Information Technology Quality Engineer I

  • Alliance Health
  • North Carolina
  • Sep 12, 2022
Full time Information Technology

Job Description

Submit Application and Resume to Alliance Health at https://www.alliancehealthplan.org

Reference Requisition INFOR001785

The Software Quality Engineer assists in managing the quality control function (assists in establishing, overseeing, and coordinating quality control policy and practice) of the organization software applications. Responsible for continuously reviewing quality assurance philosophy, practices, and procedures to ensure the highest standards. Develops, coordinates and conducts technical reliability studies and evaluations of software quality engineering design concepts. Recommends design or test methods and statistical process control procedures for achieving required levels of product reliability. Assists in managing the Agile testing of all reporting and application quality, ensuring compliance with company standards and applicable government regulations. Recommends corrective action where necessary, develops quality control manuals, and participates in the development of new methods, procedures, and systems.   May serve as a specialist in the areas of design, product evaluation and reliability, and research and development as they applied to quality engineering.  May oversee configuration management processes for assigned programs and support Build Readiness Reviews, Build Process or similar processes. May perform lead duties as specified by their supervisor.

This position will allow the successful candidate to work a schedule which will include both onsite as well as remote work certain days of the week as approved by their supervisor.

Responsibilities and Duties

  • Translate business and systems requirements into technical test requirements
  • Review and analyze client-specific system requirements and scope of services assigned by the QE Manager
  • Collaborate with project team resources to understand and prioritize system testing efforts using Agile methodology
  • Define system test scenarios, create system test plans, design and author test cases and participate in the definition and execution of manual and/or automated system test script
  • Analyze and manipulate data to create system test data and system test cases for multiple or complex projects and to uncover issues within the application under Test
  • Execute Systems Integration Test Plan including the comparison of actual results vs. expected results
  • Document and report on identified system testing issues in VS-TFS and participate in or lead defect triage meetings
  • Actively participate in multiple AGILE project teams and SCRUM status meetings as required. 
  • Communicate project/work status and issues to QE lead/Manager.
  • Evaluate, design, and develop test cases and automation scripts as appropriate using C#/Java/SQL.
  • Participate in measuring and driving product quality from inception to release
  • Monitor, measure, and improve software development and test processes
  • Suggest and execute application design improvements and diagnose product problems and assist Development and Technical Support teams as needed
  • Run manual and automated tests as part of a software release
  • Lead User Acceptance Test efforts; coordinate with business users to secure resources, outline testing plan, and manage test effort thru deployment to production environment
  • Develop and provide testing metrics and reports for the QE dashboard to effectively communicate test status to the test team and management.
  • Troubleshoot and resolve or recommend solutions to a diverse range of complex software testing problems. Use judgment within defined policies and practices (includes software and technical documentation solutions).
  • Assist with the Release Management process. Coordinate Sprint task updates and software releases from requirements stage to production release.

 

Requirements 

Minimum Education and Experience:  Associate’s Degree with 5 years of progressively responsible work experience in Software Development and Quality Assurance Testing and Management. Military experience and education in the field of work related to the position’s role may be substituted on a year-for-year bases.

Preferred Education:  Bachelor’s Degree in computer science, engineering or related field with at a minimum of 3years of progressively responsible work experience in Information Technology Development and Testing, preferably in a healthcare or managed care environment which provided the opportunity to gain the knowledge and skills required to perform the duties of the position.

Knowledge and Skills

  • Experience with Agile Methodology to ensure the stories contain specific acceptance criteria.
  • Thorough knowledge and utilization of the Software Development Life Cycle (SDLC) process - including analysis, design, coding, system and user testing, problem resolution and planning
  • Strong technical skills including a broad understanding of relational databases, file processing, application development, SQL and web-enabling technologies
  • Must have experience with the following: Visio, SQL, and SharePoint
  • Experience with test automation to include, Selenium, and/or a similar Test Automation Framework is a must.
  • Experience providing quality control support to Health Care Organizations or Business Intelligence Customers
  • Working knowledge of government quality control rules and regulations
  • Ability to communicate effectively, both verbally and written, with subordinates, peers, and leaders at all levels of management
  • Experience with Quality Engineering processes, procedures and releasing quality software into production.
  • Ability to work independently and as a member of a diverse team, while building strong working relationships with customers and department leads
  • Ability to execute project deliverables and tasks on time and on budget while supporting high quality software delivery 

Preferred Skills and Certifications

  • SCRUM/AGILE testing experience is preferred.
  • Quality certification desired
  • Mobile testing experience using emulators/devices and automation tools is a plus 

Experience or familiarity with one or more of the following: software development processes, Software Engineering Institute (SEI) model, Capability Maturity Model (CMM), Capability Maturity Model Integrated (CMMI), software lifecycle.

 

Salary Range

$68,359.62 - $117,679.31/Annually

 

Salary

$68,359.62 - $117,679.31/Annually