Seattle Credit Union
14901 4th Avenue Southwest, Burien, WA, USA
Job Title: BILINGUAL BRANCH REPRESENTATIVE (English/Spanish)
Functional Area: Operations
Department: Branch
Reports to: Asst. Branch Manager
Employee Type: Regular, FT
FLSA Status: Non-Exempt
Role at Seattle Credit Union
Provides effective and efficient service to membership in all operations while following the Credit Union policies, procedures and guidelines.
Essential Job Functions
Processes most member transactions.
Supports, promotes and cross-sells Credit Union products and services.
Provides information and applicable forms concerning products and services.
Interviews members to analyze and determine members’ needs.
Balances at end of each business day.
Maintains required records.
Answers incoming phone lines and, if necessary, directs calls to the appropriate personne
Maintains product sales in accordance with branch goals.
Converts qualified referrals to new business in accordance with supervisor goals.
Maintains a Quality Loop satisfaction rating in accordance with credit union goals by providing high quality service based on our service standards
Completes Product/Service Knowledge Assessment within 90 days of employment with a score of at least 80%. (Note: This assessment may be taken as many times as needed to achieve this score).
Demonstrate effective sales and services interactions using the Member Interaction Model.
Maintains knowledge of SMCU’s Bank Secrecy Act policy, procedures, and practices to meet compliance requirements.
Other duties may be assigned.
Working Conditions
Direct exposure to robbery.
Work is performed in an office environment. May be required to attend off-hours and off-site meetings.
Physical effort may be required to lift bags of coins, supplies such as boxes of copy paper, transaction receipts, computer paper, and checks up to 50 lbs.
May be required to work Saturday hours.
Qualifications
Knowledge
Education or job knowledge equivalent to high school education.
Comprehensive knowledge of credit union history and its philosophy preferred.
Comprehensive knowledge of state and federal regulations such as Reg. B, Reg. E, Reg. D, Reg. CC, Reg Z, and the Bank Secrecy Act.
Skills
Accurate 10-key skills.
Accurate keyboarding/typing skills.
Good communication skills.
Strong people and customer service skills.
Abilities
Ability to communicate with tact, discretion, and courtesy within and outside the organization.
Ability to speak fluent Spanish & English
Ability to perform basic math calculations.
Ability to operate various office equipment.
Ability to handle stress in a high volume and fast-paced environment.
Must maintain very satisfactory attendance.
Professional appearance and demeanor.
Experience
Minimum six months cashiering experience or retail/customer service.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skills and/or abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Jun 27, 2019
Full time
Job Title: BILINGUAL BRANCH REPRESENTATIVE (English/Spanish)
Functional Area: Operations
Department: Branch
Reports to: Asst. Branch Manager
Employee Type: Regular, FT
FLSA Status: Non-Exempt
Role at Seattle Credit Union
Provides effective and efficient service to membership in all operations while following the Credit Union policies, procedures and guidelines.
Essential Job Functions
Processes most member transactions.
Supports, promotes and cross-sells Credit Union products and services.
Provides information and applicable forms concerning products and services.
Interviews members to analyze and determine members’ needs.
Balances at end of each business day.
Maintains required records.
Answers incoming phone lines and, if necessary, directs calls to the appropriate personne
Maintains product sales in accordance with branch goals.
Converts qualified referrals to new business in accordance with supervisor goals.
Maintains a Quality Loop satisfaction rating in accordance with credit union goals by providing high quality service based on our service standards
Completes Product/Service Knowledge Assessment within 90 days of employment with a score of at least 80%. (Note: This assessment may be taken as many times as needed to achieve this score).
Demonstrate effective sales and services interactions using the Member Interaction Model.
Maintains knowledge of SMCU’s Bank Secrecy Act policy, procedures, and practices to meet compliance requirements.
Other duties may be assigned.
Working Conditions
Direct exposure to robbery.
Work is performed in an office environment. May be required to attend off-hours and off-site meetings.
Physical effort may be required to lift bags of coins, supplies such as boxes of copy paper, transaction receipts, computer paper, and checks up to 50 lbs.
May be required to work Saturday hours.
Qualifications
Knowledge
Education or job knowledge equivalent to high school education.
Comprehensive knowledge of credit union history and its philosophy preferred.
Comprehensive knowledge of state and federal regulations such as Reg. B, Reg. E, Reg. D, Reg. CC, Reg Z, and the Bank Secrecy Act.
Skills
Accurate 10-key skills.
Accurate keyboarding/typing skills.
Good communication skills.
Strong people and customer service skills.
Abilities
Ability to communicate with tact, discretion, and courtesy within and outside the organization.
Ability to speak fluent Spanish & English
Ability to perform basic math calculations.
Ability to operate various office equipment.
Ability to handle stress in a high volume and fast-paced environment.
Must maintain very satisfactory attendance.
Professional appearance and demeanor.
Experience
Minimum six months cashiering experience or retail/customer service.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skills and/or abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Job Title: Consumer Lending Specialist (Bilingual Spanish)
Functional Area: Lending
Department: Lending
Reports To: Manager, Consumer Lending
Employee Type: Regular, FT
FLSA Status: Non-Exempt + Monthly Commission
Role at Seattle Credit Union
Responsible for consumer loans from application through delivering the loan decision to the member. With heavy phone sales utilization through various referral methods, you’ll be creating strong pipelines of potential clients and credit union members and following up with existing members who have expressed interest in lending needs.
Essential Job Functions
Receives consumer loan applications (auto, boat, RV, personal loans, and credit cards) from various sources.
Enters loan applications on the loan processing system, obtains additional information from the member as necessary, and forwards for decision, if necessary.
Makes outbound calls to members to support and promote credit union products and services.
Must be able to meet specific monthly loan production and ancillary product goals.
Communicates decision to member.
Works in partnership with the processing team to schedule loan closings.
Maintains thorough knowledge of consumer lending policies and procedures in order to knowledgeably respond to member requests.
Supports, promotes, and cross-sells credit union products and services.
Supports, promotes and recommends products and services.
Contributes to maintaining the department’s Internal Service Survey satisfaction ratings in accordance with credit union goals by providing high quality service based on our service standards
Completes Product/Service Knowledge Assessment within 90 days of employment with a score of at least 80%. (Note: This assessment may be taken as many times as needed to achieve this score).
For the purpose of maintaining Credit Union goals, it is the responsibility of each employee to strive for the continuous quality improvement of processes and quality of service to internal and external customers.
Other duties may be assigned.
Working Conditions
Work is performed in an office environment, in a call center setting. May be required to attend off-hours meetings and seminars.
Prior experience with telephone sales
Work as an individual contributor and as part of a team to achieve business/organizational goals
This is a sales position with a base pay and uncapped commission.
Qualifications
Knowledge
Knowledge of consumer lending.
Knowledge of state and federal regulations.
Comprehensive knowledge of credit union history and its philosophy preferred.
General knowledge of office practices and procedures.
Knowledge of Microsoft Word, Excel, and other Office Suite products.
High School Diploma or GED equivalent
Skills
Must possess excellent oral and written skills to effectively communicate lending terms and credit union policies in English and applicable additional language.
Excellent organizational skills.
Accurate 10 key skills.
Accurate keyboarding/typing skills.
Must be fluent in the Spanish and English language.
Abilities
Ability to communicate with tact, discretion, and courtesy within and outside the organization.
Ability to understand computer lending applications.
Ability to make decisions.
Ability to perform basic math calculations.
Ability to operate various office equipment.
Ability to handle stress in a high volume and fast-paced environment.
Must maintain satisfactory attendance.
Professional appearance and demeanor.
Experience
At least one year experience in originating/processing consumer loan applications, or equivalent experience in lending.
Strong sales experience required, with previous lending knowledge highly preferred.
Experience working in a goal oriented sales environment.
Prior experience with telephone sales preferred.
Work as an individual contributor and as part of a team to achieve business/organizational goals.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skills and/or abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Jun 27, 2019
Full time
Job Title: Consumer Lending Specialist (Bilingual Spanish)
Functional Area: Lending
Department: Lending
Reports To: Manager, Consumer Lending
Employee Type: Regular, FT
FLSA Status: Non-Exempt + Monthly Commission
Role at Seattle Credit Union
Responsible for consumer loans from application through delivering the loan decision to the member. With heavy phone sales utilization through various referral methods, you’ll be creating strong pipelines of potential clients and credit union members and following up with existing members who have expressed interest in lending needs.
Essential Job Functions
Receives consumer loan applications (auto, boat, RV, personal loans, and credit cards) from various sources.
Enters loan applications on the loan processing system, obtains additional information from the member as necessary, and forwards for decision, if necessary.
Makes outbound calls to members to support and promote credit union products and services.
Must be able to meet specific monthly loan production and ancillary product goals.
Communicates decision to member.
Works in partnership with the processing team to schedule loan closings.
Maintains thorough knowledge of consumer lending policies and procedures in order to knowledgeably respond to member requests.
Supports, promotes, and cross-sells credit union products and services.
Supports, promotes and recommends products and services.
Contributes to maintaining the department’s Internal Service Survey satisfaction ratings in accordance with credit union goals by providing high quality service based on our service standards
Completes Product/Service Knowledge Assessment within 90 days of employment with a score of at least 80%. (Note: This assessment may be taken as many times as needed to achieve this score).
For the purpose of maintaining Credit Union goals, it is the responsibility of each employee to strive for the continuous quality improvement of processes and quality of service to internal and external customers.
Other duties may be assigned.
Working Conditions
Work is performed in an office environment, in a call center setting. May be required to attend off-hours meetings and seminars.
Prior experience with telephone sales
Work as an individual contributor and as part of a team to achieve business/organizational goals
This is a sales position with a base pay and uncapped commission.
Qualifications
Knowledge
Knowledge of consumer lending.
Knowledge of state and federal regulations.
Comprehensive knowledge of credit union history and its philosophy preferred.
General knowledge of office practices and procedures.
Knowledge of Microsoft Word, Excel, and other Office Suite products.
High School Diploma or GED equivalent
Skills
Must possess excellent oral and written skills to effectively communicate lending terms and credit union policies in English and applicable additional language.
Excellent organizational skills.
Accurate 10 key skills.
Accurate keyboarding/typing skills.
Must be fluent in the Spanish and English language.
Abilities
Ability to communicate with tact, discretion, and courtesy within and outside the organization.
Ability to understand computer lending applications.
Ability to make decisions.
Ability to perform basic math calculations.
Ability to operate various office equipment.
Ability to handle stress in a high volume and fast-paced environment.
Must maintain satisfactory attendance.
Professional appearance and demeanor.
Experience
At least one year experience in originating/processing consumer loan applications, or equivalent experience in lending.
Strong sales experience required, with previous lending knowledge highly preferred.
Experience working in a goal oriented sales environment.
Prior experience with telephone sales preferred.
Work as an individual contributor and as part of a team to achieve business/organizational goals.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skills and/or abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Job Title: BILINGUAL CONTACT CENTER REPRESENTATIVE
Functional Area: Operations
Department: Contact Center
Reports to: Contact Center Supervisor
Employee Type: Regular, FT
FLSA Status: Non-exempt
Role at Seattle Credit Union
Provides effective and efficient service to membership in all operations over the telephone while following the Credit Union policies, procedures and guidelines.
Essential Job Functions
Responsible for answering incoming calls promptly and in a friendly and courteous manner.
Processes member transactions with accuracy and efficiency.
Provides information and applicable forms concerning products and services.
Interviews members to analyze and determine members’ needs.
Adheres to credit union’s procedures regarding verification while processing member requests.
Balances Teller ID at end of each business day.
Supports, promotes and cross-sells Credit Union products and services.
Functions as a troubleshooter to resolve issues.
Maintains required records.
Assist members with requests and trouble shoots issues concerning the website and Tellerline.
Corresponds to e-mail inquiries, comments & concerns.
Process offline requests, faxes, and correspondence on a daily rotation with other contact center representatives.
Monitor and respond to text messages in a professional manner.
Support the Seattle Credit Union vision and brand and represent it with every member interaction.
The ability to support members utilizing Seattle Credit Union services, including Online Banking, Mobile Apps, bill pay and ATM’s.
Provides branch support regarding online banking.
Maintains a product referral rate in accordance with department goals
Maintains a Quality Loop satisfaction rating in accordance with credit union goals by providing high quality service based on our service standards.
Completes Product/Service Knowledge Assessment within 90 days of employment with a score of at least 80%. (Note: This assessment may be taken as many times as needed to achieve this score).
Demonstrate effective service interactions using the Service Interaction and Handling Objectives Model.
Maintains knowledge of Seattle Credit Union’s Bank Secrecy Act policy, procedures, and practices to meet compliance requirements.
Communicate effectively, both verbally and written, in a second language.
Other duties may be assigned.
Working Conditions
Indirect exposure to robbery.
Extended periods of time on the telephone and computer required.
May be required to work Saturday hours.
May be subject to call monitoring (either silent or side-by-side).
Work is performed in an office environment. May be required to attend off-hours and off-site meetings.
Physical effort may be required to lift supplies such as boxes of copy paper, transaction receipts, computer paper, and checks up to 50 lbs.
Qualifications
Knowledge
Education or job knowledge equivalent to high school education.
Comprehensive knowledge of state and federal regulations such as Reg. B, Reg. E, Reg. D, Reg. CC, Reg Z, and the Bank Secrecy Act.
Skills
Accurate 10-key skills.
Accurate keyboarding/typing skills.
Excellent telephone skills.
Good communication skills.
Strong people and customer service skills.
Abilities
Ability to communicate with tact, discretion, and courtesy within and outside the organization.
Ability to perform basic math calculations.
Ability to operate various office equipment including computer terminals.
Ability to handle stress in a high volume and fast-paced environment.
Must maintain very satisfactory attendance.
Professional appearance and demeanor.
Ability to multi-task and handle many tasks at a given time.
Experience
Minimum one year experience in a credit union or other financial institution preferred.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skills and/or abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Jun 27, 2019
Full time
Job Title: BILINGUAL CONTACT CENTER REPRESENTATIVE
Functional Area: Operations
Department: Contact Center
Reports to: Contact Center Supervisor
Employee Type: Regular, FT
FLSA Status: Non-exempt
Role at Seattle Credit Union
Provides effective and efficient service to membership in all operations over the telephone while following the Credit Union policies, procedures and guidelines.
Essential Job Functions
Responsible for answering incoming calls promptly and in a friendly and courteous manner.
Processes member transactions with accuracy and efficiency.
Provides information and applicable forms concerning products and services.
Interviews members to analyze and determine members’ needs.
Adheres to credit union’s procedures regarding verification while processing member requests.
Balances Teller ID at end of each business day.
Supports, promotes and cross-sells Credit Union products and services.
Functions as a troubleshooter to resolve issues.
Maintains required records.
Assist members with requests and trouble shoots issues concerning the website and Tellerline.
Corresponds to e-mail inquiries, comments & concerns.
Process offline requests, faxes, and correspondence on a daily rotation with other contact center representatives.
Monitor and respond to text messages in a professional manner.
Support the Seattle Credit Union vision and brand and represent it with every member interaction.
The ability to support members utilizing Seattle Credit Union services, including Online Banking, Mobile Apps, bill pay and ATM’s.
Provides branch support regarding online banking.
Maintains a product referral rate in accordance with department goals
Maintains a Quality Loop satisfaction rating in accordance with credit union goals by providing high quality service based on our service standards.
Completes Product/Service Knowledge Assessment within 90 days of employment with a score of at least 80%. (Note: This assessment may be taken as many times as needed to achieve this score).
Demonstrate effective service interactions using the Service Interaction and Handling Objectives Model.
Maintains knowledge of Seattle Credit Union’s Bank Secrecy Act policy, procedures, and practices to meet compliance requirements.
Communicate effectively, both verbally and written, in a second language.
Other duties may be assigned.
Working Conditions
Indirect exposure to robbery.
Extended periods of time on the telephone and computer required.
May be required to work Saturday hours.
May be subject to call monitoring (either silent or side-by-side).
Work is performed in an office environment. May be required to attend off-hours and off-site meetings.
Physical effort may be required to lift supplies such as boxes of copy paper, transaction receipts, computer paper, and checks up to 50 lbs.
Qualifications
Knowledge
Education or job knowledge equivalent to high school education.
Comprehensive knowledge of state and federal regulations such as Reg. B, Reg. E, Reg. D, Reg. CC, Reg Z, and the Bank Secrecy Act.
Skills
Accurate 10-key skills.
Accurate keyboarding/typing skills.
Excellent telephone skills.
Good communication skills.
Strong people and customer service skills.
Abilities
Ability to communicate with tact, discretion, and courtesy within and outside the organization.
Ability to perform basic math calculations.
Ability to operate various office equipment including computer terminals.
Ability to handle stress in a high volume and fast-paced environment.
Must maintain very satisfactory attendance.
Professional appearance and demeanor.
Ability to multi-task and handle many tasks at a given time.
Experience
Minimum one year experience in a credit union or other financial institution preferred.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skills and/or abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Acceleration Academies is an innovative education partner helping young adults overcome real-life challenges to earn their high school diploma tuition-free with state or local school districts.
Position Title: Outreach & Resource Advocate
FTE: Full-Time
Location: Chicago, IL
Role Requirements
Education: High school diploma or GED required; Bachelor’s Degree Preferred
Years of Experience: 1-3 years of outbound call center experience
Background check: Appropriate state and federal criminal history clearance
Bilingual (Spanish required)
Role Expectations
We are looking for an Outreach & Resource Advocate that will serve as the liaison between our organization and prospective new Graduation Candidates (students). The successful candidate will have strong phone and verbal communication skills; demonstrated a commitment to supporting Graduation Candidates who have disengaged from a traditional school setting but would like a second chance at earning their high school diploma.
Role Responsibilities:
Inform stakeholders, community members, and potential Graduation Candidates about our organization
Interact with Graduation Candidates and their families to inform them about our program
Execute large amounts of targeted outbound calls to meet or exceed enrollment targets
Assist with and coordinate special projects that contribute to the retention of our Graduation Candidates
Meet personal/team qualitative and quantitative targets
Develop impactful and creative ways to reach our target audience
Keep records of all conversations in our call center database in a comprehensible way
Assist Graduation Candidates with enrolling in our program
Provide advocacy support to assist Graduation Candidates in overcoming barriers to reach their goal of earning a high school diploma
Other duties as assigned
Preferred Qualifications
Associate's degree or higher preferred
Prior work or volunteer experience with high school-aged Graduation Candidates preferred
Bilingual (Spanish required)
Demonstrates an ability to meet deadlines, prioritize tasks, and take initiative, working independently without supervision
Previous experience in a customer support role
Track record of over-achieving quota
Strong phone and verbal communication skills along with active listening
Familiarity with CRM systems and practices
Customer focus and adaptability to different personality types
Additional Qualifications
Communicates and builds relationships with internal and external constituencies
Demonstrates superior time-management, organizational skills, and accurate record keeping
Upholds Acceleration Academies’ policies and follows guidelines and procedures
Accepts personal responsibility for decisions and conduct
Wears appropriate work attire and maintains a professional demeanor
Develops positive rapport with staff, GCs, and the AA community
Respects personal privacy. Maintains the confidentiality of privileged information
Displays the ability to diplomatically diffuse tension and deal with intense situations
Demonstrates the ability to work well independently and as part of a team
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to sit, talk and hear. The employee is frequently required to use hands to touch, handle, or feel. The employee is frequently required to stand; walk; reach with hands and arms. The employee is occasionally required to stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision.
Work Environment and Work Demands
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
While performing the duties of this job, the employee may occasionally be exposed to outside weather conditions. The noise level in the work environment is typical of a collaborative classroom environment.
Acceleration Academies is an Equal Opportunity Employer
Jun 25, 2019
Full time
Acceleration Academies is an innovative education partner helping young adults overcome real-life challenges to earn their high school diploma tuition-free with state or local school districts.
Position Title: Outreach & Resource Advocate
FTE: Full-Time
Location: Chicago, IL
Role Requirements
Education: High school diploma or GED required; Bachelor’s Degree Preferred
Years of Experience: 1-3 years of outbound call center experience
Background check: Appropriate state and federal criminal history clearance
Bilingual (Spanish required)
Role Expectations
We are looking for an Outreach & Resource Advocate that will serve as the liaison between our organization and prospective new Graduation Candidates (students). The successful candidate will have strong phone and verbal communication skills; demonstrated a commitment to supporting Graduation Candidates who have disengaged from a traditional school setting but would like a second chance at earning their high school diploma.
Role Responsibilities:
Inform stakeholders, community members, and potential Graduation Candidates about our organization
Interact with Graduation Candidates and their families to inform them about our program
Execute large amounts of targeted outbound calls to meet or exceed enrollment targets
Assist with and coordinate special projects that contribute to the retention of our Graduation Candidates
Meet personal/team qualitative and quantitative targets
Develop impactful and creative ways to reach our target audience
Keep records of all conversations in our call center database in a comprehensible way
Assist Graduation Candidates with enrolling in our program
Provide advocacy support to assist Graduation Candidates in overcoming barriers to reach their goal of earning a high school diploma
Other duties as assigned
Preferred Qualifications
Associate's degree or higher preferred
Prior work or volunteer experience with high school-aged Graduation Candidates preferred
Bilingual (Spanish required)
Demonstrates an ability to meet deadlines, prioritize tasks, and take initiative, working independently without supervision
Previous experience in a customer support role
Track record of over-achieving quota
Strong phone and verbal communication skills along with active listening
Familiarity with CRM systems and practices
Customer focus and adaptability to different personality types
Additional Qualifications
Communicates and builds relationships with internal and external constituencies
Demonstrates superior time-management, organizational skills, and accurate record keeping
Upholds Acceleration Academies’ policies and follows guidelines and procedures
Accepts personal responsibility for decisions and conduct
Wears appropriate work attire and maintains a professional demeanor
Develops positive rapport with staff, GCs, and the AA community
Respects personal privacy. Maintains the confidentiality of privileged information
Displays the ability to diplomatically diffuse tension and deal with intense situations
Demonstrates the ability to work well independently and as part of a team
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to sit, talk and hear. The employee is frequently required to use hands to touch, handle, or feel. The employee is frequently required to stand; walk; reach with hands and arms. The employee is occasionally required to stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision.
Work Environment and Work Demands
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
While performing the duties of this job, the employee may occasionally be exposed to outside weather conditions. The noise level in the work environment is typical of a collaborative classroom environment.
Acceleration Academies is an Equal Opportunity Employer
TTEC
3700 S. Maryland Parkway Suite 200 Las Vegas, NV., 89169
When everything’s connected, how we connect is everything… and we’d like to connect with you too! Connect your compassionate nature, service orientation and previous customer service experience to a new career as a Bilingual Healthcare Licensed Insurance Agent with TTEC in Las Vegas, Nevada. TTEC is offering you the chance to be paid to learn a new career and gain your license all on us.
About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. Life at TTEC As a global company, we’re always on. When one of us is going to bed, a coworker half-way around the world has already had their coffee (or tea) and is ready to grab the baton and run with it. We work at a fast pace around here and we’re not one for keeping the status quo. But just because we’re busy, it doesn’t mean we don’t know how to have fun. We’re passionate about throwing company events that bring us together to laugh and celebrate each other’s achievements. We’re also big on taking time out for professional development and giving back. So, if you’re looking for a work-life full of purpose, passion and career potential, keep reading… As a TTEC Customer Experience Champion, You’ll Enjoy
FREE licensing course (and you’ll be paid for your time to boot)
Flexible and growth-oriented study sessions
All state licensing exam fees covered by company
Yearly renewal of license provided by TTEC as your employer
Fun, talented and witty teammates
Knowledgeable, encouraging, supportive and present leadership
Family-friendly environment
Free-spirited, theme-based employee events
Diverse and community-minded organization
Career-growth and lots of learning opportunities for aspiring minds
And yes…all the competitive performance bonus opportunities and benefits you’d expect
What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on health-related products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can't be taught-a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives. You'll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere. Once you become a Licensed Healthcare Insurance Agent, on a typical day, you’ll
Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs
Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up
Open and maintain customer accounts and information
Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner
Resolve customer technical issues with patience and understanding
Identify additional needs customers may have and help them to upgrade products or services
Why You? What You Bring
Aptitude and tenacity to be learn about what it takes to become a licensed healthcare insurance associate including passing the state licensing exam (and yes… we will help… those who take it seriously and accept our coaching are extremely likely to pass on the first try… a few have to take it again… and yes... we’ll help you through that too!)
Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
Strong customer service orientation
Ability to adapt and excel in a fast-paced work environment
High school diploma or equivalent is the minimum and… with education… more is better
Handy with MS Windows and other computer applications
The passion and drive to make a difference
Join Us We encourage you to visit us at 3700 S. Maryland Parkway Suite 200 Las Vegas, NV., 89169, Mondays through Fridays, 9 AM to 3 PM, text ‘TTEC’ to 97211 or apply online today:
Click on the Apply Now button.
You’ve applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions.
Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).
If you’re a military veteran, active duty guard or reserves, or a military spouse We value your experience and believe you’re prepared and battlefield-ready in the civilian world to take on TTEC’s most innovative and challenging projects. Your hands-on experience with globalization means you’re prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one’s country, but we hope you’ll find delivering amazing customer experiences to be another purpose worth serving! Career Changers welcome here Time to change your career? Whether you’ve spent your career on the admin side in receptionist, assistant, or support roles or you’ve been in sales, retail, restaurant or hospitality, we believe you have the skills it takes to join our healthcare associates’ team. For more information about TTEC or other jobs in Las Vegas, Nevada, visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation. As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening. TTEC is an Equal Opportunity Employer.
Cuando todo está conectado, cómo nos conectamos lo es todo... ¡Y también nos gustaría conectar contigo! Conecta tu naturaleza compasiva, tu orientación al servicio y tu experiencia en atención al cliente a una nueva carrera como Agente certificada/o en seguros de salud de TTEC en Las Vegas, Nevada. TTEC te ofrece la oportunidad de obtener una remuneración económica por aprender una nueva actividad profesional y obtener tu certificación. Sobre TTEC: Ayudamos a las marcas globales a brindar un servicio de excelencia a sus clientes, a fomentar la fidelidad de los mismos y hacer crecer su negocio. Nuestra filosofía está basada en un principio fundamental: la atención sencilla, inspirada y con sentido humano al cliente aporta un valor duradero a todas las personas involucradas. Tu puesto trae a la vida ese concepto. La vida en TTEC Como compañía global, estamos siempre en movimiento. Cuando una de nuestras empleadas o empleados se está yendo a dormir, del otro lado del mundo una compañera o compañero ya bebió su café (o té) y está lista/o para iniciar su turno laboral. Trabajamos a un ritmo acelerado y no pretendemos mantener el statu quo. Pero tener mucho trabajo no nos impide divertirnos. Nos encanta llevar a cabo eventos de la compañía que nos permiten reunirnos y celebrar nuestros logros. También nos gusta tomarnos tiempo para desarrollarnos profesionalmente y dar a quienes lo necesitan. Por lo tanto, si estás buscando una vida llena de propósito, pasión y posibilidades de carrera, sigue leyendo... Como representante de atención al cliente de TTEC, disfrutarás de:
Un curso gratuito de certificación (también recibirás una remuneración durante el período de arranque).
Sesiones de estudio flexibles y orientadas al desarrollo profesional.
Todas las cuotas de los exámenes necesarios para obtener las licencias estatales correspondientes son cubiertas por la empresa.
Renovación anual de la licencia a cargo de TTEC.
Compañeras y compañeros de trabajo divertidas/os y talentosas/os.
Líderes de equipo con experiencia, que te motivarán y apoyarán.
Ambiente familiar.
Eventos temáticos para el personal.
Organización diversa con enfoque comunitario.
Desarrollo profesional y múltiples oportunidades de aprendizaje para personal con ambición.
Y sí...también los competitivos bonos por desempeño que esperas.
Tus labores ¿Te apasiona ayudar a otras personas y darles tranquilidad? Se trate de recibir respuestas prontas de las y los clientes, asesorarles con paciencia y empatía sobre productos relacionados con la salud o resolver sus problemas con una sonrisa, tú serás la diferencia para que las y los clientes tengan una experiencia excepcional. Te capacitaremos para ser una experta o experto en la materia, de modo que te sientas segura/o de brindar el más alto nivel de servicio posible. Confiamos en que ya posees el único ingrediente que no puede enseñarse a nadie: una naturaleza empática y solidaria que le brindará apoyo a nuestras clientas y clientes en algunos de los momentos más difíciles de sus vidas. También tendrás la oportunidad de entablar nuevas amistades y desarrollarte profesionalmente en un ambiente amigable y lleno de energía. Una vez que seas un/a agente certificada/o en seguros de salud, en un día normal, tú:
Ayudarás a las y los clientes a comprender sus coberturas y seleccionar los productos y servicios adecuados, así como las mejores soluciones para satisfacer sus necesidades personales y financieras de salud.
Brindarás atención a las y los clientes durante todo el ciclo de vida de servicio y ventas, en el que podrías aceptar llamadas entrantes o hacer llamadas de seguimiento.
Abrirás las cuentas de las y los clientes y mantendrás su información.
Responderás las preguntas de las y los clientes con compasión y escucha activa, y les brindarás la mejor solución, de una manera eficiente.
Resolverás con paciencia y comprensión problemas técnicos relacionados con la atención a las y los clientes.
Identificarás necesidades adicionales que pudieran tener las y los clientes, y les ayudarás a adquirir nuevos productos o servicios.
¿Por qué tú? Lo que necesitamos de ti:
Aptitud y tenacidad para aprender lo que necesitas para convertirte en un/a agente certificada/o en seguros de salud, incluyendo aprobar el examen estatal de certificación (y sí… nosotras y nosotros te ayudaremos… quienes lo tomen en serio y acepten nuestra orientación tienen muy altas posibilidades de aprobar en el primer intento… Algunas personas tienen que volverlo a tomar… y sí... ¡te ayudaremos también con eso!).
Integridad para seguir los lineamientos de la HIPAA para mantener la privacidad de las y los pacientes (tal como desearías que alguien lo hiciera si se tratara de tu propia información).
Fuerte orientación de servicio.
Capacidad para adaptarte y sobresalir en un entorno de trabajo acelerado.
Escolaridad secundaria o equivalente como mínimo.
Experiencia con MS Windows y otras aplicaciones informáticas.
La pasión y determinación para hacer una diferencia.
Únete a nuestra empresa Te invitamos a visitarnos en 3700 S. Maryland Parkway Suite 200 Las Vegas, NV., 89169, de lunes a viernes, de 9 am a 3 pm; a enviar 'TTEC' en un mensaje de texto al 97211 o a postularte hoy en línea:
Haz clic en el botón Apply now .
¿Cuál es el siguiente paso? Después de haber llenado la solicitud en línea, por favor mantente al tanto de tu correo electrónico y revísalo regularmente para obtener instrucciones.
Gracias por postularte: llegó la hora de compartir esta oportunidad con tu red y experimentar la alegría de trabajar con amigas y amigos (además de nosotros, por supuesto).
Si eres veterana o veterano militar, guardia en activo o en reserva, o cónyuge de un/a militar: Valoramos tu experiencia y creemos que estás preparada/o para desempeñarte en el mundo civil y asumir los proyectos más innovadores y exigentes de TTEC. Tu experiencia práctica con la globalización significa que estás preparada/o para interactuar con nuestros clientes, clientas y personal de todo el mundo. Superar la adversidad y adaptarte al cambio te ha preparado para desempeñarte en nuestro entorno dinámico. Estamos buscando líderes. Innovadoras e innovadores. Sabemos que ningún trabajo es tan importante como servir a tu país, pero esperamos que ofrecer una atención de excelencia a las y los clientes sea para ti otro propósito digno de alcanzar. Damos la bienvenida a buscadoras y buscadores de nuevos caminos ¿Es tiempo de cambiar de profesión? Si te has desarrollado profesionalmente como recepcionista o asistente administrativa/o, en ventas al menudeo o restaurantes y hospitalidad, creemos que posees las habilidades necesarias para unirte a nuestro equipo de agentes en cuidados de la salud. Para obtener más información sobre TTEC u otros empleos en Las Vegas, Naveda, visita TTECjobs.com o busca #ExperienceTTEC en redes sociales para participar en la conversación global. Como requisito para obtener el empleo, TTEC requiere que todo el personal contratado en los Estados Unidos apruebe exitosamente una revisión de antecedentes penales y, dependiendo de la sede y la campaña, un análisis de detección de drogas. TTEC ofrece igualdad de oportunidades laborales.
Jun 19, 2019
Full time
When everything’s connected, how we connect is everything… and we’d like to connect with you too! Connect your compassionate nature, service orientation and previous customer service experience to a new career as a Bilingual Healthcare Licensed Insurance Agent with TTEC in Las Vegas, Nevada. TTEC is offering you the chance to be paid to learn a new career and gain your license all on us.
About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. Life at TTEC As a global company, we’re always on. When one of us is going to bed, a coworker half-way around the world has already had their coffee (or tea) and is ready to grab the baton and run with it. We work at a fast pace around here and we’re not one for keeping the status quo. But just because we’re busy, it doesn’t mean we don’t know how to have fun. We’re passionate about throwing company events that bring us together to laugh and celebrate each other’s achievements. We’re also big on taking time out for professional development and giving back. So, if you’re looking for a work-life full of purpose, passion and career potential, keep reading… As a TTEC Customer Experience Champion, You’ll Enjoy
FREE licensing course (and you’ll be paid for your time to boot)
Flexible and growth-oriented study sessions
All state licensing exam fees covered by company
Yearly renewal of license provided by TTEC as your employer
Fun, talented and witty teammates
Knowledgeable, encouraging, supportive and present leadership
Family-friendly environment
Free-spirited, theme-based employee events
Diverse and community-minded organization
Career-growth and lots of learning opportunities for aspiring minds
And yes…all the competitive performance bonus opportunities and benefits you’d expect
What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on health-related products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can't be taught-a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives. You'll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere. Once you become a Licensed Healthcare Insurance Agent, on a typical day, you’ll
Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs
Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up
Open and maintain customer accounts and information
Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner
Resolve customer technical issues with patience and understanding
Identify additional needs customers may have and help them to upgrade products or services
Why You? What You Bring
Aptitude and tenacity to be learn about what it takes to become a licensed healthcare insurance associate including passing the state licensing exam (and yes… we will help… those who take it seriously and accept our coaching are extremely likely to pass on the first try… a few have to take it again… and yes... we’ll help you through that too!)
Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
Strong customer service orientation
Ability to adapt and excel in a fast-paced work environment
High school diploma or equivalent is the minimum and… with education… more is better
Handy with MS Windows and other computer applications
The passion and drive to make a difference
Join Us We encourage you to visit us at 3700 S. Maryland Parkway Suite 200 Las Vegas, NV., 89169, Mondays through Fridays, 9 AM to 3 PM, text ‘TTEC’ to 97211 or apply online today:
Click on the Apply Now button.
You’ve applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions.
Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).
If you’re a military veteran, active duty guard or reserves, or a military spouse We value your experience and believe you’re prepared and battlefield-ready in the civilian world to take on TTEC’s most innovative and challenging projects. Your hands-on experience with globalization means you’re prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one’s country, but we hope you’ll find delivering amazing customer experiences to be another purpose worth serving! Career Changers welcome here Time to change your career? Whether you’ve spent your career on the admin side in receptionist, assistant, or support roles or you’ve been in sales, retail, restaurant or hospitality, we believe you have the skills it takes to join our healthcare associates’ team. For more information about TTEC or other jobs in Las Vegas, Nevada, visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation. As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening. TTEC is an Equal Opportunity Employer.
Cuando todo está conectado, cómo nos conectamos lo es todo... ¡Y también nos gustaría conectar contigo! Conecta tu naturaleza compasiva, tu orientación al servicio y tu experiencia en atención al cliente a una nueva carrera como Agente certificada/o en seguros de salud de TTEC en Las Vegas, Nevada. TTEC te ofrece la oportunidad de obtener una remuneración económica por aprender una nueva actividad profesional y obtener tu certificación. Sobre TTEC: Ayudamos a las marcas globales a brindar un servicio de excelencia a sus clientes, a fomentar la fidelidad de los mismos y hacer crecer su negocio. Nuestra filosofía está basada en un principio fundamental: la atención sencilla, inspirada y con sentido humano al cliente aporta un valor duradero a todas las personas involucradas. Tu puesto trae a la vida ese concepto. La vida en TTEC Como compañía global, estamos siempre en movimiento. Cuando una de nuestras empleadas o empleados se está yendo a dormir, del otro lado del mundo una compañera o compañero ya bebió su café (o té) y está lista/o para iniciar su turno laboral. Trabajamos a un ritmo acelerado y no pretendemos mantener el statu quo. Pero tener mucho trabajo no nos impide divertirnos. Nos encanta llevar a cabo eventos de la compañía que nos permiten reunirnos y celebrar nuestros logros. También nos gusta tomarnos tiempo para desarrollarnos profesionalmente y dar a quienes lo necesitan. Por lo tanto, si estás buscando una vida llena de propósito, pasión y posibilidades de carrera, sigue leyendo... Como representante de atención al cliente de TTEC, disfrutarás de:
Un curso gratuito de certificación (también recibirás una remuneración durante el período de arranque).
Sesiones de estudio flexibles y orientadas al desarrollo profesional.
Todas las cuotas de los exámenes necesarios para obtener las licencias estatales correspondientes son cubiertas por la empresa.
Renovación anual de la licencia a cargo de TTEC.
Compañeras y compañeros de trabajo divertidas/os y talentosas/os.
Líderes de equipo con experiencia, que te motivarán y apoyarán.
Ambiente familiar.
Eventos temáticos para el personal.
Organización diversa con enfoque comunitario.
Desarrollo profesional y múltiples oportunidades de aprendizaje para personal con ambición.
Y sí...también los competitivos bonos por desempeño que esperas.
Tus labores ¿Te apasiona ayudar a otras personas y darles tranquilidad? Se trate de recibir respuestas prontas de las y los clientes, asesorarles con paciencia y empatía sobre productos relacionados con la salud o resolver sus problemas con una sonrisa, tú serás la diferencia para que las y los clientes tengan una experiencia excepcional. Te capacitaremos para ser una experta o experto en la materia, de modo que te sientas segura/o de brindar el más alto nivel de servicio posible. Confiamos en que ya posees el único ingrediente que no puede enseñarse a nadie: una naturaleza empática y solidaria que le brindará apoyo a nuestras clientas y clientes en algunos de los momentos más difíciles de sus vidas. También tendrás la oportunidad de entablar nuevas amistades y desarrollarte profesionalmente en un ambiente amigable y lleno de energía. Una vez que seas un/a agente certificada/o en seguros de salud, en un día normal, tú:
Ayudarás a las y los clientes a comprender sus coberturas y seleccionar los productos y servicios adecuados, así como las mejores soluciones para satisfacer sus necesidades personales y financieras de salud.
Brindarás atención a las y los clientes durante todo el ciclo de vida de servicio y ventas, en el que podrías aceptar llamadas entrantes o hacer llamadas de seguimiento.
Abrirás las cuentas de las y los clientes y mantendrás su información.
Responderás las preguntas de las y los clientes con compasión y escucha activa, y les brindarás la mejor solución, de una manera eficiente.
Resolverás con paciencia y comprensión problemas técnicos relacionados con la atención a las y los clientes.
Identificarás necesidades adicionales que pudieran tener las y los clientes, y les ayudarás a adquirir nuevos productos o servicios.
¿Por qué tú? Lo que necesitamos de ti:
Aptitud y tenacidad para aprender lo que necesitas para convertirte en un/a agente certificada/o en seguros de salud, incluyendo aprobar el examen estatal de certificación (y sí… nosotras y nosotros te ayudaremos… quienes lo tomen en serio y acepten nuestra orientación tienen muy altas posibilidades de aprobar en el primer intento… Algunas personas tienen que volverlo a tomar… y sí... ¡te ayudaremos también con eso!).
Integridad para seguir los lineamientos de la HIPAA para mantener la privacidad de las y los pacientes (tal como desearías que alguien lo hiciera si se tratara de tu propia información).
Fuerte orientación de servicio.
Capacidad para adaptarte y sobresalir en un entorno de trabajo acelerado.
Escolaridad secundaria o equivalente como mínimo.
Experiencia con MS Windows y otras aplicaciones informáticas.
La pasión y determinación para hacer una diferencia.
Únete a nuestra empresa Te invitamos a visitarnos en 3700 S. Maryland Parkway Suite 200 Las Vegas, NV., 89169, de lunes a viernes, de 9 am a 3 pm; a enviar 'TTEC' en un mensaje de texto al 97211 o a postularte hoy en línea:
Haz clic en el botón Apply now .
¿Cuál es el siguiente paso? Después de haber llenado la solicitud en línea, por favor mantente al tanto de tu correo electrónico y revísalo regularmente para obtener instrucciones.
Gracias por postularte: llegó la hora de compartir esta oportunidad con tu red y experimentar la alegría de trabajar con amigas y amigos (además de nosotros, por supuesto).
Si eres veterana o veterano militar, guardia en activo o en reserva, o cónyuge de un/a militar: Valoramos tu experiencia y creemos que estás preparada/o para desempeñarte en el mundo civil y asumir los proyectos más innovadores y exigentes de TTEC. Tu experiencia práctica con la globalización significa que estás preparada/o para interactuar con nuestros clientes, clientas y personal de todo el mundo. Superar la adversidad y adaptarte al cambio te ha preparado para desempeñarte en nuestro entorno dinámico. Estamos buscando líderes. Innovadoras e innovadores. Sabemos que ningún trabajo es tan importante como servir a tu país, pero esperamos que ofrecer una atención de excelencia a las y los clientes sea para ti otro propósito digno de alcanzar. Damos la bienvenida a buscadoras y buscadores de nuevos caminos ¿Es tiempo de cambiar de profesión? Si te has desarrollado profesionalmente como recepcionista o asistente administrativa/o, en ventas al menudeo o restaurantes y hospitalidad, creemos que posees las habilidades necesarias para unirte a nuestro equipo de agentes en cuidados de la salud. Para obtener más información sobre TTEC u otros empleos en Las Vegas, Naveda, visita TTECjobs.com o busca #ExperienceTTEC en redes sociales para participar en la conversación global. Como requisito para obtener el empleo, TTEC requiere que todo el personal contratado en los Estados Unidos apruebe exitosamente una revisión de antecedentes penales y, dependiendo de la sede y la campaña, un análisis de detección de drogas. TTEC ofrece igualdad de oportunidades laborales.
TTEC
3100 Breckinridge Blvd., Suite 200, Duluth GA
When everything’s connected, how we connect is everything… and we’d like to connect with you too! We are looking for you to provide exceptional customer experiences as a Bilingual Healthcare Licensed Insurance Agent – Spanish with TTEC in Duluth, Georgia. About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. Life at TTEC As a global company, we’re always on. When one of us is going to bed, a coworker half-way around the world has already had their coffee (or tea) and is ready to grab the baton and run with it. We work at a fast pace around here and we’re not one for keeping the status quo. But just because we’re busy, it doesn’t mean we don’t know how to have fun. We’re passionate about throwing company events that bring us together to laugh and celebrate each other’s achievements. We’re also big on taking time out for professional development and giving back. So, if you’re looking for a work-life full of purpose, passion and career potential, keep reading… As a TTEC Healthcare Licensed Insurance Agent, You’ll Enjoy
All license fees provided by TTEC as your employer
Continuing education paid by TTEC
Fun, talented and witty teammates
Knowledgeable, encouraging, supportive and present leadership
Family-friendly environment
Free-spirited, theme-based employee events
Diverse and community-minded organization
Career-growth and lots of learning opportunities for aspiring minds
And yes…all the competitive performance bonus opportunities and benefits you’d expect
What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on health-related products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can't be taught-a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives. You'll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere. On a typical day, you’ll
Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs
Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up
Open and maintain customer accounts and information
Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner
Resolve customer technical issues with patience and understanding
Identify additional needs customers may have and help them to upgrade products or services
Why You? What You Bring
Current Health insurance license
Minimum six (6) months sales experience
Ability to adapt and excel in a fast-paced work environment
Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
High school diploma or equivalent is the minimum and… with education… more is better
Handy with MS Windows and other computer applications
The passion and drive to make a difference
Join Us We encourage you to visit us at 3100 Breckinridge Blvd., Suite 200, Duluth GA,. Mondays through Fridays, 9 AM to 3 PM, text ‘TTEC’ to 97211 or apply online today:
Click on the Apply Now button.
You’ve applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions.
Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).
If you’re a military veteran, active duty guard or reserves, or a military spouse We value your experience and believe you’re prepared and battlefield-ready in the civilian world to take on TTEC’s most innovative and challenging projects. Your hands-on experience with globalization means you’re prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one’s country, but we hope you’ll find delivering amazing customer experiences to be another purpose worth serving! Career Changers welcome here Time to change your career? Whether you’ve spent your career on the admin side in receptionist, assistant, or support roles or you’ve been in sales, retail, restaurant or hospitality, we believe you have the skills it takes to join our healthcare associates’ team. For more information about TTEC or other jobs in Duluth, Georgia, visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation. As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening. TTEC is an Equal Opportunity Employer.
Cuando todo está conectado, cómo nos conectamos lo es todo... ¡Y también nos gustaría conectar contigo! Te estamos buscando para que nos ayudes a brindar una atención excepcional a las y los clientes como Agente certificada/o en seguros de salud de TTEC en Duluth, Georgia. Sobre TTEC: Ayudamos a las marcas globales a brindar un servicio de excelencia a sus clientes, a fomentar la fidelidad de los mismos y hacer crecer su negocio. Nuestra filosofía está basada en un principio fundamental: la atención sencilla, inspirada y con sentido humano al cliente aporta un valor duradero a todas las personas involucradas. Tu puesto trae a la vida ese concepto. La vida en TTEC Como compañía global, estamos siempre en movimiento. Cuando una de nuestras empleadas o empleados se está yendo a dormir, del otro lado del mundo una compañera o compañero ya bebió su café (o té) y está lista/o para iniciar su turno. Trabajamos a un ritmo acelerado y no pretendemos mantener el statu quo. Pero tener mucho trabajo no nos impide divertirnos. Nos encanta llevar a cabo eventos de la compañía que nos permiten reunirnos y celebrar nuestros logros. También nos gusta tomarnos tiempo para desarrollarnos profesionalmente y dar a quienes lo necesitan. Por lo tanto, si estás buscando una vida llena de propósito, pasión y posibilidades de carrera, sigue leyendo... Como Agente certificada/o en seguros de salud de TTEC, disfrutarás:
Del pago de todas las cuotas de certificación por parte de TTEC.
Formación continua pagada por TTEC.
Compañeras y compañeros de trabajo divertidas/os y talentosas/os.
Líderes de equipo con experiencia, que te motivarán y apoyarán.
Ambiente familiar.
Eventos temáticos para el personal.
Organización diversa con enfoque comunitario.
Desarrollo profesional y múltiples oportunidades de aprendizaje para personal con ambición.
Y sí...también los competitivos bonos por desempeño que esperas.
Tus labores ¿Te apasiona ayudar a otras personas y darles tranquilidad? Se trate de recibir respuestas prontas de las y los clientes, asesorarles con paciencia y empatía sobre productos relacionados con la salud o resolver sus problemas con una sonrisa, tú serás la diferencia para que las y los clientes tengan una experiencia excepcional. Te capacitaremos para ser una experta o experto en la materia, de modo que te sientas segura/o de brindar el más alto nivel de servicio posible. Confiamos en que ya posees el único ingrediente que no puede enseñarse a nadie: una naturaleza empática y solidaria que le brindará apoyo a nuestras clientas y clientes durante algunos de los momentos más difíciles de sus vidas. También tendrás la oportunidad de entablar nuevas amistades y de desarrollarte profesionalmente en un ambiente amigable y lleno de energía. En un día normal, tú:
Ayudarás a las y los clientes a entender sus coberturas y seleccionar los productos y servicios adecuados, así como las mejores soluciones para satisfacer sus necesidades personales y financieras de salud.
Brindarás atención a las y los clientes durante todo el ciclo de vida de servicio y ventas, en el que podrías aceptar llamadas entrantes o hacer llamadas de seguimiento.
Abrirás las cuentas de las y los clientes y mantendrás su información.
Responderás las preguntas de las y los clientes con compasión y escucha activa, y les brindarás la mejor solución, de una manera eficiente.
Resolverás con paciencia y comprensión problemas técnicos relacionados con la atención a las y los clientes.
Identificarás necesidades adicionales que pudieran tener las y los clientes, y les ayudarás a adquirir nuevos productos o servicios.
¿Por qué tú? Lo que necesitamos de ti:
Licencia de seguros de salud vigente.
Mínimo seis (6) meses de experiencia en ventas.
Capacidad para adaptarte y sobresalir en un entorno de trabajo acelerado.
Integridad para seguir los lineamientos de la HIPAA para mantener la privacidad de las y los pacientes (tal como desearías que alguien lo hiciera si se tratara de tu propia información).
Escolaridad secundaria o equivalente como mínimo.
Experiencia con MS Windows y otras aplicaciones informáticas.
La pasión y determinación para hacer una diferencia.
Únete a nuestra empresa Te invitamos a visitarnos en 3100 Breckinridge Blvd., Suite 200, Duluth GA., de lunes a viernes, de 9 am a 3 pm, a enviar 'TTEC' en un mensaje de texto al 97211 o a postularte hoy en línea:
Haz clic en el botón Apply now .
¿Cuál es el siguiente paso? Después de haber llenado la solicitud en línea, por favor mantente al tanto de tu correo electrónico y revísalo regularmente para obtener instrucciones.
Gracias por postularte: llegó la hora de compartir esta oportunidad con tu red y experimentar la alegría de trabajar con amigas y amigos (además de nosotros, por supuesto).
Si eres veterana o veterano militar, guardia en activo o en reserva, o cónyuge de un/a militar: Valoramos tu experiencia y creemos que estás preparada/o para desempeñarte en el mundo civil y asumir los proyectos más innovadores y exigentes de TTEC. Tu experiencia práctica con la globalización significa que estás preparada/o para interactuar con nuestros clientes, clientas y personal de todo el mundo. Superar la adversidad y adaptarte al cambio te ha preparado para desempeñarte en nuestro entorno dinámico. Estamos buscando líderes. Innovadoras e innovadores. Sabemos que ningún trabajo es tan importante como servir a tu país, pero esperamos que ofrecer una atención de excelencia a las y los clientes sea para ti otro propósito digno de alcanzar. Damos la bienvenida a buscadoras y buscadores de nuevos caminos ¿Es tiempo de cambiar de profesión? Si te has desarrollado profesionalmente como recepcionista o asistente administrativa/o, o en ventas al menudeo, restaurantes y hospitalidad, creemos que posees las habilidades necesarias para unirte a nuestro equipo de agentes en cuidados de la salud. Para obtener más información sobre TTEC u otros empleos en Duluth, Georgia, visita TTECjobs.com o busca #ExperienceTTEC en redes sociales para participar en la conversación global. Como requisito para obtener el empleo, TTEC requiere que todo el personal contratado en los Estados Unidos apruebe exitosamente una revisión de antecedentes penales y, dependiendo de la sede y la campaña, un análisis de detección de drogas. TTEC ofrece igualdad de oportunidades laborales.
Jun 18, 2019
Full time
When everything’s connected, how we connect is everything… and we’d like to connect with you too! We are looking for you to provide exceptional customer experiences as a Bilingual Healthcare Licensed Insurance Agent – Spanish with TTEC in Duluth, Georgia. About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. Life at TTEC As a global company, we’re always on. When one of us is going to bed, a coworker half-way around the world has already had their coffee (or tea) and is ready to grab the baton and run with it. We work at a fast pace around here and we’re not one for keeping the status quo. But just because we’re busy, it doesn’t mean we don’t know how to have fun. We’re passionate about throwing company events that bring us together to laugh and celebrate each other’s achievements. We’re also big on taking time out for professional development and giving back. So, if you’re looking for a work-life full of purpose, passion and career potential, keep reading… As a TTEC Healthcare Licensed Insurance Agent, You’ll Enjoy
All license fees provided by TTEC as your employer
Continuing education paid by TTEC
Fun, talented and witty teammates
Knowledgeable, encouraging, supportive and present leadership
Family-friendly environment
Free-spirited, theme-based employee events
Diverse and community-minded organization
Career-growth and lots of learning opportunities for aspiring minds
And yes…all the competitive performance bonus opportunities and benefits you’d expect
What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on health-related products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can't be taught-a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives. You'll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere. On a typical day, you’ll
Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs
Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up
Open and maintain customer accounts and information
Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner
Resolve customer technical issues with patience and understanding
Identify additional needs customers may have and help them to upgrade products or services
Why You? What You Bring
Current Health insurance license
Minimum six (6) months sales experience
Ability to adapt and excel in a fast-paced work environment
Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
High school diploma or equivalent is the minimum and… with education… more is better
Handy with MS Windows and other computer applications
The passion and drive to make a difference
Join Us We encourage you to visit us at 3100 Breckinridge Blvd., Suite 200, Duluth GA,. Mondays through Fridays, 9 AM to 3 PM, text ‘TTEC’ to 97211 or apply online today:
Click on the Apply Now button.
You’ve applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions.
Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).
If you’re a military veteran, active duty guard or reserves, or a military spouse We value your experience and believe you’re prepared and battlefield-ready in the civilian world to take on TTEC’s most innovative and challenging projects. Your hands-on experience with globalization means you’re prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one’s country, but we hope you’ll find delivering amazing customer experiences to be another purpose worth serving! Career Changers welcome here Time to change your career? Whether you’ve spent your career on the admin side in receptionist, assistant, or support roles or you’ve been in sales, retail, restaurant or hospitality, we believe you have the skills it takes to join our healthcare associates’ team. For more information about TTEC or other jobs in Duluth, Georgia, visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation. As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening. TTEC is an Equal Opportunity Employer.
Cuando todo está conectado, cómo nos conectamos lo es todo... ¡Y también nos gustaría conectar contigo! Te estamos buscando para que nos ayudes a brindar una atención excepcional a las y los clientes como Agente certificada/o en seguros de salud de TTEC en Duluth, Georgia. Sobre TTEC: Ayudamos a las marcas globales a brindar un servicio de excelencia a sus clientes, a fomentar la fidelidad de los mismos y hacer crecer su negocio. Nuestra filosofía está basada en un principio fundamental: la atención sencilla, inspirada y con sentido humano al cliente aporta un valor duradero a todas las personas involucradas. Tu puesto trae a la vida ese concepto. La vida en TTEC Como compañía global, estamos siempre en movimiento. Cuando una de nuestras empleadas o empleados se está yendo a dormir, del otro lado del mundo una compañera o compañero ya bebió su café (o té) y está lista/o para iniciar su turno. Trabajamos a un ritmo acelerado y no pretendemos mantener el statu quo. Pero tener mucho trabajo no nos impide divertirnos. Nos encanta llevar a cabo eventos de la compañía que nos permiten reunirnos y celebrar nuestros logros. También nos gusta tomarnos tiempo para desarrollarnos profesionalmente y dar a quienes lo necesitan. Por lo tanto, si estás buscando una vida llena de propósito, pasión y posibilidades de carrera, sigue leyendo... Como Agente certificada/o en seguros de salud de TTEC, disfrutarás:
Del pago de todas las cuotas de certificación por parte de TTEC.
Formación continua pagada por TTEC.
Compañeras y compañeros de trabajo divertidas/os y talentosas/os.
Líderes de equipo con experiencia, que te motivarán y apoyarán.
Ambiente familiar.
Eventos temáticos para el personal.
Organización diversa con enfoque comunitario.
Desarrollo profesional y múltiples oportunidades de aprendizaje para personal con ambición.
Y sí...también los competitivos bonos por desempeño que esperas.
Tus labores ¿Te apasiona ayudar a otras personas y darles tranquilidad? Se trate de recibir respuestas prontas de las y los clientes, asesorarles con paciencia y empatía sobre productos relacionados con la salud o resolver sus problemas con una sonrisa, tú serás la diferencia para que las y los clientes tengan una experiencia excepcional. Te capacitaremos para ser una experta o experto en la materia, de modo que te sientas segura/o de brindar el más alto nivel de servicio posible. Confiamos en que ya posees el único ingrediente que no puede enseñarse a nadie: una naturaleza empática y solidaria que le brindará apoyo a nuestras clientas y clientes durante algunos de los momentos más difíciles de sus vidas. También tendrás la oportunidad de entablar nuevas amistades y de desarrollarte profesionalmente en un ambiente amigable y lleno de energía. En un día normal, tú:
Ayudarás a las y los clientes a entender sus coberturas y seleccionar los productos y servicios adecuados, así como las mejores soluciones para satisfacer sus necesidades personales y financieras de salud.
Brindarás atención a las y los clientes durante todo el ciclo de vida de servicio y ventas, en el que podrías aceptar llamadas entrantes o hacer llamadas de seguimiento.
Abrirás las cuentas de las y los clientes y mantendrás su información.
Responderás las preguntas de las y los clientes con compasión y escucha activa, y les brindarás la mejor solución, de una manera eficiente.
Resolverás con paciencia y comprensión problemas técnicos relacionados con la atención a las y los clientes.
Identificarás necesidades adicionales que pudieran tener las y los clientes, y les ayudarás a adquirir nuevos productos o servicios.
¿Por qué tú? Lo que necesitamos de ti:
Licencia de seguros de salud vigente.
Mínimo seis (6) meses de experiencia en ventas.
Capacidad para adaptarte y sobresalir en un entorno de trabajo acelerado.
Integridad para seguir los lineamientos de la HIPAA para mantener la privacidad de las y los pacientes (tal como desearías que alguien lo hiciera si se tratara de tu propia información).
Escolaridad secundaria o equivalente como mínimo.
Experiencia con MS Windows y otras aplicaciones informáticas.
La pasión y determinación para hacer una diferencia.
Únete a nuestra empresa Te invitamos a visitarnos en 3100 Breckinridge Blvd., Suite 200, Duluth GA., de lunes a viernes, de 9 am a 3 pm, a enviar 'TTEC' en un mensaje de texto al 97211 o a postularte hoy en línea:
Haz clic en el botón Apply now .
¿Cuál es el siguiente paso? Después de haber llenado la solicitud en línea, por favor mantente al tanto de tu correo electrónico y revísalo regularmente para obtener instrucciones.
Gracias por postularte: llegó la hora de compartir esta oportunidad con tu red y experimentar la alegría de trabajar con amigas y amigos (además de nosotros, por supuesto).
Si eres veterana o veterano militar, guardia en activo o en reserva, o cónyuge de un/a militar: Valoramos tu experiencia y creemos que estás preparada/o para desempeñarte en el mundo civil y asumir los proyectos más innovadores y exigentes de TTEC. Tu experiencia práctica con la globalización significa que estás preparada/o para interactuar con nuestros clientes, clientas y personal de todo el mundo. Superar la adversidad y adaptarte al cambio te ha preparado para desempeñarte en nuestro entorno dinámico. Estamos buscando líderes. Innovadoras e innovadores. Sabemos que ningún trabajo es tan importante como servir a tu país, pero esperamos que ofrecer una atención de excelencia a las y los clientes sea para ti otro propósito digno de alcanzar. Damos la bienvenida a buscadoras y buscadores de nuevos caminos ¿Es tiempo de cambiar de profesión? Si te has desarrollado profesionalmente como recepcionista o asistente administrativa/o, o en ventas al menudeo, restaurantes y hospitalidad, creemos que posees las habilidades necesarias para unirte a nuestro equipo de agentes en cuidados de la salud. Para obtener más información sobre TTEC u otros empleos en Duluth, Georgia, visita TTECjobs.com o busca #ExperienceTTEC en redes sociales para participar en la conversación global. Como requisito para obtener el empleo, TTEC requiere que todo el personal contratado en los Estados Unidos apruebe exitosamente una revisión de antecedentes penales y, dependiendo de la sede y la campaña, un análisis de detección de drogas. TTEC ofrece igualdad de oportunidades laborales.
When everything’s connected, how we connect is everything… and we’d like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a Healthcare Customer Service Representative with TTEC in Melbourne, FL.
About TTEC
We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.
Life at TTEC
As a global company, we’re always on. When one of us is going to bed, a coworker half-way around the world has already had their coffee (or tea) and is ready to grab the baton and run with it. We work at a fast pace around here and we’re not one for keeping the status quo. But just because we’re busy, it doesn’t mean we don’t know how to have fun. We’re passionate about throwing company events that bring us together to laugh and celebrate each other’s achievements. We’re also big on taking time out for professional development and giving back. So, if you’re looking for a work-life full of purpose, passion and career potential, keep reading…
As a TTEC Customer Experience Champion, You’ll Enjoy
Fun, talented and witty teammates
Knowledgeable, encouraging, and present leadership
Family-friendly environment
Free-spirited, theme-based employee events
Diverse and community-minded organization
Career-growth and lots of learning opportunities for aspiring minds
And yes…all the competitive performance bonus opportunities and benefits you’d expect
What You’ll be Doing
Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on health-related products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can't be taught-a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives. You'll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere.
On a typical day, you’ll
Be providing full lifecycle customer service where you could accept inbound or might be calling out to provide follow up on a concern
Consult with customers on health-related products and services to provide the best solutions for their health and financial well-being
Maintain customer accounts and information
Respond to customer inquiries with compassion and active listening and support the best solution in an efficient manner
Resolve customer technical issues with patience and understanding
Identify additional needs customers may have and help them to upgrade products or services
Why You? What You Bring
Excellent communication skills – for us that means you can adapt to new and different situations, read the behavior of others, have difficult conversations with ease, and defuse and resolve conflict. In other words, you have the gift of gab
Empathy is the key – it’s so important it bears repeating
Ability to adapt and excel in a fast-paced work environment
Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
High school diploma or equivalent is the minimum and… with education… more is better
Handy with MS Windows and other computer applications
The passion and drive to make a difference
Join Us
We encourage you to visit us at 1384 S Babcock Street, Melbourne, FL 32901, Mondays through Fridays, 9 AM to 3 PM, text ‘TTEC’ to 97211 or apply online today:
Click on the Apply Now button.
You’ve applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions.
Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).
If you’re a military veteran, active duty guard or reserves, or a military spouse
We value your experience and believe you’re prepared and battlefield-ready in the civilian world to take on TTEC’s most innovative and challenging projects. Your hands-on experience with globalization means you’re prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one’s country, but we hope you’ll find delivering amazing customer experiences to be another purpose worth serving!
Career Changers welcome here
Time to change your career? Whether you’ve spent your career on the admin side in receptionist, assistant, or support roles or you’ve been in sales, retail, restaurant or hospitality, we believe you have the skills it takes to join our healthcare associates’ team.
For more information about TTEC or other jobs in Melbourne, FL, visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.
As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening. TTEC is an Equal Opportunity Employer
Cuando todo está conectado, cómo nos conectamos lo es todo... ¡Y también nos gustaría conectar contigo! Estamos buscando personal que nos ayude a brindar una atención excepcional a las y los clientes como Representante de atención al cliente en cuidados de la salud para TTEC en Melbourne, FL.
Sobre TTEC:
Ayudamos a las marcas globales a brindar un servicio de excelencia a sus clientas y clientes, a fomentar la fidelidad de los mismos y hacer crecer su negocio. Nuestra filosofía está basada en un principio fundamental: la atención sencilla, inspirada y con sentido humano al cliente aportan un valor duradero a todas las personas involucradas. Tu puesto trae a la vida ese concepto.
La vida en TTEC
Como compañía global, estamos siempre en movimiento. Cuando una de nuestras empleadas o empleados se está yendo a dormir, del otro lado del mundo una compañera o compañero ya bebió su café (o té) y está lista/o para iniciar su turno. Trabajamos a un ritmo acelerado y no pretendemos mantener el statu quo. Pero tener mucho trabajo no nos impide divertirnos. Nos encanta llevar a cabo eventos de la compañía que nos permiten reunirnos y celebrar nuestros logros. También nos gusta tomarnos tiempo para desarrollarnos profesionalmente y dar a quienes lo necesitan. Por lo tanto, si estás buscando una vida llena de propósito, pasión y posibilidades de carrera, sigue leyendo...
Como representante de atención al cliente de TTEC, disfrutarás de
Compañeras y compañeros de trabajo divertidas/os y talentosas/os.
Líderes de equipo con experiencia que te motivarán.
Ambiente familiar.
Eventos temáticos para el personal.
Una organización diversa con enfoque comunitario.
Desarrollo profesional y múltiples oportunidades de aprendizaje para personal con ambición.
Y sí...también los competitivos bonos por desempeño que esperas.
Tus labores
¿Te apasiona ayudar a otras personas y darles tranquilidad? Se trate de recibir respuestas prontas de las y los clientes, asesorarles con paciencia y empatía sobre productos relacionados con la salud o resolver sus problemas con una sonrisa, tú serás la diferencia para que las y los clientes tengan una experiencia excepcional. Te capacitaremos para ser una experta o experto en la materia, de modo que te sientas segura/o de brindar el más alto nivel de servicio posible. Confiamos en que ya posees el único ingrediente que no puede enseñarse a nadie: una naturaleza empática y solidaria que le brindará apoyo a nuestras clientas y clientes durante algunos de los momentos más difíciles de sus vidas. También tendrás la oportunidad de entablar nuevas amistades y de desarrollarte profesionalmente en un ambiente amigable y lleno de energía.
En un día normal, tú:
Brindarás atención a las y los clientes durante todo el ciclo de vida de servicio, en el que podrías aceptar llamadas entrantes o hacer llamadas de seguimiento con respecto a alguna inquietud de la o el cliente.
Asesorarás a las clientas y los clientes sobre productos y servicios relacionados con la salud para ofrecerles las mejores soluciones para su salud y bienestar financiero.
Mantendrás la información y las cuentas de las y los clientes.
Responderás las preguntas de las y los clientes con compasión y escucha activa, y les brindarás la mejor solución, de una manera eficiente.
Resolverás con paciencia y comprensión problemas técnicos relacionados con la atención a las y los clientes.
Identificarás necesidades adicionales que pudieran tener las y los clientes, y les ayudarás a adquirir nuevos productos o servicios.
¿Por qué tú? Lo que necesitamos de ti:
Excelentes habilidades de comunicación: para nosotros esto significa que seas capaz de: adaptarte a situaciones nuevas; leer el comportamiento de otras personas; sostener conversaciones difíciles con facilidad; y calmar y resolver conflictos. En otras palabras, que poseas el don de la palabra.
La empatía es la clave: es tan importante que vale la pena repetirlo.
Capacidad para adaptarte y sobresalir en un entorno de trabajo acelerado.
Integridad para seguir los lineamientos de la HIPAA para mantener la privacidad de las y los pacientes (tal como desearías que alguien lo hiciera si se tratara de tu propia información).
Escolaridad secundaria o equivalente como mínimo.
Experiencia con MS Windows y otras aplicaciones informáticas.
Pasión y determinación para hacer una diferencia.
Únete a nuestra empresa
Te invitamos a visitarnos en 1384 S Babcock Street, Melbourne, FL 32901, de lunes a viernes, de 9 am a 3 pm, a enviar 'TTEC' en un mensaje de texto al 97211 o a postularte hoy en línea:
Haz clic en el botón Apply now.
¿Cuál es el siguiente paso? Después de haber llenado la solicitud en línea, por favor mantente al tanto de tu correo electrónico y revísalo regularmente para obtener instrucciones.
Gracias por postularte: llegó la hora de compartir esta oportunidad con tu red y experimentar la alegría de trabajar con amigas y amigos (además de nosotros, por supuesto).
Si eres veterana o veterano militar, guardia en activo o en reserva, o cónyuge de un/a militar:
Valoramos tu experiencia y creemos que estás preparada/o para desempeñarte en el mundo civil y asumir los proyectos más innovadores y exigentes de TTEC. Tu experiencia práctica con la globalización significa que estás preparada/o para interactuar con nuestros clientes, clientas y personal de todo el mundo. Superar la adversidad y adaptarte al cambio te ha preparado para desempeñarte en nuestro entorno dinámico. Estamos buscando líderes. Innovadoras e innovadores. Sabemos que ningún trabajo es tan importante como servir a tu país, pero esperamos que ofrecer una atención de excelencia a las y los clientes sea para ti otro propósito digno de alcanzar.
Damos la bienvenida a buscadoras y buscadores de nuevos caminos
¿Es tiempo de cambiar de profesión? Si te has desarrollado profesionalmente como recepcionista o asistente administrativa/o, en ventas al menudeo o restaurantes y hospitalidad, creemos que posees las habilidades necesarias para unirte a nuestro equipo de agentes en cuidados de la salud.
Para obtener más información sobre TTEC u otros empleos en Melbourne, FL, visita TTECjobs.com o busca #ExperienceTTEC en redes sociales para participar en la conversación global.
Como requisito para obtener el empleo, TTEC requiere que todo el personal contratado en los Estados Unidos apruebe exitosamente una revisión de antecedentes penales y, dependiendo de la sede y la campaña, un análisis de detección de drogas. TTEC ofrece igualdad de oportunidades laborales.
Jun 18, 2019
Full time
When everything’s connected, how we connect is everything… and we’d like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a Healthcare Customer Service Representative with TTEC in Melbourne, FL.
About TTEC
We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.
Life at TTEC
As a global company, we’re always on. When one of us is going to bed, a coworker half-way around the world has already had their coffee (or tea) and is ready to grab the baton and run with it. We work at a fast pace around here and we’re not one for keeping the status quo. But just because we’re busy, it doesn’t mean we don’t know how to have fun. We’re passionate about throwing company events that bring us together to laugh and celebrate each other’s achievements. We’re also big on taking time out for professional development and giving back. So, if you’re looking for a work-life full of purpose, passion and career potential, keep reading…
As a TTEC Customer Experience Champion, You’ll Enjoy
Fun, talented and witty teammates
Knowledgeable, encouraging, and present leadership
Family-friendly environment
Free-spirited, theme-based employee events
Diverse and community-minded organization
Career-growth and lots of learning opportunities for aspiring minds
And yes…all the competitive performance bonus opportunities and benefits you’d expect
What You’ll be Doing
Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on health-related products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can't be taught-a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives. You'll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere.
On a typical day, you’ll
Be providing full lifecycle customer service where you could accept inbound or might be calling out to provide follow up on a concern
Consult with customers on health-related products and services to provide the best solutions for their health and financial well-being
Maintain customer accounts and information
Respond to customer inquiries with compassion and active listening and support the best solution in an efficient manner
Resolve customer technical issues with patience and understanding
Identify additional needs customers may have and help them to upgrade products or services
Why You? What You Bring
Excellent communication skills – for us that means you can adapt to new and different situations, read the behavior of others, have difficult conversations with ease, and defuse and resolve conflict. In other words, you have the gift of gab
Empathy is the key – it’s so important it bears repeating
Ability to adapt and excel in a fast-paced work environment
Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
High school diploma or equivalent is the minimum and… with education… more is better
Handy with MS Windows and other computer applications
The passion and drive to make a difference
Join Us
We encourage you to visit us at 1384 S Babcock Street, Melbourne, FL 32901, Mondays through Fridays, 9 AM to 3 PM, text ‘TTEC’ to 97211 or apply online today:
Click on the Apply Now button.
You’ve applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions.
Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).
If you’re a military veteran, active duty guard or reserves, or a military spouse
We value your experience and believe you’re prepared and battlefield-ready in the civilian world to take on TTEC’s most innovative and challenging projects. Your hands-on experience with globalization means you’re prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one’s country, but we hope you’ll find delivering amazing customer experiences to be another purpose worth serving!
Career Changers welcome here
Time to change your career? Whether you’ve spent your career on the admin side in receptionist, assistant, or support roles or you’ve been in sales, retail, restaurant or hospitality, we believe you have the skills it takes to join our healthcare associates’ team.
For more information about TTEC or other jobs in Melbourne, FL, visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.
As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening. TTEC is an Equal Opportunity Employer
Cuando todo está conectado, cómo nos conectamos lo es todo... ¡Y también nos gustaría conectar contigo! Estamos buscando personal que nos ayude a brindar una atención excepcional a las y los clientes como Representante de atención al cliente en cuidados de la salud para TTEC en Melbourne, FL.
Sobre TTEC:
Ayudamos a las marcas globales a brindar un servicio de excelencia a sus clientas y clientes, a fomentar la fidelidad de los mismos y hacer crecer su negocio. Nuestra filosofía está basada en un principio fundamental: la atención sencilla, inspirada y con sentido humano al cliente aportan un valor duradero a todas las personas involucradas. Tu puesto trae a la vida ese concepto.
La vida en TTEC
Como compañía global, estamos siempre en movimiento. Cuando una de nuestras empleadas o empleados se está yendo a dormir, del otro lado del mundo una compañera o compañero ya bebió su café (o té) y está lista/o para iniciar su turno. Trabajamos a un ritmo acelerado y no pretendemos mantener el statu quo. Pero tener mucho trabajo no nos impide divertirnos. Nos encanta llevar a cabo eventos de la compañía que nos permiten reunirnos y celebrar nuestros logros. También nos gusta tomarnos tiempo para desarrollarnos profesionalmente y dar a quienes lo necesitan. Por lo tanto, si estás buscando una vida llena de propósito, pasión y posibilidades de carrera, sigue leyendo...
Como representante de atención al cliente de TTEC, disfrutarás de
Compañeras y compañeros de trabajo divertidas/os y talentosas/os.
Líderes de equipo con experiencia que te motivarán.
Ambiente familiar.
Eventos temáticos para el personal.
Una organización diversa con enfoque comunitario.
Desarrollo profesional y múltiples oportunidades de aprendizaje para personal con ambición.
Y sí...también los competitivos bonos por desempeño que esperas.
Tus labores
¿Te apasiona ayudar a otras personas y darles tranquilidad? Se trate de recibir respuestas prontas de las y los clientes, asesorarles con paciencia y empatía sobre productos relacionados con la salud o resolver sus problemas con una sonrisa, tú serás la diferencia para que las y los clientes tengan una experiencia excepcional. Te capacitaremos para ser una experta o experto en la materia, de modo que te sientas segura/o de brindar el más alto nivel de servicio posible. Confiamos en que ya posees el único ingrediente que no puede enseñarse a nadie: una naturaleza empática y solidaria que le brindará apoyo a nuestras clientas y clientes durante algunos de los momentos más difíciles de sus vidas. También tendrás la oportunidad de entablar nuevas amistades y de desarrollarte profesionalmente en un ambiente amigable y lleno de energía.
En un día normal, tú:
Brindarás atención a las y los clientes durante todo el ciclo de vida de servicio, en el que podrías aceptar llamadas entrantes o hacer llamadas de seguimiento con respecto a alguna inquietud de la o el cliente.
Asesorarás a las clientas y los clientes sobre productos y servicios relacionados con la salud para ofrecerles las mejores soluciones para su salud y bienestar financiero.
Mantendrás la información y las cuentas de las y los clientes.
Responderás las preguntas de las y los clientes con compasión y escucha activa, y les brindarás la mejor solución, de una manera eficiente.
Resolverás con paciencia y comprensión problemas técnicos relacionados con la atención a las y los clientes.
Identificarás necesidades adicionales que pudieran tener las y los clientes, y les ayudarás a adquirir nuevos productos o servicios.
¿Por qué tú? Lo que necesitamos de ti:
Excelentes habilidades de comunicación: para nosotros esto significa que seas capaz de: adaptarte a situaciones nuevas; leer el comportamiento de otras personas; sostener conversaciones difíciles con facilidad; y calmar y resolver conflictos. En otras palabras, que poseas el don de la palabra.
La empatía es la clave: es tan importante que vale la pena repetirlo.
Capacidad para adaptarte y sobresalir en un entorno de trabajo acelerado.
Integridad para seguir los lineamientos de la HIPAA para mantener la privacidad de las y los pacientes (tal como desearías que alguien lo hiciera si se tratara de tu propia información).
Escolaridad secundaria o equivalente como mínimo.
Experiencia con MS Windows y otras aplicaciones informáticas.
Pasión y determinación para hacer una diferencia.
Únete a nuestra empresa
Te invitamos a visitarnos en 1384 S Babcock Street, Melbourne, FL 32901, de lunes a viernes, de 9 am a 3 pm, a enviar 'TTEC' en un mensaje de texto al 97211 o a postularte hoy en línea:
Haz clic en el botón Apply now.
¿Cuál es el siguiente paso? Después de haber llenado la solicitud en línea, por favor mantente al tanto de tu correo electrónico y revísalo regularmente para obtener instrucciones.
Gracias por postularte: llegó la hora de compartir esta oportunidad con tu red y experimentar la alegría de trabajar con amigas y amigos (además de nosotros, por supuesto).
Si eres veterana o veterano militar, guardia en activo o en reserva, o cónyuge de un/a militar:
Valoramos tu experiencia y creemos que estás preparada/o para desempeñarte en el mundo civil y asumir los proyectos más innovadores y exigentes de TTEC. Tu experiencia práctica con la globalización significa que estás preparada/o para interactuar con nuestros clientes, clientas y personal de todo el mundo. Superar la adversidad y adaptarte al cambio te ha preparado para desempeñarte en nuestro entorno dinámico. Estamos buscando líderes. Innovadoras e innovadores. Sabemos que ningún trabajo es tan importante como servir a tu país, pero esperamos que ofrecer una atención de excelencia a las y los clientes sea para ti otro propósito digno de alcanzar.
Damos la bienvenida a buscadoras y buscadores de nuevos caminos
¿Es tiempo de cambiar de profesión? Si te has desarrollado profesionalmente como recepcionista o asistente administrativa/o, en ventas al menudeo o restaurantes y hospitalidad, creemos que posees las habilidades necesarias para unirte a nuestro equipo de agentes en cuidados de la salud.
Para obtener más información sobre TTEC u otros empleos en Melbourne, FL, visita TTECjobs.com o busca #ExperienceTTEC en redes sociales para participar en la conversación global.
Como requisito para obtener el empleo, TTEC requiere que todo el personal contratado en los Estados Unidos apruebe exitosamente una revisión de antecedentes penales y, dependiendo de la sede y la campaña, un análisis de detección de drogas. TTEC ofrece igualdad de oportunidades laborales.
When everything’s connected, how we connect is everything… and we’d like to connect with you too! Connect your compassionate nature, service orientation and previous customer service experience to a new career as a Bilingual Healthcare Licensed Insurance Agent with TTEC in Melbourne, FL. TTEC is offering you the chance to be paid to learn a new career and gain your license all on us.
About TTEC
We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.
Life at TTEC
As a global company, we’re always on. When one of us is going to bed, a coworker half-way around the world has already had their coffee (or tea) and is ready to grab the baton and run with it. We work at a fast pace around here and we’re not one for keeping the status quo. But just because we’re busy, it doesn’t mean we don’t know how to have fun. We’re passionate about throwing company events that bring us together to laugh and celebrate each other’s achievements. We’re also big on taking time out for professional development and giving back. So, if you’re looking for a work-life full of purpose, passion and career potential, keep reading…
As a TTEC Customer Experience Champion, You’ll Enjoy
FREE licensing course (and you’ll be paid for your time to boot)
Flexible and growth-oriented study sessions
All state licensing exam fees covered by company
Yearly renewal of license provided by TTEC as your employer
Fun, talented and witty teammates
Knowledgeable, encouraging, supportive and present leadership
Family-friendly environment
Free-spirited, theme-based employee events
Diverse and community-minded organization
Career-growth and lots of learning opportunities for aspiring minds
And yes…all the competitive performance bonus opportunities and benefits you’d expect
What You’ll be Doing
Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on health-related products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can't be taught-a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives. You'll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere.
Once you become a Licensed Healthcare Insurance Agent, on a typical day, you’ll
Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs
Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up
Open and maintain customer accounts and information
Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner
Resolve customer technical issues with patience and understanding
Identify additional needs customers may have and help them to upgrade products or services
Why You? What You Bring
Aptitude and tenacity to be learn about what it takes to become a licensed healthcare insurance associate including passing the state licensing exam (and yes… we will help… those who take it seriously and accept our coaching are extremely likely to pass on the first try… a few have to take it again… and yes... we’ll help you through that too!)
Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
Strong customer service orientation
Ability to adapt and excel in a fast-paced work environment
High school diploma or equivalent is the minimum and… with education… more is better
Handy with MS Windows and other computer applications
The passion and drive to make a difference
Join Us
We encourage you to visit us at 1384 S. Babcock Street Melbourne, FL 32901, Mondays through Fridays, 9 AM to 3 PM, text ‘TTEC’ to 97211 or apply online today:
Click on the Apply Now button.
You’ve applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions.
Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).
If you’re a military veteran, active duty guard or reserves, or a military spouse
We value your experience and believe you’re prepared and battlefield-ready in the civilian world to take on TTEC’s most innovative and challenging projects. Your hands-on experience with globalization means you’re prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one’s country, but we hope you’ll find delivering amazing customer experiences to be another purpose worth serving!
Career Changers welcome here
Time to change your career? Whether you’ve spent your career on the admin side in receptionist, assistant, or support roles or you’ve been in sales, retail, restaurant or hospitality, we believe you have the skills it takes to join our healthcare associates’ team.
For more information about TTEC or other jobs in Melbourne, FL, visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.
As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening. TTEC is an Equal Opportunity Employer
****
Cuando todo está conectado, cómo nos conectamos lo es todo... ¡Y también nos gustaría conectar contigo! Conecta tu naturaleza compasiva, tu orientación al servicio y tu experiencia en atención al cliente a una nueva carrera como Agente certificada/o en seguros de salud de TTEC en Melbourne, FL. TTEC te ofrece la oportunidad de obtener una remuneración económica por aprender una nueva actividad profesional y obtener tu certificación.
Sobre TTEC
Ayudamos a las marcas globales a brindar un servicio de excelencia a sus clientes, a fomentar la fidelidad de los mismos y hacer crecer su negocio. Nuestra filosofía está basada en un principio fundamental: la atención sencilla, inspirada y con sentido humano al cliente aporta un valor duradero a todas las personas involucradas. Tu puesto trae a la vida ese concepto.
La vida en TTEC
Como compañía global, estamos siempre en movimiento. Cuando una de nuestras empleadas o empleados se está yendo a dormir, del otro lado del mundo una compañera o compañero ya bebió su café (o té) y está lista/o para iniciar su turno laboral. Trabajamos a un ritmo acelerado y no pretendemos mantener el statu quo. Pero tener mucho trabajo no nos impide divertirnos. Nos encanta llevar a cabo eventos de la compañía que nos permiten reunirnos y celebrar nuestros logros. También nos gusta tomarnos tiempo para desarrollarnos profesionalmente y dar a quienes lo necesitan. Por lo tanto, si estás buscando una vida llena de propósito, pasión y posibilidades de carrera, sigue leyendo...
Como representante de atención al cliente de TTEC, disfrutarás de:
Un curso gratuito de certificación (también recibirás una remuneración durante el período de arranque).
Sesiones de estudio flexibles y orientadas al desarrollo profesional.
Todas las cuotas de los exámenes necesarios para obtener las licencias estatales correspondientes son cubiertas por la empresa.
Renovación anual de la licencia a cargo de TTEC.
Compañeras y compañeros de trabajo divertidas/os y talentosas/os.
Líderes de equipo con experiencia, que te motivarán y apoyarán.
Ambiente familiar.
Eventos temáticos para el personal.
Organización diversa con enfoque comunitario.
Desarrollo profesional y múltiples oportunidades de aprendizaje para personal con ambición.
Y sí...también los competitivos bonos por desempeño que esperas.
Tus labores
¿Te apasiona ayudar a otras personas y darles tranquilidad? Se trate de recibir respuestas prontas de las y los clientes, asesorarles con paciencia y empatía sobre productos relacionados con la salud o resolver sus problemas con una sonrisa, tú serás la diferencia para que las y los clientes tengan una experiencia excepcional. Te capacitaremos para ser una experta o experto en la materia, de modo que te sientas segura/o de brindar el más alto nivel de servicio posible. Confiamos en que ya posees el único ingrediente que no puede enseñarse a nadie: una naturaleza empática y solidaria que le brindará apoyo a nuestras clientas y clientes en algunos de los momentos más difíciles de sus vidas. También tendrás la oportunidad de entablar nuevas amistades y desarrollarte profesionalmente en un ambiente amigable y lleno de energía.
Una vez que seas un/a agente certificada/o en seguros de salud, en un día normal, tú:
Ayudarás a las y los clientes a comprender sus coberturas y seleccionar los productos y servicios adecuados, así como las mejores soluciones para satisfacer sus necesidades personales y financieras de salud.
Brindarás atención a las y los clientes durante todo el ciclo de vida de servicio y ventas, en el que podrías aceptar llamadas entrantes o hacer llamadas de seguimiento.
Abrirás las cuentas de las y los clientes y mantendrás su información.
Responderás las preguntas de las y los clientes con compasión y escucha activa, y les brindarás la mejor solución, de una manera eficiente.
Resolverás con paciencia y comprensión problemas técnicos relacionados con la atención a las y los clientes.
Identificarás necesidades adicionales que pudieran tener las y los clientes, y les ayudarás a adquirir nuevos productos o servicios.
¿Por qué tú? Lo que necesitamos de ti:
Aptitud y tenacidad para aprender lo que necesitas para convertirte en un/a agente certificada/o en seguros de salud, incluyendo aprobar el examen estatal de certificación (y sí… nosotras y nosotros te ayudaremos… quienes lo tomen en serio y acepten nuestra orientación tienen muy altas posibilidades de aprobar en el primer intento… Algunas personas tienen que volverlo a tomar… y sí... ¡te ayudaremos también con eso!).
Integridad para seguir los lineamientos de la HIPAA para mantener la privacidad de las y los pacientes (tal como desearías que alguien lo hiciera si se tratara de tu propia información).
Fuerte orientación de servicio.
Capacidad para adaptarte y sobresalir en un entorno de trabajo acelerado.
Escolaridad secundaria o equivalente como mínimo.
Experiencia con MS Windows y otras aplicaciones informáticas.
La pasión y determinación para hacer una diferencia.
Únete a nuestra empresa
Te invitamos a visitarnos en 1384 S. Babcock Street Melbourne, FL 32901, de lunes a viernes, de 9 am a 3 pm; a enviar 'TTEC' en un mensaje de texto al 97211 o a postularte hoy en línea:
Haz clic en el botón Apply now.
¿Cuál es el siguiente paso? Después de haber llenado la solicitud en línea, por favor mantente al tanto de tu correo electrónico y revísalo regularmente para obtener instrucciones.
Gracias por postularte: llegó la hora de compartir esta oportunidad con tu red y experimentar la alegría de trabajar con amigas y amigos (además de nosotros, por supuesto).
Si eres veterana o veterano militar, guardia en activo o en reserva, o cónyuge de un/a militar:
Valoramos tu experiencia y creemos que estás preparada/o para desempeñarte en el mundo civil y asumir los proyectos más innovadores y exigentes de TTEC. Tu experiencia práctica con la globalización significa que estás preparada/o para interactuar con nuestros clientes, clientas y personal de todo el mundo. Superar la adversidad y adaptarte al cambio te ha preparado para desempeñarte en nuestro entorno dinámico. Estamos buscando líderes. Innovadoras e innovadores. Sabemos que ningún trabajo es tan importante como servir a tu país, pero esperamos que ofrecer una atención de excelencia a las y los clientes sea para ti otro propósito digno de alcanzar.
Damos la bienvenida a buscadoras y buscadores de nuevos caminos
¿Es tiempo de cambiar de profesión? Si te has desarrollado profesionalmente como recepcionista o asistente administrativa/o, en ventas al menudeo o restaurantes y hospitalidad, creemos que posees las habilidades necesarias para unirte a nuestro equipo de agentes en cuidados de la salud.
Para obtener más información sobre TTEC u otros empleos en Melbourne, FL, visita TTECjobs.com o busca #ExperienceTTEC en redes sociales para participar en la conversación global.
Como requisito para obtener el empleo, TTEC requiere que todo el personal contratado en los Estados Unidos apruebe exitosamente una revisión de antecedentes penales y, dependiendo de la sede y la campaña, un análisis de detección de drogas. TTEC ofrece igualdad de oportunidades laborales.
Jun 18, 2019
Full time
When everything’s connected, how we connect is everything… and we’d like to connect with you too! Connect your compassionate nature, service orientation and previous customer service experience to a new career as a Bilingual Healthcare Licensed Insurance Agent with TTEC in Melbourne, FL. TTEC is offering you the chance to be paid to learn a new career and gain your license all on us.
About TTEC
We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.
Life at TTEC
As a global company, we’re always on. When one of us is going to bed, a coworker half-way around the world has already had their coffee (or tea) and is ready to grab the baton and run with it. We work at a fast pace around here and we’re not one for keeping the status quo. But just because we’re busy, it doesn’t mean we don’t know how to have fun. We’re passionate about throwing company events that bring us together to laugh and celebrate each other’s achievements. We’re also big on taking time out for professional development and giving back. So, if you’re looking for a work-life full of purpose, passion and career potential, keep reading…
As a TTEC Customer Experience Champion, You’ll Enjoy
FREE licensing course (and you’ll be paid for your time to boot)
Flexible and growth-oriented study sessions
All state licensing exam fees covered by company
Yearly renewal of license provided by TTEC as your employer
Fun, talented and witty teammates
Knowledgeable, encouraging, supportive and present leadership
Family-friendly environment
Free-spirited, theme-based employee events
Diverse and community-minded organization
Career-growth and lots of learning opportunities for aspiring minds
And yes…all the competitive performance bonus opportunities and benefits you’d expect
What You’ll be Doing
Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on health-related products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can't be taught-a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives. You'll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere.
Once you become a Licensed Healthcare Insurance Agent, on a typical day, you’ll
Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs
Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up
Open and maintain customer accounts and information
Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner
Resolve customer technical issues with patience and understanding
Identify additional needs customers may have and help them to upgrade products or services
Why You? What You Bring
Aptitude and tenacity to be learn about what it takes to become a licensed healthcare insurance associate including passing the state licensing exam (and yes… we will help… those who take it seriously and accept our coaching are extremely likely to pass on the first try… a few have to take it again… and yes... we’ll help you through that too!)
Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
Strong customer service orientation
Ability to adapt and excel in a fast-paced work environment
High school diploma or equivalent is the minimum and… with education… more is better
Handy with MS Windows and other computer applications
The passion and drive to make a difference
Join Us
We encourage you to visit us at 1384 S. Babcock Street Melbourne, FL 32901, Mondays through Fridays, 9 AM to 3 PM, text ‘TTEC’ to 97211 or apply online today:
Click on the Apply Now button.
You’ve applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions.
Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).
If you’re a military veteran, active duty guard or reserves, or a military spouse
We value your experience and believe you’re prepared and battlefield-ready in the civilian world to take on TTEC’s most innovative and challenging projects. Your hands-on experience with globalization means you’re prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one’s country, but we hope you’ll find delivering amazing customer experiences to be another purpose worth serving!
Career Changers welcome here
Time to change your career? Whether you’ve spent your career on the admin side in receptionist, assistant, or support roles or you’ve been in sales, retail, restaurant or hospitality, we believe you have the skills it takes to join our healthcare associates’ team.
For more information about TTEC or other jobs in Melbourne, FL, visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.
As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening. TTEC is an Equal Opportunity Employer
****
Cuando todo está conectado, cómo nos conectamos lo es todo... ¡Y también nos gustaría conectar contigo! Conecta tu naturaleza compasiva, tu orientación al servicio y tu experiencia en atención al cliente a una nueva carrera como Agente certificada/o en seguros de salud de TTEC en Melbourne, FL. TTEC te ofrece la oportunidad de obtener una remuneración económica por aprender una nueva actividad profesional y obtener tu certificación.
Sobre TTEC
Ayudamos a las marcas globales a brindar un servicio de excelencia a sus clientes, a fomentar la fidelidad de los mismos y hacer crecer su negocio. Nuestra filosofía está basada en un principio fundamental: la atención sencilla, inspirada y con sentido humano al cliente aporta un valor duradero a todas las personas involucradas. Tu puesto trae a la vida ese concepto.
La vida en TTEC
Como compañía global, estamos siempre en movimiento. Cuando una de nuestras empleadas o empleados se está yendo a dormir, del otro lado del mundo una compañera o compañero ya bebió su café (o té) y está lista/o para iniciar su turno laboral. Trabajamos a un ritmo acelerado y no pretendemos mantener el statu quo. Pero tener mucho trabajo no nos impide divertirnos. Nos encanta llevar a cabo eventos de la compañía que nos permiten reunirnos y celebrar nuestros logros. También nos gusta tomarnos tiempo para desarrollarnos profesionalmente y dar a quienes lo necesitan. Por lo tanto, si estás buscando una vida llena de propósito, pasión y posibilidades de carrera, sigue leyendo...
Como representante de atención al cliente de TTEC, disfrutarás de:
Un curso gratuito de certificación (también recibirás una remuneración durante el período de arranque).
Sesiones de estudio flexibles y orientadas al desarrollo profesional.
Todas las cuotas de los exámenes necesarios para obtener las licencias estatales correspondientes son cubiertas por la empresa.
Renovación anual de la licencia a cargo de TTEC.
Compañeras y compañeros de trabajo divertidas/os y talentosas/os.
Líderes de equipo con experiencia, que te motivarán y apoyarán.
Ambiente familiar.
Eventos temáticos para el personal.
Organización diversa con enfoque comunitario.
Desarrollo profesional y múltiples oportunidades de aprendizaje para personal con ambición.
Y sí...también los competitivos bonos por desempeño que esperas.
Tus labores
¿Te apasiona ayudar a otras personas y darles tranquilidad? Se trate de recibir respuestas prontas de las y los clientes, asesorarles con paciencia y empatía sobre productos relacionados con la salud o resolver sus problemas con una sonrisa, tú serás la diferencia para que las y los clientes tengan una experiencia excepcional. Te capacitaremos para ser una experta o experto en la materia, de modo que te sientas segura/o de brindar el más alto nivel de servicio posible. Confiamos en que ya posees el único ingrediente que no puede enseñarse a nadie: una naturaleza empática y solidaria que le brindará apoyo a nuestras clientas y clientes en algunos de los momentos más difíciles de sus vidas. También tendrás la oportunidad de entablar nuevas amistades y desarrollarte profesionalmente en un ambiente amigable y lleno de energía.
Una vez que seas un/a agente certificada/o en seguros de salud, en un día normal, tú:
Ayudarás a las y los clientes a comprender sus coberturas y seleccionar los productos y servicios adecuados, así como las mejores soluciones para satisfacer sus necesidades personales y financieras de salud.
Brindarás atención a las y los clientes durante todo el ciclo de vida de servicio y ventas, en el que podrías aceptar llamadas entrantes o hacer llamadas de seguimiento.
Abrirás las cuentas de las y los clientes y mantendrás su información.
Responderás las preguntas de las y los clientes con compasión y escucha activa, y les brindarás la mejor solución, de una manera eficiente.
Resolverás con paciencia y comprensión problemas técnicos relacionados con la atención a las y los clientes.
Identificarás necesidades adicionales que pudieran tener las y los clientes, y les ayudarás a adquirir nuevos productos o servicios.
¿Por qué tú? Lo que necesitamos de ti:
Aptitud y tenacidad para aprender lo que necesitas para convertirte en un/a agente certificada/o en seguros de salud, incluyendo aprobar el examen estatal de certificación (y sí… nosotras y nosotros te ayudaremos… quienes lo tomen en serio y acepten nuestra orientación tienen muy altas posibilidades de aprobar en el primer intento… Algunas personas tienen que volverlo a tomar… y sí... ¡te ayudaremos también con eso!).
Integridad para seguir los lineamientos de la HIPAA para mantener la privacidad de las y los pacientes (tal como desearías que alguien lo hiciera si se tratara de tu propia información).
Fuerte orientación de servicio.
Capacidad para adaptarte y sobresalir en un entorno de trabajo acelerado.
Escolaridad secundaria o equivalente como mínimo.
Experiencia con MS Windows y otras aplicaciones informáticas.
La pasión y determinación para hacer una diferencia.
Únete a nuestra empresa
Te invitamos a visitarnos en 1384 S. Babcock Street Melbourne, FL 32901, de lunes a viernes, de 9 am a 3 pm; a enviar 'TTEC' en un mensaje de texto al 97211 o a postularte hoy en línea:
Haz clic en el botón Apply now.
¿Cuál es el siguiente paso? Después de haber llenado la solicitud en línea, por favor mantente al tanto de tu correo electrónico y revísalo regularmente para obtener instrucciones.
Gracias por postularte: llegó la hora de compartir esta oportunidad con tu red y experimentar la alegría de trabajar con amigas y amigos (además de nosotros, por supuesto).
Si eres veterana o veterano militar, guardia en activo o en reserva, o cónyuge de un/a militar:
Valoramos tu experiencia y creemos que estás preparada/o para desempeñarte en el mundo civil y asumir los proyectos más innovadores y exigentes de TTEC. Tu experiencia práctica con la globalización significa que estás preparada/o para interactuar con nuestros clientes, clientas y personal de todo el mundo. Superar la adversidad y adaptarte al cambio te ha preparado para desempeñarte en nuestro entorno dinámico. Estamos buscando líderes. Innovadoras e innovadores. Sabemos que ningún trabajo es tan importante como servir a tu país, pero esperamos que ofrecer una atención de excelencia a las y los clientes sea para ti otro propósito digno de alcanzar.
Damos la bienvenida a buscadoras y buscadores de nuevos caminos
¿Es tiempo de cambiar de profesión? Si te has desarrollado profesionalmente como recepcionista o asistente administrativa/o, en ventas al menudeo o restaurantes y hospitalidad, creemos que posees las habilidades necesarias para unirte a nuestro equipo de agentes en cuidados de la salud.
Para obtener más información sobre TTEC u otros empleos en Melbourne, FL, visita TTECjobs.com o busca #ExperienceTTEC en redes sociales para participar en la conversación global.
Como requisito para obtener el empleo, TTEC requiere que todo el personal contratado en los Estados Unidos apruebe exitosamente una revisión de antecedentes penales y, dependiendo de la sede y la campaña, un análisis de detección de drogas. TTEC ofrece igualdad de oportunidades laborales.
When everything’s connected, how we connect is everything… and we’d like to connect with you too! We are looking for you to provide exceptional customer experiences as a Bilingual Healthcare Licensed Insurance Agent – Spanish with TTEC in Melbourne, Florida. About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. Life at TTEC As a global company, we’re always on. When one of us is going to bed, a coworker half-way around the world has already had their coffee (or tea) and is ready to grab the baton and run with it. We work at a fast pace around here and we’re not one for keeping the status quo. But just because we’re busy, it doesn’t mean we don’t know how to have fun. We’re passionate about throwing company events that bring us together to laugh and celebrate each other’s achievements. We’re also big on taking time out for professional development and giving back. So, if you’re looking for a work-life full of purpose, passion and career potential, keep reading… As a TTEC Healthcare Licensed Insurance Agent, You’ll Enjoy • All license fees provided by TTEC as your employer • Continuing education paid by TTEC • Fun, talented and witty teammates • Knowledgeable, encouraging, supportive and present leadership • Family-friendly environment • Free-spirited, theme-based employee events • Diverse and community-minded organization • Career-growth and lots of learning opportunities for aspiring minds • And yes…all the competitive performance bonus opportunities and benefits you’d expect
What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on health-related products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can't be taught-a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives. You'll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere. On a typical day, you’ll • Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs • Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up • Open and maintain customer accounts and information • Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner • Resolve customer technical issues with patience and understanding • Identify additional needs customers may have and help them to upgrade products or services
Why You? What You Bring • Current Health insurance license • Minimum six (6) months sales experience • Ability to adapt and excel in a fast-paced work environment • Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared) • High school diploma or equivalent is the minimum and… with education… more is better • Handy with MS Windows and other computer applications • The passion and drive to make a difference
Join Us We encourage you to visit us at 1384 S. Babcock Street Melbourne, FL 32901, Mondays through Fridays, 9 AM to 3 PM, text ‘TTEC’ to 97211 or apply online today: 1. Click on the Apply Now button. 2. You’ve applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions. 3. Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).
If you’re a military veteran, active duty guard or reserves, or a military spouse We value your experience and believe you’re prepared and battlefield-ready in the civilian world to take on TTEC’s most innovative and challenging projects. Your hands-on experience with globalization means you’re prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one’s country, but we hope you’ll find delivering amazing customer experiences to be another purpose worth serving! Career Changers welcome here Time to change your career? Whether you’ve spent your career on the admin side in receptionist, assistant, or support roles or you’ve been in sales, retail, restaurant or hospitality, we believe you have the skills it takes to join our healthcare associates’ team. For more information about TTEC or other jobs in Melbourne, Florida, visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation. As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening. TTEC is an Equal Opportunity Employer. Cuando todo está conectado, cómo nos conectamos lo es todo... ¡Y también nos gustaría conectar contigo! Te estamos buscando para que nos ayudes a brindar una atención excepcional a las y los clientes como Agente certificada/o en seguros de salud de TTEC en Melbourne, Florida. Sobre TTEC: Ayudamos a las marcas globales a brindar un servicio de excelencia a sus clientes, a fomentar la fidelidad de los mismos y hacer crecer su negocio. Nuestra filosofía está basada en un principio fundamental: la atención sencilla, inspirada y con sentido humano al cliente aporta un valor duradero a todas las personas involucradas. Tu puesto trae a la vida ese concepto. La vida en TTEC Como compañía global, estamos siempre en movimiento. Cuando una de nuestras empleadas o empleados se está yendo a dormir, del otro lado del mundo una compañera o compañero ya bebió su café (o té) y está lista/o para iniciar su turno. Trabajamos a un ritmo acelerado y no pretendemos mantener el statu quo. Pero tener mucho trabajo no nos impide divertirnos. Nos encanta llevar a cabo eventos de la compañía que nos permiten reunirnos y celebrar nuestros logros. También nos gusta tomarnos tiempo para desarrollarnos profesionalmente y dar a quienes lo necesitan. Por lo tanto, si estás buscando una vida llena de propósito, pasión y posibilidades de carrera, sigue leyendo... Como Agente certificada/o en seguros de salud de TTEC, disfrutarás: • Del pago de todas las cuotas de certificación por parte de TTEC. • Formación continua pagada por TTEC. • Compañeras y compañeros de trabajo divertidas/os y talentosas/os. • Líderes de equipo con experiencia, que te motivarán y apoyarán. • Ambiente familiar. • Eventos temáticos para el personal. • Organización diversa con enfoque comunitario. • Desarrollo profesional y múltiples oportunidades de aprendizaje para personal con ambición. • Y sí...también los competitivos bonos por desempeño que esperas.
Tus labores ¿Te apasiona ayudar a otras personas y darles tranquilidad? Se trate de recibir respuestas prontas de las y los clientes, asesorarles con paciencia y empatía sobre productos relacionados con la salud o resolver sus problemas con una sonrisa, tú serás la diferencia para que las y los clientes tengan una experiencia excepcional. Te capacitaremos para ser una experta o experto en la materia, de modo que te sientas segura/o de brindar el más alto nivel de servicio posible. Confiamos en que ya posees el único ingrediente que no puede enseñarse a nadie: una naturaleza empática y solidaria que le brindará apoyo a nuestras clientas y clientes durante algunos de los momentos más difíciles de sus vidas. También tendrás la oportunidad de entablar nuevas amistades y de desarrollarte profesionalmente en un ambiente amigable y lleno de energía. En un día normal, tú: • Ayudarás a las y los clientes a entender sus coberturas y seleccionar los productos y servicios adecuados, así como las mejores soluciones para satisfacer sus necesidades personales y financieras de salud. • Brindarás atención a las y los clientes durante todo el ciclo de vida de servicio y ventas, en el que podrías aceptar llamadas entrantes o hacer llamadas de seguimiento. • Abrirás las cuentas de las y los clientes y mantendrás su información. • Responderás las preguntas de las y los clientes con compasión y escucha activa, y les brindarás la mejor solución, de una manera eficiente. • Resolverás con paciencia y comprensión problemas técnicos relacionados con la atención a las y los clientes. • Identificarás necesidades adicionales que pudieran tener las y los clientes, y les ayudarás a adquirir nuevos productos o servicios.
¿Por qué tú? Lo que necesitamos de ti: • Licencia de seguros de salud vigente. • Mínimo seis (6) meses de experiencia en ventas. • Capacidad para adaptarte y sobresalir en un entorno de trabajo acelerado. • Integridad para seguir los lineamientos de la HIPAA para mantener la privacidad de las y los pacientes (tal como desearías que alguien lo hiciera si se tratara de tu propia información). • Escolaridad secundaria o equivalente como mínimo. • Experiencia con MS Windows y otras aplicaciones informáticas. • La pasión y determinación para hacer una diferencia.
Únete a nuestra empresa Te invitamos a visitarnos en 1384 S. Babcock Street Melbourne, FL 32901, de lunes a viernes, de 9 am a 3 pm, a enviar 'TTEC' en un mensaje de texto al 97211 o a postularte hoy en línea: 1. Haz clic en el botón Apply now. 2. ¿Cuál es el siguiente paso? Después de haber llenado la solicitud en línea, por favor mantente al tanto de tu correo electrónico y revísalo regularmente para obtener instrucciones. 3. Gracias por postularte: llegó la hora de compartir esta oportunidad con tu red y experimentar la alegría de trabajar con amigas y amigos (además de nosotros, por supuesto).
Si eres veterana o veterano militar, guardia en activo o en reserva, o cónyuge de un/a militar: Valoramos tu experiencia y creemos que estás preparada/o para desempeñarte en el mundo civil y asumir los proyectos más innovadores y exigentes de TTEC. Tu experiencia práctica con la globalización significa que estás preparada/o para interactuar con nuestros clientes, clientas y personal de todo el mundo. Superar la adversidad y adaptarte al cambio te ha preparado para desempeñarte en nuestro entorno dinámico. Estamos buscando líderes. Innovadoras e innovadores. Sabemos que ningún trabajo es tan importante como servir a tu país, pero esperamos que ofrecer una atención de excelencia a las y los clientes sea para ti otro propósito digno de alcanzar. Damos la bienvenida a buscadoras y buscadores de nuevos caminos ¿Es tiempo de cambiar de profesión? Si te has desarrollado profesionalmente como recepcionista o asistente administrativa/o, o en ventas al menudeo, restaurantes y hospitalidad, creemos que posees las habilidades necesarias para unirte a nuestro equipo de agentes en cuidados de la salud. Para obtener más información sobre TTEC u otros empleos en Melbourne, Florida, visita TTECjobs.com o busca #ExperienceTTEC en redes sociales para participar en la conversación global. Como requisito para obtener el empleo, TTEC requiere que todo el personal contratado en los Estados Unidos apruebe exitosamente una revisión de antecedentes penales y, dependiendo de la sede y la campaña, un análisis de detección de drogas. TTEC ofrece igualdad de oportunidades laborales.
Jun 18, 2019
Full time
When everything’s connected, how we connect is everything… and we’d like to connect with you too! We are looking for you to provide exceptional customer experiences as a Bilingual Healthcare Licensed Insurance Agent – Spanish with TTEC in Melbourne, Florida. About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. Life at TTEC As a global company, we’re always on. When one of us is going to bed, a coworker half-way around the world has already had their coffee (or tea) and is ready to grab the baton and run with it. We work at a fast pace around here and we’re not one for keeping the status quo. But just because we’re busy, it doesn’t mean we don’t know how to have fun. We’re passionate about throwing company events that bring us together to laugh and celebrate each other’s achievements. We’re also big on taking time out for professional development and giving back. So, if you’re looking for a work-life full of purpose, passion and career potential, keep reading… As a TTEC Healthcare Licensed Insurance Agent, You’ll Enjoy • All license fees provided by TTEC as your employer • Continuing education paid by TTEC • Fun, talented and witty teammates • Knowledgeable, encouraging, supportive and present leadership • Family-friendly environment • Free-spirited, theme-based employee events • Diverse and community-minded organization • Career-growth and lots of learning opportunities for aspiring minds • And yes…all the competitive performance bonus opportunities and benefits you’d expect
What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on health-related products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can't be taught-a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives. You'll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere. On a typical day, you’ll • Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs • Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up • Open and maintain customer accounts and information • Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner • Resolve customer technical issues with patience and understanding • Identify additional needs customers may have and help them to upgrade products or services
Why You? What You Bring • Current Health insurance license • Minimum six (6) months sales experience • Ability to adapt and excel in a fast-paced work environment • Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared) • High school diploma or equivalent is the minimum and… with education… more is better • Handy with MS Windows and other computer applications • The passion and drive to make a difference
Join Us We encourage you to visit us at 1384 S. Babcock Street Melbourne, FL 32901, Mondays through Fridays, 9 AM to 3 PM, text ‘TTEC’ to 97211 or apply online today: 1. Click on the Apply Now button. 2. You’ve applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions. 3. Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).
If you’re a military veteran, active duty guard or reserves, or a military spouse We value your experience and believe you’re prepared and battlefield-ready in the civilian world to take on TTEC’s most innovative and challenging projects. Your hands-on experience with globalization means you’re prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one’s country, but we hope you’ll find delivering amazing customer experiences to be another purpose worth serving! Career Changers welcome here Time to change your career? Whether you’ve spent your career on the admin side in receptionist, assistant, or support roles or you’ve been in sales, retail, restaurant or hospitality, we believe you have the skills it takes to join our healthcare associates’ team. For more information about TTEC or other jobs in Melbourne, Florida, visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation. As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening. TTEC is an Equal Opportunity Employer. Cuando todo está conectado, cómo nos conectamos lo es todo... ¡Y también nos gustaría conectar contigo! Te estamos buscando para que nos ayudes a brindar una atención excepcional a las y los clientes como Agente certificada/o en seguros de salud de TTEC en Melbourne, Florida. Sobre TTEC: Ayudamos a las marcas globales a brindar un servicio de excelencia a sus clientes, a fomentar la fidelidad de los mismos y hacer crecer su negocio. Nuestra filosofía está basada en un principio fundamental: la atención sencilla, inspirada y con sentido humano al cliente aporta un valor duradero a todas las personas involucradas. Tu puesto trae a la vida ese concepto. La vida en TTEC Como compañía global, estamos siempre en movimiento. Cuando una de nuestras empleadas o empleados se está yendo a dormir, del otro lado del mundo una compañera o compañero ya bebió su café (o té) y está lista/o para iniciar su turno. Trabajamos a un ritmo acelerado y no pretendemos mantener el statu quo. Pero tener mucho trabajo no nos impide divertirnos. Nos encanta llevar a cabo eventos de la compañía que nos permiten reunirnos y celebrar nuestros logros. También nos gusta tomarnos tiempo para desarrollarnos profesionalmente y dar a quienes lo necesitan. Por lo tanto, si estás buscando una vida llena de propósito, pasión y posibilidades de carrera, sigue leyendo... Como Agente certificada/o en seguros de salud de TTEC, disfrutarás: • Del pago de todas las cuotas de certificación por parte de TTEC. • Formación continua pagada por TTEC. • Compañeras y compañeros de trabajo divertidas/os y talentosas/os. • Líderes de equipo con experiencia, que te motivarán y apoyarán. • Ambiente familiar. • Eventos temáticos para el personal. • Organización diversa con enfoque comunitario. • Desarrollo profesional y múltiples oportunidades de aprendizaje para personal con ambición. • Y sí...también los competitivos bonos por desempeño que esperas.
Tus labores ¿Te apasiona ayudar a otras personas y darles tranquilidad? Se trate de recibir respuestas prontas de las y los clientes, asesorarles con paciencia y empatía sobre productos relacionados con la salud o resolver sus problemas con una sonrisa, tú serás la diferencia para que las y los clientes tengan una experiencia excepcional. Te capacitaremos para ser una experta o experto en la materia, de modo que te sientas segura/o de brindar el más alto nivel de servicio posible. Confiamos en que ya posees el único ingrediente que no puede enseñarse a nadie: una naturaleza empática y solidaria que le brindará apoyo a nuestras clientas y clientes durante algunos de los momentos más difíciles de sus vidas. También tendrás la oportunidad de entablar nuevas amistades y de desarrollarte profesionalmente en un ambiente amigable y lleno de energía. En un día normal, tú: • Ayudarás a las y los clientes a entender sus coberturas y seleccionar los productos y servicios adecuados, así como las mejores soluciones para satisfacer sus necesidades personales y financieras de salud. • Brindarás atención a las y los clientes durante todo el ciclo de vida de servicio y ventas, en el que podrías aceptar llamadas entrantes o hacer llamadas de seguimiento. • Abrirás las cuentas de las y los clientes y mantendrás su información. • Responderás las preguntas de las y los clientes con compasión y escucha activa, y les brindarás la mejor solución, de una manera eficiente. • Resolverás con paciencia y comprensión problemas técnicos relacionados con la atención a las y los clientes. • Identificarás necesidades adicionales que pudieran tener las y los clientes, y les ayudarás a adquirir nuevos productos o servicios.
¿Por qué tú? Lo que necesitamos de ti: • Licencia de seguros de salud vigente. • Mínimo seis (6) meses de experiencia en ventas. • Capacidad para adaptarte y sobresalir en un entorno de trabajo acelerado. • Integridad para seguir los lineamientos de la HIPAA para mantener la privacidad de las y los pacientes (tal como desearías que alguien lo hiciera si se tratara de tu propia información). • Escolaridad secundaria o equivalente como mínimo. • Experiencia con MS Windows y otras aplicaciones informáticas. • La pasión y determinación para hacer una diferencia.
Únete a nuestra empresa Te invitamos a visitarnos en 1384 S. Babcock Street Melbourne, FL 32901, de lunes a viernes, de 9 am a 3 pm, a enviar 'TTEC' en un mensaje de texto al 97211 o a postularte hoy en línea: 1. Haz clic en el botón Apply now. 2. ¿Cuál es el siguiente paso? Después de haber llenado la solicitud en línea, por favor mantente al tanto de tu correo electrónico y revísalo regularmente para obtener instrucciones. 3. Gracias por postularte: llegó la hora de compartir esta oportunidad con tu red y experimentar la alegría de trabajar con amigas y amigos (además de nosotros, por supuesto).
Si eres veterana o veterano militar, guardia en activo o en reserva, o cónyuge de un/a militar: Valoramos tu experiencia y creemos que estás preparada/o para desempeñarte en el mundo civil y asumir los proyectos más innovadores y exigentes de TTEC. Tu experiencia práctica con la globalización significa que estás preparada/o para interactuar con nuestros clientes, clientas y personal de todo el mundo. Superar la adversidad y adaptarte al cambio te ha preparado para desempeñarte en nuestro entorno dinámico. Estamos buscando líderes. Innovadoras e innovadores. Sabemos que ningún trabajo es tan importante como servir a tu país, pero esperamos que ofrecer una atención de excelencia a las y los clientes sea para ti otro propósito digno de alcanzar. Damos la bienvenida a buscadoras y buscadores de nuevos caminos ¿Es tiempo de cambiar de profesión? Si te has desarrollado profesionalmente como recepcionista o asistente administrativa/o, o en ventas al menudeo, restaurantes y hospitalidad, creemos que posees las habilidades necesarias para unirte a nuestro equipo de agentes en cuidados de la salud. Para obtener más información sobre TTEC u otros empleos en Melbourne, Florida, visita TTECjobs.com o busca #ExperienceTTEC en redes sociales para participar en la conversación global. Como requisito para obtener el empleo, TTEC requiere que todo el personal contratado en los Estados Unidos apruebe exitosamente una revisión de antecedentes penales y, dependiendo de la sede y la campaña, un análisis de detección de drogas. TTEC ofrece igualdad de oportunidades laborales.
When everything’s connected, how we connect is everything… and we’d like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a Bilingual Healthcare Customer Service Representative – Spanish with TTEC in Ennis, Texas. About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. Life at TTEC As a global company, we’re always on. When one of us is going to bed, a coworker half-way around the world has already had their coffee (or tea) and is ready to grab the baton and run with it. We work at a fast pace around here and we’re not one for keeping the status quo. But just because we’re busy, it doesn’t mean we don’t know how to have fun. We’re passionate about throwing company events that bring us together to laugh and celebrate each other’s achievements. We’re also big on taking time out for professional development and giving back. So, if you’re looking for a work-life full of purpose, passion and career potential, keep reading… As a TTEC Customer Experience Champion, You’ll Enjoy
Fun, talented and witty teammates • Knowledgeable, encouraging, and present leadership • Family-friendly environment • Free-spirited, theme-based employee events • Diverse and community-minded organization • Career-growth and lots of learning opportunities for aspiring minds • And yes…all the competitive performance bonus opportunities and benefits you’d expect
What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on health-related products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can't be taught-a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives. You'll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere. On a typical day, you’ll
Be providing full lifecycle customer service where you could accept inbound or might be calling out to provide follow up on a concern • Consult with customers on health-related products and services to provide the best solutions for their health and financial well-being • Maintain customer accounts and information • Respond to customer inquiries with compassion and active listening and support the best solution in an efficient manner • Resolve customer technical issues with patience and understanding • Identify additional needs customers may have and help them to upgrade products or services
Why You? What You Bring
Excellent communication skills – for us that means you can adapt to new and different situations, read the behavior of others, have difficult conversations with ease, and defuse and resolve conflict. In other words, you have the gift of gab • Empathy is the key – it’s so important it bears repeating • Ability to adapt and excel in a fast-paced work environment • Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared) • High school diploma or equivalent is the minimum and… with education… more is better • Handy with MS Windows and other computer applications • The passion and drive to make a difference
Join Us We encourage you to visit us at 2000 US HWY 287 Bypass Ennis, TX 75119, Mondays through Fridays, 9 AM to 3 PM, text ‘TTEC’ to 97211 or apply online today: 1. Click on the Apply Now button. 2. You’ve applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions. 3. Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).
If you’re a military veteran, active duty guard or reserves, or a military spouse We value your experience and believe you’re prepared and battlefield-ready in the civilian world to take on TTEC’s most innovative and challenging projects. Your hands-on experience with globalization means you’re prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one’s country, but we hope you’ll find delivering amazing customer experiences to be another purpose worth serving! Career Changers welcome here Time to change your career? Whether you’ve spent your career on the admin side in receptionist, assistant, or support roles or you’ve been in sales, retail, restaurant or hospitality, we believe you have the skills it takes to join our healthcare associates’ team. For more information about TTEC or other jobs in Ennis, Texas, visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation. As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening. TTEC is an Equal Opportunity Employer. Cuando todo está conectado, cómo nos conectamos lo es todo... ¡Y también nos gustaría conectar contigo! Estamos buscando personal que nos ayude a brindar una atención excepcional a las y los clientes como Representante de atención al cliente en cuidados de la salud para TTEC en Ennis, Texas. Sobre TTEC: Ayudamos a las marcas globales a brindar un servicio de excelencia a sus clientas y clientes, a fomentar la fidelidad de los mismos y hacer crecer su negocio. Nuestra filosofía está basada en un principio fundamental: la atención sencilla, inspirada y con sentido humano al cliente aportan un valor duradero a todas las personas involucradas. Tu puesto trae a la vida ese concepto. La vida en TTEC Como compañía global, estamos siempre en movimiento. Cuando una de nuestras empleadas o empleados se está yendo a dormir, del otro lado del mundo una compañera o compañero ya bebió su café (o té) y está lista/o para iniciar su turno. Trabajamos a un ritmo acelerado y no pretendemos mantener el statu quo. Pero tener mucho trabajo no nos impide divertirnos. Nos encanta llevar a cabo eventos de la compañía que nos permiten reunirnos y celebrar nuestros logros. También nos gusta tomarnos tiempo para desarrollarnos profesionalmente y dar a quienes lo necesitan. Por lo tanto, si estás buscando una vida llena de propósito, pasión y posibilidades de carrera, sigue leyendo... Como representante de atención al cliente de TTEC, disfrutarás de
Compañeras y compañeros de trabajo divertidas/os y talentosas/os. • Líderes de equipo con experiencia que te motivarán. • Ambiente familiar. • Eventos temáticos para el personal. • Una organización diversa con enfoque comunitario. • Desarrollo profesional y múltiples oportunidades de aprendizaje para personal con ambición. • Y sí...también los competitivos bonos por desempeño que esperas.
Tus labores ¿Te apasiona ayudar a otras personas y darles tranquilidad? Se trate de recibir respuestas prontas de las y los clientes, asesorarles con paciencia y empatía sobre productos relacionados con la salud o resolver sus problemas con una sonrisa, tú serás la diferencia para que las y los clientes tengan una experiencia excepcional. Te capacitaremos para ser una experta o experto en la materia, de modo que te sientas segura/o de brindar el más alto nivel de servicio posible. Confiamos en que ya posees el único ingrediente que no puede enseñarse a nadie: una naturaleza empática y solidaria que le brindará apoyo a nuestras clientas y clientes durante algunos de los momentos más difíciles de sus vidas. También tendrás la oportunidad de entablar nuevas amistades y de desarrollarte profesionalmente en un ambiente amigable y lleno de energía. En un día normal, tú:
Brindarás atención a las y los clientes durante todo el ciclo de vida de servicio, en el que podrías aceptar llamadas entrantes o hacer llamadas de seguimiento con respecto a alguna inquietud de la o el cliente. • Asesorarás a las clientas y los clientes sobre productos y servicios relacionados con la salud para ofrecerles las mejores soluciones para su salud y bienestar financiero. • Mantendrás la información y las cuentas de las y los clientes. • Responderás las preguntas de las y los clientes con compasión y escucha activa, y les brindarás la mejor solución, de una manera eficiente. • Resolverás con paciencia y comprensión problemas técnicos relacionados con la atención a las y los clientes. • Identificarás necesidades adicionales que pudieran tener las y los clientes, y les ayudarás a adquirir nuevos productos o servicios.
¿Por qué tú? Lo que necesitamos de ti: • Excelentes habilidades de comunicación: para nosotros esto significa que seas capaz de: adaptarte a situaciones nuevas; leer el comportamiento de otras personas; sostener conversaciones difíciles con facilidad; y calmar y resolver conflictos. En otras palabras, que poseas el don de la palabra. • La empatía es la clave: es tan importante que vale la pena repetirlo. • Capacidad para adaptarte y sobresalir en un entorno de trabajo acelerado. • Integridad para seguir los lineamientos de la HIPAA para mantener la privacidad de las y los pacientes (tal como desearías que alguien lo hiciera si se tratara de tu propia información). • Escolaridad secundaria o equivalente como mínimo. • Experiencia con MS Windows y otras aplicaciones informáticas. • Pasión y determinación para hacer una diferencia.
Únete a nuestra empresa Te invitamos a visitarnos en 2000 US HWY 287 Bypass Ennis, TX 75119, de lunes a viernes, de 9 am a 3 pm, a enviar 'TTEC' en un mensaje de texto al 97211 o a postularte hoy en línea: 1. Haz clic en el botón Apply now. 2. ¿Cuál es el siguiente paso? Después de haber llenado la solicitud en línea, por favor mantente al tanto de tu correo electrónico y revísalo regularmente para obtener instrucciones. 3. Gracias por postularte: llegó la hora de compartir esta oportunidad con tu red y experimentar la alegría de trabajar con amigas y amigos (además de nosotros, por supuesto).
Si eres veterana o veterano militar, guardia en activo o en reserva, o cónyuge de un/a militar: Valoramos tu experiencia y creemos que estás preparada/o para desempeñarte en el mundo civil y asumir los proyectos más innovadores y exigentes de TTEC. Tu experiencia práctica con la globalización significa que estás preparada/o para interactuar con nuestros clientes, clientas y personal de todo el mundo. Superar la adversidad y adaptarte al cambio te ha preparado para desempeñarte en nuestro entorno dinámico. Estamos buscando líderes. Innovadoras e innovadores. Sabemos que ningún trabajo es tan importante como servir a tu país, pero esperamos que ofrecer una atención de excelencia a las y los clientes sea para ti otro propósito digno de alcanzar. Damos la bienvenida a buscadoras y buscadores de nuevos caminos ¿Es tiempo de cambiar de profesión? Si te has desarrollado profesionalmente como recepcionista o asistente administrativa/o, en ventas al menudeo o restaurantes y hospitalidad, creemos que posees las habilidades necesarias para unirte a nuestro equipo de agentes en cuidados de la salud. Para obtener más información sobre TTEC u otros empleos en Ennis, Texas, visita TTECjobs.com o busca #ExperienceTTEC en redes sociales para participar en la conversación global. Como requisito para obtener el empleo, TTEC requiere que todo el personal contratado en los Estados Unidos apruebe exitosamente una revisión de antecedentes penales y, dependiendo de la sede y la campaña, un análisis de detección de drogas. TTEC ofrece igualdad de oportunidades laborales.
Jun 18, 2019
Full time
When everything’s connected, how we connect is everything… and we’d like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a Bilingual Healthcare Customer Service Representative – Spanish with TTEC in Ennis, Texas. About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. Life at TTEC As a global company, we’re always on. When one of us is going to bed, a coworker half-way around the world has already had their coffee (or tea) and is ready to grab the baton and run with it. We work at a fast pace around here and we’re not one for keeping the status quo. But just because we’re busy, it doesn’t mean we don’t know how to have fun. We’re passionate about throwing company events that bring us together to laugh and celebrate each other’s achievements. We’re also big on taking time out for professional development and giving back. So, if you’re looking for a work-life full of purpose, passion and career potential, keep reading… As a TTEC Customer Experience Champion, You’ll Enjoy
Fun, talented and witty teammates • Knowledgeable, encouraging, and present leadership • Family-friendly environment • Free-spirited, theme-based employee events • Diverse and community-minded organization • Career-growth and lots of learning opportunities for aspiring minds • And yes…all the competitive performance bonus opportunities and benefits you’d expect
What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on health-related products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can't be taught-a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives. You'll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere. On a typical day, you’ll
Be providing full lifecycle customer service where you could accept inbound or might be calling out to provide follow up on a concern • Consult with customers on health-related products and services to provide the best solutions for their health and financial well-being • Maintain customer accounts and information • Respond to customer inquiries with compassion and active listening and support the best solution in an efficient manner • Resolve customer technical issues with patience and understanding • Identify additional needs customers may have and help them to upgrade products or services
Why You? What You Bring
Excellent communication skills – for us that means you can adapt to new and different situations, read the behavior of others, have difficult conversations with ease, and defuse and resolve conflict. In other words, you have the gift of gab • Empathy is the key – it’s so important it bears repeating • Ability to adapt and excel in a fast-paced work environment • Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared) • High school diploma or equivalent is the minimum and… with education… more is better • Handy with MS Windows and other computer applications • The passion and drive to make a difference
Join Us We encourage you to visit us at 2000 US HWY 287 Bypass Ennis, TX 75119, Mondays through Fridays, 9 AM to 3 PM, text ‘TTEC’ to 97211 or apply online today: 1. Click on the Apply Now button. 2. You’ve applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions. 3. Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).
If you’re a military veteran, active duty guard or reserves, or a military spouse We value your experience and believe you’re prepared and battlefield-ready in the civilian world to take on TTEC’s most innovative and challenging projects. Your hands-on experience with globalization means you’re prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one’s country, but we hope you’ll find delivering amazing customer experiences to be another purpose worth serving! Career Changers welcome here Time to change your career? Whether you’ve spent your career on the admin side in receptionist, assistant, or support roles or you’ve been in sales, retail, restaurant or hospitality, we believe you have the skills it takes to join our healthcare associates’ team. For more information about TTEC or other jobs in Ennis, Texas, visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation. As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening. TTEC is an Equal Opportunity Employer. Cuando todo está conectado, cómo nos conectamos lo es todo... ¡Y también nos gustaría conectar contigo! Estamos buscando personal que nos ayude a brindar una atención excepcional a las y los clientes como Representante de atención al cliente en cuidados de la salud para TTEC en Ennis, Texas. Sobre TTEC: Ayudamos a las marcas globales a brindar un servicio de excelencia a sus clientas y clientes, a fomentar la fidelidad de los mismos y hacer crecer su negocio. Nuestra filosofía está basada en un principio fundamental: la atención sencilla, inspirada y con sentido humano al cliente aportan un valor duradero a todas las personas involucradas. Tu puesto trae a la vida ese concepto. La vida en TTEC Como compañía global, estamos siempre en movimiento. Cuando una de nuestras empleadas o empleados se está yendo a dormir, del otro lado del mundo una compañera o compañero ya bebió su café (o té) y está lista/o para iniciar su turno. Trabajamos a un ritmo acelerado y no pretendemos mantener el statu quo. Pero tener mucho trabajo no nos impide divertirnos. Nos encanta llevar a cabo eventos de la compañía que nos permiten reunirnos y celebrar nuestros logros. También nos gusta tomarnos tiempo para desarrollarnos profesionalmente y dar a quienes lo necesitan. Por lo tanto, si estás buscando una vida llena de propósito, pasión y posibilidades de carrera, sigue leyendo... Como representante de atención al cliente de TTEC, disfrutarás de
Compañeras y compañeros de trabajo divertidas/os y talentosas/os. • Líderes de equipo con experiencia que te motivarán. • Ambiente familiar. • Eventos temáticos para el personal. • Una organización diversa con enfoque comunitario. • Desarrollo profesional y múltiples oportunidades de aprendizaje para personal con ambición. • Y sí...también los competitivos bonos por desempeño que esperas.
Tus labores ¿Te apasiona ayudar a otras personas y darles tranquilidad? Se trate de recibir respuestas prontas de las y los clientes, asesorarles con paciencia y empatía sobre productos relacionados con la salud o resolver sus problemas con una sonrisa, tú serás la diferencia para que las y los clientes tengan una experiencia excepcional. Te capacitaremos para ser una experta o experto en la materia, de modo que te sientas segura/o de brindar el más alto nivel de servicio posible. Confiamos en que ya posees el único ingrediente que no puede enseñarse a nadie: una naturaleza empática y solidaria que le brindará apoyo a nuestras clientas y clientes durante algunos de los momentos más difíciles de sus vidas. También tendrás la oportunidad de entablar nuevas amistades y de desarrollarte profesionalmente en un ambiente amigable y lleno de energía. En un día normal, tú:
Brindarás atención a las y los clientes durante todo el ciclo de vida de servicio, en el que podrías aceptar llamadas entrantes o hacer llamadas de seguimiento con respecto a alguna inquietud de la o el cliente. • Asesorarás a las clientas y los clientes sobre productos y servicios relacionados con la salud para ofrecerles las mejores soluciones para su salud y bienestar financiero. • Mantendrás la información y las cuentas de las y los clientes. • Responderás las preguntas de las y los clientes con compasión y escucha activa, y les brindarás la mejor solución, de una manera eficiente. • Resolverás con paciencia y comprensión problemas técnicos relacionados con la atención a las y los clientes. • Identificarás necesidades adicionales que pudieran tener las y los clientes, y les ayudarás a adquirir nuevos productos o servicios.
¿Por qué tú? Lo que necesitamos de ti: • Excelentes habilidades de comunicación: para nosotros esto significa que seas capaz de: adaptarte a situaciones nuevas; leer el comportamiento de otras personas; sostener conversaciones difíciles con facilidad; y calmar y resolver conflictos. En otras palabras, que poseas el don de la palabra. • La empatía es la clave: es tan importante que vale la pena repetirlo. • Capacidad para adaptarte y sobresalir en un entorno de trabajo acelerado. • Integridad para seguir los lineamientos de la HIPAA para mantener la privacidad de las y los pacientes (tal como desearías que alguien lo hiciera si se tratara de tu propia información). • Escolaridad secundaria o equivalente como mínimo. • Experiencia con MS Windows y otras aplicaciones informáticas. • Pasión y determinación para hacer una diferencia.
Únete a nuestra empresa Te invitamos a visitarnos en 2000 US HWY 287 Bypass Ennis, TX 75119, de lunes a viernes, de 9 am a 3 pm, a enviar 'TTEC' en un mensaje de texto al 97211 o a postularte hoy en línea: 1. Haz clic en el botón Apply now. 2. ¿Cuál es el siguiente paso? Después de haber llenado la solicitud en línea, por favor mantente al tanto de tu correo electrónico y revísalo regularmente para obtener instrucciones. 3. Gracias por postularte: llegó la hora de compartir esta oportunidad con tu red y experimentar la alegría de trabajar con amigas y amigos (además de nosotros, por supuesto).
Si eres veterana o veterano militar, guardia en activo o en reserva, o cónyuge de un/a militar: Valoramos tu experiencia y creemos que estás preparada/o para desempeñarte en el mundo civil y asumir los proyectos más innovadores y exigentes de TTEC. Tu experiencia práctica con la globalización significa que estás preparada/o para interactuar con nuestros clientes, clientas y personal de todo el mundo. Superar la adversidad y adaptarte al cambio te ha preparado para desempeñarte en nuestro entorno dinámico. Estamos buscando líderes. Innovadoras e innovadores. Sabemos que ningún trabajo es tan importante como servir a tu país, pero esperamos que ofrecer una atención de excelencia a las y los clientes sea para ti otro propósito digno de alcanzar. Damos la bienvenida a buscadoras y buscadores de nuevos caminos ¿Es tiempo de cambiar de profesión? Si te has desarrollado profesionalmente como recepcionista o asistente administrativa/o, en ventas al menudeo o restaurantes y hospitalidad, creemos que posees las habilidades necesarias para unirte a nuestro equipo de agentes en cuidados de la salud. Para obtener más información sobre TTEC u otros empleos en Ennis, Texas, visita TTECjobs.com o busca #ExperienceTTEC en redes sociales para participar en la conversación global. Como requisito para obtener el empleo, TTEC requiere que todo el personal contratado en los Estados Unidos apruebe exitosamente una revisión de antecedentes penales y, dependiendo de la sede y la campaña, un análisis de detección de drogas. TTEC ofrece igualdad de oportunidades laborales.
Bilingual Healthcare Customer Service Representative – Spanish
When everything’s connected, how we connect is everything… and we’d like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a Bilingual Healthcare Customer Service Representative - Spanish with TTEC in Daytona Beach, Florida. About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. Life at TTEC As a global company, we’re always on. When one of us is going to bed, a coworker half-way around the world has already had their coffee (or tea) and is ready to grab the baton and run with it. We work at a fast pace around here and we’re not one for keeping the status quo. But just because we’re busy, it doesn’t mean we don’t know how to have fun. We’re passionate about throwing company events that bring us together to laugh and celebrate each other’s achievements. We’re also big on taking time out for professional development and giving back. So, if you’re looking for a work-life full of purpose, passion and career potential, keep reading… As a TTEC Customer Experience Champion, You’ll Enjoy
Fun, talented and witty teammates
Knowledgeable, encouraging, and present leadership
Family-friendly environment
Free-spirited, theme-based employee events
Diverse and community-minded organization
Career-growth and lots of learning opportunities for aspiring minds
And yes…all the competitive performance bonus opportunities and benefits you’d expect
What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on health-related products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can't be taught-a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives. You'll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere. On a typical day, you’ll
Be providing full lifecycle customer service where you could accept inbound or might be calling out to provide follow up on a concern
Consult with customers on health-related products and services to provide the best solutions for their health and financial well-being
Maintain customer accounts and information
Respond to customer inquiries with compassion and active listening and support the best solution in an efficient manner
Resolve customer technical issues with patience and understanding
Identify additional needs customers may have and help them to upgrade products or services
Why You? What You Bring
Excellent communication skills – for us that means you can adapt to new and different situations, read the behavior of others, have difficult conversations with ease, and defuse and resolve conflict. In other words, you have the gift of gab
Empathy is the key – it’s so important it bears repeating
Ability to adapt and excel in a fast-paced work environment
Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
High school diploma or equivalent is the minimum and… with education… more is better
Handy with MS Windows and other computer applications
The passion and drive to make a difference
Join Us We encourage you to visit us at 260 Jimmy Ann Drive., Daytona FL. 32114, Mondays through Fridays, 9 AM to 3 PM, text ‘TTEC’ to 97211 or apply online today:
Click on the Apply Now button.
You’ve applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions.
Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).
If you’re a military veteran, active duty guard or reserves, or a military spouse We value your experience and believe you’re prepared and battlefield-ready in the civilian world to take on TTEC’s most innovative and challenging projects. Your hands-on experience with globalization means you’re prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one’s country, but we hope you’ll find delivering amazing customer experiences to be another purpose worth serving! Career Changers welcome here Time to change your career? Whether you’ve spent your career on the admin side in receptionist, assistant, or support roles or you’ve been in sales, retail, restaurant or hospitality, we believe you have the skills it takes to join our healthcare associates’ team. For more information about TTEC or other jobs in Daytona Beach, Florida, visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation. As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening. TTEC is an Equal Opportunity Employer.
Cuando todo está conectado, cómo nos conectamos lo es todo... ¡Y también nos gustaría conectar contigo! Estamos buscando personal que nos ayude a brindar una atención excepcional a las y los clientes como Representante de atención al cliente en cuidados de la salud para TTEC en Daytona Beach, Florida. Sobre TTEC: Ayudamos a las marcas globales a brindar un servicio de excelencia a sus clientas y clientes, a fomentar la fidelidad de los mismos y hacer crecer su negocio. Nuestra filosofía está basada en un principio fundamental: la atención sencilla, inspirada y con sentido humano al cliente aportan un valor duradero a todas las personas involucradas. Tu puesto trae a la vida ese concepto. La vida en TTEC Como compañía global, estamos siempre en movimiento. Cuando una de nuestras empleadas o empleados se está yendo a dormir, del otro lado del mundo una compañera o compañero ya bebió su café (o té) y está lista/o para iniciar su turno. Trabajamos a un ritmo acelerado y no pretendemos mantener el statu quo. Pero tener mucho trabajo no nos impide divertirnos. Nos encanta llevar a cabo eventos de la compañía que nos permiten reunirnos y celebrar nuestros logros. También nos gusta tomarnos tiempo para desarrollarnos profesionalmente y dar a quienes lo necesitan. Por lo tanto, si estás buscando una vida llena de propósito, pasión y posibilidades de carrera, sigue leyendo... Como representante de atención al cliente de TTEC, disfrutarás de
Compañeras y compañeros de trabajo divertidas/os y talentosas/os.
Líderes de equipo con experiencia que te motivarán.
Ambiente familiar.
Eventos temáticos para el personal.
Una organización diversa con enfoque comunitario.
Desarrollo profesional y múltiples oportunidades de aprendizaje para personal con ambición.
Y sí...también los competitivos bonos por desempeño que esperas.
Tus labores ¿Te apasiona ayudar a otras personas y darles tranquilidad? Se trate de recibir respuestas prontas de las y los clientes, asesorarles con paciencia y empatía sobre productos relacionados con la salud o resolver sus problemas con una sonrisa, tú serás la diferencia para que las y los clientes tengan una experiencia excepcional. Te capacitaremos para ser una experta o experto en la materia, de modo que te sientas segura/o de brindar el más alto nivel de servicio posible. Confiamos en que ya posees el único ingrediente que no puede enseñarse a nadie: una naturaleza empática y solidaria que le brindará apoyo a nuestras clientas y clientes durante algunos de los momentos más difíciles de sus vidas. También tendrás la oportunidad de entablar nuevas amistades y de desarrollarte profesionalmente en un ambiente amigable y lleno de energía. En un día normal, tú:
Brindarás atención a las y los clientes durante todo el ciclo de vida de servicio, en el que podrías aceptar llamadas entrantes o hacer llamadas de seguimiento con respecto a alguna inquietud de la o el cliente.
Asesorarás a las clientas y los clientes sobre productos y servicios relacionados con la salud para ofrecerles las mejores soluciones para su salud y bienestar financiero.
Mantendrás la información y las cuentas de las y los clientes.
Responderás las preguntas de las y los clientes con compasión y escucha activa, y les brindarás la mejor solución, de una manera eficiente.
Resolverás con paciencia y comprensión problemas técnicos relacionados con la atención a las y los clientes.
Identificarás necesidades adicionales que pudieran tener las y los clientes, y les ayudarás a adquirir nuevos productos o servicios.
¿Por qué tú? Lo que necesitamos de ti:
Excelentes habilidades de comunicación: para nosotros esto significa que seas capaz de: adaptarte a situaciones nuevas; leer el comportamiento de otras personas; sostener conversaciones difíciles con facilidad; y calmar y resolver conflictos. En otras palabras, que poseas el don de la palabra.
La empatía es la clave: es tan importante que vale la pena repetirlo.
Capacidad para adaptarte y sobresalir en un entorno de trabajo acelerado.
Integridad para seguir los lineamientos de la HIPAA para mantener la privacidad de las y los pacientes (tal como desearías que alguien lo hiciera si se tratara de tu propia información).
Escolaridad secundaria o equivalente como mínimo.
Experiencia con MS Windows y otras aplicaciones informáticas.
Pasión y determinación para hacer una diferencia.
Únete a nuestra empresa Te invitamos a visitarnos en 260 Jimmy Ann Drive., Daytona FL. 32114, de lunes a viernes, de 9 am a 3 pm, a enviar 'TTEC' en un mensaje de texto al 97211 o a postularte hoy en línea:
Haz clic en el botón Apply now .
¿Cuál es el siguiente paso? Después de haber llenado la solicitud en línea, por favor mantente al tanto de tu correo electrónico y revísalo regularmente para obtener instrucciones.
Gracias por postularte: llegó la hora de compartir esta oportunidad con tu red y experimentar la alegría de trabajar con amigas y amigos (además de nosotros, por supuesto).
Si eres veterana o veterano militar, guardia en activo o en reserva, o cónyuge de un/a militar: Valoramos tu experiencia y creemos que estás preparada/o para desempeñarte en el mundo civil y asumir los proyectos más innovadores y exigentes de TTEC. Tu experiencia práctica con la globalización significa que estás preparada/o para interactuar con nuestros clientes, clientas y personal de todo el mundo. Superar la adversidad y adaptarte al cambio te ha preparado para desempeñarte en nuestro entorno dinámico. Estamos buscando líderes. Innovadoras e innovadores. Sabemos que ningún trabajo es tan importante como servir a tu país, pero esperamos que ofrecer una atención de excelencia a las y los clientes sea para ti otro propósito digno de alcanzar. Damos la bienvenida a buscadoras y buscadores de nuevos caminos ¿Es tiempo de cambiar de profesión? Si te has desarrollado profesionalmente como recepcionista o asistente administrativa/o, en ventas al menudeo o restaurantes y hospitalidad, creemos que posees las habilidades necesarias para unirte a nuestro equipo de agentes en cuidados de la salud. Para obtener más información sobre TTEC u otros empleos en Daytona Beach, Florida, visita TTECjobs.com o busca #ExperienceTTEC en redes sociales para participar en la conversación global. Como requisito para obtener el empleo, TTEC requiere que todo el personal contratado en los Estados Unidos apruebe exitosamente una revisión de antecedentes penales y, dependiendo de la sede y la campaña, un análisis de detección de drogas. TTEC ofrece igualdad de oportunidades laborales.
Jun 18, 2019
Full time
Bilingual Healthcare Customer Service Representative – Spanish
When everything’s connected, how we connect is everything… and we’d like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a Bilingual Healthcare Customer Service Representative - Spanish with TTEC in Daytona Beach, Florida. About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. Life at TTEC As a global company, we’re always on. When one of us is going to bed, a coworker half-way around the world has already had their coffee (or tea) and is ready to grab the baton and run with it. We work at a fast pace around here and we’re not one for keeping the status quo. But just because we’re busy, it doesn’t mean we don’t know how to have fun. We’re passionate about throwing company events that bring us together to laugh and celebrate each other’s achievements. We’re also big on taking time out for professional development and giving back. So, if you’re looking for a work-life full of purpose, passion and career potential, keep reading… As a TTEC Customer Experience Champion, You’ll Enjoy
Fun, talented and witty teammates
Knowledgeable, encouraging, and present leadership
Family-friendly environment
Free-spirited, theme-based employee events
Diverse and community-minded organization
Career-growth and lots of learning opportunities for aspiring minds
And yes…all the competitive performance bonus opportunities and benefits you’d expect
What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on health-related products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can't be taught-a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives. You'll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere. On a typical day, you’ll
Be providing full lifecycle customer service where you could accept inbound or might be calling out to provide follow up on a concern
Consult with customers on health-related products and services to provide the best solutions for their health and financial well-being
Maintain customer accounts and information
Respond to customer inquiries with compassion and active listening and support the best solution in an efficient manner
Resolve customer technical issues with patience and understanding
Identify additional needs customers may have and help them to upgrade products or services
Why You? What You Bring
Excellent communication skills – for us that means you can adapt to new and different situations, read the behavior of others, have difficult conversations with ease, and defuse and resolve conflict. In other words, you have the gift of gab
Empathy is the key – it’s so important it bears repeating
Ability to adapt and excel in a fast-paced work environment
Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
High school diploma or equivalent is the minimum and… with education… more is better
Handy with MS Windows and other computer applications
The passion and drive to make a difference
Join Us We encourage you to visit us at 260 Jimmy Ann Drive., Daytona FL. 32114, Mondays through Fridays, 9 AM to 3 PM, text ‘TTEC’ to 97211 or apply online today:
Click on the Apply Now button.
You’ve applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions.
Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).
If you’re a military veteran, active duty guard or reserves, or a military spouse We value your experience and believe you’re prepared and battlefield-ready in the civilian world to take on TTEC’s most innovative and challenging projects. Your hands-on experience with globalization means you’re prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one’s country, but we hope you’ll find delivering amazing customer experiences to be another purpose worth serving! Career Changers welcome here Time to change your career? Whether you’ve spent your career on the admin side in receptionist, assistant, or support roles or you’ve been in sales, retail, restaurant or hospitality, we believe you have the skills it takes to join our healthcare associates’ team. For more information about TTEC or other jobs in Daytona Beach, Florida, visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation. As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening. TTEC is an Equal Opportunity Employer.
Cuando todo está conectado, cómo nos conectamos lo es todo... ¡Y también nos gustaría conectar contigo! Estamos buscando personal que nos ayude a brindar una atención excepcional a las y los clientes como Representante de atención al cliente en cuidados de la salud para TTEC en Daytona Beach, Florida. Sobre TTEC: Ayudamos a las marcas globales a brindar un servicio de excelencia a sus clientas y clientes, a fomentar la fidelidad de los mismos y hacer crecer su negocio. Nuestra filosofía está basada en un principio fundamental: la atención sencilla, inspirada y con sentido humano al cliente aportan un valor duradero a todas las personas involucradas. Tu puesto trae a la vida ese concepto. La vida en TTEC Como compañía global, estamos siempre en movimiento. Cuando una de nuestras empleadas o empleados se está yendo a dormir, del otro lado del mundo una compañera o compañero ya bebió su café (o té) y está lista/o para iniciar su turno. Trabajamos a un ritmo acelerado y no pretendemos mantener el statu quo. Pero tener mucho trabajo no nos impide divertirnos. Nos encanta llevar a cabo eventos de la compañía que nos permiten reunirnos y celebrar nuestros logros. También nos gusta tomarnos tiempo para desarrollarnos profesionalmente y dar a quienes lo necesitan. Por lo tanto, si estás buscando una vida llena de propósito, pasión y posibilidades de carrera, sigue leyendo... Como representante de atención al cliente de TTEC, disfrutarás de
Compañeras y compañeros de trabajo divertidas/os y talentosas/os.
Líderes de equipo con experiencia que te motivarán.
Ambiente familiar.
Eventos temáticos para el personal.
Una organización diversa con enfoque comunitario.
Desarrollo profesional y múltiples oportunidades de aprendizaje para personal con ambición.
Y sí...también los competitivos bonos por desempeño que esperas.
Tus labores ¿Te apasiona ayudar a otras personas y darles tranquilidad? Se trate de recibir respuestas prontas de las y los clientes, asesorarles con paciencia y empatía sobre productos relacionados con la salud o resolver sus problemas con una sonrisa, tú serás la diferencia para que las y los clientes tengan una experiencia excepcional. Te capacitaremos para ser una experta o experto en la materia, de modo que te sientas segura/o de brindar el más alto nivel de servicio posible. Confiamos en que ya posees el único ingrediente que no puede enseñarse a nadie: una naturaleza empática y solidaria que le brindará apoyo a nuestras clientas y clientes durante algunos de los momentos más difíciles de sus vidas. También tendrás la oportunidad de entablar nuevas amistades y de desarrollarte profesionalmente en un ambiente amigable y lleno de energía. En un día normal, tú:
Brindarás atención a las y los clientes durante todo el ciclo de vida de servicio, en el que podrías aceptar llamadas entrantes o hacer llamadas de seguimiento con respecto a alguna inquietud de la o el cliente.
Asesorarás a las clientas y los clientes sobre productos y servicios relacionados con la salud para ofrecerles las mejores soluciones para su salud y bienestar financiero.
Mantendrás la información y las cuentas de las y los clientes.
Responderás las preguntas de las y los clientes con compasión y escucha activa, y les brindarás la mejor solución, de una manera eficiente.
Resolverás con paciencia y comprensión problemas técnicos relacionados con la atención a las y los clientes.
Identificarás necesidades adicionales que pudieran tener las y los clientes, y les ayudarás a adquirir nuevos productos o servicios.
¿Por qué tú? Lo que necesitamos de ti:
Excelentes habilidades de comunicación: para nosotros esto significa que seas capaz de: adaptarte a situaciones nuevas; leer el comportamiento de otras personas; sostener conversaciones difíciles con facilidad; y calmar y resolver conflictos. En otras palabras, que poseas el don de la palabra.
La empatía es la clave: es tan importante que vale la pena repetirlo.
Capacidad para adaptarte y sobresalir en un entorno de trabajo acelerado.
Integridad para seguir los lineamientos de la HIPAA para mantener la privacidad de las y los pacientes (tal como desearías que alguien lo hiciera si se tratara de tu propia información).
Escolaridad secundaria o equivalente como mínimo.
Experiencia con MS Windows y otras aplicaciones informáticas.
Pasión y determinación para hacer una diferencia.
Únete a nuestra empresa Te invitamos a visitarnos en 260 Jimmy Ann Drive., Daytona FL. 32114, de lunes a viernes, de 9 am a 3 pm, a enviar 'TTEC' en un mensaje de texto al 97211 o a postularte hoy en línea:
Haz clic en el botón Apply now .
¿Cuál es el siguiente paso? Después de haber llenado la solicitud en línea, por favor mantente al tanto de tu correo electrónico y revísalo regularmente para obtener instrucciones.
Gracias por postularte: llegó la hora de compartir esta oportunidad con tu red y experimentar la alegría de trabajar con amigas y amigos (además de nosotros, por supuesto).
Si eres veterana o veterano militar, guardia en activo o en reserva, o cónyuge de un/a militar: Valoramos tu experiencia y creemos que estás preparada/o para desempeñarte en el mundo civil y asumir los proyectos más innovadores y exigentes de TTEC. Tu experiencia práctica con la globalización significa que estás preparada/o para interactuar con nuestros clientes, clientas y personal de todo el mundo. Superar la adversidad y adaptarte al cambio te ha preparado para desempeñarte en nuestro entorno dinámico. Estamos buscando líderes. Innovadoras e innovadores. Sabemos que ningún trabajo es tan importante como servir a tu país, pero esperamos que ofrecer una atención de excelencia a las y los clientes sea para ti otro propósito digno de alcanzar. Damos la bienvenida a buscadoras y buscadores de nuevos caminos ¿Es tiempo de cambiar de profesión? Si te has desarrollado profesionalmente como recepcionista o asistente administrativa/o, en ventas al menudeo o restaurantes y hospitalidad, creemos que posees las habilidades necesarias para unirte a nuestro equipo de agentes en cuidados de la salud. Para obtener más información sobre TTEC u otros empleos en Daytona Beach, Florida, visita TTECjobs.com o busca #ExperienceTTEC en redes sociales para participar en la conversación global. Como requisito para obtener el empleo, TTEC requiere que todo el personal contratado en los Estados Unidos apruebe exitosamente una revisión de antecedentes penales y, dependiendo de la sede y la campaña, un análisis de detección de drogas. TTEC ofrece igualdad de oportunidades laborales.
Bilingual Healthcare Customer Service and Sales
When everything’s connected, how we connect is everything… and we’d like to connect with you too! Connect your compassionate nature, service orientation and previous customer service experience to a new career as a Bilingual Healthcare Licensed Insurance Agent with TTEC in Daytona Beach, Florida. TTEC is offering you the chance to be paid to learn a new career and gain your license all on us. About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. Life at TTEC As a global company, we’re always on. When one of us is going to bed, a coworker half-way around the world has already had their coffee (or tea) and is ready to grab the baton and run with it. We work at a fast pace around here and we’re not one for keeping the status quo. But just because we’re busy, it doesn’t mean we don’t know how to have fun. We’re passionate about throwing company events that bring us together to laugh and celebrate each other’s achievements. We’re also big on taking time out for professional development and giving back. So, if you’re looking for a work-life full of purpose, passion and career potential, keep reading… As a TTEC Customer Experience Champion, You’ll Enjoy
FREE licensing course (and you’ll be paid for your time to boot)
Flexible and growth-oriented study sessions
All state licensing exam fees covered by company
Yearly renewal of license provided by TTEC as your employer
Fun, talented and witty teammates
Knowledgeable, encouraging, supportive and present leadership
Family-friendly environment
Free-spirited, theme-based employee events
Diverse and community-minded organization
Career-growth and lots of learning opportunities for aspiring minds
And yes…all the competitive performance bonus opportunities and benefits you’d expect
What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on health-related products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can't be taught-a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives. You'll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere. Once you become a Licensed Healthcare Insurance Agent, on a typical day, you’ll
Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs
Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up
Open and maintain customer accounts and information
Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner
Resolve customer technical issues with patience and understanding
Identify additional needs customers may have and help them to upgrade products or services
Why You? What You Bring
Aptitude and tenacity to be learn about what it takes to become a licensed healthcare insurance associate including passing the state licensing exam (and yes… we will help… those who take it seriously and accept our coaching are extremely likely to pass on the first try… a few have to take it again… and yes... we’ll help you through that too!)
Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
Strong customer service orientation
Ability to adapt and excel in a fast-paced work environment
High school diploma or equivalent is the minimum and… with education… more is better
Handy with MS Windows and other computer applications
The passion and drive to make a difference
Join Us We encourage you to visit us at 260 Jimmy Ann Drive | Daytona Beach, FL 32114, Mondays through Fridays, 9 AM to 3 PM, text ‘TTEC’ to 97211 or apply online today:
Click on the Apply Now button.
You’ve applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions.
Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).
If you’re a military veteran, active duty guard or reserves, or a military spouse We value your experience and believe you’re prepared and battlefield-ready in the civilian world to take on TTEC’s most innovative and challenging projects. Your hands-on experience with globalization means you’re prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one’s country, but we hope you’ll find delivering amazing customer experiences to be another purpose worth serving! Career Changers welcome here Time to change your career? Whether you’ve spent your career on the admin side in receptionist, assistant, or support roles or you’ve been in sales, retail, restaurant or hospitality, we believe you have the skills it takes to join our healthcare associates’ team. For more information about TTEC or other jobs in Daytona Beach, Florida visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation. As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening. TTEC is an Equal Opportunity Employer.
Cuando todo está conectado, cómo nos conectamos lo es todo... ¡Y también nos gustaría conectar contigo! Conecta tu naturaleza compasiva, tu orientación al servicio y tu experiencia en atención al cliente a una nueva carrera como Agente certificada/o en seguros de salud de TTEC en Daytona Beach, Florida. TTEC te ofrece la oportunidad de obtener una remuneración económica por aprender una nueva actividad profesional y obtener tu certificación. Sobre TTEC: Ayudamos a las marcas globales a brindar un servicio de excelencia a sus clientes, a fomentar la fidelidad de los mismos y hacer crecer su negocio. Nuestra filosofía está basada en un principio fundamental: la atención sencilla, inspirada y con sentido humano al cliente aporta un valor duradero a todas las personas involucradas. Tu puesto trae a la vida ese concepto. La vida en TTEC Como compañía global, estamos siempre en movimiento. Cuando una de nuestras empleadas o empleados se está yendo a dormir, del otro lado del mundo una compañera o compañero ya bebió su café (o té) y está lista/o para iniciar su turno laboral. Trabajamos a un ritmo acelerado y no pretendemos mantener el statu quo. Pero tener mucho trabajo no nos impide divertirnos. Nos encanta llevar a cabo eventos de la compañía que nos permiten reunirnos y celebrar nuestros logros. También nos gusta tomarnos tiempo para desarrollarnos profesionalmente y dar a quienes lo necesitan. Por lo tanto, si estás buscando una vida llena de propósito, pasión y posibilidades de carrera, sigue leyendo... Como representante de atención al cliente de TTEC, disfrutarás de:
Un curso gratuito de certificación (también recibirás una remuneración durante el período de arranque).
Sesiones de estudio flexibles y orientadas al desarrollo profesional.
Todas las cuotas de los exámenes necesarios para obtener las licencias estatales correspondientes son cubiertas por la empresa.
Renovación anual de la licencia a cargo de TTEC.
Compañeras y compañeros de trabajo divertidas/os y talentosas/os.
Líderes de equipo con experiencia, que te motivarán y apoyarán.
Ambiente familiar.
Eventos temáticos para el personal.
Organización diversa con enfoque comunitario.
Desarrollo profesional y múltiples oportunidades de aprendizaje para personal con ambición.
Y sí...también los competitivos bonos por desempeño que esperas.
Tus labores ¿Te apasiona ayudar a otras personas y darles tranquilidad? Se trate de recibir respuestas prontas de las y los clientes, asesorarles con paciencia y empatía sobre productos relacionados con la salud o resolver sus problemas con una sonrisa, tú serás la diferencia para que las y los clientes tengan una experiencia excepcional. Te capacitaremos para ser una experta o experto en la materia, de modo que te sientas segura/o de brindar el más alto nivel de servicio posible. Confiamos en que ya posees el único ingrediente que no puede enseñarse a nadie: una naturaleza empática y solidaria que le brindará apoyo a nuestras clientas y clientes en algunos de los momentos más difíciles de sus vidas. También tendrás la oportunidad de entablar nuevas amistades y desarrollarte profesionalmente en un ambiente amigable y lleno de energía. Una vez que seas un/a agente certificada/o en seguros de salud, en un día normal, tú:
Ayudarás a las y los clientes a comprender sus coberturas y seleccionar los productos y servicios adecuados, así como las mejores soluciones para satisfacer sus necesidades personales y financieras de salud.
Brindarás atención a las y los clientes durante todo el ciclo de vida de servicio y ventas, en el que podrías aceptar llamadas entrantes o hacer llamadas de seguimiento.
Abrirás las cuentas de las y los clientes y mantendrás su información.
Responderás las preguntas de las y los clientes con compasión y escucha activa, y les brindarás la mejor solución, de una manera eficiente.
Resolverás con paciencia y comprensión problemas técnicos relacionados con la atención a las y los clientes.
Identificarás necesidades adicionales que pudieran tener las y los clientes, y les ayudarás a adquirir nuevos productos o servicios.
¿Por qué tú? Lo que necesitamos de ti:
Aptitud y tenacidad para aprender lo que necesitas para convertirte en un/a agente certificada/o en seguros de salud, incluyendo aprobar el examen estatal de certificación (y sí… nosotras y nosotros te ayudaremos… quienes lo tomen en serio y acepten nuestra orientación tienen muy altas posibilidades de aprobar en el primer intento… Algunas personas tienen que volverlo a tomar… y sí... ¡te ayudaremos también con eso!).
Integridad para seguir los lineamientos de la HIPAA para mantener la privacidad de las y los pacientes (tal como desearías que alguien lo hiciera si se tratara de tu propia información).
Fuerte orientación de servicio.
Capacidad para adaptarte y sobresalir en un entorno de trabajo acelerado.
Escolaridad secundaria o equivalente como mínimo.
Experiencia con MS Windows y otras aplicaciones informáticas.
La pasión y determinación para hacer una diferencia.
Únete a nuestra empresa Te invitamos a visitarnos en 260 Jimmy Ann Drive | Daytona Beach, FL 32114, de lunes a viernes, de 9 am a 3 pm; a enviar 'TTEC' en un mensaje de texto al 97211 o a postularte hoy en línea:
Haz clic en el botón Apply now .
¿Cuál es el siguiente paso? Después de haber llenado la solicitud en línea, por favor mantente al tanto de tu correo electrónico y revísalo regularmente para obtener instrucciones.
Gracias por postularte: llegó la hora de compartir esta oportunidad con tu red y experimentar la alegría de trabajar con amigas y amigos (además de nosotros, por supuesto).
Si eres veterana o veterano militar, guardia en activo o en reserva, o cónyuge de un/a militar: Valoramos tu experiencia y creemos que estás preparada/o para desempeñarte en el mundo civil y asumir los proyectos más innovadores y exigentes de TTEC. Tu experiencia práctica con la globalización significa que estás preparada/o para interactuar con nuestros clientes, clientas y personal de todo el mundo. Superar la adversidad y adaptarte al cambio te ha preparado para desempeñarte en nuestro entorno dinámico. Estamos buscando líderes. Innovadoras e innovadores. Sabemos que ningún trabajo es tan importante como servir a tu país, pero esperamos que ofrecer una atención de excelencia a las y los clientes sea para ti otro propósito digno de alcanzar. Damos la bienvenida a buscadoras y buscadores de nuevos caminos ¿Es tiempo de cambiar de profesión? Si te has desarrollado profesionalmente como recepcionista o asistente administrativa/o, en ventas al menudeo o restaurantes y hospitalidad, creemos que posees las habilidades necesarias para unirte a nuestro equipo de agentes en cuidados de la salud. Para obtener más información sobre TTEC u otros empleos en Daytona Beach, Florida visita TTECjobs.com o busca #ExperienceTTEC en redes sociales para participar en la conversación global. Como requisito para obtener el empleo, TTEC requiere que todo el personal contratado en los Estados Unidos apruebe exitosamente una revisión de antecedentes penales y, dependiendo de la sede y la campaña, un análisis de detección de drogas. TTEC ofrece igualdad de oportunidades laborales.
Jun 18, 2019
Full time
Bilingual Healthcare Customer Service and Sales
When everything’s connected, how we connect is everything… and we’d like to connect with you too! Connect your compassionate nature, service orientation and previous customer service experience to a new career as a Bilingual Healthcare Licensed Insurance Agent with TTEC in Daytona Beach, Florida. TTEC is offering you the chance to be paid to learn a new career and gain your license all on us. About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. Life at TTEC As a global company, we’re always on. When one of us is going to bed, a coworker half-way around the world has already had their coffee (or tea) and is ready to grab the baton and run with it. We work at a fast pace around here and we’re not one for keeping the status quo. But just because we’re busy, it doesn’t mean we don’t know how to have fun. We’re passionate about throwing company events that bring us together to laugh and celebrate each other’s achievements. We’re also big on taking time out for professional development and giving back. So, if you’re looking for a work-life full of purpose, passion and career potential, keep reading… As a TTEC Customer Experience Champion, You’ll Enjoy
FREE licensing course (and you’ll be paid for your time to boot)
Flexible and growth-oriented study sessions
All state licensing exam fees covered by company
Yearly renewal of license provided by TTEC as your employer
Fun, talented and witty teammates
Knowledgeable, encouraging, supportive and present leadership
Family-friendly environment
Free-spirited, theme-based employee events
Diverse and community-minded organization
Career-growth and lots of learning opportunities for aspiring minds
And yes…all the competitive performance bonus opportunities and benefits you’d expect
What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on health-related products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can't be taught-a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives. You'll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere. Once you become a Licensed Healthcare Insurance Agent, on a typical day, you’ll
Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs
Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up
Open and maintain customer accounts and information
Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner
Resolve customer technical issues with patience and understanding
Identify additional needs customers may have and help them to upgrade products or services
Why You? What You Bring
Aptitude and tenacity to be learn about what it takes to become a licensed healthcare insurance associate including passing the state licensing exam (and yes… we will help… those who take it seriously and accept our coaching are extremely likely to pass on the first try… a few have to take it again… and yes... we’ll help you through that too!)
Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
Strong customer service orientation
Ability to adapt and excel in a fast-paced work environment
High school diploma or equivalent is the minimum and… with education… more is better
Handy with MS Windows and other computer applications
The passion and drive to make a difference
Join Us We encourage you to visit us at 260 Jimmy Ann Drive | Daytona Beach, FL 32114, Mondays through Fridays, 9 AM to 3 PM, text ‘TTEC’ to 97211 or apply online today:
Click on the Apply Now button.
You’ve applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions.
Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).
If you’re a military veteran, active duty guard or reserves, or a military spouse We value your experience and believe you’re prepared and battlefield-ready in the civilian world to take on TTEC’s most innovative and challenging projects. Your hands-on experience with globalization means you’re prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one’s country, but we hope you’ll find delivering amazing customer experiences to be another purpose worth serving! Career Changers welcome here Time to change your career? Whether you’ve spent your career on the admin side in receptionist, assistant, or support roles or you’ve been in sales, retail, restaurant or hospitality, we believe you have the skills it takes to join our healthcare associates’ team. For more information about TTEC or other jobs in Daytona Beach, Florida visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation. As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening. TTEC is an Equal Opportunity Employer.
Cuando todo está conectado, cómo nos conectamos lo es todo... ¡Y también nos gustaría conectar contigo! Conecta tu naturaleza compasiva, tu orientación al servicio y tu experiencia en atención al cliente a una nueva carrera como Agente certificada/o en seguros de salud de TTEC en Daytona Beach, Florida. TTEC te ofrece la oportunidad de obtener una remuneración económica por aprender una nueva actividad profesional y obtener tu certificación. Sobre TTEC: Ayudamos a las marcas globales a brindar un servicio de excelencia a sus clientes, a fomentar la fidelidad de los mismos y hacer crecer su negocio. Nuestra filosofía está basada en un principio fundamental: la atención sencilla, inspirada y con sentido humano al cliente aporta un valor duradero a todas las personas involucradas. Tu puesto trae a la vida ese concepto. La vida en TTEC Como compañía global, estamos siempre en movimiento. Cuando una de nuestras empleadas o empleados se está yendo a dormir, del otro lado del mundo una compañera o compañero ya bebió su café (o té) y está lista/o para iniciar su turno laboral. Trabajamos a un ritmo acelerado y no pretendemos mantener el statu quo. Pero tener mucho trabajo no nos impide divertirnos. Nos encanta llevar a cabo eventos de la compañía que nos permiten reunirnos y celebrar nuestros logros. También nos gusta tomarnos tiempo para desarrollarnos profesionalmente y dar a quienes lo necesitan. Por lo tanto, si estás buscando una vida llena de propósito, pasión y posibilidades de carrera, sigue leyendo... Como representante de atención al cliente de TTEC, disfrutarás de:
Un curso gratuito de certificación (también recibirás una remuneración durante el período de arranque).
Sesiones de estudio flexibles y orientadas al desarrollo profesional.
Todas las cuotas de los exámenes necesarios para obtener las licencias estatales correspondientes son cubiertas por la empresa.
Renovación anual de la licencia a cargo de TTEC.
Compañeras y compañeros de trabajo divertidas/os y talentosas/os.
Líderes de equipo con experiencia, que te motivarán y apoyarán.
Ambiente familiar.
Eventos temáticos para el personal.
Organización diversa con enfoque comunitario.
Desarrollo profesional y múltiples oportunidades de aprendizaje para personal con ambición.
Y sí...también los competitivos bonos por desempeño que esperas.
Tus labores ¿Te apasiona ayudar a otras personas y darles tranquilidad? Se trate de recibir respuestas prontas de las y los clientes, asesorarles con paciencia y empatía sobre productos relacionados con la salud o resolver sus problemas con una sonrisa, tú serás la diferencia para que las y los clientes tengan una experiencia excepcional. Te capacitaremos para ser una experta o experto en la materia, de modo que te sientas segura/o de brindar el más alto nivel de servicio posible. Confiamos en que ya posees el único ingrediente que no puede enseñarse a nadie: una naturaleza empática y solidaria que le brindará apoyo a nuestras clientas y clientes en algunos de los momentos más difíciles de sus vidas. También tendrás la oportunidad de entablar nuevas amistades y desarrollarte profesionalmente en un ambiente amigable y lleno de energía. Una vez que seas un/a agente certificada/o en seguros de salud, en un día normal, tú:
Ayudarás a las y los clientes a comprender sus coberturas y seleccionar los productos y servicios adecuados, así como las mejores soluciones para satisfacer sus necesidades personales y financieras de salud.
Brindarás atención a las y los clientes durante todo el ciclo de vida de servicio y ventas, en el que podrías aceptar llamadas entrantes o hacer llamadas de seguimiento.
Abrirás las cuentas de las y los clientes y mantendrás su información.
Responderás las preguntas de las y los clientes con compasión y escucha activa, y les brindarás la mejor solución, de una manera eficiente.
Resolverás con paciencia y comprensión problemas técnicos relacionados con la atención a las y los clientes.
Identificarás necesidades adicionales que pudieran tener las y los clientes, y les ayudarás a adquirir nuevos productos o servicios.
¿Por qué tú? Lo que necesitamos de ti:
Aptitud y tenacidad para aprender lo que necesitas para convertirte en un/a agente certificada/o en seguros de salud, incluyendo aprobar el examen estatal de certificación (y sí… nosotras y nosotros te ayudaremos… quienes lo tomen en serio y acepten nuestra orientación tienen muy altas posibilidades de aprobar en el primer intento… Algunas personas tienen que volverlo a tomar… y sí... ¡te ayudaremos también con eso!).
Integridad para seguir los lineamientos de la HIPAA para mantener la privacidad de las y los pacientes (tal como desearías que alguien lo hiciera si se tratara de tu propia información).
Fuerte orientación de servicio.
Capacidad para adaptarte y sobresalir en un entorno de trabajo acelerado.
Escolaridad secundaria o equivalente como mínimo.
Experiencia con MS Windows y otras aplicaciones informáticas.
La pasión y determinación para hacer una diferencia.
Únete a nuestra empresa Te invitamos a visitarnos en 260 Jimmy Ann Drive | Daytona Beach, FL 32114, de lunes a viernes, de 9 am a 3 pm; a enviar 'TTEC' en un mensaje de texto al 97211 o a postularte hoy en línea:
Haz clic en el botón Apply now .
¿Cuál es el siguiente paso? Después de haber llenado la solicitud en línea, por favor mantente al tanto de tu correo electrónico y revísalo regularmente para obtener instrucciones.
Gracias por postularte: llegó la hora de compartir esta oportunidad con tu red y experimentar la alegría de trabajar con amigas y amigos (además de nosotros, por supuesto).
Si eres veterana o veterano militar, guardia en activo o en reserva, o cónyuge de un/a militar: Valoramos tu experiencia y creemos que estás preparada/o para desempeñarte en el mundo civil y asumir los proyectos más innovadores y exigentes de TTEC. Tu experiencia práctica con la globalización significa que estás preparada/o para interactuar con nuestros clientes, clientas y personal de todo el mundo. Superar la adversidad y adaptarte al cambio te ha preparado para desempeñarte en nuestro entorno dinámico. Estamos buscando líderes. Innovadoras e innovadores. Sabemos que ningún trabajo es tan importante como servir a tu país, pero esperamos que ofrecer una atención de excelencia a las y los clientes sea para ti otro propósito digno de alcanzar. Damos la bienvenida a buscadoras y buscadores de nuevos caminos ¿Es tiempo de cambiar de profesión? Si te has desarrollado profesionalmente como recepcionista o asistente administrativa/o, en ventas al menudeo o restaurantes y hospitalidad, creemos que posees las habilidades necesarias para unirte a nuestro equipo de agentes en cuidados de la salud. Para obtener más información sobre TTEC u otros empleos en Daytona Beach, Florida visita TTECjobs.com o busca #ExperienceTTEC en redes sociales para participar en la conversación global. Como requisito para obtener el empleo, TTEC requiere que todo el personal contratado en los Estados Unidos apruebe exitosamente una revisión de antecedentes penales y, dependiendo de la sede y la campaña, un análisis de detección de drogas. TTEC ofrece igualdad de oportunidades laborales.
When everything’s connected, how we connect is everything… and we’d like to connect with you too! Connect your compassionate nature, service orientation and previous customer service experience to a new career as a Bilingual Healthcare Customer Service and Sales Representative – Spanish with TTEC in Ennis, Texas. TTEC is offering you the chance to be paid to learn a new career and gain your license all on us. About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. Life at TTEC As a global company, we’re always on. When one of us is going to bed, a coworker half-way around the world has already had their coffee (or tea) and is ready to grab the baton and run with it. We work at a fast pace around here and we’re not one for keeping the status quo. But just because we’re busy, it doesn’t mean we don’t know how to have fun. We’re passionate about throwing company events that bring us together to laugh and celebrate each other’s achievements. We’re also big on taking time out for professional development and giving back. So, if you’re looking for a work-life full of purpose, passion and career potential, keep reading… As a TTEC Customer Experience Champion, You’ll Enjoy
FREE licensing course (and you’ll be paid for your time to boot) • Flexible and growth-oriented study sessions • All state licensing exam fees covered by company • Yearly renewal of license provided by TTEC as your employer • Fun, talented and witty teammates • Knowledgeable, encouraging, supportive and present leadership • Family-friendly environment • Free-spirited, theme-based employee events • Diverse and community-minded organization • Career-growth and lots of learning opportunities for aspiring minds • And yes…all the competitive performance bonus opportunities and benefits you’d expect
What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on health-related products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can't be taught-a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives. You'll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere. Once you become a Licensed Healthcare Insurance Agent, on a typical day, you’ll
Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs • Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up • Open and maintain customer accounts and information • Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner • Resolve customer technical issues with patience and understanding • Identify additional needs customers may have and help them to upgrade products or services
Why You? What You Bring
Aptitude and tenacity to be learn about what it takes to become a licensed healthcare insurance associate including passing the state licensing exam (and yes… we will help… those who take it seriously and accept our coaching are extremely likely to pass on the first try… a few have to take it again… and yes... we’ll help you through that too!) • Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared) • Strong customer service orientation • Ability to adapt and excel in a fast-paced work environment • High school diploma or equivalent is the minimum and… with education… more is better • Handy with MS Windows and other computer applications • The passion and drive to make a difference
Join Us We encourage you to visit us at 2000 US HWY 287 Bypass Ennis, TX 75119, Mondays through Fridays, 9 AM to 3 PM, text ‘TTEC’ to 97211 or apply online today: 1. Click on the Apply Now button. 2. You’ve applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions. 3. Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).
If you’re a military veteran, active duty guard or reserves, or a military spouse We value your experience and believe you’re prepared and battlefield-ready in the civilian world to take on TTEC’s most innovative and challenging projects. Your hands-on experience with globalization means you’re prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one’s country, but we hope you’ll find delivering amazing customer experiences to be another purpose worth serving! Career Changers welcome here Time to change your career? Whether you’ve spent your career on the admin side in receptionist, assistant, or support roles or you’ve been in sales, retail, restaurant or hospitality, we believe you have the skills it takes to join our healthcare associates’ team. For more information about TTEC or other jobs in Ennis, Texas, visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation. As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening. TTEC is an Equal Opportunity Employer. Cuando todo está conectado, cómo nos conectamos lo es todo... ¡Y también nos gustaría conectar contigo! Conecta tu naturaleza compasiva, tu orientación al servicio y tu experiencia en atención al cliente a una nueva carrera como Agente certificada/o en seguros de salud de TTEC en Ennis, Texas. TTEC te ofrece la oportunidad de obtener una remuneración económica por aprender una nueva actividad profesional y obtener tu certificación. Sobre TTEC: Ayudamos a las marcas globales a brindar un servicio de excelencia a sus clientes, a fomentar la fidelidad de los mismos y hacer crecer su negocio. Nuestra filosofía está basada en un principio fundamental: la atención sencilla, inspirada y con sentido humano al cliente aporta un valor duradero a todas las personas involucradas. Tu puesto trae a la vida ese concepto. La vida en TTEC Como compañía global, estamos siempre en movimiento. Cuando una de nuestras empleadas o empleados se está yendo a dormir, del otro lado del mundo una compañera o compañero ya bebió su café (o té) y está lista/o para iniciar su turno laboral. Trabajamos a un ritmo acelerado y no pretendemos mantener el statu quo. Pero tener mucho trabajo no nos impide divertirnos. Nos encanta llevar a cabo eventos de la compañía que nos permiten reunirnos y celebrar nuestros logros. También nos gusta tomarnos tiempo para desarrollarnos profesionalmente y dar a quienes lo necesitan. Por lo tanto, si estás buscando una vida llena de propósito, pasión y posibilidades de carrera, sigue leyendo... Como representante de atención al cliente de TTEC, disfrutarás de:
Un curso gratuito de certificación (también recibirás una remuneración durante el período de arranque). • Sesiones de estudio flexibles y orientadas al desarrollo profesional. • Todas las cuotas de los exámenes necesarios para obtener las licencias estatales correspondientes son cubiertas por la empresa. • Renovación anual de la licencia a cargo de TTEC. • Compañeras y compañeros de trabajo divertidas/os y talentosas/os. • Líderes de equipo con experiencia, que te motivarán y apoyarán. • Ambiente familiar. • Eventos temáticos para el personal. • Organización diversa con enfoque comunitario. • Desarrollo profesional y múltiples oportunidades de aprendizaje para personal con ambición. • Y sí...también los competitivos bonos por desempeño que esperas.
Tus labores ¿Te apasiona ayudar a otras personas y darles tranquilidad? Se trate de recibir respuestas prontas de las y los clientes, asesorarles con paciencia y empatía sobre productos relacionados con la salud o resolver sus problemas con una sonrisa, tú serás la diferencia para que las y los clientes tengan una experiencia excepcional. Te capacitaremos para ser una experta o experto en la materia, de modo que te sientas segura/o de brindar el más alto nivel de servicio posible. Confiamos en que ya posees el único ingrediente que no puede enseñarse a nadie: una naturaleza empática y solidaria que le brindará apoyo a nuestras clientas y clientes en algunos de los momentos más difíciles de sus vidas. También tendrás la oportunidad de entablar nuevas amistades y desarrollarte profesionalmente en un ambiente amigable y lleno de energía. Una vez que seas un/a agente certificada/o en seguros de salud, en un día normal, tú:
Ayudarás a las y los clientes a comprender sus coberturas y seleccionar los productos y servicios adecuados, así como las mejores soluciones para satisfacer sus necesidades personales y financieras de salud. • Brindarás atención a las y los clientes durante todo el ciclo de vida de servicio y ventas, en el que podrías aceptar llamadas entrantes o hacer llamadas de seguimiento. • Abrirás las cuentas de las y los clientes y mantendrás su información. • Responderás las preguntas de las y los clientes con compasión y escucha activa, y les brindarás la mejor solución, de una manera eficiente. • Resolverás con paciencia y comprensión problemas técnicos relacionados con la atención a las y los clientes. • Identificarás necesidades adicionales que pudieran tener las y los clientes, y les ayudarás a adquirir nuevos productos o servicios.
¿Por qué tú? Lo que necesitamos de ti:
Aptitud y tenacidad para aprender lo que necesitas para convertirte en un/a agente certificada/o en seguros de salud, incluyendo aprobar el examen estatal de certificación (y sí… nosotras y nosotros te ayudaremos… quienes lo tomen en serio y acepten nuestra orientación tienen muy altas posibilidades de aprobar en el primer intento… Algunas personas tienen que volverlo a tomar… y sí... ¡te ayudaremos también con eso!). • Integridad para seguir los lineamientos de la HIPAA para mantener la privacidad de las y los pacientes (tal como desearías que alguien lo hiciera si se tratara de tu propia información). • Fuerte orientación de servicio. • Capacidad para adaptarte y sobresalir en un entorno de trabajo acelerado. • Escolaridad secundaria o equivalente como mínimo. • Experiencia con MS Windows y otras aplicaciones informáticas. • La pasión y determinación para hacer una diferencia.
Únete a nuestra empresa Te invitamos a visitarnos en 2000 US HWY 287 Bypass Ennis, TX 75119, de lunes a viernes, de 9 am a 3 pm; a enviar 'TTEC' en un mensaje de texto al 97211 o a postularte hoy en línea: 1. Haz clic en el botón Apply now. 2. ¿Cuál es el siguiente paso? Después de haber llenado la solicitud en línea, por favor mantente al tanto de tu correo electrónico y revísalo regularmente para obtener instrucciones. 3. Gracias por postularte: llegó la hora de compartir esta oportunidad con tu red y experimentar la alegría de trabajar con amigas y amigos (además de nosotros, por supuesto).
Si eres veterana o veterano militar, guardia en activo o en reserva, o cónyuge de un/a militar: Valoramos tu experiencia y creemos que estás preparada/o para desempeñarte en el mundo civil y asumir los proyectos más innovadores y exigentes de TTEC. Tu experiencia práctica con la globalización significa que estás preparada/o para interactuar con nuestros clientes, clientas y personal de todo el mundo. Superar la adversidad y adaptarte al cambio te ha preparado para desempeñarte en nuestro entorno dinámico. Estamos buscando líderes. Innovadoras e innovadores. Sabemos que ningún trabajo es tan importante como servir a tu país, pero esperamos que ofrecer una atención de excelencia a las y los clientes sea para ti otro propósito digno de alcanzar. Damos la bienvenida a buscadoras y buscadores de nuevos caminos ¿Es tiempo de cambiar de profesión? Si te has desarrollado profesionalmente como recepcionista o asistente administrativa/o, en ventas al menudeo o restaurantes y hospitalidad, creemos que posees las habilidades necesarias para unirte a nuestro equipo de agentes en cuidados de la salud. Para obtener más información sobre TTEC u otros empleos en Ennis, Texas, visita TTECjobs.com o busca #ExperienceTTEC en redes sociales para participar en la conversación global. Como requisito para obtener el empleo, TTEC requiere que todo el personal contratado en los Estados Unidos apruebe exitosamente una revisión de antecedentes penales y, dependiendo de la sede y la campaña, un análisis de detección de drogas. TTEC ofrece igualdad de oportunidades laborales.
Jun 18, 2019
Full time
When everything’s connected, how we connect is everything… and we’d like to connect with you too! Connect your compassionate nature, service orientation and previous customer service experience to a new career as a Bilingual Healthcare Customer Service and Sales Representative – Spanish with TTEC in Ennis, Texas. TTEC is offering you the chance to be paid to learn a new career and gain your license all on us. About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. Life at TTEC As a global company, we’re always on. When one of us is going to bed, a coworker half-way around the world has already had their coffee (or tea) and is ready to grab the baton and run with it. We work at a fast pace around here and we’re not one for keeping the status quo. But just because we’re busy, it doesn’t mean we don’t know how to have fun. We’re passionate about throwing company events that bring us together to laugh and celebrate each other’s achievements. We’re also big on taking time out for professional development and giving back. So, if you’re looking for a work-life full of purpose, passion and career potential, keep reading… As a TTEC Customer Experience Champion, You’ll Enjoy
FREE licensing course (and you’ll be paid for your time to boot) • Flexible and growth-oriented study sessions • All state licensing exam fees covered by company • Yearly renewal of license provided by TTEC as your employer • Fun, talented and witty teammates • Knowledgeable, encouraging, supportive and present leadership • Family-friendly environment • Free-spirited, theme-based employee events • Diverse and community-minded organization • Career-growth and lots of learning opportunities for aspiring minds • And yes…all the competitive performance bonus opportunities and benefits you’d expect
What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on health-related products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can't be taught-a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives. You'll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere. Once you become a Licensed Healthcare Insurance Agent, on a typical day, you’ll
Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs • Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up • Open and maintain customer accounts and information • Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner • Resolve customer technical issues with patience and understanding • Identify additional needs customers may have and help them to upgrade products or services
Why You? What You Bring
Aptitude and tenacity to be learn about what it takes to become a licensed healthcare insurance associate including passing the state licensing exam (and yes… we will help… those who take it seriously and accept our coaching are extremely likely to pass on the first try… a few have to take it again… and yes... we’ll help you through that too!) • Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared) • Strong customer service orientation • Ability to adapt and excel in a fast-paced work environment • High school diploma or equivalent is the minimum and… with education… more is better • Handy with MS Windows and other computer applications • The passion and drive to make a difference
Join Us We encourage you to visit us at 2000 US HWY 287 Bypass Ennis, TX 75119, Mondays through Fridays, 9 AM to 3 PM, text ‘TTEC’ to 97211 or apply online today: 1. Click on the Apply Now button. 2. You’ve applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions. 3. Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).
If you’re a military veteran, active duty guard or reserves, or a military spouse We value your experience and believe you’re prepared and battlefield-ready in the civilian world to take on TTEC’s most innovative and challenging projects. Your hands-on experience with globalization means you’re prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one’s country, but we hope you’ll find delivering amazing customer experiences to be another purpose worth serving! Career Changers welcome here Time to change your career? Whether you’ve spent your career on the admin side in receptionist, assistant, or support roles or you’ve been in sales, retail, restaurant or hospitality, we believe you have the skills it takes to join our healthcare associates’ team. For more information about TTEC or other jobs in Ennis, Texas, visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation. As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening. TTEC is an Equal Opportunity Employer. Cuando todo está conectado, cómo nos conectamos lo es todo... ¡Y también nos gustaría conectar contigo! Conecta tu naturaleza compasiva, tu orientación al servicio y tu experiencia en atención al cliente a una nueva carrera como Agente certificada/o en seguros de salud de TTEC en Ennis, Texas. TTEC te ofrece la oportunidad de obtener una remuneración económica por aprender una nueva actividad profesional y obtener tu certificación. Sobre TTEC: Ayudamos a las marcas globales a brindar un servicio de excelencia a sus clientes, a fomentar la fidelidad de los mismos y hacer crecer su negocio. Nuestra filosofía está basada en un principio fundamental: la atención sencilla, inspirada y con sentido humano al cliente aporta un valor duradero a todas las personas involucradas. Tu puesto trae a la vida ese concepto. La vida en TTEC Como compañía global, estamos siempre en movimiento. Cuando una de nuestras empleadas o empleados se está yendo a dormir, del otro lado del mundo una compañera o compañero ya bebió su café (o té) y está lista/o para iniciar su turno laboral. Trabajamos a un ritmo acelerado y no pretendemos mantener el statu quo. Pero tener mucho trabajo no nos impide divertirnos. Nos encanta llevar a cabo eventos de la compañía que nos permiten reunirnos y celebrar nuestros logros. También nos gusta tomarnos tiempo para desarrollarnos profesionalmente y dar a quienes lo necesitan. Por lo tanto, si estás buscando una vida llena de propósito, pasión y posibilidades de carrera, sigue leyendo... Como representante de atención al cliente de TTEC, disfrutarás de:
Un curso gratuito de certificación (también recibirás una remuneración durante el período de arranque). • Sesiones de estudio flexibles y orientadas al desarrollo profesional. • Todas las cuotas de los exámenes necesarios para obtener las licencias estatales correspondientes son cubiertas por la empresa. • Renovación anual de la licencia a cargo de TTEC. • Compañeras y compañeros de trabajo divertidas/os y talentosas/os. • Líderes de equipo con experiencia, que te motivarán y apoyarán. • Ambiente familiar. • Eventos temáticos para el personal. • Organización diversa con enfoque comunitario. • Desarrollo profesional y múltiples oportunidades de aprendizaje para personal con ambición. • Y sí...también los competitivos bonos por desempeño que esperas.
Tus labores ¿Te apasiona ayudar a otras personas y darles tranquilidad? Se trate de recibir respuestas prontas de las y los clientes, asesorarles con paciencia y empatía sobre productos relacionados con la salud o resolver sus problemas con una sonrisa, tú serás la diferencia para que las y los clientes tengan una experiencia excepcional. Te capacitaremos para ser una experta o experto en la materia, de modo que te sientas segura/o de brindar el más alto nivel de servicio posible. Confiamos en que ya posees el único ingrediente que no puede enseñarse a nadie: una naturaleza empática y solidaria que le brindará apoyo a nuestras clientas y clientes en algunos de los momentos más difíciles de sus vidas. También tendrás la oportunidad de entablar nuevas amistades y desarrollarte profesionalmente en un ambiente amigable y lleno de energía. Una vez que seas un/a agente certificada/o en seguros de salud, en un día normal, tú:
Ayudarás a las y los clientes a comprender sus coberturas y seleccionar los productos y servicios adecuados, así como las mejores soluciones para satisfacer sus necesidades personales y financieras de salud. • Brindarás atención a las y los clientes durante todo el ciclo de vida de servicio y ventas, en el que podrías aceptar llamadas entrantes o hacer llamadas de seguimiento. • Abrirás las cuentas de las y los clientes y mantendrás su información. • Responderás las preguntas de las y los clientes con compasión y escucha activa, y les brindarás la mejor solución, de una manera eficiente. • Resolverás con paciencia y comprensión problemas técnicos relacionados con la atención a las y los clientes. • Identificarás necesidades adicionales que pudieran tener las y los clientes, y les ayudarás a adquirir nuevos productos o servicios.
¿Por qué tú? Lo que necesitamos de ti:
Aptitud y tenacidad para aprender lo que necesitas para convertirte en un/a agente certificada/o en seguros de salud, incluyendo aprobar el examen estatal de certificación (y sí… nosotras y nosotros te ayudaremos… quienes lo tomen en serio y acepten nuestra orientación tienen muy altas posibilidades de aprobar en el primer intento… Algunas personas tienen que volverlo a tomar… y sí... ¡te ayudaremos también con eso!). • Integridad para seguir los lineamientos de la HIPAA para mantener la privacidad de las y los pacientes (tal como desearías que alguien lo hiciera si se tratara de tu propia información). • Fuerte orientación de servicio. • Capacidad para adaptarte y sobresalir en un entorno de trabajo acelerado. • Escolaridad secundaria o equivalente como mínimo. • Experiencia con MS Windows y otras aplicaciones informáticas. • La pasión y determinación para hacer una diferencia.
Únete a nuestra empresa Te invitamos a visitarnos en 2000 US HWY 287 Bypass Ennis, TX 75119, de lunes a viernes, de 9 am a 3 pm; a enviar 'TTEC' en un mensaje de texto al 97211 o a postularte hoy en línea: 1. Haz clic en el botón Apply now. 2. ¿Cuál es el siguiente paso? Después de haber llenado la solicitud en línea, por favor mantente al tanto de tu correo electrónico y revísalo regularmente para obtener instrucciones. 3. Gracias por postularte: llegó la hora de compartir esta oportunidad con tu red y experimentar la alegría de trabajar con amigas y amigos (además de nosotros, por supuesto).
Si eres veterana o veterano militar, guardia en activo o en reserva, o cónyuge de un/a militar: Valoramos tu experiencia y creemos que estás preparada/o para desempeñarte en el mundo civil y asumir los proyectos más innovadores y exigentes de TTEC. Tu experiencia práctica con la globalización significa que estás preparada/o para interactuar con nuestros clientes, clientas y personal de todo el mundo. Superar la adversidad y adaptarte al cambio te ha preparado para desempeñarte en nuestro entorno dinámico. Estamos buscando líderes. Innovadoras e innovadores. Sabemos que ningún trabajo es tan importante como servir a tu país, pero esperamos que ofrecer una atención de excelencia a las y los clientes sea para ti otro propósito digno de alcanzar. Damos la bienvenida a buscadoras y buscadores de nuevos caminos ¿Es tiempo de cambiar de profesión? Si te has desarrollado profesionalmente como recepcionista o asistente administrativa/o, en ventas al menudeo o restaurantes y hospitalidad, creemos que posees las habilidades necesarias para unirte a nuestro equipo de agentes en cuidados de la salud. Para obtener más información sobre TTEC u otros empleos en Ennis, Texas, visita TTECjobs.com o busca #ExperienceTTEC en redes sociales para participar en la conversación global. Como requisito para obtener el empleo, TTEC requiere que todo el personal contratado en los Estados Unidos apruebe exitosamente una revisión de antecedentes penales y, dependiendo de la sede y la campaña, un análisis de detección de drogas. TTEC ofrece igualdad de oportunidades laborales.
When everything’s connected, how we connect is everything… and we’d like to connect with you too! We are looking for you to provide exceptional customer experiences as a Bilingual Healthcare Licensed Insurance Agent - Spanish with TTEC in Ennis, Texas. About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. Life at TTEC As a global company, we’re always on. When one of us is going to bed, a coworker half-way around the world has already had their coffee (or tea) and is ready to grab the baton and run with it. We work at a fast pace around here and we’re not one for keeping the status quo. But just because we’re busy, it doesn’t mean we don’t know how to have fun. We’re passionate about throwing company events that bring us together to laugh and celebrate each other’s achievements. We’re also big on taking time out for professional development and giving back. So, if you’re looking for a work-life full of purpose, passion and career potential, keep reading… As a TTEC Healthcare Licensed Insurance Agent, You’ll Enjoy
All license fees provided by TTEC as your employer • Continuing education paid by TTEC • Fun, talented and witty teammates • Knowledgeable, encouraging, supportive and present leadership • Family-friendly environment • Free-spirited, theme-based employee events • Diverse and community-minded organization • Career-growth and lots of learning opportunities for aspiring minds • And yes…all the competitive performance bonus opportunities and benefits you’d expect
What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on health-related products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can't be taught-a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives. You'll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere. On a typical day, you’ll
Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs • Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up • Open and maintain customer accounts and information • Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner • Resolve customer technical issues with patience and understanding • Identify additional needs customers may have and help them to upgrade products or services
Why You? What You Bring
Current Health insurance license • Minimum six (6) months sales experience • Ability to adapt and excel in a fast-paced work environment • Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared) • High school diploma or equivalent is the minimum and… with education… more is better • Handy with MS Windows and other computer applications • The passion and drive to make a difference
Join Us We encourage you to visit us at 2000 US HWY 287 Bypass Ennis, TX 75119, Mondays through Fridays, 9 AM to 3 PM, text ‘TTEC’ to 97211 or apply online today: 1. Click on the Apply Now button. 2. You’ve applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions. 3. Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).
If you’re a military veteran, active duty guard or reserves, or a military spouse We value your experience and believe you’re prepared and battlefield-ready in the civilian world to take on TTEC’s most innovative and challenging projects. Your hands-on experience with globalization means you’re prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one’s country, but we hope you’ll find delivering amazing customer experiences to be another purpose worth serving! Career Changers welcome here Time to change your career? Whether you’ve spent your career on the admin side in receptionist, assistant, or support roles or you’ve been in sales, retail, restaurant or hospitality, we believe you have the skills it takes to join our healthcare associates’ team. For more information about TTEC or other jobs in Ennis, Texas, visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation. As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening. TTEC is an Equal Opportunity Employer
Cuando todo está conectado, cómo nos conectamos lo es todo... ¡Y también nos gustaría conectar contigo! Te estamos buscando para que nos ayudes a brindar una atención excepcional a las y los clientes como Agente certificada/o en seguros de salud de TTEC en Ennis, Texas. Sobre TTEC: Ayudamos a las marcas globales a brindar un servicio de excelencia a sus clientes, a fomentar la fidelidad de los mismos y hacer crecer su negocio. Nuestra filosofía está basada en un principio fundamental: la atención sencilla, inspirada y con sentido humano al cliente aporta un valor duradero a todas las personas involucradas. Tu puesto trae a la vida ese concepto. La vida en TTEC Como compañía global, estamos siempre en movimiento. Cuando una de nuestras empleadas o empleados se está yendo a dormir, del otro lado del mundo una compañera o compañero ya bebió su café (o té) y está lista/o para iniciar su turno. Trabajamos a un ritmo acelerado y no pretendemos mantener el statu quo. Pero tener mucho trabajo no nos impide divertirnos. Nos encanta llevar a cabo eventos de la compañía que nos permiten reunirnos y celebrar nuestros logros. También nos gusta tomarnos tiempo para desarrollarnos profesionalmente y dar a quienes lo necesitan. Por lo tanto, si estás buscando una vida llena de propósito, pasión y posibilidades de carrera, sigue leyendo... Como Agente certificada/o en seguros de salud de TTEC, disfrutarás:
Del pago de todas las cuotas de certificación por parte de TTEC. • Formación continua pagada por TTEC. • Compañeras y compañeros de trabajo divertidas/os y talentosas/os. • Líderes de equipo con experiencia, que te motivarán y apoyarán. • Ambiente familiar. • Eventos temáticos para el personal. • Organización diversa con enfoque comunitario. • Desarrollo profesional y múltiples oportunidades de aprendizaje para personal con ambición. • Y sí...también los competitivos bonos por desempeño que esperas.
Tus labores ¿Te apasiona ayudar a otras personas y darles tranquilidad? Se trate de recibir respuestas prontas de las y los clientes, asesorarles con paciencia y empatía sobre productos relacionados con la salud o resolver sus problemas con una sonrisa, tú serás la diferencia para que las y los clientes tengan una experiencia excepcional. Te capacitaremos para ser una experta o experto en la materia, de modo que te sientas segura/o de brindar el más alto nivel de servicio posible. Confiamos en que ya posees el único ingrediente que no puede enseñarse a nadie: una naturaleza empática y solidaria que le brindará apoyo a nuestras clientas y clientes durante algunos de los momentos más difíciles de sus vidas. También tendrás la oportunidad de entablar nuevas amistades y de desarrollarte profesionalmente en un ambiente amigable y lleno de energía. En un día normal, tú:
Ayudarás a las y los clientes a entender sus coberturas y seleccionar los productos y servicios adecuados, así como las mejores soluciones para satisfacer sus necesidades personales y financieras de salud. • Brindarás atención a las y los clientes durante todo el ciclo de vida de servicio y ventas, en el que podrías aceptar llamadas entrantes o hacer llamadas de seguimiento. • Abrirás las cuentas de las y los clientes y mantendrás su información. • Responderás las preguntas de las y los clientes con compasión y escucha activa, y les brindarás la mejor solución, de una manera eficiente. • Resolverás con paciencia y comprensión problemas técnicos relacionados con la atención a las y los clientes. • Identificarás necesidades adicionales que pudieran tener las y los clientes, y les ayudarás a adquirir nuevos productos o servicios.
¿Por qué tú? Lo que necesitamos de ti:
Licencia de seguros de salud vigente. • Mínimo seis (6) meses de experiencia en ventas. • Capacidad para adaptarte y sobresalir en un entorno de trabajo acelerado. • Integridad para seguir los lineamientos de la HIPAA para mantener la privacidad de las y los pacientes (tal como desearías que alguien lo hiciera si se tratara de tu propia información). • Escolaridad secundaria o equivalente como mínimo. • Experiencia con MS Windows y otras aplicaciones informáticas. • La pasión y determinación para hacer una diferencia.
Únete a nuestra empresa Te invitamos a visitarnos en 2000 US HWY 287 Bypass Ennis, TX 75119, de lunes a viernes, de 9 am a 3 pm, a enviar 'TTEC' en un mensaje de texto al 97211 o a postularte hoy en línea: 1. Haz clic en el botón Apply now. 2. ¿Cuál es el siguiente paso? Después de haber llenado la solicitud en línea, por favor mantente al tanto de tu correo electrónico y revísalo regularmente para obtener instrucciones. 3. Gracias por postularte: llegó la hora de compartir esta oportunidad con tu red y experimentar la alegría de trabajar con amigas y amigos (además de nosotros, por supuesto).
Si eres veterana o veterano militar, guardia en activo o en reserva, o cónyuge de un/a militar: Valoramos tu experiencia y creemos que estás preparada/o para desempeñarte en el mundo civil y asumir los proyectos más innovadores y exigentes de TTEC. Tu experiencia práctica con la globalización significa que estás preparada/o para interactuar con nuestros clientes, clientas y personal de todo el mundo. Superar la adversidad y adaptarte al cambio te ha preparado para desempeñarte en nuestro entorno dinámico. Estamos buscando líderes. Innovadoras e innovadores. Sabemos que ningún trabajo es tan importante como servir a tu país, pero esperamos que ofrecer una atención de excelencia a las y los clientes sea para ti otro propósito digno de alcanzar. Damos la bienvenida a buscadoras y buscadores de nuevos caminos ¿Es tiempo de cambiar de profesión? Si te has desarrollado profesionalmente como recepcionista o asistente administrativa/o, o en ventas al menudeo, restaurantes y hospitalidad, creemos que posees las habilidades necesarias para unirte a nuestro equipo de agentes en cuidados de la salud. Para obtener más información sobre TTEC u otros empleos en Ennis, Texas, visita TTECjobs.com o busca #ExperienceTTEC en redes sociales para participar en la conversación global. Como requisito para obtener el empleo, TTEC requiere que todo el personal contratado en los Estados Unidos apruebe exitosamente una revisión de antecedentes penales y, dependiendo de la sede y la campaña, un análisis de detección de drogas. TTEC ofrece igualdad de oportunidades laborales.
Jun 18, 2019
Full time
When everything’s connected, how we connect is everything… and we’d like to connect with you too! We are looking for you to provide exceptional customer experiences as a Bilingual Healthcare Licensed Insurance Agent - Spanish with TTEC in Ennis, Texas. About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. Life at TTEC As a global company, we’re always on. When one of us is going to bed, a coworker half-way around the world has already had their coffee (or tea) and is ready to grab the baton and run with it. We work at a fast pace around here and we’re not one for keeping the status quo. But just because we’re busy, it doesn’t mean we don’t know how to have fun. We’re passionate about throwing company events that bring us together to laugh and celebrate each other’s achievements. We’re also big on taking time out for professional development and giving back. So, if you’re looking for a work-life full of purpose, passion and career potential, keep reading… As a TTEC Healthcare Licensed Insurance Agent, You’ll Enjoy
All license fees provided by TTEC as your employer • Continuing education paid by TTEC • Fun, talented and witty teammates • Knowledgeable, encouraging, supportive and present leadership • Family-friendly environment • Free-spirited, theme-based employee events • Diverse and community-minded organization • Career-growth and lots of learning opportunities for aspiring minds • And yes…all the competitive performance bonus opportunities and benefits you’d expect
What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on health-related products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can't be taught-a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives. You'll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere. On a typical day, you’ll
Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs • Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up • Open and maintain customer accounts and information • Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner • Resolve customer technical issues with patience and understanding • Identify additional needs customers may have and help them to upgrade products or services
Why You? What You Bring
Current Health insurance license • Minimum six (6) months sales experience • Ability to adapt and excel in a fast-paced work environment • Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared) • High school diploma or equivalent is the minimum and… with education… more is better • Handy with MS Windows and other computer applications • The passion and drive to make a difference
Join Us We encourage you to visit us at 2000 US HWY 287 Bypass Ennis, TX 75119, Mondays through Fridays, 9 AM to 3 PM, text ‘TTEC’ to 97211 or apply online today: 1. Click on the Apply Now button. 2. You’ve applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions. 3. Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).
If you’re a military veteran, active duty guard or reserves, or a military spouse We value your experience and believe you’re prepared and battlefield-ready in the civilian world to take on TTEC’s most innovative and challenging projects. Your hands-on experience with globalization means you’re prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one’s country, but we hope you’ll find delivering amazing customer experiences to be another purpose worth serving! Career Changers welcome here Time to change your career? Whether you’ve spent your career on the admin side in receptionist, assistant, or support roles or you’ve been in sales, retail, restaurant or hospitality, we believe you have the skills it takes to join our healthcare associates’ team. For more information about TTEC or other jobs in Ennis, Texas, visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation. As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening. TTEC is an Equal Opportunity Employer
Cuando todo está conectado, cómo nos conectamos lo es todo... ¡Y también nos gustaría conectar contigo! Te estamos buscando para que nos ayudes a brindar una atención excepcional a las y los clientes como Agente certificada/o en seguros de salud de TTEC en Ennis, Texas. Sobre TTEC: Ayudamos a las marcas globales a brindar un servicio de excelencia a sus clientes, a fomentar la fidelidad de los mismos y hacer crecer su negocio. Nuestra filosofía está basada en un principio fundamental: la atención sencilla, inspirada y con sentido humano al cliente aporta un valor duradero a todas las personas involucradas. Tu puesto trae a la vida ese concepto. La vida en TTEC Como compañía global, estamos siempre en movimiento. Cuando una de nuestras empleadas o empleados se está yendo a dormir, del otro lado del mundo una compañera o compañero ya bebió su café (o té) y está lista/o para iniciar su turno. Trabajamos a un ritmo acelerado y no pretendemos mantener el statu quo. Pero tener mucho trabajo no nos impide divertirnos. Nos encanta llevar a cabo eventos de la compañía que nos permiten reunirnos y celebrar nuestros logros. También nos gusta tomarnos tiempo para desarrollarnos profesionalmente y dar a quienes lo necesitan. Por lo tanto, si estás buscando una vida llena de propósito, pasión y posibilidades de carrera, sigue leyendo... Como Agente certificada/o en seguros de salud de TTEC, disfrutarás:
Del pago de todas las cuotas de certificación por parte de TTEC. • Formación continua pagada por TTEC. • Compañeras y compañeros de trabajo divertidas/os y talentosas/os. • Líderes de equipo con experiencia, que te motivarán y apoyarán. • Ambiente familiar. • Eventos temáticos para el personal. • Organización diversa con enfoque comunitario. • Desarrollo profesional y múltiples oportunidades de aprendizaje para personal con ambición. • Y sí...también los competitivos bonos por desempeño que esperas.
Tus labores ¿Te apasiona ayudar a otras personas y darles tranquilidad? Se trate de recibir respuestas prontas de las y los clientes, asesorarles con paciencia y empatía sobre productos relacionados con la salud o resolver sus problemas con una sonrisa, tú serás la diferencia para que las y los clientes tengan una experiencia excepcional. Te capacitaremos para ser una experta o experto en la materia, de modo que te sientas segura/o de brindar el más alto nivel de servicio posible. Confiamos en que ya posees el único ingrediente que no puede enseñarse a nadie: una naturaleza empática y solidaria que le brindará apoyo a nuestras clientas y clientes durante algunos de los momentos más difíciles de sus vidas. También tendrás la oportunidad de entablar nuevas amistades y de desarrollarte profesionalmente en un ambiente amigable y lleno de energía. En un día normal, tú:
Ayudarás a las y los clientes a entender sus coberturas y seleccionar los productos y servicios adecuados, así como las mejores soluciones para satisfacer sus necesidades personales y financieras de salud. • Brindarás atención a las y los clientes durante todo el ciclo de vida de servicio y ventas, en el que podrías aceptar llamadas entrantes o hacer llamadas de seguimiento. • Abrirás las cuentas de las y los clientes y mantendrás su información. • Responderás las preguntas de las y los clientes con compasión y escucha activa, y les brindarás la mejor solución, de una manera eficiente. • Resolverás con paciencia y comprensión problemas técnicos relacionados con la atención a las y los clientes. • Identificarás necesidades adicionales que pudieran tener las y los clientes, y les ayudarás a adquirir nuevos productos o servicios.
¿Por qué tú? Lo que necesitamos de ti:
Licencia de seguros de salud vigente. • Mínimo seis (6) meses de experiencia en ventas. • Capacidad para adaptarte y sobresalir en un entorno de trabajo acelerado. • Integridad para seguir los lineamientos de la HIPAA para mantener la privacidad de las y los pacientes (tal como desearías que alguien lo hiciera si se tratara de tu propia información). • Escolaridad secundaria o equivalente como mínimo. • Experiencia con MS Windows y otras aplicaciones informáticas. • La pasión y determinación para hacer una diferencia.
Únete a nuestra empresa Te invitamos a visitarnos en 2000 US HWY 287 Bypass Ennis, TX 75119, de lunes a viernes, de 9 am a 3 pm, a enviar 'TTEC' en un mensaje de texto al 97211 o a postularte hoy en línea: 1. Haz clic en el botón Apply now. 2. ¿Cuál es el siguiente paso? Después de haber llenado la solicitud en línea, por favor mantente al tanto de tu correo electrónico y revísalo regularmente para obtener instrucciones. 3. Gracias por postularte: llegó la hora de compartir esta oportunidad con tu red y experimentar la alegría de trabajar con amigas y amigos (además de nosotros, por supuesto).
Si eres veterana o veterano militar, guardia en activo o en reserva, o cónyuge de un/a militar: Valoramos tu experiencia y creemos que estás preparada/o para desempeñarte en el mundo civil y asumir los proyectos más innovadores y exigentes de TTEC. Tu experiencia práctica con la globalización significa que estás preparada/o para interactuar con nuestros clientes, clientas y personal de todo el mundo. Superar la adversidad y adaptarte al cambio te ha preparado para desempeñarte en nuestro entorno dinámico. Estamos buscando líderes. Innovadoras e innovadores. Sabemos que ningún trabajo es tan importante como servir a tu país, pero esperamos que ofrecer una atención de excelencia a las y los clientes sea para ti otro propósito digno de alcanzar. Damos la bienvenida a buscadoras y buscadores de nuevos caminos ¿Es tiempo de cambiar de profesión? Si te has desarrollado profesionalmente como recepcionista o asistente administrativa/o, o en ventas al menudeo, restaurantes y hospitalidad, creemos que posees las habilidades necesarias para unirte a nuestro equipo de agentes en cuidados de la salud. Para obtener más información sobre TTEC u otros empleos en Ennis, Texas, visita TTECjobs.com o busca #ExperienceTTEC en redes sociales para participar en la conversación global. Como requisito para obtener el empleo, TTEC requiere que todo el personal contratado en los Estados Unidos apruebe exitosamente una revisión de antecedentes penales y, dependiendo de la sede y la campaña, un análisis de detección de drogas. TTEC ofrece igualdad de oportunidades laborales.
TTEC
3700 S. Maryland Parkway Suite 200 Las Vegas, NV., 89169
When everything’s connected, how we connect is everything… and we’d like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a Healthcare Customer Service Representative with TTEC in Las Vegas, Nevada. About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. Life at TTEC As a global company, we’re always on. When one of us is going to bed, a coworker half-way around the world has already had their coffee (or tea) and is ready to grab the baton and run with it. We work at a fast pace around here and we’re not one for keeping the status quo. But just because we’re busy, it doesn’t mean we don’t know how to have fun. We’re passionate about throwing company events that bring us together to laugh and celebrate each other’s achievements. We’re also big on taking time out for professional development and giving back. So, if you’re looking for a work-life full of purpose, passion and career potential, keep reading… As a TTEC Customer Experience Champion, You’ll Enjoy
Fun, talented and witty teammates
Knowledgeable, encouraging, and present leadership
Family-friendly environment
Free-spirited, theme-based employee events
Diverse and community-minded organization
Career-growth and lots of learning opportunities for aspiring minds
And yes…all the competitive performance bonus opportunities and benefits you’d expect
What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on health-related products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can't be taught-a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives. You'll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere. On a typical day, you’ll
Be providing full lifecycle customer service where you could accept inbound or might be calling out to provide follow up on a concern
Consult with customers on health-related products and services to provide the best solutions for their health and financial well-being
Maintain customer accounts and information
Respond to customer inquiries with compassion and active listening and support the best solution in an efficient manner
Resolve customer technical issues with patience and understanding
Identify additional needs customers may have and help them to upgrade products or services
Why You? What You Bring
Excellent communication skills – for us that means you can adapt to new and different situations, read the behavior of others, have difficult conversations with ease, and defuse and resolve conflict. In other words, you have the gift of gab
Empathy is the key – it’s so important it bears repeating
Ability to adapt and excel in a fast-paced work environment
Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
High school diploma or equivalent is the minimum and… with education… more is better
Handy with MS Windows and other computer applications
The passion and drive to make a difference
Join Us We encourage you to visit us at 3700 S. Maryland Parkway Suite 200 Las Vegas, NV., 89169, Mondays through Fridays, 9 AM to 3 PM, text ‘TTEC’ to 97211 or apply online today:
Click on the Apply Now button.
You’ve applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions.
Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).
If you’re a military veteran, active duty guard or reserves, or a military spouse We value your experience and believe you’re prepared and battlefield-ready in the civilian world to take on TTEC’s most innovative and challenging projects. Your hands-on experience with globalization means you’re prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one’s country, but we hope you’ll find delivering amazing customer experiences to be another purpose worth serving! Career Changers welcome here Time to change your career? Whether you’ve spent your career on the admin side in receptionist, assistant, or support roles or you’ve been in sales, retail, restaurant or hospitality, we believe you have the skills it takes to join our healthcare associates’ team. For more information about TTEC or other jobs in Las Vegas, Nevada, visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation. As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening. TTEC is an Equal Opportunity Employer.
Cuando todo está conectado, cómo nos conectamos lo es todo... ¡Y también nos gustaría conectar contigo! Estamos buscando personal que nos ayude a brindar una atención excepcional a las y los clientes como Representante de atención al cliente en cuidados de la salud para TTEC en Las Vegas, Nevada. Sobre TTEC: Ayudamos a las marcas globales a brindar un servicio de excelencia a sus clientas y clientes, a fomentar la fidelidad de los mismos y hacer crecer su negocio. Nuestra filosofía está basada en un principio fundamental: la atención sencilla, inspirada y con sentido humano al cliente aportan un valor duradero a todas las personas involucradas. Tu puesto trae a la vida ese concepto. La vida en TTEC Como compañía global, estamos siempre en movimiento. Cuando una de nuestras empleadas o empleados se está yendo a dormir, del otro lado del mundo una compañera o compañero ya bebió su café (o té) y está lista/o para iniciar su turno. Trabajamos a un ritmo acelerado y no pretendemos mantener el statu quo. Pero tener mucho trabajo no nos impide divertirnos. Nos encanta llevar a cabo eventos de la compañía que nos permiten reunirnos y celebrar nuestros logros. También nos gusta tomarnos tiempo para desarrollarnos profesionalmente y dar a quienes lo necesitan. Por lo tanto, si estás buscando una vida llena de propósito, pasión y posibilidades de carrera, sigue leyendo... Como representante de atención al cliente de TTEC, disfrutarás de
Compañeras y compañeros de trabajo divertidas/os y talentosas/os.
Líderes de equipo con experiencia que te motivarán.
Ambiente familiar.
Eventos temáticos para el personal.
Una organización diversa con enfoque comunitario.
Desarrollo profesional y múltiples oportunidades de aprendizaje para personal con ambición.
Y sí...también los competitivos bonos por desempeño que esperas.
Tus labores ¿Te apasiona ayudar a otras personas y darles tranquilidad? Se trate de recibir respuestas prontas de las y los clientes, asesorarles con paciencia y empatía sobre productos relacionados con la salud o resolver sus problemas con una sonrisa, tú serás la diferencia para que las y los clientes tengan una experiencia excepcional. Te capacitaremos para ser una experta o experto en la materia, de modo que te sientas segura/o de brindar el más alto nivel de servicio posible. Confiamos en que ya posees el único ingrediente que no puede enseñarse a nadie: una naturaleza empática y solidaria que le brindará apoyo a nuestras clientas y clientes durante algunos de los momentos más difíciles de sus vidas. También tendrás la oportunidad de entablar nuevas amistades y de desarrollarte profesionalmente en un ambiente amigable y lleno de energía. En un día normal, tú:
Brindarás atención a las y los clientes durante todo el ciclo de vida de servicio, en el que podrías aceptar llamadas entrantes o hacer llamadas de seguimiento con respecto a alguna inquietud de la o el cliente.
Asesorarás a las clientas y los clientes sobre productos y servicios relacionados con la salud para ofrecerles las mejores soluciones para su salud y bienestar financiero.
Mantendrás la información y las cuentas de las y los clientes.
Responderás las preguntas de las y los clientes con compasión y escucha activa, y les brindarás la mejor solución, de una manera eficiente.
Resolverás con paciencia y comprensión problemas técnicos relacionados con la atención a las y los clientes.
Identificarás necesidades adicionales que pudieran tener las y los clientes, y les ayudarás a adquirir nuevos productos o servicios.
¿Por qué tú? Lo que necesitamos de ti:
Excelentes habilidades de comunicación: para nosotros esto significa que seas capaz de: adaptarte a situaciones nuevas; leer el comportamiento de otras personas; sostener conversaciones difíciles con facilidad; y calmar y resolver conflictos. En otras palabras, que poseas el don de la palabra.
La empatía es la clave: es tan importante que vale la pena repetirlo.
Capacidad para adaptarte y sobresalir en un entorno de trabajo acelerado.
Integridad para seguir los lineamientos de la HIPAA para mantener la privacidad de las y los pacientes (tal como desearías que alguien lo hiciera si se tratara de tu propia información).
Escolaridad secundaria o equivalente como mínimo.
Experiencia con MS Windows y otras aplicaciones informáticas.
Pasión y determinación para hacer una diferencia.
Únete a nuestra empresa Te invitamos a visitarnos en 3700 S. Maryland Parkway Suite 200 Las Vegas, NV., 89169, de lunes a viernes, de 9 am a 3 pm, a enviar 'TTEC' en un mensaje de texto al 97211 o a postularte hoy en línea:
Haz clic en el botón Apply now .
¿Cuál es el siguiente paso? Después de haber llenado la solicitud en línea, por favor mantente al tanto de tu correo electrónico y revísalo regularmente para obtener instrucciones.
Gracias por postularte: llegó la hora de compartir esta oportunidad con tu red y experimentar la alegría de trabajar con amigas y amigos (además de nosotros, por supuesto).
Si eres veterana o veterano militar, guardia en activo o en reserva, o cónyuge de un/a militar: Valoramos tu experiencia y creemos que estás preparada/o para desempeñarte en el mundo civil y asumir los proyectos más innovadores y exigentes de TTEC. Tu experiencia práctica con la globalización significa que estás preparada/o para interactuar con nuestros clientes, clientas y personal de todo el mundo. Superar la adversidad y adaptarte al cambio te ha preparado para desempeñarte en nuestro entorno dinámico. Estamos buscando líderes. Innovadoras e innovadores. Sabemos que ningún trabajo es tan importante como servir a tu país, pero esperamos que ofrecer una atención de excelencia a las y los clientes sea para ti otro propósito digno de alcanzar. Damos la bienvenida a buscadoras y buscadores de nuevos caminos ¿Es tiempo de cambiar de profesión? Si te has desarrollado profesionalmente como recepcionista o asistente administrativa/o, en ventas al menudeo o restaurantes y hospitalidad, creemos que posees las habilidades necesarias para unirte a nuestro equipo de agentes en cuidados de la salud. Para obtener más información sobre TTEC u otros empleos en Las Vegas, Nevada, visita TTECjobs.com o busca #ExperienceTTEC en redes sociales para participar en la conversación global. Como requisito para obtener el empleo, TTEC requiere que todo el personal contratado en los Estados Unidos apruebe exitosamente una revisión de antecedentes penales y, dependiendo de la sede y la campaña, un análisis de detección de drogas. TTEC ofrece igualdad de oportunidades laborales.
Jun 18, 2019
Full time
When everything’s connected, how we connect is everything… and we’d like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a Healthcare Customer Service Representative with TTEC in Las Vegas, Nevada. About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. Life at TTEC As a global company, we’re always on. When one of us is going to bed, a coworker half-way around the world has already had their coffee (or tea) and is ready to grab the baton and run with it. We work at a fast pace around here and we’re not one for keeping the status quo. But just because we’re busy, it doesn’t mean we don’t know how to have fun. We’re passionate about throwing company events that bring us together to laugh and celebrate each other’s achievements. We’re also big on taking time out for professional development and giving back. So, if you’re looking for a work-life full of purpose, passion and career potential, keep reading… As a TTEC Customer Experience Champion, You’ll Enjoy
Fun, talented and witty teammates
Knowledgeable, encouraging, and present leadership
Family-friendly environment
Free-spirited, theme-based employee events
Diverse and community-minded organization
Career-growth and lots of learning opportunities for aspiring minds
And yes…all the competitive performance bonus opportunities and benefits you’d expect
What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on health-related products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can't be taught-a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives. You'll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere. On a typical day, you’ll
Be providing full lifecycle customer service where you could accept inbound or might be calling out to provide follow up on a concern
Consult with customers on health-related products and services to provide the best solutions for their health and financial well-being
Maintain customer accounts and information
Respond to customer inquiries with compassion and active listening and support the best solution in an efficient manner
Resolve customer technical issues with patience and understanding
Identify additional needs customers may have and help them to upgrade products or services
Why You? What You Bring
Excellent communication skills – for us that means you can adapt to new and different situations, read the behavior of others, have difficult conversations with ease, and defuse and resolve conflict. In other words, you have the gift of gab
Empathy is the key – it’s so important it bears repeating
Ability to adapt and excel in a fast-paced work environment
Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
High school diploma or equivalent is the minimum and… with education… more is better
Handy with MS Windows and other computer applications
The passion and drive to make a difference
Join Us We encourage you to visit us at 3700 S. Maryland Parkway Suite 200 Las Vegas, NV., 89169, Mondays through Fridays, 9 AM to 3 PM, text ‘TTEC’ to 97211 or apply online today:
Click on the Apply Now button.
You’ve applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions.
Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).
If you’re a military veteran, active duty guard or reserves, or a military spouse We value your experience and believe you’re prepared and battlefield-ready in the civilian world to take on TTEC’s most innovative and challenging projects. Your hands-on experience with globalization means you’re prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one’s country, but we hope you’ll find delivering amazing customer experiences to be another purpose worth serving! Career Changers welcome here Time to change your career? Whether you’ve spent your career on the admin side in receptionist, assistant, or support roles or you’ve been in sales, retail, restaurant or hospitality, we believe you have the skills it takes to join our healthcare associates’ team. For more information about TTEC or other jobs in Las Vegas, Nevada, visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation. As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening. TTEC is an Equal Opportunity Employer.
Cuando todo está conectado, cómo nos conectamos lo es todo... ¡Y también nos gustaría conectar contigo! Estamos buscando personal que nos ayude a brindar una atención excepcional a las y los clientes como Representante de atención al cliente en cuidados de la salud para TTEC en Las Vegas, Nevada. Sobre TTEC: Ayudamos a las marcas globales a brindar un servicio de excelencia a sus clientas y clientes, a fomentar la fidelidad de los mismos y hacer crecer su negocio. Nuestra filosofía está basada en un principio fundamental: la atención sencilla, inspirada y con sentido humano al cliente aportan un valor duradero a todas las personas involucradas. Tu puesto trae a la vida ese concepto. La vida en TTEC Como compañía global, estamos siempre en movimiento. Cuando una de nuestras empleadas o empleados se está yendo a dormir, del otro lado del mundo una compañera o compañero ya bebió su café (o té) y está lista/o para iniciar su turno. Trabajamos a un ritmo acelerado y no pretendemos mantener el statu quo. Pero tener mucho trabajo no nos impide divertirnos. Nos encanta llevar a cabo eventos de la compañía que nos permiten reunirnos y celebrar nuestros logros. También nos gusta tomarnos tiempo para desarrollarnos profesionalmente y dar a quienes lo necesitan. Por lo tanto, si estás buscando una vida llena de propósito, pasión y posibilidades de carrera, sigue leyendo... Como representante de atención al cliente de TTEC, disfrutarás de
Compañeras y compañeros de trabajo divertidas/os y talentosas/os.
Líderes de equipo con experiencia que te motivarán.
Ambiente familiar.
Eventos temáticos para el personal.
Una organización diversa con enfoque comunitario.
Desarrollo profesional y múltiples oportunidades de aprendizaje para personal con ambición.
Y sí...también los competitivos bonos por desempeño que esperas.
Tus labores ¿Te apasiona ayudar a otras personas y darles tranquilidad? Se trate de recibir respuestas prontas de las y los clientes, asesorarles con paciencia y empatía sobre productos relacionados con la salud o resolver sus problemas con una sonrisa, tú serás la diferencia para que las y los clientes tengan una experiencia excepcional. Te capacitaremos para ser una experta o experto en la materia, de modo que te sientas segura/o de brindar el más alto nivel de servicio posible. Confiamos en que ya posees el único ingrediente que no puede enseñarse a nadie: una naturaleza empática y solidaria que le brindará apoyo a nuestras clientas y clientes durante algunos de los momentos más difíciles de sus vidas. También tendrás la oportunidad de entablar nuevas amistades y de desarrollarte profesionalmente en un ambiente amigable y lleno de energía. En un día normal, tú:
Brindarás atención a las y los clientes durante todo el ciclo de vida de servicio, en el que podrías aceptar llamadas entrantes o hacer llamadas de seguimiento con respecto a alguna inquietud de la o el cliente.
Asesorarás a las clientas y los clientes sobre productos y servicios relacionados con la salud para ofrecerles las mejores soluciones para su salud y bienestar financiero.
Mantendrás la información y las cuentas de las y los clientes.
Responderás las preguntas de las y los clientes con compasión y escucha activa, y les brindarás la mejor solución, de una manera eficiente.
Resolverás con paciencia y comprensión problemas técnicos relacionados con la atención a las y los clientes.
Identificarás necesidades adicionales que pudieran tener las y los clientes, y les ayudarás a adquirir nuevos productos o servicios.
¿Por qué tú? Lo que necesitamos de ti:
Excelentes habilidades de comunicación: para nosotros esto significa que seas capaz de: adaptarte a situaciones nuevas; leer el comportamiento de otras personas; sostener conversaciones difíciles con facilidad; y calmar y resolver conflictos. En otras palabras, que poseas el don de la palabra.
La empatía es la clave: es tan importante que vale la pena repetirlo.
Capacidad para adaptarte y sobresalir en un entorno de trabajo acelerado.
Integridad para seguir los lineamientos de la HIPAA para mantener la privacidad de las y los pacientes (tal como desearías que alguien lo hiciera si se tratara de tu propia información).
Escolaridad secundaria o equivalente como mínimo.
Experiencia con MS Windows y otras aplicaciones informáticas.
Pasión y determinación para hacer una diferencia.
Únete a nuestra empresa Te invitamos a visitarnos en 3700 S. Maryland Parkway Suite 200 Las Vegas, NV., 89169, de lunes a viernes, de 9 am a 3 pm, a enviar 'TTEC' en un mensaje de texto al 97211 o a postularte hoy en línea:
Haz clic en el botón Apply now .
¿Cuál es el siguiente paso? Después de haber llenado la solicitud en línea, por favor mantente al tanto de tu correo electrónico y revísalo regularmente para obtener instrucciones.
Gracias por postularte: llegó la hora de compartir esta oportunidad con tu red y experimentar la alegría de trabajar con amigas y amigos (además de nosotros, por supuesto).
Si eres veterana o veterano militar, guardia en activo o en reserva, o cónyuge de un/a militar: Valoramos tu experiencia y creemos que estás preparada/o para desempeñarte en el mundo civil y asumir los proyectos más innovadores y exigentes de TTEC. Tu experiencia práctica con la globalización significa que estás preparada/o para interactuar con nuestros clientes, clientas y personal de todo el mundo. Superar la adversidad y adaptarte al cambio te ha preparado para desempeñarte en nuestro entorno dinámico. Estamos buscando líderes. Innovadoras e innovadores. Sabemos que ningún trabajo es tan importante como servir a tu país, pero esperamos que ofrecer una atención de excelencia a las y los clientes sea para ti otro propósito digno de alcanzar. Damos la bienvenida a buscadoras y buscadores de nuevos caminos ¿Es tiempo de cambiar de profesión? Si te has desarrollado profesionalmente como recepcionista o asistente administrativa/o, en ventas al menudeo o restaurantes y hospitalidad, creemos que posees las habilidades necesarias para unirte a nuestro equipo de agentes en cuidados de la salud. Para obtener más información sobre TTEC u otros empleos en Las Vegas, Nevada, visita TTECjobs.com o busca #ExperienceTTEC en redes sociales para participar en la conversación global. Como requisito para obtener el empleo, TTEC requiere que todo el personal contratado en los Estados Unidos apruebe exitosamente una revisión de antecedentes penales y, dependiendo de la sede y la campaña, un análisis de detección de drogas. TTEC ofrece igualdad de oportunidades laborales.
Bilingual Healthcare Licensed Insurance Agent – Spanish
We encourage you to Walk in to 260 Jimmy Ann Drive, Daytona Beach, FL 32114 on Wednesdays from 10 - 2PM to learn about us and interview on the spot. You can also text 'TTEC' to 97211 or apply online today.
When everything’s connected, how we connect is everything… and we’d like to connect with you too! We are looking for you to provide exceptional customer experiences as a Healthcare Licensed Insurance Agent with TTEC in Daytona Beach, Florida. About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. Life at TTEC As a global company, we’re always on. When one of us is going to bed, a coworker half-way around the world has already had their coffee (or tea) and is ready to grab the baton and run with it. We work at a fast pace around here and we’re not one for keeping the status quo. But just because we’re busy, it doesn’t mean we don’t know how to have fun. We’re passionate about throwing company events that bring us together to laugh and celebrate each other’s achievements. We’re also big on taking time out for professional development and giving back. So, if you’re looking for a work-life full of purpose, passion and career potential, keep reading… As a TTEC Healthcare Licensed Insurance Agent, You’ll Enjoy
All license fees provided by TTEC as your employer
Continuing education paid by TTEC
Fun, talented and witty teammates
Knowledgeable, encouraging, supportive and present leadership
Family-friendly environment
Free-spirited, theme-based employee events
Diverse and community-minded organization
Career-growth and lots of learning opportunities for aspiring minds
And yes…all the competitive performance bonus opportunities and benefits you’d expect
What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on health-related products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can't be taught-a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives. You'll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere. On a typical day, you’ll
Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs
Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up
Open and maintain customer accounts and information
Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner
Resolve customer technical issues with patience and understanding
Identify additional needs customers may have and help them to upgrade products or services
Why You? What You Bring
Current Health insurance license
Minimum six (6) months sales experience
Ability to adapt and excel in a fast-paced work environment
Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
High school diploma or equivalent is the minimum and… with education… more is better
Handy with MS Windows and other computer applications
The passion and drive to make a difference
Join Us We encourage you to Walk in to 260 Jimmy Ann Drive, Daytona Beach, FL 32114 on Wednesdays from 10 - 2PM to learn about us and interview on the spot. You can also text 'TTEC' to 97211 or apply online today.
Click on the Apply Now button.
You’ve applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions.
Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).
If you’re a military veteran, active duty guard or reserves, or a military spouse We value your experience and believe you’re prepared and battlefield-ready in the civilian world to take on TTEC’s most innovative and challenging projects. Your hands-on experience with globalization means you’re prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one’s country, but we hope you’ll find delivering amazing customer experiences to be another purpose worth serving! Career Changers welcome here Time to change your career? Whether you’ve spent your career on the admin side in receptionist, assistant, or support roles or you’ve been in sales, retail, restaurant or hospitality, we believe you have the skills it takes to join our healthcare associates’ team. For more information about TTEC or other jobs in Daytona Beach, Florida, visit ttecjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation. As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening. TTEC is an Equal Opportunity Employer
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Cuando todo está conectado, cómo nos conectamos lo es todo... ¡Y también nos gustaría conectar contigo! Te estamos buscando para que nos ayudes a brindar una atención excepcional a las y los clientes como Agente certificada/o en seguros de salud de TTEC en Daytona Beach, Florida.
Sobre TTEC:
Ayudamos a las marcas globales a brindar un servicio de excelencia a sus clientes, a fomentar la fidelidad de los mismos y hacer crecer su negocio. Nuestra filosofía está basada en un principio fundamental: la atención sencilla, inspirada y con sentido humano al cliente aporta un valor duradero a todas las personas involucradas. Tu puesto trae a la vida ese concepto.
La vida en TTEC
Como compañía global, estamos siempre en movimiento. Cuando una de nuestras empleadas o empleados se está yendo a dormir, del otro lado del mundo una compañera o compañero ya bebió su café (o té) y está lista/o para iniciar su turno. Trabajamos a un ritmo acelerado y no pretendemos mantener el statu quo . Pero tener mucho trabajo no nos impide divertirnos. Nos encanta llevar a cabo eventos de la compañía que nos permiten reunirnos y celebrar nuestros logros. También nos gusta tomarnos tiempo para desarrollarnos profesionalmente y dar a quienes lo necesitan. Por lo tanto, si estás buscando una vida llena de propósito, pasión y posibilidades de carrera, sigue leyendo...
Como Agente certificada/o en seguros de salud de TTEC, disfrutarás:
Del pago de todas las cuotas de certificación por parte de TTEC.
Formación continua pagada por TTEC.
Compañeras y compañeros de trabajo divertidas/os y talentosas/os.
Líderes de equipo con experiencia, que te motivarán y apoyarán.
Ambiente familiar.
Eventos temáticos para el personal.
Organización diversa con enfoque comunitario.
Desarrollo profesional y múltiples oportunidades de aprendizaje para personal con ambición.
Y sí...también los competitivos bonos por desempeño que esperas.
Tus labores
¿Te apasiona ayudar a otras personas y darles tranquilidad? Se trate de recibir respuestas prontas de las y los clientes, asesorarles con paciencia y empatía sobre productos relacionados con la salud o resolver sus problemas con una sonrisa, tú serás la diferencia para que las y los clientes tengan una experiencia excepcional. Te capacitaremos para ser una experta o experto en la materia, de modo que te sientas segura/o de brindar el más alto nivel de servicio posible. Confiamos en que ya posees el único ingrediente que no puede enseñarse a nadie: una naturaleza empática y solidaria que le brindará apoyo a nuestras clientas y clientes durante algunos de los momentos más difíciles de sus vidas. También tendrás la oportunidad de entablar nuevas amistades y de desarrollarte profesionalmente en un ambiente amigable y lleno de energía.
En un día normal, tú:
Ayudarás a las y los clientes a entender sus coberturas y seleccionar los productos y servicios adecuados, así como las mejores soluciones para satisfacer sus necesidades personales y financieras de salud.
Brindarás atención a las y los clientes durante todo el ciclo de vida de servicio y ventas, en el que podrías aceptar llamadas entrantes o hacer llamadas de seguimiento.
Abrirás las cuentas de las y los clientes y mantendrás su información.
Responderás las preguntas de las y los clientes con compasión y escucha activa, y les brindarás la mejor solución, de una manera eficiente.
Resolverás con paciencia y comprensión problemas técnicos relacionados con la atención a las y los clientes.
Identificarás necesidades adicionales que pudieran tener las y los clientes, y les ayudarás a adquirir nuevos productos o servicios.
¿Por qué tú? Lo que necesitamos de ti:
Licencia de seguros de salud vigente.
Mínimo seis (6) meses de experiencia en ventas.
Capacidad para adaptarte y sobresalir en un entorno de trabajo acelerado.
Integridad para seguir los lineamientos de la HIPAA para mantener la privacidad de las y los pacientes (tal como desearías que alguien lo hiciera si se tratara de tu propia información).
Escolaridad secundaria o equivalente como mínimo.
Experiencia con MS Windows y otras aplicaciones informáticas.
La pasión y determinación para hacer una diferencia.
Únete a nuestra empresa
Te invitamos a visitarnos en 260 Jimmy Ann Drive, Daytona Beach, FL 32114 , de lunes a viernes, de 9 am a 3 pm, a enviar 'TTEC' en un mensaje de texto al 97211 o a postularte hoy en línea:
Haz clic en el botón Apply now .
¿Cuál es el siguiente paso? Después de haber llenado la solicitud en línea, por favor mantente al tanto de tu correo electrónico y revísalo regularmente para obtener instrucciones.
Gracias por postularte: llegó la hora de compartir esta oportunidad con tu red y experimentar la alegría de trabajar con amigas y amigos (además de nosotros, por supuesto).
Si eres veterana o veterano militar, guardia en activo o en reserva, o cónyuge de un/a militar:
Valoramos tu experiencia y creemos que estás preparada/o para desempeñarte en el mundo civil y asumir los proyectos más innovadores y exigentes de TTEC. Tu experiencia práctica con la globalización significa que estás preparada/o para interactuar con nuestros clientes, clientas y personal de todo el mundo. Superar la adversidad y adaptarte al cambio te ha preparado para desempeñarte en nuestro entorno dinámico. Estamos buscando líderes. Innovadoras e innovadores. Sabemos que ningún trabajo es tan importante como servir a tu país, pero esperamos que ofrecer una atención de excelencia a las y los clientes sea para ti otro propósito digno de alcanzar.
Damos la bienvenida a buscadoras y buscadores de nuevos caminos
¿Es tiempo de cambiar de profesión? Si te has desarrollado profesionalmente como recepcionista o asistente administrativa/o, o en ventas al menudeo, restaurantes y hospitalidad, creemos que posees las habilidades necesarias para unirte a nuestro equipo de agentes en cuidados de la salud.
Para obtener más información sobre TTEC u otros empleos en Daytona Beach, Florida, visita TTECjobs.com o busca #ExperienceTTEC en redes sociales para participar en la conversación global.
Como requisito para obtener el empleo, TTEC requiere que todo el personal contratado en los Estados Unidos apruebe exitosamente una revisión de antecedentes penales y, dependiendo de la sede y la campaña, un análisis de detección de drogas. TTEC ofrece igualdad de oportunidades laborales.
Jun 18, 2019
Full time
Bilingual Healthcare Licensed Insurance Agent – Spanish
We encourage you to Walk in to 260 Jimmy Ann Drive, Daytona Beach, FL 32114 on Wednesdays from 10 - 2PM to learn about us and interview on the spot. You can also text 'TTEC' to 97211 or apply online today.
When everything’s connected, how we connect is everything… and we’d like to connect with you too! We are looking for you to provide exceptional customer experiences as a Healthcare Licensed Insurance Agent with TTEC in Daytona Beach, Florida. About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. Life at TTEC As a global company, we’re always on. When one of us is going to bed, a coworker half-way around the world has already had their coffee (or tea) and is ready to grab the baton and run with it. We work at a fast pace around here and we’re not one for keeping the status quo. But just because we’re busy, it doesn’t mean we don’t know how to have fun. We’re passionate about throwing company events that bring us together to laugh and celebrate each other’s achievements. We’re also big on taking time out for professional development and giving back. So, if you’re looking for a work-life full of purpose, passion and career potential, keep reading… As a TTEC Healthcare Licensed Insurance Agent, You’ll Enjoy
All license fees provided by TTEC as your employer
Continuing education paid by TTEC
Fun, talented and witty teammates
Knowledgeable, encouraging, supportive and present leadership
Family-friendly environment
Free-spirited, theme-based employee events
Diverse and community-minded organization
Career-growth and lots of learning opportunities for aspiring minds
And yes…all the competitive performance bonus opportunities and benefits you’d expect
What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on health-related products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can't be taught-a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives. You'll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere. On a typical day, you’ll
Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs
Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up
Open and maintain customer accounts and information
Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner
Resolve customer technical issues with patience and understanding
Identify additional needs customers may have and help them to upgrade products or services
Why You? What You Bring
Current Health insurance license
Minimum six (6) months sales experience
Ability to adapt and excel in a fast-paced work environment
Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
High school diploma or equivalent is the minimum and… with education… more is better
Handy with MS Windows and other computer applications
The passion and drive to make a difference
Join Us We encourage you to Walk in to 260 Jimmy Ann Drive, Daytona Beach, FL 32114 on Wednesdays from 10 - 2PM to learn about us and interview on the spot. You can also text 'TTEC' to 97211 or apply online today.
Click on the Apply Now button.
You’ve applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions.
Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).
If you’re a military veteran, active duty guard or reserves, or a military spouse We value your experience and believe you’re prepared and battlefield-ready in the civilian world to take on TTEC’s most innovative and challenging projects. Your hands-on experience with globalization means you’re prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one’s country, but we hope you’ll find delivering amazing customer experiences to be another purpose worth serving! Career Changers welcome here Time to change your career? Whether you’ve spent your career on the admin side in receptionist, assistant, or support roles or you’ve been in sales, retail, restaurant or hospitality, we believe you have the skills it takes to join our healthcare associates’ team. For more information about TTEC or other jobs in Daytona Beach, Florida, visit ttecjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation. As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening. TTEC is an Equal Opportunity Employer
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Cuando todo está conectado, cómo nos conectamos lo es todo... ¡Y también nos gustaría conectar contigo! Te estamos buscando para que nos ayudes a brindar una atención excepcional a las y los clientes como Agente certificada/o en seguros de salud de TTEC en Daytona Beach, Florida.
Sobre TTEC:
Ayudamos a las marcas globales a brindar un servicio de excelencia a sus clientes, a fomentar la fidelidad de los mismos y hacer crecer su negocio. Nuestra filosofía está basada en un principio fundamental: la atención sencilla, inspirada y con sentido humano al cliente aporta un valor duradero a todas las personas involucradas. Tu puesto trae a la vida ese concepto.
La vida en TTEC
Como compañía global, estamos siempre en movimiento. Cuando una de nuestras empleadas o empleados se está yendo a dormir, del otro lado del mundo una compañera o compañero ya bebió su café (o té) y está lista/o para iniciar su turno. Trabajamos a un ritmo acelerado y no pretendemos mantener el statu quo . Pero tener mucho trabajo no nos impide divertirnos. Nos encanta llevar a cabo eventos de la compañía que nos permiten reunirnos y celebrar nuestros logros. También nos gusta tomarnos tiempo para desarrollarnos profesionalmente y dar a quienes lo necesitan. Por lo tanto, si estás buscando una vida llena de propósito, pasión y posibilidades de carrera, sigue leyendo...
Como Agente certificada/o en seguros de salud de TTEC, disfrutarás:
Del pago de todas las cuotas de certificación por parte de TTEC.
Formación continua pagada por TTEC.
Compañeras y compañeros de trabajo divertidas/os y talentosas/os.
Líderes de equipo con experiencia, que te motivarán y apoyarán.
Ambiente familiar.
Eventos temáticos para el personal.
Organización diversa con enfoque comunitario.
Desarrollo profesional y múltiples oportunidades de aprendizaje para personal con ambición.
Y sí...también los competitivos bonos por desempeño que esperas.
Tus labores
¿Te apasiona ayudar a otras personas y darles tranquilidad? Se trate de recibir respuestas prontas de las y los clientes, asesorarles con paciencia y empatía sobre productos relacionados con la salud o resolver sus problemas con una sonrisa, tú serás la diferencia para que las y los clientes tengan una experiencia excepcional. Te capacitaremos para ser una experta o experto en la materia, de modo que te sientas segura/o de brindar el más alto nivel de servicio posible. Confiamos en que ya posees el único ingrediente que no puede enseñarse a nadie: una naturaleza empática y solidaria que le brindará apoyo a nuestras clientas y clientes durante algunos de los momentos más difíciles de sus vidas. También tendrás la oportunidad de entablar nuevas amistades y de desarrollarte profesionalmente en un ambiente amigable y lleno de energía.
En un día normal, tú:
Ayudarás a las y los clientes a entender sus coberturas y seleccionar los productos y servicios adecuados, así como las mejores soluciones para satisfacer sus necesidades personales y financieras de salud.
Brindarás atención a las y los clientes durante todo el ciclo de vida de servicio y ventas, en el que podrías aceptar llamadas entrantes o hacer llamadas de seguimiento.
Abrirás las cuentas de las y los clientes y mantendrás su información.
Responderás las preguntas de las y los clientes con compasión y escucha activa, y les brindarás la mejor solución, de una manera eficiente.
Resolverás con paciencia y comprensión problemas técnicos relacionados con la atención a las y los clientes.
Identificarás necesidades adicionales que pudieran tener las y los clientes, y les ayudarás a adquirir nuevos productos o servicios.
¿Por qué tú? Lo que necesitamos de ti:
Licencia de seguros de salud vigente.
Mínimo seis (6) meses de experiencia en ventas.
Capacidad para adaptarte y sobresalir en un entorno de trabajo acelerado.
Integridad para seguir los lineamientos de la HIPAA para mantener la privacidad de las y los pacientes (tal como desearías que alguien lo hiciera si se tratara de tu propia información).
Escolaridad secundaria o equivalente como mínimo.
Experiencia con MS Windows y otras aplicaciones informáticas.
La pasión y determinación para hacer una diferencia.
Únete a nuestra empresa
Te invitamos a visitarnos en 260 Jimmy Ann Drive, Daytona Beach, FL 32114 , de lunes a viernes, de 9 am a 3 pm, a enviar 'TTEC' en un mensaje de texto al 97211 o a postularte hoy en línea:
Haz clic en el botón Apply now .
¿Cuál es el siguiente paso? Después de haber llenado la solicitud en línea, por favor mantente al tanto de tu correo electrónico y revísalo regularmente para obtener instrucciones.
Gracias por postularte: llegó la hora de compartir esta oportunidad con tu red y experimentar la alegría de trabajar con amigas y amigos (además de nosotros, por supuesto).
Si eres veterana o veterano militar, guardia en activo o en reserva, o cónyuge de un/a militar:
Valoramos tu experiencia y creemos que estás preparada/o para desempeñarte en el mundo civil y asumir los proyectos más innovadores y exigentes de TTEC. Tu experiencia práctica con la globalización significa que estás preparada/o para interactuar con nuestros clientes, clientas y personal de todo el mundo. Superar la adversidad y adaptarte al cambio te ha preparado para desempeñarte en nuestro entorno dinámico. Estamos buscando líderes. Innovadoras e innovadores. Sabemos que ningún trabajo es tan importante como servir a tu país, pero esperamos que ofrecer una atención de excelencia a las y los clientes sea para ti otro propósito digno de alcanzar.
Damos la bienvenida a buscadoras y buscadores de nuevos caminos
¿Es tiempo de cambiar de profesión? Si te has desarrollado profesionalmente como recepcionista o asistente administrativa/o, o en ventas al menudeo, restaurantes y hospitalidad, creemos que posees las habilidades necesarias para unirte a nuestro equipo de agentes en cuidados de la salud.
Para obtener más información sobre TTEC u otros empleos en Daytona Beach, Florida, visita TTECjobs.com o busca #ExperienceTTEC en redes sociales para participar en la conversación global.
Como requisito para obtener el empleo, TTEC requiere que todo el personal contratado en los Estados Unidos apruebe exitosamente una revisión de antecedentes penales y, dependiendo de la sede y la campaña, un análisis de detección de drogas. TTEC ofrece igualdad de oportunidades laborales.
Patient Experience Specialist (Call Center)
Are you looking for a position in a growing company where you can work hard, be challenged, and enjoy a new and exciting avenue in the healthcare field? If so, Equiscript is looking for you! We are looking for professionals to fulfill the role of a Patient Experience Specialist.
Equiscript wants passionate people who enjoy coming to work and being part of a team. We are looking for candidates who are dedicated to bringing the best possible customer service to each of our patients.
As a Patient Experience Specialist, you will be under the supervision of your Manager and work alongside the sales team, healthcare provider clients, and our partner pharmacies to ensure that our patients get their prescriptions filled in a timely manner while receiving exceptional service.
Successful candidates for this position will handle customer service, monitor patient progress, communicate with multiple parties, handle medication fills and keep patients informed on the status of their prescriptions. Your work will involve research, resolving problems, using computerized systems to track and gather information, and speaking with patients over the phone. We are looking for detailed, personable, focused and passionate people! Does this sound like you?
Key Activities Include, but are not limited to:
Work as a team to achieve Equiscript’s Cause and Core Values, while providing customers with exceptional service.
Handling inbound and outbound Calls.
Monitoring patients and making sure that prescriptions are processed, filled and delivered prior to need-by dates.
Communicating with the patients over the phone about program updates and expectations.
Helping patients to understand the importance of medication adherence.
Updating and maintaining patient information and inquiries in Salesforce.com.
Identify issues that need to be resolved and take corrective action, and escalate when needed. Ensure that patients are happy with the service they are receiving.
Professional Qualities:
Excellent oral and written communication skills.
Attention to detail and accurate documentation in patient and client accounts.
Demonstrate patience and empathy when dealing with patients.
An understanding of medical terminology and medications. The Patient Experience Specialist will need to be able to pronounce drug names and explain information.
A detail-oriented, problem-solving multitasker, who is driven by deadlines and can work independently after training.
Aptitude for computers and the ability to work comfortably in a phone and computer-based environment.
Preferred Experience:
2-3 years Medical Practice or Pharmacy Experience with Customer Service Skills. (Experienced CNAs, CMAs, LPNs, Pharmacy Technicians, and Medical Assistants are encouraged to apply).
Practical Understanding of Medical Terminology and Medications.
Proficient in Microsoft Office, email, and internet use.
Saleforce.com experience and knowledge is a plus, but not required.
Bilingual English/Spanish is a Plus
Additional Information:
Have the physical ability to work full-time in a phone-based office environment
Cleared Background Check Required
Position Located in Salt Lake City, Utah
Benefits include a health plan, dental, vision, disability and paid time off
401K with up to 4% match
Jun 18, 2019
Full time
Patient Experience Specialist (Call Center)
Are you looking for a position in a growing company where you can work hard, be challenged, and enjoy a new and exciting avenue in the healthcare field? If so, Equiscript is looking for you! We are looking for professionals to fulfill the role of a Patient Experience Specialist.
Equiscript wants passionate people who enjoy coming to work and being part of a team. We are looking for candidates who are dedicated to bringing the best possible customer service to each of our patients.
As a Patient Experience Specialist, you will be under the supervision of your Manager and work alongside the sales team, healthcare provider clients, and our partner pharmacies to ensure that our patients get their prescriptions filled in a timely manner while receiving exceptional service.
Successful candidates for this position will handle customer service, monitor patient progress, communicate with multiple parties, handle medication fills and keep patients informed on the status of their prescriptions. Your work will involve research, resolving problems, using computerized systems to track and gather information, and speaking with patients over the phone. We are looking for detailed, personable, focused and passionate people! Does this sound like you?
Key Activities Include, but are not limited to:
Work as a team to achieve Equiscript’s Cause and Core Values, while providing customers with exceptional service.
Handling inbound and outbound Calls.
Monitoring patients and making sure that prescriptions are processed, filled and delivered prior to need-by dates.
Communicating with the patients over the phone about program updates and expectations.
Helping patients to understand the importance of medication adherence.
Updating and maintaining patient information and inquiries in Salesforce.com.
Identify issues that need to be resolved and take corrective action, and escalate when needed. Ensure that patients are happy with the service they are receiving.
Professional Qualities:
Excellent oral and written communication skills.
Attention to detail and accurate documentation in patient and client accounts.
Demonstrate patience and empathy when dealing with patients.
An understanding of medical terminology and medications. The Patient Experience Specialist will need to be able to pronounce drug names and explain information.
A detail-oriented, problem-solving multitasker, who is driven by deadlines and can work independently after training.
Aptitude for computers and the ability to work comfortably in a phone and computer-based environment.
Preferred Experience:
2-3 years Medical Practice or Pharmacy Experience with Customer Service Skills. (Experienced CNAs, CMAs, LPNs, Pharmacy Technicians, and Medical Assistants are encouraged to apply).
Practical Understanding of Medical Terminology and Medications.
Proficient in Microsoft Office, email, and internet use.
Saleforce.com experience and knowledge is a plus, but not required.
Bilingual English/Spanish is a Plus
Additional Information:
Have the physical ability to work full-time in a phone-based office environment
Cleared Background Check Required
Position Located in Salt Lake City, Utah
Benefits include a health plan, dental, vision, disability and paid time off
401K with up to 4% match
General Description
Are you looking for a position in a growing company where you can work hard, be challenged, and enjoy a new and exciting avenue in the healthcare field? If so, Equiscript is looking for you! We are looking for professionals to fulfill the role of a Pharmacy Relations Specialist. The successful candidate will:
Reconcile drugs with initial prescription requests after patient enrollment
Ensure receipt of prescription requests to providers
Review prescriptions upon receipt
Work alongside Account Managers to reconcile outstanding prescription requests
Process all prescription transfer requests
Handle all pharmacy escalated issues
Resolve all pharmacy requests delaying the processing of orders
Conduct post-enrollment calls
Work alongside the Patient Sales Team, Patient Experience Team, Account Managers, and our partner pharmacies to ensure that our patients get their prescriptions filled in a timely manner while receiving exceptional service
Work closely with our pharmacy partners monitoring patient progress, handling medication reconciliation and keeping patients informed of the status of their prescriptions
Research, resolve problems, use computerized systems to track and gather information and speak with patients over the phone
Key Responsibilities:
Key Activities Include, but are not limited to:
Working as a team to achieve Equiscript’s Cause and Core Values, while providing customers with exceptional service.
Working with pharmacies to ensure timely fulfillment of all patient orders.
Handling Inbound and outbound calls.
Monitoring patients and making sure that prescriptions are processed, filled and delivered prior to need-by dates.
Communicating to the patients over the phone about program updates and expectations.
Updating and maintaining patient information and inquiries in Salesforce.com.
Identifying issues that need to resolve and take corrective action, and escalate when needed.
Ensuring that patients are happy with the service they are receiving.
Professional Qualities:
Excellent oral and written communication skills.
Attention to detail and accurate documentation in patient and client accounts.
Demonstrate patience and empathy when dealing with patients.
An understanding of medical and pharmacy terminology and medications. The Pharmacy Relations Specialist will need to be able to pronounce drug names and explain information.
A detail-oriented, problem-solving multitasker, who is driven by deadlines and can work independently after training.
Aptitude for computers and the ability to work comfortably in a phone and computer-based environment.
Preferred Experience:
2-3 years of medical practice or pharmacy experience
Practical Understanding of Medical Terminology and Medications.
Proficient in Microsoft Office or Google Apps, email, and internet use.
Saleforce.com experience and knowledge is a plus, but not required.
National Pharmacy Technician License preferred, or willingness to obtain within the first year of employment (at company expense)
Bilingual (English/Spanish)
Physical Requirements:
Requires the ability to sit or stand for long periods of time, occasional stooping, and reaching; May require lifting up to 25 pounds; requires a normal range of vision and hearing with or without accommodations.
Additional Information:
Cleared Background Check Required
Have the physical ability to work full-time in a phone-based office environment
Employment Information:
Position Located in North Charleston, SC
Benefits include a health plan, dental, vision, paid time off
Flex time
401k with up to 4% match
Jun 18, 2019
Full time
General Description
Are you looking for a position in a growing company where you can work hard, be challenged, and enjoy a new and exciting avenue in the healthcare field? If so, Equiscript is looking for you! We are looking for professionals to fulfill the role of a Pharmacy Relations Specialist. The successful candidate will:
Reconcile drugs with initial prescription requests after patient enrollment
Ensure receipt of prescription requests to providers
Review prescriptions upon receipt
Work alongside Account Managers to reconcile outstanding prescription requests
Process all prescription transfer requests
Handle all pharmacy escalated issues
Resolve all pharmacy requests delaying the processing of orders
Conduct post-enrollment calls
Work alongside the Patient Sales Team, Patient Experience Team, Account Managers, and our partner pharmacies to ensure that our patients get their prescriptions filled in a timely manner while receiving exceptional service
Work closely with our pharmacy partners monitoring patient progress, handling medication reconciliation and keeping patients informed of the status of their prescriptions
Research, resolve problems, use computerized systems to track and gather information and speak with patients over the phone
Key Responsibilities:
Key Activities Include, but are not limited to:
Working as a team to achieve Equiscript’s Cause and Core Values, while providing customers with exceptional service.
Working with pharmacies to ensure timely fulfillment of all patient orders.
Handling Inbound and outbound calls.
Monitoring patients and making sure that prescriptions are processed, filled and delivered prior to need-by dates.
Communicating to the patients over the phone about program updates and expectations.
Updating and maintaining patient information and inquiries in Salesforce.com.
Identifying issues that need to resolve and take corrective action, and escalate when needed.
Ensuring that patients are happy with the service they are receiving.
Professional Qualities:
Excellent oral and written communication skills.
Attention to detail and accurate documentation in patient and client accounts.
Demonstrate patience and empathy when dealing with patients.
An understanding of medical and pharmacy terminology and medications. The Pharmacy Relations Specialist will need to be able to pronounce drug names and explain information.
A detail-oriented, problem-solving multitasker, who is driven by deadlines and can work independently after training.
Aptitude for computers and the ability to work comfortably in a phone and computer-based environment.
Preferred Experience:
2-3 years of medical practice or pharmacy experience
Practical Understanding of Medical Terminology and Medications.
Proficient in Microsoft Office or Google Apps, email, and internet use.
Saleforce.com experience and knowledge is a plus, but not required.
National Pharmacy Technician License preferred, or willingness to obtain within the first year of employment (at company expense)
Bilingual (English/Spanish)
Physical Requirements:
Requires the ability to sit or stand for long periods of time, occasional stooping, and reaching; May require lifting up to 25 pounds; requires a normal range of vision and hearing with or without accommodations.
Additional Information:
Cleared Background Check Required
Have the physical ability to work full-time in a phone-based office environment
Employment Information:
Position Located in North Charleston, SC
Benefits include a health plan, dental, vision, paid time off
Flex time
401k with up to 4% match
General Description:
Equiscript, LLC is seeking sales professionals to join our growing team. We are looking for smart, dynamic, outgoing sales closers who are passionate about reaching their goals. This is a position where you can reap the benefits of your hard work. We offer a base compensation with a generous commission plan at a fast-paced, fun, growing company.
Working on behalf of our contracted health centers, Equiscript sales professionals call patients to enroll them in a home delivery pharmacy service. This is an opportunity to make a nice income while working with warm leads and ultimately helping make people’s lives better.
We are looking for people who thrive in an inside sales environment. This is more than reading a script. We are looking for:
Smart, professional people
Dynamic interaction with patients over the phone
People with the ability to strategize
People who are ambitious
People who want to make money, and are willing to work hard for it
People who care about patients, and want to ensure that our customers have a positive experience with our service.
Saturday work may be required in the future.
Key Responsibilities:
Contacting patients to make them aware of, and enroll them in the home delivery pharmacy program.
Working with internal and external teams to ensure that patients are on-boarded properly, and shipping as scheduled.
Communicating with patients when there are changes or additional information needed.
Managing your patients and leads strategically; the way you would handle your own business.
Professional Qualities:
Winning record of performance.
Ability to multi-task effectively and often.
Excellent relationship-building and sales skills.
Excellent oral and written communication skills.
Computer aptitude, with the ability to multi-task, using computer programs while on the phone.
A strategic approach to sales and account management.
Record of being goal-oriented and achieving objectives.
Engaging personality.
A desire to help people and empathy for their challenges.
Optimism-- considers every new day a new opportunity.
Great attention to detail and follow through.
Deadline driven.
Problem solver.
Ability to work independently after training.
Ability to think and adapt quickly.
Ability to turn a negative situation into a positive one.
Bilingual candidates fluent in Spanish is a plus.
Preferred Experience:
2+ years of successful sales experience preferred.
Knowledge of Salesforce.com CRM system preferred, but not required.
Bilingual candidates fluent in Spanish are preferred.
Jun 18, 2019
Full time
General Description:
Equiscript, LLC is seeking sales professionals to join our growing team. We are looking for smart, dynamic, outgoing sales closers who are passionate about reaching their goals. This is a position where you can reap the benefits of your hard work. We offer a base compensation with a generous commission plan at a fast-paced, fun, growing company.
Working on behalf of our contracted health centers, Equiscript sales professionals call patients to enroll them in a home delivery pharmacy service. This is an opportunity to make a nice income while working with warm leads and ultimately helping make people’s lives better.
We are looking for people who thrive in an inside sales environment. This is more than reading a script. We are looking for:
Smart, professional people
Dynamic interaction with patients over the phone
People with the ability to strategize
People who are ambitious
People who want to make money, and are willing to work hard for it
People who care about patients, and want to ensure that our customers have a positive experience with our service.
Saturday work may be required in the future.
Key Responsibilities:
Contacting patients to make them aware of, and enroll them in the home delivery pharmacy program.
Working with internal and external teams to ensure that patients are on-boarded properly, and shipping as scheduled.
Communicating with patients when there are changes or additional information needed.
Managing your patients and leads strategically; the way you would handle your own business.
Professional Qualities:
Winning record of performance.
Ability to multi-task effectively and often.
Excellent relationship-building and sales skills.
Excellent oral and written communication skills.
Computer aptitude, with the ability to multi-task, using computer programs while on the phone.
A strategic approach to sales and account management.
Record of being goal-oriented and achieving objectives.
Engaging personality.
A desire to help people and empathy for their challenges.
Optimism-- considers every new day a new opportunity.
Great attention to detail and follow through.
Deadline driven.
Problem solver.
Ability to work independently after training.
Ability to think and adapt quickly.
Ability to turn a negative situation into a positive one.
Bilingual candidates fluent in Spanish is a plus.
Preferred Experience:
2+ years of successful sales experience preferred.
Knowledge of Salesforce.com CRM system preferred, but not required.
Bilingual candidates fluent in Spanish are preferred.
General Description:
Equiscript, LLC is seeking sales professionals to join our growing team. We are looking for smart, dynamic, outgoing sales closers who are passionate about reaching their goals. This is a position where you can reap the benefits of your hard work. We offer a base compensation with a generous commission plan at a fast-paced, fun, growing company.
Working on behalf of our contracted health centers, Equiscript sales professionals call patients to enroll them in a home delivery pharmacy service. This is an opportunity to make a nice income while working with warm leads and ultimately helping make people’s lives better.
We are looking for people who thrive in an inside sales environment. This is more than reading a script. We are looking for:
Smart, professional people
Dynamic interaction with patients over the phone
People with the ability to strategize
People who are ambitious
People who want to make money, and are willing to work hard for it
People who care about patients, and want to ensure that our customers have a positive experience with our service.
Saturday work may be required in the future.
Key Responsibilities:
Contacting patients to make them aware of, and enroll them in the home delivery pharmacy program.
Working with internal and external teams to ensure that patients are on-boarded properly, and shipping as scheduled.
Communicating with patients when there are changes or additional information needed.
Managing your patients and leads strategically; the way you would handle your own business.
Professional Qualities:
Winning record of performance.
Ability to multi-task effectively and often.
Excellent relationship-building and sales skills.
Excellent oral and written communication skills.
Computer aptitude, with the ability to multi-task, using computer programs while on the phone.
A strategic approach to sales and account management.
Record of being goal-oriented and achieving objectives.
Engaging personality.
A desire to help people and empathy for their challenges.
Optimism-- considers every new day a new opportunity.
Great attention to detail and follow through.
Deadline driven.
Problem solver.
Ability to work independently after training.
Ability to think and adapt quickly.
Ability to turn a negative situation into a positive one.
Bilingual candidates fluent in Spanish is a plus.
Preferred Experience:
2+ years of successful sales experience preferred.
Knowledge of Salesforce.com CRM system preferred, but not required.
Bilingual candidates fluent in Spanish are preferred.
Physical Requirements:
Requires the ability to sit or stand for long periods of time, occasional stooping, and reaching; May require lifting up to 25 pounds; requires a normal range of vision and hearing with or without accommodations.
Ability to work full-time in a phone-based office environment.
Additional Information:
Cleared Background Check Required
Employment Information:
Position Located in Salt Lake City, Utah
Benefits include a health plan, dental, vision, paid time off
Flex time
401K with up to 4% match
Jun 18, 2019
Full time
General Description:
Equiscript, LLC is seeking sales professionals to join our growing team. We are looking for smart, dynamic, outgoing sales closers who are passionate about reaching their goals. This is a position where you can reap the benefits of your hard work. We offer a base compensation with a generous commission plan at a fast-paced, fun, growing company.
Working on behalf of our contracted health centers, Equiscript sales professionals call patients to enroll them in a home delivery pharmacy service. This is an opportunity to make a nice income while working with warm leads and ultimately helping make people’s lives better.
We are looking for people who thrive in an inside sales environment. This is more than reading a script. We are looking for:
Smart, professional people
Dynamic interaction with patients over the phone
People with the ability to strategize
People who are ambitious
People who want to make money, and are willing to work hard for it
People who care about patients, and want to ensure that our customers have a positive experience with our service.
Saturday work may be required in the future.
Key Responsibilities:
Contacting patients to make them aware of, and enroll them in the home delivery pharmacy program.
Working with internal and external teams to ensure that patients are on-boarded properly, and shipping as scheduled.
Communicating with patients when there are changes or additional information needed.
Managing your patients and leads strategically; the way you would handle your own business.
Professional Qualities:
Winning record of performance.
Ability to multi-task effectively and often.
Excellent relationship-building and sales skills.
Excellent oral and written communication skills.
Computer aptitude, with the ability to multi-task, using computer programs while on the phone.
A strategic approach to sales and account management.
Record of being goal-oriented and achieving objectives.
Engaging personality.
A desire to help people and empathy for their challenges.
Optimism-- considers every new day a new opportunity.
Great attention to detail and follow through.
Deadline driven.
Problem solver.
Ability to work independently after training.
Ability to think and adapt quickly.
Ability to turn a negative situation into a positive one.
Bilingual candidates fluent in Spanish is a plus.
Preferred Experience:
2+ years of successful sales experience preferred.
Knowledge of Salesforce.com CRM system preferred, but not required.
Bilingual candidates fluent in Spanish are preferred.
Physical Requirements:
Requires the ability to sit or stand for long periods of time, occasional stooping, and reaching; May require lifting up to 25 pounds; requires a normal range of vision and hearing with or without accommodations.
Ability to work full-time in a phone-based office environment.
Additional Information:
Cleared Background Check Required
Employment Information:
Position Located in Salt Lake City, Utah
Benefits include a health plan, dental, vision, paid time off
Flex time
401K with up to 4% match
At Bank of America, we’re guided by a common purpose to help make financial lives better by connecting clients and communities to the resources they need to be successful. Make a difference where it counts by joining our team at Bank of America. We’re looking for skilled sales people who can advise and advocate for our clients for their most important financial needs.
As part of the Bank of America team, preferred sales agents listen to client needs and understand which products/services will work best for the client throughout the relationship while providing an exceptional client experience. Preferred sales agents are sales professionals who work in an inbound contact center and understand that being there for our clients is our number one priority. As a preferred sales agent, you can look forward to • Working in a fast-paced, changing environment that requires accuracy, multi-tasking and communicating in an efficient manner. • Working in a collaborative environment with a team of professional preferred sales agents and managers in an inbound call center. • Communicating with clients throughout the entire shift with structured breaks. • Navigating multiple computer systems while interacting with the client. • Listening to, understanding and providing needs-based sales solutions for our clients. • Incentive opportunities for meeting and/or exceeding critical performance standards. • Opportunity for advancement with structured career development paths. • World-class suite of benefits including tuition and child care reimbursement and employee discount programs. We’ll help you • Get training and on-the-job support from managers who are invested in your success. You’ll receive in-depth classroom training, including side-by side-live call handling and continued on-the-job training and coaching. • Learn about core banking products and services we provide through Bank of America. Understand which products/services will work best for the client throughout the relationship and how to uncover their needs using best in class tools and resources. • Provide education to clients. Inform and educate clients on products that are available and will benefit them to meet their needs.
You’re a person who (required skills) • Displays passion, commitment and drive to deliver an experience that improves our clients’ financial lives. • Has a commitment to teamwork and the flexibility to work the schedule, including weekends and holidays. • Has the ability to engage with clients and seek to understand their needs while actively sharing options using plain language, building rapport and handling objections. • Is comfortable receiving ongoing performance feedback and coaching. • Is comfortable with ongoing change and learning new technology/processes. • Has a minimum of one year of sales experience with cross-selling, upselling or referring products. • Has at least an intermediate level of proficiency with computers. • Is self-motivated with excellent organizational skills. • Has strong decision-making and problem-solving skills.
• Bilingual Spanish Required You’ll be better prepared if you have (desired skills) • Experience in the banking/financial industry. • Experience working in a call center. • Experience in telephone sales. We’re a culture that • Is committed to building a workplace where every employee is welcomed and given the support and resources to build and advance their careers. Along with taking care of our clients, we want to be a great place for people to work, and we strive to create an environment where all employees have the opportunity to achieve their goals. • Believes diversity makes us stronger so we can reflect, connect to and meet the diverse needs of our clients around the world. • Provides continuous training and developmental opportunities to help employees achieve their goals, whatever their background or experience. • Is committed to advancing our tools, technology and ways of working. We always put our clients first to meet their evolving needs. • Believes in responsible growth and is dedicated to supporting communities around the world by connecting them to the lending, investing and giving they need to remain vibrant and vital.
* Multiple Shifts are Available
Jun 14, 2019
Full time
At Bank of America, we’re guided by a common purpose to help make financial lives better by connecting clients and communities to the resources they need to be successful. Make a difference where it counts by joining our team at Bank of America. We’re looking for skilled sales people who can advise and advocate for our clients for their most important financial needs.
As part of the Bank of America team, preferred sales agents listen to client needs and understand which products/services will work best for the client throughout the relationship while providing an exceptional client experience. Preferred sales agents are sales professionals who work in an inbound contact center and understand that being there for our clients is our number one priority. As a preferred sales agent, you can look forward to • Working in a fast-paced, changing environment that requires accuracy, multi-tasking and communicating in an efficient manner. • Working in a collaborative environment with a team of professional preferred sales agents and managers in an inbound call center. • Communicating with clients throughout the entire shift with structured breaks. • Navigating multiple computer systems while interacting with the client. • Listening to, understanding and providing needs-based sales solutions for our clients. • Incentive opportunities for meeting and/or exceeding critical performance standards. • Opportunity for advancement with structured career development paths. • World-class suite of benefits including tuition and child care reimbursement and employee discount programs. We’ll help you • Get training and on-the-job support from managers who are invested in your success. You’ll receive in-depth classroom training, including side-by side-live call handling and continued on-the-job training and coaching. • Learn about core banking products and services we provide through Bank of America. Understand which products/services will work best for the client throughout the relationship and how to uncover their needs using best in class tools and resources. • Provide education to clients. Inform and educate clients on products that are available and will benefit them to meet their needs.
You’re a person who (required skills) • Displays passion, commitment and drive to deliver an experience that improves our clients’ financial lives. • Has a commitment to teamwork and the flexibility to work the schedule, including weekends and holidays. • Has the ability to engage with clients and seek to understand their needs while actively sharing options using plain language, building rapport and handling objections. • Is comfortable receiving ongoing performance feedback and coaching. • Is comfortable with ongoing change and learning new technology/processes. • Has a minimum of one year of sales experience with cross-selling, upselling or referring products. • Has at least an intermediate level of proficiency with computers. • Is self-motivated with excellent organizational skills. • Has strong decision-making and problem-solving skills.
• Bilingual Spanish Required You’ll be better prepared if you have (desired skills) • Experience in the banking/financial industry. • Experience working in a call center. • Experience in telephone sales. We’re a culture that • Is committed to building a workplace where every employee is welcomed and given the support and resources to build and advance their careers. Along with taking care of our clients, we want to be a great place for people to work, and we strive to create an environment where all employees have the opportunity to achieve their goals. • Believes diversity makes us stronger so we can reflect, connect to and meet the diverse needs of our clients around the world. • Provides continuous training and developmental opportunities to help employees achieve their goals, whatever their background or experience. • Is committed to advancing our tools, technology and ways of working. We always put our clients first to meet their evolving needs. • Believes in responsible growth and is dedicated to supporting communities around the world by connecting them to the lending, investing and giving they need to remain vibrant and vital.
* Multiple Shifts are Available
At Bank of America, we’re guided by a common purpose to help make financial lives better by connecting clients and communities to the resources they need to be successful. Make a difference where it counts by joining our team at Bank of America. We’re looking for skilled sales people who can advise and advocate for our clients for their most important financial needs.
As part of the Bank of America team, preferred sales agents listen to client needs and understand which products/services will work best for the client throughout the relationship while providing an exceptional client experience. Preferred sales agents are sales professionals who work in an inbound contact center and understand that being there for our clients is our number one priority. As a preferred sales agent, you can look forward to • Working in a fast-paced, changing environment that requires accuracy, multi-tasking and communicating in an efficient manner. • Working in a collaborative environment with a team of professional preferred sales agents and managers in an inbound call center. • Communicating with clients throughout the entire shift with structured breaks. • Navigating multiple computer systems while interacting with the client. • Listening to, understanding and providing needs-based sales solutions for our clients. • Incentive opportunities for meeting and/or exceeding critical performance standards. • Opportunity for advancement with structured career development paths. • World-class suite of benefits including tuition and child care reimbursement and employee discount programs. We’ll help you • Get training and on-the-job support from managers who are invested in your success. You’ll receive in-depth classroom training, including side-by side-live call handling and continued on-the-job training and coaching. • Learn about core banking products and services we provide through Bank of America. Understand which products/services will work best for the client throughout the relationship and how to uncover their needs using best in class tools and resources. • Provide education to clients. Inform and educate clients on products that are available and will benefit them to meet their needs.
You’re a person who (required skills) • Displays passion, commitment and drive to deliver an experience that improves our clients’ financial lives. • Has a commitment to teamwork and the flexibility to work the schedule, including weekends and holidays. • Has the ability to engage with clients and seek to understand their needs while actively sharing options using plain language, building rapport and handling objections. • Is comfortable receiving ongoing performance feedback and coaching. • Is comfortable with ongoing change and learning new technology/processes. • Has a minimum of one year of sales experience with cross-selling, upselling or referring products. • Has at least an intermediate level of proficiency with computers. • Is self-motivated with excellent organizational skills. • Has strong decision-making and problem-solving skills.
• Bilingual Spanish Required You’ll be better prepared if you have (desired skills) • Experience in the banking/financial industry. • Experience working in a call center. • Experience in telephone sales. We’re a culture that • Is committed to building a workplace where every employee is welcomed and given the support and resources to build and advance their careers. Along with taking care of our clients, we want to be a great place for people to work, and we strive to create an environment where all employees have the opportunity to achieve their goals. • Believes diversity makes us stronger so we can reflect, connect to and meet the diverse needs of our clients around the world. • Provides continuous training and developmental opportunities to help employees achieve their goals, whatever their background or experience. • Is committed to advancing our tools, technology and ways of working. We always put our clients first to meet their evolving needs. • Believes in responsible growth and is dedicated to supporting communities around the world by connecting them to the lending, investing and giving they need to remain vibrant and vital.
Jun 14, 2019
Full time
At Bank of America, we’re guided by a common purpose to help make financial lives better by connecting clients and communities to the resources they need to be successful. Make a difference where it counts by joining our team at Bank of America. We’re looking for skilled sales people who can advise and advocate for our clients for their most important financial needs.
As part of the Bank of America team, preferred sales agents listen to client needs and understand which products/services will work best for the client throughout the relationship while providing an exceptional client experience. Preferred sales agents are sales professionals who work in an inbound contact center and understand that being there for our clients is our number one priority. As a preferred sales agent, you can look forward to • Working in a fast-paced, changing environment that requires accuracy, multi-tasking and communicating in an efficient manner. • Working in a collaborative environment with a team of professional preferred sales agents and managers in an inbound call center. • Communicating with clients throughout the entire shift with structured breaks. • Navigating multiple computer systems while interacting with the client. • Listening to, understanding and providing needs-based sales solutions for our clients. • Incentive opportunities for meeting and/or exceeding critical performance standards. • Opportunity for advancement with structured career development paths. • World-class suite of benefits including tuition and child care reimbursement and employee discount programs. We’ll help you • Get training and on-the-job support from managers who are invested in your success. You’ll receive in-depth classroom training, including side-by side-live call handling and continued on-the-job training and coaching. • Learn about core banking products and services we provide through Bank of America. Understand which products/services will work best for the client throughout the relationship and how to uncover their needs using best in class tools and resources. • Provide education to clients. Inform and educate clients on products that are available and will benefit them to meet their needs.
You’re a person who (required skills) • Displays passion, commitment and drive to deliver an experience that improves our clients’ financial lives. • Has a commitment to teamwork and the flexibility to work the schedule, including weekends and holidays. • Has the ability to engage with clients and seek to understand their needs while actively sharing options using plain language, building rapport and handling objections. • Is comfortable receiving ongoing performance feedback and coaching. • Is comfortable with ongoing change and learning new technology/processes. • Has a minimum of one year of sales experience with cross-selling, upselling or referring products. • Has at least an intermediate level of proficiency with computers. • Is self-motivated with excellent organizational skills. • Has strong decision-making and problem-solving skills.
• Bilingual Spanish Required You’ll be better prepared if you have (desired skills) • Experience in the banking/financial industry. • Experience working in a call center. • Experience in telephone sales. We’re a culture that • Is committed to building a workplace where every employee is welcomed and given the support and resources to build and advance their careers. Along with taking care of our clients, we want to be a great place for people to work, and we strive to create an environment where all employees have the opportunity to achieve their goals. • Believes diversity makes us stronger so we can reflect, connect to and meet the diverse needs of our clients around the world. • Provides continuous training and developmental opportunities to help employees achieve their goals, whatever their background or experience. • Is committed to advancing our tools, technology and ways of working. We always put our clients first to meet their evolving needs. • Believes in responsible growth and is dedicated to supporting communities around the world by connecting them to the lending, investing and giving they need to remain vibrant and vital.
Escuela Verde is currently seeking to hire a highly qualified Paraprofessional to work with our Emergent Bilingual students. Please review the job description , send your resume and letter of interest to kristal@escuelaverde.org , and fill out our Employment Application .
Jun 11, 2019
Full time
Escuela Verde is currently seeking to hire a highly qualified Paraprofessional to work with our Emergent Bilingual students. Please review the job description , send your resume and letter of interest to kristal@escuelaverde.org , and fill out our Employment Application .
What we do Since 1973, the Boston Area Rape Crisis Center (BARCC) has been a leader in the movement to end sexual violence. BARCC empowers survivors of sexual violence to heal and provides education and advocacy for the social change needed to create cultures that prevent sexual violence. We rely on our dedicated, brilliant staff to do this important work, and our team is growing!
The role The Clinical Services program is looking for a new full-time Clinician fluent in Spanish and English (with an internal title of Bilingual Clinician). You’ll provide high-quality clinical care to clients at BARCC and at collaborating agencies in Spanish and English. You’ll work directly with the Clinical Services team of staff and interns to support survivors and significant others.
Where and when you’ll work BARCC's staff, operations, hours, and location vary by function, type of work, and work style. You'll primarily work from our Waltham office.
This is a 40-hour, full-time position. You can expect to work regularly Monday through Friday. Exact schedule may be flexible depending on your availability. Two evenings, until 8:00 p.m., are required to meet client availability.
What you’ll do
Client work
Provide intakes, crisis intervention, and short-term individual, couples, and family counseling services to BARCC clients, at BARCC’s offices (Cambridge, Boston, and Waltham).
Develop, revise, and facilitate on- and off-site groups.
Conduct client sessions during evening hours two nights per week.
Multidisciplinary work
Collaborate with other BARCC staff and teams to ensure clients’ needs are being met.
Provide supervision and education to volunteers and interns.
Observe, track, and communicate client feedback and needs (community response, feedback from allied organizations, client quotes, etc.) that explains the impact and needs of program services to supervisor at least once per year.
Attend and participate in developmental, organization-wide, and other meetings.
Administrative work
Maintain accurate records of services provided to and on behalf of clients.
Ensure that records are completed in a timely manner and comply with BARCC’s record-keeping guidelines.
Act in the best interest of the organization, reflecting the values of teamwork, collaboration, and mutual respect.
Perform other duties as needed or directed.
You’ll bring
Verbal and written fluency in Spanish and English (required).
The education, training, and clinical hours to be a license-eligible LICSW or LMHC in Massachusetts (required), currently licensed preferred.
Two or more years of relevant direct clinical service experience preferred.
Experience or comfort in working directly with clients in related fields, such as sexual and/or intimate partner violence, reproductive health, teen dating violence, suicide prevention, shelter access.
Comfort with providing sexual trauma–informed care.
Collaborative team spirit that values and respects diverse perspectives in a multidisciplinary team.
Commitment to BARCC’s mission and philosophy.
What we offer
The opportunity to make meaningful change and improve the lives of others through mission-driven work, at all levels of the organization.
The most compassionate, supportive, and fun-loving colleagues around—who will shower you with warm welcomes, funny memes, and regular shout-outs for your contributions.
An investment in your health, well-being, and professional development through competitive benefit offerings, generous time off policies, professional development funds and opportunities, and ongoing improvements to proactively manage vicarious trauma.
Starting salary range and benefits $46,000–$51,000, depending on experience and skills. The total compensation package includes a generous benefits package, including health, dental, vacation, sick time, and other coverage options.
Hiring process and timeline Please submit via our online application system your resume and cover letter stating your interest and related experience to be considered for this position. No phone calls please. We are accepting initial applications through June 28, 2019, but the opportunity will remain open until we find the best fit possible. The full hiring process will include a phone-screen interview, first-round in-person interview, and final team interview. Reasonable accommodation provided upon request.
About us We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other status protected by applicable law.
For more information about BARCC, please visit barcc.org .
Jun 06, 2019
Full time
What we do Since 1973, the Boston Area Rape Crisis Center (BARCC) has been a leader in the movement to end sexual violence. BARCC empowers survivors of sexual violence to heal and provides education and advocacy for the social change needed to create cultures that prevent sexual violence. We rely on our dedicated, brilliant staff to do this important work, and our team is growing!
The role The Clinical Services program is looking for a new full-time Clinician fluent in Spanish and English (with an internal title of Bilingual Clinician). You’ll provide high-quality clinical care to clients at BARCC and at collaborating agencies in Spanish and English. You’ll work directly with the Clinical Services team of staff and interns to support survivors and significant others.
Where and when you’ll work BARCC's staff, operations, hours, and location vary by function, type of work, and work style. You'll primarily work from our Waltham office.
This is a 40-hour, full-time position. You can expect to work regularly Monday through Friday. Exact schedule may be flexible depending on your availability. Two evenings, until 8:00 p.m., are required to meet client availability.
What you’ll do
Client work
Provide intakes, crisis intervention, and short-term individual, couples, and family counseling services to BARCC clients, at BARCC’s offices (Cambridge, Boston, and Waltham).
Develop, revise, and facilitate on- and off-site groups.
Conduct client sessions during evening hours two nights per week.
Multidisciplinary work
Collaborate with other BARCC staff and teams to ensure clients’ needs are being met.
Provide supervision and education to volunteers and interns.
Observe, track, and communicate client feedback and needs (community response, feedback from allied organizations, client quotes, etc.) that explains the impact and needs of program services to supervisor at least once per year.
Attend and participate in developmental, organization-wide, and other meetings.
Administrative work
Maintain accurate records of services provided to and on behalf of clients.
Ensure that records are completed in a timely manner and comply with BARCC’s record-keeping guidelines.
Act in the best interest of the organization, reflecting the values of teamwork, collaboration, and mutual respect.
Perform other duties as needed or directed.
You’ll bring
Verbal and written fluency in Spanish and English (required).
The education, training, and clinical hours to be a license-eligible LICSW or LMHC in Massachusetts (required), currently licensed preferred.
Two or more years of relevant direct clinical service experience preferred.
Experience or comfort in working directly with clients in related fields, such as sexual and/or intimate partner violence, reproductive health, teen dating violence, suicide prevention, shelter access.
Comfort with providing sexual trauma–informed care.
Collaborative team spirit that values and respects diverse perspectives in a multidisciplinary team.
Commitment to BARCC’s mission and philosophy.
What we offer
The opportunity to make meaningful change and improve the lives of others through mission-driven work, at all levels of the organization.
The most compassionate, supportive, and fun-loving colleagues around—who will shower you with warm welcomes, funny memes, and regular shout-outs for your contributions.
An investment in your health, well-being, and professional development through competitive benefit offerings, generous time off policies, professional development funds and opportunities, and ongoing improvements to proactively manage vicarious trauma.
Starting salary range and benefits $46,000–$51,000, depending on experience and skills. The total compensation package includes a generous benefits package, including health, dental, vacation, sick time, and other coverage options.
Hiring process and timeline Please submit via our online application system your resume and cover letter stating your interest and related experience to be considered for this position. No phone calls please. We are accepting initial applications through June 28, 2019, but the opportunity will remain open until we find the best fit possible. The full hiring process will include a phone-screen interview, first-round in-person interview, and final team interview. Reasonable accommodation provided upon request.
About us We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other status protected by applicable law.
For more information about BARCC, please visit barcc.org .
What we do Since 1973, the Boston Area Rape Crisis Center (BARCC) has been a leader in the movement to end sexual violence. BARCC empowers survivors of sexual violence to heal and provides education and advocacy for the social change needed to create cultures that prevent sexual violence. We rely on our dedicated, brilliant staff to do this important work, and our team is growing!
The role Our Legal Advocacy team is looking for a new, full-time Attorney fluent in Spanish and English (with an internal title of Bilingual Staff Attorney). You’ll work closely with our Bilingual Senior Staff Attorney, Legal Advocacy Program Manager (supervisor), and our client services team to ensure that our Spanish- and English-speaking clients understand their legal rights and options, providing support and guidance so they can make the decisions that meet their needs and goals. Your work will directly further BARCC’s mission of ending sexual violence through healing and social change.
Where and when you’ll work BARCC's staff, operations, hours, and location vary by function, type of work, and work style. You’ll primarily work from our Cambridge office, located at 99 Bishop Allen Drive with occasional local travel for client accompaniments.
This is a 40-hour, full-time position. You can expect to work regularly Monday through Friday. Two days a week you will have evening client hours until 7:00 p.m.
What you’ll do
Provide culturally competent legal advocacy services to sexual assault survivors and significant others; assess clients’ needs, provide information and advocacy, identify legal options, and provide referrals and assistance in accessing other legal services.
Focus on navigating the criminal justice and court systems, safety, privacy, immigration issues, and employment/school matters.
Participate in the development and improvement of program materials and procedures.
Work closely with Client Services staff to coordinate services and a smooth continuum of care for clients.
Serve as a resource to other advocates working with survivors at partner and community agencies.
Be informed and assist in sharing information regarding legal developments that are relevant to the role of the Legal Advocacy program and BARCC services.
Develop relationships and navigate within a range of agencies and systems relevant to the legal needs of BARCC clients, including but not limited to law enforcement, prosecutors, employers, and universities.
Collect program-related data and prepare written updates and progress reports as necessary.
Provide training to staff, volunteers, and external stakeholders on topics related to sexual violence and the law.
Provide regularly scheduled evening hours to meet client availability until 7:00 p.m. twice per week.
Be an ambassador of the organization, reflecting the values of teamwork, collaboration, inclusivity, and mutual respect.
Collaborate on other projects as needed.
You’ll bring
Juris Doctor (JD) degree and current Massachusetts Bar License (required).
Bicultural Spanish and English fluency (required).
2+ years of experience providing direct service to clients, such as legal advocacy and/or experience in sexual violence field (required, law school internships may qualify).
Experience working with trauma survivors and/or underserved communities.
Attention to detail, ability to multitask, excellent communication skills, and comfort working with a computer database.
Demonstrated commitment to BARCC’s mission and philosophy.
What we offer
The opportunity to make meaningful change and improve the lives of others through mission-driven work, at all levels of the organization.
The most compassionate, supportive, and fun-loving colleagues around—who will shower you with warm welcomes, funny memes, and regular shout-outs for your contributions.
An investment in your health, well-being, and professional development through competitive benefit offerings, generous time off policies, professional development funds and opportunities, and ongoing improvements to proactively manage vicarious trauma.
Starting salary range and benefits $50,000–$54,000, depending on experience and skills. The total compensation package includes a generous benefits package, including health, dental, vacation, sick time, and other coverage options.
Hiring process and timeline Please submit via our online application system your resume, cover letter, and legal writing sample stating your interest and related experience to be considered for this position. No phone calls, please. We are accepting initial applications through July 16, 2018, but the opportunity will remain open until we find the best fit possible. The full hiring process will include a phone-screen interview, first-round in-person interview, a skills assessment, and final team interview. Reasonable accommodation provided upon request.
About us We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other status protected by applicable law.
For more information about BARCC, please visit barcc.org .
Jun 06, 2019
Full time
What we do Since 1973, the Boston Area Rape Crisis Center (BARCC) has been a leader in the movement to end sexual violence. BARCC empowers survivors of sexual violence to heal and provides education and advocacy for the social change needed to create cultures that prevent sexual violence. We rely on our dedicated, brilliant staff to do this important work, and our team is growing!
The role Our Legal Advocacy team is looking for a new, full-time Attorney fluent in Spanish and English (with an internal title of Bilingual Staff Attorney). You’ll work closely with our Bilingual Senior Staff Attorney, Legal Advocacy Program Manager (supervisor), and our client services team to ensure that our Spanish- and English-speaking clients understand their legal rights and options, providing support and guidance so they can make the decisions that meet their needs and goals. Your work will directly further BARCC’s mission of ending sexual violence through healing and social change.
Where and when you’ll work BARCC's staff, operations, hours, and location vary by function, type of work, and work style. You’ll primarily work from our Cambridge office, located at 99 Bishop Allen Drive with occasional local travel for client accompaniments.
This is a 40-hour, full-time position. You can expect to work regularly Monday through Friday. Two days a week you will have evening client hours until 7:00 p.m.
What you’ll do
Provide culturally competent legal advocacy services to sexual assault survivors and significant others; assess clients’ needs, provide information and advocacy, identify legal options, and provide referrals and assistance in accessing other legal services.
Focus on navigating the criminal justice and court systems, safety, privacy, immigration issues, and employment/school matters.
Participate in the development and improvement of program materials and procedures.
Work closely with Client Services staff to coordinate services and a smooth continuum of care for clients.
Serve as a resource to other advocates working with survivors at partner and community agencies.
Be informed and assist in sharing information regarding legal developments that are relevant to the role of the Legal Advocacy program and BARCC services.
Develop relationships and navigate within a range of agencies and systems relevant to the legal needs of BARCC clients, including but not limited to law enforcement, prosecutors, employers, and universities.
Collect program-related data and prepare written updates and progress reports as necessary.
Provide training to staff, volunteers, and external stakeholders on topics related to sexual violence and the law.
Provide regularly scheduled evening hours to meet client availability until 7:00 p.m. twice per week.
Be an ambassador of the organization, reflecting the values of teamwork, collaboration, inclusivity, and mutual respect.
Collaborate on other projects as needed.
You’ll bring
Juris Doctor (JD) degree and current Massachusetts Bar License (required).
Bicultural Spanish and English fluency (required).
2+ years of experience providing direct service to clients, such as legal advocacy and/or experience in sexual violence field (required, law school internships may qualify).
Experience working with trauma survivors and/or underserved communities.
Attention to detail, ability to multitask, excellent communication skills, and comfort working with a computer database.
Demonstrated commitment to BARCC’s mission and philosophy.
What we offer
The opportunity to make meaningful change and improve the lives of others through mission-driven work, at all levels of the organization.
The most compassionate, supportive, and fun-loving colleagues around—who will shower you with warm welcomes, funny memes, and regular shout-outs for your contributions.
An investment in your health, well-being, and professional development through competitive benefit offerings, generous time off policies, professional development funds and opportunities, and ongoing improvements to proactively manage vicarious trauma.
Starting salary range and benefits $50,000–$54,000, depending on experience and skills. The total compensation package includes a generous benefits package, including health, dental, vacation, sick time, and other coverage options.
Hiring process and timeline Please submit via our online application system your resume, cover letter, and legal writing sample stating your interest and related experience to be considered for this position. No phone calls, please. We are accepting initial applications through July 16, 2018, but the opportunity will remain open until we find the best fit possible. The full hiring process will include a phone-screen interview, first-round in-person interview, a skills assessment, and final team interview. Reasonable accommodation provided upon request.
About us We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other status protected by applicable law.
For more information about BARCC, please visit barcc.org .
What we do Since 1973, the Boston Area Rape Crisis Center (BARCC) has been a leader in the movement to end sexual violence. BARCC empowers survivors of sexual violence to heal and provides education and advocacy for the social change needed to create cultures that prevent sexual violence. We rely on our dedicated, brilliant staff to do this important work, and our team is growing!
The role Our Legal Advocacy team is looking for a new, part-time Immigration Attorney fluent in Spanish and English. You’ll work closely with our Bilingual Senior Staff Attorney, Legal Advocacy Program Manager, and our Client Services team to ensure that our Spanish- and English-speaking clients receive legal consultation and representation regarding immigration needs. Your work will further BARCC’s mission of ending sexual violence through healing and social change.
Where and when you’ll workBARCC's staff, operations, hours, and location vary by function, type of work, and work style. You’ll primarily work from our Cambridge office, located at 99 Bishop Allen Drive with occasional local travel for meetings and trainings as needed.
This is a 20-hour-per-week, part-time position. You’ll develop your regular schedule with the Legal Advocacy team, which will fall during usual business hours (weekdays, between 9:00 a.m. and 5:00 p.m.).
What you’ll do
Provide legal consultations to BARCC Legal Advocacy clients regarding immigration-related legal issues, and assess cases for potential immigration relief.
Represent immigrant survivors of sexual assault and their families in filing affirmative petitions for immigration relief, including U-visas and T-visa.
Develop referral network of agencies and private attorneys and refer clients as needed to other legal services for immigration relief representation, including removal defense of active clients.
Work in collaboration with BARCC’s Legal Advocacy program to develop immigration program policies and procedures, including determining priorities for immigration relief needs and determining capacity and establishing waitlist procedures.
Establishing confidentiality policy within immigration program.
Provide culturally competent and trauma-informed information to survivors about their options, including assessing for safety concerns, so they can make informed decisions.
Provide ongoing assistance for clients regarding immigration needs, and assisting with employment authorization and recertification.
Conduct training for BARCC staff and external stakeholders about sexual violence and sexual exploitation–related immigration relief and working with immigrant survivors.
Seek out and attend relevant professional development trainings and professional collaboration both within BARCC and the community.
Participate in immigration-focused roundtables and community meetings.
Collect program-related data and prepare written updates and progress reports as necessary.
Be an ambassador of the organization, reflecting the values of teamwork, collaboration, inclusivity, and mutual respect.
Collaborate on other projects as needed.
You’ll bring
Juris Doctor (JD) degree and current Massachusetts Bar License (required).
Spoken fluency in Spanish (required).
At least three years of experience as an attorney in immigration legal services (required).
Prior experience working with survivors of trauma and abuse.
Skill level that permits working independently.
Strong awareness of and ability to self-regulate adherence to professional responsibility and ethical duties.
Excellent attention to detail, organization, and time-management skills.
Experience using immigration case management software. This position will involve use of eIMMIGRATION Cerenade case management software.
Demonstrated commitment to BARCC’s mission and philosophy.
What we offer
The opportunity to make meaningful change and improve the lives of others through mission-driven work, at all levels of the organization.
The most compassionate, supportive, and fun-loving colleagues around—who will shower you with warm welcomes, funny memes, and regular shout-outs for your contributions.
An investment in your health, well-being, and professional development through competitive benefit offerings, generous time off policies, professional development funds and opportunities, and ongoing improvements to proactively manage vicarious trauma.
Starting salary range and benefits $25,000–$28,000 for 20 hrs/week ($50,000–$56,000 full-time equivalent), depending on experience and skills. The total compensation package includes a generous benefits package, including health, dental, vacation, sick time, and other coverage options.
Hiring process and timeline Please submit via our online application system your resume and cover letter and legal writing sample stating your interest and related experience to be considered for this position. No phone calls, please. We are accepting initial applications through July 16, 2019, but the opportunity will remain open until we find the best fit possible. The full hiring process will include a phone-screen interview, first-round in-person interview, a skills assessment, and final team interview. Reasonable accommodation provided upon request.
About us We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other status protected by applicable law.
For more information about BARCC, please visit barcc.org .
Jun 06, 2019
Part time
What we do Since 1973, the Boston Area Rape Crisis Center (BARCC) has been a leader in the movement to end sexual violence. BARCC empowers survivors of sexual violence to heal and provides education and advocacy for the social change needed to create cultures that prevent sexual violence. We rely on our dedicated, brilliant staff to do this important work, and our team is growing!
The role Our Legal Advocacy team is looking for a new, part-time Immigration Attorney fluent in Spanish and English. You’ll work closely with our Bilingual Senior Staff Attorney, Legal Advocacy Program Manager, and our Client Services team to ensure that our Spanish- and English-speaking clients receive legal consultation and representation regarding immigration needs. Your work will further BARCC’s mission of ending sexual violence through healing and social change.
Where and when you’ll workBARCC's staff, operations, hours, and location vary by function, type of work, and work style. You’ll primarily work from our Cambridge office, located at 99 Bishop Allen Drive with occasional local travel for meetings and trainings as needed.
This is a 20-hour-per-week, part-time position. You’ll develop your regular schedule with the Legal Advocacy team, which will fall during usual business hours (weekdays, between 9:00 a.m. and 5:00 p.m.).
What you’ll do
Provide legal consultations to BARCC Legal Advocacy clients regarding immigration-related legal issues, and assess cases for potential immigration relief.
Represent immigrant survivors of sexual assault and their families in filing affirmative petitions for immigration relief, including U-visas and T-visa.
Develop referral network of agencies and private attorneys and refer clients as needed to other legal services for immigration relief representation, including removal defense of active clients.
Work in collaboration with BARCC’s Legal Advocacy program to develop immigration program policies and procedures, including determining priorities for immigration relief needs and determining capacity and establishing waitlist procedures.
Establishing confidentiality policy within immigration program.
Provide culturally competent and trauma-informed information to survivors about their options, including assessing for safety concerns, so they can make informed decisions.
Provide ongoing assistance for clients regarding immigration needs, and assisting with employment authorization and recertification.
Conduct training for BARCC staff and external stakeholders about sexual violence and sexual exploitation–related immigration relief and working with immigrant survivors.
Seek out and attend relevant professional development trainings and professional collaboration both within BARCC and the community.
Participate in immigration-focused roundtables and community meetings.
Collect program-related data and prepare written updates and progress reports as necessary.
Be an ambassador of the organization, reflecting the values of teamwork, collaboration, inclusivity, and mutual respect.
Collaborate on other projects as needed.
You’ll bring
Juris Doctor (JD) degree and current Massachusetts Bar License (required).
Spoken fluency in Spanish (required).
At least three years of experience as an attorney in immigration legal services (required).
Prior experience working with survivors of trauma and abuse.
Skill level that permits working independently.
Strong awareness of and ability to self-regulate adherence to professional responsibility and ethical duties.
Excellent attention to detail, organization, and time-management skills.
Experience using immigration case management software. This position will involve use of eIMMIGRATION Cerenade case management software.
Demonstrated commitment to BARCC’s mission and philosophy.
What we offer
The opportunity to make meaningful change and improve the lives of others through mission-driven work, at all levels of the organization.
The most compassionate, supportive, and fun-loving colleagues around—who will shower you with warm welcomes, funny memes, and regular shout-outs for your contributions.
An investment in your health, well-being, and professional development through competitive benefit offerings, generous time off policies, professional development funds and opportunities, and ongoing improvements to proactively manage vicarious trauma.
Starting salary range and benefits $25,000–$28,000 for 20 hrs/week ($50,000–$56,000 full-time equivalent), depending on experience and skills. The total compensation package includes a generous benefits package, including health, dental, vacation, sick time, and other coverage options.
Hiring process and timeline Please submit via our online application system your resume and cover letter and legal writing sample stating your interest and related experience to be considered for this position. No phone calls, please. We are accepting initial applications through July 16, 2019, but the opportunity will remain open until we find the best fit possible. The full hiring process will include a phone-screen interview, first-round in-person interview, a skills assessment, and final team interview. Reasonable accommodation provided upon request.
About us We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other status protected by applicable law.
For more information about BARCC, please visit barcc.org .
Job ID: 1152314
What are you working forward to?
At Synchrony we make sure our employees are always working forward to something exciting. On our Call Center team, this means ensuring our customers’ success—and we’ll do the same for you: through generous benefits, continuous learning and clear career progression. From Day One, you’ll enjoy high starting wages (Current starting payrate is $14.85/hour. As of July 1st hourly wages will increase to $16.50/hour) and a benefits package that includes a 401(k) with company match, and healthcare that adds up to an additional $6.50/hour. After six months of employment, you’re also eligible tuition reimbursement.
What you’ll do as a Customer Service Representative?
You’ll handle inbound calls from our many cardholders, keeping exceptional customer service as your constant goal. You’ll maintain up-to-date computerized customer information, resolve inquires, authorize sales, and most importantly, you’ll build relationships with clients, customers and colleagues.
What you’ll need to succeed
You’ll have excellent problem-solving and analytical skills; thrive in a team environment; and effectively communicate. You’ll need proficient computer skills, including the ability to manage information in multiple windows, proficiently type while talking and be comfortable utilizing Microsoft Outlook.
What you’ll need to be considered for this role
*YOU MUST BE ABLE TO SATISFY THE REQUIREMENTS OF SECTION 19 OF THE FEDERAL DEPOSIT INSURANCE ACT – for more information, click here .
6+ months customer service experience of any kind and/or military equivalent experience.
Confidence using a computer
Fully fluent in English and Spanish
Be 18-years-old or older
Have a high school diploma or equivalent
Be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the selection process
Effective 1-1-18, new hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 24 months’ time in position before they can post. All internal employees must have at least a “consistently meets expectations” performance rating and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance requirement).
Legal authorization to work in the U.S. (this is required). We will not sponsor individuals for employment visas, now or in the future, for this job opening
Reasonable Accommodation Notice:
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time.
Synchrony is an Equal Opportunity Employer for all, including minorities, women, protected veterans and disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job
To work forward to something exciting, apply online at www.syfcareers.com
Jun 05, 2019
Full time
Job ID: 1152314
What are you working forward to?
At Synchrony we make sure our employees are always working forward to something exciting. On our Call Center team, this means ensuring our customers’ success—and we’ll do the same for you: through generous benefits, continuous learning and clear career progression. From Day One, you’ll enjoy high starting wages (Current starting payrate is $14.85/hour. As of July 1st hourly wages will increase to $16.50/hour) and a benefits package that includes a 401(k) with company match, and healthcare that adds up to an additional $6.50/hour. After six months of employment, you’re also eligible tuition reimbursement.
What you’ll do as a Customer Service Representative?
You’ll handle inbound calls from our many cardholders, keeping exceptional customer service as your constant goal. You’ll maintain up-to-date computerized customer information, resolve inquires, authorize sales, and most importantly, you’ll build relationships with clients, customers and colleagues.
What you’ll need to succeed
You’ll have excellent problem-solving and analytical skills; thrive in a team environment; and effectively communicate. You’ll need proficient computer skills, including the ability to manage information in multiple windows, proficiently type while talking and be comfortable utilizing Microsoft Outlook.
What you’ll need to be considered for this role
*YOU MUST BE ABLE TO SATISFY THE REQUIREMENTS OF SECTION 19 OF THE FEDERAL DEPOSIT INSURANCE ACT – for more information, click here .
6+ months customer service experience of any kind and/or military equivalent experience.
Confidence using a computer
Fully fluent in English and Spanish
Be 18-years-old or older
Have a high school diploma or equivalent
Be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the selection process
Effective 1-1-18, new hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 24 months’ time in position before they can post. All internal employees must have at least a “consistently meets expectations” performance rating and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance requirement).
Legal authorization to work in the U.S. (this is required). We will not sponsor individuals for employment visas, now or in the future, for this job opening
Reasonable Accommodation Notice:
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time.
Synchrony is an Equal Opportunity Employer for all, including minorities, women, protected veterans and disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job
To work forward to something exciting, apply online at www.syfcareers.com
The John & Mable Ringling Museum of Art
Sarasota, FL, USA
Department
The John & Mable Ringling Museum of Art is located in Sarasota, Florida. For more information about the Ringling, please see the "Other Information" section.
Equal Employment Opportunity
An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer. FSU's Equal Opportunity Statement can be viewed at: http://www.hr.fsu.edu/PDF/Publications/diversity/EEO_Statement.pdf
Responsibilities
Our Advanced Sales Associates are one of the first to interact with museum visitors over the phone and play an important role in providing an excellent customer service experience. Associates will be performing a variety of tasks to include: - Selling tickets for all Ringling functions over the phone. - Processing credit and debit card payments remotely. - Processing membership payments and other invoices as necessary. - Working closely with Admissions and Membership departments in person, over the phone, and via email. - Checking the advance sales email account to process invoices that are received. - Answers the Switchboard, addresses all general questions, and transfers all other calls to appropriate staff/department.
Qualifications
- High school diploma/equivalent. - Previous phone work experience. - Ability to work with the computer ticketing system. - Previous cash handling experience. - Experience with Microsoft Office suite. - Ability to make patrons feel welcome over the phone using interpersonal and communication skills. - Note: A work sample will be administered during the interview process.
Preferred
Previous experience with Tessitura is preferred.
Other Information
The Ringling is a preeminent center for the arts, history, performance, and learning that is dedicated to bringing the past and contemporary culture to life through extraordinary visitor experiences. From its inception, The Ringling has joined the diverse visual traditions and theatrical spectacle of yesterday with the genre-defying global practitioners of today. A place of exploration, discovery and respite, The Ringling’s campus in Sarasota, Florida--which includes the Museum of Art, Circus Museum, a historic home, an 18th-century theater and bayfront gardens--is listed on the National Register of Historic Places. As the State Art Museum of Florida and part of Florida State University, The Ringling fulfills an important educational mission. The Ringling offers formal and informal programs of study serving as a major resource for students, scholars and lifelong learners of every age across the region, country, and around the world. For more information, please visit www.ringling.org.
Contact Info
For more information, or for technical assistance, please contact Ringling Human Resources at 941-359-5700 ext. 2605 or employment@ringling.org.
Anticipated Salary Range
$11.50 per hour. Advanced Sales Associates also receive: - Regular training on upcoming exhibitions - Private gallery talks with curators - Discounts on memberships - Discounts in the museum stores - Discounts on select performances/events - Free museum admission and much more!
Pay Plan
This is an OPS/Part-Time Job.
Schedule
Primary working hours are between 8:00 AM to 4:00 PM Monday to Friday. Approximately 24 hours per week. Weekends, evenings, and holidays may be required per the needs of the Ringling.
Criminal Background Check
This position requires successful completion of a criminal history background check, to include fingerprinting. The background check will be conducted as authorized and in accordance with University Policy 4-OP-C-7-B11.
How To Apply
If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service. Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.
Affordable Care Act
OPS employees are covered under the Affordable Care Act. OPS employees that meet certain criteria will be offered affordable health care coverage. For more information, please visit the following website regarding the Affordable Care Act, http://hr.fsu.edu/?page=benefits/insurance/insurance_home&ops=1.
Jun 04, 2019
Part time
Department
The John & Mable Ringling Museum of Art is located in Sarasota, Florida. For more information about the Ringling, please see the "Other Information" section.
Equal Employment Opportunity
An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer. FSU's Equal Opportunity Statement can be viewed at: http://www.hr.fsu.edu/PDF/Publications/diversity/EEO_Statement.pdf
Responsibilities
Our Advanced Sales Associates are one of the first to interact with museum visitors over the phone and play an important role in providing an excellent customer service experience. Associates will be performing a variety of tasks to include: - Selling tickets for all Ringling functions over the phone. - Processing credit and debit card payments remotely. - Processing membership payments and other invoices as necessary. - Working closely with Admissions and Membership departments in person, over the phone, and via email. - Checking the advance sales email account to process invoices that are received. - Answers the Switchboard, addresses all general questions, and transfers all other calls to appropriate staff/department.
Qualifications
- High school diploma/equivalent. - Previous phone work experience. - Ability to work with the computer ticketing system. - Previous cash handling experience. - Experience with Microsoft Office suite. - Ability to make patrons feel welcome over the phone using interpersonal and communication skills. - Note: A work sample will be administered during the interview process.
Preferred
Previous experience with Tessitura is preferred.
Other Information
The Ringling is a preeminent center for the arts, history, performance, and learning that is dedicated to bringing the past and contemporary culture to life through extraordinary visitor experiences. From its inception, The Ringling has joined the diverse visual traditions and theatrical spectacle of yesterday with the genre-defying global practitioners of today. A place of exploration, discovery and respite, The Ringling’s campus in Sarasota, Florida--which includes the Museum of Art, Circus Museum, a historic home, an 18th-century theater and bayfront gardens--is listed on the National Register of Historic Places. As the State Art Museum of Florida and part of Florida State University, The Ringling fulfills an important educational mission. The Ringling offers formal and informal programs of study serving as a major resource for students, scholars and lifelong learners of every age across the region, country, and around the world. For more information, please visit www.ringling.org.
Contact Info
For more information, or for technical assistance, please contact Ringling Human Resources at 941-359-5700 ext. 2605 or employment@ringling.org.
Anticipated Salary Range
$11.50 per hour. Advanced Sales Associates also receive: - Regular training on upcoming exhibitions - Private gallery talks with curators - Discounts on memberships - Discounts in the museum stores - Discounts on select performances/events - Free museum admission and much more!
Pay Plan
This is an OPS/Part-Time Job.
Schedule
Primary working hours are between 8:00 AM to 4:00 PM Monday to Friday. Approximately 24 hours per week. Weekends, evenings, and holidays may be required per the needs of the Ringling.
Criminal Background Check
This position requires successful completion of a criminal history background check, to include fingerprinting. The background check will be conducted as authorized and in accordance with University Policy 4-OP-C-7-B11.
How To Apply
If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service. Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.
Affordable Care Act
OPS employees are covered under the Affordable Care Act. OPS employees that meet certain criteria will be offered affordable health care coverage. For more information, please visit the following website regarding the Affordable Care Act, http://hr.fsu.edu/?page=benefits/insurance/insurance_home&ops=1.
The John & Mable Ringling Museum of Art
Sarasota, FL, USA
Department
The John & Mable Ringling Museum of Art is located in Sarasota, Florida. For more information about the Ringling, please see the "Other Information" section.
Equal Employment Opportunity
An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer. FSU's Equal Opportunity Statement can be viewed at: http://www.hr.fsu.edu/PDF/Publications/diversity/EEO_Statement.pdf
Responsibilities
Our Admissions & Box Office Associates are one of the first to interact with museum visitors and play an important role in providing an excellent customer service experience. Associates will be performing a variety of tasks to include: - Processing ticket orders. - Selling general admission, docent tours, film, theater, and lecture tickets. - Providing information about The Ringling and its programs. - Efficient, accurate cash handling and ticket distribution.
Qualifications
- High school diploma/equivalent. - Previous cash handling experience. - Interpersonal and communication skills, to include the ability to interact with a variety of people. - Ability to work with the computer ticketing system. - Ability to stand for up to one hour and lift up to 25 lbs.
Preferred
- Previous experience with Tessitura. - Verbal fluency in foreign languages, especially Spanish, German, French, Chinese, Italian, Portuguese, and Russian.
Other Information
The Ringling is a preeminent center for the arts, history, performance, and learning that is dedicated to bringing the past and contemporary culture to life through extraordinary visitor experiences. From its inception, The Ringling has joined the diverse visual traditions and theatrical spectacle of yesterday with the genre-defying global practitioners of today. A place of exploration, discovery and respite, The Ringling’s campus in Sarasota, Florida--which includes the Museum of Art, Circus Museum, a historic home, an 18th-century theater and bayfront gardens--is listed on the National Register of Historic Places. As the State Art Museum of Florida and part of Florida State University, The Ringling fulfills an important educational mission. The Ringling offers formal and informal programs of study serving as a major resource for students, scholars and lifelong learners of every age across the region, country, and around the world. For more information, please visit www.ringling.org.
Contact Info
For more information, or for technical assistance, please contact Ringling Human Resources at 941-359-5700 ext. 2605 or employment@ringling.org.
Anticipated Salary Range
10.50 per hour. Admissions Associates also receive: - Regular training on upcoming exhibitions - Private gallery talks with curators - Discounts on memberships - Discounts in the museum stores - Discounts on select performances/events - Free museum admission and much more!
Pay Plan
This is an OPS/part-time Job.
Schedule
Primary working hours are between 9:00 AM - 5:00 PM. Approximately 24 hours per week including 1 weekend day. Weekends, evenings, and holidays may be required per the needs of the Ringling.
Criminal Background Check
This position requires successful completion of a criminal history background check, to include fingerprinting. The background check will be conducted as authorized and in accordance with University Policy 4-OP-C-7-B11.
How To Apply
If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service. Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.
Affordable Care Act
OPS employees are covered under the Affordable Care Act. OPS employees that meet certain criteria will be offered affordable health care coverage. For more information, please visit the following website regarding the Affordable Care Act, http://hr.fsu.edu/?page=benefits/insurance/insurance_home&ops=1.
Jun 04, 2019
Part time
Department
The John & Mable Ringling Museum of Art is located in Sarasota, Florida. For more information about the Ringling, please see the "Other Information" section.
Equal Employment Opportunity
An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer. FSU's Equal Opportunity Statement can be viewed at: http://www.hr.fsu.edu/PDF/Publications/diversity/EEO_Statement.pdf
Responsibilities
Our Admissions & Box Office Associates are one of the first to interact with museum visitors and play an important role in providing an excellent customer service experience. Associates will be performing a variety of tasks to include: - Processing ticket orders. - Selling general admission, docent tours, film, theater, and lecture tickets. - Providing information about The Ringling and its programs. - Efficient, accurate cash handling and ticket distribution.
Qualifications
- High school diploma/equivalent. - Previous cash handling experience. - Interpersonal and communication skills, to include the ability to interact with a variety of people. - Ability to work with the computer ticketing system. - Ability to stand for up to one hour and lift up to 25 lbs.
Preferred
- Previous experience with Tessitura. - Verbal fluency in foreign languages, especially Spanish, German, French, Chinese, Italian, Portuguese, and Russian.
Other Information
The Ringling is a preeminent center for the arts, history, performance, and learning that is dedicated to bringing the past and contemporary culture to life through extraordinary visitor experiences. From its inception, The Ringling has joined the diverse visual traditions and theatrical spectacle of yesterday with the genre-defying global practitioners of today. A place of exploration, discovery and respite, The Ringling’s campus in Sarasota, Florida--which includes the Museum of Art, Circus Museum, a historic home, an 18th-century theater and bayfront gardens--is listed on the National Register of Historic Places. As the State Art Museum of Florida and part of Florida State University, The Ringling fulfills an important educational mission. The Ringling offers formal and informal programs of study serving as a major resource for students, scholars and lifelong learners of every age across the region, country, and around the world. For more information, please visit www.ringling.org.
Contact Info
For more information, or for technical assistance, please contact Ringling Human Resources at 941-359-5700 ext. 2605 or employment@ringling.org.
Anticipated Salary Range
10.50 per hour. Admissions Associates also receive: - Regular training on upcoming exhibitions - Private gallery talks with curators - Discounts on memberships - Discounts in the museum stores - Discounts on select performances/events - Free museum admission and much more!
Pay Plan
This is an OPS/part-time Job.
Schedule
Primary working hours are between 9:00 AM - 5:00 PM. Approximately 24 hours per week including 1 weekend day. Weekends, evenings, and holidays may be required per the needs of the Ringling.
Criminal Background Check
This position requires successful completion of a criminal history background check, to include fingerprinting. The background check will be conducted as authorized and in accordance with University Policy 4-OP-C-7-B11.
How To Apply
If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service. Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.
Affordable Care Act
OPS employees are covered under the Affordable Care Act. OPS employees that meet certain criteria will be offered affordable health care coverage. For more information, please visit the following website regarding the Affordable Care Act, http://hr.fsu.edu/?page=benefits/insurance/insurance_home&ops=1.
The John & Mable Ringling Museum of Art
Sarasota, FL, USA
Department
The John & Mable Ringling Museum of Art is located in Sarasota, Florida. For more about the Ringling, please see the "Other Information" section.
Equal Employment Opportunity
An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer. FSU's Equal Opportunity Statement can be viewed at: http://www.hr.fsu.edu/PDF/Publications/diversity/EEO_Statement.pdf
Responsibilities
Our Membership Associates are first to interact with existing and potential museum members. They play an important role in providing an excellent customer service experience. Associates will be performing a variety of tasks, including: selling memberships, entering membership applications, answering general membership questions, providing information about The Ringling and its programs, and assisting with data entry/gift processing as needed.
Qualifications
High school diploma/equivalent. Previous cash handling experience. Candidates must be able to proactively provide excellent customer service to include interacting with members or potential members over the phone and in person. Ability to work with the computer membership system. Strong attention to detail and ability to enter data with a high level of accuracy. Ability to stand for up to one hour and lift up to 25 lbs. Note: A work sample will be administered during the interview process.
Preferred
Experience with Blackbaud CRM and/or Tessitura.
Other Information
The Ringling is a preeminent center for the arts, history, performance, and learning that is dedicated to bringing the past and contemporary culture to life through extraordinary visitor experiences. A place of exploration, discovery and respite, The Ringling’s campus in Sarasota, Florida—which includes the Museum of Art, Circus Museum, a historic home, an 18th-century theater, and bayfront gardens—is listed on the National Register of Historic Places. As the State Art Museum of Florida and part of Florida State University, The Ringling fulfills an important educational mission. The Ringling offers formal and informal programs of study serving as a major resource for students, scholars and lifelong learners of every age across the region, country, and around the world. For more information, please visit www.ringling.org
Contact Info
For more information, or for technical assistance, please contact Ringling Human Resources at 941-359-5700 ext. 2605 or employment@ringling.org.
Anticipated Salary Range
$10.50 per hour Membership Associates also receive: - Regular training on upcoming exhibitions - Private gallery talks with curators - Discounts on memberships - Discounts in the museum stores - Discounts on select performances/events - Free museum admission and much more!
Pay Plan
This is an OPS/part-time Job.
Schedule
Part-time, approximately 24 hours per week. Flexible hours. Weekends, evenings, and holidays may be required.
Criminal Background Check
This position requires successful completion of a criminal history background check, to include fingerprinting. The background check will be conducted as authorized and in accordance with University Policy 4-OP-C-7-B11.
How To Apply
If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service. Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.
Affordable Care Act
OPS employees are covered under the Affordable Care Act. OPS employees that meet certain criteria will be offered affordable health care coverage. For more information, please visit the following website regarding the Affordable Care Act, http://hr.fsu.edu/?page=benefits/insurance/insurance_home&ops=1.
Jun 04, 2019
Part time
Department
The John & Mable Ringling Museum of Art is located in Sarasota, Florida. For more about the Ringling, please see the "Other Information" section.
Equal Employment Opportunity
An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer. FSU's Equal Opportunity Statement can be viewed at: http://www.hr.fsu.edu/PDF/Publications/diversity/EEO_Statement.pdf
Responsibilities
Our Membership Associates are first to interact with existing and potential museum members. They play an important role in providing an excellent customer service experience. Associates will be performing a variety of tasks, including: selling memberships, entering membership applications, answering general membership questions, providing information about The Ringling and its programs, and assisting with data entry/gift processing as needed.
Qualifications
High school diploma/equivalent. Previous cash handling experience. Candidates must be able to proactively provide excellent customer service to include interacting with members or potential members over the phone and in person. Ability to work with the computer membership system. Strong attention to detail and ability to enter data with a high level of accuracy. Ability to stand for up to one hour and lift up to 25 lbs. Note: A work sample will be administered during the interview process.
Preferred
Experience with Blackbaud CRM and/or Tessitura.
Other Information
The Ringling is a preeminent center for the arts, history, performance, and learning that is dedicated to bringing the past and contemporary culture to life through extraordinary visitor experiences. A place of exploration, discovery and respite, The Ringling’s campus in Sarasota, Florida—which includes the Museum of Art, Circus Museum, a historic home, an 18th-century theater, and bayfront gardens—is listed on the National Register of Historic Places. As the State Art Museum of Florida and part of Florida State University, The Ringling fulfills an important educational mission. The Ringling offers formal and informal programs of study serving as a major resource for students, scholars and lifelong learners of every age across the region, country, and around the world. For more information, please visit www.ringling.org
Contact Info
For more information, or for technical assistance, please contact Ringling Human Resources at 941-359-5700 ext. 2605 or employment@ringling.org.
Anticipated Salary Range
$10.50 per hour Membership Associates also receive: - Regular training on upcoming exhibitions - Private gallery talks with curators - Discounts on memberships - Discounts in the museum stores - Discounts on select performances/events - Free museum admission and much more!
Pay Plan
This is an OPS/part-time Job.
Schedule
Part-time, approximately 24 hours per week. Flexible hours. Weekends, evenings, and holidays may be required.
Criminal Background Check
This position requires successful completion of a criminal history background check, to include fingerprinting. The background check will be conducted as authorized and in accordance with University Policy 4-OP-C-7-B11.
How To Apply
If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service. Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.
Affordable Care Act
OPS employees are covered under the Affordable Care Act. OPS employees that meet certain criteria will be offered affordable health care coverage. For more information, please visit the following website regarding the Affordable Care Act, http://hr.fsu.edu/?page=benefits/insurance/insurance_home&ops=1.
The ORR Clinician is responsible for providing therapeutic services to UCs and their families in the form of individual, family and group therapy. Develops and oversees the completion of treatment on an individual, family and group basis. Services include: clinical assessment, service planning, individual, group, family and milieu therapies, counseling, case management, record keeping and service coordination with a multi-disciplinary team. Develops expertise in differential assessment, treatment readiness and change model, and motivational interviewing. Documents and assesses the effectiveness of specific interventions toward meeting the objectives and goals of the treatment plan.
Essential Functions :
Provides individual, family and group therapy as indicated by program needs.
Documents all therapy and contacts with clients and other service providers.
Maintains clients’ clinical files in a timely and orderly fashion.
Maintains the Clinical Training Manual in a timely and orderly fashion, if applicable.
Provides crisis intervention as needed. Ensures documentation is completed.
Transports clients for therapeutic services when needed.
Prepares monthly progress notes, staffing reports, plans and discharge summaries.
Ensures the safety, health and welfare of staff and students at all times.
Provides encouragement, guidance and resources to staff and students when needed.
Models and ensures all program norms are upheld without compromise.
Acts as a positive role model and mentor for both staff and students.
Treats others with respect, confronts negative behavior and supports confrontations.
Completes required reports and documentation in a timely manner, provides management with required reports and advises of any problematic situations.
Complies with and implements the Rite of Passage Policies and Procedures as detailed in the appropriate manuals/handbooks.
Ensures the highest standards are maintained to prevent illegal, unethical, or improper conduct and to ensure the program remains in compliance with agency licensing and Rite of Passage policies and procedures.
Assists with the correction of deficiencies and quality improvement efforts.
Attends and participates in all required meetings.
Qualifications:
Must be bilingual and speak both Spanish and English.
Master’s degree in social work with clinical experience in the program OR Master’s degree in psychology, sociology, or other relevant behavioral science in which direct clinical experience is a program requirement OR a Bachelor’s degree plus 5 years clinical employment experience.
Must be licensed or eligible for licensure.
Obtain the appropriate number of CEUs each year to maintain licensure, if applicable.
One year of prior experience working in a residential/school setting with at-risk students, their families and the Juvenile Justice System preferred.
Must be able to maintain a high level of confidentiality.
May 16, 2019
Full time
The ORR Clinician is responsible for providing therapeutic services to UCs and their families in the form of individual, family and group therapy. Develops and oversees the completion of treatment on an individual, family and group basis. Services include: clinical assessment, service planning, individual, group, family and milieu therapies, counseling, case management, record keeping and service coordination with a multi-disciplinary team. Develops expertise in differential assessment, treatment readiness and change model, and motivational interviewing. Documents and assesses the effectiveness of specific interventions toward meeting the objectives and goals of the treatment plan.
Essential Functions :
Provides individual, family and group therapy as indicated by program needs.
Documents all therapy and contacts with clients and other service providers.
Maintains clients’ clinical files in a timely and orderly fashion.
Maintains the Clinical Training Manual in a timely and orderly fashion, if applicable.
Provides crisis intervention as needed. Ensures documentation is completed.
Transports clients for therapeutic services when needed.
Prepares monthly progress notes, staffing reports, plans and discharge summaries.
Ensures the safety, health and welfare of staff and students at all times.
Provides encouragement, guidance and resources to staff and students when needed.
Models and ensures all program norms are upheld without compromise.
Acts as a positive role model and mentor for both staff and students.
Treats others with respect, confronts negative behavior and supports confrontations.
Completes required reports and documentation in a timely manner, provides management with required reports and advises of any problematic situations.
Complies with and implements the Rite of Passage Policies and Procedures as detailed in the appropriate manuals/handbooks.
Ensures the highest standards are maintained to prevent illegal, unethical, or improper conduct and to ensure the program remains in compliance with agency licensing and Rite of Passage policies and procedures.
Assists with the correction of deficiencies and quality improvement efforts.
Attends and participates in all required meetings.
Qualifications:
Must be bilingual and speak both Spanish and English.
Master’s degree in social work with clinical experience in the program OR Master’s degree in psychology, sociology, or other relevant behavioral science in which direct clinical experience is a program requirement OR a Bachelor’s degree plus 5 years clinical employment experience.
Must be licensed or eligible for licensure.
Obtain the appropriate number of CEUs each year to maintain licensure, if applicable.
One year of prior experience working in a residential/school setting with at-risk students, their families and the Juvenile Justice System preferred.
Must be able to maintain a high level of confidentiality.
New position for Canyon State Academy!
The Case Manager is a member of the site team implementing the Rite of Passage program. The Case Manager is responsible for administrating, developing and facilitating the completion of case plans and treatment programs in accordance with the requests of the placing agency and the needs of each student on their caseload. Develops and oversees the completion of the Graduation Plan based on presenting issues and student needs. Primary program liaison between student, parents/legal guardian, Client Manager and placing agency official as well as facilitates all court hearings and Probation Officer visits.
MINIMUM QUALIFICATIONS:
Possess a BA/BS in Criminal Justice, Psychology, Sociology, Counseling or Social Services related field (Master’s degree is preferred)
Prior case management experience required including three years’ experience with juveniles
Knowledge of licensing and ROP policies
Strong written and oral communication skills
Ability to meet and retain all pre and post-employment requirements
Job Type: Full-time
May 16, 2019
Full time
New position for Canyon State Academy!
The Case Manager is a member of the site team implementing the Rite of Passage program. The Case Manager is responsible for administrating, developing and facilitating the completion of case plans and treatment programs in accordance with the requests of the placing agency and the needs of each student on their caseload. Develops and oversees the completion of the Graduation Plan based on presenting issues and student needs. Primary program liaison between student, parents/legal guardian, Client Manager and placing agency official as well as facilitates all court hearings and Probation Officer visits.
MINIMUM QUALIFICATIONS:
Possess a BA/BS in Criminal Justice, Psychology, Sociology, Counseling or Social Services related field (Master’s degree is preferred)
Prior case management experience required including three years’ experience with juveniles
Knowledge of licensing and ROP policies
Strong written and oral communication skills
Ability to meet and retain all pre and post-employment requirements
Job Type: Full-time
The Youth Mentor / Coach Counselor is responsible for all duties listed in the Direct Care Staff Essential Functions; Completes daily assignments as specified by the Athletic Director, Group Leaders and Unit Managers; Provides guidance and resources to staff and students; Required to remain overnight a minimum of one or two nights per shift/week; Encouraged to participate in the daily physical activities of the students.
Other Duties:
Maintenance of the Gym and Athletic facilities; community service interaction and supervision; student transportation; educational aide; coaching specific sports; assist other staff teams as requested by Athletic Director and/or Group Living; Other duties as assigned.
Position Specific Qualifications:
In addition to entry level and universal requirements, Youth mentors / Coach Counselors are required to achieve passing scores on all applicable training exams and maintain all annual certifications and training requirements; Pass and maintain all other pre and post-employment requirements.
Minimum Requirements:
High School Diploma or equivalent and previous experience working with youth.
If required to operate a company vehicle during the course of employment, must meet the requirements to be an eligible ROP driver. Must possess a current AZ State Driver’s License and have an acceptable driving record for the past three (3) years.
Ability to pass a criminal background clearance check, drug screen, physical and TB test.
Must have excellent organization and time management skills.
Ability to provide exemplary customer service to all employees and outside constituents.
Ability to function independently and as a member of a team in a multi-task environment.
Must be flexible and able to handle multiple priorities, with the ability to adjust to high pressure and rapidly changing business conditions.
Job Type: Full-time
May 16, 2019
Full time
The Youth Mentor / Coach Counselor is responsible for all duties listed in the Direct Care Staff Essential Functions; Completes daily assignments as specified by the Athletic Director, Group Leaders and Unit Managers; Provides guidance and resources to staff and students; Required to remain overnight a minimum of one or two nights per shift/week; Encouraged to participate in the daily physical activities of the students.
Other Duties:
Maintenance of the Gym and Athletic facilities; community service interaction and supervision; student transportation; educational aide; coaching specific sports; assist other staff teams as requested by Athletic Director and/or Group Living; Other duties as assigned.
Position Specific Qualifications:
In addition to entry level and universal requirements, Youth mentors / Coach Counselors are required to achieve passing scores on all applicable training exams and maintain all annual certifications and training requirements; Pass and maintain all other pre and post-employment requirements.
Minimum Requirements:
High School Diploma or equivalent and previous experience working with youth.
If required to operate a company vehicle during the course of employment, must meet the requirements to be an eligible ROP driver. Must possess a current AZ State Driver’s License and have an acceptable driving record for the past three (3) years.
Ability to pass a criminal background clearance check, drug screen, physical and TB test.
Must have excellent organization and time management skills.
Ability to provide exemplary customer service to all employees and outside constituents.
Ability to function independently and as a member of a team in a multi-task environment.
Must be flexible and able to handle multiple priorities, with the ability to adjust to high pressure and rapidly changing business conditions.
Job Type: Full-time
At Bank of America, we’re guided by a common purpose to help make financial lives better by connecting clients and communities to the resources they need to be successful. Make a difference where it counts by joining our Consumer Client Services team at Bank of America. We’re looking for skilled people who will advise and advocate for our clients for their most important service needs. As part of the Bank of America team, client service representatives (CSRs) go beyond processing simple account transactions – you’ll listen to client needs and advise on products and services to support our clients through life events and moments that matter. Anticipate and resolve client concerns with the goal of exceeding each client’s expectations, no matter how large or small the request. CSRs work in an inbound client service contact center that requires sitting and taking calls for the entire shift, with structured breaks. Being there for our clients is our number one priority. In order to do that, we need our employees to adhere to schedules that ensure our clients have every opportunity to connect with a client service professional in their moments that matter. As a client service representative, you can look forward to • Working in a professional, fast-paced environment that requires accuracy, multi-tasking and effectively communicating resolutions in an efficient manner. • Meeting clients in the moments that matter to fully understand the need and fully resolve their situation the first time. • Understanding how clients engage with us using online and mobile technology, financial centers and contact centers to guide them on ways that we can improve their financial life. • Navigating multiple computer applications while interacting with the client. • Listening to, understanding and providing solutions for our client's needs. • Incentive opportunities for meeting and/or exceeding critical performance standards. • A world-class suite of employee benefits, including tuition and child care reimbursement and employee discount programs. • The Consumer Academy, our world-class training program for Consumer and Small Business employees, providing access to the tools and resources you need to invest in your development and build a successful career at Bank of America. • Potential to own your career growth opportunities. We’ll help you • Get training and on-the-job support from managers who are invested in your success. You’ll receive in- depth classroom training, including side-by-side live call handling and continued on-the-job training and coaching. • Learn about core banking products and services we provide through Bank of America. Understand which products/services will work best for the client throughout the relationship and how to successfully resolve client requests using best-in-class tools and resources. • Provide education to clients. Inform and educate clients on how to conduct simple transactions through self-service technologies that benefit them.
You’re a person who (required skills) • Displays passion, integrity, commitment and drive to deliver a positive, differentiated service that improves our clients’ financial lives. • Fully understands how life events can impact a client’s financial situation and is prepared to actively advise solutions and analyze/resolve complex client problems through creative solutions. • Has a commitment to excellent attendance and proven reliability and can work the agreed upon schedule. • Has a dependable team-player attitude with an understanding that calls must be handled immediately, including weekends and holidays. • Communicates effectively and confidently with all clients to make their financial lives better. • Has the ability to engage with clients – begin a conversation, anticipate questions, actively share information using plain language, build rapport and handle objections. • Is comfortable receiving ongoing performance feedback and coaching. • Is comfortable with ongoing change and learning new technology/processes. • Has 1+ year of customer/client service experience, including experience handling difficult client situations. • Has at least an intermediate level of proficiency with computers and current technology.
• Spanish Language required You’ll be better prepared if you have (desired skills and qualifications) • 1+ year of experience in the banking/financial industry. • 1+ year of experience working in a client service call center. We’re a culture that • Is committed to building a workplace where every employee is welcomed and given the support and resources to build and advance their careers. Along with taking care of our clients we want to be a great place for people to work, and we strive to create an environment where all employees have the opportunity to achieve their goals. • Believes diversity makes us stronger so we can reflect, connect to and meet the diverse needs of our clients around the world. • Provides continuous training and developmental opportunities to help employees achieve their goals, whatever their background or experience. • Is committed to advancing our tools, technology and ways of working. We always put our clients first to meet their evolving needs. • Believes in responsible growth and is dedicated to supporting communities around the world by connecting them to the lending, investing and giving they need to remain vibrant and vital.
Apr 24, 2019
Full time
At Bank of America, we’re guided by a common purpose to help make financial lives better by connecting clients and communities to the resources they need to be successful. Make a difference where it counts by joining our Consumer Client Services team at Bank of America. We’re looking for skilled people who will advise and advocate for our clients for their most important service needs. As part of the Bank of America team, client service representatives (CSRs) go beyond processing simple account transactions – you’ll listen to client needs and advise on products and services to support our clients through life events and moments that matter. Anticipate and resolve client concerns with the goal of exceeding each client’s expectations, no matter how large or small the request. CSRs work in an inbound client service contact center that requires sitting and taking calls for the entire shift, with structured breaks. Being there for our clients is our number one priority. In order to do that, we need our employees to adhere to schedules that ensure our clients have every opportunity to connect with a client service professional in their moments that matter. As a client service representative, you can look forward to • Working in a professional, fast-paced environment that requires accuracy, multi-tasking and effectively communicating resolutions in an efficient manner. • Meeting clients in the moments that matter to fully understand the need and fully resolve their situation the first time. • Understanding how clients engage with us using online and mobile technology, financial centers and contact centers to guide them on ways that we can improve their financial life. • Navigating multiple computer applications while interacting with the client. • Listening to, understanding and providing solutions for our client's needs. • Incentive opportunities for meeting and/or exceeding critical performance standards. • A world-class suite of employee benefits, including tuition and child care reimbursement and employee discount programs. • The Consumer Academy, our world-class training program for Consumer and Small Business employees, providing access to the tools and resources you need to invest in your development and build a successful career at Bank of America. • Potential to own your career growth opportunities. We’ll help you • Get training and on-the-job support from managers who are invested in your success. You’ll receive in- depth classroom training, including side-by-side live call handling and continued on-the-job training and coaching. • Learn about core banking products and services we provide through Bank of America. Understand which products/services will work best for the client throughout the relationship and how to successfully resolve client requests using best-in-class tools and resources. • Provide education to clients. Inform and educate clients on how to conduct simple transactions through self-service technologies that benefit them.
You’re a person who (required skills) • Displays passion, integrity, commitment and drive to deliver a positive, differentiated service that improves our clients’ financial lives. • Fully understands how life events can impact a client’s financial situation and is prepared to actively advise solutions and analyze/resolve complex client problems through creative solutions. • Has a commitment to excellent attendance and proven reliability and can work the agreed upon schedule. • Has a dependable team-player attitude with an understanding that calls must be handled immediately, including weekends and holidays. • Communicates effectively and confidently with all clients to make their financial lives better. • Has the ability to engage with clients – begin a conversation, anticipate questions, actively share information using plain language, build rapport and handle objections. • Is comfortable receiving ongoing performance feedback and coaching. • Is comfortable with ongoing change and learning new technology/processes. • Has 1+ year of customer/client service experience, including experience handling difficult client situations. • Has at least an intermediate level of proficiency with computers and current technology.
• Spanish Language required You’ll be better prepared if you have (desired skills and qualifications) • 1+ year of experience in the banking/financial industry. • 1+ year of experience working in a client service call center. We’re a culture that • Is committed to building a workplace where every employee is welcomed and given the support and resources to build and advance their careers. Along with taking care of our clients we want to be a great place for people to work, and we strive to create an environment where all employees have the opportunity to achieve their goals. • Believes diversity makes us stronger so we can reflect, connect to and meet the diverse needs of our clients around the world. • Provides continuous training and developmental opportunities to help employees achieve their goals, whatever their background or experience. • Is committed to advancing our tools, technology and ways of working. We always put our clients first to meet their evolving needs. • Believes in responsible growth and is dedicated to supporting communities around the world by connecting them to the lending, investing and giving they need to remain vibrant and vital.
At Bank of America, we’re guided by a common purpose to help make financial lives better by connecting clients and communities to the resources they need to be successful. Make a difference where it counts by joining our team at Bank of America. We’re looking for skilled people who will advise and advocate for our clients for their most important service needs. As part of the Bank of America team, senior client service representatives (Sr. CSRs) go beyond processing simple account transactions – you’ll listen to client needs and advise on products and services to support our clients through life events and moments that matter. Anticipate and resolve client concerns with the goal of exceeding each client’s expectations, no matter how large or small the request. Sr. CSRs work in an inbound client service contact center that requires sitting and taking calls for the entire shift, with structured breaks. Being there for our clients is our number one priority. In order to do that, we need our employees to adhere to schedules to ensure our clients have every opportunity to connect with a client service professional in their moments that matter. As a senior client service representative, you can look forward to • Working in a professional, fast-paced environment that requires accuracy, multi-tasking and effectively communicating resolutions in an efficient manner. • Meeting clients in the moments that matter to fully understand the need and fully resolve their situation the first time. • Understanding how clients engage with us using online and mobile technology, financial centers and contact centers to guide them on ways that we can improve their financial life. • Navigating multiple computer applications while interacting with the client. • Listening to, understanding and providing solutions for our client's needs. • Incentive opportunities for meeting and/or exceeding critical performance standards. • A world-class suite of employee benefits, including tuition and child care reimbursement and employee discount programs. • The Consumer Academy, our world-class training program for Consumer & Small Business employees, providing access to the tools and resources you need to invest in your development and build a successful career at Bank of America. • Potential to own your career growth opportunities. We’ll help you • Get training and on-the-job support from managers who are invested in your success. You’ll receive in-depth classroom training, including side-by-side live call handling and continued on-the-job training and coaching. • Learn about core banking products and services we provide through Bank of America. Understand which products/services will work best for the client throughout the relationship, and how to resolve client requests successfully using best in class tools and resources. • Provide education to clients. Inform and educate clients on how to conduct simple transactions through self-service technologies that benefit them.
You’re a person who (required skills) • Displays passion, integrity, commitment and drive to deliver a positive, differentiated service that improves our clients’ financial lives. • Fully understands how life events can impact a client’s financial situation and is prepared to actively advise solutions and analyze/resolve complex problems through creative solutions. • Has a commitment to excellent attendance and proven reliability and can work the agreed upon schedule. • Has a dependable team-player attitude with an understanding that calls must be handled immediately, including weekends and holidays. • Communicates effectively and confidently with all clients to make their financial lives better. • Has the ability to engage with clients – begin a conversation, anticipate questions, actively share information using plain language, build rapport and handle objections. • Is comfortable receiving ongoing performance feedback and coaching. • Is comfortable with ongoing change and learning new technology/processes. • Has 1+ year of customer/client service experience, including experience handling difficult client situations. • Has at least an intermediate level of proficiency with computers and current technology. • Has knowledge with troubleshooting mobile devices and internet browsers.
Bilingual skill in Spanish required
You’ll be better prepared if you have (desired skills) • 3 years of client service call center or equivalent customer service experience. • 1+ years of experience in the banking/financial industry. • The ability to act as a leader amongst peers and influence as well as coach effectively to help in the overall success of the team. We’re a culture that • Is committed to building a workplace where every employee is welcomed and given the support and resources to build and advance their careers. Along with taking care of our clients we want to be a great place for people to work, and we strive to create an environment where all employees have the opportunity to achieve their goals. • Believes diversity makes us stronger so we can reflect, connect to and meet the diverse needs of our clients around the world. • Provides continuous training and developmental opportunities to help employees achieve their goals, whatever their background or experience. • Is committed to advancing our tools, technology and ways of working. We always put our clients first to meet their evolving needs. • Believes in responsible growth and is dedicated to supporting communities around the world by connecting them to the lending, investing and giving they need to remain vibrant and vital.
Apr 24, 2019
Full time
At Bank of America, we’re guided by a common purpose to help make financial lives better by connecting clients and communities to the resources they need to be successful. Make a difference where it counts by joining our team at Bank of America. We’re looking for skilled people who will advise and advocate for our clients for their most important service needs. As part of the Bank of America team, senior client service representatives (Sr. CSRs) go beyond processing simple account transactions – you’ll listen to client needs and advise on products and services to support our clients through life events and moments that matter. Anticipate and resolve client concerns with the goal of exceeding each client’s expectations, no matter how large or small the request. Sr. CSRs work in an inbound client service contact center that requires sitting and taking calls for the entire shift, with structured breaks. Being there for our clients is our number one priority. In order to do that, we need our employees to adhere to schedules to ensure our clients have every opportunity to connect with a client service professional in their moments that matter. As a senior client service representative, you can look forward to • Working in a professional, fast-paced environment that requires accuracy, multi-tasking and effectively communicating resolutions in an efficient manner. • Meeting clients in the moments that matter to fully understand the need and fully resolve their situation the first time. • Understanding how clients engage with us using online and mobile technology, financial centers and contact centers to guide them on ways that we can improve their financial life. • Navigating multiple computer applications while interacting with the client. • Listening to, understanding and providing solutions for our client's needs. • Incentive opportunities for meeting and/or exceeding critical performance standards. • A world-class suite of employee benefits, including tuition and child care reimbursement and employee discount programs. • The Consumer Academy, our world-class training program for Consumer & Small Business employees, providing access to the tools and resources you need to invest in your development and build a successful career at Bank of America. • Potential to own your career growth opportunities. We’ll help you • Get training and on-the-job support from managers who are invested in your success. You’ll receive in-depth classroom training, including side-by-side live call handling and continued on-the-job training and coaching. • Learn about core banking products and services we provide through Bank of America. Understand which products/services will work best for the client throughout the relationship, and how to resolve client requests successfully using best in class tools and resources. • Provide education to clients. Inform and educate clients on how to conduct simple transactions through self-service technologies that benefit them.
You’re a person who (required skills) • Displays passion, integrity, commitment and drive to deliver a positive, differentiated service that improves our clients’ financial lives. • Fully understands how life events can impact a client’s financial situation and is prepared to actively advise solutions and analyze/resolve complex problems through creative solutions. • Has a commitment to excellent attendance and proven reliability and can work the agreed upon schedule. • Has a dependable team-player attitude with an understanding that calls must be handled immediately, including weekends and holidays. • Communicates effectively and confidently with all clients to make their financial lives better. • Has the ability to engage with clients – begin a conversation, anticipate questions, actively share information using plain language, build rapport and handle objections. • Is comfortable receiving ongoing performance feedback and coaching. • Is comfortable with ongoing change and learning new technology/processes. • Has 1+ year of customer/client service experience, including experience handling difficult client situations. • Has at least an intermediate level of proficiency with computers and current technology. • Has knowledge with troubleshooting mobile devices and internet browsers.
Bilingual skill in Spanish required
You’ll be better prepared if you have (desired skills) • 3 years of client service call center or equivalent customer service experience. • 1+ years of experience in the banking/financial industry. • The ability to act as a leader amongst peers and influence as well as coach effectively to help in the overall success of the team. We’re a culture that • Is committed to building a workplace where every employee is welcomed and given the support and resources to build and advance their careers. Along with taking care of our clients we want to be a great place for people to work, and we strive to create an environment where all employees have the opportunity to achieve their goals. • Believes diversity makes us stronger so we can reflect, connect to and meet the diverse needs of our clients around the world. • Provides continuous training and developmental opportunities to help employees achieve their goals, whatever their background or experience. • Is committed to advancing our tools, technology and ways of working. We always put our clients first to meet their evolving needs. • Believes in responsible growth and is dedicated to supporting communities around the world by connecting them to the lending, investing and giving they need to remain vibrant and vital.
At Bank of America, we’re guided by a common purpose to help make financial lives better by connecting clients and communities to the resources they need to be successful. Make a difference where it counts by joining our team at Bank of America. We’re looking for skilled people who will advise and advocate for our clients for their most important service needs. As part of the Bank of America team, senior client service representatives (Sr. CSRs) go beyond processing simple account transactions – you’ll listen to client needs and advise on products and services to support our clients through life events and moments that matter. Anticipate and resolve client concerns with the goal of exceeding each client’s expectations, no matter how large or small the request. Sr. CSRs work in an inbound client service contact center that requires sitting and taking calls for the entire shift, with structured breaks. Being there for our clients is our number one priority. In order to do that, we need our employees to adhere to schedules to ensure our clients have every opportunity to connect with a client service professional in their moments that matter. As a senior client service representative, you can look forward to • Working in a professional, fast-paced environment that requires accuracy, multi-tasking and effectively communicating resolutions in an efficient manner. • Meeting clients in the moments that matter to fully understand the need and fully resolve their situation the first time. • Understanding how clients engage with us using online and mobile technology, financial centers and contact centers to guide them on ways that we can improve their financial life. • Navigating multiple computer applications while interacting with the client. • Listening to, understanding and providing solutions for our client's needs. • Incentive opportunities for meeting and/or exceeding critical performance standards. • A world-class suite of employee benefits, including tuition and child care reimbursement and employee discount programs. • The Consumer Academy, our world-class training program for Consumer & Small Business employees, providing access to the tools and resources you need to invest in your development and build a successful career at Bank of America. • Potential to own your career growth opportunities. We’ll help you • Get training and on-the-job support from managers who are invested in your success. You’ll receive in-depth classroom training, including side-by-side live call handling and continued on-the-job training and coaching. • Learn about core banking products and services we provide through Bank of America. Understand which products/services will work best for the client throughout the relationship, and how to resolve client requests successfully using best in class tools and resources. • Provide education to clients. Inform and educate clients on how to conduct simple transactions through self-service technologies that benefit them.
You’re a person who (required skills) • Displays passion, integrity, commitment and drive to deliver a positive, differentiated service that improves our clients’ financial lives. • Fully understands how life events can impact a client’s financial situation and is prepared to actively advise solutions and analyze/resolve complex problems through creative solutions. • Has a commitment to excellent attendance and proven reliability and can work the agreed upon schedule. • Has a dependable team-player attitude with an understanding that calls must be handled immediately, including weekends and holidays. • Communicates effectively and confidently with all clients to make their financial lives better. • Has the ability to engage with clients – begin a conversation, anticipate questions, actively share information using plain language, build rapport and handle objections. • Is comfortable receiving ongoing performance feedback and coaching. • Is comfortable with ongoing change and learning new technology/processes. • Has 1+ year of customer/client service experience, including experience handling difficult client situations. • Has at least an intermediate level of proficiency with computers and current technology. • Has knowledge with troubleshooting mobile devices and internet browsers.
You’ll be better prepared if you have (desired skills) • 3 years of client service call center or equivalent customer service experience. • 1+ years of experience in the banking/financial industry. • The ability to act as a leader amongst peers and influence as well as coach effectively to help in the overall success of the team. We’re a culture that • Is committed to building a workplace where every employee is welcomed and given the support and resources to build and advance their careers. Along with taking care of our clients we want to be a great place for people to work, and we strive to create an environment where all employees have the opportunity to achieve their goals. • Believes diversity makes us stronger so we can reflect, connect to and meet the diverse needs of our clients around the world. • Provides continuous training and developmental opportunities to help employees achieve their goals, whatever their background or experience. • Is committed to advancing our tools, technology and ways of working. We always put our clients first to meet their evolving needs. • Believes in responsible growth and is dedicated to supporting communities around the world by connecting them to the lending, investing and giving they need to remain vibrant and vital.
Apr 24, 2019
Full time
At Bank of America, we’re guided by a common purpose to help make financial lives better by connecting clients and communities to the resources they need to be successful. Make a difference where it counts by joining our team at Bank of America. We’re looking for skilled people who will advise and advocate for our clients for their most important service needs. As part of the Bank of America team, senior client service representatives (Sr. CSRs) go beyond processing simple account transactions – you’ll listen to client needs and advise on products and services to support our clients through life events and moments that matter. Anticipate and resolve client concerns with the goal of exceeding each client’s expectations, no matter how large or small the request. Sr. CSRs work in an inbound client service contact center that requires sitting and taking calls for the entire shift, with structured breaks. Being there for our clients is our number one priority. In order to do that, we need our employees to adhere to schedules to ensure our clients have every opportunity to connect with a client service professional in their moments that matter. As a senior client service representative, you can look forward to • Working in a professional, fast-paced environment that requires accuracy, multi-tasking and effectively communicating resolutions in an efficient manner. • Meeting clients in the moments that matter to fully understand the need and fully resolve their situation the first time. • Understanding how clients engage with us using online and mobile technology, financial centers and contact centers to guide them on ways that we can improve their financial life. • Navigating multiple computer applications while interacting with the client. • Listening to, understanding and providing solutions for our client's needs. • Incentive opportunities for meeting and/or exceeding critical performance standards. • A world-class suite of employee benefits, including tuition and child care reimbursement and employee discount programs. • The Consumer Academy, our world-class training program for Consumer & Small Business employees, providing access to the tools and resources you need to invest in your development and build a successful career at Bank of America. • Potential to own your career growth opportunities. We’ll help you • Get training and on-the-job support from managers who are invested in your success. You’ll receive in-depth classroom training, including side-by-side live call handling and continued on-the-job training and coaching. • Learn about core banking products and services we provide through Bank of America. Understand which products/services will work best for the client throughout the relationship, and how to resolve client requests successfully using best in class tools and resources. • Provide education to clients. Inform and educate clients on how to conduct simple transactions through self-service technologies that benefit them.
You’re a person who (required skills) • Displays passion, integrity, commitment and drive to deliver a positive, differentiated service that improves our clients’ financial lives. • Fully understands how life events can impact a client’s financial situation and is prepared to actively advise solutions and analyze/resolve complex problems through creative solutions. • Has a commitment to excellent attendance and proven reliability and can work the agreed upon schedule. • Has a dependable team-player attitude with an understanding that calls must be handled immediately, including weekends and holidays. • Communicates effectively and confidently with all clients to make their financial lives better. • Has the ability to engage with clients – begin a conversation, anticipate questions, actively share information using plain language, build rapport and handle objections. • Is comfortable receiving ongoing performance feedback and coaching. • Is comfortable with ongoing change and learning new technology/processes. • Has 1+ year of customer/client service experience, including experience handling difficult client situations. • Has at least an intermediate level of proficiency with computers and current technology. • Has knowledge with troubleshooting mobile devices and internet browsers.
You’ll be better prepared if you have (desired skills) • 3 years of client service call center or equivalent customer service experience. • 1+ years of experience in the banking/financial industry. • The ability to act as a leader amongst peers and influence as well as coach effectively to help in the overall success of the team. We’re a culture that • Is committed to building a workplace where every employee is welcomed and given the support and resources to build and advance their careers. Along with taking care of our clients we want to be a great place for people to work, and we strive to create an environment where all employees have the opportunity to achieve their goals. • Believes diversity makes us stronger so we can reflect, connect to and meet the diverse needs of our clients around the world. • Provides continuous training and developmental opportunities to help employees achieve their goals, whatever their background or experience. • Is committed to advancing our tools, technology and ways of working. We always put our clients first to meet their evolving needs. • Believes in responsible growth and is dedicated to supporting communities around the world by connecting them to the lending, investing and giving they need to remain vibrant and vital.
At Bank of America, we are guided by a common purpose to help make financial lives better by connecting clients and communities to the resource they need to be successful. Make a difference where it counts by joining our Consumer Client Services team at Bank of America and help preserve our client’s financial security. We’re looking for skilled people that can think critically and use good, sound judgment when reviewing client accounts for possible fraudulent activity. As part of the Bank of America team, Fraud Client Service Representatives (FCSRs) go beyond reviewing and analyzing simple account transactions, you’ll assess the level of risk and make decisions which directly impact the client experience during life events and moments that matter. Anticipate and resolve client concerns with the goal of exceeding each client’s expectations, no matter how large or small the request. Fraud Client Service Reps work in an inbound client service contact center that requires sitting and taking calls for the entire shift, with structured breaks. Being there for our clients is our number one priority. In order to do that, we need our associates to adhere to their schedules to ensure our clients have every opportunity to connect with a client service professional in their moments that matter. As a Client Service Representative, you can look forward to
Working in a professional, fast paced environment that requires accuracy, multi-tasking, and clearly communicating resolutions in an efficient manner
Meeting clients in the moments that matter to fully understand the need and fully resolve their situation the first time
Understanding how clients engage with us via technology (online, mobile), financial center and contact center to guide them on ways that we can improve their financial life
Navigating multiple computer applications while interacting with the client
Listening to, understanding, and providing solutions for our client's needs
Incentive opportunities for meeting and/or exceeding critical performance standards
Premier suite of benefits including tuition, child care reimbursement and employee discount programs
The Consumer Academy, our world-class training program for Consumer & Small Business employees, providing access to the tools and resources you need to invest in your development and build a successful career at Bank of America
Potential to own your career growth opportunities
We’ll help you
Get training and on-the-job support from managers who are invested in your success. You’ll receive in-depth classroom training, including side-by-side live call handling and continued on the job training and coaching
Learn about core banking products and services we provide through Bank of America. Understand which products/services will work best for the client throughout the relationship, and how to successfully resolve client requests using best in class tools and resources
Provide education to clients. Inform and educate clients on how to conduct simple transactions through self-service technologies that benefit the
You’re a person who (required skills)
Displays passion, integrity, commitment and drive to deliver a positive, differentiated service that improves our clients’ financial lives
Fully understands how life events can impact a client’s financial situation and is prepared to actively advise solutions and analyze/resolve complex client problems through creative solutions
Has a commitment to excellent attendance and proven reliability and can work the agreed upon schedule
Has a dependable team-player attitude with an understanding that calls must be handled immediately, including weekends and holidays
Communicates effectively and confidently with all clients to make their financial lives better
Has the ability to engage with clients – begin a conversation, anticipate what questions a client will have, actively share information using plain language, build rapport, and handle objections
Is comfortable receiving ongoing performance feedback and coaching
Is comfortable with ongoing change and learning new technology/processes
Has 1+ year of customer/client service experience, including experience handling difficult client situations
Has at least an intermediate level of proficiency with computers and current technology
Great customer service and multitask
Bilingual Spanish Required
You’ll be better prepared if you have (desired skills)
2+ years of client service call center or equivalent customer service experience preferred
1+ years of experience in the Banking/Financial industry
College degree or commensurate work experience
Knowledge with troubleshooting mobile devices and internal browsers
We’re a culture that
Is committed to building a workplace where every employee is welcomed and given the support and resources to build and advance his/her careers. Along with taking care of our clients we want to be a great place for people to work, and we strive to create an environment where all employees have the opportunity to achieve their goals.
Believes diversity makes us stronger so we can reflect, connect to and meet the diverse needs of our clients around the world.
Provides continuous training and developmental opportunities to help employees achieve their goals
Apr 24, 2019
Full time
At Bank of America, we are guided by a common purpose to help make financial lives better by connecting clients and communities to the resource they need to be successful. Make a difference where it counts by joining our Consumer Client Services team at Bank of America and help preserve our client’s financial security. We’re looking for skilled people that can think critically and use good, sound judgment when reviewing client accounts for possible fraudulent activity. As part of the Bank of America team, Fraud Client Service Representatives (FCSRs) go beyond reviewing and analyzing simple account transactions, you’ll assess the level of risk and make decisions which directly impact the client experience during life events and moments that matter. Anticipate and resolve client concerns with the goal of exceeding each client’s expectations, no matter how large or small the request. Fraud Client Service Reps work in an inbound client service contact center that requires sitting and taking calls for the entire shift, with structured breaks. Being there for our clients is our number one priority. In order to do that, we need our associates to adhere to their schedules to ensure our clients have every opportunity to connect with a client service professional in their moments that matter. As a Client Service Representative, you can look forward to
Working in a professional, fast paced environment that requires accuracy, multi-tasking, and clearly communicating resolutions in an efficient manner
Meeting clients in the moments that matter to fully understand the need and fully resolve their situation the first time
Understanding how clients engage with us via technology (online, mobile), financial center and contact center to guide them on ways that we can improve their financial life
Navigating multiple computer applications while interacting with the client
Listening to, understanding, and providing solutions for our client's needs
Incentive opportunities for meeting and/or exceeding critical performance standards
Premier suite of benefits including tuition, child care reimbursement and employee discount programs
The Consumer Academy, our world-class training program for Consumer & Small Business employees, providing access to the tools and resources you need to invest in your development and build a successful career at Bank of America
Potential to own your career growth opportunities
We’ll help you
Get training and on-the-job support from managers who are invested in your success. You’ll receive in-depth classroom training, including side-by-side live call handling and continued on the job training and coaching
Learn about core banking products and services we provide through Bank of America. Understand which products/services will work best for the client throughout the relationship, and how to successfully resolve client requests using best in class tools and resources
Provide education to clients. Inform and educate clients on how to conduct simple transactions through self-service technologies that benefit the
You’re a person who (required skills)
Displays passion, integrity, commitment and drive to deliver a positive, differentiated service that improves our clients’ financial lives
Fully understands how life events can impact a client’s financial situation and is prepared to actively advise solutions and analyze/resolve complex client problems through creative solutions
Has a commitment to excellent attendance and proven reliability and can work the agreed upon schedule
Has a dependable team-player attitude with an understanding that calls must be handled immediately, including weekends and holidays
Communicates effectively and confidently with all clients to make their financial lives better
Has the ability to engage with clients – begin a conversation, anticipate what questions a client will have, actively share information using plain language, build rapport, and handle objections
Is comfortable receiving ongoing performance feedback and coaching
Is comfortable with ongoing change and learning new technology/processes
Has 1+ year of customer/client service experience, including experience handling difficult client situations
Has at least an intermediate level of proficiency with computers and current technology
Great customer service and multitask
Bilingual Spanish Required
You’ll be better prepared if you have (desired skills)
2+ years of client service call center or equivalent customer service experience preferred
1+ years of experience in the Banking/Financial industry
College degree or commensurate work experience
Knowledge with troubleshooting mobile devices and internal browsers
We’re a culture that
Is committed to building a workplace where every employee is welcomed and given the support and resources to build and advance his/her careers. Along with taking care of our clients we want to be a great place for people to work, and we strive to create an environment where all employees have the opportunity to achieve their goals.
Believes diversity makes us stronger so we can reflect, connect to and meet the diverse needs of our clients around the world.
Provides continuous training and developmental opportunities to help employees achieve their goals
At Bank of America, we’re guided by a common purpose to help make financial lives better by connecting clients and communities to the resources they need to be successful. Make a difference where it counts by joining our Consumer Client Services team at Bank of America. We’re looking for skilled people who will advise and advocate for our clients for their most important service needs. As part of the Bank of America team, client service representatives (CSRs) go beyond processing simple account transactions – you’ll listen to client needs and advise on products and services to support our clients through life events and moments that matter. Anticipate and resolve client concerns with the goal of exceeding each client’s expectations, no matter how large or small the request. CSRs work in an inbound client service contact center that requires sitting and taking calls for the entire shift, with structured breaks. Being there for our clients is our number one priority. In order to do that, we need our employees to adhere to schedules that ensure our clients have every opportunity to connect with a client service professional in their moments that matter. 1st and 2nd shift schedules are available for this role. As a client service representative, you can look forward to • Working in a professional, fast-paced environment that requires accuracy, multi-tasking and effectively communicating resolutions in an efficient manner. • Meeting clients in the moments that matter to fully understand the need and fully resolve their situation the first time. • Understanding how clients engage with us using online and mobile technology, financial centers and contact centers to guide them on ways that we can improve their financial life. • Navigating multiple computer applications while interacting with the client. • Listening to, understanding and providing solutions for our client's needs. • Incentive opportunities for meeting and/or exceeding critical performance standards. • A world-class suite of employee benefits, including tuition and child care reimbursement and employee discount programs. • The Consumer Academy, our world-class training program for Consumer and Small Business employees, providing access to the tools and resources you need to invest in your development and build a successful career at Bank of America. • Potential to own your career growth opportunities. We’ll help you • Get training and on-the-job support from managers who are invested in your success. You’ll receive in- depth classroom training, including side-by-side live call handling and continued on-the-job training and coaching. • Learn about core banking products and services we provide through Bank of America. Understand which products/services will work best for the client throughout the relationship and how to successfully resolve client requests using best-in-class tools and resources. • Provide education to clients. Inform and educate clients on how to conduct simple transactions through self-service technologies that benefit them.
You’re a person who (required skills) • Displays passion, integrity, commitment and drive to deliver a positive, differentiated service that improves our clients’ financial lives. • Fully understands how life events can impact a client’s financial situation and is prepared to actively advise solutions and analyze/resolve complex client problems through creative solutions. • Has a commitment to excellent attendance and proven reliability and can work the agreed upon schedule. • Has a dependable team-player attitude with an understanding that calls must be handled immediately, including weekends and holidays. • Communicates effectively and confidently with all clients to make their financial lives better. • Has the ability to engage with clients – begin a conversation, anticipate questions, actively share information using plain language, build rapport and handle objections. • Is comfortable receiving ongoing performance feedback and coaching. • Is comfortable with ongoing change and learning new technology/processes. • Has 1+ year of customer/client service experience, including experience handling difficult client situations.
• Has at least an intermediate level of proficiency with computers and current technology.
• Is bilingual (reading, writing and speaking) in Spanish
Apr 24, 2019
Full time
At Bank of America, we’re guided by a common purpose to help make financial lives better by connecting clients and communities to the resources they need to be successful. Make a difference where it counts by joining our Consumer Client Services team at Bank of America. We’re looking for skilled people who will advise and advocate for our clients for their most important service needs. As part of the Bank of America team, client service representatives (CSRs) go beyond processing simple account transactions – you’ll listen to client needs and advise on products and services to support our clients through life events and moments that matter. Anticipate and resolve client concerns with the goal of exceeding each client’s expectations, no matter how large or small the request. CSRs work in an inbound client service contact center that requires sitting and taking calls for the entire shift, with structured breaks. Being there for our clients is our number one priority. In order to do that, we need our employees to adhere to schedules that ensure our clients have every opportunity to connect with a client service professional in their moments that matter. 1st and 2nd shift schedules are available for this role. As a client service representative, you can look forward to • Working in a professional, fast-paced environment that requires accuracy, multi-tasking and effectively communicating resolutions in an efficient manner. • Meeting clients in the moments that matter to fully understand the need and fully resolve their situation the first time. • Understanding how clients engage with us using online and mobile technology, financial centers and contact centers to guide them on ways that we can improve their financial life. • Navigating multiple computer applications while interacting with the client. • Listening to, understanding and providing solutions for our client's needs. • Incentive opportunities for meeting and/or exceeding critical performance standards. • A world-class suite of employee benefits, including tuition and child care reimbursement and employee discount programs. • The Consumer Academy, our world-class training program for Consumer and Small Business employees, providing access to the tools and resources you need to invest in your development and build a successful career at Bank of America. • Potential to own your career growth opportunities. We’ll help you • Get training and on-the-job support from managers who are invested in your success. You’ll receive in- depth classroom training, including side-by-side live call handling and continued on-the-job training and coaching. • Learn about core banking products and services we provide through Bank of America. Understand which products/services will work best for the client throughout the relationship and how to successfully resolve client requests using best-in-class tools and resources. • Provide education to clients. Inform and educate clients on how to conduct simple transactions through self-service technologies that benefit them.
You’re a person who (required skills) • Displays passion, integrity, commitment and drive to deliver a positive, differentiated service that improves our clients’ financial lives. • Fully understands how life events can impact a client’s financial situation and is prepared to actively advise solutions and analyze/resolve complex client problems through creative solutions. • Has a commitment to excellent attendance and proven reliability and can work the agreed upon schedule. • Has a dependable team-player attitude with an understanding that calls must be handled immediately, including weekends and holidays. • Communicates effectively and confidently with all clients to make their financial lives better. • Has the ability to engage with clients – begin a conversation, anticipate questions, actively share information using plain language, build rapport and handle objections. • Is comfortable receiving ongoing performance feedback and coaching. • Is comfortable with ongoing change and learning new technology/processes. • Has 1+ year of customer/client service experience, including experience handling difficult client situations.
• Has at least an intermediate level of proficiency with computers and current technology.
• Is bilingual (reading, writing and speaking) in Spanish
As part of the Bank of America team, client service representatives (CSRs) go beyond processing simple account transactions – you’ll listen to client needs and advise on products and services to support our clients through life events and moments that matter. Anticipate and resolve client concerns with the goal of exceeding each client’s expectations, no matter how large or small the request. CSRs work in an inbound client service contact center that requires sitting and taking calls for the entire shift, with structured breaks. Being there for our clients is our number one priority. In order to do that, we need our employees to adhere to schedules that ensure our clients have every opportunity to connect with a client service professional in their moments that matter. As a client service representative, you can look forward to • Working in a professional, fast-paced environment that requires accuracy, multi-tasking and effectively communicating resolutions in an efficient manner. • Meeting clients in the moments that matter to fully understand the need and fully resolve their situation the first time. • Understanding how clients engage with us using online and mobile technology, financial centers and contact centers to guide them on ways that we can improve their financial life. • Navigating multiple computer applications while interacting with the client. • Listening to, understanding and providing solutions for our client's needs. • Incentive opportunities for meeting and/or exceeding critical performance standards. • A world-class suite of employee benefits, including tuition and child care reimbursement and employee discount programs. • The Consumer Academy, our world-class training program for Consumer and Small Business employees, providing access to the tools and resources you need to invest in your development and build a successful career at Bank of America. • Potential to own your career growth opportunities. We’ll help you • Get training and on-the-job support from managers who are invested in your success. You’ll receive in- depth classroom training, including side-by-side live call handling and continued on-the-job training and coaching. • Learn about core banking products and services we provide through Bank of America. Understand which products/services will work best for the client throughout the relationship and how to successfully resolve client requests using best-in-class tools and resources. • Provide education to clients. Inform and educate clients on how to conduct simple transactions through self-service technologies that benefit them.
You’re a person who (required skills) • Displays passion, integrity, commitment and drive to deliver a positive, differentiated service that improves our clients’ financial lives. • Fully understands how life events can impact a client’s financial situation and is prepared to actively advise solutions and analyze/resolve complex client problems through creative solutions. • Has a commitment to excellent attendance and proven reliability and can work the agreed upon schedule. • Has a dependable team-player attitude with an understanding that calls must be handled immediately, including weekends and holidays. • Communicates effectively and confidently with all clients to make their financial lives better. • Has the ability to engage with clients – begin a conversation, anticipate questions, actively share information using plain language, build rapport and handle objections. • Is comfortable receiving ongoing performance feedback and coaching. • Is comfortable with ongoing change and learning new technology/processes. • Has 1+ year of customer/client service experience, including experience handling difficult client situations. • Has at least an intermediate level of proficiency with computers and current technology. You’ll be better prepared if you have (desired skills and qualifications) • 1+ year of experience in the banking/financial industry. • 1+ year of experience working in a client service call center. We’re a culture that • Is committed to building a workplace where every employee is welcomed and given the support and resources to build and advance their careers. Along with taking care of our clients we want to be a great place for people to work, and we strive to create an environment where all employees have the opportunity to achieve their goals. • Believes diversity makes us stronger so we can reflect, connect to and meet the diverse needs of our clients around the world. • Provides continuous training and developmental opportunities to help employees achieve their goals, whatever their background or experience. • Is committed to advancing our tools, technology and ways of working. We always put our clients first to meet their evolving needs. • Believes in responsible growth and is dedicated to supporting communities around the world by connecting them to the lending, investing and giving they need to remain vibrant and vital.
1st shift
Apr 24, 2019
Full time
As part of the Bank of America team, client service representatives (CSRs) go beyond processing simple account transactions – you’ll listen to client needs and advise on products and services to support our clients through life events and moments that matter. Anticipate and resolve client concerns with the goal of exceeding each client’s expectations, no matter how large or small the request. CSRs work in an inbound client service contact center that requires sitting and taking calls for the entire shift, with structured breaks. Being there for our clients is our number one priority. In order to do that, we need our employees to adhere to schedules that ensure our clients have every opportunity to connect with a client service professional in their moments that matter. As a client service representative, you can look forward to • Working in a professional, fast-paced environment that requires accuracy, multi-tasking and effectively communicating resolutions in an efficient manner. • Meeting clients in the moments that matter to fully understand the need and fully resolve their situation the first time. • Understanding how clients engage with us using online and mobile technology, financial centers and contact centers to guide them on ways that we can improve their financial life. • Navigating multiple computer applications while interacting with the client. • Listening to, understanding and providing solutions for our client's needs. • Incentive opportunities for meeting and/or exceeding critical performance standards. • A world-class suite of employee benefits, including tuition and child care reimbursement and employee discount programs. • The Consumer Academy, our world-class training program for Consumer and Small Business employees, providing access to the tools and resources you need to invest in your development and build a successful career at Bank of America. • Potential to own your career growth opportunities. We’ll help you • Get training and on-the-job support from managers who are invested in your success. You’ll receive in- depth classroom training, including side-by-side live call handling and continued on-the-job training and coaching. • Learn about core banking products and services we provide through Bank of America. Understand which products/services will work best for the client throughout the relationship and how to successfully resolve client requests using best-in-class tools and resources. • Provide education to clients. Inform and educate clients on how to conduct simple transactions through self-service technologies that benefit them.
You’re a person who (required skills) • Displays passion, integrity, commitment and drive to deliver a positive, differentiated service that improves our clients’ financial lives. • Fully understands how life events can impact a client’s financial situation and is prepared to actively advise solutions and analyze/resolve complex client problems through creative solutions. • Has a commitment to excellent attendance and proven reliability and can work the agreed upon schedule. • Has a dependable team-player attitude with an understanding that calls must be handled immediately, including weekends and holidays. • Communicates effectively and confidently with all clients to make their financial lives better. • Has the ability to engage with clients – begin a conversation, anticipate questions, actively share information using plain language, build rapport and handle objections. • Is comfortable receiving ongoing performance feedback and coaching. • Is comfortable with ongoing change and learning new technology/processes. • Has 1+ year of customer/client service experience, including experience handling difficult client situations. • Has at least an intermediate level of proficiency with computers and current technology. You’ll be better prepared if you have (desired skills and qualifications) • 1+ year of experience in the banking/financial industry. • 1+ year of experience working in a client service call center. We’re a culture that • Is committed to building a workplace where every employee is welcomed and given the support and resources to build and advance their careers. Along with taking care of our clients we want to be a great place for people to work, and we strive to create an environment where all employees have the opportunity to achieve their goals. • Believes diversity makes us stronger so we can reflect, connect to and meet the diverse needs of our clients around the world. • Provides continuous training and developmental opportunities to help employees achieve their goals, whatever their background or experience. • Is committed to advancing our tools, technology and ways of working. We always put our clients first to meet their evolving needs. • Believes in responsible growth and is dedicated to supporting communities around the world by connecting them to the lending, investing and giving they need to remain vibrant and vital.
1st shift
The John & Mable Ringling Museum of Art
Sarasota, FL, USA
Department
The John & Mable Ringling Museum of Art is located in Sarasota, Florida. For more about the Ringling, please see the "Other Information" section.
Responsibilities
The Curatorial Fellow, on a 12-month visiting A&P appointment, works under the supervision of the Curator of Collections to primarily conduct research related to the re-installation of the permanent collection galleries at The John and Mable Ringling Museum of Art and to exhibitions that will be installed over the next few years. Responsibilities will include: - Performs scholarly research and documentation of The Ringling's collections of European art in support of the ongoing, multi-year curatorial project to reinstall the permanent collection galleries of the John and Mable Ringling Museum of Art. Also provides general assistance to the re-installation project as needed. - Provides research and other curatorial support for future exhibition projects in the area of European art, as well as potentially for exhibition projects in the areas of Modern and Contemporary Art, Photography and Media Art, and Asian Art. May aid in the preparation of exhibition catalogues relating to those projects. - May lead public gallery talks and/or give public lectures about curatorial work and research findings. - May assist with grant proposal preparation for exhibition and/or re-installation projects. Special projects and other duties as assigned.
Qualifications
Bachelor's degree and 2 years' experience or a combination of post high school education and experience equal to 6 years. Relevant training may substitute for experience. *Please note, a writing sample (10 pages or less and may be part of an academic paper) must be attached for consideration. Knowledge of collections development, acquisitions, and cataloguing. Ability to understand and interpret terminology related to area of work. Knowledge of and ability to apply the processes, procedures and methods used in museum operations in compliance with applicable governing entities such as the American Association of Museums. Knowledge of applicable computer applications and basic computer functions.
Preferred
Master's degree in Art History or related field. Reading knowledge of at least one European language, with a preference for Italian.
Other Information
The Ringling is a preeminent center for the arts, history, performance, and learning that is dedicated to bringing the past and contemporary culture to life through extraordinary visitor experiences. From its inception, The Ringling has joined the diverse visual traditions and theatrical spectacle of yesterday with the genre-defying global practitioners of today. A place of exploration, discovery and respite, The Ringling’s campus in Sarasota, Florida—which includes the Museum of Art, Circus Museum, a historic home, an 18th-century theater and bayfront gardens—is listed on the National Register of Historic Places. As the State Art Museum of Florida and part of Florida State University, The Ringling fulfills an important educational mission. The Ringling offers formal and informal programs of study serving as a major resource for students, scholars and lifelong learners of every age across the region, country, and around the world. For more information, please visit www.ringling.org.
Contact Info
For more information, or for technical assistance, please contact Ringling Human Resources at 941-359-5700 ext. 2605 or employment@ringling.org.
Anticipated Salary Range
Up to $33,000 + Florida state benefits available (http://hr.fsu.edu/?page=benefits/benefits_home)
Pay Plan
This is an A&P (Administrative and Professional) position.
Soft Money Funded Position
This position is time-limited based on soft money funding, with renewal contingent upon available funds and the needs of the University.
Schedule
While the primary working hours for this position are between 8:00 am to 5:00 pm (with a one hour meal period) Monday through Friday, the incumbent may be required to work a flexible schedule including days, weekends, or special events.
Criminal Background Check
This position requires successful completion of a criminal history background check, to include fingerprinting. The background check will be conducted as authorized and in accordance with University Policy 4-OP-C-7-B11.
How To Apply
If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service. Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume. *Please note, a writing sample (10 pages or less and may be part of an academic paper) must be attached for consideration.
Equal Employment Opportunity
An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer. FSU's Equal Opportunity Statement can be viewed at: http://www.hr.fsu.edu/PDF/Publications/diversity/EEO_Statement.pdf
Apr 24, 2019
Full time
Department
The John & Mable Ringling Museum of Art is located in Sarasota, Florida. For more about the Ringling, please see the "Other Information" section.
Responsibilities
The Curatorial Fellow, on a 12-month visiting A&P appointment, works under the supervision of the Curator of Collections to primarily conduct research related to the re-installation of the permanent collection galleries at The John and Mable Ringling Museum of Art and to exhibitions that will be installed over the next few years. Responsibilities will include: - Performs scholarly research and documentation of The Ringling's collections of European art in support of the ongoing, multi-year curatorial project to reinstall the permanent collection galleries of the John and Mable Ringling Museum of Art. Also provides general assistance to the re-installation project as needed. - Provides research and other curatorial support for future exhibition projects in the area of European art, as well as potentially for exhibition projects in the areas of Modern and Contemporary Art, Photography and Media Art, and Asian Art. May aid in the preparation of exhibition catalogues relating to those projects. - May lead public gallery talks and/or give public lectures about curatorial work and research findings. - May assist with grant proposal preparation for exhibition and/or re-installation projects. Special projects and other duties as assigned.
Qualifications
Bachelor's degree and 2 years' experience or a combination of post high school education and experience equal to 6 years. Relevant training may substitute for experience. *Please note, a writing sample (10 pages or less and may be part of an academic paper) must be attached for consideration. Knowledge of collections development, acquisitions, and cataloguing. Ability to understand and interpret terminology related to area of work. Knowledge of and ability to apply the processes, procedures and methods used in museum operations in compliance with applicable governing entities such as the American Association of Museums. Knowledge of applicable computer applications and basic computer functions.
Preferred
Master's degree in Art History or related field. Reading knowledge of at least one European language, with a preference for Italian.
Other Information
The Ringling is a preeminent center for the arts, history, performance, and learning that is dedicated to bringing the past and contemporary culture to life through extraordinary visitor experiences. From its inception, The Ringling has joined the diverse visual traditions and theatrical spectacle of yesterday with the genre-defying global practitioners of today. A place of exploration, discovery and respite, The Ringling’s campus in Sarasota, Florida—which includes the Museum of Art, Circus Museum, a historic home, an 18th-century theater and bayfront gardens—is listed on the National Register of Historic Places. As the State Art Museum of Florida and part of Florida State University, The Ringling fulfills an important educational mission. The Ringling offers formal and informal programs of study serving as a major resource for students, scholars and lifelong learners of every age across the region, country, and around the world. For more information, please visit www.ringling.org.
Contact Info
For more information, or for technical assistance, please contact Ringling Human Resources at 941-359-5700 ext. 2605 or employment@ringling.org.
Anticipated Salary Range
Up to $33,000 + Florida state benefits available (http://hr.fsu.edu/?page=benefits/benefits_home)
Pay Plan
This is an A&P (Administrative and Professional) position.
Soft Money Funded Position
This position is time-limited based on soft money funding, with renewal contingent upon available funds and the needs of the University.
Schedule
While the primary working hours for this position are between 8:00 am to 5:00 pm (with a one hour meal period) Monday through Friday, the incumbent may be required to work a flexible schedule including days, weekends, or special events.
Criminal Background Check
This position requires successful completion of a criminal history background check, to include fingerprinting. The background check will be conducted as authorized and in accordance with University Policy 4-OP-C-7-B11.
How To Apply
If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service. Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume. *Please note, a writing sample (10 pages or less and may be part of an academic paper) must be attached for consideration.
Equal Employment Opportunity
An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer. FSU's Equal Opportunity Statement can be viewed at: http://www.hr.fsu.edu/PDF/Publications/diversity/EEO_Statement.pdf
Job Description
*Intern must be bilingual and able to physically work in office*
Please don’t forget to take the Social Media Assessment to be considered for this position. Please check spam folder!
We are looking to start collaboration as soon as possible.
COMPANY SUMMARY
Access 1 Properties, located in Owings Mills, MD, specializes in Real Estate Investing and Finance.
We provide this service within these categories for those individuals or companies that are currently in the industry as well as for those who have a desire to enter the business of Real Estate Investing.
GENERAL JOB DESCRIPTION
Our company is seeking a paid Administrative Intern to help with marketing and Social Media and/or Youtube postings, assist the staff and handle duties for upper management. The ideal candidate must of some experience in Marketing or Social Media Management. We are looking for an individual who is efficient and comfortable being a member of a TEAM. Assuring a steady completion of workload in a timely manner is the key to success in this position.
MAJOR DUTIES AND RESPONSIBILITIES
Assist in Social Media/ Youtube Postings.
Must be able to make CREATIVE and Unique content.
Experience in photography and video a plus but not mandatory for this position
Assume responsibility for maintenance of office equipment, including computers, copy machines, printers and scanners by contacting 3rd party vendors when necessary.
Maintain office supplies by checking inventory and ordering items when necessary.
Respond to questions and requests for information when needed.
Answer incoming calls, generate and respond to emails pertaining to the issues at hand and assume other administrative duties when needed.
QUALIFICATIONS FOR THE JOB
Experience:
Ø Technology Driven
Ø Proficient with Social Media software and Marketing techniques.
Ø Proficient in MS Office with expertise in Microsoft Word.
Ø Ability to analyze and revise operating practices to improve efficiency.
Ø Detail oriented and comfortable working in a fast-paced office environment.
Ø Exceptional verbal and written communication skills.
Ø Superior organization skills and dedication to completing projects in a timely manner.
Ø Spanish speaking a plus
Tipo de puesto: Beca / prácticas
Salario: $10.10 /hora
Apr 23, 2019
Intern
Job Description
*Intern must be bilingual and able to physically work in office*
Please don’t forget to take the Social Media Assessment to be considered for this position. Please check spam folder!
We are looking to start collaboration as soon as possible.
COMPANY SUMMARY
Access 1 Properties, located in Owings Mills, MD, specializes in Real Estate Investing and Finance.
We provide this service within these categories for those individuals or companies that are currently in the industry as well as for those who have a desire to enter the business of Real Estate Investing.
GENERAL JOB DESCRIPTION
Our company is seeking a paid Administrative Intern to help with marketing and Social Media and/or Youtube postings, assist the staff and handle duties for upper management. The ideal candidate must of some experience in Marketing or Social Media Management. We are looking for an individual who is efficient and comfortable being a member of a TEAM. Assuring a steady completion of workload in a timely manner is the key to success in this position.
MAJOR DUTIES AND RESPONSIBILITIES
Assist in Social Media/ Youtube Postings.
Must be able to make CREATIVE and Unique content.
Experience in photography and video a plus but not mandatory for this position
Assume responsibility for maintenance of office equipment, including computers, copy machines, printers and scanners by contacting 3rd party vendors when necessary.
Maintain office supplies by checking inventory and ordering items when necessary.
Respond to questions and requests for information when needed.
Answer incoming calls, generate and respond to emails pertaining to the issues at hand and assume other administrative duties when needed.
QUALIFICATIONS FOR THE JOB
Experience:
Ø Technology Driven
Ø Proficient with Social Media software and Marketing techniques.
Ø Proficient in MS Office with expertise in Microsoft Word.
Ø Ability to analyze and revise operating practices to improve efficiency.
Ø Detail oriented and comfortable working in a fast-paced office environment.
Ø Exceptional verbal and written communication skills.
Ø Superior organization skills and dedication to completing projects in a timely manner.
Ø Spanish speaking a plus
Tipo de puesto: Beca / prácticas
Salario: $10.10 /hora
Plymouth Rock Management Company of NJ
Hamilton, NJ, USA
Position Overview:
This is a great part-time job that offers flexible hours, hourly pay plus bonus potential!
The Sales Assistant makes the initial contact to customers shopping for auto or home insurance. The role of a Sales Assistant is to provide and gather general information and, establish the connection for Sales Consultants.
You will work in an upbeat professional office while interacting with potential clients via phone. Training and leads will be provided.
As an agency staff member, you will be an employee of our partner agent not of Plymouth Rock Assurance.
Requirements:
Telephone customer service experience preferred not required
High school diploma or GED
Bilingual English/Spanish
Ability to quickly grasp, retain information and multitask
Computer and telephone proficiency
Ability to handle a high call volume
Maintain a positive, professional demeanor
Mar 28, 2019
Part time
Position Overview:
This is a great part-time job that offers flexible hours, hourly pay plus bonus potential!
The Sales Assistant makes the initial contact to customers shopping for auto or home insurance. The role of a Sales Assistant is to provide and gather general information and, establish the connection for Sales Consultants.
You will work in an upbeat professional office while interacting with potential clients via phone. Training and leads will be provided.
As an agency staff member, you will be an employee of our partner agent not of Plymouth Rock Assurance.
Requirements:
Telephone customer service experience preferred not required
High school diploma or GED
Bilingual English/Spanish
Ability to quickly grasp, retain information and multitask
Computer and telephone proficiency
Ability to handle a high call volume
Maintain a positive, professional demeanor
AACI is seeking a full time, Bilingual Family Partner for its Family and Children Services Program.
The Bilingual Family Support Partner provides peer support to parent/family members of youth enrolled in AACI’s Family and Children programs. The Family Partner must have personal experience raising a child who has received either mental health services or human services. The family partner helps families to get the most out of services using their own personal and professional life experience to provide support to parents and caregivers as appropriate.
QUALITIFICATIONS
The Family Partner position requires a High School Diploma/GED, bilingual/biliterate competence in Spanish/English or Vietnamese/English. Additional qualifications include:
Ability to maintain a flexible work schedule and able to work evenings and weekends.
Valid CA Driver’s License, vehicle for agency travel and current automobile insurance.
Parent or caregiver of a child who has received mental health or human services within the past 3 years.
Knowledge of Juvenile Probation Department, Santa Clara County Department of Family and Children Services, Family Advocate and other involved agencies.
AACI is an Equal Opportunity/Affirmative Action Employer.
Mar 25, 2019
Full time
AACI is seeking a full time, Bilingual Family Partner for its Family and Children Services Program.
The Bilingual Family Support Partner provides peer support to parent/family members of youth enrolled in AACI’s Family and Children programs. The Family Partner must have personal experience raising a child who has received either mental health services or human services. The family partner helps families to get the most out of services using their own personal and professional life experience to provide support to parents and caregivers as appropriate.
QUALITIFICATIONS
The Family Partner position requires a High School Diploma/GED, bilingual/biliterate competence in Spanish/English or Vietnamese/English. Additional qualifications include:
Ability to maintain a flexible work schedule and able to work evenings and weekends.
Valid CA Driver’s License, vehicle for agency travel and current automobile insurance.
Parent or caregiver of a child who has received mental health or human services within the past 3 years.
Knowledge of Juvenile Probation Department, Santa Clara County Department of Family and Children Services, Family Advocate and other involved agencies.
AACI is an Equal Opportunity/Affirmative Action Employer.
Child Welfare Worker II Bilingual
Health & Human Services
$6,743 - $8,110 / Month
County of Marin
San Rafael, CA
The Marin County Human Resources Department and the Marin County Department of Health and Human Services are accepting applications for the position of Child Welfare Worker II Bilingual. There is one full-time vacancy in the Division of Social Services, Children and Family Services.
Child Welfare Worker II Bilingual is a journey-level position working with abused and/or neglected children and their families. The incumbent may be assigned to perform tasks in intake, emergency response, court, continuing services, adoptions or resource family approval programs. Children and Family Services also offers free group and individual clinical supervision to Child Welfare Worker II employees.
Our highly qualified candidate for this position will have experience as a child welfare worker in conducting child abuse and neglect investigations and/or providing case management services in a public child welfare agency. The ideal candidate will have successfully completed a Title IV-E Social Work internship program and possess strong skills in the following areas: performing safety and risk assessments, developing case plans, and engaging families in services. He/she will possess strong written and verbal communication skills in both Spanish/English, experience using CWS/CMS or other large databases, the ability to function well under stress and the ability to work collaboratively with internal and external service providers. In addition, the successful candidate has excellent judgment and decision-making skills and the ability to work independently when necessary.
Please note: Applications will be accepted from individuals who are in the process of completing their Master’s Degree in Social Work and are in their final semester or quarter of school, who upon graduation, will meet the minimum qualifications for the position.
To apply or learn more about this position, visit our website: Child Welfare Worker II Bilingual Job Posting
Filing Deadline: Friday, April 5, 2019 at 4:00 PM. Resumes are not accepted in lieu of County application and supplemental application form. Apply online at: www.marincounty.org/Jobs or contact Marin County HR Dept, Rm 415, 3501 Civic Center Dr, San Rafael, CA 94903 or call (415) 473-6104. EEO/TTY
Mar 19, 2019
Full time
Child Welfare Worker II Bilingual
Health & Human Services
$6,743 - $8,110 / Month
County of Marin
San Rafael, CA
The Marin County Human Resources Department and the Marin County Department of Health and Human Services are accepting applications for the position of Child Welfare Worker II Bilingual. There is one full-time vacancy in the Division of Social Services, Children and Family Services.
Child Welfare Worker II Bilingual is a journey-level position working with abused and/or neglected children and their families. The incumbent may be assigned to perform tasks in intake, emergency response, court, continuing services, adoptions or resource family approval programs. Children and Family Services also offers free group and individual clinical supervision to Child Welfare Worker II employees.
Our highly qualified candidate for this position will have experience as a child welfare worker in conducting child abuse and neglect investigations and/or providing case management services in a public child welfare agency. The ideal candidate will have successfully completed a Title IV-E Social Work internship program and possess strong skills in the following areas: performing safety and risk assessments, developing case plans, and engaging families in services. He/she will possess strong written and verbal communication skills in both Spanish/English, experience using CWS/CMS or other large databases, the ability to function well under stress and the ability to work collaboratively with internal and external service providers. In addition, the successful candidate has excellent judgment and decision-making skills and the ability to work independently when necessary.
Please note: Applications will be accepted from individuals who are in the process of completing their Master’s Degree in Social Work and are in their final semester or quarter of school, who upon graduation, will meet the minimum qualifications for the position.
To apply or learn more about this position, visit our website: Child Welfare Worker II Bilingual Job Posting
Filing Deadline: Friday, April 5, 2019 at 4:00 PM. Resumes are not accepted in lieu of County application and supplemental application form. Apply online at: www.marincounty.org/Jobs or contact Marin County HR Dept, Rm 415, 3501 Civic Center Dr, San Rafael, CA 94903 or call (415) 473-6104. EEO/TTY
Bubbles Window Washing & Gutter Cleaning
Chicago, IL, USA
Job Description:
Full Time position available in Window Washing, Gutter Cleaning, or Power Washing department that involves being part of a fast-paced, energetic team that values strong relationships with their customers, open communication, and teamwork. Year round or seasonal work available!! We service up to 2 and 3 story residential homes! NO HIGH RISES!Uniformed shirts provided.
MUST HAVE EXPERIENCE IN WINDOW WASHING & GUTTER CLEANING
Average Tech Makes Up To: $850-$1500 Per Week
Requirements:
✤ Valid driver's license
✤ Reliable vehicle that can carry ladders
✤ Work independently or as part of a team
✤ A strong commitment to quality work
✤ Professional appearance and communication skills
✤ Be able to stand for long periods of time
✤ Work in an outdoor environment
✤ Comfortable working on ladders and heights
Job location:
✤ Naperville, Lisle, Barrington, Glenview, Chicago, and many more.
Salary: Up To: $850.00 to $1,500.00 /week
Mar 19, 2019
Full time
Job Description:
Full Time position available in Window Washing, Gutter Cleaning, or Power Washing department that involves being part of a fast-paced, energetic team that values strong relationships with their customers, open communication, and teamwork. Year round or seasonal work available!! We service up to 2 and 3 story residential homes! NO HIGH RISES!Uniformed shirts provided.
MUST HAVE EXPERIENCE IN WINDOW WASHING & GUTTER CLEANING
Average Tech Makes Up To: $850-$1500 Per Week
Requirements:
✤ Valid driver's license
✤ Reliable vehicle that can carry ladders
✤ Work independently or as part of a team
✤ A strong commitment to quality work
✤ Professional appearance and communication skills
✤ Be able to stand for long periods of time
✤ Work in an outdoor environment
✤ Comfortable working on ladders and heights
Job location:
✤ Naperville, Lisle, Barrington, Glenview, Chicago, and many more.
Salary: Up To: $850.00 to $1,500.00 /week
