Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: We are currently seeking a Nurse Aid Training (NAT) Instructor. This is a part-time on call position based in our Concord, NH location.Need flexibility for week days 8a-4p and also evenings 5p-10p. Job Summary: Provides instruction and certification in the Red Cross Nurse Assistant Training (NAT) program; primary responsibility includes planning, teaching and evaluating course participants in the classroom and clinical skills performance, leading to successful completion of the program. Responsibilities may include: training and orienting NAT instructors; providing supervision and guidance to NAT instructor cadre in a geographic area; serving as liaison with external clinical sites; and serving as technical resource to NAT Program Manager. The lead instructor will provide a quality program that meets state regulations and compliance standards as well as meet the expectations for the course participants. Major Duties and Responsibilities: • Plans, coordinates, manages and directs the classroom, skills lab, and clinical setting training experience for students • Evaluates interpersonal skills, technical skills, and knowledge base of students in classroom, skill lab and clinical setting at regular intervals to measure student performance • Maintains confidential, accurate and complete records and reports as required by state and federal regulations and American Red Cross policy • Responsible for efficient and effective use of all supplies and materials maintaining appropriate controls for loss reduction and documenting replacement needs • Maintains a cooperative working relationship with clinical sites and staff to provide a comprehensive and safe learning environment for students • Trains, orients, and supervises NAT instructors as requested • Serves as technical resource to NAT program manager • Completes and submits course records and reports in a timely manner, meeting required deadlines. • Meets 100% compliance for record keeping and program delivery requirements • Engages in regular effective communications with students, staff, and other stakeholders regarding programmatic changes and quality management issues. • Supports program completion activities such as graduation, recognition ceremonies and student development activities as requested • Remains current on state regulations and training standards Qualifications: Must have at least 2 years experience as an RN or LPN working in a nursing home including at least 2 years in a long-term care facility * Unrestricted, current RN or LPN license for the State of NH required • Adult education experience preferred • Must meet state minimum nursing and teaching experience requirements for instructors Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 15, 2017
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: We are currently seeking a Nurse Aid Training (NAT) Instructor. This is a part-time on call position based in our Concord, NH location.Need flexibility for week days 8a-4p and also evenings 5p-10p. Job Summary: Provides instruction and certification in the Red Cross Nurse Assistant Training (NAT) program; primary responsibility includes planning, teaching and evaluating course participants in the classroom and clinical skills performance, leading to successful completion of the program. Responsibilities may include: training and orienting NAT instructors; providing supervision and guidance to NAT instructor cadre in a geographic area; serving as liaison with external clinical sites; and serving as technical resource to NAT Program Manager. The lead instructor will provide a quality program that meets state regulations and compliance standards as well as meet the expectations for the course participants. Major Duties and Responsibilities: • Plans, coordinates, manages and directs the classroom, skills lab, and clinical setting training experience for students • Evaluates interpersonal skills, technical skills, and knowledge base of students in classroom, skill lab and clinical setting at regular intervals to measure student performance • Maintains confidential, accurate and complete records and reports as required by state and federal regulations and American Red Cross policy • Responsible for efficient and effective use of all supplies and materials maintaining appropriate controls for loss reduction and documenting replacement needs • Maintains a cooperative working relationship with clinical sites and staff to provide a comprehensive and safe learning environment for students • Trains, orients, and supervises NAT instructors as requested • Serves as technical resource to NAT program manager • Completes and submits course records and reports in a timely manner, meeting required deadlines. • Meets 100% compliance for record keeping and program delivery requirements • Engages in regular effective communications with students, staff, and other stakeholders regarding programmatic changes and quality management issues. • Supports program completion activities such as graduation, recognition ceremonies and student development activities as requested • Remains current on state regulations and training standards Qualifications: Must have at least 2 years experience as an RN or LPN working in a nursing home including at least 2 years in a long-term care facility * Unrestricted, current RN or LPN license for the State of NH required • Adult education experience preferred • Must meet state minimum nursing and teaching experience requirements for instructors Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Responsibilities 1. Comply with applicable Federal, State and local regulations as well as all American Red Cross policies, procedures and guidelines. 2. Perform whole blood collection procedures (allogeneic, autologous, directed, therapeutic). Performs donor health history screening procedures. 3. Conduct donor greeting, processing and packing blood, and donor reaction care as assigned. 4. Perform daily function checks, assemble and maintain supplies and equipment to ensure a state of readiness and to maintain compliance. 5. Function with team effort to ensure efficient donation process focused on donor and sponsor expectations. Maintain positive public relations to promote a professional image. 6. Operate any ARC vehicles including those that require a CDL operator license. Transport supplies and equipment in a state of readiness and to ensure compliance. Operate assigned vehicle according to applicable regulations and in compliance with fleet policy. Perform vehicle checks and complete DOT paperwork per established protocol. 7. Load, set up, maintain and tear down supplies and equipment in a state of readiness and to ensure compliance. 8. Complete required readings and training assignments by assigned deadline. 9. Perform other related duties as necessary. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Scope Drive ARC vehicles throughout the blood region to collection sites, set-up and tear down and provide other related donor and operation support. Will have frequent external customer (donor and sponsor) contact. Balance production, customer service and compliance on a daily basis, ensuring integrity of product and optimum donor experience. As an integral link between donors and ARCBS, portray a commitment to customer service by conveying and demonstrating a consistent style of professionalism. Qualifications High school diploma or equivalent required. Medical assistant or phlebotomy training preferred. Customer service experience, effective verbal communication, and public relations skills are required. A current valid driver's license and good driving record is required. A Commercial Driver’s License (CDL) is required. Previous truck and/or bus driving experience is preferred. Required to pass applicable DOT physical and related requirements and be able to possess or obtain a medical certification of at least one year duration. Basic computer skills desirable. Applicable local licensure if required by state directives. Essential Functions/Physical Requirements The duties above indicate the essential functions of the position. Operational flexibility is required to meet sudden and unpredictable needs. Physical requirements may include the ability to lift up to 50 lbs., squatting, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. At the American Red Cross, we conduct many mobile blood drives at businesses, schools and many other locations. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive. This involves pushing carts up to 250 lbs., setting up beds and handling many totes containing equipment and snacks for the donors. Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site. Therefore the work site may determine the exposure level to be greater than or less than the below stated level. This position is an exposure determination I in view of the fact that the position requires the incumbent work under conditions where the potential exists for the incumbent to make contact with blood or blood components as a result of splashes, spills, and/or needle sticks. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 15, 2017
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Responsibilities 1. Comply with applicable Federal, State and local regulations as well as all American Red Cross policies, procedures and guidelines. 2. Perform whole blood collection procedures (allogeneic, autologous, directed, therapeutic). Performs donor health history screening procedures. 3. Conduct donor greeting, processing and packing blood, and donor reaction care as assigned. 4. Perform daily function checks, assemble and maintain supplies and equipment to ensure a state of readiness and to maintain compliance. 5. Function with team effort to ensure efficient donation process focused on donor and sponsor expectations. Maintain positive public relations to promote a professional image. 6. Operate any ARC vehicles including those that require a CDL operator license. Transport supplies and equipment in a state of readiness and to ensure compliance. Operate assigned vehicle according to applicable regulations and in compliance with fleet policy. Perform vehicle checks and complete DOT paperwork per established protocol. 7. Load, set up, maintain and tear down supplies and equipment in a state of readiness and to ensure compliance. 8. Complete required readings and training assignments by assigned deadline. 9. Perform other related duties as necessary. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Scope Drive ARC vehicles throughout the blood region to collection sites, set-up and tear down and provide other related donor and operation support. Will have frequent external customer (donor and sponsor) contact. Balance production, customer service and compliance on a daily basis, ensuring integrity of product and optimum donor experience. As an integral link between donors and ARCBS, portray a commitment to customer service by conveying and demonstrating a consistent style of professionalism. Qualifications High school diploma or equivalent required. Medical assistant or phlebotomy training preferred. Customer service experience, effective verbal communication, and public relations skills are required. A current valid driver's license and good driving record is required. A Commercial Driver’s License (CDL) is required. Previous truck and/or bus driving experience is preferred. Required to pass applicable DOT physical and related requirements and be able to possess or obtain a medical certification of at least one year duration. Basic computer skills desirable. Applicable local licensure if required by state directives. Essential Functions/Physical Requirements The duties above indicate the essential functions of the position. Operational flexibility is required to meet sudden and unpredictable needs. Physical requirements may include the ability to lift up to 50 lbs., squatting, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. At the American Red Cross, we conduct many mobile blood drives at businesses, schools and many other locations. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive. This involves pushing carts up to 250 lbs., setting up beds and handling many totes containing equipment and snacks for the donors. Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site. Therefore the work site may determine the exposure level to be greater than or less than the below stated level. This position is an exposure determination I in view of the fact that the position requires the incumbent work under conditions where the potential exists for the incumbent to make contact with blood or blood components as a result of splashes, spills, and/or needle sticks. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We provide almost half of the nation’s blood supply, as well as humanitarian relief at home and abroad. We turn compassion into action through the care we provide our blood donors, and the spirit of service we share with our colleagues. Position Summary We are seeking experienced business-to-business Sales Account Representative to cover our Manchester, NH market. Incumbents will work in the territory to develop and organize new blood drive opportunities with community businesses, churches, schools and other sponsors. Sales account representatives in this fast-paced role will also work with these organizations to recruit blood donors from their respective networks. As a Sale Account Representative, you can play a direct role in our life-saving mission, ensuring that others continue to receive the gift of life! Sales Account Representative receive a base salary plus a monthly incentive for achieving performance and blood collections goals. Sales Account Representative - Responsibilities • Plan and implement effective strategies to recruit, retain and manage sponsor organizations to achieve established blood collection goals • Apply market knowledge and evaluation of community, government, demographics and competitors to identify areas for market expansion in assigned territory • Recommend overall sponsor recruitment plans and project plans for short- and long-term goal achievement • Coordinate structure, staffing, schedule and marketing necessary to reach individual drive goals • Educate and provide ongoing support to sponsors, volunteers and staff on blood drive protocol, how to recruit employee ambassadors, and expectations/requirements for the event • Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times The aforementioned responsibilities of the Sales Account Manager describe the general nature and level of work and are not an exhaustive list. Why the American Red Cross? We offer employee growth and development, an incomparable team spirit and a comprehensive benefits package inclusive of health and 401K. Qualifications: • Bachelor's degree in marketing, sales, or communications OR equivalent combination of related education and experience • One year (minimum) related experience • Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs • Excellent oral and written communications skills, including training and presentation skills • A current, valid driver's license and good driving record Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 15, 2017
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We provide almost half of the nation’s blood supply, as well as humanitarian relief at home and abroad. We turn compassion into action through the care we provide our blood donors, and the spirit of service we share with our colleagues. Position Summary We are seeking experienced business-to-business Sales Account Representative to cover our Manchester, NH market. Incumbents will work in the territory to develop and organize new blood drive opportunities with community businesses, churches, schools and other sponsors. Sales account representatives in this fast-paced role will also work with these organizations to recruit blood donors from their respective networks. As a Sale Account Representative, you can play a direct role in our life-saving mission, ensuring that others continue to receive the gift of life! Sales Account Representative receive a base salary plus a monthly incentive for achieving performance and blood collections goals. Sales Account Representative - Responsibilities • Plan and implement effective strategies to recruit, retain and manage sponsor organizations to achieve established blood collection goals • Apply market knowledge and evaluation of community, government, demographics and competitors to identify areas for market expansion in assigned territory • Recommend overall sponsor recruitment plans and project plans for short- and long-term goal achievement • Coordinate structure, staffing, schedule and marketing necessary to reach individual drive goals • Educate and provide ongoing support to sponsors, volunteers and staff on blood drive protocol, how to recruit employee ambassadors, and expectations/requirements for the event • Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times The aforementioned responsibilities of the Sales Account Manager describe the general nature and level of work and are not an exhaustive list. Why the American Red Cross? We offer employee growth and development, an incomparable team spirit and a comprehensive benefits package inclusive of health and 401K. Qualifications: • Bachelor's degree in marketing, sales, or communications OR equivalent combination of related education and experience • One year (minimum) related experience • Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs • Excellent oral and written communications skills, including training and presentation skills • A current, valid driver's license and good driving record Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: This is a PART TIME role with 25-30 hours per week, flexible hours and eligible for medical benefits. Identifies, engages, cultivates, solicits, and stewards current and prospective donors in expanding their financial support of the work of the American Red Cross. Responsible for meeting an annual revenue target by working with an assigned portfolio of donors and prospects to advance the mission of the organization and assist donors in creating meaning in their lives through giving to the American Red Cross. Responsibilities ________________________________________ 1. Strategy: Develops and executes ongoing strategy for qualifying donors in extensive donor discovery, retention and growth of donor contributions as well as recapture from previous donors. Works collaboratively with other departments and partners with development staff at the National Office to create customized solicitation strategies matching the objectives of the organization and interests of the donor/prospect. 2. Fundraising Targets and Portfolio Management: Manages an assigned portfolio of donors and prospects with intent to discover donor potential. Responsible for minimum annual fundraising goal tied to blended portfolio as specified in performance standards, including both renewable gifts and new incremental revenue. Develop aggregate donor management plans resulting in primarily phone interaction and local face to face solicitation. Revenue target may increase due to major domestic disasters. 3. Prospect Development: Implements programs/activities to identify, cultivate, solicit and steward donors at the $2,500 level or higher, with an emphasis on maximizing revenue for the American Red Cross. May work with community Board members and other leadership volunteers to identify, cultivate, solicit and steward appropriate donors. Updates donor records in region and/or district database and Salesforce following donor contacts. 4. Relationship Development: Accountable for cultivating relationships of individual and organizational fundraising with focus on retention, recapture and growth. Responsible for new business development and the need to steward donor relationships until annual hand off of accounts occurs which meets channel design and donor centric principles. 5. Other: Participates in disaster relief fundraising projects as appropriate. . 6. It is the responsibility of all Red Cross staff members to recruit, train and work with volunteers and to treat all clients, volunteers, guests, and other employees in a courteous and respectful manner at all times while maintain a cooperative atmosphere for everyone. It is expected that each member of the regional management team to work with a volunteer counterpart to ensure key volunteers are utilized and ensure depth within the function. 7. Carries out any additional assignments required to fulfill the mission of the American Red Cross. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Qualifications ________________________________________ Education: Bachelor’s degree or equivalent experience required. Advanced degree highly desirable. Experience: Minimum three years sales and/or fundraising experience required. Experience in qualifying donors through donor discovery and proven success with straightforward requests is required. Management Experience: None required. Skills and Abilities: Ability to relate well and work effectively with multiple constituencies and audiences. Excellent organizational, verbal and written skills required. Knowledge of office systems: MS-Office preferred and fundraising database systems (e.g., Raiser’s Edge, Salesforce.com). A team player committed to developing and working within a collaborative environment and to ensuring the highest customer service orientation. Travel: Requires frequent travel within the Region. The amount will vary depending upon size and geography of region. Competencies ________________________________________ To be determined. Essential Functions/Physical Requirements ________________________________________ Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 15, 2017
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: This is a PART TIME role with 25-30 hours per week, flexible hours and eligible for medical benefits. Identifies, engages, cultivates, solicits, and stewards current and prospective donors in expanding their financial support of the work of the American Red Cross. Responsible for meeting an annual revenue target by working with an assigned portfolio of donors and prospects to advance the mission of the organization and assist donors in creating meaning in their lives through giving to the American Red Cross. Responsibilities ________________________________________ 1. Strategy: Develops and executes ongoing strategy for qualifying donors in extensive donor discovery, retention and growth of donor contributions as well as recapture from previous donors. Works collaboratively with other departments and partners with development staff at the National Office to create customized solicitation strategies matching the objectives of the organization and interests of the donor/prospect. 2. Fundraising Targets and Portfolio Management: Manages an assigned portfolio of donors and prospects with intent to discover donor potential. Responsible for minimum annual fundraising goal tied to blended portfolio as specified in performance standards, including both renewable gifts and new incremental revenue. Develop aggregate donor management plans resulting in primarily phone interaction and local face to face solicitation. Revenue target may increase due to major domestic disasters. 3. Prospect Development: Implements programs/activities to identify, cultivate, solicit and steward donors at the $2,500 level or higher, with an emphasis on maximizing revenue for the American Red Cross. May work with community Board members and other leadership volunteers to identify, cultivate, solicit and steward appropriate donors. Updates donor records in region and/or district database and Salesforce following donor contacts. 4. Relationship Development: Accountable for cultivating relationships of individual and organizational fundraising with focus on retention, recapture and growth. Responsible for new business development and the need to steward donor relationships until annual hand off of accounts occurs which meets channel design and donor centric principles. 5. Other: Participates in disaster relief fundraising projects as appropriate. . 6. It is the responsibility of all Red Cross staff members to recruit, train and work with volunteers and to treat all clients, volunteers, guests, and other employees in a courteous and respectful manner at all times while maintain a cooperative atmosphere for everyone. It is expected that each member of the regional management team to work with a volunteer counterpart to ensure key volunteers are utilized and ensure depth within the function. 7. Carries out any additional assignments required to fulfill the mission of the American Red Cross. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Qualifications ________________________________________ Education: Bachelor’s degree or equivalent experience required. Advanced degree highly desirable. Experience: Minimum three years sales and/or fundraising experience required. Experience in qualifying donors through donor discovery and proven success with straightforward requests is required. Management Experience: None required. Skills and Abilities: Ability to relate well and work effectively with multiple constituencies and audiences. Excellent organizational, verbal and written skills required. Knowledge of office systems: MS-Office preferred and fundraising database systems (e.g., Raiser’s Edge, Salesforce.com). A team player committed to developing and working within a collaborative environment and to ensuring the highest customer service orientation. Travel: Requires frequent travel within the Region. The amount will vary depending upon size and geography of region. Competencies ________________________________________ To be determined. Essential Functions/Physical Requirements ________________________________________ Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The American Red Cross is a humanitarian organization, led by volunteers, that provides relief to victims of disaster and helps people prevent, prepare for, and respond to emergencies. It does this through services that are consistent with its Congressional Charter and the Fundamental Principles of the International Red Cross and Red Crescent Movement. The American Red Cross is the foremost volunteer emergency service organization in the United States with more than 590 chapters nationwide. We are currently seeking a Disaster Program Manager to work in our Concord, NH location. The Disaster Program Manager is responsible for the implementation of the disaster services program in a 5-county area covering southern NH. The territory is based on the regional configuration. Leads and manages a primarily volunteer team responsible for the implementation of disaster preparedness, response, and recovery programs in the local area. Ensures the development of Disaster Leadership Volunteers in each of the program support functional areas of the disaster cycle in order to meet the needs of the territory, region, state and division. The Disaster Program Manager operates as a part of the Disaster Management Cycle processes. Responsible for local preparation, response and recovery management as well as management of government partnerships with assigned territory. Drivers for this work include the number of municipalities within its coverage area, the amount and complexity of program activity, presence of significant grant funding, geography, risk, population, frequency of events, and regional structure. Performs these functions according to the guidance provided by the Regional Disaster and Program Officer; team leadership is provided by the RDPO. This position reports directly to the Senior DPO or the RDPO; and may have a dotted line to Community Exec (s) in the territory they cover. This position may have dotted line supervision to program support functions within the Region and/or may also serve as a program support function lead within the Region. This position works closely with, is supported by and receives technical guidance from program support functions at the regional level. Position includes 24/7 on-call responsibilities. Responsibilities: 1. Act in a facilitative leader role across the disaster cycle: the Red Cross will align with government and work to enable the entire community to participate in all phases of the disaster cycle by shifting from being not only a provider of direct services but also a facilitative leader. 2. Within scope of position, represents the entire disaster cycle of preparedness, response and recovery. 3. Ensures that American Red Cross services are available to diverse communities. 4. Mobilizes the local community to prepare for, respond to and recover from emergencies. Meets the needs and expectations of clients and stakeholders. Develops human and material resources (volunteers, partners, community agencies, shelter and vendor agreements etc.) to ensure the full cycle of disaster services is delivered. 5. Manages local responses by the deployment volunteers on a daily basis in a rapid and accessible manner. Serves during times of disaster as the operational leadership for the territory/local level; Participates in a leadership role on larger operations regionally, division or nationwide 6. Leads and manages a primarily volunteer team responsible for the implementation of disaster preparedness, response, and recovery programs in the local area. Ensures the development of Disaster Leadership Volunteers in each of the program support functional areas of the disaster cycle in order to meet the needs of the territory, region, state and division. 7. Program delivery: Accountable for the implementation of the disaster services program in a territory in alignment with established metrics 8. In conjunction with program support functions in a region participates in local planning, exercises and training, including exercises called by local partners (VOADs, EMAs and LEPCs). 9. Serves as the Red Cross thought leader on a local level with government and other agencies and organizations involved in disaster. Ensures interface with community leaders, corporations, businesses and government agencies. Qualifications: Education: Bachelor’s degree or equivalent combination of education and experience. Experience: Minimum of 3-5 years experience with social services or service/program delivery. Demonstrated experience in coordinating staff and volunteer activities. Ability to interpret program trends, results, and related data to formulate recommendations. Ability to manage multiple priorities with strong skills in planning and problem-solving. Ability to relate well and effectively with diverse groups and individuals. Management Experience: Minimum of 1-3 years staff supervisory experience preferred. Skills and Abilities: Excellent interpersonal, verbal and written communication skills. Develops project plans & budgets. Demonstrates in-depth knowledge of program or service. Demonstrated ability in creating presentations and developing training modules. Develops strategies to achieve organizational goals. Demonstrated analytical and decision-making skills to develop creative processes for continuous program or service improvements. Demonstrated analytical and decision-making skills to develop creative processes for continuous program or service improvements. Proven track record of collaboration, facilitation, problem solving, marketing, leadership, and partnership management. Additionally, this position requires ability for planning, public speaking, project management and process improvement. Individual must be customer oriented, organized, and able to operate with an orientation toward solutions with an external focus, and team orientation. Other: Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Must be able to perform all assigned responsibilities under “grey sky” requirements. This position is also responsible for ensuring that all American Red Cross finance policies and procedures are followed as related to the scope of work activity. All full time disaster employees must be willing and able to be deployed, as needed. Travel: Will involve travel. *LI-POST Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 15, 2017
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The American Red Cross is a humanitarian organization, led by volunteers, that provides relief to victims of disaster and helps people prevent, prepare for, and respond to emergencies. It does this through services that are consistent with its Congressional Charter and the Fundamental Principles of the International Red Cross and Red Crescent Movement. The American Red Cross is the foremost volunteer emergency service organization in the United States with more than 590 chapters nationwide. We are currently seeking a Disaster Program Manager to work in our Concord, NH location. The Disaster Program Manager is responsible for the implementation of the disaster services program in a 5-county area covering southern NH. The territory is based on the regional configuration. Leads and manages a primarily volunteer team responsible for the implementation of disaster preparedness, response, and recovery programs in the local area. Ensures the development of Disaster Leadership Volunteers in each of the program support functional areas of the disaster cycle in order to meet the needs of the territory, region, state and division. The Disaster Program Manager operates as a part of the Disaster Management Cycle processes. Responsible for local preparation, response and recovery management as well as management of government partnerships with assigned territory. Drivers for this work include the number of municipalities within its coverage area, the amount and complexity of program activity, presence of significant grant funding, geography, risk, population, frequency of events, and regional structure. Performs these functions according to the guidance provided by the Regional Disaster and Program Officer; team leadership is provided by the RDPO. This position reports directly to the Senior DPO or the RDPO; and may have a dotted line to Community Exec (s) in the territory they cover. This position may have dotted line supervision to program support functions within the Region and/or may also serve as a program support function lead within the Region. This position works closely with, is supported by and receives technical guidance from program support functions at the regional level. Position includes 24/7 on-call responsibilities. Responsibilities: 1. Act in a facilitative leader role across the disaster cycle: the Red Cross will align with government and work to enable the entire community to participate in all phases of the disaster cycle by shifting from being not only a provider of direct services but also a facilitative leader. 2. Within scope of position, represents the entire disaster cycle of preparedness, response and recovery. 3. Ensures that American Red Cross services are available to diverse communities. 4. Mobilizes the local community to prepare for, respond to and recover from emergencies. Meets the needs and expectations of clients and stakeholders. Develops human and material resources (volunteers, partners, community agencies, shelter and vendor agreements etc.) to ensure the full cycle of disaster services is delivered. 5. Manages local responses by the deployment volunteers on a daily basis in a rapid and accessible manner. Serves during times of disaster as the operational leadership for the territory/local level; Participates in a leadership role on larger operations regionally, division or nationwide 6. Leads and manages a primarily volunteer team responsible for the implementation of disaster preparedness, response, and recovery programs in the local area. Ensures the development of Disaster Leadership Volunteers in each of the program support functional areas of the disaster cycle in order to meet the needs of the territory, region, state and division. 7. Program delivery: Accountable for the implementation of the disaster services program in a territory in alignment with established metrics 8. In conjunction with program support functions in a region participates in local planning, exercises and training, including exercises called by local partners (VOADs, EMAs and LEPCs). 9. Serves as the Red Cross thought leader on a local level with government and other agencies and organizations involved in disaster. Ensures interface with community leaders, corporations, businesses and government agencies. Qualifications: Education: Bachelor’s degree or equivalent combination of education and experience. Experience: Minimum of 3-5 years experience with social services or service/program delivery. Demonstrated experience in coordinating staff and volunteer activities. Ability to interpret program trends, results, and related data to formulate recommendations. Ability to manage multiple priorities with strong skills in planning and problem-solving. Ability to relate well and effectively with diverse groups and individuals. Management Experience: Minimum of 1-3 years staff supervisory experience preferred. Skills and Abilities: Excellent interpersonal, verbal and written communication skills. Develops project plans & budgets. Demonstrates in-depth knowledge of program or service. Demonstrated ability in creating presentations and developing training modules. Develops strategies to achieve organizational goals. Demonstrated analytical and decision-making skills to develop creative processes for continuous program or service improvements. Demonstrated analytical and decision-making skills to develop creative processes for continuous program or service improvements. Proven track record of collaboration, facilitation, problem solving, marketing, leadership, and partnership management. Additionally, this position requires ability for planning, public speaking, project management and process improvement. Individual must be customer oriented, organized, and able to operate with an orientation toward solutions with an external focus, and team orientation. Other: Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Must be able to perform all assigned responsibilities under “grey sky” requirements. This position is also responsible for ensuring that all American Red Cross finance policies and procedures are followed as related to the scope of work activity. All full time disaster employees must be willing and able to be deployed, as needed. Travel: Will involve travel. *LI-POST Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Responsibilities 1. Comply with applicable Federal, State and local regulations as well as all American Red Cross policies, procedures and guidelines. 2. Perform whole blood collection procedures (allogeneic, autologous, directed, therapeutic). Performs donor health history screening procedures. 3. Conduct donor greeting, processing and packing blood, and donor reaction care as assigned. 4. Perform daily function checks, assemble and maintain supplies and equipment to ensure a state of readiness and to maintain compliance. 5. Function with team effort to ensure efficient donation process focused on donor and sponsor expectations. Maintain positive public relations to promote a professional image. 6. Operate any ARC vehicles including those that require a CDL operator license. Transport supplies and equipment in a state of readiness and to ensure compliance. Operate assigned vehicle according to applicable regulations and in compliance with fleet policy. Perform vehicle checks and complete DOT paperwork per established protocol. 7. Load, set up, maintain and tear down supplies and equipment in a state of readiness and to ensure compliance. 8. Complete required readings and training assignments by assigned deadline. 9. Perform other related duties as necessary. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Scope Drive ARC vehicles throughout the blood region to collection sites, set-up and tear down and provide other related donor and operation support. Will have frequent external customer (donor and sponsor) contact. Balance production, customer service and compliance on a daily basis, ensuring integrity of product and optimum donor experience. As an integral link between donors and ARCBS, portray a commitment to customer service by conveying and demonstrating a consistent style of professionalism. Qualifications High school diploma or equivalent required. Medical assistant or phlebotomy training preferred. Customer service experience, effective verbal communication, and public relations skills are required. A current valid driver's license and good driving record is required. A Commercial Driver’s License (CDL) is required. Previous truck and/or bus driving experience is preferred. Required to pass applicable DOT physical and related requirements and be able to possess or obtain a medical certification of at least one year duration. Basic computer skills desirable. Applicable local licensure if required by state directives. Essential Functions/Physical Requirements The duties above indicate the essential functions of the position. Operational flexibility is required to meet sudden and unpredictable needs. Physical requirements may include the ability to lift up to 50 lbs., squatting, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. At the American Red Cross, we conduct many mobile blood drives at businesses, schools and many other locations. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive. This involves pushing carts up to 250 lbs., setting up beds and handling many totes containing equipment and snacks for the donors. Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site. Therefore the work site may determine the exposure level to be greater than or less than the below stated level. This position is an exposure determination I in view of the fact that the position requires the incumbent work under conditions where the potential exists for the incumbent to make contact with blood or blood components as a result of splashes, spills, and/or needle sticks. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 15, 2017
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Responsibilities 1. Comply with applicable Federal, State and local regulations as well as all American Red Cross policies, procedures and guidelines. 2. Perform whole blood collection procedures (allogeneic, autologous, directed, therapeutic). Performs donor health history screening procedures. 3. Conduct donor greeting, processing and packing blood, and donor reaction care as assigned. 4. Perform daily function checks, assemble and maintain supplies and equipment to ensure a state of readiness and to maintain compliance. 5. Function with team effort to ensure efficient donation process focused on donor and sponsor expectations. Maintain positive public relations to promote a professional image. 6. Operate any ARC vehicles including those that require a CDL operator license. Transport supplies and equipment in a state of readiness and to ensure compliance. Operate assigned vehicle according to applicable regulations and in compliance with fleet policy. Perform vehicle checks and complete DOT paperwork per established protocol. 7. Load, set up, maintain and tear down supplies and equipment in a state of readiness and to ensure compliance. 8. Complete required readings and training assignments by assigned deadline. 9. Perform other related duties as necessary. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Scope Drive ARC vehicles throughout the blood region to collection sites, set-up and tear down and provide other related donor and operation support. Will have frequent external customer (donor and sponsor) contact. Balance production, customer service and compliance on a daily basis, ensuring integrity of product and optimum donor experience. As an integral link between donors and ARCBS, portray a commitment to customer service by conveying and demonstrating a consistent style of professionalism. Qualifications High school diploma or equivalent required. Medical assistant or phlebotomy training preferred. Customer service experience, effective verbal communication, and public relations skills are required. A current valid driver's license and good driving record is required. A Commercial Driver’s License (CDL) is required. Previous truck and/or bus driving experience is preferred. Required to pass applicable DOT physical and related requirements and be able to possess or obtain a medical certification of at least one year duration. Basic computer skills desirable. Applicable local licensure if required by state directives. Essential Functions/Physical Requirements The duties above indicate the essential functions of the position. Operational flexibility is required to meet sudden and unpredictable needs. Physical requirements may include the ability to lift up to 50 lbs., squatting, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. At the American Red Cross, we conduct many mobile blood drives at businesses, schools and many other locations. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive. This involves pushing carts up to 250 lbs., setting up beds and handling many totes containing equipment and snacks for the donors. Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site. Therefore the work site may determine the exposure level to be greater than or less than the below stated level. This position is an exposure determination I in view of the fact that the position requires the incumbent work under conditions where the potential exists for the incumbent to make contact with blood or blood components as a result of splashes, spills, and/or needle sticks. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We provide almost half of the nation’s blood supply, as well as humanitarian relief at home and abroad. We turn compassion into action through the care we provide our blood donors, and the spirit of service we share with our colleagues. Position Summary We are seeking experienced business-to-business Sales Account Representative to cover Manchester, NH and the surrounding territories. Incumbents will work in the territory to develop and organize new blood drive opportunities with community businesses, churches, schools and other sponsors. Sales account representatives in this fast-paced role will also work with these organizations to recruit blood donors from their respective networks. As a Sale Account Representative, you can play a direct role in our life-saving mission, ensuring that others continue to receive the gift of life! Sales Account Representative receive a base salary plus a monthly incentive for achieving performance and blood collections goals. Sales Account Representative - Responsibilities • Plan and implement effective strategies to recruit, retain and manage sponsor organizations to achieve established blood collection goals • Apply market knowledge and evaluation of community, government, demographics and competitors to identify areas for market expansion in assigned territory • Recommend overall sponsor recruitment plans and project plans for short- and long-term goal achievement • Coordinate structure, staffing, schedule and marketing necessary to reach individual drive goals • Educate and provide ongoing support to sponsors, volunteers and staff on blood drive protocol, how to recruit employee ambassadors, and expectations/requirements for the event • Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times The aforementioned responsibilities of the Sales Account Manager describe the general nature and level of work and are not an exhaustive list. Why the American Red Cross? We offer employee growth and development, an incomparable team spirit and a comprehensive benefits package inclusive of health and 401K. Qualifications: • Bachelor's degree in marketing, sales, or communications OR equivalent combination of related education and experience • One year (minimum) related experience • Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs • Excellent oral and written communications skills, including training and presentation skills • A current, valid driver's license and good driving record Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 15, 2017
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We provide almost half of the nation’s blood supply, as well as humanitarian relief at home and abroad. We turn compassion into action through the care we provide our blood donors, and the spirit of service we share with our colleagues. Position Summary We are seeking experienced business-to-business Sales Account Representative to cover Manchester, NH and the surrounding territories. Incumbents will work in the territory to develop and organize new blood drive opportunities with community businesses, churches, schools and other sponsors. Sales account representatives in this fast-paced role will also work with these organizations to recruit blood donors from their respective networks. As a Sale Account Representative, you can play a direct role in our life-saving mission, ensuring that others continue to receive the gift of life! Sales Account Representative receive a base salary plus a monthly incentive for achieving performance and blood collections goals. Sales Account Representative - Responsibilities • Plan and implement effective strategies to recruit, retain and manage sponsor organizations to achieve established blood collection goals • Apply market knowledge and evaluation of community, government, demographics and competitors to identify areas for market expansion in assigned territory • Recommend overall sponsor recruitment plans and project plans for short- and long-term goal achievement • Coordinate structure, staffing, schedule and marketing necessary to reach individual drive goals • Educate and provide ongoing support to sponsors, volunteers and staff on blood drive protocol, how to recruit employee ambassadors, and expectations/requirements for the event • Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times The aforementioned responsibilities of the Sales Account Manager describe the general nature and level of work and are not an exhaustive list. Why the American Red Cross? We offer employee growth and development, an incomparable team spirit and a comprehensive benefits package inclusive of health and 401K. Qualifications: • Bachelor's degree in marketing, sales, or communications OR equivalent combination of related education and experience • One year (minimum) related experience • Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs • Excellent oral and written communications skills, including training and presentation skills • A current, valid driver's license and good driving record Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
FairPoint Communications
Manchester, NH, United States
The Product Manager II will define and manage a set of products or a product family for the company. This position is responsible for managing the management of a specific set of services in support of the business and wholesale market needs. This individual is responsible for product growth strategy and portfolio planning including forecasting, and assuming product management from the product development team once products are launched - working very closely with product development teams who manage product launches
Performs job duties consistent within safety, legal, and regulatory requirements; company standards, culture and business practices. Acts with the highest level of business and personal ethical standards in all aspects of job performance.
Essential Duties & Responsibilities:
Own product responsibilities, ensuring products and enhancements are developed, implemented and managed on an ongoing basis.
Build product propositions, promotions, and programs through an assessment and analysis of internal customer data, KPIs, and competitor/industry research
Focus on the features and functionality of the product(s) as well as the pricing, sales channels, marketing , and general performance.
Manage product P&L’s with special focus on improving product margins through revenue/pricing changes and COGS management.
Identify inefficient product processes, and overhaul or modify to improve results
Develop product road maps and manage existing product lifecycles, insuring smooth transition from the new product cycle to the ongoing management by the product management team.
Monitor and assess impact of market, technology, product and competitive trends and incorporate into product roadmaps, product positioning, portfolio plans and related activities.
Monitor end user feedback through regular interaction with end users, channel partners and sales personnel.
Manage the business case development of these products with a particular focus on projected product and segment level gross margins.
Own and drive the definition of product specifications and user experience, establish milestones and priorities, and work with technical project management to shepherd the development, implementation and launch of all products & features.
Use primary and secondary research to identify key consumer needs, define target segments, and determine product feature enhancement and direction.
Conduct competitive analysis responsible for overseeing and owning all product related communication across the business.
Monitor the competitive landscape with the marketing teams and position FairPoint’s products and features accordingly.
Identify and analyze a variety of KPIs as well as use user experience feedback and other applicable learnings to measure product performance.
Work with Sales and Business development to analyze potential partnerships and opportunities with third-party vendors.
Communicate product strategy status and all product issues to key stakeholders across the FairPoint organization.
Work with engineering, operations, marketing, business intelligence, management and external partners on a daily basis to achieve product goals.
Knowledge, Skills & Abilities:
Excellent leadership, verbal & written communication and presentation skills
Industry – Knowledge of telecommunications, technology, marketplace
Company Type – Worked in competitive environments in both large and small companies successfully
Customer- business customer understanding, preference to business owner, IT audience and IT vendors supporting business owners
Quick and solution oriented, high energy and positive
Execution focused, large capacity for multiple tasks, projects, and stakeholders
Stay in tune with sales, market place, competition and industry next steps
Solid business skills including writing, presentations, analysis and program development
Sales as my customer marketing focus and temperament
Understanding of the basic framework – customer, competition, costs, price, profit, plan development
Articulate and clear on vision, direction and programs, exceptional communicator
Strong understanding of the business and customer,
Leads through roadblocks to drive solutions, while bringing teams together internal and external to marketing
Delegates and manages team members – direct reports and cross functional
Advocate and spokesperson for the company, expert to help the company, customer, sales team move
Proficient in Microsoft Office; Outlook, Word, Excel, PowerPoint, Publisher and Access
Strong analytical, forecasting and financial planning skills
Required Education & Experience:
In order to accomplish the essential duties of this position, a bachelor’s degree and/or 10+ years or work experience is required (commiserate experience). MBA is preferred.
Physical Demands & Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, and the work environment characteristics are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work environment is primarily that of an office setting, with occasional travel - up to 50%
FairPoint Communications reserves the right to change or revise duties and responsibilities as the need arises. This document is not a written or implied contract of employment.
FairPoint Communications is an Equal Opportunity/Affirmative Action Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Apply online at:
http://www.fairpoint.com/global/fp_careers/index.jsp
Aug 14, 2017
Full time
The Product Manager II will define and manage a set of products or a product family for the company. This position is responsible for managing the management of a specific set of services in support of the business and wholesale market needs. This individual is responsible for product growth strategy and portfolio planning including forecasting, and assuming product management from the product development team once products are launched - working very closely with product development teams who manage product launches
Performs job duties consistent within safety, legal, and regulatory requirements; company standards, culture and business practices. Acts with the highest level of business and personal ethical standards in all aspects of job performance.
Essential Duties & Responsibilities:
Own product responsibilities, ensuring products and enhancements are developed, implemented and managed on an ongoing basis.
Build product propositions, promotions, and programs through an assessment and analysis of internal customer data, KPIs, and competitor/industry research
Focus on the features and functionality of the product(s) as well as the pricing, sales channels, marketing , and general performance.
Manage product P&L’s with special focus on improving product margins through revenue/pricing changes and COGS management.
Identify inefficient product processes, and overhaul or modify to improve results
Develop product road maps and manage existing product lifecycles, insuring smooth transition from the new product cycle to the ongoing management by the product management team.
Monitor and assess impact of market, technology, product and competitive trends and incorporate into product roadmaps, product positioning, portfolio plans and related activities.
Monitor end user feedback through regular interaction with end users, channel partners and sales personnel.
Manage the business case development of these products with a particular focus on projected product and segment level gross margins.
Own and drive the definition of product specifications and user experience, establish milestones and priorities, and work with technical project management to shepherd the development, implementation and launch of all products & features.
Use primary and secondary research to identify key consumer needs, define target segments, and determine product feature enhancement and direction.
Conduct competitive analysis responsible for overseeing and owning all product related communication across the business.
Monitor the competitive landscape with the marketing teams and position FairPoint’s products and features accordingly.
Identify and analyze a variety of KPIs as well as use user experience feedback and other applicable learnings to measure product performance.
Work with Sales and Business development to analyze potential partnerships and opportunities with third-party vendors.
Communicate product strategy status and all product issues to key stakeholders across the FairPoint organization.
Work with engineering, operations, marketing, business intelligence, management and external partners on a daily basis to achieve product goals.
Knowledge, Skills & Abilities:
Excellent leadership, verbal & written communication and presentation skills
Industry – Knowledge of telecommunications, technology, marketplace
Company Type – Worked in competitive environments in both large and small companies successfully
Customer- business customer understanding, preference to business owner, IT audience and IT vendors supporting business owners
Quick and solution oriented, high energy and positive
Execution focused, large capacity for multiple tasks, projects, and stakeholders
Stay in tune with sales, market place, competition and industry next steps
Solid business skills including writing, presentations, analysis and program development
Sales as my customer marketing focus and temperament
Understanding of the basic framework – customer, competition, costs, price, profit, plan development
Articulate and clear on vision, direction and programs, exceptional communicator
Strong understanding of the business and customer,
Leads through roadblocks to drive solutions, while bringing teams together internal and external to marketing
Delegates and manages team members – direct reports and cross functional
Advocate and spokesperson for the company, expert to help the company, customer, sales team move
Proficient in Microsoft Office; Outlook, Word, Excel, PowerPoint, Publisher and Access
Strong analytical, forecasting and financial planning skills
Required Education & Experience:
In order to accomplish the essential duties of this position, a bachelor’s degree and/or 10+ years or work experience is required (commiserate experience). MBA is preferred.
Physical Demands & Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, and the work environment characteristics are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work environment is primarily that of an office setting, with occasional travel - up to 50%
FairPoint Communications reserves the right to change or revise duties and responsibilities as the need arises. This document is not a written or implied contract of employment.
FairPoint Communications is an Equal Opportunity/Affirmative Action Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Apply online at:
http://www.fairpoint.com/global/fp_careers/index.jsp
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: We are currently seeking a Nurse Aid Training (NAT) Instructor. This is a part-time on call position based in our Hanover, NH location. Need flexibility for week days 8a-4p and also evenings 5p-10p. Job Summary: Provides instruction and certification in the Red Cross Nurse Assistant Training (NAT) program; primary responsibility includes planning, teaching and evaluating course participants in the classroom and clinical skills performance, leading to successful completion of the program. Responsibilities may include: training and orienting NAT instructors; providing supervision and guidance to NAT instructor cadre in a geographic area; serving as liaison with external clinical sites; and serving as technical resource to NAT Program Manager. The lead instructor will provide a quality program that meets state regulations and compliance standards as well as meet the expectations for the course participants. Major Duties and Responsibilities: • Plans, coordinates, manages and directs the classroom, skills lab, and clinical setting training experience for students • Evaluates interpersonal skills, technical skills, and knowledge base of students in classroom, skill lab and clinical setting at regular intervals to measure student performance • Maintains confidential, accurate and complete records and reports as required by state and federal regulations and American Red Cross policy • Responsible for efficient and effective use of all supplies and materials maintaining appropriate controls for loss reduction and documenting replacement needs • Maintains a cooperative working relationship with clinical sites and staff to provide a comprehensive and safe learning environment for students • Trains, orients, and supervises NAT instructors as requested • Serves as technical resource to NAT program manager • Completes and submits course records and reports in a timely manner, meeting required deadlines. • Meets 100% compliance for record keeping and program delivery requirements • Engages in regular effective communications with students, staff, and other stakeholders regarding programmatic changes and quality management issues. • Supports program completion activities such as graduation, recognition ceremonies and student development activities as requested • Remains current on state regulations and training standards Qualifications: Must have at least 2 years experience as an RN or LPN working in a nursing home including at least 2 years in a long-term care facility * Unrestricted, current RN or LPN license for the State of NH required • Adult education experience preferred • Must meet state minimum nursing and teaching experience requirements for instructors Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Jul 14, 2017
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: We are currently seeking a Nurse Aid Training (NAT) Instructor. This is a part-time on call position based in our Hanover, NH location. Need flexibility for week days 8a-4p and also evenings 5p-10p. Job Summary: Provides instruction and certification in the Red Cross Nurse Assistant Training (NAT) program; primary responsibility includes planning, teaching and evaluating course participants in the classroom and clinical skills performance, leading to successful completion of the program. Responsibilities may include: training and orienting NAT instructors; providing supervision and guidance to NAT instructor cadre in a geographic area; serving as liaison with external clinical sites; and serving as technical resource to NAT Program Manager. The lead instructor will provide a quality program that meets state regulations and compliance standards as well as meet the expectations for the course participants. Major Duties and Responsibilities: • Plans, coordinates, manages and directs the classroom, skills lab, and clinical setting training experience for students • Evaluates interpersonal skills, technical skills, and knowledge base of students in classroom, skill lab and clinical setting at regular intervals to measure student performance • Maintains confidential, accurate and complete records and reports as required by state and federal regulations and American Red Cross policy • Responsible for efficient and effective use of all supplies and materials maintaining appropriate controls for loss reduction and documenting replacement needs • Maintains a cooperative working relationship with clinical sites and staff to provide a comprehensive and safe learning environment for students • Trains, orients, and supervises NAT instructors as requested • Serves as technical resource to NAT program manager • Completes and submits course records and reports in a timely manner, meeting required deadlines. • Meets 100% compliance for record keeping and program delivery requirements • Engages in regular effective communications with students, staff, and other stakeholders regarding programmatic changes and quality management issues. • Supports program completion activities such as graduation, recognition ceremonies and student development activities as requested • Remains current on state regulations and training standards Qualifications: Must have at least 2 years experience as an RN or LPN working in a nursing home including at least 2 years in a long-term care facility * Unrestricted, current RN or LPN license for the State of NH required • Adult education experience preferred • Must meet state minimum nursing and teaching experience requirements for instructors Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross
7 E Otterson St, Nashua, NH 03060, USA
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We provide almost half of the nation’s blood supply, as well as humanitarian relief at home and abroad. We turn compassion into action through the care we provide our blood donors, and the spirit of service we share with our colleagues. We are currently seeking a Local Market Manager to cover the state of New Hampshire. Position Summary Manage the recruitment operation for territory’s fixed sites and regularly scheduled mobile operations (RSMOs) to ensure achievement of weekly, monthly, quarterly and annual blood collection goals. Plan and implement effective strategies to recruit, retain and manage donors to achieve established blood collection goals at these operations in collaboration with Marketing, Marketing Operations and Telerecruiting. Develop strategies to maximize blood type specific recruitment initiatives, ensure effective penetration of donor base and even donor flow through effective integration with sponsor recruitment, and scale production up or down, depending on season or demand for blood products. In conjunction with DRD Director, develop effective business practices regarding the use of Type B mobile drives and RSMOs to prevent over-penetration of donor base. Local Market Manager - Responsibilities • Oversees the implementation of Fixed Site(s)/RSMO recruitment initiatives to ensure achievement of weekly, monthly, quarterly and annual collection goals. • Identify, develop and implement strategies to attract, manage and retain potential blood donors and feeder groups. • With direction from the call center director, partner and other business partners develop goals, evaluate donor hours and adjust based on appropriate collection history and analysis of the donor base. • Participate in weekly production planning meetings to ensure fixed site management is aligned with overall production plan. • Develop a working knowledge of the community, its government, demographics and organizations. Apply that knowledge to all aspects of servicing the fixed sites. • Serve as point person for catalyzing marketing initiatives, such as the use of the app, online scheduling by blood drive coordinators and other marketing programs. Why the American Red Cross? We offer employee growth and development, an incomparable team spirit and a comprehensive benefits package inclusive of health and 401K. Qualifications: Bachelor's degree in marketing, sales, or communications OR equivalent combination of related education and experience Minimum five years of progressively responsible marketing experience. Must be able to demonstrate the ability to develop strategic and management plans to optimize Call Center technologies and processes. Must be able to manage and motivate direct reports to meet organizational goals and objectives. Must be able to demonstrate the ability to work with internal/external vendors as well as internal business unit management teams to resolve complex business problems. Must be able to demonstrate the ability to define goals, develop measurements and achieve operational improvements. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Jul 14, 2017
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We provide almost half of the nation’s blood supply, as well as humanitarian relief at home and abroad. We turn compassion into action through the care we provide our blood donors, and the spirit of service we share with our colleagues. We are currently seeking a Local Market Manager to cover the state of New Hampshire. Position Summary Manage the recruitment operation for territory’s fixed sites and regularly scheduled mobile operations (RSMOs) to ensure achievement of weekly, monthly, quarterly and annual blood collection goals. Plan and implement effective strategies to recruit, retain and manage donors to achieve established blood collection goals at these operations in collaboration with Marketing, Marketing Operations and Telerecruiting. Develop strategies to maximize blood type specific recruitment initiatives, ensure effective penetration of donor base and even donor flow through effective integration with sponsor recruitment, and scale production up or down, depending on season or demand for blood products. In conjunction with DRD Director, develop effective business practices regarding the use of Type B mobile drives and RSMOs to prevent over-penetration of donor base. Local Market Manager - Responsibilities • Oversees the implementation of Fixed Site(s)/RSMO recruitment initiatives to ensure achievement of weekly, monthly, quarterly and annual collection goals. • Identify, develop and implement strategies to attract, manage and retain potential blood donors and feeder groups. • With direction from the call center director, partner and other business partners develop goals, evaluate donor hours and adjust based on appropriate collection history and analysis of the donor base. • Participate in weekly production planning meetings to ensure fixed site management is aligned with overall production plan. • Develop a working knowledge of the community, its government, demographics and organizations. Apply that knowledge to all aspects of servicing the fixed sites. • Serve as point person for catalyzing marketing initiatives, such as the use of the app, online scheduling by blood drive coordinators and other marketing programs. Why the American Red Cross? We offer employee growth and development, an incomparable team spirit and a comprehensive benefits package inclusive of health and 401K. Qualifications: Bachelor's degree in marketing, sales, or communications OR equivalent combination of related education and experience Minimum five years of progressively responsible marketing experience. Must be able to demonstrate the ability to develop strategic and management plans to optimize Call Center technologies and processes. Must be able to manage and motivate direct reports to meet organizational goals and objectives. Must be able to demonstrate the ability to work with internal/external vendors as well as internal business unit management teams to resolve complex business problems. Must be able to demonstrate the ability to define goals, develop measurements and achieve operational improvements. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Job Summary Functions as the technical expert for the Red Cross Nurse Assistant Training (NAT) program. This position will work with the NAT Program Manager and Senior Program Manger to ensure a quality program that meets state regulations and compliance standards. Provides training and instructional/technical supervision to NAT instructor cadre in assigned geographic area. Serves as liaison with external clinical sites; ensuring availability of clinical facilities for all courses. Serves in any state-required program lead role that must be filled by a RN. Responsibilities Ensures program compliance with federal and state guidelines and regulations as well as Red Cross policies; remains current on regulations and training standards; assists with state renewal process for program licensure/approval. Participates in preparation and is available for state regulatory visits. Orients, trains, observes and evaluates instructors, serving as their coach and instructional/technical supervisor. Completes performance assessments on each instructor during both theory/lab and clinical on a regular basis as required by the state, but at least annually; works with Program Manager on follow up as needed. Establishes and maintains cooperative working relationships with clinical sites and direct communication with clinical staff to provide a comprehensive and safe learning environment for students. Assigns and coordinates set up with all clinical sites for each class session. Provides technical guidance and assistance with maintenance of program and instructor files and in review of all student files after completion of course; ensures all instructors complete and submit accurate course records and reports in a timely manner, meeting required deadlines. Maintains confidential, accurate and complete records and reports as required by state and federal regulations and American Red Cross policy. Assists in development and maintenance of course documents, ensuring consistency across classes. Assists Program Manager with ongoing communication with all instructors and instructor meetings, as well as with the interviewing, hiring and onboarding of new instructors. Serves as technical resource to Senior Program Manager, Program Manager and instructors. Engages in regular effective communications with current students, staff, and other stakeholders regarding programmatic changes, class and clinical issues and quality management issues. Available by phone, email and in-person for instructor support and student concerns. Assists with monitoring and maintenance of lab, equipment and supplies; responsible for efficient and effective use of all supplies and materials; maintains appropriate controls for loss reduction and documenting replacement needs. Supports program completion activities such as graduation ceremonies and student development activities as requested. Fulfills duties of any state-required program lead RN role. Teaches NAT course sessions (theory, lab, clinical) in emergency situations such as last-minute instructor cancellation. Qualifications Education: Current active license without restriction or probation, as a Registered Nurse in state where teaching will occur. Multistate licensure accepted where allowed by state law. BSN preferred. Experience: Minimum two years’ experience as a nurse; experience must include at least one year’s experience providing patient care in a long term care facility. Must have minimum 2 years’ experience working in a highly Acute Care and fast paced hospital environment. Adult education experience preferred. In addition to the above, must meet state minimum nursing and teaching experience requirements for instructing Nurse Assistant Training as well as for any state-required program lead role that must be filled by an RN. State mandated training certifications must be obtained at the employee’s expense within 90 days of hire. Management Experience: Adult education experience and/or experience supervising nurse assistants required. Skills and Abilities: Excellent written and oral communication skills. Ability to work flexible hours including evenings and weekends. Knowledge of federal and state requirements of the programs offered. Technical knowledge and expertise in the area of long term care. Ability to manage and work with diverse populations, including instructors and students with a wide range of abilities and backgrounds. Ability to pass physical examination without restrictions, as requested. Ability to obtain tuberculosis testing or chest X-Ray clearance, as requested. Ability to obtain any other immunizations as required by the state or clinical facility. Ability to pass required background checks (Red Cross and state). Ability to meet any requirements for approval by state. Travel: Must be able to travel to various training and clinical sites, usually within 250 miles round trip. Other: Current CPR/First Aid/AED certification; can be obtained within 90 days of hire. Additional specific state requirements regarding education, experience, training, etc. may apply and will be provided upon request and at time of interview. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Jul 14, 2017
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Job Summary Functions as the technical expert for the Red Cross Nurse Assistant Training (NAT) program. This position will work with the NAT Program Manager and Senior Program Manger to ensure a quality program that meets state regulations and compliance standards. Provides training and instructional/technical supervision to NAT instructor cadre in assigned geographic area. Serves as liaison with external clinical sites; ensuring availability of clinical facilities for all courses. Serves in any state-required program lead role that must be filled by a RN. Responsibilities Ensures program compliance with federal and state guidelines and regulations as well as Red Cross policies; remains current on regulations and training standards; assists with state renewal process for program licensure/approval. Participates in preparation and is available for state regulatory visits. Orients, trains, observes and evaluates instructors, serving as their coach and instructional/technical supervisor. Completes performance assessments on each instructor during both theory/lab and clinical on a regular basis as required by the state, but at least annually; works with Program Manager on follow up as needed. Establishes and maintains cooperative working relationships with clinical sites and direct communication with clinical staff to provide a comprehensive and safe learning environment for students. Assigns and coordinates set up with all clinical sites for each class session. Provides technical guidance and assistance with maintenance of program and instructor files and in review of all student files after completion of course; ensures all instructors complete and submit accurate course records and reports in a timely manner, meeting required deadlines. Maintains confidential, accurate and complete records and reports as required by state and federal regulations and American Red Cross policy. Assists in development and maintenance of course documents, ensuring consistency across classes. Assists Program Manager with ongoing communication with all instructors and instructor meetings, as well as with the interviewing, hiring and onboarding of new instructors. Serves as technical resource to Senior Program Manager, Program Manager and instructors. Engages in regular effective communications with current students, staff, and other stakeholders regarding programmatic changes, class and clinical issues and quality management issues. Available by phone, email and in-person for instructor support and student concerns. Assists with monitoring and maintenance of lab, equipment and supplies; responsible for efficient and effective use of all supplies and materials; maintains appropriate controls for loss reduction and documenting replacement needs. Supports program completion activities such as graduation ceremonies and student development activities as requested. Fulfills duties of any state-required program lead RN role. Teaches NAT course sessions (theory, lab, clinical) in emergency situations such as last-minute instructor cancellation. Qualifications Education: Current active license without restriction or probation, as a Registered Nurse in state where teaching will occur. Multistate licensure accepted where allowed by state law. BSN preferred. Experience: Minimum two years’ experience as a nurse; experience must include at least one year’s experience providing patient care in a long term care facility. Must have minimum 2 years’ experience working in a highly Acute Care and fast paced hospital environment. Adult education experience preferred. In addition to the above, must meet state minimum nursing and teaching experience requirements for instructing Nurse Assistant Training as well as for any state-required program lead role that must be filled by an RN. State mandated training certifications must be obtained at the employee’s expense within 90 days of hire. Management Experience: Adult education experience and/or experience supervising nurse assistants required. Skills and Abilities: Excellent written and oral communication skills. Ability to work flexible hours including evenings and weekends. Knowledge of federal and state requirements of the programs offered. Technical knowledge and expertise in the area of long term care. Ability to manage and work with diverse populations, including instructors and students with a wide range of abilities and backgrounds. Ability to pass physical examination without restrictions, as requested. Ability to obtain tuberculosis testing or chest X-Ray clearance, as requested. Ability to obtain any other immunizations as required by the state or clinical facility. Ability to pass required background checks (Red Cross and state). Ability to meet any requirements for approval by state. Travel: Must be able to travel to various training and clinical sites, usually within 250 miles round trip. Other: Current CPR/First Aid/AED certification; can be obtained within 90 days of hire. Additional specific state requirements regarding education, experience, training, etc. may apply and will be provided upon request and at time of interview. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Identifies, engages, cultivates, solicits, and stewards current and prospective donors in expanding their financial support of the work of the American Red Cross. Responsible for meeting an annual revenue target by working with an assigned portfolio of donors and prospects to advance the mission of the organization and assist donors in creating meaning in their lives through giving to the American Red Cross. ** This role will be covering New Hampshire, must be willing to travel the region.** Responsibilities 1. Strategy: Develops and executes ongoing strategy for qualifying donors to ensure retention, growth of donor contributions as well as recapture from previous donors. Works collaboratively with other departments and partners with development staff at the National Office to create customized solicitation strategies matching the objectives of the organization and interests of the donor/prospect. 2. Fundraising Targets and Portfolio Management: Manages an assigned portfolio of donors and prospects with intent to form deep relationships. Responsible for minimum annual fundraising goal tied to segmented or blended portfolio as specified in performance standards, including both renewable gifts and new incremental revenue. Develop donor management plans for entire portfolio resulting in strategic, knowledgeable and complex asks. Personally solicits assigned donor portfolio through face to face visits, including preparation of personalized materials. Revenue target may increase due to major domestic disasters. 3. Prospect Development: Implements programs/activities to identify, cultivate, solicit and steward donors at the $2,500 level or higher, with an emphasis on maximizing revenue for the American Red Cross. Works with community Board members and other leadership volunteers to identify, cultivate, solicit and steward appropriate donors. Identifies potential planned giving prospects among assigned donors and partners with Region’s assigned Gift Planning Officer to solicit those prospects. Updates donor records in region and/or district database and Salesforce.com following donor contacts. 4. Relationship Development: Develops ongoing relationships with major donors for the benefits of the American Red Cross. Accountable for cultivating relationships for individual fundraising, organizational fundraising or both as outlined below: a. Individuals: Cultivates relationships with individual donors personally and by supporting volunteer leaders in peer-to-peer outreach, (if appropriate) using giving societies such as the Tiffany Circle Society of Women Leaders as a key program. b. Organizations: Cultivates, solicits and stewards support from corporations and foundations to meet annual fundraising goals within their Regions. This includes assisting corporations in achieving their goals in strengthening their brand, marketing, and employee engagement by being proficient at clearly articulating Red Cross programs, listening to corporations’ needs and aligning programs to their interests, preparing grant proposals, and engaging foundation staff and foundation board members to cultivate and solicit support for the American Red Cross. Qualifications Education: Bachelor’s degree or equivalent experience required. Advanced degree highly desirable. Experience: Minimum three years sales and/or fundraising experience required. Proven experience in developing strategies for donor retention growth and recapture and proven success with complex requests is required. Management Experience: None required. Skills and Abilities: Ability to relate well and work effectively with multiple constituencies and audiences. Excellent verbal and written skills. Knowledge of office systems: MS-Office preferred and fundraising database systems (e.g., Raiser’s Edge, Salesforce.com). A team player committed to developing and working within a collaborative environment and to ensuring the highest customer service orientation. Travel: Requires frequent travel within the Region. The amount will vary depending upon size and geography of region. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. *LI-NN1 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Jun 15, 2017
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Identifies, engages, cultivates, solicits, and stewards current and prospective donors in expanding their financial support of the work of the American Red Cross. Responsible for meeting an annual revenue target by working with an assigned portfolio of donors and prospects to advance the mission of the organization and assist donors in creating meaning in their lives through giving to the American Red Cross. ** This role will be covering New Hampshire, must be willing to travel the region.** Responsibilities 1. Strategy: Develops and executes ongoing strategy for qualifying donors to ensure retention, growth of donor contributions as well as recapture from previous donors. Works collaboratively with other departments and partners with development staff at the National Office to create customized solicitation strategies matching the objectives of the organization and interests of the donor/prospect. 2. Fundraising Targets and Portfolio Management: Manages an assigned portfolio of donors and prospects with intent to form deep relationships. Responsible for minimum annual fundraising goal tied to segmented or blended portfolio as specified in performance standards, including both renewable gifts and new incremental revenue. Develop donor management plans for entire portfolio resulting in strategic, knowledgeable and complex asks. Personally solicits assigned donor portfolio through face to face visits, including preparation of personalized materials. Revenue target may increase due to major domestic disasters. 3. Prospect Development: Implements programs/activities to identify, cultivate, solicit and steward donors at the $2,500 level or higher, with an emphasis on maximizing revenue for the American Red Cross. Works with community Board members and other leadership volunteers to identify, cultivate, solicit and steward appropriate donors. Identifies potential planned giving prospects among assigned donors and partners with Region’s assigned Gift Planning Officer to solicit those prospects. Updates donor records in region and/or district database and Salesforce.com following donor contacts. 4. Relationship Development: Develops ongoing relationships with major donors for the benefits of the American Red Cross. Accountable for cultivating relationships for individual fundraising, organizational fundraising or both as outlined below: a. Individuals: Cultivates relationships with individual donors personally and by supporting volunteer leaders in peer-to-peer outreach, (if appropriate) using giving societies such as the Tiffany Circle Society of Women Leaders as a key program. b. Organizations: Cultivates, solicits and stewards support from corporations and foundations to meet annual fundraising goals within their Regions. This includes assisting corporations in achieving their goals in strengthening their brand, marketing, and employee engagement by being proficient at clearly articulating Red Cross programs, listening to corporations’ needs and aligning programs to their interests, preparing grant proposals, and engaging foundation staff and foundation board members to cultivate and solicit support for the American Red Cross. Qualifications Education: Bachelor’s degree or equivalent experience required. Advanced degree highly desirable. Experience: Minimum three years sales and/or fundraising experience required. Proven experience in developing strategies for donor retention growth and recapture and proven success with complex requests is required. Management Experience: None required. Skills and Abilities: Ability to relate well and work effectively with multiple constituencies and audiences. Excellent verbal and written skills. Knowledge of office systems: MS-Office preferred and fundraising database systems (e.g., Raiser’s Edge, Salesforce.com). A team player committed to developing and working within a collaborative environment and to ensuring the highest customer service orientation. Travel: Requires frequent travel within the Region. The amount will vary depending upon size and geography of region. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. *LI-NN1 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: We are currently seeking a Nurse Aid Training (NAT) Instructor. This is a part-time on call position based in our Concord, NH location. Need flexibility for week days 8a-4p and also evenings 5p-10p. Job Summary: Provides instruction and certification in the Red Cross Nurse Assistant Training (NAT) program; primary responsibility includes planning, teaching and evaluating course participants in the classroom and clinical skills performance, leading to successful completion of the program. Responsibilities may include: training and orienting NAT instructors; providing supervision and guidance to NAT instructor cadre in a geographic area; serving as liaison with external clinical sites; and serving as technical resource to NAT Program Manager. The lead instructor will provide a quality program that meets state regulations and compliance standards as well as meet the expectations for the course participants. Major Duties and Responsibilities: • Plans, coordinates, manages and directs the classroom, skills lab, and clinical setting training experience for students • Evaluates interpersonal skills, technical skills, and knowledge base of students in classroom, skill lab and clinical setting at regular intervals to measure student performance • Maintains confidential, accurate and complete records and reports as required by state and federal regulations and American Red Cross policy • Responsible for efficient and effective use of all supplies and materials maintaining appropriate controls for loss reduction and documenting replacement needs • Maintains a cooperative working relationship with clinical sites and staff to provide a comprehensive and safe learning environment for students • Trains, orients, and supervises NAT instructors as requested • Serves as technical resource to NAT program manager • Completes and submits course records and reports in a timely manner, meeting required deadlines. • Meets 100% compliance for record keeping and program delivery requirements • Engages in regular effective communications with students, staff, and other stakeholders regarding programmatic changes and quality management issues. • Supports program completion activities such as graduation, recognition ceremonies and student development activities as requested • Remains current on state regulations and training standards Qualifications: Must have at least 2 years experience as an RN or LPN working in a nursing home including at least 2 years in a long-term care facility * Unrestricted, current RN or LPN license for the State of NH required • Adult education experience preferred • Must meet state minimum nursing and teaching experience requirements for instructors Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Jun 15, 2017
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: We are currently seeking a Nurse Aid Training (NAT) Instructor. This is a part-time on call position based in our Concord, NH location. Need flexibility for week days 8a-4p and also evenings 5p-10p. Job Summary: Provides instruction and certification in the Red Cross Nurse Assistant Training (NAT) program; primary responsibility includes planning, teaching and evaluating course participants in the classroom and clinical skills performance, leading to successful completion of the program. Responsibilities may include: training and orienting NAT instructors; providing supervision and guidance to NAT instructor cadre in a geographic area; serving as liaison with external clinical sites; and serving as technical resource to NAT Program Manager. The lead instructor will provide a quality program that meets state regulations and compliance standards as well as meet the expectations for the course participants. Major Duties and Responsibilities: • Plans, coordinates, manages and directs the classroom, skills lab, and clinical setting training experience for students • Evaluates interpersonal skills, technical skills, and knowledge base of students in classroom, skill lab and clinical setting at regular intervals to measure student performance • Maintains confidential, accurate and complete records and reports as required by state and federal regulations and American Red Cross policy • Responsible for efficient and effective use of all supplies and materials maintaining appropriate controls for loss reduction and documenting replacement needs • Maintains a cooperative working relationship with clinical sites and staff to provide a comprehensive and safe learning environment for students • Trains, orients, and supervises NAT instructors as requested • Serves as technical resource to NAT program manager • Completes and submits course records and reports in a timely manner, meeting required deadlines. • Meets 100% compliance for record keeping and program delivery requirements • Engages in regular effective communications with students, staff, and other stakeholders regarding programmatic changes and quality management issues. • Supports program completion activities such as graduation, recognition ceremonies and student development activities as requested • Remains current on state regulations and training standards Qualifications: Must have at least 2 years experience as an RN or LPN working in a nursing home including at least 2 years in a long-term care facility * Unrestricted, current RN or LPN license for the State of NH required • Adult education experience preferred • Must meet state minimum nursing and teaching experience requirements for instructors Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Company Summary As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We provide almost half of the nation’s blood supply, as well as humanitarian relief at home and abroad. Our focus is to provide compassionate patient and family-centered care both internally and externally with every person we encounter. If you share our passion for helping people, join us in this excellent career opportunity. To learn more about the life-saving impact our employees have every day, watch this short video: The Men and Women Behind Our Mission https://www.youtube.com/watch?v=xhmr-3s1Eqw&feature=youtu.be Position Summary Are you seeking a full-time opportunity that makes a difference? Are you passionate about meeting new people? Do you want to have an impact in your community, across the country, and around the world? If your answer is “yes”, then we invite you to become a Phlebotomist-Driver for the American Red Cross! From transporting and setting up blood collection equipment at work sites, to drawing blood from donors, as a Phlebotomist-Driver with the American Red Cross you will work all aspects of blood drives at schools, offices & churches throughout (City, State) and the surrounding areas. No experience necessary—our paid training is a mix of classroom instruction and field practice. To learn more about this role, watch this short video: A life-saving mission. A life-changing career. Join us. Phlebotomist-Driver - Responsibilities Balance production, donor care & quality requirements to meet daily blood collection goals Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation Be detail oriented all day, every day, to ensure that the blood you collect meets regulatory requirements and can be safely transfused Remain flexible to work a highly variable schedule that includes early start times, late end times, weekends & holidays to meet the needs of our blood drive sponsors and donors Take care of your team members – show up for every shift and give 100% while you’re there Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times The aforementioned responsibilities of the Phlebotomist-Driver describe the general nature and level of work and are not an exhaustive list. Why the American Red Cross? We offer employee growth and development, an incomparable team spirit and a comprehensive benefits package inclusive of health and 401K. Qualifications High school diploma or equivalent required Customer service experience, effective verbal communication, and public relations skills are required Experience driving large vehicles strongly preferred Medical assistant or phlebotomy training preferred but not required A current, valid driver's license and good driving record is required.. Basic computer skills are desirable DOT certification may be required in some locations. Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. To learn more about the life-saving impact our employees have every day, watch this short video: The Men and Women Behind Our Mission https://www.youtube.com/watch?v=xhmr-3s1Eqw&feature=youtu.be Position Summary Are you seeking a full-time opportunity that makes a difference? Are you passionate about meeting new people? Do you want to have an impact in your community, across the country, and around the world? If your answer is “yes”, then we invite you to become a Phlebotomist-Driver for the American Red Cross! From transporting and setting up blood collection equipment at work sites, to drawing blood from donors, as a Phlebotomist-Driver with the American Red Cross you will work all aspects of blood drives at schools, offices & churches throughout (City, State) and the surrounding areas. No experience necessary—our paid training is a mix of classroom instruction and field practice. To learn more about this role, watch this short video: A life-saving mission. A life-changing career. Join us. Phlebotomist-Driver - Responsibilities Balance production, donor care & quality requirements to meet daily blood collection goals Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation Be detail oriented all day, every day, to ensure that the blood you collect meets regulatory requirements and can be safely transfused Remain flexible to work a highly variable schedule that includes early start times, late end times, weekends & holidays to meet the needs of our blood drive sponsors and donors Take care of your team members – show up for every shift and give 100% while you’re there Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times The aforementioned responsibilities of the Phlebotomist-Driver describe the general nature and level of work and are not an exhaustive list. Why the American Red Cross? We offer employee growth and development, an incomparable team spirit and a comprehensive benefits package inclusive of health and 401K. Qualifications High school diploma or equivalent required Customer service experience, effective verbal communication, and public relations skills are required Experience driving large vehicles strongly preferred Medical assistant or phlebotomy training preferred but not required A current, valid driver's license and good driving record is required.. Basic computer skills are desirable DOT certification may be required in some locations. Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
May 19, 2017
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Company Summary As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We provide almost half of the nation’s blood supply, as well as humanitarian relief at home and abroad. Our focus is to provide compassionate patient and family-centered care both internally and externally with every person we encounter. If you share our passion for helping people, join us in this excellent career opportunity. To learn more about the life-saving impact our employees have every day, watch this short video: The Men and Women Behind Our Mission https://www.youtube.com/watch?v=xhmr-3s1Eqw&feature=youtu.be Position Summary Are you seeking a full-time opportunity that makes a difference? Are you passionate about meeting new people? Do you want to have an impact in your community, across the country, and around the world? If your answer is “yes”, then we invite you to become a Phlebotomist-Driver for the American Red Cross! From transporting and setting up blood collection equipment at work sites, to drawing blood from donors, as a Phlebotomist-Driver with the American Red Cross you will work all aspects of blood drives at schools, offices & churches throughout (City, State) and the surrounding areas. No experience necessary—our paid training is a mix of classroom instruction and field practice. To learn more about this role, watch this short video: A life-saving mission. A life-changing career. Join us. Phlebotomist-Driver - Responsibilities Balance production, donor care & quality requirements to meet daily blood collection goals Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation Be detail oriented all day, every day, to ensure that the blood you collect meets regulatory requirements and can be safely transfused Remain flexible to work a highly variable schedule that includes early start times, late end times, weekends & holidays to meet the needs of our blood drive sponsors and donors Take care of your team members – show up for every shift and give 100% while you’re there Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times The aforementioned responsibilities of the Phlebotomist-Driver describe the general nature and level of work and are not an exhaustive list. Why the American Red Cross? We offer employee growth and development, an incomparable team spirit and a comprehensive benefits package inclusive of health and 401K. Qualifications High school diploma or equivalent required Customer service experience, effective verbal communication, and public relations skills are required Experience driving large vehicles strongly preferred Medical assistant or phlebotomy training preferred but not required A current, valid driver's license and good driving record is required.. Basic computer skills are desirable DOT certification may be required in some locations. Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. To learn more about the life-saving impact our employees have every day, watch this short video: The Men and Women Behind Our Mission https://www.youtube.com/watch?v=xhmr-3s1Eqw&feature=youtu.be Position Summary Are you seeking a full-time opportunity that makes a difference? Are you passionate about meeting new people? Do you want to have an impact in your community, across the country, and around the world? If your answer is “yes”, then we invite you to become a Phlebotomist-Driver for the American Red Cross! From transporting and setting up blood collection equipment at work sites, to drawing blood from donors, as a Phlebotomist-Driver with the American Red Cross you will work all aspects of blood drives at schools, offices & churches throughout (City, State) and the surrounding areas. No experience necessary—our paid training is a mix of classroom instruction and field practice. To learn more about this role, watch this short video: A life-saving mission. A life-changing career. Join us. Phlebotomist-Driver - Responsibilities Balance production, donor care & quality requirements to meet daily blood collection goals Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation Be detail oriented all day, every day, to ensure that the blood you collect meets regulatory requirements and can be safely transfused Remain flexible to work a highly variable schedule that includes early start times, late end times, weekends & holidays to meet the needs of our blood drive sponsors and donors Take care of your team members – show up for every shift and give 100% while you’re there Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times The aforementioned responsibilities of the Phlebotomist-Driver describe the general nature and level of work and are not an exhaustive list. Why the American Red Cross? We offer employee growth and development, an incomparable team spirit and a comprehensive benefits package inclusive of health and 401K. Qualifications High school diploma or equivalent required Customer service experience, effective verbal communication, and public relations skills are required Experience driving large vehicles strongly preferred Medical assistant or phlebotomy training preferred but not required A current, valid driver's license and good driving record is required.. Basic computer skills are desirable DOT certification may be required in some locations. Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
FairPoint Communications
Manchester, NH, United States
Job Summary:
Responsible for working closely with both the IT and business organizations throughout the company to gather requirements, assist in the definition of scope and objectives for IT development projects and assist with user acceptance testing and training. Responsible for assisting other analysts in the group: on-boarding, techniques, skill assessment.
Performs job duties consistent within safety, legal, and regulatory requirements; company standards, culture and business practices. Acts with the highest level of business and personal ethical standards in all aspects of job performance.
Essential Duties & Responsibilities:
Elicit and document business requirements for one or more concurrent application delivery projects using the appropriate method (Use Cases, User Stories, requirements matrix, screen mockups, report mockups, etc.) following an iterative-prototyping methodology
Create & manage departmental policies around all phases of the Software Development Lifecycle requiring touch points with the business units
Serve as the Liaison between the business analyst group and the IT Governance board
Serve as a second tier of escalation between the business analyst group and IT
Coordinate with application development teams to identify gaps between existing applications and project business requirements
Supervise other Business Solutions Analysts
Create workflows which illustrate business processes
Provide feedback to be used in employee evaluations
Identify impacts on other systems from business requirements – work closely with IT Operations as well as the business teams
Work with the appropriate business owners/users to understand and prioritize the client requirements
Provide ongoing interpretation and clarification of requirements to the IT development team. Work closely with IT on customization and configuration. Facilitate discussions between business users and developers to ensure ongoing alignment and issue resolution
Assist the QA team in developing test cases from the requirements documentation
Work with the business team in managing UAT issues and their resolution
Continue to develop/enhance organizational processes and procedures
Additional Duties:
Contributes to departmental activities and programs by accomplishing related tasks as needed.
Knowledge, Skills & Abilities:
Incumbent must have five years’ experience with gathering and documenting business requirements.
5+ years’ experience working within a well articulated Software Development Lifecycle Framework
Wireframe Experience (for UI or Functionality Purposes)
Experience in system or user testing a plus
Strong skills in use case diagramming or creation (UML diagramming a plus)
Ability to work on several projects simultaneously a must.
Strong verbal and written skills required.
Knowledge of Object Oriented Architecture and SOA a plus
Knowledge of the telecom industry and business processes a plus
Required Education & Experience:
In order to accomplish the essential duties of this position, the incumbent must four year degree plus five years’ experience in requirement meeting facilitations and document writing. Must be well versed in the full Software Development Life Cycle (SDLC) as well as an understanding as to how business requirements can translate into software applications.
Experience with Siebel, MetaSolv, GESW, or Kenan preferred. Oracle experience preferred.
Physical Demands & Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, and the work environment characteristics are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Business travel required up to 30% Being on call, altering the work schedule, and working overtime are required in order to meet the demands and deadlines associated with the position. The work environment involves the use of typical office equipment such as telephone, computer, facsimile, etc. in a controlled climate.
FairPoint Communications reserves the right to change or revise duties and responsibilities as the need arises. This document is not a written or implied contract of employment.
FairPoint Communications is an Equal Opportunity/Affirmative Action Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Apply online at:
http://www.fairpoint.com/global/fp_careers/index.jsp
Feb 07, 2017
Full time
Job Summary:
Responsible for working closely with both the IT and business organizations throughout the company to gather requirements, assist in the definition of scope and objectives for IT development projects and assist with user acceptance testing and training. Responsible for assisting other analysts in the group: on-boarding, techniques, skill assessment.
Performs job duties consistent within safety, legal, and regulatory requirements; company standards, culture and business practices. Acts with the highest level of business and personal ethical standards in all aspects of job performance.
Essential Duties & Responsibilities:
Elicit and document business requirements for one or more concurrent application delivery projects using the appropriate method (Use Cases, User Stories, requirements matrix, screen mockups, report mockups, etc.) following an iterative-prototyping methodology
Create & manage departmental policies around all phases of the Software Development Lifecycle requiring touch points with the business units
Serve as the Liaison between the business analyst group and the IT Governance board
Serve as a second tier of escalation between the business analyst group and IT
Coordinate with application development teams to identify gaps between existing applications and project business requirements
Supervise other Business Solutions Analysts
Create workflows which illustrate business processes
Provide feedback to be used in employee evaluations
Identify impacts on other systems from business requirements – work closely with IT Operations as well as the business teams
Work with the appropriate business owners/users to understand and prioritize the client requirements
Provide ongoing interpretation and clarification of requirements to the IT development team. Work closely with IT on customization and configuration. Facilitate discussions between business users and developers to ensure ongoing alignment and issue resolution
Assist the QA team in developing test cases from the requirements documentation
Work with the business team in managing UAT issues and their resolution
Continue to develop/enhance organizational processes and procedures
Additional Duties:
Contributes to departmental activities and programs by accomplishing related tasks as needed.
Knowledge, Skills & Abilities:
Incumbent must have five years’ experience with gathering and documenting business requirements.
5+ years’ experience working within a well articulated Software Development Lifecycle Framework
Wireframe Experience (for UI or Functionality Purposes)
Experience in system or user testing a plus
Strong skills in use case diagramming or creation (UML diagramming a plus)
Ability to work on several projects simultaneously a must.
Strong verbal and written skills required.
Knowledge of Object Oriented Architecture and SOA a plus
Knowledge of the telecom industry and business processes a plus
Required Education & Experience:
In order to accomplish the essential duties of this position, the incumbent must four year degree plus five years’ experience in requirement meeting facilitations and document writing. Must be well versed in the full Software Development Life Cycle (SDLC) as well as an understanding as to how business requirements can translate into software applications.
Experience with Siebel, MetaSolv, GESW, or Kenan preferred. Oracle experience preferred.
Physical Demands & Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, and the work environment characteristics are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Business travel required up to 30% Being on call, altering the work schedule, and working overtime are required in order to meet the demands and deadlines associated with the position. The work environment involves the use of typical office equipment such as telephone, computer, facsimile, etc. in a controlled climate.
FairPoint Communications reserves the right to change or revise duties and responsibilities as the need arises. This document is not a written or implied contract of employment.
FairPoint Communications is an Equal Opportunity/Affirmative Action Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Apply online at:
http://www.fairpoint.com/global/fp_careers/index.jsp
FairPoint Communications
Manchester, NH, United States
Responsible for the management of one large or multiple intermediate projects and project teams made up of client and partner/alliance resources to deliver solutions and services to clients. Interacts closely with the client, partners and alliances to define the project parameters and to develop detailed project documentation outlining the project including Business Requirements, Project Plans, and Project Schedule. Translate customer requirements into specific plans and tasks using knowledge of the industry and delivery methodology. Assures proper conduct, documentation, and communications of assigned project engagements.
Performs job duties consistent within safety, legal, and regulatory requirements; company standards, culture and business practices. Acts with the highest level of business and personal ethical standards in all aspects of job performance.
Essential Duties & Responsibilities:
Manages all aspects of intermediate projects throughout the software development project lifecycles including project scope, schedule, resources, quality, costs and change.
Translates project requirements into project objectives and tasks, managing task assignment to project resources and reporting on and managing project scope throughout the lifecycle.
Develops detail project schedules, resource plans, status reports and contributes to the effectiveness of a team that integrates multiple functions/disciplines.
Conducts project meetings, sets and manages client expectations by escalating issues and changes when appropriate.
Interfaces with all areas affected by the project, including end user, services organizations, vendors and implementations partners.
Review project deliverables for accuracy and apprises management of issues effecting project status and offers solution to solve the issues.
Ensure satisfactory transfer of custody and control of product upon completion (handoff) and close all project documentation and archive appropriate records.
Additional Duties:
Responsible for coaching / mentoring junior project management and team members.
Creation and support of standards, processes and procedures necessary to produce the deliverables from the team.
Confidently makes presentations to small to mid-size audiences.
Act as liaison between all functional groups.
Develop lessons learned documentation.
Manages change board and remedy request.
Report Project Status via company defined methods.
Contributes to departmental activities and programs by accomplishing related tasks as needed.
Knowledge, Skills & Abilities:
MS Office Tools (Word, Excel, Project, PowerPoint, and Visio)
Sound understanding of Project Management.
Sound understanding of infrastructure and software development project lifecycles.
Ability to effectively manage time, prioritize work, multi-task across many assignments with little direction.
Technical writing skills producing clear and unambiguous deliverables.
Required Education & Experience:
In order to accomplish the essential duties of this position, the incumbent must have:
A four year degree .
3 to 5 years of experience in project management, with proven history of successful project management within the telecommunications industry.
Demonstrated track record of successfully delivering infrastructure and software development projects, including project scope, schedule, resources, quality, costs and change.
Must have a solid understanding of the PMI. Possession of the Project Management Professional (PMP) certification is desirable.
Strong communication skills, both written and oral.
Able to manage projects of average to complex projects independently.
Well-developed leadership skills in a matrix organization structure.
Physical Demands & Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, and the work environment characteristics are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must have use of hands/fingers and capable of lifting with in regulatory limits.
Business travel required (up to 30%)
FairPoint Communications reserves the right to change or revise duties and responsibilities as the need arises. This document is not a written or implied contract of employment.
FairPoint Communications is an Equal Opportunity/Affirmative Action Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Apply online at:
http://www.fairpoint.com/global/fp_careers/index.jsp
Jan 27, 2017
Full time
Responsible for the management of one large or multiple intermediate projects and project teams made up of client and partner/alliance resources to deliver solutions and services to clients. Interacts closely with the client, partners and alliances to define the project parameters and to develop detailed project documentation outlining the project including Business Requirements, Project Plans, and Project Schedule. Translate customer requirements into specific plans and tasks using knowledge of the industry and delivery methodology. Assures proper conduct, documentation, and communications of assigned project engagements.
Performs job duties consistent within safety, legal, and regulatory requirements; company standards, culture and business practices. Acts with the highest level of business and personal ethical standards in all aspects of job performance.
Essential Duties & Responsibilities:
Manages all aspects of intermediate projects throughout the software development project lifecycles including project scope, schedule, resources, quality, costs and change.
Translates project requirements into project objectives and tasks, managing task assignment to project resources and reporting on and managing project scope throughout the lifecycle.
Develops detail project schedules, resource plans, status reports and contributes to the effectiveness of a team that integrates multiple functions/disciplines.
Conducts project meetings, sets and manages client expectations by escalating issues and changes when appropriate.
Interfaces with all areas affected by the project, including end user, services organizations, vendors and implementations partners.
Review project deliverables for accuracy and apprises management of issues effecting project status and offers solution to solve the issues.
Ensure satisfactory transfer of custody and control of product upon completion (handoff) and close all project documentation and archive appropriate records.
Additional Duties:
Responsible for coaching / mentoring junior project management and team members.
Creation and support of standards, processes and procedures necessary to produce the deliverables from the team.
Confidently makes presentations to small to mid-size audiences.
Act as liaison between all functional groups.
Develop lessons learned documentation.
Manages change board and remedy request.
Report Project Status via company defined methods.
Contributes to departmental activities and programs by accomplishing related tasks as needed.
Knowledge, Skills & Abilities:
MS Office Tools (Word, Excel, Project, PowerPoint, and Visio)
Sound understanding of Project Management.
Sound understanding of infrastructure and software development project lifecycles.
Ability to effectively manage time, prioritize work, multi-task across many assignments with little direction.
Technical writing skills producing clear and unambiguous deliverables.
Required Education & Experience:
In order to accomplish the essential duties of this position, the incumbent must have:
A four year degree .
3 to 5 years of experience in project management, with proven history of successful project management within the telecommunications industry.
Demonstrated track record of successfully delivering infrastructure and software development projects, including project scope, schedule, resources, quality, costs and change.
Must have a solid understanding of the PMI. Possession of the Project Management Professional (PMP) certification is desirable.
Strong communication skills, both written and oral.
Able to manage projects of average to complex projects independently.
Well-developed leadership skills in a matrix organization structure.
Physical Demands & Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, and the work environment characteristics are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must have use of hands/fingers and capable of lifting with in regulatory limits.
Business travel required (up to 30%)
FairPoint Communications reserves the right to change or revise duties and responsibilities as the need arises. This document is not a written or implied contract of employment.
FairPoint Communications is an Equal Opportunity/Affirmative Action Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Apply online at:
http://www.fairpoint.com/global/fp_careers/index.jsp
FairPoint Communications
Manchester, NH, United States
Job Summary:
The Solutions Architect II directs the solution design of new functions and features from conception to completion for systems, applications, or IT infrastructure.
The Architect works with the business management and end-users to conceptualize a new project; enhancement or change in functionality recommends strategies and then designs the requirements. This requires understanding business functionality, technical system interfaces and database design of the applications. The Architect also evaluates the financial cost of each of the projects to ensure the business case is justified.
Performs job duties consistent within safety, legal, and regulatory requirements; company standards, culture and business practices. Acts with the highest level of business and personal ethical standards in all aspects of job performance.
Essential Duties & Responsibilities:
Works with the business community to understand current issues and problems with the application, architecture, business process and combination thereof to determine root cause and design the most effective solution.
Defines end user/systems requirements for new project and programs.
Participates in the design and review of new product requirements and technical design.
Designs functionality to include modifications to existing product process, or the creation of new processes.
Oversees the technical development of the projects and/or changes to the applications.
As required, supports the system testing phase by reviewing the testing plans and execution results. Works with the technical teams and the end-users when resolving defects found in testing.
Works with subject matter experts and other architects to define business and system requirements, conduct process and data modeling and support the IT Enterprise architecture development.
May be responsible for configuration change request (Fast path) solutions to include requirement and Product Work Book (PWB) validation, User Interface Placement, and configuration rules.
May provide Tier 2 support of all Siebel impacting Change Requests to include Product Workbook impact, configuration rule validation, and User Interface changes
May perform Tier 2 review of all false defects identified during testing routines.
Review new system build requirements, determine required hardware and configuration, procure, install and deliver to Operations team. Create and deliver all required build documentation.
Contribute towards development of future technology direction in conjunction with other IT teams
Additional Duties:
Contributes to departmental activities and programs by accomplishing related tasks as needed.
Knowledge, Skills & Abilities:
Experience working with various data and voice providers and users a plus
Strong experience in the identification and resolution of user/implementation requirements
Business process and reengineering experience, as well as an understanding of the relationship between processes and policies.
Strong understanding of the organization’s goals and objectives.
Good written and oral communication skills; good interpersonal skills.
Ability to conduct research into system issues and products as required.
Ability to present ideas in business-friendly and user-friendly language.
Highly self-motivated and directed, with keen attention to detail.
Proven analytical and problem-solving abilities.
Ability to effectively prioritize tasks in a high-pressure environment.
Strong customer service orientation.
Experience working in a team-oriented, collaborative environment.
Experience with hardware & Operation system selection, installation and configuration as well as virtualization
Experience designing and implementing cloud-based solutions a plus
Datacenter specifications and design experience a plus
Required Education & Experience:
Bachelor's degree or equivalent and 3-5+ years related experience
Experience in telecom operations a plus
Experience in cross functional project management
Strong experience integrating customer sales requirements and operations service delivery
Strong experience in the identification and implementation of cross-functional process and system improvements that support expense reduction
Physical Demands & Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, and the work environment characteristics are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
FairPoint Communications reserves the right to change or revise duties and responsibilities as the need arises. This document is not a written or implied contract of employment.
FairPoint Communications is an Equal Opportunity/Affirmative Action Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Apply online at:
http://www.fairpoint.com/global/fp_careers/index.jsp
Jan 13, 2017
Full time
Job Summary:
The Solutions Architect II directs the solution design of new functions and features from conception to completion for systems, applications, or IT infrastructure.
The Architect works with the business management and end-users to conceptualize a new project; enhancement or change in functionality recommends strategies and then designs the requirements. This requires understanding business functionality, technical system interfaces and database design of the applications. The Architect also evaluates the financial cost of each of the projects to ensure the business case is justified.
Performs job duties consistent within safety, legal, and regulatory requirements; company standards, culture and business practices. Acts with the highest level of business and personal ethical standards in all aspects of job performance.
Essential Duties & Responsibilities:
Works with the business community to understand current issues and problems with the application, architecture, business process and combination thereof to determine root cause and design the most effective solution.
Defines end user/systems requirements for new project and programs.
Participates in the design and review of new product requirements and technical design.
Designs functionality to include modifications to existing product process, or the creation of new processes.
Oversees the technical development of the projects and/or changes to the applications.
As required, supports the system testing phase by reviewing the testing plans and execution results. Works with the technical teams and the end-users when resolving defects found in testing.
Works with subject matter experts and other architects to define business and system requirements, conduct process and data modeling and support the IT Enterprise architecture development.
May be responsible for configuration change request (Fast path) solutions to include requirement and Product Work Book (PWB) validation, User Interface Placement, and configuration rules.
May provide Tier 2 support of all Siebel impacting Change Requests to include Product Workbook impact, configuration rule validation, and User Interface changes
May perform Tier 2 review of all false defects identified during testing routines.
Review new system build requirements, determine required hardware and configuration, procure, install and deliver to Operations team. Create and deliver all required build documentation.
Contribute towards development of future technology direction in conjunction with other IT teams
Additional Duties:
Contributes to departmental activities and programs by accomplishing related tasks as needed.
Knowledge, Skills & Abilities:
Experience working with various data and voice providers and users a plus
Strong experience in the identification and resolution of user/implementation requirements
Business process and reengineering experience, as well as an understanding of the relationship between processes and policies.
Strong understanding of the organization’s goals and objectives.
Good written and oral communication skills; good interpersonal skills.
Ability to conduct research into system issues and products as required.
Ability to present ideas in business-friendly and user-friendly language.
Highly self-motivated and directed, with keen attention to detail.
Proven analytical and problem-solving abilities.
Ability to effectively prioritize tasks in a high-pressure environment.
Strong customer service orientation.
Experience working in a team-oriented, collaborative environment.
Experience with hardware & Operation system selection, installation and configuration as well as virtualization
Experience designing and implementing cloud-based solutions a plus
Datacenter specifications and design experience a plus
Required Education & Experience:
Bachelor's degree or equivalent and 3-5+ years related experience
Experience in telecom operations a plus
Experience in cross functional project management
Strong experience integrating customer sales requirements and operations service delivery
Strong experience in the identification and implementation of cross-functional process and system improvements that support expense reduction
Physical Demands & Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, and the work environment characteristics are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
FairPoint Communications reserves the right to change or revise duties and responsibilities as the need arises. This document is not a written or implied contract of employment.
FairPoint Communications is an Equal Opportunity/Affirmative Action Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Apply online at:
http://www.fairpoint.com/global/fp_careers/index.jsp
FairPoint Communications
Manchester, NH, United States
The Managed Services Analyst provides direct customer support for FairPoint’s suite of Advanced Managed Services including our Managed Services product line, Hosted IP PBX/SIP, Cloud/Infrastructure as a Service (IaaS) and Enterprise Data Center Co-Location offerings. Responsibilities include customer communications, triage, research, and resolution assurance of service incidents and requests regarding the configuration, usage and troubleshooting of supported Advanced Managed Services.
The Managed Services Analyst will collect service and event information; identify the Customer’s infrastructure and subscribed services, access Advanced Services support applications and additional Tier 2/3 technical support staff. Troubles reported/detected that are beyond the scope of responsibility of the Advanced Services Analyst Desk personnel will be resolved by engaging other operations and infrastructure teams.
Performs job duties consistent within safety, legal, and regulatory requirements; company standards, culture and business practices. Acts with the highest level of business and personal ethical standards in all aspects of job performance.
Essential Duties & Responsibilities:
Create a positive customer experience and build strong relationships through client focused Advanced Services service delivery, ensuring timely resolution or appropriate escalation, communicating promptly on progress, and handling customers with a “White Glove” level, professional attitude.
Addresses, logs, researches and resolves basic Advanced Services service incidents and requests; engages other technical operations teams to resolve troubles that are beyond the scope of the analyst’s ability or responsibility; escalates and tracks the progress of all working service incidents, and provides timely customer communications reporting on progress until resolution is attained.
Ensures a positive end-to-end customer experience and provides single POC for Advanced Services customer requests, service questions and feature changes.
Collaborate with peer operations teams to coordinate field and customer site work as needed
Analyzes and resolves service requests or trouble reports related to FairPoint’s Advanced Services service offerings including; Managed Router, Managed Ethernet Dedicated Internet Access (EDIA), Hosted PBX / SIP, Cloud/IaaS, EDC Colocation and future Advanced Services product offerings
Communicate effectively with customers in a clear and concise manner in real-time
Additional Duties:
Contributes to departmental activities and programs by accomplishing related tasks as needed.
Knowledge, Skills & Abilities:
General knowledge of Advanced Services service offerings –
Managed Router
Managed Carrier Ethernet Services
Hosted PBX/SIP
Cloud / IaaS
Cisco and / or MetaSwitch technical support experience a plus
Must possess the ability to solve technical problems at a high level
Must possess strong analytical skills
Must have and display excellent verbal and written communication skills
Working knowledge of MS Word, Excel, PowerPoint, Outlook, Visio, MetaSolv M6, CA Nimsoft, and Sharepoint a plus
Demonstrated capacity to learn LAN/WAN services
Required Education & Experience:
Bachelor’s degree in technical discipline or equivalent technical analyst experience required.
Customer Relationship Management experience required
Physical Demands & Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, and the work environment characteristics are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit, talk on the telephone, and use hands to finger, handle or feel/reach with hands and arms. Specific vision abilities required by this job include close vision and frequent use of computer screens. Occasionally the incumbent may lift up to 30 pounds. The incumbent works primarily in an office environment. There is high potential for fatigue and stress resulting from accomplishment of job duties. The noise level in the work environment is usually quiet.
FairPoint Communications reserves the right to change or revise duties and responsibilities as the need arises. This document is not a written or implied contract of employment.
FairPoint Communications is an Equal Opportunity/Affirmative Action Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Jan 09, 2017
Full time
The Managed Services Analyst provides direct customer support for FairPoint’s suite of Advanced Managed Services including our Managed Services product line, Hosted IP PBX/SIP, Cloud/Infrastructure as a Service (IaaS) and Enterprise Data Center Co-Location offerings. Responsibilities include customer communications, triage, research, and resolution assurance of service incidents and requests regarding the configuration, usage and troubleshooting of supported Advanced Managed Services.
The Managed Services Analyst will collect service and event information; identify the Customer’s infrastructure and subscribed services, access Advanced Services support applications and additional Tier 2/3 technical support staff. Troubles reported/detected that are beyond the scope of responsibility of the Advanced Services Analyst Desk personnel will be resolved by engaging other operations and infrastructure teams.
Performs job duties consistent within safety, legal, and regulatory requirements; company standards, culture and business practices. Acts with the highest level of business and personal ethical standards in all aspects of job performance.
Essential Duties & Responsibilities:
Create a positive customer experience and build strong relationships through client focused Advanced Services service delivery, ensuring timely resolution or appropriate escalation, communicating promptly on progress, and handling customers with a “White Glove” level, professional attitude.
Addresses, logs, researches and resolves basic Advanced Services service incidents and requests; engages other technical operations teams to resolve troubles that are beyond the scope of the analyst’s ability or responsibility; escalates and tracks the progress of all working service incidents, and provides timely customer communications reporting on progress until resolution is attained.
Ensures a positive end-to-end customer experience and provides single POC for Advanced Services customer requests, service questions and feature changes.
Collaborate with peer operations teams to coordinate field and customer site work as needed
Analyzes and resolves service requests or trouble reports related to FairPoint’s Advanced Services service offerings including; Managed Router, Managed Ethernet Dedicated Internet Access (EDIA), Hosted PBX / SIP, Cloud/IaaS, EDC Colocation and future Advanced Services product offerings
Communicate effectively with customers in a clear and concise manner in real-time
Additional Duties:
Contributes to departmental activities and programs by accomplishing related tasks as needed.
Knowledge, Skills & Abilities:
General knowledge of Advanced Services service offerings –
Managed Router
Managed Carrier Ethernet Services
Hosted PBX/SIP
Cloud / IaaS
Cisco and / or MetaSwitch technical support experience a plus
Must possess the ability to solve technical problems at a high level
Must possess strong analytical skills
Must have and display excellent verbal and written communication skills
Working knowledge of MS Word, Excel, PowerPoint, Outlook, Visio, MetaSolv M6, CA Nimsoft, and Sharepoint a plus
Demonstrated capacity to learn LAN/WAN services
Required Education & Experience:
Bachelor’s degree in technical discipline or equivalent technical analyst experience required.
Customer Relationship Management experience required
Physical Demands & Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, and the work environment characteristics are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit, talk on the telephone, and use hands to finger, handle or feel/reach with hands and arms. Specific vision abilities required by this job include close vision and frequent use of computer screens. Occasionally the incumbent may lift up to 30 pounds. The incumbent works primarily in an office environment. There is high potential for fatigue and stress resulting from accomplishment of job duties. The noise level in the work environment is usually quiet.
FairPoint Communications reserves the right to change or revise duties and responsibilities as the need arises. This document is not a written or implied contract of employment.
FairPoint Communications is an Equal Opportunity/Affirmative Action Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
FairPoint Communications
Manchester, NH, United States
Job Summary:
The Accounting Manager coordinates activities related to the preparation and filing of accurate and timely financial statements. Incumbent is responsible for regulatory and tax compliance including analysis of financial results and suggests improvements. May work in multiple areas of accounting to include but not limited to general ledger, plant, project accounting, revenue, accounts payable, tax and regulatory accounting.
Performs job duties consistent within safety, legal, and regulatory requirements; company standards, culture and business practices. Acts with the highest level of business and personal ethical standards in all aspects of job performance.
Essential Duties & Responsibilities:
Responsible for reporting requirements for regulatory and accounting staff of FCC, USAC, NECA, IRS, State PUC and all taxing authorities.
Ensures proper charging and cost allocations for FairPoint companies and related inter-company affiliate transaction billings
Included among this positions specific job responsibilities are: 1).Preparation and filing of quarterly FCC Form 499-Qs and annual FCC Form 499-As; 2) Review, test and approve monthly Vertex (transaction tax0 system updates prior to release into the Kenan production billing system; 3). Review all Business Requirements Documents [“BRDs”] for product releases to determine affiliate transaction implications and code related product workbooks with accurate GL accounts, Product Codes and Tax Codes; 4). Respond to Requests For Proposal {“RFP”] received from Offer and Channel Management which generally seek specific taxes and fees that would apply to the proposal.
Communicates monthly financial results and analyses
Coordinates information and requests from internal and external auditors
Performs and/or monitors all accounting functions of assigned FairPoint companies and prepares monthly financial statements
Prepares written monthly financial statement analysis for all companies
Develops and monitors accounting policies and procedures for assigned FairPoint companies, fulfills operational audit role and functions
Compiles composite reports from individual reports of subordinates required by management or government agencies
Determines work procedures, prepares work schedules, and expedites workflow
Manages projects as required.
Provides guidance to application systems to ensure accuracy of financial information.
Develops and maintains internal control practices and procedures in accordance with SOX.
Additional Duties:
Supports staffing needs by working with management and Human Resources in the recruitment and selection process
Contributes to departmental activities and programs by accomplishing related tasks as needed
Knowledge, Skills & Abilities:
Knowledge of ERP systems; Lawson and/or Oracle preferred.
Strong hands on working experience with Microsoft tools (Excel, Word etc.)
Knowledge of standard accounting systems and generally accepted accounting principles.
Knowledge of or ability to quickly learn Federal, State, and Local tax laws and regulatory requirements.
Good analytical and quantitative skills.
Quick learner and self starter.
Excellent interpersonal, communication and organizational skills.
Excellent judgment and decision making abilities.
Management and leadership skills including coordination of people and resources, and ability to work with people to establish and achieve goals and objectives
Strong presentation skills; ability to present information clearly at all levels of the organization.
Required Education & Experience:
In order to accomplish the essential duties of this position, the incumbent must have a Bachelor’s Degree or equivalent in Accounting or Finance and 6 – 8 years of related experience, with at least one year of supervisory experience. CPA license, advanced degree, telecommunications industry experience, public accounting experience, and significant experience in area of specialty preferred.
Physical Demands & Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, and the work environment characteristics are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work is primarily performed in an office environment with minimal travel required.
FairPoint Communications reserves the right to change or revise duties and responsibilities as the need arises. This document is not a written or implied contract of employment.
FairPoint Communications is an Equal Opportunity/Affirmative Action Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Apply online at:
http://www.fairpoint.com/global/fp_careers/index.jsp
Nov 30, 2016
Full time
Job Summary:
The Accounting Manager coordinates activities related to the preparation and filing of accurate and timely financial statements. Incumbent is responsible for regulatory and tax compliance including analysis of financial results and suggests improvements. May work in multiple areas of accounting to include but not limited to general ledger, plant, project accounting, revenue, accounts payable, tax and regulatory accounting.
Performs job duties consistent within safety, legal, and regulatory requirements; company standards, culture and business practices. Acts with the highest level of business and personal ethical standards in all aspects of job performance.
Essential Duties & Responsibilities:
Responsible for reporting requirements for regulatory and accounting staff of FCC, USAC, NECA, IRS, State PUC and all taxing authorities.
Ensures proper charging and cost allocations for FairPoint companies and related inter-company affiliate transaction billings
Included among this positions specific job responsibilities are: 1).Preparation and filing of quarterly FCC Form 499-Qs and annual FCC Form 499-As; 2) Review, test and approve monthly Vertex (transaction tax0 system updates prior to release into the Kenan production billing system; 3). Review all Business Requirements Documents [“BRDs”] for product releases to determine affiliate transaction implications and code related product workbooks with accurate GL accounts, Product Codes and Tax Codes; 4). Respond to Requests For Proposal {“RFP”] received from Offer and Channel Management which generally seek specific taxes and fees that would apply to the proposal.
Communicates monthly financial results and analyses
Coordinates information and requests from internal and external auditors
Performs and/or monitors all accounting functions of assigned FairPoint companies and prepares monthly financial statements
Prepares written monthly financial statement analysis for all companies
Develops and monitors accounting policies and procedures for assigned FairPoint companies, fulfills operational audit role and functions
Compiles composite reports from individual reports of subordinates required by management or government agencies
Determines work procedures, prepares work schedules, and expedites workflow
Manages projects as required.
Provides guidance to application systems to ensure accuracy of financial information.
Develops and maintains internal control practices and procedures in accordance with SOX.
Additional Duties:
Supports staffing needs by working with management and Human Resources in the recruitment and selection process
Contributes to departmental activities and programs by accomplishing related tasks as needed
Knowledge, Skills & Abilities:
Knowledge of ERP systems; Lawson and/or Oracle preferred.
Strong hands on working experience with Microsoft tools (Excel, Word etc.)
Knowledge of standard accounting systems and generally accepted accounting principles.
Knowledge of or ability to quickly learn Federal, State, and Local tax laws and regulatory requirements.
Good analytical and quantitative skills.
Quick learner and self starter.
Excellent interpersonal, communication and organizational skills.
Excellent judgment and decision making abilities.
Management and leadership skills including coordination of people and resources, and ability to work with people to establish and achieve goals and objectives
Strong presentation skills; ability to present information clearly at all levels of the organization.
Required Education & Experience:
In order to accomplish the essential duties of this position, the incumbent must have a Bachelor’s Degree or equivalent in Accounting or Finance and 6 – 8 years of related experience, with at least one year of supervisory experience. CPA license, advanced degree, telecommunications industry experience, public accounting experience, and significant experience in area of specialty preferred.
Physical Demands & Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, and the work environment characteristics are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work is primarily performed in an office environment with minimal travel required.
FairPoint Communications reserves the right to change or revise duties and responsibilities as the need arises. This document is not a written or implied contract of employment.
FairPoint Communications is an Equal Opportunity/Affirmative Action Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Apply online at:
http://www.fairpoint.com/global/fp_careers/index.jsp
FairPoint Communications
Manchester, NH, United States
Job Summary:
The Senior Product Development Architect is responsible for ideation, creation, and implementation phases of robust network and operational plans surrounding new products and technology implementations. This roll carries a significant obligation to successful revenue strategies and new product offering operational definitions. Incumbent must demonstrate the ability to perform under stringent timelines and perform in an environment with Senior Leadership visibility.
Performs job duties consistent within safety, legal, and regulatory requirements; company standards, culture and business practices. Acts with the highest level of business and personal ethical standards in all aspects of job performance.
Essential Duties & Responsibilities:
Work with Product Management to define requirements and feasibility for operational and technical delivery methodologies to support new revenue generating Products and technical enhancement requests.
Develop, define, and document new Product & Technology plans, working with Product Management, Sales Engineering, Network Architecture, and Subject Matter Experts (SMEs) in specific business units. These plans include:
Creation/approval of IT Business Requirements documents
Creation of provisioning flow methods (order to bill scenarios)
Definition of Operational tasks to support new product or technology roll-outs (activation, testing, trouble-shooting)
Develop mechanisms and strategies for service delivery (provisioning methods, build application requirements needed for service activation)
Develop operational plans and support training activities to disseminate information for new products to provisioning and support teams
Evaluate alternative technologies and architectures in relation to FairPoint Communications’ infrastructure and product offering needs. Interface with management to deploy and implement new solutions to meet business requirements.
Ensure new product and technology deployment plans are designed to promote accurate reporting, analysis, and order flow-through processes.
Interact with other departments/functions in identification and resolution revenue strategies and network enhancements, as well as assisting in setting standards and policies to avoid future problems
Meet departmental objectives and goals in relation to: new product development, product enhancement requests, margin improvement on existing services, improved efficiencies to design, provision, and maintain new technical solutions for product delivery.
Assist in supporting 7x24 hour manager on-call requirements (minimal requirements)
Additional Duties:
The Senior Product Development Architect reports to the Director and works closely with other network engineering and network operations groups, OSP engineering, IOF and OSP Design, Sales Engineering, Product Management, and Inventory Management personnel to ensure product operational requirements meet business unit needs to design and support.
Contributes to departmental activities and programs by accomplishing related tasks as needed.
Interfaces with cross-functional teams to define technical designs and make deployment recommendations for new technology and product deployments.
Knowledge, Skills & Abilities:
Working knowledge of Service Provider transport networks and the various elements supporting these networks
Demonstrated knowledge of transport network architecture, routing architecture, and back-office architecture (ordering, billing, inventory, provisioning, and maintenance).
Understanding FairPoint business processes to support ordering, provisioning, maintenance, and inventory accuracy.
Understanding of EMS (Element Management Systems), CLI interfaces, and remote configuration.
Experience with planning design in a dynamic, multi-tiered network using numerous methods of demand forecasting and facility optimization approaches.
Demonstrated in-depth knowledge of Layer 1 and Layer 2 engineering design for voice, data and video networks for Access, Aggregation, and Core network levels.
Demonstrated in-depth knowledge of local loop design including all technologies deployed in Remote Terminals.
Thorough understanding of modern service provider Ethernet networks using standards and technologies.
Superior knowledge transport technologies and methods, including but not limited to: ROADM, Sonet, Ethernet-Over-Sonet, Native Ethernet networks, and Sonet to Ethernet migration planning.
Preferred knowledge of Hosted VoIP service delivery, technical designs, and network element configurations (gateways, routers, phones, etc).
Demonstrated knowledge of Cloud based service offerings and application integration in a Service Provider Data Center environment considered a plus.
Required Education & Experience:
Bachelor's degree or related, equivalent experience
Seven (7) to Ten (10) years’ experience in: OSP, Data/IP, Switch, IT Architecture, VoIP, and/or Transport Design.
Must have experience with Metaswitch
Must have and display interpersonal, problem solving and conflict resolution skills, excellent verbal and written communication skills, and ability to perform in a rapidly changing environment.
In order to accomplish the essential duties of this position, the incumbent must have knowledge of Microsoft Office, Microsoft Project, Outlook, and Visio.
MEF or CCNx certifications are encouraged
Physical Demands & Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, and the work environment characteristics are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
FairPoint Communications reserves the right to change or revise duties and responsibilities as the need arises. This document is not a written or implied contract of employment.
FairPoint Communications is an Equal Opportunity/Affirmative Action Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Apply online at:
http://www.fairpoint.com/global/fp_careers/index.jsp
Nov 10, 2016
Full time
Job Summary:
The Senior Product Development Architect is responsible for ideation, creation, and implementation phases of robust network and operational plans surrounding new products and technology implementations. This roll carries a significant obligation to successful revenue strategies and new product offering operational definitions. Incumbent must demonstrate the ability to perform under stringent timelines and perform in an environment with Senior Leadership visibility.
Performs job duties consistent within safety, legal, and regulatory requirements; company standards, culture and business practices. Acts with the highest level of business and personal ethical standards in all aspects of job performance.
Essential Duties & Responsibilities:
Work with Product Management to define requirements and feasibility for operational and technical delivery methodologies to support new revenue generating Products and technical enhancement requests.
Develop, define, and document new Product & Technology plans, working with Product Management, Sales Engineering, Network Architecture, and Subject Matter Experts (SMEs) in specific business units. These plans include:
Creation/approval of IT Business Requirements documents
Creation of provisioning flow methods (order to bill scenarios)
Definition of Operational tasks to support new product or technology roll-outs (activation, testing, trouble-shooting)
Develop mechanisms and strategies for service delivery (provisioning methods, build application requirements needed for service activation)
Develop operational plans and support training activities to disseminate information for new products to provisioning and support teams
Evaluate alternative technologies and architectures in relation to FairPoint Communications’ infrastructure and product offering needs. Interface with management to deploy and implement new solutions to meet business requirements.
Ensure new product and technology deployment plans are designed to promote accurate reporting, analysis, and order flow-through processes.
Interact with other departments/functions in identification and resolution revenue strategies and network enhancements, as well as assisting in setting standards and policies to avoid future problems
Meet departmental objectives and goals in relation to: new product development, product enhancement requests, margin improvement on existing services, improved efficiencies to design, provision, and maintain new technical solutions for product delivery.
Assist in supporting 7x24 hour manager on-call requirements (minimal requirements)
Additional Duties:
The Senior Product Development Architect reports to the Director and works closely with other network engineering and network operations groups, OSP engineering, IOF and OSP Design, Sales Engineering, Product Management, and Inventory Management personnel to ensure product operational requirements meet business unit needs to design and support.
Contributes to departmental activities and programs by accomplishing related tasks as needed.
Interfaces with cross-functional teams to define technical designs and make deployment recommendations for new technology and product deployments.
Knowledge, Skills & Abilities:
Working knowledge of Service Provider transport networks and the various elements supporting these networks
Demonstrated knowledge of transport network architecture, routing architecture, and back-office architecture (ordering, billing, inventory, provisioning, and maintenance).
Understanding FairPoint business processes to support ordering, provisioning, maintenance, and inventory accuracy.
Understanding of EMS (Element Management Systems), CLI interfaces, and remote configuration.
Experience with planning design in a dynamic, multi-tiered network using numerous methods of demand forecasting and facility optimization approaches.
Demonstrated in-depth knowledge of Layer 1 and Layer 2 engineering design for voice, data and video networks for Access, Aggregation, and Core network levels.
Demonstrated in-depth knowledge of local loop design including all technologies deployed in Remote Terminals.
Thorough understanding of modern service provider Ethernet networks using standards and technologies.
Superior knowledge transport technologies and methods, including but not limited to: ROADM, Sonet, Ethernet-Over-Sonet, Native Ethernet networks, and Sonet to Ethernet migration planning.
Preferred knowledge of Hosted VoIP service delivery, technical designs, and network element configurations (gateways, routers, phones, etc).
Demonstrated knowledge of Cloud based service offerings and application integration in a Service Provider Data Center environment considered a plus.
Required Education & Experience:
Bachelor's degree or related, equivalent experience
Seven (7) to Ten (10) years’ experience in: OSP, Data/IP, Switch, IT Architecture, VoIP, and/or Transport Design.
Must have experience with Metaswitch
Must have and display interpersonal, problem solving and conflict resolution skills, excellent verbal and written communication skills, and ability to perform in a rapidly changing environment.
In order to accomplish the essential duties of this position, the incumbent must have knowledge of Microsoft Office, Microsoft Project, Outlook, and Visio.
MEF or CCNx certifications are encouraged
Physical Demands & Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, and the work environment characteristics are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
FairPoint Communications reserves the right to change or revise duties and responsibilities as the need arises. This document is not a written or implied contract of employment.
FairPoint Communications is an Equal Opportunity/Affirmative Action Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Apply online at:
http://www.fairpoint.com/global/fp_careers/index.jsp
FairPoint Communications
Manchester, NH, United States
This position is a member of FairPoint sales engineering team supporting either the wholesale or business sales channel, and responsible to maintain and grow existing revenues across customer verticals within their assigned sales segment. The wholesale sales segment will be expected to support IXC’s, CLEC’s, ITC, Wireless, and other emerging service providers, while the business segment will support direct retail sales to the healthcare, financial, hospitality, manufacturing, government & education, and other verticals as defined. Performs job duties consistent within safety, legal, and regulatory requirements; company standards, culture and business practices. Individual acts with the highest level of business and personal ethical standards in all aspects of job performance.
Essential Duties & Responsibilities:
Perform pre-sale network design activities, and assist in pricing of complex products and services
Assist in the development of business cases associated with strategic sales opportunities to insure project parameters, technical scope, and profitability meet FairPoint defined guidelines.
Coordinate and hand-off network designs with associated business & technical parameters to post-sale implementation organizations.
Establish and maintain relationships throughout the customer organizations and become a valued member of the customer’s strategic planning efforts.
Apply sound business and financial decision making in every aspect of their job, and contributes to the development and response to RFI/RFQ/RFP’s.
Utilize ROI and financial modeling tools as part of the sales process.
Work collaboratively in a team environment to assist the assigned sales segment in meeting established goals and objectives.
Provide technical leadership throughout the sales process to ensure solutions being proposed are technically viable, and solve for customers business challenges.
Routinely supports a combination of both non-complex and complex sales opportunities
Maintains a broad and detailed working knowledge FairPoint products and services within their assigned sales channel or vertical
Activity is balanced between time spent in the office collaborating with team members, and customer meetings that may require up to 50% travel
Additional Duties:
Contributes to departmental activities and programs by accomplishing related tasks as needed.
Knowledge, Skills & Abilities:
Possesses solid public speaking and presentation skills, and is expected to take a leadership role in the creation and delivery of technical subject matter to both internal and external customers.
Possess and maintain a firm understanding of a wide range of voice and data networking principles, and successfully apply them throughout the design process with minimal assistance
Network topologies (Point-to-Point, Bus, Ring, Star, & Mesh)
Copper & fiber based access medium (cable types and compositions)
Optical Carrier (OCN), SONET, WDM, CWDM, & DWDM principles and equipment
OSP construction practices and methodologies (aerial & underground)
HDLC, PPP, MLPPP, FR, ATM, ISDN, Ethernet 802.3 standards
IPv4, IPv6, subnetting, Classless Inter-Domain Routing (CIDR), ICMP
CoS/QoS – PCP, Diffserv, jitter, packet loss, latency characteristics
TCP, UDP, ARP, RARP, DHCP, NAT, PAT
Domain Name System (DNS) architecture and operation
Routing protocols (RIPv2, OSPF, EIGRP, IS-IS, BGP, BGP multi-link, BGP multi-hop)
Telnet, FTP, HTTP
IP-VPN, SSH, SSL, IP-Sec
Network security principals, policies, and methodologies. Familiar with firewalls - network layer, packet filter (stateful & stateless inspection), as well as application layer
VoIP, RTP, SIP, H.323, G.711, G.729
Wireless networking (802.11a, b, g, n)
Possess a solid understanding of the 7 layer OSI and 5 layer TCP/IP model, with expertise in multiple layers
Required Education & Experience:
This is a mid-level position for individuals with a minimum of 3+ years experience in a sales engineering role, or equivalent position
Individual should possess a bachelor degree, or 6+ years of industry experience working in telecommunications and/or networking industry. A combination of education or work experience will be considered.
Physical Demands & Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, and the work environment characteristics are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
FairPoint Communications reserves the right to change or revise duties and responsibilities as the need arises. This document is not a written or implied contract of employment.
FairPoint Communications is an Equal Opportunity/Affirmative Action Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Apply online at:
http://www.fairpoint.com/global/fp_careers/index.jsp
Nov 10, 2016
Full time
This position is a member of FairPoint sales engineering team supporting either the wholesale or business sales channel, and responsible to maintain and grow existing revenues across customer verticals within their assigned sales segment. The wholesale sales segment will be expected to support IXC’s, CLEC’s, ITC, Wireless, and other emerging service providers, while the business segment will support direct retail sales to the healthcare, financial, hospitality, manufacturing, government & education, and other verticals as defined. Performs job duties consistent within safety, legal, and regulatory requirements; company standards, culture and business practices. Individual acts with the highest level of business and personal ethical standards in all aspects of job performance.
Essential Duties & Responsibilities:
Perform pre-sale network design activities, and assist in pricing of complex products and services
Assist in the development of business cases associated with strategic sales opportunities to insure project parameters, technical scope, and profitability meet FairPoint defined guidelines.
Coordinate and hand-off network designs with associated business & technical parameters to post-sale implementation organizations.
Establish and maintain relationships throughout the customer organizations and become a valued member of the customer’s strategic planning efforts.
Apply sound business and financial decision making in every aspect of their job, and contributes to the development and response to RFI/RFQ/RFP’s.
Utilize ROI and financial modeling tools as part of the sales process.
Work collaboratively in a team environment to assist the assigned sales segment in meeting established goals and objectives.
Provide technical leadership throughout the sales process to ensure solutions being proposed are technically viable, and solve for customers business challenges.
Routinely supports a combination of both non-complex and complex sales opportunities
Maintains a broad and detailed working knowledge FairPoint products and services within their assigned sales channel or vertical
Activity is balanced between time spent in the office collaborating with team members, and customer meetings that may require up to 50% travel
Additional Duties:
Contributes to departmental activities and programs by accomplishing related tasks as needed.
Knowledge, Skills & Abilities:
Possesses solid public speaking and presentation skills, and is expected to take a leadership role in the creation and delivery of technical subject matter to both internal and external customers.
Possess and maintain a firm understanding of a wide range of voice and data networking principles, and successfully apply them throughout the design process with minimal assistance
Network topologies (Point-to-Point, Bus, Ring, Star, & Mesh)
Copper & fiber based access medium (cable types and compositions)
Optical Carrier (OCN), SONET, WDM, CWDM, & DWDM principles and equipment
OSP construction practices and methodologies (aerial & underground)
HDLC, PPP, MLPPP, FR, ATM, ISDN, Ethernet 802.3 standards
IPv4, IPv6, subnetting, Classless Inter-Domain Routing (CIDR), ICMP
CoS/QoS – PCP, Diffserv, jitter, packet loss, latency characteristics
TCP, UDP, ARP, RARP, DHCP, NAT, PAT
Domain Name System (DNS) architecture and operation
Routing protocols (RIPv2, OSPF, EIGRP, IS-IS, BGP, BGP multi-link, BGP multi-hop)
Telnet, FTP, HTTP
IP-VPN, SSH, SSL, IP-Sec
Network security principals, policies, and methodologies. Familiar with firewalls - network layer, packet filter (stateful & stateless inspection), as well as application layer
VoIP, RTP, SIP, H.323, G.711, G.729
Wireless networking (802.11a, b, g, n)
Possess a solid understanding of the 7 layer OSI and 5 layer TCP/IP model, with expertise in multiple layers
Required Education & Experience:
This is a mid-level position for individuals with a minimum of 3+ years experience in a sales engineering role, or equivalent position
Individual should possess a bachelor degree, or 6+ years of industry experience working in telecommunications and/or networking industry. A combination of education or work experience will be considered.
Physical Demands & Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, and the work environment characteristics are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
FairPoint Communications reserves the right to change or revise duties and responsibilities as the need arises. This document is not a written or implied contract of employment.
FairPoint Communications is an Equal Opportunity/Affirmative Action Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Apply online at:
http://www.fairpoint.com/global/fp_careers/index.jsp
FairPoint Communications
Manchester, NH 03101, United States
The Senior Accountant develops and/or provides financial information by researching and analyzing accounting data and preparing reports. Performs special projects, research and analysis as needed. May supervise one or more employees. May work in multiple areas of accounting including but not limited to general ledger, plant, project accounting, revenue, accounts payable, tax, SCM/inventory and regulatory accounting. Performs job duties consistent within safety, legal, and regulatory requirements; company standards, culture and business practices. Acts with the highest level of business and personal ethical standards in all aspects of job performance. Essential Duties & Responsibilities:
Documents financial transactions by compiling and analyzing financial information, preparing entries to accounts, documenting business transactions and preparing compliance reports.
Maintains the structural integrity of the Chart of Accounts.
Reconciles accounts and charges by collecting and analyzing data monthly.
Assists in preparation of consolidated financials and work papers for inclusion in SEC filings (10-Qs and 10-Ks).
Responsible for review and analysis of consolidated results to ensure accuracy and usefulness of reported information.
Analyzes financial performance by reviewing data at source account level.
Assists with preparation of financial reports to ensure their integrity, completeness, and accuracy.
Recommends financial, policy and procedure changes and the accounting of reserves, assets and expenditures by reviewing and analyzing accounting options.
Satisfies internal and external auditor requirements by preparing work papers, reconciliations and revenue/expense analyses for the time period being audited.
Assigns duties and examines work for exactness, neatness and conformance to policies and procedures.
Ensures compliance with GAAP.
Coordinates with other areas of accounting and outside departments as needed to ensure accuracy of information.
Develops and maintains internal control practices and procedures in accordance with SOX.
Additional Duties:
Supports staffing needs by working with management and Human Resources in the recruitment and selection process.
Maintains staff job results by coaching planning, training, monitoring and appraising job results.
Contributes to departmental activities and programs by accomplishing related tasks as needed.
Job Requirements:
Knowledge, Skills & Abilities:
Management and leadership skills including coordination of people and resources, and ability to work with people to establish and achieve goals and objectives.
Personal computer skills including spreadsheet, word processing, and database management.
Knowledge of ERP systems; Lawson and/or Oracle preferred.
Knowledge of standard accounting systems and generally accepted accounting principles.
Knowledge of Federal, State, and Local tax laws and regulatory requirements.
Good analytical and quantitative skills.
Good interpersonal, communication and organizational skills.
Required Education & Experience: In order to accomplish the essential duties of this position, the incumbent must have a Bachelors Degree or equivalent in finance or accounting and 4 - 6 years of relevant experience. CPA certification, related accounting experience in telecommunications, experience in corporate accounting for a large public company and/or a combination of public accounting and large public company experience are preferred. Physical Demands & Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, and the work environment characteristics are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The incumbent works primarily in an office environment that has a low risk of exposure to disagreeable physical factors. The noise level in the work environment is usually quiet. There is some potential for fatigue and stress resulting from the accomplishment of job duties. FairPoint Communications reserves the right to change or revise duties and responsibilities as the need arises. This document is not a written or implied contract of employment. FairPoint Communications is an Equal Opportunity/Affirmative Action Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Sep 16, 2016
Full time
The Senior Accountant develops and/or provides financial information by researching and analyzing accounting data and preparing reports. Performs special projects, research and analysis as needed. May supervise one or more employees. May work in multiple areas of accounting including but not limited to general ledger, plant, project accounting, revenue, accounts payable, tax, SCM/inventory and regulatory accounting. Performs job duties consistent within safety, legal, and regulatory requirements; company standards, culture and business practices. Acts with the highest level of business and personal ethical standards in all aspects of job performance. Essential Duties & Responsibilities:
Documents financial transactions by compiling and analyzing financial information, preparing entries to accounts, documenting business transactions and preparing compliance reports.
Maintains the structural integrity of the Chart of Accounts.
Reconciles accounts and charges by collecting and analyzing data monthly.
Assists in preparation of consolidated financials and work papers for inclusion in SEC filings (10-Qs and 10-Ks).
Responsible for review and analysis of consolidated results to ensure accuracy and usefulness of reported information.
Analyzes financial performance by reviewing data at source account level.
Assists with preparation of financial reports to ensure their integrity, completeness, and accuracy.
Recommends financial, policy and procedure changes and the accounting of reserves, assets and expenditures by reviewing and analyzing accounting options.
Satisfies internal and external auditor requirements by preparing work papers, reconciliations and revenue/expense analyses for the time period being audited.
Assigns duties and examines work for exactness, neatness and conformance to policies and procedures.
Ensures compliance with GAAP.
Coordinates with other areas of accounting and outside departments as needed to ensure accuracy of information.
Develops and maintains internal control practices and procedures in accordance with SOX.
Additional Duties:
Supports staffing needs by working with management and Human Resources in the recruitment and selection process.
Maintains staff job results by coaching planning, training, monitoring and appraising job results.
Contributes to departmental activities and programs by accomplishing related tasks as needed.
Job Requirements:
Knowledge, Skills & Abilities:
Management and leadership skills including coordination of people and resources, and ability to work with people to establish and achieve goals and objectives.
Personal computer skills including spreadsheet, word processing, and database management.
Knowledge of ERP systems; Lawson and/or Oracle preferred.
Knowledge of standard accounting systems and generally accepted accounting principles.
Knowledge of Federal, State, and Local tax laws and regulatory requirements.
Good analytical and quantitative skills.
Good interpersonal, communication and organizational skills.
Required Education & Experience: In order to accomplish the essential duties of this position, the incumbent must have a Bachelors Degree or equivalent in finance or accounting and 4 - 6 years of relevant experience. CPA certification, related accounting experience in telecommunications, experience in corporate accounting for a large public company and/or a combination of public accounting and large public company experience are preferred. Physical Demands & Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, and the work environment characteristics are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The incumbent works primarily in an office environment that has a low risk of exposure to disagreeable physical factors. The noise level in the work environment is usually quiet. There is some potential for fatigue and stress resulting from the accomplishment of job duties. FairPoint Communications reserves the right to change or revise duties and responsibilities as the need arises. This document is not a written or implied contract of employment. FairPoint Communications is an Equal Opportunity/Affirmative Action Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
