High School Partnerships Support Specialist

Reports To:  Director of High School Partnerships

Job Summary

Hawkeye Community College is seeking a High School Partnerships Support Specialist to join our dynamic team.  If you consider yourself to be a positive, enthusiastic self-starter with a drive to empower students, this is the role for you.

As our High School Partnerships Support Specialist, you will support the success of concurrent enrollment students by serving as a bridge between Hawkeye Community College and its high school partners. Specifically, you will coordinate student onboarding, provide academic advising, ensure program compliance, and build strong school relationships through regular Concurrent Connect visits with students, instructors, and counselors. You will also serve as a primary liaison between high school partners and the college, ensuring strong communication, accurate documentation, and provide consistent support for students and staff. You will regularly conduct Concurrent Connect visits as well as collaborate with both internal and external stakeholders upholding quality standards and meeting accreditation requirements.

In addition to direct student support, you will also assist with daily operations of the High School Partnerships office. This includes supporting the Director in managing and coordinating activities related to the Iowa Department of Education (DOE) and National Alliance of Concurrent Enrollment Partnerships (NACEP) accreditation. Furthermore, you will help ensure all DOE and NACEP guidelines are followed and actively contributes to maintaining accreditation by completing related reports and tasks.

Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a wide array of students through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs.  Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve. 

Essential Job Functions  

Important responsibilities and duties may include, but are not limited to, the following:

• Coordinates registration and orientation for concurrent enrollment students.
• Maintains a working list of all certificate and degree seeking concurrent enrollment students.
• Creates and maintains relationships with Area VII high schools.
• Serves as the point of contact for HCC high school partners.
• Provides accurate information about Hawkeye Community College programs, degrees, and referrals.
• Assists the Director with NACEP related inquiries.
• Builds and maintains positive working relationships with faculty, deans, department chairs, admissions, registrar’s office and the high school partnerships staff.
• Upholds concurrent enrollment policies as they relate to state of Iowa Department of Education program and NACEP requirements.
• Serves as a liaison between participating high schools and the college on matters related to following and completing state of Iowa Department of Education and NACEP requirements.
• Helps maintain a working list of qualified concurrent instructors including updated contact information.
• Assists the Director with completing state of Iowa Department of Education and NACEP yearly reports and re-accreditation process.
• Assists and attends prospective student campus visit events.
• Assists the Director with NACEP activities such college-wide professional development. 
• Aids the Director with concurrent instructor documentation, credentialing and information.
• Helps coordinate faculty site visits to dual-credit instructors.
• Manages all student registrations and withdrawals in the appropriate system.
• Collects textbook information and assists with the textbook adoption processes.
• Conducts scheduled concurrent check-in visits with students, instructors, and counselors.
• Provides comprehensive academic guidance to concurrent students.
• Participates in campus committees as assigned.
• Performs other duties as assigned.
• Unless otherwise approved under Hawkeye’s remote work policy, regular on campus and/or onsite attendance is considered an essential function of the position.

Minimum Qualifications

• Bachelors’ degree in education, communications, or related field OR a combination of education and related experience to total four (4) years.

• Demonstrated experience with project/program management.
• Demonstrated ability to exhibit professional judgment and problem-solving skills.
• Demonstrated ability to work with a wide array of students, faculty, staff, and the general public.
• Must possess a driver’s license valid in the State of Iowa and be insurable to drive a college vehicle.
• Ability to demonstrate strong interpersonal communication.
• Skilled in Microsoft Office Suite, Google applications, and video conferencing technology.
• Demonstrated ability to execute organization and department policies and procedures.

Preferred Qualifications

• Community college work experience.

Working Conditions

Anticipated schedule is Monday – Friday from 8:00 am – 4:30 pm with occasional weekend or evening hours based on business needs.

Work is performed either in or a combination of an office setting and/or classroom setting using technology.  Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Sit, stand, bend, lift and move frequently during working hours. During course of day, interact with students, faculty and staff in person, by telephone and computers.

Employment Status

Full-time, non-exempt position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement/remission; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).

• Salary will be commensurate with the candidate’s education and experience. 
• The wage range for this position begins at $20.96/hr. ($43,600 annually). 

Application Procedure

• Complete an online application at hawkeyecollege.edu/employment
  • Submit/upload a cover letter addressing the following:
    • Describe your qualifications and relevant experience as it relates to this role while aligning with the minimum requirements.
    • Share about a time you served as the main point of contact for a group of clients, customers, or partners. How did you ensure strong communication?
    • How do you stay organized when managing many tasks at once—especially when others are depending on your accuracy or follow-through?
  • Submit/upload a resume.
  • Submit/upload 3 professional references with a minimum of 1 being from a current/past supervisor.
• Application deadline: Tuesday, July 1, 2025
• Priority screening is set to begin on Wednesday, July 2, 2025. Completed applications, along with the required materials, received after the priority screening date will be considered at the discretion of the college. 

Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity. The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu, or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov. 

If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.