Job Summary
This position serves as first contact for customers (citizens, developers, etc.) regarding the requirements, policies and procedures of land-use and building permits and related technical services and information. Serves as a liaison between the public and technical/professional staff.
Provides general information about other divisions within the department to customers and refers them to appropriate outside agencies as necessary. Emphasis is on providing comprehensive customer service to ensure accurate and efficient response to requests. Customer contact occurs by walk-ins, phones, electronic mail, and postal mail. The customer service focus provides a foundation for all technical work and processes.
Qualifications
Education and Experience:
High school diploma or GED and two years of experience emphasizing intensive public contact, customer service, processing of technical work such as interpretation and explanation of complex regulations to customers.
Experience or training in building codes and permit processes or other aspects of planning, zoning review, code enforcement, or land development is highly desirable or any combination of education or experience which would demonstrate the ability to perform the work.
Knowledge of: Laws, county codes, ordinances, and policies governing urban planning, land use and building codes; the objectives, principles, and techniques of urban and rural planning and land use control; land use and building permit processes, procedures and requirements; computer permit tracking system and geographic information systems (GIS) programs; standard office practices and procedures; business English; record keeping methods and procedures.
Ability to: Interpret legal documents such as zoning codes, ordinances, resolutions, and legal descriptions; organize, record, and tabulate technical information; accurately explain policies, procedures, laws, regulations, codes and ordinances, both orally and in writing; read and interpret maps, drawing of plots, building sites, water and sewage systems; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations; follow oral and written instructions; operate standard office machines and equipment.
For complete job announcement, application requirements, and to apply on-line, please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Salary Grade: Local 307.106 - $23.04 - $28.02- per hour
Mar 21, 2023
Full time
Job Summary
This position serves as first contact for customers (citizens, developers, etc.) regarding the requirements, policies and procedures of land-use and building permits and related technical services and information. Serves as a liaison between the public and technical/professional staff.
Provides general information about other divisions within the department to customers and refers them to appropriate outside agencies as necessary. Emphasis is on providing comprehensive customer service to ensure accurate and efficient response to requests. Customer contact occurs by walk-ins, phones, electronic mail, and postal mail. The customer service focus provides a foundation for all technical work and processes.
Qualifications
Education and Experience:
High school diploma or GED and two years of experience emphasizing intensive public contact, customer service, processing of technical work such as interpretation and explanation of complex regulations to customers.
Experience or training in building codes and permit processes or other aspects of planning, zoning review, code enforcement, or land development is highly desirable or any combination of education or experience which would demonstrate the ability to perform the work.
Knowledge of: Laws, county codes, ordinances, and policies governing urban planning, land use and building codes; the objectives, principles, and techniques of urban and rural planning and land use control; land use and building permit processes, procedures and requirements; computer permit tracking system and geographic information systems (GIS) programs; standard office practices and procedures; business English; record keeping methods and procedures.
Ability to: Interpret legal documents such as zoning codes, ordinances, resolutions, and legal descriptions; organize, record, and tabulate technical information; accurately explain policies, procedures, laws, regulations, codes and ordinances, both orally and in writing; read and interpret maps, drawing of plots, building sites, water and sewage systems; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations; follow oral and written instructions; operate standard office machines and equipment.
For complete job announcement, application requirements, and to apply on-line, please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Salary Grade: Local 307.106 - $23.04 - $28.02- per hour
King County Department of Local Services, Permitting Division
919 SW Grady Way, Suite 300, Renton, WA 98057-2906
SUMMARY
**This recruitment will be used to fill Term-Limited Temporary (TLT) and/or Special Duty Assignment (SDA) positions. The TLT/SDA is anticipated to end December 29, 2023, with possibility of extension.
In order to hire and maintain a quality workforce that reflects the diversity of the community and works well within our True North values-based organization, the Permitting Division of the Department of Local Services (DLS) is accepting applications for the position of Permit Review Coordinator in the Permitting Services section. The Permitting Services team is responsible for providing direct customer services in support of the functions of the Division.
If you are customer obsessed and looking for an opportunity to work in a fast-paced environment with a detail-oriented team, we need you. Permitting is looking for someone who thrives on solving problems, is solutions oriented, and works well both individually and as part of a highly collaborative workgroup.
The Permit Review Coordinator facilitates and helps administer King County permitting codes, policies, and procedures. They are the first point of contact applicants have and are setting the expectation for the customer experience.
Currently this is a hybrid position that is primarily telecommute with a rotating schedule in the office.
JOB DUTIES
Applying equity and social justice principles is a daily responsibility and a foundational expectation for all King County employees. In this role, you will apply equity and social justice principles that exemplify shared values, behaviors, and practices to all aspects of the work.
Permit Application Screening, Intake, and issuance :
Research property records; read and interpret maps, plans, and legal descriptions.
Provide answers to customer’s questions regarding King County permitting codes, policies, and procedures.
Screen permit applications for completeness based on a specific criterion for building, fire, and land use permit types.
Explain, calculate, and collect permit fees from customers.
Accurately and efficiently use permitting software, online portals, and available technology tools to receive, screen, route, and track application from intake to permit issuance.
Work closely with all levels of staff in King County to accomplish primary objectives.
Follow up with applicants at various permitting stages; compile and process notifications; ensure permit tracking systems are updated accurately throughout the permitting process.
Perform quality assurance of approved permits, verify fees and permit requirements, prepare issuance packages, and issue permits.
Customer Service :
Provide helpful and respectful customer service to citizens and County employees.
Answer a high volume of customer inquiries electronically, by phone, and/or in person in accordance with the division's available customer service options.
Explain application submittal requirements, application procedures, permitting processes and timelines.
Help customers who are upset or angry by communicating in a positive and professional manner.
Track customer inquiries in electronic CRM system and ensure appropriate follow up with customers is completed.
Other duties :
Collaborate with workgroup and Division staff working toward continuous improvement of customer services.
Maintain Permitting records in accordance with policies and procedures.
As a member of the Permitting Services group, this position will be responsible to cross-train with all Permit Review Coordinators and/or Permit Technicians and/or administrative staff to be prepared to support all functions of the workgroup and the Division.
Other responsibilities may involve cash, check, or electronic payment processing, data entry, processing notices and mailings to customers, record maintenance, and other duties as assigned by the supervisor.
EXPERIENCE, QUALIFICATIONS, KNOWLEDGE, SKILLS:
Minimum Qualifications:
Working experience or substantial knowledge of building and/or land use permit application procedures, submittal requirements and associated documents; interpreting maps, plans, and legal descriptions.
Knowledge of rules, regulations, codes, laws, and/or policies relative to the position.
Demonstrated ability to work as an effective team member in a highly collaborative environment.
Experience providing excellent customer service, including working with upset or angry customers while maintaining positive customer relationships.
Demonstrate excellent communication skills both verbal and written.
Professional experience and intermediate skill using Microsoft Office Products including Excel, Word, Outlook, Teams, and CRM.
Professional experience using permitting software, online permit portals, and available technology tools for receiving, screening, routing, and processing applications and permits.
Experience using initiative and judgement interpreting policies, rules, and guidelines.
Demonstrated ability to effectively prioritize a high volume of work and handle multiple tasks with changing priorities while meeting deadlines and team goals.
Exceptional organization skills with superior attention to details and accurate work output.
Comfortable learning new technology and working in an environment of continuous improvement where frequent change is occurring.
Demonstrate the ability to use critical thinking to solve problems with minimal supervision.
Candidates must have demonstrated punctuality, dependability, and good attendance in previous job experience.
Desired Qualifications:
Professional experience within a government permitting agency processing building and land use permit applications, verifying submittal requirements are met, calculating, and collecting fees, applying building and land use codes, coordinating the permit process, and issuing approved permits.
Experience using Accela, My Building Pemit.com, and/or other relevant permitting software.
Knowledge of and experience applying King County rules, regulations, codes, laws and/or policies relative to the position.
Experience using GIS mapping software; SharePoint; Bluebeam; CRM; record management software.
International Code Council recognition as a Certified Permit Technician.
Necessary special requirements:
Must be able to bend, stoop, lift and carry up to 30 pounds, including large, rolled plans.
Must be able to move from workstation to workstation, sitting, standing, and reaching throughout the workday in a fast-paced environment.
SUPPLEMENTAL INFORMATION:
Those applicants who pass the initial screening will be invited to interview the week of April 3, 2023.
Currently we are filling Term-Limited Temporary (TLT) and/or Special Duty Assignment (SDA) for current King County Career Service employees who have passed their probationary period. Current King County employees must have permission from their supervisor to be eligible for the Special Duty assignment.
Pay upon SDA placement: Current employees selected for SDA will be compensated based on the provisions of the Collective Bargaining Agreement or Master Labor Agreement for their base assignment if applicable.
This recruitment may be used to fill vacancies for up to 6 months. Including career service, special duty assignments, STT and TLT opportunities.
WHO MAY APPLY: This position is open to all qualified applicants. First consideration will be given to current PROTEC17 members in the same classification that are eligible for lateral transfer.
WORK SCHEDULE: The work week is normally Monday through Friday, 7.00 a.m. to 4:00 p.m., but may at times require work outside of normal business hours. This full-time position is overtime eligible.
FORMS AND MATERIALS: The recruitment for this position is open to all applicants. A completed King County Application is required. We highly recommend that you also provide a cover letter and resume .
SELECTION PROCESS: Applicants will be screened for clarity, completeness, and competitiveness. The most competitive candidates may be invited to participate in one or more interviews. Interviews will be conducted via Teams. Reference checks and file reviews will be conducted.
UNION MEMBERSHIP: PROTEC17
For more information regarding this recruitment, please contact:
Vivienne Swai Human Resources Analyst 206-477-1538 vswai@kingcounty.gov
Teleworking Requirement
This is a hybrid position. The work associated with this position will be performed by teleworking, onsite work and meetings as needed. The responsibilities of this position may include regular and ongoing in-office work involving in person customer service in accordance with the division's available customer service options.
Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.
Employees will be provided with a County issued laptop and must maintain a workspace with an internet connection (access may be supplemented in some situations) where they can reliably perform work and remain available and responsive during scheduled work hours.
King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment.
Forbes recently named King County as one of Washington State's best employers.
Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.
Guided by our " True North ", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.
King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions, please contact your recruiter listed on this job announcement.
Mar 06, 2023
Full time
SUMMARY
**This recruitment will be used to fill Term-Limited Temporary (TLT) and/or Special Duty Assignment (SDA) positions. The TLT/SDA is anticipated to end December 29, 2023, with possibility of extension.
In order to hire and maintain a quality workforce that reflects the diversity of the community and works well within our True North values-based organization, the Permitting Division of the Department of Local Services (DLS) is accepting applications for the position of Permit Review Coordinator in the Permitting Services section. The Permitting Services team is responsible for providing direct customer services in support of the functions of the Division.
If you are customer obsessed and looking for an opportunity to work in a fast-paced environment with a detail-oriented team, we need you. Permitting is looking for someone who thrives on solving problems, is solutions oriented, and works well both individually and as part of a highly collaborative workgroup.
The Permit Review Coordinator facilitates and helps administer King County permitting codes, policies, and procedures. They are the first point of contact applicants have and are setting the expectation for the customer experience.
Currently this is a hybrid position that is primarily telecommute with a rotating schedule in the office.
JOB DUTIES
Applying equity and social justice principles is a daily responsibility and a foundational expectation for all King County employees. In this role, you will apply equity and social justice principles that exemplify shared values, behaviors, and practices to all aspects of the work.
Permit Application Screening, Intake, and issuance :
Research property records; read and interpret maps, plans, and legal descriptions.
Provide answers to customer’s questions regarding King County permitting codes, policies, and procedures.
Screen permit applications for completeness based on a specific criterion for building, fire, and land use permit types.
Explain, calculate, and collect permit fees from customers.
Accurately and efficiently use permitting software, online portals, and available technology tools to receive, screen, route, and track application from intake to permit issuance.
Work closely with all levels of staff in King County to accomplish primary objectives.
Follow up with applicants at various permitting stages; compile and process notifications; ensure permit tracking systems are updated accurately throughout the permitting process.
Perform quality assurance of approved permits, verify fees and permit requirements, prepare issuance packages, and issue permits.
Customer Service :
Provide helpful and respectful customer service to citizens and County employees.
Answer a high volume of customer inquiries electronically, by phone, and/or in person in accordance with the division's available customer service options.
Explain application submittal requirements, application procedures, permitting processes and timelines.
Help customers who are upset or angry by communicating in a positive and professional manner.
Track customer inquiries in electronic CRM system and ensure appropriate follow up with customers is completed.
Other duties :
Collaborate with workgroup and Division staff working toward continuous improvement of customer services.
Maintain Permitting records in accordance with policies and procedures.
As a member of the Permitting Services group, this position will be responsible to cross-train with all Permit Review Coordinators and/or Permit Technicians and/or administrative staff to be prepared to support all functions of the workgroup and the Division.
Other responsibilities may involve cash, check, or electronic payment processing, data entry, processing notices and mailings to customers, record maintenance, and other duties as assigned by the supervisor.
EXPERIENCE, QUALIFICATIONS, KNOWLEDGE, SKILLS:
Minimum Qualifications:
Working experience or substantial knowledge of building and/or land use permit application procedures, submittal requirements and associated documents; interpreting maps, plans, and legal descriptions.
Knowledge of rules, regulations, codes, laws, and/or policies relative to the position.
Demonstrated ability to work as an effective team member in a highly collaborative environment.
Experience providing excellent customer service, including working with upset or angry customers while maintaining positive customer relationships.
Demonstrate excellent communication skills both verbal and written.
Professional experience and intermediate skill using Microsoft Office Products including Excel, Word, Outlook, Teams, and CRM.
Professional experience using permitting software, online permit portals, and available technology tools for receiving, screening, routing, and processing applications and permits.
Experience using initiative and judgement interpreting policies, rules, and guidelines.
Demonstrated ability to effectively prioritize a high volume of work and handle multiple tasks with changing priorities while meeting deadlines and team goals.
Exceptional organization skills with superior attention to details and accurate work output.
Comfortable learning new technology and working in an environment of continuous improvement where frequent change is occurring.
Demonstrate the ability to use critical thinking to solve problems with minimal supervision.
Candidates must have demonstrated punctuality, dependability, and good attendance in previous job experience.
Desired Qualifications:
Professional experience within a government permitting agency processing building and land use permit applications, verifying submittal requirements are met, calculating, and collecting fees, applying building and land use codes, coordinating the permit process, and issuing approved permits.
Experience using Accela, My Building Pemit.com, and/or other relevant permitting software.
Knowledge of and experience applying King County rules, regulations, codes, laws and/or policies relative to the position.
Experience using GIS mapping software; SharePoint; Bluebeam; CRM; record management software.
International Code Council recognition as a Certified Permit Technician.
Necessary special requirements:
Must be able to bend, stoop, lift and carry up to 30 pounds, including large, rolled plans.
Must be able to move from workstation to workstation, sitting, standing, and reaching throughout the workday in a fast-paced environment.
SUPPLEMENTAL INFORMATION:
Those applicants who pass the initial screening will be invited to interview the week of April 3, 2023.
Currently we are filling Term-Limited Temporary (TLT) and/or Special Duty Assignment (SDA) for current King County Career Service employees who have passed their probationary period. Current King County employees must have permission from their supervisor to be eligible for the Special Duty assignment.
Pay upon SDA placement: Current employees selected for SDA will be compensated based on the provisions of the Collective Bargaining Agreement or Master Labor Agreement for their base assignment if applicable.
This recruitment may be used to fill vacancies for up to 6 months. Including career service, special duty assignments, STT and TLT opportunities.
WHO MAY APPLY: This position is open to all qualified applicants. First consideration will be given to current PROTEC17 members in the same classification that are eligible for lateral transfer.
WORK SCHEDULE: The work week is normally Monday through Friday, 7.00 a.m. to 4:00 p.m., but may at times require work outside of normal business hours. This full-time position is overtime eligible.
FORMS AND MATERIALS: The recruitment for this position is open to all applicants. A completed King County Application is required. We highly recommend that you also provide a cover letter and resume .
SELECTION PROCESS: Applicants will be screened for clarity, completeness, and competitiveness. The most competitive candidates may be invited to participate in one or more interviews. Interviews will be conducted via Teams. Reference checks and file reviews will be conducted.
UNION MEMBERSHIP: PROTEC17
For more information regarding this recruitment, please contact:
Vivienne Swai Human Resources Analyst 206-477-1538 vswai@kingcounty.gov
Teleworking Requirement
This is a hybrid position. The work associated with this position will be performed by teleworking, onsite work and meetings as needed. The responsibilities of this position may include regular and ongoing in-office work involving in person customer service in accordance with the division's available customer service options.
Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.
Employees will be provided with a County issued laptop and must maintain a workspace with an internet connection (access may be supplemented in some situations) where they can reliably perform work and remain available and responsive during scheduled work hours.
King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment.
Forbes recently named King County as one of Washington State's best employers.
Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.
Guided by our " True North ", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.
King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions, please contact your recruiter listed on this job announcement.
King County Department of Local Services, Permitting Division
Renton, WA
SUMMARY:
In order to hire and maintain a quality workforce that reflects the diversity of the community and works well within our True North values-based organization, The Permitting Division of the King County Department of Local Services is recruiting for a Permit Technician who will provide a high level of customer service. The Permit Technician performs a wide variety of technical and specialized duties in support of the Permitting Services work group. Our ideal candidate works well in a team environment, enjoys working with the public, and will establish and maintain effective relationships while being customer service focused.
JOB DUTIES:
Applying equity and social justice principles is a daily responsibility and a foundational expectation for all King County employees. In this role, you will apply equity and social justice principles that exemplify shared values, behaviors, and practices to all aspects of the work.
Accounts Receivable /Financial: Calculate and assess fees. Process check and credit card payments using specialized computer software system. Process complex multi-step financial transactions. Maintain daily records of receipts and electronic payments. Perform reconciliation of daily payment transactions. Prepare bank deposits. Research and resolve discrepancies. Process refunds. Process past due account collections. Respond to customer disputes. Process legal documents including financial guarantees and liens.
Accounts Payable & Purchasing: Procurement of good and services obtaining associated approvals. Manage payment of invoices and expense reimbursements, assign account codes, and provide justification for purchases in compliance with King County policies. Administer King County P-Card program purchases and perform account reconciliation in Oracle EBS iExpense. Create purchase and/or payment requisitions using Oracle EBS iProcurement. Manage employee training and conference registrations and travel accommodations following King County and departmental policies. Keep accurate and complete records.
Permit & business license application processing: Assist customers with application process. Receive and screen application materials and determine application acceptance. Categorize applications, create system records, enter permit details, and route applications for review. Calculate and assess fees. Track and update permit records received using multiple systems. Verify permit issuance requirements are met, issue approved permits, and provide information to applicants. Receive and review extension applications, make determinations, and issue permit extensions. Prepare legal documents including liens, agreements, financial guarantees, and bonds. Process legal documents for recording.
Permitting Services support: As a member of the Permitting Services group, this position will be responsible to cross-train with other Permit Technicians and support the various functions of the team.
Communication: Provide clear verbal and written communication to customers and team members. Communicate on the job in ways that reflect well upon King County and the department.
Billing: Process monthly billings for permit fees and civil penalties involving verifying information, printing, stuffing envelopes, mailing invoices, and responding to customer inquiries.
Customer Service: Assists customers in person, over the phone and by email. Provide customer information about the permitting process requirements, online services, fees, business licenses, general inspection questions, permit status, and a wide variety of general questions. Identify problems, perform research, resolve issues, and communicate with customers. Consult with other departments to resolve issues. Keep detailed records.
Other duties: Processing notices for mailing, processing incoming/outgoing mail. Other responsibilities may involve projects, and other duties as assigned by the supervisor.
Telework/Office work: This is currently a hybrid position that performs work both in the office and teleworks from home. You will be required to perform in person customer service and in-office duties on a regular basis one to two days per week. In office requirements may change depending on workplace needs.
EXPERIENCE, QUALIFICATIONS, KNOWLEDGE, SKILLS:
Minimum Qualifications:
Experience providing excellent customer service including analyzing, researching, and solving complex problems while maintaining positive customer relationships.
Solid computer skills including intermediate level using Excel, Word, Outlook, SharePoint, or other software applications relative to the position.
Professional experience performing check and electronic payment processing, reconciliation of daily transactions, and preparing bank deposits.
Professional accounting or bookkeeping knowledge and experience performing accounts payable, accounts receivable, and entry of complex multi-step financial transactions using specialized software.
Ability to use initiative and judgment interpreting policies, rules, and guidelines.
Demonstrated ability to work as an effective team member in an environment with multiple shared responsibilities, with various deadlines.
Very detail oriented, organized, flexible, and able to proactively prioritize work while handling multiple tasks, deadlines, and priorities that can change often.
Excellent communication skills both written and verbal.
Candidates must have demonstrated punctuality, dependability, and good attendance in previous job experience.
Desired Qualifications:
Professional experience within a public agency providing service related to permit application processing and issuance.
Can demonstrate an overall understanding and involvement with building and land use permit processing procedures.
Experienced using Oracle software to perform accounting and AP transactions.
Experience using Accela or other permitting software to initialize permit records, calculate fees, update workflow and permit details, and process financial transactions.
Experience using SharePoint and/or Bluebeam.
Experience using MyBuildingPermit.com or other online permitting system software and related business processes in support of electronic permitting.
Knowledge of rules, regulations, codes, laws and/or policies relative to the position.
Success working in continuous improvement environment.
Necessary Special Requirements:
Must be able to lift and carry up to 30 pounds, including large, rolled plans.
Must be able to move from workstation to workstation, sitting, standing, and reaching throughout the workday in a fast-paced environment.
SUPPLEMENTAL INFORMATION:
Those applicants who pass the initial screening will be invited to interview the week of March 20, 2023.
This recruitment may be used to fill vacancies for up to 6 months. Including career service, special duty assignments, STT and TLT opportunities.
WHO MAY APPLY: This position is open to all qualified applicants. First consideration will be given to current PROTEC17 members in the same classification that are eligible for lateral transfer. WORK SCHEDULE: The work week is normally Monday through Friday, 7.00 a.m. to 4:00 p.m., but may at times require work outside of normal business hours. This full-time position is overtime eligible. FORMS AND MATERIALS: The recruitment for this position is open to all applicants. A completed King County Application is required. We highly recommend that you also provide a cover letter and resume . SELECTION PROCESS: Applicants will be screened for clarity, completeness, and competitiveness. The most competitive candidates may be invited to participate in one or more interviews. Interviews will be conducted via Teams. Reference checks and file reviews will be conducted. UNION MEMBERSHIP: PROTEC17 For more information regarding this recruitment, please contact: Vivienne Swai Human Resources Analyst 206-477-1538 vswai@kingcounty.gov
Teleworking Requirement This is a hybrid position. The work associated with this position will be performed by teleworking, onsite work and meetings as needed. The responsibilities of this position may include regular and ongoing in-office work involving in person customer service in accordance with the division's available customer service options.
Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements. Employees will be provided with a County issued laptop and must maintain a workspace with an internet connection (access may be supplemented in some situations) where they can reliably perform work and remain available and responsive during scheduled work hours.
King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment. Forbes recently named King County as one of Washington State's best employers. Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play. Guided by our " True North ", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans. King County is an Equal Employment Opportunity (EEO) Employer No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
To Apply If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions, please contact your recruiter listed on this job announcement.
Feb 27, 2023
Full time
SUMMARY:
In order to hire and maintain a quality workforce that reflects the diversity of the community and works well within our True North values-based organization, The Permitting Division of the King County Department of Local Services is recruiting for a Permit Technician who will provide a high level of customer service. The Permit Technician performs a wide variety of technical and specialized duties in support of the Permitting Services work group. Our ideal candidate works well in a team environment, enjoys working with the public, and will establish and maintain effective relationships while being customer service focused.
JOB DUTIES:
Applying equity and social justice principles is a daily responsibility and a foundational expectation for all King County employees. In this role, you will apply equity and social justice principles that exemplify shared values, behaviors, and practices to all aspects of the work.
Accounts Receivable /Financial: Calculate and assess fees. Process check and credit card payments using specialized computer software system. Process complex multi-step financial transactions. Maintain daily records of receipts and electronic payments. Perform reconciliation of daily payment transactions. Prepare bank deposits. Research and resolve discrepancies. Process refunds. Process past due account collections. Respond to customer disputes. Process legal documents including financial guarantees and liens.
Accounts Payable & Purchasing: Procurement of good and services obtaining associated approvals. Manage payment of invoices and expense reimbursements, assign account codes, and provide justification for purchases in compliance with King County policies. Administer King County P-Card program purchases and perform account reconciliation in Oracle EBS iExpense. Create purchase and/or payment requisitions using Oracle EBS iProcurement. Manage employee training and conference registrations and travel accommodations following King County and departmental policies. Keep accurate and complete records.
Permit & business license application processing: Assist customers with application process. Receive and screen application materials and determine application acceptance. Categorize applications, create system records, enter permit details, and route applications for review. Calculate and assess fees. Track and update permit records received using multiple systems. Verify permit issuance requirements are met, issue approved permits, and provide information to applicants. Receive and review extension applications, make determinations, and issue permit extensions. Prepare legal documents including liens, agreements, financial guarantees, and bonds. Process legal documents for recording.
Permitting Services support: As a member of the Permitting Services group, this position will be responsible to cross-train with other Permit Technicians and support the various functions of the team.
Communication: Provide clear verbal and written communication to customers and team members. Communicate on the job in ways that reflect well upon King County and the department.
Billing: Process monthly billings for permit fees and civil penalties involving verifying information, printing, stuffing envelopes, mailing invoices, and responding to customer inquiries.
Customer Service: Assists customers in person, over the phone and by email. Provide customer information about the permitting process requirements, online services, fees, business licenses, general inspection questions, permit status, and a wide variety of general questions. Identify problems, perform research, resolve issues, and communicate with customers. Consult with other departments to resolve issues. Keep detailed records.
Other duties: Processing notices for mailing, processing incoming/outgoing mail. Other responsibilities may involve projects, and other duties as assigned by the supervisor.
Telework/Office work: This is currently a hybrid position that performs work both in the office and teleworks from home. You will be required to perform in person customer service and in-office duties on a regular basis one to two days per week. In office requirements may change depending on workplace needs.
EXPERIENCE, QUALIFICATIONS, KNOWLEDGE, SKILLS:
Minimum Qualifications:
Experience providing excellent customer service including analyzing, researching, and solving complex problems while maintaining positive customer relationships.
Solid computer skills including intermediate level using Excel, Word, Outlook, SharePoint, or other software applications relative to the position.
Professional experience performing check and electronic payment processing, reconciliation of daily transactions, and preparing bank deposits.
Professional accounting or bookkeeping knowledge and experience performing accounts payable, accounts receivable, and entry of complex multi-step financial transactions using specialized software.
Ability to use initiative and judgment interpreting policies, rules, and guidelines.
Demonstrated ability to work as an effective team member in an environment with multiple shared responsibilities, with various deadlines.
Very detail oriented, organized, flexible, and able to proactively prioritize work while handling multiple tasks, deadlines, and priorities that can change often.
Excellent communication skills both written and verbal.
Candidates must have demonstrated punctuality, dependability, and good attendance in previous job experience.
Desired Qualifications:
Professional experience within a public agency providing service related to permit application processing and issuance.
Can demonstrate an overall understanding and involvement with building and land use permit processing procedures.
Experienced using Oracle software to perform accounting and AP transactions.
Experience using Accela or other permitting software to initialize permit records, calculate fees, update workflow and permit details, and process financial transactions.
Experience using SharePoint and/or Bluebeam.
Experience using MyBuildingPermit.com or other online permitting system software and related business processes in support of electronic permitting.
Knowledge of rules, regulations, codes, laws and/or policies relative to the position.
Success working in continuous improvement environment.
Necessary Special Requirements:
Must be able to lift and carry up to 30 pounds, including large, rolled plans.
Must be able to move from workstation to workstation, sitting, standing, and reaching throughout the workday in a fast-paced environment.
SUPPLEMENTAL INFORMATION:
Those applicants who pass the initial screening will be invited to interview the week of March 20, 2023.
This recruitment may be used to fill vacancies for up to 6 months. Including career service, special duty assignments, STT and TLT opportunities.
WHO MAY APPLY: This position is open to all qualified applicants. First consideration will be given to current PROTEC17 members in the same classification that are eligible for lateral transfer. WORK SCHEDULE: The work week is normally Monday through Friday, 7.00 a.m. to 4:00 p.m., but may at times require work outside of normal business hours. This full-time position is overtime eligible. FORMS AND MATERIALS: The recruitment for this position is open to all applicants. A completed King County Application is required. We highly recommend that you also provide a cover letter and resume . SELECTION PROCESS: Applicants will be screened for clarity, completeness, and competitiveness. The most competitive candidates may be invited to participate in one or more interviews. Interviews will be conducted via Teams. Reference checks and file reviews will be conducted. UNION MEMBERSHIP: PROTEC17 For more information regarding this recruitment, please contact: Vivienne Swai Human Resources Analyst 206-477-1538 vswai@kingcounty.gov
Teleworking Requirement This is a hybrid position. The work associated with this position will be performed by teleworking, onsite work and meetings as needed. The responsibilities of this position may include regular and ongoing in-office work involving in person customer service in accordance with the division's available customer service options.
Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements. Employees will be provided with a County issued laptop and must maintain a workspace with an internet connection (access may be supplemented in some situations) where they can reliably perform work and remain available and responsive during scheduled work hours.
King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment. Forbes recently named King County as one of Washington State's best employers. Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play. Guided by our " True North ", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans. King County is an Equal Employment Opportunity (EEO) Employer No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
To Apply If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions, please contact your recruiter listed on this job announcement.
Automotive Technician I/II/III
Automotive Technician I
candidates offered a full-time position are eligible for a $2,000 Sign-on bonus ! **ask for more detail.
Automotive Technician II/III
candidates offered a full-time position are eligible for a $4,000 Sign-on bonus! **ask for more detail.
James City County’s Fleet and Equipment Maintenance Division is hiring Automotive Technicians.
$42,028 - $62,378 or higher DOQ + Full-Time County Benefits .
James City County’s Fleet and Equipment Maintenance Division is hiring Automotive Technicians to perform responsible/experienced skilled craft work inspecting, maintaining, and repairing a variety of gasoline and diesel vehicles, specialized equipment, heavy equipment ambulances, and fire apparatus. There are three levels of Automotive Technician distinguished by the level of work performed and the qualifications of the employee.
Automotive Technician I: $42,028 / year or higher DOQ
Automotive Technician II: $45,074 / year or higher DOQ
Automotive Technician III: $48,347 / year or higher DOQ
Responsibilities:
Performs responsible skilled craft work maintaining and repairing gasoline and diesel vehicles and heavy equipment, including ambulances, fire apparatus and various other equipment.
Performs air-conditioning, electrical, suspension and other major component repair on a variety of vehicles and equipment.
Performs acetylene and electric welding and fabricating.
Completes work orders and notifies customers; maintains required documentation and logbooks.
(Automotive Technician II and III) Instruct, train, and assist other Technicians.
This job is considered essential personnel and will be required to work during and following natural disasters and emergency situations.
Requirements:
Any combination of education and experience equivalent to a high school diploma; supplemented by courses in auto mechanics, engine repair or related field; considerable experience in the repair and maintenance of automotive and related equipment.
Must be eligible to obtain Virginia Class A Commercial Driver’s permit within 30 days of hire and the license with combination endorsements: airbrakes and tanker within 6 months of hire and have an acceptable driving record based on James City County’s criteria
Must possess or obtain within 6 months of hire a valid Virginia State Inspector’s License.
Must possess or obtain within 6 months of hire a valid air-conditioning recovery certification.
Knowledge of principles and processes for providing customer service including setting and meeting quality standards for service, and evaluation of customer satisfaction.
Ability to communicate effectively both orally and in writing; establish and maintain effective working relationships with other county employees and the public
Provides own hand tools. Automotive Technician I
ASE Certification in a minimum of two exam sections in one of the following certification areas within six months: Automobile, Light, Medium or Heavy Truck.
Automotive Technician II
Demonstrated ability at the journeyman level to efficiently and effectively diagnose, repair, and performance maintenance on light/heavy vehicles and equipment.
Master ASE Certification in Automobile, Light, Medium or Heavy Truck.
Automotive Technician III
Must meet requirements of level I and II; and,
Minimum Level I EVT Certification in Fire Apparatus Truck
In addition to full-time benefits Automotive Technicians may also be eligible for
Provided uniforms & work boots
Annual tool allowance
CDL Training & reimbursement
Potential Standby Pay with vehicle usage
Click here for full job description. Accepting applications until filled. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Feb 03, 2023
Full time
Automotive Technician I/II/III
Automotive Technician I
candidates offered a full-time position are eligible for a $2,000 Sign-on bonus ! **ask for more detail.
Automotive Technician II/III
candidates offered a full-time position are eligible for a $4,000 Sign-on bonus! **ask for more detail.
James City County’s Fleet and Equipment Maintenance Division is hiring Automotive Technicians.
$42,028 - $62,378 or higher DOQ + Full-Time County Benefits .
James City County’s Fleet and Equipment Maintenance Division is hiring Automotive Technicians to perform responsible/experienced skilled craft work inspecting, maintaining, and repairing a variety of gasoline and diesel vehicles, specialized equipment, heavy equipment ambulances, and fire apparatus. There are three levels of Automotive Technician distinguished by the level of work performed and the qualifications of the employee.
Automotive Technician I: $42,028 / year or higher DOQ
Automotive Technician II: $45,074 / year or higher DOQ
Automotive Technician III: $48,347 / year or higher DOQ
Responsibilities:
Performs responsible skilled craft work maintaining and repairing gasoline and diesel vehicles and heavy equipment, including ambulances, fire apparatus and various other equipment.
Performs air-conditioning, electrical, suspension and other major component repair on a variety of vehicles and equipment.
Performs acetylene and electric welding and fabricating.
Completes work orders and notifies customers; maintains required documentation and logbooks.
(Automotive Technician II and III) Instruct, train, and assist other Technicians.
This job is considered essential personnel and will be required to work during and following natural disasters and emergency situations.
Requirements:
Any combination of education and experience equivalent to a high school diploma; supplemented by courses in auto mechanics, engine repair or related field; considerable experience in the repair and maintenance of automotive and related equipment.
Must be eligible to obtain Virginia Class A Commercial Driver’s permit within 30 days of hire and the license with combination endorsements: airbrakes and tanker within 6 months of hire and have an acceptable driving record based on James City County’s criteria
Must possess or obtain within 6 months of hire a valid Virginia State Inspector’s License.
Must possess or obtain within 6 months of hire a valid air-conditioning recovery certification.
Knowledge of principles and processes for providing customer service including setting and meeting quality standards for service, and evaluation of customer satisfaction.
Ability to communicate effectively both orally and in writing; establish and maintain effective working relationships with other county employees and the public
Provides own hand tools. Automotive Technician I
ASE Certification in a minimum of two exam sections in one of the following certification areas within six months: Automobile, Light, Medium or Heavy Truck.
Automotive Technician II
Demonstrated ability at the journeyman level to efficiently and effectively diagnose, repair, and performance maintenance on light/heavy vehicles and equipment.
Master ASE Certification in Automobile, Light, Medium or Heavy Truck.
Automotive Technician III
Must meet requirements of level I and II; and,
Minimum Level I EVT Certification in Fire Apparatus Truck
In addition to full-time benefits Automotive Technicians may also be eligible for
Provided uniforms & work boots
Annual tool allowance
CDL Training & reimbursement
Potential Standby Pay with vehicle usage
Click here for full job description. Accepting applications until filled. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
ABOUT TROUT UNLIMITED
Trout Unlimited is a national organization with 300,000 members and supporters organized into over 400 chapters and councils nationwide. These dedicated grassroots volunteers are matched by a respected staff of organizers, lawyers, policy experts, and scientists, who work out of more than 45 offices across the country. Our mission is to bring together diverse interests to care for and recover rivers and streams so our children can experience the joy of wild and native trout and salmon.
Trout Unlimited recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law.
POSITION SUMMARY
This position will support TU staff on field related operations while also collaborating with federal, state, and NGO partners across the region to restore aquatic connectivity, develop instream habitat, and promote the long-term values associated with aquatic restoration. Projects will include road crossing assessments, restoration designs, permitting, large wood installations, construction oversight, and monitoring of restoration projects on both public and private lands. This position is full-time with benefits and will be based in New York with travel to project sites across the region (CT, VT, MA as needed).
DUTIES AND RESPONSIBILITIES
Assist with culvert assessments using the North Atlantic Aquatic
Connectivity Collaborative (NAACC) protocol.
Assist with watershed survey activities and data collection including, stream morphology, habitat, temperature monitoring and fish population assessments.
Assist with project implementation, maintenance and construction oversight as needed to support the team.
Maintain rigorous data collection and assessment protocols; identify and report any concerns to supervisor.
Wade streams and rivers in a variety of flow regimes and weather conditions.
Oversee seasonal field team with 2-4 seasonal staff with a high degree of coordination and communication.
Work as a team with a high degree of coordination and communication.
Keep a positive attitude and follow directions while conducting physically demanding work, often in inclement weather.
Maintain equipment and inventory; report maintenance/equipment needs to supervisor.
Provide assistance with preparing permits and maps, as well as data input and database maintenance.
Additional duties in support of the watershed program may be required and include, but are not limited to: volunteer and citizen science event coordinating, tree planting, community meetings and presentations and education/outreach activities.
Maintain a high level of integrity while on the job.
Requirements
PREFERRED QUALIFICATIONS
A minimum of a B.S. in environmental science, fisheries biology, forestry, or related discipline or commensurate field experience.
Demonstrable experience with physically demanding work.
Experience assessing culverts and managing data and field equipment.
Experience surveying and managing restoration construction projects.
Own personal vehicle that can be used for extensive work travel. TU offers mileage reimbursement for personal vehicle usage; A valid driver’s license and the ability to pass background checks for employment.
Ability to quickly acquire skills and learn new techniques.
Willing to work long days in outdoor field conditions.
Patience to deal with bugs, snakes, mud, rain, cold, and hot weather.
Possess strong communication skills.
Working knowledge of watershed health and function.
A strong passion for native fishes and the watersheds upon which they rely.
Ability to work cooperatively in a team with varied skills, abilities, and perspectives.
Ability to think creatively, keep an open mind, and take constructive criticism.
Proficiency with Microsoft Office programs, GoogleEarth, and ArcGIS desirable.
Knowledge of basic mechanical repair.
COMPENSATION
This is a full-time position with a generous benefits package. The position pay range is $40,000-$43,000.
Travel away from the team’s home base may be provided by or reimbursed by TU. It will be necessary for the chosen applicant to relocate to the team’s home base or be within driving distance to the location. Travel to and from home base will not be included in the reimbursement strategy.
Staff and leadership at TU understand that life outside of work is important to personal health, and we strive to create a healthy and family-friendly atmosphere. This is a full-time position with a generous benefits package.
At TU, we value a diverse representation of staff, and we actively seek candidates for this position who come from communities that have been historically under-represented in conservation and those who have been most impacted by degraded rivers and streams. We are committed to building space for all people to participate in our work to care for trout and salmon and clean our shared waters. We are proud to be an equal opportunity employer and welcome you to read more about TU’s equity practice and values https://www.tu.org/equity/ .
Jan 31, 2023
Full time
ABOUT TROUT UNLIMITED
Trout Unlimited is a national organization with 300,000 members and supporters organized into over 400 chapters and councils nationwide. These dedicated grassroots volunteers are matched by a respected staff of organizers, lawyers, policy experts, and scientists, who work out of more than 45 offices across the country. Our mission is to bring together diverse interests to care for and recover rivers and streams so our children can experience the joy of wild and native trout and salmon.
Trout Unlimited recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law.
POSITION SUMMARY
This position will support TU staff on field related operations while also collaborating with federal, state, and NGO partners across the region to restore aquatic connectivity, develop instream habitat, and promote the long-term values associated with aquatic restoration. Projects will include road crossing assessments, restoration designs, permitting, large wood installations, construction oversight, and monitoring of restoration projects on both public and private lands. This position is full-time with benefits and will be based in New York with travel to project sites across the region (CT, VT, MA as needed).
DUTIES AND RESPONSIBILITIES
Assist with culvert assessments using the North Atlantic Aquatic
Connectivity Collaborative (NAACC) protocol.
Assist with watershed survey activities and data collection including, stream morphology, habitat, temperature monitoring and fish population assessments.
Assist with project implementation, maintenance and construction oversight as needed to support the team.
Maintain rigorous data collection and assessment protocols; identify and report any concerns to supervisor.
Wade streams and rivers in a variety of flow regimes and weather conditions.
Oversee seasonal field team with 2-4 seasonal staff with a high degree of coordination and communication.
Work as a team with a high degree of coordination and communication.
Keep a positive attitude and follow directions while conducting physically demanding work, often in inclement weather.
Maintain equipment and inventory; report maintenance/equipment needs to supervisor.
Provide assistance with preparing permits and maps, as well as data input and database maintenance.
Additional duties in support of the watershed program may be required and include, but are not limited to: volunteer and citizen science event coordinating, tree planting, community meetings and presentations and education/outreach activities.
Maintain a high level of integrity while on the job.
Requirements
PREFERRED QUALIFICATIONS
A minimum of a B.S. in environmental science, fisheries biology, forestry, or related discipline or commensurate field experience.
Demonstrable experience with physically demanding work.
Experience assessing culverts and managing data and field equipment.
Experience surveying and managing restoration construction projects.
Own personal vehicle that can be used for extensive work travel. TU offers mileage reimbursement for personal vehicle usage; A valid driver’s license and the ability to pass background checks for employment.
Ability to quickly acquire skills and learn new techniques.
Willing to work long days in outdoor field conditions.
Patience to deal with bugs, snakes, mud, rain, cold, and hot weather.
Possess strong communication skills.
Working knowledge of watershed health and function.
A strong passion for native fishes and the watersheds upon which they rely.
Ability to work cooperatively in a team with varied skills, abilities, and perspectives.
Ability to think creatively, keep an open mind, and take constructive criticism.
Proficiency with Microsoft Office programs, GoogleEarth, and ArcGIS desirable.
Knowledge of basic mechanical repair.
COMPENSATION
This is a full-time position with a generous benefits package. The position pay range is $40,000-$43,000.
Travel away from the team’s home base may be provided by or reimbursed by TU. It will be necessary for the chosen applicant to relocate to the team’s home base or be within driving distance to the location. Travel to and from home base will not be included in the reimbursement strategy.
Staff and leadership at TU understand that life outside of work is important to personal health, and we strive to create a healthy and family-friendly atmosphere. This is a full-time position with a generous benefits package.
At TU, we value a diverse representation of staff, and we actively seek candidates for this position who come from communities that have been historically under-represented in conservation and those who have been most impacted by degraded rivers and streams. We are committed to building space for all people to participate in our work to care for trout and salmon and clean our shared waters. We are proud to be an equal opportunity employer and welcome you to read more about TU’s equity practice and values https://www.tu.org/equity/ .
King County Department of Local Services, Permitting Division
Renton, WA
Summary
**This recruitment will be used to fill Term-Limited Temporary (TLT) and/or Special Duty Assignment (SDA) positions. The TLT/SDA is anticipated to last up to 1 year.
In order to hire and maintain a quality workforce that reflects the diversity of the community and works well within our True North values-based organization, the Permitting Division of the Department of Local Services (DLS) is accepting applications for the position of Permit Review Coordinator in the Permitting Services section. The Permitting Services team is responsible for providing direct customer services in support of the functions of the Division. If you are customer obsessed and looking for an opportunity to work in a fast-paced environment with a detail-oriented team, we need you. Permitting is looking for someone who thrives on solving problems, is solutions oriented, and works well both individually and as part of a highly collaborative workgroup. The Permit Review Coordinator facilitates and helps administer King County permitting codes, policies, and procedures. They are the first point of contact applicants have and are setting the expectation for the customer experience. Currently this is a hybrid position that is primarily telecommute with a rotating schedule in the office.
Job Duties
Applying equity and social justice principles is a daily responsibility and a foundational expectation for all King County employees. In this role, you will apply equity and social justice principles that exemplify shared values, behaviors, and practices to all aspects of the work. Permit Application Screening, Intake, and issuance:
Research property records; read and interpret maps, plans, and legal descriptions.
Provide answers to customer’s questions regarding King County permitting codes, policies, and procedures.
Screen permit applications for completeness based on a specific criterion for building, fire, and land use permit types.
Explain, calculate, and collect permit fees from customers.
Accurately and efficiently use permitting software, online portals, and available technology tools to receive, screen, route, and track application from intake to permit issuance.
Work closely with all levels of staff in King County to accomplish primary objectives.
Follow up with applicants at various permitting stages; compile and process notifications; ensure permit tracking systems are updated accurately throughout the permitting process.
Perform quality assurance of approved permits, verify fees and permit requirements, prepare issuance packages, and issue permits.
Customer Service:
Provide helpful and respectful customer service to citizens and County employees.
Answer a high volume of customer inquiries electronically, by phone, and/or in person in accordance with the division's available customer service options.
Explain application submittal requirements, application procedures, permitting processes and timelines.
Help customers who are upset or angry by communicating in a positive and professional manner.
Track customer inquiries in electronic CRM system and ensure appropriate follow up with customers is completed.
Other duties:
Collaborate with workgroup and Division staff working toward continuous improvement of customer services.
Maintain Permitting records in accordance with policies and procedures.
As a member of the Permitting Services group, this position will be responsible to cross-train with all Permit Review Coordinators and/or Permit Technicians and/or administrative staff to be prepared to support all functions of the workgroup and the Division.
Other responsibilities may involve cash, check, or electronic payment processing, data entry, processing notices and mailings to customers, record maintenance, and other duties as assigned by the supervisor.
Experience, Qualifications, Knowledge, Skills
Minimum Qualifications:
Working experience or substantial knowledge of building and/or land use permit application procedures, submittal requirements and associated documents; interpreting maps, plans, and legal descriptions.
Knowledge of rules, regulations, codes, laws, and/or policies relative to the position.
Demonstrated ability to work as an effective team member in a highly collaborative environment.
Experience providing excellent customer service, including working with upset or angry customers while maintaining positive customer relationships.
Demonstrate excellent communication skills both verbal and written.
Professional experience and intermediate skill using Microsoft Office Products including Excel, Word, Outlook, Teams, CRM,
Professional experience using permitting software, online permit portals, and available technology tools for receiving, screening, routing, and processing applications and permits.
Experience using initiative and judgement interpreting policies, rules, and guidelines.
Demonstrated ability to effectively prioritize a high volume of work and handle multiple tasks with changing priorities while meeting deadlines and team goals.
Exceptional organization skills with superior attention to details and accurate work output.
Comfortable learning new technology and working in an environment of continuous improvement where frequent change is occurring.
Demonstrate the ability to use critical thinking to solve problems with minimal supervision.
Candidates must have demonstrated punctuality, dependability, and good attendance in previous job experience.
Desired Qualifications:
Professional experience within a government permitting agency processing building and land use permit applications, verifying submittal requirements are met, calculating and collecting fees, applying building and land use codes, coordinating the permit process, and issuing approved permits.
Experience using Accela, My Building Pemit.com, and/or other relevant permitting software.
Knowledge of and experience applying King County rules, regulations, codes, laws and/or policies relative to the position.
Experience using GIS mapping software; SharePoint; Bluebeam; CRM; record management software.
International Code Council recognition as a Certified Permit Technician.
Necessary special requirements:
Must be able to bend, stoop, lift and carry up to 30 pounds, including large, rolled plans.
Must be able to move from workstation to workstation, sitting, standing and reaching throughout the workday in a fast-paced environment.
Supplemental Information
Those applicants who pass the initial screening will be invited to interview the week of February 17, 2023. Currently we are filling Term-Limited Temporary (TLT) and/or Special Duty Assignment (SDA) for current King County Career Service employees who have passed their probationary period. Current King County employees must have permission from their supervisor to be eligible for the Special Duty assignment. Pay upon SDA placement: Current employees selected for SDA will be compensated based on the provisions of the Collective Bargaining Agreement or Master Labor Agreement for their base assignment if applicable. This recruitment may be used to fill vacancies for up to 6 months. Including career service, special duty assignments, STT and TLT opportunities. WHO MAY APPLY: This position is open to all qualified applicants. First consideration will be given to current PROTEC17 members in the same classification that are eligible for lateral transfer. WORK SCHEDULE: The work week is normally Monday through Friday, 7.00 a.m. to 4:00 p.m., but may at times require work outside of normal business hours. This full-time position is overtime eligible. FORMS AND MATERIALS: The recruitment for this position is open to all applicants. A completed King County Application is required. We highly recommend that you also provide a cover letter and resume . SELECTION PROCESS: Applicants will be screened for clarity, completeness, and competitiveness. The most competitive candidates may be invited to participate in one or more interviews. Interviews will be conducted via Teams. Reference checks and file reviews will be conducted. UNION MEMBERSHIP: PROTEC17 For more information regarding this recruitment, please contact: Vivienne Swai Human Resources Analyst 206-477-1538 vswai@kingcounty.gov Covid-19 Vaccination Requirement King County Executive Branch employees are required to be fully vaccinated against COVID-19. If you are the successful candidate for the position you applied for, the County will send you a conditional offer letter. As a condition of employment, prior to a final offer of employment, you will be required to: • submit proof of vaccination or • have an approved request for medical or religious exemption and an approved accommodation. Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation. People are considered fully vaccinated against COVID-19 two weeks after receiving the final dose of a vaccination approved by the Center for Disease Control and Prevention (CDC). The Executive Branch includes employees in the Executive branch, the Assessor’s Office, Elections, the King County Sheriff’s Office, and the Executive Office. Teleworking Requirement This is a hybrid position. The work associated with this position will be performed by teleworking, onsite work and meetings as needed. The responsibilities of this position may include regular and ongoing in-office work involving in person customer service in accordance with the division's available customer service options. Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements. Employees will be provided with a County issued laptop and must maintain a workspace with an internet connection (access may be supplemented in some situations) where they can reliably perform work and remain available and responsive during scheduled work hours. Please note that when an employee conducts work that is likely to bring them in contact with another individual, safety precautions are required, including the wearing of masks in some situations . King County is doing its part to reduce the spread of COVID-19 and remains committed to reducing our carbon footprint. King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment. Forbes recently named King County as one of Washington State's best employers. Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play. Guided by our " True North ", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans. King County is an Equal Employment Opportunity (EEO) Employer No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation. To Apply If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions, please contact your recruiter listed on this job announcement.
Jan 13, 2023
Full time
Summary
**This recruitment will be used to fill Term-Limited Temporary (TLT) and/or Special Duty Assignment (SDA) positions. The TLT/SDA is anticipated to last up to 1 year.
In order to hire and maintain a quality workforce that reflects the diversity of the community and works well within our True North values-based organization, the Permitting Division of the Department of Local Services (DLS) is accepting applications for the position of Permit Review Coordinator in the Permitting Services section. The Permitting Services team is responsible for providing direct customer services in support of the functions of the Division. If you are customer obsessed and looking for an opportunity to work in a fast-paced environment with a detail-oriented team, we need you. Permitting is looking for someone who thrives on solving problems, is solutions oriented, and works well both individually and as part of a highly collaborative workgroup. The Permit Review Coordinator facilitates and helps administer King County permitting codes, policies, and procedures. They are the first point of contact applicants have and are setting the expectation for the customer experience. Currently this is a hybrid position that is primarily telecommute with a rotating schedule in the office.
Job Duties
Applying equity and social justice principles is a daily responsibility and a foundational expectation for all King County employees. In this role, you will apply equity and social justice principles that exemplify shared values, behaviors, and practices to all aspects of the work. Permit Application Screening, Intake, and issuance:
Research property records; read and interpret maps, plans, and legal descriptions.
Provide answers to customer’s questions regarding King County permitting codes, policies, and procedures.
Screen permit applications for completeness based on a specific criterion for building, fire, and land use permit types.
Explain, calculate, and collect permit fees from customers.
Accurately and efficiently use permitting software, online portals, and available technology tools to receive, screen, route, and track application from intake to permit issuance.
Work closely with all levels of staff in King County to accomplish primary objectives.
Follow up with applicants at various permitting stages; compile and process notifications; ensure permit tracking systems are updated accurately throughout the permitting process.
Perform quality assurance of approved permits, verify fees and permit requirements, prepare issuance packages, and issue permits.
Customer Service:
Provide helpful and respectful customer service to citizens and County employees.
Answer a high volume of customer inquiries electronically, by phone, and/or in person in accordance with the division's available customer service options.
Explain application submittal requirements, application procedures, permitting processes and timelines.
Help customers who are upset or angry by communicating in a positive and professional manner.
Track customer inquiries in electronic CRM system and ensure appropriate follow up with customers is completed.
Other duties:
Collaborate with workgroup and Division staff working toward continuous improvement of customer services.
Maintain Permitting records in accordance with policies and procedures.
As a member of the Permitting Services group, this position will be responsible to cross-train with all Permit Review Coordinators and/or Permit Technicians and/or administrative staff to be prepared to support all functions of the workgroup and the Division.
Other responsibilities may involve cash, check, or electronic payment processing, data entry, processing notices and mailings to customers, record maintenance, and other duties as assigned by the supervisor.
Experience, Qualifications, Knowledge, Skills
Minimum Qualifications:
Working experience or substantial knowledge of building and/or land use permit application procedures, submittal requirements and associated documents; interpreting maps, plans, and legal descriptions.
Knowledge of rules, regulations, codes, laws, and/or policies relative to the position.
Demonstrated ability to work as an effective team member in a highly collaborative environment.
Experience providing excellent customer service, including working with upset or angry customers while maintaining positive customer relationships.
Demonstrate excellent communication skills both verbal and written.
Professional experience and intermediate skill using Microsoft Office Products including Excel, Word, Outlook, Teams, CRM,
Professional experience using permitting software, online permit portals, and available technology tools for receiving, screening, routing, and processing applications and permits.
Experience using initiative and judgement interpreting policies, rules, and guidelines.
Demonstrated ability to effectively prioritize a high volume of work and handle multiple tasks with changing priorities while meeting deadlines and team goals.
Exceptional organization skills with superior attention to details and accurate work output.
Comfortable learning new technology and working in an environment of continuous improvement where frequent change is occurring.
Demonstrate the ability to use critical thinking to solve problems with minimal supervision.
Candidates must have demonstrated punctuality, dependability, and good attendance in previous job experience.
Desired Qualifications:
Professional experience within a government permitting agency processing building and land use permit applications, verifying submittal requirements are met, calculating and collecting fees, applying building and land use codes, coordinating the permit process, and issuing approved permits.
Experience using Accela, My Building Pemit.com, and/or other relevant permitting software.
Knowledge of and experience applying King County rules, regulations, codes, laws and/or policies relative to the position.
Experience using GIS mapping software; SharePoint; Bluebeam; CRM; record management software.
International Code Council recognition as a Certified Permit Technician.
Necessary special requirements:
Must be able to bend, stoop, lift and carry up to 30 pounds, including large, rolled plans.
Must be able to move from workstation to workstation, sitting, standing and reaching throughout the workday in a fast-paced environment.
Supplemental Information
Those applicants who pass the initial screening will be invited to interview the week of February 17, 2023. Currently we are filling Term-Limited Temporary (TLT) and/or Special Duty Assignment (SDA) for current King County Career Service employees who have passed their probationary period. Current King County employees must have permission from their supervisor to be eligible for the Special Duty assignment. Pay upon SDA placement: Current employees selected for SDA will be compensated based on the provisions of the Collective Bargaining Agreement or Master Labor Agreement for their base assignment if applicable. This recruitment may be used to fill vacancies for up to 6 months. Including career service, special duty assignments, STT and TLT opportunities. WHO MAY APPLY: This position is open to all qualified applicants. First consideration will be given to current PROTEC17 members in the same classification that are eligible for lateral transfer. WORK SCHEDULE: The work week is normally Monday through Friday, 7.00 a.m. to 4:00 p.m., but may at times require work outside of normal business hours. This full-time position is overtime eligible. FORMS AND MATERIALS: The recruitment for this position is open to all applicants. A completed King County Application is required. We highly recommend that you also provide a cover letter and resume . SELECTION PROCESS: Applicants will be screened for clarity, completeness, and competitiveness. The most competitive candidates may be invited to participate in one or more interviews. Interviews will be conducted via Teams. Reference checks and file reviews will be conducted. UNION MEMBERSHIP: PROTEC17 For more information regarding this recruitment, please contact: Vivienne Swai Human Resources Analyst 206-477-1538 vswai@kingcounty.gov Covid-19 Vaccination Requirement King County Executive Branch employees are required to be fully vaccinated against COVID-19. If you are the successful candidate for the position you applied for, the County will send you a conditional offer letter. As a condition of employment, prior to a final offer of employment, you will be required to: • submit proof of vaccination or • have an approved request for medical or religious exemption and an approved accommodation. Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation. People are considered fully vaccinated against COVID-19 two weeks after receiving the final dose of a vaccination approved by the Center for Disease Control and Prevention (CDC). The Executive Branch includes employees in the Executive branch, the Assessor’s Office, Elections, the King County Sheriff’s Office, and the Executive Office. Teleworking Requirement This is a hybrid position. The work associated with this position will be performed by teleworking, onsite work and meetings as needed. The responsibilities of this position may include regular and ongoing in-office work involving in person customer service in accordance with the division's available customer service options. Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements. Employees will be provided with a County issued laptop and must maintain a workspace with an internet connection (access may be supplemented in some situations) where they can reliably perform work and remain available and responsive during scheduled work hours. Please note that when an employee conducts work that is likely to bring them in contact with another individual, safety precautions are required, including the wearing of masks in some situations . King County is doing its part to reduce the spread of COVID-19 and remains committed to reducing our carbon footprint. King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment. Forbes recently named King County as one of Washington State's best employers. Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play. Guided by our " True North ", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans. King County is an Equal Employment Opportunity (EEO) Employer No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation. To Apply If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions, please contact your recruiter listed on this job announcement.
Job Summary
This position serves as first contact for customers (citizens, developers, etc.) regarding the requirements, policies and procedures of land-use and building permits and related technical services and information. Serves as a liaison between the public and technical/professional staff.
Provides general information about other divisions within the department to customers and refers them to appropriate outside agencies as necessary. Emphasis is on providing comprehensive customer service to ensure accurate and efficient response to requests. Customer contact occurs by walk-ins, phones, electronic mail, and postal mail. The customer service focus provides a foundation for all technical work and processes.
Qualifications:
Education and Experience:
High school diploma or GED and two years of experience emphasizing intensive public contact, customer service, processing of technical work such as interpretation and explanation of complex regulations to customers.
Experience or training in building codes and permit processes or other aspects of planning, zoning review, code enforcement, or land development is highly desirable or any combination of education or experience which would demonstrate the ability to perform the work.
Knowledge of: Laws, county codes, ordinances, and policies governing urban planning, land use and building codes; the objectives, principles, and techniques of urban and rural planning and land use control; land use and building permit processes, procedures and requirements; computer permit tracking system and geographic information systems (GIS) programs; standard office practices and procedures; business English; record keeping methods and procedures.
Ability to: Interpret legal documents such as zoning codes, ordinances, resolutions, and legal descriptions; organize, record, and tabulate technical information; accurately explain policies, procedures, laws, regulations, codes and ordinances, both orally and in writing; read and interpret maps, drawing of plots, building sites, water and sewage systems; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations; follow oral and written instructions; operate standard office machines and equipment.
For complete job announcement, application requirements, and to apply on-line, please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Salary Grade: Local 307.106 $22.59 - $27.47- per hour
Dec 12, 2022
Full time
Job Summary
This position serves as first contact for customers (citizens, developers, etc.) regarding the requirements, policies and procedures of land-use and building permits and related technical services and information. Serves as a liaison between the public and technical/professional staff.
Provides general information about other divisions within the department to customers and refers them to appropriate outside agencies as necessary. Emphasis is on providing comprehensive customer service to ensure accurate and efficient response to requests. Customer contact occurs by walk-ins, phones, electronic mail, and postal mail. The customer service focus provides a foundation for all technical work and processes.
Qualifications:
Education and Experience:
High school diploma or GED and two years of experience emphasizing intensive public contact, customer service, processing of technical work such as interpretation and explanation of complex regulations to customers.
Experience or training in building codes and permit processes or other aspects of planning, zoning review, code enforcement, or land development is highly desirable or any combination of education or experience which would demonstrate the ability to perform the work.
Knowledge of: Laws, county codes, ordinances, and policies governing urban planning, land use and building codes; the objectives, principles, and techniques of urban and rural planning and land use control; land use and building permit processes, procedures and requirements; computer permit tracking system and geographic information systems (GIS) programs; standard office practices and procedures; business English; record keeping methods and procedures.
Ability to: Interpret legal documents such as zoning codes, ordinances, resolutions, and legal descriptions; organize, record, and tabulate technical information; accurately explain policies, procedures, laws, regulations, codes and ordinances, both orally and in writing; read and interpret maps, drawing of plots, building sites, water and sewage systems; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations; follow oral and written instructions; operate standard office machines and equipment.
For complete job announcement, application requirements, and to apply on-line, please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Salary Grade: Local 307.106 $22.59 - $27.47- per hour
King County Department of Local Services, Permitting Division
919 SW Grady Way, Suite 300, Renton, WA 98057-2906
SUMMARY:
**This recruitment may be used to fill vacancies for up to 6 months. Including permanent career service, special duty assignments, short-term temporary (STT) and term-limited temporary (TLT)
In order to hire and maintain a quality workforce that reflects the diversity of the community and works well within our True North values-based organization, the Permitting Division of the Department of Local Services (DLS) is accepting applications for the position of Permit Review Coordinator in the Permitting Services section. The Permitting Services team is responsible for providing direct customer services in support of the functions of the Division. If you are customer obsessed and looking for an opportunity to work in a fast-paced environment with a detail-oriented team, we need you. Permitting is looking for someone who thrives on solving problems, is solutions oriented, and works well both individually and as part of a highly collaborative workgroup.
The Permit Review Coordinator facilitates and helps administer King County permitting codes, policies, and procedures. They are the first point of contact applicants have and are setting the expectation for the customer experience.
Currently this is a hybrid position that is primarily telecommute with a rotating schedule in the office.
JOB DUTIES:
Applying equity and social justice principles is a daily responsibility and a foundational expectation for all King County employees. In this role, you will apply equity and social justice principles that exemplify shared values, behaviors, and practices to all aspects of the work. Permit Application Screening, Intake, and issuance:
Research property records; read and interpret maps, plans, and legal descriptions.
Provide answers to customer’s questions regarding King County permitting codes, policies, and procedures.
Screen permit applications for completeness based on a specific criterion for building, fire, and land use permit types.
Explain, calculate, and collect permit fees from customers.
Accurately and efficiently use permitting software, online portals, and available technology tools to receive, screen, route, and track application from intake to permit issuance.
Work closely with all levels of staff in King County to accomplish primary objectives.
Follow up with applicants at various permitting stages; compile and process notifications; ensure permit tracking systems are updated accurately throughout the permitting process.
Perform quality assurance of approved permits, verify fees and permit requirements, prepare issuance packages, and issue permits.
Customer Service:
Provide helpful and respectful customer service to citizens and County employees.
Answer a high volume of customer inquiries electronically, by phone, and/or in person in accordance with the division's available customer service options.
Explain application submittal requirements, application procedures, permitting processes and timelines.
Help customers who are upset or angry by communicating in a positive and professional manner.
Track customer inquiries in electronic CRM system and ensure appropriate follow up with customers is completed
Other duties:
Collaborate with workgroup and Division staff working toward continuous improvement of customer services.
Maintain Permitting records in accordance with policies and procedures.
As a member of the Permitting Services group, this position will be responsible to cross-train with all Permit Review Coordinators and/or Permit Technicians and/or administrative staff to be prepared to support all functions of the workgroup and the Division.
Other responsibilities may involve cash, check, or electronic payment processing, data entry, processing notices and mailings to customers, record maintenance, and other duties as assigned by the supervisor.
EXPERIENCE, QUALIFICATIONS, KNOWLEDGE, SKILLS:
Minimum Qualifications:
Working experience or substantial knowledge of building and/or land use permit application procedures, submittal requirements and associated documents; interpreting maps, plans, and legal descriptions.
Knowledge of rules, regulations, codes, laws, and/or policies relative to the position.
Demonstrated ability to work as an effective team member in a highly collaborative environment.
Experience providing excellent customer service, including working with upset or angry customers while maintaining positive customer relationships.
Demonstrate excellent communication skills both verbal and written.
Professional experience and intermediate skill using Microsoft Office Products including Excel, Word, Outlook, Teams, CRM,
Professional experience using permitting software, online permit portals, and available technology tools for receiving, screening, routing, and processing applications and permits.
Experience using initiative and judgement interpreting policies, rules, and guidelines.
Demonstrated ability to effectively prioritize a high volume of work and handle multiple tasks with changing priorities while meeting deadlines and team goals.
Exceptional organization skills with superior attention to details and accurate work output.
Comfortable learning new technology and working in an environment of continuous improvement where frequent change is occurring.
Demonstrate the ability to use critical thinking to solve problems with minimal supervision.
Candidates must have demonstrated punctuality, dependability, and good attendance in previous job experience.
Desired Qualification:
Professional experience within a government permitting agency processing building and land use permit applications, verifying submittal requirements are met, calculating and collecting fees, applying building and land use codes, coordinating the permit process, and issuing approved permits.
Experience using Accela, My Building Pemit.com, and/or other relevant permitting software.
Knowledge of and experience applying King County rules, regulations, codes, laws and/or policies relative to the position.
Experience using GIS mapping software; SharePoint; Bluebeam; CRM; record management software.
International Code Council recognition as a Certified Permit Technician.
Necessary special requirements:
Must be able to bend, stoop, lift and carry up to 30 pounds, including large, rolled plans.
Must be able to move from workstation to workstation, sitting, standing and reaching throughout the workday in a fast-paced environment.
SUPPLEMENTAL INFORMATION:
Those applicants who pass the initial screening will be invited to interview the week of January 2, 2023.
Currently we are filling Term-Limited Temporary (TLT) and/or Special Duty Assignment (SDA) for current King County Career Service employees who have passed their probationary period. Current King County employees must have permission from their supervisor to be eligible for the Special Duty assignment. Pay upon SDA placement: Current employees selected for SDA will be compensated based on the provisions of the Collective Bargaining Agreement or Master Labor Agreement for their base assignment if applicable.
This recruitment may be used to fill vacancies for up to 6 months. Including career service, special duty assignments, STT and TLT opportunities.
WHO MAY APPLY: This position is open to all qualified applicants. First consideration will be given to current PROTEC17 members in the same classification that are eligible for lateral transfer. WORK SCHEDULE: The work week is normally Monday through Friday, 7.00 a.m. to 4:00 p.m., but may at times require work outside of normal business hours. This full-time position is overtime eligible. FORMS AND MATERIALS: The recruitment for this position is open to all applicants. A completed King County Application is required. We highly recommend that you also provide a cover letter and resume . SELECTION PROCESS: Applicants will be screened for clarity, completeness, and competitiveness. The most competitive candidates may be invited to participate in one or more interviews. Interviews will be conducted via Teams. Reference checks and file reviews will be conducted. UNION MEMBERSHIP: PROTEC17 For more information regarding this recruitment, please contact: Vivienne Swai Human Resources Analyst 206-477-1538 vswai@kingcounty.gov Covid-19 Vaccination Requirement King County Executive Branch employees are required to be fully vaccinated against COVID-19. If you are the successful candidate for the position you applied for, the County will send you a conditional offer letter. As a condition of employment, prior to a final offer of employment, you will be required to: • submit proof of vaccination or • have an approved request for medical or religious exemption and an approved accommodation. Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation. People are considered fully vaccinated against COVID-19 two weeks after receiving the final dose of a vaccination approved by the Center for Disease Control and Prevention (CDC).
The Executive Branch includes employees in the Executive branch, the Assessor’s Office, Elections, the King County Sheriff’s Office, and the Executive Office.
Teleworking Requirement This is a hybrid position. The work associated with this position will be performed by teleworking, onsite work and meetings as needed. The responsibilities of this position may include regular and ongoing in-office work involving in person customer service in accordance with the division's available customer service options. Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements. Employees will be provided with a County issued laptop and must maintain a workspace with an internet connection (access may be supplemented in some situations) where they can reliably perform work and remain available and responsive during scheduled work hours. Please note that when an employee conducts work that is likely to bring them in contact with another individual, safety precautions are required, including the wearing of masks in some situations . King County is doing its part to reduce the spread of COVID-19 and remains committed to reducing our carbon footprint. King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment. Forbes recently named King County as one of Washington State's best employers. Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play. Guided by our " True North ", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans. King County is an Equal Employment Opportunity (EEO) Employer No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation. To Apply If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions, please contact your recruiter listed on this job announcement.
Dec 09, 2022
Full time
SUMMARY:
**This recruitment may be used to fill vacancies for up to 6 months. Including permanent career service, special duty assignments, short-term temporary (STT) and term-limited temporary (TLT)
In order to hire and maintain a quality workforce that reflects the diversity of the community and works well within our True North values-based organization, the Permitting Division of the Department of Local Services (DLS) is accepting applications for the position of Permit Review Coordinator in the Permitting Services section. The Permitting Services team is responsible for providing direct customer services in support of the functions of the Division. If you are customer obsessed and looking for an opportunity to work in a fast-paced environment with a detail-oriented team, we need you. Permitting is looking for someone who thrives on solving problems, is solutions oriented, and works well both individually and as part of a highly collaborative workgroup.
The Permit Review Coordinator facilitates and helps administer King County permitting codes, policies, and procedures. They are the first point of contact applicants have and are setting the expectation for the customer experience.
Currently this is a hybrid position that is primarily telecommute with a rotating schedule in the office.
JOB DUTIES:
Applying equity and social justice principles is a daily responsibility and a foundational expectation for all King County employees. In this role, you will apply equity and social justice principles that exemplify shared values, behaviors, and practices to all aspects of the work. Permit Application Screening, Intake, and issuance:
Research property records; read and interpret maps, plans, and legal descriptions.
Provide answers to customer’s questions regarding King County permitting codes, policies, and procedures.
Screen permit applications for completeness based on a specific criterion for building, fire, and land use permit types.
Explain, calculate, and collect permit fees from customers.
Accurately and efficiently use permitting software, online portals, and available technology tools to receive, screen, route, and track application from intake to permit issuance.
Work closely with all levels of staff in King County to accomplish primary objectives.
Follow up with applicants at various permitting stages; compile and process notifications; ensure permit tracking systems are updated accurately throughout the permitting process.
Perform quality assurance of approved permits, verify fees and permit requirements, prepare issuance packages, and issue permits.
Customer Service:
Provide helpful and respectful customer service to citizens and County employees.
Answer a high volume of customer inquiries electronically, by phone, and/or in person in accordance with the division's available customer service options.
Explain application submittal requirements, application procedures, permitting processes and timelines.
Help customers who are upset or angry by communicating in a positive and professional manner.
Track customer inquiries in electronic CRM system and ensure appropriate follow up with customers is completed
Other duties:
Collaborate with workgroup and Division staff working toward continuous improvement of customer services.
Maintain Permitting records in accordance with policies and procedures.
As a member of the Permitting Services group, this position will be responsible to cross-train with all Permit Review Coordinators and/or Permit Technicians and/or administrative staff to be prepared to support all functions of the workgroup and the Division.
Other responsibilities may involve cash, check, or electronic payment processing, data entry, processing notices and mailings to customers, record maintenance, and other duties as assigned by the supervisor.
EXPERIENCE, QUALIFICATIONS, KNOWLEDGE, SKILLS:
Minimum Qualifications:
Working experience or substantial knowledge of building and/or land use permit application procedures, submittal requirements and associated documents; interpreting maps, plans, and legal descriptions.
Knowledge of rules, regulations, codes, laws, and/or policies relative to the position.
Demonstrated ability to work as an effective team member in a highly collaborative environment.
Experience providing excellent customer service, including working with upset or angry customers while maintaining positive customer relationships.
Demonstrate excellent communication skills both verbal and written.
Professional experience and intermediate skill using Microsoft Office Products including Excel, Word, Outlook, Teams, CRM,
Professional experience using permitting software, online permit portals, and available technology tools for receiving, screening, routing, and processing applications and permits.
Experience using initiative and judgement interpreting policies, rules, and guidelines.
Demonstrated ability to effectively prioritize a high volume of work and handle multiple tasks with changing priorities while meeting deadlines and team goals.
Exceptional organization skills with superior attention to details and accurate work output.
Comfortable learning new technology and working in an environment of continuous improvement where frequent change is occurring.
Demonstrate the ability to use critical thinking to solve problems with minimal supervision.
Candidates must have demonstrated punctuality, dependability, and good attendance in previous job experience.
Desired Qualification:
Professional experience within a government permitting agency processing building and land use permit applications, verifying submittal requirements are met, calculating and collecting fees, applying building and land use codes, coordinating the permit process, and issuing approved permits.
Experience using Accela, My Building Pemit.com, and/or other relevant permitting software.
Knowledge of and experience applying King County rules, regulations, codes, laws and/or policies relative to the position.
Experience using GIS mapping software; SharePoint; Bluebeam; CRM; record management software.
International Code Council recognition as a Certified Permit Technician.
Necessary special requirements:
Must be able to bend, stoop, lift and carry up to 30 pounds, including large, rolled plans.
Must be able to move from workstation to workstation, sitting, standing and reaching throughout the workday in a fast-paced environment.
SUPPLEMENTAL INFORMATION:
Those applicants who pass the initial screening will be invited to interview the week of January 2, 2023.
Currently we are filling Term-Limited Temporary (TLT) and/or Special Duty Assignment (SDA) for current King County Career Service employees who have passed their probationary period. Current King County employees must have permission from their supervisor to be eligible for the Special Duty assignment. Pay upon SDA placement: Current employees selected for SDA will be compensated based on the provisions of the Collective Bargaining Agreement or Master Labor Agreement for their base assignment if applicable.
This recruitment may be used to fill vacancies for up to 6 months. Including career service, special duty assignments, STT and TLT opportunities.
WHO MAY APPLY: This position is open to all qualified applicants. First consideration will be given to current PROTEC17 members in the same classification that are eligible for lateral transfer. WORK SCHEDULE: The work week is normally Monday through Friday, 7.00 a.m. to 4:00 p.m., but may at times require work outside of normal business hours. This full-time position is overtime eligible. FORMS AND MATERIALS: The recruitment for this position is open to all applicants. A completed King County Application is required. We highly recommend that you also provide a cover letter and resume . SELECTION PROCESS: Applicants will be screened for clarity, completeness, and competitiveness. The most competitive candidates may be invited to participate in one or more interviews. Interviews will be conducted via Teams. Reference checks and file reviews will be conducted. UNION MEMBERSHIP: PROTEC17 For more information regarding this recruitment, please contact: Vivienne Swai Human Resources Analyst 206-477-1538 vswai@kingcounty.gov Covid-19 Vaccination Requirement King County Executive Branch employees are required to be fully vaccinated against COVID-19. If you are the successful candidate for the position you applied for, the County will send you a conditional offer letter. As a condition of employment, prior to a final offer of employment, you will be required to: • submit proof of vaccination or • have an approved request for medical or religious exemption and an approved accommodation. Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation. People are considered fully vaccinated against COVID-19 two weeks after receiving the final dose of a vaccination approved by the Center for Disease Control and Prevention (CDC).
The Executive Branch includes employees in the Executive branch, the Assessor’s Office, Elections, the King County Sheriff’s Office, and the Executive Office.
Teleworking Requirement This is a hybrid position. The work associated with this position will be performed by teleworking, onsite work and meetings as needed. The responsibilities of this position may include regular and ongoing in-office work involving in person customer service in accordance with the division's available customer service options. Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements. Employees will be provided with a County issued laptop and must maintain a workspace with an internet connection (access may be supplemented in some situations) where they can reliably perform work and remain available and responsive during scheduled work hours. Please note that when an employee conducts work that is likely to bring them in contact with another individual, safety precautions are required, including the wearing of masks in some situations . King County is doing its part to reduce the spread of COVID-19 and remains committed to reducing our carbon footprint. King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment. Forbes recently named King County as one of Washington State's best employers. Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play. Guided by our " True North ", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans. King County is an Equal Employment Opportunity (EEO) Employer No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation. To Apply If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions, please contact your recruiter listed on this job announcement.
Duties
The District Engineer is assigned to the Division of Support Services, Operations Engineering Staff within the Roseburg District. The incumbent provides program management, oversight and leadership, as well as technical advice to other Engineers, Civil Engineering Technicians, specialists and managers; ensures appropriate training, and oversees mentoring, including personally mentoring newer Engineers and Engineering Technicians in all phases of infrastructure design and contact administration with an emphasis on low volume roads and District timber sale program support; reviews and approves or designs structures and facilities prepared within the district including buildings, water and sewage systems, fish enhancement facilities, retaining walls, roads, dams, trails, major culverts, bridges, and wells; conducts technical studies and investigations and is relied upon as the authoritative source for technical information; must be able to communicate and work well with others throughout the organizations, as well as with outside agencies, and the public; must possess the ability to prepare clear and concise reports, correspondence and memoranda dealing with highly technical information in a manner that can be read and understood by others without technical engineering backgrounds.
Help
Requirements
Conditions of Employment
U.S. Citizenship required
May be required to complete background investigation.
Meet Selective Service Registration Act requirement for males
Must provide resume and supporting documents (See required documents).
You cannot hold an active real estate license, nor can you have an interest or hold stocks in firms with interest in Federal Lands.
Incumbent must attend Contracting Officer Representative (COR) training and receive COR Certification (as soon as classes are made available). COR level determined by supervisor.
You will be required to obtain and maintain a valid state driver's license.
Qualifications
In order to qualify, you must meet you must meet BOTH the Basic and Additional qualification requirements described below. Your resume must clearly describe your relevant experience. If qualifying based on education, a copy of your unofficial transcripts must be provided with your application. BASIC QUALIFICATION REQUIREMENT for the 0810 series: A . Successfully completed a full 4-year course of study leading to a bachelor's or higher degree in Engineering in a school of engineering with at least one program accredited by the Accreditation Board for Engineering and Technology (ABET). NOTE: You must submit copies of your transcripts. -OR- B . Successfully completed a full 4-year course of study leading to a Bachelor's or higher degree in Engineering that included differential and integral calculus and courses (more advanced than first-year physics and chemistry) in five (5) of the following seven (7) areas of engineering science or physics: (a) statics, dynamics; (b) strength of materials (stress-strain relationships); (c) fluid mechanics, hydraulics; (d) thermodynamics; (e) electrical fields and circuits; (f) nature and properties of materials (relating particle and aggregate structure to properties); and (g) any other comparable area of fundamental engineering science or physics, such as optics, heat transfer, soil mechanics, or electronics. NOTE: You must submit copies of your transcripts. -OR- C. Currently registered as an Engineer Intern (EI), Engineer in Training (EIT), or licensed as a Professional Engineer (PE) by any State, the District of Columbia, Guam, or Puerto Rico. This registration must have been obtained by written test OR be in general engineering or a directly related engineering field and was gained by State grandfather or eminence provisions NOTE: You must submit copies of your current registration. -OR- D. Successfully passed the Fundamentals of Engineering (FE) examination or any other written test required for professional registration by an engineering licensure board in the various States, the District of Columbia, Guam, and Puerto Rico. Note: You must submit documentation of having passed the examination. -OR- E. Completed 60 semester hours of courses in the physical, mathematical, and engineering sciences, and that included the courses specified in B above. These courses must be fully acceptable toward meeting the requirements of an engineering program. NOTE: You must submit copies of your transcripts. -OR- F. Successfully completed a curriculum leading to a Bachelor's degree in an appropriate scientific field such as engineering technology, physics, chemistry, architecture, computer science, mathematics, hydrology, or geology AND have at least one year of professional engineering experience acquired under professional engineering supervision and guidance. This must include either an established plan of intensive training to develop professional engineering competence or several years of prior professional engineering-type experience, e.g., in interdisciplinary positions. NOTE: You must submit copies of your transcripts. ADDITIONAL QUALIFICATION REQUIREMENT: Specialized Experience: Applicants must have one full year of specialized experience comparable in scope and responsibility to the GS-11 grade level in the Federal service (obtained either in the private or public sectors) performing the following: (1) overseeing the survey, design, construction, and/or maintenance of buildings, structures, bridges, or facilities; (2) providing technical guidance or design and construction assistance of transportation routes, access roads, wells, etc.; (3) monitoring, reviewing, or updating contracts, procedures, workload, or budgets; (4) providing leadership, guidance, or mentorship to other Engineers or Engineering Technicians. Applicants must meet all qualifications and eligibility requirements by the closing date of the announcement. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume does not support your questionnaire answers, we will not allow credit for your response(s). Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must include months, years and hours per week worked to receive credit for your work and/or volunteer experience. One year of specialized experience is equivalent to 12 months at 40 hours per week. Part-time hours are prorated. You will not receive any credit for experience that does not indicate exact hours per week or is listed as "varies".
Education
To qualify for the basic requirement based on education , you must submit a legible copy of transcripts from an accredited institution with your name, school name, credit hours, course level, major(s), and grade-point average or class ranking. Transcripts do not need to be official, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work. If you are using education completed in foreign colleges or universities to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. There is no substitution of education for experience at the grade level(s) of this announcement.
Additional information
Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program.
If you are a new employee or supervisor in the Federal government, you will be required to complete a one-year probationary period.
Incumbent must possess and maintain a valid State driver's license for duration of appointment in order to operate government owned vehicles such as all-terrain vehicles (ATVs), utility-terrain (UTVs), and 4x4 vehicles sometimes pulling a UTV trailer.
You may be required to travel overnight away from home up to 6-10 nights per month. You must obtain a government charge card for travel purposes.
Physical Demands: The work is about 60% office work and 40% fieldwork. Fieldwork may require walking, bending, climbing, carrying testing apparatus and/or surveying equipment associated with on-site investigations, contract inspections, and supervision. Office work: requires long periods of sitting and intense concentration to meet required deadlines. Working Conditions: The District Office is air-conditioned. The field work temperatures may range from 20? to 100?. Rain and snow are common in the winter. Field work may involve rough terrain, bushy, wet, steep, rocky terrain. Travel in snow, rain or on muddy roads may create hazardous driving conditions. On-site work includes various types of construction in remote areas. Incidental travel by automobile and/or commercial airlines is required. The Bureau of Land Management has determined that the duties of this position are suitable for telework only during an emergency or natural disaster. Travel and relocation expenses will be paid consistent with the Federal Travel Regulation, Chapter 302, and Departmental policy. Selectee will be responsible for tax obligations related to payments for moving expenses - 2017 Tax Cuts and Job Act, Public Law 115-97. See "Other" section for additional information on 2017 Tax Cuts as related to PCS. BLM may use certain incentives, currently offered by the Federal government, to attract high quality applicants. Interagency Career Transition Assistance Program (ICTAP) or Career Transition Assistance Program (CTAP): For information on how to apply as an ICTAP or CTAP eligible see http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/ctap_guideline.pdf . To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at 90 or above on the rating criteria for this position. If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application
Read more
Benefits
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
A review of your resume and supporting documentation will be made and compared against your responses to the Occupational Questionnaire to determine if you are qualified for this job. If your resume is incomplete or does not support the responses provided in the Occupational Questionnaire, or if you fail to submit all required documentation, you will be rated 'ineligible', 'not qualified', or your score may be adjusted accordingly. If a determination is made that you have inflated your qualifications or experience, you may lose consideration for this position. Please follow all instructions carefully; errors or omissions may affect your rating. You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide on the application questionnaire, and the result of the additional assessments required for this position. In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires successful completion of additional assessments, including a Subject Matter Expert Resume Review. These assessments measure the critical competencies listed below that are required to successfully perform the job. Candidates will be rated and ranked using Category Rating procedures. These procedures place candidates with veteran's preference above non-preference eligibles within each category. Veterans with a service connected disability of at least 10 percent are listed in the highest quality category, except when the position being filled is scientific or professional at the GS-09 grade level or higher. Under Category Rating, candidates will be rated and ranked into one of three categories:
Best Qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors and are highly proficient in all requirements of the job and can perform effectively in the position
Well Qualified - applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors and are proficient in most of the requirements of the job
Qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors and are proficient in some, but not all of the requirements of the job.
You will be evaluated on the following competencies:
Civil Engineering
Manages Human Resources
Oral Communication
Project Management
Writing
Help
Required Documents
The following documents are required and must be submitted by 11:59 PM (EST) on 12/01/2022.
Résumé which includes a list of all significant jobs held and duties performed, with dates specified in month and year format, and indicate hours worked per week. If military or civilian, please include your rank and/or grade.
A complete Occupational Questionnaire
College transcripts, if qualifying based on education.
Other Supporting Documents, if applicable, such as:
Veterans Preference Documentation :
If you are a Discharged, Non-Disabled Veteran, you must submit a copy of your DD-214 showing character of discharge (Member 4 copy), or other Documentation of Service and Separation under Honorable Conditions, as listed on the SF15 . If you don't have your DD-214, you may request it after discharge from the National Archives .
If you are a veteran within 120 days of discharge, you must submit signed documentation from the Armed Forces certifying: 1) your expected release/retirement from active duty, 2) under honorable conditions, 3) your pay grade/rank/rate at time of discharge, 4) dates of active duty service, 5) any campaign or expeditionary medals received, & 6) dated within 120 days of your separation.
If you are a Disabled Veteran, Purple Heart Recipient, or Mother or Spouse of a Disabled or Deceased Veteran , you must submit all additional proof required by the SF15 , and if applicable, a completed SF15 . You may request a copy of your Department of Veterans Affairs letter from www.ebenefits.va.gov or call 1-800-827-1000 to establish proof of disability.
5. Documentation for Interagency/Career Transition Assistance Plan consideration if you are a displaced Federal employee within the local commuting area. You must include: 1) Proof you are a displaced Federal employee, e.g., RIF Separation Notice, Notice of Proposed Removal, etc; 2) SF-50s (Notifications of Personnel Action) showing career/conditional tenure competitive status, promotion potential and duty location; and 3) your most recent performance appraisal. To exercise selection priority, displaced or surplus Federal employees must be rated well-qualified or above 90 on the rating criteria for this position.
Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from any badges, licenses, etc. Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency's staffing offices.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
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How to Apply
To apply for this position: You must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below. To receive consideration, the complete application package must be submitted by 11:59 PM (EST) on 12/01/2022. WE DO NOT ACCEPT HARD-COPY OR E-MAIL APPLICATION PACKAGES.
Select Apply. If you are not logged in, you will be prompted to login or create an account .
Prompted to Start the Application Process by selecting "Start Application."
Click here for USAJobs Help with "How to create an application"
To PREVIEW the application questionnaire, select the following link: https://apply.usastaffing.gov/ViewQuestionnaire/11709647
Select or add the resume you want to use for this application. Click here on how to build a resume in USAJOBS .
Select documents you want included in this application.
Review package to acknowledge your documents were reviewed.
Select if you want to include your demographic information.
After reading and certifying the application is true and submitted in good faith, select "Continue to Agency Site."
Follow onscreen prompts and instructions to complete your application.
Add the supporting documents by indexing your documents with the dropdown.
Upload any missing required documents or optional documents.
Review and Submit Application.
While logged in, you can check the status of your application by selecting "+" next to the job title for this position.
You can review or revise your application at any point during the open period of the announcement.
To update an application, you should log into your USAJOBS account and select "+" next to the job title for this position. Select "Update Application" for this job.
Note: When you click Update Application , you will be prompted to re-select your documents from USAJOBS. Documents submitted with the first application will no longer be associated with the applicant record. So it is important that you select all documents you want to use in the re-application.
To ensure compliance with an applicable preliminary nationwide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation, the Federal Government will take no action to implement or enforce the COVID-19 vaccination requirement pursuant to Executive Order 14043 on Requiring Coronavirus Disease 2019 Vaccination for Federal Employees. Therefore, to the extent a Federal job announcement includes the requirement that applicants must be fully vaccinated against COVID-19 pursuant to Executive Order 14043, that requirement does not currently apply. Federal agencies may request information regarding the vaccination status of selected applicants for the purposes of implementing other workplace safety protocols, such as protocols related to masking, physical distancing, testing, travel, and quarantine. Due to COVID-19, the Bureau of Land Management is currently in an expanded telework posture. If selected, you may be expected to temporarily telework, even if your home is located outside the local commuting area. Once employees are permitted to return to the office, you will be expected to report to the duty station listed on this announcement in accordance with the Department's reentry procedures provided by your Servicing Human Resources Office. At that time, you may be eligible to request to continue to telework one or more days per pay period depending upon the terms of the Department of the Interior's telework policy.
Close
Agency contact information
San Antonio Services Branch
Phone
816-541-8101
Email
SASBMailbox@opm.gov
Address
BLM Oregon State Office BLM Oregon State Office, OR-953 1220 SW Third Portland, OR 97204 US Learn more about this agency
Next steps
Once the Occupational Questionnaire is received you will receive acknowledgement that your submission was successful. If you are among the most qualified candidates and your name is referred to the hiring official, you may be contacted directly for a possible interview. You will be notified of the status of your Application Package at the time candidates are referred for consideration, and when the selection process is complete. This announcement may be used to fill additional positions if identical vacancies occur within 90 days of the issue date of the referral certificate. No applicant inquiries will be accepted or addressed until after the closing date of the vacancy announcement.
Nov 17, 2022
Full time
Duties
The District Engineer is assigned to the Division of Support Services, Operations Engineering Staff within the Roseburg District. The incumbent provides program management, oversight and leadership, as well as technical advice to other Engineers, Civil Engineering Technicians, specialists and managers; ensures appropriate training, and oversees mentoring, including personally mentoring newer Engineers and Engineering Technicians in all phases of infrastructure design and contact administration with an emphasis on low volume roads and District timber sale program support; reviews and approves or designs structures and facilities prepared within the district including buildings, water and sewage systems, fish enhancement facilities, retaining walls, roads, dams, trails, major culverts, bridges, and wells; conducts technical studies and investigations and is relied upon as the authoritative source for technical information; must be able to communicate and work well with others throughout the organizations, as well as with outside agencies, and the public; must possess the ability to prepare clear and concise reports, correspondence and memoranda dealing with highly technical information in a manner that can be read and understood by others without technical engineering backgrounds.
Help
Requirements
Conditions of Employment
U.S. Citizenship required
May be required to complete background investigation.
Meet Selective Service Registration Act requirement for males
Must provide resume and supporting documents (See required documents).
You cannot hold an active real estate license, nor can you have an interest or hold stocks in firms with interest in Federal Lands.
Incumbent must attend Contracting Officer Representative (COR) training and receive COR Certification (as soon as classes are made available). COR level determined by supervisor.
You will be required to obtain and maintain a valid state driver's license.
Qualifications
In order to qualify, you must meet you must meet BOTH the Basic and Additional qualification requirements described below. Your resume must clearly describe your relevant experience. If qualifying based on education, a copy of your unofficial transcripts must be provided with your application. BASIC QUALIFICATION REQUIREMENT for the 0810 series: A . Successfully completed a full 4-year course of study leading to a bachelor's or higher degree in Engineering in a school of engineering with at least one program accredited by the Accreditation Board for Engineering and Technology (ABET). NOTE: You must submit copies of your transcripts. -OR- B . Successfully completed a full 4-year course of study leading to a Bachelor's or higher degree in Engineering that included differential and integral calculus and courses (more advanced than first-year physics and chemistry) in five (5) of the following seven (7) areas of engineering science or physics: (a) statics, dynamics; (b) strength of materials (stress-strain relationships); (c) fluid mechanics, hydraulics; (d) thermodynamics; (e) electrical fields and circuits; (f) nature and properties of materials (relating particle and aggregate structure to properties); and (g) any other comparable area of fundamental engineering science or physics, such as optics, heat transfer, soil mechanics, or electronics. NOTE: You must submit copies of your transcripts. -OR- C. Currently registered as an Engineer Intern (EI), Engineer in Training (EIT), or licensed as a Professional Engineer (PE) by any State, the District of Columbia, Guam, or Puerto Rico. This registration must have been obtained by written test OR be in general engineering or a directly related engineering field and was gained by State grandfather or eminence provisions NOTE: You must submit copies of your current registration. -OR- D. Successfully passed the Fundamentals of Engineering (FE) examination or any other written test required for professional registration by an engineering licensure board in the various States, the District of Columbia, Guam, and Puerto Rico. Note: You must submit documentation of having passed the examination. -OR- E. Completed 60 semester hours of courses in the physical, mathematical, and engineering sciences, and that included the courses specified in B above. These courses must be fully acceptable toward meeting the requirements of an engineering program. NOTE: You must submit copies of your transcripts. -OR- F. Successfully completed a curriculum leading to a Bachelor's degree in an appropriate scientific field such as engineering technology, physics, chemistry, architecture, computer science, mathematics, hydrology, or geology AND have at least one year of professional engineering experience acquired under professional engineering supervision and guidance. This must include either an established plan of intensive training to develop professional engineering competence or several years of prior professional engineering-type experience, e.g., in interdisciplinary positions. NOTE: You must submit copies of your transcripts. ADDITIONAL QUALIFICATION REQUIREMENT: Specialized Experience: Applicants must have one full year of specialized experience comparable in scope and responsibility to the GS-11 grade level in the Federal service (obtained either in the private or public sectors) performing the following: (1) overseeing the survey, design, construction, and/or maintenance of buildings, structures, bridges, or facilities; (2) providing technical guidance or design and construction assistance of transportation routes, access roads, wells, etc.; (3) monitoring, reviewing, or updating contracts, procedures, workload, or budgets; (4) providing leadership, guidance, or mentorship to other Engineers or Engineering Technicians. Applicants must meet all qualifications and eligibility requirements by the closing date of the announcement. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume does not support your questionnaire answers, we will not allow credit for your response(s). Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must include months, years and hours per week worked to receive credit for your work and/or volunteer experience. One year of specialized experience is equivalent to 12 months at 40 hours per week. Part-time hours are prorated. You will not receive any credit for experience that does not indicate exact hours per week or is listed as "varies".
Education
To qualify for the basic requirement based on education , you must submit a legible copy of transcripts from an accredited institution with your name, school name, credit hours, course level, major(s), and grade-point average or class ranking. Transcripts do not need to be official, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work. If you are using education completed in foreign colleges or universities to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. There is no substitution of education for experience at the grade level(s) of this announcement.
Additional information
Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program.
If you are a new employee or supervisor in the Federal government, you will be required to complete a one-year probationary period.
Incumbent must possess and maintain a valid State driver's license for duration of appointment in order to operate government owned vehicles such as all-terrain vehicles (ATVs), utility-terrain (UTVs), and 4x4 vehicles sometimes pulling a UTV trailer.
You may be required to travel overnight away from home up to 6-10 nights per month. You must obtain a government charge card for travel purposes.
Physical Demands: The work is about 60% office work and 40% fieldwork. Fieldwork may require walking, bending, climbing, carrying testing apparatus and/or surveying equipment associated with on-site investigations, contract inspections, and supervision. Office work: requires long periods of sitting and intense concentration to meet required deadlines. Working Conditions: The District Office is air-conditioned. The field work temperatures may range from 20? to 100?. Rain and snow are common in the winter. Field work may involve rough terrain, bushy, wet, steep, rocky terrain. Travel in snow, rain or on muddy roads may create hazardous driving conditions. On-site work includes various types of construction in remote areas. Incidental travel by automobile and/or commercial airlines is required. The Bureau of Land Management has determined that the duties of this position are suitable for telework only during an emergency or natural disaster. Travel and relocation expenses will be paid consistent with the Federal Travel Regulation, Chapter 302, and Departmental policy. Selectee will be responsible for tax obligations related to payments for moving expenses - 2017 Tax Cuts and Job Act, Public Law 115-97. See "Other" section for additional information on 2017 Tax Cuts as related to PCS. BLM may use certain incentives, currently offered by the Federal government, to attract high quality applicants. Interagency Career Transition Assistance Program (ICTAP) or Career Transition Assistance Program (CTAP): For information on how to apply as an ICTAP or CTAP eligible see http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/ctap_guideline.pdf . To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at 90 or above on the rating criteria for this position. If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application
Read more
Benefits
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
A review of your resume and supporting documentation will be made and compared against your responses to the Occupational Questionnaire to determine if you are qualified for this job. If your resume is incomplete or does not support the responses provided in the Occupational Questionnaire, or if you fail to submit all required documentation, you will be rated 'ineligible', 'not qualified', or your score may be adjusted accordingly. If a determination is made that you have inflated your qualifications or experience, you may lose consideration for this position. Please follow all instructions carefully; errors or omissions may affect your rating. You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide on the application questionnaire, and the result of the additional assessments required for this position. In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires successful completion of additional assessments, including a Subject Matter Expert Resume Review. These assessments measure the critical competencies listed below that are required to successfully perform the job. Candidates will be rated and ranked using Category Rating procedures. These procedures place candidates with veteran's preference above non-preference eligibles within each category. Veterans with a service connected disability of at least 10 percent are listed in the highest quality category, except when the position being filled is scientific or professional at the GS-09 grade level or higher. Under Category Rating, candidates will be rated and ranked into one of three categories:
Best Qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors and are highly proficient in all requirements of the job and can perform effectively in the position
Well Qualified - applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors and are proficient in most of the requirements of the job
Qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors and are proficient in some, but not all of the requirements of the job.
You will be evaluated on the following competencies:
Civil Engineering
Manages Human Resources
Oral Communication
Project Management
Writing
Help
Required Documents
The following documents are required and must be submitted by 11:59 PM (EST) on 12/01/2022.
Résumé which includes a list of all significant jobs held and duties performed, with dates specified in month and year format, and indicate hours worked per week. If military or civilian, please include your rank and/or grade.
A complete Occupational Questionnaire
College transcripts, if qualifying based on education.
Other Supporting Documents, if applicable, such as:
Veterans Preference Documentation :
If you are a Discharged, Non-Disabled Veteran, you must submit a copy of your DD-214 showing character of discharge (Member 4 copy), or other Documentation of Service and Separation under Honorable Conditions, as listed on the SF15 . If you don't have your DD-214, you may request it after discharge from the National Archives .
If you are a veteran within 120 days of discharge, you must submit signed documentation from the Armed Forces certifying: 1) your expected release/retirement from active duty, 2) under honorable conditions, 3) your pay grade/rank/rate at time of discharge, 4) dates of active duty service, 5) any campaign or expeditionary medals received, & 6) dated within 120 days of your separation.
If you are a Disabled Veteran, Purple Heart Recipient, or Mother or Spouse of a Disabled or Deceased Veteran , you must submit all additional proof required by the SF15 , and if applicable, a completed SF15 . You may request a copy of your Department of Veterans Affairs letter from www.ebenefits.va.gov or call 1-800-827-1000 to establish proof of disability.
5. Documentation for Interagency/Career Transition Assistance Plan consideration if you are a displaced Federal employee within the local commuting area. You must include: 1) Proof you are a displaced Federal employee, e.g., RIF Separation Notice, Notice of Proposed Removal, etc; 2) SF-50s (Notifications of Personnel Action) showing career/conditional tenure competitive status, promotion potential and duty location; and 3) your most recent performance appraisal. To exercise selection priority, displaced or surplus Federal employees must be rated well-qualified or above 90 on the rating criteria for this position.
Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from any badges, licenses, etc. Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency's staffing offices.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
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How to Apply
To apply for this position: You must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below. To receive consideration, the complete application package must be submitted by 11:59 PM (EST) on 12/01/2022. WE DO NOT ACCEPT HARD-COPY OR E-MAIL APPLICATION PACKAGES.
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Prompted to Start the Application Process by selecting "Start Application."
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To PREVIEW the application questionnaire, select the following link: https://apply.usastaffing.gov/ViewQuestionnaire/11709647
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After reading and certifying the application is true and submitted in good faith, select "Continue to Agency Site."
Follow onscreen prompts and instructions to complete your application.
Add the supporting documents by indexing your documents with the dropdown.
Upload any missing required documents or optional documents.
Review and Submit Application.
While logged in, you can check the status of your application by selecting "+" next to the job title for this position.
You can review or revise your application at any point during the open period of the announcement.
To update an application, you should log into your USAJOBS account and select "+" next to the job title for this position. Select "Update Application" for this job.
Note: When you click Update Application , you will be prompted to re-select your documents from USAJOBS. Documents submitted with the first application will no longer be associated with the applicant record. So it is important that you select all documents you want to use in the re-application.
To ensure compliance with an applicable preliminary nationwide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation, the Federal Government will take no action to implement or enforce the COVID-19 vaccination requirement pursuant to Executive Order 14043 on Requiring Coronavirus Disease 2019 Vaccination for Federal Employees. Therefore, to the extent a Federal job announcement includes the requirement that applicants must be fully vaccinated against COVID-19 pursuant to Executive Order 14043, that requirement does not currently apply. Federal agencies may request information regarding the vaccination status of selected applicants for the purposes of implementing other workplace safety protocols, such as protocols related to masking, physical distancing, testing, travel, and quarantine. Due to COVID-19, the Bureau of Land Management is currently in an expanded telework posture. If selected, you may be expected to temporarily telework, even if your home is located outside the local commuting area. Once employees are permitted to return to the office, you will be expected to report to the duty station listed on this announcement in accordance with the Department's reentry procedures provided by your Servicing Human Resources Office. At that time, you may be eligible to request to continue to telework one or more days per pay period depending upon the terms of the Department of the Interior's telework policy.
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Agency contact information
San Antonio Services Branch
Phone
816-541-8101
Email
SASBMailbox@opm.gov
Address
BLM Oregon State Office BLM Oregon State Office, OR-953 1220 SW Third Portland, OR 97204 US Learn more about this agency
Next steps
Once the Occupational Questionnaire is received you will receive acknowledgement that your submission was successful. If you are among the most qualified candidates and your name is referred to the hiring official, you may be contacted directly for a possible interview. You will be notified of the status of your Application Package at the time candidates are referred for consideration, and when the selection process is complete. This announcement may be used to fill additional positions if identical vacancies occur within 90 days of the issue date of the referral certificate. No applicant inquiries will be accepted or addressed until after the closing date of the vacancy announcement.
King County Department of Local Services, Permitting Division
919 SW Grady Way Renton WA 98057
SUMMARY:
This recruitment will be used to fill Term-Limited Temporary (TLT) and/or Special Duty Assignment (SDA) positions. This is a three-year minimum TLT/SDA assignment and comes with a great benefits package
In order to hire and maintain a quality workforce that reflects the diversity of the community and works well within our True North values-based organization, the Permitting Division of the Department of Local Services (DLS) is accepting applications for the position of Permit Review Coordinator in the Permitting Services section. The Permitting Services team is responsible for providing direct customer services in support of the functions of the Division. If you are customer obsessed and looking for an opportunity to work in a fast-paced environment with a detail-oriented team, we need you. Permitting is looking for someone who thrives on solving problems, is solutions oriented, and works well both individually and as part of a highly collaborative workgroup. The Permit Review Coordinator facilitates and helps administer King County permitting codes, policies, and procedures. They are the first point of contact applicants have and are setting the expectation for the customer experience.
JOB DUTIES:
To be considered for this opportunity, you must at a minimum, demonstrate knowledge, skill and ability to:
Applying equity and social justice principles is a daily responsibility and a foundational expectation for all King County employees. In this role, you will apply equity and social justice principles that exemplify shared values, behaviors, and practices to all aspects of the work. Permit Application Screening, Intake, and issuance: ·
Research property records; read and interpret maps, plans, and legal descriptions.
Provide answers to customer’s questions regarding King County permitting codes, policies, and procedures.
Screen permit applications for completeness based on a specific criterion for building, fire, and land use permit types.
Explain, calculate, and collect permit fees from customers.
Accurately and efficiently use permitting software, online portals, and available technology tools to receive, screen, route, and track application from intake to permit issuance.
Work closely with all levels of staff in King County to accomplish primary objectives.
Follow up with applicants at various permitting stages; compile and process notifications; ensure permit tracking systems are updated accurately throughout the permitting process.
Perform quality assurance of approved permits, verify fees and permit requirements, prepare issuance packages, and issue permits.
Customer Service:
Provide helpful and respectful customer service to citizens and County employees.
Answer a high volume of customer inquiries electronically, by phone, and/or in person in accordance with the division's available customer service options.
Explain application submittal requirements, application procedures, permitting processes and timelines.
Help customers who are upset or angry by communicating in a positive and professional manner.
Track customer inquiries in electronic CRM system and ensure appropriate follow up with customers is completed
Other duties:
Collaborate with workgroup and Division staff working toward continuous improvement of customer services.
Maintain Permitting records in accordance with policies and procedures.
As a member of the Permitting Services group, this position will be responsible to cross-train with all Permit Review Coordinators and/or Permit Technicians and/or administrative staff to be prepared to support all functions of the workgroup and the Division.
Other responsibilities may involve cash, check, or electronic payment processing, data entry, processing notices and mailings to customers, record maintenance, and other duties as assigned by the supervisor.
EXPERIENCE, QUALIFICATIONS, KNOWLEDGE, SKILLS:
The ideal candidate will have the following qualifications:
Working experience or substantial knowledge of building and/or land use permit application procedures, submittal requirements and associated documents; interpreting maps, plans, and legal descriptions.
Knowledge of rules, regulations, codes, laws, and/or policies relative to the position.
Demonstrated ability to work as an effective team member in a highly collaborative environment.
Experience providing excellent customer service, including working with upset or angry customers while maintaining positive customer relationships.
Demonstrate excellent communication skills both verbal and written.
Professional experience and intermediate skill using Microsoft Office Products including Excel, Word, Outlook, Teams, CRM,
Professional experience using permitting software, online permit portals, and available technology tools for receiving, screening, routing, and processing applications and permits.
Experience using initiative and judgement interpreting policies, rules, and guidelines.
Demonstrated ability to effectively prioritize a high volume of work and handle multiple tasks with changing priorities while meeting deadlines and team goals.
Exceptional organization skills with superior attention to details and accurate work output.
Comfortable learning new technology and working in an environment of continuous improvement where frequent change is occurring.
Demonstrate the ability to use critical thinking to solve problems with minimal supervision.
Candidates must have demonstrated punctuality, dependability, and good attendance in previous job experience.
Our most competitive candidate will also have:
Professional experience within a government permitting agency processing building and land use permit applications, verifying submittal requirements are met, calculating and collecting fees, applying building and land use codes, coordinating the permit process, and issuing approved permits.
Experience using Accela, My Building Pemit.com, and/or other relevant permitting software.
Knowledge of and experience applying King County rules, regulations, codes, laws and/or policies relative to the position.
Experience using GIS mapping software; SharePoint; Bluebeam; CRM; record management software.
International Code Council recognition as a Certified Permit Technician.
Necessary special requirements:
Must be able to bend, stoop, lift and carry up to 30 pounds, including large rolled plans.
Must be able to move from workstation to workstation, sitting, standing and reaching throughout the workday in a fast-paced environment.
SUPPLEMENTAL INFORMATION:
Those applicants who pass the initial screening will be invited to interview the week of October 24, 2022.
Currently we are filling Term-Limited Temporary (TLT) and/or Special Duty Assignment (SDA) for current King County Career Service employees who have passed their probationary period. Current King County employees must have permission from their supervisor to be eligible for the Special Duty assignment. Pay upon SDA placement: Current employees selected for SDA will be compensated based on the provisions of the Collective Bargaining Agreement or Master Labor Agreement for their base assignment if applicable.
This recruitment may be used to fill vacancies for up to 6 months. Including career service, special duty assignments, STT and TLT opportunities.
WHO MAY APPLY: This position is open to all qualified applicants. First consideration will be given to current PROTEC17 members in the same classification that are eligible for lateral transfer. WORK SCHEDULE: The work week is normally Monday through Friday, 7.00 a.m. to 4:00 p.m., but may at times require work outside of normal business hours. This full-time position is overtime eligible. FORMS AND MATERIALS: The recruitment for this position is open to all applicants. A completed King County Application is required. We highly recommend that you also provide a cover letter and resume . SELECTION PROCESS: Applicants will be screened for clarity, completeness, and competitiveness. The most competitive candidates may be invited to participate in one or more interviews. Interviews will be conducted via Teams. Reference checks and file reviews will be conducted. UNION MEMBERSHIP: PROTEC17 For more information regarding this recruitment, please contact: Vivienne Swai Human Resources Analyst 206-477-1538 vswai@kingcounty.gov Covid-19 Vaccination Requirement King County Executive Branch employees are required to be fully vaccinated against COVID-19. If you are the successful candidate for the position you applied for, the County will send you a conditional offer letter. As a condition of employment, prior to a final offer of employment, you will be required to: • submit proof of vaccination or • have an approved request for medical or religious exemption and an approved accommodation. Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation. People are considered fully vaccinated against COVID-19 two weeks after receiving the final dose of a vaccination approved by the Center for Disease Control and Prevention (CDC). The Executive Branch includes employees in the Executive branch, the Assessor’s Office, Elections, the King County Sheriff’s Office, and the Executive Office.
Teleworking Requirement The work associated with this position will currently be performed predominantly by teleworking; complemented with onsite work and meetings as needed. The responsibilities of this position may include regular and ongoing in-office work involving in person customer service in accordance with the division's available customer service options. Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements. Employees will be provided with a County issued laptop and must maintain a workspace with an internet connection (access may be supplemented in some situations) where they can reliably perform work and remain available and responsive during scheduled work hours. Please note that when an employee conducts work that is likely to bring them in contact with another individual, safety precautions are required, including the wearing of masks in some situations . King County is doing its part to reduce the spread of COVID-19 and remains committed to reducing our carbon footprint. King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment. Forbes recently named King County as one of Washington State's best employers. Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play. Guided by our " True North ", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans. King County is an Equal Employment Opportunity (EEO) Employer No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation. To Apply If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions, please contact your recruiter listed on this job announcement.
Oct 11, 2022
Seasonal
SUMMARY:
This recruitment will be used to fill Term-Limited Temporary (TLT) and/or Special Duty Assignment (SDA) positions. This is a three-year minimum TLT/SDA assignment and comes with a great benefits package
In order to hire and maintain a quality workforce that reflects the diversity of the community and works well within our True North values-based organization, the Permitting Division of the Department of Local Services (DLS) is accepting applications for the position of Permit Review Coordinator in the Permitting Services section. The Permitting Services team is responsible for providing direct customer services in support of the functions of the Division. If you are customer obsessed and looking for an opportunity to work in a fast-paced environment with a detail-oriented team, we need you. Permitting is looking for someone who thrives on solving problems, is solutions oriented, and works well both individually and as part of a highly collaborative workgroup. The Permit Review Coordinator facilitates and helps administer King County permitting codes, policies, and procedures. They are the first point of contact applicants have and are setting the expectation for the customer experience.
JOB DUTIES:
To be considered for this opportunity, you must at a minimum, demonstrate knowledge, skill and ability to:
Applying equity and social justice principles is a daily responsibility and a foundational expectation for all King County employees. In this role, you will apply equity and social justice principles that exemplify shared values, behaviors, and practices to all aspects of the work. Permit Application Screening, Intake, and issuance: ·
Research property records; read and interpret maps, plans, and legal descriptions.
Provide answers to customer’s questions regarding King County permitting codes, policies, and procedures.
Screen permit applications for completeness based on a specific criterion for building, fire, and land use permit types.
Explain, calculate, and collect permit fees from customers.
Accurately and efficiently use permitting software, online portals, and available technology tools to receive, screen, route, and track application from intake to permit issuance.
Work closely with all levels of staff in King County to accomplish primary objectives.
Follow up with applicants at various permitting stages; compile and process notifications; ensure permit tracking systems are updated accurately throughout the permitting process.
Perform quality assurance of approved permits, verify fees and permit requirements, prepare issuance packages, and issue permits.
Customer Service:
Provide helpful and respectful customer service to citizens and County employees.
Answer a high volume of customer inquiries electronically, by phone, and/or in person in accordance with the division's available customer service options.
Explain application submittal requirements, application procedures, permitting processes and timelines.
Help customers who are upset or angry by communicating in a positive and professional manner.
Track customer inquiries in electronic CRM system and ensure appropriate follow up with customers is completed
Other duties:
Collaborate with workgroup and Division staff working toward continuous improvement of customer services.
Maintain Permitting records in accordance with policies and procedures.
As a member of the Permitting Services group, this position will be responsible to cross-train with all Permit Review Coordinators and/or Permit Technicians and/or administrative staff to be prepared to support all functions of the workgroup and the Division.
Other responsibilities may involve cash, check, or electronic payment processing, data entry, processing notices and mailings to customers, record maintenance, and other duties as assigned by the supervisor.
EXPERIENCE, QUALIFICATIONS, KNOWLEDGE, SKILLS:
The ideal candidate will have the following qualifications:
Working experience or substantial knowledge of building and/or land use permit application procedures, submittal requirements and associated documents; interpreting maps, plans, and legal descriptions.
Knowledge of rules, regulations, codes, laws, and/or policies relative to the position.
Demonstrated ability to work as an effective team member in a highly collaborative environment.
Experience providing excellent customer service, including working with upset or angry customers while maintaining positive customer relationships.
Demonstrate excellent communication skills both verbal and written.
Professional experience and intermediate skill using Microsoft Office Products including Excel, Word, Outlook, Teams, CRM,
Professional experience using permitting software, online permit portals, and available technology tools for receiving, screening, routing, and processing applications and permits.
Experience using initiative and judgement interpreting policies, rules, and guidelines.
Demonstrated ability to effectively prioritize a high volume of work and handle multiple tasks with changing priorities while meeting deadlines and team goals.
Exceptional organization skills with superior attention to details and accurate work output.
Comfortable learning new technology and working in an environment of continuous improvement where frequent change is occurring.
Demonstrate the ability to use critical thinking to solve problems with minimal supervision.
Candidates must have demonstrated punctuality, dependability, and good attendance in previous job experience.
Our most competitive candidate will also have:
Professional experience within a government permitting agency processing building and land use permit applications, verifying submittal requirements are met, calculating and collecting fees, applying building and land use codes, coordinating the permit process, and issuing approved permits.
Experience using Accela, My Building Pemit.com, and/or other relevant permitting software.
Knowledge of and experience applying King County rules, regulations, codes, laws and/or policies relative to the position.
Experience using GIS mapping software; SharePoint; Bluebeam; CRM; record management software.
International Code Council recognition as a Certified Permit Technician.
Necessary special requirements:
Must be able to bend, stoop, lift and carry up to 30 pounds, including large rolled plans.
Must be able to move from workstation to workstation, sitting, standing and reaching throughout the workday in a fast-paced environment.
SUPPLEMENTAL INFORMATION:
Those applicants who pass the initial screening will be invited to interview the week of October 24, 2022.
Currently we are filling Term-Limited Temporary (TLT) and/or Special Duty Assignment (SDA) for current King County Career Service employees who have passed their probationary period. Current King County employees must have permission from their supervisor to be eligible for the Special Duty assignment. Pay upon SDA placement: Current employees selected for SDA will be compensated based on the provisions of the Collective Bargaining Agreement or Master Labor Agreement for their base assignment if applicable.
This recruitment may be used to fill vacancies for up to 6 months. Including career service, special duty assignments, STT and TLT opportunities.
WHO MAY APPLY: This position is open to all qualified applicants. First consideration will be given to current PROTEC17 members in the same classification that are eligible for lateral transfer. WORK SCHEDULE: The work week is normally Monday through Friday, 7.00 a.m. to 4:00 p.m., but may at times require work outside of normal business hours. This full-time position is overtime eligible. FORMS AND MATERIALS: The recruitment for this position is open to all applicants. A completed King County Application is required. We highly recommend that you also provide a cover letter and resume . SELECTION PROCESS: Applicants will be screened for clarity, completeness, and competitiveness. The most competitive candidates may be invited to participate in one or more interviews. Interviews will be conducted via Teams. Reference checks and file reviews will be conducted. UNION MEMBERSHIP: PROTEC17 For more information regarding this recruitment, please contact: Vivienne Swai Human Resources Analyst 206-477-1538 vswai@kingcounty.gov Covid-19 Vaccination Requirement King County Executive Branch employees are required to be fully vaccinated against COVID-19. If you are the successful candidate for the position you applied for, the County will send you a conditional offer letter. As a condition of employment, prior to a final offer of employment, you will be required to: • submit proof of vaccination or • have an approved request for medical or religious exemption and an approved accommodation. Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation. People are considered fully vaccinated against COVID-19 two weeks after receiving the final dose of a vaccination approved by the Center for Disease Control and Prevention (CDC). The Executive Branch includes employees in the Executive branch, the Assessor’s Office, Elections, the King County Sheriff’s Office, and the Executive Office.
Teleworking Requirement The work associated with this position will currently be performed predominantly by teleworking; complemented with onsite work and meetings as needed. The responsibilities of this position may include regular and ongoing in-office work involving in person customer service in accordance with the division's available customer service options. Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements. Employees will be provided with a County issued laptop and must maintain a workspace with an internet connection (access may be supplemented in some situations) where they can reliably perform work and remain available and responsive during scheduled work hours. Please note that when an employee conducts work that is likely to bring them in contact with another individual, safety precautions are required, including the wearing of masks in some situations . King County is doing its part to reduce the spread of COVID-19 and remains committed to reducing our carbon footprint. King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment. Forbes recently named King County as one of Washington State's best employers. Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play. Guided by our " True North ", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans. King County is an Equal Employment Opportunity (EEO) Employer No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation. To Apply If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions, please contact your recruiter listed on this job announcement.
Automotive Technician I/II/III
$42,028 - $48,347 or higher DOQ + Full-Time County Benefits .
James City County’s Fleet and Equipment Maintenance Division seeks an individual to responsible/experienced skilled craft work inspecting and maintaining a variety of vehicles, specialized equipment, and engines. There are three levels of Automotive Technician distinguished by the level of work performed and the qualifications of the employee.
Automotive Technician I: $42,028 / year or higher DOQ
Automotive Technician II: $45,074 / year or higher DOQ
Automotive Technician III: $48,347 / year or higher DOQ
Responsibilities:
Performs responsible skilled craft work maintaining and repairing gasoline and diesel vehicles and heavy equipment, including ambulances, fire apparatus and various other equipment.
Performs maintenance, repairs, and diagnosis on various types of gas and diesel vehicles and a variety of other equipment.
Performs air-conditioning, electrical, suspension and other major component repair on a variety of vehicles and equipment.
Performs acetylene and electric welding, simple blacksmithing and fabricating.
Completes work orders and notifies customers; maintains required documentation and logbooks.
(Automotive Technician II and III) Instruct, train, and assist other Technicians.
This job is considered essential personnel and will be required to work during and following natural disasters and emergency situations.
Requirements:
Any combination of education and experience equivalent to a high school diploma; supplemented by courses in auto mechanics, engine repair or related field; considerable experience in the repair and maintenance of automotive and related equipment.
Must be eligible to obtain Virginia Class A Commercial Driver’s permit within 30 days of hire and the license with combination endorsements: airbrakes and tanker within 6 months of hire and have an acceptable driving record based on James City County’s criteria
Must possess or obtain within 6 months of hire a valid Virginia State Inspector’s License.
Must possess or obtain within 6 months of hire a valid air-conditioning recovery certification.
Knowledge of principles and processes for providing customer service including setting and meeting quality standards for service, and evaluation of customer satisfaction.
Ability to communicate effectively both orally and in writing; establish and maintain effective working relationships with other county employees and the public
Provides own hand tools. Automotive Technician I
ASE Certification in a minimum of two exam sections in one of the following certification areas within six months: Automobile, Light, Medium or Heavy Truck.
Automotive Technician II
Demonstrated ability at the journeyman level to efficiently and effectively diagnose, repair, and performance maintenance on light/heavy vehicles and equipment.
Master ASE Certification in Automobile, Light, Medium or Heavy Truck.
Automotive Technician III
Must meet requirements of level I and II; and,
Minimum Level I EVT Certification in Fire Apparatus Truck
Click here for full job description. Accepting applications until filled. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Oct 07, 2022
Full time
Automotive Technician I/II/III
$42,028 - $48,347 or higher DOQ + Full-Time County Benefits .
James City County’s Fleet and Equipment Maintenance Division seeks an individual to responsible/experienced skilled craft work inspecting and maintaining a variety of vehicles, specialized equipment, and engines. There are three levels of Automotive Technician distinguished by the level of work performed and the qualifications of the employee.
Automotive Technician I: $42,028 / year or higher DOQ
Automotive Technician II: $45,074 / year or higher DOQ
Automotive Technician III: $48,347 / year or higher DOQ
Responsibilities:
Performs responsible skilled craft work maintaining and repairing gasoline and diesel vehicles and heavy equipment, including ambulances, fire apparatus and various other equipment.
Performs maintenance, repairs, and diagnosis on various types of gas and diesel vehicles and a variety of other equipment.
Performs air-conditioning, electrical, suspension and other major component repair on a variety of vehicles and equipment.
Performs acetylene and electric welding, simple blacksmithing and fabricating.
Completes work orders and notifies customers; maintains required documentation and logbooks.
(Automotive Technician II and III) Instruct, train, and assist other Technicians.
This job is considered essential personnel and will be required to work during and following natural disasters and emergency situations.
Requirements:
Any combination of education and experience equivalent to a high school diploma; supplemented by courses in auto mechanics, engine repair or related field; considerable experience in the repair and maintenance of automotive and related equipment.
Must be eligible to obtain Virginia Class A Commercial Driver’s permit within 30 days of hire and the license with combination endorsements: airbrakes and tanker within 6 months of hire and have an acceptable driving record based on James City County’s criteria
Must possess or obtain within 6 months of hire a valid Virginia State Inspector’s License.
Must possess or obtain within 6 months of hire a valid air-conditioning recovery certification.
Knowledge of principles and processes for providing customer service including setting and meeting quality standards for service, and evaluation of customer satisfaction.
Ability to communicate effectively both orally and in writing; establish and maintain effective working relationships with other county employees and the public
Provides own hand tools. Automotive Technician I
ASE Certification in a minimum of two exam sections in one of the following certification areas within six months: Automobile, Light, Medium or Heavy Truck.
Automotive Technician II
Demonstrated ability at the journeyman level to efficiently and effectively diagnose, repair, and performance maintenance on light/heavy vehicles and equipment.
Master ASE Certification in Automobile, Light, Medium or Heavy Truck.
Automotive Technician III
Must meet requirements of level I and II; and,
Minimum Level I EVT Certification in Fire Apparatus Truck
Click here for full job description. Accepting applications until filled. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Job Summary
This position will be the main contact for customers regarding the requirements, policies and procedures of development inspections (DIN), pre-construction meetings, tracking stormwater inspections for maintenance warranty, grading applications, submittal requirements for all development Engineering applications, completeness checks, calculating and requesting fees, scanning, prepare approval letters, public records requests, related technical services and minor land use information in the Development Engineering division of Community Development. The incumbent will act as liaison between the public and technical staff and provide general information regarding other divisions within the department; refer customers to appropriate outside agencies and respond to customers via phones, email, postal mail and walk-ins and possible back-up routing of projects to departments for other reviews. The position will perform customer service for Development Engineering in the Clark County Permit Center. Other duties as assigned.
Qualifications
Education and Experience:
Two (2) years paraprofessional experience in civil engineering, planning or other related field; preferred but not required
- OR -
Any combination of education and experience which would demonstrate the ability to perform the work.
The ideal candidate will have the following strengths:
Excellent interpersonal oral and written communication skills
Strong customer service experience
Strong computer skills in Office 365
Experience working in GIS and/or permitting systems
Knowledge of land use preferred
Knowledge of stormwater preferred but not required
Knowledge of: the objectives, principles, practices, and techniques of civil engineering, grading, stormwater and land use; laws, codes and policies governing these areas.
Ability to: interpret legal documents such as zoning codes, ordinances, resolutions, and legal descriptions; perform in organizing, recording, and tabulating technical information; communicate effectively, both orally and in writing; be courteous with the public, other employees and staff of other agencies; follow oral and written instructions; operate standard office machines and equipment; perform field assignments as directed; obtain a valid Driver’s License; and so forth.
For complete job announcement, application requirements, and to apply on-line, please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Salary Grade: $26.37- $32.13 per hour
Aug 16, 2022
Full time
Job Summary
This position will be the main contact for customers regarding the requirements, policies and procedures of development inspections (DIN), pre-construction meetings, tracking stormwater inspections for maintenance warranty, grading applications, submittal requirements for all development Engineering applications, completeness checks, calculating and requesting fees, scanning, prepare approval letters, public records requests, related technical services and minor land use information in the Development Engineering division of Community Development. The incumbent will act as liaison between the public and technical staff and provide general information regarding other divisions within the department; refer customers to appropriate outside agencies and respond to customers via phones, email, postal mail and walk-ins and possible back-up routing of projects to departments for other reviews. The position will perform customer service for Development Engineering in the Clark County Permit Center. Other duties as assigned.
Qualifications
Education and Experience:
Two (2) years paraprofessional experience in civil engineering, planning or other related field; preferred but not required
- OR -
Any combination of education and experience which would demonstrate the ability to perform the work.
The ideal candidate will have the following strengths:
Excellent interpersonal oral and written communication skills
Strong customer service experience
Strong computer skills in Office 365
Experience working in GIS and/or permitting systems
Knowledge of land use preferred
Knowledge of stormwater preferred but not required
Knowledge of: the objectives, principles, practices, and techniques of civil engineering, grading, stormwater and land use; laws, codes and policies governing these areas.
Ability to: interpret legal documents such as zoning codes, ordinances, resolutions, and legal descriptions; perform in organizing, recording, and tabulating technical information; communicate effectively, both orally and in writing; be courteous with the public, other employees and staff of other agencies; follow oral and written instructions; operate standard office machines and equipment; perform field assignments as directed; obtain a valid Driver’s License; and so forth.
For complete job announcement, application requirements, and to apply on-line, please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Salary Grade: $26.37- $32.13 per hour
Permit Technician I/II
$34,117 / year or higher DOQ + Full-Time County Benefits .
James City County’s Community Development Department seeks an individual to perform responsible work (Permit Tech I) or experienced (Permit Tech II) processing, issuing, and tracking applications, registrations, requests and payments.
Permit Technician I: $34,117 / year or higher DOQ
Permit Technician II: $36,565 / year or higher DOQ
Responsibilities:
Provides first point of customer service; responds to customer needs at the front counter, by phone and by email; provides administrative support to Building Safety and Permits Division staff members.
Processes permit applications, contractor registrations, inspection requests and payments; issues permits and certificates of occupancy; monitors permit workflows; responds to questions about permits and inspections; oversees and tracks daily collection of fees.
Monitors permit workflows by reviewing application submittals for completeness and assigning cases to plan review staff; reviews and adjusts inspection and document review workflows for each permit case during pre-reviews and after permits are issued; continuously monitors permit workflows to assure customer service needs are met and to find areas needing business process improvements; reports same to supervisor.
Utilizes training opportunities and resources provided to improve professional and technical skills.
Manages utility meter release approvals and red tag notifications.
Requirements:
Any combination of education and experience equivalent to a high school diploma; business school diploma or certificate and experience as permit technician preferred.
Must have reliable transportation to work site(s).
Knowledge of at least one of the following areas: building construction; building, fire, or housing inspections; plumbing, electrical or mechanical trades; or fire protection, elevator or property maintenance work; knowledge of principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction; and, knowledge of the Virginia Uniform Statewide Building Code.
Skill in the use of computer software, especially Microsoft Office Suite.
Ability to communicate effectively both orally and in writing; ability to establish and maintain effective working relationships with staff and the public.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Aug 12, 2022
Full time
Permit Technician I/II
$34,117 / year or higher DOQ + Full-Time County Benefits .
James City County’s Community Development Department seeks an individual to perform responsible work (Permit Tech I) or experienced (Permit Tech II) processing, issuing, and tracking applications, registrations, requests and payments.
Permit Technician I: $34,117 / year or higher DOQ
Permit Technician II: $36,565 / year or higher DOQ
Responsibilities:
Provides first point of customer service; responds to customer needs at the front counter, by phone and by email; provides administrative support to Building Safety and Permits Division staff members.
Processes permit applications, contractor registrations, inspection requests and payments; issues permits and certificates of occupancy; monitors permit workflows; responds to questions about permits and inspections; oversees and tracks daily collection of fees.
Monitors permit workflows by reviewing application submittals for completeness and assigning cases to plan review staff; reviews and adjusts inspection and document review workflows for each permit case during pre-reviews and after permits are issued; continuously monitors permit workflows to assure customer service needs are met and to find areas needing business process improvements; reports same to supervisor.
Utilizes training opportunities and resources provided to improve professional and technical skills.
Manages utility meter release approvals and red tag notifications.
Requirements:
Any combination of education and experience equivalent to a high school diploma; business school diploma or certificate and experience as permit technician preferred.
Must have reliable transportation to work site(s).
Knowledge of at least one of the following areas: building construction; building, fire, or housing inspections; plumbing, electrical or mechanical trades; or fire protection, elevator or property maintenance work; knowledge of principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction; and, knowledge of the Virginia Uniform Statewide Building Code.
Skill in the use of computer software, especially Microsoft Office Suite.
Ability to communicate effectively both orally and in writing; ability to establish and maintain effective working relationships with staff and the public.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Salary Range: $19.2400 Hourly Onwards
JOB SUMMARY
This position, under general direction of the City Engineer, performs technical work and inspections to ensure that the site and roadway construction on all development projects under the City’s jurisdiction adhere to City ordinances and specification. This position assists the City Engineer in the planning and design of capital improvement projects and ensuring they are constructed according to plans and specifications.
ESSENTIAL JOB FUNCTIONS
Inspects construction in progress and completed projects: inspects drainage and roadway infrastructure in developments, including residential subdivisions as well as commercial and industrial developments
Ensures compliance with City ordinances and policies
Inspects construction on transportation capital improvement projects to ensure compliance with project specifications
Inspects construction in City rights-of-way by utility companies, businesses, citizens, and other agencies to ensure compliance with City ordinances and policies
Inspects traffic control as well as erosion control measures in place on development, capital improvement, and rights-of-way projects to ensure compliance with City, State, County and Federal requirements
Communicates building requirements for new construction: meets with owners, engineers, contractors, developers, utility companies, and citizens to review and explain ordinance and specification requirements and violations or potential violations; and conducts pre-construction meetings with contractors, developers, utility companies, and City, State, and County representatives when applicable
Assists the City Engineer as required: obtains data and measurements related to construction estimates and evaluations of existing infrastructure including drainage, pavement, pavement markings, and signage
Develops cost estimates for capital improvement projects; develops maps and drawings to be used as part of project bid documents
Gathers data for traffic studies as well as roadway safety and drainage evaluations; and gathers information related to citizen inquiries related to transportation and drainage infrastructure
Records information to document inspections: maintains a variety of logs and records related to inspection activities; and maintains “As-Built” drawings of construction projects
Coordinates efforts with the Public Services, Planning and Zoning, Building Inspection, and other staff or agencies, as needed
Consult at permitting/front counter with property owners, contractors, and the public interpreting and explaining rules, regulations, ordinance, and standards
Conducts and supervise field inspections of residential and commercial construction sites and structures to ensure compliance with City, state and federal codes, ordinances and regulations; maintains inspection records
Interprets codes and ordinances for contractors and property owners; answers questions related to construction, codes and regulations
Issus warnings or stop work orders for non-compliant construction;
Attends and participates in meetings regarding assigned site locations and projects;
Administer the maintenance of inspection records, scanning and archiving of construction documents and issuance of permits;
Financial Responsibilities: Prepare and/or process purchase orders; and make recommendations that impact the budget;
Oversees assigned road projects/improvements as directed by the street maintenance department
Performs other duties as assigned
MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS
Requires an Associate’s degree in engineering, architecture or construction management and at least one (1) year of relevant work experience or any combination of education and experience that provides equivalent knowledge, skills, and abilities.
KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of City and department policies and procedures;
Knowledge of City, state and national building codes;
Knowledge of occupational hazards and safety precautions;
Knowledge of generally accepted engineering, construction and building practices;
Skill in using independent judgment and discretion;
Skilled in prioritizing and scheduling assignments;
Skilled in communicating effectively with contractors, builders, developers, the general public and members of diverse cultural and linguistic backgrounds;
Skilled in basic computer applications for word processing and spreadsheets;
Skilled in operating voltage/amperage testers;
Ability to maintain routine records;
Ability to establish and maintain cooperative and effective working relationships with others;
Ability to operate City vehicles
CERTIFICATION, LICENSE AND SPECIAL REQUIREMENTS
Requires a valid driver’s license. Must obtain Level 1B Certification as a Certified Inspector and Level II Certified Plan Reviewer from the Georgia Soil and Water Conservation Commission within six months of employment.
PHYSICAL DEMANDS
Work is typically performed with the employee walking, sitting, standing, balancing, bending, kneeling, crouching or crawling. The employee must occasionally lift light to moderately heavy objects, climb ladders, use tools or equipment that require high degree of dexterity and distinguish between shades of color.
WORK ENVIRONMENT
Work is typically performed outside at construction sites and may include occasional exposure to hot, cold or inclement weather, rough terrain, noise, dust, dirt and machinery with moving parts. At times the employee may be required to wear protective equipment
Jul 26, 2022
Full time
Salary Range: $19.2400 Hourly Onwards
JOB SUMMARY
This position, under general direction of the City Engineer, performs technical work and inspections to ensure that the site and roadway construction on all development projects under the City’s jurisdiction adhere to City ordinances and specification. This position assists the City Engineer in the planning and design of capital improvement projects and ensuring they are constructed according to plans and specifications.
ESSENTIAL JOB FUNCTIONS
Inspects construction in progress and completed projects: inspects drainage and roadway infrastructure in developments, including residential subdivisions as well as commercial and industrial developments
Ensures compliance with City ordinances and policies
Inspects construction on transportation capital improvement projects to ensure compliance with project specifications
Inspects construction in City rights-of-way by utility companies, businesses, citizens, and other agencies to ensure compliance with City ordinances and policies
Inspects traffic control as well as erosion control measures in place on development, capital improvement, and rights-of-way projects to ensure compliance with City, State, County and Federal requirements
Communicates building requirements for new construction: meets with owners, engineers, contractors, developers, utility companies, and citizens to review and explain ordinance and specification requirements and violations or potential violations; and conducts pre-construction meetings with contractors, developers, utility companies, and City, State, and County representatives when applicable
Assists the City Engineer as required: obtains data and measurements related to construction estimates and evaluations of existing infrastructure including drainage, pavement, pavement markings, and signage
Develops cost estimates for capital improvement projects; develops maps and drawings to be used as part of project bid documents
Gathers data for traffic studies as well as roadway safety and drainage evaluations; and gathers information related to citizen inquiries related to transportation and drainage infrastructure
Records information to document inspections: maintains a variety of logs and records related to inspection activities; and maintains “As-Built” drawings of construction projects
Coordinates efforts with the Public Services, Planning and Zoning, Building Inspection, and other staff or agencies, as needed
Consult at permitting/front counter with property owners, contractors, and the public interpreting and explaining rules, regulations, ordinance, and standards
Conducts and supervise field inspections of residential and commercial construction sites and structures to ensure compliance with City, state and federal codes, ordinances and regulations; maintains inspection records
Interprets codes and ordinances for contractors and property owners; answers questions related to construction, codes and regulations
Issus warnings or stop work orders for non-compliant construction;
Attends and participates in meetings regarding assigned site locations and projects;
Administer the maintenance of inspection records, scanning and archiving of construction documents and issuance of permits;
Financial Responsibilities: Prepare and/or process purchase orders; and make recommendations that impact the budget;
Oversees assigned road projects/improvements as directed by the street maintenance department
Performs other duties as assigned
MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS
Requires an Associate’s degree in engineering, architecture or construction management and at least one (1) year of relevant work experience or any combination of education and experience that provides equivalent knowledge, skills, and abilities.
KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of City and department policies and procedures;
Knowledge of City, state and national building codes;
Knowledge of occupational hazards and safety precautions;
Knowledge of generally accepted engineering, construction and building practices;
Skill in using independent judgment and discretion;
Skilled in prioritizing and scheduling assignments;
Skilled in communicating effectively with contractors, builders, developers, the general public and members of diverse cultural and linguistic backgrounds;
Skilled in basic computer applications for word processing and spreadsheets;
Skilled in operating voltage/amperage testers;
Ability to maintain routine records;
Ability to establish and maintain cooperative and effective working relationships with others;
Ability to operate City vehicles
CERTIFICATION, LICENSE AND SPECIAL REQUIREMENTS
Requires a valid driver’s license. Must obtain Level 1B Certification as a Certified Inspector and Level II Certified Plan Reviewer from the Georgia Soil and Water Conservation Commission within six months of employment.
PHYSICAL DEMANDS
Work is typically performed with the employee walking, sitting, standing, balancing, bending, kneeling, crouching or crawling. The employee must occasionally lift light to moderately heavy objects, climb ladders, use tools or equipment that require high degree of dexterity and distinguish between shades of color.
WORK ENVIRONMENT
Work is typically performed outside at construction sites and may include occasional exposure to hot, cold or inclement weather, rough terrain, noise, dust, dirt and machinery with moving parts. At times the employee may be required to wear protective equipment
Job Summary
This position serves as first contact for customers (citizens, developers, etc.) regarding the
requirements, policies and procedures of land-use and building permits and related technical
services and information. Serves as a liaison between the public and technical/professional staff.
Provides general information about other divisions within the department to customers and refers
them to appropriate outside agencies as necessary. Emphasis is on providing comprehensive
customer service to ensure accurate and efficient response to requests. Customer contact occurs
by walk-ins, phones, electronic mail, and postal mail. The customer service focus provides a
foundation for all technical work and processes.
Qualifications
Education and Experience:
High school diploma or GED. Additional related college coursework or a degree is desirable.
Two years of experience emphasizing or including intensive public contact, customer service, interpretation and explanation of complex regulations and use of modern office technology.
Experience and training in building codes and permit processes or other aspects of planning, zoning review, code enforcement, or land development.
Other combinations of education or experience which would demonstrate the ability to perform the work will be considered.
Knowledge of: Laws, county codes, ordinances, and policies governing urban planning, land use and building codes; the objectives, principles, and techniques of urban and rural planning and land use control; land use and building permit processes, procedures and requirements; computer permit tracking system and geographic information systems (GIS) programs; standard office practices and procedures; business English; record keeping methods and procedures.
Ability to: Interpret legal documents such as zoning codes, ordinances, resolutions, and legal descriptions; organize, record, and tabulate technical information; accurately explain policies, procedures, laws, regulations, codes and ordinances, both orally and in writing; read and interpret maps, drawing of plots, building sites, water and sewage systems; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations; follow oral and written instructions; operate standard office machines and equipment.
For complete job announcement, application requirements, and to apply on-line, please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Salary Grade: Local 307.106 ($22.59 - $27.47) per hour
Jul 22, 2022
Full time
Job Summary
This position serves as first contact for customers (citizens, developers, etc.) regarding the
requirements, policies and procedures of land-use and building permits and related technical
services and information. Serves as a liaison between the public and technical/professional staff.
Provides general information about other divisions within the department to customers and refers
them to appropriate outside agencies as necessary. Emphasis is on providing comprehensive
customer service to ensure accurate and efficient response to requests. Customer contact occurs
by walk-ins, phones, electronic mail, and postal mail. The customer service focus provides a
foundation for all technical work and processes.
Qualifications
Education and Experience:
High school diploma or GED. Additional related college coursework or a degree is desirable.
Two years of experience emphasizing or including intensive public contact, customer service, interpretation and explanation of complex regulations and use of modern office technology.
Experience and training in building codes and permit processes or other aspects of planning, zoning review, code enforcement, or land development.
Other combinations of education or experience which would demonstrate the ability to perform the work will be considered.
Knowledge of: Laws, county codes, ordinances, and policies governing urban planning, land use and building codes; the objectives, principles, and techniques of urban and rural planning and land use control; land use and building permit processes, procedures and requirements; computer permit tracking system and geographic information systems (GIS) programs; standard office practices and procedures; business English; record keeping methods and procedures.
Ability to: Interpret legal documents such as zoning codes, ordinances, resolutions, and legal descriptions; organize, record, and tabulate technical information; accurately explain policies, procedures, laws, regulations, codes and ordinances, both orally and in writing; read and interpret maps, drawing of plots, building sites, water and sewage systems; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations; follow oral and written instructions; operate standard office machines and equipment.
For complete job announcement, application requirements, and to apply on-line, please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Salary Grade: Local 307.106 ($22.59 - $27.47) per hour
$34,117 / year or higher DOQ + Full-Time County Benefits .
James City County’s Community Development Department seeks an individual to perform responsible work (Permit Tech I) or experienced (Permit Tech II) processing, issuing, and tracking applications, registrations, requests and payments.
Permit Technician I: $34,117 / year or higher DOQ
Permit Technician II: $36,565 / year or higher DOQ
Responsibilities:
Provides first point of customer service; responds to customer needs at the front counter, by phone and by email; provides administrative support to Building Safety and Permits Division staff members.
Processes permit applications, contractor registrations, inspection requests and payments; issues permits and certificates of occupancy; monitors permit workflows; responds to questions about permits and inspections; oversees and tracks daily collection of fees.
Monitors permit workflows by reviewing application submittals for completeness and assigning cases to plan review staff; reviews and adjusts inspection and document review workflows for each permit case during pre-reviews and after permits are issued; continuously monitors permit workflows to assure customer service needs are met and to find areas needing business process improvements; reports same to supervisor.
Utilizes training opportunities and resources provided to improve professional and technical skills.
Manages utility meter release approvals and red tag notifications.
Requirements:
Any combination of education and experience equivalent to a high school diploma; business school diploma or certificate and experience as permit technician preferred.
Must have reliable transportation to work site(s).
Knowledge of at least one of the following areas: building construction; building, fire, or housing inspections; plumbing, electrical or mechanical trades; or fire protection, elevator or property maintenance work; knowledge of principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction; and, knowledge of the Virginia Uniform Statewide Building Code.
Skill in the use of computer software, especially Microsoft Office Suite.
Ability to communicate effectively both orally and in writing; ability to establish and maintain effective working relationships with staff and the public.
Accepting applications until position is filled. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
May 13, 2022
Full time
$34,117 / year or higher DOQ + Full-Time County Benefits .
James City County’s Community Development Department seeks an individual to perform responsible work (Permit Tech I) or experienced (Permit Tech II) processing, issuing, and tracking applications, registrations, requests and payments.
Permit Technician I: $34,117 / year or higher DOQ
Permit Technician II: $36,565 / year or higher DOQ
Responsibilities:
Provides first point of customer service; responds to customer needs at the front counter, by phone and by email; provides administrative support to Building Safety and Permits Division staff members.
Processes permit applications, contractor registrations, inspection requests and payments; issues permits and certificates of occupancy; monitors permit workflows; responds to questions about permits and inspections; oversees and tracks daily collection of fees.
Monitors permit workflows by reviewing application submittals for completeness and assigning cases to plan review staff; reviews and adjusts inspection and document review workflows for each permit case during pre-reviews and after permits are issued; continuously monitors permit workflows to assure customer service needs are met and to find areas needing business process improvements; reports same to supervisor.
Utilizes training opportunities and resources provided to improve professional and technical skills.
Manages utility meter release approvals and red tag notifications.
Requirements:
Any combination of education and experience equivalent to a high school diploma; business school diploma or certificate and experience as permit technician preferred.
Must have reliable transportation to work site(s).
Knowledge of at least one of the following areas: building construction; building, fire, or housing inspections; plumbing, electrical or mechanical trades; or fire protection, elevator or property maintenance work; knowledge of principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction; and, knowledge of the Virginia Uniform Statewide Building Code.
Skill in the use of computer software, especially Microsoft Office Suite.
Ability to communicate effectively both orally and in writing; ability to establish and maintain effective working relationships with staff and the public.
Accepting applications until position is filled. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Job Summary
This position serves as first contact for customers (citizens, developers, etc.) regarding the requirements, policies and procedures of land-use and building permits and related technical services and information. Serves as a liaison between the public and technical/professional staff. Provides general information about other divisions within the department to customers and refers them to appropriate outside agencies as necessary. Emphasis is on providing comprehensive customer service to ensure accurate and efficient response to requests. Customer contact occurs by walk-ins, phones, electronic mail, and postal mail. The customer service focus provides a foundation for all technical work and processes.
Qualifications
Education and Experience:
High school diploma or GED. Additional related college coursework or a degree is desirable.
Three years of experience emphasizing or including intensive public contact, customer service, interpretation and explanation of complex regulations and use of modern office technology.
A minimum of one year of experience and training in building codes and permit processes or other aspects of planning, zoning review, code enforcement, or land development.
Other combinations of education or experience which would demonstrate the ability to perform the work will be considered.
Knowledge of: Laws, county codes, ordinances, and policies governing urban planning, land use and building codes; the objectives, principles, and techniques of urban and rural planning and land use control; land use and building permit processes, procedures and requirements; computer permit tracking system and geographic information systems (GIS) programs; standard office practices and procedures; business English; record keeping methods and procedures.
Ability to: Interpret legal documents such as zoning codes, ordinances, resolutions, and legal descriptions; organize, record, and tabulate technical information; accurately explain policies, procedures, laws, regulations, codes and ordinances, both orally and in writing; read and interpret maps, drawing of plots, building sites, water and sewage systems; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations; follow oral and written instructions; operate standard office machines and equipment.
For complete job announcement, application requirements, and to apply on-line, please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Salary Grade: Local 307.108 ($24.81 - $30.23) per hour
May 10, 2022
Full time
Job Summary
This position serves as first contact for customers (citizens, developers, etc.) regarding the requirements, policies and procedures of land-use and building permits and related technical services and information. Serves as a liaison between the public and technical/professional staff. Provides general information about other divisions within the department to customers and refers them to appropriate outside agencies as necessary. Emphasis is on providing comprehensive customer service to ensure accurate and efficient response to requests. Customer contact occurs by walk-ins, phones, electronic mail, and postal mail. The customer service focus provides a foundation for all technical work and processes.
Qualifications
Education and Experience:
High school diploma or GED. Additional related college coursework or a degree is desirable.
Three years of experience emphasizing or including intensive public contact, customer service, interpretation and explanation of complex regulations and use of modern office technology.
A minimum of one year of experience and training in building codes and permit processes or other aspects of planning, zoning review, code enforcement, or land development.
Other combinations of education or experience which would demonstrate the ability to perform the work will be considered.
Knowledge of: Laws, county codes, ordinances, and policies governing urban planning, land use and building codes; the objectives, principles, and techniques of urban and rural planning and land use control; land use and building permit processes, procedures and requirements; computer permit tracking system and geographic information systems (GIS) programs; standard office practices and procedures; business English; record keeping methods and procedures.
Ability to: Interpret legal documents such as zoning codes, ordinances, resolutions, and legal descriptions; organize, record, and tabulate technical information; accurately explain policies, procedures, laws, regulations, codes and ordinances, both orally and in writing; read and interpret maps, drawing of plots, building sites, water and sewage systems; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations; follow oral and written instructions; operate standard office machines and equipment.
For complete job announcement, application requirements, and to apply on-line, please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Salary Grade: Local 307.108 ($24.81 - $30.23) per hour
Ohio Department of Natural Resources
Columbus, Ohio
The Ohio Department of Natural Resources (ODNR) is committed to its mission “To ensure a balance between wise use and protection of our natural resources for the benefit of all.” Our agency embraces the insightful use of our natural resources to assure the continued safety, happiness and prosperity of Ohio’s people.
ODNR owns and manages state parks, state forests, state nature preserves and wildlife areas. We license all hunting, fishing and watercraft; oversee and permit all mineral extraction, monitor dam safety, manage water resources and serve as the second largest Law Enforcement presence in the State of Ohio.
We are accepting applications for an External Auditor 2 within the Office of Budget and Finance , headquartered in Franklin Co unty, within the state of Ohio. To learn more about the Office of Budget and Finance and the Ohio Department of Natural Resources, please visit http://ohiodnr.gov/
What you will do…
Independently or as part of a team, conducts routine and/or non-routine audits (e.g., gathers information; performs review and analysis of records, operations, activities, controls and systems or applies accepted auditing standards and principles);
Acts as audit team lead (e.g., park audits, grantee audits, concessionaire audits, contracted audits, lessee audits) in absence of higher-level external auditor when assigned;
Conducts management review of agency activities (e.g., revenue, inventory, expenditures, payroll, state and federal grants, petty cash, payment cards, evidence, citations);
Assists in preparing and/or prepares necessary work papers, related audit and pre-audit materials, preliminary audit reports and final audit report or draft audit report to summarize activities, findings & recommendations to improve or resolve deficiencies or non-compliance;
Provides technical assistance to agencies and providers (e.g., offers advice of how to improve internal controls and implementing corrective actions) and acts as quality assurance technician;
Conducts entrance and exit conferences with representatives to discuss scope of audit and exit interviews to review findings and recommendations; conducts program audits when necessary; answers telephone or written inquiries concerning audits.
UNUSUAL WORKING CONDITIONS:
Requires frequent travel with possible overnight stays; positions which involve travel to audit sites in field also require valid Ohio driver’s license in order to operate state-owned vehicle or must be able to provide own transportation.
What’s in it for you…
The State of Ohio offers an excellent benefits package which includes extensive medical, dental and vision insurance. At least a 14% employer contribution into your OPERS pension plan, Employee Tuition reimbursement program and much more. To view all the benefits offered, please visit Total Rewards .
We are ready for you!
We’re glad you’re interested in pursuing a rewarding career with the Ohio Department of Natural Resources! Exploring and protecting the natural beauty of Ohio will prove to be the most enjoyable career opportunity you will ever find!
Sep 09, 2021
Full time
The Ohio Department of Natural Resources (ODNR) is committed to its mission “To ensure a balance between wise use and protection of our natural resources for the benefit of all.” Our agency embraces the insightful use of our natural resources to assure the continued safety, happiness and prosperity of Ohio’s people.
ODNR owns and manages state parks, state forests, state nature preserves and wildlife areas. We license all hunting, fishing and watercraft; oversee and permit all mineral extraction, monitor dam safety, manage water resources and serve as the second largest Law Enforcement presence in the State of Ohio.
We are accepting applications for an External Auditor 2 within the Office of Budget and Finance , headquartered in Franklin Co unty, within the state of Ohio. To learn more about the Office of Budget and Finance and the Ohio Department of Natural Resources, please visit http://ohiodnr.gov/
What you will do…
Independently or as part of a team, conducts routine and/or non-routine audits (e.g., gathers information; performs review and analysis of records, operations, activities, controls and systems or applies accepted auditing standards and principles);
Acts as audit team lead (e.g., park audits, grantee audits, concessionaire audits, contracted audits, lessee audits) in absence of higher-level external auditor when assigned;
Conducts management review of agency activities (e.g., revenue, inventory, expenditures, payroll, state and federal grants, petty cash, payment cards, evidence, citations);
Assists in preparing and/or prepares necessary work papers, related audit and pre-audit materials, preliminary audit reports and final audit report or draft audit report to summarize activities, findings & recommendations to improve or resolve deficiencies or non-compliance;
Provides technical assistance to agencies and providers (e.g., offers advice of how to improve internal controls and implementing corrective actions) and acts as quality assurance technician;
Conducts entrance and exit conferences with representatives to discuss scope of audit and exit interviews to review findings and recommendations; conducts program audits when necessary; answers telephone or written inquiries concerning audits.
UNUSUAL WORKING CONDITIONS:
Requires frequent travel with possible overnight stays; positions which involve travel to audit sites in field also require valid Ohio driver’s license in order to operate state-owned vehicle or must be able to provide own transportation.
What’s in it for you…
The State of Ohio offers an excellent benefits package which includes extensive medical, dental and vision insurance. At least a 14% employer contribution into your OPERS pension plan, Employee Tuition reimbursement program and much more. To view all the benefits offered, please visit Total Rewards .
We are ready for you!
We’re glad you’re interested in pursuing a rewarding career with the Ohio Department of Natural Resources! Exploring and protecting the natural beauty of Ohio will prove to be the most enjoyable career opportunity you will ever find!
Pay Grade: 107
Job Code: TBD
FLSA Status: Non-Exempt
JOB SUMMARY
The person in this position is responsible for issuing permits for approved construction permit applications and providing general clerical support for both the division and the department. Responsible for collecting, maintaining and assisting the public with all related documentation necessary for building, mechanical, plumbing, electrical, and grading permit applications in the Building Inspections Division of the Community Development Department.
ESSENTIAL JOB FUNCTIONS
Responsible for issuance and/or tracking of all building permits through the permitting process, beginning with the application acceptance, plan review, inspections and permit closure
Processes permits for approved building, mechanical, plumbing, electrical, and grading permit applications
Assures that the application forms are fully completed by the applicant
Completes the necessary portions of the application forms
Verifies that applicants are properly
Records permit application information in a computerized database
Verifies that necessary departmental approvals are obtained before issuing permits
Records permit information, and sends appropriate copies
Calculates permit fees and submits all calculated fees to the appropriate personnel
Logs, maintains, and updates permit records on the computerized database
Prepares monthly, quarterly, and annual permit activity reports for the division
Communicates with engineers, architects, developers, builders, and citizens over the telephone and in person and directs them to the appropriate personnel
MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS
Requires a high school graduate or GED. Demonstrated work experience interfacing directly with customers to solve customer problems is required. Three (3) years experience in secretarial and various office related work or an equivalent combination of education and experience. An equivalent combination of education and experience may be considered. Municipal experience a plus.
KNOWLEDGE, SKILLS AND ABILITIES
Must possess solid knowledge of local building code regulations, polices, procedures, and terminology used within the work
Must have the ability to type accurately at a 40 wpm utilizing technical terminology and composition
Thorough knowledge of current office practices, methods and
Basic computer
Solid knowledge of MS
Basic knowledge of MS
Must possess the ability to positively interact with the other staff members, the general public, contractors, governmental entities, and other
Communicate effectively verbally and in writing to a diverse group of
Thorough knowledge of spelling, punctuation, and
Excellent proofreading skills.
Demonstrated ability to exercise initiative and a considerable amount of independent
Good attention to detail
Self-directed and self-motivated
CERTIFICATIONS:
ICC Permit Technician certification is required within first 6 months (city-sponsored).
PHYSICAL DEMANDS
The work is medium work and requires balancing, climbing, crouching, fingering, grasping, handling, hearing, kneeling, lifting, mental acuity, reaching, speaking, standing, stooping, talking, visual acuity, and walking.
WORK ENVIRONMENT
The incumbent works in a dynamic environment that requires sensitivity to change and responsiveness to changing goals, priorities, and needs.
Aug 06, 2021
Seasonal
Pay Grade: 107
Job Code: TBD
FLSA Status: Non-Exempt
JOB SUMMARY
The person in this position is responsible for issuing permits for approved construction permit applications and providing general clerical support for both the division and the department. Responsible for collecting, maintaining and assisting the public with all related documentation necessary for building, mechanical, plumbing, electrical, and grading permit applications in the Building Inspections Division of the Community Development Department.
ESSENTIAL JOB FUNCTIONS
Responsible for issuance and/or tracking of all building permits through the permitting process, beginning with the application acceptance, plan review, inspections and permit closure
Processes permits for approved building, mechanical, plumbing, electrical, and grading permit applications
Assures that the application forms are fully completed by the applicant
Completes the necessary portions of the application forms
Verifies that applicants are properly
Records permit application information in a computerized database
Verifies that necessary departmental approvals are obtained before issuing permits
Records permit information, and sends appropriate copies
Calculates permit fees and submits all calculated fees to the appropriate personnel
Logs, maintains, and updates permit records on the computerized database
Prepares monthly, quarterly, and annual permit activity reports for the division
Communicates with engineers, architects, developers, builders, and citizens over the telephone and in person and directs them to the appropriate personnel
MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS
Requires a high school graduate or GED. Demonstrated work experience interfacing directly with customers to solve customer problems is required. Three (3) years experience in secretarial and various office related work or an equivalent combination of education and experience. An equivalent combination of education and experience may be considered. Municipal experience a plus.
KNOWLEDGE, SKILLS AND ABILITIES
Must possess solid knowledge of local building code regulations, polices, procedures, and terminology used within the work
Must have the ability to type accurately at a 40 wpm utilizing technical terminology and composition
Thorough knowledge of current office practices, methods and
Basic computer
Solid knowledge of MS
Basic knowledge of MS
Must possess the ability to positively interact with the other staff members, the general public, contractors, governmental entities, and other
Communicate effectively verbally and in writing to a diverse group of
Thorough knowledge of spelling, punctuation, and
Excellent proofreading skills.
Demonstrated ability to exercise initiative and a considerable amount of independent
Good attention to detail
Self-directed and self-motivated
CERTIFICATIONS:
ICC Permit Technician certification is required within first 6 months (city-sponsored).
PHYSICAL DEMANDS
The work is medium work and requires balancing, climbing, crouching, fingering, grasping, handling, hearing, kneeling, lifting, mental acuity, reaching, speaking, standing, stooping, talking, visual acuity, and walking.
WORK ENVIRONMENT
The incumbent works in a dynamic environment that requires sensitivity to change and responsiveness to changing goals, priorities, and needs.
Summary
The Urban Forester II (UFII) manages Casey Trees’ Community Tree Planting and related year-round and seasonal programs requiring a high degree of volunteer/partner coordination, interaction and support. The incumbent coordinates/manages tree orders from a variety of sources and holding yard inventory management. The UFII assists in designing and implementing data-driven solutions to improve the efficiency and impact of projects and programs. Finally, the incumbent mentors Urban Forester I’s in a variety of ways, such as identifying relevant educational and training materials, responding to technical questions, participating directly in training sessions, and the like.
Essential Functions
Manages the Community Tree Planting Program and other outward-facing, relationship-sensitive programs and initiatives. Reviews applications, formulates plans, secures permits, conducts orientations and site visits, orders trees, arranges event logistics and evaluates program success/impact once completed
Works collaboratively with other CT departments to ensure seamless event execution, donor satisfaction, program improvement, attainment of development goals, exploration of new partner opportunities, etc.
Manages tree procurement including sourcing, invoicing, delivery, inventory, reconciliation, etc.
Works closely with the Director of Tree Planting on program monitoring, evaluation, and enhancement
Works with Director and Urban Forestry Manager to schedule seasonal installation
Supports development activities by promoting tree planting programs and activities, identifying/coordinating signature events for corporate partners, commemorative tree ceremonial events and others
Manages/supports tree planting events/programs/activities involving trained and untrained volunteers including but not limited to: planning, logistics, training and related support
Tracks trees to ensure sound internal controls from delivery, inventory management, planting and reconciliation of planting data including mortality checks and verification
Provides advice and technical assistance to support classes, events, public inquiries, community outreach, etc.
Stays current on arboriculture/urban forestry best practices and emerging trends
Develops/implements strategies to cultivate new, and advance existing relationships to engage, educate and involve volunteers and others in attainment of our goals and mission
Communicates and distributes information/promotional materials including flyers, brochures, newsletter articles, press releases, etc. Attends community meetings to promote CT activities and events
Collaborates with multiple CT departments on various projects related to tree planting and care needs
Manages the Data Technician; oversees the Tree Planting department’s use of Salesforce and ArcGIS
Manages the GIS Analyst to provide geolocations of installation for external partners and internal needs
Responsible for coordination of grant reporting and accurate accounting
Supports the Director as required to onboard staff, develop/implement in-house training sessions, etc.
Connects people to trees
Working Conditions
The incumbent works in the office and in the field. Must be able to use equipment such as (not an exclusive list): desktop computer; smart phones; automobile; pickup truck with trailer; various hand tools such as shovels, rakes, saws, ladders, and pruning shears, etc.
Physical Demands:
Use of equipment and lifting to plant and maintain trees
Working outside year-round conducting site visits, planting trees, instructing volunteers and others year-round in the heat, cold and inclement weather
While performing the duties of this job, the incumbent is frequently required to sit, talk and hear. The incumbent is constantly required to use hands and fingers to feel, handle or operate objects, tools, or controls; and reach with hands and arms. The incumbent is occasionally required to climb, balance, stoop, kneel, crouch, crawl and walk. The incumbent is required to lift and/or move up to 60 pounds, and occasionally up to 80 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, and the ability to adjust focus. In the office environment, this position would require the ability to lift files, open filing cabinets and bending or standing on a stool as necessary
The physical demands and work environment described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act
Required Qualifications
Bachelor’s degree in arboriculture, horticulture, urban forestry, natural resources management or a related field, plus two years of experience; or, an equivalent combination of education and experience
Additional years of experience aligning with duties of this position a significant plus
ISA Certified Arborist credential required upon hire, or; within the first year of employment
Demonstrated knowledge of Geographic Information Systems, Salesforce, Eventbrite, Microsoft Office and other software programs as required
Valid driver’s license; clean driving record; willingness/ability to drive pickup truck
Must be able to establish, track and meet deadlines, often under pressure
Professional demeanor, superior written and oral communications skills, and the ability to positively and effectively interact and work with a wide variety of people, including government employees, volunteers, community partners, corporate and individual donors, etc.
Demonstrated knowledge and experience of urban tree planting/landscape operations, arboriculture, forest ecology, tree stock type and sizes, tree selection, nursery operations, ANSI standards, etc.
Excellent interpersonal skills; creativity, flexibility, confidence, positive spirit required
Works evenings, weekends and extended hours when needed
Nov 09, 2020
Full time
Summary
The Urban Forester II (UFII) manages Casey Trees’ Community Tree Planting and related year-round and seasonal programs requiring a high degree of volunteer/partner coordination, interaction and support. The incumbent coordinates/manages tree orders from a variety of sources and holding yard inventory management. The UFII assists in designing and implementing data-driven solutions to improve the efficiency and impact of projects and programs. Finally, the incumbent mentors Urban Forester I’s in a variety of ways, such as identifying relevant educational and training materials, responding to technical questions, participating directly in training sessions, and the like.
Essential Functions
Manages the Community Tree Planting Program and other outward-facing, relationship-sensitive programs and initiatives. Reviews applications, formulates plans, secures permits, conducts orientations and site visits, orders trees, arranges event logistics and evaluates program success/impact once completed
Works collaboratively with other CT departments to ensure seamless event execution, donor satisfaction, program improvement, attainment of development goals, exploration of new partner opportunities, etc.
Manages tree procurement including sourcing, invoicing, delivery, inventory, reconciliation, etc.
Works closely with the Director of Tree Planting on program monitoring, evaluation, and enhancement
Works with Director and Urban Forestry Manager to schedule seasonal installation
Supports development activities by promoting tree planting programs and activities, identifying/coordinating signature events for corporate partners, commemorative tree ceremonial events and others
Manages/supports tree planting events/programs/activities involving trained and untrained volunteers including but not limited to: planning, logistics, training and related support
Tracks trees to ensure sound internal controls from delivery, inventory management, planting and reconciliation of planting data including mortality checks and verification
Provides advice and technical assistance to support classes, events, public inquiries, community outreach, etc.
Stays current on arboriculture/urban forestry best practices and emerging trends
Develops/implements strategies to cultivate new, and advance existing relationships to engage, educate and involve volunteers and others in attainment of our goals and mission
Communicates and distributes information/promotional materials including flyers, brochures, newsletter articles, press releases, etc. Attends community meetings to promote CT activities and events
Collaborates with multiple CT departments on various projects related to tree planting and care needs
Manages the Data Technician; oversees the Tree Planting department’s use of Salesforce and ArcGIS
Manages the GIS Analyst to provide geolocations of installation for external partners and internal needs
Responsible for coordination of grant reporting and accurate accounting
Supports the Director as required to onboard staff, develop/implement in-house training sessions, etc.
Connects people to trees
Working Conditions
The incumbent works in the office and in the field. Must be able to use equipment such as (not an exclusive list): desktop computer; smart phones; automobile; pickup truck with trailer; various hand tools such as shovels, rakes, saws, ladders, and pruning shears, etc.
Physical Demands:
Use of equipment and lifting to plant and maintain trees
Working outside year-round conducting site visits, planting trees, instructing volunteers and others year-round in the heat, cold and inclement weather
While performing the duties of this job, the incumbent is frequently required to sit, talk and hear. The incumbent is constantly required to use hands and fingers to feel, handle or operate objects, tools, or controls; and reach with hands and arms. The incumbent is occasionally required to climb, balance, stoop, kneel, crouch, crawl and walk. The incumbent is required to lift and/or move up to 60 pounds, and occasionally up to 80 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, and the ability to adjust focus. In the office environment, this position would require the ability to lift files, open filing cabinets and bending or standing on a stool as necessary
The physical demands and work environment described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act
Required Qualifications
Bachelor’s degree in arboriculture, horticulture, urban forestry, natural resources management or a related field, plus two years of experience; or, an equivalent combination of education and experience
Additional years of experience aligning with duties of this position a significant plus
ISA Certified Arborist credential required upon hire, or; within the first year of employment
Demonstrated knowledge of Geographic Information Systems, Salesforce, Eventbrite, Microsoft Office and other software programs as required
Valid driver’s license; clean driving record; willingness/ability to drive pickup truck
Must be able to establish, track and meet deadlines, often under pressure
Professional demeanor, superior written and oral communications skills, and the ability to positively and effectively interact and work with a wide variety of people, including government employees, volunteers, community partners, corporate and individual donors, etc.
Demonstrated knowledge and experience of urban tree planting/landscape operations, arboriculture, forest ecology, tree stock type and sizes, tree selection, nursery operations, ANSI standards, etc.
Excellent interpersonal skills; creativity, flexibility, confidence, positive spirit required
Works evenings, weekends and extended hours when needed