Oregon Health Authority Salem, OR, USA
Nov 22, 2023Full time
The Oregon Health Authority (OHA), Public Health Division (PHD), Health Licensing Office in Portland, OR is recruiting for an Office Specialist 2 to provide support for administrative office duties to the team. OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030. What you will do! Review applications for qualifications, process, and issue licenses or renewals; or send correspondence regarding details of a denial. Processes applicant requests for duplicate licenses, information packets, insufficient funds check payments, civil penalty payments and other requests. Prepare and submit applicant refund requests. Review all over-the-counter transactions, run and reconcile financial reports, and cash for the next day’s till, securing extra cash and financial documents in office safe. For a full position description, click here . What's in it for you? The public health division is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace. We are committed to racial equity as a driving factor to improve health outcomes for all communities that experience inequities. We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs. Try this free virtual benefits counselor by clicking here: https://www.oregon.gov/oha/pebb/pages/alex.aspx Paid Leave Days: 11 paid holidays each year 3 additional paid "Personal Business Days" each year 8 hours of paid sick leave accumulated every month Progressive vacation leave accrual with increases every 5 years Pension and retirement programs Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses. Click here to learn more about State of Oregon benefits. This position is not eligible for working remotely due to the need for regular face-to-face contact with customers, the public, and coworkers. This position may also require a higher level of oversight with direct supervision, access to hardcopy files, financial transactions, or office resources. WHAT WE ARE LOOKING FOR: Minimum Qualifications Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents; OR An associate degree in any field; OR An equivalent combination of education and experience. Desired Attributes Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve. Experience providing a high standard of customer service, communicating with a variety of persons, orally and in writing and by using a variety of media, answering questions, and occasionally dealing with upset, demanding, and difficult clients. Experience with computers and software, including Microsoft Word, Excel, Access, and related Office products. Experience formatting and editing; with practical knowledge of English grammar, punctuation, and spelling. Experience working with office equipment (e.g., fax, photocopiers, printers). Experience with methods of data collection, analysis, and evaluation. Experience multi-tasking in a fast-paced environment. Experience with cashering duties, including counting drawers at the beginning and end of shifts.