Director, Student Success & Experience 041023-001P

Eastern Florida State College is currently seeking applications for the full-time position of Director, Student Success & Experience on the Melbourne Campus in Melbourne, Florida.

Provide leadership, supervise, oversee, plan, organize, coordinate, and review the services, activities, and operations of the First-Year Experience (FYE) program, Student Success Specialists, and Call Center. Provide direction and support to college-wide, cross-functional efforts that promote student learning, persistence, retention, and academic success during students’ first year of matriculation at the college through completion. Conceptualize, develop and implement college-wide procedures, policies, programs, and strategies designed to improve the educational and social environments of all students. Perform a full range of administrative, programmatic, and technical duties, as well as internal and external collaboration to enhance student success.

The following minimum qualifications for this position must be met before any applicant will be considered:

• Master’s Degree from a regionally accredited institution.
• Closely related experience in student services or instructional programs is required. Experience (minimum 1 year) in a higher education.
• Experience working with students in both the secondary and post-secondary environment with a focus on transition (preferred).
• Familiarity with internal and external student resources and services, and the ability to appropriately refer.
• Supervision experience.
• Knowledge of student success strategies to support transition, improve retention, and persistence.
• Ability to develop professional and engaging content and activities to support transition, retention, and persistence.
• Evidence and understanding of students with varying needs, experiences, and backgrounds, particularly during the first year of college as well as pertaining to retention and persistence.
• Basic principles and practices of program development, coordination, and review.
• Ability to collaborate positively and effectively with staff, faculty, administration, student workers, volunteers, community agencies, organizations, and stakeholders. Ability to maintain confidentiality in all appropriate matters.
• Learn, interpret, and apply rules, policies, and procedures. Outstanding written/oral communication skills.
• Valid Florida Motor Vehicle Operator’s license required.
• This position will require successful fingerprinting and the candidate chosen will be required to pay the associated fee (currently $37.25). This fingerprinting fee ($37.25) is non-refundable.
• Understanding of and commitment to Equal Access/Equal Opportunity.
• Official transcripts of all collegiate work will be required to be considered beyond the application phase.*

*High School Diploma or GED or transcripts or official transcripts of all collegiate work (as appropriate for the position) must be sent directly from the attended institution to the Human Resources Office prior to the first day of employment.  All foreign degrees must have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company affiliated with the National Association of Credential Evaluation Services, Inc.

Minimum physical qualifications:

• Ability to communicate both orally and in writing.
• Ability to occasionally lift, push, pull and/or move up to 40 pounds.
• Ability to access input and retrieve information and/or data from a computer.
• Works inside an office environment.
• Requires travel to other campuses.

The annual salary is $60,000.  Successful internal candidates for external job postings should be aware that their current salary does not transfer to the new position.  Salary will be as advertised in the job announcement.  Full-time employees of Eastern Florida State College receive fringe benefits including health insurance and a retirement plan.

Applications will be accepted from April 12, 2023 through April 18, 2023; however, the College reserves the right to extend or conclude searches without notice.  Applications must be submitted prior to 5:00 p.m. on the closing day. 

HOW TO APPLY

All applicants must apply on-line at the Eastern Florida State College Website in order to be considered for employment.  If an applicant needs assistance in completing the on-line application, he/she should contact Human Resources.  With at least 24 hours advance notice, EFSC can provide readers, Braille, audio cassettes, computer readers, sign language interpreters, and Scribes.

NOTE TO APPLICANT

Applications will not be considered after the deadline date unless justified and approved for exception by the Associate Vice President, Human Resources. All successful applicants must complete New Employee Orientation prior to beginning work. 

CONTACT HUMAN RESOURCES

Eastern Florida State College, Human Resources, 1519 Clearlake Road, Cocoa, FL 32922

Telephone: (321) 433-7070  FAX: (321) 433-7065  Florida Relay: 1-800-955-8770

Email: resources@easternflorida.edu 

Website: https://www.easternflorida.edu/administration-departments/human-resources/employment-needs-opportunities/employment-opportunities.cfm

Eastern Florida State College is dedicated to providing a nondiscriminatory environment which promotes equal access, equal educational opportunity and equal employment opportunity to all persons regardless of age, race, national origin, color, ethnicity, genetic information, religion, sex, gender, sexual orientation, pregnancy, disability, marital status, veterans status, ancestry, or political affiliation in its programs, activities, or employment.

About the college

Eastern Florida State College, located in the heart of Florida’s Space Coast, is a co-educational, publicly supported post-secondary institution that adopted its current name on July 1, 2013 with the addition of four-year Bachelor's Degrees.

An accredited institution, EFSC is recognized as one of America's leading state colleges for quality instruction, organization and innovative, leading-edge programs.

Eastern Florida State College | Employment Opportunity Details