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THIS POSTING IS FOR MULTIPLE VACANCIES AT VARIOUS LOCATIONS THOUGHOUT THE DALLAS-FORT WORTH AREA. PRINCIPAL ACCOUNTABILITY The Site Supervisor position provides a vital link in the procurement of a safe quality blood product. Essential functions of the Site Supervisor are to assist in smooth and efficient donor flow, to determine donor acceptability, to perform sterile venipuncture for the collection of blood, provide excellent customer service and ensure compliance with regulations and standard operating procedures throughout the donation process. The position will oversee and assign responsibilities/duties to collections staff; additionally, they may be involved in the following staff processes; interviews, discipline, performance reviews, hiring and terminations. This includes effectively and discreetly solving personnel and donor problems, addressing procedural or behavioral problems, and making verbal or written reports to management. Additionally, the Site Supervisor will be required to attend and/or complete annual development training resources and mentor/assist with on the job development of new hire employees, as well as subordinate staff. This position may be required to participate in special projects or programs. Regular full time attendance is required during operational hours. EDUCATION High school diploma or equivalent Some college a plus EXPERIENCE Minimum 2 years general work experience, preferably working with the public or education that includes experience such as an internship or externship Customer service experience required, intern and/or externship experience will satisfy this requirement Minimum 6 months to 1 year supervisory experience Previous Phlebotomy 2, blood banking experience, or medical field experience Background in a highly regulated industry Bilingual (English and Spanish) skills a plus SKILLS AND KNOWLEDGE Computer knowledge required Excellent customer service and verbal/written communication skills Self-motivated and positive with ability to work well with others in a team atmosphere Detail oriented in regards to document reviews (complete, accurate, and legibly written), able to prioritize and manage multiple tasks Carter BloodCare is an EEO/Affirmative Action employer. Carter BloodCare provides equal employment opportunities (EEO) to all employees and applicants and will not discriminate in its employment practices due to an employee’s or applicant’s race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic, and veteran or disability status. In addition to federal law requirements, Carter BloodCare complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Carter BloodCare is a Pro Disabled & Veteran Employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Ready to join us in life-saving work? Carter BloodCare is expanding our dynamic team of Phlebotomists. If you have experience in the healthcare industry and are looking to take the next step in your career, this is your opportunity! We're seeking individuals who are passionate about helping others, committed to delivering the highest care and customer service to our donors, and willing to continue their professional development. We currently have openings for Phlebotomists 2 on our Mobile Collections and donor center teams. Our Mobile Collections teams travel to different locations for blood drives, providing a unique opportunity to connect with different donors daily. Our Donor Center teams are located throughout North, Central, and East Texas. Donor Center team members have an opportunity to build relationships with regular donors who live and/or work near their donor center. This is your chance to be an essential part of the procurement process of safe and quality blood products. Take advantage of this fantastic opportunity. Apply now and take the first step toward an exciting and fulfilling career! The Life of a Phlebotomist 2 What does a Carter BloodCare Phlebotomist 2 do? The Phlebotomist 2 position is a lead role in the safe collection of blood products and comes with exciting responsibilities! In addition to sterile venipunctures, you will facilitate donor flow, assess donor eligibility, and deliver top-notch customer service while ensuring compliance with regulations. This opportunity will include leading your team’s daily functions and using effective problem-solving to resolve any personnel or donor concerns. You will also have an opportunity to participate in annual leadership/development training and guide new team members. Regular full-time attendance during operation hours is important to keep everything running smoothly! Training Schedule During the training, which can last up to nine weeks, the days and hours will vary depending on Mobile drives or Donor Centers’ hours and may include early mornings, late nights, and weekends. Standard Schedule After Training To best meet the needs of our donors and the community, team members work a variable schedule which may include early mornings, late nights, weekends, and holidays. Schedules are provided 3 weeks in advance. Location Mobile Collections: Arrive in Bedford, TX each day and ride out to the designated blood drive(s) Donor Centers: Designated site within North, Central, or East Texas Job Type:  Full-Time What are the required qualifications? High school diploma or equivalent One year of general work experience  OR  comparable education in the medical field, such as an internship or externship. Customer service experience Prior phlebotomy, blood banking, or medical field experience Prior experience in a highly regulated industry What are the preferred qualifications? Bilingual in English and Spanish skills Motivated to become a designated van or CDL driver through company-sponsored programs What is in it for you? We provide paid training, competitive pay, career growth, and a complete benefits package. The best perk of all is saving lives – every day.  Competitive pay Starting rate of $18.75 (can increase if you have previous phlebotomy experience) Additional opportunities to earn Mobile Collections: Mobile differential after training - $2.00/hr. CDL driver - $3.25/hr. Van driver - $8/day Donor Centers: North Dallas Location Premium - $1.50/hr. (Allen, Frisco, Garland, McKinney, and Plano Donor Centers only) Both Teams: Shift differentials Weekend differential - $1.00/hr. Bilingual (Spanish) differential (must pass testing) - $2.00/hr. Advancement opportunities Mobile-Site Supervisor Instructor Mentor Other opportunities throughout the organization Benefits Generous paid time off (PTO) – accrual starts on the first day of employment 401(k) with employer match contribution up to 6% after one year of employment Paid holidays including two floating holidays Group medical plan with pharmacy coverage Dental and vision plans 100% employer-paid life insurance 100% employer-paid AD&D 100% employer-paid employee assistance program (EAP) Long-term & short-term disability plans Flexible spending accounts (medical and dependent care) Legal protection plan Tuition reimbursement Language Learning Opportunity Program Apply now and become a part of Carter BloodCare’s legacy in impacting Texans’ lives! Carter BloodCare is an EEO/Affirmative Action employer. Carter BloodCare provides equal employment opportunities (EEO) to all employees and applicants and will not discriminate in its employment practices due to an employee’s or applicant’s race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic, and veteran or disability status. In addition to federal law requirements, Carter BloodCare complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Carter BloodCare is a Pro Disabled & Veteran Employer.   We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Responsible for performing semi-skilled to skilled work in the preventive maintenance, repair, maintenance and installation of water and sewer lines, utility easements/rights-of-way (ROW) and appurtenances.     An employee in this class performs routine manual labor in the installation, maintenance, and repair of water and sewer lines, meters, hydrants, easements/ROW, and other appurtenances. Work is generally performed as part of a work team to maintain and repair water distribution and sewer collection infrastructure. Work is performed under the direction of the Line Maintenance Crew Leader and Utility Systems Supervisor and is evaluated by visual inspection of work, periodic meetings, compliance with safety procedures, and overall quantity and quality of work performed.   ESSENTIAL JOB FUNCTIONS   Operates mini-excavators, skid steers with bush hog attachment, dump trucks (varying sizes), vibratory trencher rollers, vibratory foot tamps, chainsaws, weed-eaters, backhoe and various other types of equipment used in the repair and maintenance of water distribution, sewer collections systems and associated appurtenances. Operates tapping machine to make water, sewer taps and service connections.  Installs water and sewer pipeline; repairs and replaces water lines, sewer lines and related appurtenances.  Installs water and sewer services including meters, cleanout, etc.   Maintains water and sewer rights-of-way as required. Installs hydrants, meters, valves, repair clamps and related pipeline apparatus; sets meter boxes; and repairs and replaces fire hydrants. Performs landscaping and surface restoration at job site. Runs errands, picks up supplies and materials. Performs other utilities and general services work as assigned. Will be required to work outside normal work hours in an emergency or on-call basis. Performs other related job duties as assigned.  QUALIFICATIONS FOR A LINE MAINTENANCE MECHANIC I - Grade 10 Salary Range: $39,072.15 - $59,457.66   Education and Experience:   High school diploma or equivalency; preferred experience in water distribution system or wastewater collection system repair, maintenance and/or construction; or an equivalent combination of education and experience.     Special Qualifications:   Possession of a valid driver’s license to operate a motor vehicle.  Requirement exists at the time of hire and as a condition of continued employment. Must be certified at the NC Grade 1 Sewer Collection System Operator or NC Grade C Water Distribution System Operator certification; or ability to obtain within eighteen (18) months of employment.  Flagger Certification required or have the ability to acquire within 12-months of hire date into this position. Trenching and Shoring Certification or have the ability to acquire within 12-months of hire date into this position.   QUALIFICATIONS FOR A LINE MAINTENANCE MECHANIC II - Grade 12 Salary Range: $43,077.05 - $65,552.06   Education and Experience:   High school diploma or equivalency; and two (2) years of experience in water distribution system or wastewater collection system repair, maintenance and/or construction; or an equivalent combination of education and experience.       Special Qualifications:   Possession of a valid driver’s license to operate a motor vehicle.  Requirement exists at the time of hire and as a condition of continued employment. Must also possess a NC Commercial Driver’s License (CDL) level A.  Must be certified at the NC Grade 2 Sewer Collection System Operator or NC Grade B Water Distribution System Operator certification. CPR certification required.  Flagger Certification required. Trenching and shoring certification required. Must work as Line Maintenance Mechanic I for a minimum of 1 year. Other related experience in equivalent position(s) will be considered.   QUALIFICATIONS FOR A LINE MAINTENANCE MECHANIC III - Grade 13  Salary Range: $ 45,230.90 - $68,829.66   Education and Experience:   High school diploma; and four (4) years of experience in water distribution system or wastewater collection system repair, maintenance and/or construction; or an equivalent combination of education and experience.      Special Qualifications:   Possession of a valid driver’s license to operate a motor vehicle.  Requirement exists at the time of hire and as a condition of continued employment.  Must also possess a NC Commercial Driver’s License (CDL) level A  Must be certified at the NC Grade 3 OR Grade 2 Sewer Collection System Operator and NC Grade B Water Distribution System Operator. Flagger Certification required. CPR Certification required. Trenching and Shoring Certification Required Must work as Line Maintenance Technician II for a minimum of 1 year. Other related experience in equivalent position(s) will be considered.   Knowledge, Skills and Abilities:     Knowledge of the tools, materials and equipment used in the preventive maintenance, installation, replacement, maintenance and repair of utility lines and easements/ROW. Knowledge of a variety of maintenance, manual methods and tasks involved in the installation, maintenance, repair and replacement of utility lines and appurtenance Knowledge of the use of common hand and power tools. Knowledge of the municipal water and sewer service policies and procedures. Skill in the operation of lightweight and medium-weight construction equipment. Ability to establish and maintain effective working relationships with supervisors, co-workers and the public. Ability to read utility construction drawings, operation and service manuals; understand and follow oral and written instructions. Ability to complete simple reports.   PHYSICAL DEMANDS   Work in this classification is defined as heavy work requiring the physical exertion of up to 100 pounds of force occasionally, and/or in excess of 50 pounds of frequently, and/or up to 20 pounds of force constantly to move objects. Employee must perform the following physical activities: climbing, balancing, stooping, kneeling, crouching, reaching, walking, standing, pushing, pulling, lifting, grasping, feeling talking, and hearing. Employee must have the visual acuity to visually inspect small defects or parts, operation or inspection of machines and earth moving equipment, use measurement devices, and to determine the neatness and accuracy of work assigned. Employee must have the stamina to work for extended periods some of which in emergency situations.   WORK ENVIRONMENT   Work is primarily performed in outside environmental conditions including extreme heat and cold with snow and ice. Employee is subject to noise which may cause the employee to shout to be heard above the ambient noise level. Employee is subject to vibration, such as exposure to oscillating movements of the extremities or whole body and is also subject to workplace hazards including proximity to moving mechanical parts or exposure to chemicals, oils, fuels, and potential for blood borne pathogens in raw untreated sewage. Employee is subject to atmospheric conditions due to exposure to fumes, odors, dust, and oils.  May work in close quarters, crawl spaces, shafts, manholes and other areas which could cause claustrophobia.  

Job Description: Why Choose Us?    As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good.     We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve.  Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.       The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.      At the American Red Cross, your uniqueness can shine!       WHAT YOU NEED TO KNOW (Job Overview) :   When you join our team as a Blood Collection Supervisor you will use your leadership, compassion and customer service skills to lead our blood collection team to going above and beyond ensuring that all donors have the best experience possible. Our Supervisors drive for results and serve others with a high level of respect for our staff and the donors we value.      The Red Cross offers paid phlebotomy training with the ability to grow your skills and career within the nation’s top humanitarian organization. To learn more about the Blood Collection team and how we serve the community, watch this short video: rdcrss.org/ lifesavingrole          WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities) :   Supervise blood collection staff, including training and performance    Drive for results and to serve others with a high level of respect for customer service    Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation    Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again      Standard Schedule (Stevens Point , Wisconsin ):    To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends, and holidays. Overnight travel may be required in some locations.   Schedule is provided two to three weeks in advance     Pay Information: Starting salary $60,000.00 year.  Pay may increase depending on experience   WHAT YOU NEED TO SUCCEED (Minimum Qualifications) :   Bachelor’s degree OR a combination of education and work experience (four to eight years of work experience in a related field) required    Minimum three years of supervisory/leadership experience     Customer service experience and effective verbal communication skills are required. Ability to effectively discuss procedures and medical issues with patients, families and physicians needed.    A current, valid driver's license with good driving record is required.     Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required.  Position may require minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles.    At the American Red Cross, we conduct many mobile blood drives at businesses, schools, and many other locations. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive.    Basic computer skills are desirable     WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications) :   Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.)   Prior leadership experience exceeding 3 years in healthcare setting     BENEFITS FOR YOU:   We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.   Medical, Dental, Vision plans   Health Spending Accounts & Flexible Spending Accounts   PTO: Starting at 15 days a year; based on FLSA status and tenure   Holidays: 11 paid holidays comprised of six core holidays and five floating holidays   401K with match   Paid Family Leave   Employee Assistance   Disability and Insurance: Short + Long Term   Service Awards and recognition   Apply now!  Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.   Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here:  Summary of Rights

Job Description: Why Choose Us?    As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good.     We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve.  Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.       The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.    At the American Red Cross, your uniqueness can shine!     WHAT YOU NEED TO KNOW (Job Overview) :   As a Collections Manager you will use your leadership, compassion , and customer service skills to lead our blood collection team to going above and beyond ensuring that all donors have the best experience possible. Our Managers drive for results and serve others with a high level of respect for our staff and the donors we value.    To learn more about the Blood Collection team and how we serve the community, watch this short video: rdcrss.org/ lifesavingrole          WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities) :   Manage the collection operations within the territory to ensure achievement of annual collection goals in the most cost efficient and effective manner possible.    Establish and oversee deployment of appropriate staffing levels to ensure the efficient and effective collection of blood and blood products to meet annual collection goals and regional patient need.    Develop and supervise departmental supervisors and other collections staff in accordance with personnel policies and bargaining unit contracts, including performance evaluations, disciplinary actions, and hiring and firing decisions, to enhance success of operation and minimize turnover.    Ensure effective internal and external communication between all department levels and functions to foster teamwork and enhance operational success.      Pay Information: Starting salary $89,000/year.  Pay may increase depending on experience   WHAT YOU NEED TO SUCCEED (Minimum Qualifications) :   Minimum 5 years of related experience or equivalent combination of education and related experience required.   3 years of supervisory or management experience required   Excellent organizational skills, the ability to handle multiple priorities effectively, analyze problems and implement appropriate solutions, and assimilate information quickly.    Ability to work independently while developing functioning teams among staff.    Excellent interpersonal, verbal, and written communication skills to deal with all levels of staff, hospital personnel, physicians, volunteers, and donors.    Basic computer skills are required. Must be proficient with Microsoft office applications.      WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications) :   5 plus years management experience in healthcare field     BENEFITS FOR YOU:   We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.   Medical, Dental Vision plans   Health Spending Accounts & Flexible Spending Accounts   PTO:  Starting at 15 days a year; based on FLSA status and tenure   Holidays:  11 paid holidays comprised of six core holidays and five floating holidays   401K with match   Paid Family Leave   Employee Assistance   Disability and Insurance: Short + Long Term   Service Awards and recognition   Apply now!  Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations. Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here:  Summary of Rights

Join us—Where your Career is a Force for Good! Job Description: Position supports our Mobile operations. We provide Paid-Training! Why Choose Us?  As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team,  you have a direct impact on a meaningful mission, and you can help save lives every day.  If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good.   We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve.  Our work environment is collaborative, respectful, and inclusive with a focus on building allyship  and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.  The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine!  WHAT YOU NEED TO KNOW (Job Overview): When you join our team  as a Team Supervisor you will use your leadership, compassion  and customer service skills to lead our blood collection team to going above and beyond ensuring that all donors have the best experience possible. Our Team Supervisors drive for results and serve others with a high level of respect for our staff and the donors we value. The Red Cross offers paid phlebotomy training with the ability to grow your skills and career within the nation’s top humanitarian organization. To learn more about the Blood Collection team and how we serve the community, watch this short video:  rdcrss.org/lifesavingrole     WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): Supervise blood collection staff, including training and performance  Drive for results and to serve others with a high level of respect for customer service  Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation  Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again  Standard Schedule (Newburgh, New York): To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends, and holidays. Overnight travel may be required in some locations. Schedule is provided two to three weeks in advance Pay Information:  Salary range 56,800.00 - 75,700.00 - 94,600.00 USD Annual.  Pay may increase depending on experience. WHAT YOU NEED TO SUCCEED (Minimum Qualifications): Bachelor’s degree OR a combination of education and work experience (four to eight years of work experience in a related field) required Minimum two years of supervisory/leadership experience  Customer service experience and effective verbal communication skills are required.  Ability to work a variable schedule including early mornings, late nights, weekends, and holidays. Overnight travel may be required  A current, valid driver's license with good driving record is required.  Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. Position may require minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles. At the American Red Cross, we conduct many mobile blood drives at businesses, schools, and many other locations. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive. Basic computer skills are required. Must be proficient with Microsoft office applications.  WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications): Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.) Prior leadership experience exceeding 2 years in healthcare setting BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO:  Starting at 15 days a year; based on FLSA status and tenure Holidays:  11 paid holidays comprised of six core holidays and five floating holidays 401K with match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now!  Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross  you will touch millions of lives every year and experience the greatness of the human spirit at its best.  Are you ready to be part of  the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us?  As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.   We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a Regional Donor Services Executive for our Kentucky Region, based in Louisville. NOTE: This is NOT a work from home opportunity. The location for this opportunity is Louisville, KY. WHAT YOU NEED TO KNOW: The Regional Donor Services Executive (RDSE) leads donor services activities at the regional level to accomplish goals and objectives.  Works in a collaborative fashion on project teams at all levels and leads change management initiatives. Develops and implements plans and projects to support low cost producer strategy, focusing on efficiency of operations, including resource utilization, improving the donor and sponsor experience, and achieving assigned production targets.  Develops strategy for retention of sponsor accounts and donors. Oversees management team responsible for donor recruitment and blood collections while partnering with direct to donor, patient services, and fixed site executives to achieve cost-effective collections. Demonstrates and manages highly collaborative teams focused on achieving the organization’s objectives. Sets up staff to be successful in achieving assigned targets as well as having a rewarding and balanced work experience. Interacts with executives inside and outside the Red Cross.  Maintains community relations and advances the Red Cross brand.   NOTE: In order to receive full consideration, please upload a formatted copy of your updated resume, when applying to this position. WHERE YOUR CAREER IS A FORCE GOOD:  Has overall responsibility for development and execution of the region’s operational plan.  Focuses on the expansion of efficient collections, the reduction of waste and inefficiencies, continuous improvements in quality, and improving donor and sponsor satisfaction. 2.    Ensure the execution of effective recruitment plans and account oversight which supports achievement of system and patient need.  Monitors and improves operational activities.  Ensures the adoption and implementation of system improvements in recruitment and drive management operations. 3.    Oversight of multiple department functional managers and/or additional regional functional areas to ensure achievement of annual collection goals in the most efficient and cost-effective manner possible. Develop departmental supervisors and other collection and Donor Recruitment staff in accordance with personnel policies and bargaining unit contracts, including performance evaluations, disciplinary actions, and employment decisions, to enhance success of operation, promote teamwork and minimize turnover.  4.    Develop, implement and monitor process improvement/quality improvement initiatives and staff training protocols. Ensure timely implementation and compliance with American Red Cross directives, Federal, State and local regulatory requirements. Documentation of training and regulatory communications is accurate and timely. 5.    Partners with the Regional Executive to solicit community and volunteer involvement to integrate Red Cross activities in the community. Working together, the Regional Executives are the “face of Red Cross” in the community. 6.    Monitors budgets, forecasts and operational results and takes appropriate actions to achieve the low-cost producer strategy. 7.    Maintains a mid and long-term perspective, and links current activities to long term plans.   Has ability to adjust to changes in strategy and effectively execute and communicate same to staff.  Effective change leader. 8.    Displays leadership by recognizing, rewarding and motivating staff as part of organization’s ongoing efforts to reduce turnover and increase staff engagement.   Communicates vision and linkages to promote understanding.  Establishes and monitors performance objectives, develops direct reports and teams, delegates responsibility, and maintains trust and accountability. 9. Hold ultimate accountability for the strategy, staff and performance of a regional Donor Services team to drive cost-effective, high-performance blood drives and annual collection unit goals above 130,000. Provide support, development and/or leadership guidance to all volunteers. Qualifications: Education: Bachelor’s degree or equivalent combination of education and experience.  Master’s degree preferred.   Experience: Minimum of 7 years of experience in a dynamic, multi-task operational environment with budget responsibility or a profit and loss focus. Experience working in matrix environment and demonstrated ability to effectively collaborate across functions lines required. Healthcare or pharmaceutical manufacturing experience preferred.     Management Experience: Minimum of 5 years management experience required.   Skills and Abilities: Excellent verbal and written communication and presentation skills. Ability to manage multiple priorities.   Ability to work on a team. Must demonstrate ability to attract, motivate, and retain staff. Ability to build effective teams and lead with managerial courage.  Ability to manage processes effectively.  Business acumen and customer focus.  Strong problem-solving ability. Travel: May involve travel. *Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. The work environment will consist of moderate noise (i.e., business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. *LI-MM1 IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here:  Summary of Rights