AmeriCorps RedTails LEAD Coordinator

Reports To: Director of Student Engagement & Opportunity

Job Summary

Hawkeye Community Colleges Division of Student Affairs is looking for a full-time AmeriCorps RedTails LEAD Coordinator to join their team.

The Division of Student Affairs offers a broad range of support services to help students achieve success as a college student and beyond. We work collaboratively with faculty, staff, students and the community to support student engagement, learning and success at Hawkeye Community College. Their team promotes the continuous improvement of the college experience by helping students to connect, collaborate and commit to engage in activities, programs, and opportunities as they achieve their goals. If you want to make a difference on behalf of students, then this will be ideal for you!

Our AmeriCorps RedTails LEAD program is a network of support for underserved students using a holistic approach by providing direct service, leading as connectors, peer coaches, mentors, and other support roles throughout the college to increase access to academic and personal supports. 

Specifically, as our Coordinator you are responsible for the AmeriCorps RedTails LEAD program by providing administrative leadership and oversight. You will ensure that members and site supervisors have high quality experiences while meeting the compliance regulations for the program.  This requires close collaboration and inclusion of the Executive Director of Institutional Advancement, the Director of Grants & Resource Development and the Grants and Foundation Teams, as well as other units and positions across campus and Volunteer Iowa staff.

Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College's mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.

Essential Job Functions  

Important responsibilities and duties may include, but are not limited to, the following:

• Oversee all operational aspects of the AmeriCorps RedTails LEAD program, as the coordinator including utilizing sound human resource and inclusion practices and principles for recruitment, interviewing and enrollment, including processing background checks and maintaining required documentation, orientation, training, evaluation, suspension and exiting of members.
• Define and revise a Theory of Change for how the AmeriCorps program activities will lead to long term results, including performance measures with outputs and outcomes
• Develop and utilize appropriate data collection instruments, analyze data gathered, report on the performance as demonstrated by the data, and utilize this data to make improvements to the program.
• Ensure that member placements are developed based upon the program design outlined in the grant and that member activities contribute to the program goals.
• Develop and conduct a comprehensive AmeriCorps member training plan, designed to ensure that members receive all federal and state required trainings, and maintain appropriate documentation thereof. 
• Work with site supervisors to ensure that members have the skills and training necessary to successfully carry out their specific service activities.
• Provide members with opportunities to develop professionally, maintain safety for themselves and others, and apply skill sets gained during service.
• Responsible for ensuring compliance to local, state, and national regulations, program development, implementation, and improvement.
• Conduct site visits and monitor data collections and timesheets.
• Analyze data and coordinate implementation of internal tracking using College systems to prove project success.
• Provide training and technical assistance to members and site supervisors, compiling reports and providing input for the grant renewal application.
• Maintain member and site supervisor webpages, reviewing and updating program policies.
• Develop and maintain working relationships with key stakeholders
• Actively participate in managing the budget of the AmeriCorps program.
• Work cooperatively with financial and leadership staff to develop practices that effectively plan for and manage program funds and provide for accurate documentation.
• Actively engage with and serve as the liaison between Volunteer Iowa and RedTails LEAD AmeriCorps program including weekly updates, required trainings, and ongoing monitoring/compliance visits.
• Unless otherwise approved under Hawkeye’s remote work policy, regular on campus and/or onsite attendance is considered an essential function of the position.
• Perform other duties as assigned.

Minimum Qualifications

• Bachelor's degree in Education, Counseling, Higher Education Administration, or a related field.
• Two (2) years of demonstrated experience in program management, such as oversight of a grant or grants, staff supervision, budget management, and resource management experience.
• Experience in advising or other student support services.
• Demonstrated ability to lead, manage, coordinate and supervise staff, and a broad and diverse range of activities and people.
• Superior listening and critical thinking skills and the ability to multitask (prioritize, manage multiple priorities, and meet deadlines).
• Demonstrated ability to become knowledgeable of the range of varied student services available, enrollment services/processes, academic policies, requirements, and procedures of Hawkeye Community College
• Demonstrated ability to understand the mission and objectives of AmeriCorps, the Corporation for National and Community Service and the Iowa Commission on Volunteer Service
• Strong interpersonal/human relations skills and proven ability to work across organizational boundaries and demonstrated ability to communicate effectively with a wide range of campus and community constituencies.
• Demonstrated excellent verbal and written communication skills and attention to detail.
• Demonstrated ability to maintain confidentiality.
• Demonstrated proficiency using Microsoft Office and Google Suite programs as well as Administrative Information Systems (Colleague, Banner, PeopleSoft, etc.)
• Demonstrated ability to collect, analyze and report data.
• Demonstrated ability to work in a fast-paced environment and possess excellent organizational skills.
• Demonstrated ability to interpret and communicate college policies and procedures and associated federal, state and local regulations.
• Demonstrated ability to demonstrate strong interpersonal communication.
• Demonstrated ability to work with a culturally diverse student population, faculty, staff, and the general public.
• Demonstrated commitment to diversity and inclusion in accordance with Hawkeye Community College’s Mission, Vision and Institutional goals.

Preferred Qualifications

• Experience with AmeriCorps or similar grant funded services programs

Working Conditions

Anticipated schedule is Monday through Friday from 8:00 am to 4:30 pm with occasional evenings or weekend hours to meet business need. 

Work is performed either in or a combination of an office setting and/or classroom setting using technology.  Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp.   Sit, stand, bend, lift and move frequently during working hours. During course of day, interact with students, faculty and staff in person, by telephone and computers.

Employment Status

Full-time, exempt grant funded position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).

• The salary/wage range for this position begins at $53,300.
• Salary will be commensurate with the candidate’s education and experience.
• This is a specially funded grant position through 9/30/25 with potential for renewal of grant funding.

Application Procedure

• Complete an online application at hawkeyecollege.edu/employment
  • Submit/upload a cover letter addressing the following:
    • Share information about your motivation for civic services programs like AmeriCorps.
    • Summarize how you meet the minimum qualification for this position.
  • Submit/upload a resume.
  • Submit/upload 3 professional references with a minimum of 1 being from a current/past supervisor.
• Priority screening is set to begin on Monday, August 5, 2024. Completed applications, along with the required materials, received after the priority screening date will be considered at the discretion of the college. 

Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity. The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu, or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov. 

If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.