Cummins Behavioral Health Systems, Inc . is seeking a licensed therapist with a background in social work and/or mental healthcare, and with leadership experience for a rewarding and challenging position as Director of Recovery.
Job Summary:
The Director of Recovery is a member of the clinical operations leadership team and serves in a transformative leadership role related to organizational leadership, continuous improvement, and continuous learning. The Director of Recovery oversights the Lifelong Recovery Program which includes Recovery First and Lasting Recovery. Participating in strategic change initiatives both within the organization and with state level initiatives, this position serves as a subject matter expert in substance use disorders, group treatment, peer recovery specialists, and recovery from co-occurring disorders, guiding quality review and performance improvement initiatives.
Essential Leadership Responsibilities:
Essential to being a member of Cummins' Leadership Team, involves incorporating the following essential leadership responsibilities in all actions:
Mission-driven Decision-making : Uphold and steward Cummins' Mission, Vision, and Values in all actions, decisions, and interactions with others.
Shared Leadership : Collaborate efforts with other members of Cummins' leadership team and departments to achieve goals as a collective team.
Organizational Culture : Build and sustain an organizational culture that values lifelong learning, continuous improvement, cultural humility, and inclusion.
Feedback-Informed : Maintain communication networks with community stakeholder and internal employees; Consider feedback to drive enhanced performance.
Essential Functions :
Regular and reliable attendance is necessary to perform the following essential functions of the position.
Department Oversight and Performance : Consistent with organizationally defined leadership and management best practices, ensure delivery of quality clinical care and systemic consistency throughout assigned department. Lead the department in achieving successful outcomes and contribute to the success of the program.
For area of subject matter expertise, oversight evidence-based practices and facilitate implementation into standard care.
Enforce organizational policy, procedure, and risk management practices.
Participate in the development and/or oversight of grants and funding proposals.
Provide individual and group clinical supervision within subject matter expertise to meet unmet clinical needs within programs and amongst leaders.
Program Development and Change : Through the organizationally defined, ongoing planning process used to establish projects and evaluate their outcome, participate in program development and planning to establish organizational best practices.
Participate in organizational annual, strategic, and budget plan development and ensure achievement of the goals.
Attend Leadership Council, Risk Management Council, and Systems meetings representing the department.
Lead Best Practice Councils; Participate in project development, task groups, and other organizationally established program development initiatives.
Develop, review, revise, and implement organizational policy and procedure to be consistent with the everchanging external environment.
May develop and review contacts and memoranda of understanding.
Community Engagement and Mission Advocacy : Build positive, collaborative partnerships with community members and stakeholders.
Participate in strategic community engagement to strengthen the organization's collaborative involvement with other community entities interconnected to substance use disorders, group treatment, peer recovery specialists, and recovery from co-occurring disorders.
Represent Cummins at state and/ or regional committees.
Quality Assurance and Performance Improvement : Identify risk through internal auditing. Lead organizational PI initiatives and ensure successful outcomes.
Participate in organizational audits from external credentialing and accreditation bodies and lead performance improvement initiatives that may follow.
Conduct routine audits to ensure compliance with accountability standards and communicate findings through organizationally defined systems.
Participate in Quality Assurance Council.
Professional Development and Competency : Ensure competency and compliance with internal privileging and credentialing of employees through organizationally defined systems with a focus upon the scope of substance use disorders, group treatment, peer recovery specialists, and recovery from co-occurring disorders.
Evaluate and provide coaching to providers and leaders as related to provider competency and performance within scope.
Participate in the development and implementation of organizational training plan, with emphasis on departmental scope.
Provide supervision to front line leaders in department.
Participate in the monthly Team Leader Meeting.
Create and provide professional development trainings through teaching during new employee orientation, as a part of the organizational training plan, and to support other leaders' training needs throughout the organization.
Recruitment and Retention : Recruit, hire, and retain qualified employees.
Participate in the development and implementation of organizational recruitment plan.
Interview applicants for open positions and collaborate with others organizational systems to onboard the new employee.
Participate in the development and implementation of organizational and divisional retention plans.
Training and Development:
Participates in continuing education programs and in-service training consistent with professional licensure and internal standards or as deemedappropriate to increase personal and professional effectiveness and improve the service quality provided to the people we serve.
Education and/or Experience:
Licensed Provider (LCSW, LMHC, LCAC, or LMFT) with a Master's degree
Skills, Knowledge & Abilities :
Clinical Skills: Advanced knowledge of clinical standards, best practices, behavioral health services, and modalities of treatment within the scope of this position and associated with professional licensure; Clinical knowledge related to quality of care for the scope of this position; Knowledge of community mental health services and resources on a local, state and national level; Ability to guide the organization in meeting and exceeding standards; Ability to follow corporate guidelines related to policies and procedures.
Strategic Thinking and Foresight Skills : Ability to develop strategic, forward-looking plans; Ability to factor in the needs of every part of an organization; Ability to analyze organizational strengths, weaknesses, opportunities, and threats.
Systems Thinking Skills :Ability to effectively work and build working relationships cross-functionally; Ability to make decisions in the best interest of the organization and the people we serve; Ability to approach work through collaborating with a team; Ability to seek understanding without jumping to judgements or conclusions; Ability to consider all interconnected departments and steps of a workflow; Ability to get a team to work across functions as needed.
Conflict Resolution Skills : Ability to have crucial conversations that seek resolution to disputes; Ability to proactively work with people from other teams, branches, or departments to ensure workflows and ideas are optimally aligned and goals are shared;Ability to maintain collaborative relationships with organizational leaders.
Prioritization Skills : Ability to prioritize tasks and efficiently use time.
Emotional Intelligence Leadership Skills :Ability to effectively communicate in writing and orally;High level of emotional intelligence to relieve stress, communicate effectively, empathize with others, overcome challenges, and defuse conflict;Ability to work with diverse teams; Proficiency and commitment to internal and external customer service; Ability to interact with courtesy and respect; Recognized as one who can adapt and positively lead in a changing, sometimes in a disruptive environment;Ability to develop professional relationships involving direct communication;Ability to communicate openly, clearly, and in a spirit of cooperation. Recognized by others as having a positive, engaging leadership attitude.
Employee Development Skills : Ability to lead through teaching and coaching; Ability to empower employees to grow and professionally develop.
Compensation and benefits:
Competitive salaries
Excellent work life balance (paid time off and holidays)
Professional and Leadership Training and advancement
Diverse career tracts
Comprehensive benefit package
Clinical support from leaders in field
Matching contributions to your 401K program
As a proud recipient of Platinum level certification for Mental Health America's Bell Seal for Workplace Mental Health, Cummins Behavioral Health Systems puts mental health at the forefront of employee health and well-being.
Cummins is one of the State's top-rated community mental/behavioral health and addiction services centers in Customer Satisfaction as recognized by the Indiana Division of Mental Health and Addiction.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://cumminsbhs.hirecentric.com/jobs/227213-47726.html
Aug 20, 2023
Full time
Cummins Behavioral Health Systems, Inc . is seeking a licensed therapist with a background in social work and/or mental healthcare, and with leadership experience for a rewarding and challenging position as Director of Recovery.
Job Summary:
The Director of Recovery is a member of the clinical operations leadership team and serves in a transformative leadership role related to organizational leadership, continuous improvement, and continuous learning. The Director of Recovery oversights the Lifelong Recovery Program which includes Recovery First and Lasting Recovery. Participating in strategic change initiatives both within the organization and with state level initiatives, this position serves as a subject matter expert in substance use disorders, group treatment, peer recovery specialists, and recovery from co-occurring disorders, guiding quality review and performance improvement initiatives.
Essential Leadership Responsibilities:
Essential to being a member of Cummins' Leadership Team, involves incorporating the following essential leadership responsibilities in all actions:
Mission-driven Decision-making : Uphold and steward Cummins' Mission, Vision, and Values in all actions, decisions, and interactions with others.
Shared Leadership : Collaborate efforts with other members of Cummins' leadership team and departments to achieve goals as a collective team.
Organizational Culture : Build and sustain an organizational culture that values lifelong learning, continuous improvement, cultural humility, and inclusion.
Feedback-Informed : Maintain communication networks with community stakeholder and internal employees; Consider feedback to drive enhanced performance.
Essential Functions :
Regular and reliable attendance is necessary to perform the following essential functions of the position.
Department Oversight and Performance : Consistent with organizationally defined leadership and management best practices, ensure delivery of quality clinical care and systemic consistency throughout assigned department. Lead the department in achieving successful outcomes and contribute to the success of the program.
For area of subject matter expertise, oversight evidence-based practices and facilitate implementation into standard care.
Enforce organizational policy, procedure, and risk management practices.
Participate in the development and/or oversight of grants and funding proposals.
Provide individual and group clinical supervision within subject matter expertise to meet unmet clinical needs within programs and amongst leaders.
Program Development and Change : Through the organizationally defined, ongoing planning process used to establish projects and evaluate their outcome, participate in program development and planning to establish organizational best practices.
Participate in organizational annual, strategic, and budget plan development and ensure achievement of the goals.
Attend Leadership Council, Risk Management Council, and Systems meetings representing the department.
Lead Best Practice Councils; Participate in project development, task groups, and other organizationally established program development initiatives.
Develop, review, revise, and implement organizational policy and procedure to be consistent with the everchanging external environment.
May develop and review contacts and memoranda of understanding.
Community Engagement and Mission Advocacy : Build positive, collaborative partnerships with community members and stakeholders.
Participate in strategic community engagement to strengthen the organization's collaborative involvement with other community entities interconnected to substance use disorders, group treatment, peer recovery specialists, and recovery from co-occurring disorders.
Represent Cummins at state and/ or regional committees.
Quality Assurance and Performance Improvement : Identify risk through internal auditing. Lead organizational PI initiatives and ensure successful outcomes.
Participate in organizational audits from external credentialing and accreditation bodies and lead performance improvement initiatives that may follow.
Conduct routine audits to ensure compliance with accountability standards and communicate findings through organizationally defined systems.
Participate in Quality Assurance Council.
Professional Development and Competency : Ensure competency and compliance with internal privileging and credentialing of employees through organizationally defined systems with a focus upon the scope of substance use disorders, group treatment, peer recovery specialists, and recovery from co-occurring disorders.
Evaluate and provide coaching to providers and leaders as related to provider competency and performance within scope.
Participate in the development and implementation of organizational training plan, with emphasis on departmental scope.
Provide supervision to front line leaders in department.
Participate in the monthly Team Leader Meeting.
Create and provide professional development trainings through teaching during new employee orientation, as a part of the organizational training plan, and to support other leaders' training needs throughout the organization.
Recruitment and Retention : Recruit, hire, and retain qualified employees.
Participate in the development and implementation of organizational recruitment plan.
Interview applicants for open positions and collaborate with others organizational systems to onboard the new employee.
Participate in the development and implementation of organizational and divisional retention plans.
Training and Development:
Participates in continuing education programs and in-service training consistent with professional licensure and internal standards or as deemedappropriate to increase personal and professional effectiveness and improve the service quality provided to the people we serve.
Education and/or Experience:
Licensed Provider (LCSW, LMHC, LCAC, or LMFT) with a Master's degree
Skills, Knowledge & Abilities :
Clinical Skills: Advanced knowledge of clinical standards, best practices, behavioral health services, and modalities of treatment within the scope of this position and associated with professional licensure; Clinical knowledge related to quality of care for the scope of this position; Knowledge of community mental health services and resources on a local, state and national level; Ability to guide the organization in meeting and exceeding standards; Ability to follow corporate guidelines related to policies and procedures.
Strategic Thinking and Foresight Skills : Ability to develop strategic, forward-looking plans; Ability to factor in the needs of every part of an organization; Ability to analyze organizational strengths, weaknesses, opportunities, and threats.
Systems Thinking Skills :Ability to effectively work and build working relationships cross-functionally; Ability to make decisions in the best interest of the organization and the people we serve; Ability to approach work through collaborating with a team; Ability to seek understanding without jumping to judgements or conclusions; Ability to consider all interconnected departments and steps of a workflow; Ability to get a team to work across functions as needed.
Conflict Resolution Skills : Ability to have crucial conversations that seek resolution to disputes; Ability to proactively work with people from other teams, branches, or departments to ensure workflows and ideas are optimally aligned and goals are shared;Ability to maintain collaborative relationships with organizational leaders.
Prioritization Skills : Ability to prioritize tasks and efficiently use time.
Emotional Intelligence Leadership Skills :Ability to effectively communicate in writing and orally;High level of emotional intelligence to relieve stress, communicate effectively, empathize with others, overcome challenges, and defuse conflict;Ability to work with diverse teams; Proficiency and commitment to internal and external customer service; Ability to interact with courtesy and respect; Recognized as one who can adapt and positively lead in a changing, sometimes in a disruptive environment;Ability to develop professional relationships involving direct communication;Ability to communicate openly, clearly, and in a spirit of cooperation. Recognized by others as having a positive, engaging leadership attitude.
Employee Development Skills : Ability to lead through teaching and coaching; Ability to empower employees to grow and professionally develop.
Compensation and benefits:
Competitive salaries
Excellent work life balance (paid time off and holidays)
Professional and Leadership Training and advancement
Diverse career tracts
Comprehensive benefit package
Clinical support from leaders in field
Matching contributions to your 401K program
As a proud recipient of Platinum level certification for Mental Health America's Bell Seal for Workplace Mental Health, Cummins Behavioral Health Systems puts mental health at the forefront of employee health and well-being.
Cummins is one of the State's top-rated community mental/behavioral health and addiction services centers in Customer Satisfaction as recognized by the Indiana Division of Mental Health and Addiction.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://cumminsbhs.hirecentric.com/jobs/227213-47726.html
AIDS Foundation Chicago (AFC) mobilizes communities to create equity and justice for people living with and vulnerable to HIV or chronic conditions. We envision a world in which people living with HIV or chronic conditions will thrive, and there will be no new HIV cases. Our work focuses on advancing health equity, preventing new cases of HIV, serving as a collaboration and knowledge center, being a bold voice for change and strengthening our organizational excellence.
Working under the supervision of the Director of Government Relations, and in collaboration with policy and advocacy staff, the Manager of Community Engagement & Education is directly responsible for building new and strengthening existing relationships with AFC’s key constituencies across Illinois, including people living with and vulnerable to HIV, health and social service providers, and community leaders.
The Manager of Community Engagement & Education will develop and implement plans to educate and build advocacy capacity among AFC’s constituents and stakeholders on HIV-related public policy and legislative issues, lead mobilization efforts to influence public policy, expand AFC’s network of grassroots advocates, and provide other supportive functions as needed. The Manager of Community Engagement & Education is responsible for supporting the advancement of sound HIV public policy and must demonstrate a commitment to social justice.
We strongly encourage people with personal experience with HIV, people of color, and queer, trans, and gender non-conforming folks to apply for this position.
The salary range for this role is $45,000 to $55,000 annually.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Community Engagement
Develop and implement community engagement plans and strategies to ensure involvement of people living with and most impacted by HIV in all aspects of AFC’s advocacy and policy work, including but not limited to development of campaigns and community engagement tactics that advance AFC’s policy and legislative objectives
Identify, mobilize, and build relationships with key AFC constituencies across Illinois with special attention and sensitivity to highly vulnerable, stigmatized, and marginalized populations including (and not limited to) people living with HIV and communities of color
In collaboration with AFC policy and advocacy staff, identify, cultivate relationships with and mobilize civic leaders and organizations in key areas of the state through coordinated legislative and educational campaigns
Work in partnership with Program Development to identify and apply for funds to support community engagement and advocacy related projects
Collaborate with Policy Communications Specialist to develop and implement a plan to grow AFC’s online advocacy network members and their responsiveness to action requests
Deepen relationships with IL-ASAP (Illinois Alliance for Sound AIDS Policy) members and grow membership in Chicago and across the state, prioritizing outreach and engagement of community members from AFC’s Priority Populations.
Community Education
Under the direction of the Director of Government Relations, develop, implement, and monitor state-based mobilization and education campaigns on AFC’s legislative and policy goals
Increase capacity of agencies and individuals to understand relevant policy issues and effectively communicate about such issues to decision-makers through developing, organizing, and facilitating advocacy trainings, workshops, and technical assistance
Liaison as a representative of AFC to community leaders and organizations to educate them on important policy issues and help maintain AFC’s ongoing coalition and campaign work
Create and conduct educational presentations for our communities on a variety of topics including relevant and current HIV public policy issues, and other topics as assigned
Project Management
Manage, train, and closely work with IL-ASAP members to build their leadership and skills in communications, advocacy, legislative outreach, and knowledge on important HIV related policy issues. Manage the onboarding process of new members, with emphasis on recruitment outside of Cook County
Organize several large and small annual policy/advocacy community events, including but not limited to Advocacy Days and AIDS Run & Walk Chicago policy presence.
With guidance from AFC policy and advocacy staff, develop, set, and achieve annual Advocacy Day goals and objectives
Other
Assist department leadership on other project-related matters
Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk Chicago, and others
Maintain and update job knowledge by participating in training and educational opportunities, reading professional publications, and participating in professional organizations
Protect organization's value and manage risk by keeping information confidential
Perform other duties as assigned.
EXPERIENCE AND EDUCATION
Minimum Qualifications
Bachelor’s degree in policy-related field and minimum two (2) or more years’ experience with community engagement, education, and mobilization in HIV health care
OR
5 years of applicable work experience with community engagement, education, and mobilization in HIV health care
Willingness and ability to travel throughout Chicago and Illinois
Preferred Qualifications
Event planning, volunteer coordination and program management experience preferred.
KNOWLEDGE, SKILLS, AND ABILITIES
Experience working with diverse populations, especially communities of color and the LGBTQ+ community, and sensitivity to issues concerning HIV/AIDS and all disabilities required.
Strong attention to detail, excellent organizational skills, and the ability to provide efficient, quality service to both internal and external partners.
Exceptional verbal and written communication and active listening skills.
Strong time management skills along with problem solving skills and ability to manage multiple projects concurrently, establish workload priorities, and meet deadlines.
Solid interpersonal skills along with the ability and willingness to respect and value the differences and perceptions of different groups/individuals.
Demonstrated fluency in word processing, spreadsheets, and database entry required.
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
Valid Driver’s License, and the physical ability to operate a car.
WORK ENVIRONMENT AND PHYSICAL DEMANDS
Ability to travel statewide and locally up to 50% of the year.
The work environment is representative of that found in a general office environment. Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (up to 10 pounds.) Tasks may involve extended periods of time at a keyboard or workstation and on the telephone.
Nov 16, 2022
Full time
AIDS Foundation Chicago (AFC) mobilizes communities to create equity and justice for people living with and vulnerable to HIV or chronic conditions. We envision a world in which people living with HIV or chronic conditions will thrive, and there will be no new HIV cases. Our work focuses on advancing health equity, preventing new cases of HIV, serving as a collaboration and knowledge center, being a bold voice for change and strengthening our organizational excellence.
Working under the supervision of the Director of Government Relations, and in collaboration with policy and advocacy staff, the Manager of Community Engagement & Education is directly responsible for building new and strengthening existing relationships with AFC’s key constituencies across Illinois, including people living with and vulnerable to HIV, health and social service providers, and community leaders.
The Manager of Community Engagement & Education will develop and implement plans to educate and build advocacy capacity among AFC’s constituents and stakeholders on HIV-related public policy and legislative issues, lead mobilization efforts to influence public policy, expand AFC’s network of grassroots advocates, and provide other supportive functions as needed. The Manager of Community Engagement & Education is responsible for supporting the advancement of sound HIV public policy and must demonstrate a commitment to social justice.
We strongly encourage people with personal experience with HIV, people of color, and queer, trans, and gender non-conforming folks to apply for this position.
The salary range for this role is $45,000 to $55,000 annually.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Community Engagement
Develop and implement community engagement plans and strategies to ensure involvement of people living with and most impacted by HIV in all aspects of AFC’s advocacy and policy work, including but not limited to development of campaigns and community engagement tactics that advance AFC’s policy and legislative objectives
Identify, mobilize, and build relationships with key AFC constituencies across Illinois with special attention and sensitivity to highly vulnerable, stigmatized, and marginalized populations including (and not limited to) people living with HIV and communities of color
In collaboration with AFC policy and advocacy staff, identify, cultivate relationships with and mobilize civic leaders and organizations in key areas of the state through coordinated legislative and educational campaigns
Work in partnership with Program Development to identify and apply for funds to support community engagement and advocacy related projects
Collaborate with Policy Communications Specialist to develop and implement a plan to grow AFC’s online advocacy network members and their responsiveness to action requests
Deepen relationships with IL-ASAP (Illinois Alliance for Sound AIDS Policy) members and grow membership in Chicago and across the state, prioritizing outreach and engagement of community members from AFC’s Priority Populations.
Community Education
Under the direction of the Director of Government Relations, develop, implement, and monitor state-based mobilization and education campaigns on AFC’s legislative and policy goals
Increase capacity of agencies and individuals to understand relevant policy issues and effectively communicate about such issues to decision-makers through developing, organizing, and facilitating advocacy trainings, workshops, and technical assistance
Liaison as a representative of AFC to community leaders and organizations to educate them on important policy issues and help maintain AFC’s ongoing coalition and campaign work
Create and conduct educational presentations for our communities on a variety of topics including relevant and current HIV public policy issues, and other topics as assigned
Project Management
Manage, train, and closely work with IL-ASAP members to build their leadership and skills in communications, advocacy, legislative outreach, and knowledge on important HIV related policy issues. Manage the onboarding process of new members, with emphasis on recruitment outside of Cook County
Organize several large and small annual policy/advocacy community events, including but not limited to Advocacy Days and AIDS Run & Walk Chicago policy presence.
With guidance from AFC policy and advocacy staff, develop, set, and achieve annual Advocacy Day goals and objectives
Other
Assist department leadership on other project-related matters
Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk Chicago, and others
Maintain and update job knowledge by participating in training and educational opportunities, reading professional publications, and participating in professional organizations
Protect organization's value and manage risk by keeping information confidential
Perform other duties as assigned.
EXPERIENCE AND EDUCATION
Minimum Qualifications
Bachelor’s degree in policy-related field and minimum two (2) or more years’ experience with community engagement, education, and mobilization in HIV health care
OR
5 years of applicable work experience with community engagement, education, and mobilization in HIV health care
Willingness and ability to travel throughout Chicago and Illinois
Preferred Qualifications
Event planning, volunteer coordination and program management experience preferred.
KNOWLEDGE, SKILLS, AND ABILITIES
Experience working with diverse populations, especially communities of color and the LGBTQ+ community, and sensitivity to issues concerning HIV/AIDS and all disabilities required.
Strong attention to detail, excellent organizational skills, and the ability to provide efficient, quality service to both internal and external partners.
Exceptional verbal and written communication and active listening skills.
Strong time management skills along with problem solving skills and ability to manage multiple projects concurrently, establish workload priorities, and meet deadlines.
Solid interpersonal skills along with the ability and willingness to respect and value the differences and perceptions of different groups/individuals.
Demonstrated fluency in word processing, spreadsheets, and database entry required.
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
Valid Driver’s License, and the physical ability to operate a car.
WORK ENVIRONMENT AND PHYSICAL DEMANDS
Ability to travel statewide and locally up to 50% of the year.
The work environment is representative of that found in a general office environment. Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (up to 10 pounds.) Tasks may involve extended periods of time at a keyboard or workstation and on the telephone.
The AIDS Foundation of Chicago (AFC) mobilizes communities to create equity and justice for people living with and vulnerable to HIV and related chronic diseases. We envision a world in which people living with HIV and related chronic diseases will thrive, and new HIV infections will be rare. Our work focuses on improving health equity, preventing new cases of HIV, serving as a collaboration and knowledge center, and being a bold voice for change.
We are seeking for an individual to serve as our Quality Assurance and Improvement Specialist. The Quality Assurance and Improvement Specialist will be responsible for developing, implementing, coordinating, and facilitating the quality assurance, management and improvement of case management programs. The Quality Assurance and Improvement Specialist will assist Housing Program Managers or Directors in managing and monitoring client level data in the database to ensure that eligible clients are retained in care and to ensure ongoing effectiveness of quality services and documentation. The Quality Assurance and Improvement Specialist will also be responsible for participating in the AFC Quality Improvement Team, have oversight for the overall quality and quantity of housing-related services provided, and implement quality assurance measures as related to all housing-related services.
The salary range for this role is $45,000 to $50,000.
Principal functions and responsibilities of this position include the following:
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Data Monitoring, Reporting, and Quality Assurance
Develop and implement Quality Assurance system for services provided by AFC programs.
Assist program managers in site visit performance reviews
Identify subcontractors’ organizational difficulties preventing the accomplishment of service objectives and proper documentation
Assist subcontractors in creating action plans to address identified barriers and/or issues
Collaborate with subcontractors to develop Continuous Quality Improvement plans including methodology, philosophy, timeframe, specific indicators; and with referenced policies and procedures; assist in developing methods for maintaining subcontractors' accountability to quality improvement plans
Assist with updating Quality Improvement policies and procedures for subcontractors to adhere to funder guideline.
Assist with the development of data quality tools to support AFC staff and partner agency users of AFC database
Conduct regular chart reviews in AFC’s client level database to ensure case manager data entry compliance
Travel to all funded agencies with programs staff to conduct annual site visits and to provide intensive technical assistance as needed
Provide quality assurance-related support to program leads as needed
Systems Quality Improvement
Use data on measurable outcomes and service quality indicators to develop quality improvement goals and determine progress
Collaborate with Programs leadership to identify and prioritize client outcomes measures and interventions; monitor agency dashboards
Assist in the development and implementation of improvement plans
Monitor trends in service provision and costs for all service categories
Data Governance and Client Services
Monitor support requests, determine request prioritization, initiate first response, and assign tickets in accordance to service protocols
Provide formal and informal trainings and technical assistance for staff and partner agency users of AFC databases
Set up and manage staff and partner agency’s access and utilization to AFC databases
Assist in supporting governance processes to ensure consistency across all information platforms used by AFC programs
Client-Centered Quality Improvement and Community Accountability
Collaborate with program team members and partner agencies to support the development of strategic, operational, and technological solutions for improving the quality of services delivered
Assist in the development and execution of innovative procedures for fostering meaningful engagement with clients
Assist in identifying and establishing new channels for ongoing, direct communication between AFC and clients
Assist in designing and establishing feedback loop processes for using input from clients to make programmatic changes
Integrate input from clients, partners, and AFC program staff to identify systems-level changes needed to impact client engagement to care, and to improve client health and quality of life outcomes
Assist in the preparation and dissemination of reports on client feedback across AFC programs to program managers, directors and senior leadership
Assist in the development, implementation, and evaluation of new ways to foster a culture of accountability among program staff and partners to clients and communities impacted by AFC’s work
Team Support
Participate in working groups and committees
Support the development and achievement of team goals and related strategic plan items
Provide subject-matter guidance to other department professionals
Other
Assist the Data Services team on other Data Services matters as needed
Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, and others
Maintain and update job knowledge by participating in training and educational opportunities, reading professional publications, and participating in professional organizations
Protect organization's value and manage risk by keeping information confidential
Perform other duties as assigned
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in this class. The omission of an essential function does not preclude management from assignment of duties not listed herein if such functions are a logical assignment to the position.
SUPERVISORY RESPONSIBILITIES
None
EXPERIENCE AND EDUCATION
Minimum Qualifications
Bachelor’s degree in Social Services or related field and 2 or more years of Quality Management experience
PLUS 1 or more years’ experience using a client-level database (for example, Provide)
PLUS experience using intermediate Microsoft Office functionality (for example, Excel, Word, Outlook, PowerPoint)
Preferred Qualifications
Master’s degree in Social Services or related field and 2 or more years of Quality Management experience
Experience using Microsoft SQL, Tableau or other data visualization software
KNOWLEDGE, SKILLS, AND ABILITIES
The ability to maintain accurate work records and access these records as necessary
The ability to notice inconsistencies/faults in organizational processes to ensure the quality of services provided by the organization and to prevent further inefficiencies
Basic knowledge of HIV infection and related chronic diseases. This includes an understanding of the most-impacted populations
The ability to provide excellent service to internal clients and external stakeholders (e.g., vendors)
The ability and willingness to uphold ethical standards and comply with all relevant laws and company policies and procedures
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
None
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The work environment is representative of that found in a general office environment. Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (up to 10 pounds.) Tasks may involve extended periods of time at a keyboard or workstation and on the telephone.
Oct 07, 2022
Full time
The AIDS Foundation of Chicago (AFC) mobilizes communities to create equity and justice for people living with and vulnerable to HIV and related chronic diseases. We envision a world in which people living with HIV and related chronic diseases will thrive, and new HIV infections will be rare. Our work focuses on improving health equity, preventing new cases of HIV, serving as a collaboration and knowledge center, and being a bold voice for change.
We are seeking for an individual to serve as our Quality Assurance and Improvement Specialist. The Quality Assurance and Improvement Specialist will be responsible for developing, implementing, coordinating, and facilitating the quality assurance, management and improvement of case management programs. The Quality Assurance and Improvement Specialist will assist Housing Program Managers or Directors in managing and monitoring client level data in the database to ensure that eligible clients are retained in care and to ensure ongoing effectiveness of quality services and documentation. The Quality Assurance and Improvement Specialist will also be responsible for participating in the AFC Quality Improvement Team, have oversight for the overall quality and quantity of housing-related services provided, and implement quality assurance measures as related to all housing-related services.
The salary range for this role is $45,000 to $50,000.
Principal functions and responsibilities of this position include the following:
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Data Monitoring, Reporting, and Quality Assurance
Develop and implement Quality Assurance system for services provided by AFC programs.
Assist program managers in site visit performance reviews
Identify subcontractors’ organizational difficulties preventing the accomplishment of service objectives and proper documentation
Assist subcontractors in creating action plans to address identified barriers and/or issues
Collaborate with subcontractors to develop Continuous Quality Improvement plans including methodology, philosophy, timeframe, specific indicators; and with referenced policies and procedures; assist in developing methods for maintaining subcontractors' accountability to quality improvement plans
Assist with updating Quality Improvement policies and procedures for subcontractors to adhere to funder guideline.
Assist with the development of data quality tools to support AFC staff and partner agency users of AFC database
Conduct regular chart reviews in AFC’s client level database to ensure case manager data entry compliance
Travel to all funded agencies with programs staff to conduct annual site visits and to provide intensive technical assistance as needed
Provide quality assurance-related support to program leads as needed
Systems Quality Improvement
Use data on measurable outcomes and service quality indicators to develop quality improvement goals and determine progress
Collaborate with Programs leadership to identify and prioritize client outcomes measures and interventions; monitor agency dashboards
Assist in the development and implementation of improvement plans
Monitor trends in service provision and costs for all service categories
Data Governance and Client Services
Monitor support requests, determine request prioritization, initiate first response, and assign tickets in accordance to service protocols
Provide formal and informal trainings and technical assistance for staff and partner agency users of AFC databases
Set up and manage staff and partner agency’s access and utilization to AFC databases
Assist in supporting governance processes to ensure consistency across all information platforms used by AFC programs
Client-Centered Quality Improvement and Community Accountability
Collaborate with program team members and partner agencies to support the development of strategic, operational, and technological solutions for improving the quality of services delivered
Assist in the development and execution of innovative procedures for fostering meaningful engagement with clients
Assist in identifying and establishing new channels for ongoing, direct communication between AFC and clients
Assist in designing and establishing feedback loop processes for using input from clients to make programmatic changes
Integrate input from clients, partners, and AFC program staff to identify systems-level changes needed to impact client engagement to care, and to improve client health and quality of life outcomes
Assist in the preparation and dissemination of reports on client feedback across AFC programs to program managers, directors and senior leadership
Assist in the development, implementation, and evaluation of new ways to foster a culture of accountability among program staff and partners to clients and communities impacted by AFC’s work
Team Support
Participate in working groups and committees
Support the development and achievement of team goals and related strategic plan items
Provide subject-matter guidance to other department professionals
Other
Assist the Data Services team on other Data Services matters as needed
Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, and others
Maintain and update job knowledge by participating in training and educational opportunities, reading professional publications, and participating in professional organizations
Protect organization's value and manage risk by keeping information confidential
Perform other duties as assigned
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in this class. The omission of an essential function does not preclude management from assignment of duties not listed herein if such functions are a logical assignment to the position.
SUPERVISORY RESPONSIBILITIES
None
EXPERIENCE AND EDUCATION
Minimum Qualifications
Bachelor’s degree in Social Services or related field and 2 or more years of Quality Management experience
PLUS 1 or more years’ experience using a client-level database (for example, Provide)
PLUS experience using intermediate Microsoft Office functionality (for example, Excel, Word, Outlook, PowerPoint)
Preferred Qualifications
Master’s degree in Social Services or related field and 2 or more years of Quality Management experience
Experience using Microsoft SQL, Tableau or other data visualization software
KNOWLEDGE, SKILLS, AND ABILITIES
The ability to maintain accurate work records and access these records as necessary
The ability to notice inconsistencies/faults in organizational processes to ensure the quality of services provided by the organization and to prevent further inefficiencies
Basic knowledge of HIV infection and related chronic diseases. This includes an understanding of the most-impacted populations
The ability to provide excellent service to internal clients and external stakeholders (e.g., vendors)
The ability and willingness to uphold ethical standards and comply with all relevant laws and company policies and procedures
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
None
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The work environment is representative of that found in a general office environment. Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (up to 10 pounds.) Tasks may involve extended periods of time at a keyboard or workstation and on the telephone.
AIDS Foundation Chicago (AFC) mobilizes communities to create equity and justice for people living with and vulnerable to HIV or chronic conditions. We envision a world in which people living with HIV or chronic conditions will thrive, and there will be no new HIV cases. Our work focuses on advancing health equity, preventing new cases of HIV, serving as a collaboration and knowledge center, being a bold voice for change and strengthening our organizational excellence.
Working under the supervision of the Director of Government Relations, and in collaboration with policy and advocacy staff, the Manager of Community Engagement & Education is directly responsible for building new and strengthening existing relationships with AFC’s key constituencies across Illinois, including people living with and vulnerable to HIV, health and social service providers, and community leaders. The Manager of Community Engagement & Education will develop and implement plans to educate and build advocacy capacity among AFC’s constituents and stakeholders on HIV-related public policy and legislative issues, lead mobilization efforts to influence public policy, expand AFC’s network of grassroots advocates, and provide other supportive functions as needed. The Manager of Community Engagement & Education is responsible for supporting the advancement of sound HIV public policy and must demonstrate a commitment to social justice.
The salary range for this role is $45,000 to $55,000 annually.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Community Engagement
Develop and implement community engagement plans and strategies to ensure involvement of people living with and most impacted by HIV in all aspects of AFC’s advocacy and policy work, including but not limited to development of campaigns and community engagement tactics that advance AFC’s policy and legislative objectives
Identify, mobilize, and build relationships with key AFC constituencies across Illinois with special attention and sensitivity to highly vulnerable, stigmatized, and marginalized populations including (and not limited to) people living with HIV and communities of color
In collaboration with AFC policy and advocacy staff, identify, cultivate relationships with and mobilize civic leaders and organizations in key areas of the state through coordinated legislative and educational campaigns
Work in partnership with Program Development to identify and apply for funds to support community engagement and advocacy related projects
Collaborate with Policy Communications Specialist to develop and implement a plan to grow AFC’s online advocacy network members and their responsiveness to action requests
Deepen relationships with IL-ASAP (Illinois Alliance for Sound AIDS Policy) members and grow membership in Chicago and across the state, prioritizing outreach and engagement of community members from AFC’s Priority Populations.
Community Education
Under the direction of the Director of Government Relations, develop, implement, and monitor state-based mobilization and education campaigns on AFC’s legislative and policy goals
Increase capacity of agencies and individuals to understand relevant policy issues and effectively communicate about such issues to decision-makers through developing, organizing, and facilitating advocacy trainings, workshops, and technical assistance
Liaison as a representative of AFC to community leaders and organizations to educate them on important policy issues and help maintain AFC’s ongoing coalition and campaign work
Create and conduct educational presentations for our communities on a variety of topics including relevant and current HIV public policy issues, and other topics as assigned
Project Management
Manage, train, and closely work with IL-ASAP members to build their leadership and skills in communications, advocacy, legislative outreach, and knowledge on important HIV related policy issues. Manage the onboarding process of new members, with emphasis on recruitment outside of Cook County
Organize several large and small annual policy/advocacy community events, including but not limited to Advocacy Days and AIDS Run & Walk Chicago policy presence.
With guidance from AFC policy and advocacy staff, develop, set, and achieve annual Advocacy Day goals and objectives
Other
Assist department leadership on other project-related matters
Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk Chicago, and others
Maintain and update job knowledge by participating in training and educational opportunities, reading professional publications, and participating in professional organizations
Protect organization's value and manage risk by keeping information confidential
Perform other duties as assigned.
EXPERIENCE AND EDUCATION
Minimum Qualifications
Bachelor’s degree in policy-related field and minimum two (2) or more years’ experience with community engagement, education, and mobilization in HIV health care
OR
5 years of applicable work experience with community engagement, education, and mobilization in HIV health care
Willingness and ability to travel throughout Chicago and Illinois
Preferred Qualifications
Event planning, volunteer coordination and program management experience preferred.
KNOWLEDGE, SKILLS, AND ABILITIES
Experience working with diverse populations, especially communities of color and the LGBTQ+ community, and sensitivity to issues concerning HIV/AIDS and all disabilities required.
Strong attention to detail, excellent organizational skills, and the ability to provide efficient, quality service to both internal and external partners.
Exceptional verbal and written communication and active listening skills.
Strong time management skills along with problem solving skills and ability to manage multiple projects concurrently, establish workload priorities, and meet deadlines.
Solid interpersonal skills along with the ability and willingness to respect and value the differences and perceptions of different groups/individuals.
Demonstrated fluency in word processing, spreadsheets, and database entry required.
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
Valid Driver’s License, and the physical ability to operate a car.
WORK ENVIRONMENT AND PHYSICAL DEMANDS
Ability to travel statewide and locally up to 50% of the year.
The work environment is representative of that found in a general office environment. Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (up to 10 pounds.) Tasks may involve extended periods of time at a keyboard or workstation and on the telephone.
Oct 07, 2022
Full time
AIDS Foundation Chicago (AFC) mobilizes communities to create equity and justice for people living with and vulnerable to HIV or chronic conditions. We envision a world in which people living with HIV or chronic conditions will thrive, and there will be no new HIV cases. Our work focuses on advancing health equity, preventing new cases of HIV, serving as a collaboration and knowledge center, being a bold voice for change and strengthening our organizational excellence.
Working under the supervision of the Director of Government Relations, and in collaboration with policy and advocacy staff, the Manager of Community Engagement & Education is directly responsible for building new and strengthening existing relationships with AFC’s key constituencies across Illinois, including people living with and vulnerable to HIV, health and social service providers, and community leaders. The Manager of Community Engagement & Education will develop and implement plans to educate and build advocacy capacity among AFC’s constituents and stakeholders on HIV-related public policy and legislative issues, lead mobilization efforts to influence public policy, expand AFC’s network of grassroots advocates, and provide other supportive functions as needed. The Manager of Community Engagement & Education is responsible for supporting the advancement of sound HIV public policy and must demonstrate a commitment to social justice.
The salary range for this role is $45,000 to $55,000 annually.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Community Engagement
Develop and implement community engagement plans and strategies to ensure involvement of people living with and most impacted by HIV in all aspects of AFC’s advocacy and policy work, including but not limited to development of campaigns and community engagement tactics that advance AFC’s policy and legislative objectives
Identify, mobilize, and build relationships with key AFC constituencies across Illinois with special attention and sensitivity to highly vulnerable, stigmatized, and marginalized populations including (and not limited to) people living with HIV and communities of color
In collaboration with AFC policy and advocacy staff, identify, cultivate relationships with and mobilize civic leaders and organizations in key areas of the state through coordinated legislative and educational campaigns
Work in partnership with Program Development to identify and apply for funds to support community engagement and advocacy related projects
Collaborate with Policy Communications Specialist to develop and implement a plan to grow AFC’s online advocacy network members and their responsiveness to action requests
Deepen relationships with IL-ASAP (Illinois Alliance for Sound AIDS Policy) members and grow membership in Chicago and across the state, prioritizing outreach and engagement of community members from AFC’s Priority Populations.
Community Education
Under the direction of the Director of Government Relations, develop, implement, and monitor state-based mobilization and education campaigns on AFC’s legislative and policy goals
Increase capacity of agencies and individuals to understand relevant policy issues and effectively communicate about such issues to decision-makers through developing, organizing, and facilitating advocacy trainings, workshops, and technical assistance
Liaison as a representative of AFC to community leaders and organizations to educate them on important policy issues and help maintain AFC’s ongoing coalition and campaign work
Create and conduct educational presentations for our communities on a variety of topics including relevant and current HIV public policy issues, and other topics as assigned
Project Management
Manage, train, and closely work with IL-ASAP members to build their leadership and skills in communications, advocacy, legislative outreach, and knowledge on important HIV related policy issues. Manage the onboarding process of new members, with emphasis on recruitment outside of Cook County
Organize several large and small annual policy/advocacy community events, including but not limited to Advocacy Days and AIDS Run & Walk Chicago policy presence.
With guidance from AFC policy and advocacy staff, develop, set, and achieve annual Advocacy Day goals and objectives
Other
Assist department leadership on other project-related matters
Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk Chicago, and others
Maintain and update job knowledge by participating in training and educational opportunities, reading professional publications, and participating in professional organizations
Protect organization's value and manage risk by keeping information confidential
Perform other duties as assigned.
EXPERIENCE AND EDUCATION
Minimum Qualifications
Bachelor’s degree in policy-related field and minimum two (2) or more years’ experience with community engagement, education, and mobilization in HIV health care
OR
5 years of applicable work experience with community engagement, education, and mobilization in HIV health care
Willingness and ability to travel throughout Chicago and Illinois
Preferred Qualifications
Event planning, volunteer coordination and program management experience preferred.
KNOWLEDGE, SKILLS, AND ABILITIES
Experience working with diverse populations, especially communities of color and the LGBTQ+ community, and sensitivity to issues concerning HIV/AIDS and all disabilities required.
Strong attention to detail, excellent organizational skills, and the ability to provide efficient, quality service to both internal and external partners.
Exceptional verbal and written communication and active listening skills.
Strong time management skills along with problem solving skills and ability to manage multiple projects concurrently, establish workload priorities, and meet deadlines.
Solid interpersonal skills along with the ability and willingness to respect and value the differences and perceptions of different groups/individuals.
Demonstrated fluency in word processing, spreadsheets, and database entry required.
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
Valid Driver’s License, and the physical ability to operate a car.
WORK ENVIRONMENT AND PHYSICAL DEMANDS
Ability to travel statewide and locally up to 50% of the year.
The work environment is representative of that found in a general office environment. Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (up to 10 pounds.) Tasks may involve extended periods of time at a keyboard or workstation and on the telephone.
Founded in 1936, the National Wildlife Federation (NWF or Federation) is America's largest and most trusted grassroots conservation organization with 53 state/territorial affiliates and more than six million members and supporters, including hunters, anglers, gardeners, birders, hikers, campers, paddlers, and outdoor enthusiasts of all stripes. The Federation's mission is to unite all Americans to ensure wildlife thrive in our rapidly changing world through programming focused on conserving wildlife, restoring habitats and waterways, expanding outdoor opportunities, connecting children with nature, and addressing the causes and consequences of climate change.
To support our mission we are looking for an Information Security Specialist to join our team, working out of our headquarters' location in Reston, VA ( all employees are working remotely while we make return to office decisions, expected to be in early 2022 ). We are seeking a candidate who has the technical knowledge, experience, and relationship building skills to implement and maintain smart security controls. You will work across NWF departments to assess security measures and implement methods to constantly improve our cybersecurity baseline, as well as manage incident response. You will work closely with IT, Legal and the NWF Security Council to ensure ongoing NIST-CSF compliance and information security.
In this role you will:
Create and maintain security policies and procedures
Provide the necessary support to monitor and ensure compliance with information security policies, procedures including internal auditing, technical reviews and identification of security risks
Directly assist in the testing, selection, design, implementation, documentation, operation, and maintenance of security technologies
Co-lead cross-departmental Incident Response Team and advise other NWF stakeholders on existing vulnerabilities and needed actions. Coordinate with IT staff in the administration of security awareness training, security end-user communication and training materials
Develop security architecture design, documentation and diagrams for applications and systems
Coordinate vulnerability assessments and provide recommendations for remediation
Maintain vendor risk management processes and policies
Keep up to date with evolving threats, relevant technologies and data security laws and update internal procedures accordingly
Serve as a project team member on engagements executed within the Strategic Business Operations department. These can be projects led by other teams with tasks related to security, or IT-driven projects.
Gain and retain knowledge of programs and business lines across NWF
Identify and integrate security best practices across NWF business lines
Qualifications:
Bachelor's degree in Computer Science, Information Security or equivalent experience required
Two years’ work experience in Cyber Security related duties such as incident detection and response, and forensics.
Working knowledge and experience with SIEM or MDR systems
Working knowledge of NIST-CSF controls and policies.
Experience complying with related industry regulations and preparing for responding to information security audits and questionnaires
Time management skills to address a wide variety of projects and tasks simultaneously; aptitude for prioritizing the most important issues
Influence and Collaboration skills - ability to adapt, apply finesse, and influence others with adept conflict resolution and negotiation skills to achieve positive results
Ability to build relationships at all levels in an organization; seek opinions while maintaining confidentiality to provide appropriate solutions and decisions
Excellent verbal, visual and written communication skills; able to work effectively and clearly virtually and in-person with different audiences, including non-technical and highly technical personnel
Preferred Qualifications:
Preference to candidates with security certificates such as CISM or CISSP
Experience with additional frameworks a plus
NWF Values:
Your actions are expected to reflect the staff values of the National Wildlife Federation: collaboration, mindfulness, empowerment, inclusivity, and mission focus. Your competencies should include:
Being motivated by values of equity and responsibility to those most marginalized;
Consistently bringing a high level of empathy and social skills to work and interpersonal interactions;
Being committed to deepening an environmental justice approach in policy priorities, program development and partner engagement;
Actively seeks feedback, direction, and guidance from all team members and keeps staff informed of decisions that impact them;
Being dedicated to advancing NWF’s internal equity transformation and compelling partners and allies to incorporate equity into their work; and
Passion for and commitment to NWF's mission
Compensation and Benefits:
The salary range for this position is $110,000.
The National Wildlife Federation values work-life balance and a family-friendly atmosphere. Our paid time-off includes 3 weeks of vacation leave, open wellbeing leave, 10 paid holidays, 3 floating holidays, a week-long winter break, and additional leave options, per year. In addition, our benefits package includes medical, dental, and vision insurance, company paid life insurance, AD&D, short- and long-term disability, 16 weeks of paid FMLA l eave, 403b retirement plan with employer matching and annual contribution, adoption benefits, and flexible work options including telecommuting, non-traditional work hours, and compressed work weeks. Applicants are invited to learn more about National Wildlife Federation’s benefits package at https://www.nwf.org/About-Us/Careers .
Application:
Applications will be reviewed on a rolling basis. Candidates should submit both a cover letter and resume.
We strive to increase diversity, equity, inclusion and justice (DEIJ) in all elements of our work and with our partners to support the interdependent needs of wildlife and people in a rapidly changing world. We recruit, employ, train compensate, and promote regardless of race, religion, creed, national origin, ancestry, sex (including pregnancy), sexual orientation, gender identity (including gender nonconformity and status as a transgender individual), age, physical or mental disability, citizenship, genetic information, past, current, or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law. We are proud to be an equal opportunity employer. Applicants are invited to learn more about National Wildlife Federation’s commitment to diversity, equity, and inclusion at nwf.org/equity .
If you have a disability and require an accommodation or assistance with our online application process, please tell us how we can help by calling us at 703-438-6244.
The requirements listed in our job descriptions are guidelines, not hard and fast rules, and if you have 75% of the qualifications listed we encourage you to apply. Your experience refers to paid and unpaid experience, including volunteer work, which helps build the competencies, knowledge, and skills that translates directly to our openings. Applying gives you the opportunity to be considered.
If selected for this position, a background check will be conducted.
Sep 22, 2021
Full time
Founded in 1936, the National Wildlife Federation (NWF or Federation) is America's largest and most trusted grassroots conservation organization with 53 state/territorial affiliates and more than six million members and supporters, including hunters, anglers, gardeners, birders, hikers, campers, paddlers, and outdoor enthusiasts of all stripes. The Federation's mission is to unite all Americans to ensure wildlife thrive in our rapidly changing world through programming focused on conserving wildlife, restoring habitats and waterways, expanding outdoor opportunities, connecting children with nature, and addressing the causes and consequences of climate change.
To support our mission we are looking for an Information Security Specialist to join our team, working out of our headquarters' location in Reston, VA ( all employees are working remotely while we make return to office decisions, expected to be in early 2022 ). We are seeking a candidate who has the technical knowledge, experience, and relationship building skills to implement and maintain smart security controls. You will work across NWF departments to assess security measures and implement methods to constantly improve our cybersecurity baseline, as well as manage incident response. You will work closely with IT, Legal and the NWF Security Council to ensure ongoing NIST-CSF compliance and information security.
In this role you will:
Create and maintain security policies and procedures
Provide the necessary support to monitor and ensure compliance with information security policies, procedures including internal auditing, technical reviews and identification of security risks
Directly assist in the testing, selection, design, implementation, documentation, operation, and maintenance of security technologies
Co-lead cross-departmental Incident Response Team and advise other NWF stakeholders on existing vulnerabilities and needed actions. Coordinate with IT staff in the administration of security awareness training, security end-user communication and training materials
Develop security architecture design, documentation and diagrams for applications and systems
Coordinate vulnerability assessments and provide recommendations for remediation
Maintain vendor risk management processes and policies
Keep up to date with evolving threats, relevant technologies and data security laws and update internal procedures accordingly
Serve as a project team member on engagements executed within the Strategic Business Operations department. These can be projects led by other teams with tasks related to security, or IT-driven projects.
Gain and retain knowledge of programs and business lines across NWF
Identify and integrate security best practices across NWF business lines
Qualifications:
Bachelor's degree in Computer Science, Information Security or equivalent experience required
Two years’ work experience in Cyber Security related duties such as incident detection and response, and forensics.
Working knowledge and experience with SIEM or MDR systems
Working knowledge of NIST-CSF controls and policies.
Experience complying with related industry regulations and preparing for responding to information security audits and questionnaires
Time management skills to address a wide variety of projects and tasks simultaneously; aptitude for prioritizing the most important issues
Influence and Collaboration skills - ability to adapt, apply finesse, and influence others with adept conflict resolution and negotiation skills to achieve positive results
Ability to build relationships at all levels in an organization; seek opinions while maintaining confidentiality to provide appropriate solutions and decisions
Excellent verbal, visual and written communication skills; able to work effectively and clearly virtually and in-person with different audiences, including non-technical and highly technical personnel
Preferred Qualifications:
Preference to candidates with security certificates such as CISM or CISSP
Experience with additional frameworks a plus
NWF Values:
Your actions are expected to reflect the staff values of the National Wildlife Federation: collaboration, mindfulness, empowerment, inclusivity, and mission focus. Your competencies should include:
Being motivated by values of equity and responsibility to those most marginalized;
Consistently bringing a high level of empathy and social skills to work and interpersonal interactions;
Being committed to deepening an environmental justice approach in policy priorities, program development and partner engagement;
Actively seeks feedback, direction, and guidance from all team members and keeps staff informed of decisions that impact them;
Being dedicated to advancing NWF’s internal equity transformation and compelling partners and allies to incorporate equity into their work; and
Passion for and commitment to NWF's mission
Compensation and Benefits:
The salary range for this position is $110,000.
The National Wildlife Federation values work-life balance and a family-friendly atmosphere. Our paid time-off includes 3 weeks of vacation leave, open wellbeing leave, 10 paid holidays, 3 floating holidays, a week-long winter break, and additional leave options, per year. In addition, our benefits package includes medical, dental, and vision insurance, company paid life insurance, AD&D, short- and long-term disability, 16 weeks of paid FMLA l eave, 403b retirement plan with employer matching and annual contribution, adoption benefits, and flexible work options including telecommuting, non-traditional work hours, and compressed work weeks. Applicants are invited to learn more about National Wildlife Federation’s benefits package at https://www.nwf.org/About-Us/Careers .
Application:
Applications will be reviewed on a rolling basis. Candidates should submit both a cover letter and resume.
We strive to increase diversity, equity, inclusion and justice (DEIJ) in all elements of our work and with our partners to support the interdependent needs of wildlife and people in a rapidly changing world. We recruit, employ, train compensate, and promote regardless of race, religion, creed, national origin, ancestry, sex (including pregnancy), sexual orientation, gender identity (including gender nonconformity and status as a transgender individual), age, physical or mental disability, citizenship, genetic information, past, current, or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law. We are proud to be an equal opportunity employer. Applicants are invited to learn more about National Wildlife Federation’s commitment to diversity, equity, and inclusion at nwf.org/equity .
If you have a disability and require an accommodation or assistance with our online application process, please tell us how we can help by calling us at 703-438-6244.
The requirements listed in our job descriptions are guidelines, not hard and fast rules, and if you have 75% of the qualifications listed we encourage you to apply. Your experience refers to paid and unpaid experience, including volunteer work, which helps build the competencies, knowledge, and skills that translates directly to our openings. Applying gives you the opportunity to be considered.
If selected for this position, a background check will be conducted.