Planned Parenthood of Northern New England

Planned Parenthood of Northern New England (PPNNE)   is seeking an experienced candidate to fill a full time ( 37.5hrs/week )   Director of Facilities   position based out of Maine, New Hampshire or Vermont. This role directs the design, planning and construction and maintenance of the organization’s facilities and properties and is responsible for developing budgets and long-range facilities plans based on needs. Other duties include oversite of the function of all building systems, monitoring budgets, ensuring building operations comply with all local zoning laws & regulations as well as negotiating lease renewals and service contracts as needed.  CHARACTERISTIC RESPONSIBILITIES Project manage all aspects of facility changes, e.g., renovations, new locations, relocations, closures, etc. Develop organization wide facility maintenance plan Primary point of contact for Facilities Management vendor Coordinate annual capital budget and help sites budget for planned non-capital improvements to facilities Manage rental expenses, including but not limited to rent, CAMs, utilities, invoices etc. Monitor all sites annually for adequacy of layout, cleanliness and safety of the facility; monitor all sites for compliance with ADA guidelines and initiate corrective action as needed Interact with landlords regarding facility maintenance, mechanical support (electrical, heating and plumbing), and all external lighting and access Monitor facility lease contracts and negotiate lease renewals Comply with all federal, state and local legal facility requirements and advise management on needed changes Coordinate with sites to maintain inventory of all equipment, facilitate repairs and replace according to schedule.  Assists with staff related needs for comfortable, efficient and ergonomically functional work space Maintain company vehicles, ensuring that they are properly services, inspected, registered and insured Maintain cooperative working relationships with federal, state, and local law enforcement agencies General office maintenance and little repairs may be required Demonstrate flexibility and teamwork Complete all responsibilities according to established protocols, policies and standard practices in the areas of customer service, quality assurance and regulatory compliance programs such as HIPAA (Health Information Portability & Accountability Act), OSHA (Occupational Safety & Health Act) and CLIA (Clinical Laboratory Improvement Administration) Attend meetings and trainings as required Other duties and projects as assigned Incorporate customer satisfaction into all aspects of operations Support a culture where each team member takes responsibility for evaluating existing systems, helps to create new systems and influences decision making as appropriate Support a culture where each staff person listens and contributes to department, site, and agency discussions and decision making as appropriate Demonstrates understanding of and comfort with all services provided by PPNNE Demonstrate flexibility and teamwork, understand that staffing needs and schedules fluctuate, which will require flexible work schedules and/or additional work hours Ask questions, think creatively and challenge colleagues in order to be part of a successful team QUALIFICATIONS Bachelor’s degree or relevant experience, 3-5 years’ experience with facilities management and office supply/equipment procurement Ability to maintain systems to coordinate and facilitate work flow Demonstrated understanding of OSHA, ADA and other legal requirements Demonstrated skills prioritizing and organizing workload Superb attention to detail Ability to handle discreet, confidential information Ability to operate all office equipment Expertise with Windows based word processing and data management programs and spreadsheets Team centered cooperative work philosophy Physical mobility sufficient to move throughout the workspace independently or with minimal assistance. Must be able to lift and move heavy boxes, containers, office furniture, etc. Visual acuity and digit dexterity sufficient to operate office equipment Valid driver’s license; ability to travel throughout affiliate as needed Understanding of and comfort with all services provided by PPNNE COMPENSATION & BENEFITS The range of pay for this position is $60,177 - $87,672/yr, depending on experience. Access to benefits are available such as health, dental, vision, paid time off as well as a retirement fund. Interested applicants please submit a cover letter and resume by clicking APPLY on our website at   https://jobs.lever.co/ppnne .   Planned Parenthood of Northern New England welcomes diversity & is an Equal Opportunity Employer

Planned Parenthood of Northern New England (PPNNE)  is seeking a full time  Vice President of Human Resources   based out of VT, NH or ME, with proven management experience to support and work to continually improve the HR services we provide to our 200+ staff across VT, NH, & Maine.   The VP of HR will participate and partner with the CEO and the Management Team in the development of PPNNE’s plans, policies and programs to ensure the fulfillment of PPNNE’s strategic goals within a sound business environment. This position will provide oversight over all sectors of Human Resource activities including benefits, payroll, credentialing, employee relations, workforce recruitment, orientation, development, safety, wellness, and risk management. Characteristic Responsibilities Participate and partner with the President/ CEO and the Management Team in the development of PPNNE's plans policies and programs to ensure the fulfillment of PPNNE’s strategic goals within a sound business environment Oversee all Human Resources activities including benefits, payroll, credentialing, employee relations, workforce recruitment, orientation, development, safety, Wellness, and risk management Be a custodian leader and role model for key components of PPNNE culture Be a resource for supervisors – assist with assessment of development needs; plan and deliver trainings as needed; coach managers dealing with difficult situations Provide direction for managers dealing with employee performance issues to ensure consistent, fair, and timely resolution of problems Partner with Health Center operations on issues of workplace safety  Evaluate trends in workforce, assess the organization staffing needs relative to the strategic goal, and work with the management team to create an overall HR strategy Ensure all Human Resources functions comply with current and applicable federal and state regulations (for example: ERISA, FLSA, HIPAA, ADA, COBRA) Comfortably represent and discuss the mission and services provided by PPNNE Manage risk and HR areas through a variety of strategies, consult legal counsel as needed Provide leadership and coordination of the creation of the annual agency payroll budget and prepare reports and analysis through creation and execution of board approved budget Ensure PPNNE's benefit package creates employee satisfaction at a sustainable cost for the organization Ensure benefits plans are administered correctly and in compliance with all laws Act as a plan fiduciary by overseeing the day-to-day operations of the 403B for the exclusive benefit of the Plan Participants and Beneficiaries, and in accordance with the terms of the plan Communicate effectively to the employees about the benefits package oversee compensation to ensure all staff salaries are aligned with recruiting and retention goals and internal equity is maintained Do market research as needed, create and evaluate salary increase proposals, and maintain job descriptions, exempt / non exempt classifications, and grading system Oversee biweekly payrolls, including gross wage calculations, deductions, and tax payments and reporting Ensure medical provider credentialing is complete, correct and timely  Demonstrate flexibility and teamwork; Understand that staffing needs and schedules fluctuate which will require flexible work schedule and/ or additional hours; Be willing to listen and contribute to the department site and agency discussions and decision making; Incorporate customer satisfaction into all aspects of operation Participate in HR planning and communication activities, including open enrollment, budgeting, and strategic planning Assist with other department initiatives and projects as needed Qualifications Masters degree or bachelors degree plus ten years of progressive HR generalist experience, and substantial experience in performing the full range of supervisory duties and or equivalent combination of education and experience from which comparable knowledge and abilities can be acquired Specialized training and employment law, compensation, organizational planning, organizational development, employee retention, safety and training, and Labor Relations preferred Understanding of and comfort level with all services provided by PPNNE Excellent communication skills and ability to deal effectively with a diverse group of individuals and organization in and outside of PPNNE Experience as a manager or supervisor is required  Ability to use good judgment and sensitive situations Strong skills in Microsoft Office suite applications Ability to handle confidential and sensitive  information appropriately SPHR certification preferred Nonprofit healthcare experience preferred  Commitment to customer service and satisfaction Commitment to team orientation flexibility initiative creative thinking and willingness to learn Ability to travel throughout affiliate as needed Compensation & Benefits: The range of pay for this position is $150,000 to $175,000/yr, depending on experience. Access to benefits are available such as health, dental, vision, paid time off as well as a retirement fund. $150,000 - $175,000 a year Interested applicants please submit a cover letter and resume by clicking APPLY on our website  https://jobs.lever.co/ppnne .     Planned Parenthood of Northern New England welcomes diversity & is an Equal Opportunity Employer 

Planned Parenthood of Northern New England (PPNNE)   is seeking a qualified candidate to fill a full time, exempt, Health Center Site Manager   position based out of our   Portland, ME   health center. The Site Manager oversees all daily administrative and health center operations, manages and coordinates training of the health center staff, provides direct administrative & clinical back up support to staff working with patients to assist meeting their needs and reports to the executive management team on the improvement and overall functionality of the health center.  Characteristic Responsibilities Oversee all daily activities of the health center Become familiar with, and able to comfortably discuss (using appropriate language) all services provided by PPNNE, including all FDA-approved methods of birth control, STI testing and abortion Ensure the practitioner and HCA schedules match available appointments to patient needs and maximize program efficiency Increase patient satisfaction by ensuring that the health center systems deliver minimal wait times, increased access, and a sense of personal care Ensure that daily administrative procedures are completed correctly, including insurance billing, encounter form auditing, cash handling, and daily deposits. Manage patient complaints or sensitive patient situations and assist staff in directing these issues to a supervisor Coordinate communication within the site staff so that problems are identified and solved, changes are communicated, and priorities are clear Create the annual visit and expense budget, involving the team in planning and goal setting. Review critical indicators on a daily, weekly and monthly basis, spotting trends and planning interventions as needed Identify training needs for staff and ensure appropriate ongoing training happens Oversee inventory systems to ensure that all programs have sufficient amounts of appropriate medical supplies and unexpired medications Ensure that medical equipment is in good working order and that the physical space is clean, safe and inviting Ensure all required statistics about the site’s medical programs are submitted in a timely way Share decision-making, facilitate effective group processes, use data to analyze problems and evaluate solutions, focus on systems thinking, and foster a supportive, caring and professional atmosphere Ensure that Quality Assurance and Risk Management policies and procedures are implemented, including the submission of Occurrence Reports and patient complaints. Oversee security at the site, including quarterly emergency drills Establish relationships and network in the community to increase PPNNE’s visibility Ensure that all site staff understand PPNNE’s mission and that all site practices are consistent with our mission and management philosophy Incorporate customer satisfaction into all aspects of operations Support a culture where each team member takes responsibility for evaluating existing systems, helping to create new systems and influencing decision making as appropriate Support a culture where each staff person listens and contributes to department, site, and agency discussions and decision making as appropriate Demonstrate flexibility and teamwork, understand that staffing needs and schedules fluctuate, which will require flexible work schedules and/or additional work hours Qualifications Related degree, certificate or diploma and3-5 years of health management or related supervisory experience Demonstrated leadership ability Supervisory experience Demonstrates understanding of and comfort with all services provided by PPNNE Experience with medical program administration Commitment to customer service and satisfaction Commitment to a team orientation Flexibility, initiative, creative thinking, and a willingness to learn required Excellent communication skills, both written and oral Ability to operate all normal office equipment Ability to travel within PPNNE affiliate for trainings or meetings as appropriate Compensation & Benefits The range of pay for this position is $70,000 - $75,000/yr   depending on experience. Access to benefits are available such as health, dental, vision, paid time off as well as a retirement fund. Interested applicants please submit a cover letter and resume by clicking APPLY on our website at  www.ppnne.org/jobs .  Planned Parenthood of Northern New England welcomes diversity & is an Equal Opportunity Employer