The Oregon Health Authority Equity & Inclusion Division is hiring a Facilities Support Administrative Specialist!
The primary purpose of this position is to provide administrative support to the Traditional Health Worker (THW) Program. Key tasks include: 1) Provide administrative and staffing support to advisory councils and working committees established to develop and guide language access services and traditional health worker certification processes conducted by the Oregon Health Authority; 2) Enter data into the traditional health worker registry and produce registry reports; 3) Respond to inquiries regarding traditional health worker services, including testing and certification processes of traditional health workers.
MINIMUM QUALIFICATIONS
Three years of administrative experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis;
OR
An associate degree in general office occupations and two years of administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis;
OR
An equivalent combination of education and experience.
WHAT WE ARE SEEKING:
Requested Skills/Attributes:
Experience providing efficient processing of THW applications and certifications with meticulous attention to detail.
Familiarity with accurately entering THW registration information into program databases, ensuring data accuracy and completeness.
Proficient at collaborating with Manager, Coordinator, and technical support staff to identify and implement improvements to registries, resulting in enhanced efficiency and effectiveness.
Experience demonstrating expertise in THW registration processes, consistently meeting or surpassing established performance metrics.
Proven track record of managing all related correspondence promptly and effectively, fostering clear communication channels with stakeholders. Experience providing internal customer service to employees, ensuring effective day-to-day business operations.
Experience in externally facing customer service.
Experience stewarding relationships with agency and division staff, community partners, and members of the public.
Experience practicing principles of equity, inclusion, anti-racism, universal accessibility and culturally and linguistically appropriate services.
Familiarity with ADA regulations and/or principles of universal access.
Experience supporting workplace safety initiatives and/or familiarity with office safety and security needs.
Experience working in a large organizational setting, with complex systems and policies.
Familiarity with psychological first aid and trauma-informed crisis de-escalation techniques.
Bilingual language skills preferred.
Proficient at an expert level in Microsoft and Adobe products, and adept at learning and using new technology.
Proficiency in using MS Teams and Zoom for remote meetings.
Proficiency in using software and systems such as Smartsheets, Teams/SharePoint and other applications to support collaboration, coordinating projects and streamlining processes.
Working Conditions: The position is a hybrid mix of 3 days or more in office/remote work. Work is primarily performed within an office environment, with some contact with the public. Occasional extended hours may be required. Access to sensitive materials/information and confidentiality is required. Occasional travel for meetings may be required, primarily between Salem and Portland.
What's in it for you?
The Equity & Inclusion division is a team of passionate individuals working to identify and address health inequities. You will receive a comprehensive, competitive, and affordable benefits, leave, and wellness package, including:
medical, vision, and dental benefits
11 paid holidays
8 hours of vacation per month
8 hours of sick leave per month, eligible to be used as accrued
24 hours of personal business leave per fiscal year, eligible to be used after 6 months of service
Pension and retirement programs
Opportunity to potentially receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF)
How to apply:
Complete the online application at oregonjobs.org using job number REQ-151450
Deadline: 3/24/24
Mar 14, 2024
Full time
The Oregon Health Authority Equity & Inclusion Division is hiring a Facilities Support Administrative Specialist!
The primary purpose of this position is to provide administrative support to the Traditional Health Worker (THW) Program. Key tasks include: 1) Provide administrative and staffing support to advisory councils and working committees established to develop and guide language access services and traditional health worker certification processes conducted by the Oregon Health Authority; 2) Enter data into the traditional health worker registry and produce registry reports; 3) Respond to inquiries regarding traditional health worker services, including testing and certification processes of traditional health workers.
MINIMUM QUALIFICATIONS
Three years of administrative experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis;
OR
An associate degree in general office occupations and two years of administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis;
OR
An equivalent combination of education and experience.
WHAT WE ARE SEEKING:
Requested Skills/Attributes:
Experience providing efficient processing of THW applications and certifications with meticulous attention to detail.
Familiarity with accurately entering THW registration information into program databases, ensuring data accuracy and completeness.
Proficient at collaborating with Manager, Coordinator, and technical support staff to identify and implement improvements to registries, resulting in enhanced efficiency and effectiveness.
Experience demonstrating expertise in THW registration processes, consistently meeting or surpassing established performance metrics.
Proven track record of managing all related correspondence promptly and effectively, fostering clear communication channels with stakeholders. Experience providing internal customer service to employees, ensuring effective day-to-day business operations.
Experience in externally facing customer service.
Experience stewarding relationships with agency and division staff, community partners, and members of the public.
Experience practicing principles of equity, inclusion, anti-racism, universal accessibility and culturally and linguistically appropriate services.
Familiarity with ADA regulations and/or principles of universal access.
Experience supporting workplace safety initiatives and/or familiarity with office safety and security needs.
Experience working in a large organizational setting, with complex systems and policies.
Familiarity with psychological first aid and trauma-informed crisis de-escalation techniques.
Bilingual language skills preferred.
Proficient at an expert level in Microsoft and Adobe products, and adept at learning and using new technology.
Proficiency in using MS Teams and Zoom for remote meetings.
Proficiency in using software and systems such as Smartsheets, Teams/SharePoint and other applications to support collaboration, coordinating projects and streamlining processes.
Working Conditions: The position is a hybrid mix of 3 days or more in office/remote work. Work is primarily performed within an office environment, with some contact with the public. Occasional extended hours may be required. Access to sensitive materials/information and confidentiality is required. Occasional travel for meetings may be required, primarily between Salem and Portland.
What's in it for you?
The Equity & Inclusion division is a team of passionate individuals working to identify and address health inequities. You will receive a comprehensive, competitive, and affordable benefits, leave, and wellness package, including:
medical, vision, and dental benefits
11 paid holidays
8 hours of vacation per month
8 hours of sick leave per month, eligible to be used as accrued
24 hours of personal business leave per fiscal year, eligible to be used after 6 months of service
Pension and retirement programs
Opportunity to potentially receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF)
How to apply:
Complete the online application at oregonjobs.org using job number REQ-151450
Deadline: 3/24/24
The Oregon Health Authority Equity & Inclusion Division is hiring a Facilities Support Administrative Specialist!
If you are interested in the work we are doing, we want you to apply now!
The purpose of this position is to serve as the primary administrative staff to coordinate on-site office logistics related to serving members of the public and supporting OHA staff working onsite at the Five Oak building in downtown Portland. They collaborate with the Equity and Inclusion (E&I) and Health Policy & Analytics divisions to communicate information and share resources with employees based in the building related to facilities, technology, safety, and security topics. The position carries out on-site operations projects and serves as a general resource person and administrative problem solver to staff at all levels of the divisions, community partners, members of the public, contractors, both internally and externally. As the Five Oak building is updated to support accessible and flexible workspaces for OHA staff, this position will help identify problems and gaps, interpret changing policies, draft standard operating procedures and support processes for staff and partners interfacing with the Five Oak building.
MINIMUM QUALIFICATIONS
Three years of administrative experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis;
OR
An associate degree in general office occupations and two years of administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis;
OR
An equivalent combination of education and experience.
WHAT WE ARE SEEKING:
Requested Skills/Attributes:
Experience providing internal customer service to employees, ensuring effective day-to-day business operations.
Experience in externally facing customer
Experience stewarding relationships with agency and division staff, community partners, and members of the public.
Experience practicing principles of equity, inclusion, anti-racism, universal accessibility and culturally and linguistically appropriate services.
Familiarity with ADA regulations and/or principles of universal access.
Experience supporting workplace safety initiatives and/or familiarity with office safety and security needs.
Experience working in a large organizational setting, with complex systems and policies.
Familiarity with psychological first aid and trauma-informed crisis de-escalation techniques.
Bilingual language skills preferred.
Proficient at an expert level in Microsoft and Adobe products, and adept at learning and using new technology.
Proficiency in using MS Teams and Zoom for remote meetings.
Proficiency in using software and systems such as Smartsheet, Teams/SharePoint and other applications to support collaboration, coordinating projects and streamlining processes.
Working Conditions: This role encompasses a hybrid work model, combining in-office and remote work arrangements. The primary office location will be at the Five Oak Building in Portland, with an expectation of four days per week onsite.
What's in it for you?
medical, vision, and dental benefits
11 paid holidays
10 hours of vacation per month
8 hours of sick leave per month, eligible to be used as accrued
24 hours of personal business leave per fiscal year, eligible to be used after 6 months of service.
Pension and retirement programs .
Opportunity to potentially receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF) .
This is a full-time, limited-duration position represented by the union, with an anticipated duration of 17 months. There is potential for the creation of a permanent position for this role in the future.
OHA’s strategic goal is to eliminate health inequities in Oregon by 2030. OHA definition for health equity:
“Oregon will have established a health system that creates health equity when all people can reach their full potential and well-being and are not disadvantaged by their race, ethnicity, language, disability, age, gender, gender identity, sexual orientation, social class, intersections among these communities or identities, or other socially determined circumstances. Achieving health equity requires the ongoing collaboration of all regions and sectors of the state, including tribal governments to address: the equitable distribution or redistribution of resources and power; and recognizing, reconciling, and rectifying historical and contemporary injustices.” Click here , to learn more about OHA’s mission, vision and core values.
How to apply:
Complete the online application at oregonjobs.org using job number REQ-150987
Deadline: 3/28/24
Mar 12, 2024
Full time
The Oregon Health Authority Equity & Inclusion Division is hiring a Facilities Support Administrative Specialist!
If you are interested in the work we are doing, we want you to apply now!
The purpose of this position is to serve as the primary administrative staff to coordinate on-site office logistics related to serving members of the public and supporting OHA staff working onsite at the Five Oak building in downtown Portland. They collaborate with the Equity and Inclusion (E&I) and Health Policy & Analytics divisions to communicate information and share resources with employees based in the building related to facilities, technology, safety, and security topics. The position carries out on-site operations projects and serves as a general resource person and administrative problem solver to staff at all levels of the divisions, community partners, members of the public, contractors, both internally and externally. As the Five Oak building is updated to support accessible and flexible workspaces for OHA staff, this position will help identify problems and gaps, interpret changing policies, draft standard operating procedures and support processes for staff and partners interfacing with the Five Oak building.
MINIMUM QUALIFICATIONS
Three years of administrative experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis;
OR
An associate degree in general office occupations and two years of administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis;
OR
An equivalent combination of education and experience.
WHAT WE ARE SEEKING:
Requested Skills/Attributes:
Experience providing internal customer service to employees, ensuring effective day-to-day business operations.
Experience in externally facing customer
Experience stewarding relationships with agency and division staff, community partners, and members of the public.
Experience practicing principles of equity, inclusion, anti-racism, universal accessibility and culturally and linguistically appropriate services.
Familiarity with ADA regulations and/or principles of universal access.
Experience supporting workplace safety initiatives and/or familiarity with office safety and security needs.
Experience working in a large organizational setting, with complex systems and policies.
Familiarity with psychological first aid and trauma-informed crisis de-escalation techniques.
Bilingual language skills preferred.
Proficient at an expert level in Microsoft and Adobe products, and adept at learning and using new technology.
Proficiency in using MS Teams and Zoom for remote meetings.
Proficiency in using software and systems such as Smartsheet, Teams/SharePoint and other applications to support collaboration, coordinating projects and streamlining processes.
Working Conditions: This role encompasses a hybrid work model, combining in-office and remote work arrangements. The primary office location will be at the Five Oak Building in Portland, with an expectation of four days per week onsite.
What's in it for you?
medical, vision, and dental benefits
11 paid holidays
10 hours of vacation per month
8 hours of sick leave per month, eligible to be used as accrued
24 hours of personal business leave per fiscal year, eligible to be used after 6 months of service.
Pension and retirement programs .
Opportunity to potentially receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF) .
This is a full-time, limited-duration position represented by the union, with an anticipated duration of 17 months. There is potential for the creation of a permanent position for this role in the future.
OHA’s strategic goal is to eliminate health inequities in Oregon by 2030. OHA definition for health equity:
“Oregon will have established a health system that creates health equity when all people can reach their full potential and well-being and are not disadvantaged by their race, ethnicity, language, disability, age, gender, gender identity, sexual orientation, social class, intersections among these communities or identities, or other socially determined circumstances. Achieving health equity requires the ongoing collaboration of all regions and sectors of the state, including tribal governments to address: the equitable distribution or redistribution of resources and power; and recognizing, reconciling, and rectifying historical and contemporary injustices.” Click here , to learn more about OHA’s mission, vision and core values.
How to apply:
Complete the online application at oregonjobs.org using job number REQ-150987
Deadline: 3/28/24
Intertek, a leading provider of ATIC (Assurance, Testing, Inspection, and Certification) Services, is looking for a Part Time Intertek Certified Building Products Inspector to join our Building & Construction Product Inspection team. The Building & Construction team provides assurance, testing, inspection, and certification services and building science solutions to deliver Total Quality Assurance to the built environment. The team offers the architectural, engineering and construction (A/E/C) industry with a full suite of capabilities both in the lab and on site.
Intertek Certified Building Products Inspector – Part time – New England area of US
Intertek is searching for an Intertek Certified Building Products Inspector to join our Building & Construction team in the New England area of US.
The Building & Construction Product Inspector is responsible performing inspections at manufacturing facilities to ensure that products are being manufactured in accordance with established materials, processes, and documented production requirements.
This position offers candidates a flexible work schedule & the ability to work from home and at client locations.
What you will do:
Document manufacturer’s production and quality processes in an Initial Factory Assessment (IFA)
Review required production tests, including methods, equipment used and calibration of equipment
Inspect Intertek Listed products, subassemblies and components with respect to Certification Documents to determine compliance with the certification documents created based on tested products
Review Intertek label inventory and control for proper usage of the marks and security of the marks
Review non-compliances issued as a result of previous inspections and document those unresolved
Select samples as directed in the Certification Documents
Compile and document compliances and non-compliances and advise client on proper resolution
Communicate information between facility representatives and Intertek personnel.
Complete and submit Follow-Up Service Inspection Report
Perform other duties as required
What it takes to be successful in this role:
High School Diploma or GED and 10+ years directly related experience; Associates Degree in related area and 5+ years directly related experience; or Bachelor’s Degree in related area and 1+ year directly related experience
Knowledge of manufacturing processes
Knowledge of building products or construction methods
Knowledge of Quality Control methods (ISO 9000/14000, QS 9000, Six Sigma, Lean Manufacturing, Kaizen & Statistical Process Control) a plus
Must have access to the internet
Valid driver’s license and reliable driving record (required)
Ability to travel as business needs dictate
Must have strong computer skills
Physical Requirements:
Ability to lift up to 40 pounds
Ability to stand for prolonged periods of time
Ability to read small print with or without corrective lenses
Ability to climb stairs and ladders
Ability to drive for prolonged periods of time during the daytime and evening hours
Why work at Intertek?
Intertek is a world leader in the $250 billion Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. At Intertek, we exercise our spirit of innovation, the passion of our people and our unmatched customer commitment to realize our purpose of making the world an ever better, safer, and more sustainable place for all. Learn more about Our History and What We Do .
What we have to offer: Intertek is a drug-free workplace. As a condition of employment, all hires are required to pass a pre-employment drug test.
Intertek believes that Our People are our strongest tool for success. We are an Equal Opportunity Employer and do not discriminate against applicants due to veteran status or on the basis of disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, or gender identity.
For individuals with disabilities who would like to request an accommodation, or who need assistance applying, please email hr.eeoc.data@intertek.com or call 1-877-694-8543 (option #5) to speak with a member of the HR Department.
The base wage or salary range for this position is $30.00 to $42.00 per hour. Individual compensation packages are based on a variety of factors unique to each candidate including skill set, experience, qualifications and other job-related reasons. In addition to competitive compensation packages, Intertek employees are eligible for a variety of benefits including paid time off, paid holidays, paid parental leave, medical plan options, dental, vision, life and disability insurance, a 401(k) plan with company matching, tuition reimbursement, and more.
Mar 03, 2024
Part time
Intertek, a leading provider of ATIC (Assurance, Testing, Inspection, and Certification) Services, is looking for a Part Time Intertek Certified Building Products Inspector to join our Building & Construction Product Inspection team. The Building & Construction team provides assurance, testing, inspection, and certification services and building science solutions to deliver Total Quality Assurance to the built environment. The team offers the architectural, engineering and construction (A/E/C) industry with a full suite of capabilities both in the lab and on site.
Intertek Certified Building Products Inspector – Part time – New England area of US
Intertek is searching for an Intertek Certified Building Products Inspector to join our Building & Construction team in the New England area of US.
The Building & Construction Product Inspector is responsible performing inspections at manufacturing facilities to ensure that products are being manufactured in accordance with established materials, processes, and documented production requirements.
This position offers candidates a flexible work schedule & the ability to work from home and at client locations.
What you will do:
Document manufacturer’s production and quality processes in an Initial Factory Assessment (IFA)
Review required production tests, including methods, equipment used and calibration of equipment
Inspect Intertek Listed products, subassemblies and components with respect to Certification Documents to determine compliance with the certification documents created based on tested products
Review Intertek label inventory and control for proper usage of the marks and security of the marks
Review non-compliances issued as a result of previous inspections and document those unresolved
Select samples as directed in the Certification Documents
Compile and document compliances and non-compliances and advise client on proper resolution
Communicate information between facility representatives and Intertek personnel.
Complete and submit Follow-Up Service Inspection Report
Perform other duties as required
What it takes to be successful in this role:
High School Diploma or GED and 10+ years directly related experience; Associates Degree in related area and 5+ years directly related experience; or Bachelor’s Degree in related area and 1+ year directly related experience
Knowledge of manufacturing processes
Knowledge of building products or construction methods
Knowledge of Quality Control methods (ISO 9000/14000, QS 9000, Six Sigma, Lean Manufacturing, Kaizen & Statistical Process Control) a plus
Must have access to the internet
Valid driver’s license and reliable driving record (required)
Ability to travel as business needs dictate
Must have strong computer skills
Physical Requirements:
Ability to lift up to 40 pounds
Ability to stand for prolonged periods of time
Ability to read small print with or without corrective lenses
Ability to climb stairs and ladders
Ability to drive for prolonged periods of time during the daytime and evening hours
Why work at Intertek?
Intertek is a world leader in the $250 billion Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. At Intertek, we exercise our spirit of innovation, the passion of our people and our unmatched customer commitment to realize our purpose of making the world an ever better, safer, and more sustainable place for all. Learn more about Our History and What We Do .
What we have to offer: Intertek is a drug-free workplace. As a condition of employment, all hires are required to pass a pre-employment drug test.
Intertek believes that Our People are our strongest tool for success. We are an Equal Opportunity Employer and do not discriminate against applicants due to veteran status or on the basis of disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, or gender identity.
For individuals with disabilities who would like to request an accommodation, or who need assistance applying, please email hr.eeoc.data@intertek.com or call 1-877-694-8543 (option #5) to speak with a member of the HR Department.
The base wage or salary range for this position is $30.00 to $42.00 per hour. Individual compensation packages are based on a variety of factors unique to each candidate including skill set, experience, qualifications and other job-related reasons. In addition to competitive compensation packages, Intertek employees are eligible for a variety of benefits including paid time off, paid holidays, paid parental leave, medical plan options, dental, vision, life and disability insurance, a 401(k) plan with company matching, tuition reimbursement, and more.
Code for America believes government can work for the people, by the people, in the digital age, and that government at all levels can and should work well for all people. For more than a decade, we’ve worked to show that with the mindful use of technology, we can break down barriers, meet community needs, and find real solutions.
Our employees and active community of volunteers build and transform government and community tools and services, making them so good they inspire change. We merge the best parts of technology, nonprofit, and government to help support the people who need it most. With a focus on diversity, equity, inclusion, and deep empathy for partners in government and community organizations and the people that our partners serve, we’re building a movement of motivated change agents driven by meaningful results and lasting impact. At Code for America, you contribute to exciting work while learning and developing in a supportive and flexible environment. Our compensation and benefits are holistic and thoughtfully curated to represent our employees and our mission. Help us drive real generational change that lasts.
We’re seeking Staff Software Engineers to support organization-wide technical efforts and strengthen our software engineering teams.
As of October 27, 2023, Code for America has reached a CBA (collective bargaining agreement) with Code for America Workers United, affiliated with OPEIU (Office Professional Employees International Union, Local 1010). This position is designated as being part of Code for America Workers United. There will be union dues or fees associated with this position. The amount of the dues or fees will be set by the union, and we do not yet know what that amount will be.
About the role:
Code for America’s Software Engineers are involved in all stages of our products’ lifecycle: Research, design, prototyping, developing applications, tools, services or specialized utility programs that integrate with government systems at scale.
This role may report into either our Sr. Director of Engineering or VP of Engineering.
In this position you will:
As a Staff Engineer you work well with ambiguity, enjoy simplifying complex product specifications into nonfunctional designs and technical specifications that persuasively articulate a technical approach to make your team more effective.
You enjoy supporting Engineering Leads tackle a particularly difficult technical/architectural challenge, identify process improvements that lead to efficiency gains, or identify opportunities to deepen the team's impact and achieve their goals.
You develop software with high output, high quality and high stability to maintain our uptime SLA.
You prototype to show what’s possible.
You gain a deep understanding of the portfolio needs.
You break down and estimate work for more junior engineers and positively influence cross-functional partners across the portfolio.
About you:
Bachelor’s degree in Computer Science, Engineering, Applied Mathematics or related experience in the field of software engineering
6 years of experience with OOP languages Java, JavaScript and Ruby on Rails.
6 years of experience with AWS Cloud computing or 1 year of experience with Aptible
Applied computer science and web fundamentals, from data structures to APIs
Eager in collaborating with others, provide technical and professional mentorship
Possess excellent written and verbal communication skills
4 years developing and deploying with Github and CICD pipelines (Circle.ci or Jenkins).
4 or more years working in Agile Software Development model, XP, or TDD
Experience optimizing performance, investigating, troubleshooting and fixing customer issues as a full-stack engineer.
Write clean, maintainable, and well-architected code
Write concise documentation
It's a bonus if you have:
Familiarity with pair programming and test driven development
Experience with Separation of Concerns, Service Oriented, and Component based Architecture
Experience with making government services better for people who need them most
Experience with the justice system, social safety net, or other mission relevant experience
Interest in with AI, GAI, Data Factory, Software Connector Strategies
What you'll get:
Salary:
Code for America’s salary bands are transparent internally as a part of our commitment to diversity, equity, and inclusion. We are happy to extend this transparency during the recruitment process. As a part of our equitable hiring practices, we aim to target the midpoint of the 2nd quartile of the range for all new hires.
The targets for this role are dependent on the market/geographic location. The targets for this role range from $128,945 to $157,850 annually .
Benefits and perks:
Values :
Leadership and teammates who value Equity, Inclusion, and Diversity (DE&I)
A collaborative, cross-functional, hardworking and fun environment
Medical & Retirement :
Full benefits package with 100% coverage towards select medical, dental and vision plans and contributes 80% of the cost towards dependent and family coverage
401k plan with matching funds up to 3%
Professional development :
Bi annual 360 review process alongside compensation reviews
$1000 annual (per calendar year) stipend towards professional development
A manager and org-wide structure that supports and enables professional development
Flexible Time :
Code for America employees may not work remotely outside of the US at anytime during their employment
Unlimited Paid Time Off policy
Flexible working hours- Full time employees work 40 hours however we aim to hold all internal meetings between 10 AM - 3 PM PT
Code for America employees may work remotely across the US
Employee enablement support:
$200 stipend in first paycheck for remote environment setup
Additional equipment reimbursement of up to $500 for remote enablement
Cell phone and/or internet reimbursement of $50 per month
Equal Employment Opportunity:
Code for America values a diverse, equitable, and inclusive workplace and strongly encourages women, people of color, LGBTQ+ folks, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. Code for America is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.
Dec 06, 2023
Full time
Code for America believes government can work for the people, by the people, in the digital age, and that government at all levels can and should work well for all people. For more than a decade, we’ve worked to show that with the mindful use of technology, we can break down barriers, meet community needs, and find real solutions.
Our employees and active community of volunteers build and transform government and community tools and services, making them so good they inspire change. We merge the best parts of technology, nonprofit, and government to help support the people who need it most. With a focus on diversity, equity, inclusion, and deep empathy for partners in government and community organizations and the people that our partners serve, we’re building a movement of motivated change agents driven by meaningful results and lasting impact. At Code for America, you contribute to exciting work while learning and developing in a supportive and flexible environment. Our compensation and benefits are holistic and thoughtfully curated to represent our employees and our mission. Help us drive real generational change that lasts.
We’re seeking Staff Software Engineers to support organization-wide technical efforts and strengthen our software engineering teams.
As of October 27, 2023, Code for America has reached a CBA (collective bargaining agreement) with Code for America Workers United, affiliated with OPEIU (Office Professional Employees International Union, Local 1010). This position is designated as being part of Code for America Workers United. There will be union dues or fees associated with this position. The amount of the dues or fees will be set by the union, and we do not yet know what that amount will be.
About the role:
Code for America’s Software Engineers are involved in all stages of our products’ lifecycle: Research, design, prototyping, developing applications, tools, services or specialized utility programs that integrate with government systems at scale.
This role may report into either our Sr. Director of Engineering or VP of Engineering.
In this position you will:
As a Staff Engineer you work well with ambiguity, enjoy simplifying complex product specifications into nonfunctional designs and technical specifications that persuasively articulate a technical approach to make your team more effective.
You enjoy supporting Engineering Leads tackle a particularly difficult technical/architectural challenge, identify process improvements that lead to efficiency gains, or identify opportunities to deepen the team's impact and achieve their goals.
You develop software with high output, high quality and high stability to maintain our uptime SLA.
You prototype to show what’s possible.
You gain a deep understanding of the portfolio needs.
You break down and estimate work for more junior engineers and positively influence cross-functional partners across the portfolio.
About you:
Bachelor’s degree in Computer Science, Engineering, Applied Mathematics or related experience in the field of software engineering
6 years of experience with OOP languages Java, JavaScript and Ruby on Rails.
6 years of experience with AWS Cloud computing or 1 year of experience with Aptible
Applied computer science and web fundamentals, from data structures to APIs
Eager in collaborating with others, provide technical and professional mentorship
Possess excellent written and verbal communication skills
4 years developing and deploying with Github and CICD pipelines (Circle.ci or Jenkins).
4 or more years working in Agile Software Development model, XP, or TDD
Experience optimizing performance, investigating, troubleshooting and fixing customer issues as a full-stack engineer.
Write clean, maintainable, and well-architected code
Write concise documentation
It's a bonus if you have:
Familiarity with pair programming and test driven development
Experience with Separation of Concerns, Service Oriented, and Component based Architecture
Experience with making government services better for people who need them most
Experience with the justice system, social safety net, or other mission relevant experience
Interest in with AI, GAI, Data Factory, Software Connector Strategies
What you'll get:
Salary:
Code for America’s salary bands are transparent internally as a part of our commitment to diversity, equity, and inclusion. We are happy to extend this transparency during the recruitment process. As a part of our equitable hiring practices, we aim to target the midpoint of the 2nd quartile of the range for all new hires.
The targets for this role are dependent on the market/geographic location. The targets for this role range from $128,945 to $157,850 annually .
Benefits and perks:
Values :
Leadership and teammates who value Equity, Inclusion, and Diversity (DE&I)
A collaborative, cross-functional, hardworking and fun environment
Medical & Retirement :
Full benefits package with 100% coverage towards select medical, dental and vision plans and contributes 80% of the cost towards dependent and family coverage
401k plan with matching funds up to 3%
Professional development :
Bi annual 360 review process alongside compensation reviews
$1000 annual (per calendar year) stipend towards professional development
A manager and org-wide structure that supports and enables professional development
Flexible Time :
Code for America employees may not work remotely outside of the US at anytime during their employment
Unlimited Paid Time Off policy
Flexible working hours- Full time employees work 40 hours however we aim to hold all internal meetings between 10 AM - 3 PM PT
Code for America employees may work remotely across the US
Employee enablement support:
$200 stipend in first paycheck for remote environment setup
Additional equipment reimbursement of up to $500 for remote enablement
Cell phone and/or internet reimbursement of $50 per month
Equal Employment Opportunity:
Code for America values a diverse, equitable, and inclusive workplace and strongly encourages women, people of color, LGBTQ+ folks, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. Code for America is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.
King County
201 South Jackson Street. Seattle Washington
The King County Road Services Division is looking for an experienced Accounts Payable Specialist (Fiscal Specialist III ) to become a valuable addition to our dynamic team! In this role, you’ll have an opportunity to showcase your expertise/knowledge in multiple areas, and provide financial, accounting, and fiscal support. We’re looking for someone who is an active learner, adaptive, reliable , and action oriented . This is an exciting opportunity to work with the Roads Budget and Finance team and make a difference in our community! If this resonates with you, please apply! About us (King County Road Services Division) As the largest division within the Department of Local Services, we are responsible for about 1,500 miles of roads, 182 bridges, and other related infrastructure in the unincorporated areas of King County. At any given time, we have 20-40 active road projects impacting a wide spectrum of communities and people. We take pride that King County is the only county in the United States named after Martin Luther King Jr. True to his name, King County is committed to advancing equity and racial and social justice within county government and in partnership with communities.
To be considered for this opportunity, you must at a minimum demonstrate skill and ability to:
Perform accounts payable operations, including accurate budget charge coding and reconciliation for multiple projects.
Organize, track, code, prepare, process , and maintain data sources, such as invoices, contract documents, and other financial, accounting, and fiscal records.
Verify accuracy of accounting documentation; Identify accounting inconsistencies and errors and prepare corrections.
Prepare, and approve purchase requisitions, and expense reports.
Review, Research, Correct and summarize specialized and technical information from varied sources using spreadsheets and customized database applications.
Provide customer service to internal and external customers; Communicate established policies, procedures, codes, regulations, and other relevant information via phone, in writing and in person.
Perform financial or other numeric work, requiring the application of accepted bookkeeping or basic accounting methods.
Process incoming mail and documents; identify and prioritize sensitive matters; maintain confidentiality and professionalism.
Collaborate with team members to identify opportunities for process improvements.
Perform other duties as assigned.
Applying equity and social justice principles is a daily responsibility and a foundational expectation for all King County employees. In this role, you will apply equity and social justice principles that exemplify shared values, behaviors, and practices to all aspects of the work. We would love to hear from people with:
An associate degree in accounting or closely related field or any combination of education, skills, training, and experience that clearly demonstrates the ability to perform the duties of this position.
Demonstrated experience in accounts payable/independent financial and cost accounting support work.
Demonstrated ability in managing and prioritizing a heavy diverse assignment workload requiring a high level of accuracy within a fast-paced, deadline driven environment .
Knowledge of accepted bookkeeping or basic accounting systems, methods, and applications.
Skill and proficiency in data entry and rectifying discrepancies and errors.
Exceptional devotion to a customer-centered approach and is dedicated to providing superior Customer Service.
Intermediate p roficiency in the use of Microsoft Office products including, Word, Excel, PowerPoint, SharePoint and Teams; Basic level proficiency in the use Adobe Pro.
The ability to work both collaboratively as part of an integral team and independently; Foster and sustain productive working relationships with diverse teams, customers, and vendors.
Exceptional verbal and written communication skills; Display professionalism by demonstrating integrity, patience and discretion.
Ability to support a culture of inclusion and contribute to a work environment that embraces and encourages diversity in its workforce where differences are valued.
Ability to maintain a high degree of confidentiality with sensitive and personal information.
Desired Qualifications:
Has working experience with Oracle EBS, JD Edwards, or SAP.
Knowledge of King County procurement polices and procedures.
Those applicants who pass the initial screening will be invited to participate in an interview the week of 12/4/2023. Second interviews will be held the week of 12/11/2023. WHO IS ELEGIBLE TO APPLY: This position is open to all qualified applicants. This recruitment may also be used to fill current and or/future career service, term-limited temporary, short-term temporary, and or/special duty positions over the next six months. WORK LOCATION: Currently we are filling a position that will report to the King Street Center in Seattle, but may have future openings in Renton, or Seattle. NOTE: When applicable - Special duty opportunities are only open to current King County career service employees who have completed their initial probation. Special duty applicants must have approval from their current supervisor to accept an assignment. Current employees selected for special duty will be compensated based upon the provisions of the collective bargaining agreements or Coalition Labor Agreement for their base assignment. WORK SCHEDULE: The work week is normally Monday through Friday, 8.00 a.m. to 5:00 p.m., but may at times require work outside of normal business hours. This position is Non-Exempt from the provisions of the Fair Labor Standards Act and is eligible for overtime pay. FORMS AND MATERIALS: A full and complete King County Application is required. You may also provide a resume and cover letter, summarizing how you meet the experience, qualifications, knowledge and skills for the position. SELECTION PROCESS: Applicants will be screened for clarity, completeness, and competitiveness. The most competitive candidates may be invited to participate in one or more interviews. Interviews will be conducted via Teams. Reference checks and file reviews will be conducted. UNION MEMBERSHIP: This position is represented by Local 117: International Brotherhood of Teamsters For more information regarding this recruitment, please contact: Cassandra Montgomery Human Resources Analyst 206-263-5866 cassandra.montgomery@kingcounty.gov Connect with me on LinkedIn Teleworking Requirement This is a hybrid position. The work associated with this position will be performed by teleworking, onsite work, and meetings. The responsibilities of this position will include regular and ongoing in-office work. Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements. Employees will be provided with a County issued laptop and must maintain a workspace with an internet connection (access may be supplemented in some situations) where they can reliably perform work and remain available and responsive during scheduled work hours. King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment. Emergency Designation Status: Non-Mission Critical Forbes recently named King County as one of Washington State's best employers. Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play. Guided by our "True North" , we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans. King County is an Equal Employment Opportunity (EEO) Employer No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation. To Apply If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.
Nov 16, 2023
Full time
The King County Road Services Division is looking for an experienced Accounts Payable Specialist (Fiscal Specialist III ) to become a valuable addition to our dynamic team! In this role, you’ll have an opportunity to showcase your expertise/knowledge in multiple areas, and provide financial, accounting, and fiscal support. We’re looking for someone who is an active learner, adaptive, reliable , and action oriented . This is an exciting opportunity to work with the Roads Budget and Finance team and make a difference in our community! If this resonates with you, please apply! About us (King County Road Services Division) As the largest division within the Department of Local Services, we are responsible for about 1,500 miles of roads, 182 bridges, and other related infrastructure in the unincorporated areas of King County. At any given time, we have 20-40 active road projects impacting a wide spectrum of communities and people. We take pride that King County is the only county in the United States named after Martin Luther King Jr. True to his name, King County is committed to advancing equity and racial and social justice within county government and in partnership with communities.
To be considered for this opportunity, you must at a minimum demonstrate skill and ability to:
Perform accounts payable operations, including accurate budget charge coding and reconciliation for multiple projects.
Organize, track, code, prepare, process , and maintain data sources, such as invoices, contract documents, and other financial, accounting, and fiscal records.
Verify accuracy of accounting documentation; Identify accounting inconsistencies and errors and prepare corrections.
Prepare, and approve purchase requisitions, and expense reports.
Review, Research, Correct and summarize specialized and technical information from varied sources using spreadsheets and customized database applications.
Provide customer service to internal and external customers; Communicate established policies, procedures, codes, regulations, and other relevant information via phone, in writing and in person.
Perform financial or other numeric work, requiring the application of accepted bookkeeping or basic accounting methods.
Process incoming mail and documents; identify and prioritize sensitive matters; maintain confidentiality and professionalism.
Collaborate with team members to identify opportunities for process improvements.
Perform other duties as assigned.
Applying equity and social justice principles is a daily responsibility and a foundational expectation for all King County employees. In this role, you will apply equity and social justice principles that exemplify shared values, behaviors, and practices to all aspects of the work. We would love to hear from people with:
An associate degree in accounting or closely related field or any combination of education, skills, training, and experience that clearly demonstrates the ability to perform the duties of this position.
Demonstrated experience in accounts payable/independent financial and cost accounting support work.
Demonstrated ability in managing and prioritizing a heavy diverse assignment workload requiring a high level of accuracy within a fast-paced, deadline driven environment .
Knowledge of accepted bookkeeping or basic accounting systems, methods, and applications.
Skill and proficiency in data entry and rectifying discrepancies and errors.
Exceptional devotion to a customer-centered approach and is dedicated to providing superior Customer Service.
Intermediate p roficiency in the use of Microsoft Office products including, Word, Excel, PowerPoint, SharePoint and Teams; Basic level proficiency in the use Adobe Pro.
The ability to work both collaboratively as part of an integral team and independently; Foster and sustain productive working relationships with diverse teams, customers, and vendors.
Exceptional verbal and written communication skills; Display professionalism by demonstrating integrity, patience and discretion.
Ability to support a culture of inclusion and contribute to a work environment that embraces and encourages diversity in its workforce where differences are valued.
Ability to maintain a high degree of confidentiality with sensitive and personal information.
Desired Qualifications:
Has working experience with Oracle EBS, JD Edwards, or SAP.
Knowledge of King County procurement polices and procedures.
Those applicants who pass the initial screening will be invited to participate in an interview the week of 12/4/2023. Second interviews will be held the week of 12/11/2023. WHO IS ELEGIBLE TO APPLY: This position is open to all qualified applicants. This recruitment may also be used to fill current and or/future career service, term-limited temporary, short-term temporary, and or/special duty positions over the next six months. WORK LOCATION: Currently we are filling a position that will report to the King Street Center in Seattle, but may have future openings in Renton, or Seattle. NOTE: When applicable - Special duty opportunities are only open to current King County career service employees who have completed their initial probation. Special duty applicants must have approval from their current supervisor to accept an assignment. Current employees selected for special duty will be compensated based upon the provisions of the collective bargaining agreements or Coalition Labor Agreement for their base assignment. WORK SCHEDULE: The work week is normally Monday through Friday, 8.00 a.m. to 5:00 p.m., but may at times require work outside of normal business hours. This position is Non-Exempt from the provisions of the Fair Labor Standards Act and is eligible for overtime pay. FORMS AND MATERIALS: A full and complete King County Application is required. You may also provide a resume and cover letter, summarizing how you meet the experience, qualifications, knowledge and skills for the position. SELECTION PROCESS: Applicants will be screened for clarity, completeness, and competitiveness. The most competitive candidates may be invited to participate in one or more interviews. Interviews will be conducted via Teams. Reference checks and file reviews will be conducted. UNION MEMBERSHIP: This position is represented by Local 117: International Brotherhood of Teamsters For more information regarding this recruitment, please contact: Cassandra Montgomery Human Resources Analyst 206-263-5866 cassandra.montgomery@kingcounty.gov Connect with me on LinkedIn Teleworking Requirement This is a hybrid position. The work associated with this position will be performed by teleworking, onsite work, and meetings. The responsibilities of this position will include regular and ongoing in-office work. Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements. Employees will be provided with a County issued laptop and must maintain a workspace with an internet connection (access may be supplemented in some situations) where they can reliably perform work and remain available and responsive during scheduled work hours. King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment. Emergency Designation Status: Non-Mission Critical Forbes recently named King County as one of Washington State's best employers. Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play. Guided by our "True North" , we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans. King County is an Equal Employment Opportunity (EEO) Employer No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation. To Apply If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.
Code for America believes government can work for the people, by the people, in the digital age, and that government at all levels can and should work well for all people. For more than a decade, we’ve worked to show that with the mindful use of technology, we can break down barriers, meet community needs, and find real solutions.
Our employees and active community of volunteers build and transform government and community tools and services, making them so good they inspire change. We merge the best parts of technology, nonprofit, and government to help support the people who need it most. With a focus on diversity, equity, inclusion, and deep empathy for partners in government and community organizations and the people that our partners serve, we’re building a movement of motivated change agents driven by meaningful results and lasting impact. At Code for America, you contribute to exciting work while learning and developing in a supportive and flexible environment. Our compensation and benefits are holistic and thoughtfully curated to represent our employees and our mission. Help us drive real generational change that lasts.
Code for America is looking for a talented Bilingual Senior UX Designer who will:
Contribute significantly to creating more inclusive services , where language and cultural considerations are important factors in design
Leverage bilingual design expertise to design user interfaces, interactions, and experiences that seamlessly accommodate multiple languages
Lead the development and implementation of UX strategies that account for the unique needs and preferences of diverse, multilingual user groups
Conduct user research and usability testing in Spanish , using the findings to guide design decisions and improvements.
Document design processes , guidelines, and best practices for creating multilingual user interfaces.
Define and validate shared design patterns that can be used across program areas
Set the quality bar for service delivery at scale. Consistently helping teams meet client needs and policy intent, sharing their work widely within the organization
Measurably improve outcomes for marginalized communities and government
As of October 27, 2023, Code for America has reached a CBA (collective bargaining agreement) with Code for America Workers United, affiliated with OPEIU (Office Professional Employees International Union, Local 1010). This position is designated as being part of Code for America Workers United. There will be union dues or fees associated with this position. The amount of the dues or fees will be set by the union, and we do not yet know what that amount will be.
About the Role:
As a Senior UX Designer at Code for America, you will help transform how government services are delivered. Your work will demonstrate that design can create the conditions for generational, systemic change and help millions of people in need. In our safety net portfolio, you will work with a multidisciplinary team of designers, researchers, engineers, and policy experts to analyze problems, and create solutions for public services that are simple enough for everyone to use.
The Design team at Code for America is building a radically better future, starting today. We believe design can create the conditions for generational, systemic change while also delivering immediate material value to communities. We design with, not for, impacted communities, and we believe that good design serves everyone with respect. In this role, you’ll be working towards this vision together with a cross-functional team. You can read more about our design principles here.
You will report to a Design Manager, and work alongside other designers, and Engineering, Product, Data Science, Qualitative Research, and Client Success departments. You will contribute to team culture, and define best practices for doing design with respect and dignity.
In this position you will:
Improve the end-to-end user experience within your assigned portfolio.
Create visual aids such as journey maps, service blueprints, and information architecture maps to illustrate the current and ideal service states.
Develop clear, concise, and engaging content for our products, including screens, text messages, notices, flyers, and other client-facing materials.
Measure the impact of service improvements, aligning them with stakeholder goals and user needs.
Establish interaction patterns, standards, and style guides to ensure design consistency across Code for America's programs and products.
Collaborate closely with engineering, product, and program teams to address design challenges effectively.
Coordinate with researchers to plan and conduct design research and usability tests to evaluate your designs.
Use common design methods to enhance clarity, foster connections, and deepen stakeholder understanding of the ecosystem, power dynamics, and service offerings within your designated areas.
Document proposed service improvements and communicate your insights to the team and government partners.
About you:
You have 4+ years of experience in content design and/or ux design or related disciplines.
Fluency in Spanish and experience designing content in Spanish
A portfolio of relevant work with strong examples of your work, your design process, and your role
Familiarity with common industry design and collaboration tools such as Figma, Sketch, Adobe Creative Suite, Mural, Trello, Github, etc.
Familiarity with agile, iterative software development practices
Ability to work collaboratively within a multidisciplinary team
Able to manage multiple high-priority initiatives, including early-stage product strategy as well as delivery of tactical and incremental design improvements
Ability to collaborate and facilitate design discussion in a remote working environment
Experience mentoring designers and communicating the value of design to stakeholders and cross-functional partners.
It’s a bonus if you have:
Personal experience with or professional experience working within the criminal-legal system, social safety net or other mission-relevant government services.
Experience in civic service design, civic tech, or social impact design in the public sector.
Experience with diversity, equity and inclusion initiatives
Experience with both product development/digital delivery and design agency models
What you’ll get:
Salary:
Code for America’s salary bands are transparent internally as a part of our commitment to diversity, equity, and inclusion. We are happy to extend this transparency during the recruitment process. As a part of our equitable hiring practices, we aim to target the midpoint of the 2nd quartile of the range for all new hires.
The targets for this role are dependent on the market/geographic location. The targets for this role range from $111,648 to $136,675.
Benefits and perks:
Values:
Leadership and teammates who value Equity, Inclusion, and Diversity (DE&I)
A collaborative, cross-functional, hardworking and fun environment
Medical & Retirement:
Full benefits package with 100% coverage towards select medical, dental and vision plans and contributes 80% of the cost towards dependent and family coverage
401k plan with matching funds up to 3%
Professional development:
Bi annual 360 review process alongside compensation reviews
$1000 annual (per calendar year) stipend towards professional development
A manager and org-wide structure that supports and enables professional development
Flexible Time:
Unlimited Paid Time Off policy
Flexible working hours- Full time employees work 40 hours however we aim to hold all internal meetings between 10 AM - 3 PM PT
Code for America employees may work remotely across the US
Code for America employees may not work remotely outside of the US at anytime during their employment
Employee enablement support:
$200 stipend in first paycheck for remote environment setup
Additional equipment reimbursement of up to $500 for remote enablement
Cell phone and/or internet reimbursement of $50 per month
Equal Employment Opportunity:
Code for America values a diverse, equitable, and inclusive workplace and strongly encourages women, people of color, LGBTQ+ folks, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. Code for America is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.
Nov 14, 2023
Full time
Code for America believes government can work for the people, by the people, in the digital age, and that government at all levels can and should work well for all people. For more than a decade, we’ve worked to show that with the mindful use of technology, we can break down barriers, meet community needs, and find real solutions.
Our employees and active community of volunteers build and transform government and community tools and services, making them so good they inspire change. We merge the best parts of technology, nonprofit, and government to help support the people who need it most. With a focus on diversity, equity, inclusion, and deep empathy for partners in government and community organizations and the people that our partners serve, we’re building a movement of motivated change agents driven by meaningful results and lasting impact. At Code for America, you contribute to exciting work while learning and developing in a supportive and flexible environment. Our compensation and benefits are holistic and thoughtfully curated to represent our employees and our mission. Help us drive real generational change that lasts.
Code for America is looking for a talented Bilingual Senior UX Designer who will:
Contribute significantly to creating more inclusive services , where language and cultural considerations are important factors in design
Leverage bilingual design expertise to design user interfaces, interactions, and experiences that seamlessly accommodate multiple languages
Lead the development and implementation of UX strategies that account for the unique needs and preferences of diverse, multilingual user groups
Conduct user research and usability testing in Spanish , using the findings to guide design decisions and improvements.
Document design processes , guidelines, and best practices for creating multilingual user interfaces.
Define and validate shared design patterns that can be used across program areas
Set the quality bar for service delivery at scale. Consistently helping teams meet client needs and policy intent, sharing their work widely within the organization
Measurably improve outcomes for marginalized communities and government
As of October 27, 2023, Code for America has reached a CBA (collective bargaining agreement) with Code for America Workers United, affiliated with OPEIU (Office Professional Employees International Union, Local 1010). This position is designated as being part of Code for America Workers United. There will be union dues or fees associated with this position. The amount of the dues or fees will be set by the union, and we do not yet know what that amount will be.
About the Role:
As a Senior UX Designer at Code for America, you will help transform how government services are delivered. Your work will demonstrate that design can create the conditions for generational, systemic change and help millions of people in need. In our safety net portfolio, you will work with a multidisciplinary team of designers, researchers, engineers, and policy experts to analyze problems, and create solutions for public services that are simple enough for everyone to use.
The Design team at Code for America is building a radically better future, starting today. We believe design can create the conditions for generational, systemic change while also delivering immediate material value to communities. We design with, not for, impacted communities, and we believe that good design serves everyone with respect. In this role, you’ll be working towards this vision together with a cross-functional team. You can read more about our design principles here.
You will report to a Design Manager, and work alongside other designers, and Engineering, Product, Data Science, Qualitative Research, and Client Success departments. You will contribute to team culture, and define best practices for doing design with respect and dignity.
In this position you will:
Improve the end-to-end user experience within your assigned portfolio.
Create visual aids such as journey maps, service blueprints, and information architecture maps to illustrate the current and ideal service states.
Develop clear, concise, and engaging content for our products, including screens, text messages, notices, flyers, and other client-facing materials.
Measure the impact of service improvements, aligning them with stakeholder goals and user needs.
Establish interaction patterns, standards, and style guides to ensure design consistency across Code for America's programs and products.
Collaborate closely with engineering, product, and program teams to address design challenges effectively.
Coordinate with researchers to plan and conduct design research and usability tests to evaluate your designs.
Use common design methods to enhance clarity, foster connections, and deepen stakeholder understanding of the ecosystem, power dynamics, and service offerings within your designated areas.
Document proposed service improvements and communicate your insights to the team and government partners.
About you:
You have 4+ years of experience in content design and/or ux design or related disciplines.
Fluency in Spanish and experience designing content in Spanish
A portfolio of relevant work with strong examples of your work, your design process, and your role
Familiarity with common industry design and collaboration tools such as Figma, Sketch, Adobe Creative Suite, Mural, Trello, Github, etc.
Familiarity with agile, iterative software development practices
Ability to work collaboratively within a multidisciplinary team
Able to manage multiple high-priority initiatives, including early-stage product strategy as well as delivery of tactical and incremental design improvements
Ability to collaborate and facilitate design discussion in a remote working environment
Experience mentoring designers and communicating the value of design to stakeholders and cross-functional partners.
It’s a bonus if you have:
Personal experience with or professional experience working within the criminal-legal system, social safety net or other mission-relevant government services.
Experience in civic service design, civic tech, or social impact design in the public sector.
Experience with diversity, equity and inclusion initiatives
Experience with both product development/digital delivery and design agency models
What you’ll get:
Salary:
Code for America’s salary bands are transparent internally as a part of our commitment to diversity, equity, and inclusion. We are happy to extend this transparency during the recruitment process. As a part of our equitable hiring practices, we aim to target the midpoint of the 2nd quartile of the range for all new hires.
The targets for this role are dependent on the market/geographic location. The targets for this role range from $111,648 to $136,675.
Benefits and perks:
Values:
Leadership and teammates who value Equity, Inclusion, and Diversity (DE&I)
A collaborative, cross-functional, hardworking and fun environment
Medical & Retirement:
Full benefits package with 100% coverage towards select medical, dental and vision plans and contributes 80% of the cost towards dependent and family coverage
401k plan with matching funds up to 3%
Professional development:
Bi annual 360 review process alongside compensation reviews
$1000 annual (per calendar year) stipend towards professional development
A manager and org-wide structure that supports and enables professional development
Flexible Time:
Unlimited Paid Time Off policy
Flexible working hours- Full time employees work 40 hours however we aim to hold all internal meetings between 10 AM - 3 PM PT
Code for America employees may work remotely across the US
Code for America employees may not work remotely outside of the US at anytime during their employment
Employee enablement support:
$200 stipend in first paycheck for remote environment setup
Additional equipment reimbursement of up to $500 for remote enablement
Cell phone and/or internet reimbursement of $50 per month
Equal Employment Opportunity:
Code for America values a diverse, equitable, and inclusive workplace and strongly encourages women, people of color, LGBTQ+ folks, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. Code for America is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.
King County
King Street Center - 201 S Jackson St, Seattle, Washington
The Road Services Division is currently seeking a well organized, and technically proficient Communications Support Specialist ( Project/Program Manager II). This is a great opportunity for an individual who enjoys managing multiple projects, handling a variety of tasks, and is interested in expanding their writing and public outreach skill set. As a key member of our dynamic and fast-paced Communications team, you will be at the forefront of keeping the public well-informed and engaged. This multi-faceted role balances both individual autonomy and collaborative teamwork. The work environment is fast paced with a high project volume, and a team that works together to meet the challenges. This position will keep the public informed of traffic interruptions and delays due to roadwork construction, weather-related events, and emergencies in unincorporated King County. In this role you will be tracking and managing internal and external communication for dozens of different projects, coordinating direct mail campaigns, updating content for multiple project websites and implementing communications and outreach plans. This position will also develop creative content for social media and produce other communications materials. If you have a passion for organization, enjoy juggling multiple tasks, and coordinating many moving parts, we want to hear from you! About us (King County Road Services Division) As the largest division within the Department of Local Services, we are responsible for about 1,500 miles of roads, 182 bridges, and other related infrastructure in the unincorporated areas of King County. At any given time, we have 20-40 active road projects impacting a wide spectrum of communities and people.
We work in underserved neighborhoods like White Center and Skyway, and in rural areas of unincorporated King County from Duvall to Enumclaw to Vashon Island. We engage people who monitor social media by the moment and those who only have a land line. Our communications team is small but mighty, and we are looking for an experienced implementor who can work across our agency of engineers, planners, consultants, and crews to bring the knowledge to the people!
We take pride that King County is the only county in the United States named after Martin Luther King Jr. True to his name, King County is committed to advancing equity and racial and social justice within county government and in partnership with communities. Applying equity and racial and social justice principles is a daily responsibility and a foundational expectation for all employees.
King County has adopted a pro-equity, anti-racist agenda aimed at advancing regional change and is developing the systems and standards necessary to achieve better outcomes for all our residents, regardless of their race or income. Together, we're changing the way government delivers service and winning national recognition as a model of excellence.
Sep 25, 2023
Full time
The Road Services Division is currently seeking a well organized, and technically proficient Communications Support Specialist ( Project/Program Manager II). This is a great opportunity for an individual who enjoys managing multiple projects, handling a variety of tasks, and is interested in expanding their writing and public outreach skill set. As a key member of our dynamic and fast-paced Communications team, you will be at the forefront of keeping the public well-informed and engaged. This multi-faceted role balances both individual autonomy and collaborative teamwork. The work environment is fast paced with a high project volume, and a team that works together to meet the challenges. This position will keep the public informed of traffic interruptions and delays due to roadwork construction, weather-related events, and emergencies in unincorporated King County. In this role you will be tracking and managing internal and external communication for dozens of different projects, coordinating direct mail campaigns, updating content for multiple project websites and implementing communications and outreach plans. This position will also develop creative content for social media and produce other communications materials. If you have a passion for organization, enjoy juggling multiple tasks, and coordinating many moving parts, we want to hear from you! About us (King County Road Services Division) As the largest division within the Department of Local Services, we are responsible for about 1,500 miles of roads, 182 bridges, and other related infrastructure in the unincorporated areas of King County. At any given time, we have 20-40 active road projects impacting a wide spectrum of communities and people.
We work in underserved neighborhoods like White Center and Skyway, and in rural areas of unincorporated King County from Duvall to Enumclaw to Vashon Island. We engage people who monitor social media by the moment and those who only have a land line. Our communications team is small but mighty, and we are looking for an experienced implementor who can work across our agency of engineers, planners, consultants, and crews to bring the knowledge to the people!
We take pride that King County is the only county in the United States named after Martin Luther King Jr. True to his name, King County is committed to advancing equity and racial and social justice within county government and in partnership with communities. Applying equity and racial and social justice principles is a daily responsibility and a foundational expectation for all employees.
King County has adopted a pro-equity, anti-racist agenda aimed at advancing regional change and is developing the systems and standards necessary to achieve better outcomes for all our residents, regardless of their race or income. Together, we're changing the way government delivers service and winning national recognition as a model of excellence.
The Center for Science in the Public Interest (CSPI) is searching for a Policy Associate to advance our efforts and campaigns for stronger food regulations and to advocate for evidence-based policies that make critical nutrition information more accessible through labeling.
This is a 24-month, grant-funded, full-time position with a likelihood of extension. The Policy Associate is a member of the Regulatory Affairs team and reports to the Director of Regulatory Affairs, and works in collaboration with colleagues across the organization engaged in activities related to the labeling and regulatory campaigns. CSPI’s office is in Washington, DC but many of our staff work remotely at locations across the United States. The preferred location of this position is DC, but we welcome candidates available to work remotely across the country.
As a public health organization, CSPI makes efforts to maintain a safe workplace for employees and visitors. We require all employees to be up to date with their COVID-19 vaccines as soon as they are eligible, and the vaccine is available to them. Proof of vaccination is required during the onboarding process.
About CSPI
CSPI, your food and health watchdog, is one of the nation’s leading public health advocacy organizations with a 50-year record of fighting for science in the public interest. We’ve led efforts to win passage of many state and local policies to improve school foods, put calories on chain restaurant menus and menu boards, and remove sugary drinks from children’s menus. National policy successes include the Nutrition Labeling and Education Act; Healthy, Hunger-Free Kids Act; Food Safety Modernization Act; and Food Allergen Labeling and Consumer Protection Act.
Essential Duties and Responsibilities
Draft letters, fact sheets, regulatory comments, and other written materials in support of food labeling initiatives.
Implement data collection protocols for policy reports and other CSPI-led research publications.
Conduct policy research, including tracking state and local food labeling bills, reviewing regulatory comments to dockets, and conducting literature reviews.
Coordinate and support engagement with external partners and coalitions, including meetings for the National Alliance for Nutrition and Activity, National Allergen Quarterly Group Meetings, and other multistakeholder meetings.
Develop and implement systems and processes to increase productivity and enhance communication and coordination within the Regulatory Affairs Department and across the organization.
Support the Regulatory Affairs Department by scheduling, planning for, and following up on internal and external meetings; and coordinating events.
Update and maintain a hub of shared documents, databases, and resources for the Policy team.
Qualifications
The ideal candidate would possess:
Strong written communication skills, ability to produce high-quality written materials that are ready for public consumption with minimal editing.
Able to interpret a scientific study, identify key findings and limitations, and translate for various audiences (including colleagues, policymakers, journalists, and the public).
Proactive, highly organized, and detail oriented: keeps track of details and follows up.
Commitment to transparency, accuracy, and scientific rigor in work products.
Good at multitasking and adapting in a fast-paced environment, with a track record of successfully managing multiple projects and deadlines.
Interest in food labeling and regulatory policy.
Ability to work across teams in a positive, inclusive, collaborative, and strategic organizational culture.
Interest and commitment to CSPI’s work and mission and embracing of CSPI’s core values (described below).
Ability to take initiative, exercise good judgment, and use diplomacy and discretion.
Proficiency with Microsoft Office applications (Excel, word, PowerPoint) and research databases, such as PubMed.
Interest in nutrition, public health, or public policy.
Experience working for a non-profit organization or academic institution preferred.
CSPI on Diversity, Equity, and Inclusion
CSPI is committed to including and valuing diverse voices and fostering a culture that ensures all staff feel a sense of belonging and are encouraged to be their best selves. In that spirit, each of us is committed to putting in constant work to live up to our organization’s core values:
We are inclusive . We seek to foster an environment where all staff feel a sense of belonging and are affirmed. We are not looking for everyone to think and look the same. We actively welcome and value staff with different experiences, backgrounds, attributes, abilities, and perspectives.
We are open . We are honest and direct in how we communicate with each other in order to build trust and integrity within our organization.
We are accountable. We acknowledge and assume responsibility for our actions.
We are kind. We communicate and treat one another in a respectful, generous, considerate, and compassionate way.
We are collaborative. We work together for the common good and shared success.
Compensation
The salary range is $58,000 to $65,000, based on experience. CSPI offers a comprehensive benefits package that includes: 3 weeks of annual vacation leave; additional paid holiday leave between December 24 and January 1; 8 weeks of paid parental leave; excellent medical and dental insurance with CSPI paying a significant portion of employee and dependent premiums; and a 3% employer match contribution to the retirement plan after one year of service. We also offer ½ day Fridays through December 31, 2023.
To Apply
Please utilize CSPI's Paylocity Applicant Tracking System (ATS) to apply for the position. You are required to submit a resume and cover letter highlighting relevant experience and interest. Applications will be considered on a rolling basis, priority to applications submitted by September 17.
CSPI is committed to building a team that represents a variety of backgrounds, perspective, and skills and encourage people of diverse ages, sexual orientations, gender identities and expressions, disabilities, religions, races, ethnicities, socioeconomic statuses, work, and life experiences to apply.
Aug 24, 2023
Full time
The Center for Science in the Public Interest (CSPI) is searching for a Policy Associate to advance our efforts and campaigns for stronger food regulations and to advocate for evidence-based policies that make critical nutrition information more accessible through labeling.
This is a 24-month, grant-funded, full-time position with a likelihood of extension. The Policy Associate is a member of the Regulatory Affairs team and reports to the Director of Regulatory Affairs, and works in collaboration with colleagues across the organization engaged in activities related to the labeling and regulatory campaigns. CSPI’s office is in Washington, DC but many of our staff work remotely at locations across the United States. The preferred location of this position is DC, but we welcome candidates available to work remotely across the country.
As a public health organization, CSPI makes efforts to maintain a safe workplace for employees and visitors. We require all employees to be up to date with their COVID-19 vaccines as soon as they are eligible, and the vaccine is available to them. Proof of vaccination is required during the onboarding process.
About CSPI
CSPI, your food and health watchdog, is one of the nation’s leading public health advocacy organizations with a 50-year record of fighting for science in the public interest. We’ve led efforts to win passage of many state and local policies to improve school foods, put calories on chain restaurant menus and menu boards, and remove sugary drinks from children’s menus. National policy successes include the Nutrition Labeling and Education Act; Healthy, Hunger-Free Kids Act; Food Safety Modernization Act; and Food Allergen Labeling and Consumer Protection Act.
Essential Duties and Responsibilities
Draft letters, fact sheets, regulatory comments, and other written materials in support of food labeling initiatives.
Implement data collection protocols for policy reports and other CSPI-led research publications.
Conduct policy research, including tracking state and local food labeling bills, reviewing regulatory comments to dockets, and conducting literature reviews.
Coordinate and support engagement with external partners and coalitions, including meetings for the National Alliance for Nutrition and Activity, National Allergen Quarterly Group Meetings, and other multistakeholder meetings.
Develop and implement systems and processes to increase productivity and enhance communication and coordination within the Regulatory Affairs Department and across the organization.
Support the Regulatory Affairs Department by scheduling, planning for, and following up on internal and external meetings; and coordinating events.
Update and maintain a hub of shared documents, databases, and resources for the Policy team.
Qualifications
The ideal candidate would possess:
Strong written communication skills, ability to produce high-quality written materials that are ready for public consumption with minimal editing.
Able to interpret a scientific study, identify key findings and limitations, and translate for various audiences (including colleagues, policymakers, journalists, and the public).
Proactive, highly organized, and detail oriented: keeps track of details and follows up.
Commitment to transparency, accuracy, and scientific rigor in work products.
Good at multitasking and adapting in a fast-paced environment, with a track record of successfully managing multiple projects and deadlines.
Interest in food labeling and regulatory policy.
Ability to work across teams in a positive, inclusive, collaborative, and strategic organizational culture.
Interest and commitment to CSPI’s work and mission and embracing of CSPI’s core values (described below).
Ability to take initiative, exercise good judgment, and use diplomacy and discretion.
Proficiency with Microsoft Office applications (Excel, word, PowerPoint) and research databases, such as PubMed.
Interest in nutrition, public health, or public policy.
Experience working for a non-profit organization or academic institution preferred.
CSPI on Diversity, Equity, and Inclusion
CSPI is committed to including and valuing diverse voices and fostering a culture that ensures all staff feel a sense of belonging and are encouraged to be their best selves. In that spirit, each of us is committed to putting in constant work to live up to our organization’s core values:
We are inclusive . We seek to foster an environment where all staff feel a sense of belonging and are affirmed. We are not looking for everyone to think and look the same. We actively welcome and value staff with different experiences, backgrounds, attributes, abilities, and perspectives.
We are open . We are honest and direct in how we communicate with each other in order to build trust and integrity within our organization.
We are accountable. We acknowledge and assume responsibility for our actions.
We are kind. We communicate and treat one another in a respectful, generous, considerate, and compassionate way.
We are collaborative. We work together for the common good and shared success.
Compensation
The salary range is $58,000 to $65,000, based on experience. CSPI offers a comprehensive benefits package that includes: 3 weeks of annual vacation leave; additional paid holiday leave between December 24 and January 1; 8 weeks of paid parental leave; excellent medical and dental insurance with CSPI paying a significant portion of employee and dependent premiums; and a 3% employer match contribution to the retirement plan after one year of service. We also offer ½ day Fridays through December 31, 2023.
To Apply
Please utilize CSPI's Paylocity Applicant Tracking System (ATS) to apply for the position. You are required to submit a resume and cover letter highlighting relevant experience and interest. Applications will be considered on a rolling basis, priority to applications submitted by September 17.
CSPI is committed to building a team that represents a variety of backgrounds, perspective, and skills and encourage people of diverse ages, sexual orientations, gender identities and expressions, disabilities, religions, races, ethnicities, socioeconomic statuses, work, and life experiences to apply.
Protect Democracy seeks highly motivated Research Associates who are passionate about protecting and strengthening our democracy by contributing to research products that form the foundation of our advocacy strategies.
Our research products, both qualitative and quantitative and short- and long-form, often seek to introduce ideas to the public discourse that can drive policy change on democracy issues. You can view some of our existing research here . For example, our report Towards Non-Recurrence: Accountability Options for Trump-Era Transgressions (December 2019) helped us introduce ideas into the public discourse about the value of and framework for accountability to prevent future abuses after the Trump era. That work provided the foundation for our advocacy and additional written products to create accountability for the January 6th insurrection. You can find other examples here .
In this role, you will provide foundational research and writing support – under the direction of researchers, policy advocates, and/or attorneys – to advance Protect Democracy’s mission. This is an excellent opportunity for either a recent graduate with research experience, or a more seasoned researcher to expand their skill set, contribute to the research projects that we produce and publish, and make an indelible impact on our mission.
We do not expect that any one candidate will have all of the experiences and requirements listed — our current team comes from a variety of professional backgrounds, including academia and the public and private sectors. We encourage you to apply if the job description gets you excited about the role and the work of Protect Democracy.
We also encourage candidates from diverse backgrounds and from across the political and ideological spectrum to apply. You can work remotely from any location in the United States.
Research Associate responsibilities include:
Work on diverse, multi-disciplinary teams to support Protect Democracy’s policy research priorities
Conduct literature reviews, produce abstracts of source materials, and prepare bibliographies
Contribute to, propose ideas for, and write white papers, reports, blog posts, and other research products
Analyze and summarize information for review and publication
Support research project management, including designing project plans, setting timelines, and evaluating project progress and processes
Perform substantive fact-checking
Prepare charts, graphics, and other support materials for publication
Track news and policy developments
Support the team’s engagement with external partners and experts in the field
Present research findings to teammates and communicate clearly for a non-research audience
Perform copy editing and administrative tasks as required
The ideal candidate brings:
Bachelor's degree or Master’s Degree, preferred in political science, public policy, economics, statistics, or a related field
1-5 years of professional work experience and/or postgraduate education
Prior experience leading or supporting complex research projects and ability to synthesize large bodies of knowledge
Familiarity with basic standards of rigorous research (e.g. systems of citation, professional standards for research integrity, formatting conventions, etc.)
Ability to navigate academic libraries, databases, and/or journal resources
Creativity in envisioning and proposing potential research projects that advance Protect Democracy’s mission
Exceptional writing, editing and proofreading skills
Strong communication skills, including ability to engage with external partners and experts, as well as non-researcher audiences
Ability to foster collaborative relationships and work in a team environment with people with diverse backgrounds, experiences, and perspectives
Rigorous attention to detail and the highest standards for excellence in execution
Ability to track, prioritize, and balance a diverse set of responsibilities
Growth mindset and enthusiasm for giving and receiving feedback up, down and sideways
Passion for protecting and improving our democracy
Compensation
The starting salary range for this role is $58,916 to $64,528 for recent college graduates with some relevant experience and $69,072 to $81,261 for candidates with more experience and/or a relevant advanced degree, commensurate with the candidate’s degree of experience, capabilities and skills, and in alignment with internal equity.
About Protect Democracy
Flexible location. You can work from any location in the United States as long as your location allows you to complete the demands of the position and mission. All staff are required to travel at least two times per year to internal team retreats. (Accommodations to this requirement will be made only in exceptional circumstances.) We currently have staff in Washington, DC, New York, Massachusetts, California, Virginia, North Carolina, Pennsylvania, Michigan, Georgia, Utah, Kentucky, Washington, Florida, Illinois, Arizona, New Jersey, New Hampshire, Vermont, Colorado, Maryland, Wisconsin, Louisiana, and Texas. We offer shared workspaces in many of these locations for staff members who enjoy working in an office environment.
Commitment to a diverse workplace. Protect Democracy is an equal opportunity employer. Our culture principles emphasize that there is strength in diversity as we believe diverse teams are more innovative, creative, and productive. Protect Democracy encourages applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, or veteran status.
Competitive pay and phenomenal benefits. In addition to a competitive salary, our benefits package includes an unlimited vacation and sick leave policy, along with 12 paid holidays, 4 weeks of paid family medical leave, and 18 weeks of paid parental leave. We also offer a 401(k) plan with up to 6% employer match that vests immediately, full coverage for an excellent health care plan that includes both dental and vision insurance, long-term disability and life insurance for all employees, a home office stipend, and as budget allows, discretionary bonuses.
Ample opportunities for personal & professional development. Candidates who do not meet all listed criteria should still apply, as our organizational structure focuses on providing mentorship and opportunities for professional growth.
To apply for this position, please complete the application at the bottom of this page. As part of your application, you will be asked to upload your resume and cover letter as a single PDF. Applications missing any of the required materials will be considered incomplete and not reviewed. Complete applications will be reviewed on a rolling basis.
Please contact hiring@protectdemocracy.org if you require accommodations at any point in the application process.
Jul 28, 2023
Full time
Protect Democracy seeks highly motivated Research Associates who are passionate about protecting and strengthening our democracy by contributing to research products that form the foundation of our advocacy strategies.
Our research products, both qualitative and quantitative and short- and long-form, often seek to introduce ideas to the public discourse that can drive policy change on democracy issues. You can view some of our existing research here . For example, our report Towards Non-Recurrence: Accountability Options for Trump-Era Transgressions (December 2019) helped us introduce ideas into the public discourse about the value of and framework for accountability to prevent future abuses after the Trump era. That work provided the foundation for our advocacy and additional written products to create accountability for the January 6th insurrection. You can find other examples here .
In this role, you will provide foundational research and writing support – under the direction of researchers, policy advocates, and/or attorneys – to advance Protect Democracy’s mission. This is an excellent opportunity for either a recent graduate with research experience, or a more seasoned researcher to expand their skill set, contribute to the research projects that we produce and publish, and make an indelible impact on our mission.
We do not expect that any one candidate will have all of the experiences and requirements listed — our current team comes from a variety of professional backgrounds, including academia and the public and private sectors. We encourage you to apply if the job description gets you excited about the role and the work of Protect Democracy.
We also encourage candidates from diverse backgrounds and from across the political and ideological spectrum to apply. You can work remotely from any location in the United States.
Research Associate responsibilities include:
Work on diverse, multi-disciplinary teams to support Protect Democracy’s policy research priorities
Conduct literature reviews, produce abstracts of source materials, and prepare bibliographies
Contribute to, propose ideas for, and write white papers, reports, blog posts, and other research products
Analyze and summarize information for review and publication
Support research project management, including designing project plans, setting timelines, and evaluating project progress and processes
Perform substantive fact-checking
Prepare charts, graphics, and other support materials for publication
Track news and policy developments
Support the team’s engagement with external partners and experts in the field
Present research findings to teammates and communicate clearly for a non-research audience
Perform copy editing and administrative tasks as required
The ideal candidate brings:
Bachelor's degree or Master’s Degree, preferred in political science, public policy, economics, statistics, or a related field
1-5 years of professional work experience and/or postgraduate education
Prior experience leading or supporting complex research projects and ability to synthesize large bodies of knowledge
Familiarity with basic standards of rigorous research (e.g. systems of citation, professional standards for research integrity, formatting conventions, etc.)
Ability to navigate academic libraries, databases, and/or journal resources
Creativity in envisioning and proposing potential research projects that advance Protect Democracy’s mission
Exceptional writing, editing and proofreading skills
Strong communication skills, including ability to engage with external partners and experts, as well as non-researcher audiences
Ability to foster collaborative relationships and work in a team environment with people with diverse backgrounds, experiences, and perspectives
Rigorous attention to detail and the highest standards for excellence in execution
Ability to track, prioritize, and balance a diverse set of responsibilities
Growth mindset and enthusiasm for giving and receiving feedback up, down and sideways
Passion for protecting and improving our democracy
Compensation
The starting salary range for this role is $58,916 to $64,528 for recent college graduates with some relevant experience and $69,072 to $81,261 for candidates with more experience and/or a relevant advanced degree, commensurate with the candidate’s degree of experience, capabilities and skills, and in alignment with internal equity.
About Protect Democracy
Flexible location. You can work from any location in the United States as long as your location allows you to complete the demands of the position and mission. All staff are required to travel at least two times per year to internal team retreats. (Accommodations to this requirement will be made only in exceptional circumstances.) We currently have staff in Washington, DC, New York, Massachusetts, California, Virginia, North Carolina, Pennsylvania, Michigan, Georgia, Utah, Kentucky, Washington, Florida, Illinois, Arizona, New Jersey, New Hampshire, Vermont, Colorado, Maryland, Wisconsin, Louisiana, and Texas. We offer shared workspaces in many of these locations for staff members who enjoy working in an office environment.
Commitment to a diverse workplace. Protect Democracy is an equal opportunity employer. Our culture principles emphasize that there is strength in diversity as we believe diverse teams are more innovative, creative, and productive. Protect Democracy encourages applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, or veteran status.
Competitive pay and phenomenal benefits. In addition to a competitive salary, our benefits package includes an unlimited vacation and sick leave policy, along with 12 paid holidays, 4 weeks of paid family medical leave, and 18 weeks of paid parental leave. We also offer a 401(k) plan with up to 6% employer match that vests immediately, full coverage for an excellent health care plan that includes both dental and vision insurance, long-term disability and life insurance for all employees, a home office stipend, and as budget allows, discretionary bonuses.
Ample opportunities for personal & professional development. Candidates who do not meet all listed criteria should still apply, as our organizational structure focuses on providing mentorship and opportunities for professional growth.
To apply for this position, please complete the application at the bottom of this page. As part of your application, you will be asked to upload your resume and cover letter as a single PDF. Applications missing any of the required materials will be considered incomplete and not reviewed. Complete applications will be reviewed on a rolling basis.
Please contact hiring@protectdemocracy.org if you require accommodations at any point in the application process.
This position will be based out of Washington DC and will be a hybrid, remote-eligible or can be based in our office in Bonn, Germany. Existing work authorization is required at the time of application submission. WRI is unable to sponsor visa work authorization for this position.
About the Program:
The NDC Partnership brings together more than 200 members, including more than 120 countries, developed and developing, and more than 85 institutions to create and deliver on ambitious climate action that helps achieve the Paris Agreement and the Sustainable Development Goals (SDGs). Governments identify their NDC implementation priorities and the type of support that is needed to translate them into actionable policies and programs. Based on these requests, the membership offers a tailored package of expertise, technical assistance, and funding. This collaborative response provides developing countries with efficient access to a wide range of resources to adapt to and mitigate climate change and foster more equitable and sustainable development. The NDC Partnership is hosted by the United Nations Framework Convention on Climate Change (UNFCCC) Secretariat, the United Nations Office for Project Services (UNOPS) and the World Resources Institute (WRI). The Partnership has members in all regions of the world, with staff in Washington DC and Bonn, Germany
Job Highlight:
In this role, you will be actively involved in developing content for the Partnership’s multimedia channels, including the website, email, social media, publications and print and digital materials, regular communication products, and contributing to ongoing communication campaigns. You will be responsible for developing and maintaining our Editorial and Design calendar in coordination with Support Unit staff and external vendors, as well as overseeing the Partnership’s social media calendar. This position will involve both proactive planning to implement the Partnership’s ambitious, communications work plan, as well as reactive, rapid daily interaction on issues related to the Partnership’s work and impact, as well as that of its diverse membership. You will report directly to the Communications Manager and work closely with our Visual Media Specialist, Writer, Copyeditor and Event Manager. You will be a key member of the Outreach and Governance team led by the Deputy Director of Outreach & Governance.
What will you do:
Communications & Project Management (50%):
Supports the Communications Manager with the production of all communications deliverables, including establishing deadlines for the Editorial and Design calendar, managing the intake and work flow for all communications products, and collaborating with Support Unit staff to frame and develop content
Liaises with external vendors, contractors, and consultants to copyedit, write, design, develop, and translate Support Unit products in collaboration with the Partnership’s host institutions
Engages with Support Unit staff to develop the monthly email newsletter and maintains and updates the newsletter audience
Publishes and curates content for the website
Supports design projects including photo selection and editing, as well as graphic design
Social Media (30%):
Supports the development of the Partnership’s social media strategy under the guidance of the Communications Manager, including curating the social media calendar, working with staff to source and draft social content, and designing branded templates
Regularly tracks and evaluates success metrics and key performance indicators with the Communications Manager to evaluate social media audience engagement and growth, and supports in media tracking and analysis
Administration, Grants and Finance (20%):
Supports with budget tracking and processes all communications invoices, grants and contracts with vendors and consultants in coordination with the Communications Manager and Operations and Grants team
Coordinates team input to the broader Support Unit, including through regular communications dispatches, meetings support and trainings
Supports the close of the fiscal year as requested by the Deputy Director of Operations, and assists with the onboarding of new interns, vendors and consultants in coordination with the Communications Manager
What will you need:
Education: A completed bachelor’s degree in journalism, communications, international relations, public policy, or a related field
Experience: 3+ years of full-time, relevant experience in communications, journalism, public relations, event management or a similar field
Fluent in English (proficiency in Spanish and French is an asset)
At least 2 years of experience developing social media content and scheduling and building a social media calendar, including experience with HootSuite, LinkedIn, Facbeook, Instagram, Twitter and YouTube
Familiarity and/or broad knowledge related to climate change, sustainable development, economic policy, and international development
Ability to communicate technical concepts and complex ideas to a wide audience, including a general readership and technical/content experts
Ability to communicative effectively regarding progress, deadlines, and turnaround times for all deliverables in a fast-paced work environment
Excellent writing, editing and proof-reading skills, and attention to detail
Experience copyediting and familiarity with the Associated Press (AP) Style Guide
Potential salary:
69,000 USD to 78,000 USD if based in the US. Salary is commensurate with experience and other compensable factors.
How to Apply:
Please submit a resume with cover letter by March 31st, 2023. Applicants must apply through the WRI Careers portal to be considered.
What we offer:
A competitive salary
Access to the WRI global network with the opportunity to exchange with and learn from passionate colleagues working at the cutting edge of their fields across Asia, Africa, Europe, Latin America and the United States.
The chance to have an impact and to develop your career within a mission-driven organization with access to varied learning and training opportunities.
A workplace that strives to put diversity and inclusion at the heart of our work.
The opportunity to join and get involved in different working groups and affinity groups to shape the future of WRI.
Long-term commitment to hybrid working model with flexible working hours.
Generous leave days that increase with tenure
About Us:
Founded in 1982, World Resources Institute (WRI) is an independent, nonprofit global research organization that turns big ideas into action at the nexus of environment, economic opportunity, and human well-being. We are working to address seven critical challenges that the world must overcome this decade to secure a sustainable future for people and the planet: climate change, energy, food, forests, water, sustainable cities, and the ocean. WRI has a global staff of over 1,800 people with work spanning 60 countries. We have offices in Africa, Brazil, China, Europe, India, Indonesia, Mexico, Colombia and the United States, as well as a growing presence in other countries and regions.
The foundation of our work is delivering high-quality research, data, maps, and analysis to solve the world’s greatest environment and international development challenges and improve people’s lives. We work with leaders in government, business, and civil society to drive ambitious action and create change on the ground. Equally important, we bring together partners to develop breakthrough ideas and scale-up solutions for far-reaching, enduring impact.
Our mission and values:
WRI’s mission is to move human society to live in ways that protect Earth’s environment and its capacity to provide for the needs and aspirations of current and future generations.
Our values are shared ideals that bind us together: Integrity, Innovation, Urgency, Independence, Respect.
Our culture:
WRI is committed to advancing gender and social equity for human well-being in our mission and applies this principle to our organizational and programmatic practices. We are committed to providing equal opportunities in employment, we embrace all diversity and encourage women, the LGBTQ+ community, persons with disabilities, Afro-descendants, and Indigenous people to apply. Recognizing our strong commitment to gender equality, WRI has also been awarded EDGE certification.
Our team in Human Resources carefully reviews all applications.
Apr 07, 2023
Full time
This position will be based out of Washington DC and will be a hybrid, remote-eligible or can be based in our office in Bonn, Germany. Existing work authorization is required at the time of application submission. WRI is unable to sponsor visa work authorization for this position.
About the Program:
The NDC Partnership brings together more than 200 members, including more than 120 countries, developed and developing, and more than 85 institutions to create and deliver on ambitious climate action that helps achieve the Paris Agreement and the Sustainable Development Goals (SDGs). Governments identify their NDC implementation priorities and the type of support that is needed to translate them into actionable policies and programs. Based on these requests, the membership offers a tailored package of expertise, technical assistance, and funding. This collaborative response provides developing countries with efficient access to a wide range of resources to adapt to and mitigate climate change and foster more equitable and sustainable development. The NDC Partnership is hosted by the United Nations Framework Convention on Climate Change (UNFCCC) Secretariat, the United Nations Office for Project Services (UNOPS) and the World Resources Institute (WRI). The Partnership has members in all regions of the world, with staff in Washington DC and Bonn, Germany
Job Highlight:
In this role, you will be actively involved in developing content for the Partnership’s multimedia channels, including the website, email, social media, publications and print and digital materials, regular communication products, and contributing to ongoing communication campaigns. You will be responsible for developing and maintaining our Editorial and Design calendar in coordination with Support Unit staff and external vendors, as well as overseeing the Partnership’s social media calendar. This position will involve both proactive planning to implement the Partnership’s ambitious, communications work plan, as well as reactive, rapid daily interaction on issues related to the Partnership’s work and impact, as well as that of its diverse membership. You will report directly to the Communications Manager and work closely with our Visual Media Specialist, Writer, Copyeditor and Event Manager. You will be a key member of the Outreach and Governance team led by the Deputy Director of Outreach & Governance.
What will you do:
Communications & Project Management (50%):
Supports the Communications Manager with the production of all communications deliverables, including establishing deadlines for the Editorial and Design calendar, managing the intake and work flow for all communications products, and collaborating with Support Unit staff to frame and develop content
Liaises with external vendors, contractors, and consultants to copyedit, write, design, develop, and translate Support Unit products in collaboration with the Partnership’s host institutions
Engages with Support Unit staff to develop the monthly email newsletter and maintains and updates the newsletter audience
Publishes and curates content for the website
Supports design projects including photo selection and editing, as well as graphic design
Social Media (30%):
Supports the development of the Partnership’s social media strategy under the guidance of the Communications Manager, including curating the social media calendar, working with staff to source and draft social content, and designing branded templates
Regularly tracks and evaluates success metrics and key performance indicators with the Communications Manager to evaluate social media audience engagement and growth, and supports in media tracking and analysis
Administration, Grants and Finance (20%):
Supports with budget tracking and processes all communications invoices, grants and contracts with vendors and consultants in coordination with the Communications Manager and Operations and Grants team
Coordinates team input to the broader Support Unit, including through regular communications dispatches, meetings support and trainings
Supports the close of the fiscal year as requested by the Deputy Director of Operations, and assists with the onboarding of new interns, vendors and consultants in coordination with the Communications Manager
What will you need:
Education: A completed bachelor’s degree in journalism, communications, international relations, public policy, or a related field
Experience: 3+ years of full-time, relevant experience in communications, journalism, public relations, event management or a similar field
Fluent in English (proficiency in Spanish and French is an asset)
At least 2 years of experience developing social media content and scheduling and building a social media calendar, including experience with HootSuite, LinkedIn, Facbeook, Instagram, Twitter and YouTube
Familiarity and/or broad knowledge related to climate change, sustainable development, economic policy, and international development
Ability to communicate technical concepts and complex ideas to a wide audience, including a general readership and technical/content experts
Ability to communicative effectively regarding progress, deadlines, and turnaround times for all deliverables in a fast-paced work environment
Excellent writing, editing and proof-reading skills, and attention to detail
Experience copyediting and familiarity with the Associated Press (AP) Style Guide
Potential salary:
69,000 USD to 78,000 USD if based in the US. Salary is commensurate with experience and other compensable factors.
How to Apply:
Please submit a resume with cover letter by March 31st, 2023. Applicants must apply through the WRI Careers portal to be considered.
What we offer:
A competitive salary
Access to the WRI global network with the opportunity to exchange with and learn from passionate colleagues working at the cutting edge of their fields across Asia, Africa, Europe, Latin America and the United States.
The chance to have an impact and to develop your career within a mission-driven organization with access to varied learning and training opportunities.
A workplace that strives to put diversity and inclusion at the heart of our work.
The opportunity to join and get involved in different working groups and affinity groups to shape the future of WRI.
Long-term commitment to hybrid working model with flexible working hours.
Generous leave days that increase with tenure
About Us:
Founded in 1982, World Resources Institute (WRI) is an independent, nonprofit global research organization that turns big ideas into action at the nexus of environment, economic opportunity, and human well-being. We are working to address seven critical challenges that the world must overcome this decade to secure a sustainable future for people and the planet: climate change, energy, food, forests, water, sustainable cities, and the ocean. WRI has a global staff of over 1,800 people with work spanning 60 countries. We have offices in Africa, Brazil, China, Europe, India, Indonesia, Mexico, Colombia and the United States, as well as a growing presence in other countries and regions.
The foundation of our work is delivering high-quality research, data, maps, and analysis to solve the world’s greatest environment and international development challenges and improve people’s lives. We work with leaders in government, business, and civil society to drive ambitious action and create change on the ground. Equally important, we bring together partners to develop breakthrough ideas and scale-up solutions for far-reaching, enduring impact.
Our mission and values:
WRI’s mission is to move human society to live in ways that protect Earth’s environment and its capacity to provide for the needs and aspirations of current and future generations.
Our values are shared ideals that bind us together: Integrity, Innovation, Urgency, Independence, Respect.
Our culture:
WRI is committed to advancing gender and social equity for human well-being in our mission and applies this principle to our organizational and programmatic practices. We are committed to providing equal opportunities in employment, we embrace all diversity and encourage women, the LGBTQ+ community, persons with disabilities, Afro-descendants, and Indigenous people to apply. Recognizing our strong commitment to gender equality, WRI has also been awarded EDGE certification.
Our team in Human Resources carefully reviews all applications.
Background
ClimeCo is a respected global advisor, transaction facilitator, trader, and developer of environmental commodity market products and related solutions. We specialize in voluntary carbon, regulated carbon, renewable energy credits, plastics credits, and regional criteria pollutant trading programs. From policy advisory to ESG strategy, offsets sourcing to project development, we provide comprehensive, vertically- integrated solutions to help enhance our customers’ sustainability impact—whether they are responding to emissions regulations or satisfying voluntary sustainability goals.
ClimeCo is currently seeking a full-time Manager, ESG Communications to join our Sustainability, Policy & Advisory team. The ideal candidate is an experienced professional that is driven to achieve the goals of the UN Sustainable Development Goals as a trusted advisor to clients that are accelerating their sustainability plans as a response to market and stakeholder demand.
Responsibilities
S taff Writer: Support our clients’ ESG journeys, with a particular focus on report writing around corporate sustainability, climate, and other ESG issues
Advise a spectrum of clients and industries ranging from industrial manufacturing to consumer-facing brands, including Fortune 500 companies and sustainability-minded startups on how and what to communicate about their ESG performance
Write and edit copy, conduct quality review, and deliver high-quality final reports
Must be able to conduct Subject Matter Expert interviews, take own notes, and turn results into content without supervision
Must be comfortable interviewing C-level and board level executives and turning their key messages into digestible content
Must be able to align report content with global reporting standards as needed
Collaborate with colleagues and client subject matter experts (SMEs) to develop appropriate content related to a variety ESG issues
Serve as project manager, including conducting kickoff meetings, managing client communications, ensuring high quality and on time deliverables, et al
Monitor and control project financials including budget, time tracking, invoicing, and profitability
Contribute to ESG communications and reporting plans, including key messages development and qualitative analyses including, but not limited to, desktop research, competitor benchmarking, stakeholder interviews, industry workshops, and report writing
Support alignment of reporting content with standards and frameworks, with support from colleagues
Supervise and coach colleagues on the timely development of high-quality deliverables in the scope of work of client projects
Guide the professional development of Associate and Analyst direct reports
Contribute to knowledge-sharing and product development across business units at ClimeCo
Foster a team culture driven by collaboration, intellectual curiosity, accountability and empathy
Track news, announcements, and other strategic developments relevant to the Sustainability, Policy, and Advisory team
Assist colleagues across ClimeCo with editing and proofreading blog posts, refining web content, and improving slide templates
This position has the opportunity to grow a team to deliver ESG communication projects.
ClimeCo embraces diversity and welcomes candidates who contribute to a climate that supports our staff of all identities and backgrounds. We further commit ourselves to an inclusive workplace where we value the perspectives of all employees by recognizing and appreciating their unique skills and talents. We strongly encourage individuals from underrepresented and/or marginalized identities to apply.
Requirements
General understanding of corporate sustainability and climate strategy, including global reporting frameworks for ESG and impact reporting (e.g. SASB, TCFD, GRI, etc)
Portfolio of corporate communications work
Ability to conduct journalistic interviews with senior executives and turn raw material into publishable content
Excellent editor; ability to serve as final copy editor for a project
Ability to write corporate communications copy for internal and external audiences
Rigorous planner and excellent communicator, comfortable managing multiple projects simultaneously, balancing shifting priorities, delegating effectively, and contributing expertise to ensure deliverables are completed efficiently
Team player with a track record of problem solving and proactive collaboration
Detailed- and growth-orientated; intellectually curious
Comfortable working in a remote-first company
Proficient with Microsoft Office
Empathetic team player, excited to contribute to an inclusive company culture
Passion to help businesses address global challenges such as climate change
Interest to contribute to a fast-growing global sustainability company
Desired Skills
Advanced degree in in Journalism, English, Marketing, or related field
Prior work experience in corporate sustainability and climate strategy
Public track record in corporate sustainability, climate strategy with published reports, thought leadership, podcasts, and other channels
Compensation & Benefits
The salary range for a well-qualified Manager, ESG Communications is $ 90,000 – $115,000 annually, considering individual work experience and work location.
ClimeCo offers a competitive salary and bonus structure with benefits including 401(k) with employer match, medical/dental/vision benefits, EAP program, paid time off, holidays, and more.
ClimeCo LLC is an equal opportunity employer. We value a diverse workforce and an inclusive culture. Our employment practices are in accordance with the laws that prohibit discrimination against qualified individuals on the basis of race, religion, color, gender, age, national origin, physical or mental disability, genetic information, veteran’s status, marital status, gender identity and expression, sexual orientation, or any other status protected by applicable law.
Additional Information
The position is full-time, salaried and exempt, which is ineligible for overtime pay under the provisions of the Fair Labor Standards Act.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Dec 19, 2022
Full time
Background
ClimeCo is a respected global advisor, transaction facilitator, trader, and developer of environmental commodity market products and related solutions. We specialize in voluntary carbon, regulated carbon, renewable energy credits, plastics credits, and regional criteria pollutant trading programs. From policy advisory to ESG strategy, offsets sourcing to project development, we provide comprehensive, vertically- integrated solutions to help enhance our customers’ sustainability impact—whether they are responding to emissions regulations or satisfying voluntary sustainability goals.
ClimeCo is currently seeking a full-time Manager, ESG Communications to join our Sustainability, Policy & Advisory team. The ideal candidate is an experienced professional that is driven to achieve the goals of the UN Sustainable Development Goals as a trusted advisor to clients that are accelerating their sustainability plans as a response to market and stakeholder demand.
Responsibilities
S taff Writer: Support our clients’ ESG journeys, with a particular focus on report writing around corporate sustainability, climate, and other ESG issues
Advise a spectrum of clients and industries ranging from industrial manufacturing to consumer-facing brands, including Fortune 500 companies and sustainability-minded startups on how and what to communicate about their ESG performance
Write and edit copy, conduct quality review, and deliver high-quality final reports
Must be able to conduct Subject Matter Expert interviews, take own notes, and turn results into content without supervision
Must be comfortable interviewing C-level and board level executives and turning their key messages into digestible content
Must be able to align report content with global reporting standards as needed
Collaborate with colleagues and client subject matter experts (SMEs) to develop appropriate content related to a variety ESG issues
Serve as project manager, including conducting kickoff meetings, managing client communications, ensuring high quality and on time deliverables, et al
Monitor and control project financials including budget, time tracking, invoicing, and profitability
Contribute to ESG communications and reporting plans, including key messages development and qualitative analyses including, but not limited to, desktop research, competitor benchmarking, stakeholder interviews, industry workshops, and report writing
Support alignment of reporting content with standards and frameworks, with support from colleagues
Supervise and coach colleagues on the timely development of high-quality deliverables in the scope of work of client projects
Guide the professional development of Associate and Analyst direct reports
Contribute to knowledge-sharing and product development across business units at ClimeCo
Foster a team culture driven by collaboration, intellectual curiosity, accountability and empathy
Track news, announcements, and other strategic developments relevant to the Sustainability, Policy, and Advisory team
Assist colleagues across ClimeCo with editing and proofreading blog posts, refining web content, and improving slide templates
This position has the opportunity to grow a team to deliver ESG communication projects.
ClimeCo embraces diversity and welcomes candidates who contribute to a climate that supports our staff of all identities and backgrounds. We further commit ourselves to an inclusive workplace where we value the perspectives of all employees by recognizing and appreciating their unique skills and talents. We strongly encourage individuals from underrepresented and/or marginalized identities to apply.
Requirements
General understanding of corporate sustainability and climate strategy, including global reporting frameworks for ESG and impact reporting (e.g. SASB, TCFD, GRI, etc)
Portfolio of corporate communications work
Ability to conduct journalistic interviews with senior executives and turn raw material into publishable content
Excellent editor; ability to serve as final copy editor for a project
Ability to write corporate communications copy for internal and external audiences
Rigorous planner and excellent communicator, comfortable managing multiple projects simultaneously, balancing shifting priorities, delegating effectively, and contributing expertise to ensure deliverables are completed efficiently
Team player with a track record of problem solving and proactive collaboration
Detailed- and growth-orientated; intellectually curious
Comfortable working in a remote-first company
Proficient with Microsoft Office
Empathetic team player, excited to contribute to an inclusive company culture
Passion to help businesses address global challenges such as climate change
Interest to contribute to a fast-growing global sustainability company
Desired Skills
Advanced degree in in Journalism, English, Marketing, or related field
Prior work experience in corporate sustainability and climate strategy
Public track record in corporate sustainability, climate strategy with published reports, thought leadership, podcasts, and other channels
Compensation & Benefits
The salary range for a well-qualified Manager, ESG Communications is $ 90,000 – $115,000 annually, considering individual work experience and work location.
ClimeCo offers a competitive salary and bonus structure with benefits including 401(k) with employer match, medical/dental/vision benefits, EAP program, paid time off, holidays, and more.
ClimeCo LLC is an equal opportunity employer. We value a diverse workforce and an inclusive culture. Our employment practices are in accordance with the laws that prohibit discrimination against qualified individuals on the basis of race, religion, color, gender, age, national origin, physical or mental disability, genetic information, veteran’s status, marital status, gender identity and expression, sexual orientation, or any other status protected by applicable law.
Additional Information
The position is full-time, salaried and exempt, which is ineligible for overtime pay under the provisions of the Fair Labor Standards Act.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
King County Department of Local Services, Permitting Division
919 SW Grady Way, Suite 300, Renton, WA 98057-2906
SUMMARY:
**This recruitment may be used to fill vacancies for up to 6 months. Including permanent career service, special duty assignments, short-term temporary (STT) and term-limited temporary (TLT)
In order to hire and maintain a quality workforce that reflects the diversity of the community and works well within our True North values-based organization, the Permitting Division of the Department of Local Services (DLS) is accepting applications for the position of Permit Review Coordinator in the Permitting Services section. The Permitting Services team is responsible for providing direct customer services in support of the functions of the Division. If you are customer obsessed and looking for an opportunity to work in a fast-paced environment with a detail-oriented team, we need you. Permitting is looking for someone who thrives on solving problems, is solutions oriented, and works well both individually and as part of a highly collaborative workgroup.
The Permit Review Coordinator facilitates and helps administer King County permitting codes, policies, and procedures. They are the first point of contact applicants have and are setting the expectation for the customer experience.
Currently this is a hybrid position that is primarily telecommute with a rotating schedule in the office.
JOB DUTIES:
Applying equity and social justice principles is a daily responsibility and a foundational expectation for all King County employees. In this role, you will apply equity and social justice principles that exemplify shared values, behaviors, and practices to all aspects of the work. Permit Application Screening, Intake, and issuance:
Research property records; read and interpret maps, plans, and legal descriptions.
Provide answers to customer’s questions regarding King County permitting codes, policies, and procedures.
Screen permit applications for completeness based on a specific criterion for building, fire, and land use permit types.
Explain, calculate, and collect permit fees from customers.
Accurately and efficiently use permitting software, online portals, and available technology tools to receive, screen, route, and track application from intake to permit issuance.
Work closely with all levels of staff in King County to accomplish primary objectives.
Follow up with applicants at various permitting stages; compile and process notifications; ensure permit tracking systems are updated accurately throughout the permitting process.
Perform quality assurance of approved permits, verify fees and permit requirements, prepare issuance packages, and issue permits.
Customer Service:
Provide helpful and respectful customer service to citizens and County employees.
Answer a high volume of customer inquiries electronically, by phone, and/or in person in accordance with the division's available customer service options.
Explain application submittal requirements, application procedures, permitting processes and timelines.
Help customers who are upset or angry by communicating in a positive and professional manner.
Track customer inquiries in electronic CRM system and ensure appropriate follow up with customers is completed
Other duties:
Collaborate with workgroup and Division staff working toward continuous improvement of customer services.
Maintain Permitting records in accordance with policies and procedures.
As a member of the Permitting Services group, this position will be responsible to cross-train with all Permit Review Coordinators and/or Permit Technicians and/or administrative staff to be prepared to support all functions of the workgroup and the Division.
Other responsibilities may involve cash, check, or electronic payment processing, data entry, processing notices and mailings to customers, record maintenance, and other duties as assigned by the supervisor.
EXPERIENCE, QUALIFICATIONS, KNOWLEDGE, SKILLS:
Minimum Qualifications:
Working experience or substantial knowledge of building and/or land use permit application procedures, submittal requirements and associated documents; interpreting maps, plans, and legal descriptions.
Knowledge of rules, regulations, codes, laws, and/or policies relative to the position.
Demonstrated ability to work as an effective team member in a highly collaborative environment.
Experience providing excellent customer service, including working with upset or angry customers while maintaining positive customer relationships.
Demonstrate excellent communication skills both verbal and written.
Professional experience and intermediate skill using Microsoft Office Products including Excel, Word, Outlook, Teams, CRM,
Professional experience using permitting software, online permit portals, and available technology tools for receiving, screening, routing, and processing applications and permits.
Experience using initiative and judgement interpreting policies, rules, and guidelines.
Demonstrated ability to effectively prioritize a high volume of work and handle multiple tasks with changing priorities while meeting deadlines and team goals.
Exceptional organization skills with superior attention to details and accurate work output.
Comfortable learning new technology and working in an environment of continuous improvement where frequent change is occurring.
Demonstrate the ability to use critical thinking to solve problems with minimal supervision.
Candidates must have demonstrated punctuality, dependability, and good attendance in previous job experience.
Desired Qualification:
Professional experience within a government permitting agency processing building and land use permit applications, verifying submittal requirements are met, calculating and collecting fees, applying building and land use codes, coordinating the permit process, and issuing approved permits.
Experience using Accela, My Building Pemit.com, and/or other relevant permitting software.
Knowledge of and experience applying King County rules, regulations, codes, laws and/or policies relative to the position.
Experience using GIS mapping software; SharePoint; Bluebeam; CRM; record management software.
International Code Council recognition as a Certified Permit Technician.
Necessary special requirements:
Must be able to bend, stoop, lift and carry up to 30 pounds, including large, rolled plans.
Must be able to move from workstation to workstation, sitting, standing and reaching throughout the workday in a fast-paced environment.
SUPPLEMENTAL INFORMATION:
Those applicants who pass the initial screening will be invited to interview the week of January 2, 2023.
Currently we are filling Term-Limited Temporary (TLT) and/or Special Duty Assignment (SDA) for current King County Career Service employees who have passed their probationary period. Current King County employees must have permission from their supervisor to be eligible for the Special Duty assignment. Pay upon SDA placement: Current employees selected for SDA will be compensated based on the provisions of the Collective Bargaining Agreement or Master Labor Agreement for their base assignment if applicable.
This recruitment may be used to fill vacancies for up to 6 months. Including career service, special duty assignments, STT and TLT opportunities.
WHO MAY APPLY: This position is open to all qualified applicants. First consideration will be given to current PROTEC17 members in the same classification that are eligible for lateral transfer. WORK SCHEDULE: The work week is normally Monday through Friday, 7.00 a.m. to 4:00 p.m., but may at times require work outside of normal business hours. This full-time position is overtime eligible. FORMS AND MATERIALS: The recruitment for this position is open to all applicants. A completed King County Application is required. We highly recommend that you also provide a cover letter and resume . SELECTION PROCESS: Applicants will be screened for clarity, completeness, and competitiveness. The most competitive candidates may be invited to participate in one or more interviews. Interviews will be conducted via Teams. Reference checks and file reviews will be conducted. UNION MEMBERSHIP: PROTEC17 For more information regarding this recruitment, please contact: Vivienne Swai Human Resources Analyst 206-477-1538 vswai@kingcounty.gov Covid-19 Vaccination Requirement King County Executive Branch employees are required to be fully vaccinated against COVID-19. If you are the successful candidate for the position you applied for, the County will send you a conditional offer letter. As a condition of employment, prior to a final offer of employment, you will be required to: • submit proof of vaccination or • have an approved request for medical or religious exemption and an approved accommodation. Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation. People are considered fully vaccinated against COVID-19 two weeks after receiving the final dose of a vaccination approved by the Center for Disease Control and Prevention (CDC).
The Executive Branch includes employees in the Executive branch, the Assessor’s Office, Elections, the King County Sheriff’s Office, and the Executive Office.
Teleworking Requirement This is a hybrid position. The work associated with this position will be performed by teleworking, onsite work and meetings as needed. The responsibilities of this position may include regular and ongoing in-office work involving in person customer service in accordance with the division's available customer service options. Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements. Employees will be provided with a County issued laptop and must maintain a workspace with an internet connection (access may be supplemented in some situations) where they can reliably perform work and remain available and responsive during scheduled work hours. Please note that when an employee conducts work that is likely to bring them in contact with another individual, safety precautions are required, including the wearing of masks in some situations . King County is doing its part to reduce the spread of COVID-19 and remains committed to reducing our carbon footprint. King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment. Forbes recently named King County as one of Washington State's best employers. Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play. Guided by our " True North ", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans. King County is an Equal Employment Opportunity (EEO) Employer No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation. To Apply If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions, please contact your recruiter listed on this job announcement.
Dec 09, 2022
Full time
SUMMARY:
**This recruitment may be used to fill vacancies for up to 6 months. Including permanent career service, special duty assignments, short-term temporary (STT) and term-limited temporary (TLT)
In order to hire and maintain a quality workforce that reflects the diversity of the community and works well within our True North values-based organization, the Permitting Division of the Department of Local Services (DLS) is accepting applications for the position of Permit Review Coordinator in the Permitting Services section. The Permitting Services team is responsible for providing direct customer services in support of the functions of the Division. If you are customer obsessed and looking for an opportunity to work in a fast-paced environment with a detail-oriented team, we need you. Permitting is looking for someone who thrives on solving problems, is solutions oriented, and works well both individually and as part of a highly collaborative workgroup.
The Permit Review Coordinator facilitates and helps administer King County permitting codes, policies, and procedures. They are the first point of contact applicants have and are setting the expectation for the customer experience.
Currently this is a hybrid position that is primarily telecommute with a rotating schedule in the office.
JOB DUTIES:
Applying equity and social justice principles is a daily responsibility and a foundational expectation for all King County employees. In this role, you will apply equity and social justice principles that exemplify shared values, behaviors, and practices to all aspects of the work. Permit Application Screening, Intake, and issuance:
Research property records; read and interpret maps, plans, and legal descriptions.
Provide answers to customer’s questions regarding King County permitting codes, policies, and procedures.
Screen permit applications for completeness based on a specific criterion for building, fire, and land use permit types.
Explain, calculate, and collect permit fees from customers.
Accurately and efficiently use permitting software, online portals, and available technology tools to receive, screen, route, and track application from intake to permit issuance.
Work closely with all levels of staff in King County to accomplish primary objectives.
Follow up with applicants at various permitting stages; compile and process notifications; ensure permit tracking systems are updated accurately throughout the permitting process.
Perform quality assurance of approved permits, verify fees and permit requirements, prepare issuance packages, and issue permits.
Customer Service:
Provide helpful and respectful customer service to citizens and County employees.
Answer a high volume of customer inquiries electronically, by phone, and/or in person in accordance with the division's available customer service options.
Explain application submittal requirements, application procedures, permitting processes and timelines.
Help customers who are upset or angry by communicating in a positive and professional manner.
Track customer inquiries in electronic CRM system and ensure appropriate follow up with customers is completed
Other duties:
Collaborate with workgroup and Division staff working toward continuous improvement of customer services.
Maintain Permitting records in accordance with policies and procedures.
As a member of the Permitting Services group, this position will be responsible to cross-train with all Permit Review Coordinators and/or Permit Technicians and/or administrative staff to be prepared to support all functions of the workgroup and the Division.
Other responsibilities may involve cash, check, or electronic payment processing, data entry, processing notices and mailings to customers, record maintenance, and other duties as assigned by the supervisor.
EXPERIENCE, QUALIFICATIONS, KNOWLEDGE, SKILLS:
Minimum Qualifications:
Working experience or substantial knowledge of building and/or land use permit application procedures, submittal requirements and associated documents; interpreting maps, plans, and legal descriptions.
Knowledge of rules, regulations, codes, laws, and/or policies relative to the position.
Demonstrated ability to work as an effective team member in a highly collaborative environment.
Experience providing excellent customer service, including working with upset or angry customers while maintaining positive customer relationships.
Demonstrate excellent communication skills both verbal and written.
Professional experience and intermediate skill using Microsoft Office Products including Excel, Word, Outlook, Teams, CRM,
Professional experience using permitting software, online permit portals, and available technology tools for receiving, screening, routing, and processing applications and permits.
Experience using initiative and judgement interpreting policies, rules, and guidelines.
Demonstrated ability to effectively prioritize a high volume of work and handle multiple tasks with changing priorities while meeting deadlines and team goals.
Exceptional organization skills with superior attention to details and accurate work output.
Comfortable learning new technology and working in an environment of continuous improvement where frequent change is occurring.
Demonstrate the ability to use critical thinking to solve problems with minimal supervision.
Candidates must have demonstrated punctuality, dependability, and good attendance in previous job experience.
Desired Qualification:
Professional experience within a government permitting agency processing building and land use permit applications, verifying submittal requirements are met, calculating and collecting fees, applying building and land use codes, coordinating the permit process, and issuing approved permits.
Experience using Accela, My Building Pemit.com, and/or other relevant permitting software.
Knowledge of and experience applying King County rules, regulations, codes, laws and/or policies relative to the position.
Experience using GIS mapping software; SharePoint; Bluebeam; CRM; record management software.
International Code Council recognition as a Certified Permit Technician.
Necessary special requirements:
Must be able to bend, stoop, lift and carry up to 30 pounds, including large, rolled plans.
Must be able to move from workstation to workstation, sitting, standing and reaching throughout the workday in a fast-paced environment.
SUPPLEMENTAL INFORMATION:
Those applicants who pass the initial screening will be invited to interview the week of January 2, 2023.
Currently we are filling Term-Limited Temporary (TLT) and/or Special Duty Assignment (SDA) for current King County Career Service employees who have passed their probationary period. Current King County employees must have permission from their supervisor to be eligible for the Special Duty assignment. Pay upon SDA placement: Current employees selected for SDA will be compensated based on the provisions of the Collective Bargaining Agreement or Master Labor Agreement for their base assignment if applicable.
This recruitment may be used to fill vacancies for up to 6 months. Including career service, special duty assignments, STT and TLT opportunities.
WHO MAY APPLY: This position is open to all qualified applicants. First consideration will be given to current PROTEC17 members in the same classification that are eligible for lateral transfer. WORK SCHEDULE: The work week is normally Monday through Friday, 7.00 a.m. to 4:00 p.m., but may at times require work outside of normal business hours. This full-time position is overtime eligible. FORMS AND MATERIALS: The recruitment for this position is open to all applicants. A completed King County Application is required. We highly recommend that you also provide a cover letter and resume . SELECTION PROCESS: Applicants will be screened for clarity, completeness, and competitiveness. The most competitive candidates may be invited to participate in one or more interviews. Interviews will be conducted via Teams. Reference checks and file reviews will be conducted. UNION MEMBERSHIP: PROTEC17 For more information regarding this recruitment, please contact: Vivienne Swai Human Resources Analyst 206-477-1538 vswai@kingcounty.gov Covid-19 Vaccination Requirement King County Executive Branch employees are required to be fully vaccinated against COVID-19. If you are the successful candidate for the position you applied for, the County will send you a conditional offer letter. As a condition of employment, prior to a final offer of employment, you will be required to: • submit proof of vaccination or • have an approved request for medical or religious exemption and an approved accommodation. Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation. People are considered fully vaccinated against COVID-19 two weeks after receiving the final dose of a vaccination approved by the Center for Disease Control and Prevention (CDC).
The Executive Branch includes employees in the Executive branch, the Assessor’s Office, Elections, the King County Sheriff’s Office, and the Executive Office.
Teleworking Requirement This is a hybrid position. The work associated with this position will be performed by teleworking, onsite work and meetings as needed. The responsibilities of this position may include regular and ongoing in-office work involving in person customer service in accordance with the division's available customer service options. Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements. Employees will be provided with a County issued laptop and must maintain a workspace with an internet connection (access may be supplemented in some situations) where they can reliably perform work and remain available and responsive during scheduled work hours. Please note that when an employee conducts work that is likely to bring them in contact with another individual, safety precautions are required, including the wearing of masks in some situations . King County is doing its part to reduce the spread of COVID-19 and remains committed to reducing our carbon footprint. King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment. Forbes recently named King County as one of Washington State's best employers. Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play. Guided by our " True North ", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans. King County is an Equal Employment Opportunity (EEO) Employer No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation. To Apply If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions, please contact your recruiter listed on this job announcement.
King County Department of Local Services, Permitting Division
919 SW Grady Way, Renton, WA 98057-2906
SUMMARY:
In order to hire and maintain a quality workforce that reflects the diversity of the community and works well within our True North values-based organization, the Permitting Division of the Department of Local Services (DLS) is accepting applications for the position of Project/Program Manager II. The ideal candidate for this role will be a self-starter who has excellent interpersonal skills, a keen attention to detail, an ability to stay focused in a fast-paced environment with competing priorities, and a commitment to equity and social justice. The person in this role will manage projects for the Permitting Division. The successful candidate will bring creativity and track record in project management.
JOB DUTIES:
Applying equity and social justice principles is a daily responsibility and a foundational expectation for all King County employees. In this role, you will apply equity and social justice principles that exemplify shared values, behaviors, and practices to all aspects of the work.
Work collaboratively with the management team to identify and implement opportunities for process improvement.
Work independently to develop, monitor scope and schedule of projects and report results to leadership.
Understand internal administrative and operational processes in Permitting; work with stakeholders to co-create recommendations and implement changes that will improve quality and promote efficiency.
Organize people and activities to accomplish strategic work plans and deliverables within established timelines.
Write and share project and program plans based on input from staff.
Coordinate review/comment processes for programs or projects, including communication products to support implementation.
Research project and program needs in order to develop project or program recommendations.
Other duties as assigned.
EXPERIENCE, QUALIFICATIONS, KNOWLEDGE, SKILLS:
Minimum Qualifications:
Bachelor's degree in a related field; or any combination of education and experience that clearly demonstrates knowledge of project management principles and the ability to perform the duties of the position
Experience in systems administration, operations analysis, or program development
Experience processing permits and serving customers for local government
Excellent analytical, problem-solving, quantitative reasoning, and data-handling skills
Skill working effectively as a team member to coordinate accomplishment of specific tasks
Clear and effective communication skills: ability to listen, provide feedback, and negotiate outcomes as needed; ability to provide accurate and concise project updates.
Demonstrated ability to research and develop project recommendations
Proficiency with MS Excel and MS Power BI, or other data analysis and visualization tools
Proficiency with project management software tools such as MS Project, Airtable, Asana or other
Desired Qualifications:
Proficiency with SharePoint, OneDrive, Laserfiche or other information and data sharing and document management tools, systems and repositories
Experience with permitting systems and public portals such as Accela Civic Platform, MyBuildingPermit.com, or comparable
SUPPLEMENTAL INFORMATION:
Those applicants who pass the initial screening will be invited to interview the week of December 26th, 2022.
This recruitment may be used to fill vacancies for up to 6 months. Including career service, special duty assignments, STT and TLT opportunities.
WHO MAY APPLY: This position is open to all qualified applicants. First consideration will be given to current PROTEC17 members in the same classification that are eligible for lateral transfer. WORK SCHEDULE: The work week is normally Monday through Friday, 7.00 a.m. to 4:00 p.m., but may at times require work outside of normal business hours. This full-time position is overtime eligible. FORMS AND MATERIALS: The recruitment for this position is open to all applicants. A completed King County Application is required. We highly recommend that you also provide a cover letter and resume . SELECTION PROCESS: Applicants will be screened for clarity, completeness, and competitiveness. The most competitive candidates may be invited to participate in one or more interviews. Interviews will be conducted via Teams. Reference checks and file reviews will be conducted. UNION MEMBERSHIP: PROTEC17 For more information regarding this recruitment, please contact:
Vivienne Swai Human Resources Analyst 206-477-1538 vswai@kingcounty.gov Covid-19 Vaccination Requirement King County Executive Branch employees are required to be fully vaccinated against COVID-19. If you are the successful candidate for the position you applied for, the County will send you a conditional offer letter. As a condition of employment, prior to a final offer of employment, you will be required to: • submit proof of vaccination or • have an approved request for medical or religious exemption and an approved accommodation. Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation. People are considered fully vaccinated against COVID-19 two weeks after receiving the final dose of a vaccination approved by the Center for Disease Control and Prevention (CDC). The Executive Branch includes employees in the Executive branch, the Assessor’s Office, Elections, the King County Sheriff’s Office, and the Executive Office.
Teleworking Requirement The work associated with this position will be performed predominantly by teleworking; complemented with onsite work and meetings as needed. Employees will have access to shared workspaces at various King County facilities.) Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.
Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements. Employees will be provided with a County issued laptop and must maintain a workspace with an internet connection (access may be supplemented in some situations) where they can reliably perform work and remain available and responsive during scheduled work hours. Please note that when an employee conducts work that is likely to bring them in contact with another individual, safety precautions are required, including the wearing of masks in some situations . King County is doing its part to reduce the spread of COVID-19 and remains committed to reducing our carbon footprint. King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment. Forbes recently named King County as one of Washington State's best employers. Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.
Guided by our " True North ", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans. King County is an Equal Employment Opportunity (EEO) Employer No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation. To Apply If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions, please contact your recruiter listed on this job announcement.
Dec 05, 2022
Full time
SUMMARY:
In order to hire and maintain a quality workforce that reflects the diversity of the community and works well within our True North values-based organization, the Permitting Division of the Department of Local Services (DLS) is accepting applications for the position of Project/Program Manager II. The ideal candidate for this role will be a self-starter who has excellent interpersonal skills, a keen attention to detail, an ability to stay focused in a fast-paced environment with competing priorities, and a commitment to equity and social justice. The person in this role will manage projects for the Permitting Division. The successful candidate will bring creativity and track record in project management.
JOB DUTIES:
Applying equity and social justice principles is a daily responsibility and a foundational expectation for all King County employees. In this role, you will apply equity and social justice principles that exemplify shared values, behaviors, and practices to all aspects of the work.
Work collaboratively with the management team to identify and implement opportunities for process improvement.
Work independently to develop, monitor scope and schedule of projects and report results to leadership.
Understand internal administrative and operational processes in Permitting; work with stakeholders to co-create recommendations and implement changes that will improve quality and promote efficiency.
Organize people and activities to accomplish strategic work plans and deliverables within established timelines.
Write and share project and program plans based on input from staff.
Coordinate review/comment processes for programs or projects, including communication products to support implementation.
Research project and program needs in order to develop project or program recommendations.
Other duties as assigned.
EXPERIENCE, QUALIFICATIONS, KNOWLEDGE, SKILLS:
Minimum Qualifications:
Bachelor's degree in a related field; or any combination of education and experience that clearly demonstrates knowledge of project management principles and the ability to perform the duties of the position
Experience in systems administration, operations analysis, or program development
Experience processing permits and serving customers for local government
Excellent analytical, problem-solving, quantitative reasoning, and data-handling skills
Skill working effectively as a team member to coordinate accomplishment of specific tasks
Clear and effective communication skills: ability to listen, provide feedback, and negotiate outcomes as needed; ability to provide accurate and concise project updates.
Demonstrated ability to research and develop project recommendations
Proficiency with MS Excel and MS Power BI, or other data analysis and visualization tools
Proficiency with project management software tools such as MS Project, Airtable, Asana or other
Desired Qualifications:
Proficiency with SharePoint, OneDrive, Laserfiche or other information and data sharing and document management tools, systems and repositories
Experience with permitting systems and public portals such as Accela Civic Platform, MyBuildingPermit.com, or comparable
SUPPLEMENTAL INFORMATION:
Those applicants who pass the initial screening will be invited to interview the week of December 26th, 2022.
This recruitment may be used to fill vacancies for up to 6 months. Including career service, special duty assignments, STT and TLT opportunities.
WHO MAY APPLY: This position is open to all qualified applicants. First consideration will be given to current PROTEC17 members in the same classification that are eligible for lateral transfer. WORK SCHEDULE: The work week is normally Monday through Friday, 7.00 a.m. to 4:00 p.m., but may at times require work outside of normal business hours. This full-time position is overtime eligible. FORMS AND MATERIALS: The recruitment for this position is open to all applicants. A completed King County Application is required. We highly recommend that you also provide a cover letter and resume . SELECTION PROCESS: Applicants will be screened for clarity, completeness, and competitiveness. The most competitive candidates may be invited to participate in one or more interviews. Interviews will be conducted via Teams. Reference checks and file reviews will be conducted. UNION MEMBERSHIP: PROTEC17 For more information regarding this recruitment, please contact:
Vivienne Swai Human Resources Analyst 206-477-1538 vswai@kingcounty.gov Covid-19 Vaccination Requirement King County Executive Branch employees are required to be fully vaccinated against COVID-19. If you are the successful candidate for the position you applied for, the County will send you a conditional offer letter. As a condition of employment, prior to a final offer of employment, you will be required to: • submit proof of vaccination or • have an approved request for medical or religious exemption and an approved accommodation. Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation. People are considered fully vaccinated against COVID-19 two weeks after receiving the final dose of a vaccination approved by the Center for Disease Control and Prevention (CDC). The Executive Branch includes employees in the Executive branch, the Assessor’s Office, Elections, the King County Sheriff’s Office, and the Executive Office.
Teleworking Requirement The work associated with this position will be performed predominantly by teleworking; complemented with onsite work and meetings as needed. Employees will have access to shared workspaces at various King County facilities.) Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.
Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements. Employees will be provided with a County issued laptop and must maintain a workspace with an internet connection (access may be supplemented in some situations) where they can reliably perform work and remain available and responsive during scheduled work hours. Please note that when an employee conducts work that is likely to bring them in contact with another individual, safety precautions are required, including the wearing of masks in some situations . King County is doing its part to reduce the spread of COVID-19 and remains committed to reducing our carbon footprint. King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment. Forbes recently named King County as one of Washington State's best employers. Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.
Guided by our " True North ", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans. King County is an Equal Employment Opportunity (EEO) Employer No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation. To Apply If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions, please contact your recruiter listed on this job announcement.
Healthy Schools Campaign (HSC), is a national nonprofit organization based in Chicago that works to make schools healthier places for all children. HSC advocates for policies and practices that support health and learning, including nutritious school food, physical activity, comprehensive health services, green schoolyards and clean air at school. HSC focuses on issues affecting students of color and those from under-invested communities, and strives to make equity part of the public dialogue about education and health.
HSC works with parents, teachers and principals in Chicago Public Schools, and uses the lessons learned to advocate for key policy and practice changes. HSC also empowers school stakeholders to be agents of change in their schools and districts, and builds the capacity of school leaders to better support student health. This work takes place at the intersection of health, education, equity and sustainability.
HSC’s policy work focuses on integrating health and equity into education policy and practice and leveraging cross-sector partnerships to support student health and school wellness. A core focus of HSC’s national policy work is supporting states and school districts in expanding Medicaid-funded school health services. HSC’s policy work also includes efforts to expand access to healthy school food and promote healthy and sustainable school campuses. HSC has a $2.2 million budget and a staff of 16.
Position Description
HSC is seeking a part-time bookkeeper to help further its mission of making schools healthier places for all children. The bookkeeper will provide accounting functions including but not limited to processing payroll bi-weekly, financial record keeping, and transactions including A/P, A/R, monthly billing, and general ledger. This is a part-time permanent position with the option to work remotely, although a strong preference will be given to candidates in Chicago. The bookkeeper will report to the Director of Accounting and Administration.
Responsibilities
Assist the Director of Accounting and Administration with the day to day, monthly, and year-end operations of the accounting department
Perform the processing and recording of accounts payable transactions through third-party online platform and ensure that all invoices and staff reimbursements are paid accurately and in accordance with the policies and procedures of the accounting department
Process payroll through third-party online platform, prepare journal entries and related activity including but not limited to calculating and setting up retirement fund obligation in A/P, track and reconcile vacation and sick leave for employees, performing semi-annual verification of certain employee benefits, and administering our transit benefit program
Perform the processing of expense allocations, monthly accruals, amortization of prepaid expenses, fixed assets depreciation and recording of adjusting and reclassification journal entries, if necessary
Perform general account review and analysis on a monthly basis.
Generate financial reports such as monthly financial statements, budget variance reports per program and department and other requested reports for the President and CEO, Director of Accounting and Administration, and/or staff
Perform bank reconciliations
Perform annual 1099 reporting process for vendors
Assist with yearly accounting activities such as the annual audit process with external auditors, the organization’s federal (Form 990 and schedules) and state tax returns, annual budgeting process, and other functions as deemed necessary
Maintain accounting procedures and policies and systems of internal controls to ensure the integrity of all financial systems
Qualifications
Minimum of an Associate’s degree in accounting or business administration, or equivalent business experience, as well as knowledge of bookkeeping and generally accepted accounting principles
2-3 years of full charge bookkeeping experience
Good organizational skills, strong attention to detail and accuracy
Clear communication skills and ability to take direction
Ability to maintain confidentiality
Strong technology skills and experience using Google products, Quickbooks Online, and Microsoft Suite in a collaborative work setting.
Personal qualities of integrity and credibility, and a commitment to and passion for HSC’s mission.
Additional Requirements
HSC is currently a fully remote workplace, and this position is eligible to be part-time remote work. Applicants must have a functioning home office space for virtual work. HSC offices are located in Chicago, being based in or near Chicago is preferred but not required; living in the U.S. is required.
This position is half time (20 hours per week) and requires a consistent weekly schedule, including availability to process the bi-weekly payroll on Mondays and Tuesdays.
Compensation
The compensation range for this position is $24 to $27 per hour based on experience. Generous benefit package includes employer-paid medical, dental and disability insurance, 6% employer matching contribution to a retirement plan after one year of employment, and paid vacation and sick leave.
To Apply
HSC is committed to equal opportunity and nondiscrimination and does not discriminate on the basis of race, ethnicity, color, national origin, religion, sex, sexual orientation, gender identity, marital status, disability or veteran status. HSC strongly encourages Black, Indigenous, and People of Color (BIPOC), women, LGBTQIA+ people and members of other marginalized communities to apply.
Send resume and cover letter to bookkeeper@healthyschoolscampaign.org. Please put your full name in the subject line.
No phone calls please. Position will be held open until filled.
Nov 03, 2022
Part time
Healthy Schools Campaign (HSC), is a national nonprofit organization based in Chicago that works to make schools healthier places for all children. HSC advocates for policies and practices that support health and learning, including nutritious school food, physical activity, comprehensive health services, green schoolyards and clean air at school. HSC focuses on issues affecting students of color and those from under-invested communities, and strives to make equity part of the public dialogue about education and health.
HSC works with parents, teachers and principals in Chicago Public Schools, and uses the lessons learned to advocate for key policy and practice changes. HSC also empowers school stakeholders to be agents of change in their schools and districts, and builds the capacity of school leaders to better support student health. This work takes place at the intersection of health, education, equity and sustainability.
HSC’s policy work focuses on integrating health and equity into education policy and practice and leveraging cross-sector partnerships to support student health and school wellness. A core focus of HSC’s national policy work is supporting states and school districts in expanding Medicaid-funded school health services. HSC’s policy work also includes efforts to expand access to healthy school food and promote healthy and sustainable school campuses. HSC has a $2.2 million budget and a staff of 16.
Position Description
HSC is seeking a part-time bookkeeper to help further its mission of making schools healthier places for all children. The bookkeeper will provide accounting functions including but not limited to processing payroll bi-weekly, financial record keeping, and transactions including A/P, A/R, monthly billing, and general ledger. This is a part-time permanent position with the option to work remotely, although a strong preference will be given to candidates in Chicago. The bookkeeper will report to the Director of Accounting and Administration.
Responsibilities
Assist the Director of Accounting and Administration with the day to day, monthly, and year-end operations of the accounting department
Perform the processing and recording of accounts payable transactions through third-party online platform and ensure that all invoices and staff reimbursements are paid accurately and in accordance with the policies and procedures of the accounting department
Process payroll through third-party online platform, prepare journal entries and related activity including but not limited to calculating and setting up retirement fund obligation in A/P, track and reconcile vacation and sick leave for employees, performing semi-annual verification of certain employee benefits, and administering our transit benefit program
Perform the processing of expense allocations, monthly accruals, amortization of prepaid expenses, fixed assets depreciation and recording of adjusting and reclassification journal entries, if necessary
Perform general account review and analysis on a monthly basis.
Generate financial reports such as monthly financial statements, budget variance reports per program and department and other requested reports for the President and CEO, Director of Accounting and Administration, and/or staff
Perform bank reconciliations
Perform annual 1099 reporting process for vendors
Assist with yearly accounting activities such as the annual audit process with external auditors, the organization’s federal (Form 990 and schedules) and state tax returns, annual budgeting process, and other functions as deemed necessary
Maintain accounting procedures and policies and systems of internal controls to ensure the integrity of all financial systems
Qualifications
Minimum of an Associate’s degree in accounting or business administration, or equivalent business experience, as well as knowledge of bookkeeping and generally accepted accounting principles
2-3 years of full charge bookkeeping experience
Good organizational skills, strong attention to detail and accuracy
Clear communication skills and ability to take direction
Ability to maintain confidentiality
Strong technology skills and experience using Google products, Quickbooks Online, and Microsoft Suite in a collaborative work setting.
Personal qualities of integrity and credibility, and a commitment to and passion for HSC’s mission.
Additional Requirements
HSC is currently a fully remote workplace, and this position is eligible to be part-time remote work. Applicants must have a functioning home office space for virtual work. HSC offices are located in Chicago, being based in or near Chicago is preferred but not required; living in the U.S. is required.
This position is half time (20 hours per week) and requires a consistent weekly schedule, including availability to process the bi-weekly payroll on Mondays and Tuesdays.
Compensation
The compensation range for this position is $24 to $27 per hour based on experience. Generous benefit package includes employer-paid medical, dental and disability insurance, 6% employer matching contribution to a retirement plan after one year of employment, and paid vacation and sick leave.
To Apply
HSC is committed to equal opportunity and nondiscrimination and does not discriminate on the basis of race, ethnicity, color, national origin, religion, sex, sexual orientation, gender identity, marital status, disability or veteran status. HSC strongly encourages Black, Indigenous, and People of Color (BIPOC), women, LGBTQIA+ people and members of other marginalized communities to apply.
Send resume and cover letter to bookkeeper@healthyschoolscampaign.org. Please put your full name in the subject line.
No phone calls please. Position will be held open until filled.
King County Department of Local Services, Permitting Division
919 SW Grady Way Renton WA 98057
SUMMARY:
This recruitment will be used to fill Term-Limited Temporary (TLT) and/or Special Duty Assignment (SDA) positions. This is a three-year minimum TLT/SDA assignment and comes with a great benefits package
In order to hire and maintain a quality workforce that reflects the diversity of the community and works well within our True North values-based organization, the Permitting Division of the Department of Local Services (DLS) is accepting applications for the position of Permit Review Coordinator in the Permitting Services section. The Permitting Services team is responsible for providing direct customer services in support of the functions of the Division. If you are customer obsessed and looking for an opportunity to work in a fast-paced environment with a detail-oriented team, we need you. Permitting is looking for someone who thrives on solving problems, is solutions oriented, and works well both individually and as part of a highly collaborative workgroup. The Permit Review Coordinator facilitates and helps administer King County permitting codes, policies, and procedures. They are the first point of contact applicants have and are setting the expectation for the customer experience.
JOB DUTIES:
To be considered for this opportunity, you must at a minimum, demonstrate knowledge, skill and ability to:
Applying equity and social justice principles is a daily responsibility and a foundational expectation for all King County employees. In this role, you will apply equity and social justice principles that exemplify shared values, behaviors, and practices to all aspects of the work. Permit Application Screening, Intake, and issuance: ·
Research property records; read and interpret maps, plans, and legal descriptions.
Provide answers to customer’s questions regarding King County permitting codes, policies, and procedures.
Screen permit applications for completeness based on a specific criterion for building, fire, and land use permit types.
Explain, calculate, and collect permit fees from customers.
Accurately and efficiently use permitting software, online portals, and available technology tools to receive, screen, route, and track application from intake to permit issuance.
Work closely with all levels of staff in King County to accomplish primary objectives.
Follow up with applicants at various permitting stages; compile and process notifications; ensure permit tracking systems are updated accurately throughout the permitting process.
Perform quality assurance of approved permits, verify fees and permit requirements, prepare issuance packages, and issue permits.
Customer Service:
Provide helpful and respectful customer service to citizens and County employees.
Answer a high volume of customer inquiries electronically, by phone, and/or in person in accordance with the division's available customer service options.
Explain application submittal requirements, application procedures, permitting processes and timelines.
Help customers who are upset or angry by communicating in a positive and professional manner.
Track customer inquiries in electronic CRM system and ensure appropriate follow up with customers is completed
Other duties:
Collaborate with workgroup and Division staff working toward continuous improvement of customer services.
Maintain Permitting records in accordance with policies and procedures.
As a member of the Permitting Services group, this position will be responsible to cross-train with all Permit Review Coordinators and/or Permit Technicians and/or administrative staff to be prepared to support all functions of the workgroup and the Division.
Other responsibilities may involve cash, check, or electronic payment processing, data entry, processing notices and mailings to customers, record maintenance, and other duties as assigned by the supervisor.
EXPERIENCE, QUALIFICATIONS, KNOWLEDGE, SKILLS:
The ideal candidate will have the following qualifications:
Working experience or substantial knowledge of building and/or land use permit application procedures, submittal requirements and associated documents; interpreting maps, plans, and legal descriptions.
Knowledge of rules, regulations, codes, laws, and/or policies relative to the position.
Demonstrated ability to work as an effective team member in a highly collaborative environment.
Experience providing excellent customer service, including working with upset or angry customers while maintaining positive customer relationships.
Demonstrate excellent communication skills both verbal and written.
Professional experience and intermediate skill using Microsoft Office Products including Excel, Word, Outlook, Teams, CRM,
Professional experience using permitting software, online permit portals, and available technology tools for receiving, screening, routing, and processing applications and permits.
Experience using initiative and judgement interpreting policies, rules, and guidelines.
Demonstrated ability to effectively prioritize a high volume of work and handle multiple tasks with changing priorities while meeting deadlines and team goals.
Exceptional organization skills with superior attention to details and accurate work output.
Comfortable learning new technology and working in an environment of continuous improvement where frequent change is occurring.
Demonstrate the ability to use critical thinking to solve problems with minimal supervision.
Candidates must have demonstrated punctuality, dependability, and good attendance in previous job experience.
Our most competitive candidate will also have:
Professional experience within a government permitting agency processing building and land use permit applications, verifying submittal requirements are met, calculating and collecting fees, applying building and land use codes, coordinating the permit process, and issuing approved permits.
Experience using Accela, My Building Pemit.com, and/or other relevant permitting software.
Knowledge of and experience applying King County rules, regulations, codes, laws and/or policies relative to the position.
Experience using GIS mapping software; SharePoint; Bluebeam; CRM; record management software.
International Code Council recognition as a Certified Permit Technician.
Necessary special requirements:
Must be able to bend, stoop, lift and carry up to 30 pounds, including large rolled plans.
Must be able to move from workstation to workstation, sitting, standing and reaching throughout the workday in a fast-paced environment.
SUPPLEMENTAL INFORMATION:
Those applicants who pass the initial screening will be invited to interview the week of October 24, 2022.
Currently we are filling Term-Limited Temporary (TLT) and/or Special Duty Assignment (SDA) for current King County Career Service employees who have passed their probationary period. Current King County employees must have permission from their supervisor to be eligible for the Special Duty assignment. Pay upon SDA placement: Current employees selected for SDA will be compensated based on the provisions of the Collective Bargaining Agreement or Master Labor Agreement for their base assignment if applicable.
This recruitment may be used to fill vacancies for up to 6 months. Including career service, special duty assignments, STT and TLT opportunities.
WHO MAY APPLY: This position is open to all qualified applicants. First consideration will be given to current PROTEC17 members in the same classification that are eligible for lateral transfer. WORK SCHEDULE: The work week is normally Monday through Friday, 7.00 a.m. to 4:00 p.m., but may at times require work outside of normal business hours. This full-time position is overtime eligible. FORMS AND MATERIALS: The recruitment for this position is open to all applicants. A completed King County Application is required. We highly recommend that you also provide a cover letter and resume . SELECTION PROCESS: Applicants will be screened for clarity, completeness, and competitiveness. The most competitive candidates may be invited to participate in one or more interviews. Interviews will be conducted via Teams. Reference checks and file reviews will be conducted. UNION MEMBERSHIP: PROTEC17 For more information regarding this recruitment, please contact: Vivienne Swai Human Resources Analyst 206-477-1538 vswai@kingcounty.gov Covid-19 Vaccination Requirement King County Executive Branch employees are required to be fully vaccinated against COVID-19. If you are the successful candidate for the position you applied for, the County will send you a conditional offer letter. As a condition of employment, prior to a final offer of employment, you will be required to: • submit proof of vaccination or • have an approved request for medical or religious exemption and an approved accommodation. Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation. People are considered fully vaccinated against COVID-19 two weeks after receiving the final dose of a vaccination approved by the Center for Disease Control and Prevention (CDC). The Executive Branch includes employees in the Executive branch, the Assessor’s Office, Elections, the King County Sheriff’s Office, and the Executive Office.
Teleworking Requirement The work associated with this position will currently be performed predominantly by teleworking; complemented with onsite work and meetings as needed. The responsibilities of this position may include regular and ongoing in-office work involving in person customer service in accordance with the division's available customer service options. Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements. Employees will be provided with a County issued laptop and must maintain a workspace with an internet connection (access may be supplemented in some situations) where they can reliably perform work and remain available and responsive during scheduled work hours. Please note that when an employee conducts work that is likely to bring them in contact with another individual, safety precautions are required, including the wearing of masks in some situations . King County is doing its part to reduce the spread of COVID-19 and remains committed to reducing our carbon footprint. King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment. Forbes recently named King County as one of Washington State's best employers. Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play. Guided by our " True North ", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans. King County is an Equal Employment Opportunity (EEO) Employer No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation. To Apply If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions, please contact your recruiter listed on this job announcement.
Oct 11, 2022
Seasonal
SUMMARY:
This recruitment will be used to fill Term-Limited Temporary (TLT) and/or Special Duty Assignment (SDA) positions. This is a three-year minimum TLT/SDA assignment and comes with a great benefits package
In order to hire and maintain a quality workforce that reflects the diversity of the community and works well within our True North values-based organization, the Permitting Division of the Department of Local Services (DLS) is accepting applications for the position of Permit Review Coordinator in the Permitting Services section. The Permitting Services team is responsible for providing direct customer services in support of the functions of the Division. If you are customer obsessed and looking for an opportunity to work in a fast-paced environment with a detail-oriented team, we need you. Permitting is looking for someone who thrives on solving problems, is solutions oriented, and works well both individually and as part of a highly collaborative workgroup. The Permit Review Coordinator facilitates and helps administer King County permitting codes, policies, and procedures. They are the first point of contact applicants have and are setting the expectation for the customer experience.
JOB DUTIES:
To be considered for this opportunity, you must at a minimum, demonstrate knowledge, skill and ability to:
Applying equity and social justice principles is a daily responsibility and a foundational expectation for all King County employees. In this role, you will apply equity and social justice principles that exemplify shared values, behaviors, and practices to all aspects of the work. Permit Application Screening, Intake, and issuance: ·
Research property records; read and interpret maps, plans, and legal descriptions.
Provide answers to customer’s questions regarding King County permitting codes, policies, and procedures.
Screen permit applications for completeness based on a specific criterion for building, fire, and land use permit types.
Explain, calculate, and collect permit fees from customers.
Accurately and efficiently use permitting software, online portals, and available technology tools to receive, screen, route, and track application from intake to permit issuance.
Work closely with all levels of staff in King County to accomplish primary objectives.
Follow up with applicants at various permitting stages; compile and process notifications; ensure permit tracking systems are updated accurately throughout the permitting process.
Perform quality assurance of approved permits, verify fees and permit requirements, prepare issuance packages, and issue permits.
Customer Service:
Provide helpful and respectful customer service to citizens and County employees.
Answer a high volume of customer inquiries electronically, by phone, and/or in person in accordance with the division's available customer service options.
Explain application submittal requirements, application procedures, permitting processes and timelines.
Help customers who are upset or angry by communicating in a positive and professional manner.
Track customer inquiries in electronic CRM system and ensure appropriate follow up with customers is completed
Other duties:
Collaborate with workgroup and Division staff working toward continuous improvement of customer services.
Maintain Permitting records in accordance with policies and procedures.
As a member of the Permitting Services group, this position will be responsible to cross-train with all Permit Review Coordinators and/or Permit Technicians and/or administrative staff to be prepared to support all functions of the workgroup and the Division.
Other responsibilities may involve cash, check, or electronic payment processing, data entry, processing notices and mailings to customers, record maintenance, and other duties as assigned by the supervisor.
EXPERIENCE, QUALIFICATIONS, KNOWLEDGE, SKILLS:
The ideal candidate will have the following qualifications:
Working experience or substantial knowledge of building and/or land use permit application procedures, submittal requirements and associated documents; interpreting maps, plans, and legal descriptions.
Knowledge of rules, regulations, codes, laws, and/or policies relative to the position.
Demonstrated ability to work as an effective team member in a highly collaborative environment.
Experience providing excellent customer service, including working with upset or angry customers while maintaining positive customer relationships.
Demonstrate excellent communication skills both verbal and written.
Professional experience and intermediate skill using Microsoft Office Products including Excel, Word, Outlook, Teams, CRM,
Professional experience using permitting software, online permit portals, and available technology tools for receiving, screening, routing, and processing applications and permits.
Experience using initiative and judgement interpreting policies, rules, and guidelines.
Demonstrated ability to effectively prioritize a high volume of work and handle multiple tasks with changing priorities while meeting deadlines and team goals.
Exceptional organization skills with superior attention to details and accurate work output.
Comfortable learning new technology and working in an environment of continuous improvement where frequent change is occurring.
Demonstrate the ability to use critical thinking to solve problems with minimal supervision.
Candidates must have demonstrated punctuality, dependability, and good attendance in previous job experience.
Our most competitive candidate will also have:
Professional experience within a government permitting agency processing building and land use permit applications, verifying submittal requirements are met, calculating and collecting fees, applying building and land use codes, coordinating the permit process, and issuing approved permits.
Experience using Accela, My Building Pemit.com, and/or other relevant permitting software.
Knowledge of and experience applying King County rules, regulations, codes, laws and/or policies relative to the position.
Experience using GIS mapping software; SharePoint; Bluebeam; CRM; record management software.
International Code Council recognition as a Certified Permit Technician.
Necessary special requirements:
Must be able to bend, stoop, lift and carry up to 30 pounds, including large rolled plans.
Must be able to move from workstation to workstation, sitting, standing and reaching throughout the workday in a fast-paced environment.
SUPPLEMENTAL INFORMATION:
Those applicants who pass the initial screening will be invited to interview the week of October 24, 2022.
Currently we are filling Term-Limited Temporary (TLT) and/or Special Duty Assignment (SDA) for current King County Career Service employees who have passed their probationary period. Current King County employees must have permission from their supervisor to be eligible for the Special Duty assignment. Pay upon SDA placement: Current employees selected for SDA will be compensated based on the provisions of the Collective Bargaining Agreement or Master Labor Agreement for their base assignment if applicable.
This recruitment may be used to fill vacancies for up to 6 months. Including career service, special duty assignments, STT and TLT opportunities.
WHO MAY APPLY: This position is open to all qualified applicants. First consideration will be given to current PROTEC17 members in the same classification that are eligible for lateral transfer. WORK SCHEDULE: The work week is normally Monday through Friday, 7.00 a.m. to 4:00 p.m., but may at times require work outside of normal business hours. This full-time position is overtime eligible. FORMS AND MATERIALS: The recruitment for this position is open to all applicants. A completed King County Application is required. We highly recommend that you also provide a cover letter and resume . SELECTION PROCESS: Applicants will be screened for clarity, completeness, and competitiveness. The most competitive candidates may be invited to participate in one or more interviews. Interviews will be conducted via Teams. Reference checks and file reviews will be conducted. UNION MEMBERSHIP: PROTEC17 For more information regarding this recruitment, please contact: Vivienne Swai Human Resources Analyst 206-477-1538 vswai@kingcounty.gov Covid-19 Vaccination Requirement King County Executive Branch employees are required to be fully vaccinated against COVID-19. If you are the successful candidate for the position you applied for, the County will send you a conditional offer letter. As a condition of employment, prior to a final offer of employment, you will be required to: • submit proof of vaccination or • have an approved request for medical or religious exemption and an approved accommodation. Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation. People are considered fully vaccinated against COVID-19 two weeks after receiving the final dose of a vaccination approved by the Center for Disease Control and Prevention (CDC). The Executive Branch includes employees in the Executive branch, the Assessor’s Office, Elections, the King County Sheriff’s Office, and the Executive Office.
Teleworking Requirement The work associated with this position will currently be performed predominantly by teleworking; complemented with onsite work and meetings as needed. The responsibilities of this position may include regular and ongoing in-office work involving in person customer service in accordance with the division's available customer service options. Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements. Employees will be provided with a County issued laptop and must maintain a workspace with an internet connection (access may be supplemented in some situations) where they can reliably perform work and remain available and responsive during scheduled work hours. Please note that when an employee conducts work that is likely to bring them in contact with another individual, safety precautions are required, including the wearing of masks in some situations . King County is doing its part to reduce the spread of COVID-19 and remains committed to reducing our carbon footprint. King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment. Forbes recently named King County as one of Washington State's best employers. Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play. Guided by our " True North ", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans. King County is an Equal Employment Opportunity (EEO) Employer No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation. To Apply If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions, please contact your recruiter listed on this job announcement.
The Opportunity:
Lead the continued expansion of assigned Ensemble IQ workflow products within the revenue cycle. Engage with cross functional matrix partners to define business requirements based on valued outcomes. Documenting multiple level product definition including roadmaps, scope, feature definition, business models, and workflow to support delivery. Directly engages with delivery team to ensure holistic approach focused on value in an agile framework.
Job Description
Collaborate with revenue cycle operations team and apply market research to develop requirements that support strategy and product roadmap for Ensemble Health Partners revenue cycle products and software modules
Gather and document user requirements, develop business case (revenue yield, cost savings from enhanced productivity)
Contribute to funding/approval requests for IT steering committee
Collaborate with engineering to delivery prioritized features in an Agile and DevOps frameworks
Create, maintain, and communicate prioritized product and team backlogs
Contribute to preparation of marketing collateral and product demonstrations
Work and coordinate deliverables with global teams
Required Skills
Bachelor’s degree or equivalent experience
5+ years’ Domain Knowledge in Healthcare Revenue Cycle or applicable experience
5 + years’ experience in business analyst, system analyst, product owner, or similar role
3 + years’ experience in agile environment
Ability to work independently and in team environment
Effectively leads cross-functional meetings, interfaces well with multiple levels internally and externally
Drive support of product strategy through feature roadmap development
Effectively balances and negotiates needs of operations and technical teams
Comfortable knowledge of technical acumen to support end to end solution and direction
Proven analytical, troubleshooting, and problem-solving skills
Ability to lead and influence through building of credibility and trust
Effective communication in both business and technical space
#LI-KS1
#LI-Remote
Join an award-winning company
Three-time winner of “Best in KLAS” 2020-2022
2022 Top Workplaces Healthcare Industry Award
2022 Top Workplaces USA Award
2022 Top Workplaces Culture Excellence Awards
Innovation
Work-Life Flexibility
Leadership
Purpose + Values
Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:
Benefit packages – We offer a variety of medical plans, retirement options, and 401k options.
Wellness Programs – Are designed to help our associates enhance their health, including a comprehensive annual health risk assessment.
Our Culture – Ensemble’s Associate Engagement Committee facilitates fundraising, community outreach and DEI events throughout the year.
Growth – We invest in your professional development. Each associate receives a professional certification relevant to their field and can obtain tuition reimbursement.
Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.
Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact our Human Resources Department at HumanResources@EnsemblepHP.com . This department will make sure you get connected to a Human Resources representative that can assist you.
Sep 19, 2022
Full time
The Opportunity:
Lead the continued expansion of assigned Ensemble IQ workflow products within the revenue cycle. Engage with cross functional matrix partners to define business requirements based on valued outcomes. Documenting multiple level product definition including roadmaps, scope, feature definition, business models, and workflow to support delivery. Directly engages with delivery team to ensure holistic approach focused on value in an agile framework.
Job Description
Collaborate with revenue cycle operations team and apply market research to develop requirements that support strategy and product roadmap for Ensemble Health Partners revenue cycle products and software modules
Gather and document user requirements, develop business case (revenue yield, cost savings from enhanced productivity)
Contribute to funding/approval requests for IT steering committee
Collaborate with engineering to delivery prioritized features in an Agile and DevOps frameworks
Create, maintain, and communicate prioritized product and team backlogs
Contribute to preparation of marketing collateral and product demonstrations
Work and coordinate deliverables with global teams
Required Skills
Bachelor’s degree or equivalent experience
5+ years’ Domain Knowledge in Healthcare Revenue Cycle or applicable experience
5 + years’ experience in business analyst, system analyst, product owner, or similar role
3 + years’ experience in agile environment
Ability to work independently and in team environment
Effectively leads cross-functional meetings, interfaces well with multiple levels internally and externally
Drive support of product strategy through feature roadmap development
Effectively balances and negotiates needs of operations and technical teams
Comfortable knowledge of technical acumen to support end to end solution and direction
Proven analytical, troubleshooting, and problem-solving skills
Ability to lead and influence through building of credibility and trust
Effective communication in both business and technical space
#LI-KS1
#LI-Remote
Join an award-winning company
Three-time winner of “Best in KLAS” 2020-2022
2022 Top Workplaces Healthcare Industry Award
2022 Top Workplaces USA Award
2022 Top Workplaces Culture Excellence Awards
Innovation
Work-Life Flexibility
Leadership
Purpose + Values
Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:
Benefit packages – We offer a variety of medical plans, retirement options, and 401k options.
Wellness Programs – Are designed to help our associates enhance their health, including a comprehensive annual health risk assessment.
Our Culture – Ensemble’s Associate Engagement Committee facilitates fundraising, community outreach and DEI events throughout the year.
Growth – We invest in your professional development. Each associate receives a professional certification relevant to their field and can obtain tuition reimbursement.
Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.
Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact our Human Resources Department at HumanResources@EnsemblepHP.com . This department will make sure you get connected to a Human Resources representative that can assist you.
King County Department of Local Services, Permitting Division
Renton, WA
SUMMARY:
The Department of Local Services, Permitting Division is seeking an Executive Assistant who will directly support the Permitting Director and Deputy Director in their leadership of the Division. This position requires a high level of discretion due to frequent exposure to sensitive and confidential issues and communications. The selected candidate will perform complex administrative support and organizational coordination functions.
The selected candidate is expected to learn and maintain knowledge of division projects and implement projects at the direction of the Director and Deputy Director, to problem-solve for division-wide issues; to keep the Division Director and Deputy Director apprised of current and potential challenges; to manage and prioritize numerous incoming requests with skill, including those from departmental leadership; and to maintain strict confidentiality. With excellent communication skills, the selected candidate will frequently convey instructions to senior staff on projects in coordination with the Division Director and Deputy Director and ensure follow-through of those instructions. Strong people skills and high attention to detail and accuracy is required.
The incumbent should be committed to working with diverse populations throughout King County to provide excellent customer service to a broad range of cultures, in accordance with the King County Equity and Social Justice Ordinance and the King County Strategic Plan. The position supports and advances the Permitting Division’s values for fair and culturally competent service delivery, innovative, effective and efficient application of resources, building a culture of continuous improvement and expanding opportunities to seek input, listen and respond to residents.
JOB DUTIES:
To be considered for this opportunity, you must at a minimum, demonstrate knowledge, skill and ability to:
Applying equity and social justice principles is a daily responsibility and a foundational expectation for all King County employees. In this role, you will apply equity and social justice principles that exemplify shared values, behaviors, and practices to all aspects of the work.
Provide wide variety of daily support to Division Director, Deputy Director, and senior leadership staff to accomplish their duties and responsibilities in the leadership of the division.
Provide technical expertise to the Division Director, Deputy Director, and senior staff.
Support program development for the Division, in coordination with Division Director and Deputy Director.
Assist Division Director, Deputy Director, and Senior Staff with responses to elected officials, community groups and the general public.
Take meeting notes at a wide variety of meetings and track action items and progress.
Compose, draft, summarize, prepare, proofread, edit documents, memos, contracts, letters and/or reports for the Division Director, Deputy Director, Chief Financial Officer, HR Manager and Product Line Managers to ensure they conform to established procedures, and high customer service standards.
Maintain the calendar schedule for the Division Director and Deputy Director.
Develop, implement and evaluate methods for monitoring existing and new administrative systems to support work activities at the division level.
Business System Administration: support for user licenses, accounts, access to enterprise applications, use of system reporting tools, vendor relations and contract administration.
Convey directions and instructions to senior staff on project basis. Furnish explanations, when necessary. Advise staff of the Director’s and Deputy Director’s preference and requirements. Provide regular reminders to staff and maintain a detail tracking system to ensure deadlines are met.
Organize, update and maintain the hard copy and electronic files using various software and systems including SharePoint.
Other duties as assigned.
EXPERIENCE, QUALIFICATIONS, KNOWLEDGE, SKILLS:
The ideal candidate will have the following:
Demonstrated experience providing primary administrative support to one or more senior leaders in a business or government setting.
Excellent communication skills, both oral and written, including understanding and executing complex verbal and written instructions.
Excellent organizational skills, requiring ability to prioritize and effectively manage numerous ongoing, emerging projects, and requests daily while meeting deadlines.
Excellent interpersonal skills, including considering and responding appropriately to the needs, feelings, concerns and capabilities of a wide diversity of people in different situations. Ability to be tactful, compassionate and sensitive, and treat others with respect.
Strong skillset in providing direction to others and following through on project milestones and deliverables.
Strong familiarity with principles of equity and social justice and ability to apply equity and social justice principles in the workplace.
Excellent problem-solving capabilities, including problems of a complex and sensitive nature regarding staff and organizational function, as well as problems of a technical nature.
Experience managing highly confidential, and sensitive issues effectively and with integrity
Ability to prioritize workload, work efficiently and calmly under pressure with tight turn-around times and every-changing priorities; juggle and track multiple assignments, and meet deadlines.
Knowledge and ability to apply proper grammar, punctuation, and sentence structure to documents.
Experience in business system administration
Have intermediate to expert-level skills with technology tools: Word, Excel, PowerPoint, Outlook, Teams and SharePoint.
Our most competitive candidate will also have:
Proficiency with Microsoft Office suite of products, including as a SharePoint user and/or SharePoint site administrator
Familiarity with business intelligence tools such as Power BI
Experience in business system administration
Experience with PeopleSoft, DocuSign, Visio, Teams
SUPPLEMENTAL INFORMATION:
Those applicants who pass the initial screening will be invited to interview the week of October 3, 2022.
If you are selected as a finalist, you will be asked to come back the week of October 17, 2022, for a second interview.
This recruitment may be used to fill vacancies for up to 6 months. Including appointed, special duty assignments, STT and TLT opportunities.
WHO MAY APPLY: This position is open to all qualified applicants. WORK SCHEDULE: The work week is normally Monday through Friday, 7:00 a.m. to 3:30 p.m., but may at times require work outside of normal business hours. This full-time position is overtime eligible. FORMS AND MATERIALS: An online employment application, resume, and a cover letter (no more than 2 pages) summarizing how you meet the experience, qualifications, knowledge and skills for the job are required. SELECTION PROCESS: Applicants will be screened for clarity, completeness, and competitiveness. The most competitive candidates may be invited to participate in one or more interviews. Interviews will be conducted via Teams. Reference checks and file reviews will be conducted.
UNION MEMBERSHIP: Non-represented
For more information regarding this recruitment, please contact: Vivienne Swai Human Resources Analyst 206-477-1538 vswai@kingcounty.gov Covid-19 Vaccination Requirement King County Executive Branch employees are required to be fully vaccinated against COVID-19. If you are the successful candidate for the position you applied for, the County will send you a conditional offer letter. As a condition of employment, prior to a final offer of employment, you will be required to: • submit proof of vaccination or • have an approved request for medical or religious exemption and an approved accommodation. Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation. People are considered fully vaccinated against COVID-19 two weeks after receiving the final dose of a vaccination approved by the Center for Disease Control and Prevention (CDC). The Executive Branch includes employees in the Executive branch, the Assessor’s Office, Elections, the King County Sheriff’s Office, and the Executive Office.
Teleworking Requirement The work associated with this position will be performed by teleworking; complemented with onsite work and meetings as needed. The responsibilities of this position may include regular and ongoing in-office work involving in person customer service in accordance with the division's available customer service options.
Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.
Employees will be provided with a County issued laptop and must maintain a workspace with an internet connection (access may be supplemented in some situations) where they can reliably perform work and remain available and responsive during scheduled work hours. Please note that when an employee conducts work that is likely to bring them in contact with another individual, safety precautions are required, including the wearing of masks in some situations . King County is doing its part to reduce the spread of COVID-19 and remains committed to reducing our carbon footprint.
King County has a robust collection of tools and resources to support working remotely.
The individual selected for this opportunity will be joining an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment.
ABOUT THE DEPARTMENT
King County is the local service provider for the roughly quarter-million people who live in the unincorporated areas of the county. Taken together, the population in unincorporated King County would be the second-largest city in the state. The Department of Local Services includes a Director's Office and the Road Services and Permitting Divisions. The Director’s Office includes a robust Community Service Area group focused on identifying and responding to the needs of urban and rural unincorporated King County residents and businesses. The department provides a single executive point of accountability for delivery of local services to all the unincorporated areas.
Forbes recently named King County as one of Washington State's best employers. Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.
Guided by our " True North ", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans. King County is an Equal Employment Opportunity (EEO) Employer No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation. To Apply If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions, please contact your recruiter listed on this job announcement.
Sep 13, 2022
Full time
SUMMARY:
The Department of Local Services, Permitting Division is seeking an Executive Assistant who will directly support the Permitting Director and Deputy Director in their leadership of the Division. This position requires a high level of discretion due to frequent exposure to sensitive and confidential issues and communications. The selected candidate will perform complex administrative support and organizational coordination functions.
The selected candidate is expected to learn and maintain knowledge of division projects and implement projects at the direction of the Director and Deputy Director, to problem-solve for division-wide issues; to keep the Division Director and Deputy Director apprised of current and potential challenges; to manage and prioritize numerous incoming requests with skill, including those from departmental leadership; and to maintain strict confidentiality. With excellent communication skills, the selected candidate will frequently convey instructions to senior staff on projects in coordination with the Division Director and Deputy Director and ensure follow-through of those instructions. Strong people skills and high attention to detail and accuracy is required.
The incumbent should be committed to working with diverse populations throughout King County to provide excellent customer service to a broad range of cultures, in accordance with the King County Equity and Social Justice Ordinance and the King County Strategic Plan. The position supports and advances the Permitting Division’s values for fair and culturally competent service delivery, innovative, effective and efficient application of resources, building a culture of continuous improvement and expanding opportunities to seek input, listen and respond to residents.
JOB DUTIES:
To be considered for this opportunity, you must at a minimum, demonstrate knowledge, skill and ability to:
Applying equity and social justice principles is a daily responsibility and a foundational expectation for all King County employees. In this role, you will apply equity and social justice principles that exemplify shared values, behaviors, and practices to all aspects of the work.
Provide wide variety of daily support to Division Director, Deputy Director, and senior leadership staff to accomplish their duties and responsibilities in the leadership of the division.
Provide technical expertise to the Division Director, Deputy Director, and senior staff.
Support program development for the Division, in coordination with Division Director and Deputy Director.
Assist Division Director, Deputy Director, and Senior Staff with responses to elected officials, community groups and the general public.
Take meeting notes at a wide variety of meetings and track action items and progress.
Compose, draft, summarize, prepare, proofread, edit documents, memos, contracts, letters and/or reports for the Division Director, Deputy Director, Chief Financial Officer, HR Manager and Product Line Managers to ensure they conform to established procedures, and high customer service standards.
Maintain the calendar schedule for the Division Director and Deputy Director.
Develop, implement and evaluate methods for monitoring existing and new administrative systems to support work activities at the division level.
Business System Administration: support for user licenses, accounts, access to enterprise applications, use of system reporting tools, vendor relations and contract administration.
Convey directions and instructions to senior staff on project basis. Furnish explanations, when necessary. Advise staff of the Director’s and Deputy Director’s preference and requirements. Provide regular reminders to staff and maintain a detail tracking system to ensure deadlines are met.
Organize, update and maintain the hard copy and electronic files using various software and systems including SharePoint.
Other duties as assigned.
EXPERIENCE, QUALIFICATIONS, KNOWLEDGE, SKILLS:
The ideal candidate will have the following:
Demonstrated experience providing primary administrative support to one or more senior leaders in a business or government setting.
Excellent communication skills, both oral and written, including understanding and executing complex verbal and written instructions.
Excellent organizational skills, requiring ability to prioritize and effectively manage numerous ongoing, emerging projects, and requests daily while meeting deadlines.
Excellent interpersonal skills, including considering and responding appropriately to the needs, feelings, concerns and capabilities of a wide diversity of people in different situations. Ability to be tactful, compassionate and sensitive, and treat others with respect.
Strong skillset in providing direction to others and following through on project milestones and deliverables.
Strong familiarity with principles of equity and social justice and ability to apply equity and social justice principles in the workplace.
Excellent problem-solving capabilities, including problems of a complex and sensitive nature regarding staff and organizational function, as well as problems of a technical nature.
Experience managing highly confidential, and sensitive issues effectively and with integrity
Ability to prioritize workload, work efficiently and calmly under pressure with tight turn-around times and every-changing priorities; juggle and track multiple assignments, and meet deadlines.
Knowledge and ability to apply proper grammar, punctuation, and sentence structure to documents.
Experience in business system administration
Have intermediate to expert-level skills with technology tools: Word, Excel, PowerPoint, Outlook, Teams and SharePoint.
Our most competitive candidate will also have:
Proficiency with Microsoft Office suite of products, including as a SharePoint user and/or SharePoint site administrator
Familiarity with business intelligence tools such as Power BI
Experience in business system administration
Experience with PeopleSoft, DocuSign, Visio, Teams
SUPPLEMENTAL INFORMATION:
Those applicants who pass the initial screening will be invited to interview the week of October 3, 2022.
If you are selected as a finalist, you will be asked to come back the week of October 17, 2022, for a second interview.
This recruitment may be used to fill vacancies for up to 6 months. Including appointed, special duty assignments, STT and TLT opportunities.
WHO MAY APPLY: This position is open to all qualified applicants. WORK SCHEDULE: The work week is normally Monday through Friday, 7:00 a.m. to 3:30 p.m., but may at times require work outside of normal business hours. This full-time position is overtime eligible. FORMS AND MATERIALS: An online employment application, resume, and a cover letter (no more than 2 pages) summarizing how you meet the experience, qualifications, knowledge and skills for the job are required. SELECTION PROCESS: Applicants will be screened for clarity, completeness, and competitiveness. The most competitive candidates may be invited to participate in one or more interviews. Interviews will be conducted via Teams. Reference checks and file reviews will be conducted.
UNION MEMBERSHIP: Non-represented
For more information regarding this recruitment, please contact: Vivienne Swai Human Resources Analyst 206-477-1538 vswai@kingcounty.gov Covid-19 Vaccination Requirement King County Executive Branch employees are required to be fully vaccinated against COVID-19. If you are the successful candidate for the position you applied for, the County will send you a conditional offer letter. As a condition of employment, prior to a final offer of employment, you will be required to: • submit proof of vaccination or • have an approved request for medical or religious exemption and an approved accommodation. Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation. People are considered fully vaccinated against COVID-19 two weeks after receiving the final dose of a vaccination approved by the Center for Disease Control and Prevention (CDC). The Executive Branch includes employees in the Executive branch, the Assessor’s Office, Elections, the King County Sheriff’s Office, and the Executive Office.
Teleworking Requirement The work associated with this position will be performed by teleworking; complemented with onsite work and meetings as needed. The responsibilities of this position may include regular and ongoing in-office work involving in person customer service in accordance with the division's available customer service options.
Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.
Employees will be provided with a County issued laptop and must maintain a workspace with an internet connection (access may be supplemented in some situations) where they can reliably perform work and remain available and responsive during scheduled work hours. Please note that when an employee conducts work that is likely to bring them in contact with another individual, safety precautions are required, including the wearing of masks in some situations . King County is doing its part to reduce the spread of COVID-19 and remains committed to reducing our carbon footprint.
King County has a robust collection of tools and resources to support working remotely.
The individual selected for this opportunity will be joining an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment.
ABOUT THE DEPARTMENT
King County is the local service provider for the roughly quarter-million people who live in the unincorporated areas of the county. Taken together, the population in unincorporated King County would be the second-largest city in the state. The Department of Local Services includes a Director's Office and the Road Services and Permitting Divisions. The Director’s Office includes a robust Community Service Area group focused on identifying and responding to the needs of urban and rural unincorporated King County residents and businesses. The department provides a single executive point of accountability for delivery of local services to all the unincorporated areas.
Forbes recently named King County as one of Washington State's best employers. Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.
Guided by our " True North ", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans. King County is an Equal Employment Opportunity (EEO) Employer No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation. To Apply If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions, please contact your recruiter listed on this job announcement.
Job Summary
The City of Bellevue’s Human Resources (HR) Department is “committed to being a strategic partner by providing outstanding customer service and stewardship of resources in attracting and retaining a high-performance, diverse, workforce in support of the changing needs of the organization.” In the HR Department, you’ll be a part of an engaged, enthusiastic team, dedicated to providing exceptional services to the city’s managers and employees, and to job seekers and external partners. Bellevue employees embrace the values of innovation, integrity, stewardship, collaboration, accountability, diversity, equity, and inclusion, and take pride in the work they do. The City Council’s vision is that Bellevue welcomes the world, our diversity is our strength, we embrace the future while respecting our past. We are seeking an experienced Senior HR Consultant who will serve as a strategic advisor to assigned departments, staff, and other customers on HR matters and help further city initiatives and goals. The Senior HR Consultant will be one of three generalists providing consultative support to over 10 departments and 1200 employees. The position will collaborate with stakeholders to administer, apply, and integrate citywide approaches and policies to solve customer needs. The Senior HR Consultant will manage employee relations that include labor relations issues (e.g., investigations, grievances), leave management, workforce planning, performance management, employee engagement, inclusion, and retention, and organizational training and development. This position will also provide backup support to recruitment and hiring processes as needed.
Essential Duties and Responsibilities
The successful candidate must have a strong human resources expertise, experience advising managers on employment issues, has a knowledge of federal, state, and local regulations used to ensure that compliance and best practices are achieved. It is important that the individual has a good understanding of HR business process systems, has great collaborative skills to build positive relationships with multi-disciplinary teams/departments, and be able to engage our customers in a way that provides the level of consultation needed to educate, inform, resolve, partner and/or provide the services or products needed/requested. We are looking for a dynamic, highly motivated individual with great interpersonal skills, technical knowledge, and proven experience in the HR field, who wants to join a future-focused, diversity and equity driven, high performing City team. Essential Duties and Responsibilities
HR Consulting – Provide human resources support to department management and employees as a strategic business partner. Through a collaborative approach, work with others in the human resources department to address organizational needs, either leading or advising on communications, training, team building, needs assessments, or other organizational development focused activities to proactively address departmental needs. Familiar with using organizational data to aid leadership in strategic direction and identification of opportunities to increase overall performance.
Employee & Labor Relations – Serve as an advisor to managers on handling performance or disciplinary issues, complaints and grievances, inappropriate behavior, and other aspects of employee issues that may arise. Manages complex employee relations issues from coaching up to termination. Interpret policies and procedures and provisions in the collective bargaining agreements to ensure the consistent application, ensuring precedence and past practice are taken into consideration. Develops and maintains respectful labor relations.
Workplace Investigations – Oversee external or conduct internal investigations as required, ensuring all parties involved are notified of the pending investigation, all parties are interviewed, a summary of findings is prepared, an action plan identified, recommended, and implemented, and all key players are provided a written summary of the findings or outcome. Maintain documentation of investigation in compliance with records retention guidelines.
Leave Management & Accommodations – Oversee, monitor, and implement employment leave programs, such as Family Medical Leave Act (FMLA), Washington State Paid Family Medical Leave (PFML) program, Family Care Act (FCA), unpaid leave, and the Americans with Disabilities Act (ADA) including managing the interactive process. Provide technical guidance to managers and employees on complex leave and accommodation scenarios.
COVID-19 Administration – Serve as primary point of contact for assigned departments and staff on COVID-19 situations and provide guidance on illness and exposure cases. Monitor vaccine verifications and tracking and conduct interactive dialogues for medical or religious accommodation requests.
Exit Interviews – Conduct exit interviews, notify appropriate Human Resources staff of employee separations, and follow up with various departments as needed depending upon outcome of the exit interview.
Recruitment & Staffing – Serve as a backup to the recruiting and hiring process. Provide consultative support as needed to departments on workplace staffing strategies involving restructures/reorganizations, creation of new positions, and/or realignment of existing positions, and hiring for equity.
Special Projects and Other Duties as Assigned – Coordinate and oversee special long-term and short-term projects as required and/or any other duties as assigned to further advance city initiatives and programs including those related to performance management, employee engagement, workplace culture, and organizational development.
Supervision Received and Exercised:
Works under the general supervision of the HR Manager.
No formal supervisory responsibilities but may act as lead to other staff and given responsibility for various HR related programs
Qualifications Education and Experience Requirements:
Graduation from an accredited four-year college or university with a bachelor’s degree in human resources, psychology, communications, business, public administration or related field.
Five or more years of professional related experience in human resources in a generalist capacity with demonstrated experience and expertise in employee and labor relations, performance management, workplace investigations, leave management, employee engagement and development, workplace planning and staffing.
Or any equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities will be taken into consideration.
Relevant education credentials including HR certifications (IPMA-HR, HRCI, or SHRM) highly desired but not required.
Job Knowledge – Functional/Technical Skills
Considerable knowledge of employment laws and the ability to apply federal, state, and local laws and internal policies, procedures, and contracts to all HR matters, communications and services.
Knowledge of how to assess, coach, investigate and write employee relation reports; conduct investigations and prepare written findings; document performance issues and prepare responses to grievances, etc.
Knowledge of federal and state leave laws and leave administration practices.
Knowledge of and skill in developing and administering talent management models -- Recruitment & Staffing, Job Analysis, Develop/Deliver Assessment Services - Testing/ Interviewing/Evaluating competencies, administering selection processes, ensuring compliance with policy and regulations. Experienced in all facets of the recruitment and selection process.
Proficient in the Microsoft Suite - Outlook, Word, Excel, and PowerPoint. Must be comfortable and efficient with retrieving data from HRIS systems.
Problem Solving/Judgment/Decision Making
Skill in compiling and analyzing data/information and formulating recommendations and reports. Successful experience researching moderately complex issues and developing recommended action.
Demonstrated ability to apply organizational development principles and practices to work performed.
Ability to analyze statistical data with accuracy and efficiency.
Ability to see and consider the “big picture” before coming to a conclusion and making a recommendation on a course of action that has impact on a service, product or business system.
Ability to investigate, problem solve and reach conclusions using objective, unbiased approaches and methods.
Ability to analyze and interpret laws, regulations, policies and convey the information to customers as an HR business consultant to assist them in accomplishing their strategic and operational goals and objectives.
Ability to maintain confidential and sensitive information.
Organization and Planning Skills
Skill in organizing work/assignments efficiently and consistently producing quality work and accuracy of information/data provided. Skill in planning and delivering products and services efficiently and effectively.
Ability to follow-through on assignments/projects, keeping stakeholders informed, meeting timelines, and project expectations.
Ability to manage multiple projects with competing deadlines in a fast-paced work environment.
Ability to plan, organize and facilitate meetings.
Oral & Written Communication and Interpersonal Skills
Excellent verbal and written communication skills.
Skill in preparing and writing reports involving research, comparative analysis, trending data, investigatory findings and compiling the information in a written report and/or presentation.
Ability to express ideas and exchange information clearly and persuasively, both in writing and verbally.
Exceptional interpersonal and collaborative skills. Demonstrated ability to build and sustain trust-based relationships, both individually and collectively over time with colleagues and customers.
Skill in collaborating with diverse customers to form partnerships to achieve common objectives. Ability to interact with employees at all levels of the organization in a professional and diplomatic manner.
Excellent customer service skills, including the ability to listen and assess the needs of the customer. Proven skills in listening to customer needs and communicating accurate information concerning process, policies and procedures.
Skill in working through conflict to provide a remedy that helps to foster a better understanding of expectations with individuals and/or groups, and that acknowledges the parties’ interests and concerns.
Ability to work effectively on cross-functional teams.
Physical Demands The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work involves walking, talking, hearing, using hands to handle, feel or operate objects, tools, or controls, and reaching with hands and arms.
Vision abilities required by this job include close vision and the ability to adjust focus.
The employee may be required to push, pull, lift, and/or carry up to 20 pounds.
The noise level in the work environment is usually moderately quiet.
For further information about this position, please contact Rebecca Su via email at rsu@bellevuewa.gov or at 425-452-6817. For any technical difficulties with your application, please contact the NEOGOV support line at 855-524-5627. At the City of Bellevue, you'll be part of a team committed to providing exceptional customer service, upholding the public interest and advancing the community vision. The five essential and enduring principles that guide our individual actions, our interactions, and our decision making in the City of Bellevue organization is: exceptional public service, stewardship, committee to employees, integrity, and innovation. You'll work in an environment that is innovative, collaborative, future focused, and committed to excellence. Bellevue welcomes the world. Our diversity is our strength. We embrace the future while respecting our past. It's what makes the City of Bellevue an exciting place to work, live, and explore. Have we peaked your interest yet? Come join our team! All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, genetic information, disability age, veteran status, or any other protected status. Persons needing assistance with the application process may call the Human Resources Office at 425-452-6838. Bellevue is doing its part to reduce the spread of COVID-19 and remains committed to the health and safety of its employees. The work associated with this position may be performed remotely, in compliance with the Governor's Safe Start guidance and the department's telework agreement. Employees reporting to work onsite need to follow safety precautions and procedures as required by the city. ** Please be sure to check your junk folder for any messages that may be sent to you about this recruitment.**
Oct 25, 2021
Full time
Job Summary
The City of Bellevue’s Human Resources (HR) Department is “committed to being a strategic partner by providing outstanding customer service and stewardship of resources in attracting and retaining a high-performance, diverse, workforce in support of the changing needs of the organization.” In the HR Department, you’ll be a part of an engaged, enthusiastic team, dedicated to providing exceptional services to the city’s managers and employees, and to job seekers and external partners. Bellevue employees embrace the values of innovation, integrity, stewardship, collaboration, accountability, diversity, equity, and inclusion, and take pride in the work they do. The City Council’s vision is that Bellevue welcomes the world, our diversity is our strength, we embrace the future while respecting our past. We are seeking an experienced Senior HR Consultant who will serve as a strategic advisor to assigned departments, staff, and other customers on HR matters and help further city initiatives and goals. The Senior HR Consultant will be one of three generalists providing consultative support to over 10 departments and 1200 employees. The position will collaborate with stakeholders to administer, apply, and integrate citywide approaches and policies to solve customer needs. The Senior HR Consultant will manage employee relations that include labor relations issues (e.g., investigations, grievances), leave management, workforce planning, performance management, employee engagement, inclusion, and retention, and organizational training and development. This position will also provide backup support to recruitment and hiring processes as needed.
Essential Duties and Responsibilities
The successful candidate must have a strong human resources expertise, experience advising managers on employment issues, has a knowledge of federal, state, and local regulations used to ensure that compliance and best practices are achieved. It is important that the individual has a good understanding of HR business process systems, has great collaborative skills to build positive relationships with multi-disciplinary teams/departments, and be able to engage our customers in a way that provides the level of consultation needed to educate, inform, resolve, partner and/or provide the services or products needed/requested. We are looking for a dynamic, highly motivated individual with great interpersonal skills, technical knowledge, and proven experience in the HR field, who wants to join a future-focused, diversity and equity driven, high performing City team. Essential Duties and Responsibilities
HR Consulting – Provide human resources support to department management and employees as a strategic business partner. Through a collaborative approach, work with others in the human resources department to address organizational needs, either leading or advising on communications, training, team building, needs assessments, or other organizational development focused activities to proactively address departmental needs. Familiar with using organizational data to aid leadership in strategic direction and identification of opportunities to increase overall performance.
Employee & Labor Relations – Serve as an advisor to managers on handling performance or disciplinary issues, complaints and grievances, inappropriate behavior, and other aspects of employee issues that may arise. Manages complex employee relations issues from coaching up to termination. Interpret policies and procedures and provisions in the collective bargaining agreements to ensure the consistent application, ensuring precedence and past practice are taken into consideration. Develops and maintains respectful labor relations.
Workplace Investigations – Oversee external or conduct internal investigations as required, ensuring all parties involved are notified of the pending investigation, all parties are interviewed, a summary of findings is prepared, an action plan identified, recommended, and implemented, and all key players are provided a written summary of the findings or outcome. Maintain documentation of investigation in compliance with records retention guidelines.
Leave Management & Accommodations – Oversee, monitor, and implement employment leave programs, such as Family Medical Leave Act (FMLA), Washington State Paid Family Medical Leave (PFML) program, Family Care Act (FCA), unpaid leave, and the Americans with Disabilities Act (ADA) including managing the interactive process. Provide technical guidance to managers and employees on complex leave and accommodation scenarios.
COVID-19 Administration – Serve as primary point of contact for assigned departments and staff on COVID-19 situations and provide guidance on illness and exposure cases. Monitor vaccine verifications and tracking and conduct interactive dialogues for medical or religious accommodation requests.
Exit Interviews – Conduct exit interviews, notify appropriate Human Resources staff of employee separations, and follow up with various departments as needed depending upon outcome of the exit interview.
Recruitment & Staffing – Serve as a backup to the recruiting and hiring process. Provide consultative support as needed to departments on workplace staffing strategies involving restructures/reorganizations, creation of new positions, and/or realignment of existing positions, and hiring for equity.
Special Projects and Other Duties as Assigned – Coordinate and oversee special long-term and short-term projects as required and/or any other duties as assigned to further advance city initiatives and programs including those related to performance management, employee engagement, workplace culture, and organizational development.
Supervision Received and Exercised:
Works under the general supervision of the HR Manager.
No formal supervisory responsibilities but may act as lead to other staff and given responsibility for various HR related programs
Qualifications Education and Experience Requirements:
Graduation from an accredited four-year college or university with a bachelor’s degree in human resources, psychology, communications, business, public administration or related field.
Five or more years of professional related experience in human resources in a generalist capacity with demonstrated experience and expertise in employee and labor relations, performance management, workplace investigations, leave management, employee engagement and development, workplace planning and staffing.
Or any equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities will be taken into consideration.
Relevant education credentials including HR certifications (IPMA-HR, HRCI, or SHRM) highly desired but not required.
Job Knowledge – Functional/Technical Skills
Considerable knowledge of employment laws and the ability to apply federal, state, and local laws and internal policies, procedures, and contracts to all HR matters, communications and services.
Knowledge of how to assess, coach, investigate and write employee relation reports; conduct investigations and prepare written findings; document performance issues and prepare responses to grievances, etc.
Knowledge of federal and state leave laws and leave administration practices.
Knowledge of and skill in developing and administering talent management models -- Recruitment & Staffing, Job Analysis, Develop/Deliver Assessment Services - Testing/ Interviewing/Evaluating competencies, administering selection processes, ensuring compliance with policy and regulations. Experienced in all facets of the recruitment and selection process.
Proficient in the Microsoft Suite - Outlook, Word, Excel, and PowerPoint. Must be comfortable and efficient with retrieving data from HRIS systems.
Problem Solving/Judgment/Decision Making
Skill in compiling and analyzing data/information and formulating recommendations and reports. Successful experience researching moderately complex issues and developing recommended action.
Demonstrated ability to apply organizational development principles and practices to work performed.
Ability to analyze statistical data with accuracy and efficiency.
Ability to see and consider the “big picture” before coming to a conclusion and making a recommendation on a course of action that has impact on a service, product or business system.
Ability to investigate, problem solve and reach conclusions using objective, unbiased approaches and methods.
Ability to analyze and interpret laws, regulations, policies and convey the information to customers as an HR business consultant to assist them in accomplishing their strategic and operational goals and objectives.
Ability to maintain confidential and sensitive information.
Organization and Planning Skills
Skill in organizing work/assignments efficiently and consistently producing quality work and accuracy of information/data provided. Skill in planning and delivering products and services efficiently and effectively.
Ability to follow-through on assignments/projects, keeping stakeholders informed, meeting timelines, and project expectations.
Ability to manage multiple projects with competing deadlines in a fast-paced work environment.
Ability to plan, organize and facilitate meetings.
Oral & Written Communication and Interpersonal Skills
Excellent verbal and written communication skills.
Skill in preparing and writing reports involving research, comparative analysis, trending data, investigatory findings and compiling the information in a written report and/or presentation.
Ability to express ideas and exchange information clearly and persuasively, both in writing and verbally.
Exceptional interpersonal and collaborative skills. Demonstrated ability to build and sustain trust-based relationships, both individually and collectively over time with colleagues and customers.
Skill in collaborating with diverse customers to form partnerships to achieve common objectives. Ability to interact with employees at all levels of the organization in a professional and diplomatic manner.
Excellent customer service skills, including the ability to listen and assess the needs of the customer. Proven skills in listening to customer needs and communicating accurate information concerning process, policies and procedures.
Skill in working through conflict to provide a remedy that helps to foster a better understanding of expectations with individuals and/or groups, and that acknowledges the parties’ interests and concerns.
Ability to work effectively on cross-functional teams.
Physical Demands The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work involves walking, talking, hearing, using hands to handle, feel or operate objects, tools, or controls, and reaching with hands and arms.
Vision abilities required by this job include close vision and the ability to adjust focus.
The employee may be required to push, pull, lift, and/or carry up to 20 pounds.
The noise level in the work environment is usually moderately quiet.
For further information about this position, please contact Rebecca Su via email at rsu@bellevuewa.gov or at 425-452-6817. For any technical difficulties with your application, please contact the NEOGOV support line at 855-524-5627. At the City of Bellevue, you'll be part of a team committed to providing exceptional customer service, upholding the public interest and advancing the community vision. The five essential and enduring principles that guide our individual actions, our interactions, and our decision making in the City of Bellevue organization is: exceptional public service, stewardship, committee to employees, integrity, and innovation. You'll work in an environment that is innovative, collaborative, future focused, and committed to excellence. Bellevue welcomes the world. Our diversity is our strength. We embrace the future while respecting our past. It's what makes the City of Bellevue an exciting place to work, live, and explore. Have we peaked your interest yet? Come join our team! All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, genetic information, disability age, veteran status, or any other protected status. Persons needing assistance with the application process may call the Human Resources Office at 425-452-6838. Bellevue is doing its part to reduce the spread of COVID-19 and remains committed to the health and safety of its employees. The work associated with this position may be performed remotely, in compliance with the Governor's Safe Start guidance and the department's telework agreement. Employees reporting to work onsite need to follow safety precautions and procedures as required by the city. ** Please be sure to check your junk folder for any messages that may be sent to you about this recruitment.**
Oregon Youth Authority (OYA) is currently seeking an Information Systems Specialist 4 - Principal IT Support Specialist to join a great team of professionals at our Central Office located at the Equitable Building in Salem, Oregon. As the new Principal IT Support Specialist you will be accountable for ensuring continuity of computer system services for computer users by providing the technical expertise, assistance, and coordination necessary to install computer software products, video conference unit systems, modify/repair hardware and resolve technical problems for the 1,000+ users located throughout the state of Oregon. The responsibilities of this position will vary depending on the daily workload and current projects.
Your Role:
Provides technical support by telephone, remote technology, and on-site to computer users statewide.
Investigate and diagnose computer-related problems reported by division staff across the state.
Analyzes system performance, error codes, diagnostic messages and resolves problems or conflicts.
Performance analysis is conducted regularly on PC's and to determine system performance levels.
Configures client software, i.e. ODBC drivers, Outlook and Exchange email access, protocols, adapters, and TN3270 host emulation.
Creates, maintains, and administers user logins to all OYA systems.
Assists in educating users on the desktop system best practices, application, and operating system functions.
Communicate major data system changes after determining programmatic impacts and establishing plans to coordinate any needed training or informational material.
Hardware/software vendors are contacted not only in the arena for new products but also a prime source of information on better utilization of current hardware and software.
Resolves intrusion, hacking, or virus incidents on user devices, this includes performing operating system and application patch management.
Plan division data system needs for PC and network development.
Image new computers and reimage computers as needed according to unit standards and specifications.
Coordinate with business units to implement desktop systems that utilize industry best practices to meet Agency objectives.
Deploy and integration of PC, laptops, video conference systems, and peripherals to a localized user base.
Working Conditions
Office environment – Majority of the time spent at a monitor, other computer equipment, or telephone.
Travel to field offices by car as required. Field office visits may require overnight accommodations based on location and level of duties performed.
Additional Information:
Open Until Filled: This recruitment will remain open until filled. Our first application screening is scheduled for November 10, 2021 at 8:30am, but we may close the announcement at any time after this date when we have received an adequate number of applications. We cannot guarantee that we will consider applications received after this screening date. We encourage interested applicants not to delay in applying.
Location : This position is located at the Central Office in Salem but will occasionally assist and provide backup support to other remote sites within Oregon.
Representation : This position is represented by the Service Employees International Union (SEIU/OPEU).
ABOUT OYA
At OYA, diversity, equity, and inclusion are more than just words on a page. To meet our mission and live our values as an agency, DEI must be at the heart of all we do. We support cultural competence, develop teams and cultivate leaders in ways that are equitable to everyone, especially people of color, those who identify as LGBTQ+, or those from other marginalized communities. We are explicit and intentional as we identify resources that all our youth and staff need to grow and prosper. Our DEI work connects closely with our culture of positive human development, with safe and supportive environments where everyone is held accountable and connected to their community. The end goal is to protect the public and reduce crime by holding youth accountable and providing opportunities for reformation in safe environments.
If you are looking to join a team that values individual and cultural differences, with the opportunity to contribute to youth reformation by enriching our workforce with diversity, OYA wants to hear from you! People of color, women, and other members of historically marginalized communities are strongly encouraged to apply!
Please take a moment to watch this quick video about Oregon Youth Authority, our team and our culture bit.ly/work4OYA . For more information please visit www.oregon.gov/oya .
What's in it for You? OYA values our employees. We believe that your time outside of the workplace is as valuable as it is inside the workplace. We offer a great work/life balance with flexible work schedules on most positions and a competitive benefits package , including low-cost, high-coverage health insurance , generous time-off, and a competitive retirement plan .
Discover more about working in Oregon state government by clicking here .
What We Are Looking For: (a) Three (3) years of information systems experience in: (agency will specify specific experience); OR (b) An Associate's degree in Computer Science, Information Technology, or related field, OR completion of a two (2) year accredited vocational training program in information technology or related field; AND one (1) year of information systems experience in: (agency will specify specific experience).
The State of Oregon requires all executive branch employees to complete their COVID-19 vaccination series or have an approved exception to the requirement due to a medical condition or sincerely held religious belief. Successful candidates for this position must submit vaccination documentation or be approved for an exception prior to their first day of employment. Failure to provide proof of full documentation or receipt of an approved exception will lead to withdrawal of the job offer. For more information, visit our policy listed here .
Special Qualifications : (check the position description if there are any special license, certification, etc. needed for the position. This is where the bilingual language would go if it is REQUIRED for the position) Common ones we use:
Driving is an essential function of this position. A valid driver license and an acceptable driving record are required for this position. We will conduct pre-employment driving records checks on our final candidate(s).
Current certification in CompTIA A+ or pass certification exam within 6 months of hire date (OYA will pay for training and certification exam).
Current certification in CompTIA Network+ or pass certification exam within 6 months of hire date (OYA will pay for training and certification exam);
Information Technology Infrastructure Library (ITIL) Foundations or pass certification exam within 12 months of hire date (OYA will pay for training and certification exam).
REQUIRED SKILLS:
Excellent customer service skills.
Effective team participation skills.
Values diversity, equity, and inclusion (DEI) efforts and working with diverse populations.
DESIRED ATTRIBUTES/APPLICATION SCORING CRITERIA : In addition to your related work experience and education, we will use the attributes below as part of final scoring to advance those that qualify to the interview portion.
Experience supporting Windows 10 and Microsoft 365
Experience with imaging computers via SCCM
Experience with ITIL framework and ITSM
Experience with Active Directory administration
How to apply:
Please go to oregonjobs.org and search job announcement REQ-79044.
Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we are here to serve. OYA is an equal opportunity and affirmative action employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be individualized based on merit, competence, performance, and business need.
We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.” The more diverse we are, the better our work will be.
Oct 21, 2021
Full time
Oregon Youth Authority (OYA) is currently seeking an Information Systems Specialist 4 - Principal IT Support Specialist to join a great team of professionals at our Central Office located at the Equitable Building in Salem, Oregon. As the new Principal IT Support Specialist you will be accountable for ensuring continuity of computer system services for computer users by providing the technical expertise, assistance, and coordination necessary to install computer software products, video conference unit systems, modify/repair hardware and resolve technical problems for the 1,000+ users located throughout the state of Oregon. The responsibilities of this position will vary depending on the daily workload and current projects.
Your Role:
Provides technical support by telephone, remote technology, and on-site to computer users statewide.
Investigate and diagnose computer-related problems reported by division staff across the state.
Analyzes system performance, error codes, diagnostic messages and resolves problems or conflicts.
Performance analysis is conducted regularly on PC's and to determine system performance levels.
Configures client software, i.e. ODBC drivers, Outlook and Exchange email access, protocols, adapters, and TN3270 host emulation.
Creates, maintains, and administers user logins to all OYA systems.
Assists in educating users on the desktop system best practices, application, and operating system functions.
Communicate major data system changes after determining programmatic impacts and establishing plans to coordinate any needed training or informational material.
Hardware/software vendors are contacted not only in the arena for new products but also a prime source of information on better utilization of current hardware and software.
Resolves intrusion, hacking, or virus incidents on user devices, this includes performing operating system and application patch management.
Plan division data system needs for PC and network development.
Image new computers and reimage computers as needed according to unit standards and specifications.
Coordinate with business units to implement desktop systems that utilize industry best practices to meet Agency objectives.
Deploy and integration of PC, laptops, video conference systems, and peripherals to a localized user base.
Working Conditions
Office environment – Majority of the time spent at a monitor, other computer equipment, or telephone.
Travel to field offices by car as required. Field office visits may require overnight accommodations based on location and level of duties performed.
Additional Information:
Open Until Filled: This recruitment will remain open until filled. Our first application screening is scheduled for November 10, 2021 at 8:30am, but we may close the announcement at any time after this date when we have received an adequate number of applications. We cannot guarantee that we will consider applications received after this screening date. We encourage interested applicants not to delay in applying.
Location : This position is located at the Central Office in Salem but will occasionally assist and provide backup support to other remote sites within Oregon.
Representation : This position is represented by the Service Employees International Union (SEIU/OPEU).
ABOUT OYA
At OYA, diversity, equity, and inclusion are more than just words on a page. To meet our mission and live our values as an agency, DEI must be at the heart of all we do. We support cultural competence, develop teams and cultivate leaders in ways that are equitable to everyone, especially people of color, those who identify as LGBTQ+, or those from other marginalized communities. We are explicit and intentional as we identify resources that all our youth and staff need to grow and prosper. Our DEI work connects closely with our culture of positive human development, with safe and supportive environments where everyone is held accountable and connected to their community. The end goal is to protect the public and reduce crime by holding youth accountable and providing opportunities for reformation in safe environments.
If you are looking to join a team that values individual and cultural differences, with the opportunity to contribute to youth reformation by enriching our workforce with diversity, OYA wants to hear from you! People of color, women, and other members of historically marginalized communities are strongly encouraged to apply!
Please take a moment to watch this quick video about Oregon Youth Authority, our team and our culture bit.ly/work4OYA . For more information please visit www.oregon.gov/oya .
What's in it for You? OYA values our employees. We believe that your time outside of the workplace is as valuable as it is inside the workplace. We offer a great work/life balance with flexible work schedules on most positions and a competitive benefits package , including low-cost, high-coverage health insurance , generous time-off, and a competitive retirement plan .
Discover more about working in Oregon state government by clicking here .
What We Are Looking For: (a) Three (3) years of information systems experience in: (agency will specify specific experience); OR (b) An Associate's degree in Computer Science, Information Technology, or related field, OR completion of a two (2) year accredited vocational training program in information technology or related field; AND one (1) year of information systems experience in: (agency will specify specific experience).
The State of Oregon requires all executive branch employees to complete their COVID-19 vaccination series or have an approved exception to the requirement due to a medical condition or sincerely held religious belief. Successful candidates for this position must submit vaccination documentation or be approved for an exception prior to their first day of employment. Failure to provide proof of full documentation or receipt of an approved exception will lead to withdrawal of the job offer. For more information, visit our policy listed here .
Special Qualifications : (check the position description if there are any special license, certification, etc. needed for the position. This is where the bilingual language would go if it is REQUIRED for the position) Common ones we use:
Driving is an essential function of this position. A valid driver license and an acceptable driving record are required for this position. We will conduct pre-employment driving records checks on our final candidate(s).
Current certification in CompTIA A+ or pass certification exam within 6 months of hire date (OYA will pay for training and certification exam).
Current certification in CompTIA Network+ or pass certification exam within 6 months of hire date (OYA will pay for training and certification exam);
Information Technology Infrastructure Library (ITIL) Foundations or pass certification exam within 12 months of hire date (OYA will pay for training and certification exam).
REQUIRED SKILLS:
Excellent customer service skills.
Effective team participation skills.
Values diversity, equity, and inclusion (DEI) efforts and working with diverse populations.
DESIRED ATTRIBUTES/APPLICATION SCORING CRITERIA : In addition to your related work experience and education, we will use the attributes below as part of final scoring to advance those that qualify to the interview portion.
Experience supporting Windows 10 and Microsoft 365
Experience with imaging computers via SCCM
Experience with ITIL framework and ITSM
Experience with Active Directory administration
How to apply:
Please go to oregonjobs.org and search job announcement REQ-79044.
Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we are here to serve. OYA is an equal opportunity and affirmative action employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be individualized based on merit, competence, performance, and business need.
We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.” The more diverse we are, the better our work will be.
OREGON YOUTH AUTHORITY
Sr. Principal IT Support Specialist - ISS5 (Relocation Assistance Available!)
Salem - CENTRAL OFFICE
OYA Welcomes You To Join Our Team as the next Sr. Principal IT Support Specialist!
OYA's Information Services Department is recruiting for a full-time, permanent Sr. Principal IT Support Specialist to provide support of client/server hardware and software systems and network, and the associated infrastructures required for maximum systems and applications availability.
This position assists users and answers uncommon questions, which may be referred from other IS staff or require on-site analysis or extensive remote diagnosis and deals with recurring problems or have widespread consequences and implications to the overall system. These problems require actual system fixes rather than correcting operator errors. When resolving conflicts, it is essential to prioritize problems and solutions for OYA users. As the Sr. Principal IT Support Specialist, you will provide software fixes and physically repair hardware and equipment and conduct formal and informal training for assigned infrastructures.
Your Role as Sr. Principal IT Support Specialist
Provides technical support by telephone and on-site to computer users statewide.
Analyzes system performance, error codes, diagnostic messages, and resolves problems or conflicts.
Conducts performance analysis regularly on computers to determine system performance levels and remediation services as needed.
Conducts both formal and informal training for users and local system representatives.
Configures client software i.e. Outlook, Exchange, and e-mail access.
Performs high level technical support for all OYA offices located throughout the State of Oregon.
Typically deals with problems that are recurring or have widespread consequences and those that require actual system fixes rather than eliminating operator errors.
Contacts hardware/software vendors for new products and the prime source of information on better utilization of current hardware and software.
Investigates, evaluates and tests information gained from vendor contacts upon request.
Writes installation documentation and maintains knowledge library.
Resolves intrusion, hacking or virus incidents on user devices.
Monitors stability of software, diagnoses, and solves problems.
Install, modify, and monitor multiple Local Area Networks (LANs), which evolve continuously, to incorporate changes or enhancements while maintaining the integrity of existing systems.
Coordinates with the State Data Center, business applications, and database administration functions to implement systems that utilize industry best practices to meet agency objectives.
Creates detailed system test plans and coordinates and performs in-depth testing, including end-user reviews, for modified and new systems.
Builds an implementation plan and creates documentation.
Conducts business analysis and research on significant portions of a large system or on a new process within an established business.
Participates in tactical planning, considering issues such as conflicts with other projects, system upgrades, operational needs, and implementation timeframes.
Additional Information:
Open Until Filled : This recruitment will remain open until filled. Our first application screening is scheduled for June 8, 2021 at 8:30am, but we may close the announcement at any time after this date when we have received an adequate number of applications. We cannot guarantee that we will consider applications received after this screening date. We encourage interested applicants not to delay in applying.
Location : This position is located at the Central Office in Salem but will occasionally assist and provide backup support to other remote sites within Oregon.
Representation : This position is represented by the Service Employees International Union (SEIU/OPEU).
ABOUT OYA
At OYA, diversity, equity, and inclusion are more than just words on a page. To meet our mission and live our values as an agency, DEI must be at the heart of all we do. We support cultural competence, develop teams and cultivate leaders in ways that are equitable to everyone, especially people of color, those who identify as LGBTQ+, or those from other marginalized communities. We are explicit and intentional as we identify resources that all our youth and staff need to grow and prosper. Our DEI work connects closely with our culture of positive human development, with safe and supportive environments where everyone is held accountable and connected to their community. The end goal is to protect the public and reduce crime by holding youth accountable and providing opportunities for reformation in safe environments.
If you are looking to join a team that values individual and cultural differences, with the opportunity to contribute to youth reformation by enriching our workforce with diversity, OYA wants to hear from you! People of color, women, and other members of historically marginalized communities are strongly encouraged to apply!
Please take a moment to watch this quick video about Oregon Youth Authority, our team and our culture bit.ly/work4OYA . For more information please visit www.oregon.gov/oya .
What's in it for You? OYA values our employees. We believe that your time outside of the workplace is as valuable as it is inside the workplace. We offer a great work/life balance with flexible work schedules on most positions and a competitive benefits package , including low-cost, high-coverage health insurance , generous time-off, and a competitive retirement plan .
Discover more about working in Oregon state government by clicking here .
What You Need To Qualify:
(a) Four (4) years of information systems experience in professional hands-on experience troubleshooting, and independently resolving moderately complex PC hardware and software problems ; OR (b) An Associate's degree in Computer Science, Information Technology, or related field, OR completion of a two (2) year accredited vocational training program in information technology or related field; AND two (2) years of information systems experience in professional hands-on experience troubleshooting, and independently resolving moderately complex PC hardware and software problems ; OR
(c) A Bachelor's degree in Information Technology, Computer Science, or related field may substitute for all of the above.
SPECIAL QUALIFICATIONS
Driving is an essential function of this position. A valid driver license and an acceptable driving record are required for this position. We will conduct pre-employment driving records checks on our final candidate(s).
Current certification in CompTIA A+ or pass certification exam within 6 months of hire date (OYA will pay for training and certification exam).
Current certification in CompTIA Network+ or pass certification exam within 6 months of hire date (OYA will pay for training and certification exam);
Information Technology Infrastructure Library (ITIL) Foundations or pass certification exam within 12 months of hire date (OYA will pay for training and certification exam).
Desired Attributes/Application Scoring Criteria: In addition to your related work experience and education, we will use the attributes below to determine whom to interview.
Knowledge and experience to provide system support in Microsoft desktop operating systems, Active Directory, and other Enterprise Class systems. This position must have advanced knowledge of supporting systems in a diverse networked environment.
Strong background in IT service delivery with a track record of meeting business requirements and SLAs
Expert knowledge of Windows 10 and productivity software (MS Office365).
Solid understanding of AD, Domains, and inter-connectivity technologies such as TCI/IP and DHCP
How to apply:
Please see link below to take you directly to the State of Oregon job website. Or click here.
Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we are here to serve. OYA is an equal opportunity and affirmative action employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be individualized based on merit, competence, performance, and business need.
We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.” The more diverse we are, the better our work will be.
Applicants with a disability may request a reasonable accommodation to participate in the hiring process. For assistance regarding reasonable accommodation or for alternative format please contact OYA Recruitment at 503-373-7301. Oregon Relay Service can be reached by calling 7-1-1.
Jul 20, 2021
Full time
OREGON YOUTH AUTHORITY
Sr. Principal IT Support Specialist - ISS5 (Relocation Assistance Available!)
Salem - CENTRAL OFFICE
OYA Welcomes You To Join Our Team as the next Sr. Principal IT Support Specialist!
OYA's Information Services Department is recruiting for a full-time, permanent Sr. Principal IT Support Specialist to provide support of client/server hardware and software systems and network, and the associated infrastructures required for maximum systems and applications availability.
This position assists users and answers uncommon questions, which may be referred from other IS staff or require on-site analysis or extensive remote diagnosis and deals with recurring problems or have widespread consequences and implications to the overall system. These problems require actual system fixes rather than correcting operator errors. When resolving conflicts, it is essential to prioritize problems and solutions for OYA users. As the Sr. Principal IT Support Specialist, you will provide software fixes and physically repair hardware and equipment and conduct formal and informal training for assigned infrastructures.
Your Role as Sr. Principal IT Support Specialist
Provides technical support by telephone and on-site to computer users statewide.
Analyzes system performance, error codes, diagnostic messages, and resolves problems or conflicts.
Conducts performance analysis regularly on computers to determine system performance levels and remediation services as needed.
Conducts both formal and informal training for users and local system representatives.
Configures client software i.e. Outlook, Exchange, and e-mail access.
Performs high level technical support for all OYA offices located throughout the State of Oregon.
Typically deals with problems that are recurring or have widespread consequences and those that require actual system fixes rather than eliminating operator errors.
Contacts hardware/software vendors for new products and the prime source of information on better utilization of current hardware and software.
Investigates, evaluates and tests information gained from vendor contacts upon request.
Writes installation documentation and maintains knowledge library.
Resolves intrusion, hacking or virus incidents on user devices.
Monitors stability of software, diagnoses, and solves problems.
Install, modify, and monitor multiple Local Area Networks (LANs), which evolve continuously, to incorporate changes or enhancements while maintaining the integrity of existing systems.
Coordinates with the State Data Center, business applications, and database administration functions to implement systems that utilize industry best practices to meet agency objectives.
Creates detailed system test plans and coordinates and performs in-depth testing, including end-user reviews, for modified and new systems.
Builds an implementation plan and creates documentation.
Conducts business analysis and research on significant portions of a large system or on a new process within an established business.
Participates in tactical planning, considering issues such as conflicts with other projects, system upgrades, operational needs, and implementation timeframes.
Additional Information:
Open Until Filled : This recruitment will remain open until filled. Our first application screening is scheduled for June 8, 2021 at 8:30am, but we may close the announcement at any time after this date when we have received an adequate number of applications. We cannot guarantee that we will consider applications received after this screening date. We encourage interested applicants not to delay in applying.
Location : This position is located at the Central Office in Salem but will occasionally assist and provide backup support to other remote sites within Oregon.
Representation : This position is represented by the Service Employees International Union (SEIU/OPEU).
ABOUT OYA
At OYA, diversity, equity, and inclusion are more than just words on a page. To meet our mission and live our values as an agency, DEI must be at the heart of all we do. We support cultural competence, develop teams and cultivate leaders in ways that are equitable to everyone, especially people of color, those who identify as LGBTQ+, or those from other marginalized communities. We are explicit and intentional as we identify resources that all our youth and staff need to grow and prosper. Our DEI work connects closely with our culture of positive human development, with safe and supportive environments where everyone is held accountable and connected to their community. The end goal is to protect the public and reduce crime by holding youth accountable and providing opportunities for reformation in safe environments.
If you are looking to join a team that values individual and cultural differences, with the opportunity to contribute to youth reformation by enriching our workforce with diversity, OYA wants to hear from you! People of color, women, and other members of historically marginalized communities are strongly encouraged to apply!
Please take a moment to watch this quick video about Oregon Youth Authority, our team and our culture bit.ly/work4OYA . For more information please visit www.oregon.gov/oya .
What's in it for You? OYA values our employees. We believe that your time outside of the workplace is as valuable as it is inside the workplace. We offer a great work/life balance with flexible work schedules on most positions and a competitive benefits package , including low-cost, high-coverage health insurance , generous time-off, and a competitive retirement plan .
Discover more about working in Oregon state government by clicking here .
What You Need To Qualify:
(a) Four (4) years of information systems experience in professional hands-on experience troubleshooting, and independently resolving moderately complex PC hardware and software problems ; OR (b) An Associate's degree in Computer Science, Information Technology, or related field, OR completion of a two (2) year accredited vocational training program in information technology or related field; AND two (2) years of information systems experience in professional hands-on experience troubleshooting, and independently resolving moderately complex PC hardware and software problems ; OR
(c) A Bachelor's degree in Information Technology, Computer Science, or related field may substitute for all of the above.
SPECIAL QUALIFICATIONS
Driving is an essential function of this position. A valid driver license and an acceptable driving record are required for this position. We will conduct pre-employment driving records checks on our final candidate(s).
Current certification in CompTIA A+ or pass certification exam within 6 months of hire date (OYA will pay for training and certification exam).
Current certification in CompTIA Network+ or pass certification exam within 6 months of hire date (OYA will pay for training and certification exam);
Information Technology Infrastructure Library (ITIL) Foundations or pass certification exam within 12 months of hire date (OYA will pay for training and certification exam).
Desired Attributes/Application Scoring Criteria: In addition to your related work experience and education, we will use the attributes below to determine whom to interview.
Knowledge and experience to provide system support in Microsoft desktop operating systems, Active Directory, and other Enterprise Class systems. This position must have advanced knowledge of supporting systems in a diverse networked environment.
Strong background in IT service delivery with a track record of meeting business requirements and SLAs
Expert knowledge of Windows 10 and productivity software (MS Office365).
Solid understanding of AD, Domains, and inter-connectivity technologies such as TCI/IP and DHCP
How to apply:
Please see link below to take you directly to the State of Oregon job website. Or click here.
Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we are here to serve. OYA is an equal opportunity and affirmative action employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be individualized based on merit, competence, performance, and business need.
We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.” The more diverse we are, the better our work will be.
Applicants with a disability may request a reasonable accommodation to participate in the hiring process. For assistance regarding reasonable accommodation or for alternative format please contact OYA Recruitment at 503-373-7301. Oregon Relay Service can be reached by calling 7-1-1.