Director-Child & Adult Welfare (Hybrid, Morrisville and Charlotte North Carolina Based)

  • Alliance Health
  • Morrisville or Charlotte North Carolina
  • Sep 16, 2022
Full time Health Care

Job Description

We are seeking a Director of Child & Adult Welfare to serve Mecklenburg or Wake county members.

This position will allow the successful candidates(s) to work a schedule which will include both onsite (in the county served) as well as remote work 4 days of the week as approved by their supervisor.

The Director of Child & Adult Welfare oversees clinical care management for children in foster care or other out of home placement, children involved with Juvenile Justice, and adults in the guardianship of a county department of social/human services. The Director is responsible for ensuring this population receives quality healthcare to meet their overall need by providing oversight to care management staff and supervisors for complex cases within the domains of this defined population. The position oversees the entire Alliance Health catchment area.

 The Director aligns clinical innovation of new and existing service lines to meet or exceed health outcomes and financial goals through coordination with other departments including Utilization Management, Provider Networks, Quality Management and Finance.     

 Responsibilities & Duties

System oversight

  • Ensure health care services are being delivered in a manner that is sensitive to the child’s or adult’s needs
  • Provide oversight and monitor the health care outcomes of all children in out-of-home placement and adults with guardians
  • Participate in complex case consultation as needed
  • Provide necessary recommendations to staff members to ensure children in out of home placement and adults with guardians receive ongoing follow-up care with appropriate primary and specialty services
  • Recommend changes or adjustments to care management approaches as needed
  • Monitor and Ensure all federal EPSDT examination schedule and guidelines for all children in placement are received

System development

  • Utilize data to analyze needs of the members, guide staff training development, identify resource needs and consistency of workflow implementation across disciplines\
  • Ensure integration of health care planning into the permanency planning with DSS
  • Establish standardized methodologies to support development and direct management of the new and existing services
  • Assist with the development of policies and workflows to support implementation of new and/or enhanced care management solutions
  • Create and communicate detailed business requirements to support appropriate system development
  • Provide guidance on implementation, communication and updates of systems and processes to promote and facilitate continuous quality improvement activities

Collaboration and Communication with Community and internal stakeholders

  • Communicate regularly to stakeholders on the status of current solution development and implementation activities
  • Build relationships and tangible partnerships between state agencies, providers, children and their family teams, and adults and their guardians
  • Collaborate with the Department of Social Services (DSS) to meet the health care and protection needs of children in out-of-home placement, as well as adults with adults with guardians.
  • Collaborate with the Director of Foster Care Support to ensure a cohesive strategy with DSS

Staff Management and Development

  • Work with Human Resources to maintain and retain a highly qualified and well-trained workforce.  
  • Ensure staff are well trained in and comply with all organization and department policies, procedures, and business processes.
  • Organize workflows and ensure staff understand their roles and responsibilities.
  • Ensure the department has the needed tools and resources to achieve organizational goals and to support employees and ensure compliance with licensure, regulatory, and accreditation requirements.
  • Actively establish and promote a positive, diverse, and inclusive working environment that builds trust. 
  • Ensure all staff are treated with respect and dignity
  • Ensure standards are transparent and applied consistently, impartially, and ethically over time and across all staff members.
  • Work to resolve conflicts and disputes, ensuring that all participants are given a voice.
  • Set goals for performance and deadlines in line with organization goals and vision.
  • Effectively communicate feedback and provide ongoing coaching and mentoring to staff and support a learning environment to advance team skills and professional development.
  • Cultivate and encourage efforts to expand cross-team collaboration and partnership.

 
Minimum Requirements

Master’s degree in a human services field from an appropriately accredited institution and five (5) years of experience in the area of assignment, including two (2) years in a supervisory of consultative capacity

Special Requirements

  • Current licensure in a clinical discipline including LCSW, LCMHC, or LMFT
  • Valid Driver License

 
Knowledge, Skills, & Abilities

  • Knowledge of and experience working with local Divisions of Social Services, government sponsored programs, health plan, provider/ACO groups
  • Knowledge of population health, care management and healthcare consumerism, and governing guidelines such as HIPAA, Legal and Regulatory Requirements.
  • Knowledge of community resources, partnerships and access to child programs/service
  • Knowledge of principles, methods, and techniques of efficient administration, including public relations, personnel administration, budgeting, accounting, and office management.
  • Knowledge of social, medical, and economic factors of the community.
  • Excellent skill in communicating, both verbally and in writing.
  • Proficiency in MS Office (Word, Excel, PowerPoint, & Outlook), Experience with Project Management and other relevant office tools, including MS-Project & Visio
  • Perseverance to constantly enhance, track performance, and improve results along with demonstrated clinical outcomes.
  • Excellent documentation skills with emphasis on defining business and functional requirements
  • Ability to interpret and apply laws and policies to specific problems relating to agency activities.
  • Ability to establish and maintain effective working relationships with agency personnel, county officials, and the public.

 

Salary Range

 

$75,438.27 to $129,865.03

 

Occupations

Mental Health

URL

https://recruiting.ultipro.com/ALL1034ABHC/JobBoard/ad28382f-2fcd-4cbb-bb18-24dd71b05bce/OpportunityDetail?opportunityId=27c4af07-8040-4915-a212-fe6b9bd1d445

Salary

$75,438.27 to $129,865.03