Claim Service Center Representative

  • Arbella Insurance
  • Quincy, MA
  • Apr 20, 2022
Full time Service

Job Description

Join a Best Place to Work Company!

This position provides an exciting and challenging opportunity to work in a dynamic and fast-paced call center environment. In our Claim Service Center Representative position you will excel in customer service, directly impacting our customer's claim experience and ultimately the company's overall success. We consider our Claims Service Center Rep. position to be a stepping stone for ambitious hardworking professionals who want to pursue a fulfilling career in insurance.

As a Claims Service Center Representative, you will interact directly with customers, agents and business partners to establish and assign new loss reports. In addition, you will assist our Claim Service Specialists in investigating and resolving Claims from multiple lines of business, responding to customer inquiries and recognizing potential fraud. 

Requirements

  • Candidates must demonstrate ability to multi-task by juggling the demands of busy telephones with other support functions.

  • You should have ability to quickly master computer systems and software programs.

  • You must demonstrate a true commitment to customer service excellence through positive, effective and diplomatic oral and written communication skills.

  • Proficiency in Spanish or Portuguese desirable.

High levels of performance will be recognized and rewarded!

This career opportunity starts around $20.00 per hour and up depending on skills and work experience. Our work schedule is 36.25 hours per week. In addition, you are eligible for a profit share bonus program, exceptional benefit and wellness programs, career development, flexible schedules and much more. Apply today!!