Learning & Development Specialist 2 – Agency with Choice

The Learning and Development Specialist (LDS) will lead training and workforce development efforts for the Agency with Choice (AwC) model, supporting implementation through education, resource development, and collaboration. This role will design and deliver training to AwC contractors, community partners, individuals receiving services, and internal, cross-agency teams, ensuring an equity-centered approach. This role ensures a well-trained workforce capable of supporting individuals in exercising choice, independence, and autonomy over their services. 

The LDS will conduct needs assessments to align training with policies, regulations, and goals. They will create and maintain educational materials, process guides, and online resources. This role will also support system-wide change management by developing strategies. This position will support individuals transitioning from the Personal Care Attendant (PCA) program to the AwC model.

What We Are Looking For

Minimum Qualifications:

Five years of work experience designing, planning, and implementing adult education courses, or applying web-based technologies in a blended learning environment;

OR

Five years of work experience designing, planning, and implementing organizational development strategies.

A bachelor's degree in Education, Organizational Psychology, Business or Public Administration, Training and Development, Human Resources, Organizational Behavior, or related field may substitute for three years of the work experience stated above.

Desired Attributes:

• Experience supporting the development and implementation of policies and programs. 

• Knowledge of health services delivery systems, particularly the Oregon Health Plan/ Medicaid administration in Oregon and relational landscape of key partners, providers, community based organizations, and advocacy groups.  

• Experience designing, developing, delivering, and evaluating employee onboarding and training content. 

• Ability to promote inter-and cross-agency collaboration and systems-wide changes that facilitate equity, human-centered policies and solutions, and continuous (performance / quality / process) improvement strategies. 

• Strong oral and written communication; experience communicating qualitative and quantitative information, verbal and written, that are accessible to and understood by audiences with different levels of comprehension or interest and that are culturally responsive, inclusive, and appropriate. 

• Experience and knowledge of qualitative and quantitative techniques for analyzing and measuring the effectiveness, efficiency, and productivity of administrative and technical programs. 

• Demonstrated project management experience. 

How to Apply: Submit an application, with a resume and cover letter to REQ-180476.

Application Deadline:  05/22/2025

Salary Range:  $5,575 - $8,550