The College of Charleston
Charleston, South Carolina
Student Success Data Analyst*
Posting Details
POSTING INFORMATION
Internal Title
Student Success Data Analyst*
Position Type
Classified
Faculty / Non-Faculty / Administration
Non-Faculty
Pay Band
7
Level
1
Department
Institutional Research
Job Purpose
The Student Success Data Analyst plays the lead role in supporting the data-driven decision-making functions of the institution directly related to student success and retention. This position serves the Offices of Institutional Research and Student Success by providing first-class reporting solutions and analyses to support improved outcomes for the College’s students and enrollment management activities of academic administration.
Minimum Requirements
Bachelor’s degree in business administration, computer science, mathematics/statistics, engineering, management information science, data processing or related field and experience with Tableau, Cognos/Argos, SQL , and/or SAS is required. Experience with data mining, including techniques of data extraction, documentation, analysis, and reporting is required. Experience working in a higher education environment is preferred. Candidates with an equivalent combination of experience and/or education are encouraged to apply.
Required Knowledge, Skills and Abilities
Required: Experience with Tableau, Cognos/Argos, SQL , and/or SAS . Advanced SAS programming experience is preferred. Working knowledge and practitioner of methods and techniques of data extraction, documentation, analysis, and reporting. Experience in analyzing data and presenting findings using a wide variety of descriptive and inferential statistics, including customizing the results based on the research needs and audience. Proficiency with MS Office including Outlook, Word, Excel, Teams, SharePoint and PowerPoint. Knowledge and understanding of the data and information that is important to an academic institution. Ability to establish and maintain effective working relationships with staff and to communicate effectively. Must be able to work well under strict deadlines and have exceptional attention to detail. Ability to manage multiple projects with shifting priorities in a fast-paced environment. Must understand the significance of maintaining data integrity and confidentially with student records; knowledge of and adherence to FERPA regulations. Preferred: Exceptional organizational skills and experience managing and documenting complex projects. Knowledge of higher education information systems such as Ellucian Banner and related data systems and repositories such as Salesforce, IPEDS , US News, and CSRDE .
Additional Comments Regarding Position
Limited overnight travel may be required to attend professional development conferences and meetings. Some weekend and evening activities may be required. *This position may be eligible for limited remote telecommuting. Please visit the College’s Telecommuting page and Academic Affairs divisional guidelines for more information: https://hr.cofc.edu/telecommuting/index.php .
Special Instructions to Applicants
Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
**Salary is commensurate with education/experience which exceeds the minimum requirements.
Offers of employment are contingent upon a successful background check.
All applications must be submitted online https://jobs.cofc.edu .
Salary
**$54,974 - $78,343
Posting Date
03/21/2024
Closing Date
04/19/2024
Benefits
Insurance: Health/Dental/Vision
Life Insurance
Paid Leave: Sick/Annual/Parental
Retirement
Long Term Disability
Paid Holidays
Free CARTA Bus Service
Employee Tuition Assistance Program ( ETAP )
Employee Assistance Program ( EAP )
Full Benefits Package – Click Here
Open Until Filled
No
Posting Number
2024043
EEO Statement
The College of Charleston is an Affirmative Action/Equal Opportunity employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, veteran status, genetic information, or disability.
Quicklink for Posting
https://jobs.cofc.edu/postings/15143
Job Duties
Job Duties
Activity
Under the joint direction of the Associate Provost for Student Success and the Executive Director of Institutional Research, directs the development and longitudinal tracking of strategic student success initiatives. Participates in Office for Student Success leadership meetings. Collaborates with student success departments to manage a comprehensive analytics-based research program to support improved outcomes for the College’s students. Analyzes and communicates findings to the student-facing and student-support units of the institution to educate and inform their interactions, assess student support initiatives, and enhance the student experience. Establishes data tracking and data collection methods that ensure accuracy and validity in the final analyses.
Essential or Marginal
Essential
Percent of Time
40
Activity
Manages the creation of several retention and graduation reports and special studies annually and on an ad hoc basis, including but not limited to the annual IR retention packet and analyses of progress and retention of special populations of entering freshmen (i.e. Transfer Students, Honors, SPECTRA participants, CSL visitors). Coordinates and directs the development of a common set of student success dashboards to provide distributed data on student success and retention, classroom success, class enrollment management, and major and minor choice and movement. Serves as the primary resource for users of the student success dashboards, including developing and maintaining training and documentation on their proper use and understanding.
Essential or Marginal
Essential
Percent of Time
30
Activity
Provides data validation and consultatory support to the Student Success Insights ( CRM Advise) implementation and leadership team. Uses statistical analysis to identify indicators to predict student success and retention and to identify risk factors that hinder success. Monitors the accuracy of such predictions and informs scoring rubrics for the College’s Student Success Insights application.
Essential or Marginal
Essential
Percent of Time
15
Activity
Supports and assists IR colleagues on projects supporting student success and enrollment management such as: ad hoc and operational requests using SAS , Tableau, Cognos or Argos; senior leadership and executive requests; maintains these components of the OIR website; completes external surveys and studies relying on such data, including but not limited to the CSRDE ; and dashboard development and reporting using Tableau, focused on these data and metrics.
Essential or Marginal
Marginal
Percent of Time
10
Activity
Develops and maintains detailed documentation (metadata) on project work and IR data architecture regarding Banner Student data, fields incoming requests, and documents project tasks. Tracks project progress and reports on status and project dependencies.
Essential or Marginal
Essential
Percent of Time
5
Mar 21, 2024
Full time
Student Success Data Analyst*
Posting Details
POSTING INFORMATION
Internal Title
Student Success Data Analyst*
Position Type
Classified
Faculty / Non-Faculty / Administration
Non-Faculty
Pay Band
7
Level
1
Department
Institutional Research
Job Purpose
The Student Success Data Analyst plays the lead role in supporting the data-driven decision-making functions of the institution directly related to student success and retention. This position serves the Offices of Institutional Research and Student Success by providing first-class reporting solutions and analyses to support improved outcomes for the College’s students and enrollment management activities of academic administration.
Minimum Requirements
Bachelor’s degree in business administration, computer science, mathematics/statistics, engineering, management information science, data processing or related field and experience with Tableau, Cognos/Argos, SQL , and/or SAS is required. Experience with data mining, including techniques of data extraction, documentation, analysis, and reporting is required. Experience working in a higher education environment is preferred. Candidates with an equivalent combination of experience and/or education are encouraged to apply.
Required Knowledge, Skills and Abilities
Required: Experience with Tableau, Cognos/Argos, SQL , and/or SAS . Advanced SAS programming experience is preferred. Working knowledge and practitioner of methods and techniques of data extraction, documentation, analysis, and reporting. Experience in analyzing data and presenting findings using a wide variety of descriptive and inferential statistics, including customizing the results based on the research needs and audience. Proficiency with MS Office including Outlook, Word, Excel, Teams, SharePoint and PowerPoint. Knowledge and understanding of the data and information that is important to an academic institution. Ability to establish and maintain effective working relationships with staff and to communicate effectively. Must be able to work well under strict deadlines and have exceptional attention to detail. Ability to manage multiple projects with shifting priorities in a fast-paced environment. Must understand the significance of maintaining data integrity and confidentially with student records; knowledge of and adherence to FERPA regulations. Preferred: Exceptional organizational skills and experience managing and documenting complex projects. Knowledge of higher education information systems such as Ellucian Banner and related data systems and repositories such as Salesforce, IPEDS , US News, and CSRDE .
Additional Comments Regarding Position
Limited overnight travel may be required to attend professional development conferences and meetings. Some weekend and evening activities may be required. *This position may be eligible for limited remote telecommuting. Please visit the College’s Telecommuting page and Academic Affairs divisional guidelines for more information: https://hr.cofc.edu/telecommuting/index.php .
Special Instructions to Applicants
Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
**Salary is commensurate with education/experience which exceeds the minimum requirements.
Offers of employment are contingent upon a successful background check.
All applications must be submitted online https://jobs.cofc.edu .
Salary
**$54,974 - $78,343
Posting Date
03/21/2024
Closing Date
04/19/2024
Benefits
Insurance: Health/Dental/Vision
Life Insurance
Paid Leave: Sick/Annual/Parental
Retirement
Long Term Disability
Paid Holidays
Free CARTA Bus Service
Employee Tuition Assistance Program ( ETAP )
Employee Assistance Program ( EAP )
Full Benefits Package – Click Here
Open Until Filled
No
Posting Number
2024043
EEO Statement
The College of Charleston is an Affirmative Action/Equal Opportunity employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, veteran status, genetic information, or disability.
Quicklink for Posting
https://jobs.cofc.edu/postings/15143
Job Duties
Job Duties
Activity
Under the joint direction of the Associate Provost for Student Success and the Executive Director of Institutional Research, directs the development and longitudinal tracking of strategic student success initiatives. Participates in Office for Student Success leadership meetings. Collaborates with student success departments to manage a comprehensive analytics-based research program to support improved outcomes for the College’s students. Analyzes and communicates findings to the student-facing and student-support units of the institution to educate and inform their interactions, assess student support initiatives, and enhance the student experience. Establishes data tracking and data collection methods that ensure accuracy and validity in the final analyses.
Essential or Marginal
Essential
Percent of Time
40
Activity
Manages the creation of several retention and graduation reports and special studies annually and on an ad hoc basis, including but not limited to the annual IR retention packet and analyses of progress and retention of special populations of entering freshmen (i.e. Transfer Students, Honors, SPECTRA participants, CSL visitors). Coordinates and directs the development of a common set of student success dashboards to provide distributed data on student success and retention, classroom success, class enrollment management, and major and minor choice and movement. Serves as the primary resource for users of the student success dashboards, including developing and maintaining training and documentation on their proper use and understanding.
Essential or Marginal
Essential
Percent of Time
30
Activity
Provides data validation and consultatory support to the Student Success Insights ( CRM Advise) implementation and leadership team. Uses statistical analysis to identify indicators to predict student success and retention and to identify risk factors that hinder success. Monitors the accuracy of such predictions and informs scoring rubrics for the College’s Student Success Insights application.
Essential or Marginal
Essential
Percent of Time
15
Activity
Supports and assists IR colleagues on projects supporting student success and enrollment management such as: ad hoc and operational requests using SAS , Tableau, Cognos or Argos; senior leadership and executive requests; maintains these components of the OIR website; completes external surveys and studies relying on such data, including but not limited to the CSRDE ; and dashboard development and reporting using Tableau, focused on these data and metrics.
Essential or Marginal
Marginal
Percent of Time
10
Activity
Develops and maintains detailed documentation (metadata) on project work and IR data architecture regarding Banner Student data, fields incoming requests, and documents project tasks. Tracks project progress and reports on status and project dependencies.
Essential or Marginal
Essential
Percent of Time
5
This position is remote eligible within the US and only for consideration within the United States where WRI is state registered. Existing work authorization is required at the time of application submission. WRI is unable to sponsor any visa work sponsorship for this position.
About the Program:
The Data Lab is WRI’s core data innovation and delivery unit. We are a team of over 35 engineers, product managers, and data scientists with deep experience setting data strategy, doing quantitative research, and building data tools and products. We work across WRI’s programs, centers and international offices to use advances in data and technology to help our community improve lives, protect nature, and ensure just transitions. Data of all kinds sits at the heart of how WRI achieves impact in the world, and our world-class research is used by governments, policymakers, NGOs and local communities around the world to improve lives, protect nature, and ensure just transitions. Job Highlight:
Reporting to Senior Product Manager In this role, you will support product operations as well as the design and development of new features, collecting input from stakeholders and users to guide our product development team. You will be supported by a team of Product Specialists, Senior Product Manager, Engineering Lead, engineers, subject matter experts, and other programmatic staff. What will you do:
Product Operations Coordination (35% of time required):
· Manage new account onboarding and develop ways to improve user onboarding experience using your knowledge of best practices
· Lead the prioritization, response, diagnosis, and remedy of platform technical support issues, logging and ensuring issues are not repeated
· Ensure seamless communication of technical support issues and ongoing platform updates to key stakeholders and users, to maintain and grow user satisfaction
· Support Product Manager in the development of key product-related metrics
Product Management and Communications (55% of time required):
· Create product tutorial and helper content, maintain platform translations
· Coordinate with stakeholders, users, and product management team to understand user needs, collect feedback and translate into improved interface design, business and technical requirements, and test scripts
· Lead user acceptance testing Serve as product feature lead for identified development priorities
· Maintain product backlog, ensuring it is up to date with changing requirements and reflects prioritized order for development
· Quantify user behavior and platform performance through automated tools (i.e. Google Analytics), monitor trends over time, and propose and implement additional methods for usage tracking
· Find trends to support in product development decision-making processes
· Serve as internal go-to person for product development latest updates and demonstrations
· Learn about vendor management and relationship-building for high quality product delivery
Administrative (10% of time required):
· Respond to incoming inquiries and questions
What will you need:
· Education: Bachelor’s degree in environmental science, geography, computer science or other related field; coursework involving environmental research and computer science required
· Experience: Minimum 3+ years of experience required
· Excellent communication and interpersonal skills, with the ability to understand issues from different perspectives, and the confidence to take principled positions or seek help when needed
· High degree of comfort with web technologies, with the ability to work with both technical and non-technical colleagues and partners
· High degree of comfort with working with data, both tabular and geospatial
· A self-motivated learner with a willingness and ability to take on new challenges as required interest in working for a mission-driven environmental organization
· An eye for detail and commitment to producing polished, fine-tuned final products
· Organized and able to independently keep track of and make progress on multiple projects at a time
· Independent self-starter who recognizes what needs to be done and initiates work, seeking guidance as needed
· Understanding of the product development life cycle and Agile methodology
· Experience with user research and user-centered design
· Interest in working for a mission-driven environmental organization Passion for data and technology
· Desire to work primarily eastern standard time zone hours
· Experience with product/project management tools (JIRA/Confluence, Asana, Github, Google Suite, Microsoft Office, Salesforce)
· Experience working with the private sector
· Strong interest in data analysis and management, as well as information technology use in addressing environmental issues
· Fluency in Spanish, Portuguese or Bahasa (is a plus)
Potential Salary: Salary range is between 83,000 USD to 87,000 USD. Salary is commensurate with experience and other compensable factors.
How to Apply: Please submit a resume and cover letter by November 24, 2023. Applicants must apply through the WRI Careers portal to be considered.
What we offer:
· A competitive salary
· Access to the WRI global network with the opportunity to exchange with and learn from passionate colleagues working at the cutting edge of their fields across Asia, Africa, Europe, Latin America and the US.
· The chance to have an impact and to develop your career within a mission driven organization with access to varied learning and training opportunities.
· A workplace that strives to put diversity and inclusion at the heart of our work.
· The opportunity to join and get involved in different working groups and affinity groups to shape the future of WRI.
· Commitment to hybrid working model with flexible working hours.
· Generous leave days that increase with tenure.
About Us:
Founded in 1982, World Resources Institute (WRI) is an independent, nonprofit global research organization that turns big ideas into action at the nexus of environment, economic opportunity, and human well-being. We are working to address seven critical challenges that the world must overcome this decade to secure a sustainable future for people and the planet: climate change, energy, food, forests, water, sustainable cities, and the ocean. WRI has a global staff of over 1,800 people with work spanning 60 countries. We have offices in Africa, Brazil, China, Europe, India, Indonesia, Mexico, Colombia and the United States, as well as a growing presence in other countries and regions.
The foundation of our work is delivering high-quality research, data, maps, and analysis to solve the world’s greatest environment and international development challenges and improve people’s lives. We work with leaders in government, business, and civil society to drive ambitious action and create change on the ground. Equally important, we bring together partners to develop breakthrough ideas and scale-up solutions for far-reaching, enduring impact.
Our mission and values:
WRI’s mission is to move human society to live in ways that protect Earth’s environment and its capacity to provide for the needs and aspirations of current and future generations.
Our values are shared ideals that bind us together: Integrity, Innovation, Urgency, Independence, Respect.
Our culture:
WRI is committed to advancing gender and social equity for human well-being in our mission and applies this principle to our organizational and programmatic practices. We are committed to providing equal opportunities in employment, we embrace all diversity and encourage women, the LGBTQ+ community, persons with disabilities, Afro-descendants, and Indigenous people to apply. Recognizing our strong commitment to gender equality, WRI has also been awarded EDGE certification.
Our team in Human Resources carefully reviews all applications.
Nov 22, 2023
Full time
This position is remote eligible within the US and only for consideration within the United States where WRI is state registered. Existing work authorization is required at the time of application submission. WRI is unable to sponsor any visa work sponsorship for this position.
About the Program:
The Data Lab is WRI’s core data innovation and delivery unit. We are a team of over 35 engineers, product managers, and data scientists with deep experience setting data strategy, doing quantitative research, and building data tools and products. We work across WRI’s programs, centers and international offices to use advances in data and technology to help our community improve lives, protect nature, and ensure just transitions. Data of all kinds sits at the heart of how WRI achieves impact in the world, and our world-class research is used by governments, policymakers, NGOs and local communities around the world to improve lives, protect nature, and ensure just transitions. Job Highlight:
Reporting to Senior Product Manager In this role, you will support product operations as well as the design and development of new features, collecting input from stakeholders and users to guide our product development team. You will be supported by a team of Product Specialists, Senior Product Manager, Engineering Lead, engineers, subject matter experts, and other programmatic staff. What will you do:
Product Operations Coordination (35% of time required):
· Manage new account onboarding and develop ways to improve user onboarding experience using your knowledge of best practices
· Lead the prioritization, response, diagnosis, and remedy of platform technical support issues, logging and ensuring issues are not repeated
· Ensure seamless communication of technical support issues and ongoing platform updates to key stakeholders and users, to maintain and grow user satisfaction
· Support Product Manager in the development of key product-related metrics
Product Management and Communications (55% of time required):
· Create product tutorial and helper content, maintain platform translations
· Coordinate with stakeholders, users, and product management team to understand user needs, collect feedback and translate into improved interface design, business and technical requirements, and test scripts
· Lead user acceptance testing Serve as product feature lead for identified development priorities
· Maintain product backlog, ensuring it is up to date with changing requirements and reflects prioritized order for development
· Quantify user behavior and platform performance through automated tools (i.e. Google Analytics), monitor trends over time, and propose and implement additional methods for usage tracking
· Find trends to support in product development decision-making processes
· Serve as internal go-to person for product development latest updates and demonstrations
· Learn about vendor management and relationship-building for high quality product delivery
Administrative (10% of time required):
· Respond to incoming inquiries and questions
What will you need:
· Education: Bachelor’s degree in environmental science, geography, computer science or other related field; coursework involving environmental research and computer science required
· Experience: Minimum 3+ years of experience required
· Excellent communication and interpersonal skills, with the ability to understand issues from different perspectives, and the confidence to take principled positions or seek help when needed
· High degree of comfort with web technologies, with the ability to work with both technical and non-technical colleagues and partners
· High degree of comfort with working with data, both tabular and geospatial
· A self-motivated learner with a willingness and ability to take on new challenges as required interest in working for a mission-driven environmental organization
· An eye for detail and commitment to producing polished, fine-tuned final products
· Organized and able to independently keep track of and make progress on multiple projects at a time
· Independent self-starter who recognizes what needs to be done and initiates work, seeking guidance as needed
· Understanding of the product development life cycle and Agile methodology
· Experience with user research and user-centered design
· Interest in working for a mission-driven environmental organization Passion for data and technology
· Desire to work primarily eastern standard time zone hours
· Experience with product/project management tools (JIRA/Confluence, Asana, Github, Google Suite, Microsoft Office, Salesforce)
· Experience working with the private sector
· Strong interest in data analysis and management, as well as information technology use in addressing environmental issues
· Fluency in Spanish, Portuguese or Bahasa (is a plus)
Potential Salary: Salary range is between 83,000 USD to 87,000 USD. Salary is commensurate with experience and other compensable factors.
How to Apply: Please submit a resume and cover letter by November 24, 2023. Applicants must apply through the WRI Careers portal to be considered.
What we offer:
· A competitive salary
· Access to the WRI global network with the opportunity to exchange with and learn from passionate colleagues working at the cutting edge of their fields across Asia, Africa, Europe, Latin America and the US.
· The chance to have an impact and to develop your career within a mission driven organization with access to varied learning and training opportunities.
· A workplace that strives to put diversity and inclusion at the heart of our work.
· The opportunity to join and get involved in different working groups and affinity groups to shape the future of WRI.
· Commitment to hybrid working model with flexible working hours.
· Generous leave days that increase with tenure.
About Us:
Founded in 1982, World Resources Institute (WRI) is an independent, nonprofit global research organization that turns big ideas into action at the nexus of environment, economic opportunity, and human well-being. We are working to address seven critical challenges that the world must overcome this decade to secure a sustainable future for people and the planet: climate change, energy, food, forests, water, sustainable cities, and the ocean. WRI has a global staff of over 1,800 people with work spanning 60 countries. We have offices in Africa, Brazil, China, Europe, India, Indonesia, Mexico, Colombia and the United States, as well as a growing presence in other countries and regions.
The foundation of our work is delivering high-quality research, data, maps, and analysis to solve the world’s greatest environment and international development challenges and improve people’s lives. We work with leaders in government, business, and civil society to drive ambitious action and create change on the ground. Equally important, we bring together partners to develop breakthrough ideas and scale-up solutions for far-reaching, enduring impact.
Our mission and values:
WRI’s mission is to move human society to live in ways that protect Earth’s environment and its capacity to provide for the needs and aspirations of current and future generations.
Our values are shared ideals that bind us together: Integrity, Innovation, Urgency, Independence, Respect.
Our culture:
WRI is committed to advancing gender and social equity for human well-being in our mission and applies this principle to our organizational and programmatic practices. We are committed to providing equal opportunities in employment, we embrace all diversity and encourage women, the LGBTQ+ community, persons with disabilities, Afro-descendants, and Indigenous people to apply. Recognizing our strong commitment to gender equality, WRI has also been awarded EDGE certification.
Our team in Human Resources carefully reviews all applications.
League of Conservation Voters
Flexible (the employee may decide whether to work remotely or from an LCV office)
Title: Fundraising Operations & Training Manager Department: Development Status: Exempt Reports to: Vice President of Development Operations Positions Reporting to this Position: None Location: Flexible (the employee may decide whether to work remotely or from an LCV office) Travel Requirements: Up to 10% Union Position: Yes Job Classification Level: D Salary Range (depending on experience): $75,945 – $92,697
General Description:
LCV believes our earth is worth fighting for because everyone has a right to clean air, water, and a safe, healthy community. To ensure those rights are protected, we help people use their power to shape policy, hold politicians and polluters accountable, and influence elections.
For more than 50 years, LCV has grown into a potent political force for protecting our planet and everyone who inhabits it. We have built a powerful national movement with 30 state affiliates, and grassroots and community organizing programs across the country.
LCV is hiring an Operations & Training Manager who will ensure that the Development team has the proper training on various fundraising tools to meet their strategic goals. This role will be a strategic partner that will act as a liaison between the fundraising sub-teams and the Operations Team within the Development department to ensure effective and efficient project management. The Operations & Training Manager will oversee the collection, creation, and maintenance of documentation pertaining to LCV’s complex fundraising data structure, and will be responsible for planning, creating, and executing training programs, throughout all phases, to ensure maximum effectiveness in meeting strategic goals and achieving revenue growth. The training program will include new hire training, training on system/procedural changes, and ongoing refresher training.
Responsibilities:
Work closely with the Vice President of Development Operations to ensure fundraising operational tasks performed by internal staff and external partners, including vendors, are documented.
Serve as the first point of contact for internal staff on data and operations needs.
Maintain constant communication with stakeholders of projects to ensure effective project management.
Assess opportunities for improvements and present recommendations in response to user feedback for product and/or process enhancements.
Collect, create and maintain documentation on all data and operation tools, including Salesforce, Acoustic, Phone2Action/Capital Canary, EveryAction, Civis, and Wrike. Communicate changes and updates consistently, effectively, and timely to end users.
Develop and deliver practical, timely and innovative training programs and resources that demonstrably enhance productivity and deepen the skill set, functional expertise, and capabilities of the department.
Create training programs and materials that advance our racial justice and equity goals of ensuring systems, tools and resources are accessible to all staff, including working with the Chief Officer for Racial Justice & Equity as well as outside consultants to translate key training materials, as needed.
Create an onboarding process for new fundraising staff and facilitate training on department data tools so staff can achieve their 30/60/90 day goals.
Develop training resources that include videos, training scenarios, one-page shortcut documents or screencasts for easy reference by staff.
Work with fundraising Database Manager and campaigns Data Engineer to identify areas where staff could use additional or remedial training on procedures, thus reducing data entry problems and increasing the quality of the data.
Collaborate with the Database Manager and Data Engineer on the implementation of new technology and validate systems and workflow to ensure all processes are functioning correctly. Identify any system weaknesses and define options to remedy them.
Travel up to 10% for staff retreats, trainings, conferences and professional development opportunities, as needed.
Qualifications:
Work Experience: Required – At least 4 years of experience training users to use Salesforce CRM, developing training materials and providing exemplary customer service. Must have experience using e-learning software and tools, troubleshooting problems, creating comprehensive documentation and delivering training solutions. Preferred – Experience in a non-profit or political organization. Experience facilitating adult learning, both in-person and in virtual environments.
Skills: Required – Demonstrated ability to communicate technical findings and concepts to non-technical audiences. Expert at project management, multitasking and time management. Phenomenal at critical thinking, communication, presentation and public speaking. A strong problem-solving mindset and detail oriented. Must have a flexible training style to accommodate team members who are not technologically proficient. Preferred – Creating or maintaining an internal wiki or similar resource. Knowledge of Adult Learning Theory and of the SAM & ADDIE models.
Cultural Competence : Demonstrated awareness of one’s own cultural identity, views about difference, and the ability to learn and build on varying cultural and community norms. Commitment to equity and inclusion as organizational practice and culture. Understands how environmental issues intersect with racism, economic and social inequality in the U.S. and has a passion for working to dismantle these systems.
Working Conditions : This job operates in a professional office environment, and routinely uses standard office equipment such as computers, phones, photocopiers, and audiovisual systems. This position is largely sedentary, often standing or sitting for prolonged periods. The person in this position frequently communicates with partners and must be able to exchange accurate information. Must be willing and able to occasionally work beyond scheduled office hours, as needed. Applicants need to be located in and legally authorized to work in the United States. LCV requires all employees working from our offices or participating in in-person meetings or events to be fully up-to-date on their COVID-19 vaccinations, subject to reasonable accommodation as required by law.
LCV offers a comprehensive and competitive benefits package that includes vacation, sick and parental leave, personal days, paid holidays, health insurance (two plan options for staff to choose from), dental and vision insurance, life and disability insurance (short- and long-term), Flexible Spending Account, 401(k) retirement plan with company matching contribution, commuter benefits program, sabbatical, and student loan assistance.
To Apply: Send cover letter and resume to hr@lcv.org with “Operations & Training Manager” in the subject line by June 6, 2023 . No phone calls please.
LCV is an Equal Opportunity Employer committed to a racially just, equitable and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information, or any other protected status. LCV is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact hr@lcv.org .
May 17, 2023
Full time
Title: Fundraising Operations & Training Manager Department: Development Status: Exempt Reports to: Vice President of Development Operations Positions Reporting to this Position: None Location: Flexible (the employee may decide whether to work remotely or from an LCV office) Travel Requirements: Up to 10% Union Position: Yes Job Classification Level: D Salary Range (depending on experience): $75,945 – $92,697
General Description:
LCV believes our earth is worth fighting for because everyone has a right to clean air, water, and a safe, healthy community. To ensure those rights are protected, we help people use their power to shape policy, hold politicians and polluters accountable, and influence elections.
For more than 50 years, LCV has grown into a potent political force for protecting our planet and everyone who inhabits it. We have built a powerful national movement with 30 state affiliates, and grassroots and community organizing programs across the country.
LCV is hiring an Operations & Training Manager who will ensure that the Development team has the proper training on various fundraising tools to meet their strategic goals. This role will be a strategic partner that will act as a liaison between the fundraising sub-teams and the Operations Team within the Development department to ensure effective and efficient project management. The Operations & Training Manager will oversee the collection, creation, and maintenance of documentation pertaining to LCV’s complex fundraising data structure, and will be responsible for planning, creating, and executing training programs, throughout all phases, to ensure maximum effectiveness in meeting strategic goals and achieving revenue growth. The training program will include new hire training, training on system/procedural changes, and ongoing refresher training.
Responsibilities:
Work closely with the Vice President of Development Operations to ensure fundraising operational tasks performed by internal staff and external partners, including vendors, are documented.
Serve as the first point of contact for internal staff on data and operations needs.
Maintain constant communication with stakeholders of projects to ensure effective project management.
Assess opportunities for improvements and present recommendations in response to user feedback for product and/or process enhancements.
Collect, create and maintain documentation on all data and operation tools, including Salesforce, Acoustic, Phone2Action/Capital Canary, EveryAction, Civis, and Wrike. Communicate changes and updates consistently, effectively, and timely to end users.
Develop and deliver practical, timely and innovative training programs and resources that demonstrably enhance productivity and deepen the skill set, functional expertise, and capabilities of the department.
Create training programs and materials that advance our racial justice and equity goals of ensuring systems, tools and resources are accessible to all staff, including working with the Chief Officer for Racial Justice & Equity as well as outside consultants to translate key training materials, as needed.
Create an onboarding process for new fundraising staff and facilitate training on department data tools so staff can achieve their 30/60/90 day goals.
Develop training resources that include videos, training scenarios, one-page shortcut documents or screencasts for easy reference by staff.
Work with fundraising Database Manager and campaigns Data Engineer to identify areas where staff could use additional or remedial training on procedures, thus reducing data entry problems and increasing the quality of the data.
Collaborate with the Database Manager and Data Engineer on the implementation of new technology and validate systems and workflow to ensure all processes are functioning correctly. Identify any system weaknesses and define options to remedy them.
Travel up to 10% for staff retreats, trainings, conferences and professional development opportunities, as needed.
Qualifications:
Work Experience: Required – At least 4 years of experience training users to use Salesforce CRM, developing training materials and providing exemplary customer service. Must have experience using e-learning software and tools, troubleshooting problems, creating comprehensive documentation and delivering training solutions. Preferred – Experience in a non-profit or political organization. Experience facilitating adult learning, both in-person and in virtual environments.
Skills: Required – Demonstrated ability to communicate technical findings and concepts to non-technical audiences. Expert at project management, multitasking and time management. Phenomenal at critical thinking, communication, presentation and public speaking. A strong problem-solving mindset and detail oriented. Must have a flexible training style to accommodate team members who are not technologically proficient. Preferred – Creating or maintaining an internal wiki or similar resource. Knowledge of Adult Learning Theory and of the SAM & ADDIE models.
Cultural Competence : Demonstrated awareness of one’s own cultural identity, views about difference, and the ability to learn and build on varying cultural and community norms. Commitment to equity and inclusion as organizational practice and culture. Understands how environmental issues intersect with racism, economic and social inequality in the U.S. and has a passion for working to dismantle these systems.
Working Conditions : This job operates in a professional office environment, and routinely uses standard office equipment such as computers, phones, photocopiers, and audiovisual systems. This position is largely sedentary, often standing or sitting for prolonged periods. The person in this position frequently communicates with partners and must be able to exchange accurate information. Must be willing and able to occasionally work beyond scheduled office hours, as needed. Applicants need to be located in and legally authorized to work in the United States. LCV requires all employees working from our offices or participating in in-person meetings or events to be fully up-to-date on their COVID-19 vaccinations, subject to reasonable accommodation as required by law.
LCV offers a comprehensive and competitive benefits package that includes vacation, sick and parental leave, personal days, paid holidays, health insurance (two plan options for staff to choose from), dental and vision insurance, life and disability insurance (short- and long-term), Flexible Spending Account, 401(k) retirement plan with company matching contribution, commuter benefits program, sabbatical, and student loan assistance.
To Apply: Send cover letter and resume to hr@lcv.org with “Operations & Training Manager” in the subject line by June 6, 2023 . No phone calls please.
LCV is an Equal Opportunity Employer committed to a racially just, equitable and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information, or any other protected status. LCV is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact hr@lcv.org .
Designing and implementing critical customer facing solutions that are highly usable, scalable, extensible, and maintainable on the Force.com platform. This person will be working in a highly Agile environment with a focus on the Salesforce Lightning technology stack.
Oct 14, 2022
Full time
Designing and implementing critical customer facing solutions that are highly usable, scalable, extensible, and maintainable on the Force.com platform. This person will be working in a highly Agile environment with a focus on the Salesforce Lightning technology stack.
League of Conservation Voters
Flexible (the employee may decide whether to work remotely or from an LCV office)
Title: Fundraising Operations & Training Manager
Department: Development
Status: Exempt
Reports to: Vice President of Development Operations
Positions Reporting to this Position: None
Location: Flexible (the employee may decide whether to work remotely or from an LCV office)
Travel Requirements: Up to 20%
Union Position: Yes
Job Classification Level: D
Salary Range (depending on experience): $72,328 – $88,283
General Description:
LCV believes our earth is worth fighting for because everyone has a right to clean air, water, and a safe, healthy community. To ensure those rights are protected, we help people use their power to shape policy, hold politicians and polluters accountable, and influence elections.
For more than 50 years, LCV has grown into a potent political force for protecting our planet and everyone who inhabits it. We have built a powerful national movement with 30 state affiliates, and grassroots and community organizing programs across the country.
LCV is hiring an Operations & Training Manager who will ensure that the Development team has the proper training on various fundraising tools to meet their strategic goals. This role will be a strategic partner that will act as a liaison between the fundraising sub-teams and the Operations Team within the Development department to ensure effective and efficient project management. The Operations & Training Manager will oversee the collection, creation, and maintenance of documentation pertaining to LCV’s complex fundraising data structure, and will be responsible for planning, creating, and executing training programs, throughout all phases, to ensure maximum effectiveness in meeting strategic goals and achieving revenue growth. The training program will include new hire training, training on system/procedural changes, and ongoing refresher training.
Responsibilities :
Work closely with the Senior Director of Fundraising Data and Operations to ensure fundraising operational tasks performed by internal staff and external partners, including vendors, are documented.
Serve as the first point of contact for internal staff on data and operations needs.
Maintain constant communication with stakeholders of projects to ensure effective project management.
Assess opportunities for improvements and present recommendations in response to user feedback for product and/or process enhancements.
Collect, create and maintain documentation on all data and operation tools including Salesforce, Acoustic, Phone2Action/Capital Canary, EveryAction, Civis, and Wrike. Communicate changes and updates consistently, effectively, and timely to end users.
Develop and deliver practical, timely and innovative training programs and resources that demonstrably enhance productivity and deepen the skill set, functional expertise, and capabilities of the department.
Create training programs and materials that advance our racial justice and equity goals of ensuring systems, tools and resources are accessible to all staff, including working with the Chief Officer for Racial Justice & Equity as well as outside consultants to translate key training materials, as needed.
Create an onboarding process for new staff and facilitate training on department data tools so staff can achieve their 30/60/90 day goals.
Develop training resources that include videos, training scenarios, one-page shortcut documents or screencasts for easy reference by staff.
Work with fundraising Database Manager and campaigns Data Engineer to identify areas where staff could use additional or remedial training on procedures, thus reducing data entry problems and increasing the quality of the data.
Collaborate with the Database Manager and Data Engineer on the implementation of new technology and validate systems and workflow to ensure all processes are functioning correctly. Identify any system weaknesses and define options to remedy them.
Travel up to 20% for staff retreats, trainings, and conferences.
Qualifications :
Work Experience : Required - At least 4 years of experience training users to use Salesforce CRM, developing training materials and providing exemplary customer service. Must have experience using e-learning software and tools, troubleshooting problems, creating comprehensive documentation and delivering training solutions. Preferred - Experience in a non-profit or political organization. Experience facilitating adult learning, both in-person and in virtual environments.
Skills: Required - Demonstrated ability to communicate technical findings and concepts to non-technical audiences. Expert at project management, multitasking and time management. Phenomenal at critical thinking, communication, presentation and public speaking. A strong problem-solving mindset and detail oriented. Must have a flexible training style to accommodate team members who are not technologically proficient. Preferred - Creating or maintaining an internal wiki or similar resource. Knowledge of Adult Learning Theory and of the SAM & ADDIE models.
Cultural Competence : Demonstrated awareness of one’s own cultural identity, views about difference, and the ability to learn and build on varying cultural and community norms. Commitment to equity and inclusion as organizational practice and culture. Understands how environmental issues intersect with racism, economic and social inequality in the U.S. and has a passion for working to dismantle these systems.
Working Conditions : This job operates in a professional office environment, and routinely uses standard office equipment such as computers, phones, photocopiers, and audiovisual systems. This position is largely sedentary, often standing or sitting for prolonged periods. The person in this position frequently communicates with partners and must be able to exchange accurate information. Must be willing and able to occasionally work beyond scheduled office hours, as needed. Applicants need to be located in and legally authorized to work in the United States. LCV requires all employees working from our offices or participating in in-person meetings or events to be fully up-to-date on their COVID-19 vaccinations, subject to reasonable accommodation as required by law.
To Apply : Send cover letter and resume to hr@lcv.org with "Operations & Training Manager" in the subject line by October 23, 2022 . No phone calls please.
LCV is an Equal Opportunity Employer committed to a racially just, equitable and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information, or any other protected status. LCV is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact hr@lcv.org.
Oct 03, 2022
Full time
Title: Fundraising Operations & Training Manager
Department: Development
Status: Exempt
Reports to: Vice President of Development Operations
Positions Reporting to this Position: None
Location: Flexible (the employee may decide whether to work remotely or from an LCV office)
Travel Requirements: Up to 20%
Union Position: Yes
Job Classification Level: D
Salary Range (depending on experience): $72,328 – $88,283
General Description:
LCV believes our earth is worth fighting for because everyone has a right to clean air, water, and a safe, healthy community. To ensure those rights are protected, we help people use their power to shape policy, hold politicians and polluters accountable, and influence elections.
For more than 50 years, LCV has grown into a potent political force for protecting our planet and everyone who inhabits it. We have built a powerful national movement with 30 state affiliates, and grassroots and community organizing programs across the country.
LCV is hiring an Operations & Training Manager who will ensure that the Development team has the proper training on various fundraising tools to meet their strategic goals. This role will be a strategic partner that will act as a liaison between the fundraising sub-teams and the Operations Team within the Development department to ensure effective and efficient project management. The Operations & Training Manager will oversee the collection, creation, and maintenance of documentation pertaining to LCV’s complex fundraising data structure, and will be responsible for planning, creating, and executing training programs, throughout all phases, to ensure maximum effectiveness in meeting strategic goals and achieving revenue growth. The training program will include new hire training, training on system/procedural changes, and ongoing refresher training.
Responsibilities :
Work closely with the Senior Director of Fundraising Data and Operations to ensure fundraising operational tasks performed by internal staff and external partners, including vendors, are documented.
Serve as the first point of contact for internal staff on data and operations needs.
Maintain constant communication with stakeholders of projects to ensure effective project management.
Assess opportunities for improvements and present recommendations in response to user feedback for product and/or process enhancements.
Collect, create and maintain documentation on all data and operation tools including Salesforce, Acoustic, Phone2Action/Capital Canary, EveryAction, Civis, and Wrike. Communicate changes and updates consistently, effectively, and timely to end users.
Develop and deliver practical, timely and innovative training programs and resources that demonstrably enhance productivity and deepen the skill set, functional expertise, and capabilities of the department.
Create training programs and materials that advance our racial justice and equity goals of ensuring systems, tools and resources are accessible to all staff, including working with the Chief Officer for Racial Justice & Equity as well as outside consultants to translate key training materials, as needed.
Create an onboarding process for new staff and facilitate training on department data tools so staff can achieve their 30/60/90 day goals.
Develop training resources that include videos, training scenarios, one-page shortcut documents or screencasts for easy reference by staff.
Work with fundraising Database Manager and campaigns Data Engineer to identify areas where staff could use additional or remedial training on procedures, thus reducing data entry problems and increasing the quality of the data.
Collaborate with the Database Manager and Data Engineer on the implementation of new technology and validate systems and workflow to ensure all processes are functioning correctly. Identify any system weaknesses and define options to remedy them.
Travel up to 20% for staff retreats, trainings, and conferences.
Qualifications :
Work Experience : Required - At least 4 years of experience training users to use Salesforce CRM, developing training materials and providing exemplary customer service. Must have experience using e-learning software and tools, troubleshooting problems, creating comprehensive documentation and delivering training solutions. Preferred - Experience in a non-profit or political organization. Experience facilitating adult learning, both in-person and in virtual environments.
Skills: Required - Demonstrated ability to communicate technical findings and concepts to non-technical audiences. Expert at project management, multitasking and time management. Phenomenal at critical thinking, communication, presentation and public speaking. A strong problem-solving mindset and detail oriented. Must have a flexible training style to accommodate team members who are not technologically proficient. Preferred - Creating or maintaining an internal wiki or similar resource. Knowledge of Adult Learning Theory and of the SAM & ADDIE models.
Cultural Competence : Demonstrated awareness of one’s own cultural identity, views about difference, and the ability to learn and build on varying cultural and community norms. Commitment to equity and inclusion as organizational practice and culture. Understands how environmental issues intersect with racism, economic and social inequality in the U.S. and has a passion for working to dismantle these systems.
Working Conditions : This job operates in a professional office environment, and routinely uses standard office equipment such as computers, phones, photocopiers, and audiovisual systems. This position is largely sedentary, often standing or sitting for prolonged periods. The person in this position frequently communicates with partners and must be able to exchange accurate information. Must be willing and able to occasionally work beyond scheduled office hours, as needed. Applicants need to be located in and legally authorized to work in the United States. LCV requires all employees working from our offices or participating in in-person meetings or events to be fully up-to-date on their COVID-19 vaccinations, subject to reasonable accommodation as required by law.
To Apply : Send cover letter and resume to hr@lcv.org with "Operations & Training Manager" in the subject line by October 23, 2022 . No phone calls please.
LCV is an Equal Opportunity Employer committed to a racially just, equitable and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information, or any other protected status. LCV is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact hr@lcv.org.
Who We Are:
NanoString Technologies ( NASDAQ: NSTG ) is a leading provider of life science tools for discovery and translational research. The company’s nCounter® Analysis System is used in life sciences research and has been cited in more than 3,800 peer-reviewed publications. The nCounter Analysis System offers a cost-effective way to easily profile the expression of hundreds of genes, proteins, miRNAs, or copy number variations, simultaneously with high sensitivity and precision, facilitating a wide variety of basic research and translational medicine applications. The company’s GeoMx® Digital Spatial Profiler enables highly-multiplexed spatial profiling of RNA and protein targets in a variety of sample types, including FFPE tissue sections. Built on pioneering principles in 2003, NanoString is blazing new trails and exploring new frontiers to adapt to the everchanging landscape and becoming smarter and more innovative in the process. We are dedicated to advancing scientific discovery and providing solutions that can have a meaningful impact in research and discovery.
Our purpose is to Map the Universe of Biology. We enable scientists to answer questions they have always wanted to ask to explore the boundaries of cellular structures and create an atlas of biological interactions that define life. We are relentless in our quest to Catalyze the Next Biological Revolution leading to Advancing the Human Condition. In addition to a pioneering spirit, we value: Grit. Authenticity. Ambition. Ingenuity. Customers . Join our team!
Job Summary:
The Service Agreement Manager manages contract acquisition and fulfillment between NanoString and its customers post sales. Coordinates contract negotiation, approval, termination in accordance with company policies, regulatory requirements, and customer specifications. Manages changes for contracts and coordinates all interested parties. This candidate should possess strong organizational skills as well as the ability to operate independently and with minimal supervision. In support of the NanoString objectives, this role must exhibit drive, passion, and a competitive spirit to help maximize our commercial success. They must be a team player with customer relationship building skills, who is hard working, smart, and loves to win.
Job Responsibilities:
Sell contracts via email and telephone by quotation to customers both proactively (i.e., cold calling) and by customer or sales representative requests or leads
Achieve quotas for sales capture rates and revenue
Provide contract renewal information to existing customers. Foster and maintain customer relationships to facilitate growth with channel partners
Create new opportunities and follow up on open opportunities, both internally and externally. Close the sale by collection of a purchase order
Manage service agreements in Salesforce (SFDC); ensure that all information is entered correctly and accurately in a timely manner. Ensure that all billing and invoices are correct
Uphold accurate service agreement pricing to ensure that service contracts are profitable to NanoString
Generate monthly and quarterly revenue reports showing contract sales activity to trend sales and observe increase or decrease in total number of instrument installs under service contract
Work with Regional Field Service Managers and Sales managers to determine service strategies and service eligibility for specific customers and execute those strategies
Work with field service engineers and field sales by means of lead management in the sale of contracts; create quotations and close sales leads turned in by the field representatives. Track the leads submitted and provide correct incentive payouts
Provide renewal, or new service contract information to both internal and external customers to ensure that NanoString customers are informed of the most current contract terms and pricing
Create “marketing strategies” for the sale and generation of new contracts in the instrument installation base to generate additional contract revenue
Keeps up-to-date knowledge of the industry, as well as the competitive posture of the company, and prepares activity and forecast reports as requested
Exercises judgment with defined procedures and practices to determine appropriate action. Has thorough knowledge of company products/services
Job Requirements:
Associates Degree
3+ Years’ experience selling service agreements in a related field
Proficient with Microsoft Office programs (Emphasis on Excel and PowerPoint) as well as CRM and ERP; SFDC experience a plus
Excellent verbal and written communication skills
Strong skill and ability to manage customer expectations while providing outstanding customer service
Working knowledge of general field service activities designed to achieve a world class customer experience
Capable of working independently and in a team environment, communicating relevant information effectively in oral and written format, working in a timely manner to meet defined deadlines/quotas
While this is an office-based role, a willingness and availability to incur overnight travel which is expected to average less than 10% per month; mainly to NanoString Headquarters and meetings
Preferred Qualifications:
B.S. degree with 3+ years of service agreement sales experience
Experience building out a service agreement sales team/process
Experience working in an FDA regulated or QSR certified organization
Job may be done remotely but preference will be given to candidates in the greater Seattle area and/or those who are capable of working, in a hybrid fashion, from one of NanoString’s headquarter offices
NanoString is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. NanoString does not accept unsolicited agency resumes and will not pay fees to any third-party agency or company that it does not have a signed agreement with.
COVID-19 VACCINATION REQUIREMENT: NanoString has a COVID-19 vaccination policy that applies to ALL U.S. employees (regardless of work location), onsite contractors and visitors except as prohibited by applicable law. As a condition of employment, newly hired employees are required to provide proof of full vaccination within 31 days of their hiring date or have applied for an exemption for which an accommodation can be made. Being fully vaccinated means that an individual is at least two weeks past their final (or only) dose of an authorized COVID-19 vaccine regimen. Exemptions will be considered for medical conditions/disabilities and sincerely held religious beliefs, observations, or practices. For any visitor coming onsite to one of NanoString’s facilities, we must verify that the visitor is fully vaccinated against COVID-19 prior to site entry and visitors must don a face mask at all times when onsite in a NanoString facility.
Accommodations
If you require assistance or accommodation when applying for open positions please contact recruiting@nanostring.com .
Jun 08, 2022
Full time
Who We Are:
NanoString Technologies ( NASDAQ: NSTG ) is a leading provider of life science tools for discovery and translational research. The company’s nCounter® Analysis System is used in life sciences research and has been cited in more than 3,800 peer-reviewed publications. The nCounter Analysis System offers a cost-effective way to easily profile the expression of hundreds of genes, proteins, miRNAs, or copy number variations, simultaneously with high sensitivity and precision, facilitating a wide variety of basic research and translational medicine applications. The company’s GeoMx® Digital Spatial Profiler enables highly-multiplexed spatial profiling of RNA and protein targets in a variety of sample types, including FFPE tissue sections. Built on pioneering principles in 2003, NanoString is blazing new trails and exploring new frontiers to adapt to the everchanging landscape and becoming smarter and more innovative in the process. We are dedicated to advancing scientific discovery and providing solutions that can have a meaningful impact in research and discovery.
Our purpose is to Map the Universe of Biology. We enable scientists to answer questions they have always wanted to ask to explore the boundaries of cellular structures and create an atlas of biological interactions that define life. We are relentless in our quest to Catalyze the Next Biological Revolution leading to Advancing the Human Condition. In addition to a pioneering spirit, we value: Grit. Authenticity. Ambition. Ingenuity. Customers . Join our team!
Job Summary:
The Service Agreement Manager manages contract acquisition and fulfillment between NanoString and its customers post sales. Coordinates contract negotiation, approval, termination in accordance with company policies, regulatory requirements, and customer specifications. Manages changes for contracts and coordinates all interested parties. This candidate should possess strong organizational skills as well as the ability to operate independently and with minimal supervision. In support of the NanoString objectives, this role must exhibit drive, passion, and a competitive spirit to help maximize our commercial success. They must be a team player with customer relationship building skills, who is hard working, smart, and loves to win.
Job Responsibilities:
Sell contracts via email and telephone by quotation to customers both proactively (i.e., cold calling) and by customer or sales representative requests or leads
Achieve quotas for sales capture rates and revenue
Provide contract renewal information to existing customers. Foster and maintain customer relationships to facilitate growth with channel partners
Create new opportunities and follow up on open opportunities, both internally and externally. Close the sale by collection of a purchase order
Manage service agreements in Salesforce (SFDC); ensure that all information is entered correctly and accurately in a timely manner. Ensure that all billing and invoices are correct
Uphold accurate service agreement pricing to ensure that service contracts are profitable to NanoString
Generate monthly and quarterly revenue reports showing contract sales activity to trend sales and observe increase or decrease in total number of instrument installs under service contract
Work with Regional Field Service Managers and Sales managers to determine service strategies and service eligibility for specific customers and execute those strategies
Work with field service engineers and field sales by means of lead management in the sale of contracts; create quotations and close sales leads turned in by the field representatives. Track the leads submitted and provide correct incentive payouts
Provide renewal, or new service contract information to both internal and external customers to ensure that NanoString customers are informed of the most current contract terms and pricing
Create “marketing strategies” for the sale and generation of new contracts in the instrument installation base to generate additional contract revenue
Keeps up-to-date knowledge of the industry, as well as the competitive posture of the company, and prepares activity and forecast reports as requested
Exercises judgment with defined procedures and practices to determine appropriate action. Has thorough knowledge of company products/services
Job Requirements:
Associates Degree
3+ Years’ experience selling service agreements in a related field
Proficient with Microsoft Office programs (Emphasis on Excel and PowerPoint) as well as CRM and ERP; SFDC experience a plus
Excellent verbal and written communication skills
Strong skill and ability to manage customer expectations while providing outstanding customer service
Working knowledge of general field service activities designed to achieve a world class customer experience
Capable of working independently and in a team environment, communicating relevant information effectively in oral and written format, working in a timely manner to meet defined deadlines/quotas
While this is an office-based role, a willingness and availability to incur overnight travel which is expected to average less than 10% per month; mainly to NanoString Headquarters and meetings
Preferred Qualifications:
B.S. degree with 3+ years of service agreement sales experience
Experience building out a service agreement sales team/process
Experience working in an FDA regulated or QSR certified organization
Job may be done remotely but preference will be given to candidates in the greater Seattle area and/or those who are capable of working, in a hybrid fashion, from one of NanoString’s headquarter offices
NanoString is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. NanoString does not accept unsolicited agency resumes and will not pay fees to any third-party agency or company that it does not have a signed agreement with.
COVID-19 VACCINATION REQUIREMENT: NanoString has a COVID-19 vaccination policy that applies to ALL U.S. employees (regardless of work location), onsite contractors and visitors except as prohibited by applicable law. As a condition of employment, newly hired employees are required to provide proof of full vaccination within 31 days of their hiring date or have applied for an exemption for which an accommodation can be made. Being fully vaccinated means that an individual is at least two weeks past their final (or only) dose of an authorized COVID-19 vaccine regimen. Exemptions will be considered for medical conditions/disabilities and sincerely held religious beliefs, observations, or practices. For any visitor coming onsite to one of NanoString’s facilities, we must verify that the visitor is fully vaccinated against COVID-19 prior to site entry and visitors must don a face mask at all times when onsite in a NanoString facility.
Accommodations
If you require assistance or accommodation when applying for open positions please contact recruiting@nanostring.com .
Hewlett Packard Enterprise advances the way people live and work. We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world.
Aruba is redefining the "Intelligent Edge" Aruba is creating new customer experiences by building intelligent spaces and digital workspaces - leading next-generation network access solutions for the mobile enterprise. We are focused on campus, branch, mobility, and the IoT to transform businesses with the combined power of computing, context, control, and secure connectivity. We help some of the largest and most exciting companies globally to modernize their networks to meet the demands of a digital future.
The position, (CHSE) is to provide technical leadership, training and mentoring and product expertise to Silver Peak key channel partners Insight and Presidio. You will work in partnership with Silver Peak regional sales teams, which includes systems engineers, channel managers and territory sales managers to develop and accelerate our engagement in the channel. Must be accountable for revenue targets by providing support on opportunities directly with channel partners. Oversee enablement programs to ensure partners are technically trained and capable of identifying and supporting opportunities. Act as a trusted advisor for all things Silver Peak with a specific focus on Silver Peak SD-WAN. Travel will be +50% primarily focused on supporting HQ and field offices of the key partners
Sounds like you? Then we have the right opportunity for you!
How You'll Make Your Mark: You will:
Advise technical personnel and partners on the value of Silver Peak by building successful relationships with Partner Account Managers and Partner SEs
Deliver technical trainings, pre-sales presentations and demonstrations to partners and customers to deepen their knowledge in the product and keep them updated on the latest features
Manage and own all technical aspects of the technical sales cycle when supporting partners in their own opportunities
Work with channel partners to build their SD-WAN and broader Aruba lab environments
Knowledge of competitive technologies to best position Silver Peak/Aruba, and understand how we interoperate with other technologies
Own the technical relationship with partners and resellers through technical training and enablement, sales support, problem escalation and new feature requests
About You: You will have:
Have a BSCS or equivalent degree
Have experience as a pre-sales Systems/Sales Engineer
Formal network training and certifications that are required specifically in areas of routing (CCNP, CCIE, JNCP, JNCIE) or extensive experience designing and supporting complex enterprise networks.
Expertise in enterprise routing on both the LAN and WAN, with protocols BGP and OSPF. Working knowledge of how these protocols operate, and how they are configured in enterprise networks. Experience in sales and deployment cycle working with CCIE level routing problems
Experience in network design, understand how the entire LAN and WAN architecture
Understanding of ‘legacy’ networks and how to interoperate them through the transition to SD-WAN
Own the room in network design discussion and whiteboard sessions
Knowledge of VRF, VLAN, IP Subnetting, IPV4 and IPV6, network protocols TCP and UDP, access control lists and other surrounding areas.
Knowledge of network firewalls and security services found in networks
Experience using the CLI on major router and switch vendors
Present to audiences of mixed roles and technical abilities within an organization
Hands-on experience with the configuration of networking gear
Experience of installation and configuration of virtual machines on major hypervisors (VMware, Hyper-V, KVM and Xen)
Troubleshooting skills on installation, configuration of hypervisors and operating systems
Experience with cloud solutions such as AWS, Azure, Google and Oracle Cloud.
Networking principals such as VPC, Transit Gateway, Azure Virtual WAN, Direct Connect.
Experience with Microsoft Visio or Lucidchart, Microsoft Office Suite (Power Point, Excel, Word), and Salesforce.com
Join us and make your Mark!
What we can offer you:
Extensive benefits, a competitive salary and participation in the shared values and purpose that make Hewlett Packard Enterprise one of the world´s most attractive employers! At HPE, our goal is to provide equal opportunities, flexible work-life balance, and constantly evolving career growth.
If you are looking for challenges in an exciting, supportive and international work environment, then we definitely want to hear from you. Continue the conversation by clicking apply now below, or directly via our Careers Portal at www.hpe.com/careers .
Then let’s stay connected!
Find out more about us and follow us on:
https://www.facebook.com/HPECareers
https://twitter.com/HPE_Careers
HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.
#ArubaNetworks #SilverPeak #SilverPeakUS #ArubaUS #Diversity
Dec 16, 2021
Full time
Hewlett Packard Enterprise advances the way people live and work. We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world.
Aruba is redefining the "Intelligent Edge" Aruba is creating new customer experiences by building intelligent spaces and digital workspaces - leading next-generation network access solutions for the mobile enterprise. We are focused on campus, branch, mobility, and the IoT to transform businesses with the combined power of computing, context, control, and secure connectivity. We help some of the largest and most exciting companies globally to modernize their networks to meet the demands of a digital future.
The position, (CHSE) is to provide technical leadership, training and mentoring and product expertise to Silver Peak key channel partners Insight and Presidio. You will work in partnership with Silver Peak regional sales teams, which includes systems engineers, channel managers and territory sales managers to develop and accelerate our engagement in the channel. Must be accountable for revenue targets by providing support on opportunities directly with channel partners. Oversee enablement programs to ensure partners are technically trained and capable of identifying and supporting opportunities. Act as a trusted advisor for all things Silver Peak with a specific focus on Silver Peak SD-WAN. Travel will be +50% primarily focused on supporting HQ and field offices of the key partners
Sounds like you? Then we have the right opportunity for you!
How You'll Make Your Mark: You will:
Advise technical personnel and partners on the value of Silver Peak by building successful relationships with Partner Account Managers and Partner SEs
Deliver technical trainings, pre-sales presentations and demonstrations to partners and customers to deepen their knowledge in the product and keep them updated on the latest features
Manage and own all technical aspects of the technical sales cycle when supporting partners in their own opportunities
Work with channel partners to build their SD-WAN and broader Aruba lab environments
Knowledge of competitive technologies to best position Silver Peak/Aruba, and understand how we interoperate with other technologies
Own the technical relationship with partners and resellers through technical training and enablement, sales support, problem escalation and new feature requests
About You: You will have:
Have a BSCS or equivalent degree
Have experience as a pre-sales Systems/Sales Engineer
Formal network training and certifications that are required specifically in areas of routing (CCNP, CCIE, JNCP, JNCIE) or extensive experience designing and supporting complex enterprise networks.
Expertise in enterprise routing on both the LAN and WAN, with protocols BGP and OSPF. Working knowledge of how these protocols operate, and how they are configured in enterprise networks. Experience in sales and deployment cycle working with CCIE level routing problems
Experience in network design, understand how the entire LAN and WAN architecture
Understanding of ‘legacy’ networks and how to interoperate them through the transition to SD-WAN
Own the room in network design discussion and whiteboard sessions
Knowledge of VRF, VLAN, IP Subnetting, IPV4 and IPV6, network protocols TCP and UDP, access control lists and other surrounding areas.
Knowledge of network firewalls and security services found in networks
Experience using the CLI on major router and switch vendors
Present to audiences of mixed roles and technical abilities within an organization
Hands-on experience with the configuration of networking gear
Experience of installation and configuration of virtual machines on major hypervisors (VMware, Hyper-V, KVM and Xen)
Troubleshooting skills on installation, configuration of hypervisors and operating systems
Experience with cloud solutions such as AWS, Azure, Google and Oracle Cloud.
Networking principals such as VPC, Transit Gateway, Azure Virtual WAN, Direct Connect.
Experience with Microsoft Visio or Lucidchart, Microsoft Office Suite (Power Point, Excel, Word), and Salesforce.com
Join us and make your Mark!
What we can offer you:
Extensive benefits, a competitive salary and participation in the shared values and purpose that make Hewlett Packard Enterprise one of the world´s most attractive employers! At HPE, our goal is to provide equal opportunities, flexible work-life balance, and constantly evolving career growth.
If you are looking for challenges in an exciting, supportive and international work environment, then we definitely want to hear from you. Continue the conversation by clicking apply now below, or directly via our Careers Portal at www.hpe.com/careers .
Then let’s stay connected!
Find out more about us and follow us on:
https://www.facebook.com/HPECareers
https://twitter.com/HPE_Careers
HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.
#ArubaNetworks #SilverPeak #SilverPeakUS #ArubaUS #Diversity
Title: Data Engineer
Department: Campaigns
Status: Exempt
Reports to: Director, Data and Analytics
Positions Reporting to this Position: None
Location: Flexible (within the United States)
Union Position: Yes
Job Classification Level: E
Salary Range (depending on experience) : $80,027-$97,248
General Description :
LCV believes our earth is worth fighting for because everyone has a right to clean air, water, and a safe, healthy community. To ensure those rights are protected, we help people use their power to shape policy, hold politicians and polluters accountable, and influence elections.
For more than 50 years, LCV has grown into a potent political force for protecting our planet and everyone who inhabits it. We have built a powerful national movement with 30 state affiliates, and grassroots and community organizing programs across the country.
LCV is hiring a Data Engineer who will serve as LCV’s data steward, responsible for maintaining the data warehouse as well as the coordination and integration of multiple databases that are connected with it. This role will work with the campaigns and fundraising teams and must understand the different ways data is used by each while also finding the commonalities in data usage. These teams are fast paced, like to innovate and are growing in both staff and program size. The Data Engineer must keep up with demands while finding ways to be efficient and effective.
Responsibilities :
Serve as administrator for the Civis platform, which houses LCV’s data warehouse, managing the data architecture and access of the tool.
Maintain all data integrations and pipelines that carry information to and from the warehouse and Salesforce, LCV’s CRM. These include SQL scripts and workflows, APIs, uploads and third-party tools such as Frakture and Zapier.
Create or project manage new integrations, as needed, making sure they blend seamlessly with the existing data architecture.
Monitor the warehouse and integrations to ensure high functionality, spotting potential problems before they impact programs.
Develop, maintain and improve existing process flows.
Document changes to the data infrastructure and maintain existing documentation.
Collaborate with key staff on the campaigns and fundraising operations teams and external partners, vendors or consultants to determine and implement solutions to data problems.
Provide technical expertise and input on the strategic direction to meet data needs.
Write new support programs and scripts to fix data problems.
Create new scripts and data models as needed to help meet LCV’s strategic plan goals.
Analyze demographic and socioeconomic trends in membership, volunteer, and voter data and recommend measures to expand stakeholder diversity.
Analyze racial, gender and economic justice impact of government policies and programs on LCV’s stakeholders and population at-large.
Contribute to the Campaigns department’s racial justice and equity work and help ensure an inclusive organizational culture.
Perform other duties as assigned.
Qualifications :
Work Experience: Required - At least 5 years of experience working with relational databases in a data role and 3 years working with a data warehouse. Experience with SQL scripts and workflows, APIs or other data interfaces, Salesforce or a similar CRM. Preferred - Experience in a non-profit or political organization. Experience with Civis or another SQL warehouse. Experience setting up or maintaining data integrations with Salesforce.
Skills: Required - Demonstrated ability to maintain a working administrative knowledge of multiple databases and to document and communicate technical information to a non-technical audience. Must be able to juggle requests from multiple colleagues at the same time and be able to do both the technical work and the customer service interfacing required of this role. Solid judgment; attentive to detail; critical thinking skills; a sense of teamwork and community; highly organized; commitment to environmental protection and mission of LCV. Strongly Preferred - Familiarity with Python or Tableau. Preferred - Familiarity with JavaScript, Frakture and/or Zapier.
Cultural Competence: Demonstrated awareness of one’s own cultural identity, views about difference, and the ability to learn and build on varying cultural and community norms. Commitment to equity and inclusion as organizational practice and culture. Understands how environmental issues intersect with racism, economic and social inequality in the U.S. and has a passion for working to dismantle these systems.
Working Conditions: This job operates in a professional office environment, and routinely uses standard office equipment such as computers, phones, photocopiers, and audiovisual systems. This position is largely sedentary, often standing or sitting for prolonged periods. The person in this position frequently communicates with partners and must be able to exchange accurate information. The location of this position is flexible. Applicants need to be located in and legally authorized to work in the United States. Please note that most LCV staff are currently working remotely during the COVID-19 pandemic.
To Apply : Send cover letter and resume to hr@lcv.org with “Data Engineer” in the subject line by October 19, 2021. No phone calls please.
LCV is an Equal Opportunity Employer committed to a racially just, equitable and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information, or any other protected status. LCV is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact hr@lcv.org.
Sep 28, 2021
Full time
Title: Data Engineer
Department: Campaigns
Status: Exempt
Reports to: Director, Data and Analytics
Positions Reporting to this Position: None
Location: Flexible (within the United States)
Union Position: Yes
Job Classification Level: E
Salary Range (depending on experience) : $80,027-$97,248
General Description :
LCV believes our earth is worth fighting for because everyone has a right to clean air, water, and a safe, healthy community. To ensure those rights are protected, we help people use their power to shape policy, hold politicians and polluters accountable, and influence elections.
For more than 50 years, LCV has grown into a potent political force for protecting our planet and everyone who inhabits it. We have built a powerful national movement with 30 state affiliates, and grassroots and community organizing programs across the country.
LCV is hiring a Data Engineer who will serve as LCV’s data steward, responsible for maintaining the data warehouse as well as the coordination and integration of multiple databases that are connected with it. This role will work with the campaigns and fundraising teams and must understand the different ways data is used by each while also finding the commonalities in data usage. These teams are fast paced, like to innovate and are growing in both staff and program size. The Data Engineer must keep up with demands while finding ways to be efficient and effective.
Responsibilities :
Serve as administrator for the Civis platform, which houses LCV’s data warehouse, managing the data architecture and access of the tool.
Maintain all data integrations and pipelines that carry information to and from the warehouse and Salesforce, LCV’s CRM. These include SQL scripts and workflows, APIs, uploads and third-party tools such as Frakture and Zapier.
Create or project manage new integrations, as needed, making sure they blend seamlessly with the existing data architecture.
Monitor the warehouse and integrations to ensure high functionality, spotting potential problems before they impact programs.
Develop, maintain and improve existing process flows.
Document changes to the data infrastructure and maintain existing documentation.
Collaborate with key staff on the campaigns and fundraising operations teams and external partners, vendors or consultants to determine and implement solutions to data problems.
Provide technical expertise and input on the strategic direction to meet data needs.
Write new support programs and scripts to fix data problems.
Create new scripts and data models as needed to help meet LCV’s strategic plan goals.
Analyze demographic and socioeconomic trends in membership, volunteer, and voter data and recommend measures to expand stakeholder diversity.
Analyze racial, gender and economic justice impact of government policies and programs on LCV’s stakeholders and population at-large.
Contribute to the Campaigns department’s racial justice and equity work and help ensure an inclusive organizational culture.
Perform other duties as assigned.
Qualifications :
Work Experience: Required - At least 5 years of experience working with relational databases in a data role and 3 years working with a data warehouse. Experience with SQL scripts and workflows, APIs or other data interfaces, Salesforce or a similar CRM. Preferred - Experience in a non-profit or political organization. Experience with Civis or another SQL warehouse. Experience setting up or maintaining data integrations with Salesforce.
Skills: Required - Demonstrated ability to maintain a working administrative knowledge of multiple databases and to document and communicate technical information to a non-technical audience. Must be able to juggle requests from multiple colleagues at the same time and be able to do both the technical work and the customer service interfacing required of this role. Solid judgment; attentive to detail; critical thinking skills; a sense of teamwork and community; highly organized; commitment to environmental protection and mission of LCV. Strongly Preferred - Familiarity with Python or Tableau. Preferred - Familiarity with JavaScript, Frakture and/or Zapier.
Cultural Competence: Demonstrated awareness of one’s own cultural identity, views about difference, and the ability to learn and build on varying cultural and community norms. Commitment to equity and inclusion as organizational practice and culture. Understands how environmental issues intersect with racism, economic and social inequality in the U.S. and has a passion for working to dismantle these systems.
Working Conditions: This job operates in a professional office environment, and routinely uses standard office equipment such as computers, phones, photocopiers, and audiovisual systems. This position is largely sedentary, often standing or sitting for prolonged periods. The person in this position frequently communicates with partners and must be able to exchange accurate information. The location of this position is flexible. Applicants need to be located in and legally authorized to work in the United States. Please note that most LCV staff are currently working remotely during the COVID-19 pandemic.
To Apply : Send cover letter and resume to hr@lcv.org with “Data Engineer” in the subject line by October 19, 2021. No phone calls please.
LCV is an Equal Opportunity Employer committed to a racially just, equitable and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information, or any other protected status. LCV is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact hr@lcv.org.
Founded in 1936, the National Wildlife Federation has grown into America's largest and most trusted grassroots conservation organization with 53 state/territorial affiliates and more than six million members and supporters, including hunters, anglers, gardeners, birders, hikers, campers, paddlers, and outdoor enthusiasts of all ages and stripes. The mission of the National Wildlife Federation is to unite all Americans to ensure wildlife thrive in our rapidly changing world. We advance this mission through programming focused on conserving wildlife, restoring habitats and waterways, expanding outdoor opportunities, connecting children with nature, advancing environmental justice, and addressing the causes and consequences of climate change.
We are looking for an e-commerce backend developer for new Garden for Wildlife™ Enterprise (GFWE) on site or remotely ( https://www.gardenforwildlife.org/s/ ). The ideal candidate is a self-driven and independent developer who is excited about building efficient and scalable systems in a cloud-based environment from vision to production-ready. We currently use three Salesforce orgs, including Experience cloud, Nonprofit cloud and Marketing cloud. As a member of the Garden for Wildlife technology team, you will be immersed in a collaborative, innovative, and technically challenging environment. As a Salesforce Developer you will be responsible for design, development, and delivery of Salesforce artifacts. This role is more than just coding. The GFWE’s mission is to expand consumer access to native plants, scale the conservation impact, and create an engaged and diverse community of gardeners.
Your impact:
We are looking for a back-end developer who is a lifelong learner and is excited by new challenges. We want you to use your passion to innovate, learn new tools and identify improvements to promote the conservation goals
Work on the business logic, real-time and back office integrations, using platform technology and API to manipulate data, integrate with external services and create jobs for processing data
Establish, enforce development standards
Analyze business and systems requirements and provide technical solutions
Own full feature sets and the codebase
Provide support for production issues, including fixes across platforms
What you have:
At least 5 years experience as a developer and 2+ years of experience developing custom functionality on Salesforce platform using Visualforce, Lightning Web Components
Salesforce back end (Apex) development experience --> apex aallouts, apex webservice, batch apex, queueable apex, apex governor limits
Current developer certification for Salesforce or ability to obtain it after hire
Demonstrable problem solving and troubleshooting skills
Proficiency in using and managing version control through Git – including planning & creating branches, and performing merges
Desire to continue to push your engineering skills through complex projects
Equally important non-technical skills:
Strong communication, collaboration, and documentation skills
Highly organized, detail oriented, and able to work autonomously
Keeps up-to-date with industry standards and best practices. This includes, but is not limited to, mobile web, security, accessibility, and usability
Nice If You Have:
Knowledge of Salesforce configuration, workflow, triggers, visualforce, apex coding
Evaluate, install and administer AppExchange applications
Salesforce Lightning experience
Experience with Jira for issue and project tracking and confluence for documentation
Prior agile development experience
Familiarity with Mulesoft
Familiarity with order management concepts
What we’ll give you:
You salary will be commensurate with your years of experience. The starting salary for this position is $120,000.
We provide a positive, collaborative, supportive and flexible work environment that encourages experimentation and creativity.
The National Wildlife Federation values work-life balance and a family-friendly atmosphere. Our paid time-off includes 3 weeks of vacation leave, open wellbeing leave, 10 paid holidays, 3 floating holidays, a week-long winter break, and additional leave options, per year. In addition, our benefits package includes medical, dental, and vision insurance, company paid life insurance, AD&D, short and long-term disability, 16 weeks of paid FMLA leave, 403b retirement plan with employer matching and annual contribution, adoption benefits, and flexible work options including telecommuting, non-traditional work hours, and compressed work weeks. Applicants are invited to learn more about National Wildlife Federation’s benefits package at https://www.nwf.org/About-Us/Careers .
Application:
Applications will be reviewed on a rolling basis. Candidates should submit both a cover letter and resume.
We strive to increase diversity, equity, inclusion and justice (DEIJ) in all elements of our work and with our partners to support the interdependent needs of wildlife and people in a rapidly changing world. We recruit, employ, train compensate, and promote regardless of race, religion, creed, national origin, ancestry, sex (including pregnancy), sexual orientation, gender identity (including gender nonconformity and status as a transgender individual), age, physical or mental disability, citizenship, genetic information, past, current, or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law. We are proud to be an equal opportunity employer. Applicants are invited to learn more about National Wildlife Federation’s commitment to diversity, equity, and inclusion at nwf.org/equity .
If you have a disability and require an accommodation or assistance with our online application process, please tell us how we can help by calling us at 703-438-6244.
The requirements listed in our job descriptions are guidelines, not hard and fast rules, and if you have 75% of the qualifications listed we encourage you to apply. Your experience refers to paid and unpaid experience, including volunteer work, which helps build the competencies, knowledge, and skills that translates directly to our openings. Applying gives you the opportunity to be considered.
If selected for this position, a background check will be conducted.
Sep 27, 2021
Full time
Founded in 1936, the National Wildlife Federation has grown into America's largest and most trusted grassroots conservation organization with 53 state/territorial affiliates and more than six million members and supporters, including hunters, anglers, gardeners, birders, hikers, campers, paddlers, and outdoor enthusiasts of all ages and stripes. The mission of the National Wildlife Federation is to unite all Americans to ensure wildlife thrive in our rapidly changing world. We advance this mission through programming focused on conserving wildlife, restoring habitats and waterways, expanding outdoor opportunities, connecting children with nature, advancing environmental justice, and addressing the causes and consequences of climate change.
We are looking for an e-commerce backend developer for new Garden for Wildlife™ Enterprise (GFWE) on site or remotely ( https://www.gardenforwildlife.org/s/ ). The ideal candidate is a self-driven and independent developer who is excited about building efficient and scalable systems in a cloud-based environment from vision to production-ready. We currently use three Salesforce orgs, including Experience cloud, Nonprofit cloud and Marketing cloud. As a member of the Garden for Wildlife technology team, you will be immersed in a collaborative, innovative, and technically challenging environment. As a Salesforce Developer you will be responsible for design, development, and delivery of Salesforce artifacts. This role is more than just coding. The GFWE’s mission is to expand consumer access to native plants, scale the conservation impact, and create an engaged and diverse community of gardeners.
Your impact:
We are looking for a back-end developer who is a lifelong learner and is excited by new challenges. We want you to use your passion to innovate, learn new tools and identify improvements to promote the conservation goals
Work on the business logic, real-time and back office integrations, using platform technology and API to manipulate data, integrate with external services and create jobs for processing data
Establish, enforce development standards
Analyze business and systems requirements and provide technical solutions
Own full feature sets and the codebase
Provide support for production issues, including fixes across platforms
What you have:
At least 5 years experience as a developer and 2+ years of experience developing custom functionality on Salesforce platform using Visualforce, Lightning Web Components
Salesforce back end (Apex) development experience --> apex aallouts, apex webservice, batch apex, queueable apex, apex governor limits
Current developer certification for Salesforce or ability to obtain it after hire
Demonstrable problem solving and troubleshooting skills
Proficiency in using and managing version control through Git – including planning & creating branches, and performing merges
Desire to continue to push your engineering skills through complex projects
Equally important non-technical skills:
Strong communication, collaboration, and documentation skills
Highly organized, detail oriented, and able to work autonomously
Keeps up-to-date with industry standards and best practices. This includes, but is not limited to, mobile web, security, accessibility, and usability
Nice If You Have:
Knowledge of Salesforce configuration, workflow, triggers, visualforce, apex coding
Evaluate, install and administer AppExchange applications
Salesforce Lightning experience
Experience with Jira for issue and project tracking and confluence for documentation
Prior agile development experience
Familiarity with Mulesoft
Familiarity with order management concepts
What we’ll give you:
You salary will be commensurate with your years of experience. The starting salary for this position is $120,000.
We provide a positive, collaborative, supportive and flexible work environment that encourages experimentation and creativity.
The National Wildlife Federation values work-life balance and a family-friendly atmosphere. Our paid time-off includes 3 weeks of vacation leave, open wellbeing leave, 10 paid holidays, 3 floating holidays, a week-long winter break, and additional leave options, per year. In addition, our benefits package includes medical, dental, and vision insurance, company paid life insurance, AD&D, short and long-term disability, 16 weeks of paid FMLA leave, 403b retirement plan with employer matching and annual contribution, adoption benefits, and flexible work options including telecommuting, non-traditional work hours, and compressed work weeks. Applicants are invited to learn more about National Wildlife Federation’s benefits package at https://www.nwf.org/About-Us/Careers .
Application:
Applications will be reviewed on a rolling basis. Candidates should submit both a cover letter and resume.
We strive to increase diversity, equity, inclusion and justice (DEIJ) in all elements of our work and with our partners to support the interdependent needs of wildlife and people in a rapidly changing world. We recruit, employ, train compensate, and promote regardless of race, religion, creed, national origin, ancestry, sex (including pregnancy), sexual orientation, gender identity (including gender nonconformity and status as a transgender individual), age, physical or mental disability, citizenship, genetic information, past, current, or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law. We are proud to be an equal opportunity employer. Applicants are invited to learn more about National Wildlife Federation’s commitment to diversity, equity, and inclusion at nwf.org/equity .
If you have a disability and require an accommodation or assistance with our online application process, please tell us how we can help by calling us at 703-438-6244.
The requirements listed in our job descriptions are guidelines, not hard and fast rules, and if you have 75% of the qualifications listed we encourage you to apply. Your experience refers to paid and unpaid experience, including volunteer work, which helps build the competencies, knowledge, and skills that translates directly to our openings. Applying gives you the opportunity to be considered.
If selected for this position, a background check will be conducted.
Founded in 1936, the National Wildlife Federation (NWF or Federation) is America's largest and most trusted grassroots conservation organization with 53 state/territorial affiliates and more than six million members and supporters, including hunters, anglers, gardeners, birders, hikers, campers, paddlers, and outdoor enthusiasts of all stripes. The Federation's mission is to unite all Americans to ensure wildlife thrive in our rapidly changing world through programming focused on conserving wildlife, restoring habitats and waterways, expanding outdoor opportunities, connecting children with nature, and addressing the causes and consequences of climate change.
To support our mission we are looking for a Database Manager to join our team, working out of our headquarters' location in Reston, VA ( all employees are working remotely while we make return to office decisions, expected to be in early 2022 ). Additionally this position may be a remote position in locations where NWF has offices.
This is position working in our Strategic Business Operations (SBO) department will report to the Director of Supporter Systems. In this role you will be responsible for the day to day operation of NWF’s customer relationship management (CRM) database, which is the primary supporter database and system of record for over 9 million constituents that processes over 65 million dollars in donations per year. You will also manage our Atlassian JIRA Cloud application which is used across the organization for task tracking and agile project management. You will manage front-end system enhancements, troubleshooting, and data integration efforts. Additionally, you will lead projects related to supporter system upgrades and conduct market research to stay well-informed of emerging technology solutions. To do this you will work in a collaborative environment with end users, developers, vendors, and analysts to support NWF’s fundraising, program and activism goals.
In this role you will:
Manage NWF’s CRM operations involving user support, enhancement requests, trainings, and process documentation.
Manage NWF’s Atlassian JIRA Cloud operations involving user support, enhancement requests, trainings, backup manager, and process documentation.
Attain subject matter expert status by learning and understanding business goals
Proactively identify business process impacts and suggest/create system enhancements to make improvements.
Manage internal and cross-departmental projects by gathering requirements, prioritizing goals, leading meetings, developing action plans, and executing solutions.
Enhance the CRM and JIRA user experience by providing proactive recommendations and support.
Troubleshoot system errors and work directly with developers and vendors to resolve issues.
Research new functionality and integration opportunities that would benefit NWF’s fundraising, program, and activism goals.
Build new channels to communicate system updates and recommendations to increase user adoption and awareness.
Collaborate with analysts to enhance NWF’s supporter segmentation and outreach efforts through system design changes and streamlining processes to be more effective and efficient.
Qualifications:
At least three years experience administering a CRM platform like Microsoft Dynamics or Salesforce (nonprofit CRM experience a plus)
At least three years experience project managing relational database and data integration efforts
At least one years experience working with an agile project management tool (Atlassian applications a plus)
Advanced Excel skills (comfortable working with formulas and pivot tables)
Ability to create/learn SQL queries to pull bulk data sets
A passion for wildlife conservation and the great outdoors
A positive attitude and collaborative work style
Organized individual with excellent written and verbal communication skills
NWF Values:
Your actions are expected to reflect the staff values of the National Wildlife Federation: collaboration, mindfulness, empowerment, inclusivity, and mission focus. Your competencies should include:
Being motivated by values of equity and responsibility to those most marginalized;
Consistently bringing a high level of empathy and social skills to work and interpersonal interactions;
Being committed to deepening an environmental justice approach in policy priorities, program development and partner engagement;
Actively seeks feedback, direction, and guidance from all team members and keeps staff informed of decisions that impact them;
Being dedicated to advancing NWF’s internal equity transformation and compelling partners and allies to incorporate equity into their work; and
Passion for and commitment to NWF's mission
Compensation and Benefits:
The salary range for this position is $60,000 - $70,000 annually, dependent on qualifications and experience.
The National Wildlife Federation values work-life balance and a family-friendly atmosphere. Our paid time-off includes 3 weeks of vacation leave, open wellbeing leave, 10 paid holidays, 3 floating holidays, a week-long winter break, and additional leave options, per year. In addition, our benefits package includes medical, dental, and vision insurance, company paid life insurance, AD&D, short- and long-term disability, 16 weeks of paid FMLA l eave, 403b retirement plan with employer matching and annual contribution, adoption benefits, and flexible work options including telecommuting, non-traditional work hours, and compressed work weeks. Applicants are invited to learn more about National Wildlife Federation’s benefits package at https://www.nwf.org/About-Us/Careers .
Application:
Applications will be reviewed on a rolling basis. Candidates should submit both a cover letter and resume.
We strive to increase diversity, equity, inclusion and justice (DEIJ) in all elements of our work and with our partners to support the interdependent needs of wildlife and people in a rapidly changing world. We recruit, employ, train compensate, and promote regardless of race, religion, creed, national origin, ancestry, sex (including pregnancy), sexual orientation, gender identity (including gender nonconformity and status as a transgender individual), age, physical or mental disability, citizenship, genetic information, past, current, or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law. We are proud to be an equal opportunity employer. Applicants are invited to learn more about National Wildlife Federation’s commitment to diversity, equity, and inclusion at nwf.org/equity .
If you have a disability and require an accommodation or assistance with our online application process, please tell us how we can help by calling us at 703-438-6244.
The requirements listed in our job descriptions are guidelines, not hard and fast rules, and if you have 75% of the qualifications listed we encourage you to apply. Your experience refers to paid and unpaid experience, including volunteer work, which helps build the competencies, knowledge, and skills that translates directly to our openings. Applying gives you the opportunity to be considered.
If selected for this position, a background check will be conducted.
Sep 15, 2021
Full time
Founded in 1936, the National Wildlife Federation (NWF or Federation) is America's largest and most trusted grassroots conservation organization with 53 state/territorial affiliates and more than six million members and supporters, including hunters, anglers, gardeners, birders, hikers, campers, paddlers, and outdoor enthusiasts of all stripes. The Federation's mission is to unite all Americans to ensure wildlife thrive in our rapidly changing world through programming focused on conserving wildlife, restoring habitats and waterways, expanding outdoor opportunities, connecting children with nature, and addressing the causes and consequences of climate change.
To support our mission we are looking for a Database Manager to join our team, working out of our headquarters' location in Reston, VA ( all employees are working remotely while we make return to office decisions, expected to be in early 2022 ). Additionally this position may be a remote position in locations where NWF has offices.
This is position working in our Strategic Business Operations (SBO) department will report to the Director of Supporter Systems. In this role you will be responsible for the day to day operation of NWF’s customer relationship management (CRM) database, which is the primary supporter database and system of record for over 9 million constituents that processes over 65 million dollars in donations per year. You will also manage our Atlassian JIRA Cloud application which is used across the organization for task tracking and agile project management. You will manage front-end system enhancements, troubleshooting, and data integration efforts. Additionally, you will lead projects related to supporter system upgrades and conduct market research to stay well-informed of emerging technology solutions. To do this you will work in a collaborative environment with end users, developers, vendors, and analysts to support NWF’s fundraising, program and activism goals.
In this role you will:
Manage NWF’s CRM operations involving user support, enhancement requests, trainings, and process documentation.
Manage NWF’s Atlassian JIRA Cloud operations involving user support, enhancement requests, trainings, backup manager, and process documentation.
Attain subject matter expert status by learning and understanding business goals
Proactively identify business process impacts and suggest/create system enhancements to make improvements.
Manage internal and cross-departmental projects by gathering requirements, prioritizing goals, leading meetings, developing action plans, and executing solutions.
Enhance the CRM and JIRA user experience by providing proactive recommendations and support.
Troubleshoot system errors and work directly with developers and vendors to resolve issues.
Research new functionality and integration opportunities that would benefit NWF’s fundraising, program, and activism goals.
Build new channels to communicate system updates and recommendations to increase user adoption and awareness.
Collaborate with analysts to enhance NWF’s supporter segmentation and outreach efforts through system design changes and streamlining processes to be more effective and efficient.
Qualifications:
At least three years experience administering a CRM platform like Microsoft Dynamics or Salesforce (nonprofit CRM experience a plus)
At least three years experience project managing relational database and data integration efforts
At least one years experience working with an agile project management tool (Atlassian applications a plus)
Advanced Excel skills (comfortable working with formulas and pivot tables)
Ability to create/learn SQL queries to pull bulk data sets
A passion for wildlife conservation and the great outdoors
A positive attitude and collaborative work style
Organized individual with excellent written and verbal communication skills
NWF Values:
Your actions are expected to reflect the staff values of the National Wildlife Federation: collaboration, mindfulness, empowerment, inclusivity, and mission focus. Your competencies should include:
Being motivated by values of equity and responsibility to those most marginalized;
Consistently bringing a high level of empathy and social skills to work and interpersonal interactions;
Being committed to deepening an environmental justice approach in policy priorities, program development and partner engagement;
Actively seeks feedback, direction, and guidance from all team members and keeps staff informed of decisions that impact them;
Being dedicated to advancing NWF’s internal equity transformation and compelling partners and allies to incorporate equity into their work; and
Passion for and commitment to NWF's mission
Compensation and Benefits:
The salary range for this position is $60,000 - $70,000 annually, dependent on qualifications and experience.
The National Wildlife Federation values work-life balance and a family-friendly atmosphere. Our paid time-off includes 3 weeks of vacation leave, open wellbeing leave, 10 paid holidays, 3 floating holidays, a week-long winter break, and additional leave options, per year. In addition, our benefits package includes medical, dental, and vision insurance, company paid life insurance, AD&D, short- and long-term disability, 16 weeks of paid FMLA l eave, 403b retirement plan with employer matching and annual contribution, adoption benefits, and flexible work options including telecommuting, non-traditional work hours, and compressed work weeks. Applicants are invited to learn more about National Wildlife Federation’s benefits package at https://www.nwf.org/About-Us/Careers .
Application:
Applications will be reviewed on a rolling basis. Candidates should submit both a cover letter and resume.
We strive to increase diversity, equity, inclusion and justice (DEIJ) in all elements of our work and with our partners to support the interdependent needs of wildlife and people in a rapidly changing world. We recruit, employ, train compensate, and promote regardless of race, religion, creed, national origin, ancestry, sex (including pregnancy), sexual orientation, gender identity (including gender nonconformity and status as a transgender individual), age, physical or mental disability, citizenship, genetic information, past, current, or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law. We are proud to be an equal opportunity employer. Applicants are invited to learn more about National Wildlife Federation’s commitment to diversity, equity, and inclusion at nwf.org/equity .
If you have a disability and require an accommodation or assistance with our online application process, please tell us how we can help by calling us at 703-438-6244.
The requirements listed in our job descriptions are guidelines, not hard and fast rules, and if you have 75% of the qualifications listed we encourage you to apply. Your experience refers to paid and unpaid experience, including volunteer work, which helps build the competencies, knowledge, and skills that translates directly to our openings. Applying gives you the opportunity to be considered.
If selected for this position, a background check will be conducted.
UpKeep helps businesses manage facilities and equipment by providing skilled technicians with mobile-first software, cutting edge IoT technology, data-analytics tools, advanced integrations, and top-notch professional services.
We’re a California-based Series B SaaS startup with thousands of customers around the world. We’ve raised $50M in venture capital and employ over 100 amazing team members. UpKeep quickly became the #1 cloud-based asset, facility, and maintenance management software by constantly innovating and always putting our customers first. We foster an inclusive culture, and strive to create a diverse and equitable workplace where every UpKeeper has the opportunity to learn, grow, and make a meaningful impact.
As an SDR, you will be the first point of contact for businesses that are interested in UpKeep, you will engage potential customers in a timely manner with the goal of turning leads into opportunities.
What you'll do:
Establish a genuine connection (via phone and email) and learn all about the potential customer and their business
Identify how UpKeep's maintenance management SaaS solution can improve their operations and achieve their goals
Using a consultative and problem-solving approach, stimulate additional interest in UpKeep
Focus on the value UpKeep can provide, such as improving team productivity and increasing operational efficiency
As a product expert, answer all questions with honesty, professionalism, and empathy
Constantly improve your call strategies, messaging tactics, and pipeline management skills
Maintain accurate customer records in Salesforce.com
Who you are:
A strong desire to continue a career in sales, marketing, or business development
Enjoy working in a fun, fast-paced, collaborative, and competitive startup environment
Comfortable with high-volume calling
Genuinely care about helping people/customers
Team player always willing to share knowledge and help out new SDRs
Demonstrate empathy and thoughtfulness in your professional communication
Coachable and love to learn new things
Employee Benefits:
Full-time team members at UpKeep receive stock options, paid holidays, unlimited vacation/sick time, 401(k), 12-week paid parental leave, affordable health insurance options, FSA, and the flexibility to work from home. We value work-life harmony and believe that family and mental health should always come first.
The Company:
UpKeep was founded by our CEO, Ryan Chan, based on an idea he had while using outdated desktop software as a process engineer in a manufacturing plant. He believed mobile-first software could significantly improve the workflow and productivity of the technicians he was working with. He was determined to build on this vision— so he quit his job, learned how to code, and created the first version of UpKeep in 2014 while living in his parents garage.
Today, our SaaS and IoT solutions are modernizing the way thousands of businesses around the world maintain their facilities and equipment. Customers love our cloud-based application because it gives them the ability to manage projects, teams, and work orders on-the-go. We also provide advanced reporting tools and powerful integrations which enable businesses to make data-driven decisions that save them time and money.
We're focused on being the most innovative and easy-to-use Computerized Maintenance Management System (CMMS) and Enterprise Asset Management (EAM) software available. We proudly serve deskless workers in industries like manufacturing, healthcare, food production, energy, education, hospitality, fitness, public works, construction, building, and property management. With over 1,500 positive customer reviews, UpKeep is the market leader on Gartner, G2, GetApp, and Capterra,
We've raised $50 million following a Series B funding round led by world-renowned VC's including Insight Partners , Emergence Capital , Mucker , and Y Combinator (YC W17). These investors recognized that only 1% of venture capital has been invested in deskless workers who make up over 80% of the global workforce! We're giving back to this underserved workforce by making it easier for them to do their jobs and celebrating the work they do.
Company culture, employee appreciation, career development planing, and DEI are very important to us— which is why UpKeep has been named a "Best Place to Work" several years in a row.
Interested in learning more?
Product Overview: www.onupkeep.com/overview
Customer Stories: https://www.onupkeep.com/customers
Demo Video: https://www.youtube.com/watch?v=oX7Lak7o0qI
$36M Series B Announcement: https://www.onupkeep.com/blog/upkeep-series-b-funding-announcement/
UpKeep Technologies Inc. is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, creed, marital status, pregnancy, disability, national origin, sexual orientation, gender identity, veteran status, or any other protected category. Please let us know if you need any accommodation due to a disability. We celebrate our inclusive work environment and will always strive to create a diverse and equitable workplace by hiring people from all racial, ethnic, and socioeconomic backgrounds.
Apr 06, 2021
Full time
UpKeep helps businesses manage facilities and equipment by providing skilled technicians with mobile-first software, cutting edge IoT technology, data-analytics tools, advanced integrations, and top-notch professional services.
We’re a California-based Series B SaaS startup with thousands of customers around the world. We’ve raised $50M in venture capital and employ over 100 amazing team members. UpKeep quickly became the #1 cloud-based asset, facility, and maintenance management software by constantly innovating and always putting our customers first. We foster an inclusive culture, and strive to create a diverse and equitable workplace where every UpKeeper has the opportunity to learn, grow, and make a meaningful impact.
As an SDR, you will be the first point of contact for businesses that are interested in UpKeep, you will engage potential customers in a timely manner with the goal of turning leads into opportunities.
What you'll do:
Establish a genuine connection (via phone and email) and learn all about the potential customer and their business
Identify how UpKeep's maintenance management SaaS solution can improve their operations and achieve their goals
Using a consultative and problem-solving approach, stimulate additional interest in UpKeep
Focus on the value UpKeep can provide, such as improving team productivity and increasing operational efficiency
As a product expert, answer all questions with honesty, professionalism, and empathy
Constantly improve your call strategies, messaging tactics, and pipeline management skills
Maintain accurate customer records in Salesforce.com
Who you are:
A strong desire to continue a career in sales, marketing, or business development
Enjoy working in a fun, fast-paced, collaborative, and competitive startup environment
Comfortable with high-volume calling
Genuinely care about helping people/customers
Team player always willing to share knowledge and help out new SDRs
Demonstrate empathy and thoughtfulness in your professional communication
Coachable and love to learn new things
Employee Benefits:
Full-time team members at UpKeep receive stock options, paid holidays, unlimited vacation/sick time, 401(k), 12-week paid parental leave, affordable health insurance options, FSA, and the flexibility to work from home. We value work-life harmony and believe that family and mental health should always come first.
The Company:
UpKeep was founded by our CEO, Ryan Chan, based on an idea he had while using outdated desktop software as a process engineer in a manufacturing plant. He believed mobile-first software could significantly improve the workflow and productivity of the technicians he was working with. He was determined to build on this vision— so he quit his job, learned how to code, and created the first version of UpKeep in 2014 while living in his parents garage.
Today, our SaaS and IoT solutions are modernizing the way thousands of businesses around the world maintain their facilities and equipment. Customers love our cloud-based application because it gives them the ability to manage projects, teams, and work orders on-the-go. We also provide advanced reporting tools and powerful integrations which enable businesses to make data-driven decisions that save them time and money.
We're focused on being the most innovative and easy-to-use Computerized Maintenance Management System (CMMS) and Enterprise Asset Management (EAM) software available. We proudly serve deskless workers in industries like manufacturing, healthcare, food production, energy, education, hospitality, fitness, public works, construction, building, and property management. With over 1,500 positive customer reviews, UpKeep is the market leader on Gartner, G2, GetApp, and Capterra,
We've raised $50 million following a Series B funding round led by world-renowned VC's including Insight Partners , Emergence Capital , Mucker , and Y Combinator (YC W17). These investors recognized that only 1% of venture capital has been invested in deskless workers who make up over 80% of the global workforce! We're giving back to this underserved workforce by making it easier for them to do their jobs and celebrating the work they do.
Company culture, employee appreciation, career development planing, and DEI are very important to us— which is why UpKeep has been named a "Best Place to Work" several years in a row.
Interested in learning more?
Product Overview: www.onupkeep.com/overview
Customer Stories: https://www.onupkeep.com/customers
Demo Video: https://www.youtube.com/watch?v=oX7Lak7o0qI
$36M Series B Announcement: https://www.onupkeep.com/blog/upkeep-series-b-funding-announcement/
UpKeep Technologies Inc. is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, creed, marital status, pregnancy, disability, national origin, sexual orientation, gender identity, veteran status, or any other protected category. Please let us know if you need any accommodation due to a disability. We celebrate our inclusive work environment and will always strive to create a diverse and equitable workplace by hiring people from all racial, ethnic, and socioeconomic backgrounds.
Founded in 1936, the National Wildlife Federation (NWF or Federation) is America's largest and most trusted grassroots conservation organization with 52 state/territorial affiliates and more than six million members and supporters, including hunters, anglers, gardeners, birders, hikers, campers, paddlers, and outdoor enthusiasts of all stripes. The Federation's mission is to unite all Americans to ensure wildlife thrive in our rapidly changing world through programming focused on conserving wildlife, restoring habitats and waterways, expanding outdoor opportunities, connecting children with nature, and addressing the causes and consequences of climate change.
One of the National Wildlife Federation’s signature conservation programs is Garden for Wildlife™. For more than 45 years, this program has been inspiring people to plant on behalf of wildlife where the live, work, play, learn and worship.
To advance our mission, we are seeking a full-time Tech Product Owner to join our staff, working out of our Reston, VA, office with telework options. (Due to COVID-19 all employees are working remotely until we make return to work decisions). As the Tech Product Owner for Garden for Wildlife™, you will lead the development of and maintain, a transformative digital product that is the cornerstone of the new Garden for Wildlife™ Enterprise (GFWE) to expand access to native plants and trees, scale the conservation impact, and create an engaged and diverse community of wildlife gardeners – effectively revolutionizing the way all people plant to benefit wildlife and communities. The GFWE is an independent business unit within the Innovation and Growth division and you will report directly to the Head of Garden for Wildlife™ and be a team player in the GFWE senior team that includes the directors of GFW Operations and Growth, Marketing, and Finance.
You will lead the build and run of the analytics driven B2B2C platform to support a network that seamlessly engages environmentally minded gardeners through personalized experience that connects: DIY solutions, science-based data, and mapping for impact with an interactive community. You will direct the creation, enhancement and maintenance of the responsive mobile, desktop web-based application, Cloud based CRM, with analytics driven e-commerce, and integration with 3rd party fulfillment support and inventory management ERP. This role consistently conveys the GFWE operational model for what matters most to platform users to the Tech Build Project Manager and engineering and design teams.
In this role you will :
Recruit and manage a diverse and dynamic GFWE Platform Tech team that will drive strategy, growth and impact. Your direct reports will include Front End and Back End Engineers, Cloud Data Manager, Analytics manager and you will co-supervise GFWE web design and content lead.
Successfully negotiate and manage all Tech partner and vendor relationships. Specifically manage 3rd party contracted Tech Build Project Manager for GFW Build.
Create a quality control system that manages the conceptual and technical integrity of the platform’s features. This includes Product Backlog list of all the features or components of the project with user-centric descriptions, to coordinate with Build Project Manager’s Sprint process.
Negotiate contracts for required integrations with external data feeds, e.g. fulfillment partner, geo location, zipcode, photo assets, species or science data, etc.
Ensure platform includes mapping capacity and maintains functionality and enhancements for responsive user experience to include but not limited to:
Ensuring user privacy, cybersecurity and data asset management.
Building and monitoring data/behavior /tracking throughout the tool.
UX/UI production combined with user testing.
Consult with the National Wildlife Federation’s Strategic Business Operations/IT department to ensure seamless connections to the National Wildlife Federation’s existing web and information technology and financial platforms.
Propel and support an equity and justice culture across all enterprise departments ensuring this culture is embedded into hiring and business practices, vendor relationships, corporate partnerships and product offerings, as well as inclusivity and diversity in advertising, content development and storytelling.
Work with the GFWE marketing team to best position the platform and plant product release. Specifically, ensuring the build product manager is working with GFWE marketing to outline product placement strategies and how the products will be described in the platform and social channels.
Closely manage the Tech budget, performance and financial reporting.
Be responsible for staying on target and meeting aggressive launch deadlines.
Qualifications:
Requires a degree in computer science, business, engineering, developer or related field or equivalent experience.
Understanding of online retail users’ behaviors, the market place, potential competitive platforms, and future trends to consider for successful domain and platform experience.
Eight or more years of combined experience in tech business analysis, operational process improvement, project management or equivalent cobination of technical and operational experience.
Advanced knowledge of system(s) assigned, Agile methodology and principles.
Previous experience with data visualization products.
Preferred Qualifications:
Project Management Professional (PMP) certification a plus.
Technical certifications a plus.
Product owner certification preferred.
Experience with Salesforce cloud platforms ideal.
Important Success Factors:
Strong understanding of online retail and community technology and user experiences.
Ability to synthesize disparate and complex technology and summarize key points concisely for consumption by different levels of the organization, including executive teams.
Strong negotiator, decision-maker, and communicator.
Skilled at defining customer needs and using that knowledge to defining functional product specifications.
Strong requirements gathering skills.
Ability to continuously motivate the product development teams to meet the project's original goal.
A leader who can thrive in an entrepreneurial environment and work independently as well as collaboratively with all levels of the organization.
Self-motivated, detail oriented, and able to work independently with minimal supervision.
Exceptional analytical, verbal and written communication skills.
Growth, innovation and customer-first mindset.
Enthusiasm for conservation issues.
Leadership Competencies
Self-Awareness and Learning - Demonstrates awareness of multiple group identities and their attendant dynamics and consistently bring a high level of self-awareness, empathy, and social skills to work and interpersonal interactions and commit to build our awareness through continued learning.
Authentic Relationships and Partnerships – Proactively builds and sustains robust, authentic, productive working relationships with colleagues and community partners across race and other group identities
Direct Communication - Communicates in ways that honor each person’s inherent dignity and agency, including our own, and lead with respect and compassion.
Supervision and Power sharing – Brings an awareness of culture and difference into our supervisory relationships and work to authentically share power to bring out the best in others.
Innovation - Seeks solutions by cultivating empathy, taking risks, trying new approaches, learning from mistakes, learning from each other, and continually improving our efforts. We are courageous and proactive about developing solutions that are rooted in principles of equity and justice.
Equity Analysis and Action - Clearly and consistently articulates a sophisticated understanding of equity across social groups and structural racism, and the centrality of this analysis to the work we do and how we operate at NWF. We integrate that knowledge into work projects and interactions by addressing structural implications and disproportionate impacts of policies, activities, and decisions on race, class and other group identities within the context of job responsibilities and projects.
Your actions are expected to reflect the staff values of the National Wildlife Federation: collaboration, mindfulness, empowerment, inclusivity, and mission focus.
Application:
Applications will be reviewed on a rolling basis.
The salary range for this position is currently $110,000 - $120,000 annually, dependent upon qualifications and experience.
The National Wildlife Federation values work-life balance and a family-friendly atmosphere. Our paid time-off includes 3 weeks of vacation leave, open wellbeing leave, 10 paid holidays, 3 floating holidays, a week-long winter break, and additional leave options, per year. In addition, our benefits package includes medical, dental, and vision insurance, company paid life insurance, AD&D, short- and long-term disability, 16 weeks of paid FMLA leave, 403b retirement plan with employer matching and annual contribution, adoption benefits, and flexible work options including telecommuting, non-traditional work hours, and compressed work weeks. Applicants are invited to learn more about National Wildlife Federation’s benefits package at https://www.nwf.org/About-Us/Careers
We strive to increase diversity, equity, inclusion and justice (DEIJ) in all elements of our work and with our partners to support the interdependent needs of wildlife and people in a rapidly changing world. We recruit, employ, train, compensate, and promote regardless of race, religion, creed, national origin, ancestry, sex (including pregnancy), sexual orientation, gender identity (including gender nonconformity and status as a transgender individual), age, physical or mental disability, citizenship, genetic information, past, current, or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law. We are proud to be an equal opportunity employer. Applicants are invited to learn more about National Wildlife Federation’s commitment to diversity, equity, and inclusion at nwf.org/equity .
If you have a disability and require an accommodation or assistance with our online application process, please tell us how we can help by calling us at 703-438-6244.
The requirements listed in our job descriptions are guidelines, not hard and fast rules, and if you have 75% of the qualifications listed we encourage you to apply. Your experience refers to paid and unpaid experience, including volunteer work, which helps build the competencies, knowledge, and skills that translates directly to our openings. Applying gives you the opportunity to be considered.
Candidates should submit a cover letter and resume.
If selected for this position, a background check will be conducted.
Dec 01, 2020
Full time
Founded in 1936, the National Wildlife Federation (NWF or Federation) is America's largest and most trusted grassroots conservation organization with 52 state/territorial affiliates and more than six million members and supporters, including hunters, anglers, gardeners, birders, hikers, campers, paddlers, and outdoor enthusiasts of all stripes. The Federation's mission is to unite all Americans to ensure wildlife thrive in our rapidly changing world through programming focused on conserving wildlife, restoring habitats and waterways, expanding outdoor opportunities, connecting children with nature, and addressing the causes and consequences of climate change.
One of the National Wildlife Federation’s signature conservation programs is Garden for Wildlife™. For more than 45 years, this program has been inspiring people to plant on behalf of wildlife where the live, work, play, learn and worship.
To advance our mission, we are seeking a full-time Tech Product Owner to join our staff, working out of our Reston, VA, office with telework options. (Due to COVID-19 all employees are working remotely until we make return to work decisions). As the Tech Product Owner for Garden for Wildlife™, you will lead the development of and maintain, a transformative digital product that is the cornerstone of the new Garden for Wildlife™ Enterprise (GFWE) to expand access to native plants and trees, scale the conservation impact, and create an engaged and diverse community of wildlife gardeners – effectively revolutionizing the way all people plant to benefit wildlife and communities. The GFWE is an independent business unit within the Innovation and Growth division and you will report directly to the Head of Garden for Wildlife™ and be a team player in the GFWE senior team that includes the directors of GFW Operations and Growth, Marketing, and Finance.
You will lead the build and run of the analytics driven B2B2C platform to support a network that seamlessly engages environmentally minded gardeners through personalized experience that connects: DIY solutions, science-based data, and mapping for impact with an interactive community. You will direct the creation, enhancement and maintenance of the responsive mobile, desktop web-based application, Cloud based CRM, with analytics driven e-commerce, and integration with 3rd party fulfillment support and inventory management ERP. This role consistently conveys the GFWE operational model for what matters most to platform users to the Tech Build Project Manager and engineering and design teams.
In this role you will :
Recruit and manage a diverse and dynamic GFWE Platform Tech team that will drive strategy, growth and impact. Your direct reports will include Front End and Back End Engineers, Cloud Data Manager, Analytics manager and you will co-supervise GFWE web design and content lead.
Successfully negotiate and manage all Tech partner and vendor relationships. Specifically manage 3rd party contracted Tech Build Project Manager for GFW Build.
Create a quality control system that manages the conceptual and technical integrity of the platform’s features. This includes Product Backlog list of all the features or components of the project with user-centric descriptions, to coordinate with Build Project Manager’s Sprint process.
Negotiate contracts for required integrations with external data feeds, e.g. fulfillment partner, geo location, zipcode, photo assets, species or science data, etc.
Ensure platform includes mapping capacity and maintains functionality and enhancements for responsive user experience to include but not limited to:
Ensuring user privacy, cybersecurity and data asset management.
Building and monitoring data/behavior /tracking throughout the tool.
UX/UI production combined with user testing.
Consult with the National Wildlife Federation’s Strategic Business Operations/IT department to ensure seamless connections to the National Wildlife Federation’s existing web and information technology and financial platforms.
Propel and support an equity and justice culture across all enterprise departments ensuring this culture is embedded into hiring and business practices, vendor relationships, corporate partnerships and product offerings, as well as inclusivity and diversity in advertising, content development and storytelling.
Work with the GFWE marketing team to best position the platform and plant product release. Specifically, ensuring the build product manager is working with GFWE marketing to outline product placement strategies and how the products will be described in the platform and social channels.
Closely manage the Tech budget, performance and financial reporting.
Be responsible for staying on target and meeting aggressive launch deadlines.
Qualifications:
Requires a degree in computer science, business, engineering, developer or related field or equivalent experience.
Understanding of online retail users’ behaviors, the market place, potential competitive platforms, and future trends to consider for successful domain and platform experience.
Eight or more years of combined experience in tech business analysis, operational process improvement, project management or equivalent cobination of technical and operational experience.
Advanced knowledge of system(s) assigned, Agile methodology and principles.
Previous experience with data visualization products.
Preferred Qualifications:
Project Management Professional (PMP) certification a plus.
Technical certifications a plus.
Product owner certification preferred.
Experience with Salesforce cloud platforms ideal.
Important Success Factors:
Strong understanding of online retail and community technology and user experiences.
Ability to synthesize disparate and complex technology and summarize key points concisely for consumption by different levels of the organization, including executive teams.
Strong negotiator, decision-maker, and communicator.
Skilled at defining customer needs and using that knowledge to defining functional product specifications.
Strong requirements gathering skills.
Ability to continuously motivate the product development teams to meet the project's original goal.
A leader who can thrive in an entrepreneurial environment and work independently as well as collaboratively with all levels of the organization.
Self-motivated, detail oriented, and able to work independently with minimal supervision.
Exceptional analytical, verbal and written communication skills.
Growth, innovation and customer-first mindset.
Enthusiasm for conservation issues.
Leadership Competencies
Self-Awareness and Learning - Demonstrates awareness of multiple group identities and their attendant dynamics and consistently bring a high level of self-awareness, empathy, and social skills to work and interpersonal interactions and commit to build our awareness through continued learning.
Authentic Relationships and Partnerships – Proactively builds and sustains robust, authentic, productive working relationships with colleagues and community partners across race and other group identities
Direct Communication - Communicates in ways that honor each person’s inherent dignity and agency, including our own, and lead with respect and compassion.
Supervision and Power sharing – Brings an awareness of culture and difference into our supervisory relationships and work to authentically share power to bring out the best in others.
Innovation - Seeks solutions by cultivating empathy, taking risks, trying new approaches, learning from mistakes, learning from each other, and continually improving our efforts. We are courageous and proactive about developing solutions that are rooted in principles of equity and justice.
Equity Analysis and Action - Clearly and consistently articulates a sophisticated understanding of equity across social groups and structural racism, and the centrality of this analysis to the work we do and how we operate at NWF. We integrate that knowledge into work projects and interactions by addressing structural implications and disproportionate impacts of policies, activities, and decisions on race, class and other group identities within the context of job responsibilities and projects.
Your actions are expected to reflect the staff values of the National Wildlife Federation: collaboration, mindfulness, empowerment, inclusivity, and mission focus.
Application:
Applications will be reviewed on a rolling basis.
The salary range for this position is currently $110,000 - $120,000 annually, dependent upon qualifications and experience.
The National Wildlife Federation values work-life balance and a family-friendly atmosphere. Our paid time-off includes 3 weeks of vacation leave, open wellbeing leave, 10 paid holidays, 3 floating holidays, a week-long winter break, and additional leave options, per year. In addition, our benefits package includes medical, dental, and vision insurance, company paid life insurance, AD&D, short- and long-term disability, 16 weeks of paid FMLA leave, 403b retirement plan with employer matching and annual contribution, adoption benefits, and flexible work options including telecommuting, non-traditional work hours, and compressed work weeks. Applicants are invited to learn more about National Wildlife Federation’s benefits package at https://www.nwf.org/About-Us/Careers
We strive to increase diversity, equity, inclusion and justice (DEIJ) in all elements of our work and with our partners to support the interdependent needs of wildlife and people in a rapidly changing world. We recruit, employ, train, compensate, and promote regardless of race, religion, creed, national origin, ancestry, sex (including pregnancy), sexual orientation, gender identity (including gender nonconformity and status as a transgender individual), age, physical or mental disability, citizenship, genetic information, past, current, or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law. We are proud to be an equal opportunity employer. Applicants are invited to learn more about National Wildlife Federation’s commitment to diversity, equity, and inclusion at nwf.org/equity .
If you have a disability and require an accommodation or assistance with our online application process, please tell us how we can help by calling us at 703-438-6244.
The requirements listed in our job descriptions are guidelines, not hard and fast rules, and if you have 75% of the qualifications listed we encourage you to apply. Your experience refers to paid and unpaid experience, including volunteer work, which helps build the competencies, knowledge, and skills that translates directly to our openings. Applying gives you the opportunity to be considered.
Candidates should submit a cover letter and resume.
If selected for this position, a background check will be conducted.
Summary
The Urban Forester II (UFII) manages Casey Trees’ Community Tree Planting and related year-round and seasonal programs requiring a high degree of volunteer/partner coordination, interaction and support. The incumbent coordinates/manages tree orders from a variety of sources and holding yard inventory management. The UFII assists in designing and implementing data-driven solutions to improve the efficiency and impact of projects and programs. Finally, the incumbent mentors Urban Forester I’s in a variety of ways, such as identifying relevant educational and training materials, responding to technical questions, participating directly in training sessions, and the like.
Essential Functions
Manages the Community Tree Planting Program and other outward-facing, relationship-sensitive programs and initiatives. Reviews applications, formulates plans, secures permits, conducts orientations and site visits, orders trees, arranges event logistics and evaluates program success/impact once completed
Works collaboratively with other CT departments to ensure seamless event execution, donor satisfaction, program improvement, attainment of development goals, exploration of new partner opportunities, etc.
Manages tree procurement including sourcing, invoicing, delivery, inventory, reconciliation, etc.
Works closely with the Director of Tree Planting on program monitoring, evaluation, and enhancement
Works with Director and Urban Forestry Manager to schedule seasonal installation
Supports development activities by promoting tree planting programs and activities, identifying/coordinating signature events for corporate partners, commemorative tree ceremonial events and others
Manages/supports tree planting events/programs/activities involving trained and untrained volunteers including but not limited to: planning, logistics, training and related support
Tracks trees to ensure sound internal controls from delivery, inventory management, planting and reconciliation of planting data including mortality checks and verification
Provides advice and technical assistance to support classes, events, public inquiries, community outreach, etc.
Stays current on arboriculture/urban forestry best practices and emerging trends
Develops/implements strategies to cultivate new, and advance existing relationships to engage, educate and involve volunteers and others in attainment of our goals and mission
Communicates and distributes information/promotional materials including flyers, brochures, newsletter articles, press releases, etc. Attends community meetings to promote CT activities and events
Collaborates with multiple CT departments on various projects related to tree planting and care needs
Manages the Data Technician; oversees the Tree Planting department’s use of Salesforce and ArcGIS
Manages the GIS Analyst to provide geolocations of installation for external partners and internal needs
Responsible for coordination of grant reporting and accurate accounting
Supports the Director as required to onboard staff, develop/implement in-house training sessions, etc.
Connects people to trees
Working Conditions
The incumbent works in the office and in the field. Must be able to use equipment such as (not an exclusive list): desktop computer; smart phones; automobile; pickup truck with trailer; various hand tools such as shovels, rakes, saws, ladders, and pruning shears, etc.
Physical Demands:
Use of equipment and lifting to plant and maintain trees
Working outside year-round conducting site visits, planting trees, instructing volunteers and others year-round in the heat, cold and inclement weather
While performing the duties of this job, the incumbent is frequently required to sit, talk and hear. The incumbent is constantly required to use hands and fingers to feel, handle or operate objects, tools, or controls; and reach with hands and arms. The incumbent is occasionally required to climb, balance, stoop, kneel, crouch, crawl and walk. The incumbent is required to lift and/or move up to 60 pounds, and occasionally up to 80 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, and the ability to adjust focus. In the office environment, this position would require the ability to lift files, open filing cabinets and bending or standing on a stool as necessary
The physical demands and work environment described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act
Required Qualifications
Bachelor’s degree in arboriculture, horticulture, urban forestry, natural resources management or a related field, plus two years of experience; or, an equivalent combination of education and experience
Additional years of experience aligning with duties of this position a significant plus
ISA Certified Arborist credential required upon hire, or; within the first year of employment
Demonstrated knowledge of Geographic Information Systems, Salesforce, Eventbrite, Microsoft Office and other software programs as required
Valid driver’s license; clean driving record; willingness/ability to drive pickup truck
Must be able to establish, track and meet deadlines, often under pressure
Professional demeanor, superior written and oral communications skills, and the ability to positively and effectively interact and work with a wide variety of people, including government employees, volunteers, community partners, corporate and individual donors, etc.
Demonstrated knowledge and experience of urban tree planting/landscape operations, arboriculture, forest ecology, tree stock type and sizes, tree selection, nursery operations, ANSI standards, etc.
Excellent interpersonal skills; creativity, flexibility, confidence, positive spirit required
Works evenings, weekends and extended hours when needed
Nov 09, 2020
Full time
Summary
The Urban Forester II (UFII) manages Casey Trees’ Community Tree Planting and related year-round and seasonal programs requiring a high degree of volunteer/partner coordination, interaction and support. The incumbent coordinates/manages tree orders from a variety of sources and holding yard inventory management. The UFII assists in designing and implementing data-driven solutions to improve the efficiency and impact of projects and programs. Finally, the incumbent mentors Urban Forester I’s in a variety of ways, such as identifying relevant educational and training materials, responding to technical questions, participating directly in training sessions, and the like.
Essential Functions
Manages the Community Tree Planting Program and other outward-facing, relationship-sensitive programs and initiatives. Reviews applications, formulates plans, secures permits, conducts orientations and site visits, orders trees, arranges event logistics and evaluates program success/impact once completed
Works collaboratively with other CT departments to ensure seamless event execution, donor satisfaction, program improvement, attainment of development goals, exploration of new partner opportunities, etc.
Manages tree procurement including sourcing, invoicing, delivery, inventory, reconciliation, etc.
Works closely with the Director of Tree Planting on program monitoring, evaluation, and enhancement
Works with Director and Urban Forestry Manager to schedule seasonal installation
Supports development activities by promoting tree planting programs and activities, identifying/coordinating signature events for corporate partners, commemorative tree ceremonial events and others
Manages/supports tree planting events/programs/activities involving trained and untrained volunteers including but not limited to: planning, logistics, training and related support
Tracks trees to ensure sound internal controls from delivery, inventory management, planting and reconciliation of planting data including mortality checks and verification
Provides advice and technical assistance to support classes, events, public inquiries, community outreach, etc.
Stays current on arboriculture/urban forestry best practices and emerging trends
Develops/implements strategies to cultivate new, and advance existing relationships to engage, educate and involve volunteers and others in attainment of our goals and mission
Communicates and distributes information/promotional materials including flyers, brochures, newsletter articles, press releases, etc. Attends community meetings to promote CT activities and events
Collaborates with multiple CT departments on various projects related to tree planting and care needs
Manages the Data Technician; oversees the Tree Planting department’s use of Salesforce and ArcGIS
Manages the GIS Analyst to provide geolocations of installation for external partners and internal needs
Responsible for coordination of grant reporting and accurate accounting
Supports the Director as required to onboard staff, develop/implement in-house training sessions, etc.
Connects people to trees
Working Conditions
The incumbent works in the office and in the field. Must be able to use equipment such as (not an exclusive list): desktop computer; smart phones; automobile; pickup truck with trailer; various hand tools such as shovels, rakes, saws, ladders, and pruning shears, etc.
Physical Demands:
Use of equipment and lifting to plant and maintain trees
Working outside year-round conducting site visits, planting trees, instructing volunteers and others year-round in the heat, cold and inclement weather
While performing the duties of this job, the incumbent is frequently required to sit, talk and hear. The incumbent is constantly required to use hands and fingers to feel, handle or operate objects, tools, or controls; and reach with hands and arms. The incumbent is occasionally required to climb, balance, stoop, kneel, crouch, crawl and walk. The incumbent is required to lift and/or move up to 60 pounds, and occasionally up to 80 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, and the ability to adjust focus. In the office environment, this position would require the ability to lift files, open filing cabinets and bending or standing on a stool as necessary
The physical demands and work environment described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act
Required Qualifications
Bachelor’s degree in arboriculture, horticulture, urban forestry, natural resources management or a related field, plus two years of experience; or, an equivalent combination of education and experience
Additional years of experience aligning with duties of this position a significant plus
ISA Certified Arborist credential required upon hire, or; within the first year of employment
Demonstrated knowledge of Geographic Information Systems, Salesforce, Eventbrite, Microsoft Office and other software programs as required
Valid driver’s license; clean driving record; willingness/ability to drive pickup truck
Must be able to establish, track and meet deadlines, often under pressure
Professional demeanor, superior written and oral communications skills, and the ability to positively and effectively interact and work with a wide variety of people, including government employees, volunteers, community partners, corporate and individual donors, etc.
Demonstrated knowledge and experience of urban tree planting/landscape operations, arboriculture, forest ecology, tree stock type and sizes, tree selection, nursery operations, ANSI standards, etc.
Excellent interpersonal skills; creativity, flexibility, confidence, positive spirit required
Works evenings, weekends and extended hours when needed