Position
The Small Business department has an immediate opening for someone who can demonstrate the WCF values to join their team as a full-time Bilingual Small Business Assistant. This posting is open to internal and external candidates.
Responsibilities
The Small Business Assistant provides excellent customer service in all interactions, including the front desk, answers chat inquiries from customers and provides administrative support to small business team such as processing reinstatements of coverage, issuing policy packets, create checklists, prepare & send letters, etc. The person in this position creates policies for new business and update existing policies. The Small Business Assistant processes applications, endorsing and issuing policy packets and takes payments and updates customer contact information. This person provides back-up to main phone line, answering incoming calls, addressing questions, and transfer if necessary and makes proactive calls to policies scheduled for cancellation. This position is Individual contributor role supporting three to four small business underwriters.
Qualifications
The most qualified applicants will have:
Minimum starting pay for this position is $21.90. May be higher depending on education or experience.
WCF Insurance offers an extensive compensation package. Benefits include Medical, Dental, and Vision insurance, company paid life insurance, 401K with a generous employer match and additional benefits such as an Employee Assistance Program and time off to volunteer.
Internal candidates should have 6 months in their current position, acceptable job performance, and must notify their current supervisor that they have applied for the position.
WCF INSURANCE DE&I MISSION
Promote and embrace a diverse, inclusive, equitable, and safe workplace.
WCF INSURANCE IS AN EQUAL OPPORTUNITY EMPLOYER
WCF Insurance provides equal employment opportunity to all qualified applicants and employees regardless of race, color, religion, sex, age, national origin, veteran status, disability that can be reasonably accommodated, or any other basis prohibited by federal, state, or local law.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.
https://wcfgroup.applicantpro.com/jobs/3581897-14179.html
With over 100 years of experience, WCF Insurance is an innovative property and casualty insurance provider that serves the Western United States. Every day our dedication is to the people who make our communities thrive - from the amazing businesses we insure, to our incredible agency partners, to our fantastic employees, and the non-profits we support. We strive to make a lasting impact by continuing to make investments in the region and protecting the communities within it.