Manager-Immunohematology Reference Lab (CLS,SBB)

  • American Red Cross
  • Oakland, California
  • Apr 11, 2022

Job Description

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By joining the American Red Cross  you will touch millions of lives every year and experience the greatness of the human spirit at its best.  Are you ready to be part of  the world's largest humanitarian network?

**** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment ****

Join us—Where your Career is a Force for Good!

Job Description:

Manager, IRL

As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.

We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve.  Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. 

The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.

At the American Red Cross, your uniqueness can shine! 


As an IRL manager, you will be responsible for the management and control of all daily laboratory operations, including all laboratory staff, budget, environment, and work processes.  You will assure compliance with safety policies and procedures in the work area while demonstrating excellent customer service, interpersonal skills and a positive professional image. You will assume responsibility for the laboratories compliance with standard operating procedures and interpretation of test results in accordance with the applicable regulatory requirements.

Based in Oakland, CA, we are looking for a Manager to oversee our IRLs in both Oakland and Stockton, CA.


  • Responsible for the management of laboratory staff including, but not limited to, hiring, training, coaching, evaluating and disciplining to ensure a well-qualified team and to enhance operational success. In conjunction with the Medical Director, provide guidance to ensure appropriate patient care.

  • May oversee planning process and ensure that long range goals are established for laboratory supervisory staff.

  • May be responsible for managing the budgetary process and approving reagent and equipment purchases.

  • Ensure all regulatory compliance in area or responsibility, as well as initiate actions to foster a quality-driven environment.

  • Serve as a resource for supervisors for complex technical issues.  Ensures the IRL participation in the American Rare Donor Program and Diagnostics Manufacturing Division.

  • Coordinate the installation of new or revised tests and procedures, ensuring appropriate quality control in accordance with SOPs, CFR and OSHA regulations. 

  • Ensure compliance with state and federal regulations, AABB/ASHI standards, ARCBS directives and regional policies and procedures.

  • May perform and interpret basic and complex donor and/or patient testing procedures and complete required quality control, as appropriate to state and federal regulations. Recognize testing irregularities, identify the cause, determine the solution and resolve the problem.

  • May perform manufacturing duties associated with special blood products, if applicable.

  • May perform labeling and verification of blood products.

  • Adhere to procedures and good manufacturing practices (GMP).

  • Ensure laboratory training is completed in compliance with established guidelines.

  • May write, organize and maintain departmental procedure manual.

  • May be responsible for the accuracy of computer and physical blood component inventories.

  • May ensure staffing needs are met.

  • Perform other related duties as necessary.

Shift: First


The salary for this position is (CA: $150,000.

Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. 

Sign-On Bonus: $10,000.00


  • Bachelor's degree in a biological or related field and SBB (ASCP) certification/equivalent.

  • Master's degree preferred.  At least 5 years of directly related experience including 2 years laboratory experience in high complex immunohematology testing and 2 years of management in an IRL or equivalent hospital setting required.


  • Effective communication and interpersonal skills required.

  • California CLS licensure, or the ability to obtain CA licensure required.


We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.

•             Medical, Dental Vision plans

•             Health Spending Accounts & Flexible Spending Accounts

•             PTO + Holidays

•             401K with 4% match

•             Paid Family Leave

•             Employee Assistance

•             Disability and Insurance: Short + Long Term

•             Service Awards and recognition

Apply now! Joining our team will provide you with the opportunity to make a difference every day.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Interested in Volunteering?

Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission.

Visit to learn more, including our most-needed volunteer positions.

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