Multnomah County Dept. of Community Justice
1401 NE 68th Ave, Portland OR 97213
Do you have a passion to help youth involved in the juvenile justice system?
Do you want to make a difference in their lives and the lives of their families?
Do you believe that all youth are capable of turning their lives around?
Are you passionate about helping others?
Do you thrive when working on a team?
If you answered "yes" to these questions, we want you to join our team as a Juvenile Custody Services Specialist (JCSS) or Trainee!
The Department of Community Justice Juvenile Detention and Residential Services Team is seeking committed, enthusiastic and compassionate JCSS and JCSS Trainees to strengthen our detention facility. If selected for one of these positions, you will serve a critical, operational role within the Juvenile Detention Center.
We’re excited to announce that this recruitment for JCSS also includes an inaugural recruitment for the new Juvenile Custody Services Trainee position! The JCSS Trainee program is brand new and we’re looking forward to expanding services to the youth in our care with this position. The JCSS Trainees will assist with providing guidance, security, training, and general care to vulnerable youth populations with mental health and/or developmental issues within a detention setting or a Behavior Rehabilitation Services (BRS) program. As a trainee, you will gain on-the-job training & skills to become a regular status Juvenile Custody Services Specialist within 24 months. The starting hourly pay rate is $27.23.
As a JCSS with Multnomah County's Department of Community Justice, you'll help foster prosocial behavior with youth residing in our juvenile detention facility and our Behavioral Rehabilitation Services (BRS) residential program.
Working in a culturally diverse juvenile detention facility, you will be responsible for the guidance, security and general care of youth who present a variety of behavioral, cognitive, emotional and intellectual issues. Using an interactive model of supervision, we place particular emphasis on skill development, engaging youth in prosocial development, cognitive restructuring programming, leisure time activities, personal hygiene, and work activities.
As a regular JCSS, you will be responsible for:
Supervising and documenting youth activities and behavior
Admitting youth into the facility and with preliminary hearings.
Providing guidance and group programming, including planning recreational programs and facilitating cognitive skill groups
Maintaining safety, security and order in the living units
Maintaining routine records; preparing oral and written reports using automated systems
As a JCSS Trainee, you will be responsible for:
Assisting with supervision and documentation of youth activities and behavior.
Assisting in admitting youth into the facility and with preliminary hearings.
Assisting with providing guidance and group programming, including planning recreational programs and facilitating cognitive skill groups.
Assisting with maintaining safety, security and order in the living units.
Assisting with maintaining routine records and preparing oral and written reports using automated systems.
JCSS & JCSS Trainees work in a secure detention environment and in a Behavioral Rehabilitation Services (BRS) residential program. The detention facility has numerous two-level pods that house youth in detention.
All Juvenile Custody Services Specialists must have the ability to use verbal skills to de-escalate volatile situations. You must also be able and willing to respond to crisis situations, including physically intervening with youth who may be violently acting out; this may involve the use of restraints. All Juvenile Custody Services Specialists must have the ability to regularly go up and down stairs.
Some positions are assigned to work in a secure residential Behavioral Rehabilitation Services treatment program for youth of all genders who require a staff secured, out of home placement for assessment/evaluation, stabilization and transition planning.
The facility operates 24 hours a day, seven days a week. Applicants must be willing to work a variety of shifts, including overnight, swing, weekends and holidays. JCSS work on a continuous duty shift, meaning that you may not be relieved of duty during your work day. This position is also designated as Operationally Essential .
This recruitment will be used to fill any current and future positions, including Limited Duration, temporary and On-Call, while the eligible for hire list is active.
Workforce Equity:
At Multnomah County we are committed to maintaining an effective, respectful and inclusive workplace. We value collaborative problem solving and strive for continuous improvement. We strongly believe in workforce equity, diversity and inclusion. Visit our Workforce Equity Strategies Plan (WESP) to see where Multnomah County is headed with these values.
DEPARTMENT OF COMMUNITY JUSTICE:
Vision ~ Community Safety through Positive Change
The Department of Community Justice (DCJ) is recognized as a national leader in both adult and juvenile community justice. DCJ routinely consults and makes use of evidence-based practices in our program and policy development. The Department's commitment to data-informed decision-making has led DCJ to make smart investments of taxpayer dollars in supervision, sanctions, and services for the county's highest risk and highest need justice-involved individuals. DCJ makes long-term investments in its employees through the provision of education and training.
More general information about the Department of Community Justice including our mission, vision, and strategies can be found at: www.multco.us/dcj .
The Department of Community Justice's Strategic Plan (Executive Summary and Full report) can be found at: https://multco.us/file/68223/download .
TO QUALIFY - *please note different criteria for JCSS and JCSS Trainee
Juvenile Custody Services Specialist position : We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant.
Minimum Qualifications/Transferable Skills*:
Associate's degree or equivalent with major coursework in child psychology, sociology, or a related field; a Bachelor's degree may substitute for 1 year of the required experience.
Two (2) years of responsible experience working with at-risk youth (12-18) in one of the following environments:
Detention or youth correctional facility
Youth residential setting
Setting that provides programming for at-risk youth
Successful completion of a battery of psychological tests / psychological evaluation.
Physical ability to respond to crisis situations with the youth, including violent exchanges, and must regularly climb up and down stairs.
Must pass a thorough background investigation which includes, but is not limited to a review of applicant’s criminal, civil, driving, military, educational and employment history prior to employment.
Valid driver's license
Juvenile Custody Services Specialist Trainee position : We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant.
Minimum Qualifications/Transferable Skills*:
Total of 2 years experience and/or education. Any combination may be counted toward the 2 years. This may include:
College level education with major coursework in child psychology, sociology, or a related field counts toward the minimum requirement
Experience working with at-risk youth (12-18) in one of the following environments counts toward the minimum requirement:
Detention or youth correctional facility
Youth residential setting
Setting that provides programming for at-risk youth
Successful completion of a battery of psychological tests / psychological evaluation.
Physical ability to respond to crisis situations with the youth, including violent exchanges, and must regularly climb up and down stairs.
Must pass a thorough background investigation which includes, but is not limited to a review of applicant’s criminal, civil, driving, military, educational and employment history prior to employment.
Valid driver's license
Employees in either position that are placed with the Assessment and Evaluation (A&E) unit must also meet BRS criteria for “Direct Care Staff” by possessing (and showing proof of):
A Bachelor’s degree from an accredited college or university; OR
The equivalent credit hours of a bachelor’s degree with coursework in psychology, social work, human behavioral studies, counseling, etc.; OR
An Associate’s Degree in a related field plus two years of experience OR four or more years of experience working in a secure residential or staff secure treatment environment for adolescents; AND
Must pass/or have passed DHS background check.
Preferred Qualifications/Transferable Skills for both positions*:
You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.
Bachelor's degree in a relevant field.
Group facilitation skills
Experience working in an alcohol and drug treatment facility or program
Experience working with justice involved youth (12-18)
Experience working in a mental health treatment facility or program
Exceptional skill with Google calendar / documents and electronic record keeping
Training or education in trauma informed care and adolescent brain development
Bilingual in Spanish and English
*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experiences that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.
SCREENING AND EVALUATION
The Application Packet:
*Please be sure to provide all of the required materials below in your application submission.
Application: A completed online application.
Resume: An uploaded resume covering relevant experience and education. Please include the following for each employer: name of employer, location, dates of employment, your title, and a summary of your responsibilities and if applicable, the number of employees under your supervision.
* Internal candidates: After you have applied, you will receive the Oregon Veteran Preference Questionnaire in your Workday inbox. Your application as an internal candidate is not complete until you fill out and submit the Oregon Veteran Preference Questionnaire.
The Selection Process : For details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:
Initial review of minimum qualifications
Phone screen, oral exam or written exam may be used to determine the most qualified candidates
Consideration of top candidates/interviews
Background, references, education checks and fingerprinting
Psychological Evaluation
ADDITIONAL INFORMATION
Type of Position: This hourly position is eligible for overtime.
Type: Union represented, Essential Personnel
FLSA: Non-Exempt
Pay: Pay is not negotiable.
Schedule: 24/7 operation: variable schedules including weekends, swing, graveyard or relief schedules, or a mixture of these.
Location: Onsite at the Juvenile Justice Complex-Detention Center @ 1401 NE 68th Ave Portland, OR 97213
Multnomah County offers a comprehensive benefit package to all eligible employees. A few highlights include:
Health insurance (medical, dental, vision, Moda or Kaiser Permanente).
Qualify for a defined benefit pension after five years of vesting; we pick up the employee's share of the retirement contribution (6% of subject wages).
Generous paid leave (vacation, sick, parental, bereavement, military etc.)
Life insurance, short-term and long-term disability insurance
Optional deferred compensation and flexible spending accounts
Access to a free annual Tri-met bus pass
Access to wellness resources
Access to Employee Resource Groups
Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.
We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.
Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.
Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.
Mar 01, 2024
Full time
Do you have a passion to help youth involved in the juvenile justice system?
Do you want to make a difference in their lives and the lives of their families?
Do you believe that all youth are capable of turning their lives around?
Are you passionate about helping others?
Do you thrive when working on a team?
If you answered "yes" to these questions, we want you to join our team as a Juvenile Custody Services Specialist (JCSS) or Trainee!
The Department of Community Justice Juvenile Detention and Residential Services Team is seeking committed, enthusiastic and compassionate JCSS and JCSS Trainees to strengthen our detention facility. If selected for one of these positions, you will serve a critical, operational role within the Juvenile Detention Center.
We’re excited to announce that this recruitment for JCSS also includes an inaugural recruitment for the new Juvenile Custody Services Trainee position! The JCSS Trainee program is brand new and we’re looking forward to expanding services to the youth in our care with this position. The JCSS Trainees will assist with providing guidance, security, training, and general care to vulnerable youth populations with mental health and/or developmental issues within a detention setting or a Behavior Rehabilitation Services (BRS) program. As a trainee, you will gain on-the-job training & skills to become a regular status Juvenile Custody Services Specialist within 24 months. The starting hourly pay rate is $27.23.
As a JCSS with Multnomah County's Department of Community Justice, you'll help foster prosocial behavior with youth residing in our juvenile detention facility and our Behavioral Rehabilitation Services (BRS) residential program.
Working in a culturally diverse juvenile detention facility, you will be responsible for the guidance, security and general care of youth who present a variety of behavioral, cognitive, emotional and intellectual issues. Using an interactive model of supervision, we place particular emphasis on skill development, engaging youth in prosocial development, cognitive restructuring programming, leisure time activities, personal hygiene, and work activities.
As a regular JCSS, you will be responsible for:
Supervising and documenting youth activities and behavior
Admitting youth into the facility and with preliminary hearings.
Providing guidance and group programming, including planning recreational programs and facilitating cognitive skill groups
Maintaining safety, security and order in the living units
Maintaining routine records; preparing oral and written reports using automated systems
As a JCSS Trainee, you will be responsible for:
Assisting with supervision and documentation of youth activities and behavior.
Assisting in admitting youth into the facility and with preliminary hearings.
Assisting with providing guidance and group programming, including planning recreational programs and facilitating cognitive skill groups.
Assisting with maintaining safety, security and order in the living units.
Assisting with maintaining routine records and preparing oral and written reports using automated systems.
JCSS & JCSS Trainees work in a secure detention environment and in a Behavioral Rehabilitation Services (BRS) residential program. The detention facility has numerous two-level pods that house youth in detention.
All Juvenile Custody Services Specialists must have the ability to use verbal skills to de-escalate volatile situations. You must also be able and willing to respond to crisis situations, including physically intervening with youth who may be violently acting out; this may involve the use of restraints. All Juvenile Custody Services Specialists must have the ability to regularly go up and down stairs.
Some positions are assigned to work in a secure residential Behavioral Rehabilitation Services treatment program for youth of all genders who require a staff secured, out of home placement for assessment/evaluation, stabilization and transition planning.
The facility operates 24 hours a day, seven days a week. Applicants must be willing to work a variety of shifts, including overnight, swing, weekends and holidays. JCSS work on a continuous duty shift, meaning that you may not be relieved of duty during your work day. This position is also designated as Operationally Essential .
This recruitment will be used to fill any current and future positions, including Limited Duration, temporary and On-Call, while the eligible for hire list is active.
Workforce Equity:
At Multnomah County we are committed to maintaining an effective, respectful and inclusive workplace. We value collaborative problem solving and strive for continuous improvement. We strongly believe in workforce equity, diversity and inclusion. Visit our Workforce Equity Strategies Plan (WESP) to see where Multnomah County is headed with these values.
DEPARTMENT OF COMMUNITY JUSTICE:
Vision ~ Community Safety through Positive Change
The Department of Community Justice (DCJ) is recognized as a national leader in both adult and juvenile community justice. DCJ routinely consults and makes use of evidence-based practices in our program and policy development. The Department's commitment to data-informed decision-making has led DCJ to make smart investments of taxpayer dollars in supervision, sanctions, and services for the county's highest risk and highest need justice-involved individuals. DCJ makes long-term investments in its employees through the provision of education and training.
More general information about the Department of Community Justice including our mission, vision, and strategies can be found at: www.multco.us/dcj .
The Department of Community Justice's Strategic Plan (Executive Summary and Full report) can be found at: https://multco.us/file/68223/download .
TO QUALIFY - *please note different criteria for JCSS and JCSS Trainee
Juvenile Custody Services Specialist position : We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant.
Minimum Qualifications/Transferable Skills*:
Associate's degree or equivalent with major coursework in child psychology, sociology, or a related field; a Bachelor's degree may substitute for 1 year of the required experience.
Two (2) years of responsible experience working with at-risk youth (12-18) in one of the following environments:
Detention or youth correctional facility
Youth residential setting
Setting that provides programming for at-risk youth
Successful completion of a battery of psychological tests / psychological evaluation.
Physical ability to respond to crisis situations with the youth, including violent exchanges, and must regularly climb up and down stairs.
Must pass a thorough background investigation which includes, but is not limited to a review of applicant’s criminal, civil, driving, military, educational and employment history prior to employment.
Valid driver's license
Juvenile Custody Services Specialist Trainee position : We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant.
Minimum Qualifications/Transferable Skills*:
Total of 2 years experience and/or education. Any combination may be counted toward the 2 years. This may include:
College level education with major coursework in child psychology, sociology, or a related field counts toward the minimum requirement
Experience working with at-risk youth (12-18) in one of the following environments counts toward the minimum requirement:
Detention or youth correctional facility
Youth residential setting
Setting that provides programming for at-risk youth
Successful completion of a battery of psychological tests / psychological evaluation.
Physical ability to respond to crisis situations with the youth, including violent exchanges, and must regularly climb up and down stairs.
Must pass a thorough background investigation which includes, but is not limited to a review of applicant’s criminal, civil, driving, military, educational and employment history prior to employment.
Valid driver's license
Employees in either position that are placed with the Assessment and Evaluation (A&E) unit must also meet BRS criteria for “Direct Care Staff” by possessing (and showing proof of):
A Bachelor’s degree from an accredited college or university; OR
The equivalent credit hours of a bachelor’s degree with coursework in psychology, social work, human behavioral studies, counseling, etc.; OR
An Associate’s Degree in a related field plus two years of experience OR four or more years of experience working in a secure residential or staff secure treatment environment for adolescents; AND
Must pass/or have passed DHS background check.
Preferred Qualifications/Transferable Skills for both positions*:
You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.
Bachelor's degree in a relevant field.
Group facilitation skills
Experience working in an alcohol and drug treatment facility or program
Experience working with justice involved youth (12-18)
Experience working in a mental health treatment facility or program
Exceptional skill with Google calendar / documents and electronic record keeping
Training or education in trauma informed care and adolescent brain development
Bilingual in Spanish and English
*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experiences that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.
SCREENING AND EVALUATION
The Application Packet:
*Please be sure to provide all of the required materials below in your application submission.
Application: A completed online application.
Resume: An uploaded resume covering relevant experience and education. Please include the following for each employer: name of employer, location, dates of employment, your title, and a summary of your responsibilities and if applicable, the number of employees under your supervision.
* Internal candidates: After you have applied, you will receive the Oregon Veteran Preference Questionnaire in your Workday inbox. Your application as an internal candidate is not complete until you fill out and submit the Oregon Veteran Preference Questionnaire.
The Selection Process : For details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:
Initial review of minimum qualifications
Phone screen, oral exam or written exam may be used to determine the most qualified candidates
Consideration of top candidates/interviews
Background, references, education checks and fingerprinting
Psychological Evaluation
ADDITIONAL INFORMATION
Type of Position: This hourly position is eligible for overtime.
Type: Union represented, Essential Personnel
FLSA: Non-Exempt
Pay: Pay is not negotiable.
Schedule: 24/7 operation: variable schedules including weekends, swing, graveyard or relief schedules, or a mixture of these.
Location: Onsite at the Juvenile Justice Complex-Detention Center @ 1401 NE 68th Ave Portland, OR 97213
Multnomah County offers a comprehensive benefit package to all eligible employees. A few highlights include:
Health insurance (medical, dental, vision, Moda or Kaiser Permanente).
Qualify for a defined benefit pension after five years of vesting; we pick up the employee's share of the retirement contribution (6% of subject wages).
Generous paid leave (vacation, sick, parental, bereavement, military etc.)
Life insurance, short-term and long-term disability insurance
Optional deferred compensation and flexible spending accounts
Access to a free annual Tri-met bus pass
Access to wellness resources
Access to Employee Resource Groups
Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.
We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.
Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.
Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! We are seeking a Disaster Program Specialist to support our Providence R.I. Chapter & Region. Candidates are required to live anywhere in Rhode Island. Candidate must be willing to be on call 24/7 unless on PTO. WHAT YOU NEED TO KNOW Provide functional support to Disaster Program Manager and Leadership at a regional level or take full cycle responsibility to provide service delivery programs within a defined geography. Support the Disaster Program Manager and volunteer workforce to support local communities by providing services to include but are not limited to: response to recurrent local disasters (house fires, floods, etc.), capacity building for mass care service delivery, participation in the Home Fire Campaign, and direct assistance and recovery services to those impacted by disasters. Develop, guide, and support team of trained volunteers, as well as implement and develop initiatives to increase Red Cross visibility through program/service delivery of disaster preparedness, response, and recovery programs. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. WHERE YOUR CAREER IS A FORCE GOOD Facilitate and support the development and implementation of strategies, initiatives, tools, plans, processes and procedures within a functional area, or, through the development of volunteer leadership, oversee the implementation of the full disaster cycle of an assigned sub-territory. Functional areas may include: Mass Care, Client Casework, Health & Mental Health Services, Logistics, Information Management & Situational Awareness, Partnerships & Emergency Management, Workforce Development, Preparedness, General Volunteer Support & Engagement, or Home Fire Campaign. Analyze opportunities for improved program service and make recommendations for implementation. Implement assigned programs or services to meet goals. Support local preparation, response and recovery activities as well as maintain government partnerships with assigned territory. Assist with a broader division and national network of disaster responders and help with deployments and relief operation activity outside immediate region. This may include physical deployment to impacted communities. Engage and develop a volunteer team responsible for the implementation of disaster preparedness, response, and recovery programs in the local area. Ensure the development of leadership volunteers in each of the assigned program support functional areas of the disaster cycle in order to meet the needs of the assigned geography. Support local responses through the deployment of volunteer leaders on a daily basis in a rapid and accessible manner. Qualified and experienced volunteer leaders should be placed in key roles first. If volunteer leadership is unavailable, may service during times of disaster. Participate in local planning, exercises, and training, including exercises called by local partners Volunteer Organizations Active in Disaster, Emergency Management Agencies and Local Emergency Planning Committees (VOADs, EMAs and LEPCs). May evaluate and report effectiveness of program or service. Prepare recommendations for continuous improvement. Serve as the Red Cross thought leader as needed with local level with government and other agencies and organizations involved in disaster. Key representative of Red Cross in the community, interfacing with local officials and developing plans with community leaders. Ensure activities are in compliance with regional and national procedures and policies. Individual contributor that works under limited supervision. Applies subject matter knowledge; requires capacity to understand specific needs or requirements to apply skills/knowledge. DEPLOYMENT AT LEAST 1X A YEAR IS ASKED OF YOU. WHAT YOU NEED TO SUCCEED Bachelor’s degree required. We will consider a candidate with an Associates degree as well as someone with a HS diploma and good work / life experience. Experience: Minimum 3 years of experience with social services or service/program delivery, or equivalent combination of education and related experience required. Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). Management Experience: n/a Ability to coordinate staff and volunteer activities. Excellent interpersonal, verbal and written communication skills. Develop project plans & budgets. Demonstrate in-depth knowledge of program or service, ability to create presentations and training modules, and strategies to achieve organizational goals. Demonstrated analytical and decision- making skills to interpret program trends, results, formulate recommendations, and develop creative processes for continuous program or service improvements. Proven track record of collaboration with diverse groups and individuals, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management. Additionally, this position requires ability for planning, public speaking, project management and process improvement. Individual must be customer oriented, organized, and able to operate with an orientation toward solutions with an external focus, and team orientation. Intermediate to Advanced level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal, state, and local employment laws. Must be able to perform all assigned responsibilities under “grey sky” requirements. Ability to work in a matrixed environment and on a team. Travel is required and so is a valid drivers' license and a clean MVR. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. . The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. WHAT WILL GIVE YOU THE COMPETITIVE EDGE Volunteer management & engagement. Sales and recruiting experience. Manage teams. Bilingual English/Spanish. Being proactive. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! We are seeking a Disaster Program Specialist to support our Providence R.I. Chapter & Region. Candidates are required to live anywhere in Rhode Island. Candidate must be willing to be on call 24/7 unless on PTO. WHAT YOU NEED TO KNOW Provide functional support to Disaster Program Manager and Leadership at a regional level or take full cycle responsibility to provide service delivery programs within a defined geography. Support the Disaster Program Manager and volunteer workforce to support local communities by providing services to include but are not limited to: response to recurrent local disasters (house fires, floods, etc.), capacity building for mass care service delivery, participation in the Home Fire Campaign, and direct assistance and recovery services to those impacted by disasters. Develop, guide, and support team of trained volunteers, as well as implement and develop initiatives to increase Red Cross visibility through program/service delivery of disaster preparedness, response, and recovery programs. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. WHERE YOUR CAREER IS A FORCE GOOD Facilitate and support the development and implementation of strategies, initiatives, tools, plans, processes and procedures within a functional area, or, through the development of volunteer leadership, oversee the implementation of the full disaster cycle of an assigned sub-territory. Functional areas may include: Mass Care, Client Casework, Health & Mental Health Services, Logistics, Information Management & Situational Awareness, Partnerships & Emergency Management, Workforce Development, Preparedness, General Volunteer Support & Engagement, or Home Fire Campaign. Analyze opportunities for improved program service and make recommendations for implementation. Implement assigned programs or services to meet goals. Support local preparation, response and recovery activities as well as maintain government partnerships with assigned territory. Assist with a broader division and national network of disaster responders and help with deployments and relief operation activity outside immediate region. This may include physical deployment to impacted communities. Engage and develop a volunteer team responsible for the implementation of disaster preparedness, response, and recovery programs in the local area. Ensure the development of leadership volunteers in each of the assigned program support functional areas of the disaster cycle in order to meet the needs of the assigned geography. Support local responses through the deployment of volunteer leaders on a daily basis in a rapid and accessible manner. Qualified and experienced volunteer leaders should be placed in key roles first. If volunteer leadership is unavailable, may service during times of disaster. Participate in local planning, exercises, and training, including exercises called by local partners Volunteer Organizations Active in Disaster, Emergency Management Agencies and Local Emergency Planning Committees (VOADs, EMAs and LEPCs). May evaluate and report effectiveness of program or service. Prepare recommendations for continuous improvement. Serve as the Red Cross thought leader as needed with local level with government and other agencies and organizations involved in disaster. Key representative of Red Cross in the community, interfacing with local officials and developing plans with community leaders. Ensure activities are in compliance with regional and national procedures and policies. Individual contributor that works under limited supervision. Applies subject matter knowledge; requires capacity to understand specific needs or requirements to apply skills/knowledge. DEPLOYMENT AT LEAST 1X A YEAR IS ASKED OF YOU. WHAT YOU NEED TO SUCCEED Bachelor’s degree required. We will consider a candidate with an Associates degree as well as someone with a HS diploma and good work / life experience. Experience: Minimum 3 years of experience with social services or service/program delivery, or equivalent combination of education and related experience required. Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). Management Experience: n/a Ability to coordinate staff and volunteer activities. Excellent interpersonal, verbal and written communication skills. Develop project plans & budgets. Demonstrate in-depth knowledge of program or service, ability to create presentations and training modules, and strategies to achieve organizational goals. Demonstrated analytical and decision- making skills to interpret program trends, results, formulate recommendations, and develop creative processes for continuous program or service improvements. Proven track record of collaboration with diverse groups and individuals, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management. Additionally, this position requires ability for planning, public speaking, project management and process improvement. Individual must be customer oriented, organized, and able to operate with an orientation toward solutions with an external focus, and team orientation. Intermediate to Advanced level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal, state, and local employment laws. Must be able to perform all assigned responsibilities under “grey sky” requirements. Ability to work in a matrixed environment and on a team. Travel is required and so is a valid drivers' license and a clean MVR. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. . The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. WHAT WILL GIVE YOU THE COMPETITIVE EDGE Volunteer management & engagement. Sales and recruiting experience. Manage teams. Bilingual English/Spanish. Being proactive. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Raising A Reader MA
Pioneer Valley; Flexible working location
Organizational Overview
Currently in Massachusetts, two thirds of children from low-income families enter kindergarten without the literacy skills they need to succeed. Raising A Reader MA (RAR-MA) directly addresses this need by providing the books and family education to ensure all children enter kindergarten with a foundation for success. Founded in 2006, RAR-MA annually serves approximately 7,500 children. Over the next few years, RAR-MA plans to deepen its impact in Massachusetts. We are seeking a bilingual (Spanish and English) Program Manager with passion for our mission to manage a portfolio of program partners in the western part of the state to ensure effective implementation of the RAR-MA program in alignment with fidelity to our model.
PROGRAM MANAGER
REPORTS TO: Associate Program Director/Team Lead
START DATE: July 2023
Diversity, Equity, and Inclusion Statement
Diversity is at the core of our Mission, Vision, and Values. We are an inclusive organization, at all levels. To us, this signifies a commitment to being a workplace that fully embraces and reflects the different cultures, backgrounds, and viewpoints of our team and the community groups we serve. We seek qualified candidates who hold these values and help us to continue to recognize and celebrate the diversity among us, our community, and the world. RAR-MA is an equal opportunity employer. We seek to broaden our team to reflect that strength, and we encourage individuals of all backgrounds to apply for this position.
Position Summary
The Program Manager (PM) is a vital member of the program team who is primarily responsible for leading efforts to ensure parents and caregivers are exposed to our dual intervention program. This includes managing existing partnerships with early education organizations, facilitating events for families with children birth to six, building awareness for RAR-MA in the community, and participating in strategic projects to deepen or expand RAR-MA programming.
This position is ideal for a professional who thrives on developing strong relationships, has experience training adults, seeks to advance early literacy at home, and is solution oriented with an entrepreneurial spirit. The PM will be supervised by an Associate Program Director and collaborate with all program staff.
Key Responsibilities:
Program Partnerships: Maintain and develop relationships with assigned partners across primarily Pioneer Valley, specifically Springfield and Holyoke. Collaborate with partners to ensure effective RAR-MA implementation in alignment and with fidelity to our model. Facilitate periodic training, regular communications and activities, and ongoing support and coaching in accordance with the annual program calendar. Explore expansion of existing partnerships in the assigned portfolio and support recruitment as needed to meet regional goals.
Family Engagement: Plan, coordinate, and facilitate family engagement dialogic reading workshops and events onsite and online. Participate in RAR-MA and partner-led community events that engage with families with children age birth to six. Promote events and support high engagement through effective RAR-MA and partner supported outreach and marketing.
Community Presence: Collaborate with community stakeholders, including local literacy councils, libraries, and Community Ambassador volunteers in the assigned region. Develop a deep understanding of early literacy initiatives and organizations in the community. Attend events and actively participate in community groups as appropriate to effectively promote RAR-MA.
Program Monitoring and Reporting: Utilize Salesforce to document program activities in an accurate and timely manner throughout the year to track progress towards annual, regional, and organizational goals. Collect family and partner stories to demonstrate program impact as needed. Provide input into annual program budget development and manage program expenses at a portfolio level. Respond to additional data or informational requests to support grant writing and reporting, funder inquiries, or communications and development initiatives.
Strategic Projects and Events: Lead or support program initiatives, such as statewide events, curriculum or program delivery improvements, project-based intern or volunteer management, and annual grant deliverables that align with organizational needs. Support cross-department projects or events as requested.
Skills and Qualifications
You are passionate about the RAR-MA mission and are excited to work with families, early literacy professionals, and community stakeholders to bring that mission to life.
You are committed to inspire a love for reading and early literacy in families through an interactive and strengths-based approach.
You come with 3+ years of experience in early childhood development, education, literacy, human or social services or another related field.
You are committed to advance diversity, equity, inclusion, and belonging in the workplace and the community. You have a respectful communication style and can effectively communicate with individuals of varied cultural and educational backgrounds.
You have experience with relationship management and group facilitation with adults.
You are committed to working across teams and perspectives to achieve shared goals and outcomes.
You are a forever learner who is solutions oriented and embraces a growth mindset for continuous improvement in the role.
You have excellent time management and can effectively balance competing priorities.
You are comfortable with technology, such as Microsoft 365 (e.g., OneDrive, Office), GSuite, Canva, and Zoom. Experience with Salesforce or another database platform is a plus.
You are a self-starter with a demonstrated ability to work autonomously and effectively without close supervision, yet also have the judgement to ask for help when needed.
Requirements:
Bachelor’s Degree or equivalent professional/life experience in Education, Human Services, or another related field.
Bilingual in English and Spanish.
Car and valid U.S. driver’s license. This position requires traveling within the community, to and from office site locations.
This position is full time, based in Pioneer Valley, with an annual salary of $50,000.00 - $55,000.00 commensurate with experience. Work can be flexible to allow for working in different locations, while recognizing that certain events, times, and needs will influence the exact schedule, allowing for attendance at events in the evening and/or weekends as needed. RAR-MA offers a competitive benefits package, including holiday, sick, vacation and personal paid time, health, dental, and life insurance, and a flexible, collaborative environment as part of the overall compensation considerations.
Note: Vaccination is a condition of employment. RAR-MA has a vaccination policy that was created based on the information available from the CDC and local authorities as of 09/01/2021. We understand that information is evolving, and we reserve the right to amend and/or update the policy based on updated guidance from the CDC, local authorities, and/or business needs.
To apply: Please send a resume and cover letter describing how your skill set and experience meet the qualifications of the position and including how you heard about this opportunity, both in PDF format. Please include the email subject, “Program Manager application” to careers@raisingareaderma.org
Applications will be accepted until the position is filled. RAR-MA staff will begin reviewing applications upon receipt.
Jun 28, 2023
Full time
Organizational Overview
Currently in Massachusetts, two thirds of children from low-income families enter kindergarten without the literacy skills they need to succeed. Raising A Reader MA (RAR-MA) directly addresses this need by providing the books and family education to ensure all children enter kindergarten with a foundation for success. Founded in 2006, RAR-MA annually serves approximately 7,500 children. Over the next few years, RAR-MA plans to deepen its impact in Massachusetts. We are seeking a bilingual (Spanish and English) Program Manager with passion for our mission to manage a portfolio of program partners in the western part of the state to ensure effective implementation of the RAR-MA program in alignment with fidelity to our model.
PROGRAM MANAGER
REPORTS TO: Associate Program Director/Team Lead
START DATE: July 2023
Diversity, Equity, and Inclusion Statement
Diversity is at the core of our Mission, Vision, and Values. We are an inclusive organization, at all levels. To us, this signifies a commitment to being a workplace that fully embraces and reflects the different cultures, backgrounds, and viewpoints of our team and the community groups we serve. We seek qualified candidates who hold these values and help us to continue to recognize and celebrate the diversity among us, our community, and the world. RAR-MA is an equal opportunity employer. We seek to broaden our team to reflect that strength, and we encourage individuals of all backgrounds to apply for this position.
Position Summary
The Program Manager (PM) is a vital member of the program team who is primarily responsible for leading efforts to ensure parents and caregivers are exposed to our dual intervention program. This includes managing existing partnerships with early education organizations, facilitating events for families with children birth to six, building awareness for RAR-MA in the community, and participating in strategic projects to deepen or expand RAR-MA programming.
This position is ideal for a professional who thrives on developing strong relationships, has experience training adults, seeks to advance early literacy at home, and is solution oriented with an entrepreneurial spirit. The PM will be supervised by an Associate Program Director and collaborate with all program staff.
Key Responsibilities:
Program Partnerships: Maintain and develop relationships with assigned partners across primarily Pioneer Valley, specifically Springfield and Holyoke. Collaborate with partners to ensure effective RAR-MA implementation in alignment and with fidelity to our model. Facilitate periodic training, regular communications and activities, and ongoing support and coaching in accordance with the annual program calendar. Explore expansion of existing partnerships in the assigned portfolio and support recruitment as needed to meet regional goals.
Family Engagement: Plan, coordinate, and facilitate family engagement dialogic reading workshops and events onsite and online. Participate in RAR-MA and partner-led community events that engage with families with children age birth to six. Promote events and support high engagement through effective RAR-MA and partner supported outreach and marketing.
Community Presence: Collaborate with community stakeholders, including local literacy councils, libraries, and Community Ambassador volunteers in the assigned region. Develop a deep understanding of early literacy initiatives and organizations in the community. Attend events and actively participate in community groups as appropriate to effectively promote RAR-MA.
Program Monitoring and Reporting: Utilize Salesforce to document program activities in an accurate and timely manner throughout the year to track progress towards annual, regional, and organizational goals. Collect family and partner stories to demonstrate program impact as needed. Provide input into annual program budget development and manage program expenses at a portfolio level. Respond to additional data or informational requests to support grant writing and reporting, funder inquiries, or communications and development initiatives.
Strategic Projects and Events: Lead or support program initiatives, such as statewide events, curriculum or program delivery improvements, project-based intern or volunteer management, and annual grant deliverables that align with organizational needs. Support cross-department projects or events as requested.
Skills and Qualifications
You are passionate about the RAR-MA mission and are excited to work with families, early literacy professionals, and community stakeholders to bring that mission to life.
You are committed to inspire a love for reading and early literacy in families through an interactive and strengths-based approach.
You come with 3+ years of experience in early childhood development, education, literacy, human or social services or another related field.
You are committed to advance diversity, equity, inclusion, and belonging in the workplace and the community. You have a respectful communication style and can effectively communicate with individuals of varied cultural and educational backgrounds.
You have experience with relationship management and group facilitation with adults.
You are committed to working across teams and perspectives to achieve shared goals and outcomes.
You are a forever learner who is solutions oriented and embraces a growth mindset for continuous improvement in the role.
You have excellent time management and can effectively balance competing priorities.
You are comfortable with technology, such as Microsoft 365 (e.g., OneDrive, Office), GSuite, Canva, and Zoom. Experience with Salesforce or another database platform is a plus.
You are a self-starter with a demonstrated ability to work autonomously and effectively without close supervision, yet also have the judgement to ask for help when needed.
Requirements:
Bachelor’s Degree or equivalent professional/life experience in Education, Human Services, or another related field.
Bilingual in English and Spanish.
Car and valid U.S. driver’s license. This position requires traveling within the community, to and from office site locations.
This position is full time, based in Pioneer Valley, with an annual salary of $50,000.00 - $55,000.00 commensurate with experience. Work can be flexible to allow for working in different locations, while recognizing that certain events, times, and needs will influence the exact schedule, allowing for attendance at events in the evening and/or weekends as needed. RAR-MA offers a competitive benefits package, including holiday, sick, vacation and personal paid time, health, dental, and life insurance, and a flexible, collaborative environment as part of the overall compensation considerations.
Note: Vaccination is a condition of employment. RAR-MA has a vaccination policy that was created based on the information available from the CDC and local authorities as of 09/01/2021. We understand that information is evolving, and we reserve the right to amend and/or update the policy based on updated guidance from the CDC, local authorities, and/or business needs.
To apply: Please send a resume and cover letter describing how your skill set and experience meet the qualifications of the position and including how you heard about this opportunity, both in PDF format. Please include the email subject, “Program Manager application” to careers@raisingareaderma.org
Applications will be accepted until the position is filled. RAR-MA staff will begin reviewing applications upon receipt.
Organizational Overview
Currently in Massachusetts, two thirds of children from low-income families enter kindergarten without the literacy skills they need to succeed. Raising A Reader MA (RAR-MA) directly addresses this need by providing the books and family education to ensure all children enter kindergarten with a foundation for success. Founded in 2006, RAR-MA annually serves approximately 7,500 children. Over the next few years, RAR-MA plans to deepen its impact in Massachusetts. We are seeking a bilingual (Spanish and English) Program Manager with passion for our mission to manage a portfolio of program partners in the western part of the state to ensure effective implementation of the RAR-MA program in alignment with fidelity to our model.
PROGRAM MANAGER
REPORTS TO: Associate Program Director/Team Lead
START DATE: June 2023
Diversity, Equity, and Inclusion Statement
Diversity is at the core of our Mission, Vision, and Values. We are an inclusive organization, at all levels. To us, this signifies a commitment to being a workplace that fully embraces and reflects the different cultures, backgrounds, and viewpoints of our team and the community groups we serve. We seek qualified candidates who hold these values and help us to continue to recognize and celebrate the diversity among us, our community, and the world. RAR-MA is an equal opportunity employer. We seek to broaden our team to reflect that strength, and we encourage individuals of all backgrounds to apply for this position.
Position Summary
The Program Manager (PM) is a vital member of the program team who is primarily responsible for leading efforts to ensure parents and caregivers are exposed to our dual intervention program. This includes managing existing partnerships with early education organizations, facilitating events for families with children birth to six, building awareness for RAR-MA in the community, and participating in strategic projects to deepen or expand RAR-MA programming.
This position is ideal for a professional who thrives on developing strong relationships, has experience training adults, seeks to advance early literacy at home, and is solution oriented with an entrepreneurial spirit. The PM will be supervised by an Associate Program Director and collaborate with all program staff.
Key Responsibilities:
Program Partnerships: Maintain and develop relationships with assigned partners across primarily Pioneer Valley, specifically Springfield and Holyoke. Collaborate with partners to ensure effective RAR-MA implementation in alignment and with fidelity to our model. Facilitate periodic training, regular communications and activities, and ongoing support and coaching in accordance with the annual program calendar. Explore expansion of existing partnerships in the assigned portfolio and support recruitment as needed to meet regional goals.
Family Engagement: Plan, coordinate, and facilitate family engagement dialogic reading workshops and events onsite and online. Participate in RAR-MA and partner-led community events that engage with families with children age birth to six. Promote events and support high engagement through effective RAR-MA and partner supported outreach and marketing.
Community Presence: Collaborate with community stakeholders, including local literacy councils, libraries, and Community Ambassador volunteers in the assigned region. Develop a deep understanding of early literacy initiatives and organizations in the community. Attend events and actively participate in community groups as appropriate to effectively promote RAR-MA.
Program Monitoring and Reporting: Utilize Salesforce to document program activities in an accurate and timely manner throughout the year to track progress towards annual, regional, and organizational goals. Collect family and partner stories to demonstrate program impact as needed. Provide input into annual program budget development and manage program expenses at a portfolio level. Respond to additional data or informational requests to support grant writing and reporting, funder inquiries, or communications and development initiatives.
Strategic Projects and Events: Lead or support program initiatives, such as statewide events, curriculum or program delivery improvements, project-based intern or volunteer management, and annual grant deliverables that align with organizational needs. Support cross-department projects or events as requested.
Skills and Qualifications
You are passionate about the RAR-MA mission and are excited to work with families, early literacy professionals, and community stakeholders to bring that mission to life.
You are committed to inspire a love for reading and early literacy in families through an interactive and strengths-based approach.
You come with 3+ years of experience in early childhood development, education, literacy, human or social services or another related field.
You are committed to advance diversity, equity, inclusion, and belonging in the workplace and the community. You have a respectful communication style and can effectively communicate with individuals of varied cultural and educational backgrounds.
You have experience with relationship management and group facilitation with adults.
You are committed to working across teams and perspectives to achieve shared goals and outcomes.
You are a forever learner who is solutions oriented and embraces a growth mindset for continuous improvement in the role.
You have excellent time management and can effectively balance competing priorities.
You are comfortable with technology, such as Microsoft 365 (e.g., OneDrive, Office), GSuite, Canva, and Zoom. Experience with Salesforce or another database platform is a plus.
You are a self-starter with a demonstrated ability to work autonomously and effectively without close supervision, yet also have the judgement to ask for help when needed.
Requirements:
Bachelor’s Degree or equivalent professional/life experience in Education, Human Services, or another related field.
Bilingual in English and Spanish.
Car and valid U.S. driver’s license. This position requires traveling within the community, to and from office site locations.
This position is full time, based in Pioneer Valley, with an annual salary of $50,000.00 - $55,000.00 commensurate with experience. Work can be flexible to allow for working in different locations, while recognizing that certain events, times, and needs will influence the exact schedule, allowing for attendance at events in the evening and/or weekends as needed. RAR-MA offers a competitive benefits package, including holiday, sick, vacation and personal paid time, health, dental, and life insurance, and a flexible, collaborative environment as part of the overall compensation considerations.
Note: Vaccination is a condition of employment. RAR-MA has a vaccination policy that was created based on the information available from the CDC and local authorities as of 09/01/2021. We understand that information is evolving, and we reserve the right to amend and/or update the policy based on updated guidance from the CDC, local authorities, and/or business needs.
To apply: Please send a resume and cover letter describing how your skill set and experience meet the qualifications of the position and including how you heard about this opportunity, both in PDF format. Please include the email subject, “Program Manager application” to careers@raisingareaderma.org
Applications will be accepted until the position is filled. RAR-MA staff will begin reviewing applications upon receipt.
Jun 07, 2023
Full time
Organizational Overview
Currently in Massachusetts, two thirds of children from low-income families enter kindergarten without the literacy skills they need to succeed. Raising A Reader MA (RAR-MA) directly addresses this need by providing the books and family education to ensure all children enter kindergarten with a foundation for success. Founded in 2006, RAR-MA annually serves approximately 7,500 children. Over the next few years, RAR-MA plans to deepen its impact in Massachusetts. We are seeking a bilingual (Spanish and English) Program Manager with passion for our mission to manage a portfolio of program partners in the western part of the state to ensure effective implementation of the RAR-MA program in alignment with fidelity to our model.
PROGRAM MANAGER
REPORTS TO: Associate Program Director/Team Lead
START DATE: June 2023
Diversity, Equity, and Inclusion Statement
Diversity is at the core of our Mission, Vision, and Values. We are an inclusive organization, at all levels. To us, this signifies a commitment to being a workplace that fully embraces and reflects the different cultures, backgrounds, and viewpoints of our team and the community groups we serve. We seek qualified candidates who hold these values and help us to continue to recognize and celebrate the diversity among us, our community, and the world. RAR-MA is an equal opportunity employer. We seek to broaden our team to reflect that strength, and we encourage individuals of all backgrounds to apply for this position.
Position Summary
The Program Manager (PM) is a vital member of the program team who is primarily responsible for leading efforts to ensure parents and caregivers are exposed to our dual intervention program. This includes managing existing partnerships with early education organizations, facilitating events for families with children birth to six, building awareness for RAR-MA in the community, and participating in strategic projects to deepen or expand RAR-MA programming.
This position is ideal for a professional who thrives on developing strong relationships, has experience training adults, seeks to advance early literacy at home, and is solution oriented with an entrepreneurial spirit. The PM will be supervised by an Associate Program Director and collaborate with all program staff.
Key Responsibilities:
Program Partnerships: Maintain and develop relationships with assigned partners across primarily Pioneer Valley, specifically Springfield and Holyoke. Collaborate with partners to ensure effective RAR-MA implementation in alignment and with fidelity to our model. Facilitate periodic training, regular communications and activities, and ongoing support and coaching in accordance with the annual program calendar. Explore expansion of existing partnerships in the assigned portfolio and support recruitment as needed to meet regional goals.
Family Engagement: Plan, coordinate, and facilitate family engagement dialogic reading workshops and events onsite and online. Participate in RAR-MA and partner-led community events that engage with families with children age birth to six. Promote events and support high engagement through effective RAR-MA and partner supported outreach and marketing.
Community Presence: Collaborate with community stakeholders, including local literacy councils, libraries, and Community Ambassador volunteers in the assigned region. Develop a deep understanding of early literacy initiatives and organizations in the community. Attend events and actively participate in community groups as appropriate to effectively promote RAR-MA.
Program Monitoring and Reporting: Utilize Salesforce to document program activities in an accurate and timely manner throughout the year to track progress towards annual, regional, and organizational goals. Collect family and partner stories to demonstrate program impact as needed. Provide input into annual program budget development and manage program expenses at a portfolio level. Respond to additional data or informational requests to support grant writing and reporting, funder inquiries, or communications and development initiatives.
Strategic Projects and Events: Lead or support program initiatives, such as statewide events, curriculum or program delivery improvements, project-based intern or volunteer management, and annual grant deliverables that align with organizational needs. Support cross-department projects or events as requested.
Skills and Qualifications
You are passionate about the RAR-MA mission and are excited to work with families, early literacy professionals, and community stakeholders to bring that mission to life.
You are committed to inspire a love for reading and early literacy in families through an interactive and strengths-based approach.
You come with 3+ years of experience in early childhood development, education, literacy, human or social services or another related field.
You are committed to advance diversity, equity, inclusion, and belonging in the workplace and the community. You have a respectful communication style and can effectively communicate with individuals of varied cultural and educational backgrounds.
You have experience with relationship management and group facilitation with adults.
You are committed to working across teams and perspectives to achieve shared goals and outcomes.
You are a forever learner who is solutions oriented and embraces a growth mindset for continuous improvement in the role.
You have excellent time management and can effectively balance competing priorities.
You are comfortable with technology, such as Microsoft 365 (e.g., OneDrive, Office), GSuite, Canva, and Zoom. Experience with Salesforce or another database platform is a plus.
You are a self-starter with a demonstrated ability to work autonomously and effectively without close supervision, yet also have the judgement to ask for help when needed.
Requirements:
Bachelor’s Degree or equivalent professional/life experience in Education, Human Services, or another related field.
Bilingual in English and Spanish.
Car and valid U.S. driver’s license. This position requires traveling within the community, to and from office site locations.
This position is full time, based in Pioneer Valley, with an annual salary of $50,000.00 - $55,000.00 commensurate with experience. Work can be flexible to allow for working in different locations, while recognizing that certain events, times, and needs will influence the exact schedule, allowing for attendance at events in the evening and/or weekends as needed. RAR-MA offers a competitive benefits package, including holiday, sick, vacation and personal paid time, health, dental, and life insurance, and a flexible, collaborative environment as part of the overall compensation considerations.
Note: Vaccination is a condition of employment. RAR-MA has a vaccination policy that was created based on the information available from the CDC and local authorities as of 09/01/2021. We understand that information is evolving, and we reserve the right to amend and/or update the policy based on updated guidance from the CDC, local authorities, and/or business needs.
To apply: Please send a resume and cover letter describing how your skill set and experience meet the qualifications of the position and including how you heard about this opportunity, both in PDF format. Please include the email subject, “Program Manager application” to careers@raisingareaderma.org
Applications will be accepted until the position is filled. RAR-MA staff will begin reviewing applications upon receipt.
Job Title: Mobile Service Associate
Mobile Service Librarian (with MLS Degree)
Schedule: 37.5 hours per week. Please be available 2 evenings/week and 1 Saturday/month.
Salary Classification: 9
10 (with LATI Certification)
11 (with MLS or equivalent)
FLSA: Non-Exempt (Fair Labor Standards Act)
Approved Date: 11/15/2013
Job Summary: Under the direct supervision of the Mobile Service Branch Manager, performs a variety of duties within the Mobile Service Department and takes the Library experience into the community, serving those who do not have direct access to the library.
Essential Functions: ( Functions listed are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.)
Provides a consistently high level of service to others by assisting with requests, or locating appropriate resources for the request.
Drives and works on Mobile Library and other CCPL vehicles to provide library services throughout the county/ region
Plans, prepares and presents to designated populations in the community quality programs such as storytimes, reading programs, book talks, book discussion groups and informative presentations on library services.
Researches and locates materials through reference tools such as online databases and readers advisory services to order materials using circulation and ILL.
Provides technology assistance (including downloadable media) and trouble-shooting for customers.
Creates displays and makes suggestions for interactive learning and development activities.
Represents the library in a positive manner to children and teens at schools, day cares, and summer and after-school programs.
Selects and distributes materials to home bound of the community in private homes, nursing homes, assisted living facilities and community centers.
Develops contacts and organizes new Mobile Service programs and services.
May prepare flyers or other publicity in conjunction with the Marketing Department.
Assists in the selection, maintenance and distribution of books and other resources to Mobile Service customers.
Schedules and coordinates Mobile Service visits.
Works at different locations throughout the CCPL system as needed.
Maintains confidentiality of customers and their personal information.
Works collaboratively across CCPL departments to conduct joint programming.
Collects and maintains statistics on circulation, mileage and other Mobile Service activities.
Professionally represents the library at community and organizational events that further the Library's missions and goals.
Attends meetings and acts as library liaison on committees and organizations that further the Library's mission and goals.
Fulfills Continuing Education requirements and stays current with Library developments.
Performs other duties as assigned.
Education and Experience Requirements:
Bachelor's Degree (Grade 10); MLS or equivalent for Librarian (Grade 11).
One year of customer service experience.
Experience working with children.
Must possess a valid driver's license and be able to pass a confidential DOT physical exam in order to drive the mobile library vehicles.
Library Associate Certificate (LATI) or equivalent must be acquired within two years of hire (Grades 9, 10).
Bilingual Spanish speaking is preferred.
Physical and Environmental Conditions:
Work requires routine physical effort in the handling of moderately heavy materials of up to 40 pounds. Work requires standing for long periods of time and some stooping and bending.
Work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, libraries, classrooms or meeting and training rooms, e.g., use of safe workplace practices with office equipment, avoidance of trips and falls and observance of fire and building safety regulations. It also involves everyday risks or discomforts which require safety precautions and adherence with the law regarding operating a vehicle over 10,000 pounds.
Jun 06, 2023
Full time
Job Title: Mobile Service Associate
Mobile Service Librarian (with MLS Degree)
Schedule: 37.5 hours per week. Please be available 2 evenings/week and 1 Saturday/month.
Salary Classification: 9
10 (with LATI Certification)
11 (with MLS or equivalent)
FLSA: Non-Exempt (Fair Labor Standards Act)
Approved Date: 11/15/2013
Job Summary: Under the direct supervision of the Mobile Service Branch Manager, performs a variety of duties within the Mobile Service Department and takes the Library experience into the community, serving those who do not have direct access to the library.
Essential Functions: ( Functions listed are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.)
Provides a consistently high level of service to others by assisting with requests, or locating appropriate resources for the request.
Drives and works on Mobile Library and other CCPL vehicles to provide library services throughout the county/ region
Plans, prepares and presents to designated populations in the community quality programs such as storytimes, reading programs, book talks, book discussion groups and informative presentations on library services.
Researches and locates materials through reference tools such as online databases and readers advisory services to order materials using circulation and ILL.
Provides technology assistance (including downloadable media) and trouble-shooting for customers.
Creates displays and makes suggestions for interactive learning and development activities.
Represents the library in a positive manner to children and teens at schools, day cares, and summer and after-school programs.
Selects and distributes materials to home bound of the community in private homes, nursing homes, assisted living facilities and community centers.
Develops contacts and organizes new Mobile Service programs and services.
May prepare flyers or other publicity in conjunction with the Marketing Department.
Assists in the selection, maintenance and distribution of books and other resources to Mobile Service customers.
Schedules and coordinates Mobile Service visits.
Works at different locations throughout the CCPL system as needed.
Maintains confidentiality of customers and their personal information.
Works collaboratively across CCPL departments to conduct joint programming.
Collects and maintains statistics on circulation, mileage and other Mobile Service activities.
Professionally represents the library at community and organizational events that further the Library's missions and goals.
Attends meetings and acts as library liaison on committees and organizations that further the Library's mission and goals.
Fulfills Continuing Education requirements and stays current with Library developments.
Performs other duties as assigned.
Education and Experience Requirements:
Bachelor's Degree (Grade 10); MLS or equivalent for Librarian (Grade 11).
One year of customer service experience.
Experience working with children.
Must possess a valid driver's license and be able to pass a confidential DOT physical exam in order to drive the mobile library vehicles.
Library Associate Certificate (LATI) or equivalent must be acquired within two years of hire (Grades 9, 10).
Bilingual Spanish speaking is preferred.
Physical and Environmental Conditions:
Work requires routine physical effort in the handling of moderately heavy materials of up to 40 pounds. Work requires standing for long periods of time and some stooping and bending.
Work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, libraries, classrooms or meeting and training rooms, e.g., use of safe workplace practices with office equipment, avoidance of trips and falls and observance of fire and building safety regulations. It also involves everyday risks or discomforts which require safety precautions and adherence with the law regarding operating a vehicle over 10,000 pounds.
American Conservation Experience
Traveling Nationally
National Wildlife Refuge Visitor Survey Field Team Members, Traveling Nationally
Summary:
American Conservation Experience, a nonprofit Conservation Corps, in partnership with the U.S. Fish and Wildlife Service (FWS), is seeking six (6) Members to contribute to a multi-year nationwide survey of visitors to national wildlife refuges alongside FWS Staff.
For more information about ACE, please visit: www.usaconservation.org .
Start Date: 06/26/2023
Estimated End Date: 10/5/2023*
*a 14-week minimum commitment is required, approximately 560 hours*
Location Details/Description: TBD (traveling)
Position Overview: The mission of the U.S. Fish and Wildlife Service (FWS) is working with others to conserve, protect, and enhance fish, wildlife, plants, and their habitats for the continuing benefit of the American people.
The mission of the National Wildlife Refuge System (Refuge System) is to administer a national network of lands and waters for the conservation, management, and where appropriate, restoration of the fish, wildlife, and plant resources and their habitats within the United States for the benefit of present and future generations of Americans. More than 560 national wildlife refuges exist across the country, with at least one in every U.S. state and territory, and receive more than 50 million visitors annually. Understanding and characterizing visitors and their experiences on refuges is a critical element of managing Refuge System lands and waters.
The National Wildlife Refuge Visitor Survey effort is led by the Service's Human Dimensions Branch, and provides the Service with information regarding visitors' recreational, educational, and informational experiences, as well as visitors' levels of satisfaction with current services and facilities. This information will help the Service track and understand how some of the complex changes occurring within American society (e.g., demographic changes, preferences) are likely to affect the future of the Refuge System. Results from the survey may be used to help direct FWS resources for the betterment of the visiting public and protection of wildlife resources.
Primary duties for this position will include:
Participating in pre-sampling visitor recruitment training in Fort Collins, CO.
Continuous travel to national wildlife refuges across the country, spending ~2 weeks at each refuge.
Approaching visitors following survey protocols to collect a target number of visitor contact names and addresses per refuge.
Participating in check-in calls with the National Visitor Survey Coordinator to report progress and discuss obstacles for completing tasks.
Providing appropriate field documentation (e.g., photos, reports, blogs).
Remotely assisting the National Visitor Survey Coordinator with project-related tasks.
Assisting with other projects specific to the assigned refuges as time permits, for example:
Conducting visitor counts
Trails maintenance
Assisting with wildlife surveys
Water quality monitoring
Assisting with fuels management
Removing invasive species
Habitat Restoration
This individual placement is meant to facilitate professional development and promotes exposure to land management agencies and networking with professionals. This could include gaining experience in different conservation fields and shadowing different work groups.
Schedule: Duties will primarily be carried out during daylight hours. Bi-weekly totals should not exceed 80 hours. A flexible work schedule will be required, which could involve work performed outside of normal work hours including on weekends and/or holidays. Time off may be granted and requests should be directed to ACE and the FWS for approval.
Position Benefits
Living Allowance: The ACE Member is expected to contribute ~40 hours/week and will receive a living allowance of $500/week to offset the costs of food and incidental expenses, dispersed bi-weekly.
AmeriCorps Education Award Program: This position may be eligible for an 450-hour AmeriCorps Education Award while serving under the EAP 2022/23 grant year program, valued up to $1,718.25 upon successful completion of a complete service term and 450 service hours].
Loan Forbearance: AmeriCorps members may also be eligible for federal loan forbearance. Additional enrollment steps are required.
Qualifying Child Care Coverage: AmeriCorps members may also be eligible for qualifying child care coverage. Additional enrollment steps are required.
Housing: Housing, and occasionally camping, will be provided for teams at no cost at refuges and during travel between sites. When residing in FWS provided-housing or on FWS lands, strict adherence to site specific policies and/or regulations is required.
Provided Training/Orientation: ACE members will receive position specific training and an orientation outlining ACE policies and procedures, clear guidance on prohibited activities, and networks for support.
Qualifications
Required:
Members must be a U.S. citizen or Permanent Resident, as required by U.S. government contracts
Willing and able to represent ACE and the partner organization in a professional, positive, and enthusiastic manner.
Ability to be both self-directed/work alone, and be a positive, contributing member of a group.
Ability and adaptability to spend significant and continuous time traveling without a home base
Flexibility to work independently in the context of a full time travel position without direct on site supervision
Ability to work closely with, spend significant time with, live with, and communicate effectively with another ACE member while traveling for the duration of the term
Ability to communicate orally in a courteous, professional manner to a variety of individuals (e.g., USFWS professionals, visitors, the public) from diverse backgrounds.
Proper wearing of ACE uniform components, including AmeriCorps logo.
A valid driver's license and an insurable driving record (documentation to be provided upon request).
Willing to undergo and must pass the required three-part criminal history check.
Ability to perform the essential duties of the position with or without reasonable accommodation.
ACE Members will need to complete bi-weekly timesheets, beginning of term feedback forms, end of term evaluations and for longer terms, a mid-term evaluation.
Member may not participate in any prohibited activities as listed in the Member Service Agreement or as defined by AmeriCorps.
To learn more about eligibility requirements, please visit our website: https://www.usaconservation.org/epic/#eligibility-requirements .
Preferred:
Competitive applicants for this position can hold or be pursuing a minimum of an associate's degree and/or have relevant experience in subject areas such as natural resources, social sciences, biology, ecology or a related subject.
Demonstrated ability to communicate both verbally and in writing in a way that is clear, concise, and grammatically correct.
Demonstrated ability to organize and coordinate work within schedule constraints and handle emergent requirements in a timely manner.
Experience and/or knowledge in the mission of the USFWS.
Experience identifying and addressing challenges on a project before they become issues.
Experience interacting with the public or in a customer service setting
Bilingual proficiency in English and Spanish.
Strong desire to enter public service as a natural/cultural/social resource professional.
Physical Demands, Work Environment and Working Conditions:
Physical Demands: This position requires physical exertion such as walking long distances over wet and rough surfaces while carrying up to 40 lbs.; bending, crouching, stooping, lifting or reaching. Hand and finger dexterity and physical coordination may involve fine and precise procedures, delicate adjustments or exact measurements.
Vision Requirements: Requires close, distance, peripheral and depth perception vision as well as the ability to focus.
Environmental: Work environment conditions can change frequently; working under adverse weather conditions and in various climates.
Travel: This position will require domestic travel.
Environmental Conditions/Hazards: The ACE member(s) may encounter environmental conditions/hazards including extreme heat or cold, rocky terrain, swamp or wetland conditions, biting insects, and potentially dangerous wildlife. The member is expected to conduct duties in a safe and orderly manner so as not to endanger self, fellow staff/members or resources.
Vehicle and Equipment Use/Safety: A vehicle will be provided by the FWS or ACE. Any tools required for the accomplishment of the duties will be provided by the FWS. Use of personal protective equipment (PPE), typically provided by the FWS, will be mandatory for any activity that requires it. Strict adherence to FWS and ACE equipment training, certification and safety protocols is required.
To Apply: Please submit your resume, a cover letter demonstrating your interest and experience, and contact information for three professional/academic references to the online application page for this position here: https://usaconservation.applicantpool.com/jobs/ . Early consideration will be given as resumes are received. This position may close at any time. If you have any questions regarding this position please feel free to contact ACE EPIC FWS Member Manager, Andrew Garcia, at agarcia@usaconservation.org or 928-419-7035.
EEO: American Conservation Experience provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, American Conservation Experience complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
Apr 14, 2023
Intern
National Wildlife Refuge Visitor Survey Field Team Members, Traveling Nationally
Summary:
American Conservation Experience, a nonprofit Conservation Corps, in partnership with the U.S. Fish and Wildlife Service (FWS), is seeking six (6) Members to contribute to a multi-year nationwide survey of visitors to national wildlife refuges alongside FWS Staff.
For more information about ACE, please visit: www.usaconservation.org .
Start Date: 06/26/2023
Estimated End Date: 10/5/2023*
*a 14-week minimum commitment is required, approximately 560 hours*
Location Details/Description: TBD (traveling)
Position Overview: The mission of the U.S. Fish and Wildlife Service (FWS) is working with others to conserve, protect, and enhance fish, wildlife, plants, and their habitats for the continuing benefit of the American people.
The mission of the National Wildlife Refuge System (Refuge System) is to administer a national network of lands and waters for the conservation, management, and where appropriate, restoration of the fish, wildlife, and plant resources and their habitats within the United States for the benefit of present and future generations of Americans. More than 560 national wildlife refuges exist across the country, with at least one in every U.S. state and territory, and receive more than 50 million visitors annually. Understanding and characterizing visitors and their experiences on refuges is a critical element of managing Refuge System lands and waters.
The National Wildlife Refuge Visitor Survey effort is led by the Service's Human Dimensions Branch, and provides the Service with information regarding visitors' recreational, educational, and informational experiences, as well as visitors' levels of satisfaction with current services and facilities. This information will help the Service track and understand how some of the complex changes occurring within American society (e.g., demographic changes, preferences) are likely to affect the future of the Refuge System. Results from the survey may be used to help direct FWS resources for the betterment of the visiting public and protection of wildlife resources.
Primary duties for this position will include:
Participating in pre-sampling visitor recruitment training in Fort Collins, CO.
Continuous travel to national wildlife refuges across the country, spending ~2 weeks at each refuge.
Approaching visitors following survey protocols to collect a target number of visitor contact names and addresses per refuge.
Participating in check-in calls with the National Visitor Survey Coordinator to report progress and discuss obstacles for completing tasks.
Providing appropriate field documentation (e.g., photos, reports, blogs).
Remotely assisting the National Visitor Survey Coordinator with project-related tasks.
Assisting with other projects specific to the assigned refuges as time permits, for example:
Conducting visitor counts
Trails maintenance
Assisting with wildlife surveys
Water quality monitoring
Assisting with fuels management
Removing invasive species
Habitat Restoration
This individual placement is meant to facilitate professional development and promotes exposure to land management agencies and networking with professionals. This could include gaining experience in different conservation fields and shadowing different work groups.
Schedule: Duties will primarily be carried out during daylight hours. Bi-weekly totals should not exceed 80 hours. A flexible work schedule will be required, which could involve work performed outside of normal work hours including on weekends and/or holidays. Time off may be granted and requests should be directed to ACE and the FWS for approval.
Position Benefits
Living Allowance: The ACE Member is expected to contribute ~40 hours/week and will receive a living allowance of $500/week to offset the costs of food and incidental expenses, dispersed bi-weekly.
AmeriCorps Education Award Program: This position may be eligible for an 450-hour AmeriCorps Education Award while serving under the EAP 2022/23 grant year program, valued up to $1,718.25 upon successful completion of a complete service term and 450 service hours].
Loan Forbearance: AmeriCorps members may also be eligible for federal loan forbearance. Additional enrollment steps are required.
Qualifying Child Care Coverage: AmeriCorps members may also be eligible for qualifying child care coverage. Additional enrollment steps are required.
Housing: Housing, and occasionally camping, will be provided for teams at no cost at refuges and during travel between sites. When residing in FWS provided-housing or on FWS lands, strict adherence to site specific policies and/or regulations is required.
Provided Training/Orientation: ACE members will receive position specific training and an orientation outlining ACE policies and procedures, clear guidance on prohibited activities, and networks for support.
Qualifications
Required:
Members must be a U.S. citizen or Permanent Resident, as required by U.S. government contracts
Willing and able to represent ACE and the partner organization in a professional, positive, and enthusiastic manner.
Ability to be both self-directed/work alone, and be a positive, contributing member of a group.
Ability and adaptability to spend significant and continuous time traveling without a home base
Flexibility to work independently in the context of a full time travel position without direct on site supervision
Ability to work closely with, spend significant time with, live with, and communicate effectively with another ACE member while traveling for the duration of the term
Ability to communicate orally in a courteous, professional manner to a variety of individuals (e.g., USFWS professionals, visitors, the public) from diverse backgrounds.
Proper wearing of ACE uniform components, including AmeriCorps logo.
A valid driver's license and an insurable driving record (documentation to be provided upon request).
Willing to undergo and must pass the required three-part criminal history check.
Ability to perform the essential duties of the position with or without reasonable accommodation.
ACE Members will need to complete bi-weekly timesheets, beginning of term feedback forms, end of term evaluations and for longer terms, a mid-term evaluation.
Member may not participate in any prohibited activities as listed in the Member Service Agreement or as defined by AmeriCorps.
To learn more about eligibility requirements, please visit our website: https://www.usaconservation.org/epic/#eligibility-requirements .
Preferred:
Competitive applicants for this position can hold or be pursuing a minimum of an associate's degree and/or have relevant experience in subject areas such as natural resources, social sciences, biology, ecology or a related subject.
Demonstrated ability to communicate both verbally and in writing in a way that is clear, concise, and grammatically correct.
Demonstrated ability to organize and coordinate work within schedule constraints and handle emergent requirements in a timely manner.
Experience and/or knowledge in the mission of the USFWS.
Experience identifying and addressing challenges on a project before they become issues.
Experience interacting with the public or in a customer service setting
Bilingual proficiency in English and Spanish.
Strong desire to enter public service as a natural/cultural/social resource professional.
Physical Demands, Work Environment and Working Conditions:
Physical Demands: This position requires physical exertion such as walking long distances over wet and rough surfaces while carrying up to 40 lbs.; bending, crouching, stooping, lifting or reaching. Hand and finger dexterity and physical coordination may involve fine and precise procedures, delicate adjustments or exact measurements.
Vision Requirements: Requires close, distance, peripheral and depth perception vision as well as the ability to focus.
Environmental: Work environment conditions can change frequently; working under adverse weather conditions and in various climates.
Travel: This position will require domestic travel.
Environmental Conditions/Hazards: The ACE member(s) may encounter environmental conditions/hazards including extreme heat or cold, rocky terrain, swamp or wetland conditions, biting insects, and potentially dangerous wildlife. The member is expected to conduct duties in a safe and orderly manner so as not to endanger self, fellow staff/members or resources.
Vehicle and Equipment Use/Safety: A vehicle will be provided by the FWS or ACE. Any tools required for the accomplishment of the duties will be provided by the FWS. Use of personal protective equipment (PPE), typically provided by the FWS, will be mandatory for any activity that requires it. Strict adherence to FWS and ACE equipment training, certification and safety protocols is required.
To Apply: Please submit your resume, a cover letter demonstrating your interest and experience, and contact information for three professional/academic references to the online application page for this position here: https://usaconservation.applicantpool.com/jobs/ . Early consideration will be given as resumes are received. This position may close at any time. If you have any questions regarding this position please feel free to contact ACE EPIC FWS Member Manager, Andrew Garcia, at agarcia@usaconservation.org or 928-419-7035.
EEO: American Conservation Experience provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, American Conservation Experience complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
Organizational Overview
Currently in Massachusetts, two thirds of children from low-income families enter kindergarten without the literacy skills they need to succeed. Raising A Reader MA (RAR-MA) directly addresses this need by providing the books and family education to ensure all children enter kindergarten with a foundation for success. Founded in 2006, RAR-MA annually serves approximately 7,500 children. Over the next few years, RAR-MA plans to deepen its impact in Massachusetts. We are seeking a bilingual (Spanish and English) Program Manager with passion for our mission to manage a portfolio of program partners in the western part of the state to ensure effective implementation of the RAR-MA program in alignment with fidelity to our model.
PROGRAM MANAGER
REPORTS TO: Associate Program Director/Team Lead
START DATE: June 2023
Diversity, Equity, and Inclusion Statement
Diversity is at the core of our Mission, Vision, and Values. We are an inclusive organization, at all levels. To us, this signifies a commitment to being a workplace that fully embraces and reflects the different cultures, backgrounds, and viewpoints of our team and the community groups we serve. We seek qualified candidates who hold these values and help us to continue to recognize and celebrate the diversity among us, our community, and the world. RAR-MA is an equal opportunity employer. We seek to broaden our team to reflect that strength, and we encourage individuals of all backgrounds to apply for this position.
Position Summary
The Program Manager (PM) is a vital member of the program team who is primarily responsible for leading efforts to ensure parents and caregivers are exposed to our dual intervention program. This includes managing existing partnerships with early education organizations, facilitating events for families with children birth to six, building awareness for RAR-MA in the community, and participating in strategic projects to deepen or expand RAR-MA programming.
This position is ideal for a professional who thrives on developing strong relationships, has experience training adults, seeks to advance early literacy at home, and is solution oriented with an entrepreneurial spirit. The PM will be supervised by an Associate Program Director and collaborate with all program staff.
Key Responsibilities
Program Partnerships: Maintain and develop relationships with assigned partners across primarily Pioneer Valley, specifically Springfield and Holyoke. Collaborate with partners to ensure effective RAR-MA implementation in alignment and with fidelity to our model. Facilitate periodic training, regular communications and activities, and ongoing support and coaching in accordance with the annual program calendar. Explore expansion of existing partnerships in the assigned portfolio and support recruitment as needed to meet regional goals.
Family Engagement: Plan, coordinate, and facilitate family engagement dialogic reading workshops and events onsite and online. Participate in RAR-MA and partner-led community events that engage with families with children age birth to six. Promote events and support high engagement through effective RAR-MA and partner supported outreach and marketing.
Community Presence: Collaborate with community stakeholders, including local literacy councils, libraries, and Community Ambassador volunteers in the assigned region. Develop a deep understanding of early literacy initiatives and organizations in the community. Attend events and actively participate in community groups as appropriate to effectively promote RAR-MA.
Program Monitoring and Reporting: Utilize Salesforce to document program activities in an accurate and timely manner throughout the year to track progress towards annual, regional, and organizational goals. Collect family and partner stories to demonstrate program impact as needed. Provide input into annual program budget development and manage program expenses at a portfolio level. Respond to additional data or informational requests to support grant writing and reporting, funder inquiries, or communications and development initiatives.
Strategic Projects and Events: Lead or support program initiatives, such as statewide events, curriculum or program delivery improvements, project-based intern or volunteer management, and annual grant deliverables that align with organizational needs. Support cross-department projects or events as requested.
Skills and Qualifications
You are passionate about the RAR-MA mission and are excited to work with families, early literacy professionals, and community stakeholders to bring that mission to life.
You are committed to inspire a love for reading and early literacy in families through an interactive and strengths-based approach.
You come with 3+ years of experience in early childhood development, education, literacy, human or social services or another related field.
You are committed to advance diversity, equity, inclusion, and belonging in the workplace and the community. You have a respectful communication style and can effectively communicate with individuals of varied cultural and educational backgrounds.
You have experience with relationship management and group facilitation with adults.
You are committed to working across teams and perspectives to achieve shared goals and outcomes.
You are a forever learner who is solutions oriented and embraces a growth mindset for continuous improvement in the role.
You have excellent time management and can effectively balance competing priorities.
You are comfortable with technology, such as Microsoft 365 (e.g., OneDrive, Office), GSuite, Canva, and Zoom. Experience with Salesforce or another database platform is a plus.
You are a self-starter with a demonstrated ability to work autonomously and effectively without close supervision, yet also have the judgement to ask for help when needed.
Requirements
Bachelor’s Degree or equivalent professional/life experience in Education, Human Services, or another related field.
Bilingual in English and Spanish.
Car and valid U.S. driver’s license. This position requires traveling within the community, to and from office site locations.
This position is full time, based in Pioneer Valley, with an annual salary of $50,000 - $55,000 commensurate with experience. Work can be flexible to allow for working in different locations, while recognizing that certain events, times, and needs will influence the exact schedule, allowing for attendance at events in the evening and/or weekends as needed. RAR-MA offers a competitive benefits package, including holiday, sick, vacation and personal paid time, health, dental, and life insurance, and a flexible, collaborative environment as part of the overall compensation considerations.
Note: Vaccination is a condition of employment. RAR-MA has a vaccination policy that was created based on the information available from the CDC and local authorities as of 09/01/2021. We understand that information is evolving, and we reserve the right to amend and/or update the policy based on updated guidance from the CDC, local authorities, and/or business needs.
To apply: Please send a resume and cover letter describing how your skill set and experience meet the qualifications of the position and including how you heard about this opportunity, both in PDF format. Please include the email subject, “Program Manager application” to careers@raisingareaderma.org
Applications will be accepted until the position is filled. RAR-MA staff will begin reviewing applications upon receipt.
Apr 03, 2023
Full time
Organizational Overview
Currently in Massachusetts, two thirds of children from low-income families enter kindergarten without the literacy skills they need to succeed. Raising A Reader MA (RAR-MA) directly addresses this need by providing the books and family education to ensure all children enter kindergarten with a foundation for success. Founded in 2006, RAR-MA annually serves approximately 7,500 children. Over the next few years, RAR-MA plans to deepen its impact in Massachusetts. We are seeking a bilingual (Spanish and English) Program Manager with passion for our mission to manage a portfolio of program partners in the western part of the state to ensure effective implementation of the RAR-MA program in alignment with fidelity to our model.
PROGRAM MANAGER
REPORTS TO: Associate Program Director/Team Lead
START DATE: June 2023
Diversity, Equity, and Inclusion Statement
Diversity is at the core of our Mission, Vision, and Values. We are an inclusive organization, at all levels. To us, this signifies a commitment to being a workplace that fully embraces and reflects the different cultures, backgrounds, and viewpoints of our team and the community groups we serve. We seek qualified candidates who hold these values and help us to continue to recognize and celebrate the diversity among us, our community, and the world. RAR-MA is an equal opportunity employer. We seek to broaden our team to reflect that strength, and we encourage individuals of all backgrounds to apply for this position.
Position Summary
The Program Manager (PM) is a vital member of the program team who is primarily responsible for leading efforts to ensure parents and caregivers are exposed to our dual intervention program. This includes managing existing partnerships with early education organizations, facilitating events for families with children birth to six, building awareness for RAR-MA in the community, and participating in strategic projects to deepen or expand RAR-MA programming.
This position is ideal for a professional who thrives on developing strong relationships, has experience training adults, seeks to advance early literacy at home, and is solution oriented with an entrepreneurial spirit. The PM will be supervised by an Associate Program Director and collaborate with all program staff.
Key Responsibilities
Program Partnerships: Maintain and develop relationships with assigned partners across primarily Pioneer Valley, specifically Springfield and Holyoke. Collaborate with partners to ensure effective RAR-MA implementation in alignment and with fidelity to our model. Facilitate periodic training, regular communications and activities, and ongoing support and coaching in accordance with the annual program calendar. Explore expansion of existing partnerships in the assigned portfolio and support recruitment as needed to meet regional goals.
Family Engagement: Plan, coordinate, and facilitate family engagement dialogic reading workshops and events onsite and online. Participate in RAR-MA and partner-led community events that engage with families with children age birth to six. Promote events and support high engagement through effective RAR-MA and partner supported outreach and marketing.
Community Presence: Collaborate with community stakeholders, including local literacy councils, libraries, and Community Ambassador volunteers in the assigned region. Develop a deep understanding of early literacy initiatives and organizations in the community. Attend events and actively participate in community groups as appropriate to effectively promote RAR-MA.
Program Monitoring and Reporting: Utilize Salesforce to document program activities in an accurate and timely manner throughout the year to track progress towards annual, regional, and organizational goals. Collect family and partner stories to demonstrate program impact as needed. Provide input into annual program budget development and manage program expenses at a portfolio level. Respond to additional data or informational requests to support grant writing and reporting, funder inquiries, or communications and development initiatives.
Strategic Projects and Events: Lead or support program initiatives, such as statewide events, curriculum or program delivery improvements, project-based intern or volunteer management, and annual grant deliverables that align with organizational needs. Support cross-department projects or events as requested.
Skills and Qualifications
You are passionate about the RAR-MA mission and are excited to work with families, early literacy professionals, and community stakeholders to bring that mission to life.
You are committed to inspire a love for reading and early literacy in families through an interactive and strengths-based approach.
You come with 3+ years of experience in early childhood development, education, literacy, human or social services or another related field.
You are committed to advance diversity, equity, inclusion, and belonging in the workplace and the community. You have a respectful communication style and can effectively communicate with individuals of varied cultural and educational backgrounds.
You have experience with relationship management and group facilitation with adults.
You are committed to working across teams and perspectives to achieve shared goals and outcomes.
You are a forever learner who is solutions oriented and embraces a growth mindset for continuous improvement in the role.
You have excellent time management and can effectively balance competing priorities.
You are comfortable with technology, such as Microsoft 365 (e.g., OneDrive, Office), GSuite, Canva, and Zoom. Experience with Salesforce or another database platform is a plus.
You are a self-starter with a demonstrated ability to work autonomously and effectively without close supervision, yet also have the judgement to ask for help when needed.
Requirements
Bachelor’s Degree or equivalent professional/life experience in Education, Human Services, or another related field.
Bilingual in English and Spanish.
Car and valid U.S. driver’s license. This position requires traveling within the community, to and from office site locations.
This position is full time, based in Pioneer Valley, with an annual salary of $50,000 - $55,000 commensurate with experience. Work can be flexible to allow for working in different locations, while recognizing that certain events, times, and needs will influence the exact schedule, allowing for attendance at events in the evening and/or weekends as needed. RAR-MA offers a competitive benefits package, including holiday, sick, vacation and personal paid time, health, dental, and life insurance, and a flexible, collaborative environment as part of the overall compensation considerations.
Note: Vaccination is a condition of employment. RAR-MA has a vaccination policy that was created based on the information available from the CDC and local authorities as of 09/01/2021. We understand that information is evolving, and we reserve the right to amend and/or update the policy based on updated guidance from the CDC, local authorities, and/or business needs.
To apply: Please send a resume and cover letter describing how your skill set and experience meet the qualifications of the position and including how you heard about this opportunity, both in PDF format. Please include the email subject, “Program Manager application” to careers@raisingareaderma.org
Applications will be accepted until the position is filled. RAR-MA staff will begin reviewing applications upon receipt.
What You Will Be Doing
Reporting to the Director of Family Support Services, the Family Support Program Manager manages assigned programs and staff that provide wrap around services and/or resources for pre and post permanency families, ensuring the delivery of program services within the designated geographic area. The Program manager will ensure service delivery and oversight of staff in the designated region served by family support.
In addition, this position is also responsible for carrying an assigned caseload working within a designated service region, delivering TBRI® classes and in-home coaching services for reunified biological, foster, adoptive and kinship families and facilitating monthly Implementation and Connection Groups to review elements of the TBRI® model, offering opportunities for participants to practice tools, discuss challenges, and build networks amongst post-permanency families.
Who We Are
At Raise the Future, we believe every young person goes through life knowing they have a caring adult by their side. So, every day, we show up for kids in foster care by listening to their needs and introducing them to adults they can rely on. We then surround those connections with support so that they grow into meaningful, lasting relationships that help our youth heal from the past. Because to truly raise the future, we must raise the bar for what it means to support vulnerable youth and families as they navigate life.
Since our founding in 1983, Raise the Future has designed and implemented evidence-based, wraparound services that reduce the amount of time youth in foster care live without a permanent family. Our programs increase the likelihood of forming and sustaining positive connections that help to transform their futures.
What You Will Learn
As a Family Support Services Manager, you will continue to learn and apply valuable tools and techniques of the Trust-Based Relational Intervention® (TBRI®), which is an evidence-based caregiving model rooted in attachment theory and developmental neuroscience and provides trauma-informed intervention tools designed to meet the complex needs of vulnerable children.
Who We Are Seeking
Please note that this opportunity is currently open only to existing internal Family Support Practitioners in Colorado with experience providing prongs of service described above.
The successful candidate is someone who understands complex developmental trauma, trauma-associated behavioral and developmental delays, and challenges related to permanency achieved through reunification, guardianship or adoption. You must be an advocate for youth, families, and the professionals that serve them and have an ability to engage with people in all walks of life. This position is best suited for someone who is tenacious, hardworking, enjoys facilitating training, and loves helping others.
Qualifications include a bachelor's degree preferably in social work, psychology, human development, or human services related field, and at least 5 years of experience working with child welfare, mental health, or permanency services. Other qualifications include:
Accredited through TCU Karyn Purvis Institute of Child Development as a TBRI Practitioner.
Demonstrated understanding of complex developmental trauma, trauma-associated behavioral and developmental delays, and challenges related to permanency achieved through guardianship or adoption.
Demonstrated experience in successful program development including thorough understanding of project/program management techniques and methods.
Demonstrated knowledge of community post-permanency and trauma resources.
Ability and willingness to work evenings and weekends as needed.
Up to 50% travel, mostly driving within the state, is required. Successful candidates have dependable transportation and must be insurable as a driver. A full list of driver qualifications can be found here: Driver Qualifications .
Must have dependable car and be insurable as a driver on the auto liability policy of Raise the Future.
Preferred Qualifications
Master's Degree in social work or related human services field
Experience as a Program Manager or other supervisory position in the non-profit or child welfare field.
Experience caring for or working with children and families who have experienced trauma.
Bilingual in Spanish.
What We Offer
As a nonprofit organization, we are mission driven, and our employees are highly engaged in the work they do. The best reward is when our efforts payoff and our youth find lasting connections with an adult.
We offer a great culture and a full benefits package too. We value the need for work life balance offering four (4) weeks of PTO, one (1) week of paid personal time, 10+ paid holidays per year, plus much more--that's 35 paid days off per year! Our benefits include:
Health Insurance
Dental & vision insurance
100% Paid life, long-term and short-term disability insurance
Flexible Spending Accounts for healthcare and childcare
Health Savings Accounts
401k with matching contributions & immediate vesting
Flexible work arrangements available on case-by-case basis
Employee Assistance Program
Discount programs
Paid Parental Leave
The hiring range for this position is $55,000-$60,000 annually *.
* This is the expected pay range for someone hired in Colorado. Actual hiring range may vary based on qualifications.
What You Will Be Able To Accomplish
As a Family Support Services Manager, you'll be leading of team of Family Support Practitioners, who are building connections with youth, their families, and the professionals that serve them to provide support that allows them to make big changes--moving families from surviving to thriving and raising the future for youth. When this happens, our staff feel like superheroes!
You Get to Work With
You will join our diverse team of like-minded individuals in their passion for raising the future for families with youth that have been involved in the child welfare system -- working closely with reunified biological families, kinship families, and adoptive families as well as multidisciplinary professionals that serve them.
Serious candidates should submit a cover letter.
Raise the Future is more than an equal opportunity organization. We are committed to diversity and building an inclusive environment for people of all backgrounds and ages. We are taking steps to meet that commitment. We especially encourage members of traditionally underrepresented communities to apply, including women, people of color, LGBTQ+, and people who are differently abled. We know there are great candidates who won't fit everything we've described above, or who have important skills we haven't considered. If that's you, please don't hesitate to apply and tell us about yourself.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://www.applicantpro.com/j/2356205-573943
May 04, 2022
Full time
What You Will Be Doing
Reporting to the Director of Family Support Services, the Family Support Program Manager manages assigned programs and staff that provide wrap around services and/or resources for pre and post permanency families, ensuring the delivery of program services within the designated geographic area. The Program manager will ensure service delivery and oversight of staff in the designated region served by family support.
In addition, this position is also responsible for carrying an assigned caseload working within a designated service region, delivering TBRI® classes and in-home coaching services for reunified biological, foster, adoptive and kinship families and facilitating monthly Implementation and Connection Groups to review elements of the TBRI® model, offering opportunities for participants to practice tools, discuss challenges, and build networks amongst post-permanency families.
Who We Are
At Raise the Future, we believe every young person goes through life knowing they have a caring adult by their side. So, every day, we show up for kids in foster care by listening to their needs and introducing them to adults they can rely on. We then surround those connections with support so that they grow into meaningful, lasting relationships that help our youth heal from the past. Because to truly raise the future, we must raise the bar for what it means to support vulnerable youth and families as they navigate life.
Since our founding in 1983, Raise the Future has designed and implemented evidence-based, wraparound services that reduce the amount of time youth in foster care live without a permanent family. Our programs increase the likelihood of forming and sustaining positive connections that help to transform their futures.
What You Will Learn
As a Family Support Services Manager, you will continue to learn and apply valuable tools and techniques of the Trust-Based Relational Intervention® (TBRI®), which is an evidence-based caregiving model rooted in attachment theory and developmental neuroscience and provides trauma-informed intervention tools designed to meet the complex needs of vulnerable children.
Who We Are Seeking
Please note that this opportunity is currently open only to existing internal Family Support Practitioners in Colorado with experience providing prongs of service described above.
The successful candidate is someone who understands complex developmental trauma, trauma-associated behavioral and developmental delays, and challenges related to permanency achieved through reunification, guardianship or adoption. You must be an advocate for youth, families, and the professionals that serve them and have an ability to engage with people in all walks of life. This position is best suited for someone who is tenacious, hardworking, enjoys facilitating training, and loves helping others.
Qualifications include a bachelor's degree preferably in social work, psychology, human development, or human services related field, and at least 5 years of experience working with child welfare, mental health, or permanency services. Other qualifications include:
Accredited through TCU Karyn Purvis Institute of Child Development as a TBRI Practitioner.
Demonstrated understanding of complex developmental trauma, trauma-associated behavioral and developmental delays, and challenges related to permanency achieved through guardianship or adoption.
Demonstrated experience in successful program development including thorough understanding of project/program management techniques and methods.
Demonstrated knowledge of community post-permanency and trauma resources.
Ability and willingness to work evenings and weekends as needed.
Up to 50% travel, mostly driving within the state, is required. Successful candidates have dependable transportation and must be insurable as a driver. A full list of driver qualifications can be found here: Driver Qualifications .
Must have dependable car and be insurable as a driver on the auto liability policy of Raise the Future.
Preferred Qualifications
Master's Degree in social work or related human services field
Experience as a Program Manager or other supervisory position in the non-profit or child welfare field.
Experience caring for or working with children and families who have experienced trauma.
Bilingual in Spanish.
What We Offer
As a nonprofit organization, we are mission driven, and our employees are highly engaged in the work they do. The best reward is when our efforts payoff and our youth find lasting connections with an adult.
We offer a great culture and a full benefits package too. We value the need for work life balance offering four (4) weeks of PTO, one (1) week of paid personal time, 10+ paid holidays per year, plus much more--that's 35 paid days off per year! Our benefits include:
Health Insurance
Dental & vision insurance
100% Paid life, long-term and short-term disability insurance
Flexible Spending Accounts for healthcare and childcare
Health Savings Accounts
401k with matching contributions & immediate vesting
Flexible work arrangements available on case-by-case basis
Employee Assistance Program
Discount programs
Paid Parental Leave
The hiring range for this position is $55,000-$60,000 annually *.
* This is the expected pay range for someone hired in Colorado. Actual hiring range may vary based on qualifications.
What You Will Be Able To Accomplish
As a Family Support Services Manager, you'll be leading of team of Family Support Practitioners, who are building connections with youth, their families, and the professionals that serve them to provide support that allows them to make big changes--moving families from surviving to thriving and raising the future for youth. When this happens, our staff feel like superheroes!
You Get to Work With
You will join our diverse team of like-minded individuals in their passion for raising the future for families with youth that have been involved in the child welfare system -- working closely with reunified biological families, kinship families, and adoptive families as well as multidisciplinary professionals that serve them.
Serious candidates should submit a cover letter.
Raise the Future is more than an equal opportunity organization. We are committed to diversity and building an inclusive environment for people of all backgrounds and ages. We are taking steps to meet that commitment. We especially encourage members of traditionally underrepresented communities to apply, including women, people of color, LGBTQ+, and people who are differently abled. We know there are great candidates who won't fit everything we've described above, or who have important skills we haven't considered. If that's you, please don't hesitate to apply and tell us about yourself.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://www.applicantpro.com/j/2356205-573943
What You Will Be Doing
Our team of Family Support Practitioners provide support (via various combinations of TBRI® Caregiver training series, in-home coaching, connection groups, consultation, respite, specialized trainings, and resource coordination) to professionals and families (e.g., reunified biological families, foster families, kinship families, and adoptive families), to help them better understand behaviors and what to do about them, how trauma impacts the brain, body, development and wellbeing, and equipping participants with tools to use in the moment to address behaviors and create healing. The goal for this support is to increase stability and permanency for families.
Who We Are
At Raise the Future, we believe every young person deserves to go through life knowing they have a caring adult by their side. So, every day, we show up for kids in foster care by listening to their needs and introducing them to adults they can rely on. We then surround those connections with support so that they grow into meaningful, lasting relationships that help our youth heal from the past. Because to truly raise the future, we must raise the bar for what it means to support vulnerable youth and families as they navigate life.
Since our founding in 1983, Raise the Future has designed and implemented evidence-based, wraparound services that reduce the amount of time youth in foster care live without a permanent family. Our programs increase the likelihood of forming and sustaining positive connections that help to transform their futures.
What You Will Learn
As a Family Support Practitioner, you will learn and apply valuable tools and techniques of the Trust-Based Relational Intervention® (TBRI®), which is an evidence-based caregiving model rooted in attachment theory and developmental neuroscience and provides trauma-informed intervention tools designed to meet the complex needs of vulnerable children. You will also become credentialed as a TBRI® Practitioner.
Who We Are Seeking
The successful candidate is someone who understands complex developmental trauma, trauma-associated behavioral and developmental delays, and challenges related to permanency achieved through reunification, guardianship or adoption. You must be an advocate for youth, families, and the professionals that serve them and have an ability to engage with people in all walks of life. This position is best suited for someone who is tenacious, hardworking, enjoys facilitating training, and loves helping others.
Qualifications include a bachelor's degree preferably in social work, psychology, human development, or human services related field, and at least 1-3 years of experience working with child welfare, mental health, or permanency services.
See Qualifications below for additional details.
What We Offer
As a nonprofit organization, we are mission driven, and our employees are highly engaged in the work they do. The best reward is when our efforts payoff and youth leave the child welfare system and find lasting connections with families.
We offer a great culture and a full benefits package too. We value the need for work life balance offering four (4) weeks of PTO, one (1) week of paid personal time, 10+ paid holidays per year, plus much more-- that's 35+ paid days off per year! Our benefits also include:
Health Insurance
Dental & vision insurance
100% Paid life, long-term and short-term disability insurance
Flexible Spending Accounts for healthcare and childcare
Health Savings Accounts
401k with matching contributions & immediate vesting
Flexible work arrangements available on case-by-case basis
Employee Assistance Program
Discount programs
Paid Parental Leave
What You Will Be Able To Accomplish
As a Family Support Practitioner, you'll be building connections with youth, their families, and the professionals that serve them to provide support that allows them to make big changes--moving families from surviving to thriving and raising the future for youth. When this happens, our Training and Support Practitioners feel like superheroes!
You Get to Work With You will join our diverse team of Family Support Practitioners who are like-minded in their passion for raising the future for families with youth that have been involved in the child welfare system -- working closely with reunified biological families, kinship families, and adoptive families as well as multidisciplinary professionals that serve them.
This position will be working with stakeholders across Colorado, Nevada or Utah, and ideally the person in this role will reside within the service area. Applicants residing outside the service area are welcome to apply. Relocation assistance is not available.
Qualifications
Bachelor's Degree in social work, psychology, human development, or human services related field.
1-3 years' experience working with child welfare, mental health, permanency services.
Demonstrated understanding of complex developmental trauma, trauma-associated behavioral and developmental delays, and challenges related to permanency achieved through guardianship or adoption.
General computer literacy required.
Microsoft Office (Excel, Outlook, Word, PowerPoint).
Database & Reporting Systems.
Internet Research.
Up to 50% travel, mostly driving within the state, is required. Successful candidates have dependable transportation and must be insurable as a driver. A full list of driver qualifications can be found here: Driver Qualifications .
Ability and willingness to travel with flexibility to work evenings and occasional weekends.
Demonstrated ability to organize and manage multiple projects.
Demonstrated ability to cultivate strong working relationships with diverse populations, including public agency staff.
Excellent customer service skills.
Demonstrated ability to effectively build rapport with families, children and the professionals that serve them.
Excellent observational and assessment skills.
Demonstrate effective organization skills and proactive thinking.
Demonstrate diplomacy and networking skills.
Excellent verbal and written communication skills.
Ability to work autonomously as needed.
Preferred Qualifications
TBRI® Practitioner accreditation
5 or more years post-graduate experience working with children and families.
Master's Degree in Social Work
Prior experience facilitating virtual or classroom training in small and/or large groups.
Bilingual
Serious candidates should submit a cover letter.
Raise the Future is more than an equal opportunity organization. We are committed to diversity and building an inclusive environment for people of all backgrounds and ages. We are taking steps to meet that commitment. We especially encourage members of traditionally underrepresented communities to apply, including women, people of color, LGBTQ+, and people who are differently abled. We know there are great candidates who won't fit everything we've described above, or who have important skills we haven't considered. If that's you, please don't hesitate to apply and tell us about yourself.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://www.applicantpro.com/j/2281945-573943
Mar 18, 2022
Full time
What You Will Be Doing
Our team of Family Support Practitioners provide support (via various combinations of TBRI® Caregiver training series, in-home coaching, connection groups, consultation, respite, specialized trainings, and resource coordination) to professionals and families (e.g., reunified biological families, foster families, kinship families, and adoptive families), to help them better understand behaviors and what to do about them, how trauma impacts the brain, body, development and wellbeing, and equipping participants with tools to use in the moment to address behaviors and create healing. The goal for this support is to increase stability and permanency for families.
Who We Are
At Raise the Future, we believe every young person deserves to go through life knowing they have a caring adult by their side. So, every day, we show up for kids in foster care by listening to their needs and introducing them to adults they can rely on. We then surround those connections with support so that they grow into meaningful, lasting relationships that help our youth heal from the past. Because to truly raise the future, we must raise the bar for what it means to support vulnerable youth and families as they navigate life.
Since our founding in 1983, Raise the Future has designed and implemented evidence-based, wraparound services that reduce the amount of time youth in foster care live without a permanent family. Our programs increase the likelihood of forming and sustaining positive connections that help to transform their futures.
What You Will Learn
As a Family Support Practitioner, you will learn and apply valuable tools and techniques of the Trust-Based Relational Intervention® (TBRI®), which is an evidence-based caregiving model rooted in attachment theory and developmental neuroscience and provides trauma-informed intervention tools designed to meet the complex needs of vulnerable children. You will also become credentialed as a TBRI® Practitioner.
Who We Are Seeking
The successful candidate is someone who understands complex developmental trauma, trauma-associated behavioral and developmental delays, and challenges related to permanency achieved through reunification, guardianship or adoption. You must be an advocate for youth, families, and the professionals that serve them and have an ability to engage with people in all walks of life. This position is best suited for someone who is tenacious, hardworking, enjoys facilitating training, and loves helping others.
Qualifications include a bachelor's degree preferably in social work, psychology, human development, or human services related field, and at least 1-3 years of experience working with child welfare, mental health, or permanency services.
See Qualifications below for additional details.
What We Offer
As a nonprofit organization, we are mission driven, and our employees are highly engaged in the work they do. The best reward is when our efforts payoff and youth leave the child welfare system and find lasting connections with families.
We offer a great culture and a full benefits package too. We value the need for work life balance offering four (4) weeks of PTO, one (1) week of paid personal time, 10+ paid holidays per year, plus much more-- that's 35+ paid days off per year! Our benefits also include:
Health Insurance
Dental & vision insurance
100% Paid life, long-term and short-term disability insurance
Flexible Spending Accounts for healthcare and childcare
Health Savings Accounts
401k with matching contributions & immediate vesting
Flexible work arrangements available on case-by-case basis
Employee Assistance Program
Discount programs
Paid Parental Leave
What You Will Be Able To Accomplish
As a Family Support Practitioner, you'll be building connections with youth, their families, and the professionals that serve them to provide support that allows them to make big changes--moving families from surviving to thriving and raising the future for youth. When this happens, our Training and Support Practitioners feel like superheroes!
You Get to Work With You will join our diverse team of Family Support Practitioners who are like-minded in their passion for raising the future for families with youth that have been involved in the child welfare system -- working closely with reunified biological families, kinship families, and adoptive families as well as multidisciplinary professionals that serve them.
This position will be working with stakeholders across Colorado, Nevada or Utah, and ideally the person in this role will reside within the service area. Applicants residing outside the service area are welcome to apply. Relocation assistance is not available.
Qualifications
Bachelor's Degree in social work, psychology, human development, or human services related field.
1-3 years' experience working with child welfare, mental health, permanency services.
Demonstrated understanding of complex developmental trauma, trauma-associated behavioral and developmental delays, and challenges related to permanency achieved through guardianship or adoption.
General computer literacy required.
Microsoft Office (Excel, Outlook, Word, PowerPoint).
Database & Reporting Systems.
Internet Research.
Up to 50% travel, mostly driving within the state, is required. Successful candidates have dependable transportation and must be insurable as a driver. A full list of driver qualifications can be found here: Driver Qualifications .
Ability and willingness to travel with flexibility to work evenings and occasional weekends.
Demonstrated ability to organize and manage multiple projects.
Demonstrated ability to cultivate strong working relationships with diverse populations, including public agency staff.
Excellent customer service skills.
Demonstrated ability to effectively build rapport with families, children and the professionals that serve them.
Excellent observational and assessment skills.
Demonstrate effective organization skills and proactive thinking.
Demonstrate diplomacy and networking skills.
Excellent verbal and written communication skills.
Ability to work autonomously as needed.
Preferred Qualifications
TBRI® Practitioner accreditation
5 or more years post-graduate experience working with children and families.
Master's Degree in Social Work
Prior experience facilitating virtual or classroom training in small and/or large groups.
Bilingual
Serious candidates should submit a cover letter.
Raise the Future is more than an equal opportunity organization. We are committed to diversity and building an inclusive environment for people of all backgrounds and ages. We are taking steps to meet that commitment. We especially encourage members of traditionally underrepresented communities to apply, including women, people of color, LGBTQ+, and people who are differently abled. We know there are great candidates who won't fit everything we've described above, or who have important skills we haven't considered. If that's you, please don't hesitate to apply and tell us about yourself.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://www.applicantpro.com/j/2281945-573943
Multnomah County Dept. of Community Justice
1401 NE 68th Ave Portland, OR 97213
Overview
Do you have a passion for working with youth? Do you want to help teens involved in the juvenile justice system turn their lives around to create a better future?
As a Juvenile Custody Services Specialist (JCSS) with Multnomah County's Department of Community Justice, you'll help foster pro-social behavior with youth residing in our juvenile detention facility and our Behavioral Rehabilitation Services (BRS) residential program.
Working in a culturally diverse juvenile detention facility, you will be responsible for the guidance, security and general care of youth who present a variety of behavioral, cognitive, emotional and intellectual issues. Using an interactive model of supervision, we place particular emphasis on skill development, engaging youth in pro-social development, cognitive restructuring programming, leisure time activities, personal hygiene, and work activities.
You will be responsible for:
Supervising and documenting youth activities and behavior
Providing guidance and group programming, including planning recreational programs and facilitating cognitive skill groups
Maintaining safety, security and order in the living units
Maintaining routine records; preparing oral and written reports using automated systems
Juvenile Custody Services Specialists work in a secure detention environment and in a Behavioral Rehabilitation Services (BRS) residential program. The detention facility has numerous two-level pods that house youth in detention. All Juvenile Custody Services Specialists must have the ability to use verbal skills to de-escalate volatile situations. You must also be able and willing to respond to crisis situations, including physically intervening with youth who may be violently acting out; this may involve the use of restraints. All Juvenile Custody Services Specialists must have the ability to regularly go up and down stairs.
Some positions are assigned to work in a secure residential Behavioral Rehabilitation Services treatment program for youth of all genders who require a staff secured, out of home placement for assessment/evaluation, stabilization and transition planning.
The facility operates 24 hours a day, seven days a week. Applicants must be willing to work a variety of shifts, including weekends and holidays. Juvenile Custody Services Specialists work on a continuous duty shift, meaning that you may not be relieved of duty during your work day.
Workforce Equity: At Multnomah County we are committed to maintaining an effective, respectful and inclusive workplace. We value collaborative problem solving and strive for continuous improvement. We strongly believe in workforce equity, diversity and inclusion. Visit our Workforce Equity Strategies Plan (WESP) to see where Multnomah County is headed with these values.
DEPARTMENT OF COMMUNITY JUSTICE:
Vision ~ Community Safety through Positive Change
The Department of Community Justice (DCJ) is recognized as a national leader in both adult and juvenile community justice. DCJ routinely consults and makes use of evidence-based practices in our program and policy development. The Department's commitment to data-informed decision-making has led DCJ to make smart investments of taxpayer dollars in supervision, sanctions, and services for the county's highest risk and highest need justice-involved individuals. DCJ makes long-term investments in its employees through the provision of education and training. The Department believes that in order to enhance public safety we must work collaboratively with the judiciary, law enforcement, schools, treatment agencies, and the community.
The Department shares information with community members, partners, and staff to keep communities safe by preventing and reducing crime and routinely evaluating which local policies support best practices. DCJ operates 24 hours a day, with nearly 650 permanent, on-call, and temporary employees. The Department supervises approximately 7,600 adult probationers and parolees and those defendants requiring pretrial services. DCJ's Juvenile Services Division operates the Donald E. Long Juvenile Detention Facility and is responsible for approximately 360 youth on formal and informal community supervision.
More general information about the Department of Community Justice including our mission, vision, and strategies can be found at: www.multco.us/dcj .
The Department of Community Justice's Strategic Plan (Executive Summary and Full report) can be found at: https://multco.us/file/68223/download .
To Qualify
We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant.
Minimum Qualifications/Transferable Skills*:
Associate's degree or equivalent with major coursework in child psychology, sociology, or a related field; a Bachelor's degree may substitute for 1 year of the required experience.
Two (2) years of responsible experience working with youth (12-18) in one of the following environments:
Detention or youth correctional facility
Youth residential setting
Setting that provides programming for at-risk youth
Successful completion of a battery of psychological tests / psychological evaluation.
Physical ability to respond to crisis situations with the youth, including violent exchanges, and must regularly climb up and down stairs
Must pass a thorough background investigation and a records check with the State of Oregon's Department of Human Services and be fingerprinted.
Must pass a felony conviction check for Criminal Justice Information Services clearance. Any felony convictions will deny clearance.
Valid driver's license
Employees with the Assessment and Evaluation (A&E) unit must meet BRS criteria for “Direct Care Staff” by possessing (and showing proof of):
A Bachelor’s degree from an accredited college or university; OR
The equivalent credit hours of a bachelor’s degree with coursework in psychology, social work, human behavioral studies, counseling, etc.; OR
An Associate’s Degree in a related field plus two years of experience OR four or more years of experience working in a secure residential or staff secure treatment environment for adolescents; AND
Must pass/or have passed DHS background check.
Preferred Qualifications/Transferable Skills*: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.
Bachelor's degree in a relevant field.
Group facilitation skills
Experience working in an alcohol and drug treatment facility or program
Experience working with justice involved youth (12-18)
Experience working in a mental health treatment facility or program
Exceptional skill with Google calendar / documents and electronic record keeping
Training or education in trauma informed care and adolescent brain development
Bilingual in Spanish and English
*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experiences that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.
COVID-19 Vaccination Requirement: To protect the health of the community and employees, Multnomah County requires employees to be fully vaccinated against COVID-19 or have an approved medical or religious exception by October 18, 2021 as a qualification of employment.
The rule applies to all employees, as allowable by law. Candidates who receive an offer of County employment must provide proof of vaccination upon hire or submit an exception request prior to their start date.
The Application Packet:
A completed online application (***If you have worked or volunteered on an on-call or part-time basis, please include the total number of hours worked for each position***)
Resume - Please be clear and specific about how your background is relevant and how you meet the qualifications.
The Selection Process: For details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:
Initial review of minimum qualifications
Consideration of top candidates
Background, reference, and education checks
Psychological Evaluation
Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.
We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO is the Law poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.
Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.
Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.
Feb 01, 2022
Part time
Overview
Do you have a passion for working with youth? Do you want to help teens involved in the juvenile justice system turn their lives around to create a better future?
As a Juvenile Custody Services Specialist (JCSS) with Multnomah County's Department of Community Justice, you'll help foster pro-social behavior with youth residing in our juvenile detention facility and our Behavioral Rehabilitation Services (BRS) residential program.
Working in a culturally diverse juvenile detention facility, you will be responsible for the guidance, security and general care of youth who present a variety of behavioral, cognitive, emotional and intellectual issues. Using an interactive model of supervision, we place particular emphasis on skill development, engaging youth in pro-social development, cognitive restructuring programming, leisure time activities, personal hygiene, and work activities.
You will be responsible for:
Supervising and documenting youth activities and behavior
Providing guidance and group programming, including planning recreational programs and facilitating cognitive skill groups
Maintaining safety, security and order in the living units
Maintaining routine records; preparing oral and written reports using automated systems
Juvenile Custody Services Specialists work in a secure detention environment and in a Behavioral Rehabilitation Services (BRS) residential program. The detention facility has numerous two-level pods that house youth in detention. All Juvenile Custody Services Specialists must have the ability to use verbal skills to de-escalate volatile situations. You must also be able and willing to respond to crisis situations, including physically intervening with youth who may be violently acting out; this may involve the use of restraints. All Juvenile Custody Services Specialists must have the ability to regularly go up and down stairs.
Some positions are assigned to work in a secure residential Behavioral Rehabilitation Services treatment program for youth of all genders who require a staff secured, out of home placement for assessment/evaluation, stabilization and transition planning.
The facility operates 24 hours a day, seven days a week. Applicants must be willing to work a variety of shifts, including weekends and holidays. Juvenile Custody Services Specialists work on a continuous duty shift, meaning that you may not be relieved of duty during your work day.
Workforce Equity: At Multnomah County we are committed to maintaining an effective, respectful and inclusive workplace. We value collaborative problem solving and strive for continuous improvement. We strongly believe in workforce equity, diversity and inclusion. Visit our Workforce Equity Strategies Plan (WESP) to see where Multnomah County is headed with these values.
DEPARTMENT OF COMMUNITY JUSTICE:
Vision ~ Community Safety through Positive Change
The Department of Community Justice (DCJ) is recognized as a national leader in both adult and juvenile community justice. DCJ routinely consults and makes use of evidence-based practices in our program and policy development. The Department's commitment to data-informed decision-making has led DCJ to make smart investments of taxpayer dollars in supervision, sanctions, and services for the county's highest risk and highest need justice-involved individuals. DCJ makes long-term investments in its employees through the provision of education and training. The Department believes that in order to enhance public safety we must work collaboratively with the judiciary, law enforcement, schools, treatment agencies, and the community.
The Department shares information with community members, partners, and staff to keep communities safe by preventing and reducing crime and routinely evaluating which local policies support best practices. DCJ operates 24 hours a day, with nearly 650 permanent, on-call, and temporary employees. The Department supervises approximately 7,600 adult probationers and parolees and those defendants requiring pretrial services. DCJ's Juvenile Services Division operates the Donald E. Long Juvenile Detention Facility and is responsible for approximately 360 youth on formal and informal community supervision.
More general information about the Department of Community Justice including our mission, vision, and strategies can be found at: www.multco.us/dcj .
The Department of Community Justice's Strategic Plan (Executive Summary and Full report) can be found at: https://multco.us/file/68223/download .
To Qualify
We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant.
Minimum Qualifications/Transferable Skills*:
Associate's degree or equivalent with major coursework in child psychology, sociology, or a related field; a Bachelor's degree may substitute for 1 year of the required experience.
Two (2) years of responsible experience working with youth (12-18) in one of the following environments:
Detention or youth correctional facility
Youth residential setting
Setting that provides programming for at-risk youth
Successful completion of a battery of psychological tests / psychological evaluation.
Physical ability to respond to crisis situations with the youth, including violent exchanges, and must regularly climb up and down stairs
Must pass a thorough background investigation and a records check with the State of Oregon's Department of Human Services and be fingerprinted.
Must pass a felony conviction check for Criminal Justice Information Services clearance. Any felony convictions will deny clearance.
Valid driver's license
Employees with the Assessment and Evaluation (A&E) unit must meet BRS criteria for “Direct Care Staff” by possessing (and showing proof of):
A Bachelor’s degree from an accredited college or university; OR
The equivalent credit hours of a bachelor’s degree with coursework in psychology, social work, human behavioral studies, counseling, etc.; OR
An Associate’s Degree in a related field plus two years of experience OR four or more years of experience working in a secure residential or staff secure treatment environment for adolescents; AND
Must pass/or have passed DHS background check.
Preferred Qualifications/Transferable Skills*: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.
Bachelor's degree in a relevant field.
Group facilitation skills
Experience working in an alcohol and drug treatment facility or program
Experience working with justice involved youth (12-18)
Experience working in a mental health treatment facility or program
Exceptional skill with Google calendar / documents and electronic record keeping
Training or education in trauma informed care and adolescent brain development
Bilingual in Spanish and English
*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experiences that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.
COVID-19 Vaccination Requirement: To protect the health of the community and employees, Multnomah County requires employees to be fully vaccinated against COVID-19 or have an approved medical or religious exception by October 18, 2021 as a qualification of employment.
The rule applies to all employees, as allowable by law. Candidates who receive an offer of County employment must provide proof of vaccination upon hire or submit an exception request prior to their start date.
The Application Packet:
A completed online application (***If you have worked or volunteered on an on-call or part-time basis, please include the total number of hours worked for each position***)
Resume - Please be clear and specific about how your background is relevant and how you meet the qualifications.
The Selection Process: For details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:
Initial review of minimum qualifications
Consideration of top candidates
Background, reference, and education checks
Psychological Evaluation
Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.
We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO is the Law poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.
Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.
Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.
Are you passionate about reproductive justice, economic justice, and racial justice? Do you eat the news for breakfast and take to social media when you see injustice? If so, you should consider joining our team!
ConwayStrategic is seeking a new Communications team member and we will consider people at either the Associate Director or Director level; job will be adjusted accordingly. The successful candidate will lead and support communications projects for progressive clients. Communications Directors lead or co-lead client accounts and work closely with partners in the field. They will also play a key role in the COMS Project, which is an opinion research and messaging collaborative for the reproductive health, rights, and justice (RHRJ) movement.
The successful candidate will have strong project management and strategic messaging skills, and experience working with coalitions. While not all our clients are in the RHRJ field, knowledge of the reproductive rights/reproductive justice landscape is helpful.
Position Responsibilities:
Approximately 50% of this person’s time will be devoted to developing and implementing strategies to advance the COMS Project, which is increases coordinated, effective messages, and message strategies for the RHRJ movement. The work will include: Working closely with partners to assess messaging needs, incorporate their input, and negotiate differences in opinion on message strategies;
Understanding and applying relevant opinion research to new or updated messages;
Creating powerful, non-stigmatizing messages that move public opinion; and
Promoting and tracking message uptake, iterating, and improving messages over time.
Planning and leading message trainings for clients and partner organizations.
Collaborating on other COMS Project work, such as media analyses, reports, Landscape Scans, and rapid response work.
The other 50% of the work will be on client projects, working closely with agency principals and eventually leading client work, which may include some or all of the following: Leading internal and client meetings.
Collaborating on plan development for clients, proactively providing ideas, guidance, and capacity to clients and partners throughout campaigns and projects, ensuring tactics are aligned with goals, and ensuring goals are met throughout a project lifetime.
Executing communications strategies that include messaging, strategy, earned, and digital media tactics.
Project reporting, including providing media and social media reports, project evaluations, and leading debriefings.
Creating and executing digital campaigns, including social media strategies; website, text/sms campaigns, and digital advertising.
(Preferred but not required) Developing and implementing media relations activities, which may include: Drafting materials including press releases, pitches, quotes/statements, fact sheets, talking points, speeches, op-eds and letters to the editor.
Pitching written pieces and spokespeople to, and building relationships with local and national, progressive and ethnic media contacts at print, radio, digital, podcast, political and TV outlets.
Managing rapid response and crisis communications efforts, including developing messages and implementing earned media strategies.
Preparing for and attending meetings and events on behalf of the agency and/or clients.
Conducting online research and reporting on various client-related topics, especially related to media and social media visibility and metrics.
Managing outside vendors and consultants.
Assisting with new business pitches and proposals and funder meetings as needed.
Qualifications:
Bachelor’s degree or equivalent experience.
Must have at least 4 – 6 (Associate Dir.) or 5-7 (Director) years of workplace experience in communications and/or media; experience working on advocacy campaigns or with non-profit organizations a plus.
Experience in the reproductive rights and justice field preferred.
Experience leading digital campaigns and social media strategy.
Deep experience working in a multicultural environment, with racially diverse clients and staff, where a commitment to equity and inclusion is an institutional value; knowledge and comfort with racial justice issues.
Experience writing for women of color, racial justice, and/or reproductive justice topics; experience pitching women of color in the media.
Ability to lead creative sessions, develop messaging and message strategy.
Develop, execute and deliver excellent media relations results.
Proven and highly effective organizational skills and strong writing skills a must.
Proficiency with Microsoft Word, Excel, and PowerPoint.
Experience with tracking, analytics, research, and webinar software.
Some travel may be required.
Bilingual is a plus.
You will thrive in this role if you are someone who:
Excels in a fast-paced, team-based, participatory environment and has an aptitude for working under and meeting tight deadlines.
Can work autonomously, multitask and shift priorities as needed.
Is comfortable with a virtual office and online project management systems.
Has a commitment to and knowledge about political and cultural issues related to women’s health, gender justice, racial justice, and social justice issues.
Is committed and experienced in practices for equity, inclusion, and justice in the workplace.
Loves creativity and delivering results.
Loves working with a smart, committed team from diverse backgrounds in a low-ego, low-drama, collaborative environment.
Details:
Location — Negotiable.
Salary — $85,000 – 115,000, commensurate with experience. This is an intentionally wide range because we are open to either Associate Director or Director-level applicants.
Benefits- Full health, vision and dental insurance, paid vacation and holidays, 12 weeks paid family leave, 401(k) with 4% match after one year, work from home benefits, and a family-friendly, fun workplace.
Women, people of color, and LGBTQ+ people are strongly encouraged to apply.
To apply:
Please send resume, cover letter, two writing samples, and three references to jobs@conwaystrategic.com
About ConwayStrategic
ConwayStrategic is a boutique firm specializing in developing innovative, research-driven public relations, messaging, and advocacy strategies to influence public opinion and create culture change.
Our team consists of talented, driven, curious people who have can-do attitudes, approach work with passion and determination, learn quickly and work effectively in a fast-paced, rapidly changing environment. We’ve led organizations and multi-million dollar campaigns, so we know industry best practices and we bring our experience in grassroots organizing, politics, policy, coalition management and more to all our client work. ConwayStrategic has a collaborative, no-drama work setting, in which we respect each other’s work-life balance while doing what it takes to get the job done.
Aug 04, 2021
Full time
Are you passionate about reproductive justice, economic justice, and racial justice? Do you eat the news for breakfast and take to social media when you see injustice? If so, you should consider joining our team!
ConwayStrategic is seeking a new Communications team member and we will consider people at either the Associate Director or Director level; job will be adjusted accordingly. The successful candidate will lead and support communications projects for progressive clients. Communications Directors lead or co-lead client accounts and work closely with partners in the field. They will also play a key role in the COMS Project, which is an opinion research and messaging collaborative for the reproductive health, rights, and justice (RHRJ) movement.
The successful candidate will have strong project management and strategic messaging skills, and experience working with coalitions. While not all our clients are in the RHRJ field, knowledge of the reproductive rights/reproductive justice landscape is helpful.
Position Responsibilities:
Approximately 50% of this person’s time will be devoted to developing and implementing strategies to advance the COMS Project, which is increases coordinated, effective messages, and message strategies for the RHRJ movement. The work will include: Working closely with partners to assess messaging needs, incorporate their input, and negotiate differences in opinion on message strategies;
Understanding and applying relevant opinion research to new or updated messages;
Creating powerful, non-stigmatizing messages that move public opinion; and
Promoting and tracking message uptake, iterating, and improving messages over time.
Planning and leading message trainings for clients and partner organizations.
Collaborating on other COMS Project work, such as media analyses, reports, Landscape Scans, and rapid response work.
The other 50% of the work will be on client projects, working closely with agency principals and eventually leading client work, which may include some or all of the following: Leading internal and client meetings.
Collaborating on plan development for clients, proactively providing ideas, guidance, and capacity to clients and partners throughout campaigns and projects, ensuring tactics are aligned with goals, and ensuring goals are met throughout a project lifetime.
Executing communications strategies that include messaging, strategy, earned, and digital media tactics.
Project reporting, including providing media and social media reports, project evaluations, and leading debriefings.
Creating and executing digital campaigns, including social media strategies; website, text/sms campaigns, and digital advertising.
(Preferred but not required) Developing and implementing media relations activities, which may include: Drafting materials including press releases, pitches, quotes/statements, fact sheets, talking points, speeches, op-eds and letters to the editor.
Pitching written pieces and spokespeople to, and building relationships with local and national, progressive and ethnic media contacts at print, radio, digital, podcast, political and TV outlets.
Managing rapid response and crisis communications efforts, including developing messages and implementing earned media strategies.
Preparing for and attending meetings and events on behalf of the agency and/or clients.
Conducting online research and reporting on various client-related topics, especially related to media and social media visibility and metrics.
Managing outside vendors and consultants.
Assisting with new business pitches and proposals and funder meetings as needed.
Qualifications:
Bachelor’s degree or equivalent experience.
Must have at least 4 – 6 (Associate Dir.) or 5-7 (Director) years of workplace experience in communications and/or media; experience working on advocacy campaigns or with non-profit organizations a plus.
Experience in the reproductive rights and justice field preferred.
Experience leading digital campaigns and social media strategy.
Deep experience working in a multicultural environment, with racially diverse clients and staff, where a commitment to equity and inclusion is an institutional value; knowledge and comfort with racial justice issues.
Experience writing for women of color, racial justice, and/or reproductive justice topics; experience pitching women of color in the media.
Ability to lead creative sessions, develop messaging and message strategy.
Develop, execute and deliver excellent media relations results.
Proven and highly effective organizational skills and strong writing skills a must.
Proficiency with Microsoft Word, Excel, and PowerPoint.
Experience with tracking, analytics, research, and webinar software.
Some travel may be required.
Bilingual is a plus.
You will thrive in this role if you are someone who:
Excels in a fast-paced, team-based, participatory environment and has an aptitude for working under and meeting tight deadlines.
Can work autonomously, multitask and shift priorities as needed.
Is comfortable with a virtual office and online project management systems.
Has a commitment to and knowledge about political and cultural issues related to women’s health, gender justice, racial justice, and social justice issues.
Is committed and experienced in practices for equity, inclusion, and justice in the workplace.
Loves creativity and delivering results.
Loves working with a smart, committed team from diverse backgrounds in a low-ego, low-drama, collaborative environment.
Details:
Location — Negotiable.
Salary — $85,000 – 115,000, commensurate with experience. This is an intentionally wide range because we are open to either Associate Director or Director-level applicants.
Benefits- Full health, vision and dental insurance, paid vacation and holidays, 12 weeks paid family leave, 401(k) with 4% match after one year, work from home benefits, and a family-friendly, fun workplace.
Women, people of color, and LGBTQ+ people are strongly encouraged to apply.
To apply:
Please send resume, cover letter, two writing samples, and three references to jobs@conwaystrategic.com
About ConwayStrategic
ConwayStrategic is a boutique firm specializing in developing innovative, research-driven public relations, messaging, and advocacy strategies to influence public opinion and create culture change.
Our team consists of talented, driven, curious people who have can-do attitudes, approach work with passion and determination, learn quickly and work effectively in a fast-paced, rapidly changing environment. We’ve led organizations and multi-million dollar campaigns, so we know industry best practices and we bring our experience in grassroots organizing, politics, policy, coalition management and more to all our client work. ConwayStrategic has a collaborative, no-drama work setting, in which we respect each other’s work-life balance while doing what it takes to get the job done.
Our TTEC work from home team has 41 preferred residency states. We do not hire residents of AK, CA, HI or outside of the United States
We’re hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Work from Home Bilingual Customer Service Representative – Spanish.
Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today’s environment. We know we’re stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.
About TTEC:
We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.
TTEC at home Now is the time to do this all from your contemporary home office through our TTEC at home program. We don’t miss a beat for our clients and their customers. And we don’t miss a beat for you. As a TTEC at home team member, you'll enjoy the same benefits, training and customized support to be successful in your position as associates at our physical locations. We stay connected through video meetings, regular coaching sessions, collaborative forums, and yes even fun engagement activities so you can connect with colleagues from across the country both professionally and personally. And last but not least, a work at home associate job can level up into a full career through our gamified training and career development.
What You Can Expect
Knowledgeable, encouraging, supporting and present leadership
Diverse and community minded organization
Career-growth and lots of learning opportunities for aspiring minds
TTEC at home offers full-time, part-time, and seasonal roles. Depending on the program, role and local minimum wage guidelines, base hourly wages range from $12.75 to $17.50.
And yes...all the competitive performance bonus opportunities, health and wellbeing, financial and income protection, and paid leave benefits you'd expect and maybe a few that would pleasantly surprise you. For full details on our benefits, visit https://mybenefits.ttec.com/us/candidates/ .
Why You? What You Bring:
Connections are everything here at TTEC. That means we connect with our customers, our teammates and most importantly with you. And the ability to connect yourself is what you bring to the table… along with the following:
Bilingual in English and Spanish required
High school graduate or equivalent
Exceptional communication skills
Ability to thrive in a dynamic environment
Six months or more of customer service experience
A quiet, private place in your home where you can work without background noise (trust us, you'll appreciate the quiet)
The Equipment You'll Need:
Your own computer with these technical requirements (sorry no Apple, Chrome OS or tablets)
Internet speed > 15 Mbps. A hardwired direct connection to your home router is recommended. Wi-Fi connections are permitted on some assignments
While we recommend a USB wired headset, if you have a headset already, you may be able to use that (except for Bluetooth headsets)
Smart phone or another device that runs IOS or Android (iPad etc.) for your daily log-in
TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don’t take our word for it — check out some our women in leadership and diversity awards on TTECjobs.com.
#LI-REMOTE
https://ttec.taleo.net/careersection/10020/jobdetail.ftl?job=02YL4&lang=en&src=JB-27120
Jul 14, 2021
Full time
Our TTEC work from home team has 41 preferred residency states. We do not hire residents of AK, CA, HI or outside of the United States
We’re hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Work from Home Bilingual Customer Service Representative – Spanish.
Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today’s environment. We know we’re stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.
About TTEC:
We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.
TTEC at home Now is the time to do this all from your contemporary home office through our TTEC at home program. We don’t miss a beat for our clients and their customers. And we don’t miss a beat for you. As a TTEC at home team member, you'll enjoy the same benefits, training and customized support to be successful in your position as associates at our physical locations. We stay connected through video meetings, regular coaching sessions, collaborative forums, and yes even fun engagement activities so you can connect with colleagues from across the country both professionally and personally. And last but not least, a work at home associate job can level up into a full career through our gamified training and career development.
What You Can Expect
Knowledgeable, encouraging, supporting and present leadership
Diverse and community minded organization
Career-growth and lots of learning opportunities for aspiring minds
TTEC at home offers full-time, part-time, and seasonal roles. Depending on the program, role and local minimum wage guidelines, base hourly wages range from $12.75 to $17.50.
And yes...all the competitive performance bonus opportunities, health and wellbeing, financial and income protection, and paid leave benefits you'd expect and maybe a few that would pleasantly surprise you. For full details on our benefits, visit https://mybenefits.ttec.com/us/candidates/ .
Why You? What You Bring:
Connections are everything here at TTEC. That means we connect with our customers, our teammates and most importantly with you. And the ability to connect yourself is what you bring to the table… along with the following:
Bilingual in English and Spanish required
High school graduate or equivalent
Exceptional communication skills
Ability to thrive in a dynamic environment
Six months or more of customer service experience
A quiet, private place in your home where you can work without background noise (trust us, you'll appreciate the quiet)
The Equipment You'll Need:
Your own computer with these technical requirements (sorry no Apple, Chrome OS or tablets)
Internet speed > 15 Mbps. A hardwired direct connection to your home router is recommended. Wi-Fi connections are permitted on some assignments
While we recommend a USB wired headset, if you have a headset already, you may be able to use that (except for Bluetooth headsets)
Smart phone or another device that runs IOS or Android (iPad etc.) for your daily log-in
TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don’t take our word for it — check out some our women in leadership and diversity awards on TTECjobs.com.
#LI-REMOTE
https://ttec.taleo.net/careersection/10020/jobdetail.ftl?job=02YL4&lang=en&src=JB-27120
We’re hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Work from Home French Bilingual Automotive Parts Specialist. Our TTEC work from home team has 41 preferred residency states. We do not hire residents of AK, CA, HI or outside of the United States.
TTEC at home
Now is the time to do this all from your contemporary home office through our TTEC at home program. We don’t miss a beat for our clients and their customers. And we don’t miss a beat for you. As a TTEC at home team member, you'll enjoy the same benefits, training and customized support to be successful in your position as associates at our physical locations. We stay connected through video meetings, regular coaching sessions, collaborative forums, and yes even fun engagement activities so you can connect with colleagues from across the country both professionally and personally. And last but not least, a work at home associate job can level up into a full career through our gamified training and career development.
What You Can Expect
Knowledgeable, encouraging, supporting and present leadership
Diverse and community minded organization
Career-growth and lots of learning opportunities for aspiring minds
The base hourly wage is $19.50 or local minimum wage whichever is higher
And yes...all the competitive performance bonus opportunities, health and wellbeing, financial and income protection, and paid leave benefits you'd expect and maybe a few that would pleasantly surprise you. For full details on our benefits, visit https://mybenefits.ttec.com/us/candidates/ .
On a typical day, you'll
Parts Ordering and Status
Backordered item ETA
Order cancelation
Parts Pricing
Place outbound phone calls to dealerships to follow up on recent inquiries
Grow personally and professionally
Gain experience and pursue a career
Why You? What You Bring
Connections are everything here at TTEC. That means we connect with our customers, our teammates and most importantly with you. And the ability to connect yourself is what you bring to the table… along with the following:
Must be fluent in French and English
Minimum of 2 years’ experience as an automotive parts specialist
Thorough knowledge of automobile mechanical and electronic functions
Excellent computer skills
Ability to multi-task
Excellent communication skills
A quiet, private place in your home where you can work without background noise (trust us, you'll appreciate the quiet)
The Equipment You'll Need
Your own computer with these technical requirements (sorry no Apple, Chrome OS or tablets)
Internet speed > 15 Mbps. A hardwired direct connection to your home router is recommended. Wi-Fi connections are permitted on some assignments
While we recommend a USB wired headset, if you have a headset already, you may be able to use that (except for Bluetooth headsets)
Smart phone or another device that runs IOS or Android (iPad etc.) for your daily log-in
TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don’t take our word for it — check out some our women in leadership and diversity awards on TTECjobs.com.
For more information about TTEC, visit ttecjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.
Jul 08, 2021
Full time
We’re hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Work from Home French Bilingual Automotive Parts Specialist. Our TTEC work from home team has 41 preferred residency states. We do not hire residents of AK, CA, HI or outside of the United States.
TTEC at home
Now is the time to do this all from your contemporary home office through our TTEC at home program. We don’t miss a beat for our clients and their customers. And we don’t miss a beat for you. As a TTEC at home team member, you'll enjoy the same benefits, training and customized support to be successful in your position as associates at our physical locations. We stay connected through video meetings, regular coaching sessions, collaborative forums, and yes even fun engagement activities so you can connect with colleagues from across the country both professionally and personally. And last but not least, a work at home associate job can level up into a full career through our gamified training and career development.
What You Can Expect
Knowledgeable, encouraging, supporting and present leadership
Diverse and community minded organization
Career-growth and lots of learning opportunities for aspiring minds
The base hourly wage is $19.50 or local minimum wage whichever is higher
And yes...all the competitive performance bonus opportunities, health and wellbeing, financial and income protection, and paid leave benefits you'd expect and maybe a few that would pleasantly surprise you. For full details on our benefits, visit https://mybenefits.ttec.com/us/candidates/ .
On a typical day, you'll
Parts Ordering and Status
Backordered item ETA
Order cancelation
Parts Pricing
Place outbound phone calls to dealerships to follow up on recent inquiries
Grow personally and professionally
Gain experience and pursue a career
Why You? What You Bring
Connections are everything here at TTEC. That means we connect with our customers, our teammates and most importantly with you. And the ability to connect yourself is what you bring to the table… along with the following:
Must be fluent in French and English
Minimum of 2 years’ experience as an automotive parts specialist
Thorough knowledge of automobile mechanical and electronic functions
Excellent computer skills
Ability to multi-task
Excellent communication skills
A quiet, private place in your home where you can work without background noise (trust us, you'll appreciate the quiet)
The Equipment You'll Need
Your own computer with these technical requirements (sorry no Apple, Chrome OS or tablets)
Internet speed > 15 Mbps. A hardwired direct connection to your home router is recommended. Wi-Fi connections are permitted on some assignments
While we recommend a USB wired headset, if you have a headset already, you may be able to use that (except for Bluetooth headsets)
Smart phone or another device that runs IOS or Android (iPad etc.) for your daily log-in
TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don’t take our word for it — check out some our women in leadership and diversity awards on TTECjobs.com.
For more information about TTEC, visit ttecjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.
Being a Nielsen Field Representative allows you to make your friends with boring jobs jealous and work with the best because no company in the world knows more about consumers than Nielsen. That means you never stop learning because our world is your classroom.
What does a Field Representative do? Field Representatives build and maintain relationships with Nielsen Families/Households and educate Panel Members on the proper use of our equipment. Field Representatives install, maintain and troubleshoot proprietary hardware and software in our sample homes to capture three screen audience measurements - Mobile, Online, and TV.
Nielsen follows CDC guidelines for COVID. This position is a combination of phone and in field work. Nielsen will provide you with the (PPE) “Personal Protective Equipment” needed to be protected in the Field.
JOB DUTIES ● Establish and maintain long term relationships with assigned Nielsen Families/Households ● Install Nielsen measurement equipment in newly assigned Nielsen Families/Households ● Drive to selected homes within a designated territory, using company-provided vehicle ● Identify problems and troubleshoot data/equipment ● Ensure collection and transmission equipment is properly installed and configured to transmit necessary audience data ● Respond to calls from assigned Nielsen Families/Households and ensure equipment is maintained and operating effectively ● Prioritize, schedule and complete all work in compliance with established policy and guidelines in assigned territory ● Accurately collect and report demographics and audience information using Nielsen proprietary software ● Educate and coach Panel Members on proper operation and usage of Nielsen equipment ● Negotiate and maintain cooperation of Panel Members, solicit additional participation in Nielsen samples, such as PC measurement, portable video, and others
QUALIFICATIONS The successful candidate will possess the following qualities: Position requires bending and lifting television sets. ● Ability to work in non-traditional schedule, including evenings and weekends ● Strong technical skills which may include: previous experience with consumer electronics. software systems and networking knowledge ● Superior customer service skills and ability to connect with Nielsen Families ● Excellent organizational/time management skills ● Minimum High School Diploma/GED with 2-5 years equivalent work experience ● Computer/Smart Phone/Tablet proficiency; ability to use email, spreadsheets, and other applications ● Must have a valid Driver’s License and satisfactory driving record
PREFERRED QUALIFICATIONS ● Technical diploma, Certificate of Completion, Associate's degree or military experience is a plus ● Bilingual language skills are a plus What does the benefits package include? Our comprehensive benefits package is effective day 1 of employment. That's right– We provide you with full benefits on your first day of work. We are happy to offer you various health and well-being benefits, unlimited career potential, top-of-the-line training, paid time off, and a company car to just name a few. ● Extensive paid sales training program. May require travel in various markets for training – lodging and transportation included ● Competitive compensation that includes annual base salary, performance-based bonus plan Company car, including insurance, gas, and maintenance saving you as much as $8,000 per year ● Laptop, home printer, and cell phone with your monthly talk and data service provided ● 401(k) Plan with company match and Employee Stock Purchase Program ● Tuition reimbursement ● Paid time off to encourage time for you to find balance, rest, and re-energize: 10 vacation days, 6 personal days, 7 company holidays, 10 sick days, maternity leave (12 weeks) and paternity leave (12 weeks)
All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
ABOUT NIELSEN
As the arbiter of truth, Nielsen Global Media fuels the media industry with unbiased, reliable data about what people watch and listen to. To discover what’s true, we measure across all channels and platforms—from podcasts to streaming TV to social media. And when companies and advertisers are armed with the truth, they have a deeper understanding of their audiences and can accelerate growth.
Do you want to move the industry forward with Nielsen? Our people are the driving force. Your thoughts, ideas and expertise can propel us forward. Whether you have fresh thinking around maximizing a new technology or you see a gap in the market, we are here to listen and take action. Our team is made strong by a diversity of thoughts, experiences, skills, and backgrounds. You’ll enjoy working with smart, fun, curious colleagues, who are passionate about their work. Come be part of a team that motivates you to do your best work!
Nielsen is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.
May 11, 2021
Full time
Being a Nielsen Field Representative allows you to make your friends with boring jobs jealous and work with the best because no company in the world knows more about consumers than Nielsen. That means you never stop learning because our world is your classroom.
What does a Field Representative do? Field Representatives build and maintain relationships with Nielsen Families/Households and educate Panel Members on the proper use of our equipment. Field Representatives install, maintain and troubleshoot proprietary hardware and software in our sample homes to capture three screen audience measurements - Mobile, Online, and TV.
Nielsen follows CDC guidelines for COVID. This position is a combination of phone and in field work. Nielsen will provide you with the (PPE) “Personal Protective Equipment” needed to be protected in the Field.
JOB DUTIES ● Establish and maintain long term relationships with assigned Nielsen Families/Households ● Install Nielsen measurement equipment in newly assigned Nielsen Families/Households ● Drive to selected homes within a designated territory, using company-provided vehicle ● Identify problems and troubleshoot data/equipment ● Ensure collection and transmission equipment is properly installed and configured to transmit necessary audience data ● Respond to calls from assigned Nielsen Families/Households and ensure equipment is maintained and operating effectively ● Prioritize, schedule and complete all work in compliance with established policy and guidelines in assigned territory ● Accurately collect and report demographics and audience information using Nielsen proprietary software ● Educate and coach Panel Members on proper operation and usage of Nielsen equipment ● Negotiate and maintain cooperation of Panel Members, solicit additional participation in Nielsen samples, such as PC measurement, portable video, and others
QUALIFICATIONS The successful candidate will possess the following qualities: Position requires bending and lifting television sets. ● Ability to work in non-traditional schedule, including evenings and weekends ● Strong technical skills which may include: previous experience with consumer electronics. software systems and networking knowledge ● Superior customer service skills and ability to connect with Nielsen Families ● Excellent organizational/time management skills ● Minimum High School Diploma/GED with 2-5 years equivalent work experience ● Computer/Smart Phone/Tablet proficiency; ability to use email, spreadsheets, and other applications ● Must have a valid Driver’s License and satisfactory driving record
PREFERRED QUALIFICATIONS ● Technical diploma, Certificate of Completion, Associate's degree or military experience is a plus ● Bilingual language skills are a plus What does the benefits package include? Our comprehensive benefits package is effective day 1 of employment. That's right– We provide you with full benefits on your first day of work. We are happy to offer you various health and well-being benefits, unlimited career potential, top-of-the-line training, paid time off, and a company car to just name a few. ● Extensive paid sales training program. May require travel in various markets for training – lodging and transportation included ● Competitive compensation that includes annual base salary, performance-based bonus plan Company car, including insurance, gas, and maintenance saving you as much as $8,000 per year ● Laptop, home printer, and cell phone with your monthly talk and data service provided ● 401(k) Plan with company match and Employee Stock Purchase Program ● Tuition reimbursement ● Paid time off to encourage time for you to find balance, rest, and re-energize: 10 vacation days, 6 personal days, 7 company holidays, 10 sick days, maternity leave (12 weeks) and paternity leave (12 weeks)
All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
ABOUT NIELSEN
As the arbiter of truth, Nielsen Global Media fuels the media industry with unbiased, reliable data about what people watch and listen to. To discover what’s true, we measure across all channels and platforms—from podcasts to streaming TV to social media. And when companies and advertisers are armed with the truth, they have a deeper understanding of their audiences and can accelerate growth.
Do you want to move the industry forward with Nielsen? Our people are the driving force. Your thoughts, ideas and expertise can propel us forward. Whether you have fresh thinking around maximizing a new technology or you see a gap in the market, we are here to listen and take action. Our team is made strong by a diversity of thoughts, experiences, skills, and backgrounds. You’ll enjoy working with smart, fun, curious colleagues, who are passionate about their work. Come be part of a team that motivates you to do your best work!
Nielsen is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.
Join our TTEC work from home team if you reside in 41 out of 50 states. We cannot accept applications for residents of AK, CA, CO, HI, IL, MA, MD, NY or WA or outside of the United States.
We're hiring and are looking to team up with you to help us deliver exceptional customer service experiences as a Work from Home Bilingual Licensed Healthcare Insurance Agent – Spanish
Our purpose is to deliver humanity to business – and it's more relevant than ever before in today's environment. As TTEC team members, we lift each other up, deliver smiles, and support our communities. Join us in our commitment to elevate amazing customer service experiences.
About TTEC:
We help global brands provide great experience to their customers, build customer loyalty, and grow their businesses. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human that deliver lasting value for everyone. Your role brings that principle to life.
TTEC at home Now is the time to do this all from your contemporary home office through our TTEC at home program. We don't miss a beat for our clients and their customers. And we don't miss a beat for you. As a TTEC at home team member, you'll enjoy the same benefits, training and customized support to be successful in your position as associates at our physical locations. We stay connected through video meetings, regular coaching sessions, collaborative forums, and yes even fun engagement activities so you can connect with colleagues from across the country both professionally and personally. And last but not least, a work at home associate job can level up into a full career through our gamified training and career development.
On a typical day, you'll:
Consult with customers on health-related products and services to provide the best solutions for their health and financial well-being
Assist Medicare-eligible individuals in selecting the products and services that best meets their needs
Answer questions related to coverage and annual changes on healthcare plans, pharmacy networks and drug formularies
Aid customers with the enrollment process
Qualify customers to join community meetings and schedule in-home appointments
As a TTEC Work from Home Licensed Healthcare Insurance Agent, you'll enjoy:
Career advancement opportunities
Employee rewards and discounts
Continuous training and mentoring – lots of learning for aspiring minds
Diverse, inclusive, and community-minded organization
A fun and encouraging work group
All license fees are paid for by TTEC as your employer
Why you? What you bring:
Connections are everything here at TTEC. That means we connect with our customers, our teammates and most importantly, with you. And that ability to connect yourself is what you bring to the table; along with the following…
Active health insurance license is required
Bilingual in English and Spanish required
You've done the sales thing… at least six months.
Excellent communication skills
Ability to be empathetic, positive and upbeat in written and verbal communications
An ability to adapt and excel in a dynamic work environment
High school graduate or equivalent
Handy with MS Windows and other computer applications
The passion and drive to make a difference
A quiet, private place in your home where you can work without background noise (trust us, you'll appreciate the quiet)
The equipment you'll need:
Your work equipment, including the computer, mouse, and headset, will be provided by TTEC
Ability to hardwire (ethernet) direct to your internet modem or home router
Apply today:
Sounds like you? Then come connect with us...It takes just a few simple steps to get started:
Click the Apply Now button below
Complete our short online application
Check your email for follow up and next steps
TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don’t take our word for it — check out some our women in leadership and diversity awards on TTECjobs.com.
If you're a military veteran, active duty guard or reserves, or a military spouse:
We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving!
For more information about TTEC, visit ttecjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.
#WorkFromHome #WorkFromHomeJobs #AtHomeJobs #LicensedHealthInsuranceAgent #HealthInsuranceJobs #HealthcareInsurance #HealthInsurance #InsuranceJobs #InsuranceSales #InsuranceSalesJobs #Sales
https://ttec.taleo.net/careersection/10020/jobdetail.ftl?job=02WS4&src=
Apr 13, 2021
Full time
Join our TTEC work from home team if you reside in 41 out of 50 states. We cannot accept applications for residents of AK, CA, CO, HI, IL, MA, MD, NY or WA or outside of the United States.
We're hiring and are looking to team up with you to help us deliver exceptional customer service experiences as a Work from Home Bilingual Licensed Healthcare Insurance Agent – Spanish
Our purpose is to deliver humanity to business – and it's more relevant than ever before in today's environment. As TTEC team members, we lift each other up, deliver smiles, and support our communities. Join us in our commitment to elevate amazing customer service experiences.
About TTEC:
We help global brands provide great experience to their customers, build customer loyalty, and grow their businesses. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human that deliver lasting value for everyone. Your role brings that principle to life.
TTEC at home Now is the time to do this all from your contemporary home office through our TTEC at home program. We don't miss a beat for our clients and their customers. And we don't miss a beat for you. As a TTEC at home team member, you'll enjoy the same benefits, training and customized support to be successful in your position as associates at our physical locations. We stay connected through video meetings, regular coaching sessions, collaborative forums, and yes even fun engagement activities so you can connect with colleagues from across the country both professionally and personally. And last but not least, a work at home associate job can level up into a full career through our gamified training and career development.
On a typical day, you'll:
Consult with customers on health-related products and services to provide the best solutions for their health and financial well-being
Assist Medicare-eligible individuals in selecting the products and services that best meets their needs
Answer questions related to coverage and annual changes on healthcare plans, pharmacy networks and drug formularies
Aid customers with the enrollment process
Qualify customers to join community meetings and schedule in-home appointments
As a TTEC Work from Home Licensed Healthcare Insurance Agent, you'll enjoy:
Career advancement opportunities
Employee rewards and discounts
Continuous training and mentoring – lots of learning for aspiring minds
Diverse, inclusive, and community-minded organization
A fun and encouraging work group
All license fees are paid for by TTEC as your employer
Why you? What you bring:
Connections are everything here at TTEC. That means we connect with our customers, our teammates and most importantly, with you. And that ability to connect yourself is what you bring to the table; along with the following…
Active health insurance license is required
Bilingual in English and Spanish required
You've done the sales thing… at least six months.
Excellent communication skills
Ability to be empathetic, positive and upbeat in written and verbal communications
An ability to adapt and excel in a dynamic work environment
High school graduate or equivalent
Handy with MS Windows and other computer applications
The passion and drive to make a difference
A quiet, private place in your home where you can work without background noise (trust us, you'll appreciate the quiet)
The equipment you'll need:
Your work equipment, including the computer, mouse, and headset, will be provided by TTEC
Ability to hardwire (ethernet) direct to your internet modem or home router
Apply today:
Sounds like you? Then come connect with us...It takes just a few simple steps to get started:
Click the Apply Now button below
Complete our short online application
Check your email for follow up and next steps
TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don’t take our word for it — check out some our women in leadership and diversity awards on TTECjobs.com.
If you're a military veteran, active duty guard or reserves, or a military spouse:
We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving!
For more information about TTEC, visit ttecjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.
#WorkFromHome #WorkFromHomeJobs #AtHomeJobs #LicensedHealthInsuranceAgent #HealthInsuranceJobs #HealthcareInsurance #HealthInsurance #InsuranceJobs #InsuranceSales #InsuranceSalesJobs #Sales
https://ttec.taleo.net/careersection/10020/jobdetail.ftl?job=02WS4&src=
Salary: $51,720 /year Salary with Master's Degree: $52,720 /year
GEICO is looking for bright and driven future leaders to join our accelerated Management Development Program. The goal of this fast-track management training program is to develop business leaders to help us continue on our path of steady growth, profitability and success. As a management trainee, you will learn what makes GEICO one of the fastest growing auto insurer in the U.S. and the choice of more than 19 million customers. Our program is designed to provide you with the support, guidance and challenge to prepare you to one day manage a team of bilingual agents within our Customer Service department
Durante este programa de desarrollo lograrás:
Asistir a entrenamientos pagados y destacados de la industria y obtener tu licencia profesional de seguros.
Adquirir experiencia directa y práctica en servicio al cliente, la cual te ayudará a fomentar tu credibilidad profesional haciendo el trabajo que liderarás en el futuro.
Aprender y recibir mentoría de los gerentes exitosos de GEICO.
Desarrollar tu habilidad para motivar, inspirar y construir un equipo por medio de nuestro currículo integral de preparación de supervisores, seminarios de desarrollo profesional y foros de gerencia.
Entrenar colaboradores y demostrar tus habilidades de liderazgo.
Trabajar en iniciativas actuales de la compañía e influir en ellas de manera significativa.
Demostrar tu capacidad de alcanzar resultados sobresalientes.
Este programa es tu primer paso para construir una carrera gratificante en GEICO. Si eres intelectualmente curioso y estás determinado a ser el mejor, no habrán límites para que avances profesionalmente aquí.
Benefits: As a management trainee, you’ll enjoy our Total Rewards Program * to help secure your financial future and preserve your health and well-being, including:
Premier Medical, Dental and Vision Insurance with no waiting period**
Paid Vacation, Sick and Parental Leave
401(k) Plan with Profit Sharing
Tuition Reimbursement
Paid Training and Licensures
Qualifications & Skills:
Bachelor’s degree required
At least 3.0 cumulative undergraduate GPA
Demonstrated leadership experience, within the community and/or at work
Well-developed analytical, problem-solving and decision-making skills
Strong attention to detail, and organizational, time management and decision-making skills
Required for Remote Work:
A quiet workplace so you can focus on delivering excellent service to our customers
Must live in a location that can leverage an existing high-speed internet service
Minimum upload speed 5 MB/s, preferred upload speed 25 MB/
Minimum download speed 25 MB/s, preferred download speed 50 MB/s
Candidates must provide and meet all technical requirements prior to the first day of training
Candidates must live within driving distance of the office location and be able to regularly commute to and from the office location as needed
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants. *Benefits may be different by location. Benefit eligibility requirements vary and may include length of service. **Coverage begins with the pay period after hire date. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.
Note: The safety of our associates, both current and future, is GEICO’s highest priority. At this time, most of our associates are working remotely due to the current COVID-19 pandemic. Candidates who are selected for this position will be trained remotely and must be able to work from home in a designated work area. Once GEICO determines it is safe for associates to return to the office, candidates will be required to work in the Tucson, AZ office.
Mar 17, 2021
Full time
Salary: $51,720 /year Salary with Master's Degree: $52,720 /year
GEICO is looking for bright and driven future leaders to join our accelerated Management Development Program. The goal of this fast-track management training program is to develop business leaders to help us continue on our path of steady growth, profitability and success. As a management trainee, you will learn what makes GEICO one of the fastest growing auto insurer in the U.S. and the choice of more than 19 million customers. Our program is designed to provide you with the support, guidance and challenge to prepare you to one day manage a team of bilingual agents within our Customer Service department
Durante este programa de desarrollo lograrás:
Asistir a entrenamientos pagados y destacados de la industria y obtener tu licencia profesional de seguros.
Adquirir experiencia directa y práctica en servicio al cliente, la cual te ayudará a fomentar tu credibilidad profesional haciendo el trabajo que liderarás en el futuro.
Aprender y recibir mentoría de los gerentes exitosos de GEICO.
Desarrollar tu habilidad para motivar, inspirar y construir un equipo por medio de nuestro currículo integral de preparación de supervisores, seminarios de desarrollo profesional y foros de gerencia.
Entrenar colaboradores y demostrar tus habilidades de liderazgo.
Trabajar en iniciativas actuales de la compañía e influir en ellas de manera significativa.
Demostrar tu capacidad de alcanzar resultados sobresalientes.
Este programa es tu primer paso para construir una carrera gratificante en GEICO. Si eres intelectualmente curioso y estás determinado a ser el mejor, no habrán límites para que avances profesionalmente aquí.
Benefits: As a management trainee, you’ll enjoy our Total Rewards Program * to help secure your financial future and preserve your health and well-being, including:
Premier Medical, Dental and Vision Insurance with no waiting period**
Paid Vacation, Sick and Parental Leave
401(k) Plan with Profit Sharing
Tuition Reimbursement
Paid Training and Licensures
Qualifications & Skills:
Bachelor’s degree required
At least 3.0 cumulative undergraduate GPA
Demonstrated leadership experience, within the community and/or at work
Well-developed analytical, problem-solving and decision-making skills
Strong attention to detail, and organizational, time management and decision-making skills
Required for Remote Work:
A quiet workplace so you can focus on delivering excellent service to our customers
Must live in a location that can leverage an existing high-speed internet service
Minimum upload speed 5 MB/s, preferred upload speed 25 MB/
Minimum download speed 25 MB/s, preferred download speed 50 MB/s
Candidates must provide and meet all technical requirements prior to the first day of training
Candidates must live within driving distance of the office location and be able to regularly commute to and from the office location as needed
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants. *Benefits may be different by location. Benefit eligibility requirements vary and may include length of service. **Coverage begins with the pay period after hire date. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.
Note: The safety of our associates, both current and future, is GEICO’s highest priority. At this time, most of our associates are working remotely due to the current COVID-19 pandemic. Candidates who are selected for this position will be trained remotely and must be able to work from home in a designated work area. Once GEICO determines it is safe for associates to return to the office, candidates will be required to work in the Tucson, AZ office.
Salary: $51,720 /year Salary with Master's Degree: $52,720 /year
GEICO is looking for bright and driven future leaders to join our accelerated Management Development Program. The goal of this fast-track management training program is to develop business leaders to help us continue on our path of steady growth, profitability and success. As a management trainee, you will learn what makes GEICO one of the fastest growing auto insurer in the U.S. and the choice of more than 19 million customers. Our program is designed to provide you with the support, guidance and challenge to prepare you to one day manage a team of bilingual agents within our Sales department.
Durante este programa de desarrollo lograrás:
Asistir a entrenamientos pagados y destacados de la industria y obtener tu licencia profesional de seguros.
Adquirir experiencia directa y práctica en servicio al cliente, la cual te ayudará a fomentar tu credibilidad profesional haciendo el trabajo que liderarás en el futuro.
Aprender y recibir mentoría de los gerentes exitosos de GEICO.
Desarrollar tu habilidad para motivar, inspirar y construir un equipo por medio de nuestro currículo integral de preparación de supervisores, seminarios de desarrollo profesional y foros de gerencia.
Entrenar colaboradores y demostrar tus habilidades de liderazgo.
Trabajar en iniciativas actuales de la compañía e influir en ellas de manera significativa.
Demostrar tu capacidad de alcanzar resultados sobresalientes.
Este programa es tu primer paso para construir una carrera gratificante en GEICO. Si eres intelectualmente curioso y estás determinado a ser el mejor, no habrán límites para que avances profesionalmente aquí.
Benefits:
As a management trainee, you’ll enjoy our Total Rewards Program * to help secure your financial future and preserve your health and well-being, including:
Premier Medical, Dental and Vision Insurance with no waiting period**
Paid Vacation, Sick and Parental Leave
401(k) Plan with Profit Sharing
Tuition Reimbursement
Paid Training and Licensures
Qualifications & Skills:
Bachelor’s degree required
At least 3.0 cumulative undergraduate GPA
Demonstrated leadership experience, within the community and/or at work
Well-developed analytical, problem-solving and decision-making skills
Strong attention to detail, and organizational, time management and decision-making skills
Required for Remote Work:
A quiet workplace so you can focus on delivering excellent service to our customers
Must live in a location that can leverage an existing high-speed internet service
Minimum upload speed 5 MB/s, preferred upload speed 25 MB/
Minimum download speed 25 MB/s, preferred download speed 50 MB/s
Candidates must provide and meet all technical requirements prior to the first day of training
Candidates must live within driving distance of the office location and be able to regularly commute to and from the office location as needed
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants. *Benefits may be different by location. Benefit eligibility requirements vary and may include length of service. **Coverage begins with the pay period after hire date. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.
Note: The safety of our associates, both current and future, is GEICO’s highest priority. At this time, most of our associates are working remotely due to the current COVID-19 pandemic. Candidates who are selected for this position will be trained remotely and must be able to work from home in a designated work area. Once GEICO determines it is safe for associates to return to the office, candidates will be required to work in the Tucson, AZ office.
Mar 17, 2021
Full time
Salary: $51,720 /year Salary with Master's Degree: $52,720 /year
GEICO is looking for bright and driven future leaders to join our accelerated Management Development Program. The goal of this fast-track management training program is to develop business leaders to help us continue on our path of steady growth, profitability and success. As a management trainee, you will learn what makes GEICO one of the fastest growing auto insurer in the U.S. and the choice of more than 19 million customers. Our program is designed to provide you with the support, guidance and challenge to prepare you to one day manage a team of bilingual agents within our Sales department.
Durante este programa de desarrollo lograrás:
Asistir a entrenamientos pagados y destacados de la industria y obtener tu licencia profesional de seguros.
Adquirir experiencia directa y práctica en servicio al cliente, la cual te ayudará a fomentar tu credibilidad profesional haciendo el trabajo que liderarás en el futuro.
Aprender y recibir mentoría de los gerentes exitosos de GEICO.
Desarrollar tu habilidad para motivar, inspirar y construir un equipo por medio de nuestro currículo integral de preparación de supervisores, seminarios de desarrollo profesional y foros de gerencia.
Entrenar colaboradores y demostrar tus habilidades de liderazgo.
Trabajar en iniciativas actuales de la compañía e influir en ellas de manera significativa.
Demostrar tu capacidad de alcanzar resultados sobresalientes.
Este programa es tu primer paso para construir una carrera gratificante en GEICO. Si eres intelectualmente curioso y estás determinado a ser el mejor, no habrán límites para que avances profesionalmente aquí.
Benefits:
As a management trainee, you’ll enjoy our Total Rewards Program * to help secure your financial future and preserve your health and well-being, including:
Premier Medical, Dental and Vision Insurance with no waiting period**
Paid Vacation, Sick and Parental Leave
401(k) Plan with Profit Sharing
Tuition Reimbursement
Paid Training and Licensures
Qualifications & Skills:
Bachelor’s degree required
At least 3.0 cumulative undergraduate GPA
Demonstrated leadership experience, within the community and/or at work
Well-developed analytical, problem-solving and decision-making skills
Strong attention to detail, and organizational, time management and decision-making skills
Required for Remote Work:
A quiet workplace so you can focus on delivering excellent service to our customers
Must live in a location that can leverage an existing high-speed internet service
Minimum upload speed 5 MB/s, preferred upload speed 25 MB/
Minimum download speed 25 MB/s, preferred download speed 50 MB/s
Candidates must provide and meet all technical requirements prior to the first day of training
Candidates must live within driving distance of the office location and be able to regularly commute to and from the office location as needed
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants. *Benefits may be different by location. Benefit eligibility requirements vary and may include length of service. **Coverage begins with the pay period after hire date. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.
Note: The safety of our associates, both current and future, is GEICO’s highest priority. At this time, most of our associates are working remotely due to the current COVID-19 pandemic. Candidates who are selected for this position will be trained remotely and must be able to work from home in a designated work area. Once GEICO determines it is safe for associates to return to the office, candidates will be required to work in the Tucson, AZ office.
Salary: $51,720 /year
Salary with Master's Degree: $52,720 /year
Bilingual (English/Spanish) Management Development / Management Trainee - Lakeland, FL
GEICO is looking for bright and driven future leaders to join our accelerated Management Development Program. The goal of this fast-track management training program is to develop business leaders to help us continue on our path of steady growth, profitability and success. As a management trainee, you will learn what makes GEICO one of the fastest growing auto insurer in the U.S. and the choice of more than 19 million customers.
Our program is designed to provide you with the support, guidance and challenge to prepare you to one day manage a team of bilingual agents within our Customer Service, Sales or Claims departments.
Durante este programa de desarrollo lograrás:
Asistir a entrenamientos pagados y destacados de la industria y obtener tu licencia profesional de seguros.
Adquirir experiencia directa y práctica en servicio al cliente, la cual te ayudará a fomentar tu credibilidad profesional haciendo el trabajo que liderarás en el futuro.
Aprender y recibir mentoría de los gerentes exitosos de GEICO.
Desarrollar tu habilidad para motivar, inspirar y construir un equipo por medio de nuestro currículo integral de preparación de supervisores, seminarios de desarrollo profesional y foros de gerencia.
Entrenar colaboradores y demostrar tus habilidades de liderazgo.
Trabajar en iniciativas actuales de la compañía e influir en ellas de manera significativa.
Demostrar tu capacidad de alcanzar resultados sobresalientes.
Este programa es tu primer paso para construir una carrera gratificante en GEICO. Si eres intelectualmente curioso y estás determinado a ser el mejor, no habrán límites para que avances profesionalmente aquí.
Benefits:
As a management trainee, you’ll enjoy our Total Rewards Program * to help secure your financial future and preserve your health and well-being, including:
Premier Medical, Dental and Vision Insurance with no waiting period**
Paid Vacation, Sick and Parental Leave
401(k) Plan with Profit Sharing
Tuition Reimbursement
Paid Training and Licensures
Qualifications & Skills:
Bachelor’s degree required
At least 3.0 cumulative undergraduate GPA
Demonstrated leadership experience, within the community and/or at work
Well-developed analytical, problem-solving and decision-making skills
Strong attention to detail, and organizational, time management and decision-making skills
Required for Remote Work:
A quiet workplace so you can focus on delivering excellent service to our customers
Must live in a location that can leverage an existing high-speed internet service
Minimum upload speed 5 MB/s, preferred upload speed 25 MB/
Minimum download speed 25 MB/s, preferred download speed 50 MB/s
Candidates must provide and meet all technical requirements prior to the first day of training
Candidates must live within driving distance of the office location and be able to regularly commute to and from the office location as needed
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
*Benefits may be different by location. Benefit eligibility requirements vary and may include length of service.
**Coverage begins with the pay period after hire date. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.
Note: The safety of our associates, both current and future, is GEICO’s highest priority. At this time, most of our associates are working remotely due to the current COVID-19 pandemic. Candidates who are selected for this position will be trained remotely and must be able to work from home in a designated work area. Once GEICO determines it is safe for associates to return to the office, candidates will be required to work in the Lakeland, FL office.
Mar 17, 2021
Full time
Salary: $51,720 /year
Salary with Master's Degree: $52,720 /year
Bilingual (English/Spanish) Management Development / Management Trainee - Lakeland, FL
GEICO is looking for bright and driven future leaders to join our accelerated Management Development Program. The goal of this fast-track management training program is to develop business leaders to help us continue on our path of steady growth, profitability and success. As a management trainee, you will learn what makes GEICO one of the fastest growing auto insurer in the U.S. and the choice of more than 19 million customers.
Our program is designed to provide you with the support, guidance and challenge to prepare you to one day manage a team of bilingual agents within our Customer Service, Sales or Claims departments.
Durante este programa de desarrollo lograrás:
Asistir a entrenamientos pagados y destacados de la industria y obtener tu licencia profesional de seguros.
Adquirir experiencia directa y práctica en servicio al cliente, la cual te ayudará a fomentar tu credibilidad profesional haciendo el trabajo que liderarás en el futuro.
Aprender y recibir mentoría de los gerentes exitosos de GEICO.
Desarrollar tu habilidad para motivar, inspirar y construir un equipo por medio de nuestro currículo integral de preparación de supervisores, seminarios de desarrollo profesional y foros de gerencia.
Entrenar colaboradores y demostrar tus habilidades de liderazgo.
Trabajar en iniciativas actuales de la compañía e influir en ellas de manera significativa.
Demostrar tu capacidad de alcanzar resultados sobresalientes.
Este programa es tu primer paso para construir una carrera gratificante en GEICO. Si eres intelectualmente curioso y estás determinado a ser el mejor, no habrán límites para que avances profesionalmente aquí.
Benefits:
As a management trainee, you’ll enjoy our Total Rewards Program * to help secure your financial future and preserve your health and well-being, including:
Premier Medical, Dental and Vision Insurance with no waiting period**
Paid Vacation, Sick and Parental Leave
401(k) Plan with Profit Sharing
Tuition Reimbursement
Paid Training and Licensures
Qualifications & Skills:
Bachelor’s degree required
At least 3.0 cumulative undergraduate GPA
Demonstrated leadership experience, within the community and/or at work
Well-developed analytical, problem-solving and decision-making skills
Strong attention to detail, and organizational, time management and decision-making skills
Required for Remote Work:
A quiet workplace so you can focus on delivering excellent service to our customers
Must live in a location that can leverage an existing high-speed internet service
Minimum upload speed 5 MB/s, preferred upload speed 25 MB/
Minimum download speed 25 MB/s, preferred download speed 50 MB/s
Candidates must provide and meet all technical requirements prior to the first day of training
Candidates must live within driving distance of the office location and be able to regularly commute to and from the office location as needed
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
*Benefits may be different by location. Benefit eligibility requirements vary and may include length of service.
**Coverage begins with the pay period after hire date. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.
Note: The safety of our associates, both current and future, is GEICO’s highest priority. At this time, most of our associates are working remotely due to the current COVID-19 pandemic. Candidates who are selected for this position will be trained remotely and must be able to work from home in a designated work area. Once GEICO determines it is safe for associates to return to the office, candidates will be required to work in the Lakeland, FL office.
SSP – Special Education (Eligibility Pool)
For more information visit our website to Apply:
http://Edjoin.org/sausd
Description:
BASIC FUNCTION: Under the direction of Certificated Personnel and School Site Administration to support students identified as Special Education in accordance with an Individualized Education Program (IEP); to support appropriate student behavior; to provide learning experiences to individual students and small groups; to perform a variety of supportive tasks and follow-up activities; and to do other related work as required.
REPRESENTATIVE DUTIES: The individual activities and duties of this position may vary with such factors as grade level, teacher methods, subject area, project goals, and physical demands of students as well as the achievement levels, capabilities, emotional needs, and background of students.
Accommodates student’s disabilities through implementation of specialized learning activities and linguistically appropriate goals and objectives.
Assists instructional and support personnel in the implementation of lessons, interventions, related to I.E.P. objectives, including linguistically appropriate goals and objectives.
Provides instructional support in a variety of settings, including general education classrooms and other settings as appropriate.
Assists in the preparation and modification of specialized instructional materials related to students’ individual needs.
Monitors and assists students in a variety of activities to improve educational objectives and English Language skills.
Supervises students in a variety of settings, including recess, fieldtrips, classroom, and/or lunchtime, on the school grounds, including assisting students in getting onto and off the bus.
Uses positive reinforcement and other appropriate techniques to assist students in the development of appropriate social behavior and an appreciation of human diversity.
Assists in the development and maintenance of a learning environment appropriate to special instructional and cultural needs of students.
Interprets and translates as appropriate.
Uses good judgment regarding appropriate action to assist injured or physically ill students.
Attends trainings in Special Education and related areas.
Maintains a variety of records and files, including confidential student records and information.
Maintains classroom or learning facility in a clean, organized, and sanitary manner.
Accompanies teacher on home visits as appropriate; may interpret as needed for non-English-speaking students or parents.
Communicates effectively, in both oral and written form.
Assists students in toileting as required, with attention to proper lifting techniques and precautionary health measures.
Requirements:
KNOWLEDGE AND ABILITIES:
KNOWLEDGE OF: Basic concepts of child growth and development and developmental behavior characteristics, particularly pertaining to pupils with special learning needs. Basic behavior management strategies and techniques relating to pupils experiencing atypical control problems. Basic subjects including arithmetic, grammar, spelling, and reading. Basic office procedures, methods, and computer equipment. Routine record keeping techniques. General concepts of child growth and development and child behavior characteristics. Techniques used in controlling, motivating, and tutoring students. English usage, punctuation, spelling, grammar, and math. Routine record keeping. General purposes and goals of public education. Specific subject area content as required in position assignment. Methods for effective cooperation with instructional staff and other adults. Safe working methods and procedures. Instructional techniques and methods of preparing instructional materials. Science, social studies, and history. Basic first aid, CPR, and written District procedures for universal precautions.
ABILITY TO: Make arithmetic calculations. Understand and follow oral and written directions. Communicate effectively with others, both orally and in writing. Establish and maintain effective working relationships with others. Understand and apply rules, regulations, procedures, and policies. Understand the exceptional needs of Special Education students and demonstrate compassion accordingly. Operate instructional and office machines. Assist with instructional activities in a classroom. Learn the procedures, functions, and limitations of assigned duties. Remain calm under stressful conditions. Bilingual Spanish proficiency preferred. Perform the essential functions of the job.
EDUCATIONAL AND EXPERIENCE: Any combination equivalent to graduation from high school and some training and/or experience in working with Special Education students. Must meet NCLB requirements – to meet requirement, applicants must possess either an Associate of Arts (A.A.) degree or 48 semester units from college/university or pass District examination.
LICENSES AND OTHER REQUIREMENTS: Some positions may require a valid California driver's license. Valid American Red Cross Standard First Aid Certificate or willingness to obtain certificate within six weeks of employment (at employee expense and not on work time). Valid CPR certificate. Adequate training to perform job requirements.
WORKING CONDITIONS: ENVIRONMENT: Classroom and playground environment. Driving a vehicle to conduct work; some positions may be required to travel between school sites.
PHYSICAL ABILITIES: Lifting, carrying, and physically manipulating students to move students in and out of wheelchairs, normally not exceeding sixty (60) pounds. Pushing students in wheelchairs. Seeing to monitor student work. Hearing and speaking to exchange information. Dexterity of hands and fingers to operate instructional and medical equipment. Bending at the waist, kneeling, or crouching to assist students. Sitting or standing for extended periods of time. Performing light work that involves sitting a portion of the time. May require heavy lifting approximately fifty (50) pounds or more on occasion (e.g., lifting of students and equipment to implement toileting procedures or movement of students to/from wheelchair, stander, walker, etc.), pushing and/or pulling of objects, and walking and standing for extended periods
HAZARDS: Contact with blood and other body fluids.
Accommodation may be made to enable a person with a disability to perform the essential functions of the job with or without reasonable accommodation.
Work Year: 9.5 months, 6 hours
Deadline: 9/10/2020 04:30 pm
Aug 11, 2020
Part time
SSP – Special Education (Eligibility Pool)
For more information visit our website to Apply:
http://Edjoin.org/sausd
Description:
BASIC FUNCTION: Under the direction of Certificated Personnel and School Site Administration to support students identified as Special Education in accordance with an Individualized Education Program (IEP); to support appropriate student behavior; to provide learning experiences to individual students and small groups; to perform a variety of supportive tasks and follow-up activities; and to do other related work as required.
REPRESENTATIVE DUTIES: The individual activities and duties of this position may vary with such factors as grade level, teacher methods, subject area, project goals, and physical demands of students as well as the achievement levels, capabilities, emotional needs, and background of students.
Accommodates student’s disabilities through implementation of specialized learning activities and linguistically appropriate goals and objectives.
Assists instructional and support personnel in the implementation of lessons, interventions, related to I.E.P. objectives, including linguistically appropriate goals and objectives.
Provides instructional support in a variety of settings, including general education classrooms and other settings as appropriate.
Assists in the preparation and modification of specialized instructional materials related to students’ individual needs.
Monitors and assists students in a variety of activities to improve educational objectives and English Language skills.
Supervises students in a variety of settings, including recess, fieldtrips, classroom, and/or lunchtime, on the school grounds, including assisting students in getting onto and off the bus.
Uses positive reinforcement and other appropriate techniques to assist students in the development of appropriate social behavior and an appreciation of human diversity.
Assists in the development and maintenance of a learning environment appropriate to special instructional and cultural needs of students.
Interprets and translates as appropriate.
Uses good judgment regarding appropriate action to assist injured or physically ill students.
Attends trainings in Special Education and related areas.
Maintains a variety of records and files, including confidential student records and information.
Maintains classroom or learning facility in a clean, organized, and sanitary manner.
Accompanies teacher on home visits as appropriate; may interpret as needed for non-English-speaking students or parents.
Communicates effectively, in both oral and written form.
Assists students in toileting as required, with attention to proper lifting techniques and precautionary health measures.
Requirements:
KNOWLEDGE AND ABILITIES:
KNOWLEDGE OF: Basic concepts of child growth and development and developmental behavior characteristics, particularly pertaining to pupils with special learning needs. Basic behavior management strategies and techniques relating to pupils experiencing atypical control problems. Basic subjects including arithmetic, grammar, spelling, and reading. Basic office procedures, methods, and computer equipment. Routine record keeping techniques. General concepts of child growth and development and child behavior characteristics. Techniques used in controlling, motivating, and tutoring students. English usage, punctuation, spelling, grammar, and math. Routine record keeping. General purposes and goals of public education. Specific subject area content as required in position assignment. Methods for effective cooperation with instructional staff and other adults. Safe working methods and procedures. Instructional techniques and methods of preparing instructional materials. Science, social studies, and history. Basic first aid, CPR, and written District procedures for universal precautions.
ABILITY TO: Make arithmetic calculations. Understand and follow oral and written directions. Communicate effectively with others, both orally and in writing. Establish and maintain effective working relationships with others. Understand and apply rules, regulations, procedures, and policies. Understand the exceptional needs of Special Education students and demonstrate compassion accordingly. Operate instructional and office machines. Assist with instructional activities in a classroom. Learn the procedures, functions, and limitations of assigned duties. Remain calm under stressful conditions. Bilingual Spanish proficiency preferred. Perform the essential functions of the job.
EDUCATIONAL AND EXPERIENCE: Any combination equivalent to graduation from high school and some training and/or experience in working with Special Education students. Must meet NCLB requirements – to meet requirement, applicants must possess either an Associate of Arts (A.A.) degree or 48 semester units from college/university or pass District examination.
LICENSES AND OTHER REQUIREMENTS: Some positions may require a valid California driver's license. Valid American Red Cross Standard First Aid Certificate or willingness to obtain certificate within six weeks of employment (at employee expense and not on work time). Valid CPR certificate. Adequate training to perform job requirements.
WORKING CONDITIONS: ENVIRONMENT: Classroom and playground environment. Driving a vehicle to conduct work; some positions may be required to travel between school sites.
PHYSICAL ABILITIES: Lifting, carrying, and physically manipulating students to move students in and out of wheelchairs, normally not exceeding sixty (60) pounds. Pushing students in wheelchairs. Seeing to monitor student work. Hearing and speaking to exchange information. Dexterity of hands and fingers to operate instructional and medical equipment. Bending at the waist, kneeling, or crouching to assist students. Sitting or standing for extended periods of time. Performing light work that involves sitting a portion of the time. May require heavy lifting approximately fifty (50) pounds or more on occasion (e.g., lifting of students and equipment to implement toileting procedures or movement of students to/from wheelchair, stander, walker, etc.), pushing and/or pulling of objects, and walking and standing for extended periods
HAZARDS: Contact with blood and other body fluids.
Accommodation may be made to enable a person with a disability to perform the essential functions of the job with or without reasonable accommodation.
Work Year: 9.5 months, 6 hours
Deadline: 9/10/2020 04:30 pm
TTEC Florida Virtual Career Fair
Thursday, August 20 th , 11 AM and 2 PM
(Career Presentation starts on time)
Zoom Link: https://bit.ly/ttecfloridavjf
We’re hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Bilingual Healthcare Licensed Insurance Agent - Spanish with TTEC in Rockledge, Florida. TTEC is offering you the chance to gain your license all on us.
Accepting digital applications for your protection and the protection of our employees: Apply online, or via text ‘ TTEC’ to 97211 to connect with us.
COVID-19 Note: During the pandemic, all our TTEC Rockledge employees are working from home. Therefore, all applications and interviews are virtual. To facilitate the short-term remote new hire orientation and training environment for new hires, we are prioritizing those individuals with their own Windows-based PC and high-speed internet. Because of this, after you apply, you will be sent an email inviting you to take what we lovingly call the Initial Systems Assessment (or ISA). This checks your system for compatibility to ours. When we are able to return to normal operations, this will also shift from a work from home environment back to our location. Not having your own PC does not disqualify you from the job, but we may have to wait to start you until we return to normal operations.
Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today’s environment. We know we’re stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.
About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. We will train you to be a subject matter expert in your field, so that you can provide the highest level of service and advocacy to the people in need. We are seeking dedicated and reliable individuals interested in taking their customer service career to the next level and join our Health Insurance Career Development Program . In this program, TTEC will:
Provide FREE licensing course
Assure flexible and additional study sessions
Cover the cost of the exam fees
Pay yearly renewal of license while connected with TTEC
Upon successful completion of the State Exam and receipt of your State License, you will be considered for employment as a Licensed Healthcare Insurance Agent to provide sales support for the customers of a nationally-recognized health insurance organization. This is a free course to you required to be eligible for the license insurance agent role… and this means you will earn a higher wage than for our customer service representatives. The time in the course is your only investment in this long-term growth opportunity for yourself and your family.
Additionally, we provide those that move onto the Licensed Healthcare Insurance Sales role like you with:
Competitive hourly wage plus performance-based bonuses
Career advancement opportunities
Paid product knowledge, customer service, and sales training
What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on health-related products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can't be taught-a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives. You'll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere. Once you become a Healthcare Licensed Insurance Agent, on a typical day, you’ll
Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs
Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up
Open and maintain customer accounts and information
Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner
Resolve customer technical issues with patience and understanding
Identify additional needs customers may have and help them to upgrade products or services
Why You? What You Bring
Aptitude and tenacity to be learn about what it takes to become a licensed healthcare insurance associate including passing the state licensing exam (and yes… we will help… those who take it seriously and accept our coaching are extremely likely to pass on the first try… a few have to take it again… and yes... we’ll help you through that too!)
Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
Bilingual in English and Spanish
Strong customer service orientation
Ability to adapt and excel in a fast-paced work environment
High school diploma or equivalent
Handy with MS Windows and other computer applications
The passion and drive to make a difference
Join Us Apply online today:
Click on the Apply Now button.
You’ve applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions.
Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).
If you’re a military veteran, active duty guard or reserves, or a military spouse We value your experience and believe you’re prepared and battlefield-ready in the civilian world to take on TTEC’s most innovative and challenging projects. Your hands-on experience with globalization means you’re prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one’s country, but we hope you’ll find delivering amazing customer experiences to be another purpose worth serving! Career Changers welcome here Time to change your career? Whether you’ve spent your career on the admin side in receptionist, assistant, or support roles or you’ve been in sales, retail, restaurant or hospitality, we believe you have the skills it takes to join our healthcare associates’ team. For more information about TTEC or other jobs in Rockledge, FL visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation. As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening. TTEC is an Equal Opportunity Employer.
Primary Location
: US-FL-Melbourne
Job
: _Customer Care Representative
Jul 31, 2020
Full time
TTEC Florida Virtual Career Fair
Thursday, August 20 th , 11 AM and 2 PM
(Career Presentation starts on time)
Zoom Link: https://bit.ly/ttecfloridavjf
We’re hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Bilingual Healthcare Licensed Insurance Agent - Spanish with TTEC in Rockledge, Florida. TTEC is offering you the chance to gain your license all on us.
Accepting digital applications for your protection and the protection of our employees: Apply online, or via text ‘ TTEC’ to 97211 to connect with us.
COVID-19 Note: During the pandemic, all our TTEC Rockledge employees are working from home. Therefore, all applications and interviews are virtual. To facilitate the short-term remote new hire orientation and training environment for new hires, we are prioritizing those individuals with their own Windows-based PC and high-speed internet. Because of this, after you apply, you will be sent an email inviting you to take what we lovingly call the Initial Systems Assessment (or ISA). This checks your system for compatibility to ours. When we are able to return to normal operations, this will also shift from a work from home environment back to our location. Not having your own PC does not disqualify you from the job, but we may have to wait to start you until we return to normal operations.
Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today’s environment. We know we’re stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.
About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. We will train you to be a subject matter expert in your field, so that you can provide the highest level of service and advocacy to the people in need. We are seeking dedicated and reliable individuals interested in taking their customer service career to the next level and join our Health Insurance Career Development Program . In this program, TTEC will:
Provide FREE licensing course
Assure flexible and additional study sessions
Cover the cost of the exam fees
Pay yearly renewal of license while connected with TTEC
Upon successful completion of the State Exam and receipt of your State License, you will be considered for employment as a Licensed Healthcare Insurance Agent to provide sales support for the customers of a nationally-recognized health insurance organization. This is a free course to you required to be eligible for the license insurance agent role… and this means you will earn a higher wage than for our customer service representatives. The time in the course is your only investment in this long-term growth opportunity for yourself and your family.
Additionally, we provide those that move onto the Licensed Healthcare Insurance Sales role like you with:
Competitive hourly wage plus performance-based bonuses
Career advancement opportunities
Paid product knowledge, customer service, and sales training
What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on health-related products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can't be taught-a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives. You'll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere. Once you become a Healthcare Licensed Insurance Agent, on a typical day, you’ll
Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs
Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up
Open and maintain customer accounts and information
Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner
Resolve customer technical issues with patience and understanding
Identify additional needs customers may have and help them to upgrade products or services
Why You? What You Bring
Aptitude and tenacity to be learn about what it takes to become a licensed healthcare insurance associate including passing the state licensing exam (and yes… we will help… those who take it seriously and accept our coaching are extremely likely to pass on the first try… a few have to take it again… and yes... we’ll help you through that too!)
Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
Bilingual in English and Spanish
Strong customer service orientation
Ability to adapt and excel in a fast-paced work environment
High school diploma or equivalent
Handy with MS Windows and other computer applications
The passion and drive to make a difference
Join Us Apply online today:
Click on the Apply Now button.
You’ve applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions.
Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).
If you’re a military veteran, active duty guard or reserves, or a military spouse We value your experience and believe you’re prepared and battlefield-ready in the civilian world to take on TTEC’s most innovative and challenging projects. Your hands-on experience with globalization means you’re prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one’s country, but we hope you’ll find delivering amazing customer experiences to be another purpose worth serving! Career Changers welcome here Time to change your career? Whether you’ve spent your career on the admin side in receptionist, assistant, or support roles or you’ve been in sales, retail, restaurant or hospitality, we believe you have the skills it takes to join our healthcare associates’ team. For more information about TTEC or other jobs in Rockledge, FL visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation. As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening. TTEC is an Equal Opportunity Employer.
Primary Location
: US-FL-Melbourne
Job
: _Customer Care Representative