Position Summary
Perform a wide variety of clerical and administrative duties in carrying out the daily functions of a Municipal Court.
Distinguishing Characteristics: Under direct supervision, performs entry-level professional duties such as preparing recurring reports and analyzing, interpreting, and summarizing data. Employees at this level initially work under close supervision while performing duties and learning the procedures related to the assigned area of responsibility.
Essential Functions
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
Provide customer service and case disposition operations, as allowed by State law and Court policies, on the phone, through e-mails, faxes, chats, or in-person, based on a defendants’ circumstances and eligibility, and processes and updates cases based on the outcomes.
Responds to and resolves difficult and sensitive defendant requests, citizen inquiries, and complaints; and answers questions and provides information to the public regarding the policies and procedures of the court.
Balance cash drawer daily and process all required reports;
Perform data entry for court records; processing incoming motions including continuances, new trials, discoveries, expunctions, and appeals; entering of citations, payments, and dispositions to update status of cases; applying and forfeiting cash bonds; and applying credit for time served.
Prepare letters, notices and correspondences for incoming mail, new citations entered; deferred disposition, driving safety courses, juvenile hearings; and juror summons.
Prepare court dockets for preliminary hearings and trials.
Attend court sessions on scheduled court dates to provide assistance to the Judge, Prosecutor, attending attorneys, and defendants.
Update status on warrants and prepare warrants for delinquent citations.
Maintain confidentiality with regards to all court files.
Performs all other related duties as assigned.
Position Qualifications
Education: High School Diploma or GED required.
Experience: Six (6) months of responsible clerical experience required.
Any combination of related, education, experience, certifications, and licenses that will result in a candidate successfully performing the essential functions of the job is an acceptable substitute for the above specified education and experience requirements.
Licenses and Certifications: Certified Court Clerk Level 1, preferred.
Conditions of Employment: Must submit to and pass a criminal background and pre-employment drug test. Must have acceptable credit history.
REQUIRED KNOWLEDGE, SKILLS & ABILITIES
Knowledge of: Court procedures and terminology; standard office procedures; basic math; computer software; structure of the English language, grammar, spelling, and punctuation; Cash handling policy and procedures; City ordinances; and Texas Criminal and Traffic Law Manual, preferred.
Skilled in: Handling money accurately; multi-tasking; providing customer service; paying attention to detail in dealing with numbers, words, and ideas; listening to what others are saying and asking appropriate questions; remaining composed and making sound decisions during stressful or sensitive circumstances; working independently and without supervision; accepting responsibility for his/her actions; performing work accurately and thoroughly; following instructions, safety practices, and standard operating procedures in performing assigned tasks; communicating effectively, clearly, and concisely both orally and in writing; being punctual and attending working effectively with people regardless of their race, sex, color, religion, national origin, age, disability, gender identity or expression, sexual orientation, veteran' s status, genetics, or job type.
Physical Demands and Working Conditions : This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment; vision to read printed materials and a computer screen; hearing and speech to communicate in person and over the telephone. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 25 pounds.
Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.
The City of Lewisville has reviewed this job description to ensure that essential functions and basic duties have been included. The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all functions, responsibilities, skills, and abilities, which may be required. Additional functions and requirements may be assigned by supervisors as deemed appropriate. The position also requires meeting the essential requirements of the Physical Demands and Working Conditions, with or without reasonable accommodation.
Levels of positions within a class series are distinguished by the level of responsibility assumed, the complexity of duties assigned, the independence of action taken, the nature of the public contact made, and the impact and span of tasks performed.
This job description is not an employment agreement or contract. The City of Lewisville has the exclusive right to alter this job description at any time without notice.
Jul 02, 2025
Full time
Position Summary
Perform a wide variety of clerical and administrative duties in carrying out the daily functions of a Municipal Court.
Distinguishing Characteristics: Under direct supervision, performs entry-level professional duties such as preparing recurring reports and analyzing, interpreting, and summarizing data. Employees at this level initially work under close supervision while performing duties and learning the procedures related to the assigned area of responsibility.
Essential Functions
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
Provide customer service and case disposition operations, as allowed by State law and Court policies, on the phone, through e-mails, faxes, chats, or in-person, based on a defendants’ circumstances and eligibility, and processes and updates cases based on the outcomes.
Responds to and resolves difficult and sensitive defendant requests, citizen inquiries, and complaints; and answers questions and provides information to the public regarding the policies and procedures of the court.
Balance cash drawer daily and process all required reports;
Perform data entry for court records; processing incoming motions including continuances, new trials, discoveries, expunctions, and appeals; entering of citations, payments, and dispositions to update status of cases; applying and forfeiting cash bonds; and applying credit for time served.
Prepare letters, notices and correspondences for incoming mail, new citations entered; deferred disposition, driving safety courses, juvenile hearings; and juror summons.
Prepare court dockets for preliminary hearings and trials.
Attend court sessions on scheduled court dates to provide assistance to the Judge, Prosecutor, attending attorneys, and defendants.
Update status on warrants and prepare warrants for delinquent citations.
Maintain confidentiality with regards to all court files.
Performs all other related duties as assigned.
Position Qualifications
Education: High School Diploma or GED required.
Experience: Six (6) months of responsible clerical experience required.
Any combination of related, education, experience, certifications, and licenses that will result in a candidate successfully performing the essential functions of the job is an acceptable substitute for the above specified education and experience requirements.
Licenses and Certifications: Certified Court Clerk Level 1, preferred.
Conditions of Employment: Must submit to and pass a criminal background and pre-employment drug test. Must have acceptable credit history.
REQUIRED KNOWLEDGE, SKILLS & ABILITIES
Knowledge of: Court procedures and terminology; standard office procedures; basic math; computer software; structure of the English language, grammar, spelling, and punctuation; Cash handling policy and procedures; City ordinances; and Texas Criminal and Traffic Law Manual, preferred.
Skilled in: Handling money accurately; multi-tasking; providing customer service; paying attention to detail in dealing with numbers, words, and ideas; listening to what others are saying and asking appropriate questions; remaining composed and making sound decisions during stressful or sensitive circumstances; working independently and without supervision; accepting responsibility for his/her actions; performing work accurately and thoroughly; following instructions, safety practices, and standard operating procedures in performing assigned tasks; communicating effectively, clearly, and concisely both orally and in writing; being punctual and attending working effectively with people regardless of their race, sex, color, religion, national origin, age, disability, gender identity or expression, sexual orientation, veteran' s status, genetics, or job type.
Physical Demands and Working Conditions : This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment; vision to read printed materials and a computer screen; hearing and speech to communicate in person and over the telephone. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 25 pounds.
Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.
The City of Lewisville has reviewed this job description to ensure that essential functions and basic duties have been included. The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all functions, responsibilities, skills, and abilities, which may be required. Additional functions and requirements may be assigned by supervisors as deemed appropriate. The position also requires meeting the essential requirements of the Physical Demands and Working Conditions, with or without reasonable accommodation.
Levels of positions within a class series are distinguished by the level of responsibility assumed, the complexity of duties assigned, the independence of action taken, the nature of the public contact made, and the impact and span of tasks performed.
This job description is not an employment agreement or contract. The City of Lewisville has the exclusive right to alter this job description at any time without notice.
Position Summary
Under the supervision of a Library Services Supervisor; Performs a variety of paraprofessional technical/clerical duties including customer service, information and reference services; program planning, instruction, and outreach; basic directional and research inquiry assistance, instructs public in use of resources and equipment, creates and maintains bibliographic database; receives and processes materials; and book display maintenance. Provides functional and technical direction to library part-time staff and volunteers.
Distinguishing Characteristics: Under general supervision, performs entry-level paraprofessional duties. Employees at this level initially work under close supervision while performing duties and learning the procedures related to the assigned area of responsibility.
Essential Functions
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
Performs general and in-depth questioning to respond to information needs.
Uses search and retrieval techniques to locate subject and age-level appropriate print, audio-visual, and electronic materials.
Understands, follows, interprets, and enforces library policies and procedures.
Assures confidentiality of library customer account records.
Makerspace Technician:
Assists makerspace librarian in daily operation and upkeep of the makerspace.
Maintain library makerspace equipment, materials, and inventory.
Instructs and assists makerspace users with use of equipment and software.
Creates and implements age-appropriate, educational and enrichment maker programming.
Creates and performs outreach programs in the community.
Design and create marketing materials such as displays, flyers, posters, and digital content to promote library resources, services, and programs.
Directs makerspace volunteers as needed.
Performs all other related duties as assigned.
Position Qualifications
Education: Bachelor’s Degree required.
Experience: Three (3) years of experience in a related field; previous library experience preferred.
Any combination of related education, experience, certifications, and licenses that will result in a candidate successfully performing the essential functions of the job is an acceptable substitute for the above specified education and experience requirements.
Licenses and Certifications: None.
Conditions of Employment: Must submit to and pass a background check and pre-employment drug test. Must possess a valid State of Texas Driver’s License Class “C” and good driving record as defined by City policy.
Other Requirements: Must be available to work nights, weekends, and some split shifts as required. Bilingual in Spanish is preferred.
REQUIRED KNOWLEDGE, SKILLS & ABILITIES
Knowledge of: Basic library principles and practices and library materials organization, including Dewey Decimal Classification System; library research materials, resources, and techniques; customer service methods and techniques; a variety of office equipment, software, and applicable databases; and human behavior and performance.
Technical Services: Preferred knowledge of Library of Congress Subject Headings and Genre/Form Terms, Resource Description and Access (RDA), and Machine-Readable Cataloging (MARC); cataloging resources including MARC 21 Format for Bibliographic Data, OCLC WorldCat FirstSearch, Dewey Decimal Classification manual (WebDewey), Library of Congress Authorities Catalog, and Library of Congress Linked Data Service preferred.
Makerspace Technician: Makerspace equipment and software, including but not limited to 3D printers, laser cutter, sewing machines, and design software.
Skilled in: Customer service; planning and project management; exercising initiative and independent judgment to make basic operational decisions and respond to various customer service needs using courtesy, persuasion and tact; graphic design; public speaking/performing; multi-tasking and adapting to changing environments; learning and utilizing new processes, procedures, software, and equipment; resolving customer complaints and concerns; interpreting, applying, and explaining rules, regulations, policies, and procedures; using standard office practices and automated systems; using personal computer including Microsoft Office or similar word processing programs, email, and the internet; providing reference materials; teaching individuals and groups; accepting responsibility for his/her actions; performing work accurately and thoroughly; following instructions, safety practices, and standard operating procedures in performing assigned tasks; communicating effectively, clearly, and concisely both orally and in writing; being punctual and attending work regularly; prioritizing workload and organizing time to meet deadlines; being punctual and attending work regularly; paying close attention to detail; and working effectively with people regardless of their race, sex, color, religion, national origin, age, disability, gender identity or expression, sexual orientation, veteran' s status, genetics, or job type.
Technical Services: Preferred knowledge of Cataloging, acquisitions including 9XX and EDI, search and retrieval using online library catalogs is preferred.
Physical Demands and Working Conditions : This is primarily a sedentary office classification although standing in work areas, walking between work areas, and physically moving library materials, furniture, equipment, and other items is required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment; vision to read printed materials and a computer screen; hearing and speech to communicate in person and over the telephone. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 25 pounds.
Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.
The City of Lewisville has reviewed this job description to ensure that essential functions and basic duties have been included. The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all functions, responsibilities, skills, and abilities, which may be required. Additional functions and requirements may be assigned by supervisors as deemed appropriate. The position also requires meeting the essential requirements of the Physical Demands and Working Conditions, with or without reasonable accommodation.
Levels of positions within a class series are distinguished by the level of responsibility assumed, the complexity of duties assigned, the independence of action taken, the nature of the public contact made, and the impact and span of tasks performed.
This job description is not an employment agreement or contract. The City of Lewisville has the exclusive right to alter this job description at any time without notice.
Work Hours
Must be able to work days, nights, every Saturday, and some split shifts as required. Hours may vary.
Jun 30, 2025
Full time
Position Summary
Under the supervision of a Library Services Supervisor; Performs a variety of paraprofessional technical/clerical duties including customer service, information and reference services; program planning, instruction, and outreach; basic directional and research inquiry assistance, instructs public in use of resources and equipment, creates and maintains bibliographic database; receives and processes materials; and book display maintenance. Provides functional and technical direction to library part-time staff and volunteers.
Distinguishing Characteristics: Under general supervision, performs entry-level paraprofessional duties. Employees at this level initially work under close supervision while performing duties and learning the procedures related to the assigned area of responsibility.
Essential Functions
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
Performs general and in-depth questioning to respond to information needs.
Uses search and retrieval techniques to locate subject and age-level appropriate print, audio-visual, and electronic materials.
Understands, follows, interprets, and enforces library policies and procedures.
Assures confidentiality of library customer account records.
Makerspace Technician:
Assists makerspace librarian in daily operation and upkeep of the makerspace.
Maintain library makerspace equipment, materials, and inventory.
Instructs and assists makerspace users with use of equipment and software.
Creates and implements age-appropriate, educational and enrichment maker programming.
Creates and performs outreach programs in the community.
Design and create marketing materials such as displays, flyers, posters, and digital content to promote library resources, services, and programs.
Directs makerspace volunteers as needed.
Performs all other related duties as assigned.
Position Qualifications
Education: Bachelor’s Degree required.
Experience: Three (3) years of experience in a related field; previous library experience preferred.
Any combination of related education, experience, certifications, and licenses that will result in a candidate successfully performing the essential functions of the job is an acceptable substitute for the above specified education and experience requirements.
Licenses and Certifications: None.
Conditions of Employment: Must submit to and pass a background check and pre-employment drug test. Must possess a valid State of Texas Driver’s License Class “C” and good driving record as defined by City policy.
Other Requirements: Must be available to work nights, weekends, and some split shifts as required. Bilingual in Spanish is preferred.
REQUIRED KNOWLEDGE, SKILLS & ABILITIES
Knowledge of: Basic library principles and practices and library materials organization, including Dewey Decimal Classification System; library research materials, resources, and techniques; customer service methods and techniques; a variety of office equipment, software, and applicable databases; and human behavior and performance.
Technical Services: Preferred knowledge of Library of Congress Subject Headings and Genre/Form Terms, Resource Description and Access (RDA), and Machine-Readable Cataloging (MARC); cataloging resources including MARC 21 Format for Bibliographic Data, OCLC WorldCat FirstSearch, Dewey Decimal Classification manual (WebDewey), Library of Congress Authorities Catalog, and Library of Congress Linked Data Service preferred.
Makerspace Technician: Makerspace equipment and software, including but not limited to 3D printers, laser cutter, sewing machines, and design software.
Skilled in: Customer service; planning and project management; exercising initiative and independent judgment to make basic operational decisions and respond to various customer service needs using courtesy, persuasion and tact; graphic design; public speaking/performing; multi-tasking and adapting to changing environments; learning and utilizing new processes, procedures, software, and equipment; resolving customer complaints and concerns; interpreting, applying, and explaining rules, regulations, policies, and procedures; using standard office practices and automated systems; using personal computer including Microsoft Office or similar word processing programs, email, and the internet; providing reference materials; teaching individuals and groups; accepting responsibility for his/her actions; performing work accurately and thoroughly; following instructions, safety practices, and standard operating procedures in performing assigned tasks; communicating effectively, clearly, and concisely both orally and in writing; being punctual and attending work regularly; prioritizing workload and organizing time to meet deadlines; being punctual and attending work regularly; paying close attention to detail; and working effectively with people regardless of their race, sex, color, religion, national origin, age, disability, gender identity or expression, sexual orientation, veteran' s status, genetics, or job type.
Technical Services: Preferred knowledge of Cataloging, acquisitions including 9XX and EDI, search and retrieval using online library catalogs is preferred.
Physical Demands and Working Conditions : This is primarily a sedentary office classification although standing in work areas, walking between work areas, and physically moving library materials, furniture, equipment, and other items is required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment; vision to read printed materials and a computer screen; hearing and speech to communicate in person and over the telephone. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 25 pounds.
Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.
The City of Lewisville has reviewed this job description to ensure that essential functions and basic duties have been included. The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all functions, responsibilities, skills, and abilities, which may be required. Additional functions and requirements may be assigned by supervisors as deemed appropriate. The position also requires meeting the essential requirements of the Physical Demands and Working Conditions, with or without reasonable accommodation.
Levels of positions within a class series are distinguished by the level of responsibility assumed, the complexity of duties assigned, the independence of action taken, the nature of the public contact made, and the impact and span of tasks performed.
This job description is not an employment agreement or contract. The City of Lewisville has the exclusive right to alter this job description at any time without notice.
Work Hours
Must be able to work days, nights, every Saturday, and some split shifts as required. Hours may vary.
Democratic Legislative Campaign Committee The DLCC’s sole mission is to win Democratic majorities and build Democratic power in state legislatures. To grow governing power, we battle to win and hold majorities, build their capacity to be self-sustaining, and expand the map cycle over cycle to shape the future of this country. As the official party committee dedicated to state legislatures, we also represent and elevate our ballot level on the national stage to bring more attention and resources to this ballot level.
Over the last decade, a reimagined and reinvigorated Democratic Legislative Campaign Committee has reversed electoral trends and shifted the competitive state legislative map in this new decade. While fighting from behind due to Republicans’ massive war chest, rigged maps, and focus among Democrats and progressives on the federal level, the DLCC has won back a dozen majorities in the states – including a historic midterm election cycle in 2022 when Democrats flipped four chambers red to blue, and the President’s party did not lose a single chamber for the first time in modern history.
The DLCC is an all-of-the-above committee that operates year-round, providing funds for the full scope of campaign work and running significant independent advertising to win races. The data, targeting, organizing, digital, communications and fundraising support, and strategic expertise we provide to states is invaluable. Winning state legislatures doesn’t happen in a single election — they are multi-cycle plays, and the DLCC’s work with our caucuses to lay the groundwork for future Democratic wins. And when the DLCC secures new majorities, Democrats move quickly on an agenda that protects fundamental freedoms and builds an economy for all.
The DLCC has momentum in our strategy for the decade, and we cannot let up. Extreme MAGA Republicans are showing no signs of slowing down their anti-democratic crusade, and there’s a long fight ahead of us that will require more investment, attention, and resources for state legislative races. Every victory at our level of the ballot is a win for the future of the Democratic Party, and this year, we’re capitalizing on our progress so far to defend our ground and keep expanding the map for Democratic power.
Alongside our mission, we also value our team. We are explicit about our culture and values and how they impact our work and collaboration with others. The DLCC staff, along with our Board of Directors, are committed to holding ourselves to a standard of respect, inclusion, growth, and performance that meets the political and organizational requirements of the future we want to build.
Regional Deputy Development Director of Major Gifts
The Regional Deputy Development Director is a member of our Development Department and reports directly to the Senior Director of Major Gifts. This role works closely with DLCC’s President, Board, Development Vertical leads, and leadership team to ensure donors receive the information needed to maximize their engagement and investment at our ballot level.
The Regional Deputy Development Director supports the major and mega-level donor program within the DLCC’s Major Gifts channel. This role will service a portfolio of donors who have the capacity to give $10,000 or more, providing bespoke outreach by phone, email, and text message, as well as engaging donors through events, meetings, and other tactic implementation to ensure a top-tier donor experience at each stage of the donor cycle.
The DLCC is a hybrid organization located in Washington, DC. This role is eligible for permanent remote work or flexible work arrangements and requires occasional travel for organizational meetings and events. This position is part of a collective bargaining unit.
The Regional Deputy Development Director of Major Gifts is expected to model the values of the DLCC:
CREDIBILITY: We are respected and trusted in words and actions.
INCLUSIVE: The DLCC values the unique experience and perspective of all who work here. We strive to make all contributors feel welcomed, valued, and respected. We focus on outcomes, recognizing different people approach opportunities and challenges differently.
INITIATIVE: We exhibit high levels of creativity in our work and need all team members to proactively contribute ideas to move our work forward.
RESULTS DRIVEN: Our team undertakes projects professionally and executes them fully and to completion.
RISK: We identify opportunities to employ new ideas and tactics and execute these ideas when we believe the potential reward outweighs the risk. We evaluate, learn, and improve our strategy, both when the risks pay off and when they do not.
TEAMWORK: We work collaboratively, additively, and in sync with our colleagues. Our individual work considers the needs, capacity, and expertise of those we work alongside.
Responsibilities
Portfolio Management
Maintain and grow relationships with major gift donors through all aspects of portfolio management, including prospecting, communicating regularly, soliciting monetary support through emails, calls, virtual and in-person meetings, and events, and managing all associated follow-up.
Work closely with the Senior Director of Major Gifts to identify opportunities to upgrade from major to mega level.
Engage in calltime directly and support calltime for DLCC principals
Lead the planning of trips, coordinate donor meetings and events, and manage and participate in call time and other tactics necessary to meet fundraising goals.
Support the Vice President of Development in developing and executing major gift fundraising plans.
Data and Process Management
Contribute to the development of systems for tracking all donor communication (meetings, calls, and emails).
Directly record donor information in NGP and other CRMs as needed.
Work closely with the Senior Director of Major Gifts to develop systems for tracking donor outreach.
Recommend call time processes.
Collaborate across all teams & development verticals:
Development Department
Actively engage and contribute to vertical and departmental projects, programs, and other collaborative opportunities to provide a cohesive, top-tier customer service experience for our donor community.
Marketing & Communications and Political Departments
Create donor correspondence and develop other written materials.
Evaluate and recommend the most impactful donor communications messaging and methods.
Ensure they understand our major and mid-level donor audience priorities and needs to tell our story effectively to these audiences through direct communication and the media.
Outcomes
DLCC’s major gifts program increases the number of donors in the program and the overall revenue raised across the Development Pipeline.
The majority of measured DLCC Major Gifts donors have favorable ratings of their relationship with DLCC at each stage of the donor cycle.
Recurring DLCC major gift donors are increasing their support and continuing to engage with the DLCC each year and cycle.
DLCC’s Major Gifts Program has accurate engagement data with every donor in its database and is able to utilize relationship mapping to maximize outcomes.
The Marketing & Communications and Political departments receive regular feedback and insight into the messaging and interests of individual donors.
Qualifications
3-4 cycles (or 4-5 years) of fundraising experience supporting a campaign, political committee, PAC, non-profit organization, or other.
Experience with direct major gift solicitation, including drafting proposals, prospecting, and upgrading donors.
Proven track record of securing six-figure gifts.
Ability to manage multiple projects simultaneously and prioritize tasks accordingly.
Strong written, verbal, and interpersonal communication skills.
Excellent computer skills, particularly with Microsoft Excel or Google Sheets.
Experience with NGPVAN is required. Action Builder experience is a plus.
Exceptional attention to detail.
Willingness to learn and ask questions.
Physical Requirements
The DLCC is committed to supporting employees of varying abilities and to providing reasonable accommodations to enable individuals with disabilities to thrive at the DLCC.
The requirements of this role, related to its physical demands, described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
All DLCC employees must be able to operate a computer and use a cell phone. For roles at the DLCC that include frequent business travel expectations, we can discuss reasonable alternatives to travel in some instances. Most roles also require communicating with key external stakeholders of the organization in person, via the telephone, or via email. Applicants with questions about accommodations may request to speak with our ADA liaison, Kennissa Brown.
Essential functions of the role include:
Working from a computer for long periods of time.
While performing the duties of this job, the employee is frequently required to communicate using the telephone, email, and in-person with stakeholders.
This position anticipates 5-10% travel expectations. This position is also eligible for flexible work hour arrangements.
How to Apply
The salary for the Regional Deputy Director of Major Gifts is $95,000-$121,000 on an annualized basis, commensurate with experience and qualifications. The DLCC offers a generous benefits package, including:
More than 25 days of paid time off, including for Federal holidays, time off around Federal holidays, including the week between Christmas and New Year, vacation, sick, and personal days.
Fully paid health/vision/dental insurance for the employee + spouse/partner + dependents.
Up to 6% retirement employer contribution.
Monthly use-it-or-lose-it $100 transit benefit for employees located in the DC region.
Employer contribution of $500 to employee’s Flexible Spending Account, and opportunity to withhold pre-tax income for Dependent Care Account.
Up to $5,000 employer-paid Health Reimbursement Account for IVF-related costs or Adoption Assistance, and up to $2,500 for employer-paid Health Reimbursement Account for out-of-pocket dental and orthodontic expenses.
Monthly $100 student loan payment benefit.
Monthly $100 mobile phone reimbursement.
and more.
To apply for this position, please complete an electronic application via www.dlcc.org/careers by May 16, 2025. The DLCC may review applications after this deadline in limited circumstances; however, this is not a guarantee that your application will be considered if it is not submitted by May 16, 2025. Only complete applications through the application portal will be accepted. You must also include a resume, cover letter, and three professional references to be considered for this position. When an applicant with a disability needs an accommodation to have an equal opportunity to compete for this position, they may request it in writing by emailing jobs(at)dlcc.org. No calls please. Applicants will be screened on a rolling basis.
The DLCC is committed to an inclusive and equitable environment and diversity among its staff and recognizes that its continued success requires the highest commitment to engaging, retaining, and supporting a diverse staff that provides the best quality services to supporters and constituents. The DLCC is an equal opportunity employer and it is our policy to recruit, hire, train, promote and administer any and all personnel actions without regard to sex, race, age, color, creed, national origin, religion, sexual orientation, gender identity or expression, physical or mental disability, personal appearance, marital status, family responsibilities, genetic information, or any other legally protected basis. The DLCC will not tolerate any unlawful discrimination and any such conduct is strictly prohibited.
May 09, 2025
Full time
Democratic Legislative Campaign Committee The DLCC’s sole mission is to win Democratic majorities and build Democratic power in state legislatures. To grow governing power, we battle to win and hold majorities, build their capacity to be self-sustaining, and expand the map cycle over cycle to shape the future of this country. As the official party committee dedicated to state legislatures, we also represent and elevate our ballot level on the national stage to bring more attention and resources to this ballot level.
Over the last decade, a reimagined and reinvigorated Democratic Legislative Campaign Committee has reversed electoral trends and shifted the competitive state legislative map in this new decade. While fighting from behind due to Republicans’ massive war chest, rigged maps, and focus among Democrats and progressives on the federal level, the DLCC has won back a dozen majorities in the states – including a historic midterm election cycle in 2022 when Democrats flipped four chambers red to blue, and the President’s party did not lose a single chamber for the first time in modern history.
The DLCC is an all-of-the-above committee that operates year-round, providing funds for the full scope of campaign work and running significant independent advertising to win races. The data, targeting, organizing, digital, communications and fundraising support, and strategic expertise we provide to states is invaluable. Winning state legislatures doesn’t happen in a single election — they are multi-cycle plays, and the DLCC’s work with our caucuses to lay the groundwork for future Democratic wins. And when the DLCC secures new majorities, Democrats move quickly on an agenda that protects fundamental freedoms and builds an economy for all.
The DLCC has momentum in our strategy for the decade, and we cannot let up. Extreme MAGA Republicans are showing no signs of slowing down their anti-democratic crusade, and there’s a long fight ahead of us that will require more investment, attention, and resources for state legislative races. Every victory at our level of the ballot is a win for the future of the Democratic Party, and this year, we’re capitalizing on our progress so far to defend our ground and keep expanding the map for Democratic power.
Alongside our mission, we also value our team. We are explicit about our culture and values and how they impact our work and collaboration with others. The DLCC staff, along with our Board of Directors, are committed to holding ourselves to a standard of respect, inclusion, growth, and performance that meets the political and organizational requirements of the future we want to build.
Regional Deputy Development Director of Major Gifts
The Regional Deputy Development Director is a member of our Development Department and reports directly to the Senior Director of Major Gifts. This role works closely with DLCC’s President, Board, Development Vertical leads, and leadership team to ensure donors receive the information needed to maximize their engagement and investment at our ballot level.
The Regional Deputy Development Director supports the major and mega-level donor program within the DLCC’s Major Gifts channel. This role will service a portfolio of donors who have the capacity to give $10,000 or more, providing bespoke outreach by phone, email, and text message, as well as engaging donors through events, meetings, and other tactic implementation to ensure a top-tier donor experience at each stage of the donor cycle.
The DLCC is a hybrid organization located in Washington, DC. This role is eligible for permanent remote work or flexible work arrangements and requires occasional travel for organizational meetings and events. This position is part of a collective bargaining unit.
The Regional Deputy Development Director of Major Gifts is expected to model the values of the DLCC:
CREDIBILITY: We are respected and trusted in words and actions.
INCLUSIVE: The DLCC values the unique experience and perspective of all who work here. We strive to make all contributors feel welcomed, valued, and respected. We focus on outcomes, recognizing different people approach opportunities and challenges differently.
INITIATIVE: We exhibit high levels of creativity in our work and need all team members to proactively contribute ideas to move our work forward.
RESULTS DRIVEN: Our team undertakes projects professionally and executes them fully and to completion.
RISK: We identify opportunities to employ new ideas and tactics and execute these ideas when we believe the potential reward outweighs the risk. We evaluate, learn, and improve our strategy, both when the risks pay off and when they do not.
TEAMWORK: We work collaboratively, additively, and in sync with our colleagues. Our individual work considers the needs, capacity, and expertise of those we work alongside.
Responsibilities
Portfolio Management
Maintain and grow relationships with major gift donors through all aspects of portfolio management, including prospecting, communicating regularly, soliciting monetary support through emails, calls, virtual and in-person meetings, and events, and managing all associated follow-up.
Work closely with the Senior Director of Major Gifts to identify opportunities to upgrade from major to mega level.
Engage in calltime directly and support calltime for DLCC principals
Lead the planning of trips, coordinate donor meetings and events, and manage and participate in call time and other tactics necessary to meet fundraising goals.
Support the Vice President of Development in developing and executing major gift fundraising plans.
Data and Process Management
Contribute to the development of systems for tracking all donor communication (meetings, calls, and emails).
Directly record donor information in NGP and other CRMs as needed.
Work closely with the Senior Director of Major Gifts to develop systems for tracking donor outreach.
Recommend call time processes.
Collaborate across all teams & development verticals:
Development Department
Actively engage and contribute to vertical and departmental projects, programs, and other collaborative opportunities to provide a cohesive, top-tier customer service experience for our donor community.
Marketing & Communications and Political Departments
Create donor correspondence and develop other written materials.
Evaluate and recommend the most impactful donor communications messaging and methods.
Ensure they understand our major and mid-level donor audience priorities and needs to tell our story effectively to these audiences through direct communication and the media.
Outcomes
DLCC’s major gifts program increases the number of donors in the program and the overall revenue raised across the Development Pipeline.
The majority of measured DLCC Major Gifts donors have favorable ratings of their relationship with DLCC at each stage of the donor cycle.
Recurring DLCC major gift donors are increasing their support and continuing to engage with the DLCC each year and cycle.
DLCC’s Major Gifts Program has accurate engagement data with every donor in its database and is able to utilize relationship mapping to maximize outcomes.
The Marketing & Communications and Political departments receive regular feedback and insight into the messaging and interests of individual donors.
Qualifications
3-4 cycles (or 4-5 years) of fundraising experience supporting a campaign, political committee, PAC, non-profit organization, or other.
Experience with direct major gift solicitation, including drafting proposals, prospecting, and upgrading donors.
Proven track record of securing six-figure gifts.
Ability to manage multiple projects simultaneously and prioritize tasks accordingly.
Strong written, verbal, and interpersonal communication skills.
Excellent computer skills, particularly with Microsoft Excel or Google Sheets.
Experience with NGPVAN is required. Action Builder experience is a plus.
Exceptional attention to detail.
Willingness to learn and ask questions.
Physical Requirements
The DLCC is committed to supporting employees of varying abilities and to providing reasonable accommodations to enable individuals with disabilities to thrive at the DLCC.
The requirements of this role, related to its physical demands, described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
All DLCC employees must be able to operate a computer and use a cell phone. For roles at the DLCC that include frequent business travel expectations, we can discuss reasonable alternatives to travel in some instances. Most roles also require communicating with key external stakeholders of the organization in person, via the telephone, or via email. Applicants with questions about accommodations may request to speak with our ADA liaison, Kennissa Brown.
Essential functions of the role include:
Working from a computer for long periods of time.
While performing the duties of this job, the employee is frequently required to communicate using the telephone, email, and in-person with stakeholders.
This position anticipates 5-10% travel expectations. This position is also eligible for flexible work hour arrangements.
How to Apply
The salary for the Regional Deputy Director of Major Gifts is $95,000-$121,000 on an annualized basis, commensurate with experience and qualifications. The DLCC offers a generous benefits package, including:
More than 25 days of paid time off, including for Federal holidays, time off around Federal holidays, including the week between Christmas and New Year, vacation, sick, and personal days.
Fully paid health/vision/dental insurance for the employee + spouse/partner + dependents.
Up to 6% retirement employer contribution.
Monthly use-it-or-lose-it $100 transit benefit for employees located in the DC region.
Employer contribution of $500 to employee’s Flexible Spending Account, and opportunity to withhold pre-tax income for Dependent Care Account.
Up to $5,000 employer-paid Health Reimbursement Account for IVF-related costs or Adoption Assistance, and up to $2,500 for employer-paid Health Reimbursement Account for out-of-pocket dental and orthodontic expenses.
Monthly $100 student loan payment benefit.
Monthly $100 mobile phone reimbursement.
and more.
To apply for this position, please complete an electronic application via www.dlcc.org/careers by May 16, 2025. The DLCC may review applications after this deadline in limited circumstances; however, this is not a guarantee that your application will be considered if it is not submitted by May 16, 2025. Only complete applications through the application portal will be accepted. You must also include a resume, cover letter, and three professional references to be considered for this position. When an applicant with a disability needs an accommodation to have an equal opportunity to compete for this position, they may request it in writing by emailing jobs(at)dlcc.org. No calls please. Applicants will be screened on a rolling basis.
The DLCC is committed to an inclusive and equitable environment and diversity among its staff and recognizes that its continued success requires the highest commitment to engaging, retaining, and supporting a diverse staff that provides the best quality services to supporters and constituents. The DLCC is an equal opportunity employer and it is our policy to recruit, hire, train, promote and administer any and all personnel actions without regard to sex, race, age, color, creed, national origin, religion, sexual orientation, gender identity or expression, physical or mental disability, personal appearance, marital status, family responsibilities, genetic information, or any other legally protected basis. The DLCC will not tolerate any unlawful discrimination and any such conduct is strictly prohibited.
We value the experience and loyalty of our returning employees and recognize their contributions by offering higher pay for each consecutive year they return to the same position. For example, starting pay for new hires is $13.13 per hour. For employees returning for a second year, the hourly rate increases to $13.64, with further incremental increases for additional years up to six. This system rewards dedication and allows returning employees to continue growing with us while benefiting from their prior experience in the role with the City of Lewisville. Entry: $13.13/hour Year 2: $13.64 Year 3: $14.14 Year 4: $14.65 Year 5: $15.15 Year 6: $15.66
Position Summary: Under the supervision of the Library Accounts Supervisor, process returned Library materials; sort and shelve materials according to Library standards; process patron holds; perform inventory tasks; assist Library customers as needed; provide excellent customer service.
Distinguishing Characteristics: Under direct supervision, performs entry-level professional duties such as preparing recurring reports and analyzing, interpreting, and summarizing data. Employees at this level initially work under close supervision while performing duties and learning the procedures related to the assigned area of responsibility.
Essential Functions
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
Process and reconcile library materials return bins.
Sort, shelve and search for library materials using the Dewey Decimal Classification system.
Monitor the condition of returned materials and route to appropriate location.
Assist with the inventor of library materials.
Assist the public with directional inquiries.
Maintain customer records confidentiality.
Maintain Library shelves in a neat and orderly fashion.
Alphabetize and numerically sequence books and library materials.
Assist and back up other areas as assigned.
Assist with opening and closing procedures.
Participate in maintaining the cleanliness and organization of the Library.
Performs all other related duties as assigned.
Position Qualifications
Education: High School Diploma or GED preferred. Experience: Must be at least 16 years of age. 6 months of Library experience preferred. Any combination of related education, experience, certifications and licenses that will result in a candidate successfully performing the essential functions of the job is an acceptable substitute for the above specified education and experience requirements . Licenses and Certifications: None. Conditions of Employment: Must submit to and pass a pre-employment criminal background, pre-employment drug test, physical exam, and job placement assessment tests. Other Requirements: Must be available to workdays, evenings, and/or weekends as required. REQUIRED KNOWLEDGE, SKILLS & ABILITIES Knowledge of: Dewey Decimal Classification system, preferred. Skilled in: Skill in operating a variety of office equipment and software including personal computers, scanners, Microsoft Office, internet, email, and other equipment or software typically used in library services. Skill in communicating clearly and concisely, both orally and in writing. Attention to detail and accuracy. Physical Demands and Working Conditions : This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment; vision to read printed materials and a computer screen; hearing and speech to communicate in person and over the telephone. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 25 pounds. Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. The City of Lewisville has reviewed this job description to ensure that essential functions and basic duties have been included. The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all functions, responsibilities, skills, and abilities, which may be required. Additional functions and requirements may be assigned by supervisors as deemed appropriate. The position also requires meeting the essential requirements of the Physical Demands and Working Conditions, with or without reasonable accommodation. Levels of positions within a class series are distinguished by the level of responsibility assumed, the complexity of duties assigned, the independence of action taken, the nature of the public contact made, and the impact and span of tasks performed. This job description is not an employment agreement or contract. The City of Lewisville has the exclusive right to alter this job description at any time without notice.
Work Hours
15 hours week, Saturdays, and evenings.
Apr 24, 2025
Seasonal
We value the experience and loyalty of our returning employees and recognize their contributions by offering higher pay for each consecutive year they return to the same position. For example, starting pay for new hires is $13.13 per hour. For employees returning for a second year, the hourly rate increases to $13.64, with further incremental increases for additional years up to six. This system rewards dedication and allows returning employees to continue growing with us while benefiting from their prior experience in the role with the City of Lewisville. Entry: $13.13/hour Year 2: $13.64 Year 3: $14.14 Year 4: $14.65 Year 5: $15.15 Year 6: $15.66
Position Summary: Under the supervision of the Library Accounts Supervisor, process returned Library materials; sort and shelve materials according to Library standards; process patron holds; perform inventory tasks; assist Library customers as needed; provide excellent customer service.
Distinguishing Characteristics: Under direct supervision, performs entry-level professional duties such as preparing recurring reports and analyzing, interpreting, and summarizing data. Employees at this level initially work under close supervision while performing duties and learning the procedures related to the assigned area of responsibility.
Essential Functions
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
Process and reconcile library materials return bins.
Sort, shelve and search for library materials using the Dewey Decimal Classification system.
Monitor the condition of returned materials and route to appropriate location.
Assist with the inventor of library materials.
Assist the public with directional inquiries.
Maintain customer records confidentiality.
Maintain Library shelves in a neat and orderly fashion.
Alphabetize and numerically sequence books and library materials.
Assist and back up other areas as assigned.
Assist with opening and closing procedures.
Participate in maintaining the cleanliness and organization of the Library.
Performs all other related duties as assigned.
Position Qualifications
Education: High School Diploma or GED preferred. Experience: Must be at least 16 years of age. 6 months of Library experience preferred. Any combination of related education, experience, certifications and licenses that will result in a candidate successfully performing the essential functions of the job is an acceptable substitute for the above specified education and experience requirements . Licenses and Certifications: None. Conditions of Employment: Must submit to and pass a pre-employment criminal background, pre-employment drug test, physical exam, and job placement assessment tests. Other Requirements: Must be available to workdays, evenings, and/or weekends as required. REQUIRED KNOWLEDGE, SKILLS & ABILITIES Knowledge of: Dewey Decimal Classification system, preferred. Skilled in: Skill in operating a variety of office equipment and software including personal computers, scanners, Microsoft Office, internet, email, and other equipment or software typically used in library services. Skill in communicating clearly and concisely, both orally and in writing. Attention to detail and accuracy. Physical Demands and Working Conditions : This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment; vision to read printed materials and a computer screen; hearing and speech to communicate in person and over the telephone. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 25 pounds. Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. The City of Lewisville has reviewed this job description to ensure that essential functions and basic duties have been included. The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all functions, responsibilities, skills, and abilities, which may be required. Additional functions and requirements may be assigned by supervisors as deemed appropriate. The position also requires meeting the essential requirements of the Physical Demands and Working Conditions, with or without reasonable accommodation. Levels of positions within a class series are distinguished by the level of responsibility assumed, the complexity of duties assigned, the independence of action taken, the nature of the public contact made, and the impact and span of tasks performed. This job description is not an employment agreement or contract. The City of Lewisville has the exclusive right to alter this job description at any time without notice.
Work Hours
15 hours week, Saturdays, and evenings.
Compensation: The annual salary range for this position is $51,264.70-$54,720.75, which represents the hiring range for new employees based on factors such as education, experience, certifications, and licenses. The full salary range extends up to $67,680.93, providing opportunities for salary growth as employees gain experience, develop skills, and demonstrate strong performance over time. Position Summary: Oversees the mechanical operations of swimming pools and aquatic features including the scheduling and performing of care, maintenance and repair of the aquatic pump room, equipment, features, water quality and operations at Thrive’s indoor aquatic area, Old Town Aquatic Park, and Sun Valley Aquatic Center. Distinguishing Characteristics: Positions at this level perform the more routine tasks and duties assigned to positions within this series. Employees at this level are not expected to perform with the same independence of direction and judgment on matters allocated to the journey and/or Senior level. Employees work under immediate supervision while learning assigned job tasks within the scope of established policies, procedures, and pertinent regulations. May receive technical and/or functional supervision from higher levels.
Essential Functions
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
Maintains mechanical systems of all aquatic facilities. These duties may include daily mechanical operation checks at all facilities, daily water quality checks at all facilities, cleaning of strainer baskets as needed, servicing of pumps/motors, making adjustments in chemical controls to maintain water quality, servicing of chemical dosing pumps/injection system, and servicing of regenerative media filters and high-rate sand filters.
Maintains pool area equipment. This may include repairs and servicing of play features, slides, pool lights, aquatic grates, main drains, plaster, tile concrete, ADA equipment, etc.
Provides technical guidance for supplies, parts and equipment and services requested of contractors for major repairs.
Develops, reviews, and implements a schedule of routine and preventative maintenance of pool fixtures, tiles, plaster, water slides, play structures and all other components.
Ensures that work orders are completed in a timely manner and maintains records and reports as required.
Resolves maintenance and repair issues in a timely and cost-effective manner, according to industry standards, relevant manufacturer’s specifications and in a safe manner.
Responsible for updating Facility Maintenance Manual, Chemical Records and SDS.
Schedules chemical deliveries.
Provides budgeting assistance to supervisor on renovation projects, equipment upgrades, chemical cost, and any other items that arise.
Manages service, maintenance and chemical contracts.
Performs all other related duties as assigned.
Position Qualifications
Education: High school diploma or GED equivalent. Experience: Three (3) years of experience in commercial or municipal pool maintenance. Any combination of related, education, experience, certifications, and licenses that will result in a candidate successfully performing the essential functions of the job is an acceptable substitute for the above specified education and experience requirements. Licenses and Certifications: CPR/AED certification must be obtained within six months of hire date. Must obtain Certified Pool Operator (CPO) or Aquatic Facility Operator (AFO) certification within six months of hire. Conditions of Employment: Must submit to and pass a criminal background, pre-employment drug test, pre-placement medical examination and job placement assessment (JPA). Must possess a valid State of Texas Driver’s License Class “C” and good driving record as defined by City policy.
An applicant who does not possess a Texas Driver's License or proper class, will be allowed ten (10) working days after a job offer is made to obtain proper licensing.
Other Requirements: Must work various shifts, including evenings and weekends. Ability to climb 18-foot ladder while painting or changing lights in facility; apply sound safety precautions to prevent exposure to hazardous chemicals or fumes; push, pull, lift, drag or carry up to 50 pounds of supplies or equipment; stand, kneel or sit for extended periods of time in extreme temperatures. REQUIRED KNOWLEDGE, SKILLS & ABILITIES Knowledge of: Federal, state and local regulations governing commercial aquatic facilities; knowledge of electricity, plumbing, carpentry and landscaping; planning and following a maintenance schedule and keeping up with records. Skilled In: Maintaining accurate records and statistics; cope with large crowds and noise levels; performing skilled work accurately and thoroughly; following instructions, safety practices and standard operating procedures while performing assigned task; strong customer service focus and respond professionally to request and inquiries from guests, members and staff; punctual and attend work regularly working a flexible schedule; communicate clearly and concisely with facility staff, members, and vendors; working effectively with people regardless of their age, gender, race, ethnicity, religion, or job type; computer including Microsoft Office, Open Office or similar word processing programs, e-mail and the internet. Physical Demands and Working Conditions : Must possess mobility to work in the field; strength, stamina, and mobility to climb and descend stairs, and to operate a motor vehicle and visit various City sites. The job involves fieldwork requiring frequent walking, hiking, and/or climbing in and through operational areas to identify situations, problems, or hazards. Finger dexterity is needed to operate the above-mentioned tools and equipment. Positions in this classification bend, stoop, kneel, reach, climb to perform work and inspect work sites. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 50 pounds. Employees work primarily in the field and may be exposed to loud noise levels, cold and/or hot temperatures, inclement weather conditions, road and/or land hazards, confining workspace, chemicals, mechanical and/or electrical hazards, and hazardous physical substances and fumes. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. The City of Lewisville has reviewed this job description to ensure that essential functions and basic duties have been included. The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all functions, responsibilities, skills, and abilities, which may be required. Additional functions and requirements may be assigned by supervisors as deemed appropriate. The position also requires meeting the essential requirements of the Physical Demands and Working Conditions, with or without reasonable accommodation. Levels of positions within a class series are distinguished by the level of responsibility assumed, the complexity of duties assigned, the independence of action taken, the nature of the public contact made, and the impact and span of tasks performed. This job description is not an employment agreement or contract. The City of Lewisville has the exclusive right to alter this job description at any time without notice.
Work Hours
6am until 2:30pm, Wednesday through Sunday.
Apr 18, 2025
Full time
Compensation: The annual salary range for this position is $51,264.70-$54,720.75, which represents the hiring range for new employees based on factors such as education, experience, certifications, and licenses. The full salary range extends up to $67,680.93, providing opportunities for salary growth as employees gain experience, develop skills, and demonstrate strong performance over time. Position Summary: Oversees the mechanical operations of swimming pools and aquatic features including the scheduling and performing of care, maintenance and repair of the aquatic pump room, equipment, features, water quality and operations at Thrive’s indoor aquatic area, Old Town Aquatic Park, and Sun Valley Aquatic Center. Distinguishing Characteristics: Positions at this level perform the more routine tasks and duties assigned to positions within this series. Employees at this level are not expected to perform with the same independence of direction and judgment on matters allocated to the journey and/or Senior level. Employees work under immediate supervision while learning assigned job tasks within the scope of established policies, procedures, and pertinent regulations. May receive technical and/or functional supervision from higher levels.
Essential Functions
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
Maintains mechanical systems of all aquatic facilities. These duties may include daily mechanical operation checks at all facilities, daily water quality checks at all facilities, cleaning of strainer baskets as needed, servicing of pumps/motors, making adjustments in chemical controls to maintain water quality, servicing of chemical dosing pumps/injection system, and servicing of regenerative media filters and high-rate sand filters.
Maintains pool area equipment. This may include repairs and servicing of play features, slides, pool lights, aquatic grates, main drains, plaster, tile concrete, ADA equipment, etc.
Provides technical guidance for supplies, parts and equipment and services requested of contractors for major repairs.
Develops, reviews, and implements a schedule of routine and preventative maintenance of pool fixtures, tiles, plaster, water slides, play structures and all other components.
Ensures that work orders are completed in a timely manner and maintains records and reports as required.
Resolves maintenance and repair issues in a timely and cost-effective manner, according to industry standards, relevant manufacturer’s specifications and in a safe manner.
Responsible for updating Facility Maintenance Manual, Chemical Records and SDS.
Schedules chemical deliveries.
Provides budgeting assistance to supervisor on renovation projects, equipment upgrades, chemical cost, and any other items that arise.
Manages service, maintenance and chemical contracts.
Performs all other related duties as assigned.
Position Qualifications
Education: High school diploma or GED equivalent. Experience: Three (3) years of experience in commercial or municipal pool maintenance. Any combination of related, education, experience, certifications, and licenses that will result in a candidate successfully performing the essential functions of the job is an acceptable substitute for the above specified education and experience requirements. Licenses and Certifications: CPR/AED certification must be obtained within six months of hire date. Must obtain Certified Pool Operator (CPO) or Aquatic Facility Operator (AFO) certification within six months of hire. Conditions of Employment: Must submit to and pass a criminal background, pre-employment drug test, pre-placement medical examination and job placement assessment (JPA). Must possess a valid State of Texas Driver’s License Class “C” and good driving record as defined by City policy.
An applicant who does not possess a Texas Driver's License or proper class, will be allowed ten (10) working days after a job offer is made to obtain proper licensing.
Other Requirements: Must work various shifts, including evenings and weekends. Ability to climb 18-foot ladder while painting or changing lights in facility; apply sound safety precautions to prevent exposure to hazardous chemicals or fumes; push, pull, lift, drag or carry up to 50 pounds of supplies or equipment; stand, kneel or sit for extended periods of time in extreme temperatures. REQUIRED KNOWLEDGE, SKILLS & ABILITIES Knowledge of: Federal, state and local regulations governing commercial aquatic facilities; knowledge of electricity, plumbing, carpentry and landscaping; planning and following a maintenance schedule and keeping up with records. Skilled In: Maintaining accurate records and statistics; cope with large crowds and noise levels; performing skilled work accurately and thoroughly; following instructions, safety practices and standard operating procedures while performing assigned task; strong customer service focus and respond professionally to request and inquiries from guests, members and staff; punctual and attend work regularly working a flexible schedule; communicate clearly and concisely with facility staff, members, and vendors; working effectively with people regardless of their age, gender, race, ethnicity, religion, or job type; computer including Microsoft Office, Open Office or similar word processing programs, e-mail and the internet. Physical Demands and Working Conditions : Must possess mobility to work in the field; strength, stamina, and mobility to climb and descend stairs, and to operate a motor vehicle and visit various City sites. The job involves fieldwork requiring frequent walking, hiking, and/or climbing in and through operational areas to identify situations, problems, or hazards. Finger dexterity is needed to operate the above-mentioned tools and equipment. Positions in this classification bend, stoop, kneel, reach, climb to perform work and inspect work sites. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 50 pounds. Employees work primarily in the field and may be exposed to loud noise levels, cold and/or hot temperatures, inclement weather conditions, road and/or land hazards, confining workspace, chemicals, mechanical and/or electrical hazards, and hazardous physical substances and fumes. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. The City of Lewisville has reviewed this job description to ensure that essential functions and basic duties have been included. The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all functions, responsibilities, skills, and abilities, which may be required. Additional functions and requirements may be assigned by supervisors as deemed appropriate. The position also requires meeting the essential requirements of the Physical Demands and Working Conditions, with or without reasonable accommodation. Levels of positions within a class series are distinguished by the level of responsibility assumed, the complexity of duties assigned, the independence of action taken, the nature of the public contact made, and the impact and span of tasks performed. This job description is not an employment agreement or contract. The City of Lewisville has the exclusive right to alter this job description at any time without notice.
Work Hours
6am until 2:30pm, Wednesday through Sunday.
Bilingual Spanish/ English Customer Service Representative
¿Te gusta ayudar a los demás? ¿Eres fluido en inglés y español?
Join our dynamic team at Foundever in DeLand, FL, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join us on-site at our office located at 1398 S Woodland Blvd, DeLand, FL 32720. Please note that candidates must reside within commuting distance to our office.
About Foundever
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology, and expertise are designed to support the operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Job Overview
As a Bilingual Spanish/ English Customer Service Representative at Foundever, you will play a vital role in supporting one of the largest insurance and banking providers in the U.S. You will assist customers with their entry-level banking and financial needs while contributing to a team-centric environment. We believe in investing in our people, which is reflected in our robust paid training program and numerous growth opportunities. Notably, 84% of our managers have been promoted from within.
Why You Should Join Us
Competitive Pay: Starting at $19/hour, with paid training at $15/hour.
Work Schedule: Minimum 40 hours per week, with weekend availability as needed.
Comprehensive Benefits: 401(k), medical, dental, vision, wellness programs, paid time off, and employee discounts.
Growth Opportunities: Clear pathways for career advancement within the company.
What We’re Looking For
Bilingual Proficiency: Must speak fluent English and Spanish
Location: Must reside in DeLand, FL, or within commuting distance
Age Requirement: Must be at least 18 years old
Education: High school diploma or GED equivalent is required
Experience: Preferred 6 months to 1 year of relevant work experience
Availability: Must have flexible availability during operating hours
Customer Service Skills: A professional attitude and strong aptitude for customer service are essential
Key Skills
Tech-Savvy: Proficient in navigating system tools to search for information and answers
Customer Service Excellence: Demonstrated ability to deliver exceptional service consistently
Reliability: Dependable and responsible, with a strong commitment to your role
Critical Thinking: Capable of assessing situations and developing empathetic solutions
Service Orientation: A personal drive to serve others with compassion and professionalism
Organizational Skills: Strong organizational abilities to manage tasks effectively
Self-Motivated Learner: Ability to independently learn and successfully pass the paid training provided by Foundever.
Military Partners
We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce.
Equal Opportunity Employment (EEO)
Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity, and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
Interested in Becoming Part of Our Team?
Visit us at https://foundever.com/ and connect with us on Facebook , LinkedIn , and Twitter .
Apr 11, 2025
Full time
Bilingual Spanish/ English Customer Service Representative
¿Te gusta ayudar a los demás? ¿Eres fluido en inglés y español?
Join our dynamic team at Foundever in DeLand, FL, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join us on-site at our office located at 1398 S Woodland Blvd, DeLand, FL 32720. Please note that candidates must reside within commuting distance to our office.
About Foundever
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology, and expertise are designed to support the operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Job Overview
As a Bilingual Spanish/ English Customer Service Representative at Foundever, you will play a vital role in supporting one of the largest insurance and banking providers in the U.S. You will assist customers with their entry-level banking and financial needs while contributing to a team-centric environment. We believe in investing in our people, which is reflected in our robust paid training program and numerous growth opportunities. Notably, 84% of our managers have been promoted from within.
Why You Should Join Us
Competitive Pay: Starting at $19/hour, with paid training at $15/hour.
Work Schedule: Minimum 40 hours per week, with weekend availability as needed.
Comprehensive Benefits: 401(k), medical, dental, vision, wellness programs, paid time off, and employee discounts.
Growth Opportunities: Clear pathways for career advancement within the company.
What We’re Looking For
Bilingual Proficiency: Must speak fluent English and Spanish
Location: Must reside in DeLand, FL, or within commuting distance
Age Requirement: Must be at least 18 years old
Education: High school diploma or GED equivalent is required
Experience: Preferred 6 months to 1 year of relevant work experience
Availability: Must have flexible availability during operating hours
Customer Service Skills: A professional attitude and strong aptitude for customer service are essential
Key Skills
Tech-Savvy: Proficient in navigating system tools to search for information and answers
Customer Service Excellence: Demonstrated ability to deliver exceptional service consistently
Reliability: Dependable and responsible, with a strong commitment to your role
Critical Thinking: Capable of assessing situations and developing empathetic solutions
Service Orientation: A personal drive to serve others with compassion and professionalism
Organizational Skills: Strong organizational abilities to manage tasks effectively
Self-Motivated Learner: Ability to independently learn and successfully pass the paid training provided by Foundever.
Military Partners
We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce.
Equal Opportunity Employment (EEO)
Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity, and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
Interested in Becoming Part of Our Team?
Visit us at https://foundever.com/ and connect with us on Facebook , LinkedIn , and Twitter .
C2C INNOVATIVE SOLUTIONS
https://www.c2cinc.com/
Please visit our Career Center to Apply and View the Full Job Description!
https://jobs.tmf.org/
Please make sure your application is complete, including your education, employment history, and any other applicable sections. Initial screening is based on the minimum requirements as defined in the job posting, such as education, experience, licenses, and certifications. Your experience should also address the knowledge, skills and abilities needed for the role. Incomplete applications will not be considered.
*This position is located Remote, Anywhere US*
Position Purpose:
Provides dissatisfied providers and/or suppliers the opportunity to present documentation or evidence to demonstrate why an appeal or rebuttal for an enrollment denial, revocation, or suspension should or should not be allowed. Provides an independent decision based on the documentation, facts, laws, regulations, and guidelines.
Essential Responsibilities:
Reviews case file, writes a decision that is clear, concise, and impartial and supports the decision made.
Makes sound, independent decisions based on evidence in accordance with statutes, regulation, rulings, and policy.
Acts as internal consultant by providing guidance and support to assist Appeals specialist, Project Manager, and QA Manager in the development of written decisions.
Provides high quality customer service to all providers/suppliers/properly appointed representatives as it relates to the submission, processing, and issuance of decisions.
Conducts research using online federal regulations, policy, and other related resources to complete an accurate and well-supported decision.
Minimum Qualifications
Education and Experience (Per Contract Requirements)
Bachelor’s degree from an accredited college or university and Three (3) years experience in healthcare regulatory interpretation/application and/or healthcare compliance OR Paralegal Certificate from an accredited institution and Three (3) years experience working as a paralegal OR Licensed attorney with at least one (1) year of experience in healthcare regulatory interpretation/application
United States resident for a minimum of three (3) years out of the last five (5) years (Per Contract Requirement)
Medicare, preferred
Legal writing experience, preferred
Benefits
C2C offers an excellent benefits package, including:
Medical, dental, vision, life, accidental death and dismemberment, and short and long-term disability insurance
Section 125 plan
401K
Competitive salary
License/credentials reimbursement
Tuition Reimbursement
EOE Vet/Disability
Apr 08, 2025
Full time
C2C INNOVATIVE SOLUTIONS
https://www.c2cinc.com/
Please visit our Career Center to Apply and View the Full Job Description!
https://jobs.tmf.org/
Please make sure your application is complete, including your education, employment history, and any other applicable sections. Initial screening is based on the minimum requirements as defined in the job posting, such as education, experience, licenses, and certifications. Your experience should also address the knowledge, skills and abilities needed for the role. Incomplete applications will not be considered.
*This position is located Remote, Anywhere US*
Position Purpose:
Provides dissatisfied providers and/or suppliers the opportunity to present documentation or evidence to demonstrate why an appeal or rebuttal for an enrollment denial, revocation, or suspension should or should not be allowed. Provides an independent decision based on the documentation, facts, laws, regulations, and guidelines.
Essential Responsibilities:
Reviews case file, writes a decision that is clear, concise, and impartial and supports the decision made.
Makes sound, independent decisions based on evidence in accordance with statutes, regulation, rulings, and policy.
Acts as internal consultant by providing guidance and support to assist Appeals specialist, Project Manager, and QA Manager in the development of written decisions.
Provides high quality customer service to all providers/suppliers/properly appointed representatives as it relates to the submission, processing, and issuance of decisions.
Conducts research using online federal regulations, policy, and other related resources to complete an accurate and well-supported decision.
Minimum Qualifications
Education and Experience (Per Contract Requirements)
Bachelor’s degree from an accredited college or university and Three (3) years experience in healthcare regulatory interpretation/application and/or healthcare compliance OR Paralegal Certificate from an accredited institution and Three (3) years experience working as a paralegal OR Licensed attorney with at least one (1) year of experience in healthcare regulatory interpretation/application
United States resident for a minimum of three (3) years out of the last five (5) years (Per Contract Requirement)
Medicare, preferred
Legal writing experience, preferred
Benefits
C2C offers an excellent benefits package, including:
Medical, dental, vision, life, accidental death and dismemberment, and short and long-term disability insurance
Section 125 plan
401K
Competitive salary
License/credentials reimbursement
Tuition Reimbursement
EOE Vet/Disability
Compensation: The annual salary range for this position is $55,011.09-$61,345.70, which represents the hiring range for new employees based on factors such as education, experience, certifications, and licenses. The full salary range extends up to $78,349.13, providing opportunities for salary growth as employees gain experience, develop skills, and demonstrate strong performance over time. Position Summary: The Arts Center Specialist is responsible for oversight of event planning details, including all technical aspects, operational needs and pre-post event paperwork for events at the Lewisville Grand Theater (LGT). This includes productions and event activity in the theaters, multi-purpose rooms, lobbies, art gallery, classrooms, center courtyard, and all technical support areas. The Arts Center Specialist also serves as event coordinator for activities in Wayne Ferguson Plaza, a 1.5-acre urban park and community gathering space located near the LGT, with a permanent entertainment stage.
Essential Functions
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodation so that qualified employees can perform the essential functions of the job.
In accordance with Facility Use Agreements and Facility Guidelines, works closely with clients of the Lewisville Grand Theater to organize event details including but not limited to; load-in and load-out schedules, technical needs assessment, room set-up and layout preparation, and front of house plans. Implements and maintains LGT operating policies and procedures through assessment and approval of these plans with clients.
Works closely with Arts Center Manager and Arts Center Coordinators (Operations, Sales and Programming) and other Arts Center Specialist on event logistics and venue preparation planning.
Physically adapts event space for daily usage.
Must be able to work on multiple projects simultaneously, shifting tasks frequently, in a busy office and event venue setting.
Determines labor, materials, and equipment needed for execution of events; communicates needs with Arts Center Manager and/or Operations Coordinator.
Ensures accurate event records are kept and updated in a timely fashion for post- event settlement reporting and billing.
Ensures compliance with all safety practices and operational rules for the use of all equipment in LGT.
Works with Arts Center Operations Coordinator to request technical and front of house staff for event calls.
Serve as Full-time Staff representative during events.
May train and supervise/lead the work of staff and volunteers.
Investigates, resolves, and reports to supervisors on complaints related to areas of responsibility.
Performs all other related duties as assigned.
Position Qualifications
Education: Associate’s degree in Theatre, Music, Stage Management, Arts Management, or other performing arts related field. Experience: Four (4) years of stage management, technical systems operations or other performing arts related experience. Two (2) years of technical systems operations in a performing arts center or other similar venue experience preferred. Any combination of related, education, experience, certifications, and licenses that will result in a candidate successfully performing the essential functions of the job is an acceptable substitute for the above specified education and experience requirements. Licenses and Certifications: None. Conditions of Employment: Must submit to and pass a criminal background and pre-employment drug test. Other Requirements: Must be available to work nights, weekends, and some split shifts as required. REQUIRED KNOWLEDGE, SKILLS & ABILITIES Knowledge of: Operation and care of contemporary theatrical equipment, including lighting instruments and control boards, sound, rigging, video, and stage apparatus; Theatrical facility and live entertainment venue operations; stage directions; theatrical terms; and theater safety. Customer service, patron management, and live event management. Skills in: Lighting and sound design; comprehending, interpreting, and enforcing operational policies and procedures; reading and interpreting written and graphic instructions, plans, and schematics; developing and following timelines, work plans, and schedules; determining technical requirements (equipment and personnel, tech preparation time needed); math skills sufficient to assure adherence to budgets and accurate tracking of inventory and materials usage; effectively handling sensitive situations requiring courtesy, persuasion, and tact; training and leading others; using a personal computer including both Windows and Mac platforms, Microsoft Office Programs, lighting and sound software, CAD, database development and maintenance, graphics and ticketing software, e-mail, and the internet; accepting responsibility for their actions; performing work accurately and thoroughly; following instructions, safety practices, and standard operating procedures in performing assigned tasks; communicating effectively, clearly, and concisely both orally and in writing; being punctual and attending work regularly; and working effectively with people regardless of their age, gender, race, ethnicity, religion, or job type. Physical Demands and Working Conditions: Must possess mobility to work in various City buildings and facilities; strength, stamina, and mobility to perform medium physical work, operate varied hand tools and related equipment; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone or radio. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate above-mentioned tools and equipment. Positions in this classification bend, stoop, kneel, reach and climb to perform work; review and approve room set-ups. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 50 pounds. Employees work in buildings and facilities and are occasionally exposed to loud noise levels, controlled temperatures, confining workspace, chemicals, mechanical and/or electrical hazards, and hazardous physical substances and fumes. Employees may interact with upset staff and/or public and private representatives, and contractors in interpreting and enforcing departmental policies and procedures. The City of Lewisville has reviewed this job description to ensure that essential functions and basic duties have been included. The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all functions, responsibilities, skills, and abilities, which may be required. Additional functions and requirements may be assigned by supervisors as deemed appropriate. The position also requires meeting the essential requirements of the Physical Demands and Working Conditions, with or without reasonable accommodation. Levels of positions within a class series are distinguished by the level of responsibility assumed, the complexity of duties assigned, the independence of action taken, the nature of the public contact made, and the impact and span of tasks performed. This job description is not an employment agreement or contract. The City of Lewisville has the exclusive right to alter this job description at any time without notice.
Work Hours
Mostly Monday-Friday, 9:00AM-6:00PM, but some nights and weekends are required.
Mar 18, 2025
Full time
Compensation: The annual salary range for this position is $55,011.09-$61,345.70, which represents the hiring range for new employees based on factors such as education, experience, certifications, and licenses. The full salary range extends up to $78,349.13, providing opportunities for salary growth as employees gain experience, develop skills, and demonstrate strong performance over time. Position Summary: The Arts Center Specialist is responsible for oversight of event planning details, including all technical aspects, operational needs and pre-post event paperwork for events at the Lewisville Grand Theater (LGT). This includes productions and event activity in the theaters, multi-purpose rooms, lobbies, art gallery, classrooms, center courtyard, and all technical support areas. The Arts Center Specialist also serves as event coordinator for activities in Wayne Ferguson Plaza, a 1.5-acre urban park and community gathering space located near the LGT, with a permanent entertainment stage.
Essential Functions
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodation so that qualified employees can perform the essential functions of the job.
In accordance with Facility Use Agreements and Facility Guidelines, works closely with clients of the Lewisville Grand Theater to organize event details including but not limited to; load-in and load-out schedules, technical needs assessment, room set-up and layout preparation, and front of house plans. Implements and maintains LGT operating policies and procedures through assessment and approval of these plans with clients.
Works closely with Arts Center Manager and Arts Center Coordinators (Operations, Sales and Programming) and other Arts Center Specialist on event logistics and venue preparation planning.
Physically adapts event space for daily usage.
Must be able to work on multiple projects simultaneously, shifting tasks frequently, in a busy office and event venue setting.
Determines labor, materials, and equipment needed for execution of events; communicates needs with Arts Center Manager and/or Operations Coordinator.
Ensures accurate event records are kept and updated in a timely fashion for post- event settlement reporting and billing.
Ensures compliance with all safety practices and operational rules for the use of all equipment in LGT.
Works with Arts Center Operations Coordinator to request technical and front of house staff for event calls.
Serve as Full-time Staff representative during events.
May train and supervise/lead the work of staff and volunteers.
Investigates, resolves, and reports to supervisors on complaints related to areas of responsibility.
Performs all other related duties as assigned.
Position Qualifications
Education: Associate’s degree in Theatre, Music, Stage Management, Arts Management, or other performing arts related field. Experience: Four (4) years of stage management, technical systems operations or other performing arts related experience. Two (2) years of technical systems operations in a performing arts center or other similar venue experience preferred. Any combination of related, education, experience, certifications, and licenses that will result in a candidate successfully performing the essential functions of the job is an acceptable substitute for the above specified education and experience requirements. Licenses and Certifications: None. Conditions of Employment: Must submit to and pass a criminal background and pre-employment drug test. Other Requirements: Must be available to work nights, weekends, and some split shifts as required. REQUIRED KNOWLEDGE, SKILLS & ABILITIES Knowledge of: Operation and care of contemporary theatrical equipment, including lighting instruments and control boards, sound, rigging, video, and stage apparatus; Theatrical facility and live entertainment venue operations; stage directions; theatrical terms; and theater safety. Customer service, patron management, and live event management. Skills in: Lighting and sound design; comprehending, interpreting, and enforcing operational policies and procedures; reading and interpreting written and graphic instructions, plans, and schematics; developing and following timelines, work plans, and schedules; determining technical requirements (equipment and personnel, tech preparation time needed); math skills sufficient to assure adherence to budgets and accurate tracking of inventory and materials usage; effectively handling sensitive situations requiring courtesy, persuasion, and tact; training and leading others; using a personal computer including both Windows and Mac platforms, Microsoft Office Programs, lighting and sound software, CAD, database development and maintenance, graphics and ticketing software, e-mail, and the internet; accepting responsibility for their actions; performing work accurately and thoroughly; following instructions, safety practices, and standard operating procedures in performing assigned tasks; communicating effectively, clearly, and concisely both orally and in writing; being punctual and attending work regularly; and working effectively with people regardless of their age, gender, race, ethnicity, religion, or job type. Physical Demands and Working Conditions: Must possess mobility to work in various City buildings and facilities; strength, stamina, and mobility to perform medium physical work, operate varied hand tools and related equipment; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone or radio. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate above-mentioned tools and equipment. Positions in this classification bend, stoop, kneel, reach and climb to perform work; review and approve room set-ups. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 50 pounds. Employees work in buildings and facilities and are occasionally exposed to loud noise levels, controlled temperatures, confining workspace, chemicals, mechanical and/or electrical hazards, and hazardous physical substances and fumes. Employees may interact with upset staff and/or public and private representatives, and contractors in interpreting and enforcing departmental policies and procedures. The City of Lewisville has reviewed this job description to ensure that essential functions and basic duties have been included. The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all functions, responsibilities, skills, and abilities, which may be required. Additional functions and requirements may be assigned by supervisors as deemed appropriate. The position also requires meeting the essential requirements of the Physical Demands and Working Conditions, with or without reasonable accommodation. Levels of positions within a class series are distinguished by the level of responsibility assumed, the complexity of duties assigned, the independence of action taken, the nature of the public contact made, and the impact and span of tasks performed. This job description is not an employment agreement or contract. The City of Lewisville has the exclusive right to alter this job description at any time without notice.
Work Hours
Mostly Monday-Friday, 9:00AM-6:00PM, but some nights and weekends are required.
United Way of the Bluegrass
This is a remote position. Applicant must reside in the state of Kentucky within the UWBG core service area (Anderson, Bourbon, Clark, Fayette, Franklin, Jessamine, Madison, Montgomery, Scott or Woodford Counties).
Description
United Way of the Bluegrass (UWBG) works to create the opportunity for all members of our community to have a better life. We focus on the building blocks of a good life — a quality education, financial stability for individuals and families, and good health. The work of UWBG focuses on strategic initiatives, public education, advocacy, outcomes and evaluation, development and strengthening of partnerships/collaborations, convening resource mobilization and investment as well as backbone and engagement strategies and activities. We bring together the voices, the expertise, and the resources to define, articulate and implement a common agenda for change for our region. That is what it means to "Live United" in Central Kentucky.
POSITION
The 2-1-1 Community Partner Outreach Specialist will increase 2-1-1 Contact Center and network capacity to serve as the telephonic support for all residents in the United Way of the Bluegrass 2-1-1 coverage area accessing Kynect Resources in coordination with the Cabinet for Health & Family Services, and all organizations onboarding to support those residents. This position requires regular travel throughout the region as the 2-1-1 Community Partner Outreach Specialist seeks to establish business-to-business relationships by networking with community providers and creating a referral network where clients are referred by UWBG 2-1-1 navigators to community partners in their area. The Resource Specialist will also spend time making outbound calls to collect resource information, establish community relationships, and follow-up with clients who are seeking resource services in their area. This is a remote position. Applicant must reside in the state of Kentucky within the UWBG core service area (Anderson, Bourbon, Clark, Fayette, Franklin, Jessamine, Madison, Montgomery, Scott or Woodford Counties).
ESSENTIAL FUNCTIONS
Generate awareness through word-of-mouth and presentations about 2-1-1 contact centers in designated areas
Maintain knowledge and understanding of community resources, including information from the database and daily updates via Intranet and written resources.
Provide proactive outreach and reactive response to direct community partners to Kynect Resources, assist with submitting the partner request form, accepting their site, assist with questions related to the onboarding process and assist with directing the community partner to online training materials.
Review community partner access requests to Kynect Resources and approve or deny the requests within Kynect Resources.
Train/assist community partners with logging in to manage referrals and closing referrals-including backlogged referrals based on the specific need of the partner.
Share information about Kynect Resources with residents who interact with United Way and the 2-1-1 Contact Center.
Complete follow up calls to open referrals with outbound calling to confirm if the needs have been met or is still open, ensure the resident connects with the agency for support if needed and close the open referral in Kynect resources when necessary.
Develop new community resources using various research and collection methods including internet, survey forms, brochures and/or direct contact with service agency representatives.
Participate in and represent 2-1-1 in outreach to community groups, local businesses, and health & human service providers to enhance knowledge, understanding and use of 2-1-1 services.
Respond to calls and provide appropriate referrals.
Ensure ongoing performance quality of center by collecting statistical data and observing/monitoring daily operation.
Develop and maintain in-depth knowledge of the database system including but not limited to data entry, reporting, system maintenance, etc.
Maintain knowledge of all telephone and contact center equipment and software.
Have comprehensive knowledge of the taxonomy system used for the resource database.
Develop strategic partnerships with service providers, state organizations, etc. to support the mission of 2-1-1.
Participate in resource development efforts as requested.
Complete other projects/tasks as assigned.
SUPERVISORY RESPONSIBILITIES
None
CORE UNITED WAY COMPETENCIES
MISSION-FOCUSED - A top priority is to create real social change that leads to better lives and healthier communities. This competency drives performance and professional motivations.
RELATIONSHIP ORIENTED - Understands that people come before process and is astute in cultivating and managing relationships toward a common goal.
COLLABORATOR - Understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.
RESULTS-DRIVEN - Dedicated to shared and measurable goals for the common good, creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.
BRAND STEWARD - A steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.
COMMUNITY IMPACT COMPETENCIES
Drive for Stakeholder Success
Effective Communication
Adaptability and Change Management
Cross-Functional Capability and Collaboration
Requirements
A minimum of one to three years of experience in human services, non-profit, or other related fields is preferred or a sufficient combination of education and experience is required.
Bachelor’s Degree in applicable field (e.g., business, communications, nonprofit management, etc.) or work experience equivalent.
Excellent strategic thinking and problem-solving skills, with attention to detail and follow-through.
Achievement oriented; shows initiative and enthusiasm while demonstrating uncompromising responsibility, courage, and self-confidence, even in the face of difficulties.
Proficient with Google and Microsoft Suites.
Strong organizational skills, with an ability to manage multiple projects simultaneously, and to work calmly under the pressure of competing priorities and deadlines.
Excellent teamwork, interpersonal, and customer service skills, including the ability to work respectfully and inclusively with a diverse group of individuals.
Demonstrated ability to effectively manage, foster, and grow long-standing donor relationships.
Track record of being highly adaptable to working with changing priorities.
High energy, personal initiative, and passion for the work.
Operates effectively as a highly self-motivated independent contributor, as well as a team player collaborating as a member of cross-functional teams.
Urgency and relentless energy to improve and innovate, navigating through uncharted territory.
Good interpersonal skills, this includes excellent verbal and written presentation and influence skills.
Ability and willingness to travel and to work evenings and weekends on occasion.
Experience within a nonprofit or impact organization is desirable.
Professionally supportive of UWBG’s mission.
High degree of personal responsibility and integrity.
Holds oneself and others accountable to achieve goals and live up to commitments.
REQUIRED LICENSE/REGISTRATION/CERTIFICATIONS
Valid Kentucky Driver’s license required
Proof of state minimum auto insurance required
PHYSICAL REQUIREMENTS
The employee is regularly required to communicate clearly, in oral and written formats, with others in person, over the phone and via other devices. The employee must be able to transcribe, read extensively, prepare, and analyze data and figures, operate a computer and other standard office machinery. The employee is required to travel regularly to locations outside of UWBG facilities to set up displays and presentations in both physical and electronic forms. The employee must have the ability to lift, carry, push, and/or pull objects weighing up to 25 pounds.
PRE-EMPLOYMENT SCREENING REQUIREMENTS
Any candidate offered a position may be required to pass pre-employment screenings as mandated by UWBG. These screenings may include a national background check, language testing, and Motor Vehicle Record (MVR) review. A writing sample may be required of final candidates.
Spanish language proficiency testing will be required of the selected candidate.
BENEFITS
The position is full-time, non-exempt hourly at 37.5 hours/week. New hires are eligible for full benefits plus travel reimbursement upon first day of work.
PAY RANGE
$19.50 to $22.00 per hour
Due to the travel requirements of this position, candidates must reside in Kentucky, specifically in one of the following counties: Fayette, Scott, Woodford, Franklin, Jessamine, Madison, Montgomery, Clark, Anderson, or Bourbon.
Feb 27, 2025
Full time
Description
United Way of the Bluegrass (UWBG) works to create the opportunity for all members of our community to have a better life. We focus on the building blocks of a good life — a quality education, financial stability for individuals and families, and good health. The work of UWBG focuses on strategic initiatives, public education, advocacy, outcomes and evaluation, development and strengthening of partnerships/collaborations, convening resource mobilization and investment as well as backbone and engagement strategies and activities. We bring together the voices, the expertise, and the resources to define, articulate and implement a common agenda for change for our region. That is what it means to "Live United" in Central Kentucky.
POSITION
The 2-1-1 Community Partner Outreach Specialist will increase 2-1-1 Contact Center and network capacity to serve as the telephonic support for all residents in the United Way of the Bluegrass 2-1-1 coverage area accessing Kynect Resources in coordination with the Cabinet for Health & Family Services, and all organizations onboarding to support those residents. This position requires regular travel throughout the region as the 2-1-1 Community Partner Outreach Specialist seeks to establish business-to-business relationships by networking with community providers and creating a referral network where clients are referred by UWBG 2-1-1 navigators to community partners in their area. The Resource Specialist will also spend time making outbound calls to collect resource information, establish community relationships, and follow-up with clients who are seeking resource services in their area. This is a remote position. Applicant must reside in the state of Kentucky within the UWBG core service area (Anderson, Bourbon, Clark, Fayette, Franklin, Jessamine, Madison, Montgomery, Scott or Woodford Counties).
ESSENTIAL FUNCTIONS
Generate awareness through word-of-mouth and presentations about 2-1-1 contact centers in designated areas
Maintain knowledge and understanding of community resources, including information from the database and daily updates via Intranet and written resources.
Provide proactive outreach and reactive response to direct community partners to Kynect Resources, assist with submitting the partner request form, accepting their site, assist with questions related to the onboarding process and assist with directing the community partner to online training materials.
Review community partner access requests to Kynect Resources and approve or deny the requests within Kynect Resources.
Train/assist community partners with logging in to manage referrals and closing referrals-including backlogged referrals based on the specific need of the partner.
Share information about Kynect Resources with residents who interact with United Way and the 2-1-1 Contact Center.
Complete follow up calls to open referrals with outbound calling to confirm if the needs have been met or is still open, ensure the resident connects with the agency for support if needed and close the open referral in Kynect resources when necessary.
Develop new community resources using various research and collection methods including internet, survey forms, brochures and/or direct contact with service agency representatives.
Participate in and represent 2-1-1 in outreach to community groups, local businesses, and health & human service providers to enhance knowledge, understanding and use of 2-1-1 services.
Respond to calls and provide appropriate referrals.
Ensure ongoing performance quality of center by collecting statistical data and observing/monitoring daily operation.
Develop and maintain in-depth knowledge of the database system including but not limited to data entry, reporting, system maintenance, etc.
Maintain knowledge of all telephone and contact center equipment and software.
Have comprehensive knowledge of the taxonomy system used for the resource database.
Develop strategic partnerships with service providers, state organizations, etc. to support the mission of 2-1-1.
Participate in resource development efforts as requested.
Complete other projects/tasks as assigned.
SUPERVISORY RESPONSIBILITIES
None
CORE UNITED WAY COMPETENCIES
MISSION-FOCUSED - A top priority is to create real social change that leads to better lives and healthier communities. This competency drives performance and professional motivations.
RELATIONSHIP ORIENTED - Understands that people come before process and is astute in cultivating and managing relationships toward a common goal.
COLLABORATOR - Understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.
RESULTS-DRIVEN - Dedicated to shared and measurable goals for the common good, creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.
BRAND STEWARD - A steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.
COMMUNITY IMPACT COMPETENCIES
Drive for Stakeholder Success
Effective Communication
Adaptability and Change Management
Cross-Functional Capability and Collaboration
Requirements
A minimum of one to three years of experience in human services, non-profit, or other related fields is preferred or a sufficient combination of education and experience is required.
Bachelor’s Degree in applicable field (e.g., business, communications, nonprofit management, etc.) or work experience equivalent.
Excellent strategic thinking and problem-solving skills, with attention to detail and follow-through.
Achievement oriented; shows initiative and enthusiasm while demonstrating uncompromising responsibility, courage, and self-confidence, even in the face of difficulties.
Proficient with Google and Microsoft Suites.
Strong organizational skills, with an ability to manage multiple projects simultaneously, and to work calmly under the pressure of competing priorities and deadlines.
Excellent teamwork, interpersonal, and customer service skills, including the ability to work respectfully and inclusively with a diverse group of individuals.
Demonstrated ability to effectively manage, foster, and grow long-standing donor relationships.
Track record of being highly adaptable to working with changing priorities.
High energy, personal initiative, and passion for the work.
Operates effectively as a highly self-motivated independent contributor, as well as a team player collaborating as a member of cross-functional teams.
Urgency and relentless energy to improve and innovate, navigating through uncharted territory.
Good interpersonal skills, this includes excellent verbal and written presentation and influence skills.
Ability and willingness to travel and to work evenings and weekends on occasion.
Experience within a nonprofit or impact organization is desirable.
Professionally supportive of UWBG’s mission.
High degree of personal responsibility and integrity.
Holds oneself and others accountable to achieve goals and live up to commitments.
REQUIRED LICENSE/REGISTRATION/CERTIFICATIONS
Valid Kentucky Driver’s license required
Proof of state minimum auto insurance required
PHYSICAL REQUIREMENTS
The employee is regularly required to communicate clearly, in oral and written formats, with others in person, over the phone and via other devices. The employee must be able to transcribe, read extensively, prepare, and analyze data and figures, operate a computer and other standard office machinery. The employee is required to travel regularly to locations outside of UWBG facilities to set up displays and presentations in both physical and electronic forms. The employee must have the ability to lift, carry, push, and/or pull objects weighing up to 25 pounds.
PRE-EMPLOYMENT SCREENING REQUIREMENTS
Any candidate offered a position may be required to pass pre-employment screenings as mandated by UWBG. These screenings may include a national background check, language testing, and Motor Vehicle Record (MVR) review. A writing sample may be required of final candidates.
Spanish language proficiency testing will be required of the selected candidate.
BENEFITS
The position is full-time, non-exempt hourly at 37.5 hours/week. New hires are eligible for full benefits plus travel reimbursement upon first day of work.
PAY RANGE
$19.50 to $22.00 per hour
Due to the travel requirements of this position, candidates must reside in Kentucky, specifically in one of the following counties: Fayette, Scott, Woodford, Franklin, Jessamine, Madison, Montgomery, Clark, Anderson, or Bourbon.
Job Description SummaryJob Description SummaryThis position is responsible for the packing of hash brown patties into the container. This position is also responsible for the inspection of visible blemishes, foreign material, misshapen units, and the insurance of a sound quality product.
Job DescriptionJob Description
Other duties may be assigned.
Make up cases (if Wexxar is down) and place on case conveyer to be filled
Ensure the proper count of product is in each container
Ensure the container has a legible code and is fit for use
Monitor conditions of containers
Monitor the line is operating smoothly and help where necessary
Add crude trays to the tray maker when necessary
Unplug tray maker when necessary
Fold stickers and place into container when spec calls
Ensure product is trayed and cased correctly and efficiently with minimal amount of waste
Ensure the shrink wrap, drop bags and overall condition of the pack wrap is in good condition prior to casing
Ensure the containers have the appropriate case amount in accordance with customer and case specifications
Strip out product to garbage when necessary
Aid in maintaining sanitation of the assigned work area
Maintain good housekeeping in his/her assigned area: Sweep with a broom and/or squeegee and shovel
Inform the Supervisor immediately of any finished product change, excessive waste, and/or any unusual condition
Report any personnel problems, safety violations or hazards, infractions of plant rules, etc. to the Supervisor
Help train new personnel in the position of handpack
Performs other duties as assigned by supervisory or lead personnel.
Assist with general housekeeping, dump to bulk or clean up when job duties permit
Rework damaged or restricted cases and bags of product
Maintain a neat and clean work area at all times, and exhibit good personal hygiene
Rework potato product as needed
Being actively engaged in safety, participating in safety programs, engaged in safety activities, performing risk assessments and demonstrating ownership as well as leadership in personal safety and the safety of other team members.
Basic and Preferred QualificationsBasic and Preferred Qualifications
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Have the ability and willingness to follow instructions
Must be able to perform trim line duties
Sanitation qualified required. If not qualified, will be trained.
Lock-out/tag-out qualified required. If not qualified, will be trained.
Must be able to perform cold inspection duties at any given moment
Must have good work performance
Read, understand, and obey all plant rules and practice safety as outlined in the employee handbook
Be physically able to perform the work
Must be conscientious and consistent in his/her work
Be knowledgeable of proper body mechanics and safe lifting techniques
Work as a team with all other employees in the hand pack area to insure work progresses as smoothly as possible
Possess a working knowledge of how the equipment works
EDUCATION
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
SKILLS
Effectively communicate in English verbally and in writing. Ability to apply common sense understanding to carry out simple one-or two-step instructions. The proper use of Lockouts, safety procedures, and constant awareness of safety. Be knowledgeable of the potential hazards and safety procedures associated with the task being done. Tools such as shovels, squeegees, brooms, and scrub brushes will be used.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Will regularly be exposed to moving mechanical parts
May be occasionally exposed to fumes or airborne particles and toxic or caustic chemicals
May be exposed to cold, hot, and humid conditions
The noise level in the work environment is usually very loud
Feb 05, 2025
Full time
Job Description SummaryJob Description SummaryThis position is responsible for the packing of hash brown patties into the container. This position is also responsible for the inspection of visible blemishes, foreign material, misshapen units, and the insurance of a sound quality product.
Job DescriptionJob Description
Other duties may be assigned.
Make up cases (if Wexxar is down) and place on case conveyer to be filled
Ensure the proper count of product is in each container
Ensure the container has a legible code and is fit for use
Monitor conditions of containers
Monitor the line is operating smoothly and help where necessary
Add crude trays to the tray maker when necessary
Unplug tray maker when necessary
Fold stickers and place into container when spec calls
Ensure product is trayed and cased correctly and efficiently with minimal amount of waste
Ensure the shrink wrap, drop bags and overall condition of the pack wrap is in good condition prior to casing
Ensure the containers have the appropriate case amount in accordance with customer and case specifications
Strip out product to garbage when necessary
Aid in maintaining sanitation of the assigned work area
Maintain good housekeeping in his/her assigned area: Sweep with a broom and/or squeegee and shovel
Inform the Supervisor immediately of any finished product change, excessive waste, and/or any unusual condition
Report any personnel problems, safety violations or hazards, infractions of plant rules, etc. to the Supervisor
Help train new personnel in the position of handpack
Performs other duties as assigned by supervisory or lead personnel.
Assist with general housekeeping, dump to bulk or clean up when job duties permit
Rework damaged or restricted cases and bags of product
Maintain a neat and clean work area at all times, and exhibit good personal hygiene
Rework potato product as needed
Being actively engaged in safety, participating in safety programs, engaged in safety activities, performing risk assessments and demonstrating ownership as well as leadership in personal safety and the safety of other team members.
Basic and Preferred QualificationsBasic and Preferred Qualifications
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Have the ability and willingness to follow instructions
Must be able to perform trim line duties
Sanitation qualified required. If not qualified, will be trained.
Lock-out/tag-out qualified required. If not qualified, will be trained.
Must be able to perform cold inspection duties at any given moment
Must have good work performance
Read, understand, and obey all plant rules and practice safety as outlined in the employee handbook
Be physically able to perform the work
Must be conscientious and consistent in his/her work
Be knowledgeable of proper body mechanics and safe lifting techniques
Work as a team with all other employees in the hand pack area to insure work progresses as smoothly as possible
Possess a working knowledge of how the equipment works
EDUCATION
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
SKILLS
Effectively communicate in English verbally and in writing. Ability to apply common sense understanding to carry out simple one-or two-step instructions. The proper use of Lockouts, safety procedures, and constant awareness of safety. Be knowledgeable of the potential hazards and safety procedures associated with the task being done. Tools such as shovels, squeegees, brooms, and scrub brushes will be used.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Will regularly be exposed to moving mechanical parts
May be occasionally exposed to fumes or airborne particles and toxic or caustic chemicals
May be exposed to cold, hot, and humid conditions
The noise level in the work environment is usually very loud
Position Summary
The Sales and Event Coordinator is responsible for scheduling and leading events that take place at the Lewisville Grand Theater. These events may come in the form of rental events, city sponsored programming, or special events. Other duties may include fiscal management of assigned budgets; assisting with marketing efforts for rental clients; and marketing and networking efforts on behalf of the Arts Center to solicit new business. Some evenings and weekend shifts will be required to oversee events in the facility or during City of Lewisville Special Events. Compensation : The annual salary range for this position is $55,011.09-$61,345.70, which represents the hiring range for new employees based on factors such as education, experience, certifications, and licenses. The full salary range extends up to $78,349.13, providing opportunities for salary growth as employees gain experience, develop skills, and demonstrate strong performance over time.
Essential Functions
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodation so that qualified employees can perform the essential functions of the job.
Oversees rental sales program handling initial event rental inquiries through phone, email, and walk-ins; creating, sending, and maintaining event paperwork; collecting payments; sending late notices; and assisting in event planning, set up, and execution.
Manages the food and beverage catering applications including assuring that vendors’ files contain complete and current information and proof of insurance and following up with them to ensure policy and contract compliance.
Represents facility in business associations such as Lewisville Area Chamber of Commerce Leads Group.
Participates with the Arts Center Manager and Theater Arts Center Specialists in evaluation of operating policies and procedures and development of changes for process improvement.
Assists the Arts Center Manager in marketing efforts by working with clients on provision of marketing materials and distribution of the materials to appropriate City staff; participating in Social Media marketing strategy development; and working with contractors on development of marketing materials for the facility.
Serves as team leader in advancing events for the facility, deferring to the Operations Coordinator or Arts Center Specialists in areas such as lighting and audio requirements.
Coordinates event schedules, communicating with staff, clients, and contractors to avoid conflicts due to inappropriate adjacencies or insufficient transition times.
Leads event coordination of select events.
Participates in evaluation of staffing needs for events.
Provides follow-up to assure that clients provide all information about insurance, marketing, catering, beverage service schedules, tech requirements, and all other matters related to the proposed events before a contract is generated.
Encourages, promotes and markets the use of the Arts Center to maximize revenue while maintaining the integrity of the community arts programming.
Performs all other related duties as assigned.
AREA SPECIFIC ESSENTIAL FUNCTIONS Rentals and Users
Responsible for coordinating all facility space scheduling, contracting, and fee collection efforts for all rental events at the Lewisville Grand Theater.
Oversees creation and processing of facility use agreements, invoicing, deposits, and deposit balance refunds (post event) for all Arts Center rental events.
Participates with the Arts Center Manager, Operations Coordinator, and Arts Center Specialists in evaluation of operating policies and procedures and development of changes for process improvement.
Ensures that clients are fully informed as to their rights and responsibilities when using the facilities for their events and coordinates with management on generation and execution of Facility Use Agreements.
Position Qualifications
Education : Bachelor’s Degree in Business Administration, Hospitality, Arts Administration, or a related field. Experience: Two (2) years of event planning experience required. Two (2) years of experience in a multi-use public facility setting preferred. Five (5) years of event planning experience, preferred. Any combination of related education, experience, certifications, and licenses that will result in a candidate successfully performing the essential functions of the job is an acceptable substitute for the above specified education and experience requirements. Licenses and Certifications: None. Conditions of Employment: Must submit to and pass a criminal background and pre-employment drug test. REQUIRED KNOWLEDGE, SKILLS & ABILITIES Knowledge of: Social media content generation and account management; ticketing and box office software; event planning, program coordination, talent booking or similar experience; customer service and communications; facility operations and event planning and management; cash handling; and event booking software and common business software such as Word, Excel, and PowerPoint. Skills in: Prioritizing, organizing workload, handling multiple responsibilities and meeting deadlines; understanding complex rules and policies; learning and becoming proficient in use of new software systems and technology; communication effectively with diverse, and sometimes difficult individuals and calmly and efficiently handling situations ranging from routine to emergency; using a personal computer including Microsoft Office, Open Office or similar word processing programs, e-mail, and the internet; contributing as a member of a team; accepting responsibility for his/her actions; performing work accurately and thoroughly; following instructions, safety practices, and standard operating procedures in performing assigned tasks; communicating effectively, clearly, and concisely both orally and in writing; being punctual and attending work regularly; and working effectively with people regardless of their age, gender, race, ethnicity, religion, or job type. Physical Demands and Working Conditions : This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment; vision to read printed materials and a computer screen; hearing and speech to communicate in person and over the telephone. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 25 pounds. Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. The City of Lewisville has reviewed this job description to ensure that essential functions and basic duties have been included. The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all functions, responsibilities, skills, and abilities, which may be required. Additional functions and requirements may be assigned by supervisors as deemed appropriate. The position also requires meeting the essential requirements of the Physical Demands and Working Conditions, with or without reasonable accommodation. Levels of positions within a class series are distinguished by the level of responsibility assumed, the complexity of duties assigned, the independence of action taken, the nature of the public contact made, and the impact and span of tasks performed. This job description is not an employment agreement or contract. The City of Lewisville has the exclusive right to alter this job description at any time without notice.
Work Hours
Mostly regular M-F ,9a-6p, but some nights and weekends required.
Feb 03, 2025
Full time
Position Summary
The Sales and Event Coordinator is responsible for scheduling and leading events that take place at the Lewisville Grand Theater. These events may come in the form of rental events, city sponsored programming, or special events. Other duties may include fiscal management of assigned budgets; assisting with marketing efforts for rental clients; and marketing and networking efforts on behalf of the Arts Center to solicit new business. Some evenings and weekend shifts will be required to oversee events in the facility or during City of Lewisville Special Events. Compensation : The annual salary range for this position is $55,011.09-$61,345.70, which represents the hiring range for new employees based on factors such as education, experience, certifications, and licenses. The full salary range extends up to $78,349.13, providing opportunities for salary growth as employees gain experience, develop skills, and demonstrate strong performance over time.
Essential Functions
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodation so that qualified employees can perform the essential functions of the job.
Oversees rental sales program handling initial event rental inquiries through phone, email, and walk-ins; creating, sending, and maintaining event paperwork; collecting payments; sending late notices; and assisting in event planning, set up, and execution.
Manages the food and beverage catering applications including assuring that vendors’ files contain complete and current information and proof of insurance and following up with them to ensure policy and contract compliance.
Represents facility in business associations such as Lewisville Area Chamber of Commerce Leads Group.
Participates with the Arts Center Manager and Theater Arts Center Specialists in evaluation of operating policies and procedures and development of changes for process improvement.
Assists the Arts Center Manager in marketing efforts by working with clients on provision of marketing materials and distribution of the materials to appropriate City staff; participating in Social Media marketing strategy development; and working with contractors on development of marketing materials for the facility.
Serves as team leader in advancing events for the facility, deferring to the Operations Coordinator or Arts Center Specialists in areas such as lighting and audio requirements.
Coordinates event schedules, communicating with staff, clients, and contractors to avoid conflicts due to inappropriate adjacencies or insufficient transition times.
Leads event coordination of select events.
Participates in evaluation of staffing needs for events.
Provides follow-up to assure that clients provide all information about insurance, marketing, catering, beverage service schedules, tech requirements, and all other matters related to the proposed events before a contract is generated.
Encourages, promotes and markets the use of the Arts Center to maximize revenue while maintaining the integrity of the community arts programming.
Performs all other related duties as assigned.
AREA SPECIFIC ESSENTIAL FUNCTIONS Rentals and Users
Responsible for coordinating all facility space scheduling, contracting, and fee collection efforts for all rental events at the Lewisville Grand Theater.
Oversees creation and processing of facility use agreements, invoicing, deposits, and deposit balance refunds (post event) for all Arts Center rental events.
Participates with the Arts Center Manager, Operations Coordinator, and Arts Center Specialists in evaluation of operating policies and procedures and development of changes for process improvement.
Ensures that clients are fully informed as to their rights and responsibilities when using the facilities for their events and coordinates with management on generation and execution of Facility Use Agreements.
Position Qualifications
Education : Bachelor’s Degree in Business Administration, Hospitality, Arts Administration, or a related field. Experience: Two (2) years of event planning experience required. Two (2) years of experience in a multi-use public facility setting preferred. Five (5) years of event planning experience, preferred. Any combination of related education, experience, certifications, and licenses that will result in a candidate successfully performing the essential functions of the job is an acceptable substitute for the above specified education and experience requirements. Licenses and Certifications: None. Conditions of Employment: Must submit to and pass a criminal background and pre-employment drug test. REQUIRED KNOWLEDGE, SKILLS & ABILITIES Knowledge of: Social media content generation and account management; ticketing and box office software; event planning, program coordination, talent booking or similar experience; customer service and communications; facility operations and event planning and management; cash handling; and event booking software and common business software such as Word, Excel, and PowerPoint. Skills in: Prioritizing, organizing workload, handling multiple responsibilities and meeting deadlines; understanding complex rules and policies; learning and becoming proficient in use of new software systems and technology; communication effectively with diverse, and sometimes difficult individuals and calmly and efficiently handling situations ranging from routine to emergency; using a personal computer including Microsoft Office, Open Office or similar word processing programs, e-mail, and the internet; contributing as a member of a team; accepting responsibility for his/her actions; performing work accurately and thoroughly; following instructions, safety practices, and standard operating procedures in performing assigned tasks; communicating effectively, clearly, and concisely both orally and in writing; being punctual and attending work regularly; and working effectively with people regardless of their age, gender, race, ethnicity, religion, or job type. Physical Demands and Working Conditions : This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment; vision to read printed materials and a computer screen; hearing and speech to communicate in person and over the telephone. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 25 pounds. Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. The City of Lewisville has reviewed this job description to ensure that essential functions and basic duties have been included. The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all functions, responsibilities, skills, and abilities, which may be required. Additional functions and requirements may be assigned by supervisors as deemed appropriate. The position also requires meeting the essential requirements of the Physical Demands and Working Conditions, with or without reasonable accommodation. Levels of positions within a class series are distinguished by the level of responsibility assumed, the complexity of duties assigned, the independence of action taken, the nature of the public contact made, and the impact and span of tasks performed. This job description is not an employment agreement or contract. The City of Lewisville has the exclusive right to alter this job description at any time without notice.
Work Hours
Mostly regular M-F ,9a-6p, but some nights and weekends required.
C2C INNOVATIVE SOLUTIONS
https://www.c2cinc.com/
Please visit our Career Center to Apply and View the Full Job Description!
https://jobs.tmf.org/
Please make sure your application is complete, including your education, employment history, and any other applicable sections. Initial screening is based on the minimum requirements as defined in the job posting, such as education, experience, licenses, and certifications. Your experience should also address the knowledge, skills and abilities needed for the role. Incomplete applications will not be considered.
*This position is located Remote Anywhere US*
Position Purpose:
Performs complex (journey-level) work. Provides dissatisfied providers and/or suppliers the opportunity to present documentation or evidence to demonstrate why an appeal or rebuttal for an enrollment denial, revocation, or suspension should or should not be allowed. Provides an independent decision based on the documentation, facts, laws, regulations, and guidelines. Works under general supervision, with moderate latitude for the use of initiative and independent judgment.
Essential Responsibilities:
Reviews case file, writes a decision that is clear, concise, and impartial and supports the decision made.
Makes sound, independent decisions based on evidence in accordance with statutes, regulation, rulings, and policy.
Acts as internal consultant by providing guidance and support to assist Appeals specialist, Project Manager, and QA Manager in the development of written decisions.
Provides high quality customer service to all providers/suppliers/properly appointed representatives as it relates to the submission, processing, and issuance of decisions.
Minimum Qualifications
Education and Experience (Per Contract Requirements)
Bachelor’s degree from an accredited college or university and Three (3) years experience in healthcare regulatory interpretation/application and/or healthcare compliance OR Paralegal Certificate from an accredited institution and Three (3) years experience working as a paralegal
Legal writing experience, preferred
Benefits
C2C offers an excellent benefits package, including:
Medical, dental, vision, life, accidental death and dismemberment, and short and long-term disability insurance
Section 125 plan
401K
Competitive salary
License/credentials reimbursement
Tuition Reimbursement
EOE Minorities/Females/Vet/Disability
Jan 10, 2025
Full time
C2C INNOVATIVE SOLUTIONS
https://www.c2cinc.com/
Please visit our Career Center to Apply and View the Full Job Description!
https://jobs.tmf.org/
Please make sure your application is complete, including your education, employment history, and any other applicable sections. Initial screening is based on the minimum requirements as defined in the job posting, such as education, experience, licenses, and certifications. Your experience should also address the knowledge, skills and abilities needed for the role. Incomplete applications will not be considered.
*This position is located Remote Anywhere US*
Position Purpose:
Performs complex (journey-level) work. Provides dissatisfied providers and/or suppliers the opportunity to present documentation or evidence to demonstrate why an appeal or rebuttal for an enrollment denial, revocation, or suspension should or should not be allowed. Provides an independent decision based on the documentation, facts, laws, regulations, and guidelines. Works under general supervision, with moderate latitude for the use of initiative and independent judgment.
Essential Responsibilities:
Reviews case file, writes a decision that is clear, concise, and impartial and supports the decision made.
Makes sound, independent decisions based on evidence in accordance with statutes, regulation, rulings, and policy.
Acts as internal consultant by providing guidance and support to assist Appeals specialist, Project Manager, and QA Manager in the development of written decisions.
Provides high quality customer service to all providers/suppliers/properly appointed representatives as it relates to the submission, processing, and issuance of decisions.
Minimum Qualifications
Education and Experience (Per Contract Requirements)
Bachelor’s degree from an accredited college or university and Three (3) years experience in healthcare regulatory interpretation/application and/or healthcare compliance OR Paralegal Certificate from an accredited institution and Three (3) years experience working as a paralegal
Legal writing experience, preferred
Benefits
C2C offers an excellent benefits package, including:
Medical, dental, vision, life, accidental death and dismemberment, and short and long-term disability insurance
Section 125 plan
401K
Competitive salary
License/credentials reimbursement
Tuition Reimbursement
EOE Minorities/Females/Vet/Disability
Illinois Department of Human Services
658 E State St, Jacksonville, IL 62650
***Must apply on our website *** (Please copy the link and paste it into your internet browser)
https://illinois.jobs2web.com/job-invite/43100/
Agency: Department of Human Service
Location: Jacksonville, IL, US, 62650
Opening Date : 1/03/2025
Closing Date : 1/16/2025
Salary: Anticipated Salary $6,005-$8,678/month ($72,060-$104,136/year)
County: Morgan
Number of Vacancies : 1
***MUST APPLY ONLINE ***
This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position. While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended. Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.
Posting Identification Number: 43100
Why Work for Illinois?
Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home. No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
Position Overview
The Illinois School for the Visually Impaired is seeking to hire a Rehab/Mobility Instructor who provides professional instruction and counseling to persons who are blind, visually impaired and deaf/blind. This position conducts ongoing evaluations of assigned students; prepares orientation and mobility component for the Individualized Educational Programs with assistance of parents, local education agency representatives and other school staff so as to include present levels of performance, long range goals, short term objectives and related services; serves as designated lead worker to lower level staff; develops and continues to evaluate the sequential instructional curriculum for orientation and mobility to meet the needs of all students on campus; maintains and provides written reports of student progress and supervises the use and care of equipment and supplies.
Essential Functions
Provides professional instruction and counseling to persons who are blind, visually impaired and deaf/blind.
Conducts ongoing evaluations of assigned students.
Serves as designated lead worker to lower-level staff.
Develops and continues to evaluate the sequential instructional curriculum for orientation and mobility to meet the needs of all students on campus.
Maintains and provides written reports of student progress.
Supervises the use and care of equipment and supplies.
Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
Requires a Master’s degree in Orientation and Mobility from an accredited college or university.
Requires certification as an Orientation and Mobility specialist (COMS).
Requires one-year (1) professional experience in orientation and mobility such as could be gained from completion of an agency-sponsored training program.
Preferred Qualifications
One (1) year of professional experience working with the principles of home management, personal hygiene and communication skills, and mobility skills as they relate to persons who are blind, visually impaired, or Deafblind.
One (1) year of professional experience working with the possible effects of loss of vision on personality in relation to emotional and vocational adjustment.
One (1) year of professional experience working with federal, state, and local laws and regulations governing rehabilitation and education.
One (1) year of professional experience teaching, reading, and writing of Braille.
One (1) year of professional experience evaluating, planning, reviewing, and assessing progress of a specialized program for individual customers.
One (1) year of professional experience demonstrating ability to instruct and develop sequential instructional and vocational plans.
Conditions of Employment
Requires ability to pass the IDHS background check.
Requires ability to pass a drug screen for drugs prohibited from recreational use under Illinois Law.
*The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.
Work Hours: Mon-Fri, 8am-4pm; 30 minute unpaid lunch. Work Location: 658 E State St, Jacksonville, IL 62650
Division of Rehabilitation Services
Illinois School for the Visually Impaired
Vocational/Orientation & Mobility Agency Contact: DHS.HiringUnit@illinois.gov Posting Group: Social Services
About the Agency:
The Illinois Department of Human Services serves families in need all across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.
As a State of Illinois Employee, you will receive a robust benefit package that includes the following:
A Pension Program Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
3 Paid Personal Business Days annually
12 Paid Sick Days annually (Sick days carry over from year to year) 10-25 Days of Paid Vacation time annually - (10 days in year one of employment) * Personal, Sick, & Vacation rates modified for 12-hour Work Schedules (as applicable)
13 Paid Holidays annually, 14 on even numbered years
Flexible Work Schedules (when available dependent upon position)
12 Weeks Paid Parental Leave
Deferred Compensation Program - A supplemental retirement plan
Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility
5% Salary Differential for Bilingual Positions
Commuter Savings Program (Chicago only)
For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx
Jan 03, 2025
Full time
***Must apply on our website *** (Please copy the link and paste it into your internet browser)
https://illinois.jobs2web.com/job-invite/43100/
Agency: Department of Human Service
Location: Jacksonville, IL, US, 62650
Opening Date : 1/03/2025
Closing Date : 1/16/2025
Salary: Anticipated Salary $6,005-$8,678/month ($72,060-$104,136/year)
County: Morgan
Number of Vacancies : 1
***MUST APPLY ONLINE ***
This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position. While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended. Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.
Posting Identification Number: 43100
Why Work for Illinois?
Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home. No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
Position Overview
The Illinois School for the Visually Impaired is seeking to hire a Rehab/Mobility Instructor who provides professional instruction and counseling to persons who are blind, visually impaired and deaf/blind. This position conducts ongoing evaluations of assigned students; prepares orientation and mobility component for the Individualized Educational Programs with assistance of parents, local education agency representatives and other school staff so as to include present levels of performance, long range goals, short term objectives and related services; serves as designated lead worker to lower level staff; develops and continues to evaluate the sequential instructional curriculum for orientation and mobility to meet the needs of all students on campus; maintains and provides written reports of student progress and supervises the use and care of equipment and supplies.
Essential Functions
Provides professional instruction and counseling to persons who are blind, visually impaired and deaf/blind.
Conducts ongoing evaluations of assigned students.
Serves as designated lead worker to lower-level staff.
Develops and continues to evaluate the sequential instructional curriculum for orientation and mobility to meet the needs of all students on campus.
Maintains and provides written reports of student progress.
Supervises the use and care of equipment and supplies.
Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
Requires a Master’s degree in Orientation and Mobility from an accredited college or university.
Requires certification as an Orientation and Mobility specialist (COMS).
Requires one-year (1) professional experience in orientation and mobility such as could be gained from completion of an agency-sponsored training program.
Preferred Qualifications
One (1) year of professional experience working with the principles of home management, personal hygiene and communication skills, and mobility skills as they relate to persons who are blind, visually impaired, or Deafblind.
One (1) year of professional experience working with the possible effects of loss of vision on personality in relation to emotional and vocational adjustment.
One (1) year of professional experience working with federal, state, and local laws and regulations governing rehabilitation and education.
One (1) year of professional experience teaching, reading, and writing of Braille.
One (1) year of professional experience evaluating, planning, reviewing, and assessing progress of a specialized program for individual customers.
One (1) year of professional experience demonstrating ability to instruct and develop sequential instructional and vocational plans.
Conditions of Employment
Requires ability to pass the IDHS background check.
Requires ability to pass a drug screen for drugs prohibited from recreational use under Illinois Law.
*The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.
Work Hours: Mon-Fri, 8am-4pm; 30 minute unpaid lunch. Work Location: 658 E State St, Jacksonville, IL 62650
Division of Rehabilitation Services
Illinois School for the Visually Impaired
Vocational/Orientation & Mobility Agency Contact: DHS.HiringUnit@illinois.gov Posting Group: Social Services
About the Agency:
The Illinois Department of Human Services serves families in need all across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.
As a State of Illinois Employee, you will receive a robust benefit package that includes the following:
A Pension Program Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
3 Paid Personal Business Days annually
12 Paid Sick Days annually (Sick days carry over from year to year) 10-25 Days of Paid Vacation time annually - (10 days in year one of employment) * Personal, Sick, & Vacation rates modified for 12-hour Work Schedules (as applicable)
13 Paid Holidays annually, 14 on even numbered years
Flexible Work Schedules (when available dependent upon position)
12 Weeks Paid Parental Leave
Deferred Compensation Program - A supplemental retirement plan
Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility
5% Salary Differential for Bilingual Positions
Commuter Savings Program (Chicago only)
For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx
Foundever
4600 Towson Ave #275, Fort Smith, AR 72901
Bilingual Spanish/ English Customer Service Representative
¿Te gusta ayudar a los demás? ¿Eres fluido en inglés y español?
Join our dynamic team at Foundever in Fort Smith, AR where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join us on-site at our office located at 4600 Towson Ave #275, Fort Smith, AR 72901. Please note that candidates must reside within commuting distance to our office.
About Foundever
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology, and expertise are designed to support the operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Why You Should Join Us
Competitive Pay: Starting at $19/hour, with paid training at $15/hour.
Work Schedule: Minimum 40 hours per week, with weekend availability as needed.
Comprehensive Benefits: 401(k), medical, dental, vision, wellness programs, paid time off, and employee discounts.
Growth Opportunities: Clear pathways for career advancement within the company.
What We’re Looking For
Bilingual Proficiency: Must speak fluent English and Spanish
Location: Must reside in Fort Smith, AR, or within commuting distance
Age Requirement: Must be at least 18 years old
Education: High school diploma or GED equivalent is required
Experience: Preferred 6 months to 1 year of relevant work experience
Availability: Must have flexible availability during operating hours
Customer Service Skills: A professional attitude and strong aptitude for customer service are essential
Key Skills
Tech-Savvy: Proficient in navigating system tools to search for information and answers
Customer Service Excellence: Demonstrated ability to deliver exceptional service consistently
Reliability: Dependable and responsible, with a strong commitment to your role
Critical Thinking: Capable of assessing situations and developing empathetic solutions
Service Orientation: A personal drive to serve others with compassion and professionalism
Organizational Skills: Strong organizational abilities to manage tasks effectively
Self-Motivated Learner: Ability to independently learn and successfully pass the paid training provided by Foundever.
Military Partners
We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce.
Equal Opportunity Employment (EEO)
Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity, and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
Interested in Becoming Part of Our Team?
Visit us at https://foundever.com/ and connect with us on Facebook , LinkedIn , and Twitter .
Dec 18, 2024
Full time
Bilingual Spanish/ English Customer Service Representative
¿Te gusta ayudar a los demás? ¿Eres fluido en inglés y español?
Join our dynamic team at Foundever in Fort Smith, AR where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join us on-site at our office located at 4600 Towson Ave #275, Fort Smith, AR 72901. Please note that candidates must reside within commuting distance to our office.
About Foundever
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology, and expertise are designed to support the operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Why You Should Join Us
Competitive Pay: Starting at $19/hour, with paid training at $15/hour.
Work Schedule: Minimum 40 hours per week, with weekend availability as needed.
Comprehensive Benefits: 401(k), medical, dental, vision, wellness programs, paid time off, and employee discounts.
Growth Opportunities: Clear pathways for career advancement within the company.
What We’re Looking For
Bilingual Proficiency: Must speak fluent English and Spanish
Location: Must reside in Fort Smith, AR, or within commuting distance
Age Requirement: Must be at least 18 years old
Education: High school diploma or GED equivalent is required
Experience: Preferred 6 months to 1 year of relevant work experience
Availability: Must have flexible availability during operating hours
Customer Service Skills: A professional attitude and strong aptitude for customer service are essential
Key Skills
Tech-Savvy: Proficient in navigating system tools to search for information and answers
Customer Service Excellence: Demonstrated ability to deliver exceptional service consistently
Reliability: Dependable and responsible, with a strong commitment to your role
Critical Thinking: Capable of assessing situations and developing empathetic solutions
Service Orientation: A personal drive to serve others with compassion and professionalism
Organizational Skills: Strong organizational abilities to manage tasks effectively
Self-Motivated Learner: Ability to independently learn and successfully pass the paid training provided by Foundever.
Military Partners
We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce.
Equal Opportunity Employment (EEO)
Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity, and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
Interested in Becoming Part of Our Team?
Visit us at https://foundever.com/ and connect with us on Facebook , LinkedIn , and Twitter .
Illinois Department of Human Services
658 E State St, Jacksonville, IL 62650
***Must apply on our website *** (Please copy the link and paste it into your internet browser)
https://illinois.jobs2web.com/job-invite/43100/
Agency: Department of Human Service
Location: Jacksonville, IL, US, 62650
Opening Date : 12/05/2024
Closing Date : 12/20/2024
Salary: Anticipated Salary $6,005-$8,678/month ($72,060-$104,136/year)
County: Morgan
Number of Vacancies : 1
***MUST APPLY ONLINE ***
This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position. While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended. Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.
Posting Identification Number: 43100
Why Work for Illinois?
Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home. No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
Position Overview
The Illinois School for the Visually Impaired is seeking to hire a Rehab/Mobility Instructor who provides professional instruction and counseling to persons who are blind, visually impaired and deaf/blind. This position conducts ongoing evaluations of assigned students; prepares orientation and mobility component for the Individualized Educational Programs with assistance of parents, local education agency representatives and other school staff so as to include present levels of performance, long range goals, short term objectives and related services; serves as designated lead worker to lower level staff; develops and continues to evaluate the sequential instructional curriculum for orientation and mobility to meet the needs of all students on campus; maintains and provides written reports of student progress and supervises the use and care of equipment and supplies.
Essential Functions
Provides professional instruction and counseling to persons who are blind, visually impaired and deaf/blind.
Conducts ongoing evaluations of assigned students.
Serves as designated lead worker to lower-level staff.
Develops and continues to evaluate the sequential instructional curriculum for orientation and mobility to meet the needs of all students on campus.
Maintains and provides written reports of student progress.
Supervises the use and care of equipment and supplies.
Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
Requires a Master’s degree in Orientation and Mobility from an accredited college or university.
Requires certification as an Orientation and Mobility specialist (COMS).
Requires one-year (1) professional experience in orientation and mobility such as could be gained from completion of an agency-sponsored training program.
Preferred Qualifications
One (1) year of professional experience working with the principles of home management, personal hygiene and communication skills, and mobility skills as they relate to persons who are blind, visually impaired, or Deafblind.
One (1) year of professional experience working with the possible effects of loss of vision on personality in relation to emotional and vocational adjustment.
One (1) year of professional experience working with federal, state, and local laws and regulations governing rehabilitation and education.
One (1) year of professional experience teaching, reading, and writing of Braille.
One (1) year of professional experience evaluating, planning, reviewing, and assessing progress of a specialized program for individual customers.
One (1) year of professional experience demonstrating ability to instruct and develop sequential instructional and vocational plans.
Conditions of Employment
Requires ability to pass the IDHS background check.
Requires ability to pass a drug screen for drugs prohibited from recreational use under Illinois Law.
*The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.
Work Hours: Mon-Fri, 8am-4pm; 30 minute unpaid lunch. Work Location: 658 E State St, Jacksonville, IL 62650
Division of Rehabilitation Services
Illinois School for the Visually Impaired
Vocational/Orientation & Mobility Agency Contact: DHS.HiringUnit@illinois.gov Posting Group: Social Services
About the Agency:
The Illinois Department of Human Services serves families in need all across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.
As a State of Illinois Employee, you will receive a robust benefit package that includes the following:
A Pension Program Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
3 Paid Personal Business Days annually
12 Paid Sick Days annually (Sick days carry over from year to year) 10-25 Days of Paid Vacation time annually - (10 days in year one of employment) * Personal, Sick, & Vacation rates modified for 12-hour Work Schedules (as applicable)
13 Paid Holidays annually, 14 on even numbered years
Flexible Work Schedules (when available dependent upon position)
12 Weeks Paid Parental Leave
Deferred Compensation Program - A supplemental retirement plan
Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility
5% Salary Differential for Bilingual Positions
Commuter Savings Program (Chicago only)
For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx
Dec 13, 2024
Full time
***Must apply on our website *** (Please copy the link and paste it into your internet browser)
https://illinois.jobs2web.com/job-invite/43100/
Agency: Department of Human Service
Location: Jacksonville, IL, US, 62650
Opening Date : 12/05/2024
Closing Date : 12/20/2024
Salary: Anticipated Salary $6,005-$8,678/month ($72,060-$104,136/year)
County: Morgan
Number of Vacancies : 1
***MUST APPLY ONLINE ***
This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position. While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended. Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.
Posting Identification Number: 43100
Why Work for Illinois?
Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home. No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
Position Overview
The Illinois School for the Visually Impaired is seeking to hire a Rehab/Mobility Instructor who provides professional instruction and counseling to persons who are blind, visually impaired and deaf/blind. This position conducts ongoing evaluations of assigned students; prepares orientation and mobility component for the Individualized Educational Programs with assistance of parents, local education agency representatives and other school staff so as to include present levels of performance, long range goals, short term objectives and related services; serves as designated lead worker to lower level staff; develops and continues to evaluate the sequential instructional curriculum for orientation and mobility to meet the needs of all students on campus; maintains and provides written reports of student progress and supervises the use and care of equipment and supplies.
Essential Functions
Provides professional instruction and counseling to persons who are blind, visually impaired and deaf/blind.
Conducts ongoing evaluations of assigned students.
Serves as designated lead worker to lower-level staff.
Develops and continues to evaluate the sequential instructional curriculum for orientation and mobility to meet the needs of all students on campus.
Maintains and provides written reports of student progress.
Supervises the use and care of equipment and supplies.
Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
Requires a Master’s degree in Orientation and Mobility from an accredited college or university.
Requires certification as an Orientation and Mobility specialist (COMS).
Requires one-year (1) professional experience in orientation and mobility such as could be gained from completion of an agency-sponsored training program.
Preferred Qualifications
One (1) year of professional experience working with the principles of home management, personal hygiene and communication skills, and mobility skills as they relate to persons who are blind, visually impaired, or Deafblind.
One (1) year of professional experience working with the possible effects of loss of vision on personality in relation to emotional and vocational adjustment.
One (1) year of professional experience working with federal, state, and local laws and regulations governing rehabilitation and education.
One (1) year of professional experience teaching, reading, and writing of Braille.
One (1) year of professional experience evaluating, planning, reviewing, and assessing progress of a specialized program for individual customers.
One (1) year of professional experience demonstrating ability to instruct and develop sequential instructional and vocational plans.
Conditions of Employment
Requires ability to pass the IDHS background check.
Requires ability to pass a drug screen for drugs prohibited from recreational use under Illinois Law.
*The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.
Work Hours: Mon-Fri, 8am-4pm; 30 minute unpaid lunch. Work Location: 658 E State St, Jacksonville, IL 62650
Division of Rehabilitation Services
Illinois School for the Visually Impaired
Vocational/Orientation & Mobility Agency Contact: DHS.HiringUnit@illinois.gov Posting Group: Social Services
About the Agency:
The Illinois Department of Human Services serves families in need all across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.
As a State of Illinois Employee, you will receive a robust benefit package that includes the following:
A Pension Program Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
3 Paid Personal Business Days annually
12 Paid Sick Days annually (Sick days carry over from year to year) 10-25 Days of Paid Vacation time annually - (10 days in year one of employment) * Personal, Sick, & Vacation rates modified for 12-hour Work Schedules (as applicable)
13 Paid Holidays annually, 14 on even numbered years
Flexible Work Schedules (when available dependent upon position)
12 Weeks Paid Parental Leave
Deferred Compensation Program - A supplemental retirement plan
Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility
5% Salary Differential for Bilingual Positions
Commuter Savings Program (Chicago only)
For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx
Do you have a desire to help fellow Oregonians resolve concerns for Medicaid and Oregon Health plan? If you have customer service experience that includes explanation of rules, regulations, and policies, we want you to apply for this position!
Work Location: Salem/Marion; hybrid position.
What you will do!
Customer Service Representative (two positions). These positions sit within the Medicaid Division's, Member Services, Client Enrollment and Client Services Unit which serves as first line ambassadors to Oregon Medicaid and Medicare Members. This team helps Oregon Medicaid and Medicare Members navigate their services and provide solutions and options to any member concern, in order to promote better health, better care and lower costs to the nearly 1.4 million individuals who rely upon the Oregon Health Plan (OHP) / Medicaid for their health care supports and services.
This position answers phone calls for Medicaid participants, and their representatives, provides guidance on how to access the Oregon Health Plan, and seeks to resolve any questions or concerns. Consistent and reliable attendance is required to meet the expectations of this job, to facilitate call center volume, and to ensure that OHP member calls are responded to timely.
The majority of time is spent answering participant calls and conducting the necessary follow-up research and entering accurate narratives in several databases. Specifically, in this role you will:
Provide an explanation of rules, policies, and technical procedures so recipients are able to resolve concerns about their health care, billing issues, and how to work with their Coordinated Care Organization.
Respond to correspondence by phone and/or email with participants, advocates, providers, coordinated care plans, outreach facilities, medical professionals, residential facilities, and agency staff.
Provide information regarding medical benefits by reviewing systems, assisting participants with general questions and referring callers/case to appropriate resources.
Respond in a professional manner to callers who are feeling frustrated, confused, or concerned, or who are seeking support to lodge complaints or report fraud.
Verify eligibility/coverage dates, coordinated care and third-party resources.
OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.
What's in it for you?
We offer exceptional medical, vision and dental benefits packages
https://www.oregon.gov/oha/pebb/pages/alex.aspx
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
Click here to learn more about State of Oregon benefits.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Two years of experience in customer service. One year of which must have included explanation of rules, regulations, and policies and responsibility for dealing with unique or unusual situations.
Desired Attributes
Preference may be given for Spanish-English and/or other bilingual skills or candidates speaking other of the top languages spoken by Oregon Health Plan members such as Spanish, Russian, Vietnamese, Chinese, Ukrainian, Arabic, Somali.
Demonstrates skills in the following areas:
Constructive and Collaborative Working Relationships
Critical Decision-making and Problem-solving
Customer Service and Person-centered Engagement
Data Entry Accuracy and Productivity
Workload Planning & Prioritization
Strong Oral and Written Communication, including preparation of reports.
Multi-line telephone and quality keyboarding skills
Technical and Computer Skills
Training and Technical Assistance
Application Deadline: 12/08/2024
Salary Range: $3,218 - $4,338 Monthly
Nov 26, 2024
Full time
Do you have a desire to help fellow Oregonians resolve concerns for Medicaid and Oregon Health plan? If you have customer service experience that includes explanation of rules, regulations, and policies, we want you to apply for this position!
Work Location: Salem/Marion; hybrid position.
What you will do!
Customer Service Representative (two positions). These positions sit within the Medicaid Division's, Member Services, Client Enrollment and Client Services Unit which serves as first line ambassadors to Oregon Medicaid and Medicare Members. This team helps Oregon Medicaid and Medicare Members navigate their services and provide solutions and options to any member concern, in order to promote better health, better care and lower costs to the nearly 1.4 million individuals who rely upon the Oregon Health Plan (OHP) / Medicaid for their health care supports and services.
This position answers phone calls for Medicaid participants, and their representatives, provides guidance on how to access the Oregon Health Plan, and seeks to resolve any questions or concerns. Consistent and reliable attendance is required to meet the expectations of this job, to facilitate call center volume, and to ensure that OHP member calls are responded to timely.
The majority of time is spent answering participant calls and conducting the necessary follow-up research and entering accurate narratives in several databases. Specifically, in this role you will:
Provide an explanation of rules, policies, and technical procedures so recipients are able to resolve concerns about their health care, billing issues, and how to work with their Coordinated Care Organization.
Respond to correspondence by phone and/or email with participants, advocates, providers, coordinated care plans, outreach facilities, medical professionals, residential facilities, and agency staff.
Provide information regarding medical benefits by reviewing systems, assisting participants with general questions and referring callers/case to appropriate resources.
Respond in a professional manner to callers who are feeling frustrated, confused, or concerned, or who are seeking support to lodge complaints or report fraud.
Verify eligibility/coverage dates, coordinated care and third-party resources.
OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.
What's in it for you?
We offer exceptional medical, vision and dental benefits packages
https://www.oregon.gov/oha/pebb/pages/alex.aspx
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
Click here to learn more about State of Oregon benefits.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Two years of experience in customer service. One year of which must have included explanation of rules, regulations, and policies and responsibility for dealing with unique or unusual situations.
Desired Attributes
Preference may be given for Spanish-English and/or other bilingual skills or candidates speaking other of the top languages spoken by Oregon Health Plan members such as Spanish, Russian, Vietnamese, Chinese, Ukrainian, Arabic, Somali.
Demonstrates skills in the following areas:
Constructive and Collaborative Working Relationships
Critical Decision-making and Problem-solving
Customer Service and Person-centered Engagement
Data Entry Accuracy and Productivity
Workload Planning & Prioritization
Strong Oral and Written Communication, including preparation of reports.
Multi-line telephone and quality keyboarding skills
Technical and Computer Skills
Training and Technical Assistance
Application Deadline: 12/08/2024
Salary Range: $3,218 - $4,338 Monthly
Keeping Washington Clean and Evergreen
The Climate Pollution Reduction Program (CPRP) is looking to fill an IT Business Analyst (Journey Level) position. This position is located in our Headquarters Office in Lacey, WA. Upon hire, you must live within a commutable distance from the duty station. Are you a seasoned IT professional with a passion for the environment? We have an exciting new opportunity to be a part of a growing, enthusiastic team helping Washington create a better environmental future. As the CPRP Business Analyst, you will provide guidance and assistance in the areas of IT business analysis and quality assurance on complex IT projects. In this role, you will support our team of CPRP developers with systems design, implementation, enhancement, and maintenance of new and existing applications in our agile development environment. Some of your responsibilities will include:
Requirements elicitation: serve as a facilitator with our business users to develop detailed application requirements.
Knowledge Sharing: Foster a culture of knowledge sharing within the CPRP team, facilitating learning opportunities and sharing best practices to enhance collective expertise.
Innovation and Improvement: Drive innovation and continuous improvement initiatives within the CPRP team, exploring new technologies and methodologies to enhance our systems and processes.
Adaptability: Demonstrate flexibility and adaptability in a fast-paced environment, embracing change and proactively seeking solutions to challenges as they arise.
Troubleshooting: support business users working to provide solutions to our customers.
Training: serve as Climate Pollution Reduction’s subject matter expert to train CPRP office staff on operation of CPRP systems.
Engagement: Act as a key point of contact for interested parties, ensuring their needs and concerns are effectively addressed throughout the project lifecycle.
Agency Mission: Ecology's mission is to protect, preserve and enhance the environment for current and future generations. Program Mission: The CPRP’s mission is to implement policies and programs to reduce carbon emissions in the state of Washington so that the state meets its statutory greenhouse gas emission limits. The CPRP focuses long term, requiring creative and strategic decision making for implementation to achieve broad statewide and interstate success reducing carbon emissions in the state of Washington so residents have a healthy environment and climate. Tele-work options for this position: This position will have flexibility of a hybrid schedule, empowering work from home and office, providing less time in traffic and shrinking your carbon footprint. This position will be eligible for up to an 80% tele-work schedule. Applicants with questions about position location options, tele-work, and flexible or compressed schedules are encouraged to reach out to the contact person listed below in “other information.” Schedules are dependent upon position needs and are subject to change.
Application Timeline: This position will remain open until filled; we will review applications on November 8, 2024. In order to be considered, please submit an application on or before November 7 , 2024 . If your application isn't received by this date, it may not be considered. The agency reserves the right to make a Hire any time after the initial screening date.
Please Note: We will review all applications received before the date above. Additional reviews after this date typically only occur if we have a small applicant pool, or if a successful Hire was not made. Ecology employees may be eligible for the following: Medical/Dental/Vision for employee & dependent(s) , Public Employees Retirement System (PERS) , Vacation, Sick, and other Leave *, 11 Paid Holidays per year *, Public Service Loan Forgiveness , Tuition Waiver , Long Term Disability & Life Insurance , Deferred Compensation Programs , Dependent Care Assistance Program (DCAP) , Flexible Spending Arrangement (FSA) , Employee Assistance Program , Commute Trip Reduction Incentives (Download PDF reader) , Combined Fund Drive , SmartHealth * Click here for more information
About the Department of Ecology
Protecting Washington State's environment for current and future generations is what we do every day at Ecology. We are a culture that is invested in making a difference. Join a team that is highly effective and collaborative, with leadership that embraces the value of people. To learn more, check out our Strategic Plan . Ecology cares deeply about employee wellness; we go beyond traditional benefits, proudly offering:
A healthy life/work balance by offering flexible schedules and telework options for most positions.
An Infants at Work Program that is based on the long-term health values of infant-parent bonding and breastfeeding newborns.
Continuous growth and development opportunities.
Opportunities to serve your community and make an impact through meaningful work.
Our commitment to DEIR Diversity, equity, inclusion, and respect (DEIR) are core values central to Ecology’s work. We strive to be a workplace where we are esteemed for sharing our authentic identities, while advancing our individual professional goals and collaborating to protect, preserve, and enhance the environment for current and future generations.
Diversity : We celebrate and appreciate diversity; our unique perspectives and abilities enrich us all and lead to innovative approaches and solutions.
Equity : We champion equity, recognizing that each of us need different things to thrive.
Inclusion : We intentionally create and hold space so that we all have meaningful opportunities to participate and contribute to Ecology’s work.
Respect : We treat each other with respect and dignity, acknowledging the inherent worth of our diverse perspectives and lived experiences, even in times of uncertainty and disagreement.
We believe that DEIR is both a goal and an action. We are on a journey, honoring our shared humanity and taking steps to demonstrate our commitment to a vision where each of us is heard, seen, and valued.
Duties
What makes this role unique? As Business Analyst for the Information Technology Section of the Climate Pollution Reduction Program (CPRP), you will directly contribute to the program’s mission through highly complex, large-scale software projects to support timely implementation of the program’s high impact climate portfolio, such as the Cap-and-Invest Program, Clean Fuel Standard, Hydrofluorocarbons, greenhouse gas tracking and reporting, and more. What you will do:
Work with the IT Project Manager to apply in-depth business expertise and analytical processes to the planning, design and implementation of CPRP IT scientific information systems to meet the needs of the program, involving technical writing to develop Project Charters, Decision Packages (DP), and other project management artifacts.
Facilitate requirements-gathering meetings and workshops across multiple environmental programs in CPRP to gain an understanding of their business requirements for software development or process improvement projects.
Utilize your skills to interpret data insights, helping to yield strategic business outcomes and optimize the performance of CPRP systems.
Document and organize requirements so they are testable and traceable and useable in an Agile environment.
Assist with UX structure and design including accessibility requirements.
Develop Quality Assurance (QA) plans and guide the project team to test designed solutions to evaluate if they meet business needs.
Assist with developing training curricula to include data dictionaries, end-user guidance documents, and training videos, so that end-users are proficient in using CPRP systems.
Qualifications
Required Qualifications: Years of required experience indicated below are full-time equivalent years. Full-time equivalent experience means that any experience where working hours were less than 40 hours per week will be prorated in order to meet the equivalency of full-time. We would calculate this by looking at the total hours worked per week, divide this by 40, and then multiply by the total number of months worked. Examples of the proration calculations are:
30 hours worked per week for 20 months: (30/40) x 20 months = 15 months full-time equivalent
20 hours worked per week for 12 months: (20/40) x 12 months = 6 months full-time equivalent
Experience for both required and desired qualifications can be gained through various combinations of formal professional employment, education, and volunteer experience. See below for how you may qualify. A total of six years of experience and/or education as described below:
Experience in: business analysis of Information Technology (IT) projects and/or agency-wide initiatives.
Education involving: major study in Computer Science, Information Technology (IT), Science, Technology, Engineering, Mathematics (STEM), Business Administration, or closely related field.
All experience and education combinations that meet the requirements for this position: Possible Combinations: College credit hours or degree - as listed above: Years of required experience - as listed above
Combination 1; No college credit hours or degree; 6 years of experience
Combination 2; I have 30-59 semester or 45-89 quarter credits; 5 years of experience
Combination 3; I have 60-89 semester or 90-134 quarter credits (an Associate’s degree), OR I have completed a two-year vocational training program in IT; 4 years of experience
Combination 4; I have 90-119 semester or 135-179 quarter credits; 3 years of experience
Combination 5; A Bachelor's Degree; 2 years of experience
Combination 6; A Master's Degree or higher; 1 year of experience Special Requirements/Conditions of Employment:
A background check will be conducted, which may include criminal record history, fingerprinting, and credit history. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
Desired Qualifications: We highly encourage you to apply even if you do not have some (or all) of the desired experience below.
A Bachelor’s degree with a focus on Information Technology, Computer Science, Computer Engineering, or business analysis or related field.
Four years of business analysis experience on IT projects that cross program or agency boundaries.
Certification of Capability in Business Analysis (CCBA) or as a Certified Business Analysis Professional (CBAP) through the International Institute of Business Analysis (IIBA), OR completion of a business analyst certification from a university or college.
Familiarity with Washington’s Climate Commitment Act laws and rules.
Note: Having some (or all) of this desired experience may make your application more competitive in a highly competitive applicant pool.
Ecology does not use the E-Verify system; therefore, we are not eligible to extend STEM Optional Practical Training (OPT). For more information, please visit www.uscis.gov .
Supplemental Information
Ecology seeks diverse applicants: We view diversity, equity, inclusion, and respect through a broad lens including race, ethnicity, class, age, religion, sexual orientation, gender identity, immigration status, military background, language, education, life experience, physical disability, neurodiversity, and intersectional identities. Qualified candidates from all backgrounds are encouraged to apply. Need an Accommodation in the application and/or screening process or this job announcement in an alternative format?
Please call: (360) 407-6186 or email: careers@ecy.wa.gov and we will be happy to assist.
If you are deaf or hard of hearing you can reach the Washington Relay Service by dialing 7-1-1 or 1-800-833-6384 .
If you need assistance applying for this job, please e-mail careers@ecy.wa.gov . Please do not send an email to this address to follow-up on the status of your application. You can view the latest status of your application on your profile's main page.
If you are reading this announcement in print format , please enter the following URL to your search engine to apply: https://ecology.wa.gov/About-us/Get-to-know-us/Jobs-at-Ecology .
Application Instructions: It's in the applicant's best interest to submit all of the documents listed below. Applications without these documents may be declined.
A cover letter describing why you are interested in this position.
A resume outlining your experience and education (if applicable) as it relates to the minimum qualifications of this position.
Please do NOT include your salary history. Wage/salary depends on qualifications or rules of promotion, if applicable. For Your Privacy: When attaching documents to your application (such as Resume, Cover Letter, Transcripts, DD-214, etc.):
Please be sure to remove private information such as your social security number, date of birth, etc.
Do not attach documents that are password-protected, as these documents may not be reviewed and may cause errors within your application when downloaded.
Additional Application Instructions for Current Ecology Employees:
Please make sure to answer the agency-wide questions regarding permanent status as a classified employee within the Washington General Service or Washington Management Service. Do not forget to select Department of Ecology as a response to question 2, and type your personnel ID number for question 3. If you are not sure of your status or do not know your personnel ID number, please contact Human Resources. Application Attestation: The act of submitting application materials electronically is considered affirmation that the information is complete and truthful. The state may verify this information and any untruthful or misleading answers are cause for rejection of your application or dismissal if employed. Other Information:
If you have specific questions about the position, please email Wilfred Humeny at: Wilfred.Humeny@ecy.wa.gov . Please do not contact Wilfred to inquire about the status of your application. To request the full position description: email careers@ecy.wa.gov
Why work for Ecology? As an agency, our mission is to protect, preserve and enhance Washington's environment for current and future generations. We invest in our employees to create and sustain a working environment that encourages creative leadership, effective resource management, teamwork, professionalism, and accountability. Joining Ecology means becoming a part of a team committed to protecting and restoring Washington State's environment. A career in public service allows you to help solve some of the most challenging problems facing our state, while keeping your health and financial security a priority. We combine one of the most competitive benefits packages in the nation with a strong commitment to life/work balance. To learn more about The Department of Ecology, please visit our website at www.ecology.wa.gov and follow, like or visit us on LinkedIn , Twitter , Facebook , Instagram or our blog .
Collective Bargaining: This is a position covered by a bargaining unit for which the Washington Federation of State Employees (WFSE) is the exclusive representative.
Equal Opportunity Employer: The Washington State Department of Ecology is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply. Persons needing accommodation in the application/testing process or this job announcement in an alternative format may call (360) 407-6186 . Applicants who are deaf or hard of hearing may call the Washington Relay Service by dialing 7-1-1 or 1-800-833-6384 .
Note: This recruitment may be used to fill other positions of the same job classification across the agency. Once all the position(s) from the recruitment announcement are filled, the recruitment may only be used to fill additional open positions for the next sixty (60) days.
Oct 31, 2024
Full time
Keeping Washington Clean and Evergreen
The Climate Pollution Reduction Program (CPRP) is looking to fill an IT Business Analyst (Journey Level) position. This position is located in our Headquarters Office in Lacey, WA. Upon hire, you must live within a commutable distance from the duty station. Are you a seasoned IT professional with a passion for the environment? We have an exciting new opportunity to be a part of a growing, enthusiastic team helping Washington create a better environmental future. As the CPRP Business Analyst, you will provide guidance and assistance in the areas of IT business analysis and quality assurance on complex IT projects. In this role, you will support our team of CPRP developers with systems design, implementation, enhancement, and maintenance of new and existing applications in our agile development environment. Some of your responsibilities will include:
Requirements elicitation: serve as a facilitator with our business users to develop detailed application requirements.
Knowledge Sharing: Foster a culture of knowledge sharing within the CPRP team, facilitating learning opportunities and sharing best practices to enhance collective expertise.
Innovation and Improvement: Drive innovation and continuous improvement initiatives within the CPRP team, exploring new technologies and methodologies to enhance our systems and processes.
Adaptability: Demonstrate flexibility and adaptability in a fast-paced environment, embracing change and proactively seeking solutions to challenges as they arise.
Troubleshooting: support business users working to provide solutions to our customers.
Training: serve as Climate Pollution Reduction’s subject matter expert to train CPRP office staff on operation of CPRP systems.
Engagement: Act as a key point of contact for interested parties, ensuring their needs and concerns are effectively addressed throughout the project lifecycle.
Agency Mission: Ecology's mission is to protect, preserve and enhance the environment for current and future generations. Program Mission: The CPRP’s mission is to implement policies and programs to reduce carbon emissions in the state of Washington so that the state meets its statutory greenhouse gas emission limits. The CPRP focuses long term, requiring creative and strategic decision making for implementation to achieve broad statewide and interstate success reducing carbon emissions in the state of Washington so residents have a healthy environment and climate. Tele-work options for this position: This position will have flexibility of a hybrid schedule, empowering work from home and office, providing less time in traffic and shrinking your carbon footprint. This position will be eligible for up to an 80% tele-work schedule. Applicants with questions about position location options, tele-work, and flexible or compressed schedules are encouraged to reach out to the contact person listed below in “other information.” Schedules are dependent upon position needs and are subject to change.
Application Timeline: This position will remain open until filled; we will review applications on November 8, 2024. In order to be considered, please submit an application on or before November 7 , 2024 . If your application isn't received by this date, it may not be considered. The agency reserves the right to make a Hire any time after the initial screening date.
Please Note: We will review all applications received before the date above. Additional reviews after this date typically only occur if we have a small applicant pool, or if a successful Hire was not made. Ecology employees may be eligible for the following: Medical/Dental/Vision for employee & dependent(s) , Public Employees Retirement System (PERS) , Vacation, Sick, and other Leave *, 11 Paid Holidays per year *, Public Service Loan Forgiveness , Tuition Waiver , Long Term Disability & Life Insurance , Deferred Compensation Programs , Dependent Care Assistance Program (DCAP) , Flexible Spending Arrangement (FSA) , Employee Assistance Program , Commute Trip Reduction Incentives (Download PDF reader) , Combined Fund Drive , SmartHealth * Click here for more information
About the Department of Ecology
Protecting Washington State's environment for current and future generations is what we do every day at Ecology. We are a culture that is invested in making a difference. Join a team that is highly effective and collaborative, with leadership that embraces the value of people. To learn more, check out our Strategic Plan . Ecology cares deeply about employee wellness; we go beyond traditional benefits, proudly offering:
A healthy life/work balance by offering flexible schedules and telework options for most positions.
An Infants at Work Program that is based on the long-term health values of infant-parent bonding and breastfeeding newborns.
Continuous growth and development opportunities.
Opportunities to serve your community and make an impact through meaningful work.
Our commitment to DEIR Diversity, equity, inclusion, and respect (DEIR) are core values central to Ecology’s work. We strive to be a workplace where we are esteemed for sharing our authentic identities, while advancing our individual professional goals and collaborating to protect, preserve, and enhance the environment for current and future generations.
Diversity : We celebrate and appreciate diversity; our unique perspectives and abilities enrich us all and lead to innovative approaches and solutions.
Equity : We champion equity, recognizing that each of us need different things to thrive.
Inclusion : We intentionally create and hold space so that we all have meaningful opportunities to participate and contribute to Ecology’s work.
Respect : We treat each other with respect and dignity, acknowledging the inherent worth of our diverse perspectives and lived experiences, even in times of uncertainty and disagreement.
We believe that DEIR is both a goal and an action. We are on a journey, honoring our shared humanity and taking steps to demonstrate our commitment to a vision where each of us is heard, seen, and valued.
Duties
What makes this role unique? As Business Analyst for the Information Technology Section of the Climate Pollution Reduction Program (CPRP), you will directly contribute to the program’s mission through highly complex, large-scale software projects to support timely implementation of the program’s high impact climate portfolio, such as the Cap-and-Invest Program, Clean Fuel Standard, Hydrofluorocarbons, greenhouse gas tracking and reporting, and more. What you will do:
Work with the IT Project Manager to apply in-depth business expertise and analytical processes to the planning, design and implementation of CPRP IT scientific information systems to meet the needs of the program, involving technical writing to develop Project Charters, Decision Packages (DP), and other project management artifacts.
Facilitate requirements-gathering meetings and workshops across multiple environmental programs in CPRP to gain an understanding of their business requirements for software development or process improvement projects.
Utilize your skills to interpret data insights, helping to yield strategic business outcomes and optimize the performance of CPRP systems.
Document and organize requirements so they are testable and traceable and useable in an Agile environment.
Assist with UX structure and design including accessibility requirements.
Develop Quality Assurance (QA) plans and guide the project team to test designed solutions to evaluate if they meet business needs.
Assist with developing training curricula to include data dictionaries, end-user guidance documents, and training videos, so that end-users are proficient in using CPRP systems.
Qualifications
Required Qualifications: Years of required experience indicated below are full-time equivalent years. Full-time equivalent experience means that any experience where working hours were less than 40 hours per week will be prorated in order to meet the equivalency of full-time. We would calculate this by looking at the total hours worked per week, divide this by 40, and then multiply by the total number of months worked. Examples of the proration calculations are:
30 hours worked per week for 20 months: (30/40) x 20 months = 15 months full-time equivalent
20 hours worked per week for 12 months: (20/40) x 12 months = 6 months full-time equivalent
Experience for both required and desired qualifications can be gained through various combinations of formal professional employment, education, and volunteer experience. See below for how you may qualify. A total of six years of experience and/or education as described below:
Experience in: business analysis of Information Technology (IT) projects and/or agency-wide initiatives.
Education involving: major study in Computer Science, Information Technology (IT), Science, Technology, Engineering, Mathematics (STEM), Business Administration, or closely related field.
All experience and education combinations that meet the requirements for this position: Possible Combinations: College credit hours or degree - as listed above: Years of required experience - as listed above
Combination 1; No college credit hours or degree; 6 years of experience
Combination 2; I have 30-59 semester or 45-89 quarter credits; 5 years of experience
Combination 3; I have 60-89 semester or 90-134 quarter credits (an Associate’s degree), OR I have completed a two-year vocational training program in IT; 4 years of experience
Combination 4; I have 90-119 semester or 135-179 quarter credits; 3 years of experience
Combination 5; A Bachelor's Degree; 2 years of experience
Combination 6; A Master's Degree or higher; 1 year of experience Special Requirements/Conditions of Employment:
A background check will be conducted, which may include criminal record history, fingerprinting, and credit history. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
Desired Qualifications: We highly encourage you to apply even if you do not have some (or all) of the desired experience below.
A Bachelor’s degree with a focus on Information Technology, Computer Science, Computer Engineering, or business analysis or related field.
Four years of business analysis experience on IT projects that cross program or agency boundaries.
Certification of Capability in Business Analysis (CCBA) or as a Certified Business Analysis Professional (CBAP) through the International Institute of Business Analysis (IIBA), OR completion of a business analyst certification from a university or college.
Familiarity with Washington’s Climate Commitment Act laws and rules.
Note: Having some (or all) of this desired experience may make your application more competitive in a highly competitive applicant pool.
Ecology does not use the E-Verify system; therefore, we are not eligible to extend STEM Optional Practical Training (OPT). For more information, please visit www.uscis.gov .
Supplemental Information
Ecology seeks diverse applicants: We view diversity, equity, inclusion, and respect through a broad lens including race, ethnicity, class, age, religion, sexual orientation, gender identity, immigration status, military background, language, education, life experience, physical disability, neurodiversity, and intersectional identities. Qualified candidates from all backgrounds are encouraged to apply. Need an Accommodation in the application and/or screening process or this job announcement in an alternative format?
Please call: (360) 407-6186 or email: careers@ecy.wa.gov and we will be happy to assist.
If you are deaf or hard of hearing you can reach the Washington Relay Service by dialing 7-1-1 or 1-800-833-6384 .
If you need assistance applying for this job, please e-mail careers@ecy.wa.gov . Please do not send an email to this address to follow-up on the status of your application. You can view the latest status of your application on your profile's main page.
If you are reading this announcement in print format , please enter the following URL to your search engine to apply: https://ecology.wa.gov/About-us/Get-to-know-us/Jobs-at-Ecology .
Application Instructions: It's in the applicant's best interest to submit all of the documents listed below. Applications without these documents may be declined.
A cover letter describing why you are interested in this position.
A resume outlining your experience and education (if applicable) as it relates to the minimum qualifications of this position.
Please do NOT include your salary history. Wage/salary depends on qualifications or rules of promotion, if applicable. For Your Privacy: When attaching documents to your application (such as Resume, Cover Letter, Transcripts, DD-214, etc.):
Please be sure to remove private information such as your social security number, date of birth, etc.
Do not attach documents that are password-protected, as these documents may not be reviewed and may cause errors within your application when downloaded.
Additional Application Instructions for Current Ecology Employees:
Please make sure to answer the agency-wide questions regarding permanent status as a classified employee within the Washington General Service or Washington Management Service. Do not forget to select Department of Ecology as a response to question 2, and type your personnel ID number for question 3. If you are not sure of your status or do not know your personnel ID number, please contact Human Resources. Application Attestation: The act of submitting application materials electronically is considered affirmation that the information is complete and truthful. The state may verify this information and any untruthful or misleading answers are cause for rejection of your application or dismissal if employed. Other Information:
If you have specific questions about the position, please email Wilfred Humeny at: Wilfred.Humeny@ecy.wa.gov . Please do not contact Wilfred to inquire about the status of your application. To request the full position description: email careers@ecy.wa.gov
Why work for Ecology? As an agency, our mission is to protect, preserve and enhance Washington's environment for current and future generations. We invest in our employees to create and sustain a working environment that encourages creative leadership, effective resource management, teamwork, professionalism, and accountability. Joining Ecology means becoming a part of a team committed to protecting and restoring Washington State's environment. A career in public service allows you to help solve some of the most challenging problems facing our state, while keeping your health and financial security a priority. We combine one of the most competitive benefits packages in the nation with a strong commitment to life/work balance. To learn more about The Department of Ecology, please visit our website at www.ecology.wa.gov and follow, like or visit us on LinkedIn , Twitter , Facebook , Instagram or our blog .
Collective Bargaining: This is a position covered by a bargaining unit for which the Washington Federation of State Employees (WFSE) is the exclusive representative.
Equal Opportunity Employer: The Washington State Department of Ecology is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply. Persons needing accommodation in the application/testing process or this job announcement in an alternative format may call (360) 407-6186 . Applicants who are deaf or hard of hearing may call the Washington Relay Service by dialing 7-1-1 or 1-800-833-6384 .
Note: This recruitment may be used to fill other positions of the same job classification across the agency. Once all the position(s) from the recruitment announcement are filled, the recruitment may only be used to fill additional open positions for the next sixty (60) days.
The Oregon Youth Authority (OYA) is seeking an organized and proactive Office Specialist 2 to join our team in providing essential clerical support to the Field Supervisor, Juvenile Parole/Probation Officers (JPPOs), and Juvenile Parole/Probation Assistants (JPPAs). The ideal candidate will demonstrate the ability to develop positive and collaborative working relationships with coworkers, community partners, and system partners. This role requires excellent written and verbal communication skills, proficiency in navigating multiple computer systems (Word, Excel, Outlook, etc.), and experience with the Juvenile Justice Information System (JJIS). A successful candidate will be adept at prioritizing tasks to meet changing workload demands, coordinating travel, and taking minutes at meetings. If you thrive in a dynamic environment and are passionate about supporting the mission of OYA, we encourage you to apply and make a positive impact on the lives of Oregon’s youth.
Top duties of the position:
Provides necessary support services to unit members: typing, copying, purchase ordering, and other assignments.
Responsible for inputting all parole/probation transactions into the JJIS system.
Responsible for assigning new cases to parole/probation officers, opening cases, and filing new material in case records.
Additional Information:
This recruitment will be used to fill multiple current and future vacancies as they occur.
Hybrid Telework: This position is eligible for a flexible remote work schedule, and you will be required to come into the office with a minimum of 16 hours a week. Employees may be required to be in the office more frequently in response to business needs. Remote work is evaluated periodically to ensure business needs are being met and can be adjusted at any time . Please visit the state’s Work Reimagined website for more information.
Comprehensive and equitable base salary offer within the listed range based on your experience, skills and education. For more information on pay equity, click here .
The salary range listed is the non- PERS participating rate. If you are already a participating PERS member or once you become PERS eligible, the salary range will increase by 6%. Please review the Classification and Compensation page for more details.
This position receives annual increases on anniversary date until the maximum of the salary range is reached.
Please save a copy of this job announcement for your reference, as it may not be available for you to view after the job closes.
Would you like to learn more about this position or how our application process works? Join our Recruitment team during our OYA Career Chat Sessions on October 9, 2024 between 11-11:30 am PST. We will be able to answer any questions about the work and about OYA.
Click Here to Register for OYA Career Chats!
ABOUT OYA
At OYA, diversity, equity, and inclusion are more than just words on a page. To meet our mission and live our values as an agency, DEI must be at the heart of all we do. We support cultural competence, develop teams and cultivate leaders in ways that are equitable to everyone, especially people of color, those who identify as LGBTQ+, or those from other marginalized communities. We are explicit and intentional as we identify resources that all our youth and staff need to grow and prosper. Our DEI work connects closely with our culture of positive human development, with safe and supportive environments where everyone is held accountable and connected to their community. The end goal is to protect the public and reduce crime by holding youth accountable and providing opportunities for reformation in safe environments.
If you are looking to join a team that values individual and cultural differences, with the opportunity to contribute to youth reformation by enriching our workforce with diversity, OYA wants to hear from you! People of color, women, and other members of historically marginalized communities are strongly encouraged to apply!
What's in it for You? OYA values our employees. We believe that your time outside of the workplace is as valuable as it is inside the workplace. We offer a great work/life balance with flexible work schedules on most positions and a competitive benefits package , including low-cost, high-coverage health insurance , generous time-off, and a competitive retirement plan .
Discover more about working in Oregon state government by clicking here .
This position is represented by the Service Employees International Union (SEIU/OPEU). By joining and maintaining your membership with SEIU Local 503, the following benefits are available to you such as:
$2,500 life insurance policy paid for by your union, SEIU Local 503. This policy is in effect if you are an active member.
Up to $200,000 of additional life insurance can be purchased. Up to $100,000 member life, $40,000 spouse and $10,000 child is guaranteed within the first 90 days of new union membership.
Short Term Disability insurance is guaranteed if purchased within the first 90 days of new union membership.
Legal insurance enrollment is available to purchase within the first 90 days of new union membership.
Tuition reimbursement.
For more information on SEIU, please click here.
What You Need to Qualify:
Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents; OR
An associate degree in any field; OR
An equivalent combination of education and experience.
Desired Attributes : If you have these qualities, let us know. It’s how we will choose whom to move forward!
Note: You do not need to have all these qualities to be eligible for this position.
Ability to develop positive and collaborative working relationship with coworkers, community partners, and other system partners;
Excellent written and verbal communication skills (assessed in application materials and time of interview);
Knowledge and experience working and navigating the Juvenile Justice Information System (JJIS);
Experience prioritizing and adjusting tasks to meet changing requirements and workload demands, and ability to multitask as well;
Familiar with multiple software programs (Word, Excel, Outlook,etc.);
Proficient in taking minutes in meetings;
Experience coordinating travel
How to apply:
Ensure your application and/or resume thoroughly reflect your skills, experience (both lived and professional), knowledge, and/or education pertinent to this position, including how you meet the minimum qualifications and any/all desired attributes.
Submit a comprehensive application or upload a detailed resume, including dates of employment and descriptions of duties/responsibilities for each position.
COVER LETTTER REQUIRED: Describe your experiences, skills, and knowledge as they relate to the desired attributes of the position, and explain why you are the best fit for this role. Limit your cover letter to no more than 2 pages and ensure it is in PDF format for accessibility.
Complete the questionnaire.
Following the submission of your application, promptly respond to the public records request authorization and gender identity questionnaire. If you're an employee, these tasks will be in your Workday inbox.
Veterans may receive preference; indicate your veteran status if applicable. Click here for more information about veterans’ preference .
Caution: If you fail to follow these instructions, including failing to attach a cover letter as described above, we will have to disqualify your application. We cannot consider incomplete or late applications.
More Information:
Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we are here to serve. OYA is an equal opportunity and affirmative action employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be individualized based on merit, competence, performance, and business need.
We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.” The more diverse we are, the better our work will be.
Applicants with a disability may request a reasonable accommodation to participate in the hiring process. For assistance regarding reasonable accommodation or for alternative format please contact OYA Recruitment at 971-345-1236. Oregon Relay Service can be reached by calling 7-1-1.
Pre-employment Checks:
In keeping with our mission, OYA will conduct a criminal record check, per OAR 416 Division 800 , a driving record background check and a vulnerable population abuse and neglect check. Information obtained about an individual is confidential. An individual who refuses to consent to a criminal records/background check shall be disqualified from consideration in the position for which you applied. All applicants are subject to additional pre-employment check(s) such as fingerprint based on criminal records check, pre-employment drug screening and/or education verification as required for the position.
In 2003 Congress passed the Prison Rape Elimination Act (PREA), the first federal civil statue focused specifically on addressing sexual violence in juvenile facilities, jails, prisons, and other facilities. In recognition of the rights, safety, and well-being of the youth we serve you will be asked specific questions about your background to ensure our hiring and promotion practices comply with the National PREA standards.
All OYA employees are required to submit to a two-step TB test to establish a TB free "base line." If offered employment and you accept, OYA will offer you the TB testing, and if you refuse, OYA will require the necessary documentation from your personal health care provider as a condition of employment.
All positions in OYA will require the incumbent to serve as a "mandatory reporter" of child abuse.
Visa Sponsorship:
We do not offer Visa sponsorship. If you are hired, you will be required to fill out the US Department of Homeland Security’s I-9 form confirming you are able to work in the US. OYA uses E-Verify to confirm that applicants are authorized to work in the United States.
Have Questions?:
For questions about the job announcement, email HR Recruiter .
Sep 27, 2024
Full time
The Oregon Youth Authority (OYA) is seeking an organized and proactive Office Specialist 2 to join our team in providing essential clerical support to the Field Supervisor, Juvenile Parole/Probation Officers (JPPOs), and Juvenile Parole/Probation Assistants (JPPAs). The ideal candidate will demonstrate the ability to develop positive and collaborative working relationships with coworkers, community partners, and system partners. This role requires excellent written and verbal communication skills, proficiency in navigating multiple computer systems (Word, Excel, Outlook, etc.), and experience with the Juvenile Justice Information System (JJIS). A successful candidate will be adept at prioritizing tasks to meet changing workload demands, coordinating travel, and taking minutes at meetings. If you thrive in a dynamic environment and are passionate about supporting the mission of OYA, we encourage you to apply and make a positive impact on the lives of Oregon’s youth.
Top duties of the position:
Provides necessary support services to unit members: typing, copying, purchase ordering, and other assignments.
Responsible for inputting all parole/probation transactions into the JJIS system.
Responsible for assigning new cases to parole/probation officers, opening cases, and filing new material in case records.
Additional Information:
This recruitment will be used to fill multiple current and future vacancies as they occur.
Hybrid Telework: This position is eligible for a flexible remote work schedule, and you will be required to come into the office with a minimum of 16 hours a week. Employees may be required to be in the office more frequently in response to business needs. Remote work is evaluated periodically to ensure business needs are being met and can be adjusted at any time . Please visit the state’s Work Reimagined website for more information.
Comprehensive and equitable base salary offer within the listed range based on your experience, skills and education. For more information on pay equity, click here .
The salary range listed is the non- PERS participating rate. If you are already a participating PERS member or once you become PERS eligible, the salary range will increase by 6%. Please review the Classification and Compensation page for more details.
This position receives annual increases on anniversary date until the maximum of the salary range is reached.
Please save a copy of this job announcement for your reference, as it may not be available for you to view after the job closes.
Would you like to learn more about this position or how our application process works? Join our Recruitment team during our OYA Career Chat Sessions on October 9, 2024 between 11-11:30 am PST. We will be able to answer any questions about the work and about OYA.
Click Here to Register for OYA Career Chats!
ABOUT OYA
At OYA, diversity, equity, and inclusion are more than just words on a page. To meet our mission and live our values as an agency, DEI must be at the heart of all we do. We support cultural competence, develop teams and cultivate leaders in ways that are equitable to everyone, especially people of color, those who identify as LGBTQ+, or those from other marginalized communities. We are explicit and intentional as we identify resources that all our youth and staff need to grow and prosper. Our DEI work connects closely with our culture of positive human development, with safe and supportive environments where everyone is held accountable and connected to their community. The end goal is to protect the public and reduce crime by holding youth accountable and providing opportunities for reformation in safe environments.
If you are looking to join a team that values individual and cultural differences, with the opportunity to contribute to youth reformation by enriching our workforce with diversity, OYA wants to hear from you! People of color, women, and other members of historically marginalized communities are strongly encouraged to apply!
What's in it for You? OYA values our employees. We believe that your time outside of the workplace is as valuable as it is inside the workplace. We offer a great work/life balance with flexible work schedules on most positions and a competitive benefits package , including low-cost, high-coverage health insurance , generous time-off, and a competitive retirement plan .
Discover more about working in Oregon state government by clicking here .
This position is represented by the Service Employees International Union (SEIU/OPEU). By joining and maintaining your membership with SEIU Local 503, the following benefits are available to you such as:
$2,500 life insurance policy paid for by your union, SEIU Local 503. This policy is in effect if you are an active member.
Up to $200,000 of additional life insurance can be purchased. Up to $100,000 member life, $40,000 spouse and $10,000 child is guaranteed within the first 90 days of new union membership.
Short Term Disability insurance is guaranteed if purchased within the first 90 days of new union membership.
Legal insurance enrollment is available to purchase within the first 90 days of new union membership.
Tuition reimbursement.
For more information on SEIU, please click here.
What You Need to Qualify:
Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents; OR
An associate degree in any field; OR
An equivalent combination of education and experience.
Desired Attributes : If you have these qualities, let us know. It’s how we will choose whom to move forward!
Note: You do not need to have all these qualities to be eligible for this position.
Ability to develop positive and collaborative working relationship with coworkers, community partners, and other system partners;
Excellent written and verbal communication skills (assessed in application materials and time of interview);
Knowledge and experience working and navigating the Juvenile Justice Information System (JJIS);
Experience prioritizing and adjusting tasks to meet changing requirements and workload demands, and ability to multitask as well;
Familiar with multiple software programs (Word, Excel, Outlook,etc.);
Proficient in taking minutes in meetings;
Experience coordinating travel
How to apply:
Ensure your application and/or resume thoroughly reflect your skills, experience (both lived and professional), knowledge, and/or education pertinent to this position, including how you meet the minimum qualifications and any/all desired attributes.
Submit a comprehensive application or upload a detailed resume, including dates of employment and descriptions of duties/responsibilities for each position.
COVER LETTTER REQUIRED: Describe your experiences, skills, and knowledge as they relate to the desired attributes of the position, and explain why you are the best fit for this role. Limit your cover letter to no more than 2 pages and ensure it is in PDF format for accessibility.
Complete the questionnaire.
Following the submission of your application, promptly respond to the public records request authorization and gender identity questionnaire. If you're an employee, these tasks will be in your Workday inbox.
Veterans may receive preference; indicate your veteran status if applicable. Click here for more information about veterans’ preference .
Caution: If you fail to follow these instructions, including failing to attach a cover letter as described above, we will have to disqualify your application. We cannot consider incomplete or late applications.
More Information:
Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we are here to serve. OYA is an equal opportunity and affirmative action employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be individualized based on merit, competence, performance, and business need.
We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.” The more diverse we are, the better our work will be.
Applicants with a disability may request a reasonable accommodation to participate in the hiring process. For assistance regarding reasonable accommodation or for alternative format please contact OYA Recruitment at 971-345-1236. Oregon Relay Service can be reached by calling 7-1-1.
Pre-employment Checks:
In keeping with our mission, OYA will conduct a criminal record check, per OAR 416 Division 800 , a driving record background check and a vulnerable population abuse and neglect check. Information obtained about an individual is confidential. An individual who refuses to consent to a criminal records/background check shall be disqualified from consideration in the position for which you applied. All applicants are subject to additional pre-employment check(s) such as fingerprint based on criminal records check, pre-employment drug screening and/or education verification as required for the position.
In 2003 Congress passed the Prison Rape Elimination Act (PREA), the first federal civil statue focused specifically on addressing sexual violence in juvenile facilities, jails, prisons, and other facilities. In recognition of the rights, safety, and well-being of the youth we serve you will be asked specific questions about your background to ensure our hiring and promotion practices comply with the National PREA standards.
All OYA employees are required to submit to a two-step TB test to establish a TB free "base line." If offered employment and you accept, OYA will offer you the TB testing, and if you refuse, OYA will require the necessary documentation from your personal health care provider as a condition of employment.
All positions in OYA will require the incumbent to serve as a "mandatory reporter" of child abuse.
Visa Sponsorship:
We do not offer Visa sponsorship. If you are hired, you will be required to fill out the US Department of Homeland Security’s I-9 form confirming you are able to work in the US. OYA uses E-Verify to confirm that applicants are authorized to work in the United States.
Have Questions?:
For questions about the job announcement, email HR Recruiter .
Cummins Behavioral Health Systems, Inc
Greencastle, IN
Cummins Behavioral Health Systems, Inc. is seeking a experienced office professional for a rewarding career as Access Representative to provide services at our Outpatient Clinic located in Greencastle, IN. This is a full-time positon working 40 hours per week.
Job Summary:
The Access Representative performs essential office functions pertaining to admission process including, inquiry, virtual access, scheduling, and authorization/denial management.
Essential Functions:
1. Greet visitors in a courteous and professional manner ensure that the Visitor Sign-in Policy and Procedures is followed.
2. Answer phones in a courteous, professional manner and transfer call as needed. Routinely check voice mail throughout day and complete needed follow-up.
3. Intakes: Explain new consumer intake process and have consumer complete information on tablet, computer and/or on paper including all required paperwork based on payor source if needed. Get insurance information. Let Virtual Open Access (VOA) know consumer is ready and place in a clean room when directed.
4. Check-in consumers for appointments: tag consumer as arrived, check for flags in the system for information needed from consumer, and collect fees for service and print receipt.
5. Schedule appointments for clinicians, print consumer's future appointments/excuse letters. Reschedule appointments when providers are out of the office or when office is closed.
7. Send, Scan, Log documents into the chart as needed.
Additional Responsibilities: May be assigned other responsibilities as designated by supervisor.
Education and/or Experience:
Two (2) years of work experience in medical or behavior health office is desired;
Previous experience with Microsoft Word and Excel; and
High School graduate or equivalent preferred.
Bilingual preferred but not required.
Knowledge, Skills & Abilities:
Ability to establish rapport quickly;
Ability to communicate and demonstrate problem-solving skills;
Ability to collect information from consumer and family members to determine nature and extent of consumer needs;
Ability to maintain ethical behavior in relationship with consumer;
Ability to provide courteous customer service to consumers and other staff members;
As a proud recipient of Platinum level certification for Mental Health America's Bell Seal for Workplace Mental Health, Cummins Behavioral Health Systems puts mental health at the forefront of employee health and well-being.
Cummins is one of the State's top-rated community behavioral health and addiction providers in Customer Satisfaction as recognized by the Indiana Division of Mental Health and Addiction.
Benefits Include:
Competitive salaries
Comprehensive insurance packages include major medical, vision, dental and prescription drug coverages
Excellent work life balance
Generous paid time starting with 23 days for sick, personal or vacations time
8 paid holidays
Employer matching contributions into your 401K program
Cummins is a qualifying employer for Public Service Loan Forgiveness programs.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://cumminsbhs.hirecentric.com/jobs/232872-47726.html
Sep 16, 2024
Full time
Cummins Behavioral Health Systems, Inc. is seeking a experienced office professional for a rewarding career as Access Representative to provide services at our Outpatient Clinic located in Greencastle, IN. This is a full-time positon working 40 hours per week.
Job Summary:
The Access Representative performs essential office functions pertaining to admission process including, inquiry, virtual access, scheduling, and authorization/denial management.
Essential Functions:
1. Greet visitors in a courteous and professional manner ensure that the Visitor Sign-in Policy and Procedures is followed.
2. Answer phones in a courteous, professional manner and transfer call as needed. Routinely check voice mail throughout day and complete needed follow-up.
3. Intakes: Explain new consumer intake process and have consumer complete information on tablet, computer and/or on paper including all required paperwork based on payor source if needed. Get insurance information. Let Virtual Open Access (VOA) know consumer is ready and place in a clean room when directed.
4. Check-in consumers for appointments: tag consumer as arrived, check for flags in the system for information needed from consumer, and collect fees for service and print receipt.
5. Schedule appointments for clinicians, print consumer's future appointments/excuse letters. Reschedule appointments when providers are out of the office or when office is closed.
7. Send, Scan, Log documents into the chart as needed.
Additional Responsibilities: May be assigned other responsibilities as designated by supervisor.
Education and/or Experience:
Two (2) years of work experience in medical or behavior health office is desired;
Previous experience with Microsoft Word and Excel; and
High School graduate or equivalent preferred.
Bilingual preferred but not required.
Knowledge, Skills & Abilities:
Ability to establish rapport quickly;
Ability to communicate and demonstrate problem-solving skills;
Ability to collect information from consumer and family members to determine nature and extent of consumer needs;
Ability to maintain ethical behavior in relationship with consumer;
Ability to provide courteous customer service to consumers and other staff members;
As a proud recipient of Platinum level certification for Mental Health America's Bell Seal for Workplace Mental Health, Cummins Behavioral Health Systems puts mental health at the forefront of employee health and well-being.
Cummins is one of the State's top-rated community behavioral health and addiction providers in Customer Satisfaction as recognized by the Indiana Division of Mental Health and Addiction.
Benefits Include:
Competitive salaries
Comprehensive insurance packages include major medical, vision, dental and prescription drug coverages
Excellent work life balance
Generous paid time starting with 23 days for sick, personal or vacations time
8 paid holidays
Employer matching contributions into your 401K program
Cummins is a qualifying employer for Public Service Loan Forgiveness programs.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://cumminsbhs.hirecentric.com/jobs/232872-47726.html
City of Commerce City
7190 Colorado Blvd. Commerce City CO 80022
Our Community Well-Being team is growing! We recently added a new position to the city - Health & Food Equity Navigator! The Health & Food Equity Navigator works with community members to improve health access by providing resources and health education. This position collaborates with partner organizations to lead community-focused campaigns and programming, highlighting the importance of nutrition, health, and mental wellness while fostering innovation to promote equity in nutrition by improving food accessibility. This exciting new position isn't your typical 8-5 and will host classes for the community during after-hours. These classes will include healthy meal preparation, diabetes, prevention, and heart health! They will have the creative freedom to build and create programs to serve the community best.
Hiring salary is dependent upon experience. The hiring range for this position is $62,166.20 - $69,073.55 / annually
We care about our employees and offer a generous benefits package : Health & wellness benefits, 6% retirement contribution match and 2% 457 Deferred Compensation match, general leave, work/life balance, and more.
Essential Duties & Responsibilities
Assists residents with accessing public food and health benefits
Inventorying food access, substance use prevention, medical, and mental health programs
Provides wellness-specific information and referrals including health, substance use treatment, food access, and mental health
Serves as a conduit of information to resident seeking Medicare, Medicaid, CHP+, and other insurance options
Collects, evaluates, and analyzes data, community input, and evidence-based guidelines to inform decision-making processes, maximize resources, and champion strategies to improve health outcomes while considering the varied needs of specific populations such as issues related to age, gender, race, culture, and health inequities
Builds and maintains relationships with community, government, healthcare, business leaders and partner organizations to understand community assets and priorities, create connections across organizations, and elevate solutions for addressing health inequities
Identifies solutions to mitigate barriers that interfere with the successful implementation of community health equity strategies
Monitors the financial management and processes of grants (e.g., budget preparation, budget adjustments, expenditures, etc.) to comply with all program and funding guidelines of awards and awarded organizations
Conducts regular outreach to connect the community with wellness service providers
Maintains electronic and print resource directories for use by public and community partners
Recruits partners to host health and nutrition programming that are culturally responsive, including healthy meal preparation, diabetes prevention, and heart health classes
Identifies and provides support in the creation of community gardens and local farmers market
Creates and runs related programs, such as a healthy drinking water program
Serves as a liaison between community partners
Coordinates regular free to low-cost clinics in the community
Participates and serves as a City representative in community and county meetings
Facilitates work related to establishing community partnerships with diverse stakeholders
integrating food access tools into existing systems and businesses, integrating food systems into local land use planning and policy
Performs other duties as assigned
Minimum Qualifications
Bachelor's degree in Public Health, Social Sciences, Public Administration or related field from an accredited college or university; minimum of three(3)years experience in coordinating outreach or working with lower income or otherwise marginalized populations required. Equivalent combinations of education and experience may be considered.
Knowledge of:
health equity, including an understanding of oppression, privilege, and social justice
working with government, private and non-profit organizations on joint projects
existing community resources available to assist individuals in need
proper format, punctuation, spelling, and grammar, use of all parts of speech
poverty causes, trends, issues, and solutions
planning, implementing and evaluating community outreach and engagement efforts
in the use of equipment in the completion of daily activities
Skills in:
organizational skills and experience maintaining filing systems
performing mathematical calculations; addition, subtraction, multiplication, division, percentages, decimals, basic principles of algebra and geometry, and estimating time and weight
customer service and client relationship skills
Ability to:
work and communicate with individuals with disabilities and make necessary adaptations
apply comprehensive, practical, and technical knowledge with the use of analytical judgment and decision-making abilities
prepare and professionally deliver presentations to the public, city council, and other groups; must be able to interact with others in a positive manner
consider different points of view and use elements of persuasion to gain cooperation and acceptance of ideas and reach agreement
engage clients in the field with direct service provision
relate to diverse individuals and groups from a wide variety of educational and cultural backgrounds
speak with poise, voice control, and confidence
use independent judgment and decision-making within established policy
handle sensitive or stressful situations with tact and diplomacy
work long, irregular hours when necessary
handle and maintain confidential information
Equipment Used, Work Environment and Physical Activities
Driving : Drives a city or personal vehicle in the normal course of business
Office Equipment : Daily use of computer, keyboard, copier, scanner, printer, calculator, phone (desk & cell), camera, and electronic diagnostic equipment. Daily use of software programs including Microsoft Office Suite, Outlook, Word, Excel
Other Equipment : Occasional use of ladders.
Physical Activities : Moderate physical activity that may include walking, sitting, standing, stooping, bending, reaching, lifting & carrying
Lifting : Frequently lifts, carries, and exerts up to 40 pounds
Vision and Hearing : Must have visual acuity to see and read paper and electronic documents. Must be able to answer telephones, communicate conversation and respond to verbal inquires. Must be able to recognize sound on construction sites that indicate nearby equipment and/or safety hazards
Exposure to Environmental Conditions: Will be exposed to extreme heat, cold, dry, wet, odors, smoke, loud noises, vibrations, dust or intense lightand hazards normally associated with construction sites. May be exposed to chemicals including cleaners, solvents, paints and other potentially toxic agents. Work may be performed in precarious or tight spaces.
Schedule: Position generally scheduled Monday - Friday; occasionally weekend work. May require attendance at off-site meetings.
Additional Working Conditions: May be exposed to work settings that vary in convenience and comfort. May be required to visit external, non-city work sites with the City having limited control over the work environment.
Safety Sensitive: This position is subject to the city’s drug screening
Reasonable accommodation may be made to individuals with disabilities for the essential functions of the job.
NOTE: This job description is not intended to be an exhaustive list of all responsibilities and qualifications. Employees are accountable for all duties associated with this position.
The City of Commerce City is an equal opportunity employer.
We are an equal opportunity employer and welcome applicants from all backgrounds and experiences. We believe that a diverse and inclusive workforce is essential to our success, and we are committed to creating a supportive and welcoming work environment for all of our employees. If you are looking for an exciting opportunity to make a difference in your community, we encourage you to apply for this position today. Be A Part Of It and contribute to the vibrant growth and development of Commerce City as we strive to provide exceptional services and foster a thriving community.
This position will remain open until filled and is subject to close without notice.
Process Overview:
Apply Today: We ask that you complete and submit an online application, AND INCLUDE A RESUME AND COVER LETTER, which will be used to screen for minimum qualifications (MQs) and determine starting pay in accordance with the provision of the Colorado Equal Pay for Equal Work Act. Qualification Review: HR will screen applications for minimum qualifications Application Review: Applications for candidates that meet minimum qualifications will be forwarded to the hiring manager, who will review and evaluate application materials.
Interview(s): We aim to schedule interviews with candidates who meet the minimum qualifications and pass the application review
Sep 04, 2024
Full time
Our Community Well-Being team is growing! We recently added a new position to the city - Health & Food Equity Navigator! The Health & Food Equity Navigator works with community members to improve health access by providing resources and health education. This position collaborates with partner organizations to lead community-focused campaigns and programming, highlighting the importance of nutrition, health, and mental wellness while fostering innovation to promote equity in nutrition by improving food accessibility. This exciting new position isn't your typical 8-5 and will host classes for the community during after-hours. These classes will include healthy meal preparation, diabetes, prevention, and heart health! They will have the creative freedom to build and create programs to serve the community best.
Hiring salary is dependent upon experience. The hiring range for this position is $62,166.20 - $69,073.55 / annually
We care about our employees and offer a generous benefits package : Health & wellness benefits, 6% retirement contribution match and 2% 457 Deferred Compensation match, general leave, work/life balance, and more.
Essential Duties & Responsibilities
Assists residents with accessing public food and health benefits
Inventorying food access, substance use prevention, medical, and mental health programs
Provides wellness-specific information and referrals including health, substance use treatment, food access, and mental health
Serves as a conduit of information to resident seeking Medicare, Medicaid, CHP+, and other insurance options
Collects, evaluates, and analyzes data, community input, and evidence-based guidelines to inform decision-making processes, maximize resources, and champion strategies to improve health outcomes while considering the varied needs of specific populations such as issues related to age, gender, race, culture, and health inequities
Builds and maintains relationships with community, government, healthcare, business leaders and partner organizations to understand community assets and priorities, create connections across organizations, and elevate solutions for addressing health inequities
Identifies solutions to mitigate barriers that interfere with the successful implementation of community health equity strategies
Monitors the financial management and processes of grants (e.g., budget preparation, budget adjustments, expenditures, etc.) to comply with all program and funding guidelines of awards and awarded organizations
Conducts regular outreach to connect the community with wellness service providers
Maintains electronic and print resource directories for use by public and community partners
Recruits partners to host health and nutrition programming that are culturally responsive, including healthy meal preparation, diabetes prevention, and heart health classes
Identifies and provides support in the creation of community gardens and local farmers market
Creates and runs related programs, such as a healthy drinking water program
Serves as a liaison between community partners
Coordinates regular free to low-cost clinics in the community
Participates and serves as a City representative in community and county meetings
Facilitates work related to establishing community partnerships with diverse stakeholders
integrating food access tools into existing systems and businesses, integrating food systems into local land use planning and policy
Performs other duties as assigned
Minimum Qualifications
Bachelor's degree in Public Health, Social Sciences, Public Administration or related field from an accredited college or university; minimum of three(3)years experience in coordinating outreach or working with lower income or otherwise marginalized populations required. Equivalent combinations of education and experience may be considered.
Knowledge of:
health equity, including an understanding of oppression, privilege, and social justice
working with government, private and non-profit organizations on joint projects
existing community resources available to assist individuals in need
proper format, punctuation, spelling, and grammar, use of all parts of speech
poverty causes, trends, issues, and solutions
planning, implementing and evaluating community outreach and engagement efforts
in the use of equipment in the completion of daily activities
Skills in:
organizational skills and experience maintaining filing systems
performing mathematical calculations; addition, subtraction, multiplication, division, percentages, decimals, basic principles of algebra and geometry, and estimating time and weight
customer service and client relationship skills
Ability to:
work and communicate with individuals with disabilities and make necessary adaptations
apply comprehensive, practical, and technical knowledge with the use of analytical judgment and decision-making abilities
prepare and professionally deliver presentations to the public, city council, and other groups; must be able to interact with others in a positive manner
consider different points of view and use elements of persuasion to gain cooperation and acceptance of ideas and reach agreement
engage clients in the field with direct service provision
relate to diverse individuals and groups from a wide variety of educational and cultural backgrounds
speak with poise, voice control, and confidence
use independent judgment and decision-making within established policy
handle sensitive or stressful situations with tact and diplomacy
work long, irregular hours when necessary
handle and maintain confidential information
Equipment Used, Work Environment and Physical Activities
Driving : Drives a city or personal vehicle in the normal course of business
Office Equipment : Daily use of computer, keyboard, copier, scanner, printer, calculator, phone (desk & cell), camera, and electronic diagnostic equipment. Daily use of software programs including Microsoft Office Suite, Outlook, Word, Excel
Other Equipment : Occasional use of ladders.
Physical Activities : Moderate physical activity that may include walking, sitting, standing, stooping, bending, reaching, lifting & carrying
Lifting : Frequently lifts, carries, and exerts up to 40 pounds
Vision and Hearing : Must have visual acuity to see and read paper and electronic documents. Must be able to answer telephones, communicate conversation and respond to verbal inquires. Must be able to recognize sound on construction sites that indicate nearby equipment and/or safety hazards
Exposure to Environmental Conditions: Will be exposed to extreme heat, cold, dry, wet, odors, smoke, loud noises, vibrations, dust or intense lightand hazards normally associated with construction sites. May be exposed to chemicals including cleaners, solvents, paints and other potentially toxic agents. Work may be performed in precarious or tight spaces.
Schedule: Position generally scheduled Monday - Friday; occasionally weekend work. May require attendance at off-site meetings.
Additional Working Conditions: May be exposed to work settings that vary in convenience and comfort. May be required to visit external, non-city work sites with the City having limited control over the work environment.
Safety Sensitive: This position is subject to the city’s drug screening
Reasonable accommodation may be made to individuals with disabilities for the essential functions of the job.
NOTE: This job description is not intended to be an exhaustive list of all responsibilities and qualifications. Employees are accountable for all duties associated with this position.
The City of Commerce City is an equal opportunity employer.
We are an equal opportunity employer and welcome applicants from all backgrounds and experiences. We believe that a diverse and inclusive workforce is essential to our success, and we are committed to creating a supportive and welcoming work environment for all of our employees. If you are looking for an exciting opportunity to make a difference in your community, we encourage you to apply for this position today. Be A Part Of It and contribute to the vibrant growth and development of Commerce City as we strive to provide exceptional services and foster a thriving community.
This position will remain open until filled and is subject to close without notice.
Process Overview:
Apply Today: We ask that you complete and submit an online application, AND INCLUDE A RESUME AND COVER LETTER, which will be used to screen for minimum qualifications (MQs) and determine starting pay in accordance with the provision of the Colorado Equal Pay for Equal Work Act. Qualification Review: HR will screen applications for minimum qualifications Application Review: Applications for candidates that meet minimum qualifications will be forwarded to the hiring manager, who will review and evaluate application materials.
Interview(s): We aim to schedule interviews with candidates who meet the minimum qualifications and pass the application review
