Bilingual Case Manager

  • Luxa Enterprises
  • 1110 S Denver Tulsa OK 74119
  • Jan 04, 2023
Part time Customer Service Nonprofit-Social Services

Job Description

Emergency Infant Services is seeking a part-time, Bilingual Case Manager to join our team!

About Us: Emergency Infant Services (EIS) is a not-for-profit organization that provides temporary assistance to children five and younger in the Tulsa area. EIS provides the most basic of needs: food, formula, clothing, and diapers, along with other children’s items. EIS provides support for thousands of infants and toddlers annually. EIS believes in providing families facing financial challenges with immediate help because a hungry child cannot wait.

The Case Manager is primarily responsible for interviewing clients to assess need and recommend actions to assist infants and/or children in the household. This role provides assistance with community resources for EIS (including Social Services staff, volunteer interviewers and partner organizations) by providing families with EIS services as well as linking them to community agencies and programs that may meet needs outside of EIS’ range of services.

Essential Duties & Responsibilities:

  • Introduces clients to services provided by EIS as well as our partner agencies.
  • Interviews clients to assess need and recommend actions to address children and family in the household.
  • Participates on EIS and/or partner agency committees and task forces.
  • Identifies and acts on opportunities to help and support work efforts of coworkers and staff from other departments.
  • Adjusts priorities and schedules to meet specific client needs.
  • Identifies and discusses with supervisor and other appropriate staff members, ways to improve work processes, efficiency, and quality.
  • Attends mandatory educational programs identified by the EIS.
  • When possible, attend agency meetings to help establish an active network of community resources. Attend community events and fairs as needed to promote the services and mission of EIS.
  • Perform other duties as assigned.

Education & Experience:

  • Bachelor’s Degree or equivalent education/experience is preferred
  • Minimum of 2 years of experience within a social services or nonprofit agency
  • Prior experience in family care preferred

Requires Skills/Abilities:

  • Fluent in English and Spanish
  • Excellent interpersonal and communication skills
  • Thorough knowledge of Microsoft Office Suite
  • Ability to analyze data and produce reports

Emergency Infant Services is an equal opportunity employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, national origin, age, veteran status, disability, gender identity or expression, or other protected categories according to state and local laws. We are committed to creating an inclusive environment for all employees.

Occupations

Social Service

Salary

$20