Curriculum User Researcher

Description

Edpuzzle is a video-learning platform used by over 80% of schools in the United States, and thousands more around the world. We make it easy for teachers to engage their students with interactive video lessons. By creating an extensive library of interactive video lessons, we are on our way to becoming a “one-stop-shop” where teachers can find reliable, standards-aligned video lessons to help their students master important content.

The Role

The Curriculum User Researcher will serve as a main point of contact between our Curriculum Team and the millions of K-12 teachers and students who engage with our curriculum products. The ideal candidate will combine deep curiosity about and empathy for the user with rigorous knowledge of quantitative and qualitative methodologies. By generating and communicating insights, you will play a key role in prioritizing current and future curriculum development. The Curriculum User Researcher will focus mainly on discovery and evaluative research to inform Edpuzzle Original video content and not on the UI/UX design of the Edpuzzle platform.

Essential Duties / Responsibilities:

• User Research Operations + Strategy:
  • Identify research needs in collaboration with stakeholders from various teams (curriculum, growth, etc.) within Edpuzzle
  • Build strategic relationships and partnerships with schools or districts to further user research efforts
  • Collaborate with other members of the Curriculum User Research Team to develop interview protocols and facilitator guides, as well as other necessary processes for user research
  • Compile resources and best practices to advance our user research program
• Research + Data Collection:
  • Design comprehensive research plans (generative and evaluative) using appropriate research methods
  • In collaboration with other members of the Curriculum User Research team, lead the entire research process from start to finish, including: defining research questions, recruiting participants, distributing surveys, scheduling and conducting interviews and more
• Data Synthesis + Communication:
  • Translate user research into actionable insights that will help improve current curriculum products, prioritize the curriculum development roadmap, and identify future curriculum projects
  • Communicate clearly via written reports and presentations to ensure user needs are properly understood and considered in the curriculum design process; deliverables may also include user personas and journey maps
  • Performs other duties as assigned

Requirements

• Exceptional understanding of principles of user research and familiarity with a broad range of research methodologies
• Highly autonomous with strong project management skills and a proven ability to shepherd projects within tight timelines
• Strong written and verbal skills; demonstrated ability to communicate clearly, succinctly, and memorably
• Strong data analysis skills (Excel, Google Sheets, SQL, etc.)
• Proficient with Google Suite

Education and Experience

• 2+ years' experience practicing user research
• Bachelor’s degree or higher in relevant field

Preferred:

• Familiarity with K-12 education, educational technology, and/or education research
• Experience conducting research with children

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer

Hiring for remote work in these states: Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Illinois, Massachusetts, Maryland, Michigan, Minnesota, North Carolina, Nevada, New York, Ohio, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Virginia & Washington

Benefits

• Work remotely from the comfort of your own home or chosen workspace
• Receive guidance from your manager & ask all the questions you need
• Meet with your manager on a weekly basis to review status & brainstorm new projects to accomplish goals
• Set daily tasks with your manager initially, over time becoming more autonomous & proactive in proposing new ideas to reach goals

Benefits

• Competitive salary of $75,000-$85,000
• Medical, dental, vision
• 401(k) matching
• Flexible PTO
• MacBook Air and flexible work-from-home setup
• Incredible opportunity to grow, learn & build lifetime bonds with other passionate people

Edpuzzle is an equal opportunity employer, and we highly value diversity at our company. If you'd like to be considered for this position, please apply below. We look forward to hearing from you!

https://apply.workable.com/edpuzzle/?lng=en