Deputy Program Manager
- Greater DC Diaper Bank
- 8860 Monard Drive, Silver Spring, MD 20910
- Feb 16, 2023
Job Description
Greater DC Diaper Bank (GDCDB) is hiring! We continue to impact the Washington, DC region by working towards ending diaper need, and we’d love for you to be a part of this journey.
We have an immediate need for a full-time, exempt Diaper Program Manager (DPM). This position will manage our Diaper Distribution program. The salary range for the DPM position is $60,000 - $68,000, commensurate with experience. This position will work five days a week, with four days (Monday - Thursday) being onsite at 8860 Monard Drive, Silver Spring, MD 20910.
What we’re looking for
Reporting to our Director of Operations, the DPM will be the main point of contact for the Diaper Distribution program, which provides 10M+ diapers each year to over 40,000 babies. The DPM has a strong grounding in the regional nonprofit landscape and has effectively stewards relationships with our large network of community and government partners, as well as helps to anticipate partner needs. This role works closely with the Partnerships & Impact and the Operations teams to communicate with partners about the program, manage the flow of orders and inventory, and help collect data. This DPM will help lead existing programs as well as help develop new programs as the organization grows.
What you’ll be doing
The DPM’s primary responsibilities and duties include the following essential functions:
- Serve as the main point of contact for partners receiving diapers, including as a key team member on Distribution Days and Orientation sessions for partners.
- Collaborate with and supports the organization by working closely across all GDCDB teams, including the Nursery Project and the Baby Pantry core programs.
- Conduct site visits to GDCDB distribution partners.
- Provide technical assistance to distribution partners around ordering, data and tracking, and programmatic resources.
- Work closely with the Warehouse Manager to collaborate on inventory tracking and projections, leading this effort for the Diaper Distribution program to ensure appropriate inventory is on hand.
- Work closely with the Nursey Project and baby Pantry Program Manager to manage inventory, determine focus, and communicate with partners.
- Monitor outcomes of data collection and reporting.
- Facilitate the development of resources for partners.
- Help analyze service areas and direct the growth of the Diaper Distribution program.
- Assist with annual budget planning for the Diaper Distribution program.
What you’ll bring along
Education: Bachelor’s degree from an accredited university. Master’s degree in social work, nonprofit management, or a related field is preferred.
Experience: Minimum of two years in the nonprofit space.
Other Qualifications:
- Experience using databases and business intelligence tools such as Access, Excel, and Word. Salesforce experience is a plus
- Excellent oral and written communication skills
- Prior customer service experience with demonstrated success working with the public
- Self-motivated, detail-oriented, and highly organized
- Flexible team player
- Ability to work independently and apply critical thinking
- Interested in pursuing a career that addresses domestic poverty and/or economic inequality
Physical Demands: Occasionally in a stationary position, often standing, sitting, and being in front of a computer screen for prolonged periods. Constantly communicating with others to exchange information. Ability to work efficiently in a moderate-to-loud office environment, given the proximity of warehouse operations.
What we’re offering
Our culture embraces diversity, equity, inclusion, and belonging (DEIB) we encourage everyone at GDCDB to bring their authentic selves to work every day. Along with competitive pay, flexible work hours, and a hybrid work environment, we also offer the following benefits to our full-time employees:
- Up to $8500 nontaxable, annual allowance under our Qualified Small Employer Health Reimbursement Arrangement (QSEHRA) plan
- Generous Paid Time Off (PTO) plan, plus additional paid leave time of two weeks: one week in August and one week in December
- Paid federal holidays and two personal days
- 401(k) retirement plan with 6% company profit share (fully vested on Day 1)
- Company-provided laptop, with technical support as needed
- $900 annual technology reimbursement
- $600 annual wellness benefit
- Professional development allowance, up to $2,000 annually
Get to know us
Our mission supports empowering vulnerable families and individuals in need across the DC metropolitan area by providing an adequate and reliable source for basic baby needs and personal hygiene products. Having distributed over 35 million diapers since our inception in 2010, we are on track to distribute 11 million diapers in 2023. With the help of our Diaper Distribution Network partners and our amazing community, we provide families with the essentials to thrive. These partners use our products as gateway resources to more deeply and consistently engage clients with the other support services they offer, easing the burden of poverty in critical ways. Together, we have made a difference.
Equal Opportunity Employment in an Inclusive Environment
GDCDB is an equal opportunity employer (EOE) and endeavors to comply with all federal, state, and local laws in making all employment decisions. We utilize our best efforts to select highly qualified candidates and carry out personnel matters without regard to race, color, national origin, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation or identity, disability, age (40 and older), citizenship status, genetic information, veteran status, familial status, or any other legally protected characteristic.
We also recognize that our success and growth potential depends heavily on our ability to embrace, value, and appreciate the diversity of our employees. We are committed to the principles of diversity, equity, inclusion, and belonging (DEIB) as pillars of our workplace culture. We strive to promote an equitable and inclusive environment that fosters belonging and a sense of value within our employees. We empower our employees to bring their authentic selves to work so they have rewarding experiences every day that they’re at GDCDB.
URL
https://www.dcdiaperbank.org
Salary
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Greater DC Diaper Bank (GDCDB) is hiring! As we continue to impact the Washington, DC region by working towards ending diaper need, we’d love for you to be a part of this journey.
We have an immediate need for a Director of Development. This full-time, exempt position will possess a high level of expertise and strategic thinking to drive our revenue growth toward meeting our core programs' immediate and increasing needs.
Get to know us
Our mission supports empowering vulnerable families and individuals in need across the DC metropolitan area by providing an adequate and reliable source for basic baby needs and personal hygiene products. Having distributed over 30 million diapers since our inception in 2010, we are on track to distribute 10 million diapers in 2022—a 500% increase over 2019. With the help of our Diaper Distribution Network partners and our amazing community, we provide families with the essentials to thrive. These partners use our products as gateway resources to more deeply and consistently engage clients with the other support services they offer, easing the burden of poverty in critical ways. Together, we have made a difference.
What we’re looking for
Reporting to our Executive Director, the Director of Development will be the lead strategist for managing a comprehensive development strategy and building long-term growth opportunities for GDCDB. This role serves as our primary liaison with individual and institutional donors, having oversight of a roughly $3 million philanthropic revenue portfolio. To be successful, the Director of Development will also serve as project manager over all tactical elements necessary to qualify, cultivate, solicit, and steward gifts from current and potentials donors—leveraging hands-on experience to carry out the lifecycle processes (i.e., conduct research, complete grant applications, develop proposals, prepare reporting deliverables, monitor revenue tracking, etc. Additionally, the position will lead the analysis and fine-tuning of optimal development communications at every opportunity.
What you’ll be doing
We are looking for a dynamic and experienced fundraising portfolio management professional to carry out the following duties and responsibilities:
Leadership and Development Strategy:
- Collaborate with and support the organization's leadership and participate in our leadership team.
- Serve as the staff leader and liaison to the GDCDB Development Committee.
- Manage and execute the organization's annual development and stewardship plans to achieve annual revenue goals and generate funding to support our programmatic operations.
- Supervise two positions: the Communications and Development Manager and the Contract Grant Writer.
- Manage the consultant team that executes our robust grant portfolio.
- Provide strategic and tactical oversight in the execution and iteration of our annual development plan.
- Participate in person at on-site staff meetings.
- Collaborate with the Communications Team to develop a digital fundraising campaign strategy.
- Update existing development and stewardship plans with new ideas, industry best practices, and data-driven analysis.
- Ensure a robust gift pipeline by actively managing current and prospective donors, foundations, and other funders.
Individual Donor Stewardship and Management:
- Partner with our Executive Director to identify, cultivate, and solicit individual donors for major gifts.
- Manage and develop existing initiatives, appeals, and campaigns focused on targeting new donors and stewarding existing donors.
- Coordinate and oversee moves and task management for individual giving.
- Cultivate relationships with the Board of Directors and support them in identifying and tailoring their best development contributions to GDCDB.
- Oversee the donor stewardship process (i.e., acknowledgment letters) and other donor stewardship campaigns to connect donors to our mission and foster a sense of community.
- Facilitate the creative and mission-centric fundraising messaging that articulates the special role and impact of our work.
Foundation and Corporation Relations:
- Serve as the primary point of contact and manage the external grant writing team.
- Manage relationships with existing foundations/corporations.
- Research and develop relationships with potential foundation/corporate funders.
- Serve as the facilitator in managing all groups and companies that are sponsoring and entering into a cause marketing relationship with us.
Fundraising Operations and Gift Entry:
- Design and update a regular process-to-goal report and development dashboard for our Executive Director and Development Committee.
- Execute high-quality gift entry and revenue tracking to ensure accurate and thorough documentation of all development activities.
- Ensure the integrity and accuracy of all records and reports in Salesforce.
What you’ll bring along
Education: Bachelor's degree from an accredited university.
Experience: Minimum of six to eight years of nonprofit development experience. Demonstrable experience as a fundraising generalist, with hands-on practice at institutional giving/grant writing, major gifts, annual giving, corporate partnership building, special events, and online giving campaigns. Experience managing and improving development operations, ranging from CRM management to budget monitoring to gift processing. Proficient working knowledge of Salesforce.
Minimum of three years of managerial experience in supervisory staff. Experience working with volunteers of all levels and liaising with contractors and consultants.
Physical Demands: Occasionally in a stationary position, often standing, sitting, and being in front of a computer screen for prolonged periods. Constantly communicating with others to exchange information. Ability to work efficiently in a moderate-to-loud office environment, given the proximity of warehouse operations.
Other Qualifications: Capable of promoting the growing needs of families parenting in poverty and the innovative ways our partner organizations address those unique needs. Strong self-motivation, strategic thinking, and the ability to work independently. Exceptional project management skills, with the capacity to work backward from deadlines and effectively manage unexpected distractions, deviations, and nuances. Keen attention to detail. Fosters a love of adhering to organizational systems and thriving on producing a high-quality work product. High level of integrity and confidentiality. Ability to manage sensitive information about donors, partners, and beneficiaries. Interpersonal communicator who reaches out and follows up with professional persistence. Creative thinking and a willingness to test out new ideas.