Benefit Program Specialist I/II/III
$42,734 - $48,903 / year or higher DOQ + Full Time County Benefits
The James City County Social Services Department seeks an individual to perform responsible work reviewing and evaluating information gathered from applicants to determine eligibility for public assistance programs and services within established policies, procedures, and guidelines.
There are three levels of Benefit Program Specialist distinguished by the level of work performed and the qualifications of the employee.
Benefit Program Specialist I: $42,734 / year or higher DOQ
Benefit Program Specialist II: $45,704 / year or higher DOQ
Benefit Program Specialist III: $48,903 / year or higher DOQ
Responsibilities:
Determines and re-determines eligibility of individuals and families for one or more federal, state and local financial assistance programs including: Supplemental Nutrition Assistance Program (SNAP); Medicaid for families, children, the elderly and disabled, and nursing home/community based care; TemporaryAssistance for Needy Families(TANF); Auxiliary Grants(AG); GeneralRelief (GR) for unattached children; and Energy Assistance; interprets and explains policies pertaining to financial assistance programs.
Conducts detailed interviews on the telephone or in person to gather required information and troubleshoot discrepancies.
Identifies and assesses customer needs to make proper referrals to various Social Services programs, such as Fraud, Children’s Services, Adult Services and Housing, as well as other community organizations, mental health, Social Security and other organizations.
Tracks and complies with state mandates for timeliness and accuracy compliance for all financial assistance programs; conducts detailed interviews on the telephone or in person to gather required information and troubleshoot discrepancies.
Gathers and analyzes verification documents received for authenticity, validity and accuracy; secures and safeguards confidential information from applicants, recipients and federal reports.
(Benefits Program Specialist III) Assists with training of staff; assumes supervisory duties in absence of supervisor; attends management meetings and public speaking engagements; assists with tracking and monitoring funds available for State, local and federal childcare subsidy budget, along with recruitment and retention of childcare subsidy vendors if assigned the Childcare Assistance program area.
Requirements:
Any combination of education and experience equivalent to an Associate’s degree in human services or related field; some human service related experience, preferably involving interviewing customers.
Must possess or obtain within 30 days of hire a valid Virginia driver’s license and have an acceptable driving record based on James City County’s criteria.
Knowledge of principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction; knowledge of basic mathematical calculations.
Skill in use of computer software, especially Microsoft Office Suite; State Department of Social Services computer systems; and oral and written communication.
Ability to work independently; effectively manage multiple responsibilities; meet deadlines; exercise independent judgment and initiative; and pay attention to detail in accordance with established policies and procedures; the ability to perform basic mathematical calculations to determine income.
Click here to see a full job description. Accepting applications until position is filled. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Mar 15, 2024
Full time
Benefit Program Specialist I/II/III
$42,734 - $48,903 / year or higher DOQ + Full Time County Benefits
The James City County Social Services Department seeks an individual to perform responsible work reviewing and evaluating information gathered from applicants to determine eligibility for public assistance programs and services within established policies, procedures, and guidelines.
There are three levels of Benefit Program Specialist distinguished by the level of work performed and the qualifications of the employee.
Benefit Program Specialist I: $42,734 / year or higher DOQ
Benefit Program Specialist II: $45,704 / year or higher DOQ
Benefit Program Specialist III: $48,903 / year or higher DOQ
Responsibilities:
Determines and re-determines eligibility of individuals and families for one or more federal, state and local financial assistance programs including: Supplemental Nutrition Assistance Program (SNAP); Medicaid for families, children, the elderly and disabled, and nursing home/community based care; TemporaryAssistance for Needy Families(TANF); Auxiliary Grants(AG); GeneralRelief (GR) for unattached children; and Energy Assistance; interprets and explains policies pertaining to financial assistance programs.
Conducts detailed interviews on the telephone or in person to gather required information and troubleshoot discrepancies.
Identifies and assesses customer needs to make proper referrals to various Social Services programs, such as Fraud, Children’s Services, Adult Services and Housing, as well as other community organizations, mental health, Social Security and other organizations.
Tracks and complies with state mandates for timeliness and accuracy compliance for all financial assistance programs; conducts detailed interviews on the telephone or in person to gather required information and troubleshoot discrepancies.
Gathers and analyzes verification documents received for authenticity, validity and accuracy; secures and safeguards confidential information from applicants, recipients and federal reports.
(Benefits Program Specialist III) Assists with training of staff; assumes supervisory duties in absence of supervisor; attends management meetings and public speaking engagements; assists with tracking and monitoring funds available for State, local and federal childcare subsidy budget, along with recruitment and retention of childcare subsidy vendors if assigned the Childcare Assistance program area.
Requirements:
Any combination of education and experience equivalent to an Associate’s degree in human services or related field; some human service related experience, preferably involving interviewing customers.
Must possess or obtain within 30 days of hire a valid Virginia driver’s license and have an acceptable driving record based on James City County’s criteria.
Knowledge of principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction; knowledge of basic mathematical calculations.
Skill in use of computer software, especially Microsoft Office Suite; State Department of Social Services computer systems; and oral and written communication.
Ability to work independently; effectively manage multiple responsibilities; meet deadlines; exercise independent judgment and initiative; and pay attention to detail in accordance with established policies and procedures; the ability to perform basic mathematical calculations to determine income.
Click here to see a full job description. Accepting applications until position is filled. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Permit Technician I/II
$37,398 / year or higher DOQ + Full-Time County Benefits
James City County’s Building Safety and Permits Division seeks an individual to perform responsible work (Permit Tech I) or experienced (Permit Tech II) processing, issuing, and tracking applications, registrations, requests, and payments.
There are two levels of Permit Technician distinguished by the level of work performed and the qualifications of the employee.
Permit Technician I - $37,398 / year or higher DOQ
Permit Technician II - $39,968 / hour or higher DOQ Responsibilities:
Provides first point of customer service; responds to customer needs at the front counter, by phone and by email; provides administrative support to Building Safety and Permits Division staff members.
Processes permit applications, contractor registrations, inspection requests and payments; issues permits and certificates of occupancy; monitors permit workflows; responds to questions about permits and inspections; oversees and tracks daily collection of fees.
Monitors permit workflows by reviewing application submittals for completeness and assigning cases to plan review staff; reviews and adjusts inspection and document review workflows for each permit case during pre-reviews and after permits are issued; continuously monitors permit workflows to assure customer service needs are met and to find areas needing business process improvements; reports same to supervisor.
Utilizes training opportunities and resources provided to improve professional and technical skills.
Manages utility meter release approvals and red tag notifications.
Requirements:
Any combination of education and experience equivalent to a high school diploma; extensive experience in administrative work. Experience as permit technician preferred; college or business school courses in Administrative Support Technology or a related field also preferred.
Must have reliable transportation to work site(s).
Knowledge of at least one of the following areas: building construction; building, fire, or housing inspections; plumbing, electrical or mechanical trades; or fire protection, elevator, or property maintenance work; knowledge of principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction; and knowledge of the Virginia Uniform Statewide Building Code.
Skill in the use of computer software, especially Microsoft Office Suite.
Ability to communicate effectively both orally and in writing; ability to establish and maintain effective working relationships with staff and the public.
Click here for full job description. Accepting applications until 11:59PM EST on 04/15/2024 Cover letters and resumes may also be attached, but a fully completed application is required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Mar 15, 2024
Full time
Permit Technician I/II
$37,398 / year or higher DOQ + Full-Time County Benefits
James City County’s Building Safety and Permits Division seeks an individual to perform responsible work (Permit Tech I) or experienced (Permit Tech II) processing, issuing, and tracking applications, registrations, requests, and payments.
There are two levels of Permit Technician distinguished by the level of work performed and the qualifications of the employee.
Permit Technician I - $37,398 / year or higher DOQ
Permit Technician II - $39,968 / hour or higher DOQ Responsibilities:
Provides first point of customer service; responds to customer needs at the front counter, by phone and by email; provides administrative support to Building Safety and Permits Division staff members.
Processes permit applications, contractor registrations, inspection requests and payments; issues permits and certificates of occupancy; monitors permit workflows; responds to questions about permits and inspections; oversees and tracks daily collection of fees.
Monitors permit workflows by reviewing application submittals for completeness and assigning cases to plan review staff; reviews and adjusts inspection and document review workflows for each permit case during pre-reviews and after permits are issued; continuously monitors permit workflows to assure customer service needs are met and to find areas needing business process improvements; reports same to supervisor.
Utilizes training opportunities and resources provided to improve professional and technical skills.
Manages utility meter release approvals and red tag notifications.
Requirements:
Any combination of education and experience equivalent to a high school diploma; extensive experience in administrative work. Experience as permit technician preferred; college or business school courses in Administrative Support Technology or a related field also preferred.
Must have reliable transportation to work site(s).
Knowledge of at least one of the following areas: building construction; building, fire, or housing inspections; plumbing, electrical or mechanical trades; or fire protection, elevator, or property maintenance work; knowledge of principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction; and knowledge of the Virginia Uniform Statewide Building Code.
Skill in the use of computer software, especially Microsoft Office Suite.
Ability to communicate effectively both orally and in writing; ability to establish and maintain effective working relationships with staff and the public.
Click here for full job description. Accepting applications until 11:59PM EST on 04/15/2024 Cover letters and resumes may also be attached, but a fully completed application is required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
The College of Charleston
Charleston, South Carolina
Supply Specialist III (Warehouse/Delivery/Receiving)
Posting Details
POSTING INFORMATION
Internal Title
Supply Specialist III
Position Type
Classified
Faculty / Non-Faculty / Administration
Non-Faculty
Pay Band
3
Level
5
Department
Procurement
Job Purpose
The Supply Specialist III works under limited supervision to assist Fleet and Supply Manager, Central Store Manager, and Inventory Control Manager in accomplishment of the Central Warehouse mission. Main responsibilities of the position include order pulling, receiving goods, and delivery as well as basic computer operations to include data entry, processing, and email communications.
Minimum Requirements
High school diploma and valid SC driver’s license required. Basic knowledge of receipt control, storeroom, warehousing, and delivery related areas preferred. Candidates with an equivalent combination of experience and/or education are encouraged to apply.
Required Knowledge, Skills and Abilities
Experience with material handling equipment, including a forklift and other standard equipment preferred but not required (current staff will train as needed). Must be able to communicate effectively. Basic knowledge of accounting, bookkeeping, and inventory procedures preferred. Must have legible handwriting, and the ability to accurately record and file information. Must have basic data entry skills and experience in the use of standard PC software.
Additional Comments Regarding Position
Must be able to climb stairs, ladders, operate material handling equipment. Must be able to lift and carry equipment and supplies. Warehouse environment tends to be hot and dusty. Must be capable of lifting 75+ lbs. assisted and 50lbs unassisted. Must have a valid driver’s license and satisfactory background report. May be required to travel for training opportunities.
Special Instructions to Applicants
Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
*Salary is commensurate with education/experience which exceeds the minimum requirements.
Offers of employment are contingent upon a successful background and credit check.
All applications must be submitted online https://jobs.cofc.edu .
Salary
*$31,200 - $34,042
Posting Date
03/08/2024
Closing Date
04/01/2024
Benefits
Insurance: Health/Dental/Vision
Life Insurance
Paid Leave: Sick/Annual/Parental
Retirement
Long Term Disability
Paid Holidays
Free CARTA Bus Service
Employee Tuition Assistance Program ( ETAP )
Employee Assistance Program ( EAP )
Full Benefits Package – Click Here
Open Until Filled
No
Posting Number
2024038
EEO Statement
The College of Charleston is an Affirmative Action/Equal Opportunity employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, veteran status, genetic information, or disability.
Quicklink for Posting
https://jobs.cofc.edu/postings/15109
Job Duties
Job Duties
Activity
Assists with deliveries. Ensures request for issues from stock are received, gathered, and issued to warehouse customers and remote locations. Ensures material received is delivered to end users and surplus property is picked up and delivered as required.
Essential or Marginal
Essential
Percent of Time
40
Activity
Assist other warehouse personnel in the receipt and distribution of material as required. Assist in maintaining cleanliness, organization, and security of warehouse spaces.
Essential or Marginal
Essential
Percent of Time
10
Activity
Assist in the receipt and disposition of disposed assets as required to the State Surplus Property Office, scrap metal, electronics recycling, or landfill.
Essential or Marginal
Essential
Percent of Time
10
Activity
Receives and segregates incoming materials ensuring accuracy of delivered items and verifying invoices. Updates Banner / Sciquest systems (Warehouse Management System/Financial system) to reflect applicable receipt processing information. Stores materials / equipment as appropriate.
Essential or Marginal
Essential
Percent of Time
10
Activity
Identify and tag new plant property assets in accordance with established policies. Accurately enter data as required into the automated Fixed Assets System. Maintain applicable records and files as appropriate. Liaison with responsible departments on handling and reporting of high value assets/college property.
Essential or Marginal
Essential
Percent of Time
10
Activity
Trains and supervises subordinate employees in warehouse procedures and safety guidelines.
Essential or Marginal
Essential
Percent of Time
10
Activity
Conducts on-going, yearly, and special limited inventories. Assists in organization of large scale inventory activities. Assists in the processing and preparation of inventory records.
Essential or Marginal
Marginal
Percent of Time
5
Activity
Assists with other warehouse duties as needed. May acts for Fleet & Supply Manager in his/her absence.
Essential or Marginal
Marginal
Percent of Time
5
Mar 08, 2024
Full time
Supply Specialist III (Warehouse/Delivery/Receiving)
Posting Details
POSTING INFORMATION
Internal Title
Supply Specialist III
Position Type
Classified
Faculty / Non-Faculty / Administration
Non-Faculty
Pay Band
3
Level
5
Department
Procurement
Job Purpose
The Supply Specialist III works under limited supervision to assist Fleet and Supply Manager, Central Store Manager, and Inventory Control Manager in accomplishment of the Central Warehouse mission. Main responsibilities of the position include order pulling, receiving goods, and delivery as well as basic computer operations to include data entry, processing, and email communications.
Minimum Requirements
High school diploma and valid SC driver’s license required. Basic knowledge of receipt control, storeroom, warehousing, and delivery related areas preferred. Candidates with an equivalent combination of experience and/or education are encouraged to apply.
Required Knowledge, Skills and Abilities
Experience with material handling equipment, including a forklift and other standard equipment preferred but not required (current staff will train as needed). Must be able to communicate effectively. Basic knowledge of accounting, bookkeeping, and inventory procedures preferred. Must have legible handwriting, and the ability to accurately record and file information. Must have basic data entry skills and experience in the use of standard PC software.
Additional Comments Regarding Position
Must be able to climb stairs, ladders, operate material handling equipment. Must be able to lift and carry equipment and supplies. Warehouse environment tends to be hot and dusty. Must be capable of lifting 75+ lbs. assisted and 50lbs unassisted. Must have a valid driver’s license and satisfactory background report. May be required to travel for training opportunities.
Special Instructions to Applicants
Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
*Salary is commensurate with education/experience which exceeds the minimum requirements.
Offers of employment are contingent upon a successful background and credit check.
All applications must be submitted online https://jobs.cofc.edu .
Salary
*$31,200 - $34,042
Posting Date
03/08/2024
Closing Date
04/01/2024
Benefits
Insurance: Health/Dental/Vision
Life Insurance
Paid Leave: Sick/Annual/Parental
Retirement
Long Term Disability
Paid Holidays
Free CARTA Bus Service
Employee Tuition Assistance Program ( ETAP )
Employee Assistance Program ( EAP )
Full Benefits Package – Click Here
Open Until Filled
No
Posting Number
2024038
EEO Statement
The College of Charleston is an Affirmative Action/Equal Opportunity employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, veteran status, genetic information, or disability.
Quicklink for Posting
https://jobs.cofc.edu/postings/15109
Job Duties
Job Duties
Activity
Assists with deliveries. Ensures request for issues from stock are received, gathered, and issued to warehouse customers and remote locations. Ensures material received is delivered to end users and surplus property is picked up and delivered as required.
Essential or Marginal
Essential
Percent of Time
40
Activity
Assist other warehouse personnel in the receipt and distribution of material as required. Assist in maintaining cleanliness, organization, and security of warehouse spaces.
Essential or Marginal
Essential
Percent of Time
10
Activity
Assist in the receipt and disposition of disposed assets as required to the State Surplus Property Office, scrap metal, electronics recycling, or landfill.
Essential or Marginal
Essential
Percent of Time
10
Activity
Receives and segregates incoming materials ensuring accuracy of delivered items and verifying invoices. Updates Banner / Sciquest systems (Warehouse Management System/Financial system) to reflect applicable receipt processing information. Stores materials / equipment as appropriate.
Essential or Marginal
Essential
Percent of Time
10
Activity
Identify and tag new plant property assets in accordance with established policies. Accurately enter data as required into the automated Fixed Assets System. Maintain applicable records and files as appropriate. Liaison with responsible departments on handling and reporting of high value assets/college property.
Essential or Marginal
Essential
Percent of Time
10
Activity
Trains and supervises subordinate employees in warehouse procedures and safety guidelines.
Essential or Marginal
Essential
Percent of Time
10
Activity
Conducts on-going, yearly, and special limited inventories. Assists in organization of large scale inventory activities. Assists in the processing and preparation of inventory records.
Essential or Marginal
Marginal
Percent of Time
5
Activity
Assists with other warehouse duties as needed. May acts for Fleet & Supply Manager in his/her absence.
Essential or Marginal
Marginal
Percent of Time
5
This position includes a signing bonus of $2,500 (full-time) for new county hires. Are you a champion for kinship placements? Have you been told you have excellent engagement and assessment skills? Do you enjoy a bit of detective work? The Division of Children, Youth and Families (CYF) of the Department of Family Services (DFS) is seeking a Kinship Navigator (Social Services Specialist III) to connect and work directly with kinship caregivers of children at risk of separation or who have already entered the child welfare system. Learn more about the culture of DFS, meet our director and some of our employees, watch videos about our programs, and check out the great health benefits offered by Fairfax County. Grow your career with Fairfax County! With more than 16,000 employees, Fairfax County is a diverse workforce offering employees stimulating and challenging opportunities across a broad scope of career opportunities. As a Fairfax County employee, you impact the well-being of our community every day. This is an exciting time to join Fairfax County Government as we shape racial and social equity policies in the county through the One Fairfax Policy. Using this framework, we intentionally consider equity when making policies or delivering programs and services. To learn more, we highly encourage you to watch the Becoming One Fairfax—An Introduction to Key Concepts video and visit the One Fairfax webpage here . The Department of Family Services (DFS) is committed to strengthening the well-being of its diverse community by protecting and improving the lives of all children, adults, and families through assistance, partnership, advocacy, outreach, and quality services. To learn more about DFS and its Mission, Vision, and Values, please click here . The Kinship Navigator is a member of the Permanency Unit under the Foster Care and Adoption (FC&A) Resource and Support Program. Under general supervision of the Social Services Supervisor, performs tasks independently to protect children and build family resilience as articulated by local, state, and federal policies and laws. Working hour is Monday thru Friday from 8:00 a.m. to 4:30 p.m., however, evening, overnight, weekend, and holiday hours will be required. Duties and responsibilities include the following:
Connects with Spanish speaking potential kinship caregivers by phone or in person early in the family finding process
Engages with kinship caregivers identified through Family Finding to explore placement options
Provides information to kinship caregivers considering becoming certified as resource parents
Supports the kinship caregivers with the emergency foster home approval process to include completion of the mutual family assessment
Visits kinship caregivers in their homes
Uses automated technology in multiple systems to maintain client data, case records, and correspondence
Assesses and evaluates the potential kinship caregivers and provides information and resources
Collaborates with social services specialists within the Division of CYF to provide services to kinship caregivers and their families
Participates in kinship practice improvement teams within CYF and within the community
Provides support and resources to Fairfax County residents through responding to calls on the Kinship Resource Line
Works collaboratively with CYF Quality Assurance staff to evaluate kinship services and promote positive outcomes for kinship families
Provides supervisory support to staff during the absence of the unit supervisor
Perform other duties as assigned to ensure child safety and improve outcomes in families and improve outcomes in families
Illustrative Duties
(The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete list of position duties and unique physical requirements can be found in the position job description.) Contributes to the development of protocols, policies, procedures, grants and contracts for a social services program, department, and other entities; Assists the supervisor in planning and carrying out training for new staff, providing guidance to staff. May directly supervise staff, and covers for the supervisor in their absence; Serves as a policy expert in an area of social work specialization; Conducts comprehensive clinical assessments and prepares and implements service plans; Works with clients to develop a plan of service to meet social, health, emotional and economic needs. With the client, formulates objectives and identifies actions to resolve the clients' problems; Conducts home visits to families for the purpose of monitoring, counseling and supervision; Provides crisis intervention on a timely basis to clients or families whose well being is seriously and immediately threatened, to include Child Protective Services after-hours; Conducts mediation services to families in conflict; Investigates allegations of abuse and neglect of children, elderly persons and incapacitated adults who live in the community and institutional facilities; Makes assessment of risks posed to clients in accordance with state and local policies, and works to ensure risks are eliminated or minimized; Evaluates child's readiness for placement and recommends placement, ensuring compliance with legal provisions; Evaluates and trains foster and adoptive parents; Works with the community to identify families, children and individuals needing services and to coordinate these services using a wrap-around approach; Advocates and assists families and individuals in obtaining services (e.g., mental health, intellectual disability, alcohol and drug, housing referrals, home based services, training and medical services); Communicates and works with colleagues, clients and the community in a manner that supports the agency and program goals and objectives; Participates as a contributing member on interagency, multi-disciplinary teams, community groups and professional organizations; Collaborates and contributes to child specific teams on non-agency cases as assigned to assist in identifying community resources and services for families; Assesses eligibility for foster care protect/prevent funds; Participates, collaborates and contributes to Comprehensive Services Act activities for families on caseload; Provides training and education on a variety of social work topics; Uses automated technology and hard copy files to maintain and update case data, notes, documents, records, contacts and summaries of information; Manages and maintains program data and outcomes.
Required Knowledge Skills and Abilities
(The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list.) Thorough knowledge of the principles and practices of social work; Thorough knowledge of current social service problems and methods/approaches to address issues; Thorough knowledge of regulations and guidelines relating to the assigned area of social service specialization; Knowledge of casework supervision practices and procedures; Ability to analyze case information and to reach sound decisions on the basis of such information; Ability to communicate clearly and concisely, both orally and in writing; Ability to use automated technology to establish and maintain case records; Ability to maintain professional ethics and confidentiality of client information; Ability to establish and maintain effective working relationships with a variety of individuals.; Ability to schedule and manage workload sufficiently to meet deadlines; Ability to provide guidance, direction, supervision and coaching to less-experienced staff; Ability to provide management and oversight of a program or project.
Employment Standards
EMPLOYMENT STANDARDS: Graduation from an accredited four-year college or university with a bachelor's degree, plus three years of professional social work experience. A master's degree in a related field may be substituted for one year of the required experience. Contingent upon the area of assignment, some positions within this class may require specific certification(s) prior to employment and/or the ability to acquire necessary certification(s) within a specified time period following employment. The certifications are identified in the position description and employment advertisement . CERTIFICATES AND LICENSES REQUIRED: Valid driver's license. NECESSARY SPECIAL REQUIREMENTS: The appointee to this position will be required to complete a criminal background, a driving record check, and a Child Protective Services check to the satisfaction of the employer. PREFERRED QUALIFICATIONS:
Master's degree in social work (MSW) or a related human services degree
Knowledge of kinship practices and experience working with kinship families
At least four (4) years of work experience in Child Welfare
Experience working with individuals and families from diverse multi-cultural populations and facilitating community outreach.
Spanish Speaking
PHYSICAL REQUIREMENTS: Sufficiently mobile to attend home visits, court, meetings, and community events outside the office. Ability to use automated technology. Ability to communicate clearly and concisely, both orally and in writing. Work requires performing tasks with risks of secondary traumatic stress (STS). Ability to navigate through and make decisions in stressful and crisis situations. All duties performed with or without reasonable accommodations. SELECTION PROCEDURE: Panel interview and may include a practical exercise. The population of Fairfax County is very diverse where 39.8% of residents speak a language other than English at home ( Spanish, Asian/Pacific Islander, Indo-European, and others ) and we encourage candidates bilingual in English and a foreign language to apply to this opportunity. Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.
Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. DHREmployment@fairfaxcounty.gov EEO/AA/TTY.
Dec 19, 2023
Full time
This position includes a signing bonus of $2,500 (full-time) for new county hires. Are you a champion for kinship placements? Have you been told you have excellent engagement and assessment skills? Do you enjoy a bit of detective work? The Division of Children, Youth and Families (CYF) of the Department of Family Services (DFS) is seeking a Kinship Navigator (Social Services Specialist III) to connect and work directly with kinship caregivers of children at risk of separation or who have already entered the child welfare system. Learn more about the culture of DFS, meet our director and some of our employees, watch videos about our programs, and check out the great health benefits offered by Fairfax County. Grow your career with Fairfax County! With more than 16,000 employees, Fairfax County is a diverse workforce offering employees stimulating and challenging opportunities across a broad scope of career opportunities. As a Fairfax County employee, you impact the well-being of our community every day. This is an exciting time to join Fairfax County Government as we shape racial and social equity policies in the county through the One Fairfax Policy. Using this framework, we intentionally consider equity when making policies or delivering programs and services. To learn more, we highly encourage you to watch the Becoming One Fairfax—An Introduction to Key Concepts video and visit the One Fairfax webpage here . The Department of Family Services (DFS) is committed to strengthening the well-being of its diverse community by protecting and improving the lives of all children, adults, and families through assistance, partnership, advocacy, outreach, and quality services. To learn more about DFS and its Mission, Vision, and Values, please click here . The Kinship Navigator is a member of the Permanency Unit under the Foster Care and Adoption (FC&A) Resource and Support Program. Under general supervision of the Social Services Supervisor, performs tasks independently to protect children and build family resilience as articulated by local, state, and federal policies and laws. Working hour is Monday thru Friday from 8:00 a.m. to 4:30 p.m., however, evening, overnight, weekend, and holiday hours will be required. Duties and responsibilities include the following:
Connects with Spanish speaking potential kinship caregivers by phone or in person early in the family finding process
Engages with kinship caregivers identified through Family Finding to explore placement options
Provides information to kinship caregivers considering becoming certified as resource parents
Supports the kinship caregivers with the emergency foster home approval process to include completion of the mutual family assessment
Visits kinship caregivers in their homes
Uses automated technology in multiple systems to maintain client data, case records, and correspondence
Assesses and evaluates the potential kinship caregivers and provides information and resources
Collaborates with social services specialists within the Division of CYF to provide services to kinship caregivers and their families
Participates in kinship practice improvement teams within CYF and within the community
Provides support and resources to Fairfax County residents through responding to calls on the Kinship Resource Line
Works collaboratively with CYF Quality Assurance staff to evaluate kinship services and promote positive outcomes for kinship families
Provides supervisory support to staff during the absence of the unit supervisor
Perform other duties as assigned to ensure child safety and improve outcomes in families and improve outcomes in families
Illustrative Duties
(The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete list of position duties and unique physical requirements can be found in the position job description.) Contributes to the development of protocols, policies, procedures, grants and contracts for a social services program, department, and other entities; Assists the supervisor in planning and carrying out training for new staff, providing guidance to staff. May directly supervise staff, and covers for the supervisor in their absence; Serves as a policy expert in an area of social work specialization; Conducts comprehensive clinical assessments and prepares and implements service plans; Works with clients to develop a plan of service to meet social, health, emotional and economic needs. With the client, formulates objectives and identifies actions to resolve the clients' problems; Conducts home visits to families for the purpose of monitoring, counseling and supervision; Provides crisis intervention on a timely basis to clients or families whose well being is seriously and immediately threatened, to include Child Protective Services after-hours; Conducts mediation services to families in conflict; Investigates allegations of abuse and neglect of children, elderly persons and incapacitated adults who live in the community and institutional facilities; Makes assessment of risks posed to clients in accordance with state and local policies, and works to ensure risks are eliminated or minimized; Evaluates child's readiness for placement and recommends placement, ensuring compliance with legal provisions; Evaluates and trains foster and adoptive parents; Works with the community to identify families, children and individuals needing services and to coordinate these services using a wrap-around approach; Advocates and assists families and individuals in obtaining services (e.g., mental health, intellectual disability, alcohol and drug, housing referrals, home based services, training and medical services); Communicates and works with colleagues, clients and the community in a manner that supports the agency and program goals and objectives; Participates as a contributing member on interagency, multi-disciplinary teams, community groups and professional organizations; Collaborates and contributes to child specific teams on non-agency cases as assigned to assist in identifying community resources and services for families; Assesses eligibility for foster care protect/prevent funds; Participates, collaborates and contributes to Comprehensive Services Act activities for families on caseload; Provides training and education on a variety of social work topics; Uses automated technology and hard copy files to maintain and update case data, notes, documents, records, contacts and summaries of information; Manages and maintains program data and outcomes.
Required Knowledge Skills and Abilities
(The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list.) Thorough knowledge of the principles and practices of social work; Thorough knowledge of current social service problems and methods/approaches to address issues; Thorough knowledge of regulations and guidelines relating to the assigned area of social service specialization; Knowledge of casework supervision practices and procedures; Ability to analyze case information and to reach sound decisions on the basis of such information; Ability to communicate clearly and concisely, both orally and in writing; Ability to use automated technology to establish and maintain case records; Ability to maintain professional ethics and confidentiality of client information; Ability to establish and maintain effective working relationships with a variety of individuals.; Ability to schedule and manage workload sufficiently to meet deadlines; Ability to provide guidance, direction, supervision and coaching to less-experienced staff; Ability to provide management and oversight of a program or project.
Employment Standards
EMPLOYMENT STANDARDS: Graduation from an accredited four-year college or university with a bachelor's degree, plus three years of professional social work experience. A master's degree in a related field may be substituted for one year of the required experience. Contingent upon the area of assignment, some positions within this class may require specific certification(s) prior to employment and/or the ability to acquire necessary certification(s) within a specified time period following employment. The certifications are identified in the position description and employment advertisement . CERTIFICATES AND LICENSES REQUIRED: Valid driver's license. NECESSARY SPECIAL REQUIREMENTS: The appointee to this position will be required to complete a criminal background, a driving record check, and a Child Protective Services check to the satisfaction of the employer. PREFERRED QUALIFICATIONS:
Master's degree in social work (MSW) or a related human services degree
Knowledge of kinship practices and experience working with kinship families
At least four (4) years of work experience in Child Welfare
Experience working with individuals and families from diverse multi-cultural populations and facilitating community outreach.
Spanish Speaking
PHYSICAL REQUIREMENTS: Sufficiently mobile to attend home visits, court, meetings, and community events outside the office. Ability to use automated technology. Ability to communicate clearly and concisely, both orally and in writing. Work requires performing tasks with risks of secondary traumatic stress (STS). Ability to navigate through and make decisions in stressful and crisis situations. All duties performed with or without reasonable accommodations. SELECTION PROCEDURE: Panel interview and may include a practical exercise. The population of Fairfax County is very diverse where 39.8% of residents speak a language other than English at home ( Spanish, Asian/Pacific Islander, Indo-European, and others ) and we encourage candidates bilingual in English and a foreign language to apply to this opportunity. Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.
Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. DHREmployment@fairfaxcounty.gov EEO/AA/TTY.
Reentry Specialist
$21.97 / hour or higher DOQ + Partial County Benefits . Part-time positions available (20 hours/week).
James City County’s Colonial Community Corrections Agency seeks an individual to perform responsible work providing effective case management of citizens reentering society from incarceration.
Responsibilities:
Conduct assessments and evaluations to determine the specific to determine the specific services needed to assist the offender successfully transition from jail to the community.
Develop and coordinate the delivery of services with mental health, medical, substance abuse, educational, vocational, employment, housing, probation, social services, and other agencies as may be necessary for the successful transition of client.
Serve on the Reentry Council and other relevant reentry teams and their sub-committees as deemed necessary.
Facilitate Cognitive therapy groups such as Moral Reconation Therapy (MRT) and others.
Provide CCC Director or designee with oral/written reports on progress. Assist in preparing necessary reports for CCC and the Department of Criminal Justice Services (DCJS). Develop and maintain database on required data elements and be prepared to provide periodic analytic reports on same.
Provide assistance as needed to the Reentry Coordinator.
Requirements
Must possess, or be able to obtain within 30 days of hire, a valid Virginia driver’s license and have an acceptable driving record based on James City County’s criteria.
Knowledge of the Criminal Justice System; and some knowledge of interviewing and assessing client behavior.
Skill in use of computer software, especially Microsoft Office Suite.
Ability to display a professional demeanor that is conducive to motivating offender change; ability to adapt, modify and change in accordance with best practices as they are implemented within the agency; plan and organize work; communicate effectively both orally and in writing; establish and maintain effective working relationships with court personnel, such as judges, lawyers, commonwealth attorneys, sheriffs, police, and other criminal justice employees.
Click here for full job description. Accepting applications until 11:59PM EST on 12/15/2023. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Dec 05, 2023
Part time
Reentry Specialist
$21.97 / hour or higher DOQ + Partial County Benefits . Part-time positions available (20 hours/week).
James City County’s Colonial Community Corrections Agency seeks an individual to perform responsible work providing effective case management of citizens reentering society from incarceration.
Responsibilities:
Conduct assessments and evaluations to determine the specific to determine the specific services needed to assist the offender successfully transition from jail to the community.
Develop and coordinate the delivery of services with mental health, medical, substance abuse, educational, vocational, employment, housing, probation, social services, and other agencies as may be necessary for the successful transition of client.
Serve on the Reentry Council and other relevant reentry teams and their sub-committees as deemed necessary.
Facilitate Cognitive therapy groups such as Moral Reconation Therapy (MRT) and others.
Provide CCC Director or designee with oral/written reports on progress. Assist in preparing necessary reports for CCC and the Department of Criminal Justice Services (DCJS). Develop and maintain database on required data elements and be prepared to provide periodic analytic reports on same.
Provide assistance as needed to the Reentry Coordinator.
Requirements
Must possess, or be able to obtain within 30 days of hire, a valid Virginia driver’s license and have an acceptable driving record based on James City County’s criteria.
Knowledge of the Criminal Justice System; and some knowledge of interviewing and assessing client behavior.
Skill in use of computer software, especially Microsoft Office Suite.
Ability to display a professional demeanor that is conducive to motivating offender change; ability to adapt, modify and change in accordance with best practices as they are implemented within the agency; plan and organize work; communicate effectively both orally and in writing; establish and maintain effective working relationships with court personnel, such as judges, lawyers, commonwealth attorneys, sheriffs, police, and other criminal justice employees.
Click here for full job description. Accepting applications until 11:59PM EST on 12/15/2023. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Plans Examiner I/II/III
$52,339 - $60,011 / year or higher DOQ + Full-Time County Benefits .
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
James City County’s Community Development Department seeks an individual to perform experienced work reviewing residential and commercial plans and specifications for general conformance with the Virginia Uniform Statewide Building Code (VUSBC), federal and state laws, and local ordinances.
There are 3 levels of Plans Examiner distinguished by the level of work performed and the qualifications of the employee.
Plans Examiner I: $52,339 / year or higher DOQ Plans Examiner II: $56,036 / year or higher DOQ Plans Examiner III: $60,011 / year or higher DOQ Responsibilities:
Performs a broad range of plan reviews for residential structures; assists with commercial plan review as needed.
Reviews plans for general conformance with the VUSBC, federal and state laws, and local ordinances.
Makes interpretations of the building, electrical, plumbing, and mechanical code requirements that define approved system installations; prepares plan review letters outlining code deficiencies identified during plan review.
Provides customer service to the general public, internal customers, and outside agencies; answers questions related to the code.
Supports the inspectors by assuring that the approved construction documents are ready for use in the field. • Acts as liaison between the division, general contractors, trade contractors, and property owners; acts as liaison with other jurisdictions’ inspection departments.
Serves as a technical assistant to the County Building Official.
Requirements:
Any combination of education and experience equivalent to an Bachelor’s degree in architectural, engineering technology, or related field; and, considerable experience in at least one of the following areas: building construction; building, fire, or housing inspections; plumbing, electrical, or mechanical trades, or fire protection.
Must possess, or be able to obtain within 30 day of hire, a valid Virginia driver’s license and have an acceptable driving record based on James City County’s criteria.
Knowledge of the principles and practices of architecture, engineering, fire protection, and building construction methods and materials; the codes, principles, techniques, and equipment used in building, electrical, or plumbing and mechanical systems; and, principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction.
Skill in use of computer software, especially Microsoft Office Suite.
Ability to maintain effective working relationships with contractors, building owners, and the public; enforce codes with firmness, tact, and impartiality.
Click here for full job description. Accepting applications until position is filled. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered. Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Nov 17, 2023
Full time
Plans Examiner I/II/III
$52,339 - $60,011 / year or higher DOQ + Full-Time County Benefits .
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
James City County’s Community Development Department seeks an individual to perform experienced work reviewing residential and commercial plans and specifications for general conformance with the Virginia Uniform Statewide Building Code (VUSBC), federal and state laws, and local ordinances.
There are 3 levels of Plans Examiner distinguished by the level of work performed and the qualifications of the employee.
Plans Examiner I: $52,339 / year or higher DOQ Plans Examiner II: $56,036 / year or higher DOQ Plans Examiner III: $60,011 / year or higher DOQ Responsibilities:
Performs a broad range of plan reviews for residential structures; assists with commercial plan review as needed.
Reviews plans for general conformance with the VUSBC, federal and state laws, and local ordinances.
Makes interpretations of the building, electrical, plumbing, and mechanical code requirements that define approved system installations; prepares plan review letters outlining code deficiencies identified during plan review.
Provides customer service to the general public, internal customers, and outside agencies; answers questions related to the code.
Supports the inspectors by assuring that the approved construction documents are ready for use in the field. • Acts as liaison between the division, general contractors, trade contractors, and property owners; acts as liaison with other jurisdictions’ inspection departments.
Serves as a technical assistant to the County Building Official.
Requirements:
Any combination of education and experience equivalent to an Bachelor’s degree in architectural, engineering technology, or related field; and, considerable experience in at least one of the following areas: building construction; building, fire, or housing inspections; plumbing, electrical, or mechanical trades, or fire protection.
Must possess, or be able to obtain within 30 day of hire, a valid Virginia driver’s license and have an acceptable driving record based on James City County’s criteria.
Knowledge of the principles and practices of architecture, engineering, fire protection, and building construction methods and materials; the codes, principles, techniques, and equipment used in building, electrical, or plumbing and mechanical systems; and, principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction.
Skill in use of computer software, especially Microsoft Office Suite.
Ability to maintain effective working relationships with contractors, building owners, and the public; enforce codes with firmness, tact, and impartiality.
Click here for full job description. Accepting applications until position is filled. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered. Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Social Services Director $104,689 / year or higher DOQ + Full-Time County Benefits .
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
The James County Social Services Department seeks an individual to perform executive level work directing, planning, and implementing diverse financial, social services and housing assistance programs; plans, develops and manages Department policies and procedures, supervises staff, and administers Department programs. Responsibilities:
Performs effective supervision of assigned staff including selection, performance management, employee relations, training, prioritizing, and assigning work, and related activities.
Administers Social Services programs and services ensuring compliance with federal and state laws and requirements; conducts strategic planning in accordance with mission, vision and values, program evaluation, personnel management, budgeting, communication and resource acquisition and management; provides oversight of all financial aspects of Social Services’ multimillion dollar budget with complex funding mechanism and reporting.
Represents the County in numerous community efforts; serves on boards, commissions, task forces, etc. which focus on improvement of health and human services at the local and state level; may assume leadership positions on such boards, commissions, and task forces; serves as lead for the Allocations Review process that reviews funding request from outside organizations.
Serves as Manager of Emergency Services for the Social Services Department; responsible for operation of emergency shelters and staffing or assigning staff to Emergency Operations Center as required.
Requirements:
Any combination of education and experience equivalent to a Master’s degree in human services, public administration or related field; extensive experience in management in a human services field, preferably in local government to include extensive supervisory experience.
Must possess reliable transportation to work site(s).
Knowledge of federal, state, and local laws, regulations and standards controlling programs as well as all aspects of funding from those levels of government; management principles; supervisory best practices; quality assurance; verbal and written communication skills; interpretation of law and policy that regulate programs and personnel; program development and evaluation.
Knowledge of social work programs to be used in joint decision making with individuals and families that are involved in child protective and adult protective services, foster care and adoption, as well as all other programs and services of Social Services: knowledge should include: theory; principles and practice; current social, economic and health issues, mental illness; intellectual disabilities; substance use disorders; corrections; rehabilitation and services to promote financial and social independence.
Knowledge of principles and processes for providing customer service including setting and meeting quality standards for services and evaluation of customer satisfaction; leadership techniques, principles, and procedures to assign work, schedule, supervise, train, and evaluate the work of assigned staff.
Skill in use of computer software, especially Microsoft Office Suite.
Ability to establish and maintain effective working relationships with employees, department directors, County officials, representatives from the private sector or other localities and the public; express ideas concisely orally and in writing.
Click here for full job description. Accepting applications until 11:59pm EST on 10/31/23. Cover letters and resumes may also be attached, but a fully completed application is required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Sep 29, 2023
Full time
Social Services Director $104,689 / year or higher DOQ + Full-Time County Benefits .
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
The James County Social Services Department seeks an individual to perform executive level work directing, planning, and implementing diverse financial, social services and housing assistance programs; plans, develops and manages Department policies and procedures, supervises staff, and administers Department programs. Responsibilities:
Performs effective supervision of assigned staff including selection, performance management, employee relations, training, prioritizing, and assigning work, and related activities.
Administers Social Services programs and services ensuring compliance with federal and state laws and requirements; conducts strategic planning in accordance with mission, vision and values, program evaluation, personnel management, budgeting, communication and resource acquisition and management; provides oversight of all financial aspects of Social Services’ multimillion dollar budget with complex funding mechanism and reporting.
Represents the County in numerous community efforts; serves on boards, commissions, task forces, etc. which focus on improvement of health and human services at the local and state level; may assume leadership positions on such boards, commissions, and task forces; serves as lead for the Allocations Review process that reviews funding request from outside organizations.
Serves as Manager of Emergency Services for the Social Services Department; responsible for operation of emergency shelters and staffing or assigning staff to Emergency Operations Center as required.
Requirements:
Any combination of education and experience equivalent to a Master’s degree in human services, public administration or related field; extensive experience in management in a human services field, preferably in local government to include extensive supervisory experience.
Must possess reliable transportation to work site(s).
Knowledge of federal, state, and local laws, regulations and standards controlling programs as well as all aspects of funding from those levels of government; management principles; supervisory best practices; quality assurance; verbal and written communication skills; interpretation of law and policy that regulate programs and personnel; program development and evaluation.
Knowledge of social work programs to be used in joint decision making with individuals and families that are involved in child protective and adult protective services, foster care and adoption, as well as all other programs and services of Social Services: knowledge should include: theory; principles and practice; current social, economic and health issues, mental illness; intellectual disabilities; substance use disorders; corrections; rehabilitation and services to promote financial and social independence.
Knowledge of principles and processes for providing customer service including setting and meeting quality standards for services and evaluation of customer satisfaction; leadership techniques, principles, and procedures to assign work, schedule, supervise, train, and evaluate the work of assigned staff.
Skill in use of computer software, especially Microsoft Office Suite.
Ability to establish and maintain effective working relationships with employees, department directors, County officials, representatives from the private sector or other localities and the public; express ideas concisely orally and in writing.
Click here for full job description. Accepting applications until 11:59pm EST on 10/31/23. Cover letters and resumes may also be attached, but a fully completed application is required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Housing Resource Navigator
$42,734 - $48,903 / year or higher DOQ + Full-Time County Benefits .
James City County Social Services seeks an individual to perform responsible work in determining eligibility and housing counseling for several federal, state and locally funded housing assistance programs, which may include but not limited to, the Section 8 Housing Choice Voucher Program, Virginia Homeless Solutions Grant, Housing Preservation, and the Affordable Housing Programs. There are three levels of Housing Specialist distinguished by the level of work performed and the qualification of the employee.
Housing Specialist I - $42,734 / hour or higher DOQ Housing Specialist II - $45,705 / year or higher DOQ
Housing Specialist III - $48,903 / year or higher DOQ
Responsibilities:
Provide housing information and technical assistance on available purchase and rental housing units; review contracts and leases and identify homebuyer and rental resources including home purchase and down payment assistance and assistance with locating deposit, rent and utility assistance.
Interview applicants and review detailed paperwork used to determine housing needs and eligibility for programs.
Act as a liaison between homebuyers, realtors, lenders, funding providers and housing counselors to assure timely location of suitable home purchase opportunities; act as a liaison between renters, landlords, property managers, and housing counselors to assure timely location of suitable rental opportunities.
Advocate strongly in the interest of buyers and renters including interacting with real estate professionals, landlords and property managers to identify affordable home purchase and rental housing opportunities, resources, and options.
Coordinate homebuyer education classes for homeownership applicants, VHDA homebuyers and other interested persons.
Provide home purchase counseling including credit, budgeting, and financial case management services to participants of assisted housing programs; maintain participant files and update entries; prepare reports on availability and use of housing resources.
Requirements
Any combination of education and experience equivalent to an Associate’s degree in housing counseling, urban development, or a related field; some experience in property management, home inspection or housing counseling preferred.
Must possess or obtain within 30 days of hire a valid Virginia driver’s license and have an acceptable driving record based on James City County’s criteria.
Completion of all training requirements for field of specialization as determined by department.
Knowledge of federal regulations and procedures required to effectively manage complex and highly regulated assisted housing programs; federal, state and lender requirements related to home purchase financing; home improvement loan and grant programs; housing inspection and repair; building codes and housing quality standards; principles and processes for providing customer service including setting and meeting quality standards for services and evaluation of customer satisfaction.
Skill in use of computer software, especially Microsoft Office.
Skill in facilitation and/or training; making mathematical computations and effectively utilizing a variety of automated data management, reporting and analysis programs.
Ability to communicate clearly and effectively with landlords, tenants, homeowners, contractors, government and agency personnel and the public including other jurisdictions and state and federal officials; efficiently assist customers with direct intervention including rendering specialized and difficult casework services; work independently; establish and maintain effective working relationships with coworkers, clients, officials and the public; interview people effectively; handle confidential information with sensitivity; gather facts and report them accurately; express ideas clearly and concisely both orally and in writing
Click here for full job description. Accepting applications until position is filled. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Jul 26, 2023
Full time
Housing Resource Navigator
$42,734 - $48,903 / year or higher DOQ + Full-Time County Benefits .
James City County Social Services seeks an individual to perform responsible work in determining eligibility and housing counseling for several federal, state and locally funded housing assistance programs, which may include but not limited to, the Section 8 Housing Choice Voucher Program, Virginia Homeless Solutions Grant, Housing Preservation, and the Affordable Housing Programs. There are three levels of Housing Specialist distinguished by the level of work performed and the qualification of the employee.
Housing Specialist I - $42,734 / hour or higher DOQ Housing Specialist II - $45,705 / year or higher DOQ
Housing Specialist III - $48,903 / year or higher DOQ
Responsibilities:
Provide housing information and technical assistance on available purchase and rental housing units; review contracts and leases and identify homebuyer and rental resources including home purchase and down payment assistance and assistance with locating deposit, rent and utility assistance.
Interview applicants and review detailed paperwork used to determine housing needs and eligibility for programs.
Act as a liaison between homebuyers, realtors, lenders, funding providers and housing counselors to assure timely location of suitable home purchase opportunities; act as a liaison between renters, landlords, property managers, and housing counselors to assure timely location of suitable rental opportunities.
Advocate strongly in the interest of buyers and renters including interacting with real estate professionals, landlords and property managers to identify affordable home purchase and rental housing opportunities, resources, and options.
Coordinate homebuyer education classes for homeownership applicants, VHDA homebuyers and other interested persons.
Provide home purchase counseling including credit, budgeting, and financial case management services to participants of assisted housing programs; maintain participant files and update entries; prepare reports on availability and use of housing resources.
Requirements
Any combination of education and experience equivalent to an Associate’s degree in housing counseling, urban development, or a related field; some experience in property management, home inspection or housing counseling preferred.
Must possess or obtain within 30 days of hire a valid Virginia driver’s license and have an acceptable driving record based on James City County’s criteria.
Completion of all training requirements for field of specialization as determined by department.
Knowledge of federal regulations and procedures required to effectively manage complex and highly regulated assisted housing programs; federal, state and lender requirements related to home purchase financing; home improvement loan and grant programs; housing inspection and repair; building codes and housing quality standards; principles and processes for providing customer service including setting and meeting quality standards for services and evaluation of customer satisfaction.
Skill in use of computer software, especially Microsoft Office.
Skill in facilitation and/or training; making mathematical computations and effectively utilizing a variety of automated data management, reporting and analysis programs.
Ability to communicate clearly and effectively with landlords, tenants, homeowners, contractors, government and agency personnel and the public including other jurisdictions and state and federal officials; efficiently assist customers with direct intervention including rendering specialized and difficult casework services; work independently; establish and maintain effective working relationships with coworkers, clients, officials and the public; interview people effectively; handle confidential information with sensitivity; gather facts and report them accurately; express ideas clearly and concisely both orally and in writing
Click here for full job description. Accepting applications until position is filled. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Permit Technician I/II
$37,398 / year or higher DOQ + Full-Time County Benefits
James City County’s Building Safety and Permits Division seeks an individual to perform responsible work (Permit Tech I) or experienced (Permit Tech II) processing, issuing, and tracking applications, registrations, requests, and payments.
There are two levels of Permit Technician distinguished by the level of work performed and the qualifications of the employee.
Permit Technician I - $37,398 / year or higher DOQ
Permit Technician II - $39,968 / hour or higher DOQ Responsibilities:
Provides first point of customer service; responds to customer needs at the front counter, by phone and by email; provides administrative support to Building Safety and Permits Division staff members.
Processes permit applications, contractor registrations, inspection requests and payments; issues permits and certificates of occupancy; monitors permit workflows; responds to questions about permits and inspections; oversees and tracks daily collection of fees.
Monitors permit workflows by reviewing application submittals for completeness and assigning cases to plan review staff; reviews and adjusts inspection and document review workflows for each permit case during pre-reviews and after permits are issued; continuously monitors permit workflows to assure customer service needs are met and to find areas needing business process improvements; reports same to supervisor.
Utilizes training opportunities and resources provided to improve professional and technical skills.
Manages utility meter release approvals and red tag notifications.
Requirements:
Any combination of education and experience equivalent to a high school diploma; extensive experience in administrative work. Experience as permit technician preferred; college or business school courses in Administrative Support Technology or a related field also preferred.
Must have reliable transportation to work site(s).
Knowledge of at least one of the following areas: building construction; building, fire, or housing inspections; plumbing, electrical or mechanical trades; or fire protection, elevator, or property maintenance work; knowledge of principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction; and knowledge of the Virginia Uniform Statewide Building Code.
Skill in the use of computer software, especially Microsoft Office Suite.
Ability to communicate effectively both orally and in writing; ability to establish and maintain effective working relationships with staff and the public.
Click here for full job description. Accepting applications until position is filled. Cover letters and resumes may also be attached, but a fully completed application is required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Jun 23, 2023
Full time
Permit Technician I/II
$37,398 / year or higher DOQ + Full-Time County Benefits
James City County’s Building Safety and Permits Division seeks an individual to perform responsible work (Permit Tech I) or experienced (Permit Tech II) processing, issuing, and tracking applications, registrations, requests, and payments.
There are two levels of Permit Technician distinguished by the level of work performed and the qualifications of the employee.
Permit Technician I - $37,398 / year or higher DOQ
Permit Technician II - $39,968 / hour or higher DOQ Responsibilities:
Provides first point of customer service; responds to customer needs at the front counter, by phone and by email; provides administrative support to Building Safety and Permits Division staff members.
Processes permit applications, contractor registrations, inspection requests and payments; issues permits and certificates of occupancy; monitors permit workflows; responds to questions about permits and inspections; oversees and tracks daily collection of fees.
Monitors permit workflows by reviewing application submittals for completeness and assigning cases to plan review staff; reviews and adjusts inspection and document review workflows for each permit case during pre-reviews and after permits are issued; continuously monitors permit workflows to assure customer service needs are met and to find areas needing business process improvements; reports same to supervisor.
Utilizes training opportunities and resources provided to improve professional and technical skills.
Manages utility meter release approvals and red tag notifications.
Requirements:
Any combination of education and experience equivalent to a high school diploma; extensive experience in administrative work. Experience as permit technician preferred; college or business school courses in Administrative Support Technology or a related field also preferred.
Must have reliable transportation to work site(s).
Knowledge of at least one of the following areas: building construction; building, fire, or housing inspections; plumbing, electrical or mechanical trades; or fire protection, elevator, or property maintenance work; knowledge of principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction; and knowledge of the Virginia Uniform Statewide Building Code.
Skill in the use of computer software, especially Microsoft Office Suite.
Ability to communicate effectively both orally and in writing; ability to establish and maintain effective working relationships with staff and the public.
Click here for full job description. Accepting applications until position is filled. Cover letters and resumes may also be attached, but a fully completed application is required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov