Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! We are currently seeking a (Remote) Full-Time –Market Development Manager. This position can work from any location in the United States. WHAT YOU NEED TO KNOW Reporting to the Director of Face to Face Marketing, this position is responsible for managing, assessing and qualifying B2B inquiries/leads for small and large businesses. This position will perform the necessary step to qualify inquiries and leads resulting in better opportunities for conversion for all sales channels. The Market Development Manager will be responsible for qualifying leads and contacts acquired through various programs - including leads/inquiries coming into Training Services and qualifying existing inquiries and leads in various marketing and sales campaigns. This position will work closely with marketing and sales teams. This role will be measured based on metrics established by campaign. This is not a commissioned based position. WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities): Manages and executes lead qualification on multiple business development B2B programs, across segments, for the American Red Cross Training Services Marketing organization. Has the ability to learn, understand, and articulate the Red Cross Training Services course portfolio to assess the quality of the lead Assesses and qualifies new opportunities for appropriate transfer and hand-off to appropriate segment/channel. Success includes identifying/confirming decision-maker, articulating value of Red Cross training, assessing product/solution required, interest and intent to buy, readiness to buy, time-frame to train Adheres to established BDM measurements, reporting and metrics. Works closely with Sales, Sales Operations, and Marketing to help fine-tune and enhance business development program strategies, tactics, and processes. Identify areas of lead qualification operational improvement and assist in implementation of relevant action plans. Responsible for preparing and delivering status report of business development program results to stakeholders. •Standard Schedule: Monday- Friday Standard business hours. The salary range for this position is $61,056-$81,408. Note that the American Red Cross sets salary ranges aligned to a specific geographic location in which the work is performed. The stated salary range in this posting is an average. The specific salary information will be shared at the time of phone screening based upon your location and qualifications. This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded. WHAT YOU NEED TO SUCCEED: Education: Bachelor's degree required. Experience : Minimum 3 years of related experience or equivalent combination of education and related experience required. An understanding of Red Cross Training Services sales and service delivery operations, customer relationship management skills, and knowledge of Salesforce.com or similar CRM tool preferred. Ability to problem solve and work in fast-paced environment. Project management and organizational skills Skills & Abilities: Knowledge of applicable principles, concepts, practices, and standards. Good interpersonal, verbal, and written communication skills. Basic proficiency in use of Personal Computer, word-processing, spreadsheet applications, and database applications when applicable. Ability to work on a team. Travel: May travel and participate in meetings as applicable Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Knowledgeable in Salesforce. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! We are currently seeking a (Remote) Full-Time –Market Development Manager. This position can work from any location in the United States. WHAT YOU NEED TO KNOW Reporting to the Director of Face to Face Marketing, this position is responsible for managing, assessing and qualifying B2B inquiries/leads for small and large businesses. This position will perform the necessary step to qualify inquiries and leads resulting in better opportunities for conversion for all sales channels. The Market Development Manager will be responsible for qualifying leads and contacts acquired through various programs - including leads/inquiries coming into Training Services and qualifying existing inquiries and leads in various marketing and sales campaigns. This position will work closely with marketing and sales teams. This role will be measured based on metrics established by campaign. This is not a commissioned based position. WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities): Manages and executes lead qualification on multiple business development B2B programs, across segments, for the American Red Cross Training Services Marketing organization. Has the ability to learn, understand, and articulate the Red Cross Training Services course portfolio to assess the quality of the lead Assesses and qualifies new opportunities for appropriate transfer and hand-off to appropriate segment/channel. Success includes identifying/confirming decision-maker, articulating value of Red Cross training, assessing product/solution required, interest and intent to buy, readiness to buy, time-frame to train Adheres to established BDM measurements, reporting and metrics. Works closely with Sales, Sales Operations, and Marketing to help fine-tune and enhance business development program strategies, tactics, and processes. Identify areas of lead qualification operational improvement and assist in implementation of relevant action plans. Responsible for preparing and delivering status report of business development program results to stakeholders. •Standard Schedule: Monday- Friday Standard business hours. The salary range for this position is $61,056-$81,408. Note that the American Red Cross sets salary ranges aligned to a specific geographic location in which the work is performed. The stated salary range in this posting is an average. The specific salary information will be shared at the time of phone screening based upon your location and qualifications. This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded. WHAT YOU NEED TO SUCCEED: Education: Bachelor's degree required. Experience : Minimum 3 years of related experience or equivalent combination of education and related experience required. An understanding of Red Cross Training Services sales and service delivery operations, customer relationship management skills, and knowledge of Salesforce.com or similar CRM tool preferred. Ability to problem solve and work in fast-paced environment. Project management and organizational skills Skills & Abilities: Knowledge of applicable principles, concepts, practices, and standards. Good interpersonal, verbal, and written communication skills. Basic proficiency in use of Personal Computer, word-processing, spreadsheet applications, and database applications when applicable. Ability to work on a team. Travel: May travel and participate in meetings as applicable Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Knowledgeable in Salesforce. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a Development Operations Coordinator to support the Massachusetts Region. You will work one day a week in our Medford, MA office and other days remotely. WHAT YOU NEED TO KNOW: We are looking for a Development Operations Coordinator who will lead efforts to support funding growth development through fundraising volunteer management and training, event support and overall administrative support for the Development team. The pay rate for this position is $24.88/hr. It is a full time position and eligible for benefits. WHERE YOUR CAREER IS A FORCE GOOD: Lead and train volunteers who perform data entry and data-related projects for development team. Support the development team in event planning. Assist with onboarding of new fundraisers, serve as the primary systems trainer for new hires and volunteers. Provide ongoing user training on new functionality and/or changes in the system. Reports/Data Information: Support internal staff on powerpoint presentations, word, excel documents. Responds to internal/external requests for information and/or documentation. Analyze and provide data and reports to assist in operational reviews, monitoring activity initiatives. Provide back up support for gift processing to include cross-functional collaboration to ensure accurate execution of check processing/bundling procedures are followed and understood. WHAT YOU NEED TO SUCCEED: Associate degree or equivalent required Minimum 7 years of related experience or equivalent combination of education and related experience required. Good interpersonal, verbal, and written communication skills. Knowledge of office systems: MS Office preferred and fundraising database systems (e.g., Raiser’s Edge, Salesforce.com). Travel: May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. A current, valid driver's license with good driving record is required. Physical Requirements : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Regularly required to sit; use hands to handle or feel and talk or hear. Frequently required to reach with hands and arms. Required to stand; walk and stoop, kneel, crouch, or crawl. Frequently lift and/or move 15 to 30 pounds. May require ordinary ambulatory skills sufficient to visit other locations. The work environment will consist of moderate noise (i.e. business office with computers, phones, and printers, light traffic). Ability to work in a small cubicle and the ability to sit at a computer terminal for an extended period of time. Overall mobility is essential. It may also include driving a vehicle and working under challenging conditions. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Excellent networking, communication and people skills. Prior experience planning large scale events and fundraisers. Experience working with diverse and cross-functional teams to promote a positive brand image. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO + Holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition *LI-POST IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a Development Operations Coordinator to support the Massachusetts Region. You will work one day a week in our Medford, MA office and other days remotely. WHAT YOU NEED TO KNOW: We are looking for a Development Operations Coordinator who will lead efforts to support funding growth development through fundraising volunteer management and training, event support and overall administrative support for the Development team. The pay rate for this position is $24.88/hr. It is a full time position and eligible for benefits. WHERE YOUR CAREER IS A FORCE GOOD: Lead and train volunteers who perform data entry and data-related projects for development team. Support the development team in event planning. Assist with onboarding of new fundraisers, serve as the primary systems trainer for new hires and volunteers. Provide ongoing user training on new functionality and/or changes in the system. Reports/Data Information: Support internal staff on powerpoint presentations, word, excel documents. Responds to internal/external requests for information and/or documentation. Analyze and provide data and reports to assist in operational reviews, monitoring activity initiatives. Provide back up support for gift processing to include cross-functional collaboration to ensure accurate execution of check processing/bundling procedures are followed and understood. WHAT YOU NEED TO SUCCEED: Associate degree or equivalent required Minimum 7 years of related experience or equivalent combination of education and related experience required. Good interpersonal, verbal, and written communication skills. Knowledge of office systems: MS Office preferred and fundraising database systems (e.g., Raiser’s Edge, Salesforce.com). Travel: May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. A current, valid driver's license with good driving record is required. Physical Requirements : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Regularly required to sit; use hands to handle or feel and talk or hear. Frequently required to reach with hands and arms. Required to stand; walk and stoop, kneel, crouch, or crawl. Frequently lift and/or move 15 to 30 pounds. May require ordinary ambulatory skills sufficient to visit other locations. The work environment will consist of moderate noise (i.e. business office with computers, phones, and printers, light traffic). Ability to work in a small cubicle and the ability to sit at a computer terminal for an extended period of time. Overall mobility is essential. It may also include driving a vehicle and working under challenging conditions. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Excellent networking, communication and people skills. Prior experience planning large scale events and fundraisers. Experience working with diverse and cross-functional teams to promote a positive brand image. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO + Holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition *LI-POST IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Job Summary
Are you seeking a professional position in which you are able to meet and engage with students as they embark on their academic journey? Do you enjoy detail-oriented work and being part of a learning community where you get to work with individuals to help them achieve their educational goals? Are you a multitasker who likes to communicate in a variety of ways in order to assist student through the admission process? If so, Hawkeye Community College has an opportunity for you!
The Admissions Office is looking for a full time Recruitment & Admissions Representative who is excited to have a positive impact on people's lives to join their team. In Admissions, our team is passionate about developing student friendly processes and delivering a high-level student service experience.
As our Recruitment and Admissions Representative, you will assist with daily functions associated with the efforts of the Recruitment and Admissions office. Specifically, as it relates to the coordination and processing surrounding applications for admission. You will provide accurate information to prospective students, current students, parents, and the general public about Hawkeye Community College’s degrees, program admission requirements, and the admission processes. You will achieve this by assisting the admission team in daily communication such as phones, emails, walk-ins, and scheduling requests. You will contribute to the recruitment endeavors by hosting individual visits and participating with campus visit events.
Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.
Essential Job Functions
Important responsibilities and duties may include, but are not limited to, the following:
Assists in the coordination, review and processing of applications for admissions.
Updates student record information appropriately in Recruit and Colleague.
Utilizes student records and reports to enter data in order to complete various tasks and job duties.
Records, review, and routes transcripts for appropriate evaluation.
Reviews student credentials to provide updates related to application status.
Creates and updates admission files in accordance to student needs and
Manages and responds appropriately to incoming phone, email, and walk-in inquiries.
Advises prospective students on the application process and oversees applicants steps through to completion.
Provides accurate information to prospective and current students, parents, and the general public on Hawkeye Community College’s programs, degrees, application processes, financial aid information, and student referrals.
Process admittance letters for newly admitted students.
Assigns tasks to student employees.
May assist with the coordination of group visits and on campus events through the Admissions office.
Conducts individual appointments to prospective students and guests and assists with on campus recruitment activities/events.
Performs other duties as assigned.
Unless otherwise approved under Hawkeye’s remote work policy, regular on campus and/or onsite attendance is considered an essential function of this position.
Minimum Qualifications
Associates degree.
One (1) year related work experience such as customer service, sales, public speaking, public relations, marketing, communications, social sciences, business, or education or a combination of related education and work experience to total three (3) years.
Demonstrated ability to communicate effectively, clearly and concisely, both orally and in writing, in presentations and one-on-one with students and parents.
Demonstrated ability to work a flexible schedule to include evenings and weekends as needed.
Must possess a current driver’s license valid in the State of Iowa and a driving record insurable by the College’s insurer.
Demonstrated ability to travel to and from appointments.
Demonstrated ability to work with a culturally diverse student population, faculty, staff, and the general public.
Demonstrated ability to perform critical thinking, troubleshoot tasks, and analyze data with a high attention to detail.
Ability to demonstrate strong interpersonal communication.
Skilled in Microsoft Office Suite, Google applications, and video conferencing technology.
Demonstrated ability to execute organization and department policies and procedures.
Demonstrated ability to handle confidential/sensitive information with discretion.
Demonstrated ability to use effective organizational skills to manage multiple and shifting tasks/demands, policies and procedures in order to meet timely deadlines and/or program criteria.
Preferred Qualifications
Bachelor’s degree in education, communications, student affairs, business, or related field.
Community College education and/or work experience.
Experience with Ellucian Colleague or other Student Records Management/CRM systems.
Experience working with secondary/postsecondary faculty, staff, and students.
Understanding of the admissions funnel and best practices related to student recruitment and CRM utilization.
Working Conditions
Anticipated schedule is Monday through Friday from 8:00 am – 4:30 pm with occasional evening and Saturday hours to assist with recruitment/enrollment efforts.
Work is performed either in or a combination of an office and/or classroom setting using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Sit, stand, bend, lift and move frequently during working hours. During course of day, interact with students, faculty and staff in person, by telephone and computers.
Employment Status
Full-time, hourly position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).
Salary will be commensurate with the candidate’s education and experience. The salary range for this position begins at $41,500.
Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity . The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov .
If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
Jan 17, 2024
Full time
Job Summary
Are you seeking a professional position in which you are able to meet and engage with students as they embark on their academic journey? Do you enjoy detail-oriented work and being part of a learning community where you get to work with individuals to help them achieve their educational goals? Are you a multitasker who likes to communicate in a variety of ways in order to assist student through the admission process? If so, Hawkeye Community College has an opportunity for you!
The Admissions Office is looking for a full time Recruitment & Admissions Representative who is excited to have a positive impact on people's lives to join their team. In Admissions, our team is passionate about developing student friendly processes and delivering a high-level student service experience.
As our Recruitment and Admissions Representative, you will assist with daily functions associated with the efforts of the Recruitment and Admissions office. Specifically, as it relates to the coordination and processing surrounding applications for admission. You will provide accurate information to prospective students, current students, parents, and the general public about Hawkeye Community College’s degrees, program admission requirements, and the admission processes. You will achieve this by assisting the admission team in daily communication such as phones, emails, walk-ins, and scheduling requests. You will contribute to the recruitment endeavors by hosting individual visits and participating with campus visit events.
Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.
Essential Job Functions
Important responsibilities and duties may include, but are not limited to, the following:
Assists in the coordination, review and processing of applications for admissions.
Updates student record information appropriately in Recruit and Colleague.
Utilizes student records and reports to enter data in order to complete various tasks and job duties.
Records, review, and routes transcripts for appropriate evaluation.
Reviews student credentials to provide updates related to application status.
Creates and updates admission files in accordance to student needs and
Manages and responds appropriately to incoming phone, email, and walk-in inquiries.
Advises prospective students on the application process and oversees applicants steps through to completion.
Provides accurate information to prospective and current students, parents, and the general public on Hawkeye Community College’s programs, degrees, application processes, financial aid information, and student referrals.
Process admittance letters for newly admitted students.
Assigns tasks to student employees.
May assist with the coordination of group visits and on campus events through the Admissions office.
Conducts individual appointments to prospective students and guests and assists with on campus recruitment activities/events.
Performs other duties as assigned.
Unless otherwise approved under Hawkeye’s remote work policy, regular on campus and/or onsite attendance is considered an essential function of this position.
Minimum Qualifications
Associates degree.
One (1) year related work experience such as customer service, sales, public speaking, public relations, marketing, communications, social sciences, business, or education or a combination of related education and work experience to total three (3) years.
Demonstrated ability to communicate effectively, clearly and concisely, both orally and in writing, in presentations and one-on-one with students and parents.
Demonstrated ability to work a flexible schedule to include evenings and weekends as needed.
Must possess a current driver’s license valid in the State of Iowa and a driving record insurable by the College’s insurer.
Demonstrated ability to travel to and from appointments.
Demonstrated ability to work with a culturally diverse student population, faculty, staff, and the general public.
Demonstrated ability to perform critical thinking, troubleshoot tasks, and analyze data with a high attention to detail.
Ability to demonstrate strong interpersonal communication.
Skilled in Microsoft Office Suite, Google applications, and video conferencing technology.
Demonstrated ability to execute organization and department policies and procedures.
Demonstrated ability to handle confidential/sensitive information with discretion.
Demonstrated ability to use effective organizational skills to manage multiple and shifting tasks/demands, policies and procedures in order to meet timely deadlines and/or program criteria.
Preferred Qualifications
Bachelor’s degree in education, communications, student affairs, business, or related field.
Community College education and/or work experience.
Experience with Ellucian Colleague or other Student Records Management/CRM systems.
Experience working with secondary/postsecondary faculty, staff, and students.
Understanding of the admissions funnel and best practices related to student recruitment and CRM utilization.
Working Conditions
Anticipated schedule is Monday through Friday from 8:00 am – 4:30 pm with occasional evening and Saturday hours to assist with recruitment/enrollment efforts.
Work is performed either in or a combination of an office and/or classroom setting using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Sit, stand, bend, lift and move frequently during working hours. During course of day, interact with students, faculty and staff in person, by telephone and computers.
Employment Status
Full-time, hourly position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).
Salary will be commensurate with the candidate’s education and experience. The salary range for this position begins at $41,500.
Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity . The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov .
If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
League of Conservation Voters
Flexible (the employee may decide whether to work remotely and/or from an LCV office)
Title: Managing Director of Development Partnerships Positions Available: 2 Department: Development Status: Exempt Reports to: Vice President of Development Partnerships Positions Reporting to this Position: Directors of Development Partnerships (2-4), Major Gifts Coordinator or Associate Manager of Major Gifts (1) Location: Flexible (the employee may decide whether to work remotely and/or from an LCV office) Travel Requirements: Up to 30% Union Position: No Job Classification Level: M-II Salary Range (depending on experience) : $99,418-$140,400
General Description:
LCV believes our earth is worth fighting for because everyone has a right to clean air, water, and a safe, healthy community. To ensure those rights are protected, we help people use their power to shape policy, hold politicians and polluters accountable, and influence elections.
For more than 50 years, LCV has grown into a potent political force for protecting our planet and everyone who inhabits it. We have built a powerful national movement with 30 state affiliates, and grassroots and community organizing programs across the country.
Our members, our volunteers and staff, and our more than 30 state affiliates (together, the Conservation Voter Movement) work for a more just and equitable democracy, where people—not polluters—determine our future. This movement is an influential national network with unparalleled influence in Washington, DC, in state capitals, and in communities around the country. We are unmatched in our ability to ensure meaningful action on our key issues. We aim to bring people and communities together across racial, geographic, political, religious, economic and other differences toward collective goals instead of dividing us from one another.
LCV is hiring two Managing Directors of Development Partnerships who will be responsible for a portfolio of lead and principal level donors in a specific state or region and holds 35-50 visits with donors and prospects annually to raise the budgeted revenue for the assigned portfolio. Each Managing Director role will manage a team of 2-4 Directors of Development Partnerships, each of whom have visit and revenue goals related to their assigned portfolios, plus one Major Gifts support staff who works with the team so that each Managing Director will supervise between 3-5 staff on their team. This position is responsible for developing and implementing high level systems and processes in collaboration with other development managers that will support the Major Gifts Team’s ability to raise more money, more efficiently. The ideal candidate is a highly-skilled communicator, organized, ambitious, goal-driven, excels at managing people, and will be able to apply their expertise to coach and lead their major gifts team.
Responsibilities:
Lead and develop 2-5 Directors of Development Partnerships and one Major Gifts Associate, Manager, or Coordinator. Ensure the team meets or exceeds their visit and revenue goals.
Lead regular team calls and retreats.
Write persuasive and personalized cases for support, emails, letters and proposals to donors and prospects including in depth descriptions of our programs and role in environmental advocacy, politics, and racial justice and equity. Use these communications as examples of donor engagement and share with the team regularly.
Regularly identify opportunities and lead projects to boost team performance and center LCV’s CLAASI Values (Community, Learning, Anti-Racism, Accountability, Sustainability, Innovation) as an effective trainer, compassionate coach and forward-thinking mentor.
Support direct reports in managing and developing a portfolio of about 120 current, lapsed and prospective donors, deepening relationships in person, over the phone, and in writing. Support each Director in sharpening their ability to talk about core racial justice and equity work, educate donors and other stakeholders on why this work is central to our mission, and challenge and persuade those who disagree.
Support and partner with organizational leaders to identify, cultivate, solicit and steward Principal donors.
Expand the portfolio of prospective donors to include more women, people of color and young people; broaden our current methods of identifying, cultivating and soliciting donors of color and build the skills and competencies of our team to meet this objective.
Work with staff to educate our current and prospective donors about the racial justice and equity work in which we are engaged, including drafting talking points and practicing for visits.
Hold a portfolio of donors and prospects and meet with them across the region, holding at least 35-50 donor visits annually depending on the number of people on the team.
Interface and collaborate with other development managers to create efficient and effective systems and materials that will help the Major Gifts Team raise more money.
Ensure LCV lead and principal level donors and prospects are engaged in a highly tailored way.
Recruit donors and prospects to a variety of LCV (and when possible, state affiliate) fundraising and cultivation events and ensure members of the Major Gifts Team do the same.
Work to ensure coordination with state affiliates to achieve fundraising goals.
Participate in high-level planning to help set both fundraising and programmatic goals.
Travel up to 20% of the time for in-person work in respective regions, Washington, DC and elsewhere for staff site visits, conferences, and donor visits.
Qualifications:
Work Experience :
Required: 7 years of experience in fundraising, 3 of which are managing other fundraising staff, including a successful track record of personally meeting with donors and closing five and six-figure gifts. Experience directly supervising staff with varying levels of experience. Significant experience directly qualifying, cultivating and soliciting major gifts prospects, including developing solicitation strategy from identification through stewardship. Significant experience contacting prospects and holding an ambitious number of donor visits per month.
Preferred – Issue advocacy, organizing and/or political fundraising experience. Experience managing up and working with an executive team. Experience with Salesforce.
Skills:
Required: Excellent interpersonal, written and verbal communication skills; self-motivated; exhibits strong judgment; and able to work independently and as part of a team. Must be creative, diplomatic, proactive, disciplined, and able to think strategically. An active and curious listener with a knack for building relationships and the ability to speak with authority as an organizational representative. Well organized and detail-oriented. Motivated to meet goals, produce results, and exceed expectations, and enthusiastic about metrics driven goals. Politically savvy with an eagerness for continued learning. Professional, honest, and trustworthy; capable of handling confidential information with the utmost discretion. Politically savvy and oriented toward optimism. Passionate about protecting the environment, racial justice and equity, and meaningful social change.
Preferred : Moderate knowledge of how to use Google Suite, Microsoft Office Suite, and Wrike.
Cultural Competence : Demonstrated awareness of one’s own cultural identity, views about difference, and the ability to learn and build on varying cultural and community norms. Commitment to equity and inclusion as organizational practice and culture. Understands how environmental issues intersect with racism, economic and social inequality in the U.S. and has a passion for working to dismantle these systems.
Working Conditions : This position is largely sedentary, often standing or sitting for prolonged periods. The person in this position frequently communicates with major donors and must be able to exchange and keep confidential accurate information. Ability to occasionally work evening and weekend hours, as needed. Applicants need to be located in and legally authorized to work in the United States. LCV requires all employees working from our offices or participating in in-person meetings or events to be fully up-to-date on their COVID-19 vaccinations, subject to reasonable accommodation as required by law.
LCV offers a comprehensive and competitive benefits package that includes vacation, sick and parental leave, personal days, paid holidays, health insurance (two plan options for staff to choose from), dental and vision insurance, life and disability insurance (short- and long-term), Flexible Spending Account, 401(k) retirement plan with company matching contribution, commuter benefits program, sabbatical, and student loan assistance.
To Apply : Send cover letter and resume to hr@lcv.org with “Managing Director of Development Partnerships” in the subject line by October 4, 2023 . No phone calls please.
LCV is an Equal Opportunity Employer committed to a racially just, equitable and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information, or any other protected status. LCV is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact hr@lcv.org .
Sep 21, 2023
Full time
Title: Managing Director of Development Partnerships Positions Available: 2 Department: Development Status: Exempt Reports to: Vice President of Development Partnerships Positions Reporting to this Position: Directors of Development Partnerships (2-4), Major Gifts Coordinator or Associate Manager of Major Gifts (1) Location: Flexible (the employee may decide whether to work remotely and/or from an LCV office) Travel Requirements: Up to 30% Union Position: No Job Classification Level: M-II Salary Range (depending on experience) : $99,418-$140,400
General Description:
LCV believes our earth is worth fighting for because everyone has a right to clean air, water, and a safe, healthy community. To ensure those rights are protected, we help people use their power to shape policy, hold politicians and polluters accountable, and influence elections.
For more than 50 years, LCV has grown into a potent political force for protecting our planet and everyone who inhabits it. We have built a powerful national movement with 30 state affiliates, and grassroots and community organizing programs across the country.
Our members, our volunteers and staff, and our more than 30 state affiliates (together, the Conservation Voter Movement) work for a more just and equitable democracy, where people—not polluters—determine our future. This movement is an influential national network with unparalleled influence in Washington, DC, in state capitals, and in communities around the country. We are unmatched in our ability to ensure meaningful action on our key issues. We aim to bring people and communities together across racial, geographic, political, religious, economic and other differences toward collective goals instead of dividing us from one another.
LCV is hiring two Managing Directors of Development Partnerships who will be responsible for a portfolio of lead and principal level donors in a specific state or region and holds 35-50 visits with donors and prospects annually to raise the budgeted revenue for the assigned portfolio. Each Managing Director role will manage a team of 2-4 Directors of Development Partnerships, each of whom have visit and revenue goals related to their assigned portfolios, plus one Major Gifts support staff who works with the team so that each Managing Director will supervise between 3-5 staff on their team. This position is responsible for developing and implementing high level systems and processes in collaboration with other development managers that will support the Major Gifts Team’s ability to raise more money, more efficiently. The ideal candidate is a highly-skilled communicator, organized, ambitious, goal-driven, excels at managing people, and will be able to apply their expertise to coach and lead their major gifts team.
Responsibilities:
Lead and develop 2-5 Directors of Development Partnerships and one Major Gifts Associate, Manager, or Coordinator. Ensure the team meets or exceeds their visit and revenue goals.
Lead regular team calls and retreats.
Write persuasive and personalized cases for support, emails, letters and proposals to donors and prospects including in depth descriptions of our programs and role in environmental advocacy, politics, and racial justice and equity. Use these communications as examples of donor engagement and share with the team regularly.
Regularly identify opportunities and lead projects to boost team performance and center LCV’s CLAASI Values (Community, Learning, Anti-Racism, Accountability, Sustainability, Innovation) as an effective trainer, compassionate coach and forward-thinking mentor.
Support direct reports in managing and developing a portfolio of about 120 current, lapsed and prospective donors, deepening relationships in person, over the phone, and in writing. Support each Director in sharpening their ability to talk about core racial justice and equity work, educate donors and other stakeholders on why this work is central to our mission, and challenge and persuade those who disagree.
Support and partner with organizational leaders to identify, cultivate, solicit and steward Principal donors.
Expand the portfolio of prospective donors to include more women, people of color and young people; broaden our current methods of identifying, cultivating and soliciting donors of color and build the skills and competencies of our team to meet this objective.
Work with staff to educate our current and prospective donors about the racial justice and equity work in which we are engaged, including drafting talking points and practicing for visits.
Hold a portfolio of donors and prospects and meet with them across the region, holding at least 35-50 donor visits annually depending on the number of people on the team.
Interface and collaborate with other development managers to create efficient and effective systems and materials that will help the Major Gifts Team raise more money.
Ensure LCV lead and principal level donors and prospects are engaged in a highly tailored way.
Recruit donors and prospects to a variety of LCV (and when possible, state affiliate) fundraising and cultivation events and ensure members of the Major Gifts Team do the same.
Work to ensure coordination with state affiliates to achieve fundraising goals.
Participate in high-level planning to help set both fundraising and programmatic goals.
Travel up to 20% of the time for in-person work in respective regions, Washington, DC and elsewhere for staff site visits, conferences, and donor visits.
Qualifications:
Work Experience :
Required: 7 years of experience in fundraising, 3 of which are managing other fundraising staff, including a successful track record of personally meeting with donors and closing five and six-figure gifts. Experience directly supervising staff with varying levels of experience. Significant experience directly qualifying, cultivating and soliciting major gifts prospects, including developing solicitation strategy from identification through stewardship. Significant experience contacting prospects and holding an ambitious number of donor visits per month.
Preferred – Issue advocacy, organizing and/or political fundraising experience. Experience managing up and working with an executive team. Experience with Salesforce.
Skills:
Required: Excellent interpersonal, written and verbal communication skills; self-motivated; exhibits strong judgment; and able to work independently and as part of a team. Must be creative, diplomatic, proactive, disciplined, and able to think strategically. An active and curious listener with a knack for building relationships and the ability to speak with authority as an organizational representative. Well organized and detail-oriented. Motivated to meet goals, produce results, and exceed expectations, and enthusiastic about metrics driven goals. Politically savvy with an eagerness for continued learning. Professional, honest, and trustworthy; capable of handling confidential information with the utmost discretion. Politically savvy and oriented toward optimism. Passionate about protecting the environment, racial justice and equity, and meaningful social change.
Preferred : Moderate knowledge of how to use Google Suite, Microsoft Office Suite, and Wrike.
Cultural Competence : Demonstrated awareness of one’s own cultural identity, views about difference, and the ability to learn and build on varying cultural and community norms. Commitment to equity and inclusion as organizational practice and culture. Understands how environmental issues intersect with racism, economic and social inequality in the U.S. and has a passion for working to dismantle these systems.
Working Conditions : This position is largely sedentary, often standing or sitting for prolonged periods. The person in this position frequently communicates with major donors and must be able to exchange and keep confidential accurate information. Ability to occasionally work evening and weekend hours, as needed. Applicants need to be located in and legally authorized to work in the United States. LCV requires all employees working from our offices or participating in in-person meetings or events to be fully up-to-date on their COVID-19 vaccinations, subject to reasonable accommodation as required by law.
LCV offers a comprehensive and competitive benefits package that includes vacation, sick and parental leave, personal days, paid holidays, health insurance (two plan options for staff to choose from), dental and vision insurance, life and disability insurance (short- and long-term), Flexible Spending Account, 401(k) retirement plan with company matching contribution, commuter benefits program, sabbatical, and student loan assistance.
To Apply : Send cover letter and resume to hr@lcv.org with “Managing Director of Development Partnerships” in the subject line by October 4, 2023 . No phone calls please.
LCV is an Equal Opportunity Employer committed to a racially just, equitable and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information, or any other protected status. LCV is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact hr@lcv.org .
Rapid Insurance is a full-service Insurance Agency that provides Home & Auto, Renters, Bonds & Umbrellas, Commercial, Business, Workman's Comp & General Liability policies. We ensure that everyone qualifies for insurance, so that you can protect your family, your business and your future. We are seeking a motivated and driven Inside Sales Agent to join our team This is a great opportunity to work with our a high-energy specialized team.
THIS IS A REMOTE SET UP!
RESPONSIBILITIES:
Calls out leads and engages potential customers in conversations to generate appointments
Systematizes the conversion process for maximum effectiveness - Records and tracks productivity and sales metrics, and provide regular reports
Responds efficiently to customer inquiries, primarily in the form of sales leads
Documents, assigns, and follows up on leads in a timely manner
Manages tasks, follow-ups, and appointments effectively
Provides daily and weekly progress reports and appointment updates
Maintains confidentiality and handles sensitive files and information with trustworthiness
QUALIFICATIONS:
Bilingual in Spanish and English
Experience in sales/cold calling
Strong task management and organizational skills
Ability to work in a fast paced environment
Willing to work on U.S. time zone
TECH REQUIREMENT:
Computer - at least i5 or equivalent with 8gb RAM
Internet Speed - At least 30 MBPS Download speed
Jun 23, 2023
Full time
Rapid Insurance is a full-service Insurance Agency that provides Home & Auto, Renters, Bonds & Umbrellas, Commercial, Business, Workman's Comp & General Liability policies. We ensure that everyone qualifies for insurance, so that you can protect your family, your business and your future. We are seeking a motivated and driven Inside Sales Agent to join our team This is a great opportunity to work with our a high-energy specialized team.
THIS IS A REMOTE SET UP!
RESPONSIBILITIES:
Calls out leads and engages potential customers in conversations to generate appointments
Systematizes the conversion process for maximum effectiveness - Records and tracks productivity and sales metrics, and provide regular reports
Responds efficiently to customer inquiries, primarily in the form of sales leads
Documents, assigns, and follows up on leads in a timely manner
Manages tasks, follow-ups, and appointments effectively
Provides daily and weekly progress reports and appointment updates
Maintains confidentiality and handles sensitive files and information with trustworthiness
QUALIFICATIONS:
Bilingual in Spanish and English
Experience in sales/cold calling
Strong task management and organizational skills
Ability to work in a fast paced environment
Willing to work on U.S. time zone
TECH REQUIREMENT:
Computer - at least i5 or equivalent with 8gb RAM
Internet Speed - At least 30 MBPS Download speed
Bilingual Public Service Representative 2
REQ- REQ-124154
Close date: 4/24/2023
Salary: $2,823-3,707 per month
Location: Portland, OR
This position is a full-time, permanent, classified position which is represented by a union.
The Oregon Health Authority (OHA), Public Health Division (PHD), Center for Health Statistics (CHS) section in Portland, Oregon is recruiting for a Public Service Representative 2 to provide information to the public in English and Spanish via telephone and in person regarding procedures for ordering vital records, eligibility for ordering records, and other miscellaneous information related to vital records and the Public Health Division. Refers calls to other departments within CHS and to county, state and federal offices.
The Oregon Health Authority strategic goal is to end all health inequities by 2030.
OHA values health equity, service excellence, integrity, leadership, partnership, innovation, and transparency. OHA’s health equity definition is “Oregon will have established a health system that creates health equity when all people can reach their full potential and well-being and are not disadvantaged by their race, ethnicity, language, disability, age, gender, gender identity, sexual orientation, social class, intersections among these communities or identities, or other socially determined circumstances. Achieving health equity requires the ongoing collaboration of all regions and sectors of the state, including tribal governments to address: the equitable distribution or redistributing of resources and power; and recognizing, reconciling, and rectifying historical and contemporary injustices.” OHA’s 10-year goal is to eliminate health inequities. Click here , to learn more about OHA’s mission, vision, and core values.
OHA values service excellence, leadership, integrity, health equity and partnership.
This position is 100% in office at 800 NE Oregon St Portland, OR
What will you do? As a Public Service Representative 2, you will perform the following duties:
Handle 75 -150 telephone calls from the public per day.
Answers a wide variety of questions about ordering procedures, about who is eligible to order, and about the best options for the customer, given time constraints.
Routes specific questions about amendments or statistical reports to the proper staff member.
Complete troubleshooting to assist callers who have ordered, but not received the record requested.
Locates orders using computer or other index files, checks closeouts for mailing dates or locates follow-up information in pending files or logs for telephone orders and form letters.
Sends replacement copies or refers problem to supervisor.
Provide a high level of customer service consistently.
Assist counter customers by explaining the ordering process using computer kiosks.
Work to ensure smooth processing of orders for customer applying in person.
What's in it for you? The public health division is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace. We are committed to racial equity as a driving factor to improve health outcomes for all communities that experience inequities.
We offer full medical, vision and dental benefits with paid sick leave, vacation, personal leave and 10 paid holidays per year plus pension and retirement plans .
What are we looking for?
Special Requirements
Must be able to speak, read, and write fluent English and Spanish.
Minimum Requirements
One year of experience in Public Contact (such as a Public Service Representative, Salesperson, or Receptionist) which included answering questions and providing information.
Requested Skills
Experience reviewing and approving applications or documents for completeness.
Ability to help customers solve ordering problems, while also being meticulous in following policies and procedures so that the confidentiality of records is maintained.
Ability to deal with the general public and personnel from different agencies or businesses in a diplomatic, friendly and professional manner.
Spanish translation services for customers who need assistance to order vital records.
Ability to work in a high production environment.
Minimum typing speed of 65 wpm with a high degree of accuracy.
Ability to provide high level of customer service expertise.
Ability to deal with frustrated or irritated customers, shows patience, tact and courtesy.
Technology skills set to keep all data secure whether working onsite or remotely.
This recruitment announcement will be used to establish a list of qualified candidates to fill the current vacancy and may be used to fill future vacancies as they occur.
How to Apply
Complete the online application
Complete questionnaire
Attention current State of Oregon employees: To apply for posted positions, please close this window, and log into your Workday account and apply through the career worklet.
NOTE: Please ensure you’ve provided a thorough and updated application as it pertains to the position for which you are applying. Your application materials will be used to determine salary based on a pay equity assessment. For further information, please visit the Pay Equity Project homepage.
Questions/Need Help?
If you need assistance to participate in the application process, including an accommodation request under the American with Disabilities Act contact: Tiffany Gregg at Tiffany.Gregg@OHA.Oregon.Gov or 503-716-7772
TTY users please use the Oregon Telecommunications Relay Service: 1-800-735-2900. For technical support, please call toll free 1-855-524-5627, for customer service assistance.
Additional Information
Please monitor your Workday account to view all communication regarding your application. You must have a valid e-mail address to apply.
If you are a veteran, you may receive veteran’s preference. Click here for more information about veterans’ preference. If you checked that you are a veteran, you will be required to provide your documents later in the process.
We do not offer VISA sponsorships or transfers currently. You will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States within three days of hire.
If you are offered employment, your offer will be contingent upon the positive outcome of an abuse check, criminal records check and driving records check. The information will be shared with the Oregon Health Authority (OHA), Office of Human Resources (OHR). Any criminal or founded abuse history will be reviewed and could result in the withdrawal of the offer or termination of employment.
Please attach only the documents that are related to the position such as cover letter, resume and transcripts. Additional documents that are attached will not be reviewed.
Applicant Help and Support webpage
Affirmative Action, Equal Opportunity, and Pay Equity
The Oregon Health Authority is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information, or any other protected class under state or federal law. In addition, we do not discriminate, or screen applicants based on current or past compensation. We determine salary by reviewing your application materials to evaluate your related education, experience, and training for this position. For further information, please visit the Pay Equity Project homepage. To learn more about OHA’s mission, vision, and core values, click here .
The Oregon Health Authority is an equal opportunity, affirmative action employer committed to workforce diversity and anti-racism.
Apr 14, 2023
Full time
Bilingual Public Service Representative 2
REQ- REQ-124154
Close date: 4/24/2023
Salary: $2,823-3,707 per month
Location: Portland, OR
This position is a full-time, permanent, classified position which is represented by a union.
The Oregon Health Authority (OHA), Public Health Division (PHD), Center for Health Statistics (CHS) section in Portland, Oregon is recruiting for a Public Service Representative 2 to provide information to the public in English and Spanish via telephone and in person regarding procedures for ordering vital records, eligibility for ordering records, and other miscellaneous information related to vital records and the Public Health Division. Refers calls to other departments within CHS and to county, state and federal offices.
The Oregon Health Authority strategic goal is to end all health inequities by 2030.
OHA values health equity, service excellence, integrity, leadership, partnership, innovation, and transparency. OHA’s health equity definition is “Oregon will have established a health system that creates health equity when all people can reach their full potential and well-being and are not disadvantaged by their race, ethnicity, language, disability, age, gender, gender identity, sexual orientation, social class, intersections among these communities or identities, or other socially determined circumstances. Achieving health equity requires the ongoing collaboration of all regions and sectors of the state, including tribal governments to address: the equitable distribution or redistributing of resources and power; and recognizing, reconciling, and rectifying historical and contemporary injustices.” OHA’s 10-year goal is to eliminate health inequities. Click here , to learn more about OHA’s mission, vision, and core values.
OHA values service excellence, leadership, integrity, health equity and partnership.
This position is 100% in office at 800 NE Oregon St Portland, OR
What will you do? As a Public Service Representative 2, you will perform the following duties:
Handle 75 -150 telephone calls from the public per day.
Answers a wide variety of questions about ordering procedures, about who is eligible to order, and about the best options for the customer, given time constraints.
Routes specific questions about amendments or statistical reports to the proper staff member.
Complete troubleshooting to assist callers who have ordered, but not received the record requested.
Locates orders using computer or other index files, checks closeouts for mailing dates or locates follow-up information in pending files or logs for telephone orders and form letters.
Sends replacement copies or refers problem to supervisor.
Provide a high level of customer service consistently.
Assist counter customers by explaining the ordering process using computer kiosks.
Work to ensure smooth processing of orders for customer applying in person.
What's in it for you? The public health division is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace. We are committed to racial equity as a driving factor to improve health outcomes for all communities that experience inequities.
We offer full medical, vision and dental benefits with paid sick leave, vacation, personal leave and 10 paid holidays per year plus pension and retirement plans .
What are we looking for?
Special Requirements
Must be able to speak, read, and write fluent English and Spanish.
Minimum Requirements
One year of experience in Public Contact (such as a Public Service Representative, Salesperson, or Receptionist) which included answering questions and providing information.
Requested Skills
Experience reviewing and approving applications or documents for completeness.
Ability to help customers solve ordering problems, while also being meticulous in following policies and procedures so that the confidentiality of records is maintained.
Ability to deal with the general public and personnel from different agencies or businesses in a diplomatic, friendly and professional manner.
Spanish translation services for customers who need assistance to order vital records.
Ability to work in a high production environment.
Minimum typing speed of 65 wpm with a high degree of accuracy.
Ability to provide high level of customer service expertise.
Ability to deal with frustrated or irritated customers, shows patience, tact and courtesy.
Technology skills set to keep all data secure whether working onsite or remotely.
This recruitment announcement will be used to establish a list of qualified candidates to fill the current vacancy and may be used to fill future vacancies as they occur.
How to Apply
Complete the online application
Complete questionnaire
Attention current State of Oregon employees: To apply for posted positions, please close this window, and log into your Workday account and apply through the career worklet.
NOTE: Please ensure you’ve provided a thorough and updated application as it pertains to the position for which you are applying. Your application materials will be used to determine salary based on a pay equity assessment. For further information, please visit the Pay Equity Project homepage.
Questions/Need Help?
If you need assistance to participate in the application process, including an accommodation request under the American with Disabilities Act contact: Tiffany Gregg at Tiffany.Gregg@OHA.Oregon.Gov or 503-716-7772
TTY users please use the Oregon Telecommunications Relay Service: 1-800-735-2900. For technical support, please call toll free 1-855-524-5627, for customer service assistance.
Additional Information
Please monitor your Workday account to view all communication regarding your application. You must have a valid e-mail address to apply.
If you are a veteran, you may receive veteran’s preference. Click here for more information about veterans’ preference. If you checked that you are a veteran, you will be required to provide your documents later in the process.
We do not offer VISA sponsorships or transfers currently. You will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States within three days of hire.
If you are offered employment, your offer will be contingent upon the positive outcome of an abuse check, criminal records check and driving records check. The information will be shared with the Oregon Health Authority (OHA), Office of Human Resources (OHR). Any criminal or founded abuse history will be reviewed and could result in the withdrawal of the offer or termination of employment.
Please attach only the documents that are related to the position such as cover letter, resume and transcripts. Additional documents that are attached will not be reviewed.
Applicant Help and Support webpage
Affirmative Action, Equal Opportunity, and Pay Equity
The Oregon Health Authority is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information, or any other protected class under state or federal law. In addition, we do not discriminate, or screen applicants based on current or past compensation. We determine salary by reviewing your application materials to evaluate your related education, experience, and training for this position. For further information, please visit the Pay Equity Project homepage. To learn more about OHA’s mission, vision, and core values, click here .
The Oregon Health Authority is an equal opportunity, affirmative action employer committed to workforce diversity and anti-racism.
Job Summary
Are you passionate about making an impact and empowering individuals to pursue an education that fits their career goals? Is it your time to be the difference? If so, Hawkeye Community College has a great opportunity for you.
The Admissions department is looking for a full time Admissions Representative who is excited to have a positive impact on people's lives to join their team.
In the Office of Admissions, the team is passionate about developing student friendly processes and delivering a high-level student service experience. As the Admissions Representative, you would be overseeing a recruitment territory that involves visiting high schools, attending college fairs, and developing community partnerships. Additionally, you would be collaborating with three primary areas in Admissions - CRM, Processing, and Recruitment, as well as working in partnership with Academic Affairs, High School Relations (dual enrollment), Marketing, and other areas across campus to effectively recruit students to Hawkeye Community College.
Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.
Essential Job Functions
Important responsibilities and duties may include, but are not limited to, the following:
Implements best practices in recruiting prospective students in assigned territories focused on traditional ages students.
Coordinates and facilitates individual appointments through virtual and in-person opportunities including campus tours, faculty advisor meetings and collaboration with college athletics.
Provides accurate academic and non-credit program information, admission requirements as well as information on financial aid, scholarships and other sources of funding to prospective students.
Verifies and provides follow-up to students regarding their application status, admissions inquiries and requirements via on-site visits, phone, text and email.
Assists in small and large group admissions presentations/activities including public speaking. prospective student campus groups visits.
Assists and participates in the coordination of virtual and face-to-face Experience Hawkeye Visit Days, departmental and other college events.
Organizes high school and college fair visits at select state and regional school systems.
Visits and supports community agencies/organizations to provide resources regarding opportunities at Hawkeye.
Utilizes Recruit CRM to contact and track prospective students.
Creates and distributes informational materials, including website updates and registration session handouts/slideshows.
Develops and maintains positive relationships with school counselors, teachers, and community outreach partners.
Works evenings and weekends as needed.
Participates in internal and external committees as assigned.
Performs other duties as assigned.
Unless otherwise approved under Hawkeye’s remote work policy, regular on campus and/or onsite attendance is considered an essential function of the position.
Minimum Qualifications
Associate’s degree.
One (1) year of relevant work experience such as customer service, recruitment, territory management, sales etc. or a combination of related education and work experience to total 3 years.
Demonstrated ability to communicate effectively, clearly and concisely, both orally and in writing, in presentations and one-on-one with students and parents.
Demonstrated ability to work a flexible schedule to include evenings and weekends as needed.
Demonstrated ability to complete multiple tasks with frequent interruptions and high volume of work with deadlines.
Must possess a current driver’s license valid in the State of Iowa and a driving record insurable by the College’s insurer.
Demonstrated ability to trave
Demonstrated ability to work with a culturally diverse student population, faculty, staff, and the general public.
Ability to demonstrate strong interpersonal communication.
Skilled in Microsoft Office Suite, Google applications, and video conferencing technology.
Demonstrated ability to execute organization and department policies and procedures.
Demonstrated ability to handle confidential/sensitive information with discretion.
Preferred Qualifications
Bachelor’s degree in education, communications, student affairs, business, or related field.
Three years of experience in student recruitment, territory management, sales, or other relevant work
Experience in diverse student recruitment.
Experience collaborating with campus, community focused and/or business entities.
Understands the admissions funnel and best practices related to student recruitment and CRM utilization.
Multi-lingual speakers (preferably Spanish).
Community College education and/or work experience.
Working Conditions
Anticipated schedule is Monday – Friday with occasional evenings and/or weekends.
Requires skills for succeeding in an office environment, using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Work is performed in an office setting. Sit, stand, bend, lift and move intermittently during working hours. During course of day, interact with student, faculty and staff in person, by telephone and computers.
Employment Status
Full time, nonexempt position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).
Application Procedure
Complete an online application at hawkeyecollege.edu/employment
Submit/upload a cover letter that addresses the following:
Describe your experience you have had with college admissions and/or recruitment in general.
Explain your working knowledge of computer software including Microsoft Office and Google Suite. Additionally, include any student information systems and/or CRM (Customer Relations Management) systems knowledge or experience.
Describe any experience you have had in customer service to students, faculty, staff, and/or the general public.
Describe the way you are able to create professional relationships and provide specific examples of how you have done this.
Submit/upload a resume.
Submit/upload 3 professional references with a minimum of 1 being from a current/past supervisor.
Submit the online application and all required materials by Sunday, March 19, 2023.
Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity . The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov .
If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
Feb 21, 2023
Full time
Job Summary
Are you passionate about making an impact and empowering individuals to pursue an education that fits their career goals? Is it your time to be the difference? If so, Hawkeye Community College has a great opportunity for you.
The Admissions department is looking for a full time Admissions Representative who is excited to have a positive impact on people's lives to join their team.
In the Office of Admissions, the team is passionate about developing student friendly processes and delivering a high-level student service experience. As the Admissions Representative, you would be overseeing a recruitment territory that involves visiting high schools, attending college fairs, and developing community partnerships. Additionally, you would be collaborating with three primary areas in Admissions - CRM, Processing, and Recruitment, as well as working in partnership with Academic Affairs, High School Relations (dual enrollment), Marketing, and other areas across campus to effectively recruit students to Hawkeye Community College.
Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.
Essential Job Functions
Important responsibilities and duties may include, but are not limited to, the following:
Implements best practices in recruiting prospective students in assigned territories focused on traditional ages students.
Coordinates and facilitates individual appointments through virtual and in-person opportunities including campus tours, faculty advisor meetings and collaboration with college athletics.
Provides accurate academic and non-credit program information, admission requirements as well as information on financial aid, scholarships and other sources of funding to prospective students.
Verifies and provides follow-up to students regarding their application status, admissions inquiries and requirements via on-site visits, phone, text and email.
Assists in small and large group admissions presentations/activities including public speaking. prospective student campus groups visits.
Assists and participates in the coordination of virtual and face-to-face Experience Hawkeye Visit Days, departmental and other college events.
Organizes high school and college fair visits at select state and regional school systems.
Visits and supports community agencies/organizations to provide resources regarding opportunities at Hawkeye.
Utilizes Recruit CRM to contact and track prospective students.
Creates and distributes informational materials, including website updates and registration session handouts/slideshows.
Develops and maintains positive relationships with school counselors, teachers, and community outreach partners.
Works evenings and weekends as needed.
Participates in internal and external committees as assigned.
Performs other duties as assigned.
Unless otherwise approved under Hawkeye’s remote work policy, regular on campus and/or onsite attendance is considered an essential function of the position.
Minimum Qualifications
Associate’s degree.
One (1) year of relevant work experience such as customer service, recruitment, territory management, sales etc. or a combination of related education and work experience to total 3 years.
Demonstrated ability to communicate effectively, clearly and concisely, both orally and in writing, in presentations and one-on-one with students and parents.
Demonstrated ability to work a flexible schedule to include evenings and weekends as needed.
Demonstrated ability to complete multiple tasks with frequent interruptions and high volume of work with deadlines.
Must possess a current driver’s license valid in the State of Iowa and a driving record insurable by the College’s insurer.
Demonstrated ability to trave
Demonstrated ability to work with a culturally diverse student population, faculty, staff, and the general public.
Ability to demonstrate strong interpersonal communication.
Skilled in Microsoft Office Suite, Google applications, and video conferencing technology.
Demonstrated ability to execute organization and department policies and procedures.
Demonstrated ability to handle confidential/sensitive information with discretion.
Preferred Qualifications
Bachelor’s degree in education, communications, student affairs, business, or related field.
Three years of experience in student recruitment, territory management, sales, or other relevant work
Experience in diverse student recruitment.
Experience collaborating with campus, community focused and/or business entities.
Understands the admissions funnel and best practices related to student recruitment and CRM utilization.
Multi-lingual speakers (preferably Spanish).
Community College education and/or work experience.
Working Conditions
Anticipated schedule is Monday – Friday with occasional evenings and/or weekends.
Requires skills for succeeding in an office environment, using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Work is performed in an office setting. Sit, stand, bend, lift and move intermittently during working hours. During course of day, interact with student, faculty and staff in person, by telephone and computers.
Employment Status
Full time, nonexempt position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).
Application Procedure
Complete an online application at hawkeyecollege.edu/employment
Submit/upload a cover letter that addresses the following:
Describe your experience you have had with college admissions and/or recruitment in general.
Explain your working knowledge of computer software including Microsoft Office and Google Suite. Additionally, include any student information systems and/or CRM (Customer Relations Management) systems knowledge or experience.
Describe any experience you have had in customer service to students, faculty, staff, and/or the general public.
Describe the way you are able to create professional relationships and provide specific examples of how you have done this.
Submit/upload a resume.
Submit/upload 3 professional references with a minimum of 1 being from a current/past supervisor.
Submit the online application and all required materials by Sunday, March 19, 2023.
Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity . The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov .
If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
REQ-112009
Close Date: 2/5/2023
Salary: $2,823 – $3,707
Work Location: On-site, Portland, OR
The Oregon Health Authority, Public Health Division, Vital Statistics Records – Center for Health Statistics in Portland, OR is recruiting for a Telephone Customer Service Representative to provide information to the public in English and in Spanish via telephone and in person regarding procedures for ordering vital records, eligibility for ordering records, and other miscellaneous information related to vital records and the Public Health Division. Oregon law requires all vital events that occur in Oregon, such as births, marriages, divorces, and deaths to be recorded, registered, and filed with our office.
This is a full-time, permanent, classified position and is represented by a union. This recruitment may be used to establish a list of qualified candidates to fill current or future vacancies.
What will you do? As the Telephone Customer Service Representative, you will provide a high-level of professional, diplomatic customer service by phone in English and Spanish, handling up to 75 calls per day. You will also assist walk-in customers by explaining ordering processes using computer kiosks to ensure smooth processing of orders. You will answer a wide variety of questions about ordering procedures, who is eligible to order, and what the best options are for the customer, given time constraints. You will route specific questions about amendments or statistical reports to the proper staff member or other departments within the section as well as county, state, and federal office representatives.
In addition, you will troubleshoot issues to assist callers who have placed orders but have not received the requested record. You will locate orders using the computer system or other index files, check closeouts for mailing dates, and send replacement copies. When dealing with complex issues, you will refer the customer to the supervisor for resolution.
What are we looking for?
Minimum Requirements: One year of public contact experience (such as in public service representative, salesperson, or receptionist positions) which included answering questions and providing information.
Requested Skills:
Bilingual – English/Spanish language is required. Fluency in speaking, reading, and writing in English/Spanish.
Fluency in Vietnamese and Russian is also preferred but not required.
Experience providing Spanish translation services for customers who need assistance to order vital records.
Experience learning, understanding, and applying policies and procedures to assigned work.
Experience reviewing and approving applications or documents for completeness.
Experience organizing a high volume of work that requires accuracy and attention to detail.
Proficient keyboarding skills to enter accurate information while conversing on the telephone.
Minimum typing speed of 65 wpm with a high degree of accuracy. https://official-typing-test.com/
Experience keeping all confidential data secure whether working onsite or remotely.
Must have experience as a proactive member of a collaborative team with the ability to build and maintain positive working relationships.
Experience promoting a culturally competent and diverse work environment.
Working Conditions:
The work of this position is performed on-site at the Oregon Health Authority Public Health Division, 800 NE Oregon St, Portland, OR 97232.
The Oregon Health Authority is an equal opportunity, affirmative action employer committed to workforce diversity and anti-racism.
Jan 30, 2023
Full time
REQ-112009
Close Date: 2/5/2023
Salary: $2,823 – $3,707
Work Location: On-site, Portland, OR
The Oregon Health Authority, Public Health Division, Vital Statistics Records – Center for Health Statistics in Portland, OR is recruiting for a Telephone Customer Service Representative to provide information to the public in English and in Spanish via telephone and in person regarding procedures for ordering vital records, eligibility for ordering records, and other miscellaneous information related to vital records and the Public Health Division. Oregon law requires all vital events that occur in Oregon, such as births, marriages, divorces, and deaths to be recorded, registered, and filed with our office.
This is a full-time, permanent, classified position and is represented by a union. This recruitment may be used to establish a list of qualified candidates to fill current or future vacancies.
What will you do? As the Telephone Customer Service Representative, you will provide a high-level of professional, diplomatic customer service by phone in English and Spanish, handling up to 75 calls per day. You will also assist walk-in customers by explaining ordering processes using computer kiosks to ensure smooth processing of orders. You will answer a wide variety of questions about ordering procedures, who is eligible to order, and what the best options are for the customer, given time constraints. You will route specific questions about amendments or statistical reports to the proper staff member or other departments within the section as well as county, state, and federal office representatives.
In addition, you will troubleshoot issues to assist callers who have placed orders but have not received the requested record. You will locate orders using the computer system or other index files, check closeouts for mailing dates, and send replacement copies. When dealing with complex issues, you will refer the customer to the supervisor for resolution.
What are we looking for?
Minimum Requirements: One year of public contact experience (such as in public service representative, salesperson, or receptionist positions) which included answering questions and providing information.
Requested Skills:
Bilingual – English/Spanish language is required. Fluency in speaking, reading, and writing in English/Spanish.
Fluency in Vietnamese and Russian is also preferred but not required.
Experience providing Spanish translation services for customers who need assistance to order vital records.
Experience learning, understanding, and applying policies and procedures to assigned work.
Experience reviewing and approving applications or documents for completeness.
Experience organizing a high volume of work that requires accuracy and attention to detail.
Proficient keyboarding skills to enter accurate information while conversing on the telephone.
Minimum typing speed of 65 wpm with a high degree of accuracy. https://official-typing-test.com/
Experience keeping all confidential data secure whether working onsite or remotely.
Must have experience as a proactive member of a collaborative team with the ability to build and maintain positive working relationships.
Experience promoting a culturally competent and diverse work environment.
Working Conditions:
The work of this position is performed on-site at the Oregon Health Authority Public Health Division, 800 NE Oregon St, Portland, OR 97232.
The Oregon Health Authority is an equal opportunity, affirmative action employer committed to workforce diversity and anti-racism.
The League of American Orchestras leads, supports, and champions America’s orchestras and the vitality of the music they perform. Its diverse membership of more than 1,800 organizations and individuals across North America runs the gamut from world-renowned orchestras to community groups, from summer festivals to student and youth ensembles, from conservatories to libraries, from businesses serving orchestras to individuals who love symphonic music. The national organization dedicated solely to the orchestral experience, the League is a nexus of knowledge and innovation, advocacy, and leadership advancement. Its conferences and events, award-winning Symphony magazine, website, and other publications inform people around the world about orchestral activity and developments. Founded in 1942 and chartered by Congress in 1962, the League links a national network of thousands of instrumentalists, conductors, managers and administrators, board members, volunteers, and business partners. Visit americanorchestras.org .
POSITION SUMMARY
The Member Services Associate, reporting to the Director, Member Services and Data, is responsible for recordkeeping in the member services database, while also providing primary support regarding customer relationship management, reporting, and record keeping; providing services to members; assisting with acquisition of new members; and performing general administrative tasks.
POSITION DUTIES AND RESPONSIBILITIES
The duties that follow represent the primary responsibilities for this role. All employees are responsible for performing other duties as assigned. Primary responsibilities for this role include the following:
Create and maintain accurate member and transactional records in the League’s main database.
Process mailed and online memberships, registrations, product and mailing list purchases, advertising payments, miscellaneous purchases, and recurring payments in the database, and apply check and credit card payments.
Generate reports and queries, as requested.
Assist in the daily functions of the department including electronic filing within database.
Execute specific mail and email merges and individual communications; execute regular mailings of membership material, including renewals.
Assist with the League’s member websites and email lists, maintenance and administration of online discussion groups and resource library.
Manage Job Center website administration and liaise with third-party platform vendor
Provide general assistance in Member Services, including phone, email, and in-person customer service to members.
Provide support and collaborative management for member acquisition efforts.
Work collaboratively with members of all departments.
POSITION QUALIFICATIONS
Experience
Experience working in a customer service environment.
Knowledge of Fonteva or Salesforce a significant plus.
Interest in the arts/music preferred.
Skills / Abilities
Demonstrated flexibility and ability to handle multiple tasks simultaneously.
Excellent interpersonal skills, including the ability to interact professionally on the phone, by email, and in person, with all levels of staff, board, and donors.
High level of accuracy and attention to detail, including the ability to proof one’s own work.
Great comfort level working on computers, databases, and Microsoft Excel and Word.
PHYSICAL DEMANDS/WORK ENVIRONMENT
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands
This role requires the routine use of standard office equipment such as computers, phones, photocopiers, printers, filing cabinets, and fax machines.
This role requires using the English language to engage with internal and external stakeholders by phone, email, and in person. Employee is expected to be able to accurately exchange information with these stakeholders.
Work Environment
In the primary work environment, the noise level is quiet to moderate with ambient room temperatures, and lighting.
To Apply:
Please submit a cover letter and resume to kschneider@americanorchestras.org with “Member Services Associate” in the subject line. Those selected for interviews will be contacted. Please no phone calls or walk-ins.
Equal Opportunity Employer Statement
The League is an equal opportunity employer that is committed to equity, diversity, and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, and training. The League makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Sep 12, 2022
Full time
The League of American Orchestras leads, supports, and champions America’s orchestras and the vitality of the music they perform. Its diverse membership of more than 1,800 organizations and individuals across North America runs the gamut from world-renowned orchestras to community groups, from summer festivals to student and youth ensembles, from conservatories to libraries, from businesses serving orchestras to individuals who love symphonic music. The national organization dedicated solely to the orchestral experience, the League is a nexus of knowledge and innovation, advocacy, and leadership advancement. Its conferences and events, award-winning Symphony magazine, website, and other publications inform people around the world about orchestral activity and developments. Founded in 1942 and chartered by Congress in 1962, the League links a national network of thousands of instrumentalists, conductors, managers and administrators, board members, volunteers, and business partners. Visit americanorchestras.org .
POSITION SUMMARY
The Member Services Associate, reporting to the Director, Member Services and Data, is responsible for recordkeeping in the member services database, while also providing primary support regarding customer relationship management, reporting, and record keeping; providing services to members; assisting with acquisition of new members; and performing general administrative tasks.
POSITION DUTIES AND RESPONSIBILITIES
The duties that follow represent the primary responsibilities for this role. All employees are responsible for performing other duties as assigned. Primary responsibilities for this role include the following:
Create and maintain accurate member and transactional records in the League’s main database.
Process mailed and online memberships, registrations, product and mailing list purchases, advertising payments, miscellaneous purchases, and recurring payments in the database, and apply check and credit card payments.
Generate reports and queries, as requested.
Assist in the daily functions of the department including electronic filing within database.
Execute specific mail and email merges and individual communications; execute regular mailings of membership material, including renewals.
Assist with the League’s member websites and email lists, maintenance and administration of online discussion groups and resource library.
Manage Job Center website administration and liaise with third-party platform vendor
Provide general assistance in Member Services, including phone, email, and in-person customer service to members.
Provide support and collaborative management for member acquisition efforts.
Work collaboratively with members of all departments.
POSITION QUALIFICATIONS
Experience
Experience working in a customer service environment.
Knowledge of Fonteva or Salesforce a significant plus.
Interest in the arts/music preferred.
Skills / Abilities
Demonstrated flexibility and ability to handle multiple tasks simultaneously.
Excellent interpersonal skills, including the ability to interact professionally on the phone, by email, and in person, with all levels of staff, board, and donors.
High level of accuracy and attention to detail, including the ability to proof one’s own work.
Great comfort level working on computers, databases, and Microsoft Excel and Word.
PHYSICAL DEMANDS/WORK ENVIRONMENT
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands
This role requires the routine use of standard office equipment such as computers, phones, photocopiers, printers, filing cabinets, and fax machines.
This role requires using the English language to engage with internal and external stakeholders by phone, email, and in person. Employee is expected to be able to accurately exchange information with these stakeholders.
Work Environment
In the primary work environment, the noise level is quiet to moderate with ambient room temperatures, and lighting.
To Apply:
Please submit a cover letter and resume to kschneider@americanorchestras.org with “Member Services Associate” in the subject line. Those selected for interviews will be contacted. Please no phone calls or walk-ins.
Equal Opportunity Employer Statement
The League is an equal opportunity employer that is committed to equity, diversity, and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, and training. The League makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Position Description
Title: Senior Land Use Field Representative – Loudoun & Clarke
Location: Warrenton PEC Office / Remote
Job Classification: Full Time - Exempt
Geographic Focus: Loudoun & Clarke Counties
Supervisor: Director of Land Use
About PEC:
The Piedmont Environmental Council (PEC) is a 501(c)(3) non-profit organization that has proudly promoted and protected the natural resources, rural economy, history and beauty of the Virginia Piedmont region since 1972. PEC works with area residents to weigh in on important land use and policy decisions, conserve land, protect air and water quality, celebrate historic resources, build smart transportation networks, promote sustainable energy choices, restore wildlife habitat and improve people’s access to nature.
Your Role:
PEC is seeking an enthusiastic and passionate smart growth and land conservation advocate to represent PEC on land use issues in Loudoun and Clarke Counties.
Field representatives are responsible for gathering, analyzing, and distributing information on local development projects, advocating for sensible solutions and working with residents and local government in all activities associated with a community’s land use policies and regulations. Successful field representatives will take initiative and possess the ability to inspire and work well with the community at-large. Specific knowledge areas include familiarity with land use planning, rural area protection, urban are development, and engaging the public in local government planning processes. Field representatives are encouraged to pursue professional development opportunities related to these knowledge areas.
Examples of activities include:
Staying apprised of and advocating for better land use decision making. This includes weighing in on comprehensive plans, zoning and ordinances, development proposals, transportation planning and specific infrastructure projects, local policies and regulations related to rural land preservation and conservation, economic development, and natural and historic resource protection, and others as needed.
Attending local government meetings and writing and speaking on behalf of PEC positions on local government actions and policy proposals
Serving as a technical resource on land use issues, for both local government officials and the broader community, which includes participating on local advisory boards and committees.
Working directly with the public and allied organizations to organize grassroots efforts around campaigns, policies and outcomes supportive of the PEC mission.
Regularly updating PEC board members and staff on land use, conservation, and transportation issues affecting the communities served by the field r
Collaborating with PEC communications and development staff to secure appropriate funding, highlight the benefits of PEC’s work in the region, and mobilize supporters and the public at large.
Track and log interactions with supporters in our Customer/Constituent Relationship Management (CRM)
The field representative reports to PEC’s director of land use, but will also work closely with other field representatives, departments within PEC, and members of the PEC board of directors.
Qualifications
Bachelor’s degree in planning, landscape architecture, public policy, sustainable development, conservation or a related field and a minimum of 5 years work experience is required. Graduate degree preferred.
In-depth knowledge of local land use planning and zoning. Virginia-specific knowledge is preferred.
Demonstrated strong communication skills, both written and oral, including ability to write, edit, and proofread written materials for PEC staff, board of directors, PEC supporters, and the public at large.
Ability to organize, coordinate and manage diverse activities and deadlines with minimal supervision
Effective interpersonal skills, including ability and desire to build relationships with a diverse constituency including local political officials, non-profit representatives, neighborhood associations, businesses and individual citizens with a wide range of backgrounds and perspectives.
Experience working with local residents and/or community organizations, particularly in leading public outreach and/or education campaigns at the grassroots level.
Ability to work in and create an effective and positive team environment, fostering mutual trust, respect, and cooperation among staff and volunteers.
Familiarity with computers and the use of online tools, such as the Google Suite Microsoft Office productivity software, Salesforce and GIS.
Willing and able to work some weekends and evenings as organizational events and county/locality meetings dictate.
Valid driver’s license and reliable transportation required.
Commitment to service and community and a willingness to participate in practices of justice, equity, diversity and inclusion (JEDI).
Multilingual skills and multicultural or cross-cultural experience appreciated.
Compensation
Salary range is $60,000-$75,000 and negotiable within the posted range, depending on qualifications and experience.
Benefits PEC offers an outstanding and robust benefits package including:
Two health plan options (PEC pays 83% of the premium for employee only coverage and 73% of the premium for added dependents based on our HSA plan rates)
Dental and Vision insurance plans
Short- and Long-Term Disability, Group Term Life, Accident, Critical Illness & Hospital Indemnity insurances – all premiums 100% paid by PEC
Health Savings Account (with employer match up to $750 per year) or Flexible Spending Accounts (for health & dependent care)
403(b) pension plan with up to 6% employer contribution (3% automatic and 3% match) after 1 year of service with 100% vesting from day one
12 paid holidays
Longevity-based paid time off of 15-24 days per year, accrued by pay period
1 day per year of paid leave to volunteer
Longevity-based Salary Continuation Leave for employee or family illness - from 2 to 8 weeks every 24 months
Paid Bereavement, Jury Duty and Military Service Training leave
Cell Phone Reimbursement up to $75 per month
Travel Expense Reimbursement
Hybrid work environment and flexible work schedules
Professional Development training and/or education support
Payment for relevant licenses & professional membership fees.
Interested applicants should email a cover letter and resumé to apply@pecva.org . Resum é reviews begin immediately .
The Piedmont Environmental Council is proud to be an equal opportunity employer. We recruit, employ, train, compensate, and promote regardless of race, religion, creed, national origin, ancestry, sex (including pregnancy), sexual orientation, gender identity (including gender nonconformity and status as a transgender individual), age, physical or mental disability, citizenship, genetic information, past, current, or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law.
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job, therefore our job descriptions and qualifications are guidelines, not hard and fast rules. Your experience, which may include paid and unpaid experience, including volunteer work helps build the competencies and knowledge of our organization. Diversity of experience and skills, combined with passion, is key to our organizational identity.
Read more about our Justice, Equity, Diversity and Inclusion (JEDI) commitments .
Aug 18, 2022
Full time
Position Description
Title: Senior Land Use Field Representative – Loudoun & Clarke
Location: Warrenton PEC Office / Remote
Job Classification: Full Time - Exempt
Geographic Focus: Loudoun & Clarke Counties
Supervisor: Director of Land Use
About PEC:
The Piedmont Environmental Council (PEC) is a 501(c)(3) non-profit organization that has proudly promoted and protected the natural resources, rural economy, history and beauty of the Virginia Piedmont region since 1972. PEC works with area residents to weigh in on important land use and policy decisions, conserve land, protect air and water quality, celebrate historic resources, build smart transportation networks, promote sustainable energy choices, restore wildlife habitat and improve people’s access to nature.
Your Role:
PEC is seeking an enthusiastic and passionate smart growth and land conservation advocate to represent PEC on land use issues in Loudoun and Clarke Counties.
Field representatives are responsible for gathering, analyzing, and distributing information on local development projects, advocating for sensible solutions and working with residents and local government in all activities associated with a community’s land use policies and regulations. Successful field representatives will take initiative and possess the ability to inspire and work well with the community at-large. Specific knowledge areas include familiarity with land use planning, rural area protection, urban are development, and engaging the public in local government planning processes. Field representatives are encouraged to pursue professional development opportunities related to these knowledge areas.
Examples of activities include:
Staying apprised of and advocating for better land use decision making. This includes weighing in on comprehensive plans, zoning and ordinances, development proposals, transportation planning and specific infrastructure projects, local policies and regulations related to rural land preservation and conservation, economic development, and natural and historic resource protection, and others as needed.
Attending local government meetings and writing and speaking on behalf of PEC positions on local government actions and policy proposals
Serving as a technical resource on land use issues, for both local government officials and the broader community, which includes participating on local advisory boards and committees.
Working directly with the public and allied organizations to organize grassroots efforts around campaigns, policies and outcomes supportive of the PEC mission.
Regularly updating PEC board members and staff on land use, conservation, and transportation issues affecting the communities served by the field r
Collaborating with PEC communications and development staff to secure appropriate funding, highlight the benefits of PEC’s work in the region, and mobilize supporters and the public at large.
Track and log interactions with supporters in our Customer/Constituent Relationship Management (CRM)
The field representative reports to PEC’s director of land use, but will also work closely with other field representatives, departments within PEC, and members of the PEC board of directors.
Qualifications
Bachelor’s degree in planning, landscape architecture, public policy, sustainable development, conservation or a related field and a minimum of 5 years work experience is required. Graduate degree preferred.
In-depth knowledge of local land use planning and zoning. Virginia-specific knowledge is preferred.
Demonstrated strong communication skills, both written and oral, including ability to write, edit, and proofread written materials for PEC staff, board of directors, PEC supporters, and the public at large.
Ability to organize, coordinate and manage diverse activities and deadlines with minimal supervision
Effective interpersonal skills, including ability and desire to build relationships with a diverse constituency including local political officials, non-profit representatives, neighborhood associations, businesses and individual citizens with a wide range of backgrounds and perspectives.
Experience working with local residents and/or community organizations, particularly in leading public outreach and/or education campaigns at the grassroots level.
Ability to work in and create an effective and positive team environment, fostering mutual trust, respect, and cooperation among staff and volunteers.
Familiarity with computers and the use of online tools, such as the Google Suite Microsoft Office productivity software, Salesforce and GIS.
Willing and able to work some weekends and evenings as organizational events and county/locality meetings dictate.
Valid driver’s license and reliable transportation required.
Commitment to service and community and a willingness to participate in practices of justice, equity, diversity and inclusion (JEDI).
Multilingual skills and multicultural or cross-cultural experience appreciated.
Compensation
Salary range is $60,000-$75,000 and negotiable within the posted range, depending on qualifications and experience.
Benefits PEC offers an outstanding and robust benefits package including:
Two health plan options (PEC pays 83% of the premium for employee only coverage and 73% of the premium for added dependents based on our HSA plan rates)
Dental and Vision insurance plans
Short- and Long-Term Disability, Group Term Life, Accident, Critical Illness & Hospital Indemnity insurances – all premiums 100% paid by PEC
Health Savings Account (with employer match up to $750 per year) or Flexible Spending Accounts (for health & dependent care)
403(b) pension plan with up to 6% employer contribution (3% automatic and 3% match) after 1 year of service with 100% vesting from day one
12 paid holidays
Longevity-based paid time off of 15-24 days per year, accrued by pay period
1 day per year of paid leave to volunteer
Longevity-based Salary Continuation Leave for employee or family illness - from 2 to 8 weeks every 24 months
Paid Bereavement, Jury Duty and Military Service Training leave
Cell Phone Reimbursement up to $75 per month
Travel Expense Reimbursement
Hybrid work environment and flexible work schedules
Professional Development training and/or education support
Payment for relevant licenses & professional membership fees.
Interested applicants should email a cover letter and resumé to apply@pecva.org . Resum é reviews begin immediately .
The Piedmont Environmental Council is proud to be an equal opportunity employer. We recruit, employ, train, compensate, and promote regardless of race, religion, creed, national origin, ancestry, sex (including pregnancy), sexual orientation, gender identity (including gender nonconformity and status as a transgender individual), age, physical or mental disability, citizenship, genetic information, past, current, or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law.
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job, therefore our job descriptions and qualifications are guidelines, not hard and fast rules. Your experience, which may include paid and unpaid experience, including volunteer work helps build the competencies and knowledge of our organization. Diversity of experience and skills, combined with passion, is key to our organizational identity.
Read more about our Justice, Equity, Diversity and Inclusion (JEDI) commitments .
Who We Are:
NanoString Technologies ( NASDAQ: NSTG ) is a leading provider of life science tools for discovery and translational research. The company’s nCounter® Analysis System is used in life sciences research and has been cited in more than 3,800 peer-reviewed publications. The nCounter Analysis System offers a cost-effective way to easily profile the expression of hundreds of genes, proteins, miRNAs, or copy number variations, simultaneously with high sensitivity and precision, facilitating a wide variety of basic research and translational medicine applications. The company’s GeoMx® Digital Spatial Profiler enables highly-multiplexed spatial profiling of RNA and protein targets in a variety of sample types, including FFPE tissue sections. Built on pioneering principles in 2003, NanoString is blazing new trails and exploring new frontiers to adapt to the everchanging landscape and becoming smarter and more innovative in the process. We are dedicated to advancing scientific discovery and providing solutions that can have a meaningful impact in research and discovery.
Our purpose is to Map the Universe of Biology. We enable scientists to answer questions they have always wanted to ask to explore the boundaries of cellular structures and create an atlas of biological interactions that define life. We are relentless in our quest to Catalyze the Next Biological Revolution leading to Advancing the Human Condition. In addition to a pioneering spirit, we value: Grit. Authenticity. Ambition. Ingenuity. Customers . Join our team!
Job Summary:
The Service Agreement Manager manages contract acquisition and fulfillment between NanoString and its customers post sales. Coordinates contract negotiation, approval, termination in accordance with company policies, regulatory requirements, and customer specifications. Manages changes for contracts and coordinates all interested parties. This candidate should possess strong organizational skills as well as the ability to operate independently and with minimal supervision. In support of the NanoString objectives, this role must exhibit drive, passion, and a competitive spirit to help maximize our commercial success. They must be a team player with customer relationship building skills, who is hard working, smart, and loves to win.
Job Responsibilities:
Sell contracts via email and telephone by quotation to customers both proactively (i.e., cold calling) and by customer or sales representative requests or leads
Achieve quotas for sales capture rates and revenue
Provide contract renewal information to existing customers. Foster and maintain customer relationships to facilitate growth with channel partners
Create new opportunities and follow up on open opportunities, both internally and externally. Close the sale by collection of a purchase order
Manage service agreements in Salesforce (SFDC); ensure that all information is entered correctly and accurately in a timely manner. Ensure that all billing and invoices are correct
Uphold accurate service agreement pricing to ensure that service contracts are profitable to NanoString
Generate monthly and quarterly revenue reports showing contract sales activity to trend sales and observe increase or decrease in total number of instrument installs under service contract
Work with Regional Field Service Managers and Sales managers to determine service strategies and service eligibility for specific customers and execute those strategies
Work with field service engineers and field sales by means of lead management in the sale of contracts; create quotations and close sales leads turned in by the field representatives. Track the leads submitted and provide correct incentive payouts
Provide renewal, or new service contract information to both internal and external customers to ensure that NanoString customers are informed of the most current contract terms and pricing
Create “marketing strategies” for the sale and generation of new contracts in the instrument installation base to generate additional contract revenue
Keeps up-to-date knowledge of the industry, as well as the competitive posture of the company, and prepares activity and forecast reports as requested
Exercises judgment with defined procedures and practices to determine appropriate action. Has thorough knowledge of company products/services
Job Requirements:
Associates Degree
3+ Years’ experience selling service agreements in a related field
Proficient with Microsoft Office programs (Emphasis on Excel and PowerPoint) as well as CRM and ERP; SFDC experience a plus
Excellent verbal and written communication skills
Strong skill and ability to manage customer expectations while providing outstanding customer service
Working knowledge of general field service activities designed to achieve a world class customer experience
Capable of working independently and in a team environment, communicating relevant information effectively in oral and written format, working in a timely manner to meet defined deadlines/quotas
While this is an office-based role, a willingness and availability to incur overnight travel which is expected to average less than 10% per month; mainly to NanoString Headquarters and meetings
Preferred Qualifications:
B.S. degree with 3+ years of service agreement sales experience
Experience building out a service agreement sales team/process
Experience working in an FDA regulated or QSR certified organization
Job may be done remotely but preference will be given to candidates in the greater Seattle area and/or those who are capable of working, in a hybrid fashion, from one of NanoString’s headquarter offices
NanoString is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. NanoString does not accept unsolicited agency resumes and will not pay fees to any third-party agency or company that it does not have a signed agreement with.
COVID-19 VACCINATION REQUIREMENT: NanoString has a COVID-19 vaccination policy that applies to ALL U.S. employees (regardless of work location), onsite contractors and visitors except as prohibited by applicable law. As a condition of employment, newly hired employees are required to provide proof of full vaccination within 31 days of their hiring date or have applied for an exemption for which an accommodation can be made. Being fully vaccinated means that an individual is at least two weeks past their final (or only) dose of an authorized COVID-19 vaccine regimen. Exemptions will be considered for medical conditions/disabilities and sincerely held religious beliefs, observations, or practices. For any visitor coming onsite to one of NanoString’s facilities, we must verify that the visitor is fully vaccinated against COVID-19 prior to site entry and visitors must don a face mask at all times when onsite in a NanoString facility.
Accommodations
If you require assistance or accommodation when applying for open positions please contact recruiting@nanostring.com .
Jun 08, 2022
Full time
Who We Are:
NanoString Technologies ( NASDAQ: NSTG ) is a leading provider of life science tools for discovery and translational research. The company’s nCounter® Analysis System is used in life sciences research and has been cited in more than 3,800 peer-reviewed publications. The nCounter Analysis System offers a cost-effective way to easily profile the expression of hundreds of genes, proteins, miRNAs, or copy number variations, simultaneously with high sensitivity and precision, facilitating a wide variety of basic research and translational medicine applications. The company’s GeoMx® Digital Spatial Profiler enables highly-multiplexed spatial profiling of RNA and protein targets in a variety of sample types, including FFPE tissue sections. Built on pioneering principles in 2003, NanoString is blazing new trails and exploring new frontiers to adapt to the everchanging landscape and becoming smarter and more innovative in the process. We are dedicated to advancing scientific discovery and providing solutions that can have a meaningful impact in research and discovery.
Our purpose is to Map the Universe of Biology. We enable scientists to answer questions they have always wanted to ask to explore the boundaries of cellular structures and create an atlas of biological interactions that define life. We are relentless in our quest to Catalyze the Next Biological Revolution leading to Advancing the Human Condition. In addition to a pioneering spirit, we value: Grit. Authenticity. Ambition. Ingenuity. Customers . Join our team!
Job Summary:
The Service Agreement Manager manages contract acquisition and fulfillment between NanoString and its customers post sales. Coordinates contract negotiation, approval, termination in accordance with company policies, regulatory requirements, and customer specifications. Manages changes for contracts and coordinates all interested parties. This candidate should possess strong organizational skills as well as the ability to operate independently and with minimal supervision. In support of the NanoString objectives, this role must exhibit drive, passion, and a competitive spirit to help maximize our commercial success. They must be a team player with customer relationship building skills, who is hard working, smart, and loves to win.
Job Responsibilities:
Sell contracts via email and telephone by quotation to customers both proactively (i.e., cold calling) and by customer or sales representative requests or leads
Achieve quotas for sales capture rates and revenue
Provide contract renewal information to existing customers. Foster and maintain customer relationships to facilitate growth with channel partners
Create new opportunities and follow up on open opportunities, both internally and externally. Close the sale by collection of a purchase order
Manage service agreements in Salesforce (SFDC); ensure that all information is entered correctly and accurately in a timely manner. Ensure that all billing and invoices are correct
Uphold accurate service agreement pricing to ensure that service contracts are profitable to NanoString
Generate monthly and quarterly revenue reports showing contract sales activity to trend sales and observe increase or decrease in total number of instrument installs under service contract
Work with Regional Field Service Managers and Sales managers to determine service strategies and service eligibility for specific customers and execute those strategies
Work with field service engineers and field sales by means of lead management in the sale of contracts; create quotations and close sales leads turned in by the field representatives. Track the leads submitted and provide correct incentive payouts
Provide renewal, or new service contract information to both internal and external customers to ensure that NanoString customers are informed of the most current contract terms and pricing
Create “marketing strategies” for the sale and generation of new contracts in the instrument installation base to generate additional contract revenue
Keeps up-to-date knowledge of the industry, as well as the competitive posture of the company, and prepares activity and forecast reports as requested
Exercises judgment with defined procedures and practices to determine appropriate action. Has thorough knowledge of company products/services
Job Requirements:
Associates Degree
3+ Years’ experience selling service agreements in a related field
Proficient with Microsoft Office programs (Emphasis on Excel and PowerPoint) as well as CRM and ERP; SFDC experience a plus
Excellent verbal and written communication skills
Strong skill and ability to manage customer expectations while providing outstanding customer service
Working knowledge of general field service activities designed to achieve a world class customer experience
Capable of working independently and in a team environment, communicating relevant information effectively in oral and written format, working in a timely manner to meet defined deadlines/quotas
While this is an office-based role, a willingness and availability to incur overnight travel which is expected to average less than 10% per month; mainly to NanoString Headquarters and meetings
Preferred Qualifications:
B.S. degree with 3+ years of service agreement sales experience
Experience building out a service agreement sales team/process
Experience working in an FDA regulated or QSR certified organization
Job may be done remotely but preference will be given to candidates in the greater Seattle area and/or those who are capable of working, in a hybrid fashion, from one of NanoString’s headquarter offices
NanoString is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. NanoString does not accept unsolicited agency resumes and will not pay fees to any third-party agency or company that it does not have a signed agreement with.
COVID-19 VACCINATION REQUIREMENT: NanoString has a COVID-19 vaccination policy that applies to ALL U.S. employees (regardless of work location), onsite contractors and visitors except as prohibited by applicable law. As a condition of employment, newly hired employees are required to provide proof of full vaccination within 31 days of their hiring date or have applied for an exemption for which an accommodation can be made. Being fully vaccinated means that an individual is at least two weeks past their final (or only) dose of an authorized COVID-19 vaccine regimen. Exemptions will be considered for medical conditions/disabilities and sincerely held religious beliefs, observations, or practices. For any visitor coming onsite to one of NanoString’s facilities, we must verify that the visitor is fully vaccinated against COVID-19 prior to site entry and visitors must don a face mask at all times when onsite in a NanoString facility.
Accommodations
If you require assistance or accommodation when applying for open positions please contact recruiting@nanostring.com .
Description:
Have you always wanted to unite your passion for education with your sales skills? Then we can’t wait to meet you!
We're looking for a K-12 Sales Representative to join the team at Edpuzzle, a leading Edtech company trusted by over 80% of schools in the USA and millions of teachers and students across the globe, with offices in San Francisco and Barcelona. The right person will act as an Edpuzzle ambassador and Edtech sales expert to communicate with schools and districts in the assigned region.
Responsibilities:
Identify and qualify Edpuzzle adoption opportunities within a given territory
Communicate with schools & districts using Edpuzzle in your region and develop an understanding of their needs & goals
Reach out to prospective schools and districts partners in a resourceful and engaging way, leveraging phone, email and social media
Help coordinate meetings with potential clients
Have opportunities for growth and development
Discover how schools in your region allocate funding & approve purchases
Become an expert in Edpuzzle with the support of your sales manager
Learn key metrics that drive new business & identify new business opportunities
Own the sales process from start to finish by understanding goals and developing strategies to achieve them
Manage time wisely & stay self-motivated to maintain productivity while working remotely
Start new conversations with dozens of schools daily via inbound requests & outbound campaigns
Make phone calls to follow up with school & district decision-makers
Follow up on the previous week’s 100+ conversations to make sure nothing slips through the cracks
Reach out to active users to grow excitement for Edpuzzle as an education solution
Seek out opportunities for face-to-face meetings with IT coaches, curriculum leaders or school administrators
Lead professional development & training sessions for schools & districts
Maintain strong pipeline management & log activities in the Salesforce CRM
Meet with your manager on a weekly basis to review status & brainstorm new projects to accomplish goals
Set daily tasks with your manager initially, over time becoming more autonomous & proactive in proposing new ideas to reach goals
Perform other duties as assigned
Requirements:
Passion for supporting students and educators
Excellent verbal and written communication skills
Excellent interpersonal, sales and customer service skills
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Ability to prioritize tasks and problem-solving skills
Ability to function well in a high-paced and at times stressful environment
Persistence/Grit: you don’t give up until you get what you want
Flexible & able to adapt to new strategies
Self-motivated: you have the ability to stay on-task while working alone
Strategic thinker: unafraid to use data to problem-solve, inform decisions & persuade
Team-player: you look for ways to learn from & help your teammates
Unintimidated by new technology & quick to pick up new skills
High speed internet
Education and Experience:
2+ years professional experience in K-12 sales position
Previous experience teaching, coaching, or training teachers preferred
Knowledge of the school sales-cycle & educational purchasing system in your region
Bachelor’s degree preferred
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer
Ability to Travel up to 50% of the time
Hiring for remote work in: Massachusetts
Benefits:
Competitive salary
Medical, vision, and dental insurance
401(k) matching
Flexible PTO
MacBook Air, monitor, and flexible work-from-home setup
Incredible opportunity to grow, learn & build lifetime bonds with other passionate people
Edpuzzle is an equal opportunity employer, and we highly value diversity at our company. If you'd like to be considered for this position, please apply below. We look forward to hearing from you!
Jun 03, 2022
Full time
Description:
Have you always wanted to unite your passion for education with your sales skills? Then we can’t wait to meet you!
We're looking for a K-12 Sales Representative to join the team at Edpuzzle, a leading Edtech company trusted by over 80% of schools in the USA and millions of teachers and students across the globe, with offices in San Francisco and Barcelona. The right person will act as an Edpuzzle ambassador and Edtech sales expert to communicate with schools and districts in the assigned region.
Responsibilities:
Identify and qualify Edpuzzle adoption opportunities within a given territory
Communicate with schools & districts using Edpuzzle in your region and develop an understanding of their needs & goals
Reach out to prospective schools and districts partners in a resourceful and engaging way, leveraging phone, email and social media
Help coordinate meetings with potential clients
Have opportunities for growth and development
Discover how schools in your region allocate funding & approve purchases
Become an expert in Edpuzzle with the support of your sales manager
Learn key metrics that drive new business & identify new business opportunities
Own the sales process from start to finish by understanding goals and developing strategies to achieve them
Manage time wisely & stay self-motivated to maintain productivity while working remotely
Start new conversations with dozens of schools daily via inbound requests & outbound campaigns
Make phone calls to follow up with school & district decision-makers
Follow up on the previous week’s 100+ conversations to make sure nothing slips through the cracks
Reach out to active users to grow excitement for Edpuzzle as an education solution
Seek out opportunities for face-to-face meetings with IT coaches, curriculum leaders or school administrators
Lead professional development & training sessions for schools & districts
Maintain strong pipeline management & log activities in the Salesforce CRM
Meet with your manager on a weekly basis to review status & brainstorm new projects to accomplish goals
Set daily tasks with your manager initially, over time becoming more autonomous & proactive in proposing new ideas to reach goals
Perform other duties as assigned
Requirements:
Passion for supporting students and educators
Excellent verbal and written communication skills
Excellent interpersonal, sales and customer service skills
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Ability to prioritize tasks and problem-solving skills
Ability to function well in a high-paced and at times stressful environment
Persistence/Grit: you don’t give up until you get what you want
Flexible & able to adapt to new strategies
Self-motivated: you have the ability to stay on-task while working alone
Strategic thinker: unafraid to use data to problem-solve, inform decisions & persuade
Team-player: you look for ways to learn from & help your teammates
Unintimidated by new technology & quick to pick up new skills
High speed internet
Education and Experience:
2+ years professional experience in K-12 sales position
Previous experience teaching, coaching, or training teachers preferred
Knowledge of the school sales-cycle & educational purchasing system in your region
Bachelor’s degree preferred
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer
Ability to Travel up to 50% of the time
Hiring for remote work in: Massachusetts
Benefits:
Competitive salary
Medical, vision, and dental insurance
401(k) matching
Flexible PTO
MacBook Air, monitor, and flexible work-from-home setup
Incredible opportunity to grow, learn & build lifetime bonds with other passionate people
Edpuzzle is an equal opportunity employer, and we highly value diversity at our company. If you'd like to be considered for this position, please apply below. We look forward to hearing from you!
Description
Have you always wanted to unite your passion for education with your sales skills? Then we can’t wait to meet you!
We're looking for a K-12 Sales Representative to join the team at Edpuzzle, a leading Edtech company trusted by over 80% of schools in the USA and millions of teachers and students across the globe, with offices in San Francisco and Barcelona. The right person will act as an Edpuzzle ambassador and Edtech sales expert to communicate with schools and districts in the assigned region.
Responsibilities
Identify and qualify Edpuzzle adoption opportunities within a given territory
Communicate with schools & districts using Edpuzzle in your region and develop an understanding of their needs & goals
Reach out to prospective schools and districts partners in a resourceful and engaging way, leveraging phone, email and social media
Help coordinate meetings with potential clients
Have opportunities for growth and development
Discover how schools in your region allocate funding & approve purchases
Become an expert in Edpuzzle with the support of your sales manager
Learn key metrics that drive new business & identify new business opportunities
Own the sales process from start to finish by understanding goals and developing strategies to achieve them
Manage time wisely & stay self-motivated to maintain productivity while working remotely
Start new conversations with dozens of schools daily via inbound requests & outbound campaigns
Make phone calls to follow up with school & district decision-makers
Follow up on the previous week’s 100+ conversations to make sure nothing slips through the cracks
Reach out to active users to grow excitement for Edpuzzle as an education solution
Seek out opportunities for face-to-face meetings with IT coaches, curriculum leaders or school administrators
Lead professional development & training sessions for schools & districts
Maintain strong pipeline management & log activities in the Salesforce CRM
Meet with your manager on a weekly basis to review status & brainstorm new projects to accomplish goals
Set daily tasks with your manager initially, over time becoming more autonomous & proactive in proposing new ideas to reach goals
Perform other duties as assigned
Requirements
Passion for supporting students and educators
Excellent verbal and written communication skills
Excellent interpersonal, sales and customer service skills
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Ability to prioritize tasks and problem-solving skills
Ability to function well in a high-paced and at times stressful environment
Persistence/Grit: you don’t give up until you get what you want
Flexible & able to adapt to new strategies
Self-motivated: you have the ability to stay on-task while working alone
Strategic thinker: unafraid to use data to problem-solve, inform decisions & persuade
Team-player: you look for ways to learn from & help your teammates
Unintimidated by new technology & quick to pick up new skills
High speed internet
Education and Experience:
2+ years professional experience in K-12 sales position
Previous experience teaching, coaching, or training teachers preferred
Knowledge of the school sales-cycle & educational purchasing system in your region
Bachelor’s degree preferred
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer
Ability to Travel up to 50% of the time
Hiring for remote work in: California
Benefits
Competitive salary
Medical, vision, and dental insurance
401(k) matching
Flexible PTO
MacBook Air, monitor, and flexible work-from-home setup
Incredible opportunity to grow, learn & build lifetime bonds with other passionate people
Edpuzzle is an equal opportunity employer, and we highly value diversity at our company. If you'd like to be considered for this position, please apply below. We look forward to hearing from you!
May 17, 2022
Full time
Description
Have you always wanted to unite your passion for education with your sales skills? Then we can’t wait to meet you!
We're looking for a K-12 Sales Representative to join the team at Edpuzzle, a leading Edtech company trusted by over 80% of schools in the USA and millions of teachers and students across the globe, with offices in San Francisco and Barcelona. The right person will act as an Edpuzzle ambassador and Edtech sales expert to communicate with schools and districts in the assigned region.
Responsibilities
Identify and qualify Edpuzzle adoption opportunities within a given territory
Communicate with schools & districts using Edpuzzle in your region and develop an understanding of their needs & goals
Reach out to prospective schools and districts partners in a resourceful and engaging way, leveraging phone, email and social media
Help coordinate meetings with potential clients
Have opportunities for growth and development
Discover how schools in your region allocate funding & approve purchases
Become an expert in Edpuzzle with the support of your sales manager
Learn key metrics that drive new business & identify new business opportunities
Own the sales process from start to finish by understanding goals and developing strategies to achieve them
Manage time wisely & stay self-motivated to maintain productivity while working remotely
Start new conversations with dozens of schools daily via inbound requests & outbound campaigns
Make phone calls to follow up with school & district decision-makers
Follow up on the previous week’s 100+ conversations to make sure nothing slips through the cracks
Reach out to active users to grow excitement for Edpuzzle as an education solution
Seek out opportunities for face-to-face meetings with IT coaches, curriculum leaders or school administrators
Lead professional development & training sessions for schools & districts
Maintain strong pipeline management & log activities in the Salesforce CRM
Meet with your manager on a weekly basis to review status & brainstorm new projects to accomplish goals
Set daily tasks with your manager initially, over time becoming more autonomous & proactive in proposing new ideas to reach goals
Perform other duties as assigned
Requirements
Passion for supporting students and educators
Excellent verbal and written communication skills
Excellent interpersonal, sales and customer service skills
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Ability to prioritize tasks and problem-solving skills
Ability to function well in a high-paced and at times stressful environment
Persistence/Grit: you don’t give up until you get what you want
Flexible & able to adapt to new strategies
Self-motivated: you have the ability to stay on-task while working alone
Strategic thinker: unafraid to use data to problem-solve, inform decisions & persuade
Team-player: you look for ways to learn from & help your teammates
Unintimidated by new technology & quick to pick up new skills
High speed internet
Education and Experience:
2+ years professional experience in K-12 sales position
Previous experience teaching, coaching, or training teachers preferred
Knowledge of the school sales-cycle & educational purchasing system in your region
Bachelor’s degree preferred
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer
Ability to Travel up to 50% of the time
Hiring for remote work in: California
Benefits
Competitive salary
Medical, vision, and dental insurance
401(k) matching
Flexible PTO
MacBook Air, monitor, and flexible work-from-home setup
Incredible opportunity to grow, learn & build lifetime bonds with other passionate people
Edpuzzle is an equal opportunity employer, and we highly value diversity at our company. If you'd like to be considered for this position, please apply below. We look forward to hearing from you!
Description
Have you always wanted to unite your passion for education with your sales skills? Then we can’t wait to meet you!
We're looking for a K-12 Sales Representative to join the team at Edpuzzle, a leading Edtech company trusted by over 80% of schools in the USA and millions of teachers and students across the globe, with offices in San Francisco and Barcelona. The right person will act as an Edpuzzle ambassador and Edtech sales expert to communicate with schools and districts in the assigned region.
Responsibilities
Identify and qualify Edpuzzle adoption opportunities within a given territory
Communicate with schools & districts using Edpuzzle in your region and develop an understanding of their needs & goals
Reach out to prospective schools and districts partners in a resourceful and engaging way, leveraging phone, email and social media
Help coordinate meetings with potential clients
Have opportunities for growth and development
Discover how schools in your region allocate funding & approve purchases
Become an expert in Edpuzzle with the support of your sales manager
Learn key metrics that drive new business & identify new business opportunities
Own the sales process from start to finish by understanding goals and developing strategies to achieve them
Manage time wisely & stay self-motivated to maintain productivity while working remotely
Start new conversations with dozens of schools daily via inbound requests & outbound campaigns
Make phone calls to follow up with school & district decision-makers
Follow up on the previous week’s 100+ conversations to make sure nothing slips through the cracks
Reach out to active users to grow excitement for Edpuzzle as an education solution
Seek out opportunities for face-to-face meetings with IT coaches, curriculum leaders or school administrators
Lead professional development & training sessions for schools & districts
Maintain strong pipeline management & log activities in the Salesforce CRM
Meet with your manager on a weekly basis to review status & brainstorm new projects to accomplish goals
Set daily tasks with your manager initially, over time becoming more autonomous & proactive in proposing new ideas to reach goals
Perform other duties as assigned
Requirements
Passion for supporting students and educators
Excellent verbal and written communication skills
Excellent interpersonal, sales and customer service skills
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Ability to prioritize tasks and problem-solving skills
Ability to function well in a high-paced and at times stressful environment
Persistence/Grit: you don’t give up until you get what you want
Flexible & able to adapt to new strategies
Self-motivated: you have the ability to stay on-task while working alone
Strategic thinker: unafraid to use data to problem-solve, inform decisions & persuade
Team-player: you look for ways to learn from & help your teammates
Unintimidated by new technology & quick to pick up new skills
High speed internet
Education and Experience:
2+ years professional experience in K-12 sales position
Previous experience teaching, coaching, or training teachers preferred
Knowledge of the school sales-cycle & educational purchasing system in your region
Bachelor’s degree preferred
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer
Ability to Travel up to 50% of the time
Hiring for remote work in: Florida
Benefits
Competitive salary
Medical, vision, and dental insurance
401(k) matching
Flexible PTO
MacBook Air, monitor, and flexible work-from-home setup
Incredible opportunity to grow, learn & build lifetime bonds with other passionate people
Edpuzzle is an equal opportunity employer, and we highly value diversity at our company. If you'd like to be considered for this position, please apply below. We look forward to hearing from you!
May 17, 2022
Full time
Description
Have you always wanted to unite your passion for education with your sales skills? Then we can’t wait to meet you!
We're looking for a K-12 Sales Representative to join the team at Edpuzzle, a leading Edtech company trusted by over 80% of schools in the USA and millions of teachers and students across the globe, with offices in San Francisco and Barcelona. The right person will act as an Edpuzzle ambassador and Edtech sales expert to communicate with schools and districts in the assigned region.
Responsibilities
Identify and qualify Edpuzzle adoption opportunities within a given territory
Communicate with schools & districts using Edpuzzle in your region and develop an understanding of their needs & goals
Reach out to prospective schools and districts partners in a resourceful and engaging way, leveraging phone, email and social media
Help coordinate meetings with potential clients
Have opportunities for growth and development
Discover how schools in your region allocate funding & approve purchases
Become an expert in Edpuzzle with the support of your sales manager
Learn key metrics that drive new business & identify new business opportunities
Own the sales process from start to finish by understanding goals and developing strategies to achieve them
Manage time wisely & stay self-motivated to maintain productivity while working remotely
Start new conversations with dozens of schools daily via inbound requests & outbound campaigns
Make phone calls to follow up with school & district decision-makers
Follow up on the previous week’s 100+ conversations to make sure nothing slips through the cracks
Reach out to active users to grow excitement for Edpuzzle as an education solution
Seek out opportunities for face-to-face meetings with IT coaches, curriculum leaders or school administrators
Lead professional development & training sessions for schools & districts
Maintain strong pipeline management & log activities in the Salesforce CRM
Meet with your manager on a weekly basis to review status & brainstorm new projects to accomplish goals
Set daily tasks with your manager initially, over time becoming more autonomous & proactive in proposing new ideas to reach goals
Perform other duties as assigned
Requirements
Passion for supporting students and educators
Excellent verbal and written communication skills
Excellent interpersonal, sales and customer service skills
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Ability to prioritize tasks and problem-solving skills
Ability to function well in a high-paced and at times stressful environment
Persistence/Grit: you don’t give up until you get what you want
Flexible & able to adapt to new strategies
Self-motivated: you have the ability to stay on-task while working alone
Strategic thinker: unafraid to use data to problem-solve, inform decisions & persuade
Team-player: you look for ways to learn from & help your teammates
Unintimidated by new technology & quick to pick up new skills
High speed internet
Education and Experience:
2+ years professional experience in K-12 sales position
Previous experience teaching, coaching, or training teachers preferred
Knowledge of the school sales-cycle & educational purchasing system in your region
Bachelor’s degree preferred
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer
Ability to Travel up to 50% of the time
Hiring for remote work in: Florida
Benefits
Competitive salary
Medical, vision, and dental insurance
401(k) matching
Flexible PTO
MacBook Air, monitor, and flexible work-from-home setup
Incredible opportunity to grow, learn & build lifetime bonds with other passionate people
Edpuzzle is an equal opportunity employer, and we highly value diversity at our company. If you'd like to be considered for this position, please apply below. We look forward to hearing from you!
Description:
Have you always wanted to unite your passion for education with your sales skills? Then we can’t wait to meet you!
We're looking for a K-12 Sales Representative to join the team at Edpuzzle, a leading Edtech company trusted by over 80% of schools in the USA and millions of teachers and students across the globe, with offices in San Francisco and Barcelona. The right person will act as an Edpuzzle ambassador and Edtech sales expert to communicate with schools and districts in the assigned region.
Responsibilities:
Identify and qualify Edpuzzle adoption opportunities within a given territory
Communicate with schools & districts using Edpuzzle in your region and develop an understanding of their needs & goals
Reach out to prospective schools and districts partners in a resourceful and engaging way, leveraging phone, email and social media
Help coordinate meetings with potential clients
Have opportunities for growth and development
Discover how schools in your region allocate funding & approve purchases
Become an expert in Edpuzzle with the support of your sales manager
Learn key metrics that drive new business & identify new business opportunities
Own the sales process from start to finish by understanding goals and developing strategies to achieve them
Manage time wisely & stay self-motivated to maintain productivity while working remotely
Start new conversations with dozens of schools daily via inbound requests & outbound campaigns
Make phone calls to follow up with school & district decision-makers
Follow up on the previous week’s 100+ conversations to make sure nothing slips through the cracks
Reach out to active users to grow excitement for Edpuzzle as an education solution
Seek out opportunities for face-to-face meetings with IT coaches, curriculum leaders or school administrators
Lead professional development & training sessions for schools & districts
Maintain strong pipeline management & log activities in the Salesforce CRM
Meet with your manager on a weekly basis to review status & brainstorm new projects to accomplish goals
Set daily tasks with your manager initially, over time becoming more autonomous & proactive in proposing new ideas to reach goals
Perform other duties as assigned
Requirements:
Passion for supporting students and educators
Excellent verbal and written communication skills
Excellent interpersonal, sales and customer service skills
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Ability to prioritize tasks and problem-solving skills
Ability to function well in a high-paced and at times stressful environment
Persistence/Grit: you don’t give up until you get what you want
Flexible & able to adapt to new strategies
Self-motivated: you have the ability to stay on-task while working alone
Strategic thinker: unafraid to use data to problem-solve, inform decisions & persuade
Team-player: you look for ways to learn from & help your teammates
Unintimidated by new technology & quick to pick up new skills
High speed internet
Education and Experience:
2+ years professional experience in K-12 sales position
Previous experience teaching, coaching, or training teachers preferred
Knowledge of the school sales-cycle & educational purchasing system in your region
Bachelor’s degree preferred
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer
Ability to Travel up to 50% of the time
Hiring for remote work in: Pennsylvania & Ohio
Benefits:
Competitive salary
Medical, vision, and dental insurance
401(k) matching
Flexible PTO
MacBook Air, monitor, and flexible work-from-home setup
Incredible opportunity to grow, learn & build lifetime bonds with other passionate people
Edpuzzle is an equal opportunity employer, and we highly value diversity at our company. If you'd like to be considered for this position, please apply below. We look forward to hearing from you!
May 17, 2022
Full time
Description:
Have you always wanted to unite your passion for education with your sales skills? Then we can’t wait to meet you!
We're looking for a K-12 Sales Representative to join the team at Edpuzzle, a leading Edtech company trusted by over 80% of schools in the USA and millions of teachers and students across the globe, with offices in San Francisco and Barcelona. The right person will act as an Edpuzzle ambassador and Edtech sales expert to communicate with schools and districts in the assigned region.
Responsibilities:
Identify and qualify Edpuzzle adoption opportunities within a given territory
Communicate with schools & districts using Edpuzzle in your region and develop an understanding of their needs & goals
Reach out to prospective schools and districts partners in a resourceful and engaging way, leveraging phone, email and social media
Help coordinate meetings with potential clients
Have opportunities for growth and development
Discover how schools in your region allocate funding & approve purchases
Become an expert in Edpuzzle with the support of your sales manager
Learn key metrics that drive new business & identify new business opportunities
Own the sales process from start to finish by understanding goals and developing strategies to achieve them
Manage time wisely & stay self-motivated to maintain productivity while working remotely
Start new conversations with dozens of schools daily via inbound requests & outbound campaigns
Make phone calls to follow up with school & district decision-makers
Follow up on the previous week’s 100+ conversations to make sure nothing slips through the cracks
Reach out to active users to grow excitement for Edpuzzle as an education solution
Seek out opportunities for face-to-face meetings with IT coaches, curriculum leaders or school administrators
Lead professional development & training sessions for schools & districts
Maintain strong pipeline management & log activities in the Salesforce CRM
Meet with your manager on a weekly basis to review status & brainstorm new projects to accomplish goals
Set daily tasks with your manager initially, over time becoming more autonomous & proactive in proposing new ideas to reach goals
Perform other duties as assigned
Requirements:
Passion for supporting students and educators
Excellent verbal and written communication skills
Excellent interpersonal, sales and customer service skills
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Ability to prioritize tasks and problem-solving skills
Ability to function well in a high-paced and at times stressful environment
Persistence/Grit: you don’t give up until you get what you want
Flexible & able to adapt to new strategies
Self-motivated: you have the ability to stay on-task while working alone
Strategic thinker: unafraid to use data to problem-solve, inform decisions & persuade
Team-player: you look for ways to learn from & help your teammates
Unintimidated by new technology & quick to pick up new skills
High speed internet
Education and Experience:
2+ years professional experience in K-12 sales position
Previous experience teaching, coaching, or training teachers preferred
Knowledge of the school sales-cycle & educational purchasing system in your region
Bachelor’s degree preferred
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer
Ability to Travel up to 50% of the time
Hiring for remote work in: Pennsylvania & Ohio
Benefits:
Competitive salary
Medical, vision, and dental insurance
401(k) matching
Flexible PTO
MacBook Air, monitor, and flexible work-from-home setup
Incredible opportunity to grow, learn & build lifetime bonds with other passionate people
Edpuzzle is an equal opportunity employer, and we highly value diversity at our company. If you'd like to be considered for this position, please apply below. We look forward to hearing from you!
Job Description:
At HPE, we bring together the brightest minds to create breakthrough technology solutions and advance the way people live and work. Our legacy inspires us as we forge ahead dedicated to helping our customers make their mark on the world. We’re solving the world’s most complex challenges, and our people are at the forefront of progress.
The Commercial Account Manager serves as the overall account lead (single point of contact) for numerous, large named accounts in an assigned country, geographic territory and/or industry;. The person in this role understands a client’s key business and IT challenges and requirements and is focused on driving value for the client, while maximizing revenue and margin for the company. The Commercial Account Manager specializes in a value or volume specialty (computers, servers, storage, services, printers) with focus on growing the base business, complex solutions, and new business opportunities. Accounts may be managed remotely. This role is supported primarily by presales and inside sales resources.
Responsibilities:
Coordinates/Owns account plans for commercial accounts in the account planning process.
Focuses on deals/opportunities and value and/or volume portfolio management, and selling a range of company products and solutions.
Uses specialty to leverage existing opportunities in account.
Establishes a professional working relationship (up to the executive level) with clients, focusing mainly on specialist buyers, e.g. IT.
Analyzes win/loss rates and drive recommendation to improve ratios
Works with and leverages external partners to deliver solution sale.
Refers company volume products and certain value products to other specialists or partners as needed.
Utilizes the support of pre- sales and specialists, and depending on account coverage with inside sales to lead deal pursuit.
Responsible for achieving/managing quota based on regional guidelines
Enters and is accountable for all opportunities in pipeline tools and processes. Recommends and Implements Pipeline management practices.
Ability to implement margin recovery activities/strategies in full ownership of the account or in partial ownership depending on account coverage.
Acts as a first interface for owned accounts in collaboration with members of global business teams.
May Train/Coach and lead Inside account reps/Inside Sales
Contributes to or designs sales policy and strategy for assigned business segment.
Education and Experience Required:
University or Bachelor's degree preferred.
Detailed knowledge of key customer types or customers on given products.
Typically 3-5 years of experience as referenced above.
Account management experience required
Experience in product specialty (computers, printers, servers, storage)
Possible experience in industry.
Inside Account experience of large commercial of large complexity.
Knowledge and Skills:
Solid IT acumen on how to align with specific company services or product lines.
Partner organization intelligence aligned with partner management skills.
Assess solution feasibility from a technical and business perspective to determine qualify- in/quality-out status.
Conceptualizes and articulates well-targeted solutions in area of specialty - from proposal to contract sign off.
Negotiation skills and ability to frame the value proposition for the customer.
Ability to utilize resources effectively in or order to pursue revenue generating opportunities in the account.
Ability to understand the customer's business issues and translate to company solutions.
Enough knowledge about product, services and client's core business, to be able to sell transactionally, as well as generate leads.
Ability to prioritize and drive strategic sales activity on multi-product basis or solution basis.
Competitive selling skills.
What we can offer you: Extensive benefits, a competitive salary and participation in the shared values and purpose that make Hewlett Packard Enterprise one of the world´s most attractive employers! At HPE, our goal is to provide equal opportunities, flexible work-life balance, and constantly evolving career growth. If you are looking for challenges in an exciting, supportive and international work environment, then we definitely want to hear from you. Continue the conversation by clicking apply now below, or directly via our Careers Portal at www.hpe.com/careers. Join us and make your mark! Find out more about us and follow us on: https://www.facebook.com/HPECareers https://twitter.com/HPE_Careers HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.
Job:
Sales
Job Level:
Intermediate
Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.
HPE will comply with all applicable laws related to the use of arrest and conviction records, including the San Francisco Fair Chance Ordinance and similar laws and will consider for employment qualified applicants with criminal histories.
Mar 23, 2022
Full time
Job Description:
At HPE, we bring together the brightest minds to create breakthrough technology solutions and advance the way people live and work. Our legacy inspires us as we forge ahead dedicated to helping our customers make their mark on the world. We’re solving the world’s most complex challenges, and our people are at the forefront of progress.
The Commercial Account Manager serves as the overall account lead (single point of contact) for numerous, large named accounts in an assigned country, geographic territory and/or industry;. The person in this role understands a client’s key business and IT challenges and requirements and is focused on driving value for the client, while maximizing revenue and margin for the company. The Commercial Account Manager specializes in a value or volume specialty (computers, servers, storage, services, printers) with focus on growing the base business, complex solutions, and new business opportunities. Accounts may be managed remotely. This role is supported primarily by presales and inside sales resources.
Responsibilities:
Coordinates/Owns account plans for commercial accounts in the account planning process.
Focuses on deals/opportunities and value and/or volume portfolio management, and selling a range of company products and solutions.
Uses specialty to leverage existing opportunities in account.
Establishes a professional working relationship (up to the executive level) with clients, focusing mainly on specialist buyers, e.g. IT.
Analyzes win/loss rates and drive recommendation to improve ratios
Works with and leverages external partners to deliver solution sale.
Refers company volume products and certain value products to other specialists or partners as needed.
Utilizes the support of pre- sales and specialists, and depending on account coverage with inside sales to lead deal pursuit.
Responsible for achieving/managing quota based on regional guidelines
Enters and is accountable for all opportunities in pipeline tools and processes. Recommends and Implements Pipeline management practices.
Ability to implement margin recovery activities/strategies in full ownership of the account or in partial ownership depending on account coverage.
Acts as a first interface for owned accounts in collaboration with members of global business teams.
May Train/Coach and lead Inside account reps/Inside Sales
Contributes to or designs sales policy and strategy for assigned business segment.
Education and Experience Required:
University or Bachelor's degree preferred.
Detailed knowledge of key customer types or customers on given products.
Typically 3-5 years of experience as referenced above.
Account management experience required
Experience in product specialty (computers, printers, servers, storage)
Possible experience in industry.
Inside Account experience of large commercial of large complexity.
Knowledge and Skills:
Solid IT acumen on how to align with specific company services or product lines.
Partner organization intelligence aligned with partner management skills.
Assess solution feasibility from a technical and business perspective to determine qualify- in/quality-out status.
Conceptualizes and articulates well-targeted solutions in area of specialty - from proposal to contract sign off.
Negotiation skills and ability to frame the value proposition for the customer.
Ability to utilize resources effectively in or order to pursue revenue generating opportunities in the account.
Ability to understand the customer's business issues and translate to company solutions.
Enough knowledge about product, services and client's core business, to be able to sell transactionally, as well as generate leads.
Ability to prioritize and drive strategic sales activity on multi-product basis or solution basis.
Competitive selling skills.
What we can offer you: Extensive benefits, a competitive salary and participation in the shared values and purpose that make Hewlett Packard Enterprise one of the world´s most attractive employers! At HPE, our goal is to provide equal opportunities, flexible work-life balance, and constantly evolving career growth. If you are looking for challenges in an exciting, supportive and international work environment, then we definitely want to hear from you. Continue the conversation by clicking apply now below, or directly via our Careers Portal at www.hpe.com/careers. Join us and make your mark! Find out more about us and follow us on: https://www.facebook.com/HPECareers https://twitter.com/HPE_Careers HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.
Job:
Sales
Job Level:
Intermediate
Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.
HPE will comply with all applicable laws related to the use of arrest and conviction records, including the San Francisco Fair Chance Ordinance and similar laws and will consider for employment qualified applicants with criminal histories.
This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office .
Job Description:
At HPE, we bring together the brightest minds to create breakthrough technology solutions and advance the way people live and work. Our legacy inspires us as we forge ahead dedicated to helping our customers make their mark on the world. We’re solving the world’s most complex challenges, and our people are at the forefront of progress.
HPEFS provides financial services for our clientele in purchasing technology solutions. The Federal Financial Account Manager serves as the overall account lead (single point of contact) for numerous, large named accounts in an assigned country, geographic territory and/or industry; understands a client’s key business and IT challenges and requirements and is focused on driving value for the client, while maximizing revenue and margin for the company. They specialize in a value or volume specialty (computers, servers, storage, services, printers) with focus on growing the base business, complex solutions, and new business opportunities. Accounts may be managed remotely. The Federal Financial Account Manager is supported primarily by presales and inside sales resources. These jobs focus on selling to customers, typically through work that occurs outside the company offices. This position requires up to 50% travel.
Responsibilities:
Establishes a professional working relationship (up to the executive level) with Federal System Integrators, HPE/HPI Federal Account Teams, and develops a core understanding of the unique business needs.
Coordinates/Owns account plans for strategic Federal accounts in the account planning process
Focuses on larger Federal deals/opportunities and value and/or volume portfolio management and selling a range of company products and solutions.
Uses specialty to leverage existing opportunities and branch into more than one BU in the account.
Engages partners effectively to improve win rates on selective deals.
Builds growth opportunities using the account planning process; actively manages planning process through scheduled reviews and updates.
Generates leads for company volume products and certain value products and collaborates with other specialists or partners as needed.
Responsible for achieving/managing quarterly, half yearly or yearly quota.
Enters opportunities in pipeline tools and updates them weekly. Recommends and Implements Pipeline management practices.
Sell solutions that include hardware, software and services.
Build and deploy a territory account plan that includes working with partners, specialists.
Ability to implement margin recovery activities/strategies in full ownership of the account or in partial ownership depending on account coverage.
Acts as a first interface for international accounts in collaboration with members of global business teams, and local teams.
Identifies customer requirements, matches with company capabilities and chooses the respective company supply chain accordingly (Direct or Indirect).
Reviews and designs sales policy and strategy.
Education and Experience Required:
United States Citizenship
University or Bachelor's degree preferred.
Has deep knowledge of the System Integrator space with enhanced products, solution and service offerings as well as competitors' offerings.
Extensive vertical industry knowledge and advanced degree of selling skills.
Typically 5-8 years of experience as referenced above.
Account management experience in product specialty (computers, printers, servers, storage).
Knowledge and Skills:
Knowledge/experience of US Federal contracting and financing principles, or willingness and ability to learn quickly
Ability to adapt commercial programs/offers to the US Federal segment
Familiarity with pricing tools and concepts
Ability to review solicitations and contracts and identify key issues and develop appropriate solutions (i.e., you are not selling std. t’s & c’s with rate card rates
Flexibility/adaptability to various markets/consist tents (e.g., print partners, large partners, government COs, SI’s, vendor reps, vendor solution teams, and combinations of all of the foregoing)
Broad understanding of the customer's needs; applies standard as well as creative solutions to meet those needs.
Ability to coordinate internal and external partners to deliver appropriate solution sale.
Able to interface with senior levels internal to the company and external client and partner groups.
Knows when to adjust business plans based on account and industry segment opportunities.
Use consultative selling skills to proactively help customer's with making IT business decisions.
Partner organization intelligence aligned with partner management skills.
Conceptualizes and articulates well-targeted solutions in area of specialty - from proposal to contract sign off.
Ability to understand the customer's business issues and translate to the company's solutions.
Ability to prioritize and drive strategic sales activity on a solution basis.
Excels in competitive selling skills.
Needs a good understanding of the channel and how to partner.
What we can offer you: Extensive benefits, a competitive salary and participation in the shared values and purpose that make Hewlett Packard Enterprise one of the world´s most attractive employers! At HPE, our goal is to provide equal opportunities, flexible work-life balance, and constantly evolving career growth. If you are looking for challenges in an exciting, supportive and international work environment, then we definitely want to hear from you. Continue the conversation by clicking apply now below, or directly via our Careers Portal at www.hpe.com/careers. Join us and make your mark! Find out more about us and follow us on: https://www.facebook.com/HPECareers https://twitter.com/HPE_Careers HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.
Job:
Sales
Job Level:
Specialist
Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.
HPE will comply with all applicable laws related to the use of arrest and conviction records, including the San Francisco Fair Chance Ordinance and similar laws and will consider for employment qualified applicants with criminal histories.
Mar 23, 2022
Full time
This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office .
Job Description:
At HPE, we bring together the brightest minds to create breakthrough technology solutions and advance the way people live and work. Our legacy inspires us as we forge ahead dedicated to helping our customers make their mark on the world. We’re solving the world’s most complex challenges, and our people are at the forefront of progress.
HPEFS provides financial services for our clientele in purchasing technology solutions. The Federal Financial Account Manager serves as the overall account lead (single point of contact) for numerous, large named accounts in an assigned country, geographic territory and/or industry; understands a client’s key business and IT challenges and requirements and is focused on driving value for the client, while maximizing revenue and margin for the company. They specialize in a value or volume specialty (computers, servers, storage, services, printers) with focus on growing the base business, complex solutions, and new business opportunities. Accounts may be managed remotely. The Federal Financial Account Manager is supported primarily by presales and inside sales resources. These jobs focus on selling to customers, typically through work that occurs outside the company offices. This position requires up to 50% travel.
Responsibilities:
Establishes a professional working relationship (up to the executive level) with Federal System Integrators, HPE/HPI Federal Account Teams, and develops a core understanding of the unique business needs.
Coordinates/Owns account plans for strategic Federal accounts in the account planning process
Focuses on larger Federal deals/opportunities and value and/or volume portfolio management and selling a range of company products and solutions.
Uses specialty to leverage existing opportunities and branch into more than one BU in the account.
Engages partners effectively to improve win rates on selective deals.
Builds growth opportunities using the account planning process; actively manages planning process through scheduled reviews and updates.
Generates leads for company volume products and certain value products and collaborates with other specialists or partners as needed.
Responsible for achieving/managing quarterly, half yearly or yearly quota.
Enters opportunities in pipeline tools and updates them weekly. Recommends and Implements Pipeline management practices.
Sell solutions that include hardware, software and services.
Build and deploy a territory account plan that includes working with partners, specialists.
Ability to implement margin recovery activities/strategies in full ownership of the account or in partial ownership depending on account coverage.
Acts as a first interface for international accounts in collaboration with members of global business teams, and local teams.
Identifies customer requirements, matches with company capabilities and chooses the respective company supply chain accordingly (Direct or Indirect).
Reviews and designs sales policy and strategy.
Education and Experience Required:
United States Citizenship
University or Bachelor's degree preferred.
Has deep knowledge of the System Integrator space with enhanced products, solution and service offerings as well as competitors' offerings.
Extensive vertical industry knowledge and advanced degree of selling skills.
Typically 5-8 years of experience as referenced above.
Account management experience in product specialty (computers, printers, servers, storage).
Knowledge and Skills:
Knowledge/experience of US Federal contracting and financing principles, or willingness and ability to learn quickly
Ability to adapt commercial programs/offers to the US Federal segment
Familiarity with pricing tools and concepts
Ability to review solicitations and contracts and identify key issues and develop appropriate solutions (i.e., you are not selling std. t’s & c’s with rate card rates
Flexibility/adaptability to various markets/consist tents (e.g., print partners, large partners, government COs, SI’s, vendor reps, vendor solution teams, and combinations of all of the foregoing)
Broad understanding of the customer's needs; applies standard as well as creative solutions to meet those needs.
Ability to coordinate internal and external partners to deliver appropriate solution sale.
Able to interface with senior levels internal to the company and external client and partner groups.
Knows when to adjust business plans based on account and industry segment opportunities.
Use consultative selling skills to proactively help customer's with making IT business decisions.
Partner organization intelligence aligned with partner management skills.
Conceptualizes and articulates well-targeted solutions in area of specialty - from proposal to contract sign off.
Ability to understand the customer's business issues and translate to the company's solutions.
Ability to prioritize and drive strategic sales activity on a solution basis.
Excels in competitive selling skills.
Needs a good understanding of the channel and how to partner.
What we can offer you: Extensive benefits, a competitive salary and participation in the shared values and purpose that make Hewlett Packard Enterprise one of the world´s most attractive employers! At HPE, our goal is to provide equal opportunities, flexible work-life balance, and constantly evolving career growth. If you are looking for challenges in an exciting, supportive and international work environment, then we definitely want to hear from you. Continue the conversation by clicking apply now below, or directly via our Careers Portal at www.hpe.com/careers. Join us and make your mark! Find out more about us and follow us on: https://www.facebook.com/HPECareers https://twitter.com/HPE_Careers HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.
Job:
Sales
Job Level:
Specialist
Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.
HPE will comply with all applicable laws related to the use of arrest and conviction records, including the San Francisco Fair Chance Ordinance and similar laws and will consider for employment qualified applicants with criminal histories.
WHAT YOU'LL DO
Be the top of PerformLine’s sales funnel and generate meaningful conversations with key accounts.
Bring enthusiasm and energy to the sales team on a daily basis.
Be an expert in the industries that you’re selling into to help find opportunities to introduce PerformLine as a solution to their marketing compliance problems.
Be a key part of a winning team
WHAT YOU BRING
Sales experience
Coachability - you seek out coaching and mentorship from industry leaders with decades of sales experience
A results oriented mentality, where you can learn, grow and adjust to achieve desired results.
Excited about a high volume, commission based, outbound sales environment
Strong interpersonal and written skills that allow for effective communication both internally and with prospects
Organizational skills to manage your time to meet and exceed your KPI’s
A commitment to personal growth to develop your scales and personal skills
WHO YOU ARE
Coachable, curious, and intelligent
Self-motivated, team player comfortable in a quota-driven start-up environment
Track record of earning success through hard work and determination
Energetic and engaging personality
Genuine love of interacting with all types of people, all day long
Positive can-do attitude with the ability to thrive amidst ambiguity as needed
Default to thoughtful, humble, empathetic, respectful, and calm communication
Never create drama and never operates with an adversarial attitude
This is only intended to be advertised in areas where it complies to state and local law.
PerformLine participates in E-Verify.
Proof of covid vaccination or an approved exemption is required within 30 days of offer.
Jan 25, 2022
Full time
WHAT YOU'LL DO
Be the top of PerformLine’s sales funnel and generate meaningful conversations with key accounts.
Bring enthusiasm and energy to the sales team on a daily basis.
Be an expert in the industries that you’re selling into to help find opportunities to introduce PerformLine as a solution to their marketing compliance problems.
Be a key part of a winning team
WHAT YOU BRING
Sales experience
Coachability - you seek out coaching and mentorship from industry leaders with decades of sales experience
A results oriented mentality, where you can learn, grow and adjust to achieve desired results.
Excited about a high volume, commission based, outbound sales environment
Strong interpersonal and written skills that allow for effective communication both internally and with prospects
Organizational skills to manage your time to meet and exceed your KPI’s
A commitment to personal growth to develop your scales and personal skills
WHO YOU ARE
Coachable, curious, and intelligent
Self-motivated, team player comfortable in a quota-driven start-up environment
Track record of earning success through hard work and determination
Energetic and engaging personality
Genuine love of interacting with all types of people, all day long
Positive can-do attitude with the ability to thrive amidst ambiguity as needed
Default to thoughtful, humble, empathetic, respectful, and calm communication
Never create drama and never operates with an adversarial attitude
This is only intended to be advertised in areas where it complies to state and local law.
PerformLine participates in E-Verify.
Proof of covid vaccination or an approved exemption is required within 30 days of offer.
At TTEC, we’re all about the Human Experience. Elevated. As a Sales Representative working remotely , you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture. Inbound and Outbound opportunities available .
Our TTEC work from home team has 41 preferred residency states. We do not hire residents of AK, CA, HI or outside of the United States. What You'll be Doing
Are you results focused and love to help others? Do you have a passion to maximize sales opportunities? In this role, you’ll work effectively to service and upsell client products to existing customers. Focused on educating the customer on their current product(s), you’ll also identify and capitalize on all other sales opportunities for products that may pair well with their current products and future needs. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You’ll
Bring your passion and experience in negotiation to close a sale, handle objections and rebuttals during role plays and customer interactions
Effectively handle calls from existing customers while identifying and handling all sales opportunities start to close
What You Bring to the Role
At least 3 months of sales experience
High school diploma or equivalent
Computer savvy
Recognize, apply and explain your product or service knowledge
Knowledge of CRM or Sales force tools
Internet speed > 15 mbps. A hardwired direct connection to your home router is recommended
What you can expect:
Knowledgeable, encouraging, and present leadership
Diverse and community-minded organization
Career-growth and lots of learning opportunities for aspiring minds
Guaranteed base wage plus commission - top reps earn $33k-$37k/year
And yes…all the competitive performance bonus opportunities, health and wellbeing, financial and income protection, and paid leave benefits you'd expect and maybe a few that would pleasantly surprise you. For full details on our benefits, visit https://mybenefits.ttec.com/us/candidates/.
About TTEC
Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don’t take our word for it — check out some our women in leadership and diversity awards on TTECjobs.com. #LI-Remote
Job
: _Customer Care Representative
Jan 20, 2022
Full time
At TTEC, we’re all about the Human Experience. Elevated. As a Sales Representative working remotely , you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture. Inbound and Outbound opportunities available .
Our TTEC work from home team has 41 preferred residency states. We do not hire residents of AK, CA, HI or outside of the United States. What You'll be Doing
Are you results focused and love to help others? Do you have a passion to maximize sales opportunities? In this role, you’ll work effectively to service and upsell client products to existing customers. Focused on educating the customer on their current product(s), you’ll also identify and capitalize on all other sales opportunities for products that may pair well with their current products and future needs. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You’ll
Bring your passion and experience in negotiation to close a sale, handle objections and rebuttals during role plays and customer interactions
Effectively handle calls from existing customers while identifying and handling all sales opportunities start to close
What You Bring to the Role
At least 3 months of sales experience
High school diploma or equivalent
Computer savvy
Recognize, apply and explain your product or service knowledge
Knowledge of CRM or Sales force tools
Internet speed > 15 mbps. A hardwired direct connection to your home router is recommended
What you can expect:
Knowledgeable, encouraging, and present leadership
Diverse and community-minded organization
Career-growth and lots of learning opportunities for aspiring minds
Guaranteed base wage plus commission - top reps earn $33k-$37k/year
And yes…all the competitive performance bonus opportunities, health and wellbeing, financial and income protection, and paid leave benefits you'd expect and maybe a few that would pleasantly surprise you. For full details on our benefits, visit https://mybenefits.ttec.com/us/candidates/.
About TTEC
Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don’t take our word for it — check out some our women in leadership and diversity awards on TTECjobs.com. #LI-Remote
Job
: _Customer Care Representative
Hewlett Packard Enterprise advances the way people live and work. We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world.
Aruba is redefining the "Intelligent Edge" Aruba is creating new customer experiences by building intelligent spaces and digital workspaces - leading next-generation network access solutions for the mobile enterprise. We are focused on campus, branch, mobility, and the IoT to transform businesses with the combined power of computing, context, control, and secure connectivity. We help some of the largest and most exciting companies globally to modernize their networks to meet the demands of a digital future.
Sounds like you? Then we have the right opportunity for you!
Aruba, a Hewlett Packard Enterprise Company, is a leading provider of next-generation networking solutions for the mobile enterprise. We have an exciting opportunity for a Channel Presales System Engineer to join our team.
Territory: NYC Metro
Responsibilities:
Provide enablement training, pre-sales support, and installation preparedness training for Aruba’s channel partners within the greater NYC metro area, including NJ, eastern PA, and CT.
Assure partners able to access and are fully trained on all of Aruba’s comprehensive partner resources and tools.
Training will be a mix of some sales but mostly technical, and delivered through webinars, virtual workshops, regional roadshows, and partner and distributor events. Topics include hardware and software product and solution training, gap training, new product launches, solutions that integrate with ecosystem partner products, roadmap, and competitive updates.
Support the channel team and the region as required for key reseller initiatives, product launches, strategic opportunities, and day to day pre-sales support for the channel partners in the region.
Own and operate a “personal lab” to maintain skills, learn new features, products, OS updates.
Help train key partners on how to deliver product and solution demonstrations
Work with the Channel sales team to establish a trusted relationship with specific rostered partners within region and craft and deliver on a detailed enablement plan for each.
Solution Planning and Design
Architect an appropriate technical solution to meet the customer's business requirements.
Investigate and optimize solutions to fit the requirements of an opportunity, both current and future.
Assist the partner in understanding the competitive threats faced in each opportunity and craft messaging that highlights Aruba's differentiation and strategic advantages.
Team collaboration
Understand the role and effectively engage other teams and resources within Aruba / HPE and partners as needed.
About You: You will:
Technical University or Bachelor's degree or equivalent experience
Experience in wired and wireless networking, security.
General networking knowledge, including network management, cloud, routing, SD-WAN / SD-Branch, switching, switching topologies (core, distribution, and edge, stacking, trunking, QoS, VLANs, etc.) VPN technology, RF, antenna technologies, WLANs – both controller-based & controllerless topologies, firewalls, authentication and encryption, and other related security technologies.
Knowledge and Skills:
Broad knowledge of the company's technology.
Knowledgeable in competitive solutions and maintaining deep competitive knowledge across all product and solution areas.
Apply a broad understanding of technical innovations & trends to solving customer business problems.
Demonstrate ability to work as the lead for large complex projects.
Demonstrate extensive hands-on level skills and leverage those skills extensively when learning and delivering the entire workshop portfolio.
Ability to travel significantly – 50% to 75% at times within the territory, however travel is currently very limited in light of the pandemic. Excellent verbal, written, presentation and organizational skills. Ability to teach in a classroom or auditorium environment as well as remote / virtual. Within the first 6 months the candidate must achieve all sales certifications, two or more of the following certs: ACDA, ACMA or ACSA. Within the first year the candidate must complete ACDP, ACMP or ACSP.
Join us and make your mark!
What we can offer you:
Extensive benefits, a competitive salary and participation in the shared values and purpose that make Hewlett Packard Enterprise one of the world´s most attractive employers! At HPE, our goal is to provide equal opportunities, flexible work-life balance, and constantly evolving career growth.
If you are looking for challenges in an exciting, supportive and international work environment, then we definitely want to hear from you. Continue the conversation by clicking apply now below, or directly via our Careers Portal at www.hpe.com/careers.
Then let’s stay connected!
Find out more about us and follow us on:
https://www.facebook.com/HPECareers
https://twitter.com/HPE_Careers
HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.
#Aruba #ArubaUS #Diversity
Jan 13, 2022
Full time
Hewlett Packard Enterprise advances the way people live and work. We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world.
Aruba is redefining the "Intelligent Edge" Aruba is creating new customer experiences by building intelligent spaces and digital workspaces - leading next-generation network access solutions for the mobile enterprise. We are focused on campus, branch, mobility, and the IoT to transform businesses with the combined power of computing, context, control, and secure connectivity. We help some of the largest and most exciting companies globally to modernize their networks to meet the demands of a digital future.
Sounds like you? Then we have the right opportunity for you!
Aruba, a Hewlett Packard Enterprise Company, is a leading provider of next-generation networking solutions for the mobile enterprise. We have an exciting opportunity for a Channel Presales System Engineer to join our team.
Territory: NYC Metro
Responsibilities:
Provide enablement training, pre-sales support, and installation preparedness training for Aruba’s channel partners within the greater NYC metro area, including NJ, eastern PA, and CT.
Assure partners able to access and are fully trained on all of Aruba’s comprehensive partner resources and tools.
Training will be a mix of some sales but mostly technical, and delivered through webinars, virtual workshops, regional roadshows, and partner and distributor events. Topics include hardware and software product and solution training, gap training, new product launches, solutions that integrate with ecosystem partner products, roadmap, and competitive updates.
Support the channel team and the region as required for key reseller initiatives, product launches, strategic opportunities, and day to day pre-sales support for the channel partners in the region.
Own and operate a “personal lab” to maintain skills, learn new features, products, OS updates.
Help train key partners on how to deliver product and solution demonstrations
Work with the Channel sales team to establish a trusted relationship with specific rostered partners within region and craft and deliver on a detailed enablement plan for each.
Solution Planning and Design
Architect an appropriate technical solution to meet the customer's business requirements.
Investigate and optimize solutions to fit the requirements of an opportunity, both current and future.
Assist the partner in understanding the competitive threats faced in each opportunity and craft messaging that highlights Aruba's differentiation and strategic advantages.
Team collaboration
Understand the role and effectively engage other teams and resources within Aruba / HPE and partners as needed.
About You: You will:
Technical University or Bachelor's degree or equivalent experience
Experience in wired and wireless networking, security.
General networking knowledge, including network management, cloud, routing, SD-WAN / SD-Branch, switching, switching topologies (core, distribution, and edge, stacking, trunking, QoS, VLANs, etc.) VPN technology, RF, antenna technologies, WLANs – both controller-based & controllerless topologies, firewalls, authentication and encryption, and other related security technologies.
Knowledge and Skills:
Broad knowledge of the company's technology.
Knowledgeable in competitive solutions and maintaining deep competitive knowledge across all product and solution areas.
Apply a broad understanding of technical innovations & trends to solving customer business problems.
Demonstrate ability to work as the lead for large complex projects.
Demonstrate extensive hands-on level skills and leverage those skills extensively when learning and delivering the entire workshop portfolio.
Ability to travel significantly – 50% to 75% at times within the territory, however travel is currently very limited in light of the pandemic. Excellent verbal, written, presentation and organizational skills. Ability to teach in a classroom or auditorium environment as well as remote / virtual. Within the first 6 months the candidate must achieve all sales certifications, two or more of the following certs: ACDA, ACMA or ACSA. Within the first year the candidate must complete ACDP, ACMP or ACSP.
Join us and make your mark!
What we can offer you:
Extensive benefits, a competitive salary and participation in the shared values and purpose that make Hewlett Packard Enterprise one of the world´s most attractive employers! At HPE, our goal is to provide equal opportunities, flexible work-life balance, and constantly evolving career growth.
If you are looking for challenges in an exciting, supportive and international work environment, then we definitely want to hear from you. Continue the conversation by clicking apply now below, or directly via our Careers Portal at www.hpe.com/careers.
Then let’s stay connected!
Find out more about us and follow us on:
https://www.facebook.com/HPECareers
https://twitter.com/HPE_Careers
HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.
#Aruba #ArubaUS #Diversity