Technology Business Analyst - MGT - 22931

  • Federal Reserve Board
  • Washington, District of Columbia
  • Mar 21, 2022
Full time Information Systems Technology Construction Engineering Information Technology

Job Description

DESCRIPTION/RESPONSIBILITIES:
The Technology Business Analyst is responsible for helping business partners implement technology solutions in a cost-effective way by documenting the requirements of a product, project or program, and providing them as supporting documents for teams. The Technology Business Analyst provides general analytical support with guidance across the entire organization and learning and applying an understanding of key business processes, key business drivers, and the short and long-term direction of related technologies. The Technology Business Analyst deals with basic issues and questions throughout the development life-cycle utilizing business process, functional and technical expertise to achieve agreed to solutions. The Technology Business Analyst also leverages functional and technical knowledge from others to verify that business requirements and compliance requirements are verified via testing.

REQUIRED SKILLS:
Main focus is supporting our Facility Services branch on its applications and building automation technologies. Must be technically savvy with a proven track record of quickly assessing, analyzing, and resolving problems. Must demonstrate through work experiences the aptitude to work on and complete multiple projects while adhering to deadlines. Must have strong verbal and written communication skills; quickly master new technology, understanding how it is used, and how it can be leveraged by our users. Highly desirable is experience supporting facility and building management business users, applications, and technologies.

At the FR-25, Requires a bachelor’s degree in Computer Science, Information Systems, Business, Mathematics or other related field or equivalent work experience. Typically requires 4 or more years of relevant technical or business work experience. Requires knowledge of business operations, systems requirements and IT processes and technologies. Experience with information security, privacy, and risk assessment standards including FISMA, SOX, FedRAMP, etc. is preferred. Ability to multi-task and take direction, handle stringent deadlines and time and quality pressures to deliver in a challenging environment. Develops professional skills. Maintains awareness of evolving system development and quality assurance methodologies through professional publications and outside contacts. Ability to share with others the information gained by reviewing professional publications or by communicating with other professionals. Maintains a consulting mindset in all endeavors.

In addition to the FR-25 requirements, the FR-26 typically requires 5 or more years of relevant technical or business work experience.

In addition to the FR-26 requirements, the FR-27 requires technical and analytical ability along with oral and written communication skills typically acquired through the completion of a Bachelor’s Degree in Computer Science, Information Systems, Business, or a related discipline and 6 years related experience or the equivalent combination of education and relative experience in the application functional arena. Experience with IT governance, such as ITIL, ISACA, or CMMI; certification is preferred.  Develops and maintains professional consulting skills.

The candidate’s primary focus is supporting our Facility Services branch on its applications and building automation technologies. Additionally, we provide support for our Fine Arts branch and any other technology needs within our Technology Services branch. The candidate should be technically savvy with a proven track record of quickly assessing, analyzing, and resolving problems. Demonstrate through work experiences the aptitude to work and complete multiple projects while adhering to deadlines. The candidate should have strong verbal and written communication skills; able to communicate technical concepts to technical and non-technical stakeholders; able to quickly master new technologies, how they are used, and how they can be leveraged by our users. Previous experience supporting facility and building management business user groups with Smart Building technologies, sensor technologies, way-finding technologies, space planning systems, computer maintenance management systems, event management systems, building automation systems, building information management applications, and construction management systems is preferred.  Experience with Tridium Niagara, WebTMA, FM Interact, Newforma, Autodesk, Bluebeam, Tableau, SQL, Office 365 suite, SharePoint on-prem and on-line, as well as basic network troubleshooting, familiarity with computer systems configurations is also a plus.

Full vaccination is required as a condition of employment, unless a legally required exception applies.