Bilingual Administrative Coordinator II

About CRS

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.

Background

CRS’s Mission & Mobilization Division is building a movement of millions of people in the United States to increase the Church’s impact and influence in combatting global poverty, violence and injustice. Animated by our Catholic faith’s call to action to alleviate suffering and work to create a more just world for the world’s poorest, most marginalized and vulnerable people, CRS’ Movement Building strategy is the outward expression of missionary discipleship—calling forth leaders who have encountered Christ in the face of the poor, becoming prophetic advocates for justice and the common good.

Job Summary

The primary responsibilities of the Bilingual Administrative Coordinator II are to provide overall support to the Movement-Building and Issue-Based Campaign team within CRS’ Mission & Mobilization (M2) division.  This includes administrative and project support relevant to the Movement-Building and Issue-Based Campaigning department, sharing pertinent information, and report preparation.

This position is responsible for coordinating projects that involve working with staff at all levels and supporters.

The Bilingual Administrative Coordinator II is responsible for virtual and in-person event planning, calendar management, travel arrangements and logistical support, translation and interpretation (English/Spanish), and budget.

Roles and Key Responsibilities

Event Planning and Travel Logistics for Chapter Management, Campaigns and Hispanic Engagement

• Plans agendas, schedules, and coordinates logistics for internal/external meetings and events for the Director, Movement-building & Issue-based Campaigns, for the Director of the Campaign Team, and three (3) National Advisors
• Arranges travel for the Director, Movement-building & Issue-based Campaigns, for the Director of the Campaign Team, and (3) National Advisors including but not limited to coordination of tickets, visas, processing travel-expense reporting and reimbursements.
• Provides travel support for international immersion trips, speakers tours and advocacy Hill days
• Serves on M2’s virtual production team handling all aspects of some virtual events, including video recording, production and publishing

Finance & Budget

• Collaborates with Executive Assistant to manage departmental financial matters, including ongoing monitoring of budgets across all units, credit card reconciliation, payment processing, and guidance regarding financial systems and processes

Data and Communications Platforms

• Manages content for relevant SharePoint sites and Microsoft (MS) Teams channels, including posting documents, sharing relevant communications, and organizing information
• Updates Gateway data and runs Gateway reports
• Update and curate bilingual content for constituent digital platforms, including, Gateway Communities

Translation Interpretation & Support

• Translates (English/Spanish) materials for a variety of audiences: internal and external
• Interprets (English/Spanish) for M2 events as necessary
• Provides translation support for telephone inquiries as needed

Administrative Support

• Facilitates engagement of consultants, and hiring of interns and/or summer hires as needed
• Formats, edits, proofreads, reproduces, and distributes materials, including PowerPoint presentations, spreadsheets, reports, and other documents in English and Spanish as needed
• Attends meetings and produces meeting minutes and notes as needed
• Manages departmental timesheets and monitors leave requests
• Orders supplies and equipment as needed
• Serves as the department’s CRS brand ambassador to ensure adherence to CRS guidelines in collaboration with Marketing and Communication (MARCOM)
• Manages routine inquiries received by the department and Director II, Movement-building & Issue-based Campaign team (English/Spanish)
• Conducts research as necessary for various projects
• Supports other units within Mission & Mobilization as needed

Qualifications

Basic Qualifications

Education and Experience

• Required:  Associates degree in a related field. Bachelor’s degree a plus
• 3+ years of administrative experience in a fast-paced office environment

Required Languages – Bilingual (English, Spanish)

Work hours: Regular core hours plus must be available to work limited (no more than 5 hours per month) weeknight hours and limited weekend hours (no more than 3 hours per month).

Travel: Not applicable

Knowledge, Skills and Abilities (SKAs)

• Strong communication skills, both oral and written
• Excellent organizational skills and strong attention to detail
• Proactive approach to responsibility and team building
• Creative approach to work with emphasis on systems efficiency
• Proficiency with MS Office 365 Suite including Outlook, Word, Excel and Power Point; familiarity with SharePoint
• Financial or budget experience a plus
• Ability to work under pressure, handle demands of multiple people and priorities, functioning independently or in coordination with others
• Ability to handle routine work as well as special assignments; willingness to develop new skills
• Consistently exercises good judgment regarding priorities and workflow
• Ability to initiate projects, consulting with appropriate staff as needed and see tasks through to completion

Preferred Qualifications

• Working knowledge of Catholic Church structure

• Familiarity with customer relations databases or previous experience with constituent relationship management (CRM) database such as Salesforce

Agency-wide Competencies

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

• Integrity
• Continuous Improvement & Innovation
• Builds Relationships
• Develops Talent
• Strategic Mindset
• Accountability & Stewardship

Supervisory Responsibilities As needed: interns and summer-hires

What we offer

CRS offers a comprehensive benefits package including medical, dental, life insurance, vision, generous retirement savings plan and the opportunity to work in a collaborative, mission-driven culture that is committed to improving the lives of the poor throughout the world.

***Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

NOTE: All interested applicants must be authorized to work in the U.S. at the time of application.

Disclaimer:  This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

CRS' talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

EOE/M/F/D/V - CRS is an Equal Opportunity Employer.