68 jobs found in Texas

PeopleTec is currently seeking an  AMD Systems Engineer  to support our El Paso, TX operations.  Under the direction of the facility's Program Director, the Capabilities, Development and Integration (CDI) Cell's Systems Engineer is responsible for the management and implementation of the facility's Department of Defense (DoD) government-off-the-shelf (GOTS) and commercial-off-the-shelf (COTS) systems to support our customer's training objectives while executing Air and Missile Defense (AMD) and Homeland Defense (HLD) related training events both locally and at distributed locations. The new hire will be responsible to integrate and manage both DoD Tactical and Virtual Systems during Live-Virtual-Constructive (L-V-C) Joint Exercises and Experiments.  This individual ensures that systems' hardware, operating systems, software applications and networking requirements are operational and updated as required to meet organizational training timelines, objectives and Information Assurance (IA) requirements.  Additionally, the new hire will integrate existing systems and services, to include emerging capabilities, as directed by the customer or organizational leadership in support of all funded tasks.  Lastly, provide updates, as directed, to the Program Director and Government Leadership.       Job Functions:    Serve as a Systems Engineer for a DoD Government facility developing, implementing and managing strategies that will both increase efficiencies and improve processes for our customers Manage and monitor all installed systems and infrastructure within the facility Propose system updates and document via a configuration management plan Install new hardware and software systems and components, ensuring that each integrates with existing networked systems while maintaining a local configuration plan database highlighting software versions and patches installed on each system Ensure the customer's mission essential focus areas are supported and systems' requirements are met Liaise with in-house IT personnel and commercial vendors to capture new requirements and research emerging capabilities for future implementation within the facility Proficient in both basic and advanced computer system troubleshooting techniques and demonstrate experience installing and managing clients and using multiple operating systems (MS Windows and Unix / Linux is preferred) Provide weekly and monthly status updates to the customer, as required   Required Skills: Communicate effectively with all levels of management and maintain and establish excellent customer relations with internal and external customers Learning and sharing new skills honed through independent research, formal training and industry events Capability to work independently and self-motivate Read and understand complex technical materials and apply knowledge derived from them Demonstrate flexibility and adaptability to continual changing work demands or situations Ability to adhere to common workplace rules and procedures Experience working in a classified government facility with DoD tactical systems Ability to maintain sensitive and confidential information as required by government standards Excellent writing and speaking skills Proven experience working with, configuring and troubleshooting UNIX / Linux-based systems Experience integrating and operating Air and Missile Defense Systems is preferred Ability to stand and sit for long periods of time Ability to perform repetitive motion (keyboarding, 10-key, phones) Ability to lift up to 25 pounds Travel Required: 20% Candidate must be a U.S. Citizen Candidate must currently have an active Secret security clearance and be able to maintain this clearance level during employment (Top Secret Preferred)   Education Requirements: A completed Bachelor's Degree in an engineering field is required.   EOE/Minorities/Females/Veterans/Disabled PeopleTec, Inc. is an Equal Employment Opportunity employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in its job application procedures. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use the following email address,  HR@peopletec.com  and/or phone number ( 256.319.3800  ) to contact us about your interest in employment with PeopleTec, Inc. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, citizenship, ancestry, marital status, protected veteran status, disability status or any other status protected by federal, state, or local law. PeopleTec, Inc. participates in E-Verify. For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://www.applicantpro.com/j/979143-145621

JOB ANNOUNCEMENT ANNOUNCEMENT NUMBER: 02-2019 OPENS: January 16, 2019 CLOSES: January 31, 2019 Title: Program Associate Location: El Paso, Texas Reports to: National Program Manager Organization: The League of United Latin American Citizens is a non-profit organization and serves as the nation’s largest and oldest civil rights volunteer-based organization that empowers Hispanic Americans and builds strong Latino communities. Headquartered in Washington, DC, with over 1,000 councils around the United States and Puerto Rico, LULAC’s programs, services and advocacy address the most important issues for Latinos, meeting critical needs of today and the future. For more information, visit www.LULAC.org. Position Description: The Program Coordinator is responsible for administering a variety of program initiatives that fulfill the organization’s mission areas as assigned. The program coordinator is responsible for overseeing the implementation of all the program deliverables in coordination with the agreements. The Program Coordinator will have primary responsibility for coordinating the Ford Driving Dreams through Education Grants Program. This includes managing the sub-grant program for LULAC Councils to improve high school success and graduation for underserved Latino students. Plan, develop, and organize program components by managing the working timeline, request for proposals, and selection of grantees. Control, manage, monitor and administer the budgets of 18 FDD sub-grants and collect, analyze and synthetize data from 18 program sites to include in related report. Serve as the liaison capacity with Ford Motor Company Fund and Comunicad related to program, Assist in facilitation of the FDD public launch with Ford Fund, partner sites and LULAC representatives at LULAC Convention. Additionally, the Program Coordinator is responsible for conducting the annual Youth Convention. This includes the planning, and administering, and executing the Youth Convention by working with the National Program Manager and other leadership to receive funding. Responsible for developing Youth Guide and Youth Curriculum and executing and delivering workshops presentations, identifying speakers and trainings in selected cities throughout the U.S. and Puerto Rico. Duties and Responsibilities: 1. Maintains any databases including site contact information, programming history, site reporting, and participation analysis of all centers; 2. Conducts outreach and marketing of the program to include developing grassroots marketing strategy to build awareness of programs. 3. Ensures program goals and objectives are being met in a timely manner and prepares all program related reports for submission externally. 4. Organizes and leads program trainings. 5. Conducts sites visits, coordinates and aids events, and coordinates logistics for events. 6. Design and implement community initiatives that fulfill LULAC’s mission to empower Latinos at the local, state, and national level. 7. Support fundraising efforts by creating tailored program designs, proposal timelines and metrics/benchmarks for grants. 8. Ensure effective budget planning and emphasize cost reduction of program execution. 9. Coordinate with any Program Officer to integrate program priorities and updates in materials and other communication, website content relating to programs. 10. Ability to collaborate with and influence key stakeholders across organizations and community partners. 11. Support and lead grant proposal writing for community program funding as needed, Collaborate with development department as needed to ensure continued funding of programmatic work 12. Other duties as assigned. Knowledge, Skills, and Abilities: 1. Proficiency in oral and written English and Spanish, including editing and proofreading Ability to work independently with minimal supervision, manage multiple projects and duties simultaneously, prioritize. 2. Strong organizational and administrative skills and ability to manage multiple programs required. Attention to detail is expected. 3. Strong ability to develop work plans and set deadlines 4. Experience organizing, public speaking, conducting workshops and trainings with grassroots community members. 5. Ability to synthesize information from various sources and present it in a variety of written formats and styles for a variety of audiences (e.g., activity and progress reports, manuals, newsletter articles, data analysis, fact sheets, event advertisements, and website content relating to the programs). 6. Experience with Internet tools, delivering webinars, using social networks and online communication, operating online management content systems, design software such as Adobe InDesign and databases, such as FileMaker Pro for record keeping. Minimum Qualifications Include: College degree or pursuing a graduate degree. Proficient in English and Spanish Ideally have knowledge or have worked with nonprofit organizations. Four years of full time work experience in similar type work may be substituted for education. Education: College degree in Communications, Political Science, English, Education, Social Work, Community Development or other related field, or pursuing a graduate degree in a related field. Work Status: United State Citizen or Permanent Resident Required Position Details: Full Time -Permanent Salary Range: $35,000/year Continuation of this position after one year is dependent on the successful candidate meeting jointly determined financial goals. Benefits:  Accrual of 8 hours of sick time and 8 hours of vacation time per month.  Nine paid holidays  Health, Dental and Vision Insurance available for enrollment  Retirement Plan includes a maximum of 4% matching contribution How to Apply: Candidates should submit their resume demonstrating qualifications, education and work experience required for the position. All applications must be submitted electronically to jobs@lulac.org by 5:00pm EST on the closing date. Any questions may be directed via email to the Human Resource Officer at jobs@lulac.org. LULAC is committed to diversity among its staff, and recognizes that its continued success requires the highest commitment to obtaining and retaining a diverse staff that provides the best quality services to supporters and constituents. LULAC is an equal opportunity employer and it is our policy to recruit, hire, train, promote, and administer any and all personnel actions without regard to sex, race, age, color, creed, national origin, religion, economic status, sexual orientation, veteran status, gender identity or expression, ethnic identity or physical disability, or any other legally protected basis. LULAC will not tolerate any unlawful discrimination and any such conduct is strictly prohibited.

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Are you seeking a full-time opportunity that makes a difference? Are you passionate about meeting new people? Do you want to have an impact in your community, across the country, and around the world? If your answer is “yes”, then we invite you to become a Distribution Technician for the American Red Cross! Distribution Technicians perform inventory management in a highly regulated environment—from providing customer service to organizations ordering blood product through shipment of finished goods to area hospitals. Successful Distribution Technicians will have a strong attention to detail, a customer-service focus and the ability to treat both internal and external customers with compassion at all times. The Men and Women Behind Our Mission If you share our passion for helping people, then join us in this excellent career opportunity. Hospital Services Distribution Technician – Job Responsibilities Store and distribute blood products/samples according to applicable FDA, AABB, CLIA, NRC and Red Cross policies and procedures. Meet the quality and quantity production and distribution goals established by the department. Prioritize workload to meet production and customer requirements. Operate, maintain and perform quality control checks on equipment. Ensure adequate inventory of required supplies. Perform data entry and operate the computer programs associated with component production, labeling, storage, and shipping. Maintain accurate, legible and complete manufacturing department records. Ensure products/samples are suitable for release for distribution and are managed appropriately. Identify and quarantine products/samples that don’t meet quality requirements. Perform disposition of unacceptable products/samples. Analyze and make decisions based on visual inspection and information provided from other departments to meet time requirements and quality standards. Perform good inventory management practices throughout the manufacturing and shipping process. Maintain accurate electronic and physical inventory locations for products/samples. Participate in training of staff. Perform review of manufacturing records. May make hospital deliveries. Remain flexible to work a variable schedule that includes weekends & holidays, to meet the needs of our hospitals Drive for results and serve others with a high level of customer service Take care of your team members – show up for every shift and give 100% while you’re there Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times The aforementioned responsibilities of the Distribution Technician describe the general nature and level of work and are not an exhaustive list. Distribution Technician – Job Qualifications High School diploma or equivalent required along with two-year experience in a regulatory, distribution or manufacturing environment or equivalent combination of education and experience required. Position may require a valid driver’s license Experience in a regulatory, laboratory or manufacturing setting is preferred. Staff performing irradiation tasks may be subject to enhanced security requirements. Physical requirements may include standing, stretching, stooping and bending for extended time periods. The ability to lift, pull, push and move objects of up to 50 pounds. You may work in walk-in refrigerator/freezers for periods of time. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The American Red Cross will provide recovery services for survivors of Hurricane Harvey in affected areas of Texas. We are seeking a full time Intake Specialist to work out of our Red Cross office located on SW Freeway, Houston, TX. This is a benefits eligible, temporary position expected to last 6 months from the date of hire. The Intake Specialist provides timely, customer-oriented assistance to a wide range of callers seeking information and assistance related to Hurricane Harvey; callers may include representatives of partner organizations, disaster-affected individuals, and government representatives. Intake Specialists screen callers, provide information, helps resolve problems, and provides resource referrals as needed. Intake Specialists ensures that inquiries are resolved in a time-sensitive and appropriate manner and also tracks activity for program planning purposes. Intake specialist facilitate program training with partner organizations and track activity. Duties: Determines callers’ needs in an appropriate manner through active listening. Accesses internal computer-based systems to verify callers’ status and guide their call as needed. Provides information and referrals to callers to help them access resources that support their recovery. Enters caller information into computer-based systems to track call activity and to ensure the accurate tracking of inquiries and their status. Assists clients who are eligible for resources in completing payment processes. Works in an effective manner with Case Review Supervisor and other Red Cross staff, partner-agency and government agency staff to develop full understanding of available resources and processes for accessing resources. Positively and accurately represents the American Red Cross in all interactions with clients and partner agencies. Upholds Principles and Code of Conduct of the American Red Cross and the International Red Cross/Red Crescent movement. Performs other duties as assigned. Qualifications: Bachelor’s degree or higher in Social Science (Psychology, Sociology, Social Studies, Education, Anthropology). At least three years of direct client contact in social services environment or customer call center with an emphasis on financial assistance processing or disaster response services. Skills and Abilities: Excellent interpersonal, verbal and written communication skills. Ability to work independently, handle and prioritize multiple tasks. Ability to assess client need and provide services equitably and consistently. Identifies and resolves problems and/or develops alternative solutions. Exhibits sound and accurate judgment. Other: Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The mission of the American Red Cross is to prevent and alleviate human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors. We help increase the preparedness of our communities by offering courses in First Aid, CPR/AED, Babysitter’s Training, Lifeguard Training, Certified Nurse Aid Training and other certification courses. American Red Cross Health and Safety instructors are an elite group of professionals who teach valuable lifesaving skills to 12 million people each year in businesses, schools and communities. We are currently seeking a Health & Safety Instructor to teach American Red Cross certified classes (such as CPR/AED) within our Austin, Texas metroplex locations. This position is located in Austin, Texas This is a part-time position working a set schedule of Wednesday, Thursday, Friday and Saturday and other days as needed. The hours are anywhere between 7am and 7pm on those days. The Health and Safety Instructor’s primary responsibility is to instruct American Red Cross classes to community groups at the American Red Cross building and/or at community or corporate sites. This position is responsible for providing high quality, superior instruction, providing necessary reports and managing/cleaning equipment in their possession or under their delegated responsibility. Qualifications: • Current certification to be an instructor in discipline desired to instruct. Credentialing as required by state law for course to be taught or administered. • Ability to communicate course material in a clear and understandable manner. • Customer service orientation • Ability to teach effectively in an adult learning environment. • High School Diploma or equivalent (GED). • Current Driver’s License. Access to transportation to instruction sites. • Work in education or service industry is a plus, but not required. • Basic computer/typing skills and demonstrated ability to utilize MS Office programs. Ability to use online, web-based technology to submit payroll time-card, course related training documents and for regular communication. • Access to phone, internet and email. • Flexible schedule available - opportunities available during the day, evening or weekends • Ability to travel regionally 50-75%. Operational flexibility is required to meet sudden and unpredictable needs. May be required to travel to sites throughout the Red Cross organization. May require the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. May include sitting for long periods of time and working under challenging conditions. Essential Functions /Physical Requirements “The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee must be able to use fingers to grasp, move and manipulate small objects. The employee must use the stomach and lower back muscles to support the body for long periods without getting tired. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The employee must have the ability to speak clearly so listeners can understand and understand the speech of another person. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. “ Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: We are currently seeking an Aquatics Examiner in Dallas, TX. There is some flexibility on the location of our Aquatics Examiners as long as they are close to a major airport. This is a part-time, on-call position working a variable schedule to include weekdays, evenings and weekends. This position requires at least 3.5 consecutive days of availability each week from May 1st through August 31st. This position will involve travel for multiple days regionally and may also involve nationwide travel. Aquatic Examiners are a key part of the American Red Cross Aquatic Examiner Service. They are front-line individuals who visit aquatic facilities across the country and provide direct services to these sites. Their feedback and reports assist management of aquatic facilities in developing procedures that recognize aquatic hazards and outline effective responses to aquatic emergencies. Responsibilities Recording video of on-duty lifeguards both in an undercover capacity and while lifeguards demonstrate skills. Reviewing aquatic facility documentation related to lifeguard operations. Evaluating lifeguard performance in surveillance and emergency response skills on the job through on-site lifeguarding evaluations. Preparing reports and completing evaluation forms, as required. Identifying areas where aquatic facilities could improve lifeguarding operations and performance based on the American Red Cross Lifeguarding program. Conducting in-service training sessions and/or aquatic emergency action plan drills. Assisting the Aquatics Program Specialist in coordinating and conducting the annual lifeguarding operations assessment and report as needed. Mentoring new Aquatic Examiners in training. Qualifications Associate’s degree required or relevant experience. Prefer BS Degree. Minimum 3 years’ experience as a lifeguard. Minimum 2 years’ experience in a lifeguard supervisory role. Current certifications: American Red Cross Lifeguarding Instructor, American Red Cross Lifeguarding/First Aid/CPR/AED, American Red Cross Lifeguard Management. Three years’ experience teaching American Red Cross, or equivalent, Lifeguarding courses: at least one within the past year. If Aquatic Examiners will evaluate lifeguards at a waterfront or water park, they must have the basic-level certification in the appropriate course. Knowledgeable about the American Red Cross Lifeguarding Program and Aquatic Examiner Service, local and state regulations regarding lifeguard operations. Have excellent organizational, interpersonal, verbal and written communication skills. Ability to operate video equipment. Ability to effectively demonstrate, evaluate and remediate Lifeguarding skills to the American Red Cross standard. Hold a valid driver’s license and reliable transportation. Ability to travel regionally and nationally up to 100% of the time. Preferred Qualifications American Red Cross Administering Emergency Oxygen, American Red Cross Lifeguard Management American Red Cross Lifeguard Instructor Trainer American Red Cross Water Safety Instructor Trainer Physical Requirements Ability to travel 75%+. Able to work long days. Adaptable to teaching in multiple, variable environments. Physical-ability to lift up to 50 pounds, get in and out of pools multiple times during the course of a training, carry equipment variable distances to get it in and out of pool facility. **When submitting applications, please upload certifications along with your resume. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: We are currently seeking an Aquatics Examiner in Austin, TX. There is some flexibility on the location of our Aquatics Examiners as long as they are close to a major airport. This is a part-time, on-call position working a variable schedule to include weekdays, evenings and weekends. This position requires at least 3.5 consecutive days of availability each week from May 1st through August 31st. This position will involve travel for multiple days regionally and may also involve nationwide travel. Aquatic Examiners are a key part of the American Red Cross Aquatic Examiner Service. They are front-line individuals who visit aquatic facilities across the country and provide direct services to these sites. Their feedback and reports assist management of aquatic facilities in developing procedures that recognize aquatic hazards and outline effective responses to aquatic emergencies. Responsibilities Recording video of on-duty lifeguards both in an undercover capacity and while lifeguards demonstrate skills. Reviewing aquatic facility documentation related to lifeguard operations. Evaluating lifeguard performance in surveillance and emergency response skills on the job through on-site lifeguarding evaluations. Preparing reports and completing evaluation forms, as required. Identifying areas where aquatic facilities could improve lifeguarding operations and performance based on the American Red Cross Lifeguarding program. Conducting in-service training sessions and/or aquatic emergency action plan drills. Assisting the Aquatics Program Specialist in coordinating and conducting the annual lifeguarding operations assessment and report as needed. Mentoring new Aquatic Examiners in training. Qualifications Associate’s degree required or relevant experience. Prefer BS Degree. Minimum 3 years’ experience as a lifeguard. Minimum 2 years’ experience in a lifeguard supervisory role. Current certifications: American Red Cross Lifeguarding Instructor, American Red Cross Lifeguarding/First Aid/CPR/AED, American Red Cross Lifeguard Management. Three years’ experience teaching American Red Cross, or equivalent, Lifeguarding courses: at least one within the past year. If Aquatic Examiners will evaluate lifeguards at a waterfront or water park, they must have the basic-level certification in the appropriate course. Knowledgeable about the American Red Cross Lifeguarding Program and Aquatic Examiner Service, local and state regulations regarding lifeguard operations. Have excellent organizational, interpersonal, verbal and written communication skills. Ability to operate video equipment. Ability to effectively demonstrate, evaluate and remediate Lifeguarding skills to the American Red Cross standard. Hold a valid driver’s license and reliable transportation. Ability to travel regionally and nationally up to 100% of the time. Preferred Qualifications American Red Cross Administering Emergency Oxygen, American Red Cross Lifeguard Management American Red Cross Lifeguard Instructor Trainer American Red Cross Water Safety Instructor Trainer Physical Requirements Ability to travel 75%+. Able to work long days. Adaptable to teaching in multiple, variable environments. Physical-ability to lift up to 50 pounds, get in and out of pools multiple times during the course of a training, carry equipment variable distances to get it in and out of pool facility. **When submitting applications, please upload certifications along with your resume. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The American Red Cross is a strong network of volunteers, donors and partners who are always there in times of need. We aspire to turn compassion into action so that all people affected by disaster across the country and around the world receive care, shelter and hope; our communities are ready and prepared for disasters; everyone in our country has access to safe, lifesaving blood and blood products; all members of our armed services and their families find support and comfort whenever needed; and in an emergency, there are always trained individuals nearby, ready to use their Red Cross skills to save lives. We are currently seeking a Volunteer Services Recruitment Specialist (Harlingen, TX or McAllen, TX) to work in our Harlingen, TX or McAllen, TX) office. This position will work 8:00am to 5:00pm Monday through Friday, and some weekends and evenings will be required during times of business need. Travel will also be involved up to 40% of the time and 20% will be overnight travel. Bilingual candidates strongly encouraged to apply. The Recruitment Specialist is responsible for assisting with the development and implementation of broad based recruitment strategies to attract and identify Red Cross volunteers to effectively support Regional goals and mission critical activities. Responsibilities: 1. At the direction of the local leadership (Regional Volunteer Services Officer or Senior Recruitment Specialist): Utilize comprehensive recruitment strategies to meet assigned volunteer recruitment metrics identified through the Volunteer Needs Assessment. Emphasis placed on geography, skill sets, availability and leadership experience. 2. Conduct face to face general and targeted recruiting activities to obtain volunteer applicants tracked to referral and approval. 3. Support the development and ongoing refinement of the Regional Volunteer Recruitment Plan to include both in-person and digital strategies. 4. Assist in identifying, cultivating, and maintaining relationships with key volunteer recruitment agencies/organizations, market segments, and populations to create a robust network and strong candidate pipeline for future needs. 5. Partner with assigned staff to strengthen existing relationships, and identify and evaluate prospective volunteer recruitment sources and partnerships within the Region. 6. Assist in evaluating and modifying recruitment strategies based on lessons learned. 7. Assist with maintaining accurate records of all potential and actual volunteer leads through the appropriate volunteer tracking tool. 8. Produce monthly volunteer activity status reports as directed. ------------------------- Qualifications: Education: Bachelor's degree in business or equivalent combination of related education and experience required. Experience: Minimum three to five years related experience required. ------------------------- Management Experience: N/A ------------------------- Skills & Abilities: • Excellent oral and written communication skills. • Strong training and presentation skills. • Interpersonal skills and the ability to relate effectively to people of diverse backgrounds and education levels. • Knowledge of group dynamics, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. • Good organizational skills and the ability to handle multiple and continuously evolving priorities effectively are required. • Recruiting experience OR the ability to effectively communicate and represent Red Cross mission and activities in a positive and realistic manner is preferred. • Other Skills: Intermediate proficiency with MS Office applications, including Word, Excel, PowerPoint, and Outlook. -------------------------- Competencies • Team player • Accountability • Communication (written & oral) • Presentation skills • Building Effective Relationships • Persuasion • Confident ------------------------- Travel: May involve travel. A current valid driver's license and good driving record is required. ------------------------- Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions. Will include working evenings and/or weekends occasionally. ------------------------- Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Identifies, engages, cultivates, solicits, and stewards current and prospective donors in expanding their financial support of the work of the American Red Cross. Responsible for meeting an annual revenue target by working with an assigned portfolio of donors and prospects to advance the mission of the organization and assist donors in creating meaning in their lives through giving to the American Red Cross. Responsibilities ________________________________________ 1. Strategy: Develops and executes ongoing strategy for qualifying donors to ensure retention, growth of donor contributions as well as recapture from previous donors. Works collaboratively with other departments and partners with development staff at the National Office to create customized solicitation strategies matching the objectives of the organization and interests of the donor/prospect. 2. Fundraising Targets and Portfolio Management: Manages an assigned portfolio of donors and prospects with intent to form deep relationships. Responsible for minimum annual fundraising goal tied to segmented or blended portfolio as specified in performance standards, including both renewable gifts and new incremental revenue. Develop donor management plans for entire portfolio resulting in strategic, knowledgeable and complex asks. Personally solicits assigned donor portfolio through face to face visits, including preparation of personalized materials. Revenue target may increase due to major domestic disasters. 3. Prospect Development: Implements programs/activities to identify, cultivate, solicit and steward donors at the $2,500 level or higher, with an emphasis on maximizing revenue for the American Red Cross. Works with community Board members and other leadership volunteers to identify, cultivate, solicit and steward appropriate donors. Identifies potential planned giving prospects among assigned donors and partners with Region’s assigned Gift Planning Officer to solicit those prospects. Updates donor records in region and/or district database and Salesforce.com following donor contacts. 4. Relationship Development: Develops ongoing relationships with major donors for the benefits of the American Red Cross. Accountable for cultivating relationships for individual fundraising, organizational fundraising or both as outlined below: a. Individuals: Cultivates relationships with individual donors personally and by supporting volunteer leaders in peer-to-peer outreach, (if appropriate) using giving societies such as the Tiffany Circle Society of Women Leaders as a key program. b. Organizations: Cultivates, solicits and stewards support from corporations and foundations to meet annual fundraising goals within their Regions. This includes assisting corporations in achieving their goals in strengthening their brand, marketing, and employee engagement by being proficient at clearly articulating Red Cross programs, listening to corporations’ needs and aligning programs to their interests, preparing grant proposals, and engaging foundation staff and foundation board members to cultivate and solicit support for the American Red Cross. 5. Other: Participates in disaster relief fundraising projects as appropriate. May oversee and have responsibility for staff development. 6. It is the responsibility of all Red Cross staff members to recruit, train and work with volunteers and to treat all clients, volunteers, guests, and other employees in a courteous and respectful manner at all times while maintain a cooperative atmosphere for everyone. It is expected that each member of the regional management team to work with a volunteer counterpart to ensure key volunteers are utilized and ensure depth within the function. 7. Carries out any additional assignments required to fulfill the mission of the American Red Cross. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Qualifications ________________________________________ Education: Bachelor’s degree or equivalent experience required. Advanced degree highly desirable. Experience: Minimum three years sales and/or fundraising experience required. Proven experience in developing strategies for donor retention growth and recapture and proven success with complex requests is required. Management Experience: None required. Skills and Abilities: Ability to relate well and work effectively with multiple constituencies and audiences. Excellent verbal and written skills. Knowledge of office systems: MS-Office preferred and fundraising database systems (e.g., Raiser’s Edge, Salesforce.com). A team player committed to developing and working within a collaborative environment and to ensuring the highest customer service orientation. Travel: Requires frequent travel within the Region. The amount will vary depending upon size and geography of region. May include sitting for long periods of time, driving a vehicle and working under challenging conditions. A current valid driver's license and good driving record is required. *LI-POST Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The American Red Cross Greater Houston Area Chapter has been providing transportation services to the Greater Houston area since World War II. As times have changed, the Red Cross has adapted and re-designed its transportation service to meet the needs of the community. We understand the necessity of transportation for people who are elderly; people with disabilities; and people who are chronically ill. We know that Red Cross Transportation Services are more than just a ride. Red Cross Transportation Services is available Monday – Friday. Red Cross makes every effort to accommodate passenger requests for service and to accommodate passenger schedules. To better ensure space is available on the date/time of client transportation need. We are currently seeking multiple Full Time Transporter/Drivers, Community Services (Houston, TX) to work in our Houston, TX office. This position will work typically, 7:00am to 4:00pm and sometimes later, Monday through Friday. There are no weekends. Travel will also be involved up to 90% of the time, transporting clients throughout the area. The Transporter/Driver, Community Services drives a vehicle to pick-up deliver and properly store correspondence, products and other lightweight materials in accordance with an assigned route or on and as needed basis. Performs additional transport or loading duties to support the Chapter. Some Responsibilities: Drives vehicle to pick-up, deliver and properly store correspondence and products Operates vehicle safely and within traffic laws. May require driving in inclement weather conditions Follows an assigned route. Reads and interprets maps and directions Passenger Transportation Keeping accurate logs and paperwork Providing quality customer service Qualifications: Education: High School or equivalent. Ability to become proficient with MS Office software, including Word, Excel, PowerPoint and Outlook. Experience: Minimum 1 year of previous experience driving truck or van required. Skills and Abilities: Must have valid driver’s license and clean DMV record. Strong interpersonal, verbal and written communications skills. Ability to prioritize tasks; complete in a timely and accurate manner. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: We are looking for a results-driven, mission-minded, community-oriented person to join our Blood Donor Recruitment team in Dallas, TX. This position will be responsible for maintaining blood drive sponsor relationships throughout the district to ensure that community based blood drives are successful and monthly blood collections goals are achieved. Responsibilities 1. Identify, develop and implement creative strategies to attract, manage and retain potential blood drive Sponsors and feeder groups for existing blood drives to meet monthly, quarterly, and annual collection goals. 2. Identify and apply appropriate methods to ensure efficient scheduling of blood drives by assigned Sponsors to meet blood collection goals. 3. Provide sufficient organizational and operational support to sponsor contact to ensure achievement of collection operation and annual goals. 4. Schedule and implement education programs for Sponsor contact, recruitment committees, line volunteers and volunteer telerecruiters within assigned groups to assist in meeting collection objectives and to comply with all ARCBS directives, Code of Federal Regulations, local operating procedures and other related regulatory requirements. 5. Develop a working knowledge of the community, its government, demographics and organizations. Apply that knowledge to all aspects of servicing Sponsor groups and the expansion of the blood program. 6. Coordinate activities with appropriate collections personnel to ensure a positive Sponsor and donor experience and smooth, efficient operations. 7. Maintain accurate records in Hemasphere to provide tracking and statistical data on Sponsor group performance. 8. Appropriately utilize tools, technology and strategy provided by the organization to enhance customer service, efficiency and productivity. 9. Perform other related duties as necessary. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Scope: Responsible for recruitment of annual allogeneic blood collections specialized donor segments to meet organizational need. Lead and evaluate the work of drive operational volunteers within assigned groups/chapters. Requires moderate daily supervision and coordination. Plan own work and set priorities within guidelines. Actions and decisions are based on precedent, organizational need and good judgment. Qualifications: Education: Bachelor's degree in marketing, sales, communications or related field; or an equivalent combination of related education and experience required. Experience: Minimum one year related experience required. Skills and Abilities: Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Good organizational skills and the ability to handle multiple priorities effectively are required. Excellent oral and written communications skills, including training and presentation skills is required. A current valid driver's license and good driving record is required. Essential Functions/Physical Requirements: The duties above indicate the essential functions of the position. Operational flexibility is required to meet sudden and unpredictable needs. May be required to travel to sites throughout the Red Cross organization. May require the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. May include sitting for long periods of time and working under challenging conditions. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Job Summary: Are you seeking a full-time opportunity that makes a difference? Do you want to have an impact in your community, across the country, and around the world? If your answer is “yes”, then we invite you to become a Transportation/manufacturing supervisor for the American Red Cross! From leading our team, to going above and beyond to ensure that all blood products meet strict standards, you will be Responsible for the daily operations of Transportation within our Blood Product Manufacturing department. You will hire and supervise staff, participate in education and training activities. Ensure compliance with federal, state, ARCBS directives and regional policy and procedures and regulations. Ensure compliance with safety policies and procedures in the work area and use applicable protective equipment at all times to prevent exposure to potentially infectious blood and body fluids. Responsibilities: Responsible for the supervision of staff including, but not limited to, hiring, training, coaching, evaluating and disciplining to ensure a well-qualified team and to enhance operational success and compliance. Responsible for staff training and certification of competency. Prepare work schedules and ensure appropriate coverage for assigned shift. Assist in the review and update of manufacturing procedures to comply with changes in regulations, American Red Cross Blood Services directives, local and regional policies and procedures and technical advancements. Ensure compliance with state and federal regulations, AABB standards, American Red Cross Blood Services directives and regional policies and procedures. Ensure products/samples are suitable for release for distribution and are managed appropriately. Coordinates deliveries utilizing vendors/volunteers and ARC paid couriers based on the most economical and cost-effective means. Supervises American Red Cross paid couriers and works with Volunteer Manager and Fleet Coordinator to utilize volunteers for deliveries. Works with ARC Staff to group orders to lessen the opportunity of more than one courier delivering to the same place. Will oversee optimization of Connect to ensure that we are responding in real time to provide better service to our customers. Will monitor electronic manifest to provide tracking of couriers and deliveries to customers. Perform Invoice monitoring and reconciliation. Maintain good communication and follow up with the Vendors. Evaluate and ensure the proper vehicle needs are being met for the site and coordinate the request with the Fleet Coordinator. Make proactive adjustments to routes on an as needed basis due to inclement weather, major traffic issues, and special events, etc. Coordinates pickups of collected products (time-sensitive and non-time sensitive) from mobiles, fixed sites and staging sites. Ensure quality and quantity of manufacturing and distribution goals are met; including timelines. Participate in documenting, investigating, troubleshooting and preventing recurrence of department errors and problems. May participate in the validation of hardware, software, instrumentation, test kits, and procedures as directed. May perform, review and approve quality control on products, reagents, equipment and various test kits. Maintain the required records and files. Communicate with National Testing Laboratory staff when necessary to resolve problems, facilitate sample shipment, and clarify test data transmission issues. Ensure accurate electronic and physical inventories location for products are maintained. Qualifications: Bachelor's degree in science, or equivalent combination of related education and experience required. Three years-experience including one-year supervisory experience required. MT (ASCP) certifications or equivalent certifications where required. Pharmaceutical manufacturing experience preferred. Must have effective communication and customer service skills. Knowledge of blood products, supplies, and the ability to interact with diverse customers (internal and external) is required. Essential Functions/Physical Requirements: The duties are representative of the essential functions of the position. Operational flexibility is required to meet sudden and unpredictable needs. Available to work overtime, other shifts, early mornings, evenings, holidays and weekends. Requires standing, stretching, stooping and bending for extended time periods. Lift, pull, push and move objects of up to 50 pounds. May work in walk-in refrigerator/freezers for periods of time. Work under pressure and within time standards. Required to wear protective clothing such as lab coats, gloves, face shields, etc. when there is exposure to blood and blood products and/or where work location requires. Ability to use a wide variety of lab or medical equipment. Ability to use a personal computer and applicable software for sustained periods of time. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The American Red Cross has a temporary opening for a Recovery Support Specialist working out of our Red Cross facility located in Houston, TX. This temporary position is expected to last 3 months but could end early or be extended based on business need. The Recovery Systems Specialist will support the use of recovery systems at the Assistance and Support Center (ASC) to support the provision of recovery assistance to those affected by Hurricane Florence, Hurricane Michael, and the 2018 California Wildfires. The Specialist will act as a bridge between the ASC and the Recovery Operations Information & Planning team. The role will provide training on and the adoption of new system features, troubleshooting, and work in support of the continuous improvement process. Key Responsibilities and Tasks: • Create and maintain reports in the LTRO instance of Salesforce • Help create and update Salesforce training materials for call center agents • Support data cleanup within Salesforce • Support service center awareness of system functionality and system updates/enhancements • Recommend system related solutions to streamline service center processes • Communicate new and ongoing Salesforce system needs to Recovery Systems Manager as recovery programs evolve. Skills and Experience: Preferred minimum 3 years of working with Salesforce or other CRM software. Experience with performing data analysis, including building and running reports. Experience designing and/or running technical trainings recommended. Intermediate level proficiency with other MS Office software, including Word, Excel, PowerPoint and Outlook required. Comfortable learning or using new and evolving systems. Excellent interpersonal, verbal and written communication skills. Ability to work independently, handle and prioritize multiple tasks. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The American Red Cross has a temporary opening for an Assistant Director of Planning working out of our Red Cross facility located in Houston, TX. This temporary position is expected to last 3 months but could end early or be extended based on business need. The Assistant Director (AD) of Planning is responsible for overseeing data analytics and reporting functions for the Assistance & Support Center (ASC) to support the provision of recovery assistance to those affected by Hurricane Florence, Hurricane Michael, and the 2018 California Wildfires. The AD of Planning is responsible for overseeing the collection, analysis, dissemination, evaluation and use of information to appropriately provide situational awareness to inform decisions. The position will lead a team that collects information from a multitude of internal and external sources, synthesizes salient data points in accordance with the Director’s priority information requirements and provides products that support timely and efficient decision making. Job Summary: Responsible for overseeing Data Analytics and Reporting functions for Assistance & Support Center. Key Responsibilities and Tasks: Provide data analysis and decision support to the service center in any of the following areas: finance, operations, planning, project, risk or other business analysis. Oversee the collection, analysis, dissemination, evaluation, and use of information to provide situational awareness and decision support analytics Proactively assess, plan, and organize multiple areas of the recovery operation Support data sharing, data integrity, data security, and data clean-up. Review and approve excel spreadsheets to go to Shared Services Center. Oversee the development of modeling and reporting tools or other systems for monitoring and analyzing performance or data. May coordinate regularly with Situational Awareness and Decision Support (SADS) and Red Cross Damage Assessment teams Hold regular meetings with team to discuss plans and issues and resolve problems. Other duties as assigned Qualifications, Skills and Experience: Minimum 5 years of project or program management experience. Minimum 3 years staff management experience. DRO Information and Planning experience a plus. Ability to initiate and maintain an ongoing assessment of the relief operation in consultation with appropriate Red Cross leadership, taking immediate action to strengthen and improve the operation. Ability to build effective relationships with units and individuals who can help with work related goals. Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook required. Intermediate level proficiency using Customer Relationship Management (CRM), such as Salesforce, strongly desired. Demonstrates adaptability to constantly changing situations with flexible and creative approaches. Excellent interpersonal, verbal and written communication skills. Ability to work independently, handle and prioritize multiple tasks. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The mission of the American Red Cross is to prevent and alleviate human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors. We help increase the preparedness of our communities by offering courses in First Aid, CPR/AED, Babysitter’s Training, Lifeguard Training, Certified Nurse Aid Training and other certification courses. American Red Cross Health and Safety instructors are an elite group of professionals who teach valuable lifesaving skills to 12 million people each year in businesses, schools and communities. This position is located in Houston, TX. This is a part-time position working Thursday, Friday and Saturday, 7AM - 7PM. Responsibilities Teaches Red Cross Health and Safety courses within their current certifications to businesses and to the community. Confirms course at least 3-5 business days before the scheduled course. Must arrive to teaching site a minimum 30 minutes before class is to begin. Supply Chain/Logistics: Responsible for maintaining, managing and storing all assigned equipment, including storage at assigned work location and transporting equipment in personal vehicle. Responsible for re-ordering all necessary equipment at least once per month and maintaining and managing an active inventory of supplies at all times. Instructors are responsible for transporting, loading/unloading, carrying and/or lifting equipment as necessary at assigned teaching locations. At conclusion of class, is responsible for the cleaning equipment according to established decontamination guidelines and reporting any maintenance issues to the appropriate logistics staff member. Quality Assurance: Responsible for applying quality assurance and control programs. Integrates quality improvement activities and measures in overall service provision. Ensures that the proper safety measures are in place to protect customers and staff who participate in the training activities. Resource Management: Responsible for efficient and effective use of resources. Adheres to the financial and registration policy regarding unregistered students in Community classes. Availability: Commit to a fixed availability schedule within the scheduling software, Skedulo to meet teaching needs of the territory. Engages in regular communications with Training Specialist regarding course updates and latest changes to products/services. Actively submits unavailability requests, as necessary, in Skedulo when not available to be assigned to classes. Submits training activity and other course related records according to standard timelines. Where applicable, training and course-related records must be submitted electronically using the American Red Cross web-based learning center. The instructor is required to use the corporate email account (@Redcross.org) issued to him/her upon hire, for all American Red Cross related correspondence. Personnel Management: When an instructor’s certification is at the level of an Instructor Trainer, they may mentor or coach other instructors as a part of new instructor orientation or during instructor remediation provide supervision to instructors to ensure high quality delivery of services and products. Additional duties may include the following: Participation during Town Hall Meetings, quarterly In- Service Training, Product updates, training requirement, certification classes and approved development training. In addition instructors may need to perform light logistics such as restocking of equipment. This activity must be pre-approved by Training Specialist. Qualifications Education: High School Diploma or equivalent (GED).Current certification to be an instructor in discipline is desired. Additional training and certification will be provided to qualified candidate after hire through American Red Cross Health & Safety Service courses. Once certified, the instructor must maintain current basic and instructor level certifications for the courses they have been hired to teach. Experience: Six months previous experience in education, adult training or service industry preferred. Basic computer and email skills and demonstrated ability to utilize MS Office programs Comfort and experience in using audio-visual technology (computer/LCD, PowerPoint, etc.) for educational delivery. Skills and Abilities: Must have strong presentation abilities and demonstrate excellent verbal and written communication skills. Ability to communicate course material in a clear and understandable manner. Customer service orientation. Ability to teach effectively in an adult learning environment. Other: Flexible schedule required during the day, evening or weekends. Travel: Ability to travel regionally 50-75%. Current Driver’s License preferred. Access to reliable transportation to training sites. Essential Functions /Physical Requirements “The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee must be able to use fingers to grasp, move and manipulate small objects. The employee must use the stomach and lower back muscles to support the body for long periods without getting tired. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The employee must have the ability to speak clearly so listeners can understand and understand the speech of another person. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. “ Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: At the Red Cross, there is no such thing as a small disaster. In every single case it is the Red Cross’ mission to help people affected by disaster meet their emergency needs that include shelter, food, clothing, and health and mental health services. As a paid staff member, you will support our loyal Red Cross disaster volunteers who serve selflessly to provide a bridge of assistance until individuals and families can resume a normal life. Our disaster volunteers are the heart and soul of our mission to respond to emergencies and provide relief to victims of disasters. They serve in a number of capacities, including Disaster Action Team Member, Disaster Assessment, Caseworker, Mass Care Feeding, Emergency Response Vehicle (ERV) Driver, Shelter Manager/Staff, Disaster Health Services and Disaster Mental Health. We are currently seeking a Disaster Program Manager (Laredo, TX) to work in our Laredo, TX office. This position will work 8:00am to 5:00pm Monday through Friday, and some weekends and evenings will be required during times of business need. Travel will also be involved up to 65% of the time. The Disaster Program Manager (DPM) is responsible for either providing functional expertise to the Regional Disaster Officer and Volunteer Leadership at a regional level or taking full cycle responsibility to provide service delivery programs within a defined geography under the supervision and authority of a Senior. DPM or Regional Disaster Officer. To accomplish this, the DPM will be responsible for the development and leadership of volunteers, as well as implementing and developing initiatives to increase Red Cross visibility through program/service delivery. Acts as a program or service subject matter expert (SME) to staff, management, volunteers and external partners. The DPM will accomplish this responsibility largely through the development, operational guidance, and support of a team of trained volunteer leaders, volunteers and partners that will stand ready to deliver/support the services of disaster preparedness, response, and recovery programs in the assigned jurisdiction. These teams will operate as part of a tiered mutual aid structure (local/regional/divisional/national), serving as the front line of support to local communities. These services include but are not limited to; response to recurrent local disasters (house fires, floods, etc.), capacity building for mass care service delivery, participation in the Home Fire Campaign, and direct assistance and recovery services to those impacted by disasters. The Disaster Program Manager performs these functions according to the guidance provided by the Regional Disaster Officer; team leadership is provided by the RDO. This position reports directly to the Senior DPM or the RDO; and may have a dotted line to Community Executives in the territory they cover." Responsibilities ________________________________________ 1. Program Management and Engagement: DPMs are responsible for the implementation of the Disaster Cycle Services program in a territory in alignment with established metrics and may be assigned the following duties at the discretion of the region. Drivers for these additional responsibilities include the number of municipalities within its coverage area, the amount and complexity of program activity, presence of significant grant funding, geography, risk, population, frequency of events, and regional structure. • Manages volunteer recruitment and leadership identification § Leads and supports ongoing volunteer recognition and engagement opportunities § Serves in planning capacity in anticipation of larger response and recovery scenarios (this may include divisional coordination, multi-agency planning, and participation in local/regional/national deployment opportunities). § Leads and/or assists with the implementation of training efforts, community preparedness opportunities, and the support to other American Red Cross stakeholders Represent part of a broader Disaster Cycle Services team within the American Red Cross that is prepared to mobilize in support of disaster events across the country. In support of this, the Disaster Program Manager must be prepared to assist in the mobilization and support of local resources (volunteers, equipment, and supplies), as well as potential deployment themselves to serve in a leadership capacity on a relief operation outside of their area of responsibility. Partners with Executive Directors and all Red Cross lines of service to include Biomedical Services, Service to Armed Forces, International Services, Development, Communications and Preparedness Health and Safety Services to ensure the most collaborative, impactful and effective delivery of services. 2. Management of Volunteers & Staff: Identifies and develops volunteer leaders who can act in facilitative leader roles across the disaster cycle, coordinating internally and with partners to foster a Red Cross that aligns with government and works to enable the entire community to participate in all phases of the disaster cycle by shifting from being not only a provider of direct services but also a convener and facilitative leader. Hires, trains, coaches, counsels, supports and evaluates performance of direct reports, volunteer leaders and volunteers. Supports and develops a primarily volunteer team responsible for the implementation of disaster preparedness, response, and recovery programs in the local area. Ensures the development of Disaster Leadership Volunteers in each of the program support functional areas of the disaster cycle in order to meet the needs of the territory, region, state and division. 3. Local Planning, Training Development, Community Outreach: Within scope of position, represents the entire disaster cycle of preparedness, response and recovery. Ensures that American Red Cross services are available to diverse communities. Implements the DCS structure and develops the team that mobilizes the local community to prepare for, respond to and recover from emergencies, meeting the needs and expectations of clients and stakeholders. Develops human and material resources (volunteers, partners, community agencies, shelter and vendor agreements etc.) to ensure the full cycle of disaster services is delivered. Provide oversight and support to local responses through the deployment of volunteer leaders and volunteers on a daily basis in a rapid and accessible manner. If qualified volunteer leadership is unavailable, serve during times of disaster as the operational leadership. In conjunction with program support functions in a region, collaborate in local planning, exercises and training, including exercises called by local partners Volunteer Organizations Active in Disaster, Emergency Management Agencies and Local Emergency Planning Committees (VOADs, EMAs and LEPCs). The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Qualifications ________________________________________ Education: Bachelor’s degree or equivalent combination of education and experience. Experience: Minimum of 3-5 years’ experience with social services or service/program delivery, and providing leadership to a department, program or service. Demonstrated experience in coordinating staff and volunteer activities. Ability to interpret program trends, results, and related data to formulate recommendations. Ability to manage multiple priorities with strong skills in planning and problem-solving. Ability to relate well and effectively with diverse groups and individuals. Management Experience: Minimum of 1-3 years staff management experience. Skills and Abilities: Excellent interpersonal, verbal and written communication skills. Demonstrated ability to coach and or mentor to accomplish work through team leaders. Develops project plans & budgets. Demonstrates in-depth knowledge of program or service. Demonstrated ability in creating presentations and developing training modules. Develops strategies to achieve organizational goals. Demonstrated analytical and decision- making skills to develop creative processes for continuous program or service improvements. Demonstrated analytical and decision-making skills to develop creative processes for continuous program or service improvements. Proven track record of collaboration, facilitation, problem solving, marketing, leadership, and partnership management. Additionally, this position requires ability for planning, public speaking, project management and process improvement. Individual must be customer oriented, organized, and able to operate with an orientation toward solutions with an external focus, and team orientation. Other: Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal, state, and local employment laws. Must be able to perform all assigned responsibilities under “grey sky” requirements. This position is also responsible for ensuring that all American Red Cross finance policies and procedures are followed as related to the scope of work. Travel: May involve travel. Other Requirements: Upon employment, must be able to learn and become proficient in: ARC programs and procedures Volunteer Management Financial Management Cultural Competency Emergency Management Practices Community Government Partnerships Supply chain and warehousing Disaster technical expertise Job Type: This position can be filled by an employee or a volunteer Essential Functions/Physical Requirements ________________________________________ Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. This position is an exposure determination 0 in view of the fact that normal work involves no exposure to blood or blood components and/or human body fluids or tissue samples as a result of splashes, spills, and/or needlesticks or performance of or assistance in first aid. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: CDL Driver/Phlebotomist Pay: $17.61/hour Full Time Are you seeking a full-time opportunity that makes a difference? Are you passionate about meeting new people? Do you want to have an impact in your community, across the country, and around the world? If your answer is “yes”, then we invite you to become a Phlebotomist/Bus Driver for the American Red Cross! From transporting and setting up blood collection equipment at work sites, to drawing blood from donors, as a Phlebotomist/Bus Driver with the American Red Cross you will work all aspects of blood drives at schools, offices & churches throughout the throughout the state of Texas. No experience necessary —our paid training is a mix of classroom instruction and field practice. To learn more about this role, watch this short video: A life-saving mission. A life-changing career. Join us. Phlebotomist/Bus Driver Job Responsibilities Balance production, donor care & quality requirements to meet daily blood collection goals Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation Be detail oriented all day, every day, to ensure that the blood you collect meets regulatory requirements and can be safely transfused Remain flexible to work a highly variable schedule that includes early start times, late end times, weekends & holidays to meet the needs of our blood drive sponsors and donors. Take care of your team members – show up for every shift and give 100% while you’re there Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again Interact in a positive, proactive and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times. The aforementioned responsibilities of the Phlebotomist/Bus Driver describe the general nature and level of work and are not an exhaustive list. Phlebotomist/Bus Driver Job Qualifications High school diploma or equivalent required Customer service experience, effective verbal communication, and public relations skills are required Experience driving large vehicles strongly preferred Ability to load, drive and unload vehicles with or without reasonable accommodation Medical assistant or phlebotomy training preferred but not required A current, valid driver's license, Commercial Driver’s License (CDL) A or B and good driving record is required. Basic computer skills are desirable DOT certification required. Must pass applicable DOT physical and related requirements and be able to possess or obtain a medical certification of at least one-year duration Physical requirements may include the ability to lift up to 50 lbs, occasionally physically assisting donors experiencing an adverse reaction, as well as pushing or pulling heavy weights up and down ramps and stairs (potentially up to 250 lbs. in weight and with up to 75-degree angles). Physical requirements may be performed in adverse weather conditions. All staff work as a team to setup and tear down the equipment required to conduct a Bus blood drive. This involves pushing carts up to 250 lbs, setting up beds and handling many totes containing equipment and snacks for the donors. Flexibility to work long, irregular hours and frequent schedule changes is required Ability to travel overnight out of town 2 – 3 times per month for 2 – 3 overnights at a time. Previous truck and/or bus driving experience preferred. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. If you share our passion for helping people, join us in this excellent career opportunity. We are currently seeking an Fund Development Events Specialist (Dallas, TX) to work in our Dallas, TX office. This position will work 8:30am to 5:00pm Monday through Friday, and some weekends and evenings will be required during times of business need. Travel will also be involved up to 10% of the time, locally. The Events Specialist is responsible for the success of Chapter fundraising events. Plans, coordinates and implements events in collaboration with staff and volunteer leadership. Events are designed to raise funds for and promote community awareness of Red Cross services. Also develops and executes plans to identify, cultivate, solicit and recognize event underwriters/sponsors and other event participants and provision of staff support for relevant committees. Responsibilities: 1. Research and donor development: Researches, identifies, cultivates and solicits new and existing donors for monetary and/or in-kind gifts to support chapter special events. Recognizes potential for increased donor involvement and capitalizes on opportunities to grow existing relationships. Identifies event sponsors for potential enhanced or increased partnership opportunities with the chapter. Creates a seamless, balanced and enjoyable experience for potential donors through effective leadership and recognition techniques. 2. Relationship development: Develops effective working relationships with donors, volunteers, government and foundation representatives to nurture their connections to ARC. May oversee collaboration with internal communications and marketing groups for strategies and materials. 3. Provides leadership and guidance to assigned event chairs and committees. Directs the activities of and serves as the primary staff liaison to the volunteer committees for assigned chapter special events. Provides staff support and leadership to event chairs and related committees formed to help secure sponsors and participants. 4. Event planning project development: Creates and collaborates with other development staff on special events project plans & participates in budget development. Monitors event outcomes including revenue and expenses and results in order to increase special event program growth. Manages implementation, and production of all fundraising events including vendor relationships, budgets, and event logistics. Coordinates activities and formulates strategies related to event program. Assesses outcome of each event and makes recommendations for improvements. Responsible for meeting Special Events revenue goals. 5. Events Material Development: Collaborates with Communications and Marketing to develop materials related to events including media releases and photo sessions. Also handles interviews. 6. Provides volunteer or staff work direction: Directs the work of development volunteers or staff regarding administrative support duties including recording and tracking donor invoices, acknowledgement correspondence, mass mailings, thank you letters, support at the event, etc. May hire, train, coach, counsel and evaluate performance of volunteers or give significant recommendations as to those supervisory actions. Essential Functions/Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualifications: Education: Bachelor’s degree or combination of education and experience, which would provide an equivalent background. Experience: Minimum 3 years of proven experience and documented success in events planning and/or management. Management Experience: Prefer minimum 6 months of supervisory experience. Skills and Abilities: Leadership ability with exemplary interpersonal, verbal, listening and written communication skills. Partners internally and externally with others to develop the organization; open, friendly and comfortable with diverse groups; networks effectively and establishes long-term relationships with the community. Works successfully on teams and strives for optimum results; resolves conflict; promotes cooperation, commitment, momentum and pride; puts success of team above own interests. Ability to manage multiple priorities with strong skills in planning and problem-solving. Capable of directing and working effectively with donors, volunteers, staff and committees in a wide range of activities while under pressure and/or deadlines. Other: Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Travel: May involve travel. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: We are seeking a Community Recovery Specialist (CRS) to work for the Hurricane Harvey Long Term Recovery Program. This temporary full-time position is expected to last 6 months, with a possible extension. This position will work Monday through Friday and may require some weekends and evenings based on business need. The position is based out of our Houston office with travel as needed throughout the gulf coast region. The Community Recovery Specialist serves as functional support in a Red Cross Region for the Recovery Program Support function. Provides technical expertise, training, and implementation of Recovery, this position collaborates with regional employees and volunteers in the disaster territories to build capacity in the local community for the disaster cycle. Specific functions of this position include program implementation, collaboration with employees and volunteers, and soliciting feedback from end customers. Works to perform these functions according to the program direction provided by the Recovery function at headquarters. Key Responsibilities: 1. Plan for individual assistance, mental health and health services provision to clients during the response and recovery phases of operations. 2. Within scope of position, represents the complete disaster cycle of preparedness, response, and recovery. 3. Ensures that American Red Cross services are available to diverse communities. 4. Responsible for participating in the planning and implementation of a casework (and case management when needed) program within a defined territory. 5. May serve as a subject matter expert (SME) for the Disaster Case Management Program (Federal/State Program) and be responsible for disaster case management planning with multi-agency partners (government and non-government). 6. Responsible for ensuring the American Red Cross is present at pre-disaster recovery meetings as well as ensuring the American Red Cross is present at Long-Term Recovery Group meetings post-disaster within a defined territory. 7. In collaboration with Partner and EMA Relationships Support Manager or Specialist, liaise with voluntary, faith-based and community based organizations (VOAD community) as well as emergency management community for pre and post disaster recovery planning within a defined territory. Key Qualifications: Education: Bachelor’s degree or equivalent combination of education and experience. Experience: Minimum of 3-5 years of experience with social services or service/program delivery. Ability to coordinate staff and volunteer activities. Ability to interpret program trends, results, and related data to formulate recommendations. Ability to manage multiple priorities with strong skills in planning and problem- solving. Ability to relate well and effectively with diverse groups and individuals. Management Experience: Minimum of 6 months to 1-year supervisory experience preferred. Spanish speaking preferred. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Do you want to make a difference? Join The American Red Cross, the world’s largest humanitarian network. For over 100 years The American Red Cross has been a leader in the nonprofit world. In order to support our many humanitarian efforts, our organization depends heavily on the support of our generous donor population. We participate in many donor-focused fundraising activities including identifying, cultivating, soliciting and stewarding individual donors and philanthropists, as well as corporate and foundation partners across the country. The funds we receive provide unrestricted support to our Chapters, helping us fulfill our mission to provide relief to victims of disaster and help people prevent, prepare and respond to emergencies in our communities. As a result, we are always looking for proactive and mission-driven fundraisers with an established track record of increasing philanthropic support. Job Summary: Identifies, engages, cultivates, solicits, and stewards current and prospective donors in expanding their financial support of the work of the American Red Cross. Responsible for meeting an annual revenue target by working with an assigned portfolio of donors and prospects to advance the mission of the organization and assist donors in creating meaning in their lives through giving to the American Red Cross. In conjunction with Chief Development Officer, may lead team in planning and implementing fundraising strategies. As required, serve as operational resource to less experienced team members to ensure consistent and effective implementation of donor development plans. Responsibilities Strategy: Develops and executes ongoing strategy for qualifying donors to ensure retention, growth of donor contributions as well as recapture from previous donors. Works collaboratively with other departments and partners with development staff at the National Office to create customized solicitation strategies matching the objectives of the organization and interests of the donor/prospect. Fundraising Targets and Portfolio Management: Manages an assigned portfolio of donors and prospects with intent to form deep relationships. Responsible for minimum annual fundraising goal tied to segmented or blended portfolio as specified in performance standards, including both renewable gifts and new incremental revenue. Develop donor management plans for entire portfolio resulting in strategic, knowledgeable and complex asks. Personally solicits assigned donor portfolio through face to face visits, including preparation of personalized materials. Revenue target may increase due to major domestic disasters. Serve as mentor/informal leader to less experienced team members and operational resource for Regional Philanthropy. Prospect Development: Implements programs/activities to identify, cultivate, solicit and steward donors at the $2,500 level or higher, with an emphasis on maximizing revenue for the American Red Cross. Works with community Board members and other leadership volunteers to identify, cultivate, solicit and steward appropriate donors. Identifies potential planned giving prospects among assigned donors and partners with Region’s assigned Gift Planning Officer to solicit those prospects. Updates donor records in region and/or district database and Salesforce.com following donor contacts. May lead team(s) in planning and executing against prospecting development programs. Relationship Development: Develops ongoing relationships with major donors for the benefits of the American Red Cross. Accountable for cultivating relationships for individual fundraising, organizational fundraising or both as outlined below: Individuals: Cultivates relationships with individual donors personally and by supporting volunteer leaders in peer-to-peer outreach, (if appropriate) using giving societies such as the Tiffany Circle Society of Women Leaders as a key program. Organizations: Cultivates, solicits and stewards support from corporations and foundations to meet annual fundraising goals within their Regions. This includes assisting corporations in achieving their goals in strengthening their brand, marketing, and employee engagement by being proficient at clearly articulating Red Cross programs, listening to corporations’ needs and aligning programs to their interests, preparing grant proposals, and engaging foundation staff. Education: Bachelor’s degree required; advanced degree is highly desirable. Experience: Minimum five years sales and/or fundraising experience required. Proven experience in developing strategies for donor retention growth and recapture and proven success with complex requests is required. Significant expertise with the area’s funding community highly desirable. Progressive experience in successful development programs and knowledge of “best practices” in development. Travel: Requires frequent travel within the Region. The amount will vary depending upon size and geography of region. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. *LI-POST Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The mission of the American Red Cross is to prevent and alleviate human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors. We help increase the preparedness of our communities by offering courses in First Aid, CPR/AED, Babysitter’s Training, Lifeguard Training, Certified Nurse Aid Training and other certification courses. American Red Cross Health and Safety instructors are an elite group of professionals who teach valuable lifesaving skills to 12 million people each year in businesses, schools and communities. This position is located in and around the Houston Metro location of our American Red Cross Chapter locations. This is a part-time position working Monday, Tuesday, Wednesday and Thursday between the hours of 7 am - 7 pm with other days as needed. Responsibilities Teaches Red Cross Health and Safety courses within their current certifications to businesses and to the community. Confirms course at least 3-5 business days before the scheduled course. Must arrive to teaching site a minimum 30 minutes before class is to begin. Supply Chain/Logistics: Responsible for maintaining, managing and storing all assigned equipment, including storage at assigned work location and transporting equipment in personal vehicle. Responsible for re-ordering all necessary equipment at least once per month and maintaining and managing an active inventory of supplies at all times. Instructors are responsible for transporting, loading/unloading, carrying and/or lifting equipment as necessary at assigned teaching locations. At conclusion of class, is responsible for the cleaning equipment according to established decontamination guidelines and reporting any maintenance issues to the appropriate logistics staff member. Quality Assurance: Responsible for applying quality assurance and control programs. Integrates quality improvement activities and measures in overall service provision. Ensures that the proper safety measures are in place to protect customers and staff who participate in the training activities. Resource Management: Responsible for efficient and effective use of resources. Adheres to the financial and registration policy regarding unregistered students in Community classes. Availability: Commit to a fixed availability schedule within the scheduling software, Skedulo to meet teaching needs of the territory. Engages in regular communications with Training Specialist regarding course updates and latest changes to products/services. Actively submits unavailability requests, as necessary, in Skedulo when not available to be assigned to classes. Submits training activity and other course related records according to standard timelines. Where applicable, training and course-related records must be submitted electronically using the American Red Cross web-based learning center. The instructor is required to use the corporate email account (@Redcross.org) issued to him/her upon hire, for all American Red Cross related correspondence. Personnel Management: When an instructor’s certification is at the level of an Instructor Trainer, they may mentor or coach other instructors as a part of new instructor orientation or during instructor remediation provide supervision to instructors to ensure high quality delivery of services and products. Additional duties may include the following: Participation during Town Hall Meetings, quarterly In- Service Training, Product updates, training requirement, certification classes and approved development training. In addition instructors may need to perform light logistics such as restocking of equipment. This activity must be pre-approved by Training Specialist. Qualifications Education: High School Diploma or equivalent (GED).Current certification to be an instructor in discipline is desired. Additional training and certification will be provided to qualified candidate after hire through American Red Cross Health & Safety Service courses. Once certified, the instructor must maintain current basic and instructor level certifications for the courses they have been hired to teach. Experience: Six months previous experience in education, adult training or service industry preferred. Basic computer and email skills and demonstrated ability to utilize MS Office programs Comfort and experience in using audio-visual technology (computer/LCD, PowerPoint, etc.) for educational delivery. Skills and Abilities: Must have strong presentation abilities and demonstrate excellent verbal and written communication skills. Ability to communicate course material in a clear and understandable manner. Customer service orientation. Ability to teach effectively in an adult learning environment. Other: Flexible schedule required during the day, evening or weekends. Travel: Ability to travel regionally 50-75%. Current Driver’s License preferred. Access to reliable transportation to training sites. Essential Functions /Physical Requirements “The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee must be able to use fingers to grasp, move and manipulate small objects. The employee must use the stomach and lower back muscles to support the body for long periods without getting tired. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The employee must have the ability to speak clearly so listeners can understand and understand the speech of another person. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. “ Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Are you seeking a part-time opportunity that makes a difference? Are you passionate about meeting new people? Do you want to have an impact in your community, across the country, and around the world? If your answer is “yes”, then we invite you to become a Courier for the American Red Cross! Couriers provide delivery and return of our life-saving blood products and materials to both internal and external customers. This position is highly visible requires excellent customer-service skills. Learn more about the life-saving impact our employees have in their communities in this short video: The Men and Women Behind Our Mission Courier – Responsibilities Prepare for blood product deliveries by verifying orders, loading vehicles and maintaining route supply inventory to ensure prompt delivery of products to customers Document temporary storage and transportation of blood, blood products and materials as required by internal and external regulatory requirements Perform routine checks of product storage temperatures and maintenance of temperature-controlled units at off-site storage locations Take care of your team members – show up for every shift and give 100% while you’re there Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times The aforementioned responsibilities of the Courier position describe the general nature and level of work and are not an exhaustive list. Qualifications High School diploma or equivalent required Must have a valid driver’s license Previous experience with a messenger service or trucking company desired Legible penmanship and ability to read and write at high school level is required Physical requirements may include the ability to sit for long periods of time while driving routes. Load or unload trucks and lift, pull, push and move objects of up to 50 pounds. Must be able to drive throughout the region. Work under pressure and within time standards. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The American Red Cross Service to the Armed Forces helps members of the military, veterans and their families prepare for, cope with and respond to the challenges of military service worldwide – for life. Our Hero Care Network provides connection to emergency communication and critical community services; care and comfort in military and veteran health care facilities; and family resiliency training. We are currently seeking a Service to the Armed Forces Specialist (Lubbock, TX) to work in our Lubbock, TX office. This position will work 8:00am to 4:30pm Monday through Friday, and some weekends and evenings will be required during times of business need. Travel will also be involved up to 30% of the time. The Service to the Armed Forces Specialist supports the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures. This is accomplished through working with volunteers and other Red Cross departments to support strong visibility for SAF in the community. Responsibilities ________________________________________ 1. Relationship Management Support and Community Outreach: Supports building relationships with military leadership, key organizations and community leaders. Cultivates relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations or information sessions. 2. Volunteer Management Support: Supports a volunteer program to meet the workforce model and to enable delivery of SAF programs and services. Assists in the supervision of volunteer staff. Works closely with Regional Volunteer Services to develop and implement strategic regional SAF volunteer program. Helps ensure volunteer staff ratio reflects the diversity of the population being served. 3. Service Delivery: Ensures the delivery of SAF core services to all clients within their jurisdiction. Supports the other lines of ARC service to ensure the delivery of Preparedness, Health and Safety Services training, disaster preparedness and response, and Red Cross Blood Services. Services may include use of case management system, presenting briefings, collection of data, providing needed materials, and outreach within the community. 4. Reporting & Admin Support: Monitors and reports on the outcomes and results of programs and services to ensure organizational accountability and makes recommendations for continuous improvement to ensure metrics are consistently met. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Qualifications ________________________________________ Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is preferred. Associate’s degree with 5 year of experience or other combination of education and experience which provides an equivalent background is acceptable. Experience: A minimum of three years related experience is required. Skills and Abilities: Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is desired. Familiarity with military culture, regulations and protocol is strongly desired. For mobile positions: • U.S. citizenship is required. Must be able to obtain a secret security clearance and a no-fee U.S. passport. • Mobility is a condition of employment and an essential function of this position. • Must accept work assignments to deployment locations in or near conflict areas, where the American Red Cross is providing services to members of the military. • Must meet strict medical and physical requirements, including immunizations required by the U.S. military. • May be required to wear military uniforms, and live and work in harsh and stressful environment in conflict areas. Essential Functions/Physical Requirements ________________________________________ Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. If you share our passion for helping people, join us in this excellent career opportunity. We are currently seeking an Events Specialist (Houston, TX) to work in our Houston, TX office. This position will work 9:00am to 5:00pm Monday through Friday, and some weekends and evenings will be required during times of business need. Travel will also be involved up to 20%-25% of the time. The Events Specialist is responsible for the success of Chapter fundraising events. Plans, coordinates and implements events in collaboration with staff and volunteer leadership. Events are designed to raise funds for and promote community awareness of Red Cross services. Also develops and executes plans to identify, cultivate, solicit and recognize event underwriters/sponsors and other event participants and provision of staff support for relevant committees. Responsibilities: 1. Research and donor development: Researches, identifies, cultivates and solicits new and existing donors for monetary and/or in-kind gifts to support chapter special events. Recognizes potential for increased donor involvement and capitalizes on opportunities to grow existing relationships. Identifies event sponsors for potential enhanced or increased partnership opportunities with the chapter. Creates a seamless, balanced and enjoyable experience for potential donors through effective leadership and recognition techniques. 2. Relationship development: Develops effective working relationships with donors, volunteers, government and foundation representatives to nurture their connections to ARC. May oversee collaboration with internal communications and marketing groups for strategies and materials. 3. Provides leadership and guidance to assigned event chairs and committees. Directs the activities of and serves as the primary staff liaison to the volunteer committees for assigned chapter special events. Provides staff support and leadership to event chairs and related committees formed to help secure sponsors and participants. 4. Event planning project development: Creates and collaborates with other development staff on special events project plans & participates in budget development. Monitors event outcomes including revenue and expenses and results in order to increase special event program growth. Manages implementation, and production of all fundraising events including vendor relationships, budgets, and event logistics. Coordinates activities and formulates strategies related to event program. Assesses outcome of each event and makes recommendations for improvements. Responsible for meeting Special Events revenue goals. 5. Events Material Development: Collaborates with Communications and Marketing to develop materials related to events including media releases and photo sessions. Also handles interviews. 6. Provides volunteer or staff work direction: Directs the work of development volunteers or staff regarding administrative support duties including recording and tracking donor invoices, acknowledgement correspondence, mass mailings, thank you letters, support at the event, etc. May hire, train, coach, counsel and evaluate performance of volunteers or give significant recommendations as to those supervisory actions. Essential Functions/Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualifications: Education: Bachelor’s degree or combination of education and experience, which would provide an equivalent background. Experience: Minimum 3 years of proven experience and documented success in events planning and/or management. Management Experience: Prefer minimum 6 months of supervisory experience. Skills and Abilities: Leadership ability with exemplary interpersonal, verbal, listening and written communication skills. Partners internally and externally with others to develop the organization; open, friendly and comfortable with diverse groups; networks effectively and establishes long-term relationships with the community. Works successfully on teams and strives for optimum results; resolves conflict; promotes cooperation, commitment, momentum and pride; puts success of team above own interests. Ability to manage multiple priorities with strong skills in planning and problem-solving. Capable of directing and working effectively with donors, volunteers, staff and committees in a wide range of activities while under pressure and/or deadlines. Other: Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Travel: May involve travel. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The mission of the American Red Cross is to prevent and alleviate human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors. We help increase the preparedness of our communities by offering courses in First Aid, CPR/AED, Babysitter’s Training, Lifeguard Training, Certified Nurse Aid Training and other certification courses. American Red Cross Health and Safety instructors are an elite group of professionals who teach valuable lifesaving skills to 12 million people each year in businesses, schools and communities. This position is located in Austin, Texas This is a part-time position working a set schedule of Monday, Tuesday, and Saturday and other days as needed. The hours are anywhere between 7am and 7pm on those days. Responsibilities Teaches Red Cross Health and Safety courses within their current certifications to businesses and to the community. Confirms course at least 3-5 business days before the scheduled course. Must arrive to teaching site a minimum 30 minutes before class is to begin. Supply Chain/Logistics: Responsible for maintaining, managing and storing all assigned equipment, including storage at assigned work location and transporting equipment in personal vehicle. Responsible for re-ordering all necessary equipment at least once per month and maintaining and managing an active inventory of supplies at all times. Instructors are responsible for transporting, loading/unloading, carrying and/or lifting equipment as necessary at assigned teaching locations. At conclusion of class, is responsible for the cleaning equipment according to established decontamination guidelines and reporting any maintenance issues to the appropriate logistics staff member. Quality Assurance: Responsible for applying quality assurance and control programs. Integrates quality improvement activities and measures in overall service provision. Ensures that the proper safety measures are in place to protect customers and staff who participate in the training activities. Resource Management: Responsible for efficient and effective use of resources. Adheres to the financial and registration policy regarding unregistered students in Community classes. Availability: Commit to a fixed availability schedule within the scheduling software, Skedulo to meet teaching needs of the territory. Engages in regular communications with Training Specialist regarding course updates and latest changes to products/services. Actively submits unavailability requests, as necessary, in Skedulo when not available to be assigned to classes. Submits training activity and other course related records according to standard timelines. Where applicable, training and course-related records must be submitted electronically using the American Red Cross web-based learning center. The instructor is required to use the corporate email account (@Redcross.org) issued to him/her upon hire, for all American Red Cross related correspondence. Personnel Management: When an instructor’s certification is at the level of an Instructor Trainer, they may mentor or coach other instructors as a part of new instructor orientation or during instructor remediation provide supervision to instructors to ensure high quality delivery of services and products. Additional duties may include the following: Participation during Town Hall Meetings, quarterly In- Service Training, Product updates, training requirement, certification classes and approved development training. In addition instructors may need to perform light logistics such as restocking of equipment. This activity must be pre-approved by Training Specialist. Qualifications Education: High School Diploma or equivalent (GED).Current certification to be an instructor in discipline is desired. Additional training and certification will be provided to qualified candidate after hire through American Red Cross Health & Safety Service courses. Once certified, the instructor must maintain current basic and instructor level certifications for the courses they have been hired to teach. Experience: Previous experience in education, adult training or service industry preferred. Basic computer and email skills and demonstrated ability to utilize MS Office programs Comfort and experience in using audio-visual technology (computer/LCD, PowerPoint, etc.) for educational delivery. Skills and Abilities: Must have strong presentation abilities and demonstrate excellent verbal and written communication skills. Ability to communicate course material in a clear and understandable manner. Customer service orientation. Ability to teach effectively in an adult learning environment. Other: Flexible schedule required during the day, evening or weekends. Travel: Ability to travel regionally 50-75%. Current Driver’s License preferred. Access to reliable transportation to training sites. Essential Functions /Physical Requirements “The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee must be able to use fingers to grasp, move and manipulate small objects. The employee must use the stomach and lower back muscles to support the body for long periods without getting tired. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The employee must have the ability to speak clearly so listeners can understand and understand the speech of another person. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. “ Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. If you share our passion for helping people, join us in this excellent career opportunity. We are currently seeking a Federated Grants Lead Specialist (Dallas, TX) to work in our Dallas, TX office. This position will work 8:30am to 5:00pm Monday through Friday, and some weekends and evenings will be required during times of business need. Travel will also be involved up to 10% or less of the time. The Grants Specialist participates in development of funding growth for the chapter through analysis, recommendation and coordination of Financial Development events and activities, strategic implementation of cause-marketing relationships, and management of third-party fundraisers. May be responsible for management and coordination of volunteer committees, vendor support, event communications and donor follow-up and recognition. Responsibilities: 1. Analyzes and implements programs and strategies for the long-term cultivation, solicitation, and stewardship of development prospects. Oversees solicitation plans and processes including proposal writing, compliance and stewardship. 2. Works in conjunction and collaboration with the Chapter Communications and NHQ Marketing Departments 3. Identifies, qualifies, and cultivates new and ongoing development prospects research, networking and visits. 4. Writes edits and develops proposals for individual, corporate, and foundation support for the organization. 5. Provides guidance to the Chapter Chief Development Officer (CDO), Major Gift Officers (MGO’s) and other financial development team members relating to the identification of funding opportunities and gift solicitation strategies. 6. Develops effective working relationships with donors, volunteers, government and foundation representatives and others to nurture their connections to the organization. 7. Coordinates the regular reporting on progress of fundraising for sustainability initiatives. 8. Develops project plans & participates in budget development. 9. Monitors program outcomes and results in order to increase fundraising program growth. 10. May direct work of development coordinators regarding administrative duties including recording and tracking donor invoices, acknowledgement correspondence, mass mailings, etc. May hire, train, coach, counsel and evaluate performance of direct reports and volunteers or give significant recommendations as to those supervisory actions. 11. It is the responsibility of all Red Cross staff members to recruit, train and work with volunteers and to treat all clients, volunteers, guests, and other employees in a courteous and respectful manner at all times while maintaining a cooperative atmosphere for everyone. It is expected that each member of the regional management team to work with a volunteer counterpart to ensure key volunteers are utilized and ensure depth within the function. 12. Carries out any additional assignments required to fulfill the Mission of the American Red Cross. The Grants Specialist will need to cultivate, solicit and steward United Way relationships, fully managing the annual cycle, supporting and collaborating with the Executive Directors (who serve as the donor-facing partners). The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualifications: Education: Bachelor’s degree or combination of education and experience, which would provide an equivalent background. Experience: Minimum 3 to 5 years of proven experience and documented success in fund development. Management Experience: Preferred 6 months – 1 year supervisory experience. Skills and Abilities: Leadership ability with exemplary interpersonal, verbal, listening and written communication skills. Partners internally and externally with others to develop the organization; open, friendly and comfortable with diverse groups; networks effectively and establishes long-term relationships with the community. Works successfully on teams and strives for optimum results; resolves conflict; promotes cooperation, commitment, momentum and pride; puts success of team above own interests. Ability to manage multiple priorities with strong skills in planning and problem-solving. Capable of directing and working effectively with donors, volunteers, staff and committees in a wide range of activities while under pressure and/or deadlines. Other: Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Travel: May involve travel. Essential Functions/Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. IND123 *LI-Post Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Job Posting: #00002341 Opened: 07/06/18 Closes: 07/19/18 Position Title: Contract Administration Manager I (Software Asset/Contract Manager) Class/Group: 1960/B25 Military Occupation Specialty Code: 51C, 35, 3006, 6C0X1, 64PX, 51, 6C, 64 FLSA: Exempt Number of Vacancies: 1 Division/Section: Chief Procurement Office / Enterprise Contracts Salary Range: $6833.33 - $7000.00 / monthly Duration: Regular Hours Worked Weekly: 40 Shift: Days Travel: Occasional Agency Address: 300 W. 15th Street, Suite #1300, Austin Tx 78701 Work Location: Same Web site: www.dir.texas.gov Refer Inquiries to: Human Resources Telephone: (512) 475-4612 or (512) 463-5920 HOW TO APPLY: • Select “Apply Online” to apply for the job at https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en • You must create a CAPPS Career Section candidate profile or be logged in to apply • Update your profile and apply for the job by navigating through the pages and steps • Once ready, select “Submit” on the “Review and Submit” page. APPLICANTS MUST PROVIDE IN DEPTH INFORMATION IN THE EXPERIENCE & CREDENTIALS SECTION TO DEMONSTRATE HOW THEY MEET THE POSITION QUALIFICATIONS. Applications are not accepted at the agency. Resumes are not accepted in lieu of the application. Incomplete applications may result in disqualification of applicant. Interview Place/Time: Candidates will be notified for appointments as determined by the selection committee. Notice: Section 651.005 of the Government Code requires males, ages 18 through 25 years, to provide proof of their Selective Service registration or proof of their exemption from the requirement as a condition of state employment. EQUAL OPPORTUNITY EMPLOYER The Department of Information Resources does not exclude anyone from consideration for recruitment, selection, appointment, training, promotion, retention, or any other personnel action, or deny any benefits or participation in programs or activities, which it sponsors on the grounds of race, color, national origin, sex, religion, age or disability. Please call 512-463-5920 to request reasonable accommodations. THE OPPORTUNITY The Texas Department of Information Resources serves a wide spectrum of customers including Texas state, county or local government offices, and public education entities of all sizes by leveraging bulk buying power that enables eligible customers to buy IT products and services at aggressive discounts without the need for a lengthy procurement process. Procurement and contracting officials interface with major IT companies, DIR customers, and the public in performing their roles. DIR is a fast-paced and collaborative environment with highly engaged employees dedicated to achieving the best value for the state. We are a state agency utilizing private industry best practices, including tele-work opportunities, to improve overall state functionality. The individual in this role will perform advanced (senior-level) statewide software and contract administration work for internal and external customers. The individual will be primarily responsible for providing support for enterprise licensing, particularly Microsoft software products, and will have a keen understanding of software licensing models, license agreements and contracts. Work also involves developing, evaluating, negotiating and managing strategic information technology contracts. Works with the information technology (IT) vendor community to meet customer IT goods and services requirements. Works under the limited supervision of the Director, Enterprise Contract Management with considerable latitude for the use of initiative and independent judgment. ESSENTIAL FUNCTIONS The ideal candidate will have the ability to highlight strengths in the following functions: • Monitors, processes and manages licensing contracts; documenting changes, maintaining necessary software license forms and compiling licensing records, particularly for Microsoft products • Researches and documents required operational software product licensing models; raises awareness of software product licensing as appropriate, alerts stakeholders to licensing changes and arranges licensing briefings as appropriate • Provides licensing consultancy and advice related to software products used by the enterprise, primarily for Microsoft products • Performs procurement and contracting functions including but not limited to soliciting requirements, developing solicitation documents, participating in the evaluation of vendor responses, participating in the negotiation process and the drafting of the contract, as well as managing vendor contract compliance • Works with DIR personnel, customers and vendors to research and evaluate enterprise contracting opportunities • Ensures that solicitations are developed in accordance with state statute and rules, and agency policy and procedures and that a consistent, fair process is followed when evaluating solicitation responses and selecting the best value response • Prepares, executes and monitors appropriate documents including interagency contracts, contract deliverables, contract amendments and any supporting contract related documentation, correspondence, and reporting; includes assisting with annual forecast of sales activity per assigned contract • Performs other duties as assigned EDUCATION: • Graduation from an accredited four-year college or university with major course work in business, information technology or related field. • Additional work-related experience may be substituted for each year of formal education. (High school graduation plus ten (10) years of experience without degree). EXPERIENCE AND TRAINING: • Minimum of six (6) years of experience in contract development, evaluation, and management, at least three (3) of which must have been spent performing complex contract negotiations • Minimum of two (2) years of experience with Microsoft software licensing models, license agreements and contracts EXPERIENCE AND TRAINING PREFERRED • Experience in IT and software licensing contract development, evaluation, and management. • Experience in performing complex IT and software licensing related contract negotiations. • Experience in developing IT open market solicitations. • Experience in IT and software licensing contract management/negotiations for all customer segments, (i.e., state agency, universities, counties, cities, and independent school districts). • In-depth experience in and knowledge of information technology contract development and management and its application in the public sector. • Experience working in a for-profit or cost recovery operation. • Experience in project management and/or strategic planning. • Software Asset Manager (CSAM) or related certification. • Certified Texas Contract Manager (CTCM) certification • Certified Texas Procurement Manager (CTPM)/Certified Texas Contract Developer (CTCD) certification LICENSES/CERTIFICATIONS • Certified Texas Contract Manager (CTCM) certification must be obtained within one (1) year of employment if not already certified, unless otherwise approved by Supervisor • Certified Texas Contract Developer (CTCD) certification must be obtained within one (1) year of employment if not already certified, unless otherwise approved by Supervisor KNOWLEDGE, SKILLS AND ABILITIES • In-depth knowledge of state of Texas purchasing laws, regulations, procedures and contract management guidelines preferred • Working knowledge of negotiation strategies and techniques • Working knowledge of contract standard terms and conditions • Knowledge of financial accounting and reporting applicable to software assets, costs, and risks • Knowledge of software contracts and potential cost implications through the software asset life cycle • Knowledge of software asset life cycle management processes and supporting tools • Demonstrated skill in developing standard form contracts including the ability to select and apply the appropriate contract instrument for various acquisition strategies • Skill in problem resolution • Demonstrated ability to negotiate contracts that are acceptable to the vendor and provide best value to the state • Demonstrated ability to perform competitive and comparative cost analysis • Demonstrated ability to communicate effectively to individuals and groups; to make effective presentations in formal and informal settings • Demonstrated ability to interpret policies, procedures, regulations • Demonstrated ability to make mathematical computations and tabulations and produce a high degree of accuracy in work product • Demonstrated ability to work on concurrent tasks while effectively prioritizing and coordinating work assignments • Ability to develop and document processes and procedures • Ability to communicate both verbally and in writing in a clear and concise manner • Ability to understand, follow, and convey brief oral and/or written instructions • Ability to establish and maintain effective and cordial working relationships at all organizational levels, including agency management, direct supervisors, co-workers, internal and external customers • Ability to work independently and as part of a team, and to support and contribute to a cohesive team environment • Ability to work a flexible schedule to meet required deadlines • Ability to work under pressure and exacting schedules to complete assigned tasks COMPUTER SKILLS • Proficiency in the use of a personal computer and applicable software necessary to perform work assignments (e.g., word processing, spreadsheets). Microsoft Office preferred. OTHER REQUIREMENTS • Regular and punctual attendance at the workplace • Criminal background check WORKING CONDITIONS • Frequent use of personal computer, copiers, printers and telephones • Frequent standing, walking, sitting, listening and talking • Frequent work under stress, as a team member, and in direct contact with others • Occasional travel • Occasional bending, stooping, lifting and climbing • Occasional overtime required

Job Posting: #00002309 Opened: 06/29/18 Closes: 07/13/18 Position Title: Management Analyst I (Sourcing Analytics Specialist) Class/Group: 1860/B18 Military Occupation Specialty Code: N/A FLSA: Non-Exempt Number of Vacancies: 1 Division/Section: Chief Procurement Office / Sourcing Analytics, Research & Compliance Salary Range: $3833.33 - $4333.33 / monthly Duration: Regular Hours Worked Weekly: 40 Shift: Days Travel: None Agency Address: 300 W. 15th Street, Austin Tx 78701 Work Location: Same Web site: www.dir.texas.gov Refer Inquiries to: Human Resources Telephone: (512) 475-4612 or (512) 463-5920 HOW TO APPLY: Select “Apply Online” to apply for the job at https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en You must create a CAPPS Career Section candidate profile or be logged in to apply Update your profile and apply for the job by navigating through the pages and steps Once ready, select “Submit” on the “Review and Submit” page. APPLICANTS MUST PROVIDE IN DEPTH INFORMATION IN THE EXPERIENCE & CREDENTIALS SECTION TO DEMONSTRATE HOW THEY MEET THE POSITION QUALIFICATIONS. Applications are not accepted at the agency. Resumes are not accepted in lieu of the application. Incomplete applications may result in disqualification of applicant. Interview Place/Time: Candidates will be notified for appointments as determined by the selection committee. Notice: Section 651.005 of the Government Code requires males, ages 18 through 25 years, to provide proof of their Selective Service registration or proof of their exemption from the requirement as a condition of state employment. EQUAL OPPORTUNITY EMPLOYER The Department of Information Resources does not exclude anyone from consideration for recruitment, selection, appointment, training, promotion, retention, or any other personnel action, or deny any benefits or participation in programs or activities, which it sponsors on the grounds of race, color, national origin, sex, religion, age or disability. Please call 512-463-5920 to request reasonable accommodations. THE OPPORTUNITY The Texas Department of Information Resources (DIR) serves a wide spectrum of customers including Texas state, county or local government offices, and public education entities of all sizes by leveraging bulk buying power that enables eligible customers to buy Information Technology (IT) products and services at aggressive discounts without the need for a lengthy procurement process. The Chief Procurement Office (CPO) interfaces with major IT companies, DIR customers, and the public in performing their roles. DIR is a fast-paced and collaborative environment with engaged employees dedicated to achieving the best value for the state. We are a state agency utilizing private industry best practices, including tele-work opportunities, to improve overall state functionality. This position performs moderately complex analysis and technical work on the Sourcing Analytics, Research and Compliance (SARC) Team. Works closely with the vendor community and the Contract Managers within DIR to ensure compliance of CPO Standard Operating Procedures (SOPs). Performs basic analysis of vendor reported data and contract data entered within Salesforce and BidStamp; Develops, maintains, and revises actions related to operational risk assessments and process improvements. Conducts research and identifies data trends, administers work simplification studies, and prepares procedure manuals to assist management in operating more efficiently and effectively. Works under general supervision, with limited latitude for the use of initiative and independent judgment. ESSENTIAL FUNCTIONS Verifies accuracy of vendors’ sales reports as required by state statute Processes requests for public information in pursuant of the Texas Public Information Act for requests assigned to the Chief Procurement Office  Processes and responds to time sensitive inquiries and requests from internal and external customers in a professional and dependable manner Assists CPO management in Audit administration to include data entry, tracking and timely completion of audit recommendations, and reporting Identifies and monitors trends relating to CPO Risk Assessments and SOPs Collects and analyzes data related to contract management, risk assessments, and process improvement Monitors and documents processes and procedures to ensure compliance ADDITIONAL DUTIES Acts as a backup for Exemptions, Vendor Sales Reporting and Compliance issues administered within the department  Develops ad hoc reports for internal and external customers Works closely with internal Information Technology department to ensure accuracy of contractual data is maintained within agency's data warehouse  Performs other duties as assigned EDUCATION Graduation from an accredited four-year college or university with major course work in business administration or related field Additional work-related experience may be substituted for education on a year-for-year basis. EXPERIENCE & TRAINING REQUIRED Minimum of three (3) years’ experience performing risk assessments and conducting data analysis Minimum of three (3) years’ experience researching and identifying data trends Intermediate level of Microsoft Excel experience: Maintain a large worksheet, manipulate data, create charts, develop a data list, document and audit a worksheet (Exercise to demonstrate proficiency will be administered at the time of interview) EXPERIENCE & TRAINING PREFERRED Working knowledge Business Objects (BOBJ) and Salesforce Customer Relationship Management (CRM) software KNOWLEDGE, SKILLS & ABILITIES Proficient in communicating both verbally and in writing; in a clear and concise manner Demonstrated ability to work on concurrent tasks in a fast-paced environment while effectively organizing, prioritizing and coordinating work assignments Ability to complete work with a high degree of accuracy and thoroughness Ability to gather, assemble, correlate and analyze facts and compile pertinent data in a clear, concise manner Ability to prepare comprehensive and accurate schedules and reports; ability to prepare and/or make presentations to individuals and various internal and/or external groups Ability to find a solution for/or to deal proactively with work-related problems; including ability to identify and implement best practices Ability to effectively facilitate and/or coordinate projects to completion Ability to establish and maintain effective and cordial working relationships at all organizational levels, including agency management, direct supervisors, co-workers, internal and external customers Ability to communicate with people of diverse backgrounds and organizational levels Ability to effectively interpret and develop policies, procedures and regulations Ability to utilize available time to organize, implement and complete work within given deadlines Ability to exercise courtesy, tact and diplomacy in all communications Ability to work a flexible schedule to meet required deadlines Ability to work under pressure and exacting schedules to complete assigned tasks Ability to understand, follow and convey brief oral and/or written instructions Ability to work independently and as part of a team, and to support and contribute to a cohesive team environment Ability to comply with all agency policies and applicable laws Ability to comply with all applicable safety rules, regulations and standards COMPUTER SKILLS Proficiency in the use of a personal computer and applicable software necessary to perform work assignments e.g. word processing, spreadsheets, data management, and Web navigation to gather market data) OTHER REQUIREMENTS Consistent, regular and punctual attendance Criminal background check WORK ENVIRONMENT Frequent use of a personal computer, copiers, printers and telephones Frequent work under stress, as a team member, and in direct contact with others Frequent standing, walking, sitting, listening and talking Occasional bending and stooping Occasional lifting and climbing Occasional overtime

Hello.  I’m Jamilla, and I work here at Bank of America as a Client Services Representative.  Before we jump into the qualifications for the role, I thought I’d take a moment and introduce you to a day in the life of a Client Services Representative. Our customers are at the heart of everything we do. As a Client Services Representative, I make sure they know it. I’m the first point of contact for our customers so it’s up to me to make sure their experience is a good one. I answer calls, text messages, and emails and provide stellar service. I need to understand our products and how to perform transactions, refer customers to the right person, solve problems, investigate issues and work with other departments to fulfill requests. Basically, I create and maintain the relationships that keep our customers loyal and happy. My team genuinely likes working together. We’re all different: different backgrounds, sexual orientations, gender identities, cultures, ethnicities. But we share a commitment to each other, and many of us are involved in company-sponsored Employee Networks. The company supports us in other ways too, with benefits like parental leave, tuition reimbursement, career development and more. As a Client Services Representative, I know I’m doing something important. I’m making an impact on our customers as well as my own career. If client services sounds like your next challenge, please apply. And good luck!   Minimum skills You… Are proactive and passionate   Work best as part of a team Take pride in your work Have at least intermediate-level computer skills Have a strong ability to engage and build rapport with customers Are comfortable with frequent change and working in a fast-paced environment Are comfortable with learning new technologies and processes Are comfortable in your ability to engage with customers (begin a conversation, build rapport, and handle objections) Are comfortable receiving ongoing performance feedback and coaching Are comfortable with ongoing change and learning new technology/processes Are confident with proper training in your ability to analyze and resolve customer inquiries Are confident with proper training in your ability to provide a positive customer experience through creative solutions Are fluent (reading, writing, speaking) in English and Spanish (if a bilingual role and applicable) Desired skills Experience working in a call center or a financial/banking center Over one year of experience in the banking/financial services industry Minimum qualifications Over one year of experience working in customer service Experience with handling difficult customer situations

Handles, places and installs trees, shrubs, ground covers, vines, flowers and turf Performs equipment service as required daily Ensures all equipment is properly used and maintained each workday Takes proper care of tools to avoid loss or misuse Follows written and/or verbal instructions from Foreman or Manager to complete assigned tasks Loads and secures work truck and trailer Learns to effectively operate equipment used in construction and installation operations Learns proper planting and transplanting procedures and follows them under minimal supervision Learns proper techniques and procedures for installation of steel edging Complies and adheres to all company policies, procedures, and safety standards, reporting any unsafe practices or conditions to Leadsman and Foreman Performs other incidental and related duties as required.

Job Posting: #00002089 Opened: 05/25/18 Closes: 06/11/18 Position Title: Budget Analyst V Class/Group: 1159/B25 Military Occupation Specialty Code: 36B Financial Management Technician; 31 Financial Management; 32 Fiscal Operations FLSA: Exempt Number of Vacancies: 1 Division/Section: Chief Financial Office / Finance Salary Range: $5258.67 - $6941.50 / monthly Duration: Regular Hours Worked Weekly: 40 Shift: Days Travel: None Agency Address: 300 W. 15th Street, Austin Tx 78701 Work Location: Same Web site: www.dir.texas.gov Refer Inquiries to: Human Resources Telephone: (512) 475-4612 or (512) 463-5920 HOW TO APPLY: Select “Apply Online” to apply for the job at https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en You must create a CAPPS Career Section candidate profile or be logged in to apply Update your profile and apply for the job by navigating through the pages and steps Once ready, select “Submit” on the “Review and Submit” page. APPLICANTS MUST PROVIDE IN DEPTH INFORMATION IN THE EXPERIENCE & CREDENTIALS SECTION TO DEMONSTRATE HOW THEY MEET THE POSITION QUALIFICATIONS. Applications are not accepted at the agency. Resumes are not accepted in lieu of the application. Incomplete applications may result in disqualification of applicant. Interview Place/Time: Candidates will be notified for appointments as determined by the selection committee. Notice: Section 651.005 of the Government Code requires males, ages 18 through 25 years, to provide proof of their Selective Service registration or proof of their exemption from the requirement as a condition of state employment. EQUAL OPPORTUNITY EMPLOYER The Department of Information Resources does not exclude anyone from consideration for recruitment, selection, appointment, training, promotion, retention, or any other personnel action, or deny any benefits or participation in programs or activities, which it sponsors on the grounds of race, color, national origin, sex, religion, age or disability. Please call 512-463-5920 to request reasonable accommodations. POSITION SUMMARY The Texas Department of Information Resources serves a wide spectrum of customers by providing technology leadership, solutions, and value to State of Texas government agencies, higher education, and local government entities of all sizes to facilitate the fulfillment of their core missions. The individual in this role will perform highly complex (senior-level) budget preparation and analysis work across multiple business lines for the agency’s Shared Services Financial Analysis Department. Work involves coordinating budgetary activities, reviewing and analyzing operating budgets, and providing technical advice and assistance on budgetary matters. Assists in development of vendor contract pricing models and financial statement of work requirements. Participates in vendor financial negotiations and monitors vendor contract financial compliance. Leads financial transition activities, including design and development of complex chargeback models. May supervise the work of others. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment. ESSENTIAL FUNCTIONS Oversees the preparation of budgetary and management reports. Oversees the development and evaluation of performance and workload measures.  Analyzes expenditure patterns and makes recommendations on the use of funds.  Coordinates the preparation of budgets to provide management with expenditure data, trends, and recommendations. Develops and ensures compliance and coordination of budgeting procedures, preparation, and reporting. Establishes work methods and priorities, and determines methodologies and techniques for performing budget evaluations. Informs management of budget deviations, problems, and events likely to affect operations; explains causes; and measures effect on the agency’s mission and resources. Oversees the planning, organizing, coordinating, and evaluating of budgetary activities. Examines budget estimates for completeness, accuracy, and conformance with procedures and regulations. Assists in development of vendor pricing models, participates in vendor financial negotiations and monitors vendor financial compliance.  Oversee financial transition activities, including the design and development of complex chargeback models. May plan, assign, and/or supervise the work of others. Performs related work as assigned. EDUCATION Graduation from an accredited four-year college or university with major course work in accounting, finance, business, public administration, or a related field. EXPERIENCE & TRAINING REQUIRED Minimum of seven (7) years of experience in budget preparation and analysis and in performance measurement reporting work. Minimum of three (3) years of experience developing vendor pricing models, participating in vendor financial negotiations and monitoring vendor financial compliance. Minimum of three (3) years of experience participating in complex financial transitions involving chargebacks. KNOWLEDGE, SKILLS & ABILITIES Knowledge of accounting, budgetary, and management principles, practices, and procedures. Knowledge of forecasting methodologies.  Knowledge of automated accounting, budgeting, and forecasting programs; and of performance measurement and reporting.  Knowledge of state procurement processes. Ability to analyze fiscal management information to determine appropriate use of funds. Ability to perform statistical analyses.  Ability to identify and develop budgetary reports and schedules.  Ability to analyze management problems and develop and present solutions. Ability to communicate effectively, and to supervise the work of others. Ability to work a flexible schedule to meet required deadlines. Ability to work under pressure and exacting schedules to complete assigned tasks. Ability to establish and maintain effective and cordial working relationships at all organizational levels, including agency. management, direct supervisors, co-workers, internal and external customers. Ability to understand, follow and convey brief oral and/or written instructions. Ability to communicate both verbally and in writing; in a clear and concise manner. Ability to work independently and as part of a team, and to support and contribute to a cohesive team environment. Ability to comply with all agency policies and applicable laws. Ability to comply with all applicable safety rules, regulations and standards. COMPUTER SKILLS Proficiency in the use of a personal computer and applicable software necessary to perform work assignments e.g. word processing, spreadsheets (Microsoft Office preferred) OTHER REQUIREMENTS Regular and punctual attendance Criminal background check WORK ENVIRONMENT Frequent use of a personal computer, copiers, printers and telephones Frequent work under stress, as a team member, and in direct contact with others Frequent standing, walking, sitting, listening and talking Occasional bending and stooping Occasional lifting and climbing

Job Posting: #00002086 Opened: 05/25/18 Closes: Open Until Filled Position Title: Engineer V (Network Engineer) Class/Group: 2155/B25 Military Occupation Specialty Code: 12A Army, 50 Coast Guard FLSA: Exempt Number of Vacancies: 1 Division/Section: Operations / Network Operations Salary Range: $5833.00 - $7750.00 / monthly Duration: Regular Hours Worked Weekly: 40 Shift: Days Travel: Occasional Agency Address: 300 W. 15th Street, Austin Tx 78701 Work Location: 1001 W. North Loop, Austin TX 78756 Web site: www.dir.texas.gov Refer Inquiries to: Human Resources Telephone: (512) 463-5920 or (512) 463-6015 HOW TO APPLY: Select “Apply Online” to apply for the job at https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en You must create a CAPPS Career Section candidate profile or be logged in to apply Update your profile and apply for the job by navigating through the pages and steps Once ready, select “Submit” on the “Review and Submit” page. APPLICANTS MUST PROVIDE IN DEPTH INFORMATION IN THE SPECIAL TRAINING/SKILLS/QUALIFICATIONS AND EMPLOYMENT HISTORY SECTIONS TO DEMONSTRATE HOW THEY MEET THE POSITION QUALIFICATIONS Applications are not accepted at the agency. Resumes are not accepted in lieu of the application. Incomplete applications may result in disqualification of applicant. Interview Place/Time: Candidates will be notified for appointments as determined by the selection committee. Notice: Section 651.005 of the Government Code requires males, ages 18 through 25 years, to provide proof of their Selective Service registration or proof of their exemption from the requirement as a condition of state employment. EQUAL OPPORTUNITY EMPLOYER The Department of Information Resources does not exclude anyone from consideration for recruitment, selection, appointment, training, promotion, retention, or any other personnel action, or deny any benefits or participation in programs or activities, which it sponsors on the grounds of race, color, national origin, sex, religion, age or disability. Please call 512-463-5920 to request reasonable accommodations. THE OPPORTUNITY The Texas Department of Information Resources serves a wide spectrum of customers including State of Texas government agencies, county or local government offices, and public education entities of all sizes. When your publicly funded organization requires voice, data, wireless, video, or Internet services, DIR’s Telecom unit makes procuring these services easy and cost-effective. DIR contracts with vendors to provide Telecom Services such as wireless, conferencing and managed services. Since pricing is negotiated with the full-volume buying power of the State of Texas, we’re able to provide highly competitive rates and service levels for wireless, conferencing and managed services. Managed Services include network optimization and management of voice and/or data networks. The individual in this role will perform advanced network engineering work to support the State of Texas DIR Network as well as customer networks through Inner Agency Agreements. Work involves planning, interpreting, organizing, and performing engineering projects and activities. Provide guidance to Network Specialists working to establish technical standards. Assists with developing network policies; guidelines, procedures, rules, and regulations; establishing priorities, standards, and measurement tools for determining network modification requirements in support of meeting established goals and objectives. Will assist clients and peers with planning for data services and equipment. Coordinates and evaluates engineering activities and reports on accomplishments. Maintains documentation for the DIR engineering department. Works under limited supervision with considerable latitude for the use of initiative and independent judgment. WHAT WE DO The ideal candidate will have the ability to highlight their strengths in the following functions: Implements and configures routed and switched data networks. Assist internal resources for optimal data network design and adherence to State of Texas client policies.  Assist with the planning, management and implementation of data services and data network for clients.  Project Manage complex data technology design, data network design, and equipment proof of concept implementations. Assures documentation for engineering network is maintained and kept up to date.  Coordinate data upgrade, implementation and test plans. Consults with client organizations to understand their business and technical needs. Represents the agency at business meetings, customer network meetings, conferences. Performs as the customer’s consultant for all of Clients data technology related to services.  Performs level three technical supports and escalation for telecommunications and data issues within the State of Texas.  Performs routine backup and archival of files containing equipment configuration information.  Create and maintaining productive relationships with supplies of telecommunications services to increase knowledge about new network services and equipment.  Performs configuration of routing protocols, e.g. OSPF, EIGRP, and BGP. Performs configuration of switching protocols, e.g. Spanning Tree. Provide technical support to peers and other State agencies.  Performs related work as assigned. EDUCATION Graduation from an accredited four-year college or university with major course work in engineering or a related field. Experience and education may be substituted for one another on a year for year basis. (High School diploma or equivalent certificate required) EXPERIENCE & TRAINING REQUIRED Ten (10) years of experience with routed data and switching design, configuration and implementation Five (5) years of full time experience in a data engineering capacity working with senior management EXPERIENCE & TRAINING PREFERRED Industry certification related to routing, switching, security, operating systems, etc. are preferred KNOWLEDGE, SKILLS & ABILITIES Knowledge in implementation of TCP/IP, static and dynamic routing protocols, MPLS, SONET, DWDM, Frame Relay, ISDN, and RPR security products, router and switching products. Knowledge in complex data technologies, networking technologies, and standards. Knowledge and understanding of wireless networks, e.g. Ruckus/Cisco/Meraki. Knowledge and strong understanding of data routing services, configuration and implementation. Knowledge and understanding of network monitoring tools, e.g. Solarwinds/Spectrum CA. Skills in planning, organizing, tracking and coordinating multiple projects. Skills in telecommunications principles, procedures, and terminology. Ability to develop and interpret policies and procedures with management. Ability to maintain a strategic and operational understanding of the existing infrastructure and its relationship to the business. Ability to effectively manage priorities and demonstrate excellent organizational skills including follow through and customer service abilities. Ability to understand, follow, and convey brief oral and/or written instructions. Ability to communicate effectively with management in a high stress, dynamic work environment. Ability to communicate both verbally and in writing; in a clear and concise manner. Ability to present recommendations in an effective manner and demonstrate subtlety and tact in resolving interpersonal issues. Ability to establish and maintain effective and cordial working relationships at all organizational levels including agency management, direct supervisors, co-workers, internal and external customers. Ability to work independently and as part of a team, and to support and contribute to a cohesive team environment. Ability to work a flexible schedule to meet required deadlines Ability to work under pressure and exacting schedules to complete assigned tasks Ability to comply with all agency policy and applicable laws Ability to comply with all applicable health and safety rules, regulations, and standards COMPUTER SKILLS Experience in the use of a personal computer to complete tasks Proficiency in word processing and spreadsheet software (preferably Microsoft Word, Outlook, and Intermediate to advanced Excel)  Must be able to learn new programs quickly OTHER REQUIREMENTS Regular and punctual attendance Criminal background check WORK ENVIRONMENT Frequent use of personal computer, copiers, printers and telephones  Frequent standing, walking, sitting, listing and talking  Frequent work under stress, as a team member, and in direct contact with others  Occasional bending, stooping, lifting and climbing Occasional travel  Occasional overtime

Our customers are at the heart of everything we do. As a Client Services Representative, I make sure they know it.  I’m the first point of contact for our customers so it’s up to me to make sure their experience is a good one. I answer calls, text messages, and emails and provide stellar service. I need to understand our products and how to perform transactions, refer customers to the right person, solve problems, investigate issues and work with other departments to fulfill requests. Basically, I create and maintain the relationships that keep our customers loyal and happy.  My team genuinely likes working together. We’re all different: different backgrounds, sexual orientations, gender identities, cultures, ethnicities. But we share a commitment to each other, and many of us are involved in company-sponsored Employee Networks. The company supports us in other ways too, with benefits like parental leave, tuition reimbursement, career development and more.  As a Client Services Representative, I know I’m doing something important. I’m making an impact on our customers as well as my own career.  If client services sounds like your next challenge, please apply. And good luck!    Required skills: You… Are proactive and passionate   Work best as part of a team  Take pride in your work Have at least intermediate-level computer skills Have a strong ability to engage and build rapport with customers Are comfortable with frequent change and working in a fast-paced environment  Are comfortable with learning new technologies and processes Are comfortable in your ability to engage with customers (begin a conversation, build rapport, and handle objections) Are comfortable receiving ongoing performance feedback and coaching Are comfortable with ongoing change and learning new technology/processes Are confident with proper training in your ability to analyze and resolve customer inquiries Are confident with proper training in your ability to provide a positive customer experience through creative solutions Are fluent ( reading,writing,speaking ) in English & Spanish Desired skills: Over one year of experience in the banking/financial services industry Minimum qualifications: Over one year of experience working in customer service Experience with handling difficult customer situations

PeopleTec is currently seeking a  Cognitive Performance Coach (CPC)  to support our Goodfellow Air Force Base, TX  location. PeopleTec is seeking a Cognitive Performance Coach (CPC) to support the Cognitive Enhancement Performance Program (CEPP) at multiple locations. CPCs teach performance enhancement techniques to service members and civilians. Teaching is conducted in group and individual settings and includes general education in human performance. The teaching specifically focuses on personalized training about how to acquire and apply specific mental skills and techniques that cultivate the mental and emotional strength necessary to thrive in an era of overwhelming demands and persistent conflict. Using these principles, CPCs help service members to become high performing "tactical athletes" and help foster high performing "unit teams" in preparation for, during, and following combat operations. Specifically, CPCs teach performance psychology to further promote excellence and efficiency during physical, technical, and tactical training, as well as during the challenges of combat operations.   Tasks, responsibilities, and additional duties: Attend training exercises and field operations as requested by individual units to serve as a performance enhancement consultant and to coach service Members and leaders on the acquisition of performance psychology techniques and their application to individual military tasks and unit operations Provide tailored educational programs and workshops to help civilians living and working in demanding environments achieve success and accomplish personal, professional, and family goals Recommend improvements to all aspects of CEPP operations. Perform routine CEPP operational duties Conduct assessment, assist in program evaluation, and support research projects being conducted locally Assist or provide CEPP program overview briefings to VIPs and high-ranking leaders when required Develop and maintain professional development relating to all aspects of performance enhancement, academic proficiency, and military- related knowledge Perform additional duties as required Required Skills/Experience: Experience working with adult clients developing performance enhancement skills, education, and training for physical or motor performance Excellent oral and written communication skills Experience teaching large, small, and individual audiences; ability to work well within a team environment 1-6 years' experience with Performance Enhancement Skills Training Experience with human performance, collective training, training development, and training education Travel:  10% Must be a U.S. Citizen An active DoD Secret clearance is required to perform this work. Candidates are required to be able to obtain a Secret clearance upon hire, and the ability to maintain this level of clearance during their employment   Education Requirements: A completed masters or doctoral degree from an accredited college or university in the field of p sychology, counseling, or kinesiology with a specialized emphasis in sport and/or performance psychology.   Desired Skills : Familiarity with biofeedback techniques, military environment, and resilience training.   EOE/Minorities/Females/Veterans/Disabled PeopleTec, Inc. is an Equal Employment Opportunity employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in its job application procedures. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use the following email address,  HR@peopletec.com  and/or phone number (256.319.3800) to contact us about your interest in employment with PeopleTec, Inc. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, citizenship, ancestry, marital status, protected veteran status, disability status or any other status protected by federal, state, or local law. PeopleTec, Inc. participates in E-Verify. For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://www.applicantpro.com/j/795343-145621

GRAMEEN AMERICA IS HIRING!   Are you looking to help alleviate poverty by helping entrepreneurial women open and expand businesses? Are you interested in building up and helping your community? Grameen America, Inc. (GAI) is looking for applicants familiar and comfortable in the community that we serve to help these women obtain micro-loans to help them build up their businesses in their community. If you are a mission driven, community advocate, come join us!   A bit about the job: This is a full time (40 hours per week) field position. On any given day, you will be our spokesperson, introducing our program offerings, conducting morning meetings with our members, where you review their loan transactions and business activities at several locations across our target area; spending the afternoon at the Branch office giving out loans; and at times conducting member intake trainings. You will become a key member of our organization working with community members and similarly minded colleagues to recruit new members and facilitate the loan process for our members   Interested candidates are requested to send a resume and cover letter to: opsadmin@grameenamerica.org Please add in the subject line “United Latino Job Bank Posting: Training Center Manager” For more information on our organization, please check out our website: grameenamerica.org Qualifications : Excellent customer service Flexible schedule (may include early mornings and evenings) Must be well organized Must have prior knowledge of the branch service area Community organizing experience with lower-income communities a plus Ability to develop trust and rapport with borrower community Punctual, dependable, and high integrity   Requirements: GED/High school diploma Fluency in English and Spanish or French Basic computer skills and MS Office (Word & Excel) Basic math skills

The primary responsibility of the Advocate is to initiate, organize, plan, develop, and implement direct advocacy services to assigned clients and their families. All service plans will be based on a strength-based approach using the wrap around model. Company Information: Youth Advocate Programs, Inc. (YAP) is one of the largest non-profit Youth and Family Support agencies working with high-risk youth and their families in the United States. Currently, YAP employs more than 2,000 plus dedicated workers and serves approximately 10,000 families per year.  Our mission is to engage human service systems so that they rely less on institutional care and invest more in supporting families and neighborhoods. We currently work with child welfare, juvenile justice and education systems to develop and offer community-based alternatives for the highest risk children, young people, young adults and families. Summary of Position: Hourly, Part-Time Advocates to serve youth and families throughout Tarrant and Johnson County, Texas are available. Applicant must be dependable, committed and able to serve as a positive role model for youth in community, school, and home settings.  Requirements are as follows: must have access to an insured vehicle with current driver's license.  Bilingual Spanish speaking is highly preferred. The position offers flexible hours, competitive weekly pay and activity reimbursement.  Qualifications/Requirements: A minimum High School Diploma or GED is required. Pass Criminal and Child Abuse Clearances. Position required reliable transportation, valid driver’s license, and car insurance limits of $100,000/$300,000 bodily injury liability. This position requires background checks to be completed.

PeopleTec is currently seeking an  Air and Missile Defense (AMD) Systems Integrator / Patriot Trainer  to support our El Paso, TX location. Responsible for the configuration, installation, and administration of RT3 Workstations and associated services (chat and VoIP) to support our customer's training objectives while executing AMD-related training events within the facility. Additionally, to integrate and operate both Virtual Patriot and Tactical Systems during both local and distributed Live-Virtual-Constructive (L-V-C) Joint Exercises and Experiments. This individual ensures that systems' hardware, operating systems and software applications are operational and updated as required to meet organizational training timelines, objectives and Information Assurance (IA) requirements. Integrates new and existing systems and services as directed by the customer or organizational leadership in support of all funded tasks. Provide updates, as directed, to the Program Director and Government Leadership.   Required Skills/Experience: Communicate effectively with all levels of management and maintain /establish excellent customer relations with internal and external customers Learning and sharing new skills honed through independent research, formal training and industry events Capability to work independently and self-motivate Read and understand complex technical materials and apply knowledge derived from them Demonstrate flexibility and adaptability to continual changing work demands or situations Ability to adhere to common workplace rules and procedures Experience working in a classified government facility with DoD Air Defense systems Ability to maintain sensitive and confidential information as required by government standards Excellent writing and speaking skills Travel:  10% Must be a U.S. Citizen An active DoD Secret clearance is required to perform this work. Candidates are required to have an active Secret clearance upon hire, and the ability to maintain this level of clearance during their employment.  Top Secret clearance preferred.    Education Requirements: A completed Bachelor's Degree in a technical-related field is preferred, but not required.   Desired Skills : Experience integrating and operating Air and Missile Defense Systems and Components Experience working with Virtual AMD Modeling & Simulation Systems and Software Applications; past RT3 experience preferred.   Physical Job Requirements : Office environment at a US Government Facility Ability to stand and sit for long periods of time Ability to perform repetitive motion (keyboarding, 10-key, phones) Ability to lift up to 25 pounds Office/computer lab   EOE/Minorities/Females/Veterans/Disabled PeopleTec, Inc. is an Equal Employment Opportunity employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in its job application procedures. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use the following email address,  HR@peopletec.com  and/or phone number (256.319.3800) to contact us about your interest in employment with PeopleTec, Inc. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, citizenship, ancestry, marital status, protected veteran status, disability status or any other status protected by federal, state, or local law. PeopleTec, Inc. participates in E-Verify. For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://www.applicantpro.com/j/785049-145621

PeopleTec is currently seeking a  Security Manager  to support our El Paso, TX location. Perform the roles and responsibilities as a Security Manager reporting to the Government Facility Security Officer (FSO) for a U.S. government facility on Ft. Bliss, TX. The Security Manager will direct all required work, on behalf of the FSO, related to Physical Security, Operational Security, Anti-Terrorism Prevention, and implement a Security Training program that trains and prepares the staff members for all matters related to security and the protection of classified materials. Oversee the day-to-day functions of the facility's Administrative / Security Assistant.   Required Skills/Experience: Minimum of 5+ years of experience managing day-to-day security activities in a classified government facility Ability to maintain sensitive and confidential information as required by government DoD standards and policies Ability to interact effectively with peers and supervisors Ability to interact appropriately with the public when necessary and adhere to workplace rules Experience working within DoD related programs Excellent writing and speaking skills Experience reviewing and implement DoD Security Doctrine Travel:  N/A Must be a U.S. Citizen An active DoD Secret clearance is required to perform this work. Candidates are required to have an active Secret clearance upon hire, and the ability to maintain this level of clearance during their employment.   Education Requirements: A completed Bachelor's Degree is preferred, but not required.     Desired Skills : CPP or PSP certification preferred (Please submit certification verification with your application)   Physical  Requirements: Office environment Ability to stand and sit for long periods of time Ability to perform repetitive motion (keyboarding, 10-key, phones) Ability to lift up to 25 pounds   EOE/Minorities/Females/Veterans/Disabled PeopleTec, Inc. is an Equal Employment Opportunity employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in its job application procedures. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use the following email address,  HR@peopletec.com  and/or phone number (256.319.3800) to contact us about your interest in employment with PeopleTec, Inc. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, citizenship, ancestry, marital status, protected veteran status, disability status or any other status protected by federal, state, or local law. PeopleTec, Inc. participates in E-Verify. For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://www.applicantpro.com/j/785028-145621

Hello. I’m Jamilla, and I work here at Bank of America as a Client Services Representative.  Before we jump into the qualifications for the role, I thought I’d take a moment and introduce you to a day in the life of a Client Services Representative. Our customers are at the heart of everything we do. As a Client Services Representative, I make sure they know it.  I’m the first point of contact for our customers so it’s up to me to make sure their experience is a good one. I answer calls, text messages, and emails and provide stellar service. I need to understand our products and how to perform transactions, refer customers to the right person, solve problems, investigate issues and work with other departments to fulfill requests. Basically, I create and maintain the relationships that keep our customers loyal and happy.  My team genuinely likes working together. We’re all different: different backgrounds, sexual orientations, gender identities, cultures, ethnicities. But we share a commitment to each other, and many of us are involved in company-sponsored Employee Networks. The company supports us in other ways too, with benefits like parental leave, tuition reimbursement, career development and more.  As a Client Services Representative, I know I’m doing something important. I’m making an impact on our customers as well as my own career.  If client services sounds like your next challenge, please apply. And good luck!    Minimum skills: You… Are proactive and passionate   Work best as part of a team  Take pride in your work Have at least intermediate-level computer skills Have a strong ability to engage and build rapport with customers Are comfortable with frequent change and working in a fast-paced environment  Are comfortable with learning new technologies and processes Are comfortable in your ability to engage with customers (begin a conversation, build rapport, and handle objections) Are comfortable receiving ongoing performance feedback and coaching Are comfortable with ongoing change and learning new technology/processes Are confident with proper training in your ability to analyze and resolve customer inquiries Are confident with proper training in your ability to provide a positive customer experience through creative solutions Are fluent ( reading,writing,speaking ) in English & Spanish Desired skills: Over one year of experience in the banking/financial services industry Minimum qualifications: Over one year of experience working in customer service Experience with handling difficult customer situations Multiple Shifts Available

Great opportunity for individuals who enjoy the Spanish Language- Bilingual customer service!   Are you ready to make a difference in someone’s life? Are you ready to have a career with purpose? CVS Health is building our Inbound Customer Service team to support our benefit members as they make important health decisions. We are hiring Customer Service Representatives to work in our inbound call center to be the first line of communication for our members. This is not your typical call center job! You will take inbound calls and have conversations with our members to answer questions or provide information so that they better understand their coverage and options. Through your skills and knowledge, you will offer the solutions needed to help simplify their health care experience. Typical topics include prescription refills, order status, and insurance coverage. Our call centers have a high-energy culture and are passionate about providing excellent customer service with empathy while resolving the member’s questions on the first call. It feels good to do this job; you support people when they need it the most. Are you a fit for this Inbound Customer Service role? Do you have at least 6 months experience working with customers (i.e. retail, restaurant, call center, military)? Do you have strong computer skills and a passion for helping others or like talking on the phone? CVS provides the training and knowledge to set you up for success. We also offer incredible advancement opportunities so you can grow within the call center or move to another role within CVS Health. If you take care of our members, we will take care of your career. Addition to career growth, other benefits offered include: • Competitive pay and benefits • Paid training • Fast track career progression • Employee Discount Programs • Potential to work from home is available following 6 months of employment and measurable success Positions available for coverage are between 6 am - 11pm