The Community Health Worker serves as a liaison between the community and AACIs physical health, behavioral health, and wellness programs. Primarily working in the community with specific populations.
Duties and Responsibilities
- Provide peer resource and education to assess client needs and support families
- Coach patients in effective management of their chronic health conditions and self-care
- Assist patients in understanding the resources available and accessing resources and services
- Assist patient in understanding care plans and instructions
- Hold public workshops and group discussions
- Make referrals to AACI services, and follows up with individuals to ensure they receive needed services
- Follow-up with health management/care plans with both patients and providers
- Identify patient barriers to care and assist clients in accessing health related services, including overcoming barriers to obtaining needed medical care and social services
- Facilitate communication and coordinate services between providers
- Develop relationships with local health care and social service providers
- Advocate for individual and community health needs
- Track appropriate patient-level quality outcomes for program monitoring and evaluation.
- Adhere to clinic departmental policies and procedures, including Patient Safety initiatives, Patient Rights, and Health Insurance Portability and Accountability Act (HIPAA) Privacy standards
- Complete other duties and related projects as assigned.
Qualifications
- One or more years of experience with health care clinic operations or outreach
- Fluent in English and Spanish
- Excellent communication skills
- Excellent coordination skills, including multitasking and setting priorities
- Proficiency with Microsoft Word and Excel
- Ability to communicate well with people of diverse cultural professional and experiential backgrounds and
- Ability to establish and maintain effective work relationships as part of a multi-disciplinary team.
- This position requires frequent driving. A valid California driver license, current personal auto insurance, and an MVR sufficient to maintain insurability under agency auto liability policies.
- CHW training through Community Health Partnership preferred