6 job(s) at Oregon Youth Authority

Oregon Youth Authority Woodburn, OR
Dec 16, 2021
Full time
Are you searching for a residency opportunity? Help us as we operate under the principle that youth need to be healthy in mind and body in order to actively participate in reformation programs.   Join our dynamic team today!   Oregon Youth Authority (OYA) is now accepting applications for a one (1) year psychologist resident to begin Fall 2022. This is a limited duration position and is a residency opportunity towards licensure in Oregon. This position works under the supervision of a licensed psychologist providing intake and specialty assessment and treatment services upon referral of youth primarily at MacLaren and Oak Creek Youth Correctional Facilities. A Day In The Life: Psychological Assessments Administers, scores and interprets standardized psychological tests to evaluate intellectual, personality, social functioning, and violence predictors of youth. Integrates test results, behavioral observations, youth interview data, and collateral data from others to form diagnosis and make treatment recommendations. Writes reports of findings and recommendations for diagnosis, treatment or discharge that can be used by the youth, family and youth correctional facility treatment team. Treatment Planning Provides input regarding psychological assessment along with interpretation to the youth’s multi-disciplinary team (MDT). Provides assistance with specific youth’s behavior management planning including developing the behavioral management plan. Provides assistance with milieu management planning for individual youth. Treatment Provides assistance to youth to help them understand and modify their behavior. Works with and through youth correctional facility treatment team to support positive youth behavior. Facilitates and/or co-facilitates OYA approved correctional and behavioral treatment services groups. Training Serves as a resource to staff on correctional and behavioral treatment topics. Attends regularly scheduled clinical supervision with a licensed psychologist two (2) hours per week. All written work will be reviewed and co-signed by licensed psychologist. Additional Information: This is a residency opportunity towards licensure in Oregon. Open Until Filled: This recruitment will remain open until filled with the first screening to be on January 13, 2022. We may close the announcement at any time when we have received an adequate number of applications. We cannot guarantee that we will consider applications received after the first screening date. We encourage interested applicants not to delay in applying. Representation: This position is represented by the Service Employees International Union (SEIU/OPEU). Limited Duration : This is a limited duration appointment that is expected to end twelve (12) months from appointment date. Limited duration appointments are regular status, benefits eligible, with a designated maximum length of service. Working Conditions: Must be able to work under the following condition with or without reasonable accommodations: OYA is a tobacco free environment. This position comes into contact with a variety of OYA and other state agency staff, local government officials, and the private treatment services community. This position deals with sensitive issues which require medical confidentiality and works under the general direction of the Clinical Supervising Psychologist. On occasion, may need to travel to OYA field offices and facilities. Counseling and casework management is performed in a group living milieu. This involves the treatment of emotionally unstable youth, and danger of physical assault is present. Staff is expected to be a positive example and role model for other staff and youth. The staff is to be supportive toward, OYA and it’s policies and procedures. Being a positive role model includes, but is not limited to: reliability; dependability; regular and punctual attendance in order to provide consistent services and provide public safety; neat personal appearance; treating everyone with respect; and being a law-abiding citizen. Each employee is to provide a positive, affirming environment which values their fellow people and the youth they serve. All OYA employees are expected to work using safe work practices and to follow all policies regarding safe work practices. Daily contact with youth and others who may be exhibit hostile and/or assaultive behavior. This position may need to physically restrain youth and hostage situations are a possibility. ABOUT OYA At OYA, diversity, equity, and inclusion are more than just words on a page. To meet our mission and live our values as an agency, DEI must be at the heart of all we do. We support cultural competence, develop teams and cultivate leaders in ways that are equitable to everyone, especially people of color, those who identify as LGBTQ+, or those from other marginalized communities. We are explicit and intentional as we identify resources that all our youth and staff need to grow and prosper. Our DEI work connects closely with our culture of positive human development, with safe and supportive environments where everyone is held accountable and connected to their community. The end goal is to protect the public and reduce crime by holding youth accountable and providing opportunities for reformation in safe environments. If you are looking to join a team that values individual and cultural differences, with the opportunity to contribute to youth reformation by enriching our workforce with diversity, OYA wants to hear from you!  People of color, women, and other members of historically marginalized communities are strongly encouraged to apply! Please take a moment to watch this quick video about Oregon Youth Authority, our team and our culture  bit.ly/work4OYA . For more information please visit  www.oregon.gov/oya . What's in it for You? OYA values our employees. We believe that your time outside of the workplace is as valuable as it is inside the workplace. We offer a great work/life balance with flexible work schedules on most positions and a competitive benefits package , including low-cost, high-coverage health insurance , generous time-off, and a competitive retirement plan . Discover more about working in Oregon state government by  clicking here . What We Are Looking For: A doctoral degree in Clinical Psychology from an APA accredited university AND completion of a one-year internship in Clinical Psychology. You must be eligible for licensure as a Psychologist in Oregon SPECIAL QUALIFICATIONS Possession of psychology licensure in State of Oregon or license eligibility. The State of Oregon requires all executive branch employees to complete their COVID-19 vaccination series or have an approved exception to the requirement due to a medical condition or sincerely held religious belief. Successful candidates for this position must submit vaccination documentation or be approved for an exception prior to their first day of employment. Failure to provide proof of full documentation or receipt of an approved exception will lead to withdrawal of the job offer. For more information, visit our policy listed here . Required Skills: This position works in a team environment. Must be able to effectively maintain harmonious working relationship with co-workers. Basic computer skills. Values DEI efforts and working with diverse populations DESIRED ATTRIBUTES/APPLICATION SCORING CRITERIA :  In addition to your related work experience and education, we will use the attributes below as part of final scoring to advance those that qualify to the interview portion. Experience writing comprehensive psychological evaluations. Experience administering and interpreting  personality testing. Experience administering and interpreting intellectual assessments with children and adolescents. Experience with advanced mental health diagnoses. How to apply: We appreciate your interest in this position. To apply, please follow these steps. Complete the application. The work experience and/or education section of your application must clearly demonstrate how you meet all of the minimum and special qualifications listed above. If it does not, we are required to disqualify it. Complete the supplemental questions. Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we are here to serve. OYA is an equal opportunity and affirmative action employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be individualized based on merit, competence, performance, and business need. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law. The more diverse we are, the better our work will be.
Oregon Youth Authority Salem, Oregon
Dec 15, 2021
Full time
Oregon Youth Authority (OYA) is seeking a Project Liaison to support the Product Owner and Lead Project Manager on the Juvenile Justice Information System (JJIS) Modernization Project by coordinating project activities under critical and firm timelines. As the Project Liaison, you will have frequent contact with Project Staff, help facilitate meetings, document project activities and provide input and recommendations on plans and deliverables. Your role as Project Liaison Coordinate between interface partners, vendors and the business to facilitate multi-agency interdisciplinary teams to identify time frame, funding, methods for accomplishing project deliverables, and allotments of available resources to project phases. Assist Product Owner in administration of project contracts; review and recommend approval for contract deliverables. Liaise between the internal and external stakeholders and the system development staff in facilitating work sessions to gather input, business requirements and enhancements for system development. Work with external agencies to understand other projects impacts to the JJIS Modernization Project, work with Project Manager and Product Owner to determine integration into the Modernization Project. Work with the Product Owner and vendors to inform and track progress toward deliverable completion, approvals, artifact and project timelines. Serve as a Scrum Master to liaise with Vendor Scrum Master and lead internal OYA Development Team and Product Owner in scrum/agile methodology. Review and make recommendations for documentation, and project artifacts related to the adoption of JJIS Modernization. Work with the Product Owner to coach business leaders and enable them to articulate their function’s (i.e. people, process, technology etc.) needs and requirements to advance the JJIS Modernization Project. Prepare meeting materials, record meeting minutes, assign actionable work and document outcomes of various meetings for JJIS Modernization Project work. Maintains a project budget worksheet. Ensure the execution of a comprehensive communications plan. Develop and conduct project presentations for stakeholders, executive teams, and county agencies. Coordinate scheduling stakeholder meetings, take meeting minutes, develop meeting materials and members of meeting activities. Additional Information: Limited Duration: This is a limited duration appointment that is expected to end on or before June 30, 2025. Limited duration appointments are benefits eligible and have a designated maximum length of service. Open Until Filled: This recruitment will remain open until filled. Our first application screening is scheduled for 12/27/21 at 8:30am, but we may close the announcement at any time after this date when we have received an adequate number of applications. We cannot guarantee that we will consider applications received after this screening date. We encourage interested applicants not to delay in applying. Telecommute/Remote Work : This position is eligible for full-time or part-time (flexible) telecommute. This position is based at our Central Office in Salem, Oregon and will be required to come in to the office on an as needed basis. Representation : This position is represented by the Service Employees International Union (SEIU/OPEU). ABOUT OYA At OYA, diversity, equity, and inclusion are more than just words on a page. To meet our mission and live our values as an agency, DEI must be at the heart of all we do. We support cultural competence, develop teams and cultivate leaders in ways that are equitable to everyone, especially people of color, those who identify as LGBTQ+, or those from other marginalized communities. We are explicit and intentional as we identify resources that all our youth and staff need to grow and prosper. Our DEI work connects closely with our culture of positive human development, with safe and supportive environments where everyone is held accountable and connected to their community. The end goal is to protect the public and reduce crime by holding youth accountable and providing opportunities for reformation in safe environments. If you are looking to join a team that values individual and cultural differences, with the opportunity to contribute to youth reformation by enriching our workforce with diversity, OYA wants to hear from you!  People of color, women, and other members of historically marginalized communities are strongly encouraged to apply! Please take a moment to watch this quick video about Oregon Youth Authority, our team and our culture  bit.ly/work4OYA . For more information please visit  www.oregon.gov/oya . What's in it for You? OYA values our employees. We believe that your time outside of the workplace is as valuable as it is inside the workplace. We offer a great work/life balance with flexible work schedules on most positions and a competitive benefits package , including low-cost, high-coverage health insurance , generous time-off, and a competitive retirement plan . Discover more about working in Oregon state government by  clicking here . What We Are Looking For:   Three years of progressively responsible paraprofessional or technical experience related to the series concept; OR An Oregon Project Management Associate Certification AND two years of progressively responsible experience related to the series; OR A Bachelor’s degree in Business Administration, Management, Public Administration, or a closely related field; OR A Project Management Professional Certification awarded by the Project Management Institute. The State of Oregon requires all executive branch employees to complete their COVID-19 vaccination series or have an approved exception to the requirement due to a medical condition or sincerely held religious belief. Successful candidates for this position must submit vaccination documentation or be approved for an exception prior to their first day of employment. Failure to provide proof of full documentation or receipt of an approved exception will lead to withdrawal of the job offer. For more information, visit our policy listed here . DESIRED ATTRIBUTES/APPLICATION SCORING CRITERIA : If you have these qualities, let us know! It’s how we will choose whom to move forward! Note: You do not need to have all of these qualities to be eligible for this position.   Effective written and oral communication skills; Manage and prioritize multiple tasks, manage deadlines; Stakeholder outreach and development of broadcast communication; Experience working with technology-based projects following an agile methodology; Ability to work and complete tasks independently and within a group. How to apply: Please click on the link in this announcement or go to oregonjobs.org and search job announcement REQ-82124. Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we are here to serve. OYA is an equal opportunity and affirmative action employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be individualized based on merit, competence, performance, and business need. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law.” The more diverse we are, the better our work will be.
Oregon Youth Authority Woodburn, Oregon
Dec 15, 2021
Full time
Oregon Youth Authority (OYA) is currently hiring for a full-time, limited duration Construction Coordinator to coordinate of a variety of OYA Physical Plant Operations projects and operational functions. You will research, develop, and implement new operational systems; analyzes existing systems for effectiveness; plans improvements and recommends efficiencies. As the construction coordinator, you will present information and explain rules and guidelines to PPO staff, OYA staff or the public to assist in their understanding and compliance. You will also monitor PPO project and operational function outcomes, evaluate results, and recommend improvements. This position is responsible for making changes resulting in operational or process efficiencies. Your role as Construction Coordinator: Establishment and oversite of Capital Improvement (CI) and Capital Construction (CC) projects and budgets.  A wide degree of responsibility over project development of deferred maintenance, capital renewal, routine maintenance, functionality, and energy & sustainability projects.  Establishes all types of contract documents, procurement types, statements or work, and solicitations.  Maintains contract documents and project files. Develops and maintains budget and contract tracking tools to ensure project expenses are allocated according to rules, regulations and align with the terms of the contracts.  Route invoices for approval signatures and process for payment; prepare expense and projections reports, maintain complex budgetary spreadsheets and records Prepare reports For a full description of duties and responsibilities, please click here . Additional Information: Limited Duration: This is a limited duration appointment that is expected to end on or before June 30, 2023. Limited duration appointments are benefits eligible and have a designated maximum length of service. This position has the potential to become permanent. Representation: This position is represented by the Service Employees International Union (SEIU/OPEU). ABOUT OYA At OYA, diversity, equity, and inclusion are more than just words on a page. To meet our mission and live our values as an agency, DEI must be at the heart of all we do. We support cultural competence, develop teams and cultivate leaders in ways that are equitable to everyone, especially people of color, those who identify as LGBTQ+, or those from other marginalized communities. We are explicit and intentional as we identify resources that all our youth and staff need to grow and prosper. Our DEI work connects closely with our culture of positive human development, with safe and supportive environments where everyone is held accountable and connected to their community. The end goal is to protect the public and reduce crime by holding youth accountable and providing opportunities for reformation in safe environments. If you are looking to join a team that values individual and cultural differences, with the opportunity to contribute to youth reformation by enriching our workforce with diversity, OYA wants to hear from you!  People of color, women, and other members of historically marginalized communities are strongly encouraged to apply! Please take a moment to watch this quick video about Oregon Youth Authority, our team and our culture  bit.ly/work4OYA . For more information please visit  www.oregon.gov/oya . What's in it for You? OYA values our employees. We believe that your time outside of the workplace is as valuable as it is inside the workplace. We offer a great work/life balance with flexible work schedules on most positions and a competitive benefits package , including low-cost, high-coverage health insurance , generous time-off, and a competitive retirement plan . Discover more about working in Oregon state government by  clicking here . What We Are Looking For: A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills; OR Any combination of experience or education equivalent to three years technical-level experience that typically supports the knowledge and skill requirements listed for the classification. The State of Oregon requires all executive branch employees to complete their COVID-19 vaccination series or have an approved exception to the requirement due to a medical condition or sincerely held religious belief. Successful candidates for this position must submit vaccination documentation or be approved for an exception prior to their first day of employment. Failure to provide proof of full documentation or receipt of an approved exception will lead to withdrawal of the job offer. For more information, visit our policy listed here . DESIRED ATTRIBUTES/APPLICATION SCORING CRITERIA: If you have these qualities, let us know! It’s how we will choose whom to move forward! Note: You do not need to have all of these qualities to be eligible for this position.   Experience tracking numerous construction budgets and contracts simultaneously. Administrative experience in construction, preferably commercial construction representing a public entity. Experience supporting commercial construction project management Ability to work alone as well as within a team, successfully adding to a positive team environment How to apply: Please go to oregonjobs.org and search job announcement REQ-82692 or click here . Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we are here to serve. OYA is an equal opportunity and affirmative action employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be individualized based on merit, competence, performance, and business need. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law.” The more diverse we are, the better our work will be.
Oregon Youth Authority 6700 Officer Row, Tillamook, OR 97141
Nov 19, 2021
Full time
Oregon Youth Authority (OYA) is seeking a Facility Operations Specialist 1 to maintain, repair, remodel and provide primary maintenance service to the various areas of the Tillamook Youth Correctional Facility and Camp Tillamook. You will work in a variety of trade areas including:  plumbing, carpentry, painting, plastering, general building maintenance and mechanical repair. As the facility operations specialist, you will be responsible for maintaining or improving safety, security, health, program operations and the maintenance and up-keep of the interior and exterior grounds. You may also perform or assist with other emergency non-maintenance work, if needed. Your Role as the Facility Operations Specialist Repair walls, doors, windows, roofs, gutters, floor tile, and the other building components. Perform preventive maintenance, receive, and complete work orders and troubleshoot mechanical and electrical equipment. Pour and finish concrete. Repair and maintain appliances. Order materials, parts, and supplies. Plumbing: Repair and replace fixtures, equipment, pipes and drains. Electrical: Replace lamps, switches, ballasts, receptacles and motors as allowed by code. Water and Sewer: Check and service well pump and sewage system. Ensure compliance with State Health Dept. and DEQ rules. Work with youth to train them in a variety of building maintenance and construction skills, and teach them good work habits, safety, housekeeping and proper use of hand and power tools. Assist other co-workers, managers, subordinates, and peers with monitoring and supervising youth while performing related duties within buildings and throughout the campus. Apply facilities management policies and procedures through coordination of training and resources for maintenance and operations personnel. Develop, write and present performance maintenance and cost reports using data captured in work order and maintenance tracking systems.   Additional Information: Open Until Filled: This recruitment will remain open until filled. Our first application screening is scheduled for 12/9/2021 at 8:30am, but we may close the announcement at any time after this date when we have received an adequate number of applications. We cannot guarantee that we will consider applications received after this screening date. We encourage interested applicants not to delay in applying. Representation: This position is represented by the Service Employees International Union (SEIU/OPEU). ABOUT OYA At OYA, diversity, equity, and inclusion are more than just words on a page. To meet our mission and live our values as an agency, DEI must be at the heart of all we do. We support cultural competence, develop teams and cultivate leaders in ways that are equitable to everyone, especially people of color, those who identify as LGBTQ+, or those from other marginalized communities. We are explicit and intentional as we identify resources that all our youth and staff need to grow and prosper. Our DEI work connects closely with our culture of positive human development, with safe and supportive environments where everyone is held accountable and connected to their community. The end goal is to protect the public and reduce crime by holding youth accountable and providing opportunities for reformation in safe environments. If you are looking to join a team that values individual and cultural differences, with the opportunity to contribute to youth reformation by enriching our workforce with diversity, OYA wants to hear from you!  People of color, women, and other members of historically marginalized communities are strongly encouraged to apply! Please take a moment to watch this quick video about Oregon Youth Authority, our team and our culture  bit.ly/work4OYA . For more information please visit  www.oregon.gov/oya . What's in it for You? OYA values our employees. We believe that your time outside of the workplace is as valuable as it is inside the workplace. We offer a great work/life balance with flexible work schedules on most positions and a competitive benefits package , including low-cost, high-coverage health insurance , generous time-off, and a competitive retirement plan . Discover more about working in Oregon state government by  clicking here . What You Need To Qualify A Bachelors degree in building construction, industrial engineering or related field AND one year of experience planning, scheduling, or coordinating facility system maintenance and construction projects; OR Four years of experience planning, scheduling or coordination facility system maintenance or construction projects. Special Requirements Driver's License: Driving is an essential function of this position. A valid driver license and an acceptable driving record are required for this position. We will conduct pre-employment driving records checks on our final candidate(s). The State of Oregon requires all executive branch employees to complete their COVID-19 vaccination series or have an approved exception to the requirement due to a medical condition or sincerely held religious belief. Successful candidates for this position must submit vaccination documentation or be approved for an exception prior to their first day of employment. Failure to provide proof of full documentation or receipt of an approved exception will lead to withdrawal of the job offer. For more information, visit our policy listed here . DESIRED ATTRIBUTES/APPLICATION SCORING CRITERIA :  In addition to your related work experience and education, we will use the attributes below as part of final scoring to advance those that qualify to the interview portion. Building maintenance experience Project management experience Maintenance work on building systems such HVAC, circulating pumps, sewer pumps, and mechanical systems. Good communications and customer service. One who can work independently and solve problems. Experience in state government procurement and purchasing process. How to apply: Please use the external link in this job announcement or go to oregonjobs.org and search job announcement REQ-80842 Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we are here to serve. OYA is an equal opportunity and affirmative action employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be individualized based on merit, competence, performance, and business need. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law.” The more diverse we are, the better our work will be.
Oregon Youth Authority Salem, Oregon
Oct 21, 2021
Full time
Oregon Youth Authority (OYA) is currently seeking an Information Systems Specialist 4 - Principal IT Support Specialist to join a great team of professionals at our Central Office located at the Equitable Building in Salem, Oregon. As the new Principal IT Support Specialist you will be accountable for ensuring continuity of computer system services for computer users by providing the technical expertise, assistance, and coordination necessary to install computer software products, video conference unit systems, modify/repair hardware and resolve technical problems for the 1,000+ users located throughout the state of Oregon. The responsibilities of this position will vary depending on the daily workload and current projects. Your Role: Provides technical support by telephone, remote technology, and on-site to computer users statewide. Investigate and diagnose computer-related problems reported by division staff across the state. Analyzes system performance, error codes, diagnostic messages and resolves problems or conflicts. Performance analysis is conducted regularly on PC's and to determine system performance levels. Configures client software, i.e. ODBC drivers, Outlook and Exchange email access, protocols, adapters, and TN3270 host emulation. Creates, maintains, and administers user logins to all OYA systems. Assists in educating users on the desktop system best practices, application, and operating system functions. Communicate major data system changes after determining programmatic impacts and establishing plans to coordinate any needed training or informational material. Hardware/software vendors are contacted not only in the arena for new products but also a prime source of information on better utilization of current hardware and software. Resolves intrusion, hacking, or virus incidents on user devices, this includes performing operating system and application patch management. Plan division data system needs for PC and network development. Image new computers and reimage computers as needed according to unit standards and specifications. Coordinate with business units to implement desktop systems that utilize industry best practices to meet Agency objectives. Deploy and integration of PC, laptops, video conference systems, and peripherals to a localized user base. Working Conditions Office environment – Majority of the time spent at a monitor, other computer equipment, or telephone. ​ Travel to field offices by car as required. Field office visits may require overnight accommodations based on location and level of duties performed. ​ Additional Information: Open Until Filled: This recruitment will remain open until filled. Our first application screening is scheduled for November 10, 2021 at 8:30am, but we may close the announcement at any time after this date when we have received an adequate number of applications. We cannot guarantee that we will consider applications received after this screening date. We encourage interested applicants not to delay in applying. Location : This position is located at the Central Office in Salem but will occasionally assist and provide backup support to other remote sites within Oregon. Representation : This position is represented by the Service Employees International Union (SEIU/OPEU). ABOUT OYA At OYA, diversity, equity, and inclusion are more than just words on a page. To meet our mission and live our values as an agency, DEI must be at the heart of all we do. We support cultural competence, develop teams and cultivate leaders in ways that are equitable to everyone, especially people of color, those who identify as LGBTQ+, or those from other marginalized communities. We are explicit and intentional as we identify resources that all our youth and staff need to grow and prosper. Our DEI work connects closely with our culture of positive human development, with safe and supportive environments where everyone is held accountable and connected to their community. The end goal is to protect the public and reduce crime by holding youth accountable and providing opportunities for reformation in safe environments. If you are looking to join a team that values individual and cultural differences, with the opportunity to contribute to youth reformation by enriching our workforce with diversity, OYA wants to hear from you!  People of color, women, and other members of historically marginalized communities are strongly encouraged to apply! Please take a moment to watch this quick video about Oregon Youth Authority, our team and our culture  bit.ly/work4OYA . For more information please visit  www.oregon.gov/oya . What's in it for You? OYA values our employees. We believe that your time outside of the workplace is as valuable as it is inside the workplace. We offer a great work/life balance with flexible work schedules on most positions and a competitive benefits package , including low-cost, high-coverage health insurance , generous time-off, and a competitive retirement plan . Discover more about working in Oregon state government by  clicking here . What We Are Looking For: (a) Three (3) years of information systems experience in: (agency will specify specific experience); OR (b) An Associate's degree in Computer Science, Information Technology, or related field, OR completion of a two (2) year accredited vocational training program in information technology or related field; AND one (1) year of information systems experience in: (agency will specify specific experience). The State of Oregon requires all executive branch employees to complete their COVID-19 vaccination series or have an approved exception to the requirement due to a medical condition or sincerely held religious belief. Successful candidates for this position must submit vaccination documentation or be approved for an exception prior to their first day of employment. Failure to provide proof of full documentation or receipt of an approved exception will lead to withdrawal of the job offer. For more information, visit our policy listed here . Special Qualifications : (check the position description if there are any special license, certification, etc. needed for the position. This is where the bilingual language would go if it is REQUIRED for the position) Common ones we use: Driving is an essential function of this position. A valid driver license and an acceptable driving record are required for this position. We will conduct pre-employment driving records checks on our final candidate(s). Current certification in CompTIA A+ or pass certification exam within 6 months of hire date (OYA will pay for training and certification exam). Current certification in CompTIA Network+ or pass certification exam within 6 months of hire date (OYA will pay for training and certification exam);  Information Technology Infrastructure Library (ITIL) Foundations or pass certification exam within 12 months of hire date (OYA will pay for training and certification exam). ​ REQUIRED SKILLS: Excellent customer service skills. Effective team participation skills. Values diversity, equity, and inclusion (DEI) efforts and working with diverse populations. DESIRED ATTRIBUTES/APPLICATION SCORING CRITERIA :  In addition to your related work experience and education, we will use the attributes below as part of final scoring to advance those that qualify to the interview portion. Experience supporting Windows 10 and Microsoft 365 Experience with imaging computers via SCCM Experience with ITIL framework and ITSM Experience with Active Directory administration How to apply: Please go to oregonjobs.org and search job announcement REQ-79044. Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we are here to serve. OYA is an equal opportunity and affirmative action employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be individualized based on merit, competence, performance, and business need. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law.” The more diverse we are, the better our work will be.
Oregon Youth Authority Woodburn, Oregon
Jul 20, 2021
Full time
OREGON YOUTH AUTHORITY Sr. Principal IT Support Specialist - ISS5 (Relocation Assistance Available!) Salem - CENTRAL OFFICE OYA Welcomes You To Join Our Team as the next Sr. Principal IT Support Specialist! OYA's Information Services Department is recruiting for a full-time, permanent Sr. Principal IT Support Specialist to provide support of client/server hardware and software systems and network, and the associated infrastructures required for maximum systems and applications availability.   This position assists users and answers uncommon questions, which may be referred from other IS staff or require on-site analysis or extensive remote diagnosis and deals with recurring problems or have widespread consequences and implications to the overall system.  These problems require actual system fixes rather than correcting operator errors.  When resolving conflicts, it is essential to prioritize problems and solutions for OYA users.  As the Sr. Principal IT Support Specialist, you will provide software fixes and physically repair hardware and equipment and conduct formal and informal training for assigned infrastructures.  Your Role as Sr. Principal IT Support Specialist Provides technical support by telephone and on-site to computer users statewide.   Analyzes system performance, error codes, diagnostic messages, and resolves problems or conflicts.   Conducts performance analysis regularly on computers to determine system performance levels and remediation services as needed. Conducts both formal and informal training for users and local system representatives.  Configures client software i.e. Outlook, Exchange, and e-mail access. Performs high level technical support for all OYA offices located throughout the State of Oregon. Typically deals with problems that are recurring or have widespread consequences and those that require actual system fixes rather than eliminating operator errors. Contacts hardware/software vendors for new products and the prime source of information on better utilization of current hardware and software.   Investigates, evaluates and tests information gained from vendor contacts upon request. Writes installation documentation and maintains knowledge library. Resolves intrusion, hacking or virus incidents on user devices. Monitors stability of software, diagnoses, and solves problems. Install, modify, and monitor multiple Local Area Networks (LANs), which evolve continuously, to incorporate changes or enhancements while maintaining the integrity of existing systems.  Coordinates with the State Data Center, business applications, and database administration functions to implement systems that utilize industry best practices to meet agency objectives. Creates detailed system test plans and coordinates and performs in-depth testing, including end-user reviews, for modified and new systems. Builds an implementation plan and creates documentation. Conducts business analysis and research on significant portions of a large system or on a new process within an established business. Participates in tactical planning, considering issues such as conflicts with other projects, system upgrades, operational needs, and implementation timeframes. Additional Information: Open Until Filled : This recruitment will remain open until filled. Our first application screening is scheduled for June 8, 2021 at 8:30am, but we may close the announcement at any time after this date when we have received an adequate number of applications. We cannot guarantee that we will consider applications received after this screening date. We encourage interested applicants not to delay in applying. Location : This position is located at the Central Office in Salem but will occasionally assist and provide backup support to other remote sites within Oregon. Representation : This position is represented by the Service Employees International Union (SEIU/OPEU). ABOUT OYA At OYA, diversity, equity, and inclusion are more than just words on a page. To meet our mission and live our values as an agency, DEI must be at the heart of all we do. We support cultural competence, develop teams and cultivate leaders in ways that are equitable to everyone, especially people of color, those who identify as LGBTQ+, or those from other marginalized communities. We are explicit and intentional as we identify resources that all our youth and staff need to grow and prosper. Our DEI work connects closely with our culture of positive human development, with safe and supportive environments where everyone is held accountable and connected to their community. The end goal is to protect the public and reduce crime by holding youth accountable and providing opportunities for reformation in safe environments. If you are looking to join a team that values individual and cultural differences, with the opportunity to contribute to youth reformation by enriching our workforce with diversity, OYA wants to hear from you!  People of color, women, and other members of historically marginalized communities are strongly encouraged to apply! Please take a moment to watch this quick video about Oregon Youth Authority, our team and our culture  bit.ly/work4OYA . For more information please visit  www.oregon.gov/oya . What's in it for You? OYA values our employees. We believe that your time outside of the workplace is as valuable as it is inside the workplace. We offer a great work/life balance with flexible work schedules on most positions and a competitive benefits package , including low-cost, high-coverage health insurance , generous time-off, and a competitive retirement plan . Discover more about working in Oregon state government by  clicking here . What You Need To Qualify: (a) Four (4) years of information systems experience in professional hands-on experience troubleshooting, and independently resolving moderately complex PC hardware and software problems ; OR (b) An Associate's degree in Computer Science, Information Technology, or related field, OR completion of a two (2) year accredited vocational training program in information technology or related field; AND two (2) years of information systems experience in professional hands-on experience troubleshooting, and independently resolving moderately complex PC hardware and software problems ; OR (c) A Bachelor's degree in Information Technology, Computer Science, or related field may substitute for all of the above. SPECIAL QUALIFICATIONS Driving is an essential function of this position. A valid driver license and an acceptable driving record are required for this position. We will conduct pre-employment driving records checks on our final candidate(s). Current certification in CompTIA A+ or pass certification exam within 6 months of hire date (OYA will pay for training and certification exam). Current certification in CompTIA Network+ or pass certification exam within 6 months of hire date (OYA will pay for training and certification exam);  Information Technology Infrastructure Library (ITIL) Foundations or pass certification exam within 12 months of hire date (OYA will pay for training and certification exam). Desired Attributes/Application Scoring Criteria:   In addition to your related work experience and education, we will use the attributes below to determine whom to interview.  Knowledge and experience to provide system support in Microsoft desktop operating systems, Active Directory, and other Enterprise Class systems.  This position must have advanced knowledge of supporting systems in a diverse networked environment. Strong background in IT service delivery with a track record of meeting business requirements and SLAs Expert knowledge of Windows 10 and productivity software (MS Office365). Solid understanding of AD, Domains, and inter-connectivity technologies such as TCI/IP and DHCP How to apply: Please see link below to take you directly to the State of Oregon job website. Or click here. Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we are here to serve. OYA is an equal opportunity and affirmative action employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be individualized based on merit, competence, performance, and business need. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law.” The more diverse we are, the better our work will be. Applicants with a disability may request a reasonable accommodation to participate in the hiring process. For assistance regarding reasonable accommodation or for alternative format please contact OYA Recruitment at 503-373-7301. Oregon Relay Service can be reached by calling 7-1-1.