Programs and Partnerships Specialist

The Programs and Partnerships Specialist is responsible for supporting the Solutions Group and Learning and Development departments, reporting to the Chief Legal Officer & EVP of Industry & Learning. This role is perfect for candidates who enjoy working independently, handling a wide variety of tasks, and providing high-touch customer service.  

This job is based in our Chicago HQ where we offer a hybrid work schedule.

Key responsibilities:

General Administration

• Fielding and coordinating member- and vendor-related incoming and outbound emails. 
• Calendaring and coordinating events and meetings 
• Appointment/calendar and travel management for CLO 
• Assisting with marketing materials – editing templates, drafting emails, etc.

Learning and Development Department 

• Provide administrative support for all LeadingRE learning programs, including help desk inquires
• Conduct administrative duties related to LeadingRE live and virtual events
• Provide administrative support for all LeadingRE learning-based programming (Maestro, Inclusivity & Diversity Intensive, S.W.A.T. Training, Teams Mastermind, Sales Manager Bootcamp, Career Gold, and other programs as may be developed from time to time.)
• In collaboration with the Events team, assist with Events-related content, speaker management, and website maintenance
• Collaborate with the Senior Learning & Development Specialist to provide administrative and coordination support for the company’s online learning platform
• Other duties as assigned

Sales and Partnerships Department  

• Assist with social media campaigns – posting and pulling analytics
• Manage email campaigns, vendor communications, and cross-departmental communications about the Solutions Group program 
• Implement processes (including the use of Salesforce) to ensure robust analytics, tracking, and records
• Onboard/offboard Solutions Group partners and assist in the fulfillment of Solutions Group partner benefits 
• Ensure meticulous contract management 
• In collaboration with the Events team, track and manage sponsorship packages and communication to sponsors, and assist in the fulfillment of conference sponsorship benefits 
• Maintain client lists
• Other duties as assigned

Requirements

• Intellectual curiosity, strong interpersonal skills, and the ability to work independently 
• Ability to multi-task and prioritize activities
• Ability to work autonomously with minimal direction
• Creative problem-solving and critical-thinking skills
• Strong written and verbal communication skills 
• Technical proficiency with Microsoft Office Suite
• Basic proficiency in one or more of the following: Photoshop, InDesign, Adobe products suite 
• Excellent written and verbal communication skills
• Strong attention to detail
• Excellent organization skills
• Ability to thrive in a fast-paced, matrixed environment while working work effectively with all levels of management, and across all network membership brokers’ offices and users

Education and Experience

• Bachelor’s degree preferred or 3+ years of equivalent experience
• Previous administrative and/or customer service experience required
• Travel may be required