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Do you enjoy interacting with people by answering questions and problem solving? If you enjoy working in the accounting field, multi-tasking, and have excellent attention to detail?  If so, Hawkeye Community College’s Business Office has a great opportunity for to join their team.   At Hawkeye Community College, the Business Office is team-oriented working in partnership with multiple departments across campus. They are passionate about serving Hawkeye’s students, faculty and staff on a daily basis.   As the Business Services Specialist, you are responsible for providing customer service for students, staff and visitors. This includes receiving payments, resolving student/customer issues, answering questions regarding student accounts, and helping other employees with student-related or office duties as they arise.  Additionally, you are part of a rotation at our front desk who greets and directs visitors as they stop in.    Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.    Essential Job Functions  Important responsibilities and duties may include, but are not limited to, the following: Participates in the rotation of front desk coverage in a friendly and professional manner including but not limited to: greeting walk-in traffic, answering a multi-line phone system, directing calls and/or visitors to appropriate areas. Provides general information in response to public or official inquiries. Collects payments from students and nonstudents such as for testing and other miscellaneous non-student related payments. Sets up and maintains ACH forms of payments from students. Assists with the preparation and maintenance of student payment plans. Reviews outside scholarships to ensure student qualification and the scholarship is applied to the correct term. Balances scholarship reports. Requests information and prepares Financial Policy Waivers for committee meetings. Prepares, tracks and delivers invoices and/or purchase orders regarding student accounts, power technology, student tools and registration statements. Prepares and delivers miscellaneous student and customer invoices. Creates and sends reminders for overdue miscellaneous and sponsorship invoices. Resolves student issues, answers questions regarding their account, resolves outstanding student checks. Counts/keeps track of the cash in the vault. Administers the short-term loan process. Sets up new vendors in Colleague and requests W-9s from vendors. Verifies account payable checks with invoices and prepares for mailing. Provides MORE orientation speeches and/or provides a video for the Business Office portion. Accurately inputs information and updates and/or scans data into office systems/software applications. Releases and applies student restrictions and holds. Prepares miscellaneous spreadsheets and correspondence. Operates a variety of office equipment, including but not limited to copy machine, fax machine, scanner, multi-line phone system, computer etc. Provides back up and assists other Business Office personnel. Participates in campus committees as assigned. Performs other duties as assigned. Unless otherwise approved under Hawkeye’s remote work policy, regular on campus and/or onsite attendance is considered an essential function of the position.   Minimum Qualifications Associate's degree in a related field and two (2) years of experience in an office setting or an equivalent combination of education and experience to total four (4) years. Knowledge of financial rules and procedures. Knowledge of general office procedures. Demonstrated ability related to organization, time management, and verbal communication skills. Demonstrated ability to work with a culturally diverse student population, faculty, staff, and the general public. Ability to demonstrate strong interpersonal communication. Skilled in Microsoft Office Suite, Google applications, and video conferencing technology. Demonstrated ability to execute organization and department policies and procedures. Demonstrated ability to handle confidential/sensitive information with discretion.   Preferred Qualifications Experience working in higher education. Experience with Microsoft Excel including formulas.   Working Conditions Anticipated schedule is Monday – Friday 8:00 am – 4:30 pm with occasional evening hours during the first two weeks of each semester.   Work is performed in an office setting using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Sit, stand, bend, lift and move frequently during working hours. During course of day, interact with students, faculty, staff and public in person, by telephone and computers.   Employment Status Full-time, non-exempt position with comprehensive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement and tuition remission; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution). Salary will be determined/based on the candidate’s education and experience. The wage range for this position begins at $16.32/hr.   Application Procedure Complete an online application at hawkeyecollege.edu/employment Submit/upload a cover letter addressing the following: Please describe your customer service experience as well as examples when you have had to utilize problem-solving skills. Please share your experience working with Google Suite, Excel, and Word. Please describe your experience working with money and balancing accounts or invoices. Submit/upload a resume. Submit/upload 3 professional references with a minimum of 1 being from a current/past supervisor. Priority screening is set to begin on Monday, January 13, 2025. Completed applications, along with the required materials, received after the priority screening date will be considered at the discretion of the college.   Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices:  https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity .  The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email  equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email:  OCR.Chicago@ed.gov .  If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.

Do you enjoy working with student’s and have a desire to help students succeed on their educational journey? If so, Hawkeye Community has an opportunity for you! Student Services is looking for a full-time Academic/College Success Advisor II – Career Services to join their team.   This position is part of the advising team whose goal is to help students from orientation through graduation and employment by building relationships with them. In this role, you will primarily focus on career advising and will also do some academic advising by partnering with current students and alumni in career exploration and preparation as well as providing guidance to onboard students into a career path. This position will focus on career advising by working with students on career/life goals and objectives and advising students on appropriate courses. Additionally, this position will work to make connections with employers in our service area. This position will focus on career fairs and career related events throughout the year. Overall, you will be: Working with all program and collaborate with all advisors to host career fairs and various workshops Leading the effort to train in career advising  The lead for Handshake and Graduate Survey Working with community and employers to build employer relations on campus Advising undecided students to onboard them into their desired career path If you are looking to build relationships, make a difference in the success of our students and help people through their college career, you may be a good fit. You will work with a great group of people who strive to make the student experience the best it can be as our team takes great pride in our student success.   Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.   Essential Job Functions Important responsibilities and duties may include, but are not limited to, the following: Promotes and markets career services to multiple stakeholders including students, alumni, staff, faculty, employers, and the community. Coaches students on career readiness to include job search strategies, resume/cover letter writing, interview tips, networking, salary negotiation, etc. Organizes and facilitates general and industry-specific career fairs throughout the year. Administers employment surveys and collects graduate data to highlight employment rates and post-college satisfaction. Evaluates and interprets student potential through aptitude and/or vocational assessments measuring interest, abilities, and work values. Conducts practice "mock" interviews. Stays up-to-date on employment trends and job outlook, resume trends, interview etiquette. Partners with employers to provide job opportunities for students. Communicate job opportunities to students and maintain online job board. Develops and maintains positive relationships with community partners such as student affairs colleagues, employers and alumni. Assists students in forming realistic, reasonable and achievable vocational/educational goals and plans and identifying barriers to employment. Organizes and prepares student files for registration. Coordinates and organizes outreach events including but not limited to Career Fairs, Workshops, Experience Hawkeye and Advising sessions in SDV-108 for the entire advising division with the Associate Dean. Assists in the training of new advisors within given team. Supervises interns, AmeriCorps, and student workers. Prepares degree audits for students, verifies graduate status, and advises appropriately. Utilizes Hawkeye’s academic support services, financial assistance, advising, mental health counseling and student health clinic services to enhance each individual student’s program completion. Integrates intervention practices and support services for students whose lack of performance and or attendance may cause barriers to successful completion of course work. Creates and implements preventative measures to include but are not limited to early and ongoing review of academic status of students for appropriate academic intervention referrals, financial and personal advising, and other services. Presents and coordinates workshops for students, faculty, and staff. Addresses and mediates student conflicts. Uses student development and case management models to aid in the personal growth and development of students. Resolves issues using defined policies and practices and professional knowledge as reference. Interprets standardized tests including Accuplacer, COMPASS, CLEP, ACT, and SAT used for advising and course placement. Advises students on appropriate course placement consistent with student goals. Advises students regarding assessment results and developmental course placement. Manages student progress through individual appointments and in group settings. Manages student progress, when necessary, through probation meetings for academic standing improvements. Utilizes student records and information through Colleague and Self-Service software, and helps students register. Maintains accurate records of student interactions in CRM Advise. Work alerts in CRM Advise to promote student success. Conveys and interprets college requirements, policies and procedures, and provides appropriate referrals to college and community resources. Organizes, develops, and revises, as needed, written tools. Develops and revises, as needed, oral presentations (group scheduling, workshops). Teaches section of The College Experience or Career Exploration each semester. Participates in appropriate college committees. Performs other duties as assigned. Unless otherwise approved under Hawkeye’s remote work policy, regular on campus and/or onsite attendance is considered an essential function of the position.   Minimum Requirements Master’s degree in Education or Student Affairs, Higher Education Administration, Social Work, Conflict Resolution or related field. Three (3) years of related experience. Knowledge of career/student development theories, trends, and career counseling. Knowledge of issues facing a broad customer base including youth, economically disadvantaged, and unemployed, dislocated workers, and/or under-employed persons. Demonstrated ability to administer and interpret reliable and valid career assessment instruments (i.e., MBTI, SDS). Demonstrated ability to work with a culturally diverse student population, faculty, staff, and the general public. Ability to demonstrate strong interpersonal communication. Skilled in Microsoft Office Suite, Google applications, and video conferencing technology. Demonstrated ability to execute organization and department policies and procedures. Demonstrated ability to handle confidential/sensitive information with discretion. Demonstrated ability to execute organization and department policies and procedures. Demonstrate ability to perform public speaking engagements such as presenting to various audiences. Demonstrated ability to work independently with limited supervision. Demonstrated ability to plan, organize, and complete advising goals and objectives. Ability to demonstrate effective organizational skills to manage multiple and shifting tasks/demands to meet timely deadlines. Demonstrated ability to perform critical thinking and troubleshooting tasks.   Preferred Qualifications Experience in teaching or advising in higher education. Five (5) years or more of related experience.   Working Conditions Anticipated schedule is:  Monday – Friday 8:00am - 4:30pm with occasional evenings and Saturday hours during the start of semesters and for special events.  Requires skills for succeeding in an office or class room environment, using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Work is performed in an office setting.  Sit, stand, bend, lift and move intermittently during working hours. During course of day, interact with students, faculty and staff in person, by telephone and computer.   Employment Status Full time, exempt position with a comprehensive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement and tuition remission; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution). The salary range for this position begins at $48,250. Salary is dependent upon the candidate’s education and experience.   Application Procedure Complete online application at www.hawkeyecollege.edu/employment Submit/upload a cover letter that briefly addresses the following: Describe any experience you have had related to advising and assisting students in an educational setting.  Describe any experience you have had in supporting individuals/students with career development and career strategies.  Provide examples of how you have or will proactively engage companies and encourage participation in recruiting events on campus. Share examples of workshops and/or activities that you have developed or presented. Describe your knowledge of guidance/counseling skills as well as experience with resolving conflicts. Submit/upload a resume. Submit/upload 3 professional references with a minimum of 1 being from a past/current supervisor. Priority screening is set to begin on Monday, January 6, 2025. Completed applications, along with the required materials, received after the priority screening date will be considered at the discretion of the college.    Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices:  https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity .  The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email  equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email:  OCR.Chicago@ed.gov .  If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.

Do you enjoy working with student’s and have a desire to help students succeed on their educational journey? If so, Hawkeye Community has an opportunity for you! Student Services is looking for a full-time Academic/College Success Advisor I – Career Coach to join their team. This position is part of the advising team whose goal is to help students from orientation through graduation by building relationships with them. In this role, you will primarily focus on career advising and academic advising by partnering with prospective/current students and alumni in career exploration and preparation as well as providing guidance to onboard students into a career path. You will also be coordinating semester registration procedures and providing referrals to on-campus and off-campus resources. This position also develops educational plans consistent with students’ career/life goals and objectives and advises students on appropriate courses. Additionally, this position coordinates and delivers educational and career activities/workshops individually and to groups, collaborates with Student Services staff, faculty, student educational resources, and other College staff relative to career services and academic advising. Furthermore, you work with students by assisting them regarding program advising and referral to academic, non-academic and community services as well as coordinating and providing transfer information for colleges and universities. Focus on onboarding to student into their career path using Focus to Careers as a career assessment  Work on intake of students who are undecided  Hosts events for undecided students throughout each semester Assist at career related events Advise students from orientation to graduation If you are looking to build relationships, make a difference in the success of our students and help people through their college career, you may be a good fit. You will work with a great group of people who strive to make the student experience the best it can be as our team takes great pride in our student success.   Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.   Essential Job Functions Important responsibilities and duties may include, but are not limited to, the following: Promotes and markets career services to multiple stakeholders including students, alumni, staff, faculty, employers, and community. Coaches students on career readiness and onboarding into various majors. Coaches students to various career pathways. Assists students with job search strategies, resume/cover letter writing, interview tips, networking, salary negotiation, etc. Conducts practice "mock" interviews. Assists with general and industry-specific career fairs throughout the year. Evaluates and interprets student potential through aptitude and/or vocational assessments measuring interest, abilities, and work values. Stays up-to-date on employment trends and job outlook, resume trends, interview etiquette. Assists students in forming realistic, reasonable and achievable vocational/educational goals and plans and identifying barriers to employment. Organizes and prepares student files for registration. Prepares degree audits for students, verifies graduate status, and advises appropriately. Utilizes Hawkeye’s academic support services, financial assistance, advising, mental health counseling and student health clinic services to enhance each individual student’s program completion. Integrates intervention practices and support services for students whose lack of performance and or attendance may cause barriers to successful completion of course work. Creates and implements preventative measures to include but are not limited to early and ongoing review of academic status of students for appropriate academic intervention referrals, financial and personal advising, and other services. Presents and coordinates workshops for students, faculty, and staff. Addresses and mediates student conflicts. Uses student development and case management models to aid in the personal growth and development of students. Resolves issues using defined policies and practices and professional knowledge as reference. Interprets standardized tests including Accuplacer, COMPASS, CLEP, ACT, and SAT used for advising and course placement. Advises students on appropriate course placement consistent with student goals. Advises students regarding assessment results and developmental course placement. Manages student progress through individual appointments and in group settings. Manages student progress, when necessary, through probation meetings for academic standing improvements. Utilizes student records and information through Datatel/Colleague and WebAdvisor software, and helps students register. Maintains accurate records of student interactions in CRM Advise. Work alerts in CRM Advise to promote student success. Conveys and interprets college requirements, policies and procedures, and provides appropriate referrals to college and community resources. Organizes, develops, and revises, as needed, written tools. Develops and revises, as needed, oral presentations (group scheduling, workshops). Teaches sections of The College Experience or Career Exploration. Works in conjunction with the Academic/College Success Advisor II: Career Services position on various project and activities. Covers Academic/College Success Advisor II: Career Services duties in their absence. Assists in the training of new advisors within given team. Supervises interns, AmeriCorps, and student workers. Participates in appropriate college committees. Performs other duties as assigned. Unless otherwise approved under Hawkeye’s remote work policy, regular on campus and/or onsite attendance is considered an essential function of the position.   Minimum Requirements Master’s degree in Education or Student Affairs, Higher Education Administration, Social Work, Conflict Resolution or related field. One (1) year of related experience. Knowledge of career/student development theories, trends, and career counseling. Knowledge of issues facing a broad customer base including youth, economically disadvantaged, and unemployed, dislocated workers, and/or under-employed persons. Demonstrated ability to administer and interpret reliable and valid career assessment instruments (i.e., MBTI, SDS). Demonstrated ability to work with a culturally diverse student population, faculty, staff, and the general public. Ability to demonstrate strong interpersonal communication. Skilled in Microsoft Office Suite, Google applications, and video conferencing technology. Demonstrated ability to execute organization and department policies and procedures. Demonstrated ability to handle confidential/sensitive information with discretion. Demonstrated ability to execute organization and department policies and procedures. Demonstrate ability to perform public speaking engagements such as presenting to various audiences. Demonstrated ability to work independently with limited supervision. Demonstrated ability to plan, organize, and complete advising goals and objectives. Ability to demonstrate effective organizational skills to manage multiple and shifting tasks/demands to meet timely deadlines. Demonstrated ability to perform critical thinking and troubleshooting tasks.   Preferred Qualifications Experience in teaching or advising in higher education. Three (3) years or more of related experience.   Working Conditions Anticipated schedule is:  Monday – Friday 8:00am - 4:30pm with occasional evenings and Saturday hours during the start of semesters and for special events.  Requires skills for succeeding in an office or class room environment, using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp.  Work is performed in an office setting.  Sit, stand, bend, lift and move intermittently during working hours.  During course of day, interact with students, faculty and staff in person, by telephone and computer.   Employment Status Full time, exempt position with a comprehensive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement and tuition remission; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution). The salary range for this position begins at $45,890. Salary is dependent with the candidate’s education and experience.   Application Procedure Complete online application at www.hawkeyecollege.edu/employment Submit/upload a cover letter that briefly addresses the following: Describe any experience you have had related to advising and assisting students in an educational setting.  Describe any experience you have had in supporting individuals/students with career development and career strategies.  Provide examples of how you have or will proactively engage companies and encourage participation in recruiting events on campus. Share examples of workshops and/or activities that you have developed or presented. Describe your knowledge of guidance/counseling skills as well as experience with resolving conflicts. Submit/upload a resume. Submit/upload 3 professional references with a minimum of 1 being from a past/current supervisor. Priority screening is set to begin on Monday, January 6, 2025. Completed applications, along with the required materials, received after the priority screening date will be considered at the discretion of the college.    Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices:  https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity .  The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email  equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email:  OCR.Chicago@ed.gov .  If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.

APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .  We offer great benefits, competitive pay, and great working environment!    We offer: Medical Insurance Dental Insurance (no cost for employee) Vision Insurance (no cost for employee) Long Term Disability Group Term Life and AD&D Insurance Employee Assistance Program Flexible Spending Accounts 11 Paid Holidays 4 Personal Days 10 Vacation Days 12 Sick Days Metro reimbursement or free parking Employer Matched (6%) 403b Retirement Plan This is a great opportunity to make a difference! This position will pay $28.03 - $35.55 hourly. Salary is commensurate with experience.   POSITION SUMMARY: Under the direction of the Chief Clinical Operations Officer, the Contact Center Manager is responsible for the daily operations of the contact center and supervision of the contact center specialists. Their duties include hiring and training Contact Center Specialists, establishing goals for contact center staff to follow and resolving any customer issues or other contact center problems that occur.                                                                                                                ESSENTIAL DUTIES AND RESPONSIBILITIES: Hire, onboard, and train contact center personnel. Plan, organize, implement, and monitor contact center operations, including but not limited to, the following areas: Customer service Appointment Scheduling Communication with patients/clients, external agencies (e.g. MedPOINT, HCLA IPA, Regal IPA, etc.), and/or other APLA Health staff. Coach contact center staff through challenging customer service issues. Manage staff by assigning and delegating tasks as needed. Monitor, coach, and appropriately discipline under-performing staff Oversee staffing including attendance, tardiness and time off requests and review accuracy and ensure that all direct reports are recording time worked accurately in the PayCom system. Provide phone coverage due to staff shortages as a result of call outs, vacations, etc. Analyze contact center data and prepare reports for clinic/upper management. Evaluate staff effectiveness and perform regular check-ins and performance evaluations with direct reports annually and on an as-needed basis. Lead team meetings and give presentations to clinic management as requested. Analyze, establish, implement, and monitor operational goals using statistical data to determine workload, productivity, and effectiveness of the contact center team. Develop monthly, quarterly, and annual contact center goals and action plans. Prepare work schedule to ensure efficient coverage. Exhibit cultural competency with the LGBTQ+ population, underrepresented and underserved communities, and populations living with/at high risk of contracting HIV. Create personnel and supply budgets for approval. Work with the referral coordinator and/or referring agencies to coordinate patient appointments. Work with the front office administrators to coordinate ED/ER follow up patient appointments. Coordinate auxiliary services to assist patients with barriers to access to healthcare (e.g. interpreter services, transportation). Submit and follow-up on maintenance requests with the Facilities department to maintain working condition of equipment, cleanliness, and orderliness of the Contact Center. Ensure privacy protocols and regulations (e.g. HIPAA) are followed in order to keep data safe and secure. Assist with emergency management and preparedness plans and tasks. Assist patients with understanding the limitations of certain services and assist them in finding a solution to their concerns. On occasion, based on business necessity, staff may be required to work a non-standard schedule.       OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.   REQUIREMENTS: Training and Experience: A bachelors’ degree in communications, business management or a related field strongly preferred. At least four (4) years’ experience working in customer service and/or personnel management. At least four (4) years’ experience in a management or supervisory role in a Call/Contact Center. Capable of providing direction and leadership, with a focus on performance and behavior expectations, to the contact center team. Ability to stay calm in stressful situations. Experience working in a Federally Qualified Health Center preferred Bilingual English/Spanish preferred Knowledge of: Basic computer software (Microsoft Office Suite), and phone systems, i.e., RingCentral Contact Center operations management HIPAA and OSHA guidelines Quality management and performance improvement eClinicalWorks or similar electronic health record system Ring Central or similar phone system Managed care eligibility and authorization process Healthcare billing processes and insurance plans (Medicaid, Medicare, and private/commercial plans; including dental and/or mental health preferred)   Ability to: Participate as an effective member of a large service-providing agency Demonstrate non-judgmental and compassionate care towards the LGBTQ+ population, underprivileged and underserved communities, and populations living with/at high risk of contracting HIV Possess active listening skills Communicate effectively with patients, staff, peers, and superiors Maintain strictest confidentiality of patients Operate standard office equipment Demonstrate excellent written and verbal communication skills Perform word processing and data entry tasks Meet assigned deadlines Complete assigned tasks with minimal supervision   WORKING CONDITIONS/PHYSICAL REQUIREMENTS: This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.   SPECIAL REQUIREMENTS: Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID vaccination and booster, or medical/religious exemption.   Equal Opportunity Employer: minority/female/disability/transgender/veteran .

Posting Identification Number 42728   Why Work for Illinois? Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, your part of something bigger—something that touches the lives of every person who calls Illinois home. No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois. Position Overview The Division of Developmental Disabilities is seeking to hire a Habilitation Program Coordinator for the Ludeman Developmental Center located in Park Forest, Illinois to serve as Qualified Intellectual Disabilities Professional (QIDP)/ Team Leader of Inter-disciplinary (ID) Teams with an assigned caseload. Integrates, coordinates, and monitors Individual Service Plans. Counts data to determine clinical needs and uses data to support clinical changes. Provides guidance and direction to teams. Ensures staff is trained in the implementation of programming in accordance with an individual’s needs and assesses program compliance. Travels in performance of job duties. Essential Functions Serves as Qualified Intellectual Disabilities Professional (QIDP)/ Team Leader of Inter-disciplinary (ID) Teams with an assigned caseload. Counts data to determine clinical needs and uses data to support clinical changes. Observes assigned individuals during their activities of daily living and active treatment and communicates with each on a daily basis. Coordinates services both in and outside the Center to implement active habilitation according to the plan established by the inter-disciplinary team. Conducts in-service and workshops for employees as part of ongoing training and to qualify staff for promotions. Conducts community placement activities. Performs other duties required or assigned which are reasonably within the scope of the duties enumerated above. Minimum Qualifications Requires a bachelor’s degree in a human services professional field (e.g., sociology, special education, rehabilitation counseling, psychology). A Doctor of Medicine or osteopathy or a registered nurse will also meet required education and training requirements. Requires one year of experience working directly with persons with intellectual or other developmental disabilities in addition to the education and training stated above. This class is included as an Upward Mobility Program credential title. Preferred Qualifications One (1) year of professional experience in applying the principles and practices for the habilitation and training of individuals with developmental disabilities. One (1) year of experience communicating effectively both orally and in writing.  One (1) year of professional experience administering a habilitation and training program for a public or private organization. One (1) year of professional experience dealing with sensitive situations in relation to staff, individuals, and the legal guardian of families of individuals. One (1) year of professional experience directing a team in development and reviewing individual habilitation plans for a public or private organization. One (1) year of professional experience coordinating services to implement active habilitation plans. Conditions of Employment Appointees are required to have successfully completed a department training program designed specifically for the Qualified Intellectual Disabilities Professional before the completion of her/his probationary period. Requires the ability to physically restrain individuals as necessary to prevent injury to the individual or others. Requires the ability to obtain and maintain Cardiopulmonary Resuscitation (CPR) certificate. Requires the ability to utilize office equipment, including personal computers. Requires ability to travel in the performance of duties. Requires the ability to work before or after business hours, weekends, and holidays. Requires ability to pass the IDHS background check. Requires ability to pass a drug screen for drugs prohibited from recreational use under Illinois Law. The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

Overview Do you have a passion to help youth involved in the juvenile justice system? Do you want to make a difference in youth's lives and the lives of their families? Do you believe that all youth are capable of turning their lives around? Are you passionate about helping others? Do you thrive when working on a team? If you answered "yes" to these questions, we want you to join our team as a Juvenile Custody Services Specialist! The Department of Community Justice Juvenile Detention and Residential Services Team is seeking committed, enthusiastic and compassionate Juvenile Custody Services Specialists (JCSS) to serve a critical, operational role within the Detention Facility and Residential Program.   Working with culturally diverse juveniles, you will be responsible for the guidance, supervision, security, safety and general care of youth who present a variety of behavioral, cognitive, emotional and intellectual issues. This work includes group and recreational programming, facilitation of cognitive skill groups, and fostering pro-social behavior.  Documentation, accurate record keeping, and report writing are critical to this role.   Residential Program  - Behavioral Rehabilitation Services (BRS) Some JCSS positions are assigned to work in a secure residential Behavioral Rehabilitation Services treatment program for youth of all genders who require a staff secured, out of home placement for assessment/evaluation, stabilization and transition planning. Duties include, but are not limited to:  Engage youth in community-based activities that revolve around skill-building. These activities include, but are not limited to, visiting public libraries, community centers, and on-site groups. Use behavior management style T.I.E.R. (Trauma-Informed Effective Reinforcement) and Collaborative Problem Solving (CPS). Responsible for passing medications, youth transportation, and medication administration. Support the youth with problem-solving conversations and the restorative process in partnership with our restorative justice coordinators. Detention Facility Using an interactive model of supervision, we place particular emphasis on skill development, engaging youth in prosocial development, cognitive restructuring programming, leisure time activities, personal hygiene, and work activities. Duties include, but are not limited to:  Conduct behavior observations and assessments of individual youth detainees and groups of detained youth through active supervision which is the intentional and focused monitoring of youth in custody utilizing the components of movement within the environment, situational awareness, and frequent pro-social youth interactions. Prepare detailed incident reports for incidents that occur, daily individual behavior summaries of youth, and both verbal and written daily unit and shift reports, individual youth records, and for juvenile counselors/workers and/or court purposes. Assist with the intake process of juveniles into the facility and support preliminary hearings. Staff may be expected to collect and secure youth’s personal belongings, supervise and manage juveniles prior to screening to determine if youth will be admitted into the detention facility.  Ensure the safety and security of the detention facility at all times. Expected to deliver pro-social role modeling and facilitate skill-building activities for individual youth and groups of detained youth through skill groups with an emphasis on developing pro-social behaviors and skills.  Supervise volunteers and/or contractors while they facilitate skill-building activities for individual youth and groups of detained youth. May assist with orientation of newly admitted youth to the juvenile detention facility by explaining facility rules and the facility behavior level system. Staff are expected to introduce youth to the structure of daily routines, outlining the expectations for behavior and providing information to youth on available programs and services. Staff will also ensure youth understand the importance of their safety, rights, and responsibilities within the detention facility.  Perform other duties as assigned The detention facility and Residential Program have two-level pods that house youth. All Juvenile Custody Services Specialists must have the ability to use verbal skills to de-escalate volatile situations. You must also be able and willing to respond to crisis situations, including physically intervening with youth who may be violently acting out; this may involve the use of restraints. All Juvenile Custody Services Specialists must have the ability to regularly go up and down stairs. The facility operates 24 hours a day, seven days a week. Applicants must be willing to work a variety of shifts, including overnight, swing, weekends and holidays. JCSS are Essential Personnel and work on a continuous duty shift, meaning that you may not be relieved of duty during your work day. Come Find Your Why? (video) Workforce Equity:   At Multnomah County we are committed to maintaining an effective, respectful and inclusive workplace. We value collaborative problem solving and strive for continuous improvement. We strongly believe in workforce equity, diversity and inclusion. Visit our Workforce Equity Strategies Plan (WESP) to see where Multnomah County is headed with these values. DEPARTMENT OF COMMUNITY JUSTICE: Vision ~ Community Safety through Positive Change  The Department of Community Justice (DCJ) is recognized as a national leader in both adult and juvenile community justice. DCJ routinely consults and makes use of evidence-based practices in our program and policy development. The Department's commitment to data-informed decision-making has led DCJ to make smart investments of taxpayer dollars in supervision, sanctions, and services for the county's highest risk and highest need justice-involved individuals. DCJ makes long-term investments in its employees through the provision of education and training. The Department believes that in order to enhance public safety we must work collaboratively with the judiciary, law enforcement, schools, treatment agencies, and the community. The Department shares information with community members, partners, and staff to keep communities safe by preventing and reducing crime and routinely evaluating which local policies support best practices. DCJ operates 24 hours a day, with nearly 650 regular, on-call, and temporary employees. The Department supervises justice-involved individuals and those defendants requiring pretrial services. DCJ's Juvenile Services Division operates the Donald E. Long Juvenile Detention Facility and is responsible for youth on formal and informal community supervision.  More general information about the Department of Community Justice including our mission, vision, and strategies can be found at: www.multco.us/dcj .   The Department of Community Justice's Strategic Plan (Executive Summary and Full report) can be found at: https://multco.us/file/68223/download .   TO QUALIFY We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant.   Minimum Qualifications/Transferable Skills*: Associate's degree or equivalent with major coursework in child psychology, sociology, or a related field, AND; Two (2) years of responsible experience working with at-risk youth (12-18) in one of the following environments (Bachelor's degree may substitute for 1 year of the required experience): Detention or youth correctional facility Youth residential setting Setting that provides programming for at-risk youth Successful completion of a battery of psychological tests / psychological evaluation. Physical ability to respond to crisis situations with the youth, including violent exchanges, and must regularly climb up and down stairs. Must pass a thorough background investigation which includes, but is not limited to, a review of applicant’s criminal, civil, driving, military, educational and employment history prior to employment. Must pass DHS background check. Valid driver's license Preferred Qualifications/Transferable Skills*: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills. Bachelor's degree in a relevant field. Group facilitation skills Experience working in an alcohol and drug treatment facility or program Experience working with justice involved youth (12-18) Experience working in a mental health treatment facility or program Exceptional skill with Google calendar / documents and electronic record keeping Training or education in trauma informed care and adolescent brain development Bilingual in Spanish and English *Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experiences that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position. SCREENING AND EVALUATION The Application Packet: *Please be sure to provide all of the required materials below in your application submission. Application:   A completed online application. Resume:   An uploaded resume covering relevant experience and education.  Please include the following for each employer: name of employer, location, dates of employment, your title, and a summary of your responsibilities and if applicable, the number of employees under your supervision. The Selection Process: For details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows: Initial review of minimum qualifications Phone screen, oral exam or written exam may be used to determine the most qualified candidates Consideration of top candidates/interviews Background, references, education checks and fingerprinting Psychological Evaluation ADDITIONAL INFORMATION Type of Position: This hourly position is eligible for overtime. Type: Represented, Essential Personnel FLSA: Non-Exempt Pay: Pay starts at $29.47 per hour and is not negotiable. Schedule: 24/7 operation: variable schedules including weekends, swing, graveyard or relief schedules, or a mixture of these. Location: Onsite at the Juvenile Justice Complex-Detention Center @ 1401 NE 68th Ave Portland, OR 97213 Multnomah County offers a comprehensive benefit package to all eligible employees. A few highlights include: Health insurance (medical, dental, vision, Moda or Kaiser Permanente). Qualify for a defined benefit pension after five years of vesting; we pick up the employee's share of the retirement contribution (6% of subject wages). Generous paid leave (vacation, sick, parental, bereavement, military etc.) Life insurance, short-term and long-term disability insurance Optional deferred compensation and flexible spending accounts Access to a free annual Tri-met bus pass Access to wellness resources Access to Employee Resource Groups

Position : Coordinator, Development Position Type : Full-time Reports to : Chief Operating Officer Location : Hybrid based in Washington, DC Anticipated Start : January 2025 ABOUT FUTURE CAUCUS Future Caucus has an audacious mission: activate young leaders to bridge the partisan divide and build a more functional democracy. Future Caucus is a national, nonpartisan organization dedicated to supporting the next generation of elected leaders. We provide the resources, networking, and capacity-building opportunities for these policymakers to forge productive partnerships on critical national issues.  In 2013, Future Caucus organized the nation’s first and only caucus for young members of Congress, the Congressional Future Caucus, to build coalitions on future-oriented challenges. Future Caucus also scaled this model into more than 34 state legislatures, each with a Future Caucus consisting of young, high-potential legislators, and now engages more than 1,800 young legislators nationwide. Learn more at   www.futurecaucus.org .  ABOUT THE ROLE The Development Coordinator will be responsible for supporting the administration of Future Caucus’ development activities, helping with event-based fundraising and assisting with fundraising activities across foundation, individual, and corporate giving portfolios. The Development Coordinator will work closely with the CEO and COO to develop prospect/donor pipelines, ensure development data integrity, and maintain fundraising systems to power annual fundraising goals of over $3M. On a day-to-day basis, this individual will be responsible for 1) accurate and timely development administration, such as data-entry in our EveryAction CRM, gift processing and acknowledgement, and leading development meetings and action item completion; 2) drafting grant proposals, reports, and other collateral; 3) identifying and supporting outreach for donors for our Rising Star Awards, Future Summits, and other events The individual in this role will also provide limited operational and administrative support to the COO as it relates to scheduling and information sharing, and may be called upon to support our CEO at in-person and virtual fundraising events and meetings. They should have an entrepreneurial spirit, excellent communication and organizational skills, be comfortable working independently, and be willing to travel as needed Requirements The Development Coordinator will work with the CEO, COO, and other members of the staff to: Manage and maintain EveryAction (donor database) to ensure up-to-date relationship tracking and giving projections, including timely data entry, gift processing, data clean-up and records updates, reporting, and analysis of donor/giving patterns.  Draft development collateral and donor communications including grant proposals, grant reports, fundraising emails, project summaries, and more. Manage Future Caucus’ prospecting, cultivation, and stewardship of individual, corporate, and foundation supporters through a moves management system. Support the schedule and project management of grant reports and proposals from inception to completion. Assist with fundraising for the Rising Star Awards, Future Summit, and other Future Caucus lawmaker events.  Coordinate internal Development meetings, setting agendas and creating action items for CEO, COO, and other team members. Prepare donor research and provide administrative support for CEO and COO’s donor meetings, travel, and other donor engagements. Maintain all administrative development activities and maintain donor files, including electronic files. Process gifts and prepare invoices and acknowledgements letters. Perform other duties and tasks as needed. QUALIFICATIONS 1-2 years of demonstrated success in nonprofit fundraising Excellent writing skills Detail-oriented Experience with event-based fundraising or recruiting corporate sponsors/donors Experience with at least one donor relations management tool (such as NGPVAN, EveryAction, Raiser’s Edge, Salesforce, or other CRMs) Commitment to upholding good ethics and best practices in fundraising Commitment to Future Caucus’ mission of working across party lines OUR VALUES In 2020, Future Caucus unveiled a set of organizational value statements developed collaboratively by our team. This ethos represents what we believe in at Future Caucus, and what we have worked to establish during the last eleven years. These are the values we have set for ourselves, and what we see come to life through our legislators in our network, partners, and supporters: Listen First: communicate openly and respectfully - make room for others at the table Say “We”: there is no “I” in Future Caucus - welcome diversity; it makes us stronger Build Trust: Integrity in our relationships is fundamental - be reliable and follow through Empower Others: Be empathetic - practice transparency and collaborate openly Break Barriers: Climb it, go through it, or work around it - limits are challenges to overcome Innovate Freely: Disruption leads to creative solutions - forge a new path forward Benefits LOCATION Future Caucus is currently in a hybrid work environment, and the ideal candidate would be currently in the Washington, DC area or able to relocate to the area by the start date. Limited amount of travel is expected. COMPENSATION Salary range: $58,656 - $64,328, commensurate with experience. Highly competitive benefits provided, including commuter/telework stipend, 401k program, unlimited vacation policy, professional development stipend, and comprehensive health benefits. CULTURE AND CONNECTION Future Caucus aspires to an organizational culture based on our values, where our team is connected and collaborative.  We take time to share in the wins and impact of our work, chat over regular employer-paid lunches, learn together, and participate in local social and service activities.  We are eager to add team members who share our values and will continue building our positive culture. HIRING PROCESS The priority deadline for this role is November 22, 2024   and we anticipate communicating to all candidates following our priority deadline.  Applications received after this date will be evaluated on a rolling basis. ADDITIONAL INFORMATION As an equal opportunity employer, Future Caucus is committed to a diverse and inclusive work environment. We strongly encourage members of historically underrepresented groups to apply, including people of color, women, LGBTQ+ individuals, veterans, individuals with disabilities, and multilingual individuals. Reference checks are conducted on all prospective new hires.

Job Summary Do you enjoy sharing your knowledge and expertise in the area of workforce development and career readiness? Are you passionate about making an impact and empowering others with life changing opportunities?  If so, Hawkeye Community College has a great opportunity for you!   Our Workforce Training & Community Development team has an opening for a full-time Career Pathway Navigator who will be responsible for guiding applicants through the requirements of various program initiatives that provide tuition assistance, career navigation and other support services.    Specifically, as a Career Pathway Navigator, you will be assisting non-traditional students with achieving their education and employment goals by developing customized delivery service plans for each participant. Additionally, you will be evaluating and interpreting customer’s vocational/educational potential through aptitude and/or psychological assessments measuring interest, abilities, and work values. Furthermore, you will be collaborating with instructors and staff from other programs, as needed to enroll applicants into classes and monitor participants through their course of study until completion.   Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs.  Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.    Essential Job Functions  Important responsibilities and duties may include, but are not limited to, the following: This position will have assignments in one of the following industries: construction trades and manufacturing as part of YouthBuild programming. Corresponds with potential participants face to face, over the phone, or via email regarding program eligibility requirements. Relays pertinent information about eligibility process to potential Schedules appointments to go over eligibility requirements. Reviews and organizes applications and uploads them into case management Reviews participants’ files to ensure all documents are completed prior to being eligible for enrollment into programs that provide funding. Determines participants’ ability to be successful in class through Identifies and assists participants to overcome barriers to become successful in their choice of study and gain meaningful Manages participants through the process of completing eligibility requirements to receive assistance; Facilitates various workshops including Navigating Your Journey, proctors required assessments and holds career navigation discussions with participants completing the eligibility process. Serves as a support/coach/advisor through the eligibility process. Works in collaboration with Business & Community Education, Cedar Valley Iowa Works, Academic Affairs, and other college programs and committees on the development and implementation of existing and future initiatives, with a focus on creation of career pathways and articulation of programs between credit and non-credit programming. Leads recruitment efforts including workshop facilitation in consultation with Business & Community Education, Cedar Valley Iowa Works, Academic Affairs, and other college programs and Collaborates with participants to ensure they are attending classes regularly and are making progress in their course of study, complete the certification and enter gainful employment upon completion. Collaborates with instructors and students throughout the entire Serves as a liaison between students, educators, employers and Collaborates with other team members to examine and analyze current processes to determine if updates are needed to better serve Serves as a coach/advisor to students, linking students with appropriate college and partner Assists students in job searching, updating resumes, and providing leads for interviews and employment opportunities. Participates in campus committees as Performs other duties as Unless otherwise approved under Hawkeye’s remote work policy, regular on campus and/or onsite attendance is considered an essential function of the   Minimum Qualifications Bachelor’s degree in Human Services, Public Administration, Business, Social Work, Psychology, or related fields. One (1) year of work experience in human services, career counseling, or education. Must be able to travel to and from Demonstrated ability to communicate effectively, orally and in Demonstrated ability to collaborate with instructors, coordinators and Demonstrated ability to work with a culturally diverse student population, faculty, staff, and the general public. Demonstrated ability to demonstrate strong interpersonal Skilled in Microsoft Office Suite, Google applications, and video conferencing Demonstrated knowledge and understating of accreditation in higher Demonstrated ability to execute organization and department policies and procedures.   Working Conditions Anticipated schedule is Monday – Friday 8:00 am – 4:30 pm with occasional evening and Saturday based on class schedules and community events.   Work is performed either in or a combination of a construction site, office setting and classroom setting using technology.  Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp.   Sit, stand, bend, lift and move frequently during working hours. During course of day, interact with students, faculty and staff in person, by telephone and computers.   Employment Status Full-time, hourly, grant-funded position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).   This is a specially grant funded position through 9/30/2027 with a possibility for renewal. Wage rate is determined with the candidate’s education and experience with a wage range starting at $22.06/hr ($45,890 annually).     Application Procedure Complete an online application at hawkeyecollege.edu/employment Submit/upload a cover letter addressing the following: Describe your skills and abilities related to case management specifically; addressing barriers preventing success and communication with participants. Share any experience that you have had relating to preparing individuals to enter into the workforce. Describe your experience handling and managing multiple processes and deadlines. Explain your working knowledge and use of computer software including but not limited to: Word, Excel, Google Suite, database systems etc. Submit/upload a resume. Submit/upload 3 professional references with a minimum of 1 being from a current/past supervisor. Priority screening is set to begin on Monday, December 2, 2024 . Completed applications, along with the required materials, received after the priority screening date will be considered at the discretion of the college.    Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices:  https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity .  The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email  equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email:  OCR.Chicago@ed.gov .  If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.

This Work Matters! Are you a grant and contract expert who is passionate about community service?  Are you a contract manager who is dedicated to public safety?  If you answered yes, then this opportunity is for you! This position is responsible for management and support tasks associated with contracts and spending for programs funded through Multnomah County’s Local Public Safety Coordinating Council (LPSCC). This position actively engages with LPSCC and DCJ administrative and fiscal subject matter experts to aid in the development and management of the budgeted contracts and provider payments. This includes preparing, developing, and monitoring LPSCC contracts for services and supplies, as well as ensuring provider contract budgets, financial contract components, and invoices meet applicable fiscal compliance requirements.   Come Find Your Why? (video)   Primary responsibilities include:   Procurement, Contract Development, and Contract Management In accordance with county, state, local and federal requirements, and rules process, develop and negotiate contract terms and conditions, deliverables and all other items needed to develop Strategic Sourcing contracts and other written agreements Manage a contract portfolio to ensure contract related documents including but not limited to program instructions, budgets, training, and other tracking and reporting methods are in place for each contracted agency. Prepare and process all Strategic Sourcing initiative related non-competitive procurement authority requests including formal and informal exemptions Conduct formal and informal sourcing events in support of Strategic Sourcing Initiatives Manage revenue agreement processing for LPSCC programs. Review, negotiate and approve contract budgets for contracted agencies in partnership with LPSCC staff. Initiate contracts process within the Enterprise Resource Program, utilizing the Action Request Form and Contract Request Form. Monitor contract term dates, ensure timely renewals, or development of new contracts timely to maintain services. Draft and process requests for contracts/amendments. Understand and interpret term and condition clauses that pertain to liability, indemnification, warranty, and liquidated damages  Monitor insurance requirements and ensure insurance policies and certificates are maintained and current in compliance with contract terms  Participate in Strategic Sourcing initiatives and collaborate with programs, departments, stakeholders, committees, work groups, and task forces   Invoice and Monitoring Develop and maintain computer-based contract and invoice tracking systems. Manages LPSCC program needs through all phases of the accounts payable life cycle, from contract and purchase order creation to invoice review. Provides DCJ AP staff with appropriate invoice approvals and coding. Notifies LPSCC staff of significant or recurring issues related to provider invoicing and makes recommendations for improvement. Review, submit and track invoices to ensure fiscal compliance. Monitor expenditures; monitor and review payment authorizations in relation to LPSCC funding. Analyze data and prepare operational and/or technical reports for use in program support and evaluation. Investigates, researches, and audits program fiscal activities to ensure compliance with laws and regulations, financial integrity of transactions, operations, or financial solvency. Works with LPSCC staff and providers to resolve issues with individual invoices and supporting documents. Performs spending tracking against budget constraints.  Collaborates with DCJ grant accountant on grant funded contracts and payables. Works with DCJ and LPSCC fiscal and program staff to ensure payments are processed and expenditures are posted within established deadlines.    General Fiscal Program Responsibilities Serving as the financial liaison between LPSCC and the Department of Community Justice (DCJ), this will bridge both organization’s public safety efforts through contract development, contract management, and spending. Closes Purchase Orders and coordinates year-end activities in relation to LPSCC and DCJ business operations.  Meets regularly with LPSCC coordinators and leadership to stay abreast of current and future needs.  Exercises professional judgment and problem-solving skills to to perform contracting and financial functions that are not explicitly described by available written policies, procedures, and regulations. Prepares ad hoc financial reports as requested by management or DCJ grant accountant, and makes recommendations based on this analysis.  Analyzes operations, financial commitments, and obligations; develops trend analysis to project future revenues and expenses; provides consultation and recommendations to management. Plan, conduct, and lead field, and/or in-depth program financial examinations of financial information in order to prepare financial reports. WORKFORCE EQUITY At Multnomah County we are committed to maintaining an effective, respectful and inclusive workplace. We value collaborative problem solving and strive for continuous improvement. We strongly believe in workforce equity, diversity and inclusion. Visit our Workforce Equity Strategies Plan (WESP) to see where Multnomah County is headed with these values.   DEPARTMENT OF COMMUNITY JUSTICE Vision ~ Community Safety through Positive Change  The Department of Community Justice (DCJ) is recognized as a national leader in both adult and juvenile community justice. DCJ routinely consults and makes use of evidence-based practices in our program and policy development. The Department's commitment to data-informed decision-making has led DCJ to make smart investments of taxpayer dollars in supervision, sanctions, and services for the county's highest risk and highest need justice-involved individuals. DCJ makes long-term investments in its employees through the provision of education and training. The Department believes that in order to enhance public safety we must work collaboratively with the judiciary, law enforcement, schools, treatment agencies, and the community.   The Department shares information with community members, partners, and staff to keep communities safe by preventing and reducing crime and routinely evaluating which local policies support best practices. DCJ operates 24 hours a day, with nearly 650 regular, on-call, and temporary employees. The Department supervises justice-involved individuals and those defendants requiring pretrial services. DCJ's Juvenile Services Division operates the Donald E. Long Juvenile Detention Facility and is responsible for youth on formal and informal community supervision.   More general information about the Department of Community Justice including our mission, vision, and strategies can be found at: www.multco.us/dcj .   The Department of Community Justice's Strategic Plan (Executive Summary and Full report) can be found at: https://multco.us/file/68223/download .   Serving the Public, Even During Disasters  Everyday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page.   Internal candidates: After you have applied, you will receive an acknowledgement task and the Oregon Veteran Preference Questionnaire in your Workday inbox. Your application as an internal candidate is not complete until you complete and submit these tasks in Workday.   TO QUALIFY We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.   Minimum Qualifications/Transferable Skills*:   One year of direct relevant experience with contract management and program development, including drafting and negotiating contract language and related documents for the provision of services. Bachelor's Degree from an accredited college or university with major coursework in the areas of Business, Finance, Contracts Law, Contract Management, Public Administration or a related field or equivalent practical and relevant experience. Must pass a thorough background investigation which includes, but is not limited to a review of applicant’s criminal, civil, driving, military, educational and employment history prior to employment.    Preferred Qualifications/Transferable Skills*: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills. A Contract Management certification Experience in public sector procurement methods, systems and processes specifically related to provider and professional services.   *Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.   SCREENING AND EVALUATION The Application Packet: Please be sure to provide all the materials below in your application submission:  Online application: Explain all related experience (paid or unpaid) and training in the education and work experience sections of the application. Attach a resume: Please indicate how you meet the required minimum qualifications. Attach the document to the on-line application. Be sure to explain in detail, including dates, all related work experience, paid or unpaid. Cover Letter (optional): Please explain why you are applying for this position and describe your leadership experience in a public safety setting or in a human services setting.   The Selection Process: For details about how we typically screen applications, review our overview of the selection process page . We expect to evaluate candidates for this recruitment as follows: Initial review of minimum qualifications An evaluation of application materials to identify the most qualified candidates Consideration of top candidates/Interviews Must pass a thorough background investigation which includes, but is not limited to a review of applicant’s criminal, civil, driving, military, educational and employment history prior to employment.    Holiday Recruitment Schedule:   Please note that due to the holiday season, some of our processes may be delayed.  We will do our best to communicate our timelines throughout the process.   Equal Pay: Please be advised that the pay range listed for this position is intended to provide general guidance on the earning potential for the role. However, actual compensation will be determined in accordance with the Oregon Equal Pay Law and will take into account factors such as the candidate's relevant experience and education. Candidates should expect that initial offers will be made within the listed pay range and may not be at or near the top of the range.   ADDITIONAL INFORMATION Type of Position: This hourly position is eligible for overtime. Type: Represented FLSA: Non-Exempt Schedule: Monday – Friday, 40 hours per week Location: Juvenile Justice Complex @ 1401 NE 68th Ave, Portland OR 97213 Telework (Remote): This position is eligible for hybrid on-site/telework subject to the Multnomah County Telework Policy and based on the Department’s business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington.   Multnomah County offers a comprehensive benefit package to all eligible employees. A few highlights include: Health insurance (medical, dental, vision). Qualify for a defined benefit pension after five years of vesting; we pick up the employee's share of the retirement contribution (6% of subject wages). Generous paid leave (vacation, sick, parental, bereavement, military etc.) Life insurance, short-term and long-term disability insurance Optional deferred compensation and flexible spending accounts Access to a free annual Trimet bus pass Access to wellness resources Public Service Loan Forgiveness (PSLF). To learn more about PSLF please visit Public Service Loan Forgiveness (PSLF) .   The eligible list established from this recruitment may be used to fill future full-time, part-time, regular, temporary, limited duration, and on-call positions. Application information may be used throughout the entire selection process. This process is subject to change without notice.  

Initial Posting Date: 10/31/2024 Application Deadline: 11/15/2024 Agency: Oregon Health Authority Salary Range: $6,901 - $10,674 Position Type: Employee Position Title: Business Operations Manager 2 PLEASE NOTE: Resumes, cover letters and all other documents must all be uploaded at one time. When uploading a resume, please upload any other documents in the same area/field. The Oregon Health Authority has a fantastic opportunity for a Business Operations Manager 2 to join an excellent team. What you will do! The purpose of the Business Operations Manager 2 position is to manage operational processes for the division, manage large scale projects, and manage process improvement projects relating to operations. This position will build the project improvement portfolio for the divisions operational processes and direct the team who will implement, manage, and provide direction to operations staff managing the divisions staffing resources, workforce strategy, and manage positions management for the division. This position will also manage the grants management function for the division. This management position will maintain the business continuity of operations for the division and other risk management deliverables. This position will play a key role in building and maintaining equity in our operations team and in the division through partnering with outside entities to improve equity in our hiring practices. This manager will also lead equity-based projects to contribute to the achievement of the OHA 2030 goal of eliminating health inequities. This position falls under the Business Operations Manager 2 classification. The AA Rate Pay Range for this position is $6,901.00 -$ 10,674.00 USD Monthly What we are looking for: MINIMUM QUALIFICATIONS: A Bachelor’s degree in in Business Administration, Management, Public Administration, or closely related field and three years of professional level experience OR Six years of supervision, management, progressively managing resources and operations and achieve outcomes through the management of more diversified functions, or a single, large, and complex function, or a combination of classifications with competing or diversified use of resources. Desired Attributes: Demonstrated ability in developing strategies for effective and efficient execution of operational processes. Track record of providing direction and oversight of operations coordinators and managers in deploying operational strategies for the division. Demonstrated skill in providing direction to operations coordinators in developing consistent and standard operating procedures and processes. Extensive experience in working across organizations to develop systems, tools and procedures to assist staff and managers in achieving divisional and organizational objectives. Proficient in overseeing recruitment, hiring, staffing, and onboarding processes. Demonstrated ability in collaborating with the Director of Operations and other division leaders to develop and manage the workforce strategy for the division. Track record of ensuring the establishment and maintenance of an equitable hiring process and supporting toolset. Demonstrated skill in partnering with hiring managers to evolve equitable hiring processes with advancements in equity practices. Proven experience in overseeing the consistent use of the hiring process, ensuring appropriate documentation and archiving. Extensive experience in developing and managing tracking practices to monitor trends for updating and improving hiring and position management processes. Skill in managing operations coordination staff in the onboarding of new staff members. Collaboration skills in developing onboarding tools and processes for efficient and equitable onboarding of employees hired into the division. Proficient in providing guidance to division leaders on appropriate number and classification use of qualified staff to ensure workload balances in program areas. Proven experience in maintaining responsibility for the division's continuity of operations plan following agency-wide and statewide standards. Skill in prioritizing projects in the portfolio based on division need and input from program directors in the division. Collaboration skills in managing operations and project staff members. Proficient in providing leadership in the development of risk management practices for contracting, financial and budget, and other operations processes. Demonstrated ability in overseeing and directing all division grant application submissions and periodically reviewing for compliance. Track record of overseeing all grant-related contract development and negotiations with contracted parties. Skill in building and maintaining the operational project management portfolio for the division. Collaboration skills in providing oversight to ensure that projects are completed on time, within scope, and within budget. Demonstrated skill in developing best practices and tools for project management using industry tools. Proven experience in managing division project managers and project coordinators. Proven experience in delivering effective presentations of project goals, vision, timeline, and implementation processes to internal and external partners, ensuring clarity and alignment with project objectives. How to apply: Complete the online application Complete questionnaire Upload Resume (Required) Upload Cover Letter (Required) *Applications without the required resume and cover letter will be removed from consideration. Need Help? If you need assistance to participate in the application process, including an accommodation request under the American with Disabilities Act contact: Tracy Blach at 503-509-5513 or tracy.blach@oha.oregon.go v We do not offer VISA sponsorships or transfers at this time . You will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States within three days of hire.  

Keeping Washington Clean and Evergreen Are you a knowledgeable, creative problem solver who works well in a collaborative, professional, and responsive environment? Do you want to be part of proactive problem solving and help to create change, rather than reacting to issues as they come up? If so, become a part of an organization that is focused on being the leader in protecting, preserving and enhancing the environment for the people in our Evergreen State.   The Human Resources Office (HRO) at the Department of Ecology   is looking to fill a   Human Resource Business Partner (Human Resource Consultant 4)  position.   This position is located   in our  Headquarters Office  in   Lacey, WA.   Upon hire, you must live within a commutable distance from the duty station. The Department of Ecology is a medium sized agency with 2000+ employees and 10 environmental programs. We employ a large group of highly educated people who are passionate about the environment. Take your career to the next level. As an HR generalist, you have exposure to multiple areas of HR (compensation, classification, employee relations, and labor relations) and have an opportunity to work on state-wide issues within the Washington State HR community. Because of our size and structure, you have an opportunity to work collaboratively with all levels of our management and executive teams. We are able to have a strong influence on our leaders, and really make an impact at our agency. As an HR team, we value collaboration and inclusion and promote opportunities for growth. Agency Mission:  Ecology's mission is t o protect, preserve, and enhance Washington’s environment for current and future generations.         The mission of Ecology's Human Resources Office (HRO)   is to develop successful employees, promote healthy and productive relationships, ensure a safe work environment and recruit great talent to achieve Ecology's mission. Tele-work options for this position:   This position will be eligible for up to a 90% tele-work schedule.   Applicants with questions about position location options, tele-work, and flexible or compressed schedules are encouraged to reach out to the contact person listed below in “other information.” Schedules are dependent upon position needs and are subject to change. Application Timeline:  This position will remain open until filled, with an initial screening date of  November 6 , 2024 . In order to be considered for the initial screening, please submit an application on or before of  November 5 , 2024 . The agency reserves the right to make an appointment any time after the initial screening date. Ecology employees may be eligible for the following : Medical/Dental/Vision for employee & dependent(s) ,  Public Employees Retirement System (PERS) ,  Vacation, Sick, and other Leave *,  11 Paid Holidays per year *,  Public Service Loan Forgiveness ,  Tuition Waiver ,   Long Term Disability  &  Life Insurance ,  Deferred Compensation Programs ,  Dependent Care Assistance Program (DCAP) ,   Flexible Spending Arrangement (FSA) ,  Employee Assistance Program ,  Commute Trip Reduction Incentives   (Download PDF reader) ,  Combined Fund Drive ,  SmartHealth  * Click here for more information  About the Department of Ecology Protecting Washington State's environment for current and future generations is what we do every day at Ecology. We are a culture that is invested in making a difference. Join a team that is highly effective and collaborative, with leadership that embraces the value of people. To learn more, check out our  Strategic Plan .  Ecology cares deeply about employee wellness; we go beyond traditional benefits, proudly offering: A healthy life/work balance by offering flexible schedules and telework options for most positions. An Infants at Work Program that is based on the long-term health benefits of infant-parent bonding and breastfeeding newborns. Continuous growth and development opportunities.  Opportunities to serve your community and make an impact through meaningful work. Our commitment to DEIR Diversity, equity, inclusion, and respect (DEIR)   are core values central to Ecology’s work. We strive to be a workplace where we are esteemed for sharing our authentic identities, while advancing our individual professional goals and collaborating to protect, preserve, and enhance the environment for current and future generations. Diversity : We celebrate and appreciate diversity; our unique perspectives and abilities enrich us all and lead to innovative approaches and solutions. Equity : We champion equity, recognizing that each of us need different things to thrive. Inclusion : We intentionally create and hold space so that we all have meaningful opportunities to participate and contribute to Ecology’s work. Respect : We treat each other with respect and dignity, acknowledging the inherent worth of our diverse perspectives and lived experiences, even in times of uncertainty and disagreement. We believe that DEIR is both a goal and an action. We are on a journey, honoring our shared humanity and taking steps to demonstrate our commitment to a vision where each of us is heard, seen, and valued.     Duties What makes this role unique?  In this role you will serve as the subject matter expert and HR lead in Position Allocation and Classification. You will also provide consultation and training to HR staff and agency managers on the designated area of expertise. This position is not transaction-focused, rather the focus is on consulting, creating, and improving.     What you will do:   Work with team mates to ensure DEIR is integrated into position descriptions and the hiring process. We are working to ensure unnecessary barriers do not exist when seeking employment with Ecology, including updating our required minimum qualifications to account for alternative ways to be qualified, instead of always relying upon degrees, wherever possible.  Collaborate with assigned programs to identify workforce issues and be empowered to help resolve them. We encourage our HR Business Partners to identify creative solutions wherever possible, and not rely upon “the way we’ve always done it”. These opportunities may include working on classification & compensation proposals, modifying existing procedures, and working to ensure proposed policy meets our customers’ needs.  Become an expert in human resource management, and employee and labor relations; be the strategic partner and advocate to the executives, managers, and supervisors in assigned programs for workforce planning, employee performance management, labor relations, and all other human resource management and personnel functions.  As an expert in position allocation and classification, you will develop and maintain expert level knowledge and serve as the agency expert in this area. Use expert level knowledge to develop training, tools and training for HR staff, agency supervisors and managers or employees.   Provide accurate and research-based guidance on performance management, labor relations, and disciplinary processes to Ecology managers and supervisors so that actions align with Just Cause principles and stand up through the scrutiny of grievances and arbitrations.  Work collaboratively to support the goals of the programs/offices and the mission of the agency by strategically partnering with program staff to manage issues related to Classification and Compensation in assigned programs. Provide expertise and consultation on job classifications, compensation and workforce planning. Analyze position descriptions and make allocation determinations. Represent agency in classification appeals and coordinate preparation. Perform FLSA designation review and determinations. Serve as the coordinator for the agency WMS Banding Committee.  Consult with employees and supervisors and provide assistance regarding state and federal employment laws, civil service rules, collective bargaining agreements, agency policies, career development opportunities, classification and pay and other issues. Investigate and analyze problems having broad potential impact, making recommendations, providing options, or suggesting necessary actions on matters.   The successful applicant for this position will be expected to accomplish the following:   Build and maintain strong business relationships and credibility with peers, customers, and the team.   Identify and implement continuous problem improvement solutions to create more effective and efficient business practices.   Meet established and mutually agreed upon service deliveries or timelines associated with work product.   Contribute positively to our agency and team culture.   Quickly learn about assigned business areas to be able to be a trusted, strategic business partner.         Opportunities to solve problems:   This position has the opportunity to approach problems with the philosophy of providing risk-based advice with options. The conversation doesn't begin or end with "no." We seek to understand and provide creative solutions when possible, utilizing our subject matter expertise to clearly communicate risk associated with each option.  Classification and compensation challenges – true position planning from start to finish, including identifying workforce gaps that may lead to classification & compensation proposals.   Performance management challenges – how to coach leaders to address issues appropriately to reach the best outcome, including opportunities to provide focused, individual training or broader training to groups of employees.   Opportunity to identify gaps in our processes and work together to resolve those gaps. We empower our HR Business Partners to work closely with programs to provide specialized support and consultation.    Culture of the team:     We are a creative and productive team that appreciates the variety of personalities, perspectives, and communication styles of our teammates!  We are committed to each other’s success and are invested in maintaining a happy, healthy workplace. This is an incredible opportunity to join a team that is dedicated to Ecology's mission to protect, preserve and enhance Washington's environment for current and future generations. Our agency is comprised of passionate professionals who are focused on protecting our environment. We highly value providing employees opportunities to learn and grow, in both formal training opportunities and informal on the job training.  We are a strong team of HR professionals, who support our customers and each other, to provide the best service possible. Qualifications Required Qualifications: Years of required experience indicated below are full-time equivalent years. Full-time equivalent experience means that any experience where working hours were less than 40 hours per week will be prorated in order to meet the equivalency of full-time. We would calculate this by looking at the total hours worked per week, divide this by 40, and then multiply by the total number of months worked. Examples of the proration calculations are:  30 hours worked per week for 20 months: (30/40) x 20 months = 15 months full-time equivalent 20 hours worked per week for 12 months: (20/40) x 12 months = 6 months full-time equivalent  Experience for both required and desired qualifications can be gained through various combinations of formal professional employment, education, and volunteer experience. See below for how you may qualify.     A total of seven (7) years of experience and/or education as described below: Experience in  broad-based professional human resources, which includes some or all of the following: advising and consulting on human resource issues (professional development, organizational development, performance management, classification, investigations, reasonable accommodations, discipline/just cause, generalist functions).   Education  involving a major study in human resources, labor relations, organizational development, business administration, public administration, social or behavioral sciences or closely related field.    Additional (experience and education) combinations of how you can meet the requirements for this position:                                                                               Possible Combinations: College credit hours or degree: Years of required experience Combination 1; No college credit hours or degree; 7 years of experience Combination 2; I have 30-59 semester or 45-89 quarter credits; 6 years of experience Combination 3; I have 60-89 semester or 90-134 quarter credits (AA degree); 5 years of experience Combination 4; I have 90-119 semester or 135-179 quarter credits; 4 years of experience Combination 5; A Bachelor's Degree or higher; 3 years of experience   Desired Qualifications: We highly encourage you to apply even if you do not have some (or all) of the desired experience below. At least 6 months experience conducting just cause investigations into allegations of employee misconduct, including writing clear, concise, and comprehensive investigative reports.  At least 6 months experience reviewing and allocating positions in the Washington State classification system.  Prior professional human resource experience in public sector and/or unionized workplace.  PHR, SPHR, SHRM-CP, SHRM-SCP, or CLRP certification.  Note:  Having some (or all) of this desired experience may make your application more competitive in a highly competitive applicant pool. Ecology does not use the  E-Verify  system; therefore, we are not eligible to extend STEM Optional Practical Training (OPT). For more information, please visit  www.uscis.gov Supplemental Information Ecology seeks diverse applicants:  We view diversity, equity, inclusion, and respect through a broad lens including race, ethnicity, class, age, religion, sexual orientation, gender identity, immigration status, military background, language, education, life experience, physical disability, neurodiversity, and intersectional identities. Qualified candidates from all backgrounds are encouraged to apply. Need an Accommodation  in the application and/or screening process or this job announcement in an alternative format? Please call:   (360) 407-6186   or email:   careers@ecy.wa.gov  and we will be happy to assist. If you are deaf or hard of hearing you can reach the Washington Relay Service by dialing 7-1-1 or   1-800-833-6388 . If you need assistance applying for this job, please e-mail   careers@ecy.wa.gov . Please do not send an email to this address to follow-up on the status of your application. You can view the latest status of your application on your profile's main page. If you are reading this announcement in print format , please enter the following URL to your search engine to apply:  https://ecology.wa.gov/About-us/Get-to-know-us/Jobs-at-Ecology .     Application Instructions: It's in the applicant's best interest to  submit all of the documents listed below.   Applications without these documents may be declined. A cover letter describing why you are interested in this position. A resume outlining your experience and education (if applicable) as it relates to the minimum qualifications of this position. Three professional references. Note : References will only be contacted during the final steps of the recruitment process for candidates selected as finalists. References will not be contacted without the candidate’s formal authorization. Please do NOT include your salary history.  Wage/salary depends on qualifications or rules of promotion, if applicable.     For Your Privacy: When attaching documents to your application (such as Resume, Cover Letter, Transcripts, DD-214, etc.): Please be sure to remove private information such as your social security number, date of birth, etc.  Do not attach documents that are password-protected, as these documents may not be reviewed and may cause errors within your application when downloaded.  Additional Application Instructions for Current Ecology Employees:    Please make sure to answer the agency-wide questions regarding permanent status as a classified employee within the Washington General Service or Washington Management Service. Do not forget to select Department of Ecology as a response to question 2, and type your personnel ID number for question 3. If you are not sure of your status or do not know your personnel ID number, please contact Human Resources. Application Attestation:  The act of submitting application materials electronically is considered affirmation that the information is complete and truthful. The state may verify this information and any untruthful or misleading answers are cause for rejection of your application or dismissal if employed. Other Information: If you have specific questions about the position, please email  Mollie Clinton  at:  Mocl461@ecy.wa.gov . Please do not contact  Mollie  to inquire about the status of your application.     To request the full position description: email  careers@ecy.wa.gov Why work for Ecology?  As an agency, our mission is to protect, preserve and enhance Washington's environment for current and future generations. We invest in our employees to create and sustain a working environment that encourages creative leadership, effective resource management, teamwork, professionalism, and accountability. Joining Ecology means becoming a part of a team committed to protecting and restoring Washington State's environment. A career in public service allows you to help solve some of the most challenging problems facing our state, while keeping your health and financial security a priority. We combine one of the most competitive benefits packages in the nation with a strong commitment to life/work balance.  To learn more about The Department of Ecology, please visit our website at  www.ecology.wa.gov   and follow, like or visit us on  LinkedIn ,   Twitter ,  Facebook ,   Instagram   or our  blog . Equal Opportunity Employer:   The Washington State Department of Ecology is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply. Persons needing accommodation in the application/testing process or this job announcement in an alternative format may call (360) 407-6186. Applicants who are deaf or hard of hearing may call the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388. Note:  This recruitment may be used to fill other positions of the same job classification across the agency. 

Clark College is currently accepting applications for a full-time, permanent classified Program Specialist 3 in Emergency Management department. This position under, general direction, is responsible for assisting in the day-to-day development, implementation, and delivery of the emergency management program and activities for Clark College's main campus and satellite sites. The position will coordinate and facilitate all aspects of emergency management services and activities. A function of this position is identifying and recommending resolutions for complex problems and issues related to Emergency Management. The position will assess Emergency Management needs and develop specialized services and trainings. It will also support the work of the Emergency Management Planning Committee to guide the college community towards a higher level of readiness and resilience through a variety of activities including formation of partnerships across the College and within the local community. At Clark, we value equity, diversity, and inclusion. We are committed to growing, learning, and supporting our employees. JOB DUTIES AND RESPONSIBILITIES: Assist in the planning, coordination, and implementation of the emergency management program, plan, and procedures. Ensure that the College’s emergency program maintains compliance with the requirements of the Clery Act. Review, change and/or develop plans, maps, protocols and procedures as needed. Organize emergency response exercises and assessments. Review results and coordinate improvement efforts. Plan and support the implementation of all regular meetings and training sessions for the Emergency Management Planning Committee, response groups, and other preparedness and response stakeholders. Recruit and support volunteers for response groups (e.g. Emergency Building Coordinators, Incident Management Team, etc.). To include facilitating ongoing training and team meetings. Inspect and inventory the College's emergency management facilities, equipment and supplies to determine their operational and functional capabilities in emergency situations. Keep informed of internal and external activities or changes that could affect the likelihood of an emergency, as well as those that could affect response efforts and details of implementation. Represent the Director of Security and Safety in daily business at staff or college meetings or conferences with the general public relating to Emergency Management at the College. Coordinate with the various College departments and provide technical assistance towards the maintenance of the Continuity of Operations Plan. Make public presentations on emergency management topics. Serve as resource providing program information and technical assistance to program participants, staff and outside agencies. Coordinate efforts with Facilities Services and the Information Technology department related to the maintenance and improvement of the College’s mass notification systems. Foster relationships to sustain collaboration with key departments in the College as well as partners in the community. Attend meetings and conferences as Emergency Management representative. Work with internal and external partners to update the emergency response guide and emergency operations plan. Prepare training and promotion materials to familiarize the college community with the College’s emergency management program and emergency response protocols. Maintain and update the College’s webpages related to emergency management. Perform related duties as required. POSITION REQUIREMENTS AND COMPENTENCIES: Candidates will be evaluated based on application materials, including the supplemental questions and personal interview(s), and will be required to demonstrate competencies in the following areas: High school diploma or equivalent   and   five (5) years of experience in the field of emergency management or preparedness   OR   Associate’s degree   and   three (3) years of experience in the field of emergency management or preparedness   OR   Bachelor's degree   and   one (1) year of experience in the field of emergency management or preparedness, or similar field.  Valid driver’s license. FEMA courses IS100, IS200, IS700, IS800, ICS300 and ICS400. Proficiency with Microsoft Office Suite, including MS Word, Excel, Outlook, Access or comparable software/systems, and on-line database programs is required. Experience working in an educational institution. Experience with developing and delivering training specific to emergency management, NIMS, ICS, institutional and individual preparedness or other related topics. Familiarity with mass notification systems such as RAVE Alert and InformaCast. JOB READINESS/WORKING CONDITIONS: Work hours are Monday-Thursday, 7:30am-5:30pm, with some evening and weekends as needed. Ability to communicate and deliver engaging, comprehensive presentations on the status of emergency program activities to a variety of audiences.  Ability to prepare and communicate in writing via correspondence, reports and other written products using common software. Excellent organizational skills and records management experience. Ability to work independently as well as to lead the work of others. Ability to act as a liaison with emergency management representatives from federal, state, local and private sectors. Ability to work under strict deadlines and changing priorities with minimal supervision. Willingness to be flexible with shift as hours and days may vary according to program activities. Ability to work well with people of all ages from academically, culturally, and socioeconomically diverse backgrounds. The initial appointment will include a 6-month probationary period and the employee will earn permanent status after successfully completing probation.   This position is represented by Washington Public Employees Association.  As a condition of employment, employees are required to become a member of WPEA or pay a representation fee. Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position. SALARY/BENEFITS:   Salary Range:   $4,740-$6,384 /month | Step A-M (commensurate with qualifications and experience) | Range: 53 | Code:  107J Successful candidates typically start at the beginning of the salary range and receive scheduled salary increment increases. Clark College offers an exceptional benefits package that includes vacation/sick leave; medical, dental, life and long-term disability insurance; retirement; and tuition waiver .   APPLICATION DEADLINE:   Required application materials must be completed and submitted online by 3 p.m., November 7, 2024. Please apply online at  www.clark.edu/jobs .    To contact Clark College Human Resources, please call (360) 992-2105 or email  recruitment@clark.edu .   DISABILITY ACCOMMODATIONS Upon request, accommodations are available to persons with disabilities for the application process. Contact Human Resources at (360) 992-2105 or by video phone at (360) 991-0901.   SECURITY The security of all the members of the campus community is of vital concern to Clark College. Information regarding crime prevention advice, the authority of the Security/Safety Department, policies concerning reporting of any crimes which may occur on or near college property, and crime statistics for the most recent 3-year period may be requested from the Clark College Security/Safety Department, (360) 992-2133 or  security.requests@clark.edu . The most recent Annual Security Report, written in compliance with the Clery Act, can be reviewed here:  http://www.clark.edu/campus-life/student-support/security/report.php . ELIGIBILITY VERIFICATION If you are hired, you will need proof of identity, and documentation of U.S. citizenship or legal authorization to work. CORRECTIONS OR EXTENDED NOTICES  Corrected or extended notices will be posted online and in the Human Resources Office.                                                           Clark College’s Office of Diversity, Equity, and Inclusion (ODEI) supports individuals with their academic, personal, and professional development, as well as provides training and educational resources for all members of the college community around diversity, inclusion, power, privilege, inequity, social equity, and social justice. The college offers further professional development for our employees through opportunities such as Employee Resource Groups, Social Justice Leadership Institute, Cross Institution Faculty of Color Mentorship program, Administrators of Color Leadership Program, and Faculty and Staff of Color Conference.   Clark College values diversity and is an Equal Opportunity Employer and Educator. Protected group members are strongly encouraged to apply.  Clark College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, honorably discharged veteran or military status, citizenship, immigration status or use of a trained guide dog or service animal. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). The college considers equal opportunity, affirmative action, and non-discrimination to be fundamental to the mission, vision and values of the college. All faculty and staff hired at Clark College are encouraged to embrace, continually support and enhance social equity on our campus and in our community. The college provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following person has been designated to handle inquiries regarding non-discrimination policies, Title II and Title IX, and Affirmative Action: Michelle Jenkins, Director of Labor and Compliance, 360-992-2317,  MLJenkins@clark.edu , 1933 Fort Vancouver Way, Baird 142, Vancouver, Washington 98663. Clark College is a smoke-free/drug free environment.  This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice.   Clark College Human Resources October 24, 2024 24-00138  

Sexual Assault Training Program and Compliance Coordinator   (Rathgeber Village Campus) SAFE Alliance seeks a Sexual Assault Training Program and Compliance Coordinator for the Administrations Program in the Human Resources, Training & Volunteer Services Department. The Sexual Assault Training Program & Compliance Coordinator is responsible for ensuring the completion of all training and related compliance activities. This includes maintaining the integrity of the training curricula and delivery methods, documenting completion of all required training/continuing education (CE) for each staff, facilitating materials as needed, and monitoring/communicating all training/CE compliance needs. SAFE Alliance: The SAFE Alliance exists to stop abuse for everyone by serving the survivors of child abuse, sexual assault and exploitation, and domestic violence. We are dedicated to ending violence through prevention, advocacy, and comprehensive services for individuals, families, and communities that have been affected by abuse. In the past two years, our community outreach and education has provided over 400 trainings to over 7,000 community members. Our various housing and shelter programs have provided over 46,000 nights/days of care and served over 3,000 youth and adults directly affected by abuse. We have provided over 10,000 callers/chats/texts, walk-in advocacy and crisis interventions or face-to-face emotional support through our 24/7 confidential SAFEline. No matter what your role at SAFE Alliance you will make a difference, because together we can Stop Abuse For Everyone. Position Details: We are looking for one person to work on a full-time, exempt basis for an annual salary of $47,000 to $51,000 dependent upon experience and an additional annual language differential of $3,600 for those who are English/Spanish bilingual. The work location will be based at our Rathgeber Village Campus in the Mueller area. This position will include some travel in the community or between campuses and will allow for some remote/hybrid work. The position requires the ability to moderate a 40-hour SATP that is held 6 times annually for volunteers and staff; 3 times during business hours and 3 times during evening hours 5pm to 9pm.  Perks and Benefits of Working at SAFE Alliance*: Employee Only: Health insurance, short-term disability, and life insurance are employer paid with an option to purchase additional dependent coverage. Eligibility for Paid time off accruals of up to 15 days a year prorated based on hire date and hours worked. 8 standard paid holidays throughout the year. Depending on your date of hire, up to 4 Personal Holidays are granted to use at your preference throughout the year. A comprehensive voluntary benefits plan that includes dental, vision, flexible spending, and various insurance programs including pet insurance. 403(b) retirement plan with an ability to contribute immediately. You can earn an employer match of 100% up to 1% of your pay and a discretionary contribution of 2% of your pay whether you contribute to the Plan, after one year of eligible service. SAFE Alliance benefit plans are effective the first day of the month following thirty days of continuous employment. *Benefit plans and benefit start dates are prorated based on date of hire and hours worked. Eligibility in employer paid benefits, paid time off and holidays are dependent upon full-time employment status and/or hours worked and may be subject to change. Required Qualifications: Bachelor's Degree in Communications, Human Services, Social Work, Training and Development, or other related field. Minimum of two years' experience in either staff or volunteer management, including direct volunteer services, training, or human resources.  Experience in the nonprofit sector preferred. Knowledge of issues related to gender-based violence, child abuse, sexual assault and domestic violence required.  Direct service experience with serving survivors of violence preferred. Demonstrated experience in training or education, public speaking, and effective communication to small and large groups. Demonstrated experience in creating written and visual educational materials using the Microsoft Office Suite, Adobe, or similar. Strong degree of comfort with learning and adapting to new technology and staff database management systems. Has sufficient personal maturity and stability to handle traumatic information inherent in this work, ability to recognize and seek out support for secondary trauma when needed and to rebound from setbacks and adversity when facing difficult situations. Those fully bilingual in English and Spanish with the ability to communicate clearly and accurately to convey information using both languages, both verbally and in writing are preferred. Be capable of sitting and standing for extended periods of time. Occasional exposure to adverse working conditions, including the performance of work in cramped and/or awkward positions, and exposure to safety hazards, loud noise, traffic, and inclement weather conditions is possible. With reasonable accommodation, this position requires:  The manual dexterity to sufficiently operate phones, computers, and other office equipment Ability to clearly and accurately communicate to convey information using the English language, both verbally and in writing Possess visual acuity capable of drafting, editing, reviewing, and/or comprehending materials in a standard typeface size 10 font or above Be physically able to lift and move up to 30 lbs. This position requires driving and the ability to travel between our two campuses to provide multiple training/CE opportunities, including during occasional evening and weekend hours.  This position requires driving. You must have a valid, State of Texas Driver's License (If in possession of an out-of-state license, obtain a State of Texas Driver's License within 90 days of beginning employment.) AND at least three (3) consecutive years of driving experience OR one (1) year of driving experience if over 27 years of age AND an acceptable driving record that covers at least the last three years of driver history. This position requires completion of the 40-Hour Office of Attorney General Sexual Assault Advocacy Training Program in person within six (6) months of starting employment, along with participating in annual continuing education throughout your employment. Pass all required criminal history background checks (including an FBI fingerprint check if applicable), as well as a pre-employment drug screen and TB test, if applicable. All employees are required to comply with policies regarding COVID-19, which may be subject to change. COVID vaccines are still highly recommended, and we encourage employees to get vaccinated if they are able. Application Information and Instructions: We do   NOT   accept applications or resumes via email. Applications will be accepted until positions are filled. You will be contacted via email regarding the status of your application whether you have been selected or not to move forward in the process. All new employees regardless of status will be   required   to start their employment on either the 1st or 16th of the month. If the 1st   or 16th   falls on a Saturday or Sunday, the start date will be moved to Friday or Monday, respectively. All employees will be   required   to attend a three-day new employee orientation that is held both in-person and virtually the first three business days of the month.

Who We Are  At the Regional Food Bank of Oklahoma, our mission is to lead a network that provides nutritious food and pathways to self-sufficiency for people facing hunger. We believe everyone--of every race, gender, sexuality, age, and income--deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to food security which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to remain on the front lines, along with our community-based partners, to provide nutritious food and resources for Oklahomans facing hunger. Job Description  Are you passionate about making a tangible impact in the lives of seniors and building partnerships that expand community support? The Senior Program Coordinator plays a pivotal role in managing the operations of senior food pantries and fostering relationships to ensure food security for our neighbors. This position goes beyond logistics, tapping into your leadership, collaboration and strategic thinking to enhance the well-being of seniors across Oklahoma. If you're looking for an opportunity to combine program management, community engagement and volunteer leadership, this role is for you.  A Day in the Life  Senior Food Pantry Operations:   Operation of the senior food pantries at Oklahoma City Housing Authority (OCHA) sites.  Coordinate the senior pantry schedules with OCHA.  Monitor the senior pantry and food box sites for USDA compliance.   Expand the senior pantry program to additional housing authority sites.  Volunteer Coordination and Training:  Work with local volunteer organizations (RSVP, AARP, etc.) to recruit senior volunteers for food pantries.  Train and coordinate volunteers.  Work alongside volunteers at senior pantries. Help with delivery, stocking, cleanup, assist client shopping and interact with housing authority staff.  Inventory and Program Management:  Maintain senior pantry inventory. Order product for pantries. Ensure proper handling and display of the Emergency Food Assistance Program (TEFAP) food.  Order for and manage senior residential food boxes.  Collect and maintain paperwork and monthly reports from senior pantries and senior residential food box programs.  Track program data and submit reports to the program manager.  Work with Food for Health staff to develop Healthy Senior Pantry program at senior pantry sites.  Conduct impact data assessment of assigned senior programs.  Partnerships and Community Engagement:  Work with regional food pantries to improve services for seniors within the community.   Partner with indigenous organizations and tribes on new hunger programs for native seniors.  Maintain relationships with partner organizations, program clients and volunteers.  Ensure proper program procedures and success.  Promote senior programs at various community events.  Program presentations to new partners and community groups as needed.  Assist with team projects as assigned. 

The Oregon Health Authority (OHA), Public Health Division (PHD), Health Promotion and Chronic Disease Prevention Section is recruiting for a Cross-Systems Program Coordinator (Program Analyst 2) to provide project management and coordination support to other Health Promotion and Chronic Disease Prevention staff, local public health departments, Tribes, community organizations, voluntary agencies, health systems, clinics and other chronic disease prevention partners. In this position you will work with a complex array of partners and policy makers to improve the lives of Oregonians.   In this position you will support Project Leads in the program implementation, grant administration and management, along with building and maintaining partner relationships. Responsibilities will include: Promote access to chronic disease self-management tools and resources Successful implementation, oversight and reporting of federal grants and state agreements with funded partners Assist state funded partners with technical assistance and training needs Plan, schedule, and facilitate communication, coordination and regular meetings with state funded partners and federal grantors Recommend approval for proposed workplans and budgets for grant subrecipients, contractors, or local programs as needed. Promote public dialogue among community members, local partners, decision makers, and other strategic allies about chronic disease prevention strategies and structural influences Support equity-centered policy and systems change strategies to promote the reduction, early detection and self-management of chronic disease Provide input on grant strategies for statewide chronic disease prevention and management   OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.   What's in it for you? We offer exceptional medical, vision and dental benefits packages https://www.oregon.gov/oha/pebb/pages/alex.aspx   Paid Leave Days: 11 paid holidays each year 3 additional paid "Personal Business Days" each year 8 hours of paid sick leave accumulated every month Progressive vacation leave accrual with increases every 5 years Pension and retirement programs Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses. Click here to learn more about State of Oregon benefits.   At least 95% of this work may be conducted remotely at an alternate worksite with full access to the needed operating systems and technology. However, there are many times that the work will need to be conducted at the primary work location listed in this announcement, the Portland State Office Building located at 800 NE Oregon Street, Portland, OR 97232. Work location can be changed at any time at the discretion of the hiring manager.   WHAT WE ARE LOOKING FOR: Minimum Qualifications Any combination of experience or education equivalent to five years of experience coordinating or administering a program   Desired Attributes Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve. Experience receiving and authorizing the distribution of program funding. Experience researching factual data, and developing and revising program procedures. Experience monitoring programs, and representing the program in public.