visitors and directs them to the proper person or section; responds to routine inquires by phone or face to face; fulfills requests for publications or office supplies; makes necessary arrangements for travel and prepares travel vouchers for staff.
Performs counter work; receives and processes a variety of forms and applications, determines regulatory or procedural compliance; computes or verifies data, fees or payments; assists in the completion of forms or documents; and researches governing directives to answer questions and resolve routine problems encountered. Provides information and explains departmental procedures in response to questions raised by the public served. Issues documents such as licenses, permits, registrations and receipts.
Provides the full range of administrative support using computer software skills
Uses computer software applications and equipment to prepare and complete forms, memos, reports, text and correspondence for managers or supervisors from rough draft, dictation equipment, handwritten copy or oral instruction. May use standard electronic typewriter for completion of forms.
Effectively operates complex equipment and office machinery which may include computer PC applications, printers, programmable typewriters, electronic transcribers, facsimile machines and other data entry machines; may serve as department liaison with service and vendor personnel when problems occur; reconciles routine problems by consulting technical manuals.
Maintains databases for tracking departmental/program information and produces complex reports from database as required and necessary; uses spreadsheets to track, analyze and report quantitative information.
Using various computer applications, creates templates, spreadsheets, macros, presentation materials, slides, charts and graphics.
Provides general administrative support
Organizes and maintains subject matter files and records and retrieves information, files, documents and records as needed. Produces complex reports from data. Assures that record disposition schedules are adhered to and that files are kept orderly and current.
Originates procedural correspondence such as letters of transmittal, routine notices, and responses to requests for information which are readily available by reference to office records.
Processes requisitions and vouchers received through departmental business transactions; places orders from requisitions and validates payments received.
Performs timekeeping functions for work unit of department, i.e., completes time records, computes time worked and posts to master timesheet; maintains leave status records and monitors and analyzes leave records.
Maintains simple bookkeeping, financial and statistical records where no technical accounting knowledge is required.
Receives, receipts and calculates various payments, fees and fines; makes proper distribution and manually records entries or codes incoming material for automated data entry or further clerical processing.
Takes minutes at meetings; performs follow-up clerical procedures between meetings and groups.
Assists in specially assigned or periodic data searches to develop or recover information from standard and non-standard sources. Assists in the compliance and evaluation of such data to meet defined objectives.
Orders, maintains and distributes stocks, supplies and inventories. Conducts related price surveys when required.
Coordinates and organizes meetings, activities and functions. Sets up rooms and equipment when required.
May work with the public, clients, other departmental personnel or staff of other businesses in order to interpret program procedures and guidelines, facilitate operations, or to assist in the training of staff.
Processes a variety of moderately difficult to complex paperwork including expense reports, petty cash requests, purchase orders, invoices, etc.
Assists in developing general office procedures and processes.
Performs related duties as required.
Work Environment and Physical Demands
Work is performed primarily in an office setting. Some walking, bending and carrying light items is required. In some positions the incumbent may be spending a major part of the workday exchanging information over a counter. Such duty may require prolonged periods of standing.
Essential duties include walking, driving, stamina, seeing, reading, speaking, handwriting and hearing.
Occasionally, incumbents experience highly stressful situations in the process of resolving problems of an immediate nature, such as facing irate citizens dissatisfied with information received, action taken or to be taken by a division or department, or denial of service for cause.
Operating a motor vehicle may also be required.
Salary Grade
Local 307.5
Salary Range
$21.76 - $28.28- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Mar 28, 2024
Full time
Job Summary
Provides advanced level customer service to internal or external customers by performing a variety of complex administrative support activities which contribute to efficient office operations and require a thorough understanding of department and County programs and procedures. The Office Assistant II classification is distinguished from the Office Assistant I by performance of work requiring more independent judgment; volume and complexity of guidelines used which require a greater degree of interpretation and interpolation by the incumbents; and the amount and level of material to be learned being substantially greater, thereby increasing the time required of the incumbent to learn the duties. While both the Office Assistant I and II are expected to interact with and service customer needs, the Office Assistant II is expected to respond to more varieties of situations requiring a more detailed understanding of the department processes and operations. Additionally, the Office Assistant II is distinguished from the Office Assistant III classification by the responsibility to perform less complex and comprehensive administrative support duties. A variety of moderately difficult to complex tasks are performed within generally defined procedures and are reviewed periodically for accuracy, adherence to established policies and procedures, quality and thoroughness. Work is performed under general supervision and assistance is readily available from either specialist(s) or supervisor(s). This classification is expected to function independently in daily tasks. The Office Assistant II is required to use judgment on non-routine matters. Problems are identified and solved and unusual/complex problems are referred to a supervisor or specialist. Typically supports department staff and upper-level management.
Qualifications
Education and Experience
Two years of experience, with limited task supervision, emphasizing or including intensive public contact, customer service, interpretation and explanation of regulations and involving general office work processes and use of modern office technology. In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute. May be required to possess or obtain a valid motor vehicle operator’s license.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
In some positions, the incumbent may be required to posses or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills.
Knowledge of: general office procedures and practices of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to: operate standard office equipment such as computer software applications, telephones, facsimile machines, copy machines; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations; follow oral and written instructions; communicate effectively orally and in writing; learn assigned clerical, typing and/or stenographic tasks readily; and adhere to prescribed office routines; establish and maintain harmonious working relationships with other employees and the general public; maintain a neat personal appearance and courteous attitude toward the public and fellow employees, even under stressful and unpleasant situations; sit or stand for long periods of time while performing routine and repetitive functions.
SELECTION PROCESS
If you wish to upload a resume or other documents: Resumes and documents must be attached together in the ‘Resume Upload’ section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/Fail) – An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) – This recruitment may require a practical exam which will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview – The interview will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment References will be conducted for the final candidates and may include verification of education.
It is the general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Local 307 position. First review date: April 10, 2024. This recruitment may close at any time on or after the first review date.
Examples of Duties
KEY OR TYPICAL TASKS AND RESPONSIBILITIES
Provides customer service and/or reception support to internal and external customers
Provides information to the public or other employees by phone or in person to ensure compliance and an understanding of the agency rules, regulations, or functions; listens to questions and explains procedures according to agency guidelines or refers clients to appropriate source.
Greets visitors and directs them to the proper person or section; responds to routine inquires by phone or face to face; fulfills requests for publications or office supplies; makes necessary arrangements for travel and prepares travel vouchers for staff.
Performs counter work; receives and processes a variety of forms and applications, determines regulatory or procedural compliance; computes or verifies data, fees or payments; assists in the completion of forms or documents; and researches governing directives to answer questions and resolve routine problems encountered. Provides information and explains departmental procedures in response to questions raised by the public served. Issues documents such as licenses, permits, registrations and receipts.
Provides the full range of administrative support using computer software skills
Uses computer software applications and equipment to prepare and complete forms, memos, reports, text and correspondence for managers or supervisors from rough draft, dictation equipment, handwritten copy or oral instruction. May use standard electronic typewriter for completion of forms.
Effectively operates complex equipment and office machinery which may include computer PC applications, printers, programmable typewriters, electronic transcribers, facsimile machines and other data entry machines; may serve as department liaison with service and vendor personnel when problems occur; reconciles routine problems by consulting technical manuals.
Maintains databases for tracking departmental/program information and produces complex reports from database as required and necessary; uses spreadsheets to track, analyze and report quantitative information.
Using various computer applications, creates templates, spreadsheets, macros, presentation materials, slides, charts and graphics.
Provides general administrative support
Organizes and maintains subject matter files and records and retrieves information, files, documents and records as needed. Produces complex reports from data. Assures that record disposition schedules are adhered to and that files are kept orderly and current.
Originates procedural correspondence such as letters of transmittal, routine notices, and responses to requests for information which are readily available by reference to office records.
Processes requisitions and vouchers received through departmental business transactions; places orders from requisitions and validates payments received.
Performs timekeeping functions for work unit of department, i.e., completes time records, computes time worked and posts to master timesheet; maintains leave status records and monitors and analyzes leave records.
Maintains simple bookkeeping, financial and statistical records where no technical accounting knowledge is required.
Receives, receipts and calculates various payments, fees and fines; makes proper distribution and manually records entries or codes incoming material for automated data entry or further clerical processing.
Takes minutes at meetings; performs follow-up clerical procedures between meetings and groups.
Assists in specially assigned or periodic data searches to develop or recover information from standard and non-standard sources. Assists in the compliance and evaluation of such data to meet defined objectives.
Orders, maintains and distributes stocks, supplies and inventories. Conducts related price surveys when required.
Coordinates and organizes meetings, activities and functions. Sets up rooms and equipment when required.
May work with the public, clients, other departmental personnel or staff of other businesses in order to interpret program procedures and guidelines, facilitate operations, or to assist in the training of staff.
Processes a variety of moderately difficult to complex paperwork including expense reports, petty cash requests, purchase orders, invoices, etc.
Assists in developing general office procedures and processes.
Performs related duties as required.
Work Environment and Physical Demands
Work is performed primarily in an office setting. Some walking, bending and carrying light items is required. In some positions the incumbent may be spending a major part of the workday exchanging information over a counter. Such duty may require prolonged periods of standing.
Essential duties include walking, driving, stamina, seeing, reading, speaking, handwriting and hearing.
Occasionally, incumbents experience highly stressful situations in the process of resolving problems of an immediate nature, such as facing irate citizens dissatisfied with information received, action taken or to be taken by a division or department, or denial of service for cause.
Operating a motor vehicle may also be required.
Salary Grade
Local 307.5
Salary Range
$21.76 - $28.28- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
The Oregon Health Authority (OHA), Public Health Division (PHD), Health Licensing Office (HLO) is recruiting for a Board Specialist to provide support to the in operations and development of policy and rules related the boards/councils/programs regulated by the Health Licensing Office (HLO). In addition, this position provides front-line direction to customers and board members by providing guidance related to diverse and unrelated board rules and policies. This position also provides independent analysis of research related to policy development and assists the policy analyst in developing and drafting rules.
Preference will be given to candidates fluent in American Sign Lanuguage; although not required so please apply today!
OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.
What you will do!
Provides administrative support including:
drafting documents, scheduling appointments, initiating projects, and tracking progress of projects.
review and analyze processes and procedures for effectiveness and efficiency.
serve as primary contact to the boards/councils and stakeholders.
interprets and explains administrative rules, laws, and policies related to the office and the various boards/councils/programs.
coordinate with accounting division to process travel reimbursement forms for board members and process vender invoices.
What's in it for you?
medical, vision and dental benefits packages
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
Some of this work may be conducted remotely at an alternate worksite with full access to the needed operating systems and technology. However, there is a requirement to work a minimum of 24 hours a week at the primary work location: 1430 Tandem Ave NE, Suite 180, Salem, OR. Work location can be changed at any time at the discretion of the hiring manager.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Three years of secretarial or administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis.
Substitutions:
An associate degree in general office occupations will substitute for one year experience.
A certification in general office occupations will substitute for 6 months of experience.
Higher education may substitute for up to two years of experience.
Desired Attributes
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve. Ability to communicate clearly, both verbally and in writing.
Demonstrated ability to multi-task in a fast-paced environment.
Demonstrated ability conceptualize and complete projects independently. Fluency in American Sign Lanuguage is preferred.
Proficiency with general admin support software such as Microsoft Office (Word, Excel, Outlook), Adobe, Teams, Zoom, etc.
How to apply:
Complete the online application at oregonjobs.org using job number REQ-151882
Deadline: 4/1/2024
Mar 21, 2024
Full time
The Oregon Health Authority (OHA), Public Health Division (PHD), Health Licensing Office (HLO) is recruiting for a Board Specialist to provide support to the in operations and development of policy and rules related the boards/councils/programs regulated by the Health Licensing Office (HLO). In addition, this position provides front-line direction to customers and board members by providing guidance related to diverse and unrelated board rules and policies. This position also provides independent analysis of research related to policy development and assists the policy analyst in developing and drafting rules.
Preference will be given to candidates fluent in American Sign Lanuguage; although not required so please apply today!
OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.
What you will do!
Provides administrative support including:
drafting documents, scheduling appointments, initiating projects, and tracking progress of projects.
review and analyze processes and procedures for effectiveness and efficiency.
serve as primary contact to the boards/councils and stakeholders.
interprets and explains administrative rules, laws, and policies related to the office and the various boards/councils/programs.
coordinate with accounting division to process travel reimbursement forms for board members and process vender invoices.
What's in it for you?
medical, vision and dental benefits packages
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
Some of this work may be conducted remotely at an alternate worksite with full access to the needed operating systems and technology. However, there is a requirement to work a minimum of 24 hours a week at the primary work location: 1430 Tandem Ave NE, Suite 180, Salem, OR. Work location can be changed at any time at the discretion of the hiring manager.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Three years of secretarial or administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis.
Substitutions:
An associate degree in general office occupations will substitute for one year experience.
A certification in general office occupations will substitute for 6 months of experience.
Higher education may substitute for up to two years of experience.
Desired Attributes
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve. Ability to communicate clearly, both verbally and in writing.
Demonstrated ability to multi-task in a fast-paced environment.
Demonstrated ability conceptualize and complete projects independently. Fluency in American Sign Lanuguage is preferred.
Proficiency with general admin support software such as Microsoft Office (Word, Excel, Outlook), Adobe, Teams, Zoom, etc.
How to apply:
Complete the online application at oregonjobs.org using job number REQ-151882
Deadline: 4/1/2024
Job Summary
Environmental Health Specialists (EHS) work within the section of Environmental Public Health (EPH) and are responsible for protecting the health of citizens by enforcing EPH rules and regulations, educating stakeholders, preventing exposure to environmental hazards by promoting healthy natural and built environments within Clark County. This position will be assigned basic job duties: • Design/Plan Review - the EHS will review designs and plans such as food establishment floor plans, food preparation plans, and Toolkits of various topics. This review is critical to ensure the safety of the facility or infrastructure and compliance with State and Local requirements. • Site Inspections - the EHS will ensure the site matches design and plan criteria and that operations are conducted in compliance with state and local codes. These inspections ensure processes protect the public health and prevent injury. • Complaint and Foodborne Illness Outbreak Investigation - an EHS will investigate complaints by performing records searches, site visits, interviews of complainants and gathering other pertinent information. • Enforcement of Regulation - an EHS will, when necessary, initiate enforcement when regulations are not met. The goal is to ensure compliance with public health rules. In many instances, the EHS will partner with other agencies that can improve the process or offer resources to the one with whom enforcement is being pursued. • Technical Assistance - the EHS will offer technical expertise to property owners, business owners, food workers, entrepreneurs, county departments and other stakeholders. This task can include significant research and communication. The position may be asked to work in other EPH programs as needed. Organizational responsibilities include understanding and promoting the public health mission of the department; providing courteous, respectful, efficient customer service to all Public Health customers; honoring diversity of all department employees and constituents; participating in Emergency Preparedness activities and on-call rotations; striving for personal excellence in public health work. The Public Health Department values our community’s diversity and seeks ways to promote equity and inclusion within the organization and with the public. Our department also encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds. This position is represented by Local 335, Laborers International Union of North America Health Care Division. This position has the option of a remote/hybrid work schedule possibility. However, the candidate selected must reside in OR or WA. No Exceptions. Weekend work assignments, on a rotating schedule.
Qualifications
Job Function
Resolves complaints concerning food borne illnesses by interviewing affected individuals, obtaining clinical specimens, collecting food samples, interviewing employees, tracing possible sources of contamination, consulting with state epidemiologist, evaluating findings and writing reports.
Conducts compliance inspections of schools, restaurants, grocery stores, taverns, bakeries, meat markets, weekend events, and other retail food establishments according to assigned schedule.
Records violations found during inspections, evaluate findings, discuss with owner or manager, and establish short and long-term corrective actions.
Makes follow-up evaluations and initiates enforcement procedures, if necessary.
Provides information on building requirements for new and remodeled food establishments and answers questions from the public regarding public health requirements for food service establishments.
Reviews submitted plans for food establishments and conducts pre-opening inspections to see that requirements are met.
Gives presentations to food service workers and other groups regarding the prevention of food borne illnesses and proper food handling procedures.
Participation on internal and external work groups, committees coalitions
Knowledge of:
Key components of cultural competency; awareness of differences, attitude to examine beliefs and values, knowledge of differences and skills to work across cultures effectively and appropriately;
Core competencies for Public Health Professionals;
Food Safety principle and practices;
Standard methods and techniques of inspectional work in environmental sanitation and public health; applicable rules and regulations for the specialized area(s) assigned.
Comprehensive knowledge of the principles, practices, and terminology of environmental public health.
Comprehensive knowledge of bacteriology, chemistry, physics, biology, and other sciences as applied to environmental public health.
Comprehensive knowledge of general sanitation and sanitary practices.
Comprehensive knowledge of environmental public health laws and regulations and investigative techniques.
Ability to:
Offer excellent customer service.
Work with varied stakeholders, especially private contractors and property owners.
Establish and maintain effective working relationships with varied stakeholders including government agencies, community organizations, department leadership, decision makers, peers, applicants, permit holders, industry personnel, and the general public.
Work independently with minimal supervision and attention to detail.
Express ideas effectively, both orally and in writing, in-person, on the phone, and virtually.
Work collaboratively with coworkers to improve internal systems.
Effectively use various PC applications and office technology such as a smartphone, personal computer, Microsoft Office software, email, and internet to accomplish job functions.
Effectively and respectfully work with persons from diverse backgrounds including; age, color, religion, national or ethnic origin, socioeconomic status, physical characteristics, sex, sexual orientation, gender identity, gender expression, marital status, veteran status, health status, genetic predisposition, political belief, mental or physical ability.
Identify the role of cultural, social, and behavioral factors in determining the delivery of Public Health services.
Research and implement approaches to address problems that consider cultural differences that may present in interpersonal behavior.
Ability to interpret, applies, and enforces environmental public health laws, regulations, requirements, and policies.
Recognize potential health hazards and recommend corrective action.
Gain cooperation through discussion and persuasion.
Work outdoors for extended periods under a wide variety of weather conditions.
Perform work duties that require lifting of at least 50lbs, stooping, bending, walking over sloped and/or uneven ground and other varied environments and conditions.
Other Necessary Qualifications:
Possess a valid driver’s license, insurance, and have access to reliable transportation
Must successfully complete basic incident management courses and participate in emergency response trainings as requested
Must be able to respond to public health emergencies or exercises at any time, except while on scheduled vacation or other leave. In addition, leaves may be cancelled under public health emergencies
Must protect the privacy and security of protected health information as defined in State and Federal law
Must adhere to OSHA/WISHA guidelines, including but not limited to timely completion of mandatory trainings
Must adhere to the Department employee immunity policy and provide documents as requested
Selection Process:
Resumes and other documents must be attached together in the 'Resume Upload' section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/ Fail) - An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) - This recruitment may require a practical exam which will be job related and may include, but not limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview - The interview will be job related and may include, not limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment references will be conducted for the final candidates and may include verification of education
This position will be open until filled.
First review date for applications will be on October 20th, 2023.
Examples of Duties
Experience and Education
The successful candidate will likely have a combination of education, experience, and qualifications equivalent to or including the following:
Bachelor of Science degree in environmental health or a closely related area.
Two years successful experience in obtaining compliance with environmental health standards. (EHS II classification only – if hired, applicants with less than 2 years of applicable experience will be classified as an EHS I).
Registration as a Registered Sanitarian (RS) or Registered Environmental Health Specialist (REHS) preferred.
Any satisfactory equivalent combination of experience and training which ensures the ability to perform the work may be substituted.
Salary Grade
Local 335.8A - Local 335.9A
Salary Range
$27.99 - $43.61- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Mar 21, 2024
Full time
Job Summary
Environmental Health Specialists (EHS) work within the section of Environmental Public Health (EPH) and are responsible for protecting the health of citizens by enforcing EPH rules and regulations, educating stakeholders, preventing exposure to environmental hazards by promoting healthy natural and built environments within Clark County. This position will be assigned basic job duties: • Design/Plan Review - the EHS will review designs and plans such as food establishment floor plans, food preparation plans, and Toolkits of various topics. This review is critical to ensure the safety of the facility or infrastructure and compliance with State and Local requirements. • Site Inspections - the EHS will ensure the site matches design and plan criteria and that operations are conducted in compliance with state and local codes. These inspections ensure processes protect the public health and prevent injury. • Complaint and Foodborne Illness Outbreak Investigation - an EHS will investigate complaints by performing records searches, site visits, interviews of complainants and gathering other pertinent information. • Enforcement of Regulation - an EHS will, when necessary, initiate enforcement when regulations are not met. The goal is to ensure compliance with public health rules. In many instances, the EHS will partner with other agencies that can improve the process or offer resources to the one with whom enforcement is being pursued. • Technical Assistance - the EHS will offer technical expertise to property owners, business owners, food workers, entrepreneurs, county departments and other stakeholders. This task can include significant research and communication. The position may be asked to work in other EPH programs as needed. Organizational responsibilities include understanding and promoting the public health mission of the department; providing courteous, respectful, efficient customer service to all Public Health customers; honoring diversity of all department employees and constituents; participating in Emergency Preparedness activities and on-call rotations; striving for personal excellence in public health work. The Public Health Department values our community’s diversity and seeks ways to promote equity and inclusion within the organization and with the public. Our department also encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds. This position is represented by Local 335, Laborers International Union of North America Health Care Division. This position has the option of a remote/hybrid work schedule possibility. However, the candidate selected must reside in OR or WA. No Exceptions. Weekend work assignments, on a rotating schedule.
Qualifications
Job Function
Resolves complaints concerning food borne illnesses by interviewing affected individuals, obtaining clinical specimens, collecting food samples, interviewing employees, tracing possible sources of contamination, consulting with state epidemiologist, evaluating findings and writing reports.
Conducts compliance inspections of schools, restaurants, grocery stores, taverns, bakeries, meat markets, weekend events, and other retail food establishments according to assigned schedule.
Records violations found during inspections, evaluate findings, discuss with owner or manager, and establish short and long-term corrective actions.
Makes follow-up evaluations and initiates enforcement procedures, if necessary.
Provides information on building requirements for new and remodeled food establishments and answers questions from the public regarding public health requirements for food service establishments.
Reviews submitted plans for food establishments and conducts pre-opening inspections to see that requirements are met.
Gives presentations to food service workers and other groups regarding the prevention of food borne illnesses and proper food handling procedures.
Participation on internal and external work groups, committees coalitions
Knowledge of:
Key components of cultural competency; awareness of differences, attitude to examine beliefs and values, knowledge of differences and skills to work across cultures effectively and appropriately;
Core competencies for Public Health Professionals;
Food Safety principle and practices;
Standard methods and techniques of inspectional work in environmental sanitation and public health; applicable rules and regulations for the specialized area(s) assigned.
Comprehensive knowledge of the principles, practices, and terminology of environmental public health.
Comprehensive knowledge of bacteriology, chemistry, physics, biology, and other sciences as applied to environmental public health.
Comprehensive knowledge of general sanitation and sanitary practices.
Comprehensive knowledge of environmental public health laws and regulations and investigative techniques.
Ability to:
Offer excellent customer service.
Work with varied stakeholders, especially private contractors and property owners.
Establish and maintain effective working relationships with varied stakeholders including government agencies, community organizations, department leadership, decision makers, peers, applicants, permit holders, industry personnel, and the general public.
Work independently with minimal supervision and attention to detail.
Express ideas effectively, both orally and in writing, in-person, on the phone, and virtually.
Work collaboratively with coworkers to improve internal systems.
Effectively use various PC applications and office technology such as a smartphone, personal computer, Microsoft Office software, email, and internet to accomplish job functions.
Effectively and respectfully work with persons from diverse backgrounds including; age, color, religion, national or ethnic origin, socioeconomic status, physical characteristics, sex, sexual orientation, gender identity, gender expression, marital status, veteran status, health status, genetic predisposition, political belief, mental or physical ability.
Identify the role of cultural, social, and behavioral factors in determining the delivery of Public Health services.
Research and implement approaches to address problems that consider cultural differences that may present in interpersonal behavior.
Ability to interpret, applies, and enforces environmental public health laws, regulations, requirements, and policies.
Recognize potential health hazards and recommend corrective action.
Gain cooperation through discussion and persuasion.
Work outdoors for extended periods under a wide variety of weather conditions.
Perform work duties that require lifting of at least 50lbs, stooping, bending, walking over sloped and/or uneven ground and other varied environments and conditions.
Other Necessary Qualifications:
Possess a valid driver’s license, insurance, and have access to reliable transportation
Must successfully complete basic incident management courses and participate in emergency response trainings as requested
Must be able to respond to public health emergencies or exercises at any time, except while on scheduled vacation or other leave. In addition, leaves may be cancelled under public health emergencies
Must protect the privacy and security of protected health information as defined in State and Federal law
Must adhere to OSHA/WISHA guidelines, including but not limited to timely completion of mandatory trainings
Must adhere to the Department employee immunity policy and provide documents as requested
Selection Process:
Resumes and other documents must be attached together in the 'Resume Upload' section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/ Fail) - An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) - This recruitment may require a practical exam which will be job related and may include, but not limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview - The interview will be job related and may include, not limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment references will be conducted for the final candidates and may include verification of education
This position will be open until filled.
First review date for applications will be on October 20th, 2023.
Examples of Duties
Experience and Education
The successful candidate will likely have a combination of education, experience, and qualifications equivalent to or including the following:
Bachelor of Science degree in environmental health or a closely related area.
Two years successful experience in obtaining compliance with environmental health standards. (EHS II classification only – if hired, applicants with less than 2 years of applicable experience will be classified as an EHS I).
Registration as a Registered Sanitarian (RS) or Registered Environmental Health Specialist (REHS) preferred.
Any satisfactory equivalent combination of experience and training which ensures the ability to perform the work may be substituted.
Salary Grade
Local 335.8A - Local 335.9A
Salary Range
$27.99 - $43.61- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
The Oregon Health Authority (OHA), Public Health Division (PHD), Health Licensing Office (HLO) is recruiting for a Qualifications Specialist to provide professional level administrative support for the Qualification Analyst and the Boards/Councils/Programs overseen by the HLO. This position aids in the maintenance and coordination of education programs and practical examinations for the various professions regulated by the office. This position also assists the public by conducting study reviews for qualifying candidates as well as providing clarification regarding office policies and procedures.
OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.
What you will do!
Assist with writing new examination questions including reviewing and sourcing examination materials.
Coordinates the office’s practical examinations for various boards, including scheduling dates, proctors, and venues.
Sends all required notifications for practical examinations to candidates, proctors, and vendors.
Scores state practical examinations, notifies candidates of results and enter scores into office’s database.
Contributes to the development of Power Point presentations for outreach.
Responds to inquiries from candidates regarding examination material.
What's in it for you?
medical, vision and dental benefits packages
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
Some of this work may be conducted remotely at an alternate worksite with full access to the needed operating systems and technology. However, there is a requirement to work a minimum of 24 hours a week at the primary work location: 1430 Tandem Ave NE, Suite 180, Salem, OR. Work location can be changed at any time at the discretion of the hiring manager.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Three years of secretarial or administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis.
Substitutions:
An associate degree in general office occupations will substitute for one year experience.
A certification in general office occupations will substitute for 6 months of experience.
Higher education may substitute for up to two years of experience.
Desired Attributes
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve. Ability to communicate clearly, both verbally and in writing.
Demonstrated ability to multi-task in a fast-paced environment.
Demonstrated ability conceptualize and complete projects independently.
Proficiency with general admin support software such as Microsoft Office (Word, Excel, Outlook), Adobe, Teams, Zoom, etc.
Capable of evaluating program operations.
How to apply:
Complete the online application a t oregonjobs.org using job number REQ-151849
Deadline: 4/1/2024
Mar 21, 2024
Full time
The Oregon Health Authority (OHA), Public Health Division (PHD), Health Licensing Office (HLO) is recruiting for a Qualifications Specialist to provide professional level administrative support for the Qualification Analyst and the Boards/Councils/Programs overseen by the HLO. This position aids in the maintenance and coordination of education programs and practical examinations for the various professions regulated by the office. This position also assists the public by conducting study reviews for qualifying candidates as well as providing clarification regarding office policies and procedures.
OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.
What you will do!
Assist with writing new examination questions including reviewing and sourcing examination materials.
Coordinates the office’s practical examinations for various boards, including scheduling dates, proctors, and venues.
Sends all required notifications for practical examinations to candidates, proctors, and vendors.
Scores state practical examinations, notifies candidates of results and enter scores into office’s database.
Contributes to the development of Power Point presentations for outreach.
Responds to inquiries from candidates regarding examination material.
What's in it for you?
medical, vision and dental benefits packages
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
Some of this work may be conducted remotely at an alternate worksite with full access to the needed operating systems and technology. However, there is a requirement to work a minimum of 24 hours a week at the primary work location: 1430 Tandem Ave NE, Suite 180, Salem, OR. Work location can be changed at any time at the discretion of the hiring manager.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Three years of secretarial or administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis.
Substitutions:
An associate degree in general office occupations will substitute for one year experience.
A certification in general office occupations will substitute for 6 months of experience.
Higher education may substitute for up to two years of experience.
Desired Attributes
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve. Ability to communicate clearly, both verbally and in writing.
Demonstrated ability to multi-task in a fast-paced environment.
Demonstrated ability conceptualize and complete projects independently.
Proficiency with general admin support software such as Microsoft Office (Word, Excel, Outlook), Adobe, Teams, Zoom, etc.
Capable of evaluating program operations.
How to apply:
Complete the online application a t oregonjobs.org using job number REQ-151849
Deadline: 4/1/2024
Do you have experience developing, implementing policies and programs at the community, state, and/or national level that center the voices of people with lived experience and promote equity and inclusion? Are you committed to ensuring meaningful partnership with people with lived experience in decision-making at all levels of the behavioral health system? We look forward to hearing from you!
Work Location: Salem/Marion or Portland/Multnomah; hybrid position
What you will do!
Determine strategies to move the agency, division, and peer services forward, set goals, creates, and implements action plans, and evaluate the process and results. Develops and institutes policies for effective integration of peers within the behavioral health care continuum. Leads OHA’s efforts to ensure meaningful partnership with people with lived experience in decision-making at all levels of the behavioral health system. The person in this position will utilize the lived experience of Oregonians to provide inspirational leadership to the agency and lead a team of behavioral health experts to break down historical communication and outreach barriers and ensure people with lived experience are continually leading behavioral health transformation efforts.
This position serves as the state’s chief technical advisor and consultant on matters of concern to consumers of behavioral health prevention, promotion, treatment and recovery services to OHA, the Governor’s office, the Legislative Assembly, local state and federal government agencies, tribes, community mental health and addictions programs. Provides oversight of the HSD behavioral health advisory groups, board and committees and provides strategic direction and oversight for peer delivered services and makes decisions to ensure the equitable distribution of resources and power by utilizing data, budgetary expenditures, and projections to determine financial and program impact, identifying, and determining program policy changes needed. Oversees the design and implementation of new programs to ensure commitment to eliminating health inequality while also making program level decisions about multiple, statewide programs and policies which impact behavioral healthcare services to consumers.
This position provides oversight for the implementation, monitoring and evaluation of all behavioral health programs, projects, and initiatives through supervision of the behavioral health operations unit. This position ensures adherence to legislative and OHA leadership priorities while guiding a diverse team of behavioral subject matter experts in their area to implement changes within the behavioral health unit to synthesize person-directed, trauma-informed, equitable, effective approaches towards behavioral health services in Oregon. Using this lens, they are using collaborative managerial and supervisory practices to revise methods for evaluation, monitoring, business practices, program funding, budget analysis, hiring and performance metrics.
What's in it for you? Oregon Health Authority is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace.
We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs. Try this free virtual benefits counselor by clicking here: https://www.oregon.gov/oha/pebb/pages/alex.aspx
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
Click here to learn more about State of Oregon benefits.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Seven years of supervision, management, or progressively related experience; OR four years of related experience and a bachelor's degree in a related field.
Desired Attributes
Experience in advancing health equity, addressing systemic health inequities and collaborating with diverse communities most harmed by social injustice and health inequities.
Lived experience with behavioral health needs or accessing behavioral health services. Must possess certification as a THW Certified Peer Support Specialist or Peer Wellness Specialist, or have ability to become certified within six months of hire.
Knowledge and / or experience with Peer Delivered Services.
Experience in advancing health equity, including effective delivery of culturally responsive and inclusive services, evidence of ongoing development of personal cultural awareness and humility, and knowledge of social determinants of health and their impacts on health outcomes.
Experience in advancing state and community-based programs or initiatives centered on people with lived experience.
Experience developing, implementing policies and programs at the community, state, and/or national level that center the voices of people with lived experience and promote equity and inclusion.
Demonstrated ability to build and steward positive relationships with diverse community groups including people with lived experience, communities of color, immigrant groups, the disability community, and other traditionally marginalized communities.
Established relationships with, or demonstrated ability to develop, strong, collaborative, and partnership-based relationships with people with lived experience, the peer community, and those receiving services within Oregon’s Behavioral Health System.
Previous experience in alternative dispute resolution, and conflict resolution valued in this position. Position requires influencing systems-wide changes by applying an equity framework to all work.
Knowledge about contracts/interagency agreement administration, procurement, and project management within the context of Oregon state government (e.g. OHA/ODHS) or other complex health services delivery organizations.
Specific knowledge of Oregon Administrative Rules and Oregon Revised Statutes, other applicable regulations, and program requirements.
Knowledge and experience in designing, implementing, evaluation, and maintenance of state and federal programs, particularly those involving behavioral health and crossovers to the justice system.
Knowledge of Medicaid, community mental health programs, Substance Use Disorder and/or problem gambling health delivery systems, with experience implementing health care transformation in Oregon preferred.
Experience working with the Legislature, community groups and local government. Involved frequent contact with the Governor’s Office, professional associations, government officials and legislators.
Ability to provide organizational leadership to support inter-and cross-agency collaboration and systems-wide changes that support advocacy, equity, and client-centered policies and solutions.
Specific knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, iterative design, and improvement science.
Strong communication skills across a variety of forms that demonstrate the ability to facilitate appreciative inquiry, foster trust and transparency, and promote human-centered change management. Oral and written cross-cultural communications skills and experience preferred. Ability to use empathy and active listening to understand others’ concerns and to articulate and address those concerns in a proactive, resolution-focused way.
How to apply:
Complete the online application at oregonjobs.org using job number REQ-151504
Deadline 4/3/24
Mar 14, 2024
Full time
Do you have experience developing, implementing policies and programs at the community, state, and/or national level that center the voices of people with lived experience and promote equity and inclusion? Are you committed to ensuring meaningful partnership with people with lived experience in decision-making at all levels of the behavioral health system? We look forward to hearing from you!
Work Location: Salem/Marion or Portland/Multnomah; hybrid position
What you will do!
Determine strategies to move the agency, division, and peer services forward, set goals, creates, and implements action plans, and evaluate the process and results. Develops and institutes policies for effective integration of peers within the behavioral health care continuum. Leads OHA’s efforts to ensure meaningful partnership with people with lived experience in decision-making at all levels of the behavioral health system. The person in this position will utilize the lived experience of Oregonians to provide inspirational leadership to the agency and lead a team of behavioral health experts to break down historical communication and outreach barriers and ensure people with lived experience are continually leading behavioral health transformation efforts.
This position serves as the state’s chief technical advisor and consultant on matters of concern to consumers of behavioral health prevention, promotion, treatment and recovery services to OHA, the Governor’s office, the Legislative Assembly, local state and federal government agencies, tribes, community mental health and addictions programs. Provides oversight of the HSD behavioral health advisory groups, board and committees and provides strategic direction and oversight for peer delivered services and makes decisions to ensure the equitable distribution of resources and power by utilizing data, budgetary expenditures, and projections to determine financial and program impact, identifying, and determining program policy changes needed. Oversees the design and implementation of new programs to ensure commitment to eliminating health inequality while also making program level decisions about multiple, statewide programs and policies which impact behavioral healthcare services to consumers.
This position provides oversight for the implementation, monitoring and evaluation of all behavioral health programs, projects, and initiatives through supervision of the behavioral health operations unit. This position ensures adherence to legislative and OHA leadership priorities while guiding a diverse team of behavioral subject matter experts in their area to implement changes within the behavioral health unit to synthesize person-directed, trauma-informed, equitable, effective approaches towards behavioral health services in Oregon. Using this lens, they are using collaborative managerial and supervisory practices to revise methods for evaluation, monitoring, business practices, program funding, budget analysis, hiring and performance metrics.
What's in it for you? Oregon Health Authority is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace.
We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs. Try this free virtual benefits counselor by clicking here: https://www.oregon.gov/oha/pebb/pages/alex.aspx
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
Click here to learn more about State of Oregon benefits.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Seven years of supervision, management, or progressively related experience; OR four years of related experience and a bachelor's degree in a related field.
Desired Attributes
Experience in advancing health equity, addressing systemic health inequities and collaborating with diverse communities most harmed by social injustice and health inequities.
Lived experience with behavioral health needs or accessing behavioral health services. Must possess certification as a THW Certified Peer Support Specialist or Peer Wellness Specialist, or have ability to become certified within six months of hire.
Knowledge and / or experience with Peer Delivered Services.
Experience in advancing health equity, including effective delivery of culturally responsive and inclusive services, evidence of ongoing development of personal cultural awareness and humility, and knowledge of social determinants of health and their impacts on health outcomes.
Experience in advancing state and community-based programs or initiatives centered on people with lived experience.
Experience developing, implementing policies and programs at the community, state, and/or national level that center the voices of people with lived experience and promote equity and inclusion.
Demonstrated ability to build and steward positive relationships with diverse community groups including people with lived experience, communities of color, immigrant groups, the disability community, and other traditionally marginalized communities.
Established relationships with, or demonstrated ability to develop, strong, collaborative, and partnership-based relationships with people with lived experience, the peer community, and those receiving services within Oregon’s Behavioral Health System.
Previous experience in alternative dispute resolution, and conflict resolution valued in this position. Position requires influencing systems-wide changes by applying an equity framework to all work.
Knowledge about contracts/interagency agreement administration, procurement, and project management within the context of Oregon state government (e.g. OHA/ODHS) or other complex health services delivery organizations.
Specific knowledge of Oregon Administrative Rules and Oregon Revised Statutes, other applicable regulations, and program requirements.
Knowledge and experience in designing, implementing, evaluation, and maintenance of state and federal programs, particularly those involving behavioral health and crossovers to the justice system.
Knowledge of Medicaid, community mental health programs, Substance Use Disorder and/or problem gambling health delivery systems, with experience implementing health care transformation in Oregon preferred.
Experience working with the Legislature, community groups and local government. Involved frequent contact with the Governor’s Office, professional associations, government officials and legislators.
Ability to provide organizational leadership to support inter-and cross-agency collaboration and systems-wide changes that support advocacy, equity, and client-centered policies and solutions.
Specific knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, iterative design, and improvement science.
Strong communication skills across a variety of forms that demonstrate the ability to facilitate appreciative inquiry, foster trust and transparency, and promote human-centered change management. Oral and written cross-cultural communications skills and experience preferred. Ability to use empathy and active listening to understand others’ concerns and to articulate and address those concerns in a proactive, resolution-focused way.
How to apply:
Complete the online application at oregonjobs.org using job number REQ-151504
Deadline 4/3/24
Do you have experience supporting the implementation of policies, projects and programs at the community, state, or national level? Do you enjoy developing planning tools and providing data synthesis, analysis and reporting to facilitate collaboration and decision-making? We look forward to hearing from you!
Work Location: Salem/Marion or Portland/Multnomah; hybrid position
What you will do!
The primary purpose of this position is to provide administrative, operations, and program support to the Medicaid medical directors, in service to transformative, community-led, and community-owned initiatives and the mission, vision, values and goals of the Oregon Health Authority and the Health Systems Division.
This position will be responsible for planning and coordinating meetings, workgroups, and project schedules in support of Director-level management and within the context of more complex, wide-reaching, and urgent operational issues, goals, and strategies. Accordingly, this positions focus is on facilitating cohesive communication, collaboration, issue resolution, strategic planning, and decision-making. This includes participating in team meetings and assuming responsibility for the completion of follow up, which involves researching, analyzing, evaluating, collecting, organizing, assembling, preparing reports, incorporating information for special projects, making recommendations for action, and implementing recommendations approved by leadership.
This position will also assist in the design, implementation, and sustainability of key initiatives and projects by developing and updating spreadsheets and tracking tools through iterative validation with key stakeholders and executive sponsors and with the aim of research and data synthesis, assessment, and comprehensive documentation. Essential to these activities is the focus on interpreting and evaluating laws, rules, policies, procedures to assure operational alignment and compliance. In order to solicit and synthesize critical information and insights related to near-term and long-term operational strategy and goals, this position will act as a liaison within and across units, OHA divisions, Federal agencies, and community providers, councils, and individuals with intent to identify issues and challenges, help negotiate solutions and process improvements, and spread best practices.
OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.
What's in it for you?
medical, vision and dental benefits packages
Paid Leave Days: 11 paid holidays yearly, 3 paid "Personal Business Days" yearly, 8 hours of paid sick leave monthly, Progressive vacation leave accrual
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Three years of secretarial or administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis;
OR
An associate degree in general office occupations and two years of secretarial or administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis;
OR
An equivalent combination of education and experience.
Desired Attributes
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve. Evidence of ongoing development of personal cultural awareness and humility, and knowledge of social determinants of health and their impacts on health outcomes.
Experience supporting the development and implementation of policies and programs at the community, state, and/or national level that promote equity and inclusion and address systemic health disparities, with an emphasis on integrating the voice of consumers with lived experience.
Experience factoring in the perspectives of diverse populations most harmed by social injustice and inequities including communities of color, immigrant groups, the disability and neurodivergent communities, veterans, older adults, individuals identifying as LGBTQIA+ and other communities that have been traditionally marginalized.
Knowledge of Oregon Administrative Rules and Oregon Revised Statutes, other applicable regulations, and program requirements.
Knowledge of health services delivery systems, particularly the Oregon Health Plan/ Medicaid Administration in Oregon and relational landscape of key partners, providers, community based organizations, and advocacy groups.
Knowledge of Oregon's Behavioral Health System and relational landscape of key partners, providers, community based organizations, and advocacy groups.
Ability to demonstrate advanced Microsoft Excel, Word, Outlook, and use of collaboration tools such as Microsoft Teams and SharePoint.
Demonstrates skills in the following areas:
Constructive and Collaborative Working Relationships
Critical Decision-making and Problem-solving
Data Synthesis, Analysis and Reporting
Project Planning and Prioritization
Project Coordination and Monitoring
Strong Oral and Written Communication
How to apply:
Complete the online application at oregonjobs.org using job number REQ-151137
Application Deadline: 3/18/2024
Mar 13, 2024
Full time
Do you have experience supporting the implementation of policies, projects and programs at the community, state, or national level? Do you enjoy developing planning tools and providing data synthesis, analysis and reporting to facilitate collaboration and decision-making? We look forward to hearing from you!
Work Location: Salem/Marion or Portland/Multnomah; hybrid position
What you will do!
The primary purpose of this position is to provide administrative, operations, and program support to the Medicaid medical directors, in service to transformative, community-led, and community-owned initiatives and the mission, vision, values and goals of the Oregon Health Authority and the Health Systems Division.
This position will be responsible for planning and coordinating meetings, workgroups, and project schedules in support of Director-level management and within the context of more complex, wide-reaching, and urgent operational issues, goals, and strategies. Accordingly, this positions focus is on facilitating cohesive communication, collaboration, issue resolution, strategic planning, and decision-making. This includes participating in team meetings and assuming responsibility for the completion of follow up, which involves researching, analyzing, evaluating, collecting, organizing, assembling, preparing reports, incorporating information for special projects, making recommendations for action, and implementing recommendations approved by leadership.
This position will also assist in the design, implementation, and sustainability of key initiatives and projects by developing and updating spreadsheets and tracking tools through iterative validation with key stakeholders and executive sponsors and with the aim of research and data synthesis, assessment, and comprehensive documentation. Essential to these activities is the focus on interpreting and evaluating laws, rules, policies, procedures to assure operational alignment and compliance. In order to solicit and synthesize critical information and insights related to near-term and long-term operational strategy and goals, this position will act as a liaison within and across units, OHA divisions, Federal agencies, and community providers, councils, and individuals with intent to identify issues and challenges, help negotiate solutions and process improvements, and spread best practices.
OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.
What's in it for you?
medical, vision and dental benefits packages
Paid Leave Days: 11 paid holidays yearly, 3 paid "Personal Business Days" yearly, 8 hours of paid sick leave monthly, Progressive vacation leave accrual
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Three years of secretarial or administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis;
OR
An associate degree in general office occupations and two years of secretarial or administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis;
OR
An equivalent combination of education and experience.
Desired Attributes
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve. Evidence of ongoing development of personal cultural awareness and humility, and knowledge of social determinants of health and their impacts on health outcomes.
Experience supporting the development and implementation of policies and programs at the community, state, and/or national level that promote equity and inclusion and address systemic health disparities, with an emphasis on integrating the voice of consumers with lived experience.
Experience factoring in the perspectives of diverse populations most harmed by social injustice and inequities including communities of color, immigrant groups, the disability and neurodivergent communities, veterans, older adults, individuals identifying as LGBTQIA+ and other communities that have been traditionally marginalized.
Knowledge of Oregon Administrative Rules and Oregon Revised Statutes, other applicable regulations, and program requirements.
Knowledge of health services delivery systems, particularly the Oregon Health Plan/ Medicaid Administration in Oregon and relational landscape of key partners, providers, community based organizations, and advocacy groups.
Knowledge of Oregon's Behavioral Health System and relational landscape of key partners, providers, community based organizations, and advocacy groups.
Ability to demonstrate advanced Microsoft Excel, Word, Outlook, and use of collaboration tools such as Microsoft Teams and SharePoint.
Demonstrates skills in the following areas:
Constructive and Collaborative Working Relationships
Critical Decision-making and Problem-solving
Data Synthesis, Analysis and Reporting
Project Planning and Prioritization
Project Coordination and Monitoring
Strong Oral and Written Communication
How to apply:
Complete the online application at oregonjobs.org using job number REQ-151137
Application Deadline: 3/18/2024
The Oregon Health Authority (OHA) has a fantastic opportunity for two (2) experienced Senior Application Developer/Analysts to join an excellent team and work to advance their IT operations.
These are full-time limited duration opportunities.
Limited duration positions are benefits eligible. The duration of this assignment is anticipated to last through 6/30/2025 but could end early or be extended based on funding and business needs.
The Office of Information Service’s mission is to deliver technology solutions and services that support Oregon Health Authority and Oregon Department of Health Services in helping Oregonians achieve health, well-being, and independence.
The Oregon Health Authority is committed to:
Eliminating health inequities in Oregon by 2030
Becoming an anti-racist organization
Developing and promoting culturally and linguistically appropriate programs,
Developing and retaining a diverse, inclusive, and equitable workforce that represents the diversity, cultures, strengths, and values of the people of Oregon.
Click here to learn more about OHA’s mission, vision, and core values.
What you will do!
As a Senior Application Developer, you will provide expertise and leadership to analyze, plan, develop, integrate, implement, and coordinate the operations, maintenance, installation, and construction of information systems. You will serve as a specialist dealing essentially with software. The majority of your job duties will involve planning, business analysis, research, problem solving and application development.
In this role, you will provide technical expertise for staff on new system development, system modifications and system updates. You will make technical recommendations to assist management in establishing standards, recommending changes in business processes for effective utilization of the system resources and reviewing new construction for conformance to overall system standards and business objectives.
Additionally, you will be assigned work in terms of program and project objectives, priorities, and timelines. You will work with substantial latitude for un-reviewed action and decisions and inform supervisors on progress, potentially controversial issues, or implications. Your work will be reviewed upon completion for compatibility and effectiveness in meeting the expected results. You will part of a team that supports mostly Public Health applications.
What we are looking for!
MINIMUM REQUIREMENTS: (Please clearly outline how you meet the minimum requirements in your application/resume/cover letter. Failure to do so might disqualify you from consideration)
(a) Six (6) years of information systems experience in .NET Development
OR
(b) An Associate's degree in Computer Science, Information Technology, or related field, OR completion of a two (2) year accredited vocational training program in information technology or related field.
AND
four (4) years of information systems experience in .NET Development
OR
(c) A Bachelor's degree in Information Technology, Computer Science, or related field AND two (2) years of information systems experience in .NET Development
OR
(d) Master's degree in Information Technology, Computer Science, or related field may substitute for all of the above.
Desired Attributes
Ability to work with little guidance when performing development technology functions, establishing personal work priorities, resolving issues in alignment with business priorities, technical standards, organization practices, enterprise frameworks and paradigms.
Support cross-functional project teams consisting of Application Development, IT operations, and Business staff.
Willingness to assist with the development of business use cases, user stories or other agile software development requirements gathering and documentation methodologies which are recorded and tracked in ADOS DevOps Server for work completion, tracking and reporting.
Knowledge and willingness to learn current Information Technology frameworks such as ITIL, PMBOK, Agile, DevOps etc.
Ability to develop new application from beginning to end as well as maintaining existing applications in more than one modern programming language.
Ability to take high level, customer driven ideas and turn them into actionable work objectives.
Excellent written and verbal communication.
Ability and desire to work in a team environment in alignment with OIS practices.
Knowledge and understanding of Business Intelligence and reporting tools such as SSRS and Power BI.
Solid understanding and willingness to learn and use the OIS Software Development Lifecycle (SDLC).
Knowledge of Software Development technology stacks, such as: .NET, Angular, IIS, Azure DevOps, Microsoft OS and SQL Server, etc.
Experience using modern source control systems, testing practices, code and design review tools and processes such as ADOS, Git, SonarQube and Burp.
Good problem-solving skills and experience.
Satisfy requirements, meet agreed completion dates, and perform unit & integration testing.
Multi-task effectively between a few projects.
Interpret database models (Common Data Service, SQL Server, XML etc.).
Working knowledge of Microsoft SQL, T-SQL and SSIS.
Help identify, address, and remediate security vulnerability findings.
Provide proposed enhancements, bug fixes and system changes that address business system change requests.
Develop and maintain solution documentation and share knowledge in agency Stack Overflow system.
Working knowledge of modern relational database design, modeling, manipulation and ETL.
Ability to support, monitor and maintain Custom and COTS based systems in production use by business partners.
Experience in advancing health equity, addressing systemic health disparities, and collaborating with diverse, vulnerable, and underrepresented populations.
What's in it for you?
Medical, vision, and dental benefits
Eleven (11) paid holidays.
Eight (8) hours of vacation per month, eligible to be used after 6 months of service.
Eight (8) hours of sick leave per month, eligible to be used as accrued.
24 hours of personal business leave per fiscal year, eligible to be used after 6 months of service.
Pension and retirement programs
Opportunity to potentially receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF)
Continuous growth and development opportunities
Opportunities to serve your community and make an impact through meaningful work.
A healthy work/life balance, including fulltime remote options as well.
Location: Portland/Salem, Oregon (Remote)
The work of this role may be conducted remotely with full access to the needed operating systems and technology. Candidates must reside in the United States to work 100 % remote.
Salary Range: $6,268 - $9,472 / monthly
The Oregon Health Authority is an equal opportunity, affirmative action employer committed to workforce diversity.
How to Apply:
Complete the online application at oregonjobs.org using job number REQ-150317
Close Date: 3/20/2024
Mar 08, 2024
Full time
The Oregon Health Authority (OHA) has a fantastic opportunity for two (2) experienced Senior Application Developer/Analysts to join an excellent team and work to advance their IT operations.
These are full-time limited duration opportunities.
Limited duration positions are benefits eligible. The duration of this assignment is anticipated to last through 6/30/2025 but could end early or be extended based on funding and business needs.
The Office of Information Service’s mission is to deliver technology solutions and services that support Oregon Health Authority and Oregon Department of Health Services in helping Oregonians achieve health, well-being, and independence.
The Oregon Health Authority is committed to:
Eliminating health inequities in Oregon by 2030
Becoming an anti-racist organization
Developing and promoting culturally and linguistically appropriate programs,
Developing and retaining a diverse, inclusive, and equitable workforce that represents the diversity, cultures, strengths, and values of the people of Oregon.
Click here to learn more about OHA’s mission, vision, and core values.
What you will do!
As a Senior Application Developer, you will provide expertise and leadership to analyze, plan, develop, integrate, implement, and coordinate the operations, maintenance, installation, and construction of information systems. You will serve as a specialist dealing essentially with software. The majority of your job duties will involve planning, business analysis, research, problem solving and application development.
In this role, you will provide technical expertise for staff on new system development, system modifications and system updates. You will make technical recommendations to assist management in establishing standards, recommending changes in business processes for effective utilization of the system resources and reviewing new construction for conformance to overall system standards and business objectives.
Additionally, you will be assigned work in terms of program and project objectives, priorities, and timelines. You will work with substantial latitude for un-reviewed action and decisions and inform supervisors on progress, potentially controversial issues, or implications. Your work will be reviewed upon completion for compatibility and effectiveness in meeting the expected results. You will part of a team that supports mostly Public Health applications.
What we are looking for!
MINIMUM REQUIREMENTS: (Please clearly outline how you meet the minimum requirements in your application/resume/cover letter. Failure to do so might disqualify you from consideration)
(a) Six (6) years of information systems experience in .NET Development
OR
(b) An Associate's degree in Computer Science, Information Technology, or related field, OR completion of a two (2) year accredited vocational training program in information technology or related field.
AND
four (4) years of information systems experience in .NET Development
OR
(c) A Bachelor's degree in Information Technology, Computer Science, or related field AND two (2) years of information systems experience in .NET Development
OR
(d) Master's degree in Information Technology, Computer Science, or related field may substitute for all of the above.
Desired Attributes
Ability to work with little guidance when performing development technology functions, establishing personal work priorities, resolving issues in alignment with business priorities, technical standards, organization practices, enterprise frameworks and paradigms.
Support cross-functional project teams consisting of Application Development, IT operations, and Business staff.
Willingness to assist with the development of business use cases, user stories or other agile software development requirements gathering and documentation methodologies which are recorded and tracked in ADOS DevOps Server for work completion, tracking and reporting.
Knowledge and willingness to learn current Information Technology frameworks such as ITIL, PMBOK, Agile, DevOps etc.
Ability to develop new application from beginning to end as well as maintaining existing applications in more than one modern programming language.
Ability to take high level, customer driven ideas and turn them into actionable work objectives.
Excellent written and verbal communication.
Ability and desire to work in a team environment in alignment with OIS practices.
Knowledge and understanding of Business Intelligence and reporting tools such as SSRS and Power BI.
Solid understanding and willingness to learn and use the OIS Software Development Lifecycle (SDLC).
Knowledge of Software Development technology stacks, such as: .NET, Angular, IIS, Azure DevOps, Microsoft OS and SQL Server, etc.
Experience using modern source control systems, testing practices, code and design review tools and processes such as ADOS, Git, SonarQube and Burp.
Good problem-solving skills and experience.
Satisfy requirements, meet agreed completion dates, and perform unit & integration testing.
Multi-task effectively between a few projects.
Interpret database models (Common Data Service, SQL Server, XML etc.).
Working knowledge of Microsoft SQL, T-SQL and SSIS.
Help identify, address, and remediate security vulnerability findings.
Provide proposed enhancements, bug fixes and system changes that address business system change requests.
Develop and maintain solution documentation and share knowledge in agency Stack Overflow system.
Working knowledge of modern relational database design, modeling, manipulation and ETL.
Ability to support, monitor and maintain Custom and COTS based systems in production use by business partners.
Experience in advancing health equity, addressing systemic health disparities, and collaborating with diverse, vulnerable, and underrepresented populations.
What's in it for you?
Medical, vision, and dental benefits
Eleven (11) paid holidays.
Eight (8) hours of vacation per month, eligible to be used after 6 months of service.
Eight (8) hours of sick leave per month, eligible to be used as accrued.
24 hours of personal business leave per fiscal year, eligible to be used after 6 months of service.
Pension and retirement programs
Opportunity to potentially receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF)
Continuous growth and development opportunities
Opportunities to serve your community and make an impact through meaningful work.
A healthy work/life balance, including fulltime remote options as well.
Location: Portland/Salem, Oregon (Remote)
The work of this role may be conducted remotely with full access to the needed operating systems and technology. Candidates must reside in the United States to work 100 % remote.
Salary Range: $6,268 - $9,472 / monthly
The Oregon Health Authority is an equal opportunity, affirmative action employer committed to workforce diversity.
How to Apply:
Complete the online application at oregonjobs.org using job number REQ-150317
Close Date: 3/20/2024
The Oregon Health Authority (OHA) has a fantastic opportunity for an experienced Sr. Developer/Application Architect to join an excellent team and work to advance their IT operations. This is a full-time opportunity.
Location: Salem, OR
The work of this role may be conducted remotely with full access to the needed operating systems and technology. Candidates must reside in the United States to work remote (hybrid preferred).
The Office of Information Service’s mission is to deliver technology solutions and services that support Oregon Health Authority and Oregon Department of Health Services in helping Oregonians achieve health, well-being, and independence.
What you will do!
The Sr. Developer/Application Architect is responsible for the overall engineering and development of information systems, and coordinates all levels of the system design, work process, user interface design, and application infrastructure design.
The Sr. Developer/Application Architect defines and implements software develop processes and standards. In this position you will be an expert in .NET Core, Angular, IIS, Microsoft Power Apps, Azure, Azure DevOps, and Microsoft Dynamics. This position mentors and supports the application development staff in their various roles and responsibilities. This position will evaluate applications for technology upgrades and develop strategies for technology integration.
The Senior Cloud Developer will support and develop processes and tools related to software engineering such as testing, continuous integration, configuration management, and software builds.
This position will evaluate applications for technology upgrades and develop strategies for technology integration. The Sr. Developer/Systems Architect will support and develop processes and tools related to software engineering such as testing, continuous integration, configuration management, and software builds.
This position requires excellent communications skills, including good listening skills; effective communications to senior or executive management levels in specific customer and public situations; facilitation skills for customer groups at the middle to senior management level. This position must be able to build relationships and facilitate effective discussions with employees at all levels of the organization.
What we are looking for!
MINIMUM REQUIREMENTS: (Please clearly outline how you meet the minimum requirements and special qualifications in your application/resume/cover letter. Failure to do so might disqualify you from consideration)
(a) Seven (7) years of information systems experience in supporting application development and production for software applications
OR
(b) An Associate's degree or higher in Computer Science, Information Technology, or related field, OR completion of a two (2) year accredited vocational training program in information technology or related field.
AND
5 years of information systems experience in supporting application development and production for software applications.
OR
(c) A Bachelor's degree in Information Technology, Computer Science, or related field
AND
three (3) years of information systems experience in supporting application development and production for software applications.
OR
(d) Master's degree in Information Technology, Computer Science, or related field
AND
one (1) year of information systems experience in supporting application development and production for software applications.
Desired Attributes
Ability to work with little guidance when performing architectural technology functions, establishing personal work priorities, resolving issues in alignment with business priorities, technical standards, organization practices, enterprise frameworks and paradigms.
Support cross-functional project teams consisting of Application Development, IT operations, and Business staff.
Willingness to assist with the development of business use cases, user stories or other agile software development requirements gathering and documentation methodologies which are recorded and tracked in ADOS DevOps Server for work completion, tracking and reporting.
Knowledge and willingness to learn current Information Technology frameworks such as ITIL, PMBOK, Agile, DevOps etc.
Ability to develop new application from beginning to end as well as maintaining existing applications in more than one modern programming language.
Ability to take high level, customer driven ideas and turn them into actionable work objectives.
Excellent written and verbal communication and presentation skills.
Ability and desire to work in a team environment in alignment with OIS practices.
Knowledge and understanding of Business Intelligence and reporting tools such as SSRS, Power BI and Tableau.
Solid understanding and willingness to learn and use the OIS Software Development Lifecycle (SDLC).
Knowledge of Software Development technology stacks, such as: .NET, Angular, IIS, Azure DevOps, Microsoft OS and SQL Server, etc.
Experience using modern source control systems, testing practices, code and design review tools and processes such as ADOS, Git, SonarQube and Burp.
Good problem-solving skills and experience.
Regularly shares knowledge content within Stack Overflow.
Satisfy requirements, meet agreed completion dates, and perform unit & integration testing.
Multi-task effectively between projects.
Interpret and design database models (Common Data Service, SQL Server, XML etc.).
Working knowledge of Microsoft SQL, database design and modeling theory and the T-SQL query language and SSIS.
Help identify, address and remediate security vulnerability findings.
Provide proposed enhancements, bug fixes and system changes that address business system change requests.
Develop and maintain solution documentation.
Strong working knowledge of modern relational database design, modeling, manipulation and ETL.
Experience and ability to support, monitor and maintain Custom and COTS based systems in production use by business partners.
Experience in advancing health equity, addressing systemic health disparities, and collaborating with diverse, vulnerable, and underrepresented populations.
What's in it for you?
Medical, vision, and dental benefits
Eleven (11) paid holidays.
Eight (8) hours of vacation per month, eligible to be used after 6 months of service.
Eight (8) hours of sick leave per month, eligible to be used as accrued.
24 hours of personal business leave per fiscal year, eligible to be used after 6 months of service.
Pension and retirement programs
Opportunity to potentially receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF)
Continuous growth and development opportunities
Opportunities to serve your community and make an impact through meaningful work.
A healthy work/life balance, including fulltime remote options as well.
Salary Range: $6,830 - $10,336 (monthly)
How to Apply
Please apply via Workday at the following link:
https://oregon.wd5.myworkdayjobs.com/SOR_External_Career_Site/job/Salem--OHA--Fairview-Industrial-Drive-3990/Senior-Developer-Application-Architect--Information-Systems-Specialist-8--Remote-options--Hybrid-preferred-_REQ-146631
Application Deadline: 02/14/2024
The Oregon Health Authority is an equal opportunity, affirmative action employer committed to workforce diversity.
Jan 31, 2024
Full time
The Oregon Health Authority (OHA) has a fantastic opportunity for an experienced Sr. Developer/Application Architect to join an excellent team and work to advance their IT operations. This is a full-time opportunity.
Location: Salem, OR
The work of this role may be conducted remotely with full access to the needed operating systems and technology. Candidates must reside in the United States to work remote (hybrid preferred).
The Office of Information Service’s mission is to deliver technology solutions and services that support Oregon Health Authority and Oregon Department of Health Services in helping Oregonians achieve health, well-being, and independence.
What you will do!
The Sr. Developer/Application Architect is responsible for the overall engineering and development of information systems, and coordinates all levels of the system design, work process, user interface design, and application infrastructure design.
The Sr. Developer/Application Architect defines and implements software develop processes and standards. In this position you will be an expert in .NET Core, Angular, IIS, Microsoft Power Apps, Azure, Azure DevOps, and Microsoft Dynamics. This position mentors and supports the application development staff in their various roles and responsibilities. This position will evaluate applications for technology upgrades and develop strategies for technology integration.
The Senior Cloud Developer will support and develop processes and tools related to software engineering such as testing, continuous integration, configuration management, and software builds.
This position will evaluate applications for technology upgrades and develop strategies for technology integration. The Sr. Developer/Systems Architect will support and develop processes and tools related to software engineering such as testing, continuous integration, configuration management, and software builds.
This position requires excellent communications skills, including good listening skills; effective communications to senior or executive management levels in specific customer and public situations; facilitation skills for customer groups at the middle to senior management level. This position must be able to build relationships and facilitate effective discussions with employees at all levels of the organization.
What we are looking for!
MINIMUM REQUIREMENTS: (Please clearly outline how you meet the minimum requirements and special qualifications in your application/resume/cover letter. Failure to do so might disqualify you from consideration)
(a) Seven (7) years of information systems experience in supporting application development and production for software applications
OR
(b) An Associate's degree or higher in Computer Science, Information Technology, or related field, OR completion of a two (2) year accredited vocational training program in information technology or related field.
AND
5 years of information systems experience in supporting application development and production for software applications.
OR
(c) A Bachelor's degree in Information Technology, Computer Science, or related field
AND
three (3) years of information systems experience in supporting application development and production for software applications.
OR
(d) Master's degree in Information Technology, Computer Science, or related field
AND
one (1) year of information systems experience in supporting application development and production for software applications.
Desired Attributes
Ability to work with little guidance when performing architectural technology functions, establishing personal work priorities, resolving issues in alignment with business priorities, technical standards, organization practices, enterprise frameworks and paradigms.
Support cross-functional project teams consisting of Application Development, IT operations, and Business staff.
Willingness to assist with the development of business use cases, user stories or other agile software development requirements gathering and documentation methodologies which are recorded and tracked in ADOS DevOps Server for work completion, tracking and reporting.
Knowledge and willingness to learn current Information Technology frameworks such as ITIL, PMBOK, Agile, DevOps etc.
Ability to develop new application from beginning to end as well as maintaining existing applications in more than one modern programming language.
Ability to take high level, customer driven ideas and turn them into actionable work objectives.
Excellent written and verbal communication and presentation skills.
Ability and desire to work in a team environment in alignment with OIS practices.
Knowledge and understanding of Business Intelligence and reporting tools such as SSRS, Power BI and Tableau.
Solid understanding and willingness to learn and use the OIS Software Development Lifecycle (SDLC).
Knowledge of Software Development technology stacks, such as: .NET, Angular, IIS, Azure DevOps, Microsoft OS and SQL Server, etc.
Experience using modern source control systems, testing practices, code and design review tools and processes such as ADOS, Git, SonarQube and Burp.
Good problem-solving skills and experience.
Regularly shares knowledge content within Stack Overflow.
Satisfy requirements, meet agreed completion dates, and perform unit & integration testing.
Multi-task effectively between projects.
Interpret and design database models (Common Data Service, SQL Server, XML etc.).
Working knowledge of Microsoft SQL, database design and modeling theory and the T-SQL query language and SSIS.
Help identify, address and remediate security vulnerability findings.
Provide proposed enhancements, bug fixes and system changes that address business system change requests.
Develop and maintain solution documentation.
Strong working knowledge of modern relational database design, modeling, manipulation and ETL.
Experience and ability to support, monitor and maintain Custom and COTS based systems in production use by business partners.
Experience in advancing health equity, addressing systemic health disparities, and collaborating with diverse, vulnerable, and underrepresented populations.
What's in it for you?
Medical, vision, and dental benefits
Eleven (11) paid holidays.
Eight (8) hours of vacation per month, eligible to be used after 6 months of service.
Eight (8) hours of sick leave per month, eligible to be used as accrued.
24 hours of personal business leave per fiscal year, eligible to be used after 6 months of service.
Pension and retirement programs
Opportunity to potentially receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF)
Continuous growth and development opportunities
Opportunities to serve your community and make an impact through meaningful work.
A healthy work/life balance, including fulltime remote options as well.
Salary Range: $6,830 - $10,336 (monthly)
How to Apply
Please apply via Workday at the following link:
https://oregon.wd5.myworkdayjobs.com/SOR_External_Career_Site/job/Salem--OHA--Fairview-Industrial-Drive-3990/Senior-Developer-Application-Architect--Information-Systems-Specialist-8--Remote-options--Hybrid-preferred-_REQ-146631
Application Deadline: 02/14/2024
The Oregon Health Authority is an equal opportunity, affirmative action employer committed to workforce diversity.
The Oregon Health Authority (OHA) has a fantastic opportunity for an experienced .NET Sr. Application Analyst / Developer to join an excellent team and work to advance their IT operations. This is a full-time permanent opportunity for anyone to apply.
The work of this role may be conducted remotely with full access to the needed operating systems and technology. Candidates must reside in the United States to work 100 % remote.
The Office of Information Service’s mission is to deliver technology solutions and services that support Oregon Health Authority and Oregon Department of Health Services in helping Oregonians achieve health, well-being, and independence.
What you will do!
As a Senior Systems Analyst , you will provide expertise and leadership to analyze, plan, develop, integrate, implement, and coordinate the operations, maintenance, of information systems. You will serve as a specialist dealing essentially with software development.
In this role, you will provide technical expertise for staff on new system development, system modifications and system updates. You will make technical recommendations to assist management in establishing standards, recommending changes in business processes for effective utilization of the system resources and reviewing new construction for conformance to overall system standards and business objectives.
Additionally, you will be assigned work in terms of program and project objectives, priorities, and timelines. You will work with substantial latitude for un-reviewed action and decisions and inform supervisors on progress, potentially controversial issues, or implications. Your work will be reviewed upon completion for compatibility and effectiveness in meeting the expected results. You will part of a team that supports mostly Health Systems Division applications.
What we are looking for!
MINIMUM REQUIREMENTS: (Please clearly outline how you meet the minimum requirements and special qualifications in your application/resume/cover letter. Failure to do so might disqualify you from consideration)
(a) Six (6) years of information systems experience in Microsoft Full-Stack Development
OR
(b) An Associate's degree in Computer Science, Information Technology, or related field, OR completion of a two (2) year accredited vocational training program in information technology or related field
AND
four (4) years of information systems experience in Microsoft Full-Stack Development
OR
(c) A Bachelor's degree in Information Technology, Computer Science, or related field
AND
two (2) years of information systems experience in Microsoft Full-Stack Development
OR
(d) Master's degree in Information Technology, Computer Science, or related field may substitute for all of the above.
Desired Attributes:
Knowledge and Experience with Software Development technology stacks: .NET, IIS, Azure DevOps, Microsoft OS and SQL Server, etc.
Working knowledge of Microsoft SQL, T-SQL and SSIS development.
Experience using modern source control systems, testing practices, code and design review tools and processes such as ADOS, Git, SonarQube and Burp.
Knowledge and willingness to learn Business Intelligence and reporting tools such as SSRS, Power BI and Tableau.
Ability to work with little guidance when performing development technology functions, establishing personal work priorities, resolving issues in alignment with business priorities, technical standards, organization practices, enterprise frameworks and paradigms.
Participate in cross-functional project teams consisting of Application Development, IT operations, and Business staff.
Willingness to assist with the development of business use cases, user stories or other agile software development requirements gathering and documentation methodologies which are recorded and tracked in Azure DevOps Server (ADOS) for work completion, tracking and reporting.
Knowledge and willingness to learn current Information Technology frameworks such as ITIL, PMBOK, Agile, DevOps etc.
Ability to develop new application from beginning to end as well as maintaining existing applications in more than one modern programming language.
Ability to take high level, customer driven ideas and turn them into actionable work objectives.
Excellent written and verbal communication.
Ability and desire to work in a team environment in alignment with OIS practices.
Solid understanding and willingness to learn and use the OIS Software Development Lifecycle (SDLC).
Good problem-solving skills and experience.
Satisfy requirements, meet agreed completion dates, and perform unit & integration testing.
Multi-task effectively between a few projects.
Interpret database models (Common Data Service, SQL Server, XML etc.)
Help identify, address, and remediate security vulnerability findings.
Provide proposed enhancements, bug fixes and system changes that address business system change requests.
Develop and maintain solution documentation and share knowledge in agency Stack Overflow system.
Working knowledge of modern relational database design, modeling, manipulation and ETL.
Ability to support, monitor and maintain Custom and COTS based systems in production use by business partners.
Experience in advancing health equity, addressing systemic health disparities, and collaborating with diverse, vulnerable, and underrepresented populations.
What's in it for you?
Medical, vision, and dental benefits
Eleven (11) paid holidays.
Eight (8) hours of vacation per month, eligible to be used after 6 months of service.
Eight (8) hours of sick leave per month, eligible to be used as accrued.
24 hours of personal business leave per fiscal year, eligible to be used after 6 months of service.
Pension and retirement programs
Opportunity to potentially receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF)
Continuous growth and development opportunities
Opportunities to serve your community and make an impact through meaningful work.
A healthy work/life balance, including fulltime remote options as well.
Salary Range: $6,268 - $9,472 (monthly)
How to Apply
Please apply via Workday at the following link:
https://oregon.wd5.myworkdayjobs.com/SOR_External_Career_Site/job/Salem--OHA--Fairview-Industrial-Drive-3990/XMLNAME-NET-Sr-Application-Analyst---Developer--Information-Systems-Specialist-7--100---Remote-Work_REQ-146640
Close Date: 02/07/2024
The Oregon Health Authority is an equal opportunity, affirmative action employer committed to workforce diversity.
Jan 29, 2024
Full time
The Oregon Health Authority (OHA) has a fantastic opportunity for an experienced .NET Sr. Application Analyst / Developer to join an excellent team and work to advance their IT operations. This is a full-time permanent opportunity for anyone to apply.
The work of this role may be conducted remotely with full access to the needed operating systems and technology. Candidates must reside in the United States to work 100 % remote.
The Office of Information Service’s mission is to deliver technology solutions and services that support Oregon Health Authority and Oregon Department of Health Services in helping Oregonians achieve health, well-being, and independence.
What you will do!
As a Senior Systems Analyst , you will provide expertise and leadership to analyze, plan, develop, integrate, implement, and coordinate the operations, maintenance, of information systems. You will serve as a specialist dealing essentially with software development.
In this role, you will provide technical expertise for staff on new system development, system modifications and system updates. You will make technical recommendations to assist management in establishing standards, recommending changes in business processes for effective utilization of the system resources and reviewing new construction for conformance to overall system standards and business objectives.
Additionally, you will be assigned work in terms of program and project objectives, priorities, and timelines. You will work with substantial latitude for un-reviewed action and decisions and inform supervisors on progress, potentially controversial issues, or implications. Your work will be reviewed upon completion for compatibility and effectiveness in meeting the expected results. You will part of a team that supports mostly Health Systems Division applications.
What we are looking for!
MINIMUM REQUIREMENTS: (Please clearly outline how you meet the minimum requirements and special qualifications in your application/resume/cover letter. Failure to do so might disqualify you from consideration)
(a) Six (6) years of information systems experience in Microsoft Full-Stack Development
OR
(b) An Associate's degree in Computer Science, Information Technology, or related field, OR completion of a two (2) year accredited vocational training program in information technology or related field
AND
four (4) years of information systems experience in Microsoft Full-Stack Development
OR
(c) A Bachelor's degree in Information Technology, Computer Science, or related field
AND
two (2) years of information systems experience in Microsoft Full-Stack Development
OR
(d) Master's degree in Information Technology, Computer Science, or related field may substitute for all of the above.
Desired Attributes:
Knowledge and Experience with Software Development technology stacks: .NET, IIS, Azure DevOps, Microsoft OS and SQL Server, etc.
Working knowledge of Microsoft SQL, T-SQL and SSIS development.
Experience using modern source control systems, testing practices, code and design review tools and processes such as ADOS, Git, SonarQube and Burp.
Knowledge and willingness to learn Business Intelligence and reporting tools such as SSRS, Power BI and Tableau.
Ability to work with little guidance when performing development technology functions, establishing personal work priorities, resolving issues in alignment with business priorities, technical standards, organization practices, enterprise frameworks and paradigms.
Participate in cross-functional project teams consisting of Application Development, IT operations, and Business staff.
Willingness to assist with the development of business use cases, user stories or other agile software development requirements gathering and documentation methodologies which are recorded and tracked in Azure DevOps Server (ADOS) for work completion, tracking and reporting.
Knowledge and willingness to learn current Information Technology frameworks such as ITIL, PMBOK, Agile, DevOps etc.
Ability to develop new application from beginning to end as well as maintaining existing applications in more than one modern programming language.
Ability to take high level, customer driven ideas and turn them into actionable work objectives.
Excellent written and verbal communication.
Ability and desire to work in a team environment in alignment with OIS practices.
Solid understanding and willingness to learn and use the OIS Software Development Lifecycle (SDLC).
Good problem-solving skills and experience.
Satisfy requirements, meet agreed completion dates, and perform unit & integration testing.
Multi-task effectively between a few projects.
Interpret database models (Common Data Service, SQL Server, XML etc.)
Help identify, address, and remediate security vulnerability findings.
Provide proposed enhancements, bug fixes and system changes that address business system change requests.
Develop and maintain solution documentation and share knowledge in agency Stack Overflow system.
Working knowledge of modern relational database design, modeling, manipulation and ETL.
Ability to support, monitor and maintain Custom and COTS based systems in production use by business partners.
Experience in advancing health equity, addressing systemic health disparities, and collaborating with diverse, vulnerable, and underrepresented populations.
What's in it for you?
Medical, vision, and dental benefits
Eleven (11) paid holidays.
Eight (8) hours of vacation per month, eligible to be used after 6 months of service.
Eight (8) hours of sick leave per month, eligible to be used as accrued.
24 hours of personal business leave per fiscal year, eligible to be used after 6 months of service.
Pension and retirement programs
Opportunity to potentially receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF)
Continuous growth and development opportunities
Opportunities to serve your community and make an impact through meaningful work.
A healthy work/life balance, including fulltime remote options as well.
Salary Range: $6,268 - $9,472 (monthly)
How to Apply
Please apply via Workday at the following link:
https://oregon.wd5.myworkdayjobs.com/SOR_External_Career_Site/job/Salem--OHA--Fairview-Industrial-Drive-3990/XMLNAME-NET-Sr-Application-Analyst---Developer--Information-Systems-Specialist-7--100---Remote-Work_REQ-146640
Close Date: 02/07/2024
The Oregon Health Authority is an equal opportunity, affirmative action employer committed to workforce diversity.
Assistant Director General Services
$90,985 / year or higher DOQ + Full-Time County Benefits .
James City County’s General Services Department seeks an individual to perform high level professional work requiring management, supervisor, and analytical skills as well as knowledge of General Services’
programs and operations. Assists General Services Director in the management and administration of the General Services Department.
Responsibilities:
Provides effective supervision of assigned staff including selection, performance management, employee relations, training, prioritizing, and assigning work, and related activities.
Conducts and supervises a wide variety of CIP and special projects including policy analysis and development, facility utilization, and customer service enhancement.
Assists in planning, organizing, and managing the General Services Department operations and maintenance including Fleet and Equipment, Facilities, Grounds and Custodial Services.
Assists in the development of the budget for; reviews and recommends requests for changes in base budget; coordinates budget control and monitoring processes; assists division directors in managing budgets; develops and maintains service contracts.
Represents and analyzes data and information related to the programs and activities of the divisions managed; assists in the development and monitoring of the implementation of short-term and long-range goals and objectives; coordinates productivity improvement, performance measurement, and innovation programs.
Represents the General Services Director on various occasions and serves on a variety of internal and external committees, acts in the absence of the General Services Director.
Requirements:
Any combination of education and experience equivalent to a Bachelor’s degree in public or business administration; extensive management in local government or related field including considerable supervisory experience.
Must possess or be able to obtain within 30 days of hire, a valid Virginia driver’s license and have an acceptable driving record based on James City County’s criteria.
Knowledge of management and supervisory practices; developing and monitoring budgets; facilities operations and engineering concepts.
Skill in the use of computer software, especially Microsoft Office Suite.
Ability to manage several projects simultaneously and to meet deadlines; thorough knowledge in data analysis and collection principles; knowledge of leadership techniques, principles, and procedures to assign work, schedule, supervise, train, and evaluate the work or assigned staff.
Ability to express ideas concisely, orally, and in writing; establish and maintain effective working relationships with staff, other County officials, and the public.
Click here for full job description. Accepting applications until position is filled. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Dec 28, 2023
Full time
Assistant Director General Services
$90,985 / year or higher DOQ + Full-Time County Benefits .
James City County’s General Services Department seeks an individual to perform high level professional work requiring management, supervisor, and analytical skills as well as knowledge of General Services’
programs and operations. Assists General Services Director in the management and administration of the General Services Department.
Responsibilities:
Provides effective supervision of assigned staff including selection, performance management, employee relations, training, prioritizing, and assigning work, and related activities.
Conducts and supervises a wide variety of CIP and special projects including policy analysis and development, facility utilization, and customer service enhancement.
Assists in planning, organizing, and managing the General Services Department operations and maintenance including Fleet and Equipment, Facilities, Grounds and Custodial Services.
Assists in the development of the budget for; reviews and recommends requests for changes in base budget; coordinates budget control and monitoring processes; assists division directors in managing budgets; develops and maintains service contracts.
Represents and analyzes data and information related to the programs and activities of the divisions managed; assists in the development and monitoring of the implementation of short-term and long-range goals and objectives; coordinates productivity improvement, performance measurement, and innovation programs.
Represents the General Services Director on various occasions and serves on a variety of internal and external committees, acts in the absence of the General Services Director.
Requirements:
Any combination of education and experience equivalent to a Bachelor’s degree in public or business administration; extensive management in local government or related field including considerable supervisory experience.
Must possess or be able to obtain within 30 days of hire, a valid Virginia driver’s license and have an acceptable driving record based on James City County’s criteria.
Knowledge of management and supervisory practices; developing and monitoring budgets; facilities operations and engineering concepts.
Skill in the use of computer software, especially Microsoft Office Suite.
Ability to manage several projects simultaneously and to meet deadlines; thorough knowledge in data analysis and collection principles; knowledge of leadership techniques, principles, and procedures to assign work, schedule, supervise, train, and evaluate the work or assigned staff.
Ability to express ideas concisely, orally, and in writing; establish and maintain effective working relationships with staff, other County officials, and the public.
Click here for full job description. Accepting applications until position is filled. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
$79,131 / year or higher DOQ + Full-Time County Benefits . James City County’s Office of Economic Development seeks an individual to perform business attraction, development, and retention work; assists in coordinating prospect attraction and support efforts with that of other County departments, the Economic Development Authority, commercial real estate brokers, regional organizations and State agencies; and, assists in coordinating Capital Improvement Projects, grant programs and other special projects and events; represents department as a liaison to various committees and external organizations.
Responsibilities:
Assists in development and execution of goals, strategies, and actions associated with the County’s Comprehensive Plan and Strategic Plan; participates in the development of the Department’s annual operating budget.
Assists in development of strategies to identify target businesses, monitors competition, and establishes marketing tools specific to the needs of target businesses and evaluating and developing incentive programs tied to specific target industry segments and focusing on redevelopment.
Serves as primary administrator for incentive programs; works with other County departments, the Commissioner of The Revenue Office, and outside agencies.
Maximizes the use of the County’s natural assets by exploring rural economic development opportunities; Organizes Manufacturing Day program in partnership with WJCC Schools; seeks similar opportunities to assist and highlight other target industry segments.
Presents information and makes recommendations to the Director of Economic Development and appropriate groups, as necessary; responds to requests for information and assistance related to business prospects and serves as a liaison with appropriate County departments and outside agencies.
Provides assistance to the Economic Development Authority (EDA) and its committees and serves in the absence of the Director of Economic Development as staff support to the EDA and other economic development organizations and agencies.
Requirements:
Any combination of education and experience equivalent to a Bachelor’s degree in business, public administration, communication, public relations, or related field and, considerable experience in economic development or marketing.
Knowledge of the principles, practices, and techniques of comprehensive plans, economic development, business management, and real estate; knowledge of the operations and practices of local government.
Knowledge of principles and processes for providing customer service including setting and meeting quality standards for services and evaluation of customer satisfaction.
Skill in public speaking; effective presentations; use of computer software, especially Microsoft Office Suite.
Ability to interpret and explain state and local rules and regulations; communicate effectively orally and in writing, make independent judgments and take initiative; work independently based upon broadly stated goals and objectives; work with a variety of different groups, build consensus among diverse audiences, and resolve potential conflicts diplomatically; meet tight deadlines and to handle confidential information with discretion; establish and maintain effective working relationships.
Click here for full job description. Accepting applications until 11:59PM EST on 12/15/2023. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered.
Dec 08, 2023
Full time
$79,131 / year or higher DOQ + Full-Time County Benefits . James City County’s Office of Economic Development seeks an individual to perform business attraction, development, and retention work; assists in coordinating prospect attraction and support efforts with that of other County departments, the Economic Development Authority, commercial real estate brokers, regional organizations and State agencies; and, assists in coordinating Capital Improvement Projects, grant programs and other special projects and events; represents department as a liaison to various committees and external organizations.
Responsibilities:
Assists in development and execution of goals, strategies, and actions associated with the County’s Comprehensive Plan and Strategic Plan; participates in the development of the Department’s annual operating budget.
Assists in development of strategies to identify target businesses, monitors competition, and establishes marketing tools specific to the needs of target businesses and evaluating and developing incentive programs tied to specific target industry segments and focusing on redevelopment.
Serves as primary administrator for incentive programs; works with other County departments, the Commissioner of The Revenue Office, and outside agencies.
Maximizes the use of the County’s natural assets by exploring rural economic development opportunities; Organizes Manufacturing Day program in partnership with WJCC Schools; seeks similar opportunities to assist and highlight other target industry segments.
Presents information and makes recommendations to the Director of Economic Development and appropriate groups, as necessary; responds to requests for information and assistance related to business prospects and serves as a liaison with appropriate County departments and outside agencies.
Provides assistance to the Economic Development Authority (EDA) and its committees and serves in the absence of the Director of Economic Development as staff support to the EDA and other economic development organizations and agencies.
Requirements:
Any combination of education and experience equivalent to a Bachelor’s degree in business, public administration, communication, public relations, or related field and, considerable experience in economic development or marketing.
Knowledge of the principles, practices, and techniques of comprehensive plans, economic development, business management, and real estate; knowledge of the operations and practices of local government.
Knowledge of principles and processes for providing customer service including setting and meeting quality standards for services and evaluation of customer satisfaction.
Skill in public speaking; effective presentations; use of computer software, especially Microsoft Office Suite.
Ability to interpret and explain state and local rules and regulations; communicate effectively orally and in writing, make independent judgments and take initiative; work independently based upon broadly stated goals and objectives; work with a variety of different groups, build consensus among diverse audiences, and resolve potential conflicts diplomatically; meet tight deadlines and to handle confidential information with discretion; establish and maintain effective working relationships.
Click here for full job description. Accepting applications until 11:59PM EST on 12/15/2023. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered.
$39,968 / year or higher DOQ + Full-Time County Benefits .
James City County’s General Services Department seeks an individual to perform responsible work assisting new and existing customers in existing department programs with billing, late notifications, and payment processes.
There are three levels of Utility Account Representative distinguished by the level of work performed and the qualifications of the employee.
Utility Account Representative I: $39,968 / year or higher DOQ Utility Account Representative II: $42,734 / year or higher DOQ Utility Account Representative III: $48,903 / year or higher DOQ
Responsibilities:
Assists with processing customer billing for services provided by the County’s contractual vendor; interprets and updates information from a variety of databases; calculates refunds due to a variety of situations outlined in the Departments Standard Operating Procedure Manual.
Researches and resolves problems using in-depth knowledge of General Services’ operations; negotiates payment extensions or arrangements with customers; initiates non-payment cart removal.
Responds to service-related phone calls and e-mails from customers; works to resolve a wide variety of difficult customer inquiries or complaints concerning curbside recycling services; explains policies and procedures to customers; appraises service concerns to determine causation and relays information to vendor.
Develops and maintains cooperative and professional relationships with employees, accounting representatives from all departments, and outside agencies.
Utility Account Representative III serves as lead worker in providing operational oversight; schedules and distributes workload among staff; provides training to staff as needed.
Requirements:
Any combination of education and experience equivalent to a high school diploma; college degree or courses in accounting or business management, or related field preferred; and some experience working in utility billing or accounts receivable/payable including experience involving public contact and customer service.
Must possess or be able to obtain within 30 days of hire, valid Virginia driver’s license and acceptable driving record based on James City County criteria.
Knowledge of standard office practices and procedures, equipment, and administration; general office computer software and associated equipment; knowledge of principles and processes for providing customers service including setting and meeting quality standards for services, and evaluation of customer satisfaction.
Skill in the use of computer software programs including Microsoft Office Suite.
Ability to establish and implement effective administrative programs and procedures; plan and organize daily work routine and establish priorities for the completion of work in accordance with sound time-management methodology; use logic and reasoning to understand, analyze, and evaluate situations; exercise good judgment to make appropriate decisions; effectively communicate ideas and proposals verbally and in writing, to include the preparation of detailed logs which include numerical information; perform mathematical calculations.
Click here for full job description. Accepting applications until position is filled. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered.
Dec 08, 2023
Full time
$39,968 / year or higher DOQ + Full-Time County Benefits .
James City County’s General Services Department seeks an individual to perform responsible work assisting new and existing customers in existing department programs with billing, late notifications, and payment processes.
There are three levels of Utility Account Representative distinguished by the level of work performed and the qualifications of the employee.
Utility Account Representative I: $39,968 / year or higher DOQ Utility Account Representative II: $42,734 / year or higher DOQ Utility Account Representative III: $48,903 / year or higher DOQ
Responsibilities:
Assists with processing customer billing for services provided by the County’s contractual vendor; interprets and updates information from a variety of databases; calculates refunds due to a variety of situations outlined in the Departments Standard Operating Procedure Manual.
Researches and resolves problems using in-depth knowledge of General Services’ operations; negotiates payment extensions or arrangements with customers; initiates non-payment cart removal.
Responds to service-related phone calls and e-mails from customers; works to resolve a wide variety of difficult customer inquiries or complaints concerning curbside recycling services; explains policies and procedures to customers; appraises service concerns to determine causation and relays information to vendor.
Develops and maintains cooperative and professional relationships with employees, accounting representatives from all departments, and outside agencies.
Utility Account Representative III serves as lead worker in providing operational oversight; schedules and distributes workload among staff; provides training to staff as needed.
Requirements:
Any combination of education and experience equivalent to a high school diploma; college degree or courses in accounting or business management, or related field preferred; and some experience working in utility billing or accounts receivable/payable including experience involving public contact and customer service.
Must possess or be able to obtain within 30 days of hire, valid Virginia driver’s license and acceptable driving record based on James City County criteria.
Knowledge of standard office practices and procedures, equipment, and administration; general office computer software and associated equipment; knowledge of principles and processes for providing customers service including setting and meeting quality standards for services, and evaluation of customer satisfaction.
Skill in the use of computer software programs including Microsoft Office Suite.
Ability to establish and implement effective administrative programs and procedures; plan and organize daily work routine and establish priorities for the completion of work in accordance with sound time-management methodology; use logic and reasoning to understand, analyze, and evaluate situations; exercise good judgment to make appropriate decisions; effectively communicate ideas and proposals verbally and in writing, to include the preparation of detailed logs which include numerical information; perform mathematical calculations.
Click here for full job description. Accepting applications until position is filled. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered.
The Operations Support Coordinator plays a critical role in helping the Division transition to the Future of Work and strengthen its overall operations by assisting with high-priority technology and operational knowledge management projects. The position will encourage correct and widespread usage of DER’s knowledge base and digital solutions. Projects may include but are not limited to the maintenance, enhancement, and user support of digital tools (i.e. databases for tracking ecological restoration project data; tools that integrate budgeting and internal controls; and software for indexing workflows and policies); building internal knowledge library; and documenting standard operating procedures. The position requires strong communication, organization, and collaboration skills. The position reports to the Operational Specialist, Management Analyst III and has no direct reports.
DUTIES & RESPONSIBILITIES
Support the development and enhancement of operational infrastructure needed to expand the Division’s impact on ecological restoration (30%).
Work collaboratively across programs and teams to assist in the capture and documentation of business needs and support development of process and IT based solutions to achieve operational, programmatic and divisional goals.
Map current and future workflows using solutions such as Lucid Chart.
Collaborate with DER’s Operations Team to support and enhance data management strategies for ecological restoration project data, restoration metrics, fiscal and budget data, and other critical information.
Support the development and maintenance of a division-wide standard operating procedures, including the documentation of best practices, external and internal processes, internal controls, and learning materials for new staff.
Maintain upkeep of department and agency-level policies and protocols to centralize division-wide access to knowledge content.
Lead coordination of IT software procurements to support division-wide business needs.
Serve in a technology coordination role to provide resolution, guidance, and ongoing maintenance of digital tools as well as problem-resolution and end user support (60%).
Lead the project coordination of digital solutions needed to support the growth of the division. Examples of responsibilities include:
Serve in a project coordinator role to support rollout of digital solutions as needed and defined by Operations Specialist
Coordinate use case testing scenarios to assist in risk identification and mitigation.
Conducting end user trainings and hosting office hours
Conducting coaching sessions and creating job aids to expand knowledge resources and platform adoption of all end users.
Maintaining and managing digital filing system architecture.
Assist in building and maintaining the division’s restoration project tracking database in Monday.com. Examples of responsibilities include:
Troubleshooting data storage issues and deploying resolutions
Developing additional datasets such as dashboards, tables, and reports
Creating end user support guides
Support the development, implementation and maintenance of a knowledge management system, process, and technical solution, including need and risk assessment, development and compilation of content, facilitation with stakeholders, and coordination with software solution developers.
Respond to general IT issues reported by DER staff and coordinate resolution.
Support deployment of IT system enhancements and improvements associated with Future of Work, including Modern Workplace, SharePoint, Microsoft Teams, and work management systems such as Monday.com and Lucid Chart.
Stay informed and knowledgeable about data standards and make recommendations for enhancements or changes in digital solutions to capture best practices, meet division needs, and increase end user adoption.
Administer general office support and coordination (10%).
Coordinate common business processes such as onboarding and off-boarding of staff and maintaining trackable inventory of all IT asset bundles, products, equipment and licenses deployed to staff.
Manage DER’s internal meeting and conference needs including audio/visual support, space reservations, and disseminating meeting minutes.
Oversee intake and logging of Public Records Requests; assign response delegations as appropriate.
Be the primary liaison to answer DER’s main phoneline, oversee sending and receiving mail, and manage in-office badge access for staff.
Coordinate with Departmental and Facility staff on issues, logistical tasks, changes or challenges changes Division’s shared workspace.
As needed, open Facility tickets and work with related staff to resolve the issue.
This is a hybrid position based out of our Boston office. First consideration will be given to those that apply by 12/18/2023.
Dec 06, 2023
Full time
The Operations Support Coordinator plays a critical role in helping the Division transition to the Future of Work and strengthen its overall operations by assisting with high-priority technology and operational knowledge management projects. The position will encourage correct and widespread usage of DER’s knowledge base and digital solutions. Projects may include but are not limited to the maintenance, enhancement, and user support of digital tools (i.e. databases for tracking ecological restoration project data; tools that integrate budgeting and internal controls; and software for indexing workflows and policies); building internal knowledge library; and documenting standard operating procedures. The position requires strong communication, organization, and collaboration skills. The position reports to the Operational Specialist, Management Analyst III and has no direct reports.
DUTIES & RESPONSIBILITIES
Support the development and enhancement of operational infrastructure needed to expand the Division’s impact on ecological restoration (30%).
Work collaboratively across programs and teams to assist in the capture and documentation of business needs and support development of process and IT based solutions to achieve operational, programmatic and divisional goals.
Map current and future workflows using solutions such as Lucid Chart.
Collaborate with DER’s Operations Team to support and enhance data management strategies for ecological restoration project data, restoration metrics, fiscal and budget data, and other critical information.
Support the development and maintenance of a division-wide standard operating procedures, including the documentation of best practices, external and internal processes, internal controls, and learning materials for new staff.
Maintain upkeep of department and agency-level policies and protocols to centralize division-wide access to knowledge content.
Lead coordination of IT software procurements to support division-wide business needs.
Serve in a technology coordination role to provide resolution, guidance, and ongoing maintenance of digital tools as well as problem-resolution and end user support (60%).
Lead the project coordination of digital solutions needed to support the growth of the division. Examples of responsibilities include:
Serve in a project coordinator role to support rollout of digital solutions as needed and defined by Operations Specialist
Coordinate use case testing scenarios to assist in risk identification and mitigation.
Conducting end user trainings and hosting office hours
Conducting coaching sessions and creating job aids to expand knowledge resources and platform adoption of all end users.
Maintaining and managing digital filing system architecture.
Assist in building and maintaining the division’s restoration project tracking database in Monday.com. Examples of responsibilities include:
Troubleshooting data storage issues and deploying resolutions
Developing additional datasets such as dashboards, tables, and reports
Creating end user support guides
Support the development, implementation and maintenance of a knowledge management system, process, and technical solution, including need and risk assessment, development and compilation of content, facilitation with stakeholders, and coordination with software solution developers.
Respond to general IT issues reported by DER staff and coordinate resolution.
Support deployment of IT system enhancements and improvements associated with Future of Work, including Modern Workplace, SharePoint, Microsoft Teams, and work management systems such as Monday.com and Lucid Chart.
Stay informed and knowledgeable about data standards and make recommendations for enhancements or changes in digital solutions to capture best practices, meet division needs, and increase end user adoption.
Administer general office support and coordination (10%).
Coordinate common business processes such as onboarding and off-boarding of staff and maintaining trackable inventory of all IT asset bundles, products, equipment and licenses deployed to staff.
Manage DER’s internal meeting and conference needs including audio/visual support, space reservations, and disseminating meeting minutes.
Oversee intake and logging of Public Records Requests; assign response delegations as appropriate.
Be the primary liaison to answer DER’s main phoneline, oversee sending and receiving mail, and manage in-office badge access for staff.
Coordinate with Departmental and Facility staff on issues, logistical tasks, changes or challenges changes Division’s shared workspace.
As needed, open Facility tickets and work with related staff to resolve the issue.
This is a hybrid position based out of our Boston office. First consideration will be given to those that apply by 12/18/2023.
$35,006 / year or higher DOQ + Full-Time County Benefits .
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
James City County’s Commissioner of the Revenue performs advanced work administering one or more functions in the Commissioner of the Revenue’s Office such as real estate tax relief; maintaining database accuracy; processing various types of tax returns and related documents; and processing tax refunds.
Responsibilities:
Assists in interpreting, applying, and ensuring compliance with all applicable codes, Ordinances, laws, regulations, standards, policies, and procedures; applies Ordinance changes to department operations; initiates any actions necessary to correct deviations or violations.
Assists taxpayers in the preparation of Virginia Individual Income Tax Returns; processes refund and tax due returns, and estimated tax vouchers for state income tax; assesses tax, penalty, and interest due on state income tax returns; receives payments and transmits to Treasurer’s Office for deposit; prepares reconciliation reports, month-end, and year-end summaries according to state regulations; assists Treasurer’s Office with reconciliation of delinquent accounts.
Maintains accurate computer information for tax assessment and billing purposes; imports and enters data manually; audits information for accuracy; researches and corrects inaccurate data.
Receives and processes applications for various real estate and personal property tax exemption programs; ensures documentation complies with local and state codes; recommends approval/disapproval of application based on review of documentation.
Maintains personal property valuations electronically; performs manual valuations when necessary; processes abatements and exonerations for current/prior year taxes as determined by office policies; assists in the administration of the Commissioner of the Revenue’s programs and services; prepares, maintains, and coordinates files and reports.
Composes correspondence and prepares reports independently or from oral instructions; prepares documents and assists with the technical analysis of data obtained from confidential records and other sources and processes them in accordance with prescribed procedures.
Reviews PPTRA reports to identify vehicles qualifying for personal property tax relief; exonerates vehicles which were not qualified; enters appropriate vehicle codes in computer records to initiate refunds.
Maintains military and boat records and files; prepares documentation for court cases; performs monthly entries of local excise taxes; processes and mail cigarette stamp orders to cigarette wholesalers.
Provides accurate, timely information to citizens and internal customers through both written and oral communications.
Requirements:
Any combination of education and experience equivalent to an Associate’s degree in accounting, taxation, or business; considerable experience in the field of taxation, which shall have included experience with computerized records maintenance systems.
Must possess reliable transportation to work site(s).
Knowledge of principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction; business English; and standard office procedures and equipment.
Knowledge of state and local statutes regarding personal property taxation and state income taxes; federal statutes affecting taxation of personal property; and yearly taxation and assessment cycles in relation to the Commissioner of the Revenue’s Office.
Skill in use of computer software, especially Microsoft Office Suite.
Ability to maintain confidentiality of information; perform accurate basic mathematical calculations, including addition, subtraction, and calculating percentages; make sound decisions based on office policies and procedures; establish and maintain effective working relationships with County staff and public; communicate effectively, both orally and in writing; set priorities, organize work, and complete tasks quickly and accurately.
Click here for full job description. Accepting applications until position is filled. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered. Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Dec 05, 2023
Full time
$35,006 / year or higher DOQ + Full-Time County Benefits .
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
James City County’s Commissioner of the Revenue performs advanced work administering one or more functions in the Commissioner of the Revenue’s Office such as real estate tax relief; maintaining database accuracy; processing various types of tax returns and related documents; and processing tax refunds.
Responsibilities:
Assists in interpreting, applying, and ensuring compliance with all applicable codes, Ordinances, laws, regulations, standards, policies, and procedures; applies Ordinance changes to department operations; initiates any actions necessary to correct deviations or violations.
Assists taxpayers in the preparation of Virginia Individual Income Tax Returns; processes refund and tax due returns, and estimated tax vouchers for state income tax; assesses tax, penalty, and interest due on state income tax returns; receives payments and transmits to Treasurer’s Office for deposit; prepares reconciliation reports, month-end, and year-end summaries according to state regulations; assists Treasurer’s Office with reconciliation of delinquent accounts.
Maintains accurate computer information for tax assessment and billing purposes; imports and enters data manually; audits information for accuracy; researches and corrects inaccurate data.
Receives and processes applications for various real estate and personal property tax exemption programs; ensures documentation complies with local and state codes; recommends approval/disapproval of application based on review of documentation.
Maintains personal property valuations electronically; performs manual valuations when necessary; processes abatements and exonerations for current/prior year taxes as determined by office policies; assists in the administration of the Commissioner of the Revenue’s programs and services; prepares, maintains, and coordinates files and reports.
Composes correspondence and prepares reports independently or from oral instructions; prepares documents and assists with the technical analysis of data obtained from confidential records and other sources and processes them in accordance with prescribed procedures.
Reviews PPTRA reports to identify vehicles qualifying for personal property tax relief; exonerates vehicles which were not qualified; enters appropriate vehicle codes in computer records to initiate refunds.
Maintains military and boat records and files; prepares documentation for court cases; performs monthly entries of local excise taxes; processes and mail cigarette stamp orders to cigarette wholesalers.
Provides accurate, timely information to citizens and internal customers through both written and oral communications.
Requirements:
Any combination of education and experience equivalent to an Associate’s degree in accounting, taxation, or business; considerable experience in the field of taxation, which shall have included experience with computerized records maintenance systems.
Must possess reliable transportation to work site(s).
Knowledge of principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction; business English; and standard office procedures and equipment.
Knowledge of state and local statutes regarding personal property taxation and state income taxes; federal statutes affecting taxation of personal property; and yearly taxation and assessment cycles in relation to the Commissioner of the Revenue’s Office.
Skill in use of computer software, especially Microsoft Office Suite.
Ability to maintain confidentiality of information; perform accurate basic mathematical calculations, including addition, subtraction, and calculating percentages; make sound decisions based on office policies and procedures; establish and maintain effective working relationships with County staff and public; communicate effectively, both orally and in writing; set priorities, organize work, and complete tasks quickly and accurately.
Click here for full job description. Accepting applications until position is filled. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered. Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Budget Management Specialist
$60,011/year or higher DOQ + Full-Time County Benefits .
James City County’s Police Department seeks an individual to perform advanced professional and supervisory work overseeing the financial and business operations of the department coordinating activities among the division’s functional areas; and assists the Police Department’s leadership team in long-range business and financial planning of the department. Responsibilities:
Provides effective supervision of assigned staff including selection, performance management, employee relations, training, prioritizing, and assigning work, and related activities.
Manages business and financial operations of the Police Department and component divisions; coordinates practices among divisions and functional areas; coordinates departmental financial and budgetary needs with other departments of the County.
Develops budgets for the Department and its divisions, recommends and reviews requests for changes in funding; prepares General Fund and CIP budget requests; and prepares spending and budget analysis.
Assists with pursuing external funding opportunities, prepares, and reviews applications for Federal, state, and private grants. Assists with the Department’s asset forfeiture and donation financial accounts.
Coordinates budget control and monitoring processes; assists division directors in managing budgets.
Administers funds from sources including general and capital funds, user fees, grants, state aid and donations; oversees compliance with internal and external requirements, including reporting and reimbursement procedures.
Conducts and assists with department procurement activities; provides direction for proper preparation of procurement documents; reviews procurement requests for adequacy and completeness; provides procurement guidance and information to applicable staff.
Manages and coordinates performance measurement and reporting for the Department; evaluates financial and performance data; assists in the development and coordination of Department goals and objectives; conducts annual fixed asset inventory audit.
Conducts and supervises a wide variety of special projects in the Department including regulatory compliance, policy analysis and development, as well as financial impact of program and facility development.
Practices continuous learning through individual study, classroom training, seminars, and conferences.
Requirements:
Any combination of education and experience equivalent to a bachelor’s degree in business or public administration, management information systems, or related field; considerable experience in fiscal management and analytical or research work; some of supervisory experience.
Must possess reliable transportation to work site(s).
Knowledge of the concepts and details involved in developing, operating, monitoring, and modifying automated financial systems; microcomputers and skill in their use including spreadsheet, word processing and database management; Generally Accepted Accounting Principles (GAAP); cost/benefit relationship as in a public service environment; and data analysis and collection principles.
Knowledge of law enforcement operations and concepts is preferred.
Skill in use of computer software including Microsoft Office Suite.
Ability to use analytical procedures and methods for identifying budgeting and accounting deficiencies; apply technical and statistical knowledge in developing and interpreting financial models; analyze information and make recommendations; express ideas clearly and concisely, both orally and in writing; establish and maintain effective working relationships with staff, other County officials and the public; plan, organize, coordinate, evaluate, inform and motivate staff in a positive and effective manner.
Click here for full job description. Accepting applications until 11:59PM EST on 12/17/2023. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered/. Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Dec 05, 2023
Full time
Budget Management Specialist
$60,011/year or higher DOQ + Full-Time County Benefits .
James City County’s Police Department seeks an individual to perform advanced professional and supervisory work overseeing the financial and business operations of the department coordinating activities among the division’s functional areas; and assists the Police Department’s leadership team in long-range business and financial planning of the department. Responsibilities:
Provides effective supervision of assigned staff including selection, performance management, employee relations, training, prioritizing, and assigning work, and related activities.
Manages business and financial operations of the Police Department and component divisions; coordinates practices among divisions and functional areas; coordinates departmental financial and budgetary needs with other departments of the County.
Develops budgets for the Department and its divisions, recommends and reviews requests for changes in funding; prepares General Fund and CIP budget requests; and prepares spending and budget analysis.
Assists with pursuing external funding opportunities, prepares, and reviews applications for Federal, state, and private grants. Assists with the Department’s asset forfeiture and donation financial accounts.
Coordinates budget control and monitoring processes; assists division directors in managing budgets.
Administers funds from sources including general and capital funds, user fees, grants, state aid and donations; oversees compliance with internal and external requirements, including reporting and reimbursement procedures.
Conducts and assists with department procurement activities; provides direction for proper preparation of procurement documents; reviews procurement requests for adequacy and completeness; provides procurement guidance and information to applicable staff.
Manages and coordinates performance measurement and reporting for the Department; evaluates financial and performance data; assists in the development and coordination of Department goals and objectives; conducts annual fixed asset inventory audit.
Conducts and supervises a wide variety of special projects in the Department including regulatory compliance, policy analysis and development, as well as financial impact of program and facility development.
Practices continuous learning through individual study, classroom training, seminars, and conferences.
Requirements:
Any combination of education and experience equivalent to a bachelor’s degree in business or public administration, management information systems, or related field; considerable experience in fiscal management and analytical or research work; some of supervisory experience.
Must possess reliable transportation to work site(s).
Knowledge of the concepts and details involved in developing, operating, monitoring, and modifying automated financial systems; microcomputers and skill in their use including spreadsheet, word processing and database management; Generally Accepted Accounting Principles (GAAP); cost/benefit relationship as in a public service environment; and data analysis and collection principles.
Knowledge of law enforcement operations and concepts is preferred.
Skill in use of computer software including Microsoft Office Suite.
Ability to use analytical procedures and methods for identifying budgeting and accounting deficiencies; apply technical and statistical knowledge in developing and interpreting financial models; analyze information and make recommendations; express ideas clearly and concisely, both orally and in writing; establish and maintain effective working relationships with staff, other County officials and the public; plan, organize, coordinate, evaluate, inform and motivate staff in a positive and effective manner.
Click here for full job description. Accepting applications until 11:59PM EST on 12/17/2023. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered/. Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Do you have experience providing compliance-oriented strategy, support, and planning? Are you passionate about coordinating and collaborating across internal teams and external providers and community to increase quality improvement strategies that improve services within the behavioral health system? We look forward to hearing from you!
What you will do!
BEHAVIORAL HEALTH: Forensic Compliance Specialist (2 positions). One position will specifically focus on providing compliance-oriented strategy, support, and planning for Civil Commitment policies, procedures and program priorities. One position will specifically focus on providing compliance-oriented strategy, support, and planning for Psychiatric Security Review Board (PSRB); Guilty Except for Insanity (GEI) and Jail Diversion policies, procedures and program priorities.
BEHAVIORAL HEALTH: Licensing & Certification Compliance Specialist (Management Service). The primary purpose of this position is to provide regulatory oversight for mental health facilities and providers.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Five years experience doing administrative research that included compiling and evaluating facts to recommend management action, or decide compliance or eligibility with program guidelines and regulations. Three of the five years must be above the technical support level. (Note: some positions may require experience in a specific regulatory industry or program)
College-level course work may substitute for experience on the basis of 45-quarter units per year, up to a maximum of three years.
Desired Attributes
Experience in advancing health equity, including effective delivery of culturally responsive and inclusive services, evidence of ongoing development of personal cultural awareness and humility, and knowledge of social determinants of health and their impacts on health outcomes.
Experience supporting the development and implementation of policies and programs at the community, state, and/or national level that promote equity and inclusion and address systemic health disparities, with an emphasis on integrating the voice of consumers with lived experience.
Experience factoring in the perspectives of diverse populations most harmed by social injustice and inequities including communities of color, immigrant groups, the disability and neurodivergent communities, veterans, older adults, individuals identifying as LGBTQIA+ and other communities that have been traditionally marginalized.
Specific knowledge of Oregon Administrative Rules and Oregon Revised Statutes, other applicable regulations, and program requirements.
[For Forensic Compliance Specialist] Knowledge of Oregon’s rules and laws related to guardianship, civil commitment, guilty except for insanity, aid and assist, magistrate holds.
Knowledge of health services delivery systems, particularly the Oregon Health Plan/ Medicaid Administration in Oregon, and experience in working with Community Mental Health Programs, Behavioral Health Service Providers, Coordinated Care Organizations or other managed care entities and their leadership to guide operations and policies.
Experience and knowledge of Oregon's Behavioral Health System and relational landscape of key partners, providers, community based organizations, and advocacy groups.
Ability to demonstrate advanced Microsoft Excel, Word, Outlook, and use of collaboration tools such as Microsoft Teams and SharePoint
Strong communication skills across a variety of forms that demonstrate the ability to facilitate appreciative inquiry, foster trust and transparency, and promote human-centered change management.
Demonstrates skills in the following areas:
Community and Partner Engagement
Compliance for licensing, certification and program specific requirements
Data Synthesis, Analysis and Reporting
Issue Identification and Resolution
Performance / Process / Quality Improvement
Policy Advisement
Project Management
Strong Oral and Written Communication
Expert level Technical Assistance
What's in it for you? The public health division is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace. We are committed to racial equity as a driving factor to improve health outcomes for all communities that experience inequities.
We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs. Try this free virtual benefits counselor by clicking here: https://www.oregon.gov/oha/pebb/pages/alex.aspx
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
Click here to learn more about State of Oregon benefits.
Nov 22, 2023
Full time
Do you have experience providing compliance-oriented strategy, support, and planning? Are you passionate about coordinating and collaborating across internal teams and external providers and community to increase quality improvement strategies that improve services within the behavioral health system? We look forward to hearing from you!
What you will do!
BEHAVIORAL HEALTH: Forensic Compliance Specialist (2 positions). One position will specifically focus on providing compliance-oriented strategy, support, and planning for Civil Commitment policies, procedures and program priorities. One position will specifically focus on providing compliance-oriented strategy, support, and planning for Psychiatric Security Review Board (PSRB); Guilty Except for Insanity (GEI) and Jail Diversion policies, procedures and program priorities.
BEHAVIORAL HEALTH: Licensing & Certification Compliance Specialist (Management Service). The primary purpose of this position is to provide regulatory oversight for mental health facilities and providers.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Five years experience doing administrative research that included compiling and evaluating facts to recommend management action, or decide compliance or eligibility with program guidelines and regulations. Three of the five years must be above the technical support level. (Note: some positions may require experience in a specific regulatory industry or program)
College-level course work may substitute for experience on the basis of 45-quarter units per year, up to a maximum of three years.
Desired Attributes
Experience in advancing health equity, including effective delivery of culturally responsive and inclusive services, evidence of ongoing development of personal cultural awareness and humility, and knowledge of social determinants of health and their impacts on health outcomes.
Experience supporting the development and implementation of policies and programs at the community, state, and/or national level that promote equity and inclusion and address systemic health disparities, with an emphasis on integrating the voice of consumers with lived experience.
Experience factoring in the perspectives of diverse populations most harmed by social injustice and inequities including communities of color, immigrant groups, the disability and neurodivergent communities, veterans, older adults, individuals identifying as LGBTQIA+ and other communities that have been traditionally marginalized.
Specific knowledge of Oregon Administrative Rules and Oregon Revised Statutes, other applicable regulations, and program requirements.
[For Forensic Compliance Specialist] Knowledge of Oregon’s rules and laws related to guardianship, civil commitment, guilty except for insanity, aid and assist, magistrate holds.
Knowledge of health services delivery systems, particularly the Oregon Health Plan/ Medicaid Administration in Oregon, and experience in working with Community Mental Health Programs, Behavioral Health Service Providers, Coordinated Care Organizations or other managed care entities and their leadership to guide operations and policies.
Experience and knowledge of Oregon's Behavioral Health System and relational landscape of key partners, providers, community based organizations, and advocacy groups.
Ability to demonstrate advanced Microsoft Excel, Word, Outlook, and use of collaboration tools such as Microsoft Teams and SharePoint
Strong communication skills across a variety of forms that demonstrate the ability to facilitate appreciative inquiry, foster trust and transparency, and promote human-centered change management.
Demonstrates skills in the following areas:
Community and Partner Engagement
Compliance for licensing, certification and program specific requirements
Data Synthesis, Analysis and Reporting
Issue Identification and Resolution
Performance / Process / Quality Improvement
Policy Advisement
Project Management
Strong Oral and Written Communication
Expert level Technical Assistance
What's in it for you? The public health division is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace. We are committed to racial equity as a driving factor to improve health outcomes for all communities that experience inequities.
We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs. Try this free virtual benefits counselor by clicking here: https://www.oregon.gov/oha/pebb/pages/alex.aspx
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
Click here to learn more about State of Oregon benefits.
This position is remote eligible within the US and only for consideration within the United States where WRI is state registered. Existing work authorization is required at the time of application submission. WRI is unable to sponsor any visa work sponsorship for this position.
About the Program:
The Data Lab is WRI’s core data innovation and delivery unit. We are a team of over 35 engineers, product managers, and data scientists with deep experience setting data strategy, doing quantitative research, and building data tools and products. We work across WRI’s programs, centers and international offices to use advances in data and technology to help our community improve lives, protect nature, and ensure just transitions. Data of all kinds sits at the heart of how WRI achieves impact in the world, and our world-class research is used by governments, policymakers, NGOs and local communities around the world to improve lives, protect nature, and ensure just transitions. Job Highlight:
Reporting to Senior Product Manager In this role, you will support product operations as well as the design and development of new features, collecting input from stakeholders and users to guide our product development team. You will be supported by a team of Product Specialists, Senior Product Manager, Engineering Lead, engineers, subject matter experts, and other programmatic staff. What will you do:
Product Operations Coordination (35% of time required):
· Manage new account onboarding and develop ways to improve user onboarding experience using your knowledge of best practices
· Lead the prioritization, response, diagnosis, and remedy of platform technical support issues, logging and ensuring issues are not repeated
· Ensure seamless communication of technical support issues and ongoing platform updates to key stakeholders and users, to maintain and grow user satisfaction
· Support Product Manager in the development of key product-related metrics
Product Management and Communications (55% of time required):
· Create product tutorial and helper content, maintain platform translations
· Coordinate with stakeholders, users, and product management team to understand user needs, collect feedback and translate into improved interface design, business and technical requirements, and test scripts
· Lead user acceptance testing Serve as product feature lead for identified development priorities
· Maintain product backlog, ensuring it is up to date with changing requirements and reflects prioritized order for development
· Quantify user behavior and platform performance through automated tools (i.e. Google Analytics), monitor trends over time, and propose and implement additional methods for usage tracking
· Find trends to support in product development decision-making processes
· Serve as internal go-to person for product development latest updates and demonstrations
· Learn about vendor management and relationship-building for high quality product delivery
Administrative (10% of time required):
· Respond to incoming inquiries and questions
What will you need:
· Education: Bachelor’s degree in environmental science, geography, computer science or other related field; coursework involving environmental research and computer science required
· Experience: Minimum 3+ years of experience required
· Excellent communication and interpersonal skills, with the ability to understand issues from different perspectives, and the confidence to take principled positions or seek help when needed
· High degree of comfort with web technologies, with the ability to work with both technical and non-technical colleagues and partners
· High degree of comfort with working with data, both tabular and geospatial
· A self-motivated learner with a willingness and ability to take on new challenges as required interest in working for a mission-driven environmental organization
· An eye for detail and commitment to producing polished, fine-tuned final products
· Organized and able to independently keep track of and make progress on multiple projects at a time
· Independent self-starter who recognizes what needs to be done and initiates work, seeking guidance as needed
· Understanding of the product development life cycle and Agile methodology
· Experience with user research and user-centered design
· Interest in working for a mission-driven environmental organization Passion for data and technology
· Desire to work primarily eastern standard time zone hours
· Experience with product/project management tools (JIRA/Confluence, Asana, Github, Google Suite, Microsoft Office, Salesforce)
· Experience working with the private sector
· Strong interest in data analysis and management, as well as information technology use in addressing environmental issues
· Fluency in Spanish, Portuguese or Bahasa (is a plus)
Potential Salary: Salary range is between 83,000 USD to 87,000 USD. Salary is commensurate with experience and other compensable factors.
How to Apply: Please submit a resume and cover letter by November 24, 2023. Applicants must apply through the WRI Careers portal to be considered.
What we offer:
· A competitive salary
· Access to the WRI global network with the opportunity to exchange with and learn from passionate colleagues working at the cutting edge of their fields across Asia, Africa, Europe, Latin America and the US.
· The chance to have an impact and to develop your career within a mission driven organization with access to varied learning and training opportunities.
· A workplace that strives to put diversity and inclusion at the heart of our work.
· The opportunity to join and get involved in different working groups and affinity groups to shape the future of WRI.
· Commitment to hybrid working model with flexible working hours.
· Generous leave days that increase with tenure.
About Us:
Founded in 1982, World Resources Institute (WRI) is an independent, nonprofit global research organization that turns big ideas into action at the nexus of environment, economic opportunity, and human well-being. We are working to address seven critical challenges that the world must overcome this decade to secure a sustainable future for people and the planet: climate change, energy, food, forests, water, sustainable cities, and the ocean. WRI has a global staff of over 1,800 people with work spanning 60 countries. We have offices in Africa, Brazil, China, Europe, India, Indonesia, Mexico, Colombia and the United States, as well as a growing presence in other countries and regions.
The foundation of our work is delivering high-quality research, data, maps, and analysis to solve the world’s greatest environment and international development challenges and improve people’s lives. We work with leaders in government, business, and civil society to drive ambitious action and create change on the ground. Equally important, we bring together partners to develop breakthrough ideas and scale-up solutions for far-reaching, enduring impact.
Our mission and values:
WRI’s mission is to move human society to live in ways that protect Earth’s environment and its capacity to provide for the needs and aspirations of current and future generations.
Our values are shared ideals that bind us together: Integrity, Innovation, Urgency, Independence, Respect.
Our culture:
WRI is committed to advancing gender and social equity for human well-being in our mission and applies this principle to our organizational and programmatic practices. We are committed to providing equal opportunities in employment, we embrace all diversity and encourage women, the LGBTQ+ community, persons with disabilities, Afro-descendants, and Indigenous people to apply. Recognizing our strong commitment to gender equality, WRI has also been awarded EDGE certification.
Our team in Human Resources carefully reviews all applications.
Nov 22, 2023
Full time
This position is remote eligible within the US and only for consideration within the United States where WRI is state registered. Existing work authorization is required at the time of application submission. WRI is unable to sponsor any visa work sponsorship for this position.
About the Program:
The Data Lab is WRI’s core data innovation and delivery unit. We are a team of over 35 engineers, product managers, and data scientists with deep experience setting data strategy, doing quantitative research, and building data tools and products. We work across WRI’s programs, centers and international offices to use advances in data and technology to help our community improve lives, protect nature, and ensure just transitions. Data of all kinds sits at the heart of how WRI achieves impact in the world, and our world-class research is used by governments, policymakers, NGOs and local communities around the world to improve lives, protect nature, and ensure just transitions. Job Highlight:
Reporting to Senior Product Manager In this role, you will support product operations as well as the design and development of new features, collecting input from stakeholders and users to guide our product development team. You will be supported by a team of Product Specialists, Senior Product Manager, Engineering Lead, engineers, subject matter experts, and other programmatic staff. What will you do:
Product Operations Coordination (35% of time required):
· Manage new account onboarding and develop ways to improve user onboarding experience using your knowledge of best practices
· Lead the prioritization, response, diagnosis, and remedy of platform technical support issues, logging and ensuring issues are not repeated
· Ensure seamless communication of technical support issues and ongoing platform updates to key stakeholders and users, to maintain and grow user satisfaction
· Support Product Manager in the development of key product-related metrics
Product Management and Communications (55% of time required):
· Create product tutorial and helper content, maintain platform translations
· Coordinate with stakeholders, users, and product management team to understand user needs, collect feedback and translate into improved interface design, business and technical requirements, and test scripts
· Lead user acceptance testing Serve as product feature lead for identified development priorities
· Maintain product backlog, ensuring it is up to date with changing requirements and reflects prioritized order for development
· Quantify user behavior and platform performance through automated tools (i.e. Google Analytics), monitor trends over time, and propose and implement additional methods for usage tracking
· Find trends to support in product development decision-making processes
· Serve as internal go-to person for product development latest updates and demonstrations
· Learn about vendor management and relationship-building for high quality product delivery
Administrative (10% of time required):
· Respond to incoming inquiries and questions
What will you need:
· Education: Bachelor’s degree in environmental science, geography, computer science or other related field; coursework involving environmental research and computer science required
· Experience: Minimum 3+ years of experience required
· Excellent communication and interpersonal skills, with the ability to understand issues from different perspectives, and the confidence to take principled positions or seek help when needed
· High degree of comfort with web technologies, with the ability to work with both technical and non-technical colleagues and partners
· High degree of comfort with working with data, both tabular and geospatial
· A self-motivated learner with a willingness and ability to take on new challenges as required interest in working for a mission-driven environmental organization
· An eye for detail and commitment to producing polished, fine-tuned final products
· Organized and able to independently keep track of and make progress on multiple projects at a time
· Independent self-starter who recognizes what needs to be done and initiates work, seeking guidance as needed
· Understanding of the product development life cycle and Agile methodology
· Experience with user research and user-centered design
· Interest in working for a mission-driven environmental organization Passion for data and technology
· Desire to work primarily eastern standard time zone hours
· Experience with product/project management tools (JIRA/Confluence, Asana, Github, Google Suite, Microsoft Office, Salesforce)
· Experience working with the private sector
· Strong interest in data analysis and management, as well as information technology use in addressing environmental issues
· Fluency in Spanish, Portuguese or Bahasa (is a plus)
Potential Salary: Salary range is between 83,000 USD to 87,000 USD. Salary is commensurate with experience and other compensable factors.
How to Apply: Please submit a resume and cover letter by November 24, 2023. Applicants must apply through the WRI Careers portal to be considered.
What we offer:
· A competitive salary
· Access to the WRI global network with the opportunity to exchange with and learn from passionate colleagues working at the cutting edge of their fields across Asia, Africa, Europe, Latin America and the US.
· The chance to have an impact and to develop your career within a mission driven organization with access to varied learning and training opportunities.
· A workplace that strives to put diversity and inclusion at the heart of our work.
· The opportunity to join and get involved in different working groups and affinity groups to shape the future of WRI.
· Commitment to hybrid working model with flexible working hours.
· Generous leave days that increase with tenure.
About Us:
Founded in 1982, World Resources Institute (WRI) is an independent, nonprofit global research organization that turns big ideas into action at the nexus of environment, economic opportunity, and human well-being. We are working to address seven critical challenges that the world must overcome this decade to secure a sustainable future for people and the planet: climate change, energy, food, forests, water, sustainable cities, and the ocean. WRI has a global staff of over 1,800 people with work spanning 60 countries. We have offices in Africa, Brazil, China, Europe, India, Indonesia, Mexico, Colombia and the United States, as well as a growing presence in other countries and regions.
The foundation of our work is delivering high-quality research, data, maps, and analysis to solve the world’s greatest environment and international development challenges and improve people’s lives. We work with leaders in government, business, and civil society to drive ambitious action and create change on the ground. Equally important, we bring together partners to develop breakthrough ideas and scale-up solutions for far-reaching, enduring impact.
Our mission and values:
WRI’s mission is to move human society to live in ways that protect Earth’s environment and its capacity to provide for the needs and aspirations of current and future generations.
Our values are shared ideals that bind us together: Integrity, Innovation, Urgency, Independence, Respect.
Our culture:
WRI is committed to advancing gender and social equity for human well-being in our mission and applies this principle to our organizational and programmatic practices. We are committed to providing equal opportunities in employment, we embrace all diversity and encourage women, the LGBTQ+ community, persons with disabilities, Afro-descendants, and Indigenous people to apply. Recognizing our strong commitment to gender equality, WRI has also been awarded EDGE certification.
Our team in Human Resources carefully reviews all applications.