Job Description
Submit Application and Resume to Alliance Health at https://www.alliancehealthplan.org
Reference Requisition ODLSP001796
The Employee Experience Specialist develops and implements initiatives to build an outstanding employee work experience and a sustainable team-oriented, inclusive, and cooperative culture at Alliance Health. The incumbent assesses organizational culture and employee engagement and proposes activities to improve the workplace environment and strengthen employee and team engagement and performance. The role will partner with key members of the People Operations & Development (POD) division to enhance employee experience.
This position will allow the successful candidate to work a primarily remote schedule which includes coming into the Alliance Home office (Morrisville, North Carolina) one to two days per week.
Responsibilities & Duties
Employee Engagement Program Management
- Develop and implement engagement initiatives and programs that enable all employees to engage and align with the company mission, vision, and strategy
- Advise leadership on engagement solutions that build on business and functional strategic drivers
- Design, communicate and implement short and long-term employee engagement strategies
- Support and develop initiatives to monitor and enhance employee engagement and experiences geared to attract and retain employees
- Nurture a healthy, positive company culture by serving as a co-leader of the Rewards & Engagement committee
- Lead preparation and execution of large-scale annual events
- Design and facilitate team enrichment activities to support leaders by providing training on team cohesion, group dynamics, and immersive communication
- Create internal communications regarding learning programs to ensure employee are aware of development opportunities
- Develop and organize training manuals, multimedia visual aids, and other educational materials
Program Evaluation and Improvement
- Interpret data and analytics to help provide strategic recommendations for team member engagement
- Analyze and quantify employee engagement results to create action item recommendations for management teams
Collaboration
- Collaborate cross-functionally to integrate engagement strategies as part of the people life cycle at Alliance Health
- Partner with and support the HR Team to draw insights regarding themes and gaps and turn results into data-driven action plans
- Partner with the Change Management Specialist to identify programs to drive overall company programs, events, and initiatives
- Partner with the Diversity, Equity & Inclusion Manager to recognize and reduce bias and increase fairness and transparency in our programs and initiatives
- Assist the Onboarding Specialist with New Employee Orientation (NEO) and employee onboarding
- Partner with Engagement & Rewards Committee members to provide employee engagement coverage at all Alliance sites as needed
Department Evaluation and Improvement
- Assist in ongoing and continuous needs assessments under guidance of the Director to help identify trends, changes, and opportunities
ODL Administration
- Maintain training calendar and all documentation related to training classes and events
- Prepare reports on course evaluations and survey
- Manages live or remote classroom facilitation companywide
- Manage the ODL inbox and classroom setup, as needed
Minimum Requirements
Education & Experience
Bachelor’s degree from an accredited college or university in Sociology, Psychology, Education, Health Education, Human Resources, or a field providing background in organizational analysis and management development and seven (7) years of experience in a progressive training or teaching role; including experience in organizing training events, assessing needs, counseling, and evaluating sessions.
Or
Master’s degree from an accredited college or university in Sociology, Psychology, Education, Health Education, Human Resources, or a field providing background in organizational analysis and management development and five (5) years of experience in a progressive training or teaching role; including experience in organizing training events, assessing needs, counseling, and evaluating sessions.
Preferred: PHR, SPHR, SHRM-CP or SHRM-SCP certification
Knowledge, Skills, & Abilities
- Knowledge of organizational development systems, theories, and practices, including accepted methods of measurement and assessment, and practices of leadership and organizational development.
- Advanced knowledge of cultural diversity issues
- Excellent communication skills
- Exceptional collaboration skills
- Ability to display sensitivity in interactions with various and diverse members of the staff and community
- Skills in problem-solving, mediation, conflict resolution and team building are essential.
- Demonstrated ability to formulate and present ideas effectively, either verbally or in written form
- Ability to establish and maintain effective working relationships with supervisors and staff
- Ability to adapt and communicate information to a wide range of audiences and situations
- Ability to work with little supervision
Salary Range:
$58,967.33 to $101,510.73/Annually
URL
The Employee Experience Specialist develops and implements initiatives to build an outstanding employee work experience and a sustainable team-oriented, inclusive, and cooperative culture at Alliance Health. The incumbent assesses organizational culture and employee engagement and proposes activities to improve the workplace environment and strengthen employee and team engagement and performance. The role will partner with key members of the People Operations & Development (POD) division to enhance employee experience.
This position will allow the successful candidate to work a primarily remote schedule which includes coming into the Alliance Home office (Morrisville, North Carolina) one to two days per week.
Responsibilities & Duties
Employee Engagement Program Management
- Develop and implement engagement initiatives and programs that enable all employees to engage and align with the company mission, vision, and strategy
- Advise leadership on engagement solutions that build on business and functional strategic drivers
- Design, communicate and implement short and long-term employee engagement strategies
- Support and develop initiatives to monitor and enhance employee engagement and experiences geared to attract and retain employees
- Nurture a healthy, positive company culture by serving as a co-leader of the Rewards & Engagement committee
- Lead preparation and execution of large-scale annual events
- Design and facilitate team enrichment activities to support leaders by providing training on team cohesion, group dynamics, and immersive communication
- Create internal communications regarding learning programs to ensure employee are aware of development opportunities
- Develop and organize training manuals, multimedia visual aids, and other educational materials
Program Evaluation and Improvement
- Interpret data and analytics to help provide strategic recommendations for team member engagement
- Analyze and quantify employee engagement results to create action item recommendations for management teams
Collaboration
- Collaborate cross-functionally to integrate engagement strategies as part of the people life cycle at Alliance Health
- Partner with and support the HR Team to draw insights regarding themes and gaps and turn results into data-driven action plans
- Partner with the Change Management Specialist to identify programs to drive overall company programs, events, and initiatives
- Partner with the Diversity, Equity & Inclusion Manager to recognize and reduce bias and increase fairness and transparency in our programs and initiatives
- Assist the Onboarding Specialist with New Employee Orientation (NEO) and employee onboarding
- Partner with Engagement & Rewards Committee members to provide employee engagement coverage at all Alliance sites as needed
Department Evaluation and Improvement
- Assist in ongoing and continuous needs assessments under guidance of the Director to help identify trends, changes, and opportunities
ODL Administration
- Maintain training calendar and all documentation related to training classes and events
- Prepare reports on course evaluations and survey
- Manages live or remote classroom facilitation companywide
- Manage the ODL inbox and classroom setup, as needed
Minimum Requirements
Education & Experience
Bachelor’s degree from an accredited college or university in Sociology, Psychology, Education, Health Education, Human Resources, or a field providing background in organizational analysis and management development and seven (7) years of experience in a progressive training or teaching role; including experience in organizing training events, assessing needs, counseling, and evaluating sessions.
Or
Master’s degree from an accredited college or university in Sociology, Psychology, Education, Health Education, Human Resources, or a field providing background in organizational analysis and management development and five (5) years of experience in a progressive training or teaching role; including experience in organizing training events, assessing needs, counseling, and evaluating sessions.
Preferred: PHR, SPHR, SHRM-CP or SHRM-SCP certification
Knowledge, Skills, & Abilities
- Knowledge of organizational development systems, theories, and practices, including accepted methods of measurement and assessment, and practices of leadership and organizational development.
- Advanced knowledge of cultural diversity issues
- Excellent communication skills
- Exceptional collaboration skills
- Ability to display sensitivity in interactions with various and diverse members of the staff and community
- Skills in problem-solving, mediation, conflict resolution and team building are essential.
- Demonstrated ability to formulate and present ideas effectively, either verbally or in written form
- Ability to establish and maintain effective working relationships with supervisors and staff
- Ability to adapt and communicate information to a wide range of audiences and situations
- Ability to work with little supervision
Salary Range:
$58,967.33 to $101,510.73/Annually
Salary
$58,967.33 to $101,510.73/Annually