Sr Information Systems Analyst - 23647
- Federal Reserve Board
- Washington, DC 20001
- Apr 26, 2023
Job Description
DESCRIPTION/RESPONSIBILITIES:
Under the general supervision of the Manager, the Senior Information Systems Analyst acts as a lead analyst and performs highly technical analyses of major systems. Is responsible for the design, implementation, and support of complex automated distributed systems essential to carrying out the responsibilities and daily activities of division staff. The Analyst uses initiative and resourcefulness in solving unusual problems and in developing new procedures.
REQUIRED SKILLS:
Requires advanced knowledge in the following areas: network design and configuration, cloud technologies, end-point system design/installation/maintenance, end-user technical support, and problem diagnosis/resolution. Able to communicate complex technical concepts in nontechnical language. Possesses strong oral and written communications and interpersonal skills. Requires a bachelor's degree and a minimum of five years related work experience.
Skills/Experience
Highly skilled in administering, troubleshooting, and supporting:
o Microsoft platforms including Active Directory, Windows, Azure, Teams, SharePoint Online, OneDrive, and O365 integration (on-premises to cloud) o iOS and O365 mobile o Remote access (VPNs, remote desktop support, home router configuration, Wi-Fi…)
Experience with:
o Configuring security settings and access roles/permissions o SCCM or similar reporting and package development o ServiceNow or other help desk ticketing systems o Agile methodologies o Patch management
Remarks:
Applicants must exhibit strong interpersonal skills and be able to work well with both end-users and co-workers. The ability to provide responsive, knowledgeable, and courteous support is paramount.
Applicants must be willing to work on-site in our Washington, DC offices a minimum of two days per week.
The Federal Reserve System is the central bank of the United States. It performs five general functions to promote the effective operation of the U.S. economy and, more generally, the public interest. The Federal Reserve
- conducts the nation’s monetary policy to promote maximum employment, stable prices, and moderate long-term interest rates in the U.S. economy;
- promotes the stability of the financial system and seeks to minimize and contain systemic risks through active monitoring and engagement in the U.S. and abroad;
- promotes the safety and soundness of individual financial institutions and monitors their impact on the financial system as a whole;
- fosters payment and settlement system safety and efficiency through services to the banking industry and the U.S. government that facilitate U.S.-dollar transactions and payments; and
- promotes consumer protection and community development through consumer-focused supervision and examination, research and analysis of emerging consumer issues and trends, community economic development activities, and the administration of consumer laws and regulations.