Senior Business Relationship Manager

  • Oregon Health Authority
  • Salem, OR (Remote)
  • May 08, 2023
Full time Information Systems Technology Government Management

Job Description

Salary Range: $6,480 - $9,541 Monthly

 

The Oregon Health Authority has a fantastic opportunity for a Senior Business Relationship Manager to join an excellent team and work to advance their IT career. 

The Office of Information Service’s mission is to deliver technology solutions and services that support Oregon Health Authority and Oregon Department of Health Services in helping Oregonians achieve health, well-being, and independence.

An informational presentation and Q&A session on the role and responsibilities for this position will be held at 5PM on 05/15/2023 via Teams video conference. This will provide applicants an opportunity to understand skills, role and responsibilities and ask any questions around the position(s).  If you are interested in attending, please send an email to Iman Mitchell (Iman.Mitchell@odhsoha.oregon.gov) before 5PM 05/15/2023.

The Oregon Health Authority is committed to:

  • Eliminating health inequities in Oregon by 2030
  • Becoming an anti-racist organization
  • Developing and promoting culturally and linguistically appropriate programs, and
  • Developing and retaining a diverse, inclusive, and equitable workforce that represents the diversity, cultures, strengths, and values of the people of Oregon.
  • Click here to learn more about OHA’s mission, vision and core values.

This is a full-time permanent opportunity for anyone to apply. This is a non-classified position and is not represented by a union.

What you will do!

The Senior Business Relationship Manger for the Business Relationship Management (BRM) practice is a primary IT relationship interface between business program/divisions with ODHS and OHA and the Business Engagement Services (BES) team in OIS.

The Senior Business Relationship Manager is responsible for establishing, maturing, and supporting the BRM practice, based on the BRM Institute framework. This role requires a solid understanding of the BRM Institute framework. They will use tools and techniques within the framework to develop the OIS BRM practice, and provide coaching, mentoring and support for business relationship managers on the team. This will include triage, review of work products, identification of work practices and standards for work products, guidance in identifying approach to manage situations, work requests, and relationships from a strategic viewpoint, document review, and discussions around timing and sequencing of work.

The Senior Business Relationship Manager will develop strategic relationships between technology and our shared business partners to stimulate, surface and shape demands. This position must develop a solid understanding of business domain, culture, key players and services within the Agencies as well as understanding the impact on Oregon populations and communities served. They will use this knowledge to lead activities associated with the establishment and maturation of strategic planning through a focus at the Agency-level IT portfolio. They must identify business needs, drivers, impacts and benefits as they align to the State, Agency and Program/Division level to recognize and advise on priorities for shared business partners that provide the most value to Oregonians in alignment with Health and Social Services goals. This will include providing leadership, oversight, and facilitation of BRM efforts in collaboration with all BES teams and provider partners across OIS to develop, mature and maintain roadmaps that align technology solutions and capabilities with business needs.

The person in this position helps connect, coordinate, and communicate efforts between BRM, governance efforts, intake/customer fulfillment activities and architecture work in BES and collaborates across OIS with other units in support of engagement activities, interfaces with business and support programs across OHA and ODHS. They will work closely with all BES leads to coordinate powerful communications, align goals and strategies, and provide excellent customer service, from ideation to supported services.

What's in it for you?

  • Medical, vision, and dental benefits
  • 11 paid holidays
  • 10 hours of vacation per month, eligible to be used after 6 months of service
  • 8 hours of sick leave per month, eligible to be used as accrued
  • 24 hours of personal business leave per fiscal year, eligible to be used after 6 months of service
  • Pension and retirement programs 
  • Opportunity to potentially receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF)
  • Continuous growth and development opportunities
  • Opportunities to serve your community and make an impact through meaningful work
  • A healthy work/life balance, including fulltime remote options as well

 

What we are looking for:

MINIMUM QUALIFICATIONS:

A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills; and five years professional-level evaluative, analytical and planning work.
OR;
Any combination of experience and education equivalent to eight years of experience that typically supports the knowledge and skills for the classification.

*BRMP/CBRM Certification is preferable

How to Apply

To view the announcement and apply, please visit the following link:

https://oregon.wd5.myworkdayjobs.com/SOR_External_Career_Site/job/Salem--OHA--Fairview-Industrial-Drive-3990/Senior-Business-Relationship-Manager--Operation---Policy-Analyst-4-_REQ-126239

  • Complete the online application
  • Complete questionnaire
  • Attach a resume

Application Deadline: 05/19/2023

URL

Salary

$6,480 - $9,541 Monthly