Senior Content Management Specialist

Purpose

Acquire, receive, and process library resources in a variety of languages and formats. Liaise with subject specialists regarding identification and selection of materials. Work with Libraries, University, and vendor staff to ensure accurate placement, payment, and receipt of orders.

Responsibilities

• Performs advanced work acquiring and monitoring the lifecycle of, establishing access to, and troubleshooting streaming media and electronic resources (e.g., investigating non-supply and initiating claims, investigating if a license is necessary, ordering from multiple vendor platforms, and testing access) to ensure accurate and timely order fulfilment, referring as necessary to appropriate supervisors. Manages reconciliation of electronic resource packages. Contributes to the maintenance of an accurate and up-to-date acquisitions and/or continuing resources information in the Libraries’ ILS, Alma and other subscription management platforms. Undertakes project-based work as required to accommodate wider policy and procedural changes.

• Maintain awareness of emerging technologies, standards, and technical issues relating to the procurement and maintenance of electronic resources.

Required Qualifications

• High school diploma or GED.

• Four years of experience in a library.

• Experience processing purchase transactions.

• Enthusiasm for delivering high quality service.

• Demonstrated initiative, flexibility, and ability to work and problem solve creatively and effectively both independently and as a team member.

• Excellent communication and interpersonal skills including the ability to explain complex concepts to a wide range of users in individual and group settings.

• Understanding and appreciation of diversity and inclusion in a higher education context; ability to contribute to an inclusive and welcoming environment with a diverse workforce.

• Strong commitment to diversity, inclusion, equity, and accessibility.

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

• Bachelor’s degree.

• Experience working directly with product or service providers in establishing business relationships and addressing issues related to the purchase, receipt, or access of electronic resources.

• Demonstrated knowledge of e-resource industry standards, best practices, and protocols.

• Demonstrated knowledge of purchasing best practices in an academic environment.

• Ability to contribute to a thoughtful, expressive environment, with a group of team leaders working together to create a constructive, open-minded, and innovative learning community

• Experience working with an integrated library system/library service platform.

• Knowledge of Library of Congress classification scheme.

Research indicates that applicants with marginalized identities are hesitant to apply for positions if they do not meet all of the qualifications. We want to emphasize that the preferred qualifications are not required and that we are committed to helping our future colleague develop these preferred skills.  

Salary Range

$44,000 + depending on qualifications

https://utaustin.wd1.myworkdayjobs.com/UTstaff/job/UT-MAIN-CAMPUS/Senior-Content-Management-Specialist_R_00025282