9 jobs found in Oklahoma

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross  you will touch millions of lives every year and experience the greatness of the human spirit at its best.  Are you ready to be part of  the world's largest humanitarian network? **** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment **** Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve.  Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.  The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine!  WHAT YOU NEED TO KNOW (Job Overview):  The American Red Cross’ Service to the Armed Forces Hero Care Center, serves military members and their families worldwide, 24 hours a day, 365 days a year, 7 days a week.  Hero Care Center caseworkers are available 7 days a week, 24 hours a day, 365 days a year, providing emergency assistance both online and by phone.  By collecting and verifying accurate information, we are able to assist military commands in making decisions for emergency leave and serve as an overall resource for veterans and their families. We also provide current military members and military retirees access to emergency and routine financial assistance in situations and circumstances where they qualify.   At the American Red Cross, you have a direct impact on a meaningful mission. When you join our team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growth, learning, and succeeding.    WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities):  Interviews callers and coordinates requests for service to include recording all client information in the case management system; determining eligibility for American Red Cross services; assessing client needs; and providing appropriate services to clients.  Performs related case activities including obtaining verifications, delivering messages, coordinating case management services with other Red Cross units, and/or providing other follow-up actions needed for complete and timely client service.    Composes and delivers emergency communication messages to domestic and overseas military locations.  Standard Schedule: Our SAF Hero Care Center in Ft Sill, OK has an exciting career opportunity available for a full-time Hero Care Center Caseworker on the first shift.  This position will be scheduled 40 hours per week, and the first shift runs from 7:00 AM – 3:30 PM, on a rotating day schedule that includes weekends and holidays.       WHAT YOU NEED TO SUCCEED (Minimum Qualifications): High School Diploma or equivalent  Minimum 3 years of related experience or equivalent combination of education and related experience required. Preferentially, this should include one year of work experience in a social service agency or service contact center is required with at least one year of direct interaction with and delivery of services to clients in distress. Familiarity with medical terminology and military community required At least one year of customer focused experience Candidates must have the ability to work in fast paced, demanding, complex and dynamic environment. The duties are representative of the essential functions of the position. Applicants must have strong communication skills, both written and verbal, and typing speed of 40 wpm or higher.  Both speed, accuracy and grammatical competence is factored into overall typing abilities. Applicants should be able to demonstrate strong computer skills, to include use of Internet search tools, Intranet, and Microsoft Office Suite. Positions can vary from 48 – 80% remote work. Some functions related to military electronic access require physical presence in the office. When working remotely the employee must be able to provide a private office or workspace suitable for confidential conversations and handling of sensitive information. The employee must be able to access a dedicated high speed / broadband internet service with sufficient bandwidth and speed to support the contact center and case management applications and tools. Laptop and additional monitor will be provided by the Red Cross. Ability to work on a team WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):   Experience in using an electronic customer relationship (CRM) or Case Management System (CMS) or similar customer centric relational database is strongly preferred. Viable candidates should be able to demonstrate their ability to apply active listening skills and employ reasoning and questioning strategies to capture, analyze, interpret and synthesize information from clients, staff, and management. They must also be adept at multi-tasking and have the ability to shift focus as operational, service delivery and staff needs demand. Demonstrated ability to treat people with respect under all circumstances and instill trust in others while upholding the values and principles of the American Red Cross is essential. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. •            Medical, Dental Vision plans •            Health Spending Accounts & Flexible Spending Accounts •            PTO + Holidays •            401K with 4% match •            Paid Family Leave •            Employee Assistance •            Disability and Insurance: Short + Long Term •            Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here:  Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross  you will touch millions of lives every year and experience the greatness of the human spirit at its best.  Are you ready to be part of  the world's largest humanitarian network? **** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment **** Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve.  Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.  The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine!  We are currently seeking a Disaster Program Specialist (Lawton or Altus OK) to support our Central and Southwestern Oklahoma disaster territory. This position will work 8:00am to 5:00pm Monday through Friday, and some weekends and evenings will be required during times of business need. Travel will also be involved up to 25% of the time. Location: Lawton, Oklahoma Altus, Oklahoma WHAT YOU NEED TO KNOW (Job Overview): Provide functional support to Disaster Program Manager and Leadership at a regional level or take full cycle responsibility to provide service delivery programs within a defined geography. Support the Disaster Program Manager and volunteer workforce to support local communities by providing services to include but are not limited to: response to recurrent local disasters (house fires, floods, etc.), capacity building for mass care service delivery, participation in the Home Fire Campaign, and direct assistance and recovery services to those impacted by disasters. Develop, guide, and support team of trained volunteers, as well as implement and develop initiatives to increase Red Cross visibility through program/service delivery of disaster preparedness, response, and recovery programs. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities):  Responsibilities: 1: Facilitate and support the development and implementation of strategies, initiatives, tools, plans, processes and procedures within a functional area, or, through the development of volunteer leadership, oversee the implementation of the full disaster cycle of an assigned sub-territory. Functional areas may include: Mass Care, Client Casework, Health & Mental Health Services, Logistics, Information Management & Situational Awareness, Partnerships & Emergency Management, Workforce Development, Preparedness, General Volunteer Support & Engagement, or Home Fire Campaign. 2: Analyze opportunities for improved program service and make recommendations for implementation. Implement assigned programs or services to meet goals. 3: Support local preparation, response and recovery activities as well as maintain government partnerships with assigned territory. Assist with a broader division and national network of disaster responders and help with deployments and relief operation activity outside immediate region. This may include physical deployment to impacted communities. 4: Engage and develop a volunteer team responsible for the implementation of disaster preparedness, response, and recovery programs in the local area. Ensure the development of leadership volunteers in each of the assigned program support functional areas of the disaster cycle in order to meet the needs of the assigned geography. 5: Support local responses through the deployment of volunteer leaders on a daily basis in a rapid and accessible manner. Qualified and experienced volunteer leaders should be placed in key roles first. If volunteer leadership is unavailable, may service during times of disaster. Participate in local planning, exercises, and training, including exercises called by local partners Volunteer Organizations Active in Disaster, Emergency Management Agencies and Local Emergency Planning Committees (VOADs, EMAs and LEPCs). May evaluate and report effectiveness of program or service. Prepare recommendations for continuous improvement. 6: Serve as the Red Cross thought leader as needed with local level with government and other agencies and organizations involved in disaster. Key representative of Red Cross in the community, interfacing with local officials and developing plans with community leaders. Ensure activities are in compliance with regional and national procedures and policies. Standard Schedule: Monday through Friday 8:00am – 5:00PM WHAT YOU NEED TO SUCCEED (Minimum Qualifications): Education: Bachelor's degree required. Experience: Minimum 3 years of experience with social services or service/program delivery, or equivalent combination of education and related experience required. Management Experience: n/a BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. •           Medical, Dental Vision plans •           Health Spending Accounts & Flexible Spending Accounts •           PTO + Holidays •           401K with 4% match •           Paid Family Leave •           Employee Assistance •           Disability and Insurance: Short + Long Term •           Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here:  Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross  you will touch millions of lives every year and experience the greatness of the human spirit at its best.  Are you ready to be part of  the world's largest humanitarian network? **** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment **** Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve.  Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.  The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine!  WHAT YOU NEED TO KNOW (Job Overview):  The American Red Cross’ Service to the Armed Forces Hero Care Center, serves military members and their families worldwide, 24 hours a day, 365 days a year, 7 days a week.  Hero Care Center caseworkers are available 7 days a week, 24 hours a day, 365 days a year, providing emergency assistance both online and by phone.  By collecting and verifying accurate information, we are able to assist military commands in making decisions for emergency leave and serve as an overall resource for veterans and their families. We also provide current military members and military retirees access to emergency and routine financial assistance in situations and circumstances where they qualify.   At the American Red Cross, you have a direct impact on a meaningful mission. When you join our team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growth, learning, and succeeding.    WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities):  Interviews callers and coordinates requests for service to include recording all client information in the case management system; determining eligibility for American Red Cross services; assessing client needs; and providing appropriate services to clients.  Performs related case activities including obtaining verifications, delivering messages, coordinating case management services with other Red Cross units, and/or providing other follow-up actions needed for complete and timely client service.    Composes and delivers emergency communication messages to domestic and overseas military locations.  Standard Schedule: Our SAF Hero Care Center in Ft Sill, OK has an exciting career opportunity available for a full-time Hero Care Center Caseworker on the Second shift.  This position will be scheduled 40 hours per week, and the second shift runs from 2:30 PM – 11:00 PM, on a rotating day schedule that includes weekends and holidays.    WHAT YOU NEED TO SUCCEED (Minimum Qualifications): High School Diploma or equivalent  Minimum 3 years of related experience or equivalent combination of education and related experience required. Preferentially, this should include one year of work experience in a social service agency or service contact center is required with at least one year of direct interaction with and delivery of services to clients in distress. Familiarity with medical terminology and military community required At least one year of customer focused experience Candidates must have the ability to work in fast paced, demanding, complex and dynamic environment. The duties are representative of the essential functions of the position. Applicants must have strong communication skills, both written and verbal, and typing speed of 40 wpm or higher.  Both speed, accuracy and grammatical competence is factored into overall typing abilities. Applicants should be able to demonstrate strong computer skills, to include use of Internet search tools, Intranet, and Microsoft Office Suite. Positions can vary from 48 – 80% remote work. Some functions related to military electronic access require physical presence in the office. When working remotely the employee must be able to provide a private office or workspace suitable for confidential conversations and handling of sensitive information. The employee must be able to access a dedicated high speed / broadband internet service with sufficient bandwidth and speed to support the contact center and case management applications and tools. Laptop and additional monitor will be provided by the Red Cross. Ability to work on a team WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):   Experience in using an electronic customer relationship (CRM) or Case Management System (CMS) or similar customer centric relational database is strongly preferred. Viable candidates should be able to demonstrate their ability to apply active listening skills and employ reasoning and questioning strategies to capture, analyze, interpret and synthesize information from clients, staff, and management. They must also be adept at multi-tasking and have the ability to shift focus as operational, service delivery and staff needs demand. Demonstrated ability to treat people with respect under all circumstances and instill trust in others while upholding the values and principles of the American Red Cross is essential. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. •            Medical, Dental Vision plans •            Health Spending Accounts & Flexible Spending Accounts •            PTO + Holidays •            401K with 4% match •            Paid Family Leave •            Employee Assistance •            Disability and Insurance: Short + Long Term •            Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here:  Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross  you will touch millions of lives every year and experience the greatness of the human spirit at its best.  Are you ready to be part of  the world's largest humanitarian network? **** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment **** Join us—Where your Career is a Force for Good! Job Description: Why Choose Us?  As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good.   We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! This is a hybrid work position which includes a mix of virtual and in-office work.  The position also requires frequent travel for face-to-face meetings with donors and other constituents. WHAT YOU NEED TO KNOW: We are looking for a Regional Philanthropy Officer who will meet fundraising goals and objectives and connect with our Corporate donors to serve our mission.  In this role, you will identify, engage, cultivate, solicit, and steward current and prospective regional donors in expanding their financial support of the work of the American Red Cross. WHERE YOUR CAREER IS A FORCE GOOD: We are seeking a Regional Philanthropy Officer in the Oklahoma City area to serve our community and support our lifesaving services.  These mission-critical roles serve as the key steward for a portfolio of current and prospective philanthropists in support of the American Red Cross.   Strategy:  Develops and executes ongoing strategy for qualifying corporate donors to ensure retention, growth of donor contributions as well as recapture from lapsed donors. Works collaboratively with other departments and partners with development staff at the National Office to create customized solicitation strategies matching the objectives of the organization and interests of the donor/prospect. Fundraising Targets and Portfolio Management:  Manages an assigned portfolio of donors and prospects with intent to form deep relationships. Responsible for minimum annual fundraising goal tied to Oklahoma City corporate portfolio.  Develop donor management plans for entire portfolio resulting in strategic, knowledgeable, and complex asks. Personally solicit assigned donor portfolio through face-to-face visits, including preparation of personalized materials.  Prospect Development:  Implements programs/activities to identify, cultivate, solicit, and steward donors at the $5,000 level or higher, with an emphasis on maximizing revenue for the American Red Cross. Works with community Board members and other leadership volunteers to identify, cultivate, solicit, and steward appropriate donors.   Updates donor records and company databases in a timely and accurate manner.    Relationship Development: Cultivates, solicits and stewards support from corporations and foundations to meet annual fundraising goals within their Regions. This includes assisting corporations in achieving their goals in strengthening their brand, marketing, and employee engagement by being proficient at clearly articulating Red Cross programs, listening to corporations’ needs and aligning programs to their interests, preparing grant proposals, and engaging foundation staff and foundation board members to cultivate and solicit support for the American Red Cross.   Other:  Participates in disaster relief and fundraising projects as appropriate. Work with the development team to support the work within the Kansas and Oklahoma region. This position will report to the Regional Chief Development Officer. WHAT YOU NEED TO SUCCEED: Bachelor’s degree or equivalent experience required. Minimum five years of sales and/or fundraising experience required.  Proven experience in developing strategies for donor retention, growth, and recapture, and proven success with complex requests is required.  A current valid driver's license and a good driving record is required. Ability to relate well and work effectively with multiple constituencies and audiences.  Excellent interpersonal, verbal, and written communication skills.  Knowledge of office systems: MS Office preferred and fundraising database systems (e.g., Raiser’s Edge, Salesforce.com).  Ability to work on a team within a collaborative environment and ensure the highest customer service orientation. Travel: Frequent travel within the Region is required. Physical Requirements : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Regularly required to sit; use hands to handle or feel and talk or hear. Frequently required to reach with hands and arms. Required to stand; walk and stoop, kneel, crouch, or crawl. Frequently lift and/or move 15 to 30 pounds. May require ordinary ambulatory skills sufficient to visit other locations.   The work environment will consist of moderate noise (i.e. business office with computers, phones, and printers, light traffic).   Ability to work in a small cubicle and the ability to sit at a computer terminal for an extended period of time.  Overall mobility is essential.   It may also include driving a vehicle and working under challenging conditions. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Significant expertise with corporate giving partners in the Oklahoma City funding community, highly desirable BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO + Holidays 401K with 4% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition *LI-POST IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here:  Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross  you will touch millions of lives every year and experience the greatness of the human spirit at its best.  Are you ready to be part of  the world's largest humanitarian network? **** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment **** Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve.  Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.  The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine!  We are currently seeking a Disaster Program Manager (Shawnee, OK) to work in our Shawnee, OK chapter. This position will work 8:00am to 5:00pm Monday through Friday, and some weekends and evenings will be required during times of business need. Travel will also be involved up to 35% of the time. Supervise the implementation of the disaster services program in an assigned geographic territory. Lead and supervise Disaster Program staff and volunteer team responsible for local preparation, response and recovery management as well as management of government partnerships within assigned territory. Implement disaster preparedness, response, and recovery programs in the local area. Ensure the development of Disaster leadership volunteers in each of the program support functional areas of the disaster cycle in order to meet the needs of the territory, region, state and division. Drivers for this work include the number of municipalities within its coverage area, the amount and complexity of program activity, presence of significant grant funding, geography, risk, population, frequency of events, and regional structure. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities):  1: Establish and implement disaster services program goals, objectives, policies, and procedures in a territory in alignment with established metrics. Coordinate the day-to-day functions that support these programs in accordance with policies and procedures. 2: Lead and supervise a primarily volunteer team responsible for the implementation of disaster preparedness, response, and recovery programs in the local area. Ensure the development of Disaster leadership volunteers in each of the program support functional areas of the disaster cycle in order to meet the needs of the territory, region, state and division. Hire, train, coach, counsel, and evaluate performance of direct reports and volunteers. 3: Act in a facilitative leader role across the disaster cycle. Align with government and work to enable the entire community to participate in all phases of the disaster cycle by shifting from being not only a provider of direct services but also a facilitative leader. Within scope of position, represent the entire disaster cycle of preparedness, response and recovery. 4: Mobilize the local community to prepare for, respond to and recover from emergencies. Meet the needs and expectations of clients and stakeholders. Develop human and material resources (volunteers, partners, community agencies, shelter and vendor agreements etc.) to ensure the full cycle of disaster services is delivered. 5: Develop and cultivate professional relationships with key internal & external partners/organizations. Serve as the Red Cross thought leader on a local level with government and other agencies and organizations involved in disaster. Ensure interface with community leaders, corporations, businesses and government agencies. Participate in local planning, exercises, and training, to include exercises called by local partners (VOADs, EMAs and LEPCs). 6: Manage local responses by the deployment volunteers on a daily basis in a rapid and accessible manner. Serve during times of disaster as the operational leadership for the territory/local level. Participate in a leadership role on larger operations regionally, division or nationwide. ---------------------- Scope: Directs daily operations of work unit. ---------------------- WHAT YOU NEED TO SUCCEED (Minimum Qualifications): Education: Bachelor's degree required. Experience: Minimum 3 years of related experience or equivalent combination of education and related experience required. Management Experience: 1 year of lead or supervisory experience. Skills & Abilities: Excellent interpersonal, verbal and written communication skills. Develop project plans & budgets. Demonstrate in-depth knowledge of program or service. Demonstrated ability in creating presentations and developing training modules. Develop strategies to achieve organizational goals. Demonstrated analytical and decision-making skills to develop creative processes for continuous program or service improvements. Proven track record of collaboration, facilitation, problem solving, marketing, leadership, and partnership management. Ability for planning, public speaking, project management and process improvement. Must be customer oriented, organized, and able to operate with an orientation toward solutions, with an external focus, and team orientation. Intermediate proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal, state and local employment laws. Must be able to perform all assigned responsibilities under “grey sky” requirements. Ability to work on a team. Travel: Travel may be required. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). ---------------------- Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 poundsThe work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here:  Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross  you will touch millions of lives every year and experience the greatness of the human spirit at its best.  Are you ready to be part of  the world's largest humanitarian network? **** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment **** Join us—Where your Career is a Force for Good! Job Description: Why C hoose U s?    As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good.     We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve .  Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference .       The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.       What You Need to Know:    As a S tock Warehouse A ssistant in the kitting department, you will process supply totes that are used in the collection of blood products, and stock the kitting are a with supplies from the warehouse, daily, to ensure consistent availability of blood collection totes     As a Red Cross Team member, you will take care of your team members – show up for every shift and give 100% while you’re there. Interact in a positive, proactive, and customer-focused manner with both internal and external customers, always demonstrating care and compassion     WHERE YOUR CAREER IS A FORCE FOR GOOD:   Key Responsibilities:    Assist with the receiving and shipment of totes to the sites we support    Assist and work with warehouse staff. Cross-train staff where possible to ensure department coverage   Work with and help coordinate with our volunteer partners who assist in the kitting operation.   Inspect, verify and report discrepancies/damaged of materials and supplies against receiving documents. Store and stack materials to prescribed methods.   Fulfill daily customer orders, prepare transportation documents, deliver materials and supplies to end user and/or departments   Operate Power Industrial Trucks (PIT) such as electric pallet jacks and various forklift equipment.    May assist with systemwide electronic computer inventory management system data entry, reporting functions, and with electronic inventory reconciliation process.   Other duties as required     Standard Schedule: Monday - Friday 7:30am -3:30pm Pay Information: $16.00-$18.00 per hour   What you Need to Succeed:     Education: High School or equivalent required.   Experience: Up to one-year related experience. Warehouse related experience or training required , preferably with an automated system.   Basic reading, writing, communications, and math skills required . Knowledge of general office procedures and practices is preferred.    May be required to be certified in forklift operation.    Valid driver's license and clean DMV record may be required .    Ability to work on a team.       What will give you the competitive edge : High School diploma; preferably an associates degree.  Experience in logistics, warehouse and supply chain a plus! Physical Requirements:   Regularly required to use hands to finger, handle or feel, reach with hands and arms and talk or hear. Regularly lift and/or move objects 10-50lbs frequently ; lift and/or move objects that weigh more than 50 lbs. with assistance or the use of a powered industrial truck. Frequently required to push carts weighing up to 250 pounds on flat flooring or ramps. Frequently required to stand, walk, stoop, kneel, crouch or crawl. Occasionally required to sit and climb ladders or balance. Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust and focus.     Benefits for you!   We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work . Our comprehensive benefits help you in balancing home and work. With our resources and perks , you have amazing possibilities at the American Red Cross to advance the learn.   Medical, Dental Vision plans   Health Spending Accounts & Flexible Spending Accounts   PTO + Holidays   401K with 4% match   Paid Family Leave   Employee Assistance   Disability and Insurance: Short + Long Term   Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here:  Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross  you will touch millions of lives every year and experience the greatness of the human spirit at its best.  Are you ready to be part of  the world's largest humanitarian network? **** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment **** Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US?   As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.   We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve .  Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference .     The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.      WHAT YOU NEED TO KNOW:     You will be responsible for receiving, processing, packing and shipping blood products/samples for hospital orders. You will triage the order based on date and time needed, select and carefully pack life-saving blood products with the correct temperature regulating product to ensure safe transport .  You will communicate with hospital clients, volunteers, and vendors, and maintain product records to preserve traceability.    As a Red Cross Team member, you will take care of your team members – show up for every shift and give 100% while you’re there. Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times.   WHERE YOUR CAREER IS A FORCE FOR GOOD :     Key Responsibilities   Ensure products/samples are suitable for release for distribution, while meeting production goals.    Perform good inventory management practices throughout the manufacturing and shipping process     Prioritize workload to meet production and customer requirements.     Perform data entry associated with further manufacturing, labeling, storage, ordering, and shipping; maintain and review accurate physical and electronic manufacturing records   Analyze and make decisions based on visual inspection and information provided from other departments to meet time requirements and quality standards.       Identify and quarantine products/samples that don’t meet quality requirements, and perform disposition of unacceptable product   May make hospital deliveries as assigned   The aforementioned responsibilities of the Distribution Technician describe the general nature and level of work and are not an exhaustive list.     Standard Schedule: Sunday through Thursday 3:00pm-11:30pm   Pay Information- Hourly:    $17.25 per hour (plus shift differential for working mid-shift hours) WHAT YOU NEED TO SUCCEED :   High School diploma or equivalent    Two years’ experience in a regulatory, distribution or manufacturing environment is preferred; or equivalent combination of education and experience   Good computer skills, attention to detail, accurate documentation, and good decision-making skills.       Position may require a valid driver’s license     WHAT WILL GIVE YOU THE COMPETITIVE EDGE: The ability to multitask, handle stress and communicate and work well with other departments and customers.               Physical Requirements:   Requires standing, stretching, stooping and bending for extended time periods .  Lift, pull, push and move objects of up to 50 pounds .  May work in walk-in refrigerator/freezers for periods of time .  May be required to wear protective clothing such as lab coats, gloves, face shields, etc.      BENEFITS FOR YOU:   We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work . Our comprehensive benefits help you in balancing home and work. With our resources and perks , you have amazing possibilities at the American Red Cross to advance the learn.   • Medical, Dental Vision plans   • Health Spending Accounts & Flexible Spending Accounts   • PTO + Holidays   • 401K with 4% match   • Paid Family Leave   • Employee Assistance   • Disability and Insurance: Short + Long Term   • Service Awards and recognition   Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here:  Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross  you will touch millions of lives every year and experience the greatness of the human spirit at its best.  Are you ready to be part of  the world's largest humanitarian network? **** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment **** Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US?   As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.   We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve .  Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference .     The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.      WHAT YOU NEED TO KNOW:     You will be responsible for receiving, processing, packing and shipping blood products/samples for hospital orders. You will triage the order based on date and time needed, select and carefully pack life-saving blood products with the correct temperature regulating product to ensure safe transport .  You will communicate with hospital clients, volunteers, and vendors, and maintain product records to preserve traceability.    As a Red Cross Team member, you will take care of your team members – show up for every shift and give 100% while you’re there. Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times.   WHERE YOUR CAREER IS A FORCE FOR GOOD :       Key Responsibilities   Ensure products/samples are suitable for release for distribution, while meeting production goals.    Perform good inventory management practices throughout the manufacturing and shipping process     Prioritize workload to meet production and customer requirements.     Perform data entry associated with further manufacturing, labeling, storage, ordering, and shipping; maintain and review accurate physical and electronic manufacturing records   Analyze and make decisions based on visual inspection and information provided from other departments to meet time requirements and quality standards.       Identify and quarantine products/samples that don’t meet quality requirements, and perform disposition of unacceptable product   May make hospital deliveries as assigned   The aforementioned responsibilities of the Distribution Technician describe the general nature and level of work and are not an exhaustive list.     Standard Schedule: Monday-Friday 9:00pm-5:30am Pay Information- Hourly:    $17.25 per hour   WHAT YOU NEED TO SUCCEED :   High School diploma or equivalent    Two years’ experience in a regulatory, distribution or manufacturing environment is preferred; or equivalent combination of education and experience   Good computer skills, attention to detail, accurate documentation, and good decision-making skills.       Position may require a valid driver’s license     WHAT WILL GIVE YOU THE COMPETITIVE EDGE: The ability to multitask, handle stress, communicate and work well with other departments/customers.                Physical Requirements:   Requires standing, stretching, stooping and bending for extended time periods .  Lift, pull, push and move objects of up to 50 pounds .  May work in walk-in refrigerator/freezers for periods of time .  May be required to wear protective clothing such as lab coats, gloves, face shields, etc.      BENEFITS FOR YOU:   We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work . Our comprehensive benefits help you in balancing home and work. With our resources and perks , you have amazing possibilities at the American Red Cross to advance the learn.   • Medical, Dental Vision plans   • Health Spending Accounts & Flexible Spending Accounts   • PTO + Holidays   • 401K with 4% match   • Paid Family Leave   • Employee Assistance   • Disability and Insurance: Short + Long Term   • Service Awards and recognition   Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here:  Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross  you will touch millions of lives every year and experience the greatness of the human spirit at its best.  Are you ready to be part of  the world's largest humanitarian network? **** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment **** Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve.  Our work environment is collaborative, respectful, and inclusive with a focus on building partnerships and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.  The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine!  WHAT YOU NEED TO KNOW (Job Overview):  The American Red Cross’ Service to the Armed Forces Hero Care Center, serves military members and their families worldwide, 24 hours a day, 365 days a year, 7 days a week.  Hero Care Center caseworkers are available 7 days a week, 24 hours a day, 365 days a year, providing emergency assistance both online and by phone.  By collecting and verifying accurate information, we are able to assist military commands in making decisions for emergency leave and serve as an overall resource for veterans and their families. We also provide current military members and military retirees access to emergency and routine financial assistance in situations and circumstances where they qualify. At the American Red Cross, you have a direct impact on a meaningful mission. When you join our team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growth, learning, and succeeding.    WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities):  Supervises and coordinates the day-to-day operations of a designated shift, to include hiring and scheduling of staff, assigning work hours and specific job functions, monitoring workloads, and recommending personnel actions such as retention, promotion, transfer, or dismissal.    Plans, organizes, directs, and controls the quality of the activities in the customer service unit.  Implements plans and schedules for the efficient and productive use of personnel and technology to ensure optimal service delivery.  Assists in development and delivery of training programs to maximize potential of individual employees and in support of Company policies, departmental procedures and job duties.  Develops and implements procedures to ensure smooth operation of the division.  Acts as technical expert when appropriate.  Understands and applies Red Cross and SAF policies consistently and correctly.  May work with community-based service agencies in coordinating service delivery to client base.     Standard Schedule: The SAF Hero Care Network has a fantastic career opportunity available for a Call Center Supervisor in Ft. Sill, OK.  This is a full-time position, on the second shift which runs from 3:30 pm – 12 am. WHAT YOU NEED TO SUCCEED (Minimum Qualifications):  Management Experience: 1-3 years of supervisory/management skills, preferably in a call center or customer service environment.  Excellent interpersonal, verbal and written communications skills.  Ability to manage multiple priorities with strong skills in multi-tasking, planning and problem-solving.  Must be capable of directing and working effectively with donors, volunteers, staff and committees in a wide range of activities while under pressure and/or deadlines. Ability to manage multiple projects. Detail oriented, extensive organizational skills and excellent follow-through ability  Viable candidates must have intermediate level proficiency (or higher) with MS Office software, including Microsoft Word, Excel, PowerPoint and Outlook, with experience in using an electronic customer relationship (CRM) or Case Management System (CMS) or similar customer centric relational database is highly preferred.  Viable candidates must have intermediate level proficiency (or higher) with MS Office software, including Microsoft Word, Excel, PowerPoint and Outlook, with experience in using an electronic customer relationship (CRM) or Case Management System (CMS) or similar customer centric relational database is highly preferred.  This position will require the ability to work non-standard work hours and rotating weekend days and may involve travel in the field (less than 10%).  WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):   Education: Bachelor’s degree in social or health science, personnel administration, business or public administration, computer science or related field, or equivalent education and relevant work experience in human or social services, customer or client services, call center or other types of experience with customer/client contact is required. *May require MSW and state licensing.    Minimum of 3-5 years proven experience and documented success in human or social services, customer or client services, call center or other types of experience with customer/client contact. Knowledge of applicable regulatory issues and Call Center technologies including Automatic Call Distributors (ACD), Interactive Voice Response (IVR), and other data/voice networks. Demonstrated project management,  process efficiency and systems management. Must be capable of directing and working effectively with donors, volunteers, staff and committees in a wide range of activities while under pressure and/or deadlines. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. •            Medical, Dental Vision plans •            Health Spending Accounts & Flexible Spending Accounts •            PTO + Holidays •            401K with 4% match •            Paid Family Leave •            Employee Assistance •            Disability and Insurance: Short + Long Term •            Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here:  Summary of Rights