American Red Cross
Baton Rouge, Louisiana
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. At the Red Cross, there is no such thing as a small disaster. In every single case it is the Red Cross’ mission to help people affected by disaster meet their emergency needs that include shelter, food, clothing, and health and mental health services. As a paid staff member, you will support our loyal Red Cross disaster volunteers who serve selflessly to provide a bridge of assistance until individuals and families can resume a normal life. Our disaster volunteers are the heart and soul of our mission to respond to emergencies and provide relief to victims of disasters. They serve in a number of capacities, including Disaster Action Team Member, Disaster Assessment, Caseworker, Mass Care Feeding, Emergency Response Vehicle (ERV) Driver, Shelter Manager/Staff, Disaster Health Services and Disaster Mental Health. We are currently seeking a Regional Planning, Readiness, and Situational Awareness Program Support Manager (Baton Rouge or New Orleans) to work in our Baton Rouge or New Orleans, LA office. This position will work 8:00am to 5:00pm Monday through Friday, and some weekends and evenings will be required during times of business need. Travel will also be involved up to 30% of the time. Internal candidates (paid staff and volunteer) are strongly encouraged to apply Job Profile Summary Provide functional expertise to Leadership at a regional level or take full cycle responsibility to provide service delivery programs within a defined geography. Through a trained and engaged volunteer workforce, support local communities by providing services to include but are not limited to: response to recurrent local disasters (house fires, floods, etc.), capacity building for mass care service delivery, participation in the Home Fire Campaign, and direct assistance and recovery services to those impacted by disasters. Develop, guide, lead, and support team of trained volunteers, as well as implement and develop initiatives to increase Red Cross visibility through program/service delivery of disaster preparedness, response, and recovery programs. Act as a program or service subject matter expert (SME) to staff, management, volunteers and external partners. Specific duties to be assigned at the discretion of the region based on municipalities within coverage area, amount and complexity of program activity, presence of significant grant funding, geography, risk, population, frequency of events, and regional structure. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. Job Description Responsibilities: 1: Through a team of volunteers, implement the Disaster Cycle Services program in assigned territory in alignment with established metrics. Partner with leadership and employees across the Red Cross to ensure the most collaborative, impactful, and effective delivery of services. 2: Identify and develop volunteer leaders who can act in facilitative leader roles across the disaster cycle, coordinate internally and partner to align with government, and work to enable the entire community to participate in all phases of the disaster cycle by providing direct services and being a facilitative leader. 3: Support and develop a volunteer team responsible for the implementation of disaster preparedness, response, and recovery programs in the local area. Ensure the development of leadership volunteers in each of the program support functional areas of the disaster cycle to meet the needs of the territory, region, state and division. May hire, train, coach, counsel, and evaluate performance of volunteer leaders and volunteers. 4: Manage volunteer recruitment and leadership identification. Lead and support ongoing volunteer recognition and engagement opportunities. Serve in planning capacity in anticipation of larger response and recovery scenarios to include divisional coordination, multi-agency planning, and participation in local/regional/national deployment opportunities. Lead and/or assist with the implementation of training efforts, community preparedness opportunities, and the support to other American Red Cross stakeholders. 5: Represent Disaster Cycle Services team and be prepared to mobilize a volunteer workforce in support of disaster events across the country. Assist in the mobilization and support of local resources (volunteers, equipment, and supplies), as well as potential deployment themselves to serve in a leadership capacity on a relief operation outside of their area of responsibility. 6: Ensure American Red Cross services are available to diverse communities. Recruit and engage diverse workforce that represents the communities we are serving. Implement the Disaster Cycle Services structure and develop the team that mobilizes the local community to prepare for, respond to and recover from emergencies, meeting the needs and expectations of clients and stakeholders. Develop human and material resources (volunteers, partners, community agencies, shelter and vendor agreements etc.) to ensure the full cycle of disaster services is delivered. 7: Provide oversight and support to local responses through the deployment of volunteer leaders and volunteers on a daily basis in a rapid and accessible manner. Qualified and experienced volunteer leaders should be placed in key roles first. If volunteer leadership is unavailable, may serve during times of disaster as the operational leadership. Collaborate in local planning, exercises and training, including exercises called by local partners Volunteer Organizations Active in Disaster, Emergency Management Agencies and Local Emergency Planning Committees (VOADs, EMAs and LEPCs). Manage relationships with fire department leadership on home fires as a responsive deliverable. ---------------------- Scope: Individual contributor that is fully proficient in applying subject matter knowledge; knowledge based acquired from several years of experience in particular area. Works independently; may instruct or coach other professionals. ---------------------- Qualifications: Education: Bachelor's degree required. Experience: Minimum 5 years of related experience with building, mobilizing, leading and developing volunteer teams to execute a social services program or service, or equivalent combination of education and related experience required. Management Experience: n/a Skills & Abilities: Excellent interpersonal, verbal and written communication skills. Demonstrated ability to coach/mentor to accomplish work through team leaders. Develop project plans & budgets. Demonstrate in-depth knowledge of program or service, ability to create presentations and training modules, and strategies to achieve organizational goals. Demonstrated analytical and decision- making skills to interpret program trends, results, formulate recommendations, and develop creative processes for continuous program or service improvements. Proven track record of collaboration with diverse groups and individuals, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management. Additionally, this position requires ability for planning, public speaking, project management and process improvement. Individual must be customer oriented, organized, and able to operate with an orientation toward solutions with an external focus, and team orientation. Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal, state, and local employment laws. Must be able to perform all assigned responsibilities under “grey sky” requirements. Ability to work in a matrixed environment and on a team. Travel: Travel may be required. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). ---------------------- Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. At the Red Cross, there is no such thing as a small disaster. In every single case it is the Red Cross’ mission to help people affected by disaster meet their emergency needs that include shelter, food, clothing, and health and mental health services. As a paid staff member, you will support our loyal Red Cross disaster volunteers who serve selflessly to provide a bridge of assistance until individuals and families can resume a normal life. Our disaster volunteers are the heart and soul of our mission to respond to emergencies and provide relief to victims of disasters. They serve in a number of capacities, including Disaster Action Team Member, Disaster Assessment, Caseworker, Mass Care Feeding, Emergency Response Vehicle (ERV) Driver, Shelter Manager/Staff, Disaster Health Services and Disaster Mental Health. We are currently seeking a Regional Planning, Readiness, and Situational Awareness Program Support Manager (Baton Rouge or New Orleans) to work in our Baton Rouge or New Orleans, LA office. This position will work 8:00am to 5:00pm Monday through Friday, and some weekends and evenings will be required during times of business need. Travel will also be involved up to 30% of the time. Internal candidates (paid staff and volunteer) are strongly encouraged to apply Job Profile Summary Provide functional expertise to Leadership at a regional level or take full cycle responsibility to provide service delivery programs within a defined geography. Through a trained and engaged volunteer workforce, support local communities by providing services to include but are not limited to: response to recurrent local disasters (house fires, floods, etc.), capacity building for mass care service delivery, participation in the Home Fire Campaign, and direct assistance and recovery services to those impacted by disasters. Develop, guide, lead, and support team of trained volunteers, as well as implement and develop initiatives to increase Red Cross visibility through program/service delivery of disaster preparedness, response, and recovery programs. Act as a program or service subject matter expert (SME) to staff, management, volunteers and external partners. Specific duties to be assigned at the discretion of the region based on municipalities within coverage area, amount and complexity of program activity, presence of significant grant funding, geography, risk, population, frequency of events, and regional structure. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. Job Description Responsibilities: 1: Through a team of volunteers, implement the Disaster Cycle Services program in assigned territory in alignment with established metrics. Partner with leadership and employees across the Red Cross to ensure the most collaborative, impactful, and effective delivery of services. 2: Identify and develop volunteer leaders who can act in facilitative leader roles across the disaster cycle, coordinate internally and partner to align with government, and work to enable the entire community to participate in all phases of the disaster cycle by providing direct services and being a facilitative leader. 3: Support and develop a volunteer team responsible for the implementation of disaster preparedness, response, and recovery programs in the local area. Ensure the development of leadership volunteers in each of the program support functional areas of the disaster cycle to meet the needs of the territory, region, state and division. May hire, train, coach, counsel, and evaluate performance of volunteer leaders and volunteers. 4: Manage volunteer recruitment and leadership identification. Lead and support ongoing volunteer recognition and engagement opportunities. Serve in planning capacity in anticipation of larger response and recovery scenarios to include divisional coordination, multi-agency planning, and participation in local/regional/national deployment opportunities. Lead and/or assist with the implementation of training efforts, community preparedness opportunities, and the support to other American Red Cross stakeholders. 5: Represent Disaster Cycle Services team and be prepared to mobilize a volunteer workforce in support of disaster events across the country. Assist in the mobilization and support of local resources (volunteers, equipment, and supplies), as well as potential deployment themselves to serve in a leadership capacity on a relief operation outside of their area of responsibility. 6: Ensure American Red Cross services are available to diverse communities. Recruit and engage diverse workforce that represents the communities we are serving. Implement the Disaster Cycle Services structure and develop the team that mobilizes the local community to prepare for, respond to and recover from emergencies, meeting the needs and expectations of clients and stakeholders. Develop human and material resources (volunteers, partners, community agencies, shelter and vendor agreements etc.) to ensure the full cycle of disaster services is delivered. 7: Provide oversight and support to local responses through the deployment of volunteer leaders and volunteers on a daily basis in a rapid and accessible manner. Qualified and experienced volunteer leaders should be placed in key roles first. If volunteer leadership is unavailable, may serve during times of disaster as the operational leadership. Collaborate in local planning, exercises and training, including exercises called by local partners Volunteer Organizations Active in Disaster, Emergency Management Agencies and Local Emergency Planning Committees (VOADs, EMAs and LEPCs). Manage relationships with fire department leadership on home fires as a responsive deliverable. ---------------------- Scope: Individual contributor that is fully proficient in applying subject matter knowledge; knowledge based acquired from several years of experience in particular area. Works independently; may instruct or coach other professionals. ---------------------- Qualifications: Education: Bachelor's degree required. Experience: Minimum 5 years of related experience with building, mobilizing, leading and developing volunteer teams to execute a social services program or service, or equivalent combination of education and related experience required. Management Experience: n/a Skills & Abilities: Excellent interpersonal, verbal and written communication skills. Demonstrated ability to coach/mentor to accomplish work through team leaders. Develop project plans & budgets. Demonstrate in-depth knowledge of program or service, ability to create presentations and training modules, and strategies to achieve organizational goals. Demonstrated analytical and decision- making skills to interpret program trends, results, formulate recommendations, and develop creative processes for continuous program or service improvements. Proven track record of collaboration with diverse groups and individuals, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management. Additionally, this position requires ability for planning, public speaking, project management and process improvement. Individual must be customer oriented, organized, and able to operate with an orientation toward solutions with an external focus, and team orientation. Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal, state, and local employment laws. Must be able to perform all assigned responsibilities under “grey sky” requirements. Ability to work in a matrixed environment and on a team. Travel: Travel may be required. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). ---------------------- Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross
New Orleans, Louisiana
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. At the Red Cross, there is no such thing as a small disaster. In every single case it is the Red Cross’ mission to help people affected by disaster meet their emergency needs that include shelter, food, clothing, and health and mental health services. As a paid staff member, you will support our loyal Red Cross disaster volunteers who serve selflessly to provide a bridge of assistance until individuals and families can resume a normal life. Our disaster volunteers are the heart and soul of our mission to respond to emergencies and provide relief to victims of disasters. They serve in a number of capacities, including Disaster Action Team Member, Disaster Assessment, Caseworker, Mass Care Feeding, Emergency Response Vehicle (ERV) Driver, Shelter Manager/Staff, Disaster Health Services and Disaster Mental Health. We are currently seeking a Communications Manager (LA) to work in our New Orleans, LA office. This position will work 8:00am to 5:00pm Monday through Friday, and some weekends and evenings will be required during times of business need. Travel will also be involved up to 20% of the time. Perform communications and marketing functions that drive regional business objectives and results, publicize the mission of the Red Cross, support revenue generations, and educate the public about how to access Red Cross services. Work in close collaboration with regional Development, Disaster Cycle Services, Service to the Armed Forces, Biomedical Services, Training Services, and Volunteer Services staff to provide communication and marketing support. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. Responsibilities 1. Media Relations and Storytelling: Work with regional communications director, regional executive, executive director and others to execute determined media relations strategy, including maintaining excellent media contact relationships, news release writing and distributions, pitching, etc. Respond to local media inquiries by coordinating interviews and providing Red Cross approved information, as appropriate. Required to serve as a Red Cross spokesperson, train and prepare staff and volunteer spokespersons throughout the region, review support requests, and develop and execute an effective communications strategy. 2. Public Affairs and Crisis Communications: Support regional, divisional, and potentially national disaster public affairs activities. Provide training to regional disaster public affairs volunteers. May be required to deploy to support disaster response operations outside of home region or may be tasked to conduct public affairs volunteer training and development across the division. 3. Social Engagement: Implement a social media engagement strategy for the region that reflects the regional priorities in alignment with the enterprise-wide social media strategy. Produce relevant local content for regional web and social platforms. 4. Marketing Support: Support integrated campaign/program development in collaboration with Field Marketing and Regional Financial Development. Encourage staff to be trained on and use Brand Central. 5. Internal Communications: Support development of strategic and change management communications. 6. Volunteer Engagement: Support the regional communications director in building, engaging and supervising a regional communications and disaster public affairs volunteer team. ---------------------- Scope Individual contributor that is fully proficient in applying subject matter knowledge. Knowledge based acquired from several years of experience in particular area. Work independently and may instruct or coach other professionals. ---------------------- Qualifications Education: Bachelor's degree required. Experience: Minimum 3 years of related experience or equivalent combination of education and related experience required in Communications, Journalism, Public Relations, Marketing, Public Affairs or related field required. Management Experience: N/A Skills and Abilities: Good understanding of role and industry, apply specialized knowledge. Know what is expected in the role and expectations. Proficient in the role. Analyze possible solutions using standard procedures. Outstanding oral and written communication skills required, with proven knowledge of AP Style. Demonstrate effective critical thinking and strategic planning. Strong organizational and multi-tasking skills. Ability to use Microsoft Office Suite. Familiarity with Cision/TrendKite or other media monitoring software. Demonstrated experience managing professional social media platforms for an organization is required. Must be comfortable using website content management systems and other marketing tools. Willingness to serve as a media spokesperson required; experience as a spokesperson preferred. Strong teamwork and collaboration required. Ability to work on a team. Travel: Travel may be required 10-25%. May vary by region. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). ---------------------- Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. At the Red Cross, there is no such thing as a small disaster. In every single case it is the Red Cross’ mission to help people affected by disaster meet their emergency needs that include shelter, food, clothing, and health and mental health services. As a paid staff member, you will support our loyal Red Cross disaster volunteers who serve selflessly to provide a bridge of assistance until individuals and families can resume a normal life. Our disaster volunteers are the heart and soul of our mission to respond to emergencies and provide relief to victims of disasters. They serve in a number of capacities, including Disaster Action Team Member, Disaster Assessment, Caseworker, Mass Care Feeding, Emergency Response Vehicle (ERV) Driver, Shelter Manager/Staff, Disaster Health Services and Disaster Mental Health. We are currently seeking a Communications Manager (LA) to work in our New Orleans, LA office. This position will work 8:00am to 5:00pm Monday through Friday, and some weekends and evenings will be required during times of business need. Travel will also be involved up to 20% of the time. Perform communications and marketing functions that drive regional business objectives and results, publicize the mission of the Red Cross, support revenue generations, and educate the public about how to access Red Cross services. Work in close collaboration with regional Development, Disaster Cycle Services, Service to the Armed Forces, Biomedical Services, Training Services, and Volunteer Services staff to provide communication and marketing support. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. Responsibilities 1. Media Relations and Storytelling: Work with regional communications director, regional executive, executive director and others to execute determined media relations strategy, including maintaining excellent media contact relationships, news release writing and distributions, pitching, etc. Respond to local media inquiries by coordinating interviews and providing Red Cross approved information, as appropriate. Required to serve as a Red Cross spokesperson, train and prepare staff and volunteer spokespersons throughout the region, review support requests, and develop and execute an effective communications strategy. 2. Public Affairs and Crisis Communications: Support regional, divisional, and potentially national disaster public affairs activities. Provide training to regional disaster public affairs volunteers. May be required to deploy to support disaster response operations outside of home region or may be tasked to conduct public affairs volunteer training and development across the division. 3. Social Engagement: Implement a social media engagement strategy for the region that reflects the regional priorities in alignment with the enterprise-wide social media strategy. Produce relevant local content for regional web and social platforms. 4. Marketing Support: Support integrated campaign/program development in collaboration with Field Marketing and Regional Financial Development. Encourage staff to be trained on and use Brand Central. 5. Internal Communications: Support development of strategic and change management communications. 6. Volunteer Engagement: Support the regional communications director in building, engaging and supervising a regional communications and disaster public affairs volunteer team. ---------------------- Scope Individual contributor that is fully proficient in applying subject matter knowledge. Knowledge based acquired from several years of experience in particular area. Work independently and may instruct or coach other professionals. ---------------------- Qualifications Education: Bachelor's degree required. Experience: Minimum 3 years of related experience or equivalent combination of education and related experience required in Communications, Journalism, Public Relations, Marketing, Public Affairs or related field required. Management Experience: N/A Skills and Abilities: Good understanding of role and industry, apply specialized knowledge. Know what is expected in the role and expectations. Proficient in the role. Analyze possible solutions using standard procedures. Outstanding oral and written communication skills required, with proven knowledge of AP Style. Demonstrate effective critical thinking and strategic planning. Strong organizational and multi-tasking skills. Ability to use Microsoft Office Suite. Familiarity with Cision/TrendKite or other media monitoring software. Demonstrated experience managing professional social media platforms for an organization is required. Must be comfortable using website content management systems and other marketing tools. Willingness to serve as a media spokesperson required; experience as a spokesperson preferred. Strong teamwork and collaboration required. Ability to work on a team. Travel: Travel may be required 10-25%. May vary by region. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). ---------------------- Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross
New Orleans, Louisiana
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. The American Red Cross is the foremost volunteer emergency service organization in the United States with more than 235 chapters and 50 regions nationwide. If you share our passion for helping people, join us in this excellent career opportunity. We are currently seeking a Regional CEO for our Louisiana Region, based in New Orleans, Louisiana. This position is very external facing. You should have demonstrated experience with building relationships with key external stakeholders, being the face of an organization, as well as fund development skills. The Louisiana Region of the Red Cross serves the 4.65 million residents in the 64-parish state. NOTE: In order to receive full consideration, please upload a formatted copy of your updated resume, when applying to this position. Job Summary Responsible for representing the American Red Cross in the community. The Regional CEO will focus externally on core mission delivery, fundraising and being the face of the Red Cross for the media, donors and their communities. Has oversight of Red Cross service delivery, fundraising and external relations within an assigned region or geographic area. Manages the community resilience programs, working with community partners to ensure that the communities build local capacity to prepare for, prevent, respond and recover from disasters. Ensures that volunteers, youth and young adults are engaged and retained into the service delivery plans. Depending on the size of the region, work may be carried out through a number of Chapters, including the direct supervision of Executive Directors (ED’s). Is accountable for achieving performance targets for the Region, including service delivery, fundraising/revenue and expense targets. In conjunction with the Division Fundraising Vice President (DFVP), the Regional CEO has primary responsibility across the region for achievement of fundraising goals. Serves as a member of the Division leadership team, supporting and contributing to Division goals and activities. Utilizes the support activities of HR, IT, Finance, Communications and Marketing through a matrix project management system to ensure that all operating units have the necessary resources to execute on their community mission. Responsibilities: 1. Fundraising (30%): In conjunction with the Division Fundraising Vice President (DFVP), is responsible across Region for achievement of fundraising goals. Acts as the chapters’ and/or region’s chief fundraiser. Develops and grows financial resources within Region, ensuring adequate and diversified financial resources. Leads and participates in strategies to raise and leverage funds, including working with Regional and Community Boards. 2. External Relationships and Partnerships (25%): Responsible for building strong relationships with key organizations and community leaders. Cultivates relationships and partnerships with external constituents to further the Red Cross mission. Those partners include donors, governments, corporations, civic organizations and other community charitable and nonprofit agencies. 3. Visibility and Community Relevance (20%): Ensures strong visibility for the American Red Cross in the regional jurisdiction. Increases community awareness, participation and commitment to the Red Cross by being an active community participant and ensuring regular local media communications regarding Red Cross services and regional/national activities, consistent with regional/national communication strategies. Leverages relationships with local/regional media to ensure that the communities in the region are provided access to information about Red Cross services/programs. 4. Dual Regional Performance and assigned chapter and/or region performance – targets and goals (15% along with workforce mgt): Responsible for delivery of overall targets/goals of the Region including any directly assigned chapters. Responsible for strategic and operational management/oversight of reporting Chapter(s) including the effective delivery of services; meeting fundraising, revenue and expense targets; and complying with corporate governance, policies and governmental regulations. Ensures sound financial management and public accountability for contributions, income and all Red Cross assets. Responsible for approving any Chapter annual revenue and expense budgets. Works with Division Vice President (DVP) to establish Regional revenue and expense budgets. 5. Dual Regional Performance and assigned chapter and/or region performance – workforce management: Responsible for hiring, managing and evaluating any Executive Directors (ED’s) within region. This is carried out in collaboration with Community Boards re their advice on these matters. Provides regional oversight and support of any ED’s within Region. Identifies opportunities for sharing knowledge and resources between Regional groups and provides access to best practices and training opportunities available through national headquarters. 6. Internal Collaboration and feedback: Builds strong collaboration and consensus environment between all units in the Region, including any Chapters. Regularly shares feedback on Chapter performance with ED’s in Region, Community Boards, and DVP. Provides direction and strategy for improved performance. Works with DVP and other Regional Executives to ensure coordinated outreach/partnerships with external constituents within the Division (local and state government, donors, corporate partners, other community agencies); collaborative relationships and activities with local Red Cross Biomedical units; positive interactions with Community Boards, and management presence in local communities within the region. 7. Service Delivery (10%): Manages and grows the community resilience programs, working with community partners to ensure that the communities build local capacity to prepare for, prevent, respond and recover from disasters. Grows and ensures consistent, responsive delivery of high-quality Chapter services throughout the Region. This includes emergency and disaster response services, Services to Armed Forces, and international services based on Regional strategies and local community needs and objectives. Increases community awareness, participation and commitment. Builds Regional capacity for service delivery through engagement and retention of volunteers and partners. Ensures that youth and young adults are engaged through a network of Red Cross Clubs which are also integrated into the service delivery plans. 8. Other: Interacts with Community Boards as outlined in the Community Board position description. May be responsible for center of excellence design and maintenance. May be responsible for a geographic region rather than reporting community chapters. In order to be eligible for this level of position, the Region’s total revenue must be $7M or more. 9. Responsible for implementing the American Red Cross nation diversity and inclusion strategy as well as creating and implementing regional and chapter diversity, equity, inclusion strategies that support a diverse, equitable and inclusive environment with a shared sense of belonging for staff and volunteers. This position provides vision, leadership and counsel on diversity initiatives, strategic planning, training and education for American Red Cross staff and volunteers within the region and chapters. 9. It is the responsibility of all Red Cross staff members to recruit, train and work with volunteers and to treat all clients, volunteers, guests, and other employees in a courteous and respectful manner at all times while maintaining a cooperative atmosphere for everyone. It is expected that each member of the regional management team to work with a volunteer counterpart to ensure key volunteers are utilized and ensure depth within the function. 10. Carries out any additional assignments required to fulfill the Mission of the American Red Cross. Competencies: 1. Organizational Agility – knowledgeable about how organizations work; knows how to get things done both through formal channels and informal network; understands the origin and reasoning behind key policies, practices and procedures; understands the cultures of organizations 2. Deal with Ambiguity – can effectively cope with change; can shift gears comfortably; can decide and act without have the total picture; isn’t upset when things are in the air; doesn’t have to finish things before moving on; can comfortably hand risk and uncertainty 3. Manage Complexity – can effectively deliver results in complex environments incorporating factors such as a large geographic area, high disaster risk, major media, multiple government or political entities, large fundraising goals and a diverse community populations 4. Interpersonal Savvy – relates well to all kinds of people – up, down and sideways; inside and outside the organization; builds appropriate support; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high tension situations comfortably 5. Professionalism and Integrity – evaluates lessons learned from both success and failures; demonstrates willingness to make commitments based on information known at the time; delivers on commitments; models a ‘can-do’ attitude and takes initiative; is a self-starter; inspires and motivates others to do the same. Embraces rather than resists additional responsibilities. Adheres to enterprise policies; acts with integrity; settles rather than creates conflict 6. Manage Vision and Purpose – communicates a compelling and inspired vision or sense of core purpose; talks beyond today; talks about possibilities; is optimistic; creates mileposts and symbols to rally support behind the vision; makes the vision sharable by everyone; can inspire and motivate units or organizations Essential Functions/Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Qualifications Education: Four year college degree (BS/BA) in Business, Communications, Marketing, Public Relations, Finance or non-profit administration or equivalent experience required. Prefer Master’s degree in the field of community organization, public or business administration or nonprofit management. Experience: Minimum 7 years related experience in the profit or not-for-profit sector in business, sales or corporate administration. Proven track record in raising significant financial resources. Management Experience: Minimum 5 years experience directing a workforce and program management responsibilities. Skills and Abilities: Demonstrated ability to develop effective work teams and build consensus within the organization and community. Demonstrated ability to exercise good and timely judgments in complex situations. Demonstrated ability for strong communication and influencing skills along with public speaking and writing. Demonstrated ability to develop and implement fundraising strategies. Travel: As required. May also involve field work. *Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). The American Red Cross is a nonprofit organization that offers employees growth and development, team spirit, competitive salaries and a comprehensive benefits package. *LI-MM1 IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. The American Red Cross is the foremost volunteer emergency service organization in the United States with more than 235 chapters and 50 regions nationwide. If you share our passion for helping people, join us in this excellent career opportunity. We are currently seeking a Regional CEO for our Louisiana Region, based in New Orleans, Louisiana. This position is very external facing. You should have demonstrated experience with building relationships with key external stakeholders, being the face of an organization, as well as fund development skills. The Louisiana Region of the Red Cross serves the 4.65 million residents in the 64-parish state. NOTE: In order to receive full consideration, please upload a formatted copy of your updated resume, when applying to this position. Job Summary Responsible for representing the American Red Cross in the community. The Regional CEO will focus externally on core mission delivery, fundraising and being the face of the Red Cross for the media, donors and their communities. Has oversight of Red Cross service delivery, fundraising and external relations within an assigned region or geographic area. Manages the community resilience programs, working with community partners to ensure that the communities build local capacity to prepare for, prevent, respond and recover from disasters. Ensures that volunteers, youth and young adults are engaged and retained into the service delivery plans. Depending on the size of the region, work may be carried out through a number of Chapters, including the direct supervision of Executive Directors (ED’s). Is accountable for achieving performance targets for the Region, including service delivery, fundraising/revenue and expense targets. In conjunction with the Division Fundraising Vice President (DFVP), the Regional CEO has primary responsibility across the region for achievement of fundraising goals. Serves as a member of the Division leadership team, supporting and contributing to Division goals and activities. Utilizes the support activities of HR, IT, Finance, Communications and Marketing through a matrix project management system to ensure that all operating units have the necessary resources to execute on their community mission. Responsibilities: 1. Fundraising (30%): In conjunction with the Division Fundraising Vice President (DFVP), is responsible across Region for achievement of fundraising goals. Acts as the chapters’ and/or region’s chief fundraiser. Develops and grows financial resources within Region, ensuring adequate and diversified financial resources. Leads and participates in strategies to raise and leverage funds, including working with Regional and Community Boards. 2. External Relationships and Partnerships (25%): Responsible for building strong relationships with key organizations and community leaders. Cultivates relationships and partnerships with external constituents to further the Red Cross mission. Those partners include donors, governments, corporations, civic organizations and other community charitable and nonprofit agencies. 3. Visibility and Community Relevance (20%): Ensures strong visibility for the American Red Cross in the regional jurisdiction. Increases community awareness, participation and commitment to the Red Cross by being an active community participant and ensuring regular local media communications regarding Red Cross services and regional/national activities, consistent with regional/national communication strategies. Leverages relationships with local/regional media to ensure that the communities in the region are provided access to information about Red Cross services/programs. 4. Dual Regional Performance and assigned chapter and/or region performance – targets and goals (15% along with workforce mgt): Responsible for delivery of overall targets/goals of the Region including any directly assigned chapters. Responsible for strategic and operational management/oversight of reporting Chapter(s) including the effective delivery of services; meeting fundraising, revenue and expense targets; and complying with corporate governance, policies and governmental regulations. Ensures sound financial management and public accountability for contributions, income and all Red Cross assets. Responsible for approving any Chapter annual revenue and expense budgets. Works with Division Vice President (DVP) to establish Regional revenue and expense budgets. 5. Dual Regional Performance and assigned chapter and/or region performance – workforce management: Responsible for hiring, managing and evaluating any Executive Directors (ED’s) within region. This is carried out in collaboration with Community Boards re their advice on these matters. Provides regional oversight and support of any ED’s within Region. Identifies opportunities for sharing knowledge and resources between Regional groups and provides access to best practices and training opportunities available through national headquarters. 6. Internal Collaboration and feedback: Builds strong collaboration and consensus environment between all units in the Region, including any Chapters. Regularly shares feedback on Chapter performance with ED’s in Region, Community Boards, and DVP. Provides direction and strategy for improved performance. Works with DVP and other Regional Executives to ensure coordinated outreach/partnerships with external constituents within the Division (local and state government, donors, corporate partners, other community agencies); collaborative relationships and activities with local Red Cross Biomedical units; positive interactions with Community Boards, and management presence in local communities within the region. 7. Service Delivery (10%): Manages and grows the community resilience programs, working with community partners to ensure that the communities build local capacity to prepare for, prevent, respond and recover from disasters. Grows and ensures consistent, responsive delivery of high-quality Chapter services throughout the Region. This includes emergency and disaster response services, Services to Armed Forces, and international services based on Regional strategies and local community needs and objectives. Increases community awareness, participation and commitment. Builds Regional capacity for service delivery through engagement and retention of volunteers and partners. Ensures that youth and young adults are engaged through a network of Red Cross Clubs which are also integrated into the service delivery plans. 8. Other: Interacts with Community Boards as outlined in the Community Board position description. May be responsible for center of excellence design and maintenance. May be responsible for a geographic region rather than reporting community chapters. In order to be eligible for this level of position, the Region’s total revenue must be $7M or more. 9. Responsible for implementing the American Red Cross nation diversity and inclusion strategy as well as creating and implementing regional and chapter diversity, equity, inclusion strategies that support a diverse, equitable and inclusive environment with a shared sense of belonging for staff and volunteers. This position provides vision, leadership and counsel on diversity initiatives, strategic planning, training and education for American Red Cross staff and volunteers within the region and chapters. 9. It is the responsibility of all Red Cross staff members to recruit, train and work with volunteers and to treat all clients, volunteers, guests, and other employees in a courteous and respectful manner at all times while maintaining a cooperative atmosphere for everyone. It is expected that each member of the regional management team to work with a volunteer counterpart to ensure key volunteers are utilized and ensure depth within the function. 10. Carries out any additional assignments required to fulfill the Mission of the American Red Cross. Competencies: 1. Organizational Agility – knowledgeable about how organizations work; knows how to get things done both through formal channels and informal network; understands the origin and reasoning behind key policies, practices and procedures; understands the cultures of organizations 2. Deal with Ambiguity – can effectively cope with change; can shift gears comfortably; can decide and act without have the total picture; isn’t upset when things are in the air; doesn’t have to finish things before moving on; can comfortably hand risk and uncertainty 3. Manage Complexity – can effectively deliver results in complex environments incorporating factors such as a large geographic area, high disaster risk, major media, multiple government or political entities, large fundraising goals and a diverse community populations 4. Interpersonal Savvy – relates well to all kinds of people – up, down and sideways; inside and outside the organization; builds appropriate support; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high tension situations comfortably 5. Professionalism and Integrity – evaluates lessons learned from both success and failures; demonstrates willingness to make commitments based on information known at the time; delivers on commitments; models a ‘can-do’ attitude and takes initiative; is a self-starter; inspires and motivates others to do the same. Embraces rather than resists additional responsibilities. Adheres to enterprise policies; acts with integrity; settles rather than creates conflict 6. Manage Vision and Purpose – communicates a compelling and inspired vision or sense of core purpose; talks beyond today; talks about possibilities; is optimistic; creates mileposts and symbols to rally support behind the vision; makes the vision sharable by everyone; can inspire and motivate units or organizations Essential Functions/Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Qualifications Education: Four year college degree (BS/BA) in Business, Communications, Marketing, Public Relations, Finance or non-profit administration or equivalent experience required. Prefer Master’s degree in the field of community organization, public or business administration or nonprofit management. Experience: Minimum 7 years related experience in the profit or not-for-profit sector in business, sales or corporate administration. Proven track record in raising significant financial resources. Management Experience: Minimum 5 years experience directing a workforce and program management responsibilities. Skills and Abilities: Demonstrated ability to develop effective work teams and build consensus within the organization and community. Demonstrated ability to exercise good and timely judgments in complex situations. Demonstrated ability for strong communication and influencing skills along with public speaking and writing. Demonstrated ability to develop and implement fundraising strategies. Travel: As required. May also involve field work. *Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). The American Red Cross is a nonprofit organization that offers employees growth and development, team spirit, competitive salaries and a comprehensive benefits package. *LI-MM1 IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
