72 jobs found in Massachusetts

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: We are currently hiring for the following schedules: Friday-Monday 2:00PM-12:40AM As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We provide almost half of the nation’s blood supply, as well as humanitarian relief at home and abroad. We turn compassion into action through the care we provide our blood donors, and the spirit of service we share with our colleagues. Learn more about the life-saving impact our employees have in their communities in this short video: https://www.youtube.com/watch?v=Hg3XJCA8RQ0 If you share our passion for helping people, then join us in this excellent career opportunity. The incumbent is responsible for the production of blood products and the release of plasma products for fractionation. Duties and Responsibilities: Prepares blood components, including but not limited to red blood cells, fresh frozen plasma, platelet concentrates, and recovered plasma. Prepares products and performs quality control checks on equipment. Releases frozen plasma for fractionation including but not limited to reviewing of all necessary paperwork, accurately placing labels, and computer verification of labeled products. Ensures that productivity standards are met. Maintains neat records and a clean orderly work area. Recognizes and reports discrepant conditions to supervisor. Follows established departmental and personnel policies. Ensures compliance with state and federal regulations, National Red Cross Blood Services Directives (BSD’s), American Association of Blood Banks (AABB) standards, and New England Region policies and procedures. Qualifications : High School diploma, GED or equivalent. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We provide almost half of the nation’s blood supply, as well as humanitarian relief at home and abroad. We turn compassion into action through the care we provide our blood donors, and the spirit of service we share with our colleagues. Learn more about the life-saving impact our employees have in their communities in this short video: https://www.youtube.com/watch?v=Hg3XJCA8RQ0 If you share our passion for helping people, then join us in this excellent career opportunity. Schedule is Tuesday- Thurs 2:00pm-10:00pm, Friday, 12:00pm-8:00pm and Saturday 8:00am-4:00pm Responsibilities: 1. Receive routine orders for a variety of blood and pharmaceutical products and transfusion-related supplies. Follow appropriate procedures ensuring accurate order entry and order fulfillment. Make follow-up calls if product needs cannot be met as expected. 2. Maintain/work with data, tools or computer programs to facilitate management and monitoring of product and service information. 3. Provide customer service to clients. Proactively communicate with hospital customers to increase customer satisfaction. 4. Maintain positive and professional communications, both internally as well as externally to provide regular product/service information and follow-up; promote teamwork. 5. Assist hospital personnel with inventory alternatives when requested products are unavailable within established guidelines and procedures that assist the customers and the patient. 6. Rotate inventory of primary and remote facilities to ensure adequate supplies of products for the needs of customers. 7. Investigate and resolve hospital shipment problems. Receive, investigate and communicate related to customer concerns; complete customer concern documentation accurately and timely, then forward to appropriate individual(s) for follow-up/review. 8. Determine most economical method of transportation for hospital shipments. 9. Perform other duties as necessary. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Scope Work independently to complete assignments and adheres to regulatory requirements as needed. Qualifications High school diploma or equivalent required. Minimum two years of progressive experience in a dynamic, multi-task operational environment preferred. Experience in blood or pharmaceutical inventory management/hospital customer relations/logistics is preferred. Excellent oral and written communication skills. Outstanding interpersonal skills in dealing with all levels of customers and staff (paid and volunteer ). Must have excellent organizational skills, be able to handle multiple priorities effectively. Problem solving and analytical skills. Working knowledge of computers. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We provide almost half of the nation’s blood supply, as well as humanitarian relief at home and abroad. We turn compassion into action through the care we provide our blood donors, and the spirit of service we share with our colleagues. Learn more about the life-saving impact our employees have in their communities in this short video: https://www.youtube.com/watch?v=Hg3XJCA8RQ0 If you share our passion for helping people, then join us in this excellent career opportunity. Job Summary: The incumbent is responsible for performing serological, molecular and immunological testing of patients, donors and contract samples. Participates in the educational and developmental activities of the laboratory. SCOPE: The incumbent reports to the Laboratory Manager of HLA Services. Duties and Responsibilities: Performs serological, molecular and immunological procedures in the HLA laboratory that include, but are not limited to, DNA extraction, PCR amplification, NGS (Next Generation Sequencing), Sanger sequence based typing, probe hybridization/detection, crossmatching, antibody screens and other procedures as defined. Performs quality control functions and daily equipment maintenance. Maintains neat and accurate records and a clean and orderly work area. Performs tasks related to ongoing evaluations and projects as requested. Orders and prepares reagents; performs reagent quality control. Participates and/or assists in laboratory education and training. Attends continuing education programs. Ensures that customer satisfaction is always given top priority. Complies with state and federal regulations, Code of Federal Regulations (CFR’s), Blood Services Directives (BSD’s), Clinical Laboratory Improvement Act (CLIA), American Society of Histocompatibility and Immunogenetics (ASHI) standards HLA policies and procedures. Qualifications: Bachelor’s degree and one (1) year of previous HLA experience or molecular genetics laboratory experience, preferably including DNA extractions, PCR amplification, probe hybridization/detection or DNA sequencing. Or Bachelor’s degree and certification as Molecular Diagnostic Specialist from the National Creditation Agency (NCA) certification. This position is in OSHA Category I in view of the fact that the position requires the incumbent to work under conditions where the potential exists for the incumbent to make contact with blood or blood components as a result of splashes, spills, and/or other needlesticks. Comprehensive knowledge of basic computer skills is preferred. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The mission of the American Red Cross is to prevent and alleviate human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors. Donations of blood are what make the American Red Cross the largest single supplier of blood and blood products in the U.S. Each year, nearly 4 million people donate blood through the Red Cross, helping to provide more than 40% of America’s blood supply. Experienced Phlebotomists are essential to the success of our mission. We are currently seeking an Experienced Phlebotomist in our Danvers, MA Office. Summary Conduct donor health history screening to determine eligibility and provide donor care during the collection of manual and automated blood units. Perform blood drive support functions as assigned. Demonstrate excellence in customer service and public relations to promote a positive, professional image of the American Red Cross Biomedical Services. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations. Qualifications RN/LPN or equivalent experience is required, with current state licensure as required. Minimum one year of documented satisfactory performance in Collections Technician II or Collection Technician III position or equivalent experience is required. Customer service experience, effective verbal communication and public relations skills are required. A current valid driver's license and good driving record is required. Previous truck and/or bus driving experience is desirable. Collections Staff that is hired with DOT driving responsibilities will be required to pass DOT physical and related requirements and be able to possess or obtain a medical certification of at least one year duration. Basic computer skills desirable. Applicable local licensure if required by state directives. Why the American Red Cross? We offer employee growth and development, an incomparable team spirit and a comprehensive benefits package inclusive of health and 401K. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The mission of the American Red Cross is to prevent and alleviate human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors. Donations of blood are what make the American Red Cross the largest single supplier of blood and blood products in the U.S. Each year, nearly 4 million people donate blood through the Red Cross, helping to provide more than 40% of America’s blood supply. Experienced Phlebotomists are essential to the success of our mission. We are currently seeking an Experienced Phlebotomist in our Danvers, MA Office. Summary Conduct donor health history screening to determine eligibility and provide donor care during the collection of manual and automated blood units. Perform blood drive support functions as assigned. Demonstrate excellence in customer service and public relations to promote a positive, professional image of the American Red Cross Biomedical Services. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations. Qualifications RN/LPN or equivalent experience is required, with current state licensure as required. Minimum one year of documented satisfactory performance in Collections Technician II or Collection Technician III position or equivalent experience is required. Customer service experience, effective verbal communication and public relations skills are required. A current valid driver's license and good driving record is required. Previous truck and/or bus driving experience is desirable. Collections Staff that is hired with DOT driving responsibilities will be required to pass DOT physical and related requirements and be able to possess or obtain a medical certification of at least one year duration. Basic computer skills desirable. Applicable local licensure if required by state directives. Why the American Red Cross? We offer employee growth and development, an incomparable team spirit and a comprehensive benefits package inclusive of health and 401K. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The mission of the American Red Cross is to prevent and alleviate human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors. Donations of blood are what make the American Red Cross the largest single supplier of blood and blood products in the U.S. Each year, nearly 4 million people donate blood through the Red Cross, helping to provide more than 40% of America’s blood supply. Experienced Phlebotomists are essential to the success of our mission. We are currently seeking an Experienced Phlebotomist in our Boston, MA Office. Summary Conduct donor health history screening to determine eligibility and provide donor care during the collection of manual and automated blood units. Perform blood drive support functions as assigned. Demonstrate excellence in customer service and public relations to promote a positive, professional image of the American Red Cross Biomedical Services. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations. Qualifications RN/LPN or equivalent experience is required, with current state licensure as required. Minimum one year of documented satisfactory performance in Collections Technician II or Collection Technician III position or equivalent experience is required. Customer service experience, effective verbal communication and public relations skills are required. A current valid driver's license and good driving record is required. Previous truck and/or bus driving experience is desirable. Collections Staff that is hired with DOT driving responsibilities will be required to pass DOT physical and related requirements and be able to possess or obtain a medical certification of at least one year duration. Basic computer skills desirable. Applicable local licensure if required by state directives. Why the American Red Cross? We offer employee growth and development, an incomparable team spirit and a comprehensive benefits package inclusive of health and 401K. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Job Description We are currently hiring for the following schedules: Tuesday - Saturday 7am-3:30pm or Thursday - Sunday 6:00am-4:40pm As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We provide almost half of the nation’s blood supply, as well as humanitarian relief at home and abroad. We turn compassion into action through the care we provide our blood donors, and the spirit of service we share with our colleagues. Learn more about the life-saving impact our employees have in their communities in this short video: https://www.youtube.com/watch?v=Hg3XJCA8RQ0 If you share our passion for helping people, then join us in this excellent career opportunity. The incumbent is responsible for the production of blood products and the release of plasma products for fractionation. Duties and Responsibilities: Prepares blood components, including but not limited to red blood cells, fresh frozen plasma, platelet concentrates, and recovered plasma. Prepares products and performs quality control checks on equipment. Releases frozen plasma for fractionation including but not limited to reviewing of all necessary paperwork, accurately placing labels, and computer verification of labeled products. Ensures that productivity standards are met. Maintains neat records and a clean orderly work area. Recognizes and reports discrepant conditions to supervisor. Follows established departmental and personnel policies. Ensures compliance with state and federal regulations, National Red Cross Blood Services Directives (BSD’s), American Association of Blood Banks (AABB) standards, and New England Region policies and procedures. Qualifications : High School diploma, GED or equivalent. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The mission of the American Red Cross is to prevent and alleviate human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors. Donations of blood are what make the American Red Cross the largest single supplier of blood and blood products in the U.S. Each year, nearly 4 million people donate blood through the Red Cross, helping to provide more than 40% of America’s blood supply. Experienced Phlebotomists are essential to the success of our mission. We are currently seeking an Experienced Phlebotomist in our Raynham, MA Office. Summary Conduct donor health history screening to determine eligibility and provide donor care during the collection of manual and automated blood units. Perform blood drive support functions as assigned. Demonstrate excellence in customer service and public relations to promote a positive, professional image of the American Red Cross Biomedical Services. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations. Qualifications RN/LPN or equivalent experience is required, with current state licensure as required. Minimum one year of documented satisfactory performance in Collections Technician II or Collection Technician III position or equivalent experience is required. Customer service experience, effective verbal communication and public relations skills are required. A current valid driver's license and good driving record is required. Previous truck and/or bus driving experience is desirable. Collections Staff that is hired with DOT driving responsibilities will be required to pass DOT physical and related requirements and be able to possess or obtain a medical certification of at least one year duration. Basic computer skills desirable. Applicable local licensure if required by state directives. Why the American Red Cross? We offer employee growth and development, an incomparable team spirit and a comprehensive benefits package inclusive of health and 401K. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The mission of the American Red Cross is to prevent and alleviate human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors. Donations of blood are what make the American Red Cross the largest single supplier of blood and blood products in the U.S. Each year, nearly 4 million people donate blood through the Red Cross, helping to provide more than 40% of America’s blood supply. Experienced Phlebotomists are essential to the success of our mission. We are currently seeking an Experienced Phlebotomist in our Danvers, MA Office. Summary Conduct donor health history screening to determine eligibility and provide donor care during the collection of manual and automated blood units. Perform blood drive support functions as assigned. Demonstrate excellence in customer service and public relations to promote a positive, professional image of the American Red Cross Biomedical Services. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations. Qualifications RN/LPN or equivalent experience is required, with current state licensure as required. Minimum one year of documented satisfactory performance in Collections Technician II or Collection Technician III position or equivalent experience is required. Customer service experience, effective verbal communication and public relations skills are required. A current valid driver's license and good driving record is required. Previous truck and/or bus driving experience is desirable. Collections Staff that is hired with DOT driving responsibilities will be required to pass DOT physical and related requirements and be able to possess or obtain a medical certification of at least one year duration. Basic computer skills desirable. Applicable local licensure if required by state directives. Why the American Red Cross? We offer employee growth and development, an incomparable team spirit and a comprehensive benefits package inclusive of health and 401K. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The American Red Cross is the premier provider of Nurse Assistant Training (NAT) and has prepared individuals for work in the nursing field for over 100 years. The program is designed with input from educators, caregivers, and long-term industry representatives from across the United States. We are currently seeking a part-time Nurse Evaluator in Lawrence, MA. This is a part-time position, where you will be scheduled between 8-16 hours every week, and must be able to work weekdays and some weekends. Locations include Lawrence, Lowell, Haverhill and surrounding areas. Job Summary: The Nurse Evaluator oversees the skills and written portions of the MA Competency Evaluation for nurse assistant candidates, and is responsible for evaluating candidate competency in accordance with state laws. Responsibilities: Accurately evaluates nurse assistant candidate’s performance using the format prescribed by the state of MA. Administers the MA Nurse Assistant Training Competency Exam Maintains confidentiality, test security, and quality assurance according to the state testing program’s requirements. Completes and maintains confidential, accurate and complete records and reports as required by state and federal regulations and the American Red Cross policies. Successfully manages operation of test site and maintains a cooperative working relationship with testing sites and staff to provide a comprehensive and safe testing environment for applicants. Responsible for efficient and effective use of all testing supplies, materials and equipment maintaining appropriate controls for loss reduction. Maintains the appearance of Regional Testing sites. Responsible for the delivery of completed exams to the Testing Office. Maintains a strictly professional relationship with testing sites, always protecting the integrity of the exam and the Nurse Evaluator position. Minimum qualifications: Applicants must be a current Registered Nurse in MA. Must have at least two years of nursing experience, as a Registered Nurse, with a minimum of one year in a long term care facility. Additional skills and abilities needed: Nurse Evaluators must maintain a current active RN license without restriction or probation in MA. Must have the ability and willingness to represent the American Red Cross in a professional manner. Knowledge of federal and state requirements governing Certified Nurse Assistant training and testing. Professional written and oral communication skills. Strong interpersonal skills. Knowledge of the state or vendor requirements related to documentation and report preparation. Proficiency in a variety of computer software, including scheduling software, Outlook and other Microsoft Office programs. Superior organizational, planning and problem solving skills. Ability to work independently. The ability to travel to multiple testing site locations within a 40 mile radius of the geographical area assigned Must be able to work various hours, to include standard day shifts, and as needed. Essential Functions/Physical Requirements: Depending on work assignment, this position may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk, and manipulate (lift, carry, move) light to medium weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The American Red Cross is the premier provider of Nurse Assistant Training (NAT) and has prepared individuals for work in the nursing field for over 100 years. The program is designed with input from educators, caregivers, and long-term industry representatives from across the United States. We are currently seeking a part-time Nurse Evaluator in Braintree, MA. This is a part-time position, where you will be scheduled between 8-16 hours every week, and must be able to work weekdays and some weekends. Locations include Braintree, Hyde Park, Dorchester and surrounding areas. Job Summary: The Nurse Evaluator oversees the skills and written portions of the MA Competency Evaluation for nurse assistant candidates, and is responsible for evaluating candidate competency in accordance with state laws. Responsibilities: Accurately evaluates nurse assistant candidate’s performance using the format prescribed by the state of MA. Administers the MA Nurse Assistant Training Competency Exam Maintains confidentiality, test security, and quality assurance according to the state testing program’s requirements. Completes and maintains confidential, accurate and complete records and reports as required by state and federal regulations and the American Red Cross policies. Successfully manages operation of test site and maintains a cooperative working relationship with testing sites and staff to provide a comprehensive and safe testing environment for applicants. Responsible for efficient and effective use of all testing supplies, materials and equipment maintaining appropriate controls for loss reduction. Maintains the appearance of Regional Testing sites. Responsible for the delivery of completed exams to the Testing Office. Maintains a strictly professional relationship with testing sites, always protecting the integrity of the exam and the Nurse Evaluator position. Minimum qualifications: Applicants must be a current Registered Nurse in MA. Must have at least two years of nursing experience, as a Registered Nurse, with a minimum of one year in a long term care facility. Additional skills and abilities needed: Nurse Evaluators must maintain a current active RN license without restriction or probation in MA. Must have the ability and willingness to represent the American Red Cross in a professional manner. Knowledge of federal and state requirements governing Certified Nurse Assistant training and testing. Professional written and oral communication skills. Strong interpersonal skills. Knowledge of the state or vendor requirements related to documentation and report preparation. Proficiency in a variety of computer software, including scheduling software, Outlook and other Microsoft Office programs. Superior organizational, planning and problem solving skills. Ability to work independently. The ability to travel to multiple testing site locations within a 40 mile radius of the geographical area assigned Must be able to work various hours, to include standard day shifts, and as needed. Essential Functions/Physical Requirements: Depending on work assignment, this position may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk, and manipulate (lift, carry, move) light to medium weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We provide almost half of the nation’s blood supply, as well as humanitarian relief at home and abroad. We turn compassion into action through the care we provide our blood donors, and the spirit of service we share with our colleagues. Learn more about the life-saving impact our employees have in their communities in this short video: https://www.youtube.com/watch?v=Hg3XJCA8RQ0 If you share our passion for helping people, then join us in this excellent career opportunity. Responsible for performing Perioperative Autologous Cell Salvage (PACS) services according to American Red Cross policies and procedures, including safety policies. Responsible for demonstrating excellence in customer service, promoting a positive, professional image of the American Red Cross Biomedical Services. Assists with routine departmental tasks as directed. Job Description 1. Transports and operates PACS equipment and performs specified salvage procedures which may include Platelet Rich Plasma (PRP) sequestration. 2. Assesses patient/surgical procedure for suitability for PACS. 3. Monitors blood loss, assesses appropriate time for washing of salvaged blood, and communicates to anesthesia and/or nursing staff the blood volume processed and available to be returned to patient. Maintains knowledge of steps of applicable surgical procedures. Notifies surgeon and/or anesthesiologist in charge if problems occur with the procedure. 4. Maintains accurate, complete and legible records pertaining to the patient and the PACS or Platelet Rich Plasmac (PRP) procedure. Labels for reinfusion the autologous product, as appropriate. 5. Removes disposable and cleans equipment at end of the procedure. Ensures that necessary equipment and disposable are available for the next cell salvage procedure. 6. Reports and removes defective equipment from operation. Assists supervisor in assuring equipment is maintained and adequate supplies are stocked. 7. Reports incidents and adverse reactions and completes appropriate paperwork. 8. Collects samples of the salvaged blood product for quality assurance purposes. 9. Supports Supervisor in review of department paperwork and monthly reports. May assist in training new staff. 10. May assume “designee” duties at direction of Supervisor/ Medical Director. These duties may include but are not limited to: retrieval and confirmation of requests for service, scheduling and assigning cases, and coordinating the importing of operators from other ARC facilities. Qualifications Job knowledge equivalent to that gained through the completion of an Associate’s Degree or equivalent combination of education and relevant experience as determined by the PACS Program Physician required. Minimum one year experience in the health care or blood banking industry required. Excellent communication skills, basic computer skills and attention to detail required. Ability to work independently, react quickly and work effectively in a surgical setting required. Familiar with basic aseptic technique preferred. Demonstrated technical skills; ability to operate medical equipment required. Must be willing to work a varied schedule including some evenings as well as on-call responsibilities May be required to have own vehicle, a valid and current driver’s license and insurance and a good driving record. Retain a current CPR certification (If employee does not have current CPR certification, the individual may be allowed into the program, but CPR certification must be obtained within six weeks). Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We provide almost half of the nation’s blood supply, as well as humanitarian relief at home and abroad. We turn compassion into action through the care we provide our blood donors, and the spirit of service we share with our colleagues. Learn more about the life-saving impact our employees have in their communities in this short video: https://www.youtube.com/watch?v=Hg3XJCA8RQ0 If you share our passion for helping people, then join us in this excellent career opportunity. Responsible for performing Perioperative Autologous Cell Salvage (PACS) services according to American Red Cross policies and procedures, including safety policies. Responsible for demonstrating excellence in customer service, promoting a positive, professional image of the American Red Cross Biomedical Services. Assists with routine departmental tasks as directed. Job Description 1. Transports and operates PACS equipment and performs specified salvage procedures which may include Platelet Rich Plasma (PRP) sequestration. 2. Assesses patient/surgical procedure for suitability for PACS. 3. Monitors blood loss, assesses appropriate time for washing of salvaged blood, and communicates to anesthesia and/or nursing staff the blood volume processed and available to be returned to patient. Maintains knowledge of steps of applicable surgical procedures. Notifies surgeon and/or anesthesiologist in charge if problems occur with the procedure. 4. Maintains accurate, complete and legible records pertaining to the patient and the PACS or Platelet Rich Plasmac (PRP) procedure. Labels for reinfusion the autologous product, as appropriate. 5. Removes disposable and cleans equipment at end of the procedure. Ensures that necessary equipment and disposable are available for the next cell salvage procedure. 6. Reports and removes defective equipment from operation. Assists supervisor in assuring equipment is maintained and adequate supplies are stocked. 7. Reports incidents and adverse reactions and completes appropriate paperwork. 8. Collects samples of the salvaged blood product for quality assurance purposes. 9. Supports Supervisor in review of department paperwork and monthly reports. May assist in training new staff. 10. May assume “designee” duties at direction of Supervisor/ Medical Director. These duties may include but are not limited to: retrieval and confirmation of requests for service, scheduling and assigning cases, and coordinating the importing of operators from other ARC facilities. Qualifications Job knowledge equivalent to that gained through the completion of an Associate’s Degree or equivalent combination of education and relevant experience as determined by the PACS Program Physician required. Minimum one year experience in the health care or blood banking industry required. Excellent communication skills, basic computer skills and attention to detail required. Ability to work independently, react quickly and work effectively in a surgical setting required. Familiar with basic aseptic technique preferred. Demonstrated technical skills; ability to operate medical equipment required. Must be willing to work a varied schedule including some evenings as well as on-call responsibilities May be required to have own vehicle, a valid and current driver’s license and insurance and a good driving record. Retain a current CPR certification (If employee does not have current CPR certification, the individual may be allowed into the program, but CPR certification must be obtained within six weeks). Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: We are currently seeking a Regional Chief Operating Officer for our Massachusetts Region, based in Medford, MA. As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. If you share our passion for helping people, join us in this excellent career opportunity. Reporting to the Regional Executive, the Regional Chief Operating Officer serves as a member of the Regional Senior Management Team. Ensures organizational effectiveness by providing leadership, vision and strategic planning. Directs, administers and coordinates the Region’s organizational and business activities to ensure goals and priorities as established by the National Organization and the Regional Executive are met. Supervises the Business Operations Manager, regional administrative staff (volunteers and employees) and Community Services programs if they exist in the Region. Is responsible for all regional administrative functions. Is the liaison with the consolidated back office functions at NHQ (e.g. Finance, HR, IT, Fleet Management, Real Estate, Facilities Management, Risk Management, Office of General Counsel) and ensures the Region’s responsibilities correlating to these functions are accomplished. Responsibilities: 1. Staff Management: Responsible for personnel management of the Business Operations Manager/Coordinator, regional administrative staff, facilities/fleet management staff and community services staff. Some or all of these positions may be held by volunteers. Serves as coach and mentor to management, staff (employees and volunteers) in these areas throughout the Region. Demonstrated commitment to professional development for self and staff in the Operations function. 2. Financial & Reporting: Provides ongoing analysis, monitoring and forecasting for Region. Interprets financial reports for chapter boards and executives as needed. In collaboration with NHQ Finance unit, ensures fiduciary responsibility, sound financial management and accountability for contributions, income and all other Red Cross assets. In collaboration with the Regional Executive and Regional Chief Development Officer (RCDO), provides support for the analysis, monitoring and forecasting of the fundraising budget. Ensures that the Region is in compliance and meeting all corporate requirements including performance management and reporting. Reporting includes FOCIS, United Way, grant(s) reporting, finance reports and other data as required. 3. Consolidated functions: Serves as the regional liaison with National Headquarters consolidated functions (i.e. Finance, Human Resources, Information Technology, Real Estate, Facilities/Fleet Management, Risk Management, Office of General Counsel, etc.) and ensures that the Region’s responsibilities related to carrying out those functions in the region are accomplished. 4. Service Delivery Liaison and Program Management Oversight: On behalf of the Regional Executive, may serve as the regional liaison ensuring that a collaborative partnership is maintained with PHSS and Biomed to ensure a One Red Cross approach to service delivery within the Region. Responsible for personnel management, program development, operations, revenue and expense targets for all Community Service programs. Facilitates the planning process including all stakeholders in the event a community service program is transitioned from the Red Cross to another organization. 5. Support Function Oversight for: •Fleet Management: Oversees the Region’s fleet to ensure the upkeep and safe operations of all vehicles and trailers. Works within National and PHH guidelines. Manages the turnover of the fleet through the capital budget following ARC guidelines for age and mileage. •Facilities Management: In collaboration with NHQ Real Estate Services (RES) ensures that real estate transactions related to leasing/subleasing, selling/purchasing are carried out in accordance with established policies/procedures. Ensures maintenance of building/grounds for all facilities within the Region. When other organizational units (PHSS, BioMed, NHQ) share space in any of the regional facilities, manages the relationships and facility issues with these business partners. •Human Resources: Serves as the Region’s liaison with Human Resources to ensure that ARC policies & procedures are supported region-wide. Supports the on-boarding of new staff including completion of regulatory requirements, authorized equipment and access •Information Systems: Serves as the Region’s liaison with IT to ensure that hardware, software, phones and phone systems meet ARC minimum standards and are operational. •Continuity of Operations: Ensures Continuity of Operations (COOP) plans are in place and updated for all facilities within the Region. Qualifications Education: Bachelor’s degree in Business, Finance, non-profit administration or similar field required. MBA or equivalent a plus. Experience: Minimum 5 years of experience with at least 3 years in a non-profit or service organization preferred. Previous ARC experience desirable. Management Experience: Minimum 5 years directly related management/supervisory experience. Skills and Abilities: Ability to plan, prioritize and organize work to maximize team performance and meet customer expectations. Excellent organizational skills and ability to work with attention to detail. Strong project management skills. Strong interpersonal skills and the ability to create and maintain collaborative work relationships within the organization and with external stakeholders. Refined critical thinking, analysis and problem solving skills and the ability to establish and adjust to current and emerging priorities and negotiate multiple complex activities. Other: Proficient with MS Office software, including Word, Excel, PowerPoint and Outlook. Strong knowledge of federal, state and local employment laws. Travel: Travel is required throughout the Region. Some out-of-region travel may also be required. Essential Functions/Physical Requirements Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. *LI-MM1 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: We are currently hiring for the following schedules: Friday-Monday 2:00PM-12:40AM As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We provide almost half of the nation’s blood supply, as well as humanitarian relief at home and abroad. We turn compassion into action through the care we provide our blood donors, and the spirit of service we share with our colleagues. Learn more about the life-saving impact our employees have in their communities in this short video: https://www.youtube.com/watch?v=Hg3XJCA8RQ0 If you share our passion for helping people, then join us in this excellent career opportunity. The incumbent is responsible for the production of blood products and the release of plasma products for fractionation. Duties and Responsibilities: Prepares blood components, including but not limited to red blood cells, fresh frozen plasma, platelet concentrates, and recovered plasma. Prepares products and performs quality control checks on equipment. Releases frozen plasma for fractionation including but not limited to reviewing of all necessary paperwork, accurately placing labels, and computer verification of labeled products. Ensures that productivity standards are met. Maintains neat records and a clean orderly work area. Recognizes and reports discrepant conditions to supervisor. Follows established departmental and personnel policies. Ensures compliance with state and federal regulations, National Red Cross Blood Services Directives (BSD’s), American Association of Blood Banks (AABB) standards, and New England Region policies and procedures. Qualifications : High School diploma, GED or equivalent. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Job Description As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We provide almost half of the nation’s blood supply, as well as humanitarian relief at home and abroad. We turn compassion into action through the care we provide our blood donors, and the spirit of service we share with our colleagues. Learn more about the life-saving impact our employees have in their communities in this short video: https://www.youtube.com/watch?v=Hg3XJCA8RQ0 If you share our passion for helping people, then join us in this excellent career opportunity. Participates in assuring the smooth daily operation of the laboratory. Supervises DNA-based HLA typing or other genetic marker tests such as engraftment monitoring after Stem cell transplantation. Performs Single Bead Antibody Screen analysis. Develops and implements new procedures and is familiar with the various computer software related to data analysis. Helps teaching and training Molecular Genetics and techniques to staff. Helps laboratory staff in solving all technical problems. Provides transfusion support to regional blood banks and ARC customer service. RESPONSIBILITIES AND AUTHORITIES Duties include, but are not limited to the following: Supervise extraction of high quality DNA from various sample sources (whole blood, cultured cells, blood spotted filter paper samples, buccal swabs and segments of blood bag tubing etc.) using automated workstations. Set up new DNA-based tests relevant to the lab’s operation or for new projects. Teach DNA testing methods (Sanger, NGS, and STR) to staff members. Be proficient in Sanger, NGS and STR analysis. Be proficient in Single Bead Antibody Screen analysis. Understand the needs of transfusion support. Write and conduct validation plans. Compile procedure manual. Perform literature searches for projects or contract proposals. Write scientific papers. Help laboratory staff in solving all technical problems. Participate in continuing education programs, keep abreast with work-related scientific and technical progress, and actively encourage coworkers to do the same. Assure that departmental activities are performed in compliance with American Red Cross QMS, state and federal regulations -- including the CFR and local standard operating procedures. Understand and follow safety regulations for handling Biohazard materials. Be proficient in carrying out QC tests for all reagents and equipment used in the lab. POSITION QUALIFICATIONS AND KNOWLEDGE A. Education and Experience Ph.D. degree in biology or related fields or a M.D. degree is required. Must have at least 3 years of molecular genetics experience; at least one year of HLA experience required. B. Job Knowledge and Skills Must have a thorough knowledge of molecular genetics. Must have knowledge of the HLA system. Must have problem solving skills for technical and personnel issues. Must demonstrate communication skills, both written and oral. Must be able to guide and supervise people. Must be able to motivate staff. Should have a working knowledge of data processing. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Full Time position working Sunday 8:30-5:00pm and Mon-Thurs 12:00-8:30pm. Job Description: As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We provide almost half of the nation’s blood supply, as well as humanitarian relief at home and abroad. We turn compassion into action through the care we provide our blood donors, and the spirit of service we share with our colleagues. Learn more about the life-saving impact our employees have in their communities in this short video: https://www.youtube.com/watch?v=Hg3XJCA8RQ0 If you share our passion for helping people, then join us in this excellent career opportunity. Position Summary We are seeking a customer-focused, compassionate individual to contact blood donors and schedule appointments. Blood Donor Schedulers in this fast-paced role will follow scripting and have excellent attention to detail. As a Blood Donor Scheduler, you can play a direct role in our life-saving mission, ensuring that others continue to receive the gift of life! Qualifications High school diploma or equivalent required. Minimum one year of telephone and customer service or telemarketing experience required. Computer experience, excellent customer service and problem-solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and comfort working in a fast-paced environment required Blood Donor Scheduler- Responsibilities Schedule prospective blood donors from a variety of sources by phoning individuals to make donation appointments. Contact active or former blood donors to increase both the frequency of their donations and the number of donors at chapter offices or blood drives, to meet our collection goals Coordinate reminder calls, follow-ups, log-in of data and maintenance of records. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times The aforementioned responsibilities of the Blood Donor Scheduler describe the general nature and level of work and are not an exhaustive list. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We provide almost half of the nation’s blood supply, as well as humanitarian relief at home and abroad. We turn compassion into action through the care we provide our blood donors, and the spirit of service we share with our colleagues. Learn more about the life-saving impact our employees have in their communities in this short video: https://www.youtube.com/watch?v=Hg3XJCA8RQ0 If you share our passion for helping people, then join us in this excellent career opportunity. Will consider Full Time, Part Time or Contract applicants. Position is eligible for a $6,000 sign on bonus Directing the overall operation and administration of the laboratory, including the employment of personnel who are competent to perform test procedures, record and report test results promptly, accurately and proficiently, and assure compliance with the applicable regulations. Ensure that testing systems developed and used for each of the tests performed in the laboratory provide quality laboratory services for all aspects of test performance, which includes the pre-analytic, analytic, and post-analytic phases of testing. Assist the principal investigator on contract duties. This includes organization of contracted work review of quality control records to ensure compliance and attendance at Principle Investigator’s meetings. Designs and develops research work done in the HLA Laboratory in order to make productive advances in the fields of Immunogenetics and/or Histocompatibility, which are consistent with the overall goals of the American Red Cross Blood Services. Ensures that HLA Services remain current and knowledgeable of recent advances in the fields of Immunogenetics, Histocompatibility and Molecular Biology. Prepares research publications, grant requests and regularly scheduled research progress reports, manuscripts summarizing projects and results for review and publication in professional journals. Assists in maintaining high quality, reliable and cost effective clinical HLA testing services. Provides technical support for clinical HLA testing services. This includes, but is not limited to: Review of necessary test reports, quality control and compliance with ASHI standards Help resolve difficult or unusual clinical testing problems Reviews and updates procedures as necessary to ensure compliance with state and federal regulations, National Red Cross Blood Services Directives (BSD's), American Association of Blood Banks (AABB) standards and New England Regional policies and procedures. Organizes and directs special projects to evaluate, improve and/or develop new test procedures, techniques and reagents, some of which may be offered as clinical services. Collects and analyzes data, interprets results and adjusts course of project as necessary. Ensure that the technical staff participates in continuing education relevant to histocompatibility and/or immunogenetics testing at least to the level of the minimum requirements outlined by the ASHI Accreditation Review Board. Acts as a resource in the field to staff members and area hospitals and participates in HLA workshops. Participates in meetings and seminars to present own work and discuss research of others. Ensures that customer satisfaction is given top priority at all times. Seeks new accounts, contracts and services to ensure the continued success of the laboratory. Qualifications: Requires a M.D. or Ph.D. degree. This position requires an extensive working knowledge of a broad range of areas: HLA-ABC, DR and DQ serology; cell culture techniques;cross matching for platelets and solid organ support molecular testing techniques; PCR; oligonucleotide hybridization, DNA sequencing as well as in depth knowledge of other areas in the field of Histocompatibility and Immunogenetics. Requires 4 years of experience in all phases of Histocompatibility and Immunogenetics. Must be certified by ASHI as a qualified Director or be eligible for certification. Requires demonstrated written and verbal communications skills. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Service to the Armed Forces (SAF) program provides a worldwide system of services that are available to military members and their families. These services include an emergency communications network available 24 hours a day, 7 days a week, to assist in family emergencies; verification of emergency leave information to help military commands make informed decisions, access to financial assistance, confidential counseling, information and referral and other social services. The SAF Hero Care Centers are responsible for the intake, verification and delivery of emergency messages and other services between service members and/or veterans, and their families. They provide high quality service to customers and clients, consistent with Service to the Armed Forces and American Red Cross standards. The American Red Cross has a fantastic career opportunity available for a Call Center Supervisor for the Services to the Armed Forces (SAF) Hero Care Centers in Springfield, MA. This is a full-time position, on the 2nd shift and will be scheduled from 3:30pm to 12am midnight. Job Summary The Shift Supervisor is responsible for the casework and program service activities for individuals and/or families requiring social service organization assistance that are handled through the SAF call center. Supervisors are responsible for the oversight of SAF Call Center to ensure member service is professional and efficient and systems are utilized to their fullest potential. Supervisors provide leadership and support to assigned associates, support the customer service department to meet customer service expectations of both internal and external customers and plans, supervises, and improves quality of the day-to-day and long-term activities of the customer service unit according to SAF and American Red Cross standards. Responsibilities: Supervises and coordinates the day-to-day operations of a designated shift, to include hiring and scheduling of staff, assigning work hours and specific job functions, monitoring workloads, and recommending personnel actions such as retention, promotion, transfer, or dismissal. Plans, organizes, directs, and controls the quality of the activities in the customer service unit. Implements plans and schedules for the efficient and productive use of personnel and technology to ensure optimal service delivery. Ensures quality and consistency of casework by routinely monitoring calls and conducting routine evaluations using SAF quantitative methods and other tools and processes. Motivates and monitors performance management of Call Center Representatives. May assist in conducting performance evaluations. Assists in development and delivery of training programs to maximize potential of individual employees and in support of Company policies, departmental procedures and job duties. Generates and interprets system reports reflecting case-related statistics such as call volume, call abandonment rates, staff availability and workload. Assesses reports and processes and makes recommendations for improvement. Assists in the management of supporting systems software and hardware. Provides support in conversions, enhancements to existing systems and implementation of new operating systems. Develops and implements procedures to ensure smooth operation of the division. Studies and standardizes procedures to improve efficiency of service delivery. Maintains harmony among workers and resolves grievances. Acts as technical expert when appropriate. Understands and applies Red Cross and SAF policies consistently and correctly. May work with community-based service agencies in coordinating service delivery to client base. Monitors unit activities for compliance to organizational procedures and workflows. Carries out any additional assignments required to fulfill the Mission of the American Red Cross. Minimum Qualifications: Education: Bachelor’s degree in social or health science, personnel administration, business or public administration, computer science or related field, or equivalent education and relevant work experience in human or social services, customer or client services, call center or other types of experience with customer/client contact is required. May require MSW and state licensing. Experience: Minimum of 3-5 years proven experience and documented success in human or social services, customer or client services, call center or other types of experience with customer/client contact. Knowledge of applicable regulatory issues and Call Center technologies including Automatic Call Distributors (ACD), Interactive Voice Response (IVR), and other data/voice networks. Demonstrated project management, process efficiency and systems management. Preferred: Experience with American Red Cross programs and services or other similar social services; familiarity with military culture, regulations and protocol. Management Experience: 1-3 years. Call Center or Customer Service management experience preferred. Skills and Abilities: Excellent interpersonal, verbal and written communications skills. Ability to manage multiple priorities with strong skills in multi-tasking, planning and problem-solving. Must be capable of directing and working effectively with donors, volunteers, staff and committees in a wide range of activities while under pressure and/or deadlines. Ability to manage multiple projects. Detail oriented, extensive organizational skills and excellent follow-through ability. Other: Viable candidates must have intermediate level proficiency (or higher) with MS Office software, including Microsoft Word, Excel, PowerPoint and Outlook, with experience in using an electronic customer relationship (CRM) or Case Management System (CMS) or similar customer centric relational database is highly preferred. This position will require the ability to work non-standard work hours and rotating weekend days, and may involve travel in the field (less than 10%). IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: HOURS ARE MONDAY - FRIDAY 7:00PM-11:00PM As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We provide almost half of the nation’s blood supply, as well as humanitarian relief at home and abroad. We turn compassion into action through the care we provide our blood donors, and the spirit of service we share with our colleagues. Learn more about the life-saving impact our employees have in their communities in this short video: https://www.youtube.com/watch?v=Hg3XJCA8RQ0 If you share our passion for helping people, then join us in this excellent career opportunity. Duties and Responsibilities: Maintains a quality working relationship with members of the Donor Services, Warehouse, Maintenance and Shipping/Distribution Departments as it relates to all duties and responsibilities. Removes used/open supplies and accurately repacks supplies and equipment for the stationery and emergency supply boxes. Assists Mobile Operations by loading and unloading trucks. Inspects and replaces non-disposable equipment and supplies. Recycles those items that are in usable condition and discards any in non-usable condition. Inspects all supplies that have an out-date and repacks according to anticipation of usage prior to out-date. Evaluates weekly amount of supplies needed and submits appropriate requisition form to Central Supply Room (CSR) Foreperson. Assists in monthly inventory, as required. Empties and refills all paperwork boxes and replaces outdated forms with current forms as provided by manager. Arranges for photocopying of all required forms and required forms and reordering of all forms that are stock warehouse items or that required special order Performs regulated functions as assigned (i.e., label verification, CU504 QC). Arranges for cleaning of trunks as needed. Performs functions in compliance with state and federal regulations. Ensures that customer satisfaction is always given top priority. Performs other duties as assigned. Qualifications: High School education required. One to three months related experience preferred. Requires good verbal and written communication skills. Effective organizational skills required. Ability to work effectively, efficiently and with attention to detail required. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Phlebotomist/Mobile Driver Job Summary Are you seeking a full-time opportunity that makes a difference? Are you passionate about meeting new people? Do you want to have an impact in your community, across the country, and around the world? If your answer is “yes”, then we invite you to become a Phlebotomist/Mobile Driver for the American Red Cross! From transporting and setting up blood collection equipment at work sites, to drawing blood from donors, as a Phlebotomist/Mobile Driver with the American Red Cross you will work all aspects of blood drives at schools, offices & churches throughout Dedham and the surrounding areas. No experience necessary—our paid training is a mix of classroom instruction and field practice. To learn more about this role, watch this short video: A life-saving mission. A life-changing career. Join us. Phlebotomist/Mobile Driver Job Responsibilities * Balance production, donor care & quality requirements to meet daily blood collection goals * Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation * Be detail oriented all day, every day, to ensure that the blood you collect meets regulatory requirements and can be safely transfused * Remain flexible to work a highly variable schedule that includes early start times, late end times, weekends & holidays to meet the needs of our blood drive sponsors and donors. * Take care of your team members – show up for every shift and give 100% while you’re there * Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again * Interact in a positive, proactive and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times The aforementioned responsibilities of the Phlebotomist/Mobile Driver describe the general nature and level of work and are not an exhaustive list. Phlebotomist/Mobile Driver Job Qualifications * High school diploma or equivalent required * Customer service experience, effective verbal communication, and public relations skills are required * Experience driving large vehicles strongly preferred * Ability to load, drive and unload vehicles with or without reasonable accommodation * Medical assistant or phlebotomy training preferred but not required * A current, valid driver's license and good driving record is required * Basic computer skills are desirable * DOT certification may be required in some locations. If required, must pass applicable DOT physical and related requirements and be able to possess or obtain a medical certification of at least one year duration * Physical requirements may include the ability to lift up to 50 lbs., occasionally physically assisting donors experiencing an adverse reaction, as well as pushing or pulling heavy weights up and down ramps and stairs (potentially up to 250 lbs in weight and with up to 75 degree angles). Physical requirements may be performed in adverse weather conditions. * All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive. This involves loading/unloading of vehicles, pushing carts up to 250 lbs, setting up beds and handling many totes containing equipment and snacks for the donors. * Flexibility to work long, irregular hours and frequent schedule changes is required Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The American Red Cross’ Service to the Armed Forces Center, or “SAF Emergency Communications Center” serves military members and their families worldwide, with one phone number 24 hours a day, 365 days a year, 7 days a week. There are 3 locations across the country that act as one virtual call center. We have 52 Red Cross Stations on military installations, 2 forward deployed sites, and 514 Red Cross Chapters throughout the United States (our Communication Center interacts with all locations). By collecting and verifying accurate information, we are able to assist in making decisions for emergency leave, and serve as an overall resource for veterans and their families. We also provide current military member with emergency financial assistance in situations in circumstances where they qualify. We are currently looking for a full-time Call Center Caseworker at our call-center in Springfield, MA. This is a full-time position on the first shift and will be scheduled 40 hours per week, 7am-3:30pm, on rotating days each week. Position Summary: SAF Caseworkers are part of the Emergency Call Center, which provides 24-hour emergency communications and casework services, including access to financial assistance, emergency notifications and other services offered to members of the U.S. military and their families. Responsibilities in this role include collecting client intake information, verification and delivery of emergency messages, communication and follow-up with family members, military staff and other involved parties. Client needs are often sensitive in nature and require you to be compassionate, have a spirit to help and able to remain calm under stressful situations. Responsibilities: 1. Interviews callers and coordinates requests for service to include recording all client information in the case management system; determining eligibility for American Red Cross services; assessing client needs; and providing appropriate services to clients. 2. Performs outbound activities including obtaining verification, delivering messages, coordinating case management services with the jurisdictional chapter/station, and/or providing other follow-up actions needed for complete and timely client service. 3. Understands and applies Red Cross and SAF policies consistently and correctly. 4. Composes and delivers emergency communication messages to domestic and overseas locations. Sends messages for delivery to deployment locations and ships at sea using military networks. 5. Provides financial assistance to clients on behalf of military aid societies in accordance with the National Memorandum of Understanding. 6. Understands and applies Red Cross and SAF policies consistently and correctly. 7. Performs other duties as assigned by management. Minimum qualifications: Education: Bachelor’s degree in social or health science, personnel administration, business or public administration, computer science or related field is preferred. Equivalent education and relevant work experience in human/social services, customer or client services, call center or other customer/client services experience will be considered in lieu of formal education/college degree. Equivalent education and experience examples include a 2 year degree plus 2 years of applicable experience, or a high school diploma with 4 years of applicable experience. Experience: Prefer minimum one year of experience in addition to educational requirements listed previously. Skills and Abilities: Applicants must have strong communication skills, both written and verbal, and typing speeds of 40 wpm or higher. Both speed, accuracy and grammatical competence is factored into overall typing abilities. Applicants should be able to demonstrate strong computer skills, to include use of Internet search tools, Intranet, and Microsoft Office Suite. Experience in using an electronic customer relationship (CRM) or Case Management System (CMS) or similar customer centric relational database is also strongly preferred. Other: Applicants must have the ability to apply active listening skills and employ reasoning and questioning strategies to capture, analyze, interpret and synthesize information from clients, staff, and management. Strong customer service skills reflecting a sound knowledge of telephone and in-person etiquette and pleasant and friendly manners respectful of human dignity. Must be adept at multi-tasking and have the ability to shift focus as operational, service delivery and staff needs demand. Demonstrated ability to treat people with respect under all circumstances and instill trust in others while upholding the values and principles of the American Red Cross Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Responsibilities 1. Comply with applicable Federal, State and local regulations as well as all American Red Cross policies, procedures and guidelines. 2. May perform any or all blood collection procedures (may include allogeneic, autologous, directed, therapeutic; automated red cell and platelet pheresis) donor collections. May perform all types of donor health history screening and eligibility procedures. 3. Conduct donor greeting, donor reaction care and processing and packing of blood as assigned. 4. Perform daily function checks, assemble and maintain supplies and equipment to ensure a state of readiness and to maintain compliance. 5. Function with team effort to ensure efficient donation process focused on donor and sponsor expectations. Maintain positive public relations to promote a professional image. 6. May operate ARC vehicle. May transport supplies and equipment in a state of readiness and to ensure compliance. May operate assigned vehicle according to applicable regulations. Collections Staff that is hired with DOT driving responsibilities will perform vehicle checks and complete DOT paperwork per established protocol. 7. Load, set up, maintain and tear down supplies and equipment in a state of readiness and to ensure compliance. 8. Complete required readings and training assignments by assigned deadline. 9. Perform other related duties as necessary. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Scope Balance production, customer service and compliance on a day-to-day basis to ensure integrity of the product and optimum donor experience. As integral link between donors and ARCBS, portray a commitment to customer service by conveying and demonstrating a consistent style of professionalism. May drive ARC vehicles throughout the blood region to collection sites, set-up and tear down and provide other related donor and operation support. Will have frequent external customer (donor and sponsor) contact. Qualifications Minimum one year of documented satisfactory performance in Collections Technician II or Collection Technician III position or equivalent experience is required. Customer service experience, effective verbal communication and public relations skills are required. A current valid driver's license and good driving record is required. Previous truck and/or bus driving experience is desirable. Collections Staff that is hired with DOT driving responsibilities will be required to pass DOT physical and related requirements and be able to posses or obtain a medical certification of at least one year duration. Basic computer skills desirable. Applicable local licensure if required by state directives. Essential Functions/Physical Requirements The duties above indicate the essential functions of the position. Operational flexibility is required to meet sudden and unpredictable needs. Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site. Therefore the work site may determine the exposure level to be greater than or less than the below stated level. This position is an exposure determination 1 in view of the fact that the position requires the incumbent work under conditions where the potential exists for the incumbent to make contact with blood or blood components as a result of splashes, spills, and/or needlesticks. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Responsibilities 1. Comply with applicable Federal, State and local regulations as well as all American Red Cross policies, procedures and guidelines. 2. May perform any or all blood collection procedures (may include allogeneic, autologous, directed, therapeutic; automated red cell and platelet pheresis) donor collections. May perform all types of donor health history screening and eligibility procedures. 3. Conduct donor greeting, donor reaction care and processing and packing of blood as assigned. 4. Perform daily function checks, assemble and maintain supplies and equipment to ensure a state of readiness and to maintain compliance. 5. Function with team effort to ensure efficient donation process focused on donor and sponsor expectations. Maintain positive public relations to promote a professional image. 6. May operate ARC vehicle. May transport supplies and equipment in a state of readiness and to ensure compliance. May operate assigned vehicle according to applicable regulations. Collections Staff that is hired with DOT driving responsibilities will perform vehicle checks and complete DOT paperwork per established protocol. 7. Load, set up, maintain and tear down supplies and equipment in a state of readiness and to ensure compliance. 8. Complete required readings and training assignments by assigned deadline. 9. Perform other related duties as necessary. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Scope Balance production, customer service and compliance on a day-to-day basis to ensure integrity of the product and optimum donor experience. As integral link between donors and ARCBS, portray a commitment to customer service by conveying and demonstrating a consistent style of professionalism. May drive ARC vehicles throughout the blood region to collection sites, set-up and tear down and provide other related donor and operation support. Will have frequent external customer (donor and sponsor) contact. Qualifications Minimum one year of documented satisfactory performance in Collections Technician II or Collection Technician III position or equivalent experience is required. Customer service experience, effective verbal communication and public relations skills are required. A current valid driver's license and good driving record is required. Previous truck and/or bus driving experience is desirable. Collections Staff that is hired with DOT driving responsibilities will be required to pass DOT physical and related requirements and be able to posses or obtain a medical certification of at least one year duration. Basic computer skills desirable. Applicable local licensure if required by state directives. Essential Functions/Physical Requirements The duties above indicate the essential functions of the position. Operational flexibility is required to meet sudden and unpredictable needs. Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site. Therefore the work site may determine the exposure level to be greater than or less than the below stated level. This position is an exposure determination 1 in view of the fact that the position requires the incumbent work under conditions where the potential exists for the incumbent to make contact with blood or blood components as a result of splashes, spills, and/or needlesticks. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Responsibilities 1. Comply with applicable Federal, State and local regulations as well as all American Red Cross policies, procedures and guidelines. 2. May perform any or all blood collection procedures (may include allogeneic, autologous, directed, therapeutic; automated red cell and platelet pheresis) donor collections. May perform all types of donor health history screening and eligibility procedures. 3. Conduct donor greeting, donor reaction care and processing and packing of blood as assigned. 4. Perform daily function checks, assemble and maintain supplies and equipment to ensure a state of readiness and to maintain compliance. 5. Function with team effort to ensure efficient donation process focused on donor and sponsor expectations. Maintain positive public relations to promote a professional image. 6. May operate ARC vehicle. May transport supplies and equipment in a state of readiness and to ensure compliance. May operate assigned vehicle according to applicable regulations. Collections Staff that is hired with DOT driving responsibilities will perform vehicle checks and complete DOT paperwork per established protocol. 7. Load, set up, maintain and tear down supplies and equipment in a state of readiness and to ensure compliance. 8. Complete required readings and training assignments by assigned deadline. 9. Perform other related duties as necessary. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Scope Balance production, customer service and compliance on a day-to-day basis to ensure integrity of the product and optimum donor experience. As integral link between donors and ARCBS, portray a commitment to customer service by conveying and demonstrating a consistent style of professionalism. May drive ARC vehicles throughout the blood region to collection sites, set-up and tear down and provide other related donor and operation support. Will have frequent external customer (donor and sponsor) contact. Qualifications Minimum one year of documented satisfactory performance in Collections Technician II or Collection Technician III position or equivalent experience is required. Customer service experience, effective verbal communication and public relations skills are required. A current valid driver's license and good driving record is required. Previous truck and/or bus driving experience is desirable. Collections Staff that is hired with DOT driving responsibilities will be required to pass DOT physical and related requirements and be able to posses or obtain a medical certification of at least one year duration. Basic computer skills desirable. Applicable local licensure if required by state directives. Essential Functions/Physical Requirements The duties above indicate the essential functions of the position. Operational flexibility is required to meet sudden and unpredictable needs. Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site. Therefore the work site may determine the exposure level to be greater than or less than the below stated level. This position is an exposure determination 1 in view of the fact that the position requires the incumbent work under conditions where the potential exists for the incumbent to make contact with blood or blood components as a result of splashes, spills, and/or needlesticks. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Company Summary As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We provide almost half of the nation’s blood supply, as well as humanitarian relief at home and abroad. Our focus is to provide compassionate patient and family-centered care both internally and externally with every person we encounter. If you share our passion for helping people, join us in this excellent career opportunity. To learn more about the life-saving impact our employees have every day, watch this short video: The Men and Women Behind Our Mission Position Summary Are you seeking a full-time opportunity that makes a difference? Are you passionate about meeting new people? Do you want to have an impact in your community, across the country, and around the world? If your answer is “yes”, then we invite you to become a Phlebotomist-Driver (CDL required) for the American Red Cross! From transporting and setting up blood collection equipment at work sites, to drawing blood from donors, as a Phlebotomist-Driver with the American Red Cross you will work all aspects of blood drives at schools, offices & churches throughout (City, State) the surrounding areas. No experience necessary—our paid training is a mix of classroom instruction and field practice. To learn more about this role, watch this short video: A life-saving mission. A life-changing career. Join us. Phlebotomist-Driver (CDL)- Responsibilities Balance production, donor care & quality requirements to meet daily blood collection goals Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation Be detail oriented all day, every day, to ensure that the blood you collect meets regulatory requirements and can be safely transfused Remain flexible to work a highly variable schedule that includes early start times, late end times, weekends & holidays to meet the needs of our blood drive sponsors and donors Take care of your team members – show up for every shift and give 100% while you’re there Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times The aforementioned responsibilities of the Phlebotomist-Driver describe the general nature and level of work and are not an exhaustive list. Why the American Red Cross? We offer employee growth and development, an incomparable team spirit and a comprehensive benefits package inclusive of health and 401K. Qualifications High school diploma or equivalent required Customer service experience, effective verbal communication, and public relations skills are required Experience driving large vehicles strongly preferred Medical assistant or phlebotomy training preferred but not required A current, valid driver's license and good driving record is required, with valid CDL (Class A and B). Basic computer skills are desirable DOT certification may be required in some locations. Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. Apply now! Joining our team will provide you with the opportunity to make a difference every day. ** This is a sourcing requisition that is used to identify potential candidates for several similar positions currently vacant. If you are contacted by a member of the Talent Acquisition Team, you may be directed to apply to a specific, active job opportunity. The candidate profile you build for this requisition can be used to apply for other American Red Cross opportunities. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Company Summary As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We provide almost half of the nation’s blood supply, as well as humanitarian relief at home and abroad. Our focus is to provide compassionate patient and family-centered care both internally and externally with every person we encounter. If you share our passion for helping people, join us in this excellent career opportunity. To learn more about the life-saving impact our employees have every day, watch this short video: The Men and Women Behind Our Mission Position Summary Are you seeking a full-time opportunity that makes a difference? Are you passionate about meeting new people? Do you want to have an impact in your community, across the country, and around the world? If your answer is “yes”, then we invite you to become a Phlebotomist-Driver (CDL required) for the American Red Cross! From transporting and setting up blood collection equipment at work sites, to drawing blood from donors, as a Phlebotomist-Driver with the American Red Cross you will work all aspects of blood drives at schools, offices & churches throughout (City, State) the surrounding areas. No experience necessary—our paid training is a mix of classroom instruction and field practice. To learn more about this role, watch this short video: A life-saving mission. A life-changing career. Join us. Phlebotomist-Driver (CDL)- Responsibilities Balance production, donor care & quality requirements to meet daily blood collection goals Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation Be detail oriented all day, every day, to ensure that the blood you collect meets regulatory requirements and can be safely transfused Remain flexible to work a highly variable schedule that includes early start times, late end times, weekends & holidays to meet the needs of our blood drive sponsors and donors Take care of your team members – show up for every shift and give 100% while you’re there Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times The aforementioned responsibilities of the Phlebotomist-Driver describe the general nature and level of work and are not an exhaustive list. Why the American Red Cross? We offer employee growth and development, an incomparable team spirit and a comprehensive benefits package inclusive of health and 401K. Qualifications High school diploma or equivalent required Customer service experience, effective verbal communication, and public relations skills are required Experience driving large vehicles strongly preferred Medical assistant or phlebotomy training preferred but not required A current, valid driver's license and good driving record is required, with valid CDL (Class A and B). Basic computer skills are desirable DOT certification may be required in some locations. Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. Apply now! Joining our team will provide you with the opportunity to make a difference every day. ** This is a sourcing requisition that is used to identify potential candidates for several similar positions currently vacant. If you are contacted by a member of the Talent Acquisition Team, you may be directed to apply to a specific, active job opportunity. The candidate profile you build for this requisition can be used to apply for other American Red Cross opportunities. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Responsibilities 1. Comply with applicable Federal, State and local regulations as well as all American Red Cross policies, procedures and guidelines. 2. May perform any or all blood collection procedures (may include allogeneic, autologous, directed, therapeutic; automated red cell and platelet pheresis) donor collections. May perform all types of donor health history screening and eligibility procedures. 3. Conduct donor greeting, donor reaction care and processing and packing of blood as assigned. 4. Perform daily function checks, assemble and maintain supplies and equipment to ensure a state of readiness and to maintain compliance. 5. Function with team effort to ensure efficient donation process focused on donor and sponsor expectations. Maintain positive public relations to promote a professional image. 6. May operate ARC vehicle. May transport supplies and equipment in a state of readiness and to ensure compliance. May operate assigned vehicle according to applicable regulations. Collections Staff that is hired with DOT driving responsibilities will perform vehicle checks and complete DOT paperwork per established protocol. 7. Load, set up, maintain and tear down supplies and equipment in a state of readiness and to ensure compliance. 8. Complete required readings and training assignments by assigned deadline. 9. Perform other related duties as necessary. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Scope Balance production, customer service and compliance on a day-to-day basis to ensure integrity of the product and optimum donor experience. As integral link between donors and ARCBS, portray a commitment to customer service by conveying and demonstrating a consistent style of professionalism. May drive ARC vehicles throughout the blood region to collection sites, set-up and tear down and provide other related donor and operation support. Will have frequent external customer (donor and sponsor) contact. Qualifications Minimum one year of documented satisfactory performance in Collections Technician II or Collection Technician III position or equivalent experience is required. Customer service experience, effective verbal communication and public relations skills are required. A current valid driver's license and good driving record is required. Previous truck and/or bus driving experience is desirable. Collections Staff that is hired with DOT driving responsibilities will be required to pass DOT physical and related requirements and be able to posses or obtain a medical certification of at least one year duration. Basic computer skills desirable. Applicable local licensure if required by state directives. Essential Functions/Physical Requirements The duties above indicate the essential functions of the position. Operational flexibility is required to meet sudden and unpredictable needs. Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site. Therefore the work site may determine the exposure level to be greater than or less than the below stated level. This position is an exposure determination 1 in view of the fact that the position requires the incumbent work under conditions where the potential exists for the incumbent to make contact with blood or blood components as a result of splashes, spills, and/or needlesticks. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Job Description Responsibilities 1. Comply with applicable Federal, State and local regulations as well as all American Red Cross policies, procedures and guidelines. 2. May perform any or all blood collection procedures (may include allogeneic, autologous, directed, therapeutic; automated red cell and platelet pheresis) donor collections. May perform all types of donor health history screening and eligibility procedures. 3. Conduct donor greeting, donor reaction care and processing and packing of blood as assigned. 4. Perform daily function checks, assemble and maintain supplies and equipment to ensure a state of readiness and to maintain compliance. 5. Function with team effort to ensure efficient donation process focused on donor and sponsor expectations. Maintain positive public relations to promote a professional image. 6. May operate ARC vehicle. May transport supplies and equipment in a state of readiness and to ensure compliance. May operate assigned vehicle according to applicable regulations. Collections Staff that is hired with DOT driving responsibilities will perform vehicle checks and complete DOT paperwork per established protocol. 7. Load, set up, maintain and tear down supplies and equipment in a state of readiness and to ensure compliance. 8. Complete required readings and training assignments by assigned deadline. 9. Perform other related duties as necessary. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Scope Balance production, customer service and compliance on a day-to-day basis to ensure integrity of the product and optimum donor experience. As integral link between donors and ARCBS, portray a commitment to customer service by conveying and demonstrating a consistent style of professionalism. May drive ARC vehicles throughout the blood region to collection sites, set-up and tear down and provide other related donor and operation support. Will have frequent external customer (donor and sponsor) contact. Qualifications Minimum one year of documented satisfactory performance in Collections Technician II or Collection Technician III position or equivalent experience is required. Customer service experience, effective verbal communication and public relations skills are required. A current valid driver's license and good driving record is required. Previous truck and/or bus driving experience is desirable. Collections Staff that is hired with DOT driving responsibilities will be required to pass DOT physical and related requirements and be able to posses or obtain a medical certification of at least one year duration. Basic computer skills desirable. Applicable local licensure if required by state directives. Essential Functions/Physical Requirements The duties above indicate the essential functions of the position. Operational flexibility is required to meet sudden and unpredictable needs. Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site. Therefore the work site may determine the exposure level to be greater than or less than the below stated level. This position is an exposure determination 1 in view of the fact that the position requires the incumbent work under conditions where the potential exists for the incumbent to make contact with blood or blood components as a result of splashes, spills, and/or needlesticks. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: We are currently seeking a Database Administrator II in Dedham, Massachusetts! **Please note: location preference is Dedham, MA. However, well qualified applicants located anywhere in the United States will also be considered. Job Summary: Prepare computerized equipment for use. Install and document software and organizational configurations. Troubleshoot hardware/software. Maintain simple databases. Help implement procedures to control access and allocation of data, and maintain security controls. Responsibilities: 1. Perform a variety of routine, complex and specialized tasks associated with the installation, service, and calibration of a diverse range of biomedical equipment and instrumentation related to the Collections Equipment Refresh Program. 2. Install, qualify, maintain, service, modify, troubleshoot, safety test, and calibrate a variety of biomedical equipment and instrumentation, and computerized equipment by interpreting engineering and vendor information, schematic diagrams and graphic illustrations. 3. Diagnose and correct system or equipment malfunctions by repairing or replacing parts to ensure that biomedical equipment and internal circuitry meets specified requirements. Make necessary calculations for computing circuit elements necessary to adjust circuitry to specified requirements as instructed. 4. Provide technical assistance and instruction to personnel in the operation and maintenance of equipment. 5. Help perform quality control audits to ensure accuracy, completeness, and proper usage of data in tables and various support tools, such as database dictionaries. 6. May establish and maintain security and integrity controls. 7. May help formulate policies, procedures, and standards relating to database management, and monitor transaction activity and utilization. 8. May prepare and/or review activity, progress, and performance reports. Qualifications: Education: 4-year college degree or equivalent combination of education and experience Computer Science, Engineering, Information Systems, Mathematics, or related field Experience: Less than 1 year required Essential Functions/Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Position Summary Are you seeking a full-time opportunity that makes a difference? Are you passionate about meeting new people? Do you want to have an impact in your community, across the country, and around the world? If your answer is “yes”, then we invite you to become a Phlebotomist-Driver for the American Red Cross! From transporting and setting up blood collection equipment at work sites, to drawing blood from donors, as a Phlebotomist-Driver with the American Red Cross you will work all aspects of blood drives at schools, offices & churches throughout Dedham, MA and the surrounding areas. No experience necessary—our paid training is a mix of classroom instruction and field practice.. To learn more about this role, watch this short video: A life-saving mission. A life-changing career. Join us. Phlebotomist-Driver - Responsibilities Balance production, donor care & quality requirements to meet daily blood collection goals Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation Be detail oriented all day, every day, to ensure that the blood you collect meets regulatory requirements and can be safely transfused Remain flexible to work a highly variable schedule that includes early start times, late end times, weekends & holidays to meet the needs of our blood drive sponsors and donors Take care of your team members – show up for every shift and give 100% while you’re there Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times The aforementioned responsibilities of the Phlebotomist-Driver describe the general nature and level of work and are not an exhaustive list. Why the American Red Cross? We offer employee growth and development, an incomparable team spirit and a comprehensive benefits package inclusive of health and 401K. Qualifications High school diploma or equivalent required Customer service experience, effective verbal communication, and public relations skills are required Experience driving large vehicles strongly preferred Medical assistant or phlebotomy training preferred but not required A current, valid driver's license and good driving record is required Basic computer skills are desirable DOT certification may be required in some locations. Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The American Red Cross Blood Services is looking for a dedicated, driven individual to join our team as a Loader/Packer to support our field collections activities at our warehouse. The ideal candidate will be responsible for preparing/readying all supplies needed for blood drive or fixed site operations and loading/unloading all supplies and equipment onto box trucks or buses. The ideal candidates will posses: • High School diploma • Valid driver's license • Previous experience in a production/warehouse environment strongly preferred • Be able to lift and carry, push or pull packages weighing up to 50 lbs The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The mission of the American Red Cross is to prevent and alleviate human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors. We help increase the preparedness of our communities by offering courses in First Aid, CPR/AED, Babysitter’s Training, Lifeguard Training, Certified Nurse Aid Training and other certification courses. American Red Cross Health and Safety instructors are an elite group of professionals who teach valuable lifesaving skills to 12 million people each year in businesses, schools and communities. This position is located in Lawrence & Peabody, MA. This is a part-time position working Saturday, Sunday, Monday ​ Responsibilities Teaches Red Cross Health and Safety courses within their current certifications to businesses and to the community. Confirms course at least 3-5 business days before the scheduled course. Must arrive to teaching site a minimum 30 minutes before class is to begin. Supply Chain/Logistics: Responsible for maintaining, managing and storing all assigned equipment, including storage at assigned work location and transporting equipment in personal vehicle. Responsible for re-ordering all necessary equipment at least once per month and maintaining and managing an active inventory of supplies at all times. Instructors are responsible for transporting, loading/unloading, carrying and/or lifting equipment as necessary at assigned teaching locations. At conclusion of class, is responsible for the cleaning equipment according to established decontamination guidelines and reporting any maintenance issues to the appropriate logistics staff member. Quality Assurance: Responsible for applying quality assurance and control programs. Integrates quality improvement activities and measures in overall service provision. Ensures that the proper safety measures are in place to protect customers and staff who participate in the training activities. Resource Management: Responsible for efficient and effective use of resources. Adheres to the financial and registration policy regarding unregistered students in Community classes. Availability: Commit to a fixed availability schedule within the scheduling software, Skedulo to meet teaching needs of the territory. Engages in regular communications with Training Specialist regarding course updates and latest changes to products/services. Actively submits unavailability requests, as necessary, in Skedulo when not available to be assigned to classes. Submits training activity and other course related records according to standard timelines. Where applicable, training and course-related records must be submitted electronically using the American Red Cross web-based learning center. The instructor is required to use the corporate email account (@Redcross.org) issued to him/her upon hire, for all American Red Cross related correspondence. Personnel Management: When an instructor’s certification is at the level of an Instructor Trainer, they may mentor or coach other instructors as a part of new instructor orientation or during instructor remediation provide supervision to instructors to ensure high quality delivery of services and products. Additional duties may include the following: Participation during Town Hall Meetings, quarterly In- Service Training, Product updates, training requirement, certification classes and approved development training. In addition instructors may need to perform light logistics such as restocking of equipment. This activity must be pre-approved by Training Specialist. Qualifications Education: High School Diploma or equivalent (GED).Current certification to be an instructor in discipline is desired. Additional training and certification will be provided to qualified candidate after hire through American Red Cross Health & Safety Service courses. Once certified, the instructor must maintain current basic and instructor level certifications for the courses they have been hired to teach. Experience: Previous experience in education, adult training or service industry preferred. Basic computer and email skills and demonstrated ability to utilize MS Office programs Comfort and experience in using audio-visual technology (computer/LCD, PowerPoint, etc.) for educational delivery. Skills and Abilities: Must have strong presentation abilities and demonstrate excellent verbal and written communication skills. Ability to communicate course material in a clear and understandable manner. Customer service orientation. Ability to teach effectively in an adult learning environment. Other: Flexible schedule required during the day, evening or weekends. Travel: Ability to travel regionally 50-75%. Current Driver’s License preferred. Access to reliable transportation to training sites. Essential Functions /Physical Requirements “The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee must be able to use fingers to grasp, move and manipulate small objects. The employee must use the stomach and lower back muscles to support the body for long periods without getting tired. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The employee must have the ability to speak clearly so listeners can understand and understand the speech of another person. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. “ Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Do you want to make a difference? Join The American Red Cross, the world’s largest humanitarian network. For over 100 years The American Red Cross has been a leader in the nonprofit world. In order to support our many humanitarian efforts, our organization depends heavily on the support of our generous donor population. We participate in many donor-focused fundraising activities including identifying, cultivating, soliciting and stewarding individual donors and philanthropists, as well as corporate and foundation partners across the country. The funds we receive provide unrestricted support to our Chapters, helping us fulfill our mission to provide relief to victims of disaster and help people prevent, prepare and respond to emergencies in our communities. As a result, we are always looking for proactive and mission-driven fundraisers with an established track record of increasing philanthropic support. Job Summary: Identifies, engages, cultivates, solicits, and stewards current and prospective donors in expanding their financial support of the work of the American Red Cross. Responsible for meeting an annual revenue target by working with an assigned portfolio of donors and prospects to advance the mission of the organization and assist donors in creating meaning in their lives through giving to the American Red Cross. In conjunction with Chief Development Officer, may lead team in planning and implementing fundraising strategies. As required, serve as operational resource to less experienced team members to ensure consistent and effective implementation of donor development plans. Responsibilities Strategy: Develops and executes ongoing strategy for qualifying donors to ensure retention, growth of donor contributions as well as recapture from previous donors. Works collaboratively with other departments and partners with development staff at the National Office to create customized solicitation strategies matching the objectives of the organization and interests of the donor/prospect. Fundraising Targets and Portfolio Management: Manages an assigned portfolio of donors and prospects with intent to form deep relationships. Responsible for minimum annual fundraising goal tied to segmented or blended portfolio as specified in performance standards, including both renewable gifts and new incremental revenue. Develop donor management plans for entire portfolio resulting in strategic, knowledgeable and complex asks. Personally solicits assigned donor portfolio through face to face visits, including preparation of personalized materials. Revenue target may increase due to major domestic disasters. Serve as mentor/informal leader to less experienced team members and operational resource for Regional Philanthropy. Prospect Development: Implements programs/activities to identify, cultivate, solicit and steward donors at the $2,500 level or higher, with an emphasis on maximizing revenue for the American Red Cross. Works with community Board members and other leadership volunteers to identify, cultivate, solicit and steward appropriate donors. Identifies potential planned giving prospects among assigned donors and partners with Region’s assigned Gift Planning Officer to solicit those prospects. Updates donor records in region and/or district database and Salesforce.com following donor contacts. May lead team(s) in planning and executing against prospecting development programs. Relationship Development: Develops ongoing relationships with major donors for the benefits of the American Red Cross. Accountable for cultivating relationships for individual fundraising, organizational fundraising or both as outlined below: Individuals: Cultivates relationships with individual donors personally and by supporting volunteer leaders in peer-to-peer outreach, (if appropriate) using giving societies such as the Tiffany Circle Society of Women Leaders as a key program. Organizations: Cultivates, solicits and stewards support from corporations and foundations to meet annual fundraising goals within their Regions. This includes assisting corporations in achieving their goals in strengthening their brand, marketing, and employee engagement by being proficient at clearly articulating Red Cross programs, listening to corporations’ needs and aligning programs to their interests, preparing grant proposals, and engaging foundation staff. Education: Bachelor’s degree required; advanced degree is highly desirable. Experience: Minimum five years sales and/or fundraising experience required. Proven experience in developing strategies for donor retention growth and recapture and proven success with complex requests is required. Significant expertise with the area’s funding community highly desirable. Progressive experience in successful development programs and knowledge of “best practices” in development. Travel: Requires frequent travel within the Region. The amount will vary depending upon size and geography of region. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. *LI-NN1 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The American Red Cross is a humanitarian organization, led by volunteers, that provides relief to victims of disaster and helps people prevent, prepare for, and respond to emergencies. It does this through services that are consistent with its Congressional Charter and the Fundamental Principles of the International Red Cross and Red Crescent Movement. The American Red Cross is the foremost volunteer emergency service organization in the United States with more than 590 chapters nationwide. We are currently seeking a Director of Communications & Marketing to work in our Medford, MA, location, supporting the MA Region. JOB SUMMARY: The Director of Communications & Marketing serves as a critical component of the Regional leadership team and infrastructure. Responsible for strengthening, growing, and carrying out the communications functions for a region of the American Red Cross with a focus on three areas: media relations, social media and Disaster Public Affairs. Works to raise the visibility of the Red Cross to help communities understand how to access Red Cross services, support fundraising activities and support the mission of the organization across all lines of service. This position is the strategic lead and responsible party for raising the visibility of the Red Cross during region led disasters and throughout the entire disaster cycle. Additionally, the Communication Director is expected to be a resource when disaster operations exceed the capacity of other regions in the same division. Reports to the Regional Executive and works in close collaboration with fundraising, disaster cycle, and volunteer management staff. Manage paid staff and volunteer team. Specific job duties: Communications strategy; media relations; public affairs; help to tell the Red Cross story; internal communications and support to the CEO; develop volunteer communicator teams; supervision of 2 staff. Responsibilities: Media Relations: • Develop and carry out the strategic communication plan that proactively communicates the work of the Red Cross in that region, protects the reputation of the Red Cross, supports service delivery across all lines of service and fundraising efforts of the region. • Act as an on the record local media spokesperson or work with Regional or Community Chapter executive/s to assign an appropriate spokesperson or media representative. • Develop and distribute press materials, including press releases, talking points, Q&A, op-eds, letters to the editor for disasters, chapter events and initiatives. • Promote earned local media coverage for local fundraising events. • Ensure distribution of nationally developed press materials to local media in order to raise local visibility for major initiatives such as the Holiday Giving Campaign, Holiday Mail for Heroes, Health and Safety product launches and other programs. • Maintain an updated media contact and distribution list. • Maintain positive relationships with members of the media across the region and work with chapter executive/s and other staff to maintain those relationships. • Proactively pitch media stories about all Red Cross lines of business to local media outlets throughout the region. • Work with Communication staff to develop a communication strategy and materials in the event of crisis or reputation management issues. • Develop and lead a team of volunteers that can assist with non-disaster media and public relations activities, such as support for fundraising communication. Social Media: • Develop and carry out a social media strategy for the region that reflects the priorities of the region and is aligned with the corporate social media strategy. • Maintain, either directly or through paid staff and/or volunteers, social media platforms consistent with the national social media strategy set forth by national headquarters. • Utilizing nationally-developed training resources, recruit, train and maintain digital volunteers capable of contributing content to region social platforms and engaging with the public on behalf of the Red Cross. • Develop photo and video content for local social media platforms, as well as content for the local chapter web site. Disaster Public Affairs: • Develop and maintain a Public Affairs plan within the region that supports the entire disaster cycle (preparedness, response, recovery) and includes the ability to communicate with clients and donors about chapter and division-led disaster activities. • Develop a system which ensures that Community Chapters can engage with their local media during active disasters. • Develop and implement a strategic plan to build the regional chapter’s Disaster Public Affairs capacity so that the chapter can maintain that activity in their region primarily with volunteer resources. • Utilize nationally-developed training materials to recruit and train a public affairs volunteer base that can carry out social media, media relations and other disaster public affairs activities for the regional chapter during region or division led disaster events. • Act as the Disaster Public Affairs activity manager for the region during an active disaster or ensure that duty is delegated that to an appropriate regional staff member or volunteer. • During an active disaster, lead and manage a primarily volunteer team that can carry out the various facets of local and operational Disaster Public Affairs work, including support for social media, media relations and other activities. • Coordinate with the Disaster Public Affairs team at NHQ during active disasters, including interacting with the Advanced Public Affairs Team. • Build relationships with public information officers from local government and partner agencies in the region and ensure coordination with those contacts during active disasters. • Participate in Disaster Public Affairs deployments beyond the chapter and be a resource when disaster operations exceed the capacity of other regions in the same division. • Leverage nationally developed materials to gain local visibility for the disaster response and fundraising efforts of large disasters affecting other areas of the country. Additional duties: • Hires, trains, coaches, counsels and evaluates performance of direct reports and volunteers. Provides strong leadership, develops and sets individual and departmental team performance goals and manages/drives change. Finds and implements ways to improve or increase the quality and production of the work directed. • Provides innovative thought leadership and shapes the knowledge base. • Builds relationships and provides managerial guidance to executive team, staff, volunteers, community, and other external partners. • In regions with only one or two communication staff, the Director is responsible for ensuring the region carries out a set of specific set of communication functions. • Supervise and delegate responsibilities to the Regional Communication Specialist, Social Media Specialist and Disaster Public Affairs Specialist (where applicable). • Coordinate with Marketing Hubs to support the marketing activates of the region. • Coordinate with the Marketing Hub to facilitate the placement of content on the local website. • Develop and maintain a partnership with local Biomedical Services communication staff. Qualifications: Education: Bachelor’s degree in public relations, communication or journalism or equivalent combination of education and experience. Fluency in Spanish or other languages is a plus. Experience: Minimum of 7-10 years of progressive experience directing and leading large scale social media programs. Track record of communication results in nonprofit and/or for-profit organizations. Proven results in achieving success in leveraging relationships with diverse levels of internal and external stakeholders. Management Experience: Minimum 5-7 years of staff management experience. Demonstrated ability to develop effective work teams and build consensus within the organization and the community. Experience in collaborative approaches to achieving organizational success. Skills and Abilities: Ability to navigate or work within complex systems and manage multiple priorities or reporting lines. The candidate should also be creative, a strong team player and possess the ability to work in fast paced, quickly changing environment. Excellent media skills, the ability to identify a newsworthy story and the ability to write effectively and quickly are indispensable. Proficiency with various social media platforms and the ability to produce content for those sites is a must. Excellent interpersonal, verbal and written communication skills incorporating influencing skills. Demonstrated experience in developing and implementing organizational communications strategy. Demonstrated experience in producing materials for and engaging diverse audiences including media and community. Solid project management and organizational skills. Other: Intermediate proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal, state and local employment laws. Must be able to perform all assigned responsibilities under “grey sky” requirements. This position is also responsible for ensuring that all American Red Cross finance policies and procedures are followed as related to the scope of work activity. Travel: Will require travel. *LI-POST Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The mission of the American Red Cross is to prevent and alleviate human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors. We help increase the preparedness of our communities by offering courses in First Aid, CPR/AED, Babysitter’s Training, Lifeguard Training, Certified Nurse Aid Training and other certification courses. American Red Cross Health and Safety instructors are an elite group of professionals who teach valuable lifesaving skills to 12 million people each year in businesses, schools and communities. The American Red Cross is currently seeking a part-time Health & Safety Instructor in Worcester, MA. This is a part-time position that will be scheduled from 20-34 hours per week, with fixed scheduling on Monday, Wednesday, Thursday & Saturday each week. Instructors must be available for 12-hour shifts as needed; business needs can range for coverage anywhere from 8am-8pm. Classes are from 2-6 hours long, and daily hours worked are usually 8 hours or less. Additional availability is welcome and may result in additional teaching assignments, but may not replace fixed availability (previously listed) in any given week. Instructors in this position will be required to travel routinely to all locations within the Worcester area (60 mile radius). Responsibilities Teaches Red Cross Health and Safety courses within their current certifications to businesses and to the community. Confirms course at least 3-5 business days before the scheduled course. Must arrive to teaching site a minimum 30 minutes before class is to begin. Supply Chain/Logistics: Responsible for maintaining, managing and storing all assigned equipment, including storage at assigned work location and transporting equipment in personal vehicle. Responsible for re-ordering all necessary equipment at least once per month and maintaining and managing an active inventory of supplies at all times. Instructors are responsible for transporting, loading/unloading, carrying and/or lifting equipment as necessary at assigned teaching locations. At conclusion of class, is responsible for the cleaning equipment according to established decontamination guidelines and reporting any maintenance issues to the appropriate logistics staff member. Quality Assurance: Responsible for applying quality assurance and control programs. Integrates quality improvement activities and measures in overall service provision. Ensures that the proper safety measures are in place to protect customers and staff who participate in the training activities. Resource Management: Responsible for efficient and effective use of resources. Adheres to the financial and registration policy regarding unregistered students in Community classes. Availability: Commit to a fixed availability schedule within the scheduling software, Skedulo to meet teaching needs of the territory. Engages in regular communications with Training Specialist regarding course updates and latest changes to products/services. Actively submits unavailability requests, as necessary, in Skedulo when not available to be assigned to classes. Submits training activity and other course related records according to standard timelines. Where applicable, training and course-related records must be submitted electronically using the American Red Cross web-based learning center. The instructor is required to use the corporate email account (@Redcross.org) issued to him/her upon hire, for all American Red Cross related correspondence. Personnel Management: When an instructor’s certification is at the level of an Instructor Trainer, they may mentor or coach other instructors as a part of new instructor orientation or during instructor remediation provide supervision to instructors to ensure high quality delivery of services and products. Additional duties may include the following: Participation during Town Hall Meetings, quarterly In- Service Training, Product updates, training requirement, certification classes and approved development training. In addition instructors may need to perform light logistics such as restocking of equipment. This activity must be pre-approved by Training Specialist. Qualifications Education: High School Diploma or equivalent (GED).Current certification to be an instructor in discipline is desired. Additional training and certification will be provided to qualified candidate after hire through American Red Cross Health & Safety Service courses. Once certified, the instructor must maintain current basic and instructor level certifications for the courses they have been hired to teach. Experience: Previous experience in education, adult training or service industry preferred. Basic computer and email skills and demonstrated ability to utilize MS Office programs Comfort and experience in using audio-visual technology (computer/LCD, PowerPoint, etc.) for educational delivery. Skills and Abilities: Must have strong presentation abilities and demonstrate excellent verbal and written communication skills. Ability to communicate course material in a clear and understandable manner. Customer service orientation. Ability to teach effectively in an adult learning environment. Other: Flexible schedule required during the day, evening or weekends. Travel: Ability to travel regionally 50-75%. Current Driver’s License preferred. Access to reliable transportation to training sites. Essential Functions /Physical Requirements “The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee must be able to use fingers to grasp, move and manipulate small objects. The employee must use the stomach and lower back muscles to support the body for long periods without getting tired. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The employee must have the ability to speak clearly so listeners can understand and understand the speech of another person. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. “ Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Phlebotomist/Mobile Driver Job Summary Are you seeking a full-time opportunity that makes a difference? Are you passionate about meeting new people? Do you want to have an impact in your community, across the country, and around the world? If your answer is “yes”, then we invite you to become a Phlebotomist/Mobile Driver for the American Red Cross! From transporting and setting up blood collection equipment at work sites, to drawing blood from donors, as a Phlebotomist/Mobile Driver with the American Red Cross you will work all aspects of blood drives at schools, offices & churches throughout Danvers and the surrounding areas. No experience necessary—our paid training is a mix of classroom instruction and field practice. To learn more about this role, watch this short video: A life-saving mission. A life-changing career. Join us. Phlebotomist/Mobile Driver Job Responsibilities * Balance production, donor care & quality requirements to meet daily blood collection goals * Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation * Be detail oriented all day, every day, to ensure that the blood you collect meets regulatory requirements and can be safely transfused * Remain flexible to work a highly variable schedule that includes early start times, late end times, weekends & holidays to meet the needs of our blood drive sponsors and donors. * Take care of your team members – show up for every shift and give 100% while you’re there * Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again * Interact in a positive, proactive and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times The aforementioned responsibilities of the Phlebotomist/Mobile Driver describe the general nature and level of work and are not an exhaustive list. Phlebotomist/Mobile Driver Job Qualifications * High school diploma or equivalent required * Customer service experience, effective verbal communication, and public relations skills are required * Experience driving large vehicles strongly preferred * Ability to load, drive and unload vehicles with or without reasonable accommodation * Medical assistant or phlebotomy training preferred but not required * A current, valid driver's license and good driving record is required * Basic computer skills are desirable * DOT certification may be required in some locations. If required, must pass applicable DOT physical and related requirements and be able to possess or obtain a medical certification of at least one year duration * Physical requirements may include the ability to lift up to 50 lbs., occasionally physically assisting donors experiencing an adverse reaction, as well as pushing or pulling heavy weights up and down ramps and stairs (potentially up to 250 lbs in weight and with up to 75 degree angles). Physical requirements may be performed in adverse weather conditions. * All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive. This involves loading/unloading of vehicles, pushing carts up to 250 lbs, setting up beds and handling many totes containing equipment and snacks for the donors. * Flexibility to work long, irregular hours and frequent schedule changes is required Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The American Red Cross’ Service to the Armed Forces (SAF) Center, or Hero Care Centers serve military members and their families worldwide, with one phone number available 24 hours a day, 365 days a year, 7 days a week. By responding to calls and verifying the accuracy of collected information, we are able to assist in making decisions for emergency leave, and serve as an overall resource for veterans and their families. We also provide current military member with emergency financial assistance in situations in circumstances when they qualify. We have a career opportunity available for a Senior Caseworker at our Hero Care Call Center in Springfield, MA. This is a full-time second shift position (3:30pm-12am), that will be scheduled 40 hours per week on a rotating schedule. Senior SAF Caseworkers are part of the Hero Care Network, which provides 24-hour emergency communications and casework services, including access to financial assistance, emergency notifications and other services offered to members of the U.S. military and their families. Responsibilities in this role include collecting client information, verification and delivery of emergency messages, communication and follow-up with family members, military staff and other involved parties, while providing subject matter expertise for all services offered. Client needs are often sensitive in nature and require you to be compassionate, have a spirit to help and able to remain calm under stressful situations. ​ Some additional responsibilities specific to the Senior Caseworker role are as: 1. Functions as shift lead on a rotating basis, providing direct technical and administrative guidance to an assigned group of Specialists to ensure the delivery of 24-hour emergency communications and casework services. 2. Understands and applies Red Cross and SAF policies consistently and correctly. 3. Assists Supervisors with on-the-job training, coaching, and mentoring of Specialists 4. Assists Specialists in resolving complex, unusual or difficult cases. 5. Performs other duties as assigned by management. Minimum qualifications: Education: Bachelor’s degree in social or health science, personnel administration, business or public administration, computer science or related field is preferred. Equivalent education and relevant work experience in human/social services, customer or client services, call center or other customer/client services experience will be considered in lieu of formal education/college degree. Equivalent education and experience examples include a 2 year degree plus 2 years of applicable experience, or a high school diploma with 4 years of applicable experience. Experience: A minimum 3 years of human/social services, customer or client services, call center or other types of experience with heavy customer/client contact required . Must have casework skills, or experience in the delivery of social or casework services. Skills and Abilities: Applicants must have strong communication skills, both written and verbal, and typing speed of 40 wpm or higher. Both speed, accuracy and grammatical competence is factored into overall typing abilities. Applicants should be able to demonstrate strong computer skills, to include use of Internet search tools, Intranet, and Microsoft Office Suite. Experience in using an electronic customer relationship (CRM) or Case Management System (CMS) or similar customer centric relational database is also strongly preferred. Other: Ability to apply active listening skills and employ reasoning and questioning strategies to capture, analyze, interpret and synthesize information from clients, staff, and management. Strong customer service skills reflecting a sound knowledge of telephone and in-person etiquette and pleasant and friendly manners respectful of human dignity. Must be adept at multi-tasking and have the ability to shift focus as operational, service delivery and staff needs demand. Demonstrated ability to treat people with respect under all circumstances and instill trust in others while upholding the values and principles of the American Red Cross. Applicants for the Senior Caseworker position should have a familiarity with military culture, regulations and protocol, and a minimum of one-year of supervisory experience in human resources management, casework, counseling, social work or other related field. Bilingual candidates are strongly encouraged to apply. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Are you seeking a full-time opportunity that makes a difference? Are you passionate about meeting new people? Do you want to have an impact in your community, across the country, and around the world? If your answer is “yes”, then we invite you to become a Lab Specialist in the Immunohematology Reference Lab at the American Red Cross! Job Summary: Document telephone messages and IRL customer orders for special blood products. Coordinate, transport and monitor blood samples (as applicable). Monitor and order supplies. Maintain inventories for IRL reagents, supplies, equipment, and products. Data entry. Manufacture components (as applicable). Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA), Clinical Laboratory Information Act (CLIA) and other applicable Federal, state and local regulations. Scope: The incumbent reports to the Supervisor of a specified laboratory. Major Responsibilities: · May perform various testing as is required in the IRL Lab such as (antigen screening, HgbS screening) under direct supervision as applicable. · Perform requesting/ordering, receiving, inspection and storage of IRL supplies and reagents. Ensure adequate inventory of required supplies. · Operate, maintain and may perform quality control checks on laboratory equipment. · May perform inventory management, coordination and shipment duties associated with donor products. · Maintains knowledge of procedures necessary to perform tests and interpret tests and to generate results. Maintain knowledge of procedures necessary to do so. · Maintains daily function in line with IRL quality and compliance and practices. Daily equipment maintenance checks. · Maintains neat and accurate records and a clean and orderly work area. Recognizes and reports discrepant results or conditions to the Supervisor. · Complies with all existing State and Federal regulations, national Red Cross Blood Services Policies, Procedures and work instructions, National Testing Laboratory (NTL)-D policies, and laboratory safety requirements. · Participates and/or assists in laboratory education and training for certain established functions. May serve as a trainer for new hires, Attends continuing education programs. · Ensures that performance and productivity standards are met. Endures compliance with state and federal regulation, National Red Cross BSDs, American Association of Blood Banks standards, and New England Region policies and procedures · Ensures that customer satisfaction is always given top priority. · Performs other duties as assigned. Qualifications: · B.A. in Chemistry, Biology, Medical Laboratory Science or Certified M.L.T. One (1) year of serological testing experience in a medical laboratory environment. · Post-training schedule will be Monday-Friday - First Shift Flex. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: We are currently seeking a Nurse Aid Training (NAT) Instructor. This is a part-time position based in our Easton, MA locations. Strictly a day positions with flexability to pick up evenings M_F 9am-2pm 2-3 days a week. Job Summary: Provides instruction and certification in the Red Cross Nurse Assistant Training (NAT) program; primary responsibility includes planning, teaching and evaluating course participants in the classroom and clinical skills performance, leading to successful completion of the program. The instructor will provide a quality program that meets state regulations and compliance standards as well as meet the expectations for the course participants. Major Duties and Responsibilities: • Plans, coordinates, manages and directs the classroom, skills lab, and clinical setting training experience for students • Evaluates interpersonal skills, technical skills, and knowledge base of students in classroom, skill lab and clinical setting at regular intervals to measure student performance • Maintains confidential, accurate and complete records and reports as required by state and federal regulations and American Red Cross policy • Responsible for efficient and effective use of all supplies and materials maintaining appropriate controls for loss reduction and documenting replacement needs • Maintains a cooperative working relationship with clinical sites and staff to provide a comprehensive and safe learning environment for students • Completes and submits course records and reports in a timely manner, meeting required deadlines. • Meets 100% compliance for record keeping and program delivery requirements • Engages in regular effective communications with students, staff, and other stakeholders regarding programmatic changes and quality management issues. • Supports program completion activities such as graduation, recognition ceremonies and student development activities as requested • Remains current on state regulations and training standards Knowledge, Skills, and Abilities: • Ability to successfully complete appropriate instructor training as required by American Red Cross and the state. Experience with adult education preferred. • Excellent written and oral communication skills Qualifications: Current active license without restriction or probation, as a Registered Nurse in the state(s) where teaching will occur. Two years’ experience as a nurse with at least one year’s experience working in a long term care facility. Current CPR/First Aid/AED certification. Can be obtained within 90 days of hire. Adult education experience preferred Must meet state minimum nursing and teaching experience requirements for instructors. State mandated instructor training certifications can be obtained within 90 days of hire. *LI-POST Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Identifies, engages, cultivates, solicits, and stewards current and prospective donors in expanding their financial support of the work of the American Red Cross. Responsible for meeting an annual revenue target by working with an assigned portfolio of donors and prospects to advance the mission of the organization and assist donors in creating meaning in their lives through giving to the American Red Cross. As required, serve as operational resource to less experienced team members to ensure consistent and effective implementation of donor development plans. Responsibilities ________________________________________ 1. Strategy: Develops and executes ongoing strategy for qualifying donors to ensure retention, growth of donor contributions as well as recapture from previous donors. Works collaboratively with other departments and partners with development staff at the National Office to create customized solicitation strategies matching the objectives of the organization and interests of the donor/prospect. 2. Fundraising Targets and Portfolio Management: Manages an assigned portfolio of donors and prospects with intent to form deep relationships. Responsible for minimum annual fundraising goal tied to segmented or blended portfolio as specified in performance standards, including both renewable gifts and new incremental revenue. Develop donor management plans for entire portfolio resulting in strategic, knowledgeable and complex asks. Personally solicits assigned donor portfolio through face to face visits, including preparation of personalized materials. Revenue target may increase due to major domestic disasters. Serve as mentor/informal leader to less experienced team members and operational resource in the areas of retention and strengthening donor relationships. 3. Prospect Development: Implements programs/activities to identify, cultivate, solicit and steward donors at the $2,500 level or higher, with an emphasis on maximizing revenue for the American Red Cross. Works with community Board members and other leadership volunteers to identify, cultivate, solicit and steward appropriate donors. Identifies potential planned giving prospects among assigned donors and partners with Region’s assigned Gift Planning Officer to solicit those prospects. Updates donor records in region and/or district database and Salesforce.com following donor contacts. 4. Relationship Development: Develops ongoing relationships with major donors for the benefits of the American Red Cross. Accountable for cultivating relationships for individual fundraising, organizational fundraising or both as outlined below: a. Individuals: Cultivates relationships with individual donors personally and by supporting volunteer leaders in peer-to-peer outreach, (if appropriate) using giving societies such as the Tiffany Circle Society of Women Leaders as a key program. b. Organizations: Cultivates, solicits and stewards support from corporations and foundations to meet annual fundraising goals within their Regions. This includes assisting corporations in achieving their goals in strengthening their brand, marketing, and employee engagement by being proficient at clearly articulating Red Cross programs, listening to corporations’ needs and aligning programs to their interests, preparing grant proposals, and engaging foundation staff and foundation board members to cultivate and solicit support for the American Red Cross. 5. Other: Participates in disaster relief fundraising projects as appropriate. May oversee and have responsibility for staff development. 6. It is the responsibility of all Red Cross staff members to recruit, train and work with volunteers and to treat all clients, volunteers, guests, and other employees in a courteous and respectful manner at all times while maintain a cooperative atmosphere for everyone. It is expected that each member of the regional management team to work with a volunteer counterpart to ensure key volunteers are utilized and ensure depth within the function. 7. Carries out any additional assignments required to fulfill the mission of the American Red Cross. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Essential Functions/Physical Requirements ________________________________________ Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. Qualifications ________________________________________ Education: Bachelor’s degree or equivalent experience required. Advanced degree highly desirable. Experience: Minimum five years sales and/or fundraising experience required. Proven experience in developing strategies for donor retention growth and recapture and proven success with complex requests is required. Management Experience: None required. Skills and Abilities: Ability to relate well and work effectively with multiple constituencies and audiences. Excellent verbal and written skills. Knowledge of office systems: MS-Office preferred and fundraising database systems (e.g., Raiser’s Edge, Salesforce.com). A team player committed to developing and working within a collaborative environment and to ensuring the highest customer service orientation. Travel: Requires frequent travel within the Region. The amount will vary depending upon size and geography of region. *LI-NN1 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Responsibilities 1. Comply with applicable Federal, State and local regulations as well as all American Red Cross policies, procedures and guidelines. 2. May perform any or all blood collection procedures (may include allogeneic, autologous, directed, therapeutic; automated red cell and platelet pheresis) donor collections. May perform all types of donor health history screening and eligibility procedures. 3. Conduct donor greeting, donor reaction care and processing and packing of blood as assigned. 4. Perform daily function checks, assemble and maintain supplies and equipment to ensure a state of readiness and to maintain compliance. 5. Function with team effort to ensure efficient donation process focused on donor and sponsor expectations. Maintain positive public relations to promote a professional image. 6. May operate ARC vehicle. May transport supplies and equipment in a state of readiness and to ensure compliance. May operate assigned vehicle according to applicable regulations. Collections Staff that is hired with DOT driving responsibilities will perform vehicle checks and complete DOT paperwork per established protocol. 7. Load, set up, maintain and tear down supplies and equipment in a state of readiness and to ensure compliance. 8. Complete required readings and training assignments by assigned deadline. 9. Perform other related duties as necessary. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Scope Balance production, customer service and compliance on a day-to-day basis to ensure integrity of the product and optimum donor experience. As integral link between donors and ARCBS, portray a commitment to customer service by conveying and demonstrating a consistent style of professionalism. May drive ARC vehicles throughout the blood region to collection sites, set-up and tear down and provide other related donor and operation support. Will have frequent external customer (donor and sponsor) contact. Qualifications RN/LPN or equivalent experience is required, with current state licensure as required. Minimum one year of documented satisfactory performance in Collections Technician II or Collection Technician III position or equivalent experience is required. Customer service experience, effective verbal communication and public relations skills are required. A current valid driver's license and good driving record is required. Previous truck and/or bus driving experience is desirable. Collections Staff that is hired with DOT driving responsibilities will be required to pass DOT physical and related requirements and be able to posses or obtain a medical certification of at least one year duration. Basic computer skills desirable. Applicable local licensure if required by state directives. Essential Functions/Physical Requirements The duties above indicate the essential functions of the position. Operational flexibility is required to meet sudden and unpredictable needs. Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site. Therefore the work site may determine the exposure level to be greater than or less than the below stated level. This position is an exposure determination 1 in view of the fact that the position requires the incumbent work under conditions where the potential exists for the incumbent to make contact with blood or blood components as a result of splashes, spills, and/or needlesticks. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Responsibilities 1. Comply with applicable Federal, State and local regulations as well as all American Red Cross policies, procedures and guidelines. 2. May perform any or all blood collection procedures (may include allogeneic, autologous, directed, therapeutic; automated red cell and platelet pheresis) donor collections. May perform all types of donor health history screening and eligibility procedures. 3. Conduct donor greeting, donor reaction care and processing and packing of blood as assigned. 4. Perform daily function checks, assemble and maintain supplies and equipment to ensure a state of readiness and to maintain compliance. 5. Function with team effort to ensure efficient donation process focused on donor and sponsor expectations. Maintain positive public relations to promote a professional image. 6. May operate ARC vehicle. May transport supplies and equipment in a state of readiness and to ensure compliance. May operate assigned vehicle according to applicable regulations. Collections Staff that is hired with DOT driving responsibilities will perform vehicle checks and complete DOT paperwork per established protocol. 7. Load, set up, maintain and tear down supplies and equipment in a state of readiness and to ensure compliance. 8. Complete required readings and training assignments by assigned deadline. 9. Perform other related duties as necessary. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Scope Balance production, customer service and compliance on a day-to-day basis to ensure integrity of the product and optimum donor experience. As integral link between donors and ARCBS, portray a commitment to customer service by conveying and demonstrating a consistent style of professionalism. May drive ARC vehicles throughout the blood region to collection sites, set-up and tear down and provide other related donor and operation support. Will have frequent external customer (donor and sponsor) contact. Qualifications Minimum one year of documented satisfactory performance in Collections Technician II or Collection Technician III position or equivalent experience is required. Customer service experience, effective verbal communication and public relations skills are required. A current valid driver's license and good driving record is required. Previous truck and/or bus driving experience is desirable. Collections Staff that is hired with DOT driving responsibilities will be required to pass DOT physical and related requirements and be able to posses or obtain a medical certification of at least one year duration. Basic computer skills desirable. Applicable local licensure if required by state directives. Essential Functions/Physical Requirements The duties above indicate the essential functions of the position. Operational flexibility is required to meet sudden and unpredictable needs. Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site. Therefore the work site may determine the exposure level to be greater than or less than the below stated level. This position is an exposure determination 1 in view of the fact that the position requires the incumbent work under conditions where the potential exists for the incumbent to make contact with blood or blood components as a result of splashes, spills, and/or needlesticks. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The American Red Cross is the premier provider of Nurse Assistant Training (NAT) and has prepared individuals for work in the nursing field for over 100 years. The program is designed with input from educators, caregivers, and long-term industry representatives from across the United States. The American Red Cross of Massachusetts is currently seeking a part-time Nurse Evaluator in Worcester. This is a part-time position, where you may be scheduled 0-19 hours per week, and must be able to work weekdays and occasional weekends. Location includes Worcester and the surrounding areas Job Summary: The Nurse Evaluator oversees the skills and written portions of the Massachusetts state testing for nurse assistant candidates, and is responsible for evaluating candidate competency in accordance with state laws. Responsibilities: Accurately evaluates nurse assistant candidate’s performance using the format prescribed by the state of Massachusetts. Administers the Massachusetts Nurse Assistant Training Competency Exam Maintains confidentiality, test security, and quality assurance according to the state testing program’s requirements. Completes and maintains confidential, accurate and complete records and reports as required by state and federal regulations, vendor contracts and the American Red Cross policies. Successfully manages operation of test site and maintains a cooperative working relationship with testing sites and staff to provide a comprehensive and safe testing environment for applicants. Responsible for efficient and effective use of all testing supplies, materials and equipment maintaining appropriate controls for loss reduction. Maintains the appearance of Regional Testing sites. Responsible for the delivery of completed exams to the Testing Office (using contracted vendor). Maintains a strictly professional relationship with testing sites, always protecting the integrity of the exam and the Nurse Evaluator position. Attends annual Nurse Evaluator Training meeting. Minimum qualifications: Applicants must be a current Registered Nurse in Massachusetts. BSN degree, or higher, preferred. Must have at least two years of nursing experience, as a Registered Nurse, with a minimum of one year in a long term care facility. Essential Functions/Physical Requirements: Depending on work assignment, this position may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk, and manipulate (lift, carry, move) light to medium weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights