Submit Application and Resume to Alliance Health at https://www.alliancehealthplan.org
Reference Requisition HEALT001797
Morrisville
The Health Literacy Project Manager assists efforts to improve organizational health literacy. The Health Literacy Project Manager will manage the development, implementation, and quality evaluation of health literacy and assist in the development and implementation of quality improvement initiatives related to cultural competence, health literacy, inclusion, and health equity.
This position will allow the successful candidate to work a primarily remote schedule which includes coming into the Alliance Home office (Morrisville, North Carolina) one to two days per week.
Responsibilities & Duties
Develop and evaluate health information and related communications
- Facilitate plain language translation projects
- Ensure all state required communications to members are developed to meet the health literacy levels of our members
- Review health information to ensure that it is understandable and actionable [e.g., using Suitability Assessment of Materials (SAM), PE-MAT, CDC Clear Communication Index].
- Assist in the development, implementation and evaluation of quality improvement initiatives related to health literacy
- Design digital and printed materials that convey health information in a compelling, easy-to-understand way and distribute the materials to the public
- Develop public service announcements and similar ad campaigns regarding health issues
- Identify and address the intended audience’s characteristics, needs, and interests when communicating health information
- Assess past and current public messaging to evaluate its effectiveness and then use the findings to develop more effective campaigns
Assist with efforts to implement best practices in Health Literacy across the organization
- Review current literature and health care developments to develop evidence-based quality improvement initiatives; benchmark other organizations and industries to identify applicable best practice
- Evaluate public health risks and trends to identify priorities
- Identify key areas for health literacy improvement to build a health literate organization
- Engage employees across the organization, providers, stakeholders, advocates, and members in health literacy improvements efforts.
- Plan, develop, implement, and evaluate quality improvement initiatives related to health literacy
- Report on key evaluation findings to employees, board members, stakeholders, advocates, and members
- Conduct ongoing documentation, monitoring, and evaluation of health literacy projects
- Evaluate policies, procedures, and manuals to ensure health literacy is incorporated
- Evaluate health literacy in emergency preparedness, crisis and emergency response, and business continuity
Train employees and stakeholders on Health Literacy
- Develop teaching tools to promote health literacy across the organization
- Deliver health literacy trainings for staff
- Develop community health education programs and materials
- Host workshops with members of the public to educate them about chronic disease management or preventive health choices
Engage Leadership in Health Literacy improvement
- Provide consultation to organization leadership on incorporating health literacy into strategic and operational planning and quality improvement
- Provide tools for leadership to integrate health literacy throughout the organization
Minimum Requirements
Education & Experience
Bachelor’s degree in Communications, Health Communications, Human Services, or related field and six (6) years of experience in health care communications.
Preferred Education and Experience
Degree in Health Communications
Experience in health literacy implementation, diversity, inclusion, and equity, and/or medical knowledge, and experience with Medicaid
Experience collaborating with community and Tribal health partners
Knowledge, Skills, & Abilities
- Knowledge of project management, organizational process, change management and quality improvement processes.
- Knowledge of Healthcare and Health Literacy
- Excellent verbal and written communication skills.
- Excellent organizational skills.
- Skilled at using a variety of website applications.
- Demonstrated Facilitation skills
- Demonstrated skill in providing trainings to various audiences
- Ability to design, implement, and manage multiple high priority projects in a complex healthcare environment with tight deadlines.
- Ability to build trusted relationships
- Ability to pursue opportunities to learn, research, publish and present information on health literacy, quality and safety, community health, health disparities, and inclusion
- Ability to translate broad organizational strategies into clear objectives and practical action plans.
- Ability to work independently and interactively at all levels of the organization.
Salary Range
$68,359.62 to $117,679.31/Annually