Hurricane Ian Long-Term Recovery Community Recovery Manager (South Florida)

  • American Red Cross
  • Statewide, Florida
  • Mar 27, 2023

Job Description

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By joining the American Red Cross  you will touch millions of lives every year and experience the greatness of the human spirit at its best.  Are you ready to be part of  the world's largest humanitarian network?

**** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment ****

Join us—Where your Career is a Force for Good!

Job Description:

The Hurricane Ian Long-term Recovery Community Recovery Manager (CRM) reports to the Deputy Director, Hurricane Ian Long-Term Recovery and serves as support in a Red Cross region when a Recovery Program is implemented post-disaster. Managers are assigned to specific counties and play a primary role in solidifying relationships with partner organizations of all types, providing support, training, and technical expertise in community settings where organizations and individuals come together to work toward recovery. Managers collaborate with regional and chapter employees and volunteers to build capacity in the local community for the disaster cycle. This role will work closely with regional, chapter, and National Headquarters volunteers and employees. This is a hybrid (remote and in-person) position working in Brevard, Flagler, St. Johns, Orange, Osceola, Putnam, Seminole, and Volusia counties. Frequent travel in these counties for meetings and other activities will be required. This is a term-limited, benefits eligible position expected to last 12 months from date of hire with the opportunity to extend based on business need.

On September 28, 2022, Hurricane Ian made landfall in Florida, becoming one of the strongest hurricanes on record in the United States and the deadliest to affect the state in decades. The American Red Cross will be standing up a long-term recovery field structure across the impacted to provide recovery programming and services to individuals, households, and communities affected by the storm.

We are currently seeking an innovative recovery professional to serve as a Community Recovery Manager for the Hurricane Ian Long-Term Recovery Program. This position will reside within an assigned geographic area in Florida. This is a term-limited, benefits eligible position expected to last 12 months from date of hire with the opportunity to extend based on business need.

As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.

We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve.  Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. 

The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.

At the American Red Cross, your uniqueness can shine! 

We are currently seeking a Hurricane Ian Long-Term Recovery Community Recovery Manager (South Florida)

This position will work 8:00am to 5:00pm Monday through Friday, and some weekends and evenings will be required during times of business need. Travel will also be involved up to 50% of the time.


Provide functional expertise to Leadership at a regional level or take full cycle responsibility to provide service delivery programs within a defined geography. Through a trained and engaged volunteer workforce, support local communities by providing services to include but are not limited to: response to recurrent local disasters (house fires, floods, etc.), capacity building for mass care service delivery, participation in the Home Fire Campaign, and direct assistance and recovery services to those impacted by disasters. Develop, guide, lead, and support team of trained volunteers, as well as implement and develop initiatives to increase Red Cross visibility through program/service delivery of disaster preparedness, response, and recovery programs. Act as a program or service subject matter expert (SME) to staff, management, volunteers and external partners. Specific duties to be assigned at the discretion of the region based on municipalities within coverage area, amount and complexity of program activity, presence of significant grant funding, geography, risk, population, frequency of events, and regional structure. Provide support, development and/or leadership guidance to all volunteers.

Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations.

WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities): 

1: Responsible for ensuring the American Red Cross is engaged with all Long-Term Recovery Groups post-disaster within a defined territory and participating in LTRG meetings 

2: In collaboration with the Executive Director, Disaster Program Manager, Disaster Program Specialist, and other internal stakeholders liaise with voluntary, faith-based and community-based organizations (VOAD community), as well as emergency management community, for post-disaster recovery planning within a defined territory 

3: Ensures that community efforts and Red Cross services reach all affected populations, especially vulnerable and underserved communities 

4: Act as SME to Disaster Program Managers and Specialists and volunteers within defined territory on issues relevant to meeting client needs and maintaining client focus of all response and recovery activities 

5: May serve as a subject matter expert (SME) for the Disaster Case Management Program (Federal/State Program) and be provide support to disaster case management planning with multi-agency partners (government and non-government) 

6: Support provision of assistance to individuals and households with remaining unmet needs and qualifying barriers to recovery 

7: Under the direction of management, liaise with NHQ Long Term Recovery partners to ensure consistency in service delivery across the American Red Cross 

8: In collaboration with regional Disaster Cycle Services, build and manage team of community recovery volunteers to execute community engagement strategy in designated area 

9: Other duties as assigned 

Standard Schedule: Monday through Friday 8:00am – 5:00PM

WHAT YOU NEED TO SUCCEED (Minimum Qualifications):

Education: Bachelor's degree required.
Experience: Minimum 5 years of related experience with building, mobilizing, leading and developing volunteer teams to execute a social services program or service, or equivalent combination of education and related experience required.
Management Experience: n/a

We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.

•           Medical, Dental Vision plans

•           Health Spending Accounts & Flexible Spending Accounts

•           PTO + Holidays

•           401K with 4% match

•           Paid Family Leave

•           Employee Assistance

•           Disability and Insurance: Short + Long Term

•           Service Awards and recognition

Apply now! Joining our team will provide you with the opportunity to make a difference every day.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Interested in Volunteering?

Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission.

Visit to learn more, including our most-needed volunteer positions.

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