Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! We are currently seeking a Fleet Coordinator (Wichita, KS) to work in our Wichita, KS office. This position will work 8:00am to 5:00pm Monday through Friday, and some weekends and evenings will be required during times of business need. Travel will also be involved up to 25% of the time. A current, valid driver's license with good driving record is required. CDL candidates preferred (not required) WHAT YOU NEED TO KNOW (Job Overview): Provide customer service for Regional Fleet Management. Assist with the management of fleet operation for the Region. Manage the Regional Fleet Programs for motor vehicle registrations, operational and organizational maintenance, vehicle emergency safety equipment, issue, use, and inventory. Accountable for ARC gasoline and minor maintenance cards, enforcement of authorized use of ARC vehicle, vehicle sales, accident, recovery and claims, and formulation and compliance of fleet budgets. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities): 1: Supervise the daily maintenance and repair of Regional Fleet Maintenance Program to include programs for motor vehicle registrations, operational and organizational maintenance, the issue, use and inventory of vehicle emergency safety equipment, gasoline and minor maintenance cards, vehicle sales, and accident, recovery and claims. 2: Assist as required with emergency situations that involve vehicle breakdowns and repairs of fleet assets. On call 24/7 for emergency purposes. 3: Maintain DOT vehicle maintenance and required inspections in accordance with the Federal Motor Carrier Safety Regulations and ARC directives. Assign vehicles to the Regional staff for official business trips. Assist with the scheduling of vehicle maintenance and ensure accuracy of vehicle assignment, dates and times. Coordinate fleet repairs with Regional Departments and Districts and that work is done in a timely manner. Renew vehicle insurance cards and ensure that vehicles requiring County emission tests are completed on time. Ensure that all vehicle decals and licensing remain current. 4: Assist as warranted in covering blood drives during emergency situations. Ensure that Mobile Unit vehicle assignments are adequate for blood drive coverage relative to out of service units. 5: Ensure the accuracy of the fleet database. 6: May assist with the periodic movement of vehicles within the region. 7: Assist Manager in the formulation of the Transportation Department Budget. ---------------------- Scope: Extensive knowledge of the job. Comprehensive acquaintance with both general and specific aspects of the job and the practical application to complex problems normally encountered. Contact with individuals representing other organizations or individuals of significant importance within organization. ---------------------- WHAT YOU NEED TO SUCCEED (Minimum Qualifications): Education: High School or equivalent required. Must meet DOT Physical Qualifications and Examinations. Must possess valid Class A-CDL with CDL-B preferred. Must have ability to perform DOT road-tests. Experience: Minimum 7 years of related experience in vehicle fleet management or equivalent combination of education and related experience required. Public health or blood banking experience in a highly regulated setting preferred. A current, valid driver's license with good driving record is required. Management Experience: N/A Skills & Abilities: Ability to work independently. Excellent organizational skills. Effective oral and written communication and interpretation skills. Good interpersonal skills to work with multiple levels of staff and management. General knowledge of computer programs. Must be able to periodically travel to move fleet, perform fleet inspections, or other fleet related tasks. May have on-call duties. Ability to work on a team. Minimum height of 48 inches is required to ensure the ability to safely operate a cargo van or large truck. Travel: Must be able to drive throughout the region. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). ---------------------- Physical Requirements: Operational flexibility is required to meet sudden and unpredictable needs. Physical requirements may include the ability to lift up to 50 lbs., squatting, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. At the American Red Cross, we conduct many mobile blood drives at businesses, schools and many other locations. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive. This involves pushing carts up to 250 lbs., setting up beds and handling many totes containing equipment and snacks for the donors. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications) Self-motived started. Great organizational skills and data input. Computer savvy. Customer service skills. CDL Preferred. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! We are currently seeking a Fleet Coordinator (Wichita, KS) to work in our Wichita, KS office. This position will work 8:00am to 5:00pm Monday through Friday, and some weekends and evenings will be required during times of business need. Travel will also be involved up to 25% of the time. A current, valid driver's license with good driving record is required. CDL candidates preferred (not required) WHAT YOU NEED TO KNOW (Job Overview): Provide customer service for Regional Fleet Management. Assist with the management of fleet operation for the Region. Manage the Regional Fleet Programs for motor vehicle registrations, operational and organizational maintenance, vehicle emergency safety equipment, issue, use, and inventory. Accountable for ARC gasoline and minor maintenance cards, enforcement of authorized use of ARC vehicle, vehicle sales, accident, recovery and claims, and formulation and compliance of fleet budgets. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities): 1: Supervise the daily maintenance and repair of Regional Fleet Maintenance Program to include programs for motor vehicle registrations, operational and organizational maintenance, the issue, use and inventory of vehicle emergency safety equipment, gasoline and minor maintenance cards, vehicle sales, and accident, recovery and claims. 2: Assist as required with emergency situations that involve vehicle breakdowns and repairs of fleet assets. On call 24/7 for emergency purposes. 3: Maintain DOT vehicle maintenance and required inspections in accordance with the Federal Motor Carrier Safety Regulations and ARC directives. Assign vehicles to the Regional staff for official business trips. Assist with the scheduling of vehicle maintenance and ensure accuracy of vehicle assignment, dates and times. Coordinate fleet repairs with Regional Departments and Districts and that work is done in a timely manner. Renew vehicle insurance cards and ensure that vehicles requiring County emission tests are completed on time. Ensure that all vehicle decals and licensing remain current. 4: Assist as warranted in covering blood drives during emergency situations. Ensure that Mobile Unit vehicle assignments are adequate for blood drive coverage relative to out of service units. 5: Ensure the accuracy of the fleet database. 6: May assist with the periodic movement of vehicles within the region. 7: Assist Manager in the formulation of the Transportation Department Budget. ---------------------- Scope: Extensive knowledge of the job. Comprehensive acquaintance with both general and specific aspects of the job and the practical application to complex problems normally encountered. Contact with individuals representing other organizations or individuals of significant importance within organization. ---------------------- WHAT YOU NEED TO SUCCEED (Minimum Qualifications): Education: High School or equivalent required. Must meet DOT Physical Qualifications and Examinations. Must possess valid Class A-CDL with CDL-B preferred. Must have ability to perform DOT road-tests. Experience: Minimum 7 years of related experience in vehicle fleet management or equivalent combination of education and related experience required. Public health or blood banking experience in a highly regulated setting preferred. A current, valid driver's license with good driving record is required. Management Experience: N/A Skills & Abilities: Ability to work independently. Excellent organizational skills. Effective oral and written communication and interpretation skills. Good interpersonal skills to work with multiple levels of staff and management. General knowledge of computer programs. Must be able to periodically travel to move fleet, perform fleet inspections, or other fleet related tasks. May have on-call duties. Ability to work on a team. Minimum height of 48 inches is required to ensure the ability to safely operate a cargo van or large truck. Travel: Must be able to drive throughout the region. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). ---------------------- Physical Requirements: Operational flexibility is required to meet sudden and unpredictable needs. Physical requirements may include the ability to lift up to 50 lbs., squatting, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. At the American Red Cross, we conduct many mobile blood drives at businesses, schools and many other locations. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive. This involves pushing carts up to 250 lbs., setting up beds and handling many totes containing equipment and snacks for the donors. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications) Self-motived started. Great organizational skills and data input. Computer savvy. Customer service skills. CDL Preferred. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: Manage the recruitment operation of sponsors and donors for mobile allogeneic blood products to ensure achievement of monthly, quarterly and annual collection goals in the most efficient and cost effective manner possible in assigned district. Develop and implement strategies for recruitment efforts, implement staffing and deployment policies, implement region, division and national operating procedures and policies, serve as liaison with chapter executive staff and Board volunteers, remedy efficiency issues, and ensure compliance with all regulatory requirements. WHERE YOUR CAREER IS A FORCE GOOD: Key Responsibilities: Assist in developing and supporting established strategic direction for recruitment efforts of assigned district to ensure achievement of assigned collection goals and organizational objectives. Ensure collection calendar is developed and maintained to meet the needs of the region and the budgeted collection goal. Oversees the implementation of recruitment plans and programs among assigned staff to ensure achievement of collection goals. Working with department and regional leadership, plan overall recruitment methodology for assigned district to assure effective donor group and volunteer development and chapter support with input from recruitment staff, participating chapters, and Board and Committee members. Ensure the implementation of region, division and national recruitment programs designed to meet particular needs (e.g., blood type distribution, holidays, etc.) to ensure the availability of blood products when and where they are needed. Ensure the timely implementation of region, division and national directives and adherence to standard operating procedures, including appropriate staff training, to comply with national, federal or other regulatory requirements. Monitors, evaluates and adjusts donor scheduling, donor flow and customer service issues in collections operations in collaboration with Collections District Manager to enhance the donor experience to contribute to achievement of organizational goals. Performs periodic operational audits to assigned area to assess efficiency and effectiveness of current methods to improve productivity in support of organizational goals. Assists region management with budget planning and monitoring to assure sufficiency and efficiency utilization of financial resources to achieve stated collections goals. Develop and supervise assigned staff in accordance with human resources policies, including performance evaluations, disciplinary actions, and hiring and firing decisions, to enhance success of operations and minimize turnover. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. WHAT YOU NEED TO SUCCEED: Bachelor’s degree OR a combination of education and work experience. Minimum five years related experience including three years management experience required. Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is required. Excellent organizational skills and the ability to handle multiple priorities effectively, assimilate information quickly, analyze problems and implement appropriate solutions are required. Must have the ability to work independently while developing a functioning team among subordinates. Excellent verbal and written communication skills, including training, presentation, and negotiating skills is required. A current valid driver's license and good driving record is required. Ability to work on a team. May be required to travel to sites throughout the Red Cross organization. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Experience in leading a team of 5 or more. Ability to have crucial conversations. Fast learner. Must be able to travel and support the entire state of KS. Experience in goal accountability. Experience in working in a metrics-driven environment. Ability to work with a sense of urgency. Ability to travel the entire state of KS. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: Manage the recruitment operation of sponsors and donors for mobile allogeneic blood products to ensure achievement of monthly, quarterly and annual collection goals in the most efficient and cost effective manner possible in assigned district. Develop and implement strategies for recruitment efforts, implement staffing and deployment policies, implement region, division and national operating procedures and policies, serve as liaison with chapter executive staff and Board volunteers, remedy efficiency issues, and ensure compliance with all regulatory requirements. WHERE YOUR CAREER IS A FORCE GOOD: Key Responsibilities: Assist in developing and supporting established strategic direction for recruitment efforts of assigned district to ensure achievement of assigned collection goals and organizational objectives. Ensure collection calendar is developed and maintained to meet the needs of the region and the budgeted collection goal. Oversees the implementation of recruitment plans and programs among assigned staff to ensure achievement of collection goals. Working with department and regional leadership, plan overall recruitment methodology for assigned district to assure effective donor group and volunteer development and chapter support with input from recruitment staff, participating chapters, and Board and Committee members. Ensure the implementation of region, division and national recruitment programs designed to meet particular needs (e.g., blood type distribution, holidays, etc.) to ensure the availability of blood products when and where they are needed. Ensure the timely implementation of region, division and national directives and adherence to standard operating procedures, including appropriate staff training, to comply with national, federal or other regulatory requirements. Monitors, evaluates and adjusts donor scheduling, donor flow and customer service issues in collections operations in collaboration with Collections District Manager to enhance the donor experience to contribute to achievement of organizational goals. Performs periodic operational audits to assigned area to assess efficiency and effectiveness of current methods to improve productivity in support of organizational goals. Assists region management with budget planning and monitoring to assure sufficiency and efficiency utilization of financial resources to achieve stated collections goals. Develop and supervise assigned staff in accordance with human resources policies, including performance evaluations, disciplinary actions, and hiring and firing decisions, to enhance success of operations and minimize turnover. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. WHAT YOU NEED TO SUCCEED: Bachelor’s degree OR a combination of education and work experience. Minimum five years related experience including three years management experience required. Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is required. Excellent organizational skills and the ability to handle multiple priorities effectively, assimilate information quickly, analyze problems and implement appropriate solutions are required. Must have the ability to work independently while developing a functioning team among subordinates. Excellent verbal and written communication skills, including training, presentation, and negotiating skills is required. A current valid driver's license and good driving record is required. Ability to work on a team. May be required to travel to sites throughout the Red Cross organization. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Experience in leading a team of 5 or more. Ability to have crucial conversations. Fast learner. Must be able to travel and support the entire state of KS. Experience in goal accountability. Experience in working in a metrics-driven environment. Ability to work with a sense of urgency. Ability to travel the entire state of KS. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you! In this role, you’ll function as a liaison between sponsor groups and donor recruitment staff. Serves as primary inside sales support for assigned Donor Recruitment District and a team of Account Representatives and 1 District Manager. You will provide software support to assigned district to include confirmation of upcoming blood drives. Produce confidential correspondence and inter-departmental communications, handle incoming calls, distribute incoming and outgoing mail, and coordinate meeting arrangements and regular correspondence with sponsors. Ensure district has appropriate sales collateral and blood drive collateral kits. WHERE YOUR CAREER IS A FORCE GOOD: Confirms all information regarding blood drives with blood drive coordinators/blood drive sponsors and communicates details (refreshment requests, hold dates, hours of operation, staffing, directions, volunteer needs, collateral materials needed, special equipment and cancellations) to production planning staff to help ensure success of the blood collection effort. Serves as a liaison between the customer and the appropriate staff. Handles customer inquiries and requests in a professional, courteous, helpful and timely manner. Prepares and maintains all account files including correspondence, operational records and customer surveys to ensure accurate documentation of blood drive activity. Assists team in system data integrity. Using approved templates and/or campaign materials, may localize blood drive collateral (posters, flyers, table tents, paycheck stuffers) to include location, date, time, goal, etc. Provides review and initiates applicable follow up for the Print Cost Model and exceptions process. Sends blood drive confirmations to blood drive coordinators/blood drive sponsors and ARC Chapters on an annual, semi-annual and/or quarterly basis. Sends thank you notes to customers to help ensure the prospect for future customer activity with ARCB Handles all inside sales support for assigned Recruitment District team. Includes management of the donor pre-sign up process, CRM Status Report review, and DRMS Condensed Report review with Reps for accuracy. May manage High School scholarship tracking and check requests. May manage inventory and distribution of donor premiums/giveaway items. Assists in orientation for new team members. WHAT YOU NEED TO SUCCEED: High School or equivalent required. Minimum 3 years related experience or equivalent combination of education and related experience required. Basic knowledge of computer office products, word processing, spreadsheet, database and presentation applications highly desirable. Must possess outstanding organizational and communication skills. Effective problem-solving skills in managing multiple priorities. A current valid driver's license and good driving record is required. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Project Management Experience Non-Profit Experience Community Outreach Experience Sales Experience Preferred BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO + Holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you! In this role, you’ll function as a liaison between sponsor groups and donor recruitment staff. Serves as primary inside sales support for assigned Donor Recruitment District and a team of Account Representatives and 1 District Manager. You will provide software support to assigned district to include confirmation of upcoming blood drives. Produce confidential correspondence and inter-departmental communications, handle incoming calls, distribute incoming and outgoing mail, and coordinate meeting arrangements and regular correspondence with sponsors. Ensure district has appropriate sales collateral and blood drive collateral kits. WHERE YOUR CAREER IS A FORCE GOOD: Confirms all information regarding blood drives with blood drive coordinators/blood drive sponsors and communicates details (refreshment requests, hold dates, hours of operation, staffing, directions, volunteer needs, collateral materials needed, special equipment and cancellations) to production planning staff to help ensure success of the blood collection effort. Serves as a liaison between the customer and the appropriate staff. Handles customer inquiries and requests in a professional, courteous, helpful and timely manner. Prepares and maintains all account files including correspondence, operational records and customer surveys to ensure accurate documentation of blood drive activity. Assists team in system data integrity. Using approved templates and/or campaign materials, may localize blood drive collateral (posters, flyers, table tents, paycheck stuffers) to include location, date, time, goal, etc. Provides review and initiates applicable follow up for the Print Cost Model and exceptions process. Sends blood drive confirmations to blood drive coordinators/blood drive sponsors and ARC Chapters on an annual, semi-annual and/or quarterly basis. Sends thank you notes to customers to help ensure the prospect for future customer activity with ARCB Handles all inside sales support for assigned Recruitment District team. Includes management of the donor pre-sign up process, CRM Status Report review, and DRMS Condensed Report review with Reps for accuracy. May manage High School scholarship tracking and check requests. May manage inventory and distribution of donor premiums/giveaway items. Assists in orientation for new team members. WHAT YOU NEED TO SUCCEED: High School or equivalent required. Minimum 3 years related experience or equivalent combination of education and related experience required. Basic knowledge of computer office products, word processing, spreadsheet, database and presentation applications highly desirable. Must possess outstanding organizational and communication skills. Effective problem-solving skills in managing multiple priorities. A current valid driver's license and good driving record is required. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Project Management Experience Non-Profit Experience Community Outreach Experience Sales Experience Preferred BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO + Holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you! In this role, you’ll function as a liaison between sponsor groups and donor recruitment staff. Serves as primary inside sales support for assigned Donor Recruitment District and a team of Account Representatives and 1 District Manager. You will provide software support to assigned district to include confirmation of upcoming blood drives. Produce confidential correspondence and inter-departmental communications, handle incoming calls, distribute incoming and outgoing mail, and coordinate meeting arrangements and regular correspondence with sponsors. Ensure district has appropriate sales collateral and blood drive collateral kits. WHERE YOUR CAREER IS A FORCE GOOD: Confirms all information regarding blood drives with blood drive coordinators/blood drive sponsors and communicates details (refreshment requests, hold dates, hours of operation, staffing, directions, volunteer needs, collateral materials needed, special equipment and cancellations) to production planning staff to help ensure success of the blood collection effort. Serves as a liaison between the customer and the appropriate staff. Handles customer inquiries and requests in a professional, courteous, helpful and timely manner. Prepares and maintains all account files including correspondence, operational records and customer surveys to ensure accurate documentation of blood drive activity. Assists team in system data integrity. Using approved templates and/or campaign materials, may localize blood drive collateral (posters, flyers, table tents, paycheck stuffers) to include location, date, time, goal, etc. Provides review and initiates applicable follow up for the Print Cost Model and exceptions process. Sends blood drive confirmations to blood drive coordinators/blood drive sponsors and ARC Chapters on an annual, semi-annual and/or quarterly basis. Sends thank you notes to customers to help ensure the prospect for future customer activity with ARCB Handles all inside sales support for assigned Recruitment District team. Includes management of the donor pre-sign up process, CRM Status Report review, and DRMS Condensed Report review with Reps for accuracy. May manage High School scholarship tracking and check requests. May manage inventory and distribution of donor premiums/giveaway items. Assists in orientation for new team members. WHAT YOU NEED TO SUCCEED: High School or equivalent required. Minimum 3 years related experience or equivalent combination of education and related experience required. Basic knowledge of computer office products, word processing, spreadsheet, database and presentation applications highly desirable. Must possess outstanding organizational and communication skills. Effective problem-solving skills in managing multiple priorities. A current valid driver's license and good driving record is required. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Sales Experience Preferred BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO + Holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Compensation Range: 17.31 - 23.08 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you! In this role, you’ll function as a liaison between sponsor groups and donor recruitment staff. Serves as primary inside sales support for assigned Donor Recruitment District and a team of Account Representatives and 1 District Manager. You will provide software support to assigned district to include confirmation of upcoming blood drives. Produce confidential correspondence and inter-departmental communications, handle incoming calls, distribute incoming and outgoing mail, and coordinate meeting arrangements and regular correspondence with sponsors. Ensure district has appropriate sales collateral and blood drive collateral kits. WHERE YOUR CAREER IS A FORCE GOOD: Confirms all information regarding blood drives with blood drive coordinators/blood drive sponsors and communicates details (refreshment requests, hold dates, hours of operation, staffing, directions, volunteer needs, collateral materials needed, special equipment and cancellations) to production planning staff to help ensure success of the blood collection effort. Serves as a liaison between the customer and the appropriate staff. Handles customer inquiries and requests in a professional, courteous, helpful and timely manner. Prepares and maintains all account files including correspondence, operational records and customer surveys to ensure accurate documentation of blood drive activity. Assists team in system data integrity. Using approved templates and/or campaign materials, may localize blood drive collateral (posters, flyers, table tents, paycheck stuffers) to include location, date, time, goal, etc. Provides review and initiates applicable follow up for the Print Cost Model and exceptions process. Sends blood drive confirmations to blood drive coordinators/blood drive sponsors and ARC Chapters on an annual, semi-annual and/or quarterly basis. Sends thank you notes to customers to help ensure the prospect for future customer activity with ARCB Handles all inside sales support for assigned Recruitment District team. Includes management of the donor pre-sign up process, CRM Status Report review, and DRMS Condensed Report review with Reps for accuracy. May manage High School scholarship tracking and check requests. May manage inventory and distribution of donor premiums/giveaway items. Assists in orientation for new team members. WHAT YOU NEED TO SUCCEED: High School or equivalent required. Minimum 3 years related experience or equivalent combination of education and related experience required. Basic knowledge of computer office products, word processing, spreadsheet, database and presentation applications highly desirable. Must possess outstanding organizational and communication skills. Effective problem-solving skills in managing multiple priorities. A current valid driver's license and good driving record is required. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Sales Experience Preferred BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO + Holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Compensation Range: 17.31 - 23.08 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: Manage the recruitment operation of sponsors and donors for mobile allogeneic blood products to ensure achievement of monthly, quarterly and annual collection goals in the most efficient and cost effective manner possible in assigned district. Develop and implement strategies for recruitment efforts, implement staffing and deployment policies, implement region, division and national operating procedures and policies, serve as liaison with chapter executive staff and Board volunteers, remedy efficiency issues, and ensure compliance with all regulatory requirements. WHERE YOUR CAREER IS A FORCE GOOD: Key Responsibilities: Assist in developing and supporting established strategic direction for recruitment efforts of assigned district to ensure achievement of assigned collection goals and organizational objectives. Ensure collection calendar is developed and maintained to meet the needs of the region and the budgeted collection goal. Oversees the implementation of recruitment plans and programs among assigned staff to ensure achievement of collection goals. Working with department and regional leadership, plan overall recruitment methodology for assigned district to assure effective donor group and volunteer development and chapter support with input from recruitment staff, participating chapters, and Board and Committee members. Ensure the implementation of region, division and national recruitment programs designed to meet particular needs (e.g., blood type distribution, holidays, etc.) to ensure the availability of blood products when and where they are needed. Ensure the timely implementation of region, division and national directives and adherence to standard operating procedures, including appropriate staff training, to comply with national, federal or other regulatory requirements. Monitors, evaluates and adjusts donor scheduling, donor flow and customer service issues in collections operations in collaboration with Collections District Manager to enhance the donor experience to contribute to achievement of organizational goals. Performs periodic operational audits to assigned area to assess efficiency and effectiveness of current methods to improve productivity in support of organizational goals. Assists region management with budget planning and monitoring to assure sufficiency and efficiency utilization of financial resources to achieve stated collections goals. Develop and supervise assigned staff in accordance with human resources policies, including performance evaluations, disciplinary actions, and hiring and firing decisions, to enhance success of operations and minimize turnover. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. WHAT YOU NEED TO SUCCEED: Bachelor's degree in marketing, sales, communications, or equivalent combination of related education and experience required. Minimum five years related experience including three years management experience required. Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is required. Excellent organizational skills and the ability to handle multiple priorities effectively, assimilate information quickly, analyze problems and implement appropriate solutions are required. Must have the ability to work independently while developing a functioning team among subordinates. Excellent verbal and written communication skills, including training, presentation, and negotiating skills is required. A current valid driver's license and good driving record is required. Ability to work on a team. May be required to travel to sites throughout the Red Cross organization. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Experience working in a metric-driven environment. Experience in leading a team of 5 or more. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: Manage the recruitment operation of sponsors and donors for mobile allogeneic blood products to ensure achievement of monthly, quarterly and annual collection goals in the most efficient and cost effective manner possible in assigned district. Develop and implement strategies for recruitment efforts, implement staffing and deployment policies, implement region, division and national operating procedures and policies, serve as liaison with chapter executive staff and Board volunteers, remedy efficiency issues, and ensure compliance with all regulatory requirements. WHERE YOUR CAREER IS A FORCE GOOD: Key Responsibilities: Assist in developing and supporting established strategic direction for recruitment efforts of assigned district to ensure achievement of assigned collection goals and organizational objectives. Ensure collection calendar is developed and maintained to meet the needs of the region and the budgeted collection goal. Oversees the implementation of recruitment plans and programs among assigned staff to ensure achievement of collection goals. Working with department and regional leadership, plan overall recruitment methodology for assigned district to assure effective donor group and volunteer development and chapter support with input from recruitment staff, participating chapters, and Board and Committee members. Ensure the implementation of region, division and national recruitment programs designed to meet particular needs (e.g., blood type distribution, holidays, etc.) to ensure the availability of blood products when and where they are needed. Ensure the timely implementation of region, division and national directives and adherence to standard operating procedures, including appropriate staff training, to comply with national, federal or other regulatory requirements. Monitors, evaluates and adjusts donor scheduling, donor flow and customer service issues in collections operations in collaboration with Collections District Manager to enhance the donor experience to contribute to achievement of organizational goals. Performs periodic operational audits to assigned area to assess efficiency and effectiveness of current methods to improve productivity in support of organizational goals. Assists region management with budget planning and monitoring to assure sufficiency and efficiency utilization of financial resources to achieve stated collections goals. Develop and supervise assigned staff in accordance with human resources policies, including performance evaluations, disciplinary actions, and hiring and firing decisions, to enhance success of operations and minimize turnover. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. WHAT YOU NEED TO SUCCEED: Bachelor's degree in marketing, sales, communications, or equivalent combination of related education and experience required. Minimum five years related experience including three years management experience required. Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is required. Excellent organizational skills and the ability to handle multiple priorities effectively, assimilate information quickly, analyze problems and implement appropriate solutions are required. Must have the ability to work independently while developing a functioning team among subordinates. Excellent verbal and written communication skills, including training, presentation, and negotiating skills is required. A current valid driver's license and good driving record is required. Ability to work on a team. May be required to travel to sites throughout the Red Cross organization. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Experience working in a metric-driven environment. Experience in leading a team of 5 or more. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross
Washington, District of Columbia
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW ABOUT THE JOB: We are seeking a dynamic highly skilled and experienced Payment Gateway Integration Specialist to join our Payment gateway support technical integration team. This role is crucial for ensuring seamless integration between payment gateway platforms (PayPal/Braintree, Stripe) and our various internal departments & lines of service, vendors, and applications. If you are skilled in payment gateway technology integration, can drive seamless integrations, provide guidance to stakeholders, contribute to the growth and success of our organization, and meet the qualifications below, we encourage you to apply. Join us in our mission to make a difference in the world. The work location for this exciting opportunity is virtual. The selected candidate will work 100% remotely from home and can be located anywhere in the United States working East Coast hours. (Core work hours are 8:30am – 5:30pm EST.) WHERE YOUR CAREER IS A FORCE FOR GOOD: The Payment Gateway Integration Specialist will serve as the e-commerce Subject Matter Expert (SME) for both business and technical gateway integrations across The American Red Cross, including Red Cross Online (redcross.org), Fundraising, Training Services and any current and future applications utilizing Braintree. This position will also liaise with Braintree for technical issues, monitor trends, and provide technical support to vendors integrating with gateway providers. Key Responsibilities: • Technical Liaison: Act as the primary point of contact for technical inquiries and issues with payment gateways specifically Braintree and Stripe, working closely with their support team to coordinate vendor resources and vendor staff from Braintree. Continuously monitor and track technical issues related to Braintree/Stripe and escalate them as necessary to ensure prompt resolution. • Gateway Integrations: Work closely with internal departments and all current and future Red Cross vendors integrating with Braintree, such as Salesforce, Adobe, donor processing systems, and other systems to ensure successful integrations with Braintree. This includes establishing and maintaining integration standards, issuance and maintenance of API keys, monitoring data flows, facilitating Braintree-related projects and Braintree release management. Understand the impact of system changes across the platform, streamline QA, and establish accountability. Drive initiative delivery from inception to launch with the internal and third-party development teams • New Relic Monitoring and Reporting: Enhance and expand the use of New Relic for monitoring Braintree integrations and generating meaningful reports to optimize performance. This includes active live monitoring; implementing critical alerts; and completing daily, weekly, and long-term trend analysis; etc • Product Roadmap: Collaborate with Braintree and stakeholders to develop and maintain a product roadmap, ensuring alignment with our organization's long-term goals. • Governance Process: Establish and lead a governance process for Braintree changes and upgrades, ensuring that changes are implemented smoothly and do not disrupt operations. • Reporting: Provide comprehensive reports and analytics related to Braintree integration performance, identifying gaps and areas for improvement. • Systems Test Reviews: Review system test plans of Braintree integrations and systems testing to ensure that they are comprehensive and cover all major components to enhance overall performance. • Data Mining: Leverage data analysis skills to understand data and identify opportunities for marketing cross-channel buyers and donors, contributing to our long-term strategic goals. • Access Management and Security: Implement safeguards aligned with permission management and oversee policies for secure access to Braintree. • Convening Stakeholders: Ensure a deep understanding of the impacts of changes across the organization, the flow of data in and out of Braintree, and end-to-end solutions for donor/customer experiences. • Training and Ongoing Communication: Develop a user-wide communication system for improvements and changes, define training requirements for new users, and facilitate onboarding training for new employees. • New Partner (Vendor) Onboarding/MAID Process: Create a checklist of requirements, steps, and processes for onboarding new partners/vendors and ensure compliance with guidelines. Oversee the onboarding of new payment partners through the due diligence process, technical integration, certification, and end-to-end testing Scope: people manager that interprets and administers policies, process, and procedures that may affect sections and subordinate units. Qualified candidates must be authorized to work in the United States. The American Red Cross does not sponsor employment visas. WHAT YOU NEED TO SUCCEED (required/minimum qualifications): • Bachelor's degree in a related field or equivalent work experience. • Minimum 7 years working in technology • 3+ years working extensively with Braintree/PayPal products, Payments (Credit Card, Banking, Online, Offline) and payment gateways and payment processors (Braintree preferred). • Understanding of Payments Processing Industry • ACH/EFT (Electronic Funds Transfer) and Credit Card Payment Processing/Digital Wallets • PCI DSS (Payment Card Industry Data Security Standards) Requirements and Certification process • Coordinating with development teams and development lifecycles • Working cross functionally to develop technology platform strategy. • Working under tight deadlines and with urgency • Strong technical and analytical skills. • Excellent communication and collaboration abilities. • Project management experience is a plus. • Data analysis and reporting proficiency. • Prior experience working in a non-profit organization is advantageous. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). +++++++++++++++++++++++++++++ PAY INFORMATION: The starting annual salary range for this position is $115K - $135K. We do not offer an annual bonus for this role. This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. **We will review specific salary information at the time of phone screening based upon your location & experience.** BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work, retirement, getting healthy and more. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn. • Medical, Dental, & Vision Plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with up to 5% Match • Paid Family Leave • Employee Assistance Programs • Disability and Insurance: Short + Long Term • Service Awards and Recognition *LI-EH1 IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW ABOUT THE JOB: We are seeking a dynamic highly skilled and experienced Payment Gateway Integration Specialist to join our Payment gateway support technical integration team. This role is crucial for ensuring seamless integration between payment gateway platforms (PayPal/Braintree, Stripe) and our various internal departments & lines of service, vendors, and applications. If you are skilled in payment gateway technology integration, can drive seamless integrations, provide guidance to stakeholders, contribute to the growth and success of our organization, and meet the qualifications below, we encourage you to apply. Join us in our mission to make a difference in the world. The work location for this exciting opportunity is virtual. The selected candidate will work 100% remotely from home and can be located anywhere in the United States working East Coast hours. (Core work hours are 8:30am – 5:30pm EST.) WHERE YOUR CAREER IS A FORCE FOR GOOD: The Payment Gateway Integration Specialist will serve as the e-commerce Subject Matter Expert (SME) for both business and technical gateway integrations across The American Red Cross, including Red Cross Online (redcross.org), Fundraising, Training Services and any current and future applications utilizing Braintree. This position will also liaise with Braintree for technical issues, monitor trends, and provide technical support to vendors integrating with gateway providers. Key Responsibilities: • Technical Liaison: Act as the primary point of contact for technical inquiries and issues with payment gateways specifically Braintree and Stripe, working closely with their support team to coordinate vendor resources and vendor staff from Braintree. Continuously monitor and track technical issues related to Braintree/Stripe and escalate them as necessary to ensure prompt resolution. • Gateway Integrations: Work closely with internal departments and all current and future Red Cross vendors integrating with Braintree, such as Salesforce, Adobe, donor processing systems, and other systems to ensure successful integrations with Braintree. This includes establishing and maintaining integration standards, issuance and maintenance of API keys, monitoring data flows, facilitating Braintree-related projects and Braintree release management. Understand the impact of system changes across the platform, streamline QA, and establish accountability. Drive initiative delivery from inception to launch with the internal and third-party development teams • New Relic Monitoring and Reporting: Enhance and expand the use of New Relic for monitoring Braintree integrations and generating meaningful reports to optimize performance. This includes active live monitoring; implementing critical alerts; and completing daily, weekly, and long-term trend analysis; etc • Product Roadmap: Collaborate with Braintree and stakeholders to develop and maintain a product roadmap, ensuring alignment with our organization's long-term goals. • Governance Process: Establish and lead a governance process for Braintree changes and upgrades, ensuring that changes are implemented smoothly and do not disrupt operations. • Reporting: Provide comprehensive reports and analytics related to Braintree integration performance, identifying gaps and areas for improvement. • Systems Test Reviews: Review system test plans of Braintree integrations and systems testing to ensure that they are comprehensive and cover all major components to enhance overall performance. • Data Mining: Leverage data analysis skills to understand data and identify opportunities for marketing cross-channel buyers and donors, contributing to our long-term strategic goals. • Access Management and Security: Implement safeguards aligned with permission management and oversee policies for secure access to Braintree. • Convening Stakeholders: Ensure a deep understanding of the impacts of changes across the organization, the flow of data in and out of Braintree, and end-to-end solutions for donor/customer experiences. • Training and Ongoing Communication: Develop a user-wide communication system for improvements and changes, define training requirements for new users, and facilitate onboarding training for new employees. • New Partner (Vendor) Onboarding/MAID Process: Create a checklist of requirements, steps, and processes for onboarding new partners/vendors and ensure compliance with guidelines. Oversee the onboarding of new payment partners through the due diligence process, technical integration, certification, and end-to-end testing Scope: people manager that interprets and administers policies, process, and procedures that may affect sections and subordinate units. Qualified candidates must be authorized to work in the United States. The American Red Cross does not sponsor employment visas. WHAT YOU NEED TO SUCCEED (required/minimum qualifications): • Bachelor's degree in a related field or equivalent work experience. • Minimum 7 years working in technology • 3+ years working extensively with Braintree/PayPal products, Payments (Credit Card, Banking, Online, Offline) and payment gateways and payment processors (Braintree preferred). • Understanding of Payments Processing Industry • ACH/EFT (Electronic Funds Transfer) and Credit Card Payment Processing/Digital Wallets • PCI DSS (Payment Card Industry Data Security Standards) Requirements and Certification process • Coordinating with development teams and development lifecycles • Working cross functionally to develop technology platform strategy. • Working under tight deadlines and with urgency • Strong technical and analytical skills. • Excellent communication and collaboration abilities. • Project management experience is a plus. • Data analysis and reporting proficiency. • Prior experience working in a non-profit organization is advantageous. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). +++++++++++++++++++++++++++++ PAY INFORMATION: The starting annual salary range for this position is $115K - $135K. We do not offer an annual bonus for this role. This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. **We will review specific salary information at the time of phone screening based upon your location & experience.** BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work, retirement, getting healthy and more. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn. • Medical, Dental, & Vision Plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with up to 5% Match • Paid Family Leave • Employee Assistance Programs • Disability and Insurance: Short + Long Term • Service Awards and Recognition *LI-EH1 IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross
Washington, District of Columbia
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW ABOUT THE JOB: We are seeking a Salesforce Release Manager to support the Training Services application. The Training Services Salesforce instance is a combination of multiple clouds (Sales, Service, Experience, etc.) and integrations that come together to serve the larger American Red Cross organization through the delivery of training (E.g. First Aid, CPR and AED) and products. The Training Services Salesforce team utilizes multiple lower sandbox environments for it’s sprint cycles and project needs. Development, Testing, User Acceptance Testing, Staging and Training are just a few of those environments. A successful candidate will play a key role in all the release related work across the Salesforce cloud platforms. This position owns the bi-weekly releases in the Salesforce environments for all of Training Services as well as project-specific releases. The Salesforce Release Manager will also: • Develop and maintain software configuration management tools (I.e. Flosum) to support configuration identification, control, reporting, and delivery of both internally developed and externally purchased software products within our Salesforce application. • Maintain all Salesforce sandboxes and their refresh schedules. • Apply specialized technical expertise to resolve code conflicts amongst environments and validate release packages prior to implementation. • Serve as the “release management” lead on projects, provide training and guidance to other staff. The work location for this exciting opportunity is virtual. The selected candidate will work 100% remotely from home and can be located anywhere in the United States but must work an east coast schedule. (Core Working Hours 9:00am-5:00pm Eastern) WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): • Perform configuration management and release engineering tasks to ensure new software product operating parameters are documented, comply with standard hardware configurations, and are logistically sustainable. • Design, develop, automate, and maintain productivity tools using programming, database or scripting languages to improve software modeling and development. • Design and implement build procedures that are used to support software product development and use. • Track and maintain the project Change Requests, Impact Assessments, Incident Reports, and Software Change Notices on a continuous basis. • Develop software configuration standards within the Training Services Salesforce team. • Serve as a project lead. Provide training and guidance to other staff. Contribute technical expertise to projects. Scope: Individual contributor that works under limited supervision. Apply subject matter knowledge. Capacity to understand specific needs or requirements to apply skills/knowledge. Qualified candidates must be authorized to work in the United States. The American Red Cross does not sponsor employment visas. WHAT YOU NEED TO SUCCEED (required/minimum qualifications): • Education: Bachelor's degree required. • Experience: Minimum 7 years of related experience or equivalent combination of education and related experience required. • Hands on daily experience working with Release Management, DevOps or DevSecOps and working with a release tool like Flosum, Gearset or Copado are required. • Salesforce Administrator or Developer certification – nice to have • Flosum Certified Professional or Flosum Certified Expert – nice to have • Skills & Abilities: Ability to work on a team. Ability to be 24-hour on-call during for post-release support. Ability to communicate highly technical information effectively to various audiences. Ability to support 10pm (eastern) releases every other Thursday night. WHAT WILL GIVE YOU A COMPETITIVE EDGE (preferred qualifications): • Attention to detail. • Highly organized • A lover of lists • And a juggler all of the Salesforce environments in Training Services. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). +++++++++++++++++++++++++++++ PAY INFORMATION: The starting annual salary range for this position is $90K - $115K. We do not offer an annual bonus for this role. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. **We will review specific salary information at the time of phone screening based upon your location & experience.** BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work, retirement, getting healthy and more. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn. • Medical, Dental, & Vision Plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with up to 5% Match • Paid Family Leave • Employee Assistance Programs • Disability and Insurance: Short + Long Term • Service Awards and Recognition *LI-EH1 IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW ABOUT THE JOB: We are seeking a Salesforce Release Manager to support the Training Services application. The Training Services Salesforce instance is a combination of multiple clouds (Sales, Service, Experience, etc.) and integrations that come together to serve the larger American Red Cross organization through the delivery of training (E.g. First Aid, CPR and AED) and products. The Training Services Salesforce team utilizes multiple lower sandbox environments for it’s sprint cycles and project needs. Development, Testing, User Acceptance Testing, Staging and Training are just a few of those environments. A successful candidate will play a key role in all the release related work across the Salesforce cloud platforms. This position owns the bi-weekly releases in the Salesforce environments for all of Training Services as well as project-specific releases. The Salesforce Release Manager will also: • Develop and maintain software configuration management tools (I.e. Flosum) to support configuration identification, control, reporting, and delivery of both internally developed and externally purchased software products within our Salesforce application. • Maintain all Salesforce sandboxes and their refresh schedules. • Apply specialized technical expertise to resolve code conflicts amongst environments and validate release packages prior to implementation. • Serve as the “release management” lead on projects, provide training and guidance to other staff. The work location for this exciting opportunity is virtual. The selected candidate will work 100% remotely from home and can be located anywhere in the United States but must work an east coast schedule. (Core Working Hours 9:00am-5:00pm Eastern) WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): • Perform configuration management and release engineering tasks to ensure new software product operating parameters are documented, comply with standard hardware configurations, and are logistically sustainable. • Design, develop, automate, and maintain productivity tools using programming, database or scripting languages to improve software modeling and development. • Design and implement build procedures that are used to support software product development and use. • Track and maintain the project Change Requests, Impact Assessments, Incident Reports, and Software Change Notices on a continuous basis. • Develop software configuration standards within the Training Services Salesforce team. • Serve as a project lead. Provide training and guidance to other staff. Contribute technical expertise to projects. Scope: Individual contributor that works under limited supervision. Apply subject matter knowledge. Capacity to understand specific needs or requirements to apply skills/knowledge. Qualified candidates must be authorized to work in the United States. The American Red Cross does not sponsor employment visas. WHAT YOU NEED TO SUCCEED (required/minimum qualifications): • Education: Bachelor's degree required. • Experience: Minimum 7 years of related experience or equivalent combination of education and related experience required. • Hands on daily experience working with Release Management, DevOps or DevSecOps and working with a release tool like Flosum, Gearset or Copado are required. • Salesforce Administrator or Developer certification – nice to have • Flosum Certified Professional or Flosum Certified Expert – nice to have • Skills & Abilities: Ability to work on a team. Ability to be 24-hour on-call during for post-release support. Ability to communicate highly technical information effectively to various audiences. Ability to support 10pm (eastern) releases every other Thursday night. WHAT WILL GIVE YOU A COMPETITIVE EDGE (preferred qualifications): • Attention to detail. • Highly organized • A lover of lists • And a juggler all of the Salesforce environments in Training Services. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). +++++++++++++++++++++++++++++ PAY INFORMATION: The starting annual salary range for this position is $90K - $115K. We do not offer an annual bonus for this role. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. **We will review specific salary information at the time of phone screening based upon your location & experience.** BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work, retirement, getting healthy and more. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn. • Medical, Dental, & Vision Plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with up to 5% Match • Paid Family Leave • Employee Assistance Programs • Disability and Insurance: Short + Long Term • Service Awards and Recognition *LI-EH1 IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Summer Search Philadelphia seeks a Program Associate to manage a caseload of approximately 35 high school students, build relationships, and provide mentoring through a combination of group facilitated and 1:1 conversations from sophomore year through senior year of high school. Program Associates utilize Summer Search’s unique in-depth mentoring methodology, prepare students for rewarding summer experiences, support post-secondary readiness, matriculation, and career pathway exposure. Program Associates partner with students to provide individualized support of the many facets of students’ lives, which includes conversations about school, family, friends, race, class, gender, sexuality, summer programs, and more. Specifically, the roles and responsibilities of a Program Associate are: Student Mentoring and Program Facilitation (60%) Provide individual 1:1 mentoring to high school students
Mentor a caseload of approximately 35 high school students, building relationships and conducting regular mentoring at school, in our office, by phone, or through virtual platforms (ie Zoom).
Utilize a unique mentoring methodology based upon adolescent social-emotional development, cultural relevance, and critical consciousness. Enable conversations that allow students to reflect upon the impact of identities and social/cultural context on their lives.
Hold students accountable to year-round program participation, as well as demonstrating a personal commitment to students that results in a high level of engagement throughout their Summer Search experience.
Monitor and promote students’ academic and extracurricular participation and performance, as well as post-secondary readiness requirements.
Communicate with students’ families, especially regarding details about summer experiences and career opportunities.
Facilitate bi-weekly group mentoring sessions -- either virtually or at designated high school(s)
Before each session, prepare by reviewing group mentoring curriculum, gathering materials and sending student reminders.
Create a safe community where students can be honest with each other by, ensuring each student has the space to be heard and challenged respectfully and setting-up physical space that is conducive to achieving the objectives of each session.
Recognize a student safety situation and how to respond and care for both the individual student and the group.
Observe and respond to group needs and adapt facilitation style accordingly.
School Engagement & Relationship Building (20%)
Coordinate school outreach activities, including in-school presentations, “Back to School” functions, student and family events, and school communication, within a designated set of high schools.
Partner with the Outreach team to: coordinate resource needs for groups at your partner high school(s), including scheduling time to promote Summer Search services during the school day, securing physical space for 1:1 and group sessions and confirming session schedules and technology needs.
In partnership with Outreach team, establish and nurture relationships with staff partners at your partner high school(s). Know the resources and people available at your partner high school(s) and how these resources intersect with Summer Search, so you can connect your students with them as needed.
Respond promptly and thoughtfully to requests from school partners, expressing gratitude at all times.
Administration and Project Management (20%)
Enter and track program data accurately and daily in Salesforce database to assess student progress and drive organizational learning, to ensure high levels of program quality and professional development.
Actively participate in and/or coordinate projects that support school and student outreach, summer programs logistics, post-secondary preparation and success, and/or alumni engagement.
Summer Search Philadelphia is a team focused on innovation. We are on a growth trajectory and positioned to pursue, create and execute new innovations over the next several years. Innovations may include building career readiness skills, creating and using technological tools in which to engage high school students and post-secondary participants, and presenting financial wellbeing workshops to ignite wealth building within the communities we serve.
WHO YOU ARE
Program Associates exemplify curiosity, empathy, teamwork, flexibility, critical consciousness, and a commitment to learning. Specifically, strong candidates will bring:
EXPERIENCE: At least 2 years of professional experience working with student populations served by Summer Search (e.g. low-income families, students of color, LGBTQA+, English Language Learners, and diverse religious, cultural and ethnic backgrounds.) Experience and skill in facilitating groups of adolescents or similar groups is preferred. Ties, connections, contacts, and understanding of the City of Philadelphia and the school district, including charter schools, and its young people is a plus.
CRITICAL CONSCIOUSNESS: Recognizes sociopolitical barriers and understands the systems of oppression that operate in day-to-day lives of stakeholders e.g. students/participants, staff members, community partners, and alumni. Ability to apply critical analysis and sensitivity in engaging youth, staff, and school and community partners around these topics. Applies critical thinking and takes action against the oppressive aspects of reality
ACCOUNTABILITY: Personal responsibility for work product and results; excellent organizational skills to juggle multiple projects and ad hoc requests.
RELATIONSHIP BUILDING SKILLS: Builds trust, credibility, and rapport with others through conveying empathy and authenticity in relationships. Demonstrates active listening, asking probing questions, reflecting others’ viewpoints, and conveying a respectful tone and manner in all interpersonal interactions.
ADAPTABILITY: Skill in identifying, navigating, and communicating potential risks and challenges. Stays productive and solutions oriented in the face of change. Remains curious and flexible and demonstrates a willingness to learn new ways to accomplish work. Ability to understand and navigate different perspectives.
TECHNOLOGY SKILLS: Proficiency in meticulous data tracking and management; experience using Salesforce or a similar database is a plus.
OTHER DESIRED QUALIFICATIONS
LANGUAGE SKILLS: Proficiency in Spanish is a plus.
Academic or applied knowledge of adolescent development a plus.
Additionally, all Summer Search staff bring a commitment to our mission of unleashing students’ potential through mentoring and transformative experiences, as well as the ability to thrive in an environment that values excellence, gratitude, well-being, diversity, authenticity, and collaboration.
WORK HOURS, LOCATION & OTHER REQUIREMENTS
Work hours are Mon-Fri 10am-6pm with occasional weekend and evening events. Work location can be split between our Summer Search office in Center City, and a partner high school. This hire must be able to travel to partner schools in the Philadelphia region. Summer Search requires all of its staff be vaccinated against COVID-19. Employees who are unable to be vaccinated due to a medical reason or sincerely held religious objection may be able to qualify for an exemption, consistent with state and federal law.
COMPENSATION AND BENEFITS
This is a non-exempt position with a starting pay rate of $47,988-$51,823/year or $24.61-$26.58/hr. Summer Search is committed to transparent, equitable compensation practices. Salaries are benchmarked using current market data and salary bands are created to demonstrate the growth potential within the band. Well-being, flexibility, and ongoing learning and development are pillars of our culture. We value our staff and are committed to creating an environment where every individual feels seen, heard and valued. Investments in our staff include:
Medical insurance with up to 90% employer contribution
Dental, vision, FSA, life and disability insurance plans
401 (K) and Employer Match up to $2,000 annually
Generous time off including 15 vacation days, 10 sick days, and 18 holidays (2 floating holidays of your choice, a birthday day-off, 10 company-wide holidays, and a 1-week December closure).
Stipends to support professional development and personal wellness
Individual, local, regional, and national training
A commitment to developing leaders from within the organization
An organizational culture that supports staff well-being and holistic self-care/community care
Ample opportunities to connect with the students and communities we serve
OUR COMMITMENT TO EQUITY, DIVERSITY, AND INCLUSION
With a staff that cares deeply about social justice and racial justice, we believe that diverse perspectives and backgrounds create a rich work environment and enhance our ability to pursue our mission. We are committed to building an organization with raised consciousness in order to impact how we work with students, as well as how we work together as a team. We hope you will join us as we continue to build a justice-centered organization that fosters a work environment where people from all backgrounds are welcomed and valued.
TO APPLY
Submit a resume and targeted cover letter that describes your strength, skills, and experience facilitating or teaching groups of young people, and your work experience within the Philadelphia region. Please address cover letters to Sydney Sally, Program Manager.
SUMMER SEARCH IS AN EQUAL OPPORTUNITY EMPLOYER.
May 12, 2023
Full time
Summer Search Philadelphia seeks a Program Associate to manage a caseload of approximately 35 high school students, build relationships, and provide mentoring through a combination of group facilitated and 1:1 conversations from sophomore year through senior year of high school. Program Associates utilize Summer Search’s unique in-depth mentoring methodology, prepare students for rewarding summer experiences, support post-secondary readiness, matriculation, and career pathway exposure. Program Associates partner with students to provide individualized support of the many facets of students’ lives, which includes conversations about school, family, friends, race, class, gender, sexuality, summer programs, and more. Specifically, the roles and responsibilities of a Program Associate are: Student Mentoring and Program Facilitation (60%) Provide individual 1:1 mentoring to high school students
Mentor a caseload of approximately 35 high school students, building relationships and conducting regular mentoring at school, in our office, by phone, or through virtual platforms (ie Zoom).
Utilize a unique mentoring methodology based upon adolescent social-emotional development, cultural relevance, and critical consciousness. Enable conversations that allow students to reflect upon the impact of identities and social/cultural context on their lives.
Hold students accountable to year-round program participation, as well as demonstrating a personal commitment to students that results in a high level of engagement throughout their Summer Search experience.
Monitor and promote students’ academic and extracurricular participation and performance, as well as post-secondary readiness requirements.
Communicate with students’ families, especially regarding details about summer experiences and career opportunities.
Facilitate bi-weekly group mentoring sessions -- either virtually or at designated high school(s)
Before each session, prepare by reviewing group mentoring curriculum, gathering materials and sending student reminders.
Create a safe community where students can be honest with each other by, ensuring each student has the space to be heard and challenged respectfully and setting-up physical space that is conducive to achieving the objectives of each session.
Recognize a student safety situation and how to respond and care for both the individual student and the group.
Observe and respond to group needs and adapt facilitation style accordingly.
School Engagement & Relationship Building (20%)
Coordinate school outreach activities, including in-school presentations, “Back to School” functions, student and family events, and school communication, within a designated set of high schools.
Partner with the Outreach team to: coordinate resource needs for groups at your partner high school(s), including scheduling time to promote Summer Search services during the school day, securing physical space for 1:1 and group sessions and confirming session schedules and technology needs.
In partnership with Outreach team, establish and nurture relationships with staff partners at your partner high school(s). Know the resources and people available at your partner high school(s) and how these resources intersect with Summer Search, so you can connect your students with them as needed.
Respond promptly and thoughtfully to requests from school partners, expressing gratitude at all times.
Administration and Project Management (20%)
Enter and track program data accurately and daily in Salesforce database to assess student progress and drive organizational learning, to ensure high levels of program quality and professional development.
Actively participate in and/or coordinate projects that support school and student outreach, summer programs logistics, post-secondary preparation and success, and/or alumni engagement.
Summer Search Philadelphia is a team focused on innovation. We are on a growth trajectory and positioned to pursue, create and execute new innovations over the next several years. Innovations may include building career readiness skills, creating and using technological tools in which to engage high school students and post-secondary participants, and presenting financial wellbeing workshops to ignite wealth building within the communities we serve.
WHO YOU ARE
Program Associates exemplify curiosity, empathy, teamwork, flexibility, critical consciousness, and a commitment to learning. Specifically, strong candidates will bring:
EXPERIENCE: At least 2 years of professional experience working with student populations served by Summer Search (e.g. low-income families, students of color, LGBTQA+, English Language Learners, and diverse religious, cultural and ethnic backgrounds.) Experience and skill in facilitating groups of adolescents or similar groups is preferred. Ties, connections, contacts, and understanding of the City of Philadelphia and the school district, including charter schools, and its young people is a plus.
CRITICAL CONSCIOUSNESS: Recognizes sociopolitical barriers and understands the systems of oppression that operate in day-to-day lives of stakeholders e.g. students/participants, staff members, community partners, and alumni. Ability to apply critical analysis and sensitivity in engaging youth, staff, and school and community partners around these topics. Applies critical thinking and takes action against the oppressive aspects of reality
ACCOUNTABILITY: Personal responsibility for work product and results; excellent organizational skills to juggle multiple projects and ad hoc requests.
RELATIONSHIP BUILDING SKILLS: Builds trust, credibility, and rapport with others through conveying empathy and authenticity in relationships. Demonstrates active listening, asking probing questions, reflecting others’ viewpoints, and conveying a respectful tone and manner in all interpersonal interactions.
ADAPTABILITY: Skill in identifying, navigating, and communicating potential risks and challenges. Stays productive and solutions oriented in the face of change. Remains curious and flexible and demonstrates a willingness to learn new ways to accomplish work. Ability to understand and navigate different perspectives.
TECHNOLOGY SKILLS: Proficiency in meticulous data tracking and management; experience using Salesforce or a similar database is a plus.
OTHER DESIRED QUALIFICATIONS
LANGUAGE SKILLS: Proficiency in Spanish is a plus.
Academic or applied knowledge of adolescent development a plus.
Additionally, all Summer Search staff bring a commitment to our mission of unleashing students’ potential through mentoring and transformative experiences, as well as the ability to thrive in an environment that values excellence, gratitude, well-being, diversity, authenticity, and collaboration.
WORK HOURS, LOCATION & OTHER REQUIREMENTS
Work hours are Mon-Fri 10am-6pm with occasional weekend and evening events. Work location can be split between our Summer Search office in Center City, and a partner high school. This hire must be able to travel to partner schools in the Philadelphia region. Summer Search requires all of its staff be vaccinated against COVID-19. Employees who are unable to be vaccinated due to a medical reason or sincerely held religious objection may be able to qualify for an exemption, consistent with state and federal law.
COMPENSATION AND BENEFITS
This is a non-exempt position with a starting pay rate of $47,988-$51,823/year or $24.61-$26.58/hr. Summer Search is committed to transparent, equitable compensation practices. Salaries are benchmarked using current market data and salary bands are created to demonstrate the growth potential within the band. Well-being, flexibility, and ongoing learning and development are pillars of our culture. We value our staff and are committed to creating an environment where every individual feels seen, heard and valued. Investments in our staff include:
Medical insurance with up to 90% employer contribution
Dental, vision, FSA, life and disability insurance plans
401 (K) and Employer Match up to $2,000 annually
Generous time off including 15 vacation days, 10 sick days, and 18 holidays (2 floating holidays of your choice, a birthday day-off, 10 company-wide holidays, and a 1-week December closure).
Stipends to support professional development and personal wellness
Individual, local, regional, and national training
A commitment to developing leaders from within the organization
An organizational culture that supports staff well-being and holistic self-care/community care
Ample opportunities to connect with the students and communities we serve
OUR COMMITMENT TO EQUITY, DIVERSITY, AND INCLUSION
With a staff that cares deeply about social justice and racial justice, we believe that diverse perspectives and backgrounds create a rich work environment and enhance our ability to pursue our mission. We are committed to building an organization with raised consciousness in order to impact how we work with students, as well as how we work together as a team. We hope you will join us as we continue to build a justice-centered organization that fosters a work environment where people from all backgrounds are welcomed and valued.
TO APPLY
Submit a resume and targeted cover letter that describes your strength, skills, and experience facilitating or teaching groups of young people, and your work experience within the Philadelphia region. Please address cover letters to Sydney Sally, Program Manager.
SUMMER SEARCH IS AN EQUAL OPPORTUNITY EMPLOYER.
Job Summary
Performs a variety of complex tasks in support of County and departmental operations and services. Duties emphasize research, analysis, and development of recommendations in areas such as budgeting and financial planning, organizational analysis, policy formulation and service delivery. Senior Management Analysts may work in a number of areas including finance, internal audit and operational areas. Positions at this level typically involve county-wide responsibilities As a Senior Budget and Policy Analyst within the Budget Office, this position will be assigned as a liaison to a specific portfolio to include departments, elected officials, and committees. Budget Office Portfolio: Assessor’s Office, Auditor & Elections Office, Children's Justice Center, Clerk's Office, Code Administration, Community Development, Community Planning, Community Services, County Manager’s Office, District Court, Facilities, Geographic Information Services (GIS), Human Resources, Indigent Defense, Internal Services Administration, Juvenile Court Services, Law Library, Medical Examiner, Treasurer’s Office, Prosecuting Attorney's Office, Sheriff's Office, Superior Court, Public Health, Public Works, and Technology Services.
Qualifications
Education and Experience:
Bachelor's degree from an accredited college or university in Accounting, Business/Public Management, Finance, Economics, Quantitative Analysis, or closely related field; plus three-five (3-5+) years of professional administrative and budgetary experience involving responsibility for monitoring, analyzing, reviewing and presenting budget, fiscal, economic and/or operational data. An equivalent combination of education and experience will be considered. EACH APPLICANT MUST INCLUDE INFORMATION THAT CLEARLY DEMONSTRATES THE ABOVE QUALIFICATIONS FOR THIS POSITION.
Position Specific Responsibilities
As one of the key positions within the Clark County Budget Office, the Senior Budget and Policy Analyst position is a vital part of the county’s overall budget cycle.
The budget preparation process includes four typical steps followed by public officials, both elected and appointed. These steps include the administrative preparation of the budget, the legislative approval of the budget, the financial implementation of the budget and the annual year-end accounting and financial reporting. This position serves as a bridge position between the budget adoption/financial strategic plan and the actual financial performance of the organization.
This position is responsible for analyzing countywide financial reports and data to report actual financial performance and to forecast future performance of funds, departments, specific revenue streams and categories, programs, specific expense categories, etc.
Specific focus areas may include: Financial support role for Property Tax Levy Forecasting & Monitoring, Real Estate Excise Tax Funds Management and Debt Services Coordination, Mental Health Sales Tax Fund Management, detailed monitoring and forecasting of Sales Tax revenues, and monthly/quarterly/annual countywide forecasting and monitoring reports.
This position is responsible for assisting with validation and quality assurance protocols for the Budget Office to include reviewing data prepared by other members of the office to ensure, as a best practice, that data, information requests, reports, etc. being produced by the Budget Office have been fully validated for accuracy.
For complete job announcement, application requirements, and to apply on-line, please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Salary Grade: M2.822 $6,161.00 - $8,706.00- per month
Mar 07, 2023
Full time
Job Summary
Performs a variety of complex tasks in support of County and departmental operations and services. Duties emphasize research, analysis, and development of recommendations in areas such as budgeting and financial planning, organizational analysis, policy formulation and service delivery. Senior Management Analysts may work in a number of areas including finance, internal audit and operational areas. Positions at this level typically involve county-wide responsibilities As a Senior Budget and Policy Analyst within the Budget Office, this position will be assigned as a liaison to a specific portfolio to include departments, elected officials, and committees. Budget Office Portfolio: Assessor’s Office, Auditor & Elections Office, Children's Justice Center, Clerk's Office, Code Administration, Community Development, Community Planning, Community Services, County Manager’s Office, District Court, Facilities, Geographic Information Services (GIS), Human Resources, Indigent Defense, Internal Services Administration, Juvenile Court Services, Law Library, Medical Examiner, Treasurer’s Office, Prosecuting Attorney's Office, Sheriff's Office, Superior Court, Public Health, Public Works, and Technology Services.
Qualifications
Education and Experience:
Bachelor's degree from an accredited college or university in Accounting, Business/Public Management, Finance, Economics, Quantitative Analysis, or closely related field; plus three-five (3-5+) years of professional administrative and budgetary experience involving responsibility for monitoring, analyzing, reviewing and presenting budget, fiscal, economic and/or operational data. An equivalent combination of education and experience will be considered. EACH APPLICANT MUST INCLUDE INFORMATION THAT CLEARLY DEMONSTRATES THE ABOVE QUALIFICATIONS FOR THIS POSITION.
Position Specific Responsibilities
As one of the key positions within the Clark County Budget Office, the Senior Budget and Policy Analyst position is a vital part of the county’s overall budget cycle.
The budget preparation process includes four typical steps followed by public officials, both elected and appointed. These steps include the administrative preparation of the budget, the legislative approval of the budget, the financial implementation of the budget and the annual year-end accounting and financial reporting. This position serves as a bridge position between the budget adoption/financial strategic plan and the actual financial performance of the organization.
This position is responsible for analyzing countywide financial reports and data to report actual financial performance and to forecast future performance of funds, departments, specific revenue streams and categories, programs, specific expense categories, etc.
Specific focus areas may include: Financial support role for Property Tax Levy Forecasting & Monitoring, Real Estate Excise Tax Funds Management and Debt Services Coordination, Mental Health Sales Tax Fund Management, detailed monitoring and forecasting of Sales Tax revenues, and monthly/quarterly/annual countywide forecasting and monitoring reports.
This position is responsible for assisting with validation and quality assurance protocols for the Budget Office to include reviewing data prepared by other members of the office to ensure, as a best practice, that data, information requests, reports, etc. being produced by the Budget Office have been fully validated for accuracy.
For complete job announcement, application requirements, and to apply on-line, please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Salary Grade: M2.822 $6,161.00 - $8,706.00- per month
Driving Infinite Possibilities Within A Diversified, Global Organization
Field Service Supervisor - Minnesota
Join a team recognized for leadership, innovation and diversity. As a global company, Honeywell designs and manufactures technologies to address some of the world’s toughest challenges linked to global macro trends, such as energy efficiency, clean energy generation, safety and security, globalization and customer productivity. At Honeywell Building Solutions (HBS), we address these challenges specifically within the building environment. Our focus is installing, integrating and maintaining the systems that keep your facility safe, secure, comfortable, productive and energy efficient.
Honeywell seeks a Field Service Supervisor that can uniquely couple strategic thinking and execution. This leader will be efficient at building highly productive teams, have motivating leadership skills and will ultimately drive sales and profitable growth of the service business. This successful candidate will report to the area Service Business Leader. The FSS is responsible for customer relationship management, developing additional sales opportunities, managing personnel (technical resource managers, service technicians and fitters). The key metrics this role is accountable for include Orders, Revenue, Profit, the day-to-day Service Operations Service Agreement Contracts and Customer Satisfaction. The FSS must be able to work in a fast-paced environment while still being held accountable for the overall financial P&L results.
Area of Responsibility Key Activities/Elements Management and Leadership - Business development driving acquisition of new sales opportunities along with market penetration. Reach objectives in terms of contract retention, billable hours, productivity, process compliance and margin. Ensure the team’s delivery of agreed services on time, within scope, and within budget. Lead team of direct reports in a common direction. Organizing and leading frequent meetings with the direct reports focusing on performance metrics, customer satisfaction, profitability and process compliance.
Customer Satisfaction - Maintains customer’s satisfaction at high levels and resolves customer satisfaction issues. Reviews customer feedback and takes appropriate proactive actions. Enhance customer satisfaction and comfort by identifying system upgrade opportunities, spot service needs, maintenance contract additions and other sales leads, individually and with his/her assigned team.
Finance - Ownership for service financial performance of the team. Monitors financial performance on a regular basis and reviews available to spend versus actuals for different contracts. Continuously improve service operational metrics. Cost Control & Productivity - Ensures the availability of tools, equipment, and materials required while maintaining and controlling inventory levels. Actively supports the implementation and compliance of productivity enhancing processes related to service delivery, taking ownership to implant these in his or her own scope of responsibility. Lead and manage service team in the effective adoption, implementation and compliance with policies, processes, procedures, service tools and business best practices. Set and implement standards (quality processes, service manuals, hour reporting) and ensure that the service team delivers to performance expectations.
Contract Renewal - Responsible for ensuring contract escalation and renewal opportunities are maximized against plan and that cancellations are controlled at plan level.
Estimate and Risk Reviews - Participate in estimate review process prior to jobs or contracts being quoted to ensure labor estimates are correct and that the work is achievable from a technical perspective. Ensure that subcontracts, where applicable, are complete and documented. Participate in risk review (per Honeywell policy) as required.
Resource Planning - Ensures service contracts, additional works and small service projects are resourced properly. Develops relationships with local subcontractors to ensure an adequate pool of subcontractor resources are available. Manages selection and oversight of subcontractors for different jobs in conjunction, where appropriate, with supply team.
Performance Management - Manage the performance management process, conducting performance appraisals, and providing coaching, training, career planning, development, salary administration and reward and recognition for service team personnel with support from the HR function.
Team Building - Build effect teams committed to organizational goals, foster collaboration among team members and between teams. Develop excellent relationships with other Field Service Supervisors in the District to benefit and grow the District.
Change Management - Be the change management leader for a team and aggressively implement agreed to initiatives.
Health, Safety and Statutory Compliance - Ensure safe and healthy work environment through effective communication, training, equipment/vehicle maintenance and facilities improvement. Where applicable, ensure fire and security industry codes and standards are upheld. Ensure local statutory requirements are upheld. Follow the Honeywell SOPs and ensure the team adheres to these emphasizing every service technician utilizes the service handheld tool and all work orders and service appointment dispatching is delivered through the Service Management System.
Deliver the Annual Operating Plan - With accurate monthly, quarterly and annual financial estimates and results. Monitor financial performance and review estimates versus actuals to continuously improve the Service operational metrics.
• Achieve all AOP Financial Goals • Achieve Service Bank Growth • Achieve Working Capital Targets • Drive compliance with Honeywell policies and procedures and statutory requirements • Connected Building Growth – existing base opportunity vs. actual migration • Facilitate continuous improvement in Health & Safety of employees and sub-contractors • Ensure employees are developed and that there is talent for succession to develop future managers
You Must Have
• Associate or bachelor’s degree • 5 or more years leadership experience managing a team in a service-oriented industry • Ability to manage a substantial amount of customer accounts • Independent and self-motivated • Excellent customer service skills • Excellent communication skills both oral and written • Strong time management skills We Value
• Master’s Degree • 5 or more years in a technology-specific industry with disciplines such as Building Automation, Networking, HVAC, Fire Alarm, Security • Ability to learn new technologies and product offerings • Project management experience • Proficiency with Microsoft Office Suite and SAP • Previous experience with a service management system • Collaboration with sales, estimating, engineering, project delivery team including PMs and technicians
Feb 08, 2023
Full time
Driving Infinite Possibilities Within A Diversified, Global Organization
Field Service Supervisor - Minnesota
Join a team recognized for leadership, innovation and diversity. As a global company, Honeywell designs and manufactures technologies to address some of the world’s toughest challenges linked to global macro trends, such as energy efficiency, clean energy generation, safety and security, globalization and customer productivity. At Honeywell Building Solutions (HBS), we address these challenges specifically within the building environment. Our focus is installing, integrating and maintaining the systems that keep your facility safe, secure, comfortable, productive and energy efficient.
Honeywell seeks a Field Service Supervisor that can uniquely couple strategic thinking and execution. This leader will be efficient at building highly productive teams, have motivating leadership skills and will ultimately drive sales and profitable growth of the service business. This successful candidate will report to the area Service Business Leader. The FSS is responsible for customer relationship management, developing additional sales opportunities, managing personnel (technical resource managers, service technicians and fitters). The key metrics this role is accountable for include Orders, Revenue, Profit, the day-to-day Service Operations Service Agreement Contracts and Customer Satisfaction. The FSS must be able to work in a fast-paced environment while still being held accountable for the overall financial P&L results.
Area of Responsibility Key Activities/Elements Management and Leadership - Business development driving acquisition of new sales opportunities along with market penetration. Reach objectives in terms of contract retention, billable hours, productivity, process compliance and margin. Ensure the team’s delivery of agreed services on time, within scope, and within budget. Lead team of direct reports in a common direction. Organizing and leading frequent meetings with the direct reports focusing on performance metrics, customer satisfaction, profitability and process compliance.
Customer Satisfaction - Maintains customer’s satisfaction at high levels and resolves customer satisfaction issues. Reviews customer feedback and takes appropriate proactive actions. Enhance customer satisfaction and comfort by identifying system upgrade opportunities, spot service needs, maintenance contract additions and other sales leads, individually and with his/her assigned team.
Finance - Ownership for service financial performance of the team. Monitors financial performance on a regular basis and reviews available to spend versus actuals for different contracts. Continuously improve service operational metrics. Cost Control & Productivity - Ensures the availability of tools, equipment, and materials required while maintaining and controlling inventory levels. Actively supports the implementation and compliance of productivity enhancing processes related to service delivery, taking ownership to implant these in his or her own scope of responsibility. Lead and manage service team in the effective adoption, implementation and compliance with policies, processes, procedures, service tools and business best practices. Set and implement standards (quality processes, service manuals, hour reporting) and ensure that the service team delivers to performance expectations.
Contract Renewal - Responsible for ensuring contract escalation and renewal opportunities are maximized against plan and that cancellations are controlled at plan level.
Estimate and Risk Reviews - Participate in estimate review process prior to jobs or contracts being quoted to ensure labor estimates are correct and that the work is achievable from a technical perspective. Ensure that subcontracts, where applicable, are complete and documented. Participate in risk review (per Honeywell policy) as required.
Resource Planning - Ensures service contracts, additional works and small service projects are resourced properly. Develops relationships with local subcontractors to ensure an adequate pool of subcontractor resources are available. Manages selection and oversight of subcontractors for different jobs in conjunction, where appropriate, with supply team.
Performance Management - Manage the performance management process, conducting performance appraisals, and providing coaching, training, career planning, development, salary administration and reward and recognition for service team personnel with support from the HR function.
Team Building - Build effect teams committed to organizational goals, foster collaboration among team members and between teams. Develop excellent relationships with other Field Service Supervisors in the District to benefit and grow the District.
Change Management - Be the change management leader for a team and aggressively implement agreed to initiatives.
Health, Safety and Statutory Compliance - Ensure safe and healthy work environment through effective communication, training, equipment/vehicle maintenance and facilities improvement. Where applicable, ensure fire and security industry codes and standards are upheld. Ensure local statutory requirements are upheld. Follow the Honeywell SOPs and ensure the team adheres to these emphasizing every service technician utilizes the service handheld tool and all work orders and service appointment dispatching is delivered through the Service Management System.
Deliver the Annual Operating Plan - With accurate monthly, quarterly and annual financial estimates and results. Monitor financial performance and review estimates versus actuals to continuously improve the Service operational metrics.
• Achieve all AOP Financial Goals • Achieve Service Bank Growth • Achieve Working Capital Targets • Drive compliance with Honeywell policies and procedures and statutory requirements • Connected Building Growth – existing base opportunity vs. actual migration • Facilitate continuous improvement in Health & Safety of employees and sub-contractors • Ensure employees are developed and that there is talent for succession to develop future managers
You Must Have
• Associate or bachelor’s degree • 5 or more years leadership experience managing a team in a service-oriented industry • Ability to manage a substantial amount of customer accounts • Independent and self-motivated • Excellent customer service skills • Excellent communication skills both oral and written • Strong time management skills We Value
• Master’s Degree • 5 or more years in a technology-specific industry with disciplines such as Building Automation, Networking, HVAC, Fire Alarm, Security • Ability to learn new technologies and product offerings • Project management experience • Proficiency with Microsoft Office Suite and SAP • Previous experience with a service management system • Collaboration with sales, estimating, engineering, project delivery team including PMs and technicians
Description:
Have you always wanted to unite your passion for education with your sales skills? Then we can’t wait to meet you!
We're looking for a K-12 Sales Representative to join the team at Edpuzzle, a leading Edtech company trusted by over 80% of schools in the USA and millions of teachers and students across the globe, with offices in San Francisco and Barcelona. The right person will act as an Edpuzzle ambassador and Edtech sales expert to communicate with schools and districts in the assigned region.
Responsibilities:
Identify and qualify Edpuzzle adoption opportunities within a given territory
Communicate with schools & districts using Edpuzzle in your region and develop an understanding of their needs & goals
Reach out to prospective schools and districts partners in a resourceful and engaging way, leveraging phone, email and social media
Help coordinate meetings with potential clients
Have opportunities for growth and development
Discover how schools in your region allocate funding & approve purchases
Become an expert in Edpuzzle with the support of your sales manager
Learn key metrics that drive new business & identify new business opportunities
Own the sales process from start to finish by understanding goals and developing strategies to achieve them
Manage time wisely & stay self-motivated to maintain productivity while working remotely
Start new conversations with dozens of schools daily via inbound requests & outbound campaigns
Make phone calls to follow up with school & district decision-makers
Follow up on the previous week’s 100+ conversations to make sure nothing slips through the cracks
Reach out to active users to grow excitement for Edpuzzle as an education solution
Seek out opportunities for face-to-face meetings with IT coaches, curriculum leaders or school administrators
Lead professional development & training sessions for schools & districts
Maintain strong pipeline management & log activities in the Salesforce CRM
Meet with your manager on a weekly basis to review status & brainstorm new projects to accomplish goals
Set daily tasks with your manager initially, over time becoming more autonomous & proactive in proposing new ideas to reach goals
Perform other duties as assigned
Requirements:
Passion for supporting students and educators
Excellent verbal and written communication skills
Excellent interpersonal, sales and customer service skills
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Ability to prioritize tasks and problem-solving skills
Ability to function well in a high-paced and at times stressful environment
Persistence/Grit: you don’t give up until you get what you want
Flexible & able to adapt to new strategies
Self-motivated: you have the ability to stay on-task while working alone
Strategic thinker: unafraid to use data to problem-solve, inform decisions & persuade
Team-player: you look for ways to learn from & help your teammates
Unintimidated by new technology & quick to pick up new skills
High speed internet
Education and Experience:
2+ years professional experience in K-12 sales position
Previous experience teaching, coaching, or training teachers preferred
Knowledge of the school sales-cycle & educational purchasing system in your region
Bachelor’s degree preferred
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer
Ability to Travel up to 50% of the time
Hiring for remote work in: Massachusetts
Benefits:
Competitive salary
Medical, vision, and dental insurance
401(k) matching
Flexible PTO
MacBook Air, monitor, and flexible work-from-home setup
Incredible opportunity to grow, learn & build lifetime bonds with other passionate people
Edpuzzle is an equal opportunity employer, and we highly value diversity at our company. If you'd like to be considered for this position, please apply below. We look forward to hearing from you!
Jun 03, 2022
Full time
Description:
Have you always wanted to unite your passion for education with your sales skills? Then we can’t wait to meet you!
We're looking for a K-12 Sales Representative to join the team at Edpuzzle, a leading Edtech company trusted by over 80% of schools in the USA and millions of teachers and students across the globe, with offices in San Francisco and Barcelona. The right person will act as an Edpuzzle ambassador and Edtech sales expert to communicate with schools and districts in the assigned region.
Responsibilities:
Identify and qualify Edpuzzle adoption opportunities within a given territory
Communicate with schools & districts using Edpuzzle in your region and develop an understanding of their needs & goals
Reach out to prospective schools and districts partners in a resourceful and engaging way, leveraging phone, email and social media
Help coordinate meetings with potential clients
Have opportunities for growth and development
Discover how schools in your region allocate funding & approve purchases
Become an expert in Edpuzzle with the support of your sales manager
Learn key metrics that drive new business & identify new business opportunities
Own the sales process from start to finish by understanding goals and developing strategies to achieve them
Manage time wisely & stay self-motivated to maintain productivity while working remotely
Start new conversations with dozens of schools daily via inbound requests & outbound campaigns
Make phone calls to follow up with school & district decision-makers
Follow up on the previous week’s 100+ conversations to make sure nothing slips through the cracks
Reach out to active users to grow excitement for Edpuzzle as an education solution
Seek out opportunities for face-to-face meetings with IT coaches, curriculum leaders or school administrators
Lead professional development & training sessions for schools & districts
Maintain strong pipeline management & log activities in the Salesforce CRM
Meet with your manager on a weekly basis to review status & brainstorm new projects to accomplish goals
Set daily tasks with your manager initially, over time becoming more autonomous & proactive in proposing new ideas to reach goals
Perform other duties as assigned
Requirements:
Passion for supporting students and educators
Excellent verbal and written communication skills
Excellent interpersonal, sales and customer service skills
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Ability to prioritize tasks and problem-solving skills
Ability to function well in a high-paced and at times stressful environment
Persistence/Grit: you don’t give up until you get what you want
Flexible & able to adapt to new strategies
Self-motivated: you have the ability to stay on-task while working alone
Strategic thinker: unafraid to use data to problem-solve, inform decisions & persuade
Team-player: you look for ways to learn from & help your teammates
Unintimidated by new technology & quick to pick up new skills
High speed internet
Education and Experience:
2+ years professional experience in K-12 sales position
Previous experience teaching, coaching, or training teachers preferred
Knowledge of the school sales-cycle & educational purchasing system in your region
Bachelor’s degree preferred
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer
Ability to Travel up to 50% of the time
Hiring for remote work in: Massachusetts
Benefits:
Competitive salary
Medical, vision, and dental insurance
401(k) matching
Flexible PTO
MacBook Air, monitor, and flexible work-from-home setup
Incredible opportunity to grow, learn & build lifetime bonds with other passionate people
Edpuzzle is an equal opportunity employer, and we highly value diversity at our company. If you'd like to be considered for this position, please apply below. We look forward to hearing from you!
Description
Have you always wanted to unite your passion for education with your sales skills? Then we can’t wait to meet you!
We're looking for a K-12 Sales Representative to join the team at Edpuzzle, a leading Edtech company trusted by over 80% of schools in the USA and millions of teachers and students across the globe, with offices in San Francisco and Barcelona. The right person will act as an Edpuzzle ambassador and Edtech sales expert to communicate with schools and districts in the assigned region.
Responsibilities
Identify and qualify Edpuzzle adoption opportunities within a given territory
Communicate with schools & districts using Edpuzzle in your region and develop an understanding of their needs & goals
Reach out to prospective schools and districts partners in a resourceful and engaging way, leveraging phone, email and social media
Help coordinate meetings with potential clients
Have opportunities for growth and development
Discover how schools in your region allocate funding & approve purchases
Become an expert in Edpuzzle with the support of your sales manager
Learn key metrics that drive new business & identify new business opportunities
Own the sales process from start to finish by understanding goals and developing strategies to achieve them
Manage time wisely & stay self-motivated to maintain productivity while working remotely
Start new conversations with dozens of schools daily via inbound requests & outbound campaigns
Make phone calls to follow up with school & district decision-makers
Follow up on the previous week’s 100+ conversations to make sure nothing slips through the cracks
Reach out to active users to grow excitement for Edpuzzle as an education solution
Seek out opportunities for face-to-face meetings with IT coaches, curriculum leaders or school administrators
Lead professional development & training sessions for schools & districts
Maintain strong pipeline management & log activities in the Salesforce CRM
Meet with your manager on a weekly basis to review status & brainstorm new projects to accomplish goals
Set daily tasks with your manager initially, over time becoming more autonomous & proactive in proposing new ideas to reach goals
Perform other duties as assigned
Requirements
Passion for supporting students and educators
Excellent verbal and written communication skills
Excellent interpersonal, sales and customer service skills
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Ability to prioritize tasks and problem-solving skills
Ability to function well in a high-paced and at times stressful environment
Persistence/Grit: you don’t give up until you get what you want
Flexible & able to adapt to new strategies
Self-motivated: you have the ability to stay on-task while working alone
Strategic thinker: unafraid to use data to problem-solve, inform decisions & persuade
Team-player: you look for ways to learn from & help your teammates
Unintimidated by new technology & quick to pick up new skills
High speed internet
Education and Experience:
2+ years professional experience in K-12 sales position
Previous experience teaching, coaching, or training teachers preferred
Knowledge of the school sales-cycle & educational purchasing system in your region
Bachelor’s degree preferred
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer
Ability to Travel up to 50% of the time
Hiring for remote work in: California
Benefits
Competitive salary
Medical, vision, and dental insurance
401(k) matching
Flexible PTO
MacBook Air, monitor, and flexible work-from-home setup
Incredible opportunity to grow, learn & build lifetime bonds with other passionate people
Edpuzzle is an equal opportunity employer, and we highly value diversity at our company. If you'd like to be considered for this position, please apply below. We look forward to hearing from you!
May 17, 2022
Full time
Description
Have you always wanted to unite your passion for education with your sales skills? Then we can’t wait to meet you!
We're looking for a K-12 Sales Representative to join the team at Edpuzzle, a leading Edtech company trusted by over 80% of schools in the USA and millions of teachers and students across the globe, with offices in San Francisco and Barcelona. The right person will act as an Edpuzzle ambassador and Edtech sales expert to communicate with schools and districts in the assigned region.
Responsibilities
Identify and qualify Edpuzzle adoption opportunities within a given territory
Communicate with schools & districts using Edpuzzle in your region and develop an understanding of their needs & goals
Reach out to prospective schools and districts partners in a resourceful and engaging way, leveraging phone, email and social media
Help coordinate meetings with potential clients
Have opportunities for growth and development
Discover how schools in your region allocate funding & approve purchases
Become an expert in Edpuzzle with the support of your sales manager
Learn key metrics that drive new business & identify new business opportunities
Own the sales process from start to finish by understanding goals and developing strategies to achieve them
Manage time wisely & stay self-motivated to maintain productivity while working remotely
Start new conversations with dozens of schools daily via inbound requests & outbound campaigns
Make phone calls to follow up with school & district decision-makers
Follow up on the previous week’s 100+ conversations to make sure nothing slips through the cracks
Reach out to active users to grow excitement for Edpuzzle as an education solution
Seek out opportunities for face-to-face meetings with IT coaches, curriculum leaders or school administrators
Lead professional development & training sessions for schools & districts
Maintain strong pipeline management & log activities in the Salesforce CRM
Meet with your manager on a weekly basis to review status & brainstorm new projects to accomplish goals
Set daily tasks with your manager initially, over time becoming more autonomous & proactive in proposing new ideas to reach goals
Perform other duties as assigned
Requirements
Passion for supporting students and educators
Excellent verbal and written communication skills
Excellent interpersonal, sales and customer service skills
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Ability to prioritize tasks and problem-solving skills
Ability to function well in a high-paced and at times stressful environment
Persistence/Grit: you don’t give up until you get what you want
Flexible & able to adapt to new strategies
Self-motivated: you have the ability to stay on-task while working alone
Strategic thinker: unafraid to use data to problem-solve, inform decisions & persuade
Team-player: you look for ways to learn from & help your teammates
Unintimidated by new technology & quick to pick up new skills
High speed internet
Education and Experience:
2+ years professional experience in K-12 sales position
Previous experience teaching, coaching, or training teachers preferred
Knowledge of the school sales-cycle & educational purchasing system in your region
Bachelor’s degree preferred
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer
Ability to Travel up to 50% of the time
Hiring for remote work in: California
Benefits
Competitive salary
Medical, vision, and dental insurance
401(k) matching
Flexible PTO
MacBook Air, monitor, and flexible work-from-home setup
Incredible opportunity to grow, learn & build lifetime bonds with other passionate people
Edpuzzle is an equal opportunity employer, and we highly value diversity at our company. If you'd like to be considered for this position, please apply below. We look forward to hearing from you!
Description
Have you always wanted to unite your passion for education with your sales skills? Then we can’t wait to meet you!
We're looking for a K-12 Sales Representative to join the team at Edpuzzle, a leading Edtech company trusted by over 80% of schools in the USA and millions of teachers and students across the globe, with offices in San Francisco and Barcelona. The right person will act as an Edpuzzle ambassador and Edtech sales expert to communicate with schools and districts in the assigned region.
Responsibilities
Identify and qualify Edpuzzle adoption opportunities within a given territory
Communicate with schools & districts using Edpuzzle in your region and develop an understanding of their needs & goals
Reach out to prospective schools and districts partners in a resourceful and engaging way, leveraging phone, email and social media
Help coordinate meetings with potential clients
Have opportunities for growth and development
Discover how schools in your region allocate funding & approve purchases
Become an expert in Edpuzzle with the support of your sales manager
Learn key metrics that drive new business & identify new business opportunities
Own the sales process from start to finish by understanding goals and developing strategies to achieve them
Manage time wisely & stay self-motivated to maintain productivity while working remotely
Start new conversations with dozens of schools daily via inbound requests & outbound campaigns
Make phone calls to follow up with school & district decision-makers
Follow up on the previous week’s 100+ conversations to make sure nothing slips through the cracks
Reach out to active users to grow excitement for Edpuzzle as an education solution
Seek out opportunities for face-to-face meetings with IT coaches, curriculum leaders or school administrators
Lead professional development & training sessions for schools & districts
Maintain strong pipeline management & log activities in the Salesforce CRM
Meet with your manager on a weekly basis to review status & brainstorm new projects to accomplish goals
Set daily tasks with your manager initially, over time becoming more autonomous & proactive in proposing new ideas to reach goals
Perform other duties as assigned
Requirements
Passion for supporting students and educators
Excellent verbal and written communication skills
Excellent interpersonal, sales and customer service skills
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Ability to prioritize tasks and problem-solving skills
Ability to function well in a high-paced and at times stressful environment
Persistence/Grit: you don’t give up until you get what you want
Flexible & able to adapt to new strategies
Self-motivated: you have the ability to stay on-task while working alone
Strategic thinker: unafraid to use data to problem-solve, inform decisions & persuade
Team-player: you look for ways to learn from & help your teammates
Unintimidated by new technology & quick to pick up new skills
High speed internet
Education and Experience:
2+ years professional experience in K-12 sales position
Previous experience teaching, coaching, or training teachers preferred
Knowledge of the school sales-cycle & educational purchasing system in your region
Bachelor’s degree preferred
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer
Ability to Travel up to 50% of the time
Hiring for remote work in: Florida
Benefits
Competitive salary
Medical, vision, and dental insurance
401(k) matching
Flexible PTO
MacBook Air, monitor, and flexible work-from-home setup
Incredible opportunity to grow, learn & build lifetime bonds with other passionate people
Edpuzzle is an equal opportunity employer, and we highly value diversity at our company. If you'd like to be considered for this position, please apply below. We look forward to hearing from you!
May 17, 2022
Full time
Description
Have you always wanted to unite your passion for education with your sales skills? Then we can’t wait to meet you!
We're looking for a K-12 Sales Representative to join the team at Edpuzzle, a leading Edtech company trusted by over 80% of schools in the USA and millions of teachers and students across the globe, with offices in San Francisco and Barcelona. The right person will act as an Edpuzzle ambassador and Edtech sales expert to communicate with schools and districts in the assigned region.
Responsibilities
Identify and qualify Edpuzzle adoption opportunities within a given territory
Communicate with schools & districts using Edpuzzle in your region and develop an understanding of their needs & goals
Reach out to prospective schools and districts partners in a resourceful and engaging way, leveraging phone, email and social media
Help coordinate meetings with potential clients
Have opportunities for growth and development
Discover how schools in your region allocate funding & approve purchases
Become an expert in Edpuzzle with the support of your sales manager
Learn key metrics that drive new business & identify new business opportunities
Own the sales process from start to finish by understanding goals and developing strategies to achieve them
Manage time wisely & stay self-motivated to maintain productivity while working remotely
Start new conversations with dozens of schools daily via inbound requests & outbound campaigns
Make phone calls to follow up with school & district decision-makers
Follow up on the previous week’s 100+ conversations to make sure nothing slips through the cracks
Reach out to active users to grow excitement for Edpuzzle as an education solution
Seek out opportunities for face-to-face meetings with IT coaches, curriculum leaders or school administrators
Lead professional development & training sessions for schools & districts
Maintain strong pipeline management & log activities in the Salesforce CRM
Meet with your manager on a weekly basis to review status & brainstorm new projects to accomplish goals
Set daily tasks with your manager initially, over time becoming more autonomous & proactive in proposing new ideas to reach goals
Perform other duties as assigned
Requirements
Passion for supporting students and educators
Excellent verbal and written communication skills
Excellent interpersonal, sales and customer service skills
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Ability to prioritize tasks and problem-solving skills
Ability to function well in a high-paced and at times stressful environment
Persistence/Grit: you don’t give up until you get what you want
Flexible & able to adapt to new strategies
Self-motivated: you have the ability to stay on-task while working alone
Strategic thinker: unafraid to use data to problem-solve, inform decisions & persuade
Team-player: you look for ways to learn from & help your teammates
Unintimidated by new technology & quick to pick up new skills
High speed internet
Education and Experience:
2+ years professional experience in K-12 sales position
Previous experience teaching, coaching, or training teachers preferred
Knowledge of the school sales-cycle & educational purchasing system in your region
Bachelor’s degree preferred
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer
Ability to Travel up to 50% of the time
Hiring for remote work in: Florida
Benefits
Competitive salary
Medical, vision, and dental insurance
401(k) matching
Flexible PTO
MacBook Air, monitor, and flexible work-from-home setup
Incredible opportunity to grow, learn & build lifetime bonds with other passionate people
Edpuzzle is an equal opportunity employer, and we highly value diversity at our company. If you'd like to be considered for this position, please apply below. We look forward to hearing from you!
Description:
Have you always wanted to unite your passion for education with your sales skills? Then we can’t wait to meet you!
We're looking for a K-12 Sales Representative to join the team at Edpuzzle, a leading Edtech company trusted by over 80% of schools in the USA and millions of teachers and students across the globe, with offices in San Francisco and Barcelona. The right person will act as an Edpuzzle ambassador and Edtech sales expert to communicate with schools and districts in the assigned region.
Responsibilities:
Identify and qualify Edpuzzle adoption opportunities within a given territory
Communicate with schools & districts using Edpuzzle in your region and develop an understanding of their needs & goals
Reach out to prospective schools and districts partners in a resourceful and engaging way, leveraging phone, email and social media
Help coordinate meetings with potential clients
Have opportunities for growth and development
Discover how schools in your region allocate funding & approve purchases
Become an expert in Edpuzzle with the support of your sales manager
Learn key metrics that drive new business & identify new business opportunities
Own the sales process from start to finish by understanding goals and developing strategies to achieve them
Manage time wisely & stay self-motivated to maintain productivity while working remotely
Start new conversations with dozens of schools daily via inbound requests & outbound campaigns
Make phone calls to follow up with school & district decision-makers
Follow up on the previous week’s 100+ conversations to make sure nothing slips through the cracks
Reach out to active users to grow excitement for Edpuzzle as an education solution
Seek out opportunities for face-to-face meetings with IT coaches, curriculum leaders or school administrators
Lead professional development & training sessions for schools & districts
Maintain strong pipeline management & log activities in the Salesforce CRM
Meet with your manager on a weekly basis to review status & brainstorm new projects to accomplish goals
Set daily tasks with your manager initially, over time becoming more autonomous & proactive in proposing new ideas to reach goals
Perform other duties as assigned
Requirements:
Passion for supporting students and educators
Excellent verbal and written communication skills
Excellent interpersonal, sales and customer service skills
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Ability to prioritize tasks and problem-solving skills
Ability to function well in a high-paced and at times stressful environment
Persistence/Grit: you don’t give up until you get what you want
Flexible & able to adapt to new strategies
Self-motivated: you have the ability to stay on-task while working alone
Strategic thinker: unafraid to use data to problem-solve, inform decisions & persuade
Team-player: you look for ways to learn from & help your teammates
Unintimidated by new technology & quick to pick up new skills
High speed internet
Education and Experience:
2+ years professional experience in K-12 sales position
Previous experience teaching, coaching, or training teachers preferred
Knowledge of the school sales-cycle & educational purchasing system in your region
Bachelor’s degree preferred
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer
Ability to Travel up to 50% of the time
Hiring for remote work in: Pennsylvania & Ohio
Benefits:
Competitive salary
Medical, vision, and dental insurance
401(k) matching
Flexible PTO
MacBook Air, monitor, and flexible work-from-home setup
Incredible opportunity to grow, learn & build lifetime bonds with other passionate people
Edpuzzle is an equal opportunity employer, and we highly value diversity at our company. If you'd like to be considered for this position, please apply below. We look forward to hearing from you!
May 17, 2022
Full time
Description:
Have you always wanted to unite your passion for education with your sales skills? Then we can’t wait to meet you!
We're looking for a K-12 Sales Representative to join the team at Edpuzzle, a leading Edtech company trusted by over 80% of schools in the USA and millions of teachers and students across the globe, with offices in San Francisco and Barcelona. The right person will act as an Edpuzzle ambassador and Edtech sales expert to communicate with schools and districts in the assigned region.
Responsibilities:
Identify and qualify Edpuzzle adoption opportunities within a given territory
Communicate with schools & districts using Edpuzzle in your region and develop an understanding of their needs & goals
Reach out to prospective schools and districts partners in a resourceful and engaging way, leveraging phone, email and social media
Help coordinate meetings with potential clients
Have opportunities for growth and development
Discover how schools in your region allocate funding & approve purchases
Become an expert in Edpuzzle with the support of your sales manager
Learn key metrics that drive new business & identify new business opportunities
Own the sales process from start to finish by understanding goals and developing strategies to achieve them
Manage time wisely & stay self-motivated to maintain productivity while working remotely
Start new conversations with dozens of schools daily via inbound requests & outbound campaigns
Make phone calls to follow up with school & district decision-makers
Follow up on the previous week’s 100+ conversations to make sure nothing slips through the cracks
Reach out to active users to grow excitement for Edpuzzle as an education solution
Seek out opportunities for face-to-face meetings with IT coaches, curriculum leaders or school administrators
Lead professional development & training sessions for schools & districts
Maintain strong pipeline management & log activities in the Salesforce CRM
Meet with your manager on a weekly basis to review status & brainstorm new projects to accomplish goals
Set daily tasks with your manager initially, over time becoming more autonomous & proactive in proposing new ideas to reach goals
Perform other duties as assigned
Requirements:
Passion for supporting students and educators
Excellent verbal and written communication skills
Excellent interpersonal, sales and customer service skills
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Ability to prioritize tasks and problem-solving skills
Ability to function well in a high-paced and at times stressful environment
Persistence/Grit: you don’t give up until you get what you want
Flexible & able to adapt to new strategies
Self-motivated: you have the ability to stay on-task while working alone
Strategic thinker: unafraid to use data to problem-solve, inform decisions & persuade
Team-player: you look for ways to learn from & help your teammates
Unintimidated by new technology & quick to pick up new skills
High speed internet
Education and Experience:
2+ years professional experience in K-12 sales position
Previous experience teaching, coaching, or training teachers preferred
Knowledge of the school sales-cycle & educational purchasing system in your region
Bachelor’s degree preferred
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer
Ability to Travel up to 50% of the time
Hiring for remote work in: Pennsylvania & Ohio
Benefits:
Competitive salary
Medical, vision, and dental insurance
401(k) matching
Flexible PTO
MacBook Air, monitor, and flexible work-from-home setup
Incredible opportunity to grow, learn & build lifetime bonds with other passionate people
Edpuzzle is an equal opportunity employer, and we highly value diversity at our company. If you'd like to be considered for this position, please apply below. We look forward to hearing from you!
Edpuzzle
Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Illinois, Massachusetts, Maryland, Michigan, Minnesota, North Carolina, Nevada, New York, Ohio, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Virginia & Washington
Description:
Have you always wanted to unite your passion for education with your customer support skills? Would you like to be part of the Customer Support team with a high social impact? If you have answered yes to the previous questions, then we can’t wait to meet you! With us, you will feel right at home.
We're looking for a Director of Global Customer Support to join the US-based team at Edpuzzle, a leading Edtech company trusted by over 80% of schools in the USA and millions of teachers and students across the globe, with offices in San Francisco and Barcelona. The right person will direct and oversee the organization’s customer support operations, developing and implementing a support strategy and operational plan in order to achieve business goals and objectives while providing best-in-class customer support around the world.
Responsibilities:
Have a global vision of customer support
Diversify team to provide excellent support to all our users around the world
Coordinate and unify the different teams of customer support
Guarantee response time and best-in-class quality customer support responses
Develop and implement methods to quantify customer issues, doubts, and common questions
Deliver reports to Product team to improve UX and reduce workload for the CS team
Oversee hiring and training of new and experienced customer support agents in multiple countries to provide excellent tech support, mostly around Canvas, Schoology, Moodle, Google Classroom, and Setup (School Filters), while building a culture of excellence and exceptional customer experiences
Guarantee a Help Center in all the languages Edpuzzle operates in with the most common requests and update when necessary
Draft, implement, and execute policies, procedures, service levels, and requirements to facilitate a quality customer service experience company-wide
Identify and recommend or acquire updates and expansions to technology, equipment, and policies that may improve customer service and retention and reduce pain points
Draft and implement the department’s budget
Ensure consistent execution of our Support objectives as measured by a variety of KPIs
Manage escalation of critical customer issues
Build excellent interdepartmental relationships with Product and Engineering to ensure key input into prioritization of bug escalations and product enhancements, driven by customer feedback
Collaborate cross-functionally with Product, Engineering, Curriculum, School Success, and Sales to ensure that we understand our customers deeply as we scale
Oversee team management to ensure target performance and quality levels are met while promoting individual professional growth and a positive, fun work environment
Own global strategy for time zone handoff, operational delivery, and measurement
Manage operational dashboard to track and monitor key business metrics, maintain a high-level view of all open customer issues, and present regular updates on open issues (both internally and externally)
Recruit, interview, hire, and train departmental supervisory staff
Provide constructive and timely performance evaluations
Requirements:
Excellent verbal and written communication skills
Excellent interpersonal and customer service skills
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Strong analytical and problem-solving skills
Strong supervisory and leadership skills
Ability to prioritize tasks and to delegate them when appropriate
Ability to function well in a high-paced and at times stressful environment
Proficient with customer service software, databases and tools
Growth Mindset: Always seeking the “why” and “how can we make things better” and looking for ways to innovate that drive outstanding customer experiences
Thrives in the midst of ambiguity, yet creates simplicity and clarity for the company
Adaptability to change
Awareness of industry trends and applications
High-speed internet connection
Education and Experience:
5+ years of experience building and leading world class global support teams with high impact results
Experience in a high-growth SaaS company preferred
Experience with optimizing and implementing incident management processes at support operations level from SLA adherence to customer facing documentation
Previous experience with managing, coaching and developing teams across different locations, cultures and countries
Demonstrated experience with handling customer escalations in close collaboration with internal stakeholders from other departments like Sales and Engineering
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
Hiring for remote work in these states: Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Illinois, Massachusetts, Maryland, Michigan, Minnesota, North Carolina, Nevada, New York, Ohio, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Virginia & Washington
Benefits:
About remote positions:
Work remotely from the comfort of your own home or chosen workspace
Receive guidance from your manager & ask all the questions you need
Meet with your manager on a weekly basis to review status & brainstorm new projects to accomplish goals
Set daily tasks with your manager initially, over time becoming more autonomous & proactive in proposing new ideas to reach goals
Benefits
Competitive salary
Medical, vision, and dental insurance
401(k) matching
Flexible PTO
MacBook, monitor, and flexible work-from-home setup
Incredible opportunity to grow, learn & build lifetime bonds with other passionate people
Edpuzzle is an equal opportunity employer, and we highly value diversity at our company. If you'd like to be considered for this position, please apply below. We look forward to hearing from you!
May 09, 2022
Full time
Description:
Have you always wanted to unite your passion for education with your customer support skills? Would you like to be part of the Customer Support team with a high social impact? If you have answered yes to the previous questions, then we can’t wait to meet you! With us, you will feel right at home.
We're looking for a Director of Global Customer Support to join the US-based team at Edpuzzle, a leading Edtech company trusted by over 80% of schools in the USA and millions of teachers and students across the globe, with offices in San Francisco and Barcelona. The right person will direct and oversee the organization’s customer support operations, developing and implementing a support strategy and operational plan in order to achieve business goals and objectives while providing best-in-class customer support around the world.
Responsibilities:
Have a global vision of customer support
Diversify team to provide excellent support to all our users around the world
Coordinate and unify the different teams of customer support
Guarantee response time and best-in-class quality customer support responses
Develop and implement methods to quantify customer issues, doubts, and common questions
Deliver reports to Product team to improve UX and reduce workload for the CS team
Oversee hiring and training of new and experienced customer support agents in multiple countries to provide excellent tech support, mostly around Canvas, Schoology, Moodle, Google Classroom, and Setup (School Filters), while building a culture of excellence and exceptional customer experiences
Guarantee a Help Center in all the languages Edpuzzle operates in with the most common requests and update when necessary
Draft, implement, and execute policies, procedures, service levels, and requirements to facilitate a quality customer service experience company-wide
Identify and recommend or acquire updates and expansions to technology, equipment, and policies that may improve customer service and retention and reduce pain points
Draft and implement the department’s budget
Ensure consistent execution of our Support objectives as measured by a variety of KPIs
Manage escalation of critical customer issues
Build excellent interdepartmental relationships with Product and Engineering to ensure key input into prioritization of bug escalations and product enhancements, driven by customer feedback
Collaborate cross-functionally with Product, Engineering, Curriculum, School Success, and Sales to ensure that we understand our customers deeply as we scale
Oversee team management to ensure target performance and quality levels are met while promoting individual professional growth and a positive, fun work environment
Own global strategy for time zone handoff, operational delivery, and measurement
Manage operational dashboard to track and monitor key business metrics, maintain a high-level view of all open customer issues, and present regular updates on open issues (both internally and externally)
Recruit, interview, hire, and train departmental supervisory staff
Provide constructive and timely performance evaluations
Requirements:
Excellent verbal and written communication skills
Excellent interpersonal and customer service skills
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Strong analytical and problem-solving skills
Strong supervisory and leadership skills
Ability to prioritize tasks and to delegate them when appropriate
Ability to function well in a high-paced and at times stressful environment
Proficient with customer service software, databases and tools
Growth Mindset: Always seeking the “why” and “how can we make things better” and looking for ways to innovate that drive outstanding customer experiences
Thrives in the midst of ambiguity, yet creates simplicity and clarity for the company
Adaptability to change
Awareness of industry trends and applications
High-speed internet connection
Education and Experience:
5+ years of experience building and leading world class global support teams with high impact results
Experience in a high-growth SaaS company preferred
Experience with optimizing and implementing incident management processes at support operations level from SLA adherence to customer facing documentation
Previous experience with managing, coaching and developing teams across different locations, cultures and countries
Demonstrated experience with handling customer escalations in close collaboration with internal stakeholders from other departments like Sales and Engineering
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
Hiring for remote work in these states: Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Illinois, Massachusetts, Maryland, Michigan, Minnesota, North Carolina, Nevada, New York, Ohio, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Virginia & Washington
Benefits:
About remote positions:
Work remotely from the comfort of your own home or chosen workspace
Receive guidance from your manager & ask all the questions you need
Meet with your manager on a weekly basis to review status & brainstorm new projects to accomplish goals
Set daily tasks with your manager initially, over time becoming more autonomous & proactive in proposing new ideas to reach goals
Benefits
Competitive salary
Medical, vision, and dental insurance
401(k) matching
Flexible PTO
MacBook, monitor, and flexible work-from-home setup
Incredible opportunity to grow, learn & build lifetime bonds with other passionate people
Edpuzzle is an equal opportunity employer, and we highly value diversity at our company. If you'd like to be considered for this position, please apply below. We look forward to hearing from you!
Edpuzzle
Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Illinois, Massachusetts, Maryland, Michigan, Minnesota, North Carolina, Nevada, New York, Ohio, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Virginia & Washington
Description
Have you always wanted to unite your passion for education with your marketing skills? Would you like to be part of a global marketing team with a high social impact? If you have answered yes to the previous questions, then we can’t wait to meet you! With us, you will feel right at home.
We're looking for a Marketing Campaign Manager to join the US-based team at Edpuzzle, a leading Edtech company trusted by over 80% of schools in the USA and millions of teachers and students across the globe, with offices in San Francisco and Barcelona. The right person will support continuous Edpuzzle growth across the United States and Canada in partnership with the North American Sales team.
Responsibilities
Collaborate with the digital marketing team to create region specific strategies to help grow user acquisition across paid channels
Partner with Sales to create and execute custom marketing strategies and campaigns to grow awareness and engagement within key districts
Explore strategies to support Edpuzzle growth with our partners in region
Stay up to date with local market education trends
Compile data/reports to turn campaign results into actionable insights for further growth
Performs other duties as assigned
Requirements
Excellent verbal and written communication skills
Strong analytical and problem-solving skills
Excellent organizational skills and attention to detail
Highly motivated, driven and passionate
High-speed internet connection
Education and Experience:
Bachelor's degree in marketing, business, or related field
5+ years of experience managing marketing campaigns across multiple channels
Experience working in a SaaS company (Experience with an Edtech company is a bonus)
Hiring for remote work in these states: Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Illinois, Massachusetts, Maryland, Michigan, Minnesota, North Carolina, Nevada, New York, Ohio, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Virginia & Washington.
About remote positions:
Work remotely from the comfort of your own home or chosen workspace
Receive guidance from your manager & ask all the questions you need
Meet with your manager on a weekly basis to review status & brainstorm new projects to accomplish goals
Set daily tasks with your manager initially, over time becoming more autonomous & proactive in proposing new ideas to reach goals
Benefits
Competitive salary
Medical, vision, and dental insurance
401(k) matching
Flexible PTO
MacBook Air, monitor, and flexible work-from-home setup
Incredible opportunity to grow, learn & build lifetime bonds with other passionate people
Edpuzzle is an equal opportunity employer, and we highly value diversity at our company. If you'd like to be considered for this position, please apply below. We look forward to hearing from you!
Mar 25, 2022
Full time
Description
Have you always wanted to unite your passion for education with your marketing skills? Would you like to be part of a global marketing team with a high social impact? If you have answered yes to the previous questions, then we can’t wait to meet you! With us, you will feel right at home.
We're looking for a Marketing Campaign Manager to join the US-based team at Edpuzzle, a leading Edtech company trusted by over 80% of schools in the USA and millions of teachers and students across the globe, with offices in San Francisco and Barcelona. The right person will support continuous Edpuzzle growth across the United States and Canada in partnership with the North American Sales team.
Responsibilities
Collaborate with the digital marketing team to create region specific strategies to help grow user acquisition across paid channels
Partner with Sales to create and execute custom marketing strategies and campaigns to grow awareness and engagement within key districts
Explore strategies to support Edpuzzle growth with our partners in region
Stay up to date with local market education trends
Compile data/reports to turn campaign results into actionable insights for further growth
Performs other duties as assigned
Requirements
Excellent verbal and written communication skills
Strong analytical and problem-solving skills
Excellent organizational skills and attention to detail
Highly motivated, driven and passionate
High-speed internet connection
Education and Experience:
Bachelor's degree in marketing, business, or related field
5+ years of experience managing marketing campaigns across multiple channels
Experience working in a SaaS company (Experience with an Edtech company is a bonus)
Hiring for remote work in these states: Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Illinois, Massachusetts, Maryland, Michigan, Minnesota, North Carolina, Nevada, New York, Ohio, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Virginia & Washington.
About remote positions:
Work remotely from the comfort of your own home or chosen workspace
Receive guidance from your manager & ask all the questions you need
Meet with your manager on a weekly basis to review status & brainstorm new projects to accomplish goals
Set daily tasks with your manager initially, over time becoming more autonomous & proactive in proposing new ideas to reach goals
Benefits
Competitive salary
Medical, vision, and dental insurance
401(k) matching
Flexible PTO
MacBook Air, monitor, and flexible work-from-home setup
Incredible opportunity to grow, learn & build lifetime bonds with other passionate people
Edpuzzle is an equal opportunity employer, and we highly value diversity at our company. If you'd like to be considered for this position, please apply below. We look forward to hearing from you!
Washington Area Bicyclist Association
Washington DC
Does the thought of working with a network of passionate people across the public, private, and nonprofit sectors to advance a project that will change the way people in the region experience the outdoors excite you? Are you passionate about multi-use trails and expanding people’s access to trails for both recreation and transportation? The Washington Area Bicyclist Association (WABA) is looking for a Trails Coalition Coordinator to accelerate our efforts to complete the 881-mile Capital Trails Network by 2030.
THE CAPITAL TRAILS COALITION
The Capital Trails Coalition (CTC) is a collaboration of public and private organizations, agencies, and volunteers working to advance the completion of an interconnected network of multi-use trails for metropolitan Washington, DC. The Coalition convenes and coordinates among the public and private stakeholders who are critical to accomplishing the vision of an interconnected network. In addition, the Coalition continually works to identify trail funding, broaden the base of support, and cultivate widespread consensus that a capital trail network is a regional priority. The Coalition is managed by WABA and is currently staffed by one full-time employee, the Trails Coalition Manager. The Coalition is constantly growing, but is currently made up of 72 members and is led by a 15 person Steering Committee.
TEAM
The WABA Advocacy Team is a five-person team: we have an Advocacy Director, Organizing Manager, Vision Zero Manager, and Trails Coalition Manager, and the Trails Coalition Coordinator. This role will sit on WABA’s Advocacy Team and report to the Trails Coalition Manager. Our job is to work with community partners and residents to help create a just and sustainable transportation system. That means:
Managing relationships with partner organizations and working with grassroots advocates across the region to support better places to bike, walk, and roll.
Bringing people together through coalitions to build power and advance transportation equity.
Supporting victims of traffic violence through WABA’s Crash Reporting Tool and elevating their voices through our work with Families for Safe Streets .
Working with a diverse group of stakeholders, including government partners and agencies, to build a connected and equitably distributed multi-use trail network across the region.
JOB RESPONSIBILITIES
The Trails Coalition Coordinator will assist the Trails Coalition Manager with the day-to-day operations of keeping the CTC up and running. A major role of the CTC is to serve as a convener and to facilitate meetings with our jurisdictional partners. A large part of this job will be to coordinate, organize, and run the Jurisdictional Working Group meetings. This will require close collaboration and frequent communication with the Trails Coalition Manager. Specific job duties include:
Coordinating and helping plan workshops, meetings, and events.
Assisting with meeting operations, including facilitation and note-taking.
Managing the CTC website and social media platforms (Twitter and Facebook).
Recruiting new CTC Members through a variety of means, including on-the-ground outreach (Farmer’s Markets, partner events, and community meetings).
Supporting our existing members through attending meetings and assisting in events when appropriate.
Developing new content for the website, including blog posts and newsletters.
Writing letters of support to local, state, or federal government partners.
Working independently and collaboratively with partners from a variety of sectors.
Other duties as assigned.
QUA LIFICATIONS
These core skills are essential to thriving in the role:
Confidence engaging professionally with leaders in the private and public sectors;
Strong, sincere interpersonal and communications skills, both verbal and written;
Professional experience facilitating meetings;
Demonstrated administrative skills with keen attention to detail;
Demonstrated experience keeping multiple projects organized and on track;
A commitment to inclusivity, and ability to work with colleagues and stakeholders across diverse cultures and backgrounds; and
An enthusiastic commitment to the Coalition’s position on Equitable Trail Development .
If you have the following experience or these skills, let us know. You don’t need them to be considered for the position, but you should be eager to learn them:
Experience developing PowerPoint presentations;
Some familiarity with WordPress, Twitter, Google Suite (Gmail, Chat, Drive, Sheets, Docs), and Salesforce;
An understanding of the intersections between transportation, justice, equity and sustainability; and
Experience with political or policy organizing.
The candidate must be located in the Washington, DC area — while the majority of our staff are working from home, this position will require attending some in-person meetings and site visits. We expect all staff will return to working in the office in early 2022.
WABA requires all staff to be fully vaccinated against COVID-19 or be eligible for an exemption as defined by the District of Columbia Mayor’s Order 2021-099, Section III .
SUPPORT
WABA is a team that works closely together, both internally as well as with other stakeholders and community members. Here’s some of what’s available to help get it done:
WABA’s Comms team is here to help you get the right messages to the right people. They assist staff with skill building in things like Salesforce and WordPress.
WABA’s Programs & Outreach team is already on the ground all across the Region providing in-person and online courses and webinars. They are also attending farmers markets and community events to foster and build relationships with community partners.
WABA’s development team engages with our WABA members and provides opportunities for people to come together and celebrate biking.
COMPENSATION & BENEFITS
This is an 18-month contract, with the possibility of extension depending on further funding. This is a full-time, salaried exempt position. The expected salary range is $45,000- $50,000.
100% employer-paid health, dental, and vision insurance premiums.
Vacation, sick and personal leave, including:
Accrue up to 120 hours of paid vacation starting in your first year
Accrue up to 160 hours of paid sick time starting in your first year.
WABA supports and promotes the health of its staff. You may use accrued sick time for unscheduled leave when not feeling well (mind or body), as well as for scheduled medical appointments.
Paid time off for holidays following the federal holiday calendar.
8 weeks paid parental leave and up to 8 weeks of additional parental leave from the DC Paid Family Leave Act (based on eligibility).
Immediate access to WABA’s 403(b) retirement program, with up to a 5% employer match after one-year of service.
Optional commuter transit benefit (pre tax deduction).
Optional voluntary benefits including life insurance, short-term disability, and long-term disability.
A fun and relaxed workplace environment.
Passionate, supportive colleagues who are dedicated to working together for our mission and seeing the impact of our work.
HOW TO APPLY
Send a compelling, relevant cover letter and resume to jobs@waba.org with “Trails Coalition Coordinator” in the subject line. We anticipate interviews will begin in early December with a start date in January. The application period is open until Wednesday, December 15th.
WABA is committed to providing equal employment opportunity for all persons regardless of race, color, religion, national origin, marital status, arrest record or criminal convictions, political affiliation, sexual orientation or gender identity, disability, sex, or age.
No phone calls please.
Nov 24, 2021
Full time
Does the thought of working with a network of passionate people across the public, private, and nonprofit sectors to advance a project that will change the way people in the region experience the outdoors excite you? Are you passionate about multi-use trails and expanding people’s access to trails for both recreation and transportation? The Washington Area Bicyclist Association (WABA) is looking for a Trails Coalition Coordinator to accelerate our efforts to complete the 881-mile Capital Trails Network by 2030.
THE CAPITAL TRAILS COALITION
The Capital Trails Coalition (CTC) is a collaboration of public and private organizations, agencies, and volunteers working to advance the completion of an interconnected network of multi-use trails for metropolitan Washington, DC. The Coalition convenes and coordinates among the public and private stakeholders who are critical to accomplishing the vision of an interconnected network. In addition, the Coalition continually works to identify trail funding, broaden the base of support, and cultivate widespread consensus that a capital trail network is a regional priority. The Coalition is managed by WABA and is currently staffed by one full-time employee, the Trails Coalition Manager. The Coalition is constantly growing, but is currently made up of 72 members and is led by a 15 person Steering Committee.
TEAM
The WABA Advocacy Team is a five-person team: we have an Advocacy Director, Organizing Manager, Vision Zero Manager, and Trails Coalition Manager, and the Trails Coalition Coordinator. This role will sit on WABA’s Advocacy Team and report to the Trails Coalition Manager. Our job is to work with community partners and residents to help create a just and sustainable transportation system. That means:
Managing relationships with partner organizations and working with grassroots advocates across the region to support better places to bike, walk, and roll.
Bringing people together through coalitions to build power and advance transportation equity.
Supporting victims of traffic violence through WABA’s Crash Reporting Tool and elevating their voices through our work with Families for Safe Streets .
Working with a diverse group of stakeholders, including government partners and agencies, to build a connected and equitably distributed multi-use trail network across the region.
JOB RESPONSIBILITIES
The Trails Coalition Coordinator will assist the Trails Coalition Manager with the day-to-day operations of keeping the CTC up and running. A major role of the CTC is to serve as a convener and to facilitate meetings with our jurisdictional partners. A large part of this job will be to coordinate, organize, and run the Jurisdictional Working Group meetings. This will require close collaboration and frequent communication with the Trails Coalition Manager. Specific job duties include:
Coordinating and helping plan workshops, meetings, and events.
Assisting with meeting operations, including facilitation and note-taking.
Managing the CTC website and social media platforms (Twitter and Facebook).
Recruiting new CTC Members through a variety of means, including on-the-ground outreach (Farmer’s Markets, partner events, and community meetings).
Supporting our existing members through attending meetings and assisting in events when appropriate.
Developing new content for the website, including blog posts and newsletters.
Writing letters of support to local, state, or federal government partners.
Working independently and collaboratively with partners from a variety of sectors.
Other duties as assigned.
QUA LIFICATIONS
These core skills are essential to thriving in the role:
Confidence engaging professionally with leaders in the private and public sectors;
Strong, sincere interpersonal and communications skills, both verbal and written;
Professional experience facilitating meetings;
Demonstrated administrative skills with keen attention to detail;
Demonstrated experience keeping multiple projects organized and on track;
A commitment to inclusivity, and ability to work with colleagues and stakeholders across diverse cultures and backgrounds; and
An enthusiastic commitment to the Coalition’s position on Equitable Trail Development .
If you have the following experience or these skills, let us know. You don’t need them to be considered for the position, but you should be eager to learn them:
Experience developing PowerPoint presentations;
Some familiarity with WordPress, Twitter, Google Suite (Gmail, Chat, Drive, Sheets, Docs), and Salesforce;
An understanding of the intersections between transportation, justice, equity and sustainability; and
Experience with political or policy organizing.
The candidate must be located in the Washington, DC area — while the majority of our staff are working from home, this position will require attending some in-person meetings and site visits. We expect all staff will return to working in the office in early 2022.
WABA requires all staff to be fully vaccinated against COVID-19 or be eligible for an exemption as defined by the District of Columbia Mayor’s Order 2021-099, Section III .
SUPPORT
WABA is a team that works closely together, both internally as well as with other stakeholders and community members. Here’s some of what’s available to help get it done:
WABA’s Comms team is here to help you get the right messages to the right people. They assist staff with skill building in things like Salesforce and WordPress.
WABA’s Programs & Outreach team is already on the ground all across the Region providing in-person and online courses and webinars. They are also attending farmers markets and community events to foster and build relationships with community partners.
WABA’s development team engages with our WABA members and provides opportunities for people to come together and celebrate biking.
COMPENSATION & BENEFITS
This is an 18-month contract, with the possibility of extension depending on further funding. This is a full-time, salaried exempt position. The expected salary range is $45,000- $50,000.
100% employer-paid health, dental, and vision insurance premiums.
Vacation, sick and personal leave, including:
Accrue up to 120 hours of paid vacation starting in your first year
Accrue up to 160 hours of paid sick time starting in your first year.
WABA supports and promotes the health of its staff. You may use accrued sick time for unscheduled leave when not feeling well (mind or body), as well as for scheduled medical appointments.
Paid time off for holidays following the federal holiday calendar.
8 weeks paid parental leave and up to 8 weeks of additional parental leave from the DC Paid Family Leave Act (based on eligibility).
Immediate access to WABA’s 403(b) retirement program, with up to a 5% employer match after one-year of service.
Optional commuter transit benefit (pre tax deduction).
Optional voluntary benefits including life insurance, short-term disability, and long-term disability.
A fun and relaxed workplace environment.
Passionate, supportive colleagues who are dedicated to working together for our mission and seeing the impact of our work.
HOW TO APPLY
Send a compelling, relevant cover letter and resume to jobs@waba.org with “Trails Coalition Coordinator” in the subject line. We anticipate interviews will begin in early December with a start date in January. The application period is open until Wednesday, December 15th.
WABA is committed to providing equal employment opportunity for all persons regardless of race, color, religion, national origin, marital status, arrest record or criminal convictions, political affiliation, sexual orientation or gender identity, disability, sex, or age.
No phone calls please.
Washington Area Bicyclist Association
2599 Ontario Rd NW, Washignton DC
Trail Ranger Operations Manager
The Washington Area Bicyclist Association is looking for a Trail Ranger Operations Manager to help improve and champion world-class trails in the District. In collaboration with the Outreach Manager and led by the Trail Ranger and Outreach Director, the Operations Manager will run the nationally unique DC Trail Ranger Program. We are looking for someone with strong attention to logistical details, who loves collaboration, feedback and being wiling to try something new, and who can dream big and implement a trails program that prioritizes being inclusive, welcoming and supportive to trail users and staff. This position (and program!) includes a lot of different knowledge areas — we are not expecting new staff to know it all at the beginning, and the skills and strengths of everyone on the team will shape the particulars of how the program is run.
The Trail Ranger Operations Manager is expected to begin January 11th, 2022. Pay will be $54,000 – $60,000 salaried with benefits. Fulfillment and year-over-year continuity of these positions is subject to funding.
About the Trail Rangers Program
WABA’s Trail Ranger Program aims to make the District trails welcoming and inclusive to all residents, frequently used, and in a state of good repair. The program encourages trail use through daily trail presence, community engagement, trail maintenance, and trail user assistance. Trail Rangers cover paved multi-use trails within the District, including the Metropolitan Branch Trail, Anacostia River Trail, Marvin Gaye Trail, Oxon Run Trail, and connecting street routes. Trail Rangers act as trail ambassadors, offering a consistent and friendly presence to make the trails more enjoyable, inclusive and dependable for transportation and recreation.
Starting in 2022, the Trail Ranger Program will have full-time, year round staffing and operations (the program was seasonal for the previous nine years). Year round operation will enable WABA to have a professional trail team with ongoing training and skill development.
WABA’s Trail Ranger Program contract with the District’s Urban Forestry Division goes through 2024, with possibilities of extension beyond 2024. These positions are contingent upon annual funding renewal.
You can learn more about the Trail Ranger program here.
The Team
The WABA Trail Ranger Team will be an eight person team: we will have a Trail Ranger and Outreach Director, an Outreach Manager, an Operations Manager and five DC Trail Ranger field staff. Day-to-day management of the program will be done by the Operations and Outreach Managers with overall strategy and regional coordination by the Director. Team culture heavily values collaboration and mutual respect, with weekly all-staff team meetings and many decisions made or led by field staff. Individual Trail Rangers will report directly to either the Operations or Outreach Manager.
JOB RESPONSIBILITIES:
Implement the DC Trail Ranger Program: In collaboration with the Trail Ranger Outreach Manager, you’ll run the Trail Ranger program, including directly supervising two full-time Trail Ranger staff with a lense towards managing for diversity, equity and inclusion. You’ll also do some Trail Rangers shifts, and be responsible for completing program reporting and invoicing.
Manage the Trail Ranger Program’s field operations and protocols: Your role will focus on program operations, including shift scheduling, managing tool and fleet bike maintenance, and issue reporting. You’ll also manage and determine DC Trail Ranger protocols for staff safety, risk mitigation, trail conditions, and the ecological health of the District.
Trail maintenance coordination: You’ll work with the Trail Rangers to track the big-picture maintenance conditions of DC trails, ensure the program is compliant with District Department of Transportation’s (DDOT) maintenance standards, and be the primary point of contact for complicated and/or multi-agency projects. This includes collaborating with the DDOT on trail projects and annual trail condition audits. You’ll also help develop WABA’s networks and relationships with other non-profit organizations, businesses, elected public officials, governmental agencies, and community leaders in the trail corridors.
This position will be based from WABA’s Adams Morgan office.
QUALIFICATIONS
You should apply if you meet at least 70% of the following required and 1+ of the useful criteria (Ie We would love to consider you as a candidate and don’t expect staff to know everything on day one! Give us your best pitch of how your professional and/or personal experience fits the job qualifications and the role in your cover letter):
Required :
One to three years experience in operations management, including shift scheduling, stock management, invoicing, database tracking (could include: food and retail service, small business management, maintenance operations, and more)
One or more years of staff management experience, including mentoring, developing, and evaluating employees.
Experience with grant program management and reporting.
Financial program management, including monitoring, reporting, tracking expenditures, invoicing, and projections.
Enthusiastic, sincere interpersonal and communications skills, both informal and written, including active listening and learning.
The ability to organize time wisely and balance many projects in a relaxed, fun environment.
A flexible schedule and willingness to work some outside of traditional business hours (i.e. mornings before 9 AM, evenings after 5 PM, and weekends).
A proven track record for being dependable, timely, and communicative.
Proven track record for working collaboratively within a team
A commitment to respect, include, and be kind to all.
Creative problem-solving skills and capacity to innovate.
An understanding of how race, gender, and other factors shape conversations and experiences, and how climate and transportation justice are connected to a trails program.
The willingness to continually learn more about trails, neighborhood history and the many different cultural competencies necessary for working in the DC region.
A strong commitment to WABA ’s mission, vision, and diversity, inclusion and equity goals.
Be fully vaccinated against COVID-19 or be eligible for an exemption as defined by the District of Columbia Mayor’s Order 2021-099, Section III .
Useful experience and skills:
Lived experience with our program trails, and the nearby neighbors and neighborhoods, especially near Marvin Gaye and Oxon Run trails.
Street smarts. By which we mean knowledge to make nuanced decisions and support field staff as is necessary in a field program including recognizing hate language in graffiti, what might be at play in perceived threats to trail users and/or which options are safest for engaging angry members of the public.
Working fluency in Spanish, ASL and/or Amharic.
Experience working in or managing a multi-lingual, including mixed Deaf and hearing, work environment.
Experience with a field-based operations team, especially on bicycles.
Experience with Google Suite (Gmail, Chat, Drive, Sheets, Docs) and Salesforce.
Working knowledge of bicycle maintenance, up to including flat repair, shifting adjustments, hydraulic brake maintenance, and regular maintenance tasks needed for a bike fleet (complicated maintenance will be performed by a local bicycle shop).
Trained or formal experience with mid-Atlantic ecology, and invasive and native plant identification.
Experience with paved multi-use trail or park maintenance operations.
Experience with urban watershed restoration and management.
Previous experience as a DC Trail Ranger.
District residency is preferred.
SUPPORT
There’s a lot of work to do! Here’s some of what’s available to help get it done:
Nine years of Trail Ranger program institutional knowledge, tools and protocols.
WABA’s Programs team is already on the ground all across the District.
Existing operations relationships to DDOT, other District and regional entities, including the 60+ members of the Capital Trails Coalition.
An inclusive, collaborative professional team environment.
We’re setup as an intersectional outreach program that recognizes the multitudes of identities and promotes diversity, inclusion, and equity for employees and the public.
BENEFITS
This is a full time salaried exempt position with one-to-one compensatory time in exchange for any additional hours worked.
The expected salary range is $54,000 – $60,000.
100% employer-paid health, dental, and vision insurance premiums.
Vacation, sick and personal leave, including:
Accrue up to 120 hours of paid vacation starting in your first year, with additional hours after two, five, and ten years of service.
Accrue up to 160 hours annually of paid sick time starting in your first year.
WABA supports and promotes the health of its staff. You may use accrued sick time for unscheduled leave when not feeling well (mind or body), as well as for scheduled medical appointments.
Paid time off for holidays following the federal holiday calendar.
8 weeks paid parental leave and up to 8 weeks of additional parental leave from the DC Paid Family Leave act (based on eligibility).
Immediate access to WABA’s 403(b) retirement program, with up to a 5% employer match after one-year of service.
Optional commuter transit benefit (pre tax deduction)
Optional voluntary benefits including life insurance, short-term disability, and long-term disability.
A fun and relaxed workplace environment.
Passionate, supportive colleagues who are dedicated to working together for our mission and seeing the impact of our work.
COVID-19 Operational Staff Safety Plan:
WABA expects that some COVID-19 precautions will be necessary for the 2022 season and potentially beyond. The health of staff and trail users is a top priority.
Properly worn quality masks may be required on the job, except for distanced water and snack breaks. Masks will be provided when necessary.
The majority of Trail Ranger work will be performed outside.
APPLY
Send a cover letter and resume to jobs@waba.org with “Trail Ranger Operations Manager” in the subject line. Please make sure your application illustrates how you meet the qualifications for the job and what additional skills you would bring to the program. Applications are due by December 8th, 2021 and we expect the positions to start e January 11th, 2022.
No phone calls please.
EEO Statement:
WABA is committed to providing equal employment opportunity for all persons regardless of race, color, religion, national origin, marital status, arrest record or criminal convictions, political affiliation, sexual orientation or gender identity, disability, sex, or age.
Nov 24, 2021
Full time
Trail Ranger Operations Manager
The Washington Area Bicyclist Association is looking for a Trail Ranger Operations Manager to help improve and champion world-class trails in the District. In collaboration with the Outreach Manager and led by the Trail Ranger and Outreach Director, the Operations Manager will run the nationally unique DC Trail Ranger Program. We are looking for someone with strong attention to logistical details, who loves collaboration, feedback and being wiling to try something new, and who can dream big and implement a trails program that prioritizes being inclusive, welcoming and supportive to trail users and staff. This position (and program!) includes a lot of different knowledge areas — we are not expecting new staff to know it all at the beginning, and the skills and strengths of everyone on the team will shape the particulars of how the program is run.
The Trail Ranger Operations Manager is expected to begin January 11th, 2022. Pay will be $54,000 – $60,000 salaried with benefits. Fulfillment and year-over-year continuity of these positions is subject to funding.
About the Trail Rangers Program
WABA’s Trail Ranger Program aims to make the District trails welcoming and inclusive to all residents, frequently used, and in a state of good repair. The program encourages trail use through daily trail presence, community engagement, trail maintenance, and trail user assistance. Trail Rangers cover paved multi-use trails within the District, including the Metropolitan Branch Trail, Anacostia River Trail, Marvin Gaye Trail, Oxon Run Trail, and connecting street routes. Trail Rangers act as trail ambassadors, offering a consistent and friendly presence to make the trails more enjoyable, inclusive and dependable for transportation and recreation.
Starting in 2022, the Trail Ranger Program will have full-time, year round staffing and operations (the program was seasonal for the previous nine years). Year round operation will enable WABA to have a professional trail team with ongoing training and skill development.
WABA’s Trail Ranger Program contract with the District’s Urban Forestry Division goes through 2024, with possibilities of extension beyond 2024. These positions are contingent upon annual funding renewal.
You can learn more about the Trail Ranger program here.
The Team
The WABA Trail Ranger Team will be an eight person team: we will have a Trail Ranger and Outreach Director, an Outreach Manager, an Operations Manager and five DC Trail Ranger field staff. Day-to-day management of the program will be done by the Operations and Outreach Managers with overall strategy and regional coordination by the Director. Team culture heavily values collaboration and mutual respect, with weekly all-staff team meetings and many decisions made or led by field staff. Individual Trail Rangers will report directly to either the Operations or Outreach Manager.
JOB RESPONSIBILITIES:
Implement the DC Trail Ranger Program: In collaboration with the Trail Ranger Outreach Manager, you’ll run the Trail Ranger program, including directly supervising two full-time Trail Ranger staff with a lense towards managing for diversity, equity and inclusion. You’ll also do some Trail Rangers shifts, and be responsible for completing program reporting and invoicing.
Manage the Trail Ranger Program’s field operations and protocols: Your role will focus on program operations, including shift scheduling, managing tool and fleet bike maintenance, and issue reporting. You’ll also manage and determine DC Trail Ranger protocols for staff safety, risk mitigation, trail conditions, and the ecological health of the District.
Trail maintenance coordination: You’ll work with the Trail Rangers to track the big-picture maintenance conditions of DC trails, ensure the program is compliant with District Department of Transportation’s (DDOT) maintenance standards, and be the primary point of contact for complicated and/or multi-agency projects. This includes collaborating with the DDOT on trail projects and annual trail condition audits. You’ll also help develop WABA’s networks and relationships with other non-profit organizations, businesses, elected public officials, governmental agencies, and community leaders in the trail corridors.
This position will be based from WABA’s Adams Morgan office.
QUALIFICATIONS
You should apply if you meet at least 70% of the following required and 1+ of the useful criteria (Ie We would love to consider you as a candidate and don’t expect staff to know everything on day one! Give us your best pitch of how your professional and/or personal experience fits the job qualifications and the role in your cover letter):
Required :
One to three years experience in operations management, including shift scheduling, stock management, invoicing, database tracking (could include: food and retail service, small business management, maintenance operations, and more)
One or more years of staff management experience, including mentoring, developing, and evaluating employees.
Experience with grant program management and reporting.
Financial program management, including monitoring, reporting, tracking expenditures, invoicing, and projections.
Enthusiastic, sincere interpersonal and communications skills, both informal and written, including active listening and learning.
The ability to organize time wisely and balance many projects in a relaxed, fun environment.
A flexible schedule and willingness to work some outside of traditional business hours (i.e. mornings before 9 AM, evenings after 5 PM, and weekends).
A proven track record for being dependable, timely, and communicative.
Proven track record for working collaboratively within a team
A commitment to respect, include, and be kind to all.
Creative problem-solving skills and capacity to innovate.
An understanding of how race, gender, and other factors shape conversations and experiences, and how climate and transportation justice are connected to a trails program.
The willingness to continually learn more about trails, neighborhood history and the many different cultural competencies necessary for working in the DC region.
A strong commitment to WABA ’s mission, vision, and diversity, inclusion and equity goals.
Be fully vaccinated against COVID-19 or be eligible for an exemption as defined by the District of Columbia Mayor’s Order 2021-099, Section III .
Useful experience and skills:
Lived experience with our program trails, and the nearby neighbors and neighborhoods, especially near Marvin Gaye and Oxon Run trails.
Street smarts. By which we mean knowledge to make nuanced decisions and support field staff as is necessary in a field program including recognizing hate language in graffiti, what might be at play in perceived threats to trail users and/or which options are safest for engaging angry members of the public.
Working fluency in Spanish, ASL and/or Amharic.
Experience working in or managing a multi-lingual, including mixed Deaf and hearing, work environment.
Experience with a field-based operations team, especially on bicycles.
Experience with Google Suite (Gmail, Chat, Drive, Sheets, Docs) and Salesforce.
Working knowledge of bicycle maintenance, up to including flat repair, shifting adjustments, hydraulic brake maintenance, and regular maintenance tasks needed for a bike fleet (complicated maintenance will be performed by a local bicycle shop).
Trained or formal experience with mid-Atlantic ecology, and invasive and native plant identification.
Experience with paved multi-use trail or park maintenance operations.
Experience with urban watershed restoration and management.
Previous experience as a DC Trail Ranger.
District residency is preferred.
SUPPORT
There’s a lot of work to do! Here’s some of what’s available to help get it done:
Nine years of Trail Ranger program institutional knowledge, tools and protocols.
WABA’s Programs team is already on the ground all across the District.
Existing operations relationships to DDOT, other District and regional entities, including the 60+ members of the Capital Trails Coalition.
An inclusive, collaborative professional team environment.
We’re setup as an intersectional outreach program that recognizes the multitudes of identities and promotes diversity, inclusion, and equity for employees and the public.
BENEFITS
This is a full time salaried exempt position with one-to-one compensatory time in exchange for any additional hours worked.
The expected salary range is $54,000 – $60,000.
100% employer-paid health, dental, and vision insurance premiums.
Vacation, sick and personal leave, including:
Accrue up to 120 hours of paid vacation starting in your first year, with additional hours after two, five, and ten years of service.
Accrue up to 160 hours annually of paid sick time starting in your first year.
WABA supports and promotes the health of its staff. You may use accrued sick time for unscheduled leave when not feeling well (mind or body), as well as for scheduled medical appointments.
Paid time off for holidays following the federal holiday calendar.
8 weeks paid parental leave and up to 8 weeks of additional parental leave from the DC Paid Family Leave act (based on eligibility).
Immediate access to WABA’s 403(b) retirement program, with up to a 5% employer match after one-year of service.
Optional commuter transit benefit (pre tax deduction)
Optional voluntary benefits including life insurance, short-term disability, and long-term disability.
A fun and relaxed workplace environment.
Passionate, supportive colleagues who are dedicated to working together for our mission and seeing the impact of our work.
COVID-19 Operational Staff Safety Plan:
WABA expects that some COVID-19 precautions will be necessary for the 2022 season and potentially beyond. The health of staff and trail users is a top priority.
Properly worn quality masks may be required on the job, except for distanced water and snack breaks. Masks will be provided when necessary.
The majority of Trail Ranger work will be performed outside.
APPLY
Send a cover letter and resume to jobs@waba.org with “Trail Ranger Operations Manager” in the subject line. Please make sure your application illustrates how you meet the qualifications for the job and what additional skills you would bring to the program. Applications are due by December 8th, 2021 and we expect the positions to start e January 11th, 2022.
No phone calls please.
EEO Statement:
WABA is committed to providing equal employment opportunity for all persons regardless of race, color, religion, national origin, marital status, arrest record or criminal convictions, political affiliation, sexual orientation or gender identity, disability, sex, or age.
Washington Area Bicyclist Association
Washington DC
DC Trail Rangers
Do you love being outdoors and connecting with people? Want to be part of a collaborative trail team in DC, and be paid to engage with folks about trails and fix trails?
The Washington Area Bicyclist Association (WABA) is looking for passionate and energetic professional trail champions with a wide range of skills and experiences for our permanent Trail Ranger Team . We are looking to hire five dependable and thoughtful people who can grow into their roles. Beyond this, there is not a standard job history, experience of biking, years of experience or skills set that made previous Trail Rangers successful. This position (and program!) includes a lot of different knowledge areas — we are not expecting new staff to know it all at the beginning, and the skills and strengths of everyone on the team will shape some particulars of how the program is run.
These positions are expected to begin January 18th, 2022. Pay will be $45,760 annual salary, and benefits. These positions are permanent full-time opportunities, with five day, 8 hour per shift work weeks. A standard work week will be either Tuesday through Saturday or Sunday through Thursday for individual staff. Shifts will vary in start time to ensure varied trail presence, more details are included below.
About the Trail Rangers Program
WABA’s Trail Ranger Program aims to make the District trails welcoming and inclusive to all residents, frequently used, and in a state of good repair. The program encourages trail use through daily trail presence, community engagement, trail maintenance, and trail user assistance. Trail Rangers cover paved multi-use trails within the District, including the Metropolitan Branch Trail, Anacostia River Trail, Marvin Gaye Trail, Oxon Run Trail, and connecting street routes. Trail Rangers act as trail ambassadors, offering a consistent and friendly presence to make the trails more enjoyable, inclusive and dependable for transportation and recreation.
Starting in 2022, the Trail Ranger Program will have full-time, year round staffing and operations (the program was seasonal for the previous nine years). Year round operation will enable WABA to have a professional trail team with ongoing training and skill development.
WABA’s Trail Ranger Program contract with the District’s Urban Forestry Division goes through 2024, with possibilities of extension beyond 2024. These positions are contingent upon annual funding renewal.
You can learn more about the Trail Ranger program here.
The Team
The WABA Trail Ranger Team will be an eight person team: we will have a Trail Ranger and Outreach Director, an Outreach Manager, an Operations Manager and five DC Trail Ranger field staff. Day-to-day management of the program will be done by the Operations and Outreach Managers with overall strategy and regional coordination by the Director. Team culture heavily values collaboration and mutual respect, with weekly all-staff team meetings and many decisions made or led by field staff. Individual Trail Rangers will report directly to either the Operations or Outreach Manager.
JOB RESPONSIBILITIES:
Spend the majority of your work hours outside, biking on or between trails year-round (except during thunderstorms, very cold days, and other hazardous conditions).
Work eight-hour shifts with a partner, riding electric-assist cargo bikes at a relaxed, conversational pace.
Collaborate with your team members to determine daily priorities and share program information.
Support and encourage trail use with friendly and helpful trail presence, regular maintenance efforts and consistent outreach events.
Help lower barriers to bicycling, build community, and build a more robust trail network.
Run trail cleanups, and a variety of programming and community events with the Outreach and Operations Managers, including outside and inside programming.
Perform trail condition inspections and trail corridor maintenance, including pruning branches, gathering trash, and removing obstructions.
Track outreach and maintenance work in Google Sheets and Salesforce.
This position will be based from WABA’s Adams Morgan office.
QUALIFICATIONS
We would love to consider you as a candidate and don’t expect staff to know everything on day one! Give us your best pitch of how your professional and/or personal experience fits the job qualifications and the role in your cover letter:
Trail Rangers must have:
A proven track record for being dependable, timely, and communicative.
The willingness to be positive and engaging in a public setting.
The willingness and enthusiasm to work in a collaborative team and as a proactive, self starter.
The capacity to be available for 40 hours per week in 8 hour shifts with weekday and weekend availability. Shifts are generally:
6:30 am – 2:30 pm, 9:00 am – 5:00 pm or 11:00 am – 7:00 pm on weekdays.
9:00 am – 5:00 pm for Saturday or Sunday shifts.
Individual Trail Rangers will either work Tuesday to Saturday or Sunday to Thursdays.
A commitment to being a safe and exemplary bicyclist.
A commitment to respect, include, and be kind to all.
An understanding of how race, gender, and other factors shape conversations and experiences.
The willingness to continually learn more about trails, neighborhood history and the many different cultural competencies necessary for working in the DC region.
The ability to ride a bike, with a willingness to ride in mixed city traffic and off-street trails.
Be fully vaccinated against COVID-19 or be eligible for an exemption as defined by the District of Columbia Mayor’s Order 2021-099, Section III .
Additional qualifications and experience that are helpful but not required:
Lived experience with our program trails, and the nearby neighbors and neighborhoods, especially near Marvin Gaye Trail, Anacostia Park, and Oxon Run Trail.
A proven track record for working collaboratively within a team.
Excellent communication skills in informal settings and across lines of difference.
Creative problem-solving skills and capacity to innovate.
The ability to prioritize and a thoughtful attention to detail.
Street smarts. By which we mean knowledge to make nuanced decisions while doing a field-based job, including recognizing hate language in graffiti, what might be at play in perceived threats to trail users and/or which options are safest for engaging angry members of the public.
Experience working in a multi-lingual, including mixed Deaf and hearing, work environment
Basic computer skills.
Experience with Google Suite (Gmail, Chat, Drive, Sheets, Docs) and our Salesforce database.
District residency is preferred.
As a team based program, we are looking for one or more employees to have:
Amateur or formal experience in mid-Atlantic plant identification and ecology, and native plant restoration.
Working fluency in Spanish, ASL and/or Amharic.
Previous experience as a DC Trail Ranger.
Working knowledge of bicycle maintenance, up to and including flat repair, shifting adjustments, hydraulic brake maintenance, and regular maintenance tasks needed for the Tern fleet bikes (complicated maintenance will be performed by a local bicycle shop).
SUPPORT
There’s a lot of work to do! Here’s some of what’s available to help get it done:
Orientation and team management that prioritizes your well-being, including training in preventing common bicycling injuries.
Doing our best to have a consistent schedule that respects your time and outside obligations.
Providing all the tools, bikes and materials needed to perform the job, including Tern electric cargo bikes.
Nine years of institutional knowledge in running the DC Trail Ranger program.
Teaching you the skills necessary for the job (urban bike riding, basic trail maintenance, basic bike maintenance, how to do field outreach, Salesforce).
An inclusive, collaborative professional team environment.
We’re setup as an intersectional outreach program that recognizes the multitudes of identities and promotes diversity, inclusion, and equity for employees and the public.
WABA’s other Outreach Program staff for knowledge sharing and collaboration.
A lot of other events and resources by WABA and trail partners to chat with trail users about.
BENEFITS
These are full-time, salaried non-exempt positions.
The expected salary is $45,760.
100% employer-paid health, dental, and vision insurance premiums.
Vacation, sick and personal leave, including:
Accrue up to 120 hours of paid vacation starting in your first year, with additional hours after two, five, and ten years of service.
Accrue up to 160 hours annually of paid sick time starting in your first year.
WABA supports and promotes the health of its staff. You may use accrued sick time for unscheduled leave when not feeling well (mind or body), as well as for scheduled medical appointments.
Paid time off for holidays following the federal holiday calendar.
8 weeks paid parental leave and up to 8 weeks of additional parental leave from the DC Paid Family Leave act (based on eligibility).
Immediate access to WABA’s 403(b) retirement program, with up to a 5% employer match after one-year of service.
Optional commuter transit benefit (pre tax deduction)
Optional voluntary benefits including life insurance, short-term disability, and long-term disability.
A fun and relaxed workplace environment.
Passionate, supportive colleagues who are dedicated to working together for our mission and seeing the impact of our work.
COVID-19 Operational Staff Safety Plan:
WABA expects that some COVID-19 precautions will be necessary for the 2022 season and potentially beyond. The health of staff and trail users is a top priority.
Properly worn quality masks may be required on the job, except for distanced water and snack breaks. Masks will be provided when necessary.
The majority of Trail Ranger work will be performed outside.
APPLY
Please email a cover letter and resume to jobs@waba.org with “DC Trail Ranger” as the subject line. Please make sure your application illustrates how you meet the qualifications for the job and what additional skills you would bring to the team. Applications are due by December 8th, 2021 and we expect the positions to start January 18th, 2022.
Here are some helpful resources as you prepare your job application materials: compilation of resources and resume basics .
EEO Statement:
WABA is committed to providing equal employment opportunity for all persons regardless of race, color, religion, national origin, marital status, arrest record or criminal convictions, political affiliation, sexual orientation or gender identity, disability, sex, or age.
Nov 24, 2021
Full time
DC Trail Rangers
Do you love being outdoors and connecting with people? Want to be part of a collaborative trail team in DC, and be paid to engage with folks about trails and fix trails?
The Washington Area Bicyclist Association (WABA) is looking for passionate and energetic professional trail champions with a wide range of skills and experiences for our permanent Trail Ranger Team . We are looking to hire five dependable and thoughtful people who can grow into their roles. Beyond this, there is not a standard job history, experience of biking, years of experience or skills set that made previous Trail Rangers successful. This position (and program!) includes a lot of different knowledge areas — we are not expecting new staff to know it all at the beginning, and the skills and strengths of everyone on the team will shape some particulars of how the program is run.
These positions are expected to begin January 18th, 2022. Pay will be $45,760 annual salary, and benefits. These positions are permanent full-time opportunities, with five day, 8 hour per shift work weeks. A standard work week will be either Tuesday through Saturday or Sunday through Thursday for individual staff. Shifts will vary in start time to ensure varied trail presence, more details are included below.
About the Trail Rangers Program
WABA’s Trail Ranger Program aims to make the District trails welcoming and inclusive to all residents, frequently used, and in a state of good repair. The program encourages trail use through daily trail presence, community engagement, trail maintenance, and trail user assistance. Trail Rangers cover paved multi-use trails within the District, including the Metropolitan Branch Trail, Anacostia River Trail, Marvin Gaye Trail, Oxon Run Trail, and connecting street routes. Trail Rangers act as trail ambassadors, offering a consistent and friendly presence to make the trails more enjoyable, inclusive and dependable for transportation and recreation.
Starting in 2022, the Trail Ranger Program will have full-time, year round staffing and operations (the program was seasonal for the previous nine years). Year round operation will enable WABA to have a professional trail team with ongoing training and skill development.
WABA’s Trail Ranger Program contract with the District’s Urban Forestry Division goes through 2024, with possibilities of extension beyond 2024. These positions are contingent upon annual funding renewal.
You can learn more about the Trail Ranger program here.
The Team
The WABA Trail Ranger Team will be an eight person team: we will have a Trail Ranger and Outreach Director, an Outreach Manager, an Operations Manager and five DC Trail Ranger field staff. Day-to-day management of the program will be done by the Operations and Outreach Managers with overall strategy and regional coordination by the Director. Team culture heavily values collaboration and mutual respect, with weekly all-staff team meetings and many decisions made or led by field staff. Individual Trail Rangers will report directly to either the Operations or Outreach Manager.
JOB RESPONSIBILITIES:
Spend the majority of your work hours outside, biking on or between trails year-round (except during thunderstorms, very cold days, and other hazardous conditions).
Work eight-hour shifts with a partner, riding electric-assist cargo bikes at a relaxed, conversational pace.
Collaborate with your team members to determine daily priorities and share program information.
Support and encourage trail use with friendly and helpful trail presence, regular maintenance efforts and consistent outreach events.
Help lower barriers to bicycling, build community, and build a more robust trail network.
Run trail cleanups, and a variety of programming and community events with the Outreach and Operations Managers, including outside and inside programming.
Perform trail condition inspections and trail corridor maintenance, including pruning branches, gathering trash, and removing obstructions.
Track outreach and maintenance work in Google Sheets and Salesforce.
This position will be based from WABA’s Adams Morgan office.
QUALIFICATIONS
We would love to consider you as a candidate and don’t expect staff to know everything on day one! Give us your best pitch of how your professional and/or personal experience fits the job qualifications and the role in your cover letter:
Trail Rangers must have:
A proven track record for being dependable, timely, and communicative.
The willingness to be positive and engaging in a public setting.
The willingness and enthusiasm to work in a collaborative team and as a proactive, self starter.
The capacity to be available for 40 hours per week in 8 hour shifts with weekday and weekend availability. Shifts are generally:
6:30 am – 2:30 pm, 9:00 am – 5:00 pm or 11:00 am – 7:00 pm on weekdays.
9:00 am – 5:00 pm for Saturday or Sunday shifts.
Individual Trail Rangers will either work Tuesday to Saturday or Sunday to Thursdays.
A commitment to being a safe and exemplary bicyclist.
A commitment to respect, include, and be kind to all.
An understanding of how race, gender, and other factors shape conversations and experiences.
The willingness to continually learn more about trails, neighborhood history and the many different cultural competencies necessary for working in the DC region.
The ability to ride a bike, with a willingness to ride in mixed city traffic and off-street trails.
Be fully vaccinated against COVID-19 or be eligible for an exemption as defined by the District of Columbia Mayor’s Order 2021-099, Section III .
Additional qualifications and experience that are helpful but not required:
Lived experience with our program trails, and the nearby neighbors and neighborhoods, especially near Marvin Gaye Trail, Anacostia Park, and Oxon Run Trail.
A proven track record for working collaboratively within a team.
Excellent communication skills in informal settings and across lines of difference.
Creative problem-solving skills and capacity to innovate.
The ability to prioritize and a thoughtful attention to detail.
Street smarts. By which we mean knowledge to make nuanced decisions while doing a field-based job, including recognizing hate language in graffiti, what might be at play in perceived threats to trail users and/or which options are safest for engaging angry members of the public.
Experience working in a multi-lingual, including mixed Deaf and hearing, work environment
Basic computer skills.
Experience with Google Suite (Gmail, Chat, Drive, Sheets, Docs) and our Salesforce database.
District residency is preferred.
As a team based program, we are looking for one or more employees to have:
Amateur or formal experience in mid-Atlantic plant identification and ecology, and native plant restoration.
Working fluency in Spanish, ASL and/or Amharic.
Previous experience as a DC Trail Ranger.
Working knowledge of bicycle maintenance, up to and including flat repair, shifting adjustments, hydraulic brake maintenance, and regular maintenance tasks needed for the Tern fleet bikes (complicated maintenance will be performed by a local bicycle shop).
SUPPORT
There’s a lot of work to do! Here’s some of what’s available to help get it done:
Orientation and team management that prioritizes your well-being, including training in preventing common bicycling injuries.
Doing our best to have a consistent schedule that respects your time and outside obligations.
Providing all the tools, bikes and materials needed to perform the job, including Tern electric cargo bikes.
Nine years of institutional knowledge in running the DC Trail Ranger program.
Teaching you the skills necessary for the job (urban bike riding, basic trail maintenance, basic bike maintenance, how to do field outreach, Salesforce).
An inclusive, collaborative professional team environment.
We’re setup as an intersectional outreach program that recognizes the multitudes of identities and promotes diversity, inclusion, and equity for employees and the public.
WABA’s other Outreach Program staff for knowledge sharing and collaboration.
A lot of other events and resources by WABA and trail partners to chat with trail users about.
BENEFITS
These are full-time, salaried non-exempt positions.
The expected salary is $45,760.
100% employer-paid health, dental, and vision insurance premiums.
Vacation, sick and personal leave, including:
Accrue up to 120 hours of paid vacation starting in your first year, with additional hours after two, five, and ten years of service.
Accrue up to 160 hours annually of paid sick time starting in your first year.
WABA supports and promotes the health of its staff. You may use accrued sick time for unscheduled leave when not feeling well (mind or body), as well as for scheduled medical appointments.
Paid time off for holidays following the federal holiday calendar.
8 weeks paid parental leave and up to 8 weeks of additional parental leave from the DC Paid Family Leave act (based on eligibility).
Immediate access to WABA’s 403(b) retirement program, with up to a 5% employer match after one-year of service.
Optional commuter transit benefit (pre tax deduction)
Optional voluntary benefits including life insurance, short-term disability, and long-term disability.
A fun and relaxed workplace environment.
Passionate, supportive colleagues who are dedicated to working together for our mission and seeing the impact of our work.
COVID-19 Operational Staff Safety Plan:
WABA expects that some COVID-19 precautions will be necessary for the 2022 season and potentially beyond. The health of staff and trail users is a top priority.
Properly worn quality masks may be required on the job, except for distanced water and snack breaks. Masks will be provided when necessary.
The majority of Trail Ranger work will be performed outside.
APPLY
Please email a cover letter and resume to jobs@waba.org with “DC Trail Ranger” as the subject line. Please make sure your application illustrates how you meet the qualifications for the job and what additional skills you would bring to the team. Applications are due by December 8th, 2021 and we expect the positions to start January 18th, 2022.
Here are some helpful resources as you prepare your job application materials: compilation of resources and resume basics .
EEO Statement:
WABA is committed to providing equal employment opportunity for all persons regardless of race, color, religion, national origin, marital status, arrest record or criminal convictions, political affiliation, sexual orientation or gender identity, disability, sex, or age.
About PresenceLearning
PresenceLearning is the leading provider of online speech and occupational therapy, behavioral and mental health services, and assessments for K-12 districts for children with special needs. We are dedicated to ensuring that all students in the preK-12 education system receive the special education related services they need to grow and thrive. We supply exceptional teletherapy tools for providers to serve and support students and schools. Founded in 2009, we are a growth stage company backed by Bain Capital’s Double Impact Fund, Catalyst Investors and New Markets Venture Fund. We currently have 150+ employees and 1,500 clinicians working in our network. We are a national company, headquartered in NYC, with the majority of our employees working remotely.
Why is this role important?
As a School Partnership Associate (SPA), you have the opportunity to impact the lives of children in a positive way. Our mission is to help children unlock their full potential by democratizing access to life-changing care. By opening up dialogue with school administrators, you will be able to discuss their challenges and show how online Special Education services have helped administrators fill gaps in service delivery.
What will you do at PresenceLearning?
Make outbound calls to District-level administrators and School Superintendents to qualify leads.
Qualify inbound leads.
Conduct thoughtful research on target accounts in order to turn cold calls into warm calls.
Using your creativity and excellent communication skills, initiate quality conversations with target accounts.
Schedule qualified business meetings for your field sales representative.
Collaborate with your field sales rep to develop a target account plan.
Build and nurture relationships with district administrators using thoughtful messaging and resources
Make on-site visits to school district offices to initiate conversations with Special Education administrators.
Represent PresenceLearning at Special Education related meetings, conferences, and parent education events.
Virtually deliver engaging presentations that allow schools and districts to gain a better understanding of how live, online therapy sessions are conducted.
Average travel time is 50% per quarter.
What are we looking for?
A passion for improving the lives of children and their families.
A motivated self-starter who can master the art of managing the activities required to hit personal and company revenue goals.
Creative in their approach to build the sales pipeline.
An individual with a high-level of organization who follows up and follows through in a timely manner with prospects.
Strong communication skills. You must be comfortable engaging in conversations both in person, on the phone and in front of groups.
Excellent grammar and writing skills.
Teamplayer: It’s critical that you execute a well developed success plan that is constructed and agreed upon by you and your account team.
Metrics oriented: You understand what your daily, weekly and monthly activity must be in order for you to achieve personal goals.
Objection handling doesn’t scare you. You prepare for and practice objection handling scenarios and use success stories to redirect the conversation.
You will use the sales acceleration tools provided to improve productivity.
Positive attitude and solution oriented.
BA or MA in education is a plus.
Experience with Salesforce/CRM tool and sales enablement tools is a plus.
Must have a car as this role requires onsite visits and face to face meetings.
Must have appropriate home office space, high-speed internet connection and cell phone reception.
You will do well here if:
You display enthusiasm in all aspects of the position.
You stay up to date with the Special Education space and seek ways to continue building knowledge and expertise.
You invest in your skill set and seek opportunities to continue developing professionally
You are focused and driven to meet and exceed goals
You handle both wins and rejections with grace.
You share best practices and challenges with your manager and team.
You understand the power of listening and asking the right questions at the appropriate time.
You are able to balance being competitive and collaborative
You know how to build trust and customer satisfaction.
A previous educator, coach, mentor, administrator who is looking to build a career in sales.
Position details
This role is a remote opportunity and preferred location is based out of your home office in Portland, OR
Occasional travel may be required (post-COVID) for meetings or conferences
Aug 20, 2021
Full time
About PresenceLearning
PresenceLearning is the leading provider of online speech and occupational therapy, behavioral and mental health services, and assessments for K-12 districts for children with special needs. We are dedicated to ensuring that all students in the preK-12 education system receive the special education related services they need to grow and thrive. We supply exceptional teletherapy tools for providers to serve and support students and schools. Founded in 2009, we are a growth stage company backed by Bain Capital’s Double Impact Fund, Catalyst Investors and New Markets Venture Fund. We currently have 150+ employees and 1,500 clinicians working in our network. We are a national company, headquartered in NYC, with the majority of our employees working remotely.
Why is this role important?
As a School Partnership Associate (SPA), you have the opportunity to impact the lives of children in a positive way. Our mission is to help children unlock their full potential by democratizing access to life-changing care. By opening up dialogue with school administrators, you will be able to discuss their challenges and show how online Special Education services have helped administrators fill gaps in service delivery.
What will you do at PresenceLearning?
Make outbound calls to District-level administrators and School Superintendents to qualify leads.
Qualify inbound leads.
Conduct thoughtful research on target accounts in order to turn cold calls into warm calls.
Using your creativity and excellent communication skills, initiate quality conversations with target accounts.
Schedule qualified business meetings for your field sales representative.
Collaborate with your field sales rep to develop a target account plan.
Build and nurture relationships with district administrators using thoughtful messaging and resources
Make on-site visits to school district offices to initiate conversations with Special Education administrators.
Represent PresenceLearning at Special Education related meetings, conferences, and parent education events.
Virtually deliver engaging presentations that allow schools and districts to gain a better understanding of how live, online therapy sessions are conducted.
Average travel time is 50% per quarter.
What are we looking for?
A passion for improving the lives of children and their families.
A motivated self-starter who can master the art of managing the activities required to hit personal and company revenue goals.
Creative in their approach to build the sales pipeline.
An individual with a high-level of organization who follows up and follows through in a timely manner with prospects.
Strong communication skills. You must be comfortable engaging in conversations both in person, on the phone and in front of groups.
Excellent grammar and writing skills.
Teamplayer: It’s critical that you execute a well developed success plan that is constructed and agreed upon by you and your account team.
Metrics oriented: You understand what your daily, weekly and monthly activity must be in order for you to achieve personal goals.
Objection handling doesn’t scare you. You prepare for and practice objection handling scenarios and use success stories to redirect the conversation.
You will use the sales acceleration tools provided to improve productivity.
Positive attitude and solution oriented.
BA or MA in education is a plus.
Experience with Salesforce/CRM tool and sales enablement tools is a plus.
Must have a car as this role requires onsite visits and face to face meetings.
Must have appropriate home office space, high-speed internet connection and cell phone reception.
You will do well here if:
You display enthusiasm in all aspects of the position.
You stay up to date with the Special Education space and seek ways to continue building knowledge and expertise.
You invest in your skill set and seek opportunities to continue developing professionally
You are focused and driven to meet and exceed goals
You handle both wins and rejections with grace.
You share best practices and challenges with your manager and team.
You understand the power of listening and asking the right questions at the appropriate time.
You are able to balance being competitive and collaborative
You know how to build trust and customer satisfaction.
A previous educator, coach, mentor, administrator who is looking to build a career in sales.
Position details
This role is a remote opportunity and preferred location is based out of your home office in Portland, OR
Occasional travel may be required (post-COVID) for meetings or conferences