Technical Support Coordinator 091124-001C

  • Eastern Florida State College
  • Melbourne, FL
  • Sep 16, 2024
Full time Technical Support

Job Description

Eastern Florida State College is currently seeking applications for the full-time position of Technical Support Coordinator on the Melbourne Campus in Melbourne, Florida.

Work closely with the Technical Support Manager to provide support to the assigned campus and assist with district wide activities. This position will also work closely with all IT staff.

The following minimum qualifications for this position must be met before any applicant will be considered:

  • Associate degree from a regionally accredited institution and 2 years’ experience.
  • OR High School diploma or GED and industry certifications with 4 years’ experience in similar technical support position.
  • Required knowledge of the capabilities of computer hardware, software, and operating systems; and the hardware, software, and peripheral equipment troubleshooting techniques.
  • Skill in maintaining work related information and materials as well as establishing and maintaining productive working relationships.
  • Effectively using interpersonal and communications skills in providing leadership while prioritizing multiple tasks, projects, and demands.
  • Valid Florida Motor Vehicle Operator’s license required. For individuals unable to obtain a driver’s license, a valid Florida ID is required.  Employees and/or volunteers unable to obtain a Florida driver’s license, will not be allowed to drive any college vehicle, golf cart or any other motorized vehicle on college property. 
  • This position will require successful fingerprinting and substance screening. The candidate chosen will be required to pay the associated fees (currently $37.25/$62.16).  The fingerprinting and substance screening fees ($37.25/$62.16) are non-refundable.
  • Understanding of and commitment to Equal Access/Equal Opportunity.
  • Official transcripts of all collegiate work will be required to be considered beyond the application phase.*

*High School Diploma or GED or transcripts or official transcripts of all collegiate work (as appropriate for the position) must be sent directly from the attended institution to the Human Resources Office prior to the first day of employment.  All foreign degrees must have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company affiliated with the National Association of Credential Evaluation Services, Inc.

Minimum physical qualifications:

  • Ability to communicate both orally and in writing.
  • Ability to occasionally lift, push, pull and/or move up to 40 pounds.
  • Ability to access input and retrieve information and/or data from a computer.
  • Works inside in an office environment.
  • Works in or with moving vehicles and/or equipment. Works in noisy conditions.

The annual salary is $51,615Successful internal candidates for external job postings should be aware that their current salary does not transfer to the new position.  Salary will be as advertised in the job announcement.  Full-time employees of Eastern Florida State College receive fringe benefits including health insurance and a retirement plan.

Applications will be accepted from September 12, 2024 through September 26, 2024 however, the College reserves the right to extend or conclude searches without notice.  Applications must be submitted prior to 5:00 p.m. on the closing day.  This is a covered position under Chapter 295 Florida Statutes, which provides for Veterans Preference in employment for eligible veterans’ and eligible spouses of veterans.

HOW TO APPLY

All applicants must apply on-line at the Eastern Florida State College Website in order to be considered for employment.  If an applicant needs assistance in completing the on-line application, he/she should contact Human Resources.  With at least 24 hours advance notice, EFSC can provide readers, Braille, audio cassettes, computer readers, sign language interpreters, and Scribes.

NOTE TO APPLICANT

Applications will not be considered after the deadline date unless justified and approved for exception by the Associate Vice President, Human Resources. All successful applicants must complete New Employee Orientation prior to beginning work. 

CONTACT HUMAN RESOURCES

Eastern Florida State College, Human Resources, 1519 Clearlake Road, Cocoa, FL 32922

Telephone: (321) 433-7070  FAX: (321) 433-7065  Florida Relay: 1-800-955-8770

Email: resources@easternflorida.edu 

Website: https://www.easternflorida.edu/hr/job-opportunities/

Eastern Florida State College is dedicated to providing a nondiscriminatory environment which promotes equal access, equal educational opportunity and equal employment opportunity to all persons regardless of age, race, national origin, color, ethnicity, genetic information, religion, sex, gender, sexual orientation, pregnancy, disability, marital status, veterans status, ancestry, or political affiliation in its programs, activities, or employment.

About the college

Eastern Florida State College, located in the heart of Florida’s Space Coast, is a co-educational, publicly supported post-secondary institution that adopted its current name on July 1, 2013 with the addition of four-year Bachelor's Degrees.

An accredited institution, EFSC is recognized as one of America's leading state colleges for quality instruction, organization and innovative, leading-edge programs.

Occupations

Technical Customer Service, Equipment Install-Maintain-Repair, Desktop Service and Support

URL