Security Concierge

Security Concierge

• Evening Part-Time Role: Wednesday/Thursday/Friday/Saturday from 5:30pm to 10pm (4 days every week)
• Morning Part-Time Role: Friday/Saturday from 9am to 5:30pm, Sundays from 11am to 8pm (3 days every week)

Do you take pride in your ability to serve the public in a calm, professional, and open demeanor? Love the sense of satisfaction in knowing you're providing a presence of safety and security but in a warm way?

As a Security Concierge, you will play an important role in creating a welcoming and safe environment for customers. You will function as part of the retail team with a security perspective -- providing top-notch customer service and security.

As a Terpene Journey Security Concierge, you will be responsible for:

• Greeting customers enthusiastically, politely and with a smile. Manners are important.
• Opening doors for all customers as they enter and exit the store. You view opening doors as an important part of creating an outstanding guest experience as opposed to a chore.
• Verifying IDs carefully and thoroughly for all who enter our premises
• Ensuring a safe and efficient shopping process through queue management
• Monitoring the parking lot and conducting perimeter checks
• Supporting intake of deliveries
• Other standard security responsibilities
• Supporting the audit process, as needed
• Abiding by regulatory agency requirements and company standard operating procedures

The above duties and responsibilities may change according to the operational needs of the company.

To be successful in this role you will have:

• Security experience of at least 1 year and ability to de-escalate a variety of sticky situations
• Customer service experience of at least 1 year
• A genuine desire to serve customers
• Computer/iPhone capable
• Proactive, 'can do' attitude
• Strong customer focus
• Excellent verbal communicator
• Knack for details
• Tolerance of the cold. The Security Concierge spends the entire day going inside and outside of the store to check IDs, so it can get cold in the winter.
• Experience in cannabis industry not required

General job requirements:

• Due to state regulations, qualified candidates for this position must be at least 21 years of age.
• Ability to lift and carry up to 20 pounds for a distance of 50 feet

Working With Us

At Terpene Journey, we are adventurous, approachable, confident, socially conscious & ahead of the curve. We put product education and commitment to quality products as a key component of who we are. If you've got passion for helping others be their best selves and learning, you'll thrive here.

Working For You

We recognize that only part of your journey is with us. We want to support you with:

• Competitive wages
• Paid time off
• Health insurance
• Dental insurance
• Vision insurance

About Us

Terpene Journey partners with growers to curate a brilliant spectrum of aromatic and taste-filled buds and uncover the most innovative extracts, edibles and infusions. Terpene Journey strives to make it easier than ever to find the right selection for your next adventure.

Terpene Journey is an Affirmative Action, Equal Opportunity Employer that values the strength that diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, gender identity, sexual orientation, race/ethnicity, protected veteran status, disability, or other protected group status. Terpene Journey is committed to creating a diverse and inclusive culture.

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

https://www.applicantpro.com/j/2585385-533528

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

https://www.applicantpro.com/j/2585385-533528