Technical Support Specialist

  • United Health Group
  • Concord, CA
  • Oct 28, 2022
Full time Information Security Information Systems Service Desk Technical Support Technology

Job Description

The Jr. Desktop Support Specialist is responsible for taking ownership of tickets from the remote help desk using superior customer service. This person also supports end-users of all skill levels via phone, email, remote access, or in person at sites throughout the Bay Area and must provide solutions in a timely manner and document all issues and resolutions.

Occupations

Technical Customer Service, Desktop Service and Support

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