6 jobs found in Louisiana

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: At the Red Cross, there is no such thing as a small disaster. In every single case it is the Red Cross’ mission to help people, affected by disaster, meet their emergency needs that include shelter, food, clothing, and health and mental health services. As a paid staff member, you will support our loyal Red Cross disaster volunteers who serve selflessly to provide a bridge of assistance until individuals and families can resume a normal life. The Red Cross of Louisiana has a fantastic opportunity available for a Disaster Program Specialist in Lake Charles.  This is full time position which will include planned and non planned events in the evening and on weekends. This position will include 24/7 on-call responsibilities. Position will require regional travel. A valid drivers license and clear driving record is required to operate a Red Cross vehicle . This Disaster Program Specialist (DPS) is part of a team that organizes and facilitates all disaster operations and services in Lake Charles and the surrounding parishes. As part of the disaster team covering a busy region, this DPS leads and manages a volunteer teams responsible for the implementation of disaster preparedness, response and recovery programs within their territory .  The DPS ensures proper development of disaster leadership volunteers in each of the disaster cycle support areas in order to meet the needs of the territory, and will take part in volunteer recruitment as well. The DPS is also responsible for local preparation, response  and recovery management, as well as management of government partnerships.    *All full time disaster employees must be willing and able to be deployed, as needed.*   Upon employment, must be able to learn and become proficient in: ARC programs and procedures, Volunteer Management, Financial Management, Cultural Competency, Emergency Management Practices, Community, Government, Partnerships, Supply chain and warehousing, technical disaster expertise. Responsibilities   1. Program Service Development & Support:  Facilitates in and supports the development and implementation of strategies, initiatives, tools, plans, processes and procedures within a functional area, or oversees the full disaster cycle, through the development of volunteer leadership. Analyzes opportunities for improved program service and recommends to DPM for   implementation.   Functional areas may include:  Mass Care, Client Casework, Health & Mental Health Services, Logistics, Information Management & Situational Awareness, Partnerships & Emergency Management, Workforce Development, Preparedness, General Volunteer Support & Engagement, or Home Fire   Campaign.  If providing full-cycle management, the DPS will manage the implementation of the disaster services program in an assigned geographic territory that is a sub-territory of the supervising DPM’s jurisdiction.  The DPS will accomplish this through the support, development and operational guidance of a team of trained volunteer leaders, volunteers, and partners that will stand ready to deliver the services of disaster preparedness, response, and recovery programs in the assigned sub-territory.   Implements assigned programs or services to meet the programmatic goals of DCS within the region. This position operates as part of a regional Disaster Cycle Services team and may be called to support local preparation, response and recovery activities as well as maintaining government partnerships with assigned territory.  Additionally, the DPS assists with a broader division and national network of disaster responders and will be asked to help with deployments and relief operation activity outside their immediate region.  This may include physical deployment to impacted communities. 2. Volunteer Program Management, Engagement and Support:  Engages and develops a primarily volunteer team responsible for the implementation of disaster preparedness, response, and recovery programs in the local area. Ensures the development of Disaster Leadership Volunteers in each of the assigned program support functional areas of the disaster cycle in order to meet the needs of the assigned geography. 3. Local Planning, Training Development, Community Outreach: Develops and participates in local  planning and exercises.  Develops and conducts training, including exercises called by local partners Volunteer Organizations Active in Disaster, Emergency Management Agencies and Local Emergency Planning Committees (VOADs, EMAs and LEPCs).  May evaluate and report effectiveness of program or service.  Prepares  recommendations for continuous improvement.   Serves as the Red Cross thought leader as needed with local level with government and other agencies and organizations involved in disaster.  Key representative of Red Cross in the community, interfacing with local officials and developing plans with community leaders.  Ensures activities are in compliance with regional and national procedures and policies. The above statements are intended to describe the general nature and level of work being performed.  They are not intended to be an exhaustive list of all responsibilities and duties required. Qualifications Education:  Bachelor’s degree or equivalent combination of education and experience. Experience:     Minimum of 3-5 years’ experience with social services or service/program delivery. Ability to coordinate staff and volunteer activities. Ability to interpret program trends, results, and related data to formulate recommendations. Ability to manage multiple priorities with strong skills in planning and problem solving. Management Experience:  Minimum of 6 months to one year supervisory experience preferred. Skills and Abilities: Excellent interpersonal, verbal and written communication skills. Develops project plans & budgets. Demonstrates in-depth knowledge of program or service. Demonstrated ability in creating presentations and developing training modules. Develops strategies to achieve organizational goals. Demonstrated analytical and decision- making skills to develop creative processes for continuous program or service improvements. Demonstrated analytical and decision-making skills to develop creative processes for continuous program or service improvements. Proven track record of collaboration, facilitation, problem solving, marketing, leadership, and partnership management.  Additionally, this position requires ability for planning, public speaking, project management and process improvement. Individual must be customer oriented, organized, and able to operate with an orientation toward solutions with an external focus, and team orientation. Other:  Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal, state, and local employment laws.  Must be able to perform all assigned responsibilities under “grey sky” requirements. This position is also responsible for ensuring that all American Red Cross finance policies and procedures are followed as related to the scope of work activity.  All full time disaster employees must be willing and able to be deployed, as needed.  Travel:  Will involve regional travel Other Requirements:  Upon employment, must be able to learn and become proficient in: ARC programs and procedures Volunteer Management Financial Management Cultural Competency Emergency Management Practices Community Government Partnerships Supply chain and warehousing Disaster technical expertise Essential Functions/Physical Requirements Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential.  May include sitting for long periods of time, driving a vehicle and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to   emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster.   *LI-Post Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: At the Red Cross, there is no such thing as a small disaster. In every single case it is the Red Cross’ mission to help people affected by disaster meet their emergency needs that include shelter, food, clothing, and health and mental health services. As a paid staff member, you will support our loyal Red Cross disaster volunteers who serve selflessly to provide a bridge of assistance until individuals and families can resume a normal life. The American Red Cross of Louisiana is seeking a Mass Care and Logistics Lead Specialist .  This position will support the state of Louisiana and will be housed out of the Baton Rouge, LA regional office.  Work hours may vary and the selected candidate needs to be flexible to work on call 24/7 to cover disasters, attend weekend events and travel as requested for deployments, meetings and trainings . You must have a valid driver’s license to operate a Red Cross vehicle. Travel through the region is expected to be 30%. This position is responsible for leading and managing a primarily volunteer team to support and provide Mass Care and Logistics in an assigned geographic area.  The territory is based on the regional configuration.  This position serves as the lead functional expert in a Red Cross Region for the Mass Care and Logistics functions. Tailoring national program offerings for the Region and communities within the Region, providing technical expertise, training, and leading regional implementation of Mass Care and Logistics, this position supports regional employees and volunteers in the disaster territories to build capacity in the local community for the disaster cycle. Specific functions of this position include program implementation, remote team building of employees and volunteers, and soliciting feedback from end customers. This position works to perform these functions according to the program direction provided by the Mass Care and Logistics function at headquarters. Team leadership, supervision, and personnel development is provided by the Regional Disaster Functions/Support Director or the Regional Disaster and Program Officer; and may have a dotted line to the Disaster Program Manager or Community Exec (s) in the territory they cover. Responsibilities:   1. Implement strategies, initiatives, processes and procedures that support the successful region wide day-to-day and major relief operation provision of mass care and logistics services. 2. Within scope of position, represents the entire disaster cycle of preparedness, response and recovery. 3. Ensures American Red Cross services are available to diverse communities. 4. Works to ensure all Mass Care and Logistics activities are in compliance with region and national policies and procedures. 5. Communicates and implements Mass Care and Logistics priorities, goals and objectives. 6. Ensures American Red Cross services are available to diverse communities 7. Responsible for supporting consistent service delivery strategies throughout the region as well as supporting field teams implementation of strategies and plans. 8. Evaluates and reports on the capacity and effectiveness of Mass Care and Logistics services.  Prepares recommendations for continuous improvement. 9. Responsible for designing and supporting consistent service delivery strategies throughout the region as well as supporting field teams implementation of strategies and plans. 10. Ensures access to Safe and Well communication system for registration within the shelter environment. 11. Ensure functional needs shelter requirements are identified, resourced, and met. 12. Negotiates and manages regional mass care (feeding, sheltering, and bulk distribution) contracts and supports the negotiation of local contracts. 13. Serve as the subject matter expert (SME) and provide oversight for Logistics, in coordination with Supply Chain Real Estate Management (SCREM). 14. Serves as the subject matter expert (SME) and provide oversight for Mass Care role that Red Cross plays at both local level as well as in the co-lead role of ESF-6 within the National Response Framework. 15. Ensures roles and responsibilities of Red Cross identified in tribal, local, state and FEMA agreements (NMOUs, MOAs, etc) are being met.  16. Manages the National Shelter System reporting for both ARC and non-ARC shelters. 17. Manage disaster regional storage. 18. Coordinate the acquisition of Emergency Services materials, equipment and resources. 19. Coordinates specialized training in Mass Care and Logistics. 20. Establishes and maintains a peer-to-peer relationship with emergency management for coordination around Mass Care and Logistics. 21. Develops a primarily volunteer team to support the mass care and logistics activities. 22. Support field based staff and volunteer teams and systems. 23. Develops and cultivates professional relationships with key internal and external partners and organizations (assigned relationships monitored and tracked by a portfolio management system). Qualifications:   Education:  Bachelor’s degree or equivalent combination of education and experience. Experience:   Minimum of 5 years’ experience with social services or service/program delivery.  Experience in providing leadership to staff and volunteer activities.  Ability to interpret program trends, results, and related data to formulate recommendations.  Ability to manage multiple priorities with strong skills in planning and problem-solving.   Ability to relate well and effectively with diverse groups and individuals. Management Experience:  Minimum 1-3 years of supervisory experience preferred. Skills and Abilities:  Proven track record of collaboration, facilitation, problem solving, leadership, and partnership management.  Additionally, this position requires the ability for planning and data entry   Individual must be customer oriented, flexible, organized, and able to operate with an orientation toward solutions with a customer focus and team orientation.   Demonstrates in depth knowledge of program or service.  Participates in developing strategies to achieve organizational goals. Demonstrated analytical and decision making skills to develop creative processes for continuous program or service improvements.  Demonstrated ability in creating presentations and developing training modules.  Excellent oral and communication skills, including training and presentations. Other:  Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook.  Familiarity with federal, state, and local employment laws. Must be able to perform all assigned responsibilities under “grey sky” requirements.  This position is also responsible for ensuring that all American Red Cross finance policies and procedures are followed as related to the scope of work activity. Travel:   30% regional travel through the state is expected. Work Conditions:  Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. Should this occur, salary compensation would be given in accordance with the law. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The American Red Cross is a strong network of volunteers, donors and partners who are always there in times of need. We aspire to turn compassion into action so that all people affected by disaster across the country and around the world receive care, shelter and hope; our communities are ready and prepared for disasters; everyone in our country has access to safe, lifesaving blood and blood products; all members of our armed services and their families find support and comfort whenever needed; and in an emergency, there are always trained individuals nearby, ready to use their Red Cross skills to save lives.  The American Red Cross is seeking a Business Operations Specialist in our New Orleans, LA chapter. T his is a full-time position, scheduled 40 hours per week.  Y ou must have a valid driver’s license to operate a Red Cross vehicle The Business Operations Specialist supervises the daily operation of support services and business office operations for regional administrative functions.  This includes supervision of volunteers who will handle daily transactional responsibilities, budget monitoring, oversight of daily finance transactions, local vendor relationships, facilities management, fleet management, HR, IT, and records/reports for the region.  The Business Ops Specialist also e stablishes work procedures and standards to improve efficiency and effectiveness of assigned operations, is the lead system trainer for software business applications, and provides COO/CAO operations management for the Region in the absence of the COO/CAO. Responsibilities: 1. Financial & Administrative Reporting: Provides administrative budget monitoring and expenditure review regarding expenses including approval of regional procurement transactions.  Collaborates with department leaders to ensure that programs are executed within budget. Ensures location processes are established and functioning for all cash and card transactions.   Provides data for grant reporting. Responds to internal/external requests for information and/or documentation and delegates as appropriate to volunteers for input, tracking or reporting. Develops and oversees maintenance and distribution of consistent regional operations processes and procedures. Advises COO/CAO of findings and recommendations.   2. Facilities/Asset Management Oversight: Coordinates activities of the facility in regard to maintenance. Approves and ensures repairs are completed within budget and appropriate system is used to pay vendors. Develops and maintains relationships with vendors supporting each physical location. Obtains proposals for potential new vendors.  Provides and analyzes information/data needed for developing Business Plans for real estate transactions. Collaborates with region management to ensure business office operations achieve objectives and performance targets.  Is liaison with other sectors for shared facilities/assets.  Analyzes risk management system with current values/status as appropriate.   3. Volunteer Supervision and Coordination:  Provides direction and training to volunteers to handle the administrative transactions necessary for the business, ensuring that their efforts are well-coordinated with the strategic business goals.  Evaluates volunteer performance. Plans work schedules, assigns or delegates work daily.   4. Fleet Management Support: Analyzes fleet inventory records. Ensures appropriate and timely maintenance. Manages and trains volunteers regarding the filing and maintenance of insurance claims and follow up with estimates/repairs. Is liaison with Fleet Management in other sectors.   5. Events: Participates in planning events meetings.  Trains volunteers to prepare insurance certificate applications, financial collection processes, and appropriate forms and codes used for regulated items including alcohol.      6. Lead Trainer for Business Applications and IT Services: Trains staff in use of business software application systems. Expedites escalations for regional phone and computer issues.  Assures appropriate level of assistance for expediting tech services requests.   Qualifications: Education:   Associate’s degree in Accounting, Business or Public Administration required.   Applicable experience may be applied towards education requirement but must be in addition to years experience required below.  A Bachelor’s degree combined with 2 years related experience may substitute for the years of education/experience indicated previously.    Experience:  Minimum 4 years’ financial or facilities business operations/administrative experience in community organizations, government agencies, non-profit organizations or business. Experience working effectively with volunteers.  Experience in coordinating finance and administrative functions including information systems and facilities.   Management Experience:  A minimum of 6 months employees or volunteers experience preferred.   Skills and Abilities:  Ability to plan, prioritize and organize work to maximize team performance and meet customer expectations. Excellent organizational skills and ability to work with attention to detail.  Strong interpersonal skills and the ability to create and maintain collaborative work relationships within the organization and with external stakeholders.     Other:  Proficient with MS Office software, including Outlook, Word, Excel and PowerPoint.   Travel:  Travel is required throughout the Region.  Some out-of-region travel may also be required. *LI-Post Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Responsibilities Understands and utilizes multiple data and reporting systems to access data and reports to support the development team. Coordinates gift processing for the region and ensures gift processing procedures are followed and understood which can include collaborating with the business operations ensure accurate execution of check processing and bundling procedures. Reviews gift reports to identify needed gift adjustments and/or gift linking requests to support accuracy of regional revenue and fundraiser credit per the national credit guidelines. Coordinates data hygiene updates to support the quality of data in the CRM and other data systems including creating new accounts, requesting account merges and making other needed updates in the CRM and/or requesting updates through submission of data support cases.   Supports portfolio updates in CRM by transferring accounts/contacts to the appropriate relationship manager as determined by regional leadership. Ensures portfolios are reflected in CRM per the approved portfolio for each role as defined by regional and divisional leadership. Inactivate and add new accounts in Salesforce as directed by regional leadership. Understands and analyzes key national reports.   Assists regional leadership in analyzing regional activity and performance. Provides data to regional development leadership to support operational reviews and other initiatives as directed. Monitors upcoming and past due solicitations and gifts and proactively shares information to regional development team to ensure data is updated appropriately. Utilizes the CRM (Salesforce FRF) platform to support fundraising leadership and field fundraisers. Assists with onboarding of new fundraisers in the region and serves as the primary systems trainer for new hires. Educates the users on new functionality and/or changes in the CRM. Provides ongoing training to regional development team on CRM and other development data systems/reports. Serves as the liaison to key national contacts for the CRM, other data systems, gift processing and research through a relationship with the national Data Manager assigned to region and other national contacts as needed. Supports tracking large budgeted monthly gifts, as reflected in the revenue budget to support regional forecasting. Support volunteers who perform data entry and data-related projects for regional development team. Education:   Bachelor’s degree or combination of education and experience, which would provide an equivalent background. Experience:   Minimum 3-5 years of proven experience and documented success in fund development or equivalent experience. Management Experience:   Preferred 6 months -1 year supervisory experience. Skills and Abilities:   Ability to relate well and work effectively with multiple constituencies and audiences. A team player committed to developing and working within a collaborative environment and to ensuring the highest customer service orientation. Leadership ability with exemplary interpersonal, verbal, listening and written communication skills. Partners internally and externally with others to develop the organization; open, friendly and comfortable with diverse groups; networks effectively and establishes long-term relationships with the community. Works successfully on teams and strives for optimum results; resolves conflict; promotes cooperation, commitment, momentum and pride; puts success of team above own interests. Ability to manage multiple priorities with strong skills in planning and problem-solving. Capable of directing and working effectively with donors, volunteers, staff and committees in a wide range of activities while under pressure and/or deadlines. Other:   Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint, and Outlook.   Salesforce.com or equivalent CRM experience preferred. Travel:   May involve travel. Essential Functions/Physical Requirements:   Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential.   May include sitting for long periods of time, driving a vehicle and working under challenging conditions. Work Conditions:   Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. The above statements are intended to describe the general nature and level of work being performed.   They are not intended to be an exhaustive list of all responsibilities and duties required. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: At the Red Cross, there is no such thing as a small disaster. In every single case it is the Red Cross’ mission to help people affected by disaster meet their emergency needs that include shelter, food, clothing, and health and mental health services. As a paid staff member, you will support our loyal Red Cross disaster volunteers who serve selflessly to provide a bridge of assistance until individuals and families can resume a normal life.   The American Red Cross is seeking a Disaster Program Manager (DPM) based in our New Orleans, LA chapter. This position will support multiple parishes in the Greater New Orleans area. The DPM’s work hours may vary and the selected candidate needs to be flexible to work on call 24/7 to cover disasters, attend weekend events and travel as requested for deployments, meetings and training. You must have a valid driver’s license to operate a Red Cross vehicle.   Job Summary: The Disaster Program Manager (DPM) is responsible for either providing functional expertise to the Regional Disaster Officer and Volunteer Leadership at a regional level or taking full cycle responsibility to provide service delivery programs within a defined geography under the supervision and authority of a Senior DPM or Regional Disaster Officer. To accomplish this, the DPM will be responsible for the development and leadership of volunteers, as well as implementing and developing initiatives to increase Red Cross visibility through program/service delivery. Acts as a program or service subject matter expert (SME) to staff, management, volunteers and external partners. The DPM will accomplish this responsibility largely through the development, operational guidance, and support of a team of trained volunteer leaders, volunteers and partners that will stand ready to deliver/support the services of disaster preparedness, response, and recovery programs in the assigned jurisdiction. These teams will operate as part of a tiered mutual aid structure (local/regional/divisional/national), serving as the front line of support to local communities. These services include but are not limited to; response to recurrent local disasters (house fires, floods, etc.), capacity building for mass care service delivery, participation in the Home Fire Campaign, and direct assistance and recovery services to those impacted by disasters. The Disaster Program Manager performs these functions according to the guidance provided by the Regional Disaster Officer; team leadership is provided by the RDO. This position reports directly to the Senior DPM or the RDO; and may have a dotted line to Community Executives in the territory they cover.   Responsibilities :   1. Program Management and Engagement: DPMs are responsible for the implementation of the Disaster Cycle Services program in a territory in alignment with established metrics and may be assigned the following duties at the discretion of the region. Drivers for these additional responsibilities include the number of municipalities within its coverage area, the amount and complexity of program activity, presence of significant grant funding, geography, risk, population, frequency of events, and regional structure.   Manages volunteer recruitment and leadership identification - Leads and supports ongoing volunteer recognition and engagement opportunities , serves in planning capacity in anticipation of larger response and recovery scenarios (this may include divisional coordination, multi-agency planning, and participation in local/regional/national deployment opportunities) and leads and/or assists with the implementation of training efforts, community preparedness opportunities, and the support to other American Red Cross stakeholders   Represent part of a broader Disaster Cycle Services team within the American Red Cross that is prepared to mobilize in support of disaster events across the country. In support of this, the Disaster Program Manager must be prepared to assist in the mobilization and support of local resources (volunteers, equipment, and supplies), as well as potential deployment themselves to serve in a leadership capacity on a relief operation outside of their area of responsibility.   Partners with Executive Directors and all Red Cross lines of service to include Biomedical Services, Service to Armed Forces, International Services, Development, Communications and Preparedness Health and Safety Services to ensure the most collaborative, impactful and effective delivery of services.   2. Management of Volunteers & Staff: Identifies and develops volunteer leaders who can act in facilitative leader roles across the disaster cycle, coordinating internally and with partners to foster a Red Cross that aligns with government and works to enable the entire community to participate in all phases of the disaster cycle by shifting from being not only a provider of direct services but also a convener and facilitative leader. Hires, trains, coaches, counsels, supports and evaluates performance of direct reports, volunteer leaders and volunteers.  Supports and develops a primarily volunteer team responsible for the implementation of disaster preparedness, response, and recovery programs in the local area. Ensures the development of Disaster Leadership Volunteers in each of the program support functional areas of the disaster cycle in order to meet the needs of the territory, region, state and division.   3. Local Planning, Training Development, Community Outreach: Within scope of position, represents the entire disaster cycle of preparedness, response and recovery.  Ensures that American Red Cross services are available to diverse communities.   Implements the DCS structure and develops the team that mobilizes the local community to prepare for, respond to and recover from emergencies, meeting the needs and expectations of clients and stakeholders. Develops human and material resources (volunteers, partners, community agencies, shelter and vendor agreements etc.) to ensure the full cycle of disaster services is delivered.   Provide oversight and support to local responses through the deployment of volunteer leaders and volunteers on a daily basis in a rapid and accessible manner. If qualified volunteer leadership is unavailable, serve during times of disaster as the operational leadership.   In conjunction with program support functions in a region, collaborate in local planning, exercises and training, including exercises called by local partners Volunteer Organizations Active in Disaster, Emergency Management Agencies and Local Emergency Planning Committees (VOADs, EMAs and LEPCs).    The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Qualifications: Education:  Bachelor’s degree or equivalent combination of education and experience. Experience:   Minimum of 3-5 years’ experience with social services or service/program delivery, and providing leadership to a department, program or service. Demonstrated experience in coordinating staff and volunteer activities. Ability to interpret program trends, results, and related data to formulate recommendations. Ability to manage multiple priorities with strong skills in planning and problem-solving. Ability to relate well and effectively with diverse groups and individuals.   Management Experience:  Minimum of 1-3 years staff management experience. Skills and Abilities: Excellent interpersonal, verbal and written communication skills. Demonstrated ability to coach and or mentor to accomplish work through team leaders. Develops project plans & budgets. Demonstrates in-depth knowledge of program or service. Demonstrated ability in creating presentations and developing training modules. Develops strategies to achieve organizational goals. Demonstrated analytical and decision- making skills to develop creative processes for continuous program or service improvements. Demonstrated analytical and decision-making skills to develop creative processes for continuous program or service improvements. Proven track record of collaboration, facilitation, problem solving, marketing, leadership, and partnership management.  Additionally, this position requires ability for planning, public speaking, project management and process improvement. Individual must be customer oriented, organized, and able to operate with an orientation toward solutions with an external focus, and team orientation. Other: Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal, state, and local employment laws.  Must be able to perform all assigned responsibilities under “grey sky” requirements. This position is also responsible for ensuring that all American Red Cross finance policies and procedures are followed as related to the scope of work.  Other Requirements:   Upon employment, must be able to learn and become proficient in: ·         ARC programs and procedures ·         Volunteer Management ·         Financial Management ·         Cultural Competency ·         Emergency Management Practices ·         Community ·         Government ·         Partnerships ·         Supply chain and warehousing ·         Disaster technical expertise Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights