48 Bilingual jobs

Department The John & Mable Ringling Museum of Art is located in Sarasota, Florida. For more about the Ringling, please see the "Other Information" section. Equal Employment Opportunity An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer. FSU's Equal Opportunity Statement can be viewed at: http://www.hr.fsu.edu/PDF/Publications/diversity/EEO_Statement.pdf Responsibilities Museum Attendants will work a variety of assigned posts and events in all buildings on the museum grounds and at The Asolo Repertory Theater, as well as patrol buildings and grounds on foot and by golf cart. Museum Attendants are responsible for the safety of all staff and visitors and the protection of the collection, buildings, and grounds. This position will occasionally utilize computers to write reports, send correspondence, and submit work orders. Duties will include: - Guarding against theft, vandalism, and other damage. - Assisting with urgent/emergency situations, such as accidents/injuries, medical emergencies, theft, vandalism, and other incidents calmly and in a timely manner. - Conducting daily inspections of assigned areas and escorting staff and guests. - Monitoring visitor activity to ensure adherence to museum/Asolo policies and procedures. - Customer service oriented at all times to include enforcing policies and interacting with guests, and briefly respond to visitor/staff requests and questions to the best of their ability in a courteous manner and/or direct them to where they can find the information. Qualifications High school diploma/equivalent required. Must have the ability to communicate orally and in writing, as well as via computer and two-way radio. Must have the ability to stand for long periods of time, walk significant distances, patrol multi-story buildings, and climb stairs to respond to emergencies. Must be able to calmly respond to emergencies. Must be skilled in customer service as this is a front line position that interacts with and provides information to the visiting public. Must present a professional image in accordance with the established uniform and appearance standards. A valid driver's license is required for this position. Please note, 3 professional references must be provided when applying (phone and/or email is acceptable) and would be contacted should you be interviewed. Other Information The Ringling is a preeminent center for the arts, history, performance, and learning that is dedicated to bringing the past and contemporary culture to life through extraordinary visitor experiences. From its inception, The Ringling has joined the diverse visual traditions and theatrical spectacle of yesterday with the genre-defying global practitioners of today. A place of exploration, discovery and respite, The Ringling’s campus in Sarasota, Florida--which includes the Museum of Art, Circus Museum, a historic home, an 18th-century theater and bayfront gardens--is listed on the National Register of Historic Places. As the State Art Museum of Florida and part of Florida State University, The Ringling fulfills an important educational mission. The Ringling offers formal and informal programs of study serving as a major resource for students, scholars and lifelong learners of every age across the region, country, and around the world. For more information, please visit www.ringling.org. Contact Info For more information, or for technical assistance, please contact Ringling Human Resources at 941-359-5700 ext. 2605 or employment@ringling.org. Anticipated Salary Range $10.00 per hour. Museum Attendants also receive: - Regular training on upcoming exhibitions - Private gallery talks with curators - Free admission - Discounts on memberships - Discounts in the museum stores - Discounts on select performances and events and much more! Pay Plan This is an OPS/Part-Time Job. Schedule Primary working hours are between 9:30 am - 5:00 pm.  Approximately 28 hours per week. Weekends, evenings, and holidays may be required per the needs of the Ringling. Criminal Background Check This position requires successful completion of a criminal history background check, to include fingerprinting. The background check will be conducted as authorized and in accordance with University Policy 4-OP-C-7-B11. How To Apply If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service. Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume. Affordable Care Act OPS employees are covered under the Affordable Care Act. OPS employees that meet certain criteria will be offered affordable health care coverage. For more information, please visit the following website regarding the Affordable Care Act, http://hr.fsu.edu/?page=benefits/insurance/insurance_home&ops=1.

What are you working forward to? At Synchrony we make sure our employees are always working forward to something exciting. On our Call Center team, this means ensuring our customers’ success—and we’ll do the same for you: through generous benefits, continuous learning and clear career progression. On our team, you’ll enjoy high starting wages ($16.50/hour)) and tuition reimbursement. From day one, you’re eligible for a benefits package that includes medical coverage for your whole family, dental & vision insurance, and a 401(k) with company match. What you’ll do as a Customer Service Representative? You’ll handle inbound calls from our many cardholders, keeping exceptional customer service as your constant goal. You’ll maintain up-to-date computerized customer information, resolve inquires, authorize sales, and most importantly, you’ll build relationships with clients, customers and colleagues. What you’ll need to succeed You’ll have excellent problem-solving and analytical skills; thrive in a team environment; and effectively communicate. You’ll need proficient computer skills, including the ability to manage information in multiple windows, proficiently type while talking and be comfortable utilizing Microsoft Outlook. What you’ll need to be considered for this role *YOU MUST BE ABLE TO SATISFY THE REQUIREMENTS OF SECTION 19 OF THE FEDERAL DEPOSIT INSURANCE ACT – for more information, click   here . 6+ months customer service experience of any kind and/or military equivalent experience. Confidence using a computer Fully fluent in English and Spanish Be 18-years-old or older Have a high school diploma or equivalent Be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the selection process Effective 1-1-18, new hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 24 months’ time in position before they can post. All internal employees must have at least a “consistently meets expectations” performance rating and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance requirement). Legal authorization to work in the U.S. (this is required). We will not sponsor individuals for employment visas, now or in the future, for this job opening Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time. Synchrony is an Equal Opportunity Employer for all, including minorities, women, protected veterans and disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. To work forward to something exciting, apply online at   www.syfcareers.com

Are you a Behavioral Health Professional licensed or close to licensure looking for an opportunity to oversee a program for youth in the foster care system and their families? AACI is a community health organization serving the marginalized communities in Santa Clara County. Recently AACI received a new grant allowing us to start a Katie A  program allowing us to expand our services to include youth in the foster care system and hire more Behavioral Health professionals!  We provide employees with: Flexible schedule Professional development opportunities Access to training and clinical supervision hours Learning management system with free CEUs Licensed providers eligible for student loan assistance Paid annual license fee Experienced clinical guidance and a supportive environment. Additional pay for bilingual staff We offer convenient freeway access, bagel Mondays, delicious coffee and excellent benefits!  403(b) retirement plan with match and AACI pays 95% of benefit premiums for full time staff and 50% of dependent benefits. The ideal candidate has: Master’s Degree in Social Work, Psychology, Clinical Counseling, Marriage and Family Therapy or Ph.D/Psy. D Licensed or close to licensure.(LMFT, LPCC, CA Licensed Psychologists (PSY), Licensed Clinical Social Worker (LCSW) or equivalent mental health related license. Five or more years of experience in the Behavioral Health field. Working knowledge of DSMV and experience with dual diagnoses. Experience working with youth and families. Experience working with intensive cases such as Katie A is desired Ability to establish and maintain effective work relationships as part of a multi-disciplinary team. Knowledge of laws and ethical standards pertaining to clinical care. Bilingual in an Asian language or Spanish highly desired For a full job description:  https://aaci.org/behavioral-health-program-coordinator/  Apply now and help us strengthen the hope and resilience of our community members by improving their health, mental health and well-being!

The YCS George Washington School in Hackensack is a NJ Department of Education approved private school for classified students with behavioral, emotional and social challenges. We have been successfully educating students ages 5 - 15, grades K - 9, for over 30 years. The school is currently hiring a Certified School Nurse. Duties are and not limited too: Responsible for providing coverage as the nurse within George Washington School. Provide medical care, promote health maintenance and to provide health education to students. Requirements: Valid NJ Registered Nurse License Valid School Nurse Certification Bi-lingual Preferred Must be Authorized to work in the US

Title: Chispa Nevada Civic Engagement Director Status: Exempt Reports to: Deputy Director of Civic Engagement Positions Reporting to this Position : Canvass Teams Location : Las Vegas, NV Description: The League of Conservation Voters Education Fund (LCVEF) works to turn environmental values into national, state and local priorities. LCVEF, in collaboration with our state LCVEF partners, advocates for strong environmental protections, organizes communities to speak up about their environmental values and engages people in the democratic process in order to enact strong environmental laws. LCVEF’s work to protect and advocate for the environment is rooted in our commitment to racial, social and environmental justice. Communities of color are disproportionately impacted by climate change and pollution. For this reason, racial justice and equity are inextricably linked to protecting our environment. Within the organization, we are actively building a workplace culture that demonstrates how we value equity and inclusion through more intentional and inclusive practices. We are committed to building an organization that represents a variety of backgrounds, perspectives and skills. In 2014, LCVEF launched Chispa (“chispa” translates to “spark” in English) – a multi-state program that relies on grassroots community organizing to amplify the voice and power of Latino families and other communities of color to influence the environmental policies and decisions that affect their lives. Over the last four years, Chispa has grown to five states - Arizona, Colorado, Connecticut, Maryland and Nevada - and is one of the largest community organizing efforts of any national environmental organization focused on communities of color. LCVEF is seeking a Civic Engagement Director for the Chispa Nevada program who has strong experience in program management, nonpartisan voter registration and a passion for voter access. This role will help develop a 2020 campaign of voter engagement, a voting rights and democracy agenda for Chispa NV, working with the organizing team and civic engagement staff as well as community partners, and build coalitions for a strong program that drives individuals through the full cycle of civic engagement from voter registration, turning out to vote, to engaging civically and advocating for the rights of their community. We are looking for a creative, motivated leader who is goal-driven and detail-oriented. Responsibilities: Directly oversee the Nevada nonpartisan voter registration efforts by ensuring progress toward programmatic goals. Track and report data and progress related to nonpartisan voter registration efforts. Ensure program is executed with a high standard of quality control, professionalism, appropriate long-range perspective, and in compliance with all applicable laws, including conducting on-site compliance reviews. Develop, implement, and conduct customized training programs for canvassers and area directors. Draft and manage nonpartisan voter registration campaign and program plans and manage funder and coalition reporting as needed. Develop follow-up communications and other tactics targeted at new registrants to engage them in Chispa NV programs. Work with Chispa NV Program Director and LCVEF Civic Engagement leadership to develop, implement and evaluate advocacy, coalition-building and organizing campaigns that advance voting rights and protect against voter suppression. Work with Chispa NV team and the LCVEF Civic Engagement leadership to develop and test effective and new organizing and mobilizing strategies and tools to integrate voter registration into an organizing program focused on key constituencies who are disproportionately impacted by environmental issues. Work closely with the Chispa digital team to develop online campaign tools and increase online engagement of communities of color with campaigns and programs. Attend coalition meetings across Nevada to build relationships, identify opportunities for engagement, and advance the goals of Chispa NV programs. Manage and maintain relationships with the Civic Engagement State Table and funding partners. Other duties as assigned. Qualifications: Work Experience: Required - Minimum of 3-5 years of experience working on voter registration, electoral, community organizing or labor organizing campaigns, including successful experience managing campaigns, focused on communities of color. Experience in developing program plans and executing metrics-driven campaigns. Working knowledge of online database and field reporting systems, like VAN, or the ability to learn them. Must have experience managing a team of staff and/or volunteers. Preferred - Experience working with coalitions and developing partnerships to advance shared goals. Skills: Required - Exceptional leadership, supervision, management and coaching skills including managing staff. Excellent communication and interpersonal skills. Ability to juggle multiple tasks, solve problems and set priorities in a fast-paced, high-performance environment. Ability to partner and collaborate with existing Chispa NV team and represent Chispa NV and LCVEF to a variety of audiences and through various mediums. Reliable, consistent, detail-oriented and self-motivated. Must be bilingual in English and Spanish. Strong understanding of individual motivation and how to engage people (mastery of core organizing skills). Preferred - Excellent writing and verbal communication skills, including the ability to write and implement a comprehensive voter registration program and issue advocacy campaign plans. Commitment to measuring and tracking progress and outcomes. Working knowledge of compliance issues and regulations related to 501(c)(3) and 501(c)(4) organizations. Cultural Competence: Shares our commitment to integrating racial justice and equity into the work we do and ensuring an inclusive organizational culture. Familiarity with the complexity of issues and obstacles facing communities’ of color participation in U.S. democracy. Flexibility, self-awareness, emotional intelligence, and ability to bring creative ideas and a fresh perspective to an evolving civic engagement program. Familiarity with Nevada democratic processes and in-state community preferred. Conditions: Ability to work evenings and travel in-state and nationally, 10-30% of the time total, depending on program. This position will often require non-traditional hours and will involve work on the weekends. This position is based in Las Vegas, Nevada. To Apply : Send a cover letter and resume to hr@lcvef.org with “NV Civic Engagement Director” in the subject line by September 9, 2019. No phone calls please. LCVEF is an Equal Opportunity Employer committed to racially just, equitable and inclusive workplace.

Productiv Inc. is searching for a Bilingual Recruiter Assistant to help our onsite program for a Contract Manufacturer of Health and Beauty Products. You will be working directly with the Lead HR Recruiter to ensure staffing needs are met. Candidate must be flexible with schedule and be prepared to work hours as required. Responsibilities include but are not limited to: Provide administrative support related to personnel and recruiting activities Collaborate with hiring managers and the Lead HR Recruiter to determine staffing needs Assist with job postings for vacant positions Screen and select candidate's resumes for consideration Respond to inquiries from applicants via e-mail, telephone or mail Employment verifications New Hire Orientations Ensure new employees have filled out all the proper onboarding paperwork prior to starting Through a "Make it happen" mindset, assist HR Recruiter in ensuring staffing needs are met daily Daily attendance tracking Requirements: Attention to detail Recruiting (6 months to 1 year) Strong verbal and written communication skills Effective organizational skills Proficiency in MS applications Strong administrative skills Ability to multi task Must be able to speak Spanish Must be comfortable working in an office onsite in a warehouse envrionment

Job Summary: In a career as a Bilingual Case Manager, you will help in families in Palm Beach County find life-changing solutions. This includes advocating for a family whether it be school meetings court hearings or even using modeling and role-plays to teach parents to be independent and advocate for their own children. Boys Town is seeking passionate and motivated person who wants to positively impact the lives of kids, teens, and families in Palm Beach County through case management and advocacy! The Case Management program in South Florida has been serving youth and families in Palm Beach County since 1998. Responsibilities:  The Bilingual Case Manager provides intensive and professional case management services to youth utilizing a strength based and comprehensive model. This position also links children and families to resources and supports, monitors the services, actively advocates for children and families, and assists them in navigating through various systems of care. In this role, you can expect to do the following: Meeting and collaborating with clients/families and providers to assess participation and progress in services. Researching and linking clients with providers and services to assist with their healthy development. Advocating for the needs of clients in multiple domains Writing plans to drive positive client progress and writing routine reports regarding case management activities In this role, you can expect to develop professionally in the following ways: Learn advanced and build expertise in case management and advocacy Learn consultative skills to positively encourage participation and progress in clients Gain knowledge and build expertise in the children’s behavioral health field, including mental health and substance use systems of care and health insurance navigation Gain knowledge and build expertise in the field of cognitive behavioral therapy and functional behavior techniques, crisis management, and safety planning skills Gain knowledge and build expertise in the specialized education system in Palm Beach County, in the Department of Children and Families (Child Welfare), and Juvenile Justice systems Required Qualifications: Bachelor's degree in Behavioral Sciences or Human Services required. Must be able to fluently read, write, and speak Spanish and English 1+ years of experience working with children/youth with Severe Behavioral and/or mental health disorders or diagnosis. Must possess a valid driver's license with a good driving record, plus the ability to provide own transportation to complete travel requirements of the job. Must meet auto insurance requirements established by Boys Town policy and/or State and Local laws and pass an annual Motor Vehicle Registration (MVR) check. Availability to provide on-call support to families in crisis. Must be available to work non-traditional business hours including early mornings, nights, weekends, and holidays. Experience working with case management or treatment planning and community resources is preferred. Knowledge of regulatory requirements pertaining to youth care and the ability to learn, apply, and explain complex regulations and policies governing child welfare processes and services.   Knowledgeable of community resources and service providers available in the geographical area.                                                                                                                                      Ability to communicate with individuals at all levels in the organization and with external business contacts in an articulate, professional manner while maintaining necessary degree of confidentiality.  Ability to quickly make decisions in sensitive and sometimes critical areas to adapt responses to situations while maintaining procedural and regulatory integrity.                                       Technology literacy and computer skills in using a Laptop, smart phone, Microsoft Office. What to expect from Boys Town as an employer: Generous paid time-off (PTO) – accrual rate of PTO increases with each year of service for maximum availability of maintaining work/life balance. Paid sick leave at 100% and reduced percentages, with paid sick leave for families – Boys Town puts youth and families first. This means YOUR family as well! Competitive salaries Annual merit increases 401k match Paid professional training to set you up for success in your position with Boys Town. Education reimbursement availability to help you grow towards more advanced positions in the organization. Health, dental, vision benefits Professional skills development through routine supervision meetings, low supervisor to employee ratio and strong commitment to staff development. Mileage reimbursement for use of personal vehicle About Boys Town South Florida:   Building brighter futures at Boys Town South Florida since 1991, we have grown our services and programs to touch the lives of 17,000 children and families in the sunshine state each year. The opportunity to shape the future of America’s youth is only one of the many perks here at Boys Town South Florida. Our hub is located in sunny West Palm Beach, and we are just steps away from all the best that South Florida has to offer! With beaches, shopping, arts and culture, Major League Baseball and college sports of all kinds there is no end to the ways to enjoy your off-work hours. Our Boys Town family is important to us, and we make sure to support our team through a staff and family picnic, chili cook-off and of course some friendly competition with game night! We might even surprise you with a teambuilding exercise at the local escape room. The culture of Boys Town South Florida is committed our current and future leaders through tuition assistance, scholarship opportunities and the ability to participate in a variety of professional development courses.  About Boys Town: Boys Town touches the lives of more than 2 million children and families nationwide each year. As one of the country’s largest nonprofit funded child-care organizations, Boys Town is nationally recognized for its research-proven child, health and family care programs. From our start in 1917, we’re poised to make even greater strides forward as we lead the way in changing how America cares for children, families and communities for the next 100 years. Schedule: Full Time Date Posted: July 23, 2019 Job ID:  13942 This advertisement describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Boys Town is an equal employment opportunity employer and participates in the E-Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.  To request a disability-related accommodation in the application process, contact us at 1-877-639-6003

The Career Services Coordinator assists clients in exploring career paths and helps them prepare to interview for those positions of interest. DUTIES / RESPONSIBILITIES: Conducts assessments to new clients to determine services Refers clients to vocational rehabilitation, training or to Account Managers for recruiting events. Works closely with Account Managers and Community Partners to match employer needs/job orders with the skills and qualifications of jobseekers. Manages a schedule for training, client assessment and individual career advisement with placement targets results Maintains a case load and manages case notes for each client Reviews resumes and assess candidates’ eligibility for specific job openings Assists candidates in preparing or revising resumes Conducts workshops to help build candidates’ skills and improve their chances of employment Input data into database and generate reports for trainings QUALIFICATIONS: Bilingual Spanish speakers required College degree preferred in related field or equivalent experience working with special populations Minimum 1-2 years’ experience in the social services, human resources, teaching or advisement fields Ability to assess individual skills with precision and make appropriate referrals Ability to problem solve and work with a diverse customer base Excellent verbal and written communication skills Ability to work well in a fast-paced environment Experience working in a performance metric/results-oriented environment WHAT YOU'LL LOVE ABOUT US: We are more than just work here...we have fun too while making a difference in the communities we serve! (company picnics, walk for a cause, holiday parties, green and wellness initiatives and much much more! Competitive wages for high performance Paid Holidays PTO (15 days to start) Profit sharing Tuition reimbursement  Summer Friday’s Medical/Vision/ Dental Employer Paid Life Insurance 401k Retirement Accounts Employee Referral Bonus Employee Assistance Programs And many more! ABOUT US: Grant Associates is a national, award-winning workforce development company. Since opening our doors in 1997, we have collaborated with government agencies to develop workforce programs and solutions that advance job seekers, businesses and local economies, all with exceptional results. Working under contract with federal, state and local agencies, Grant Associates has served more than 20,000 companies and helped more than 100,000 people define realistic goals, further their education and training, find jobs and embark on new career paths. *Equal Opportunity Employer

Title: Chispa Nevada Organizing Director Status: Exempt Reports to: Chispa Nevada Director Positions Reporting to this Position: Chispa Nevada Organizers Location: Las Vegas, NV General Description : The League of Conservation Voters (LCV) works to turn environmental values into national, state, and local priorities. LCV, in collaboration with our state LCV partners, advocates for sound environmental laws and policies, holds elected officials accountable for their votes and actions, and elects pro-environmental candidates who will champion our priority issues. LCV’s work to protect and advocate for the environment is rooted in our commitment to racial, social and environmental justice. Communities of color are disproportionately impacted by climate change and pollution. For this reason, racial justice and equity are inextricably linked to protecting our environment. Within the organization, we are actively building a workplace culture that demonstrates how we value equity and inclusion through more intentional and inclusive practices. We are committed to building an organization that represents a variety of backgrounds, perspectives and skills. In 2014, LCV launched Chispa (“chispa” translates to “spark” in English) – a multi-state program that relies on grassroots community organizing to amplify the voice and power of communities of color to influence the environmental policies and decisions that affect their lives. Over the last four years, Chispa has grown to six states - Arizona, Colorado, Connecticut, Maryland, Nevada, and New Mexico - and is one of the largest community organizing efforts of any national environmental organization focused on Latino families and other communities of color. We are looking for an exceptional, highly experienced senior-level organizer and trainer to serve as the Chispa Nevada Organizing Director with a proven track record of building strong, engaged grassroots membership bases that can influence decision makers and change policies. The Organizing Director must be a compelling coach and trainer for organizers and members, particularly from communities of color. Candidates must have an unwavering commitment to racial justice and derive inspiration from the leadership of everyday people who stand up and stand together for the health of their families, communities and our planet. Responsibilities : Develop, implement and evaluate issue organizing campaigns that build a strong base of active volunteers and leaders, resulting in local policy victories, and form strong, creative partnerships. Provide coaching and management, develop individualized and detailed goals and work plans, and support organizers via mentorship and weekly check-ins on progress to meeting goals. Work with the organizing team to build strong and effective organizing programs that recruit new members and develop them into strong grassroots leaders who lead organizing committees that drive our issue campaigns. Ensure that organizers are adequately trained to and implement traditional grassroots community organizing strategies such as phonebanking, door-to-door canvassing, house meetings, and others as well as new tactics such as digital and/or online organizing. Develop and test effective and new organizing and mobilizing strategies, tactics, and tools that engage our communities and leaders. Ensure that organizers and community leaders ( promotores, leaders, activists) have the tools to successfully design, implement, and adjust issue campaigns such as power mapping, media, and public engagement, mobilization, and online engagement. Support the organizing team in identifying and developing relationships with organizations and leaders who can become effective partners in campaigns. Develop systems, tools, and structures that provide strong clarity, accountability, and organization for organizers, promotores , comites , and campaign implementation. Ensure that art and culture are integral parts of Chispa organizing and campaigns. Leverage VAN effectively to set, track, & achieve organizing goals, engage community leaders ( promotores ) in campaign progress, move them up the ladder of engagement, and build committees ( comites ). Provide timely reports to the Chispa program director and national Chispa staff about campaign and organizing progress. Other duties as assigned. Qualifications : Work experience: 3 - 5 years of experience working on community or labor organizing campaigns, including several years of direct supervisory and staff and leader training experience. Must also have experience in issue organizing campaigns with communities of color. Experience developing and overseeing issue campaigns driven by community organizing including campaign planning, accountability, and tracking progress. Skills: Required - Exceptional supervision and coaching skills including managing staff. Knowledge of community organizing, political education, and movement building. Excellent written and verbal communication skills, including the ability to write and implement training curriculum and organizing tools. Ability to partner and collaborate with existing Chispa NV team and represent Chispa NV and LCV to a variety of audiences and mediums. Work well in a fast-paced environment and able to multitask without sacrificing the quality of work. Reliable, consistent, detail-oriented and self-motivated. Preferred - Fluency in VAN, Google and Office Suite. Bilingual in English and Spanish. Cultural Competencies: Shares our commitment to integrating racial justice and equity into the work we do and ensuring an inclusive organizational culture. Understanding the issues, priorities and obstacles that communities of color face in the environmental movement. Flexibility, self-awareness, emotional intelligence, and ability to bring creative ideas and fresh perspective to an evolving organizing program. Familiarity with Nevada and in-state community preferred. Conditions: Ability to work hours exceeding stated office hours to get the job done; ability and willingness to travel for staff retreats, meetings and professional development opportunities. This position is based in Las Vegas, NV. To Apply: Send a cover letter and resume to hr@lcv.org with “Chispa Nevada Organizing Director” in the subject line by August 14, 2019. No phone calls please. LCV is an Equal Opportunity Employer committed to a racially just, equitable and inclusive workplace.

Bronx based learning center is seeking a full-time bilingual (English and Spanish) ADMINISTRATIVE ASSISTANT DIRECTOR to join our team! Total compensation is in the $35k - $40k range, plus full-time benefits (paid time off, health insurance, and 401K). ABOUT THE OPPORTUNITY: As   ADMINISTRATIVE ASSISTANT DIRECTOR, you will support the Center Director on a daily basis managing business operations at the center. Your focus will be on providing the best customer service possible so that our students succeed! The   ADMINISTRATIVE ASSISTANT DIRECTOR   is primarily responsible for all front-office administrative and customer service operations which include (but is not limited to): greeting students and parents answering phones conducting data entry billing, collecting payments, banking managing schedule changes participating in local community relationship building posting updates on social media filing Additionally, the   ADMINISTRATIVE ASSISTANT DIRECTOR   will oversee daily academic operations which include (but are not limited to) conducting student initial and interim evaluations managing student/teacher scheduling interviewing, hiring and managing part-time teachers updating student curriculum/programming providing excellent customer service ARE YOU THE RIGHT FIT FOR THE ADMINISTRATIVE ASSISTANT DIRECTOR OPENING? Successful   ADMINISTRATIVE ASSISTANT DIRECTOR   candidates will have: 4 Year BA/BS degree strong English and Spanish verbal communication skills (preferred) an outgoing and professional personality strong attention to detail excellent oral, interpersonal, and written communication skills the ability to manage time in a fast paced environment TO BE CONSIDERED, APPLY TODAY!

When everything’s connected, how we connect is everything… and we’d like to connect with you too! Connect your compassionate nature, service orientation and previous customer service experience to a new career as a Bilingual Healthcare Licensed Insurance Agent with TTEC in Las Vegas, Nevada. TTEC is offering you the chance to be paid to learn a new career and gain your license all on us. About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. Life at TTEC As a global company, we’re always on. When one of us is going to bed, a coworker half-way around the world has already had their coffee (or tea) and is ready to grab the baton and run with it. We work at a fast pace around here and we’re not one for keeping the status quo. But just because we’re busy, it doesn’t mean we don’t know how to have fun. We’re passionate about throwing company events that bring us together to laugh and celebrate each other’s achievements. We’re also big on taking time out for professional development and giving back. So, if you’re looking for a work-life full of purpose, passion and career potential, keep reading… As a TTEC Customer Experience Champion, You’ll Enjoy FREE licensing course (and you’ll be paid for your time to boot) Flexible and growth-oriented study sessions All state licensing exam fees covered by company Yearly renewal of license provided by TTEC as your employer Fun, talented and witty teammates Knowledgeable, encouraging, supportive and present leadership Family-friendly environment Free-spirited, theme-based employee events Diverse and community-minded organization Career-growth and lots of learning opportunities for aspiring minds And yes…all the competitive performance bonus opportunities and benefits you’d expect What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on health-related products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can't be taught-a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives. You'll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere. Once you become a Licensed Healthcare Insurance Agent, on a typical day, you’ll Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up Open and maintain customer accounts and information Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner Resolve customer technical issues with patience and understanding Identify additional needs customers may have and help them to upgrade products or services Why You? What You Bring Aptitude and tenacity to be learn about what it takes to become a licensed healthcare insurance associate including passing the state licensing exam (and yes… we will help… those who take it seriously and accept our coaching are extremely likely to pass on the first try… a few have to take it again… and yes... we’ll help you through that too!) Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared) Strong customer service orientation Ability to adapt and excel in a fast-paced work environment High school diploma or equivalent is the minimum and… with education… more is better Handy with MS Windows and other computer applications The passion and drive to make a difference Join Us We encourage you to visit us at 3700 S. Maryland Parkway Suite 200 Las Vegas, NV., 89169, Mondays through Fridays, 9 AM to 3 PM, text ‘TTEC’ to 97211 or apply online today: Click on the Apply Now button. You’ve applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions. Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course). If you’re a military veteran, active duty guard or reserves, or a military spouse We value your experience and believe you’re prepared and battlefield-ready in the civilian world to take on TTEC’s most innovative and challenging projects. Your hands-on experience with globalization means you’re prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one’s country, but we hope you’ll find delivering amazing customer experiences to be another purpose worth serving! Career Changers welcome here Time to change your career? Whether you’ve spent your career on the admin side in receptionist, assistant, or support roles or you’ve been in sales, retail, restaurant or hospitality, we believe you have the skills it takes to join our healthcare associates’ team. For more information about TTEC or other jobs in Las Vegas, Nevada, visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation. As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening. TTEC is an Equal Opportunity Employer. Cuando todo está conectado, cómo nos conectamos lo es todo... ¡Y también nos gustaría conectar contigo! Conecta tu naturaleza compasiva, tu orientación al servicio y tu experiencia en atención al cliente a una nueva carrera como Agente certificada/o en seguros de salud de TTEC en Las Vegas, Nevada. TTEC te ofrece la oportunidad de obtener una remuneración económica por aprender una nueva actividad profesional y obtener tu certificación.   Sobre TTEC: Ayudamos a las marcas globales a brindar un servicio de excelencia a sus clientes, a fomentar la fidelidad de los mismos y hacer crecer su negocio. Nuestra filosofía está basada en un principio fundamental: la atención sencilla, inspirada y con sentido humano al cliente aporta un valor duradero a todas las personas involucradas. Tu puesto trae a la vida ese concepto.    La vida en TTEC   Como compañía global, estamos siempre en movimiento. Cuando una de nuestras empleadas o empleados se está yendo a dormir, del otro lado del mundo una compañera o compañero ya bebió su café (o té) y está lista/o para iniciar su turno laboral. Trabajamos a un ritmo acelerado y no pretendemos mantener el statu quo. Pero tener mucho trabajo no nos impide divertirnos. Nos encanta llevar a cabo eventos de la compañía que nos permiten reunirnos y celebrar nuestros logros. También nos gusta tomarnos tiempo para desarrollarnos profesionalmente y dar a quienes lo necesitan. Por lo tanto, si estás buscando una vida llena de propósito, pasión y posibilidades de carrera, sigue leyendo...   Como representante de atención al cliente de TTEC, disfrutarás de: Un curso gratuito de certificación (también recibirás una remuneración durante el período de arranque). Sesiones de estudio flexibles y orientadas al desarrollo profesional. Todas las cuotas de los exámenes necesarios para obtener las licencias estatales correspondientes son cubiertas por la empresa. Renovación anual de la licencia a cargo de TTEC. Compañeras y compañeros de trabajo divertidas/os y talentosas/os. Líderes de equipo con experiencia, que te motivarán y apoyarán. Ambiente familiar. Eventos temáticos para el personal. Organización diversa con enfoque comunitario. Desarrollo profesional y múltiples oportunidades de aprendizaje para personal con ambición. Y sí...también los competitivos bonos por desempeño que esperas. Tus labores   ¿Te apasiona ayudar a otras personas y darles tranquilidad? Se trate de recibir respuestas prontas de las y los clientes, asesorarles con paciencia y empatía sobre productos relacionados con la salud o resolver sus problemas con una sonrisa, tú serás la diferencia para que las y los clientes tengan una experiencia excepcional. Te capacitaremos para ser una experta o experto en la materia, de modo que te sientas segura/o de brindar el más alto nivel de servicio posible. Confiamos en que ya posees el único ingrediente que no puede enseñarse a nadie: una naturaleza empática y solidaria que le brindará apoyo a nuestras clientas y clientes en algunos de los momentos más difíciles de sus vidas. También tendrás la oportunidad de entablar nuevas amistades y desarrollarte profesionalmente en un ambiente amigable y lleno de energía.   Una vez que seas un/a agente certificada/o en seguros de salud, en un día normal, tú: Ayudarás a las y los clientes a comprender sus coberturas y seleccionar los productos y servicios adecuados, así como las mejores soluciones para satisfacer sus necesidades personales y financieras de salud. Brindarás atención a las y los clientes durante todo el ciclo de vida de servicio y ventas, en el que podrías aceptar llamadas entrantes o hacer llamadas de seguimiento. Abrirás las cuentas de las y los clientes y mantendrás su información. Responderás las preguntas de las y los clientes con compasión y escucha activa, y les brindarás la mejor solución, de una manera eficiente. Resolverás con paciencia y comprensión problemas técnicos relacionados con la atención a las y los clientes. Identificarás necesidades adicionales que pudieran tener las y los clientes, y les ayudarás a adquirir nuevos productos o servicios. ¿Por qué tú? Lo que necesitamos de ti: Aptitud y tenacidad para aprender lo que necesitas para convertirte en un/a agente certificada/o en seguros de salud, incluyendo aprobar el examen estatal de certificación (y sí… nosotras y nosotros te ayudaremos… quienes lo tomen en serio y acepten nuestra orientación tienen muy altas posibilidades de aprobar en el primer intento… Algunas personas tienen que volverlo a tomar… y sí... ¡te ayudaremos también con eso!). Integridad para seguir los lineamientos de la HIPAA para mantener la privacidad de las y los pacientes (tal como desearías que alguien lo hiciera si se tratara de tu propia información). Fuerte orientación de servicio. Capacidad para adaptarte y sobresalir en un entorno de trabajo acelerado. Escolaridad secundaria o equivalente como mínimo. Experiencia con MS Windows y otras aplicaciones informáticas. La pasión y determinación para hacer una diferencia. Únete a nuestra empresa   Te invitamos a visitarnos en 3700 S. Maryland Parkway Suite 200 Las Vegas, NV., 89169, de lunes a viernes, de 9 am a 3 pm; a enviar 'TTEC' en un mensaje de texto al 97211 o a postularte hoy en línea: Haz clic en el botón  Apply now . ¿Cuál es el siguiente paso? Después de haber llenado la solicitud en línea, por favor mantente al tanto de tu correo electrónico y revísalo regularmente para obtener instrucciones. Gracias por postularte: llegó la hora de compartir esta oportunidad con tu red y experimentar la alegría de trabajar con amigas y amigos (además de nosotros, por supuesto). Si eres veterana o veterano militar, guardia en activo o en reserva, o cónyuge de un/a militar: Valoramos tu experiencia y creemos que estás preparada/o para desempeñarte en el mundo civil y asumir los proyectos más innovadores y exigentes de TTEC. Tu experiencia práctica con la globalización significa que estás preparada/o para interactuar con nuestros clientes, clientas y personal de todo el mundo. Superar la adversidad y adaptarte al cambio te ha preparado para desempeñarte en nuestro entorno dinámico. Estamos buscando líderes. Innovadoras e innovadores. Sabemos que ningún trabajo es tan importante como servir a tu país, pero esperamos que ofrecer una atención de excelencia a las y los clientes sea para ti otro propósito digno de alcanzar.   Damos la bienvenida a buscadoras y buscadores de nuevos caminos ¿Es tiempo de cambiar de profesión? Si te has desarrollado profesionalmente como recepcionista o asistente administrativa/o, en ventas al menudeo o restaurantes y hospitalidad, creemos que posees las habilidades necesarias para unirte a nuestro equipo de agentes en cuidados de la salud.     Para obtener más información sobre TTEC u otros empleos en Las Vegas, Naveda, visita TTECjobs.com o busca #ExperienceTTEC en redes sociales para participar en la conversación global.   Como requisito para obtener el empleo, TTEC requiere que todo el personal contratado en los Estados Unidos apruebe exitosamente una revisión de antecedentes penales y, dependiendo de la sede y la campaña, un análisis de detección de drogas. TTEC ofrece igualdad de oportunidades laborales.    

When everything’s connected, how we connect is everything… and we’d like to connect with you too!  We are looking for you to help us deliver exceptional customer experiences as a Healthcare Customer Service Representative with TTEC in Melbourne, FL.   About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.    Life at TTEC  As a global company, we’re always on. When one of us is going to bed, a coworker half-way around the world has already had their coffee (or tea) and is ready to grab the baton and run with it. We work at a fast pace around here and we’re not one for keeping the status quo. But just because we’re busy, it doesn’t mean we don’t know how to have fun. We’re passionate about throwing company events that bring us together to laugh and celebrate each other’s achievements. We’re also big on taking time out for professional development and giving back. So, if you’re looking for a work-life full of purpose, passion and career potential, keep reading…   As a TTEC Customer Experience Champion, You’ll Enjoy   Fun, talented and witty teammates Knowledgeable, encouraging, and present leadership Family-friendly environment Free-spirited, theme-based employee events Diverse and community-minded organization Career-growth and lots of learning opportunities for aspiring minds And yes…all the competitive performance bonus opportunities and benefits you’d expect   What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on health-related products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.  We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can't be taught-a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives. You'll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere.   On a typical day, you’ll    Be providing full lifecycle customer service where you could accept inbound or might be calling out to provide follow up on a concern Consult with customers on health-related products and services to provide the best solutions for their health and financial well-being Maintain customer accounts and information Respond to customer inquiries with compassion and active listening and support the best solution in an efficient manner Resolve customer technical issues with patience and understanding Identify additional needs customers may have and help them to upgrade products or services   Why You? What You Bring   Excellent communication skills – for us that means you can adapt to new and different situations, read the behavior of others, have difficult conversations with ease, and defuse and resolve conflict.  In other words, you have the gift of gab   Empathy is the key – it’s so important it bears repeating Ability to adapt and excel in a fast-paced work environment Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)   High school diploma or equivalent is the minimum and… with education… more is better Handy with MS Windows and other computer applications The passion and drive to make a difference   Join Us   We encourage you to visit us at 1384 S Babcock Street, Melbourne, FL  32901, Mondays through Fridays, 9 AM to 3 PM, text ‘TTEC’ to 97211 or apply online today: Click on the Apply Now button. You’ve applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions. Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).   If you’re a military veteran, active duty guard or reserves, or a military spouse We value your experience and believe you’re prepared and battlefield-ready in the civilian world to take on TTEC’s most innovative and challenging projects. Your hands-on experience with globalization means you’re prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one’s country, but we hope you’ll find delivering amazing customer experiences to be another purpose worth serving!   Career Changers welcome here Time to change your career? Whether you’ve spent your career on the admin side in receptionist, assistant, or support roles or you’ve been in sales, retail, restaurant or hospitality, we believe you have the skills it takes to join our healthcare associates’ team.     For more information about TTEC or other jobs in Melbourne, FL, visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.   As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening.  TTEC is an Equal Opportunity Employer           Cuando todo está conectado, cómo nos conectamos lo es todo... ¡Y también nos gustaría conectar contigo! Estamos buscando personal que nos ayude a brindar una atención excepcional a las y los clientes como Representante de atención al cliente en cuidados de la salud para TTEC en Melbourne, FL.   Sobre TTEC: Ayudamos a las marcas globales a brindar un servicio de excelencia a sus clientas y clientes, a fomentar la fidelidad de los mismos y hacer crecer su negocio. Nuestra filosofía está basada en un principio fundamental: la atención sencilla, inspirada y con sentido humano al cliente aportan un valor duradero a todas las personas involucradas. Tu puesto trae a la vida ese concepto.    La vida en TTEC  Como compañía global, estamos siempre en movimiento. Cuando una de nuestras empleadas o empleados se está yendo a dormir, del otro lado del mundo una compañera o compañero ya bebió su café (o té) y está lista/o para iniciar su turno. Trabajamos a un ritmo acelerado y no pretendemos mantener el statu quo. Pero tener mucho trabajo no nos impide divertirnos. Nos encanta llevar a cabo eventos de la compañía que nos permiten reunirnos y celebrar nuestros logros. También nos gusta tomarnos tiempo para desarrollarnos profesionalmente y dar a quienes lo necesitan. Por lo tanto, si estás buscando una vida llena de propósito, pasión y posibilidades de carrera, sigue leyendo...   Como representante de atención al cliente de TTEC, disfrutarás de   Compañeras y compañeros de trabajo divertidas/os y talentosas/os. Líderes de equipo con experiencia que te motivarán. Ambiente familiar. Eventos temáticos para el personal. Una organización diversa con enfoque comunitario. Desarrollo profesional y múltiples oportunidades de aprendizaje para personal con ambición. Y sí...también los competitivos bonos por desempeño que esperas. Tus labores    ¿Te apasiona ayudar a otras personas y darles tranquilidad? Se trate de recibir respuestas prontas de las y los clientes, asesorarles con paciencia y empatía sobre productos relacionados con la salud o resolver sus problemas con una sonrisa, tú serás la diferencia para que las y los clientes tengan una experiencia excepcional. Te capacitaremos para ser una experta o experto en la materia, de modo que te sientas segura/o de brindar el más alto nivel de servicio posible. Confiamos en que ya posees el único ingrediente que no puede enseñarse a nadie: una naturaleza empática y solidaria que le brindará apoyo a nuestras clientas y clientes durante algunos de los momentos más difíciles de sus vidas. También tendrás la oportunidad de entablar nuevas amistades y de desarrollarte profesionalmente en un ambiente amigable y lleno de energía.   En un día normal, tú:    Brindarás atención a las y los clientes durante todo el ciclo de vida de servicio, en el que podrías aceptar llamadas entrantes o hacer llamadas de seguimiento con respecto a alguna inquietud de la o el cliente. Asesorarás a las clientas y los clientes sobre productos y servicios relacionados con la salud para ofrecerles las mejores soluciones para su salud y bienestar financiero. Mantendrás la información y las cuentas de las y los clientes. Responderás las preguntas de las y los clientes con compasión y escucha activa, y les brindarás la mejor solución, de una manera eficiente. Resolverás con paciencia y comprensión problemas técnicos relacionados con la atención a las y los clientes. Identificarás necesidades adicionales que pudieran tener las y los clientes, y les ayudarás a adquirir nuevos productos o servicios.   ¿Por qué tú? Lo que necesitamos de ti:   Excelentes habilidades de comunicación: para nosotros esto significa que seas capaz de: adaptarte a situaciones nuevas; leer el comportamiento de otras personas; sostener conversaciones difíciles con facilidad; y calmar y resolver conflictos. En otras palabras, que poseas el don de la palabra.   La empatía es la clave: es tan importante que vale la pena repetirlo. Capacidad para adaptarte y sobresalir en un entorno de trabajo acelerado. Integridad para seguir los lineamientos de la HIPAA para mantener la privacidad de las y los pacientes (tal como desearías que alguien lo hiciera si se tratara de tu propia información). Escolaridad secundaria o equivalente como mínimo. Experiencia con MS Windows y otras aplicaciones informáticas. Pasión y determinación para hacer una diferencia. Únete a nuestra empresa   Te invitamos a visitarnos en 1384 S Babcock Street, Melbourne, FL  32901, de lunes a viernes, de 9 am a 3 pm, a enviar 'TTEC' en un mensaje de texto al 97211 o a postularte hoy en línea:   Haz clic en el botón Apply now. ¿Cuál es el siguiente paso? Después de haber llenado la solicitud en línea, por favor mantente al tanto de tu correo electrónico y revísalo regularmente para obtener instrucciones. Gracias por postularte: llegó la hora de compartir esta oportunidad con tu red y experimentar la alegría de trabajar con amigas y amigos (además de nosotros, por supuesto).   Si eres veterana o veterano militar, guardia en activo o en reserva, o cónyuge de un/a militar: Valoramos tu experiencia y creemos que estás preparada/o para desempeñarte en el mundo civil y asumir los proyectos más innovadores y exigentes de TTEC. Tu experiencia práctica con la globalización significa que estás preparada/o para interactuar con nuestros clientes, clientas y personal de todo el mundo. Superar la adversidad y adaptarte al cambio te ha preparado para desempeñarte en nuestro entorno dinámico. Estamos buscando líderes. Innovadoras e innovadores. Sabemos que ningún trabajo es tan importante como servir a tu país, pero esperamos que ofrecer una atención de excelencia a las y los clientes sea para ti otro propósito digno de alcanzar.   Damos la bienvenida a buscadoras y buscadores de nuevos caminos ¿Es tiempo de cambiar de profesión? Si te has desarrollado profesionalmente como recepcionista o asistente administrativa/o, en ventas al menudeo o restaurantes y hospitalidad, creemos que posees las habilidades necesarias para unirte a nuestro equipo de agentes en cuidados de la salud.     Para obtener más información sobre TTEC u otros empleos en Melbourne, FL, visita TTECjobs.com o busca #ExperienceTTEC en redes sociales para participar en la conversación global.   Como requisito para obtener el empleo, TTEC requiere que todo el personal contratado en los Estados Unidos apruebe exitosamente una revisión de antecedentes penales y, dependiendo de la sede y la campaña, un análisis de detección de drogas. TTEC ofrece igualdad de oportunidades laborales.    

When everything’s connected, how we connect is everything… and we’d like to connect with you too!  Connect your compassionate nature, service orientation and previous customer service experience to a new career as a Bilingual Healthcare Licensed Insurance Agent with TTEC in Melbourne, FL. TTEC is offering you the chance to be paid to learn a new career and gain your license all on us.   About TTEC   We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.    Life at TTEC    As a global company, we’re always on. When one of us is going to bed, a coworker half-way around the world has already had their coffee (or tea) and is ready to grab the baton and run with it. We work at a fast pace around here and we’re not one for keeping the status quo. But just because we’re busy, it doesn’t mean we don’t know how to have fun. We’re passionate about throwing company events that bring us together to laugh and celebrate each other’s achievements. We’re also big on taking time out for professional development and giving back. So, if you’re looking for a work-life full of purpose, passion and career potential, keep reading…   As a TTEC Customer Experience Champion, You’ll Enjoy FREE licensing course (and you’ll be paid for your time to boot) Flexible and growth-oriented study sessions All state licensing exam fees covered by company Yearly renewal of license provided by TTEC as your employer Fun, talented and witty teammates Knowledgeable, encouraging, supportive and present leadership Family-friendly environment Free-spirited, theme-based employee events Diverse and community-minded organization Career-growth and lots of learning opportunities for aspiring minds And yes…all the competitive performance bonus opportunities and benefits you’d expect   What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on health-related products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.  We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can't be taught-a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives. You'll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere.   Once you become a Licensed Healthcare Insurance Agent, on a typical day, you’ll  Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up Open and maintain customer accounts and information Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner Resolve customer technical issues with patience and understanding Identify additional needs customers may have and help them to upgrade products or services Why You? What You Bring Aptitude and tenacity to be learn about what it takes to become a licensed healthcare insurance associate including passing the state licensing exam (and yes… we will help… those who take it seriously and accept our coaching are extremely likely to pass on the first try… a few have to take it again… and yes... we’ll help you through that too!) Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared) Strong customer service orientation Ability to adapt and excel in a fast-paced work environment High school diploma or equivalent is the minimum and… with education… more is better Handy with MS Windows and other computer applications The passion and drive to make a difference   Join Us   We encourage you to visit us at 1384 S. Babcock Street Melbourne, FL 32901, Mondays through Fridays, 9 AM to 3 PM, text ‘TTEC’ to 97211 or apply online today:   Click on the Apply Now button. You’ve applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions. Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).   If you’re a military veteran, active duty guard or reserves, or a military spouse We value your experience and believe you’re prepared and battlefield-ready in the civilian world to take on TTEC’s most innovative and challenging projects. Your hands-on experience with globalization means you’re prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one’s country, but we hope you’ll find delivering amazing customer experiences to be another purpose worth serving!   Career Changers welcome here   Time to change your career? Whether you’ve spent your career on the admin side in receptionist, assistant, or support roles or you’ve been in sales, retail, restaurant or hospitality, we believe you have the skills it takes to join our healthcare associates’ team.     For more information about TTEC or other jobs in Melbourne, FL, visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.   As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening.  TTEC is an Equal Opportunity Employer   ****   Cuando todo está conectado, cómo nos conectamos lo es todo... ¡Y también nos gustaría conectar contigo! Conecta tu naturaleza compasiva, tu orientación al servicio y tu experiencia en atención al cliente a una nueva carrera como Agente certificada/o en seguros de salud de TTEC en Melbourne, FL. TTEC te ofrece la oportunidad de obtener una remuneración económica por aprender una nueva actividad profesional y obtener tu certificación.   Sobre TTEC   Ayudamos a las marcas globales a brindar un servicio de excelencia a sus clientes, a fomentar la fidelidad de los mismos y hacer crecer su negocio. Nuestra filosofía está basada en un principio fundamental: la atención sencilla, inspirada y con sentido humano al cliente aporta un valor duradero a todas las personas involucradas. Tu puesto trae a la vida ese concepto.    La vida en TTEC    Como compañía global, estamos siempre en movimiento. Cuando una de nuestras empleadas o empleados se está yendo a dormir, del otro lado del mundo una compañera o compañero ya bebió su café (o té) y está lista/o para iniciar su turno laboral. Trabajamos a un ritmo acelerado y no pretendemos mantener el statu quo. Pero tener mucho trabajo no nos impide divertirnos. Nos encanta llevar a cabo eventos de la compañía que nos permiten reunirnos y celebrar nuestros logros. También nos gusta tomarnos tiempo para desarrollarnos profesionalmente y dar a quienes lo necesitan. Por lo tanto, si estás buscando una vida llena de propósito, pasión y posibilidades de carrera, sigue leyendo...   Como representante de atención al cliente de TTEC, disfrutarás de: Un curso gratuito de certificación (también recibirás una remuneración durante el período de arranque). Sesiones de estudio flexibles y orientadas al desarrollo profesional. Todas las cuotas de los exámenes necesarios para obtener las licencias estatales correspondientes son cubiertas por la empresa. Renovación anual de la licencia a cargo de TTEC.  Compañeras y compañeros de trabajo divertidas/os y talentosas/os. Líderes de equipo con experiencia, que te motivarán y apoyarán. Ambiente familiar. Eventos temáticos para el personal. Organización diversa con enfoque comunitario. Desarrollo profesional y múltiples oportunidades de aprendizaje para personal con ambición. Y sí...también los competitivos bonos por desempeño que esperas.   Tus labores  ¿Te apasiona ayudar a otras personas y darles tranquilidad? Se trate de recibir respuestas prontas de las y los clientes, asesorarles con paciencia y empatía sobre productos relacionados con la salud o resolver sus problemas con una sonrisa, tú serás la diferencia para que las y los clientes tengan una experiencia excepcional. Te capacitaremos para ser una experta o experto en la materia, de modo que te sientas segura/o de brindar el más alto nivel de servicio posible. Confiamos en que ya posees el único ingrediente que no puede enseñarse a nadie: una naturaleza empática y solidaria que le brindará apoyo a nuestras clientas y clientes en algunos de los momentos más difíciles de sus vidas. También tendrás la oportunidad de entablar nuevas amistades y desarrollarte profesionalmente en un ambiente amigable y lleno de energía.   Una vez que seas un/a agente certificada/o en seguros de salud, en un día normal, tú:  Ayudarás a las y los clientes a comprender sus coberturas y seleccionar los productos y servicios adecuados, así como las mejores soluciones para satisfacer sus necesidades personales y financieras de salud.  Brindarás atención a las y los clientes durante todo el ciclo de vida de servicio y ventas, en el que podrías aceptar llamadas entrantes o hacer llamadas de seguimiento. Abrirás las cuentas de las y los clientes y mantendrás su información. Responderás las preguntas de las y los clientes con compasión y escucha activa, y les brindarás la mejor solución, de una manera eficiente. Resolverás con paciencia y comprensión problemas técnicos relacionados con la atención a las y los clientes. Identificarás necesidades adicionales que pudieran tener las y los clientes, y les ayudarás a adquirir nuevos productos o servicios.   ¿Por qué tú? Lo que necesitamos de ti:   Aptitud y tenacidad para aprender lo que necesitas para convertirte en un/a agente certificada/o en seguros de salud, incluyendo aprobar el examen estatal de certificación (y sí… nosotras y nosotros te ayudaremos… quienes lo tomen en serio y acepten nuestra orientación tienen muy altas posibilidades de aprobar en el primer intento… Algunas personas tienen que volverlo a tomar… y sí... ¡te ayudaremos también con eso!). Integridad para seguir los lineamientos de la HIPAA para mantener la privacidad de las y los pacientes (tal como desearías que alguien lo hiciera si se tratara de tu propia información). Fuerte orientación de servicio. Capacidad para adaptarte y sobresalir en un entorno de trabajo acelerado. Escolaridad secundaria o equivalente como mínimo. Experiencia con MS Windows y otras aplicaciones informáticas. La pasión y determinación para hacer una diferencia.   Únete a nuestra empresa   Te invitamos a visitarnos en 1384 S. Babcock Street Melbourne, FL 32901, de lunes a viernes, de 9 am a 3 pm; a enviar 'TTEC' en un mensaje de texto al 97211 o a postularte hoy en línea: Haz clic en el botón Apply now. ¿Cuál es el siguiente paso? Después de haber llenado la solicitud en línea, por favor mantente al tanto de tu correo electrónico y revísalo regularmente para obtener instrucciones. Gracias por postularte: llegó la hora de compartir esta oportunidad con tu red y experimentar la alegría de trabajar con amigas y amigos (además de nosotros, por supuesto). Si eres veterana o veterano militar, guardia en activo o en reserva, o cónyuge de un/a militar: Valoramos tu experiencia y creemos que estás preparada/o para desempeñarte en el mundo civil y asumir los proyectos más innovadores y exigentes de TTEC. Tu experiencia práctica con la globalización significa que estás preparada/o para interactuar con nuestros clientes, clientas y personal de todo el mundo. Superar la adversidad y adaptarte al cambio te ha preparado para desempeñarte en nuestro entorno dinámico. Estamos buscando líderes. Innovadoras e innovadores. Sabemos que ningún trabajo es tan importante como servir a tu país, pero esperamos que ofrecer una atención de excelencia a las y los clientes sea para ti otro propósito digno de alcanzar.   Damos la bienvenida a buscadoras y buscadores de nuevos caminos ¿Es tiempo de cambiar de profesión? Si te has desarrollado profesionalmente como recepcionista o asistente administrativa/o, en ventas al menudeo o restaurantes y hospitalidad, creemos que posees las habilidades necesarias para unirte a nuestro equipo de agentes en cuidados de la salud.     Para obtener más información sobre TTEC u otros empleos en Melbourne, FL, visita TTECjobs.com o busca #ExperienceTTEC en redes sociales para participar en la conversación global.   Como requisito para obtener el empleo, TTEC requiere que todo el personal contratado en los Estados Unidos apruebe exitosamente una revisión de antecedentes penales y, dependiendo de la sede y la campaña, un análisis de detección de drogas. TTEC ofrece igualdad de oportunidades laborales.   

When everything’s connected, how we connect is everything… and we’d like to connect with you too! We are looking for you to provide exceptional customer experiences as a  Bilingual Healthcare Licensed Insurance Agent – Spanish  with TTEC in Melbourne, Florida.  About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.  Life at TTEC   As a global company, we’re always on. When one of us is going to bed, a coworker half-way around the world has already had their coffee (or tea) and is ready to grab the baton and run with it. We work at a fast pace around here and we’re not one for keeping the status quo. But just because we’re busy, it doesn’t mean we don’t know how to have fun. We’re passionate about throwing company events that bring us together to laugh and celebrate each other’s achievements. We’re also big on taking time out for professional development and giving back. So, if you’re looking for a work-life full of purpose, passion and career potential, keep reading… As a TTEC Healthcare Licensed Insurance Agent, You’ll Enjoy • All license fees provided by TTEC as your employer • Continuing education paid by TTEC • Fun, talented and witty teammates • Knowledgeable, encouraging, supportive and present leadership • Family-friendly environment • Free-spirited, theme-based employee events • Diverse and community-minded organization • Career-growth and lots of learning opportunities for aspiring minds • And yes…all the competitive performance bonus opportunities and benefits you’d expect What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on health-related products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can't be taught-a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives. You'll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere. On a typical day, you’ll  • Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs • Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up • Open and maintain customer accounts and information • Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner • Resolve customer technical issues with patience and understanding • Identify additional needs customers may have and help them to upgrade products or services Why You? What You Bring • Current Health insurance license • Minimum six (6) months sales experience • Ability to adapt and excel in a fast-paced work environment • Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared) • High school diploma or equivalent is the minimum and… with education… more is better • Handy with MS Windows and other computer applications • The passion and drive to make a difference Join Us We encourage you to visit us at 1384 S. Babcock Street Melbourne, FL 32901, Mondays through Fridays, 9 AM to 3 PM, text ‘TTEC’ to 97211 or apply online today: 1. Click on the Apply Now button. 2. You’ve applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions. 3. Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course). If you’re a military veteran, active duty guard or reserves, or a military spouse We value your experience and believe you’re prepared and battlefield-ready in the civilian world to take on TTEC’s most innovative and challenging projects. Your hands-on experience with globalization means you’re prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one’s country, but we hope you’ll find delivering amazing customer experiences to be another purpose worth serving! Career Changers welcome here Time to change your career? Whether you’ve spent your career on the admin side in receptionist, assistant, or support roles or you’ve been in sales, retail, restaurant or hospitality, we believe you have the skills it takes to join our healthcare associates’ team.  For more information about TTEC or other jobs in Melbourne, Florida, visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation. As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening. TTEC is an Equal Opportunity Employer. Cuando todo está conectado, cómo nos conectamos lo es todo... ¡Y también nos gustaría conectar contigo! Te estamos buscando para que nos ayudes a brindar una atención excepcional a las y los clientes como  Agente certificada/o en seguros de salud  de TTEC en Melbourne, Florida.  Sobre TTEC: Ayudamos a las marcas globales a brindar un servicio de excelencia a sus clientes, a fomentar la fidelidad de los mismos y hacer crecer su negocio. Nuestra filosofía está basada en un principio fundamental: la atención sencilla, inspirada y con sentido humano al cliente aporta un valor duradero a todas las personas involucradas. Tu puesto trae a la vida ese concepto.  La vida en TTEC  Como compañía global, estamos siempre en movimiento. Cuando una de nuestras empleadas o empleados se está yendo a dormir, del otro lado del mundo una compañera o compañero ya bebió su café (o té) y está lista/o para iniciar su turno. Trabajamos a un ritmo acelerado y no pretendemos mantener el statu quo. Pero tener mucho trabajo no nos impide divertirnos. Nos encanta llevar a cabo eventos de la compañía que nos permiten reunirnos y celebrar nuestros logros. También nos gusta tomarnos tiempo para desarrollarnos profesionalmente y dar a quienes lo necesitan. Por lo tanto, si estás buscando una vida llena de propósito, pasión y posibilidades de carrera, sigue leyendo... Como Agente certificada/o en seguros de salud de TTEC, disfrutarás: • Del pago de todas las cuotas de certificación por parte de TTEC.  • Formación continua pagada por TTEC. • Compañeras y compañeros de trabajo divertidas/os y talentosas/os. • Líderes de equipo con experiencia, que te motivarán y apoyarán. • Ambiente familiar. • Eventos temáticos para el personal. • Organización diversa con enfoque comunitario. • Desarrollo profesional y múltiples oportunidades de aprendizaje para personal con ambición. • Y sí...también los competitivos bonos por desempeño que esperas. Tus labores  ¿Te apasiona ayudar a otras personas y darles tranquilidad? Se trate de recibir respuestas prontas de las y los clientes, asesorarles con paciencia y empatía sobre productos relacionados con la salud o resolver sus problemas con una sonrisa, tú serás la diferencia para que las y los clientes tengan una experiencia excepcional. Te capacitaremos para ser una experta o experto en la materia, de modo que te sientas segura/o de brindar el más alto nivel de servicio posible. Confiamos en que ya posees el único ingrediente que no puede enseñarse a nadie: una naturaleza empática y solidaria que le brindará apoyo a nuestras clientas y clientes durante algunos de los momentos más difíciles de sus vidas. También tendrás la oportunidad de entablar nuevas amistades y de desarrollarte profesionalmente en un ambiente amigable y lleno de energía. En un día normal, tú:  • Ayudarás a las y los clientes a entender sus coberturas y seleccionar los productos y servicios adecuados, así como las mejores soluciones para satisfacer sus necesidades personales y financieras de salud. • Brindarás atención a las y los clientes durante todo el ciclo de vida de servicio y ventas, en el que podrías aceptar llamadas entrantes o hacer llamadas de seguimiento. • Abrirás las cuentas de las y los clientes y mantendrás su información. • Responderás las preguntas de las y los clientes con compasión y escucha activa, y les brindarás la mejor solución, de una manera eficiente. • Resolverás con paciencia y comprensión problemas técnicos relacionados con la atención a las y los clientes. • Identificarás necesidades adicionales que pudieran tener las y los clientes, y les ayudarás a adquirir nuevos productos o servicios. ¿Por qué tú? Lo que necesitamos de ti: • Licencia de seguros de salud vigente. • Mínimo seis (6) meses de experiencia en ventas. • Capacidad para adaptarte y sobresalir en un entorno de trabajo acelerado. • Integridad para seguir los lineamientos de la HIPAA para mantener la privacidad de las y los pacientes (tal como desearías que alguien lo hiciera si se tratara de tu propia información). • Escolaridad secundaria o equivalente como mínimo. • Experiencia con MS Windows y otras aplicaciones informáticas. • La pasión y determinación para hacer una diferencia. Únete a nuestra empresa Te invitamos a visitarnos en 1384 S. Babcock Street Melbourne, FL 32901, de lunes a viernes, de 9 am a 3 pm, a enviar 'TTEC' en un mensaje de texto al 97211 o a postularte hoy en línea: 1. Haz clic en el botón Apply now. 2. ¿Cuál es el siguiente paso? Después de haber llenado la solicitud en línea, por favor mantente al tanto de tu correo electrónico y revísalo regularmente para obtener instrucciones. 3. Gracias por postularte: llegó la hora de compartir esta oportunidad con tu red y experimentar la alegría de trabajar con amigas y amigos (además de nosotros, por supuesto). Si eres veterana o veterano militar, guardia en activo o en reserva, o cónyuge de un/a militar: Valoramos tu experiencia y creemos que estás preparada/o para desempeñarte en el mundo civil y asumir los proyectos más innovadores y exigentes de TTEC. Tu experiencia práctica con la globalización significa que estás preparada/o para interactuar con nuestros clientes, clientas y personal de todo el mundo. Superar la adversidad y adaptarte al cambio te ha preparado para desempeñarte en nuestro entorno dinámico. Estamos buscando líderes. Innovadoras e innovadores. Sabemos que ningún trabajo es tan importante como servir a tu país, pero esperamos que ofrecer una atención de excelencia a las y los clientes sea para ti otro propósito digno de alcanzar. Damos la bienvenida a buscadoras y buscadores de nuevos caminos ¿Es tiempo de cambiar de profesión? Si te has desarrollado profesionalmente como recepcionista o asistente administrativa/o, o en ventas al menudeo, restaurantes y hospitalidad, creemos que posees las habilidades necesarias para unirte a nuestro equipo de agentes en cuidados de la salud.  Para obtener más información sobre TTEC u otros empleos en Melbourne, Florida, visita TTECjobs.com o busca #ExperienceTTEC en redes sociales para participar en la conversación global. Como requisito para obtener el empleo, TTEC requiere que todo el personal contratado en los Estados Unidos apruebe exitosamente una revisión de antecedentes penales y, dependiendo de la sede y la campaña, un análisis de detección de drogas. TTEC ofrece igualdad de oportunidades laborales. 

When everything’s connected, how we connect is everything… and we’d like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a  Bilingual Healthcare Customer Service Representative – Spanish  with TTEC in Ennis, Texas. About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.  Life at TTEC  As a global company, we’re always on. When one of us is going to bed, a coworker half-way around the world has already had their coffee (or tea) and is ready to grab the baton and run with it. We work at a fast pace around here and we’re not one for keeping the status quo. But just because we’re busy, it doesn’t mean we don’t know how to have fun. We’re passionate about throwing company events that bring us together to laugh and celebrate each other’s achievements. We’re also big on taking time out for professional development and giving back. So, if you’re looking for a work-life full of purpose, passion and career potential, keep reading… As a TTEC Customer Experience Champion, You’ll Enjoy Fun, talented and witty teammates • Knowledgeable, encouraging, and present leadership • Family-friendly environment • Free-spirited, theme-based employee events • Diverse and community-minded organization • Career-growth and lots of learning opportunities for aspiring minds • And yes…all the competitive performance bonus opportunities and benefits you’d expect What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on health-related products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can't be taught-a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives. You'll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere. On a typical day, you’ll  Be providing full lifecycle customer service where you could accept inbound or might be calling out to provide follow up on a concern • Consult with customers on health-related products and services to provide the best solutions for their health and financial well-being • Maintain customer accounts and information • Respond to customer inquiries with compassion and active listening and support the best solution in an efficient manner • Resolve customer technical issues with patience and understanding • Identify additional needs customers may have and help them to upgrade products or services Why You? What You Bring Excellent communication skills – for us that means you can adapt to new and different situations, read the behavior of others, have difficult conversations with ease, and defuse and resolve conflict. In other words, you have the gift of gab  • Empathy is the key – it’s so important it bears repeating • Ability to adapt and excel in a fast-paced work environment • Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared) • High school diploma or equivalent is the minimum and… with education… more is better • Handy with MS Windows and other computer applications • The passion and drive to make a difference Join Us We encourage you to visit us at 2000 US HWY 287 Bypass Ennis, TX 75119, Mondays through Fridays, 9 AM to 3 PM, text ‘TTEC’ to 97211 or apply online today: 1. Click on the Apply Now button. 2. You’ve applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions. 3. Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course). If you’re a military veteran, active duty guard or reserves, or a military spouse We value your experience and believe you’re prepared and battlefield-ready in the civilian world to take on TTEC’s most innovative and challenging projects. Your hands-on experience with globalization means you’re prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one’s country, but we hope you’ll find delivering amazing customer experiences to be another purpose worth serving! Career Changers welcome here Time to change your career? Whether you’ve spent your career on the admin side in receptionist, assistant, or support roles or you’ve been in sales, retail, restaurant or hospitality, we believe you have the skills it takes to join our healthcare associates’ team.  For more information about TTEC or other jobs in Ennis, Texas, visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation. As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening. TTEC is an Equal Opportunity Employer. Cuando todo está conectado, cómo nos conectamos lo es todo... ¡Y también nos gustaría conectar contigo! Estamos buscando personal que nos ayude a brindar una atención excepcional a las y los clientes como  Representante de atención al cliente en cuidados de la salud  para TTEC en Ennis, Texas. Sobre TTEC: Ayudamos a las marcas globales a brindar un servicio de excelencia a sus clientas y clientes, a fomentar la fidelidad de los mismos y hacer crecer su negocio. Nuestra filosofía está basada en un principio fundamental: la atención sencilla, inspirada y con sentido humano al cliente aportan un valor duradero a todas las personas involucradas. Tu puesto trae a la vida ese concepto.  La vida en TTEC  Como compañía global, estamos siempre en movimiento. Cuando una de nuestras empleadas o empleados se está yendo a dormir, del otro lado del mundo una compañera o compañero ya bebió su café (o té) y está lista/o para iniciar su turno. Trabajamos a un ritmo acelerado y no pretendemos mantener el statu quo. Pero tener mucho trabajo no nos impide divertirnos. Nos encanta llevar a cabo eventos de la compañía que nos permiten reunirnos y celebrar nuestros logros. También nos gusta tomarnos tiempo para desarrollarnos profesionalmente y dar a quienes lo necesitan. Por lo tanto, si estás buscando una vida llena de propósito, pasión y posibilidades de carrera, sigue leyendo... Como representante de atención al cliente de TTEC, disfrutarás de Compañeras y compañeros de trabajo divertidas/os y talentosas/os. • Líderes de equipo con experiencia que te motivarán. • Ambiente familiar. • Eventos temáticos para el personal. • Una organización diversa con enfoque comunitario. • Desarrollo profesional y múltiples oportunidades de aprendizaje para personal con ambición. • Y sí...también los competitivos bonos por desempeño que esperas. Tus labores  ¿Te apasiona ayudar a otras personas y darles tranquilidad? Se trate de recibir respuestas prontas de las y los clientes, asesorarles con paciencia y empatía sobre productos relacionados con la salud o resolver sus problemas con una sonrisa, tú serás la diferencia para que las y los clientes tengan una experiencia excepcional. Te capacitaremos para ser una experta o experto en la materia, de modo que te sientas segura/o de brindar el más alto nivel de servicio posible. Confiamos en que ya posees el único ingrediente que no puede enseñarse a nadie: una naturaleza empática y solidaria que le brindará apoyo a nuestras clientas y clientes durante algunos de los momentos más difíciles de sus vidas. También tendrás la oportunidad de entablar nuevas amistades y de desarrollarte profesionalmente en un ambiente amigable y lleno de energía. En un día normal, tú:  Brindarás atención a las y los clientes durante todo el ciclo de vida de servicio, en el que podrías aceptar llamadas entrantes o hacer llamadas de seguimiento con respecto a alguna inquietud de la o el cliente. • Asesorarás a las clientas y los clientes sobre productos y servicios relacionados con la salud para ofrecerles las mejores soluciones para su salud y bienestar financiero. • Mantendrás la información y las cuentas de las y los clientes. • Responderás las preguntas de las y los clientes con compasión y escucha activa, y les brindarás la mejor solución, de una manera eficiente. • Resolverás con paciencia y comprensión problemas técnicos relacionados con la atención a las y los clientes. • Identificarás necesidades adicionales que pudieran tener las y los clientes, y les ayudarás a adquirir nuevos productos o servicios. ¿Por qué tú? Lo que necesitamos de ti: • Excelentes habilidades de comunicación: para nosotros esto significa que seas capaz de: adaptarte a situaciones nuevas; leer el comportamiento de otras personas; sostener conversaciones difíciles con facilidad; y calmar y resolver conflictos. En otras palabras, que poseas el don de la palabra.  • La empatía es la clave: es tan importante que vale la pena repetirlo. • Capacidad para adaptarte y sobresalir en un entorno de trabajo acelerado. • Integridad para seguir los lineamientos de la HIPAA para mantener la privacidad de las y los pacientes (tal como desearías que alguien lo hiciera si se tratara de tu propia información). • Escolaridad secundaria o equivalente como mínimo. • Experiencia con MS Windows y otras aplicaciones informáticas. • Pasión y determinación para hacer una diferencia. Únete a nuestra empresa Te invitamos a visitarnos en 2000 US HWY 287 Bypass Ennis, TX 75119, de lunes a viernes, de 9 am a 3 pm, a enviar 'TTEC' en un mensaje de texto al 97211 o a postularte hoy en línea: 1. Haz clic en el botón Apply now. 2. ¿Cuál es el siguiente paso? Después de haber llenado la solicitud en línea, por favor mantente al tanto de tu correo electrónico y revísalo regularmente para obtener instrucciones. 3. Gracias por postularte: llegó la hora de compartir esta oportunidad con tu red y experimentar la alegría de trabajar con amigas y amigos (además de nosotros, por supuesto). Si eres veterana o veterano militar, guardia en activo o en reserva, o cónyuge de un/a militar: Valoramos tu experiencia y creemos que estás preparada/o para desempeñarte en el mundo civil y asumir los proyectos más innovadores y exigentes de TTEC. Tu experiencia práctica con la globalización significa que estás preparada/o para interactuar con nuestros clientes, clientas y personal de todo el mundo. Superar la adversidad y adaptarte al cambio te ha preparado para desempeñarte en nuestro entorno dinámico. Estamos buscando líderes. Innovadoras e innovadores. Sabemos que ningún trabajo es tan importante como servir a tu país, pero esperamos que ofrecer una atención de excelencia a las y los clientes sea para ti otro propósito digno de alcanzar. Damos la bienvenida a buscadoras y buscadores de nuevos caminos ¿Es tiempo de cambiar de profesión? Si te has desarrollado profesionalmente como recepcionista o asistente administrativa/o, en ventas al menudeo o restaurantes y hospitalidad, creemos que posees las habilidades necesarias para unirte a nuestro equipo de agentes en cuidados de la salud.  Para obtener más información sobre TTEC u otros empleos en Ennis, Texas, visita TTECjobs.com o busca #ExperienceTTEC en redes sociales para participar en la conversación global. Como requisito para obtener el empleo, TTEC requiere que todo el personal contratado en los Estados Unidos apruebe exitosamente una revisión de antecedentes penales y, dependiendo de la sede y la campaña, un análisis de detección de drogas. TTEC ofrece igualdad de oportunidades laborales. 

When everything’s connected, how we connect is everything… and we’d like to connect with you too! Connect your compassionate nature, service orientation and previous customer service experience to a new career as a  Bilingual Healthcare Customer Service and Sales Representative – Spanish  with TTEC in Ennis, Texas. TTEC is offering you the chance to be paid to learn a new career and gain your license all on us. About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.  Life at TTEC  As a global company, we’re always on. When one of us is going to bed, a coworker half-way around the world has already had their coffee (or tea) and is ready to grab the baton and run with it. We work at a fast pace around here and we’re not one for keeping the status quo. But just because we’re busy, it doesn’t mean we don’t know how to have fun. We’re passionate about throwing company events that bring us together to laugh and celebrate each other’s achievements. We’re also big on taking time out for professional development and giving back. So, if you’re looking for a work-life full of purpose, passion and career potential, keep reading… As a TTEC Customer Experience Champion, You’ll Enjoy FREE licensing course (and you’ll be paid for your time to boot) • Flexible and growth-oriented study sessions • All state licensing exam fees covered by company • Yearly renewal of license provided by TTEC as your employer • Fun, talented and witty teammates • Knowledgeable, encouraging, supportive and present leadership • Family-friendly environment • Free-spirited, theme-based employee events • Diverse and community-minded organization • Career-growth and lots of learning opportunities for aspiring minds • And yes…all the competitive performance bonus opportunities and benefits you’d expect What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on health-related products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can't be taught-a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives. You'll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere. Once you become a Licensed Healthcare Insurance Agent, on a typical day, you’ll  Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs • Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up • Open and maintain customer accounts and information • Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner • Resolve customer technical issues with patience and understanding • Identify additional needs customers may have and help them to upgrade products or services Why You? What You Bring Aptitude and tenacity to be learn about what it takes to become a licensed healthcare insurance associate including passing the state licensing exam (and yes… we will help… those who take it seriously and accept our coaching are extremely likely to pass on the first try… a few have to take it again… and yes... we’ll help you through that too!) • Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared) • Strong customer service orientation • Ability to adapt and excel in a fast-paced work environment • High school diploma or equivalent is the minimum and… with education… more is better • Handy with MS Windows and other computer applications • The passion and drive to make a difference Join Us We encourage you to visit us at 2000 US HWY 287 Bypass Ennis, TX 75119, Mondays through Fridays, 9 AM to 3 PM, text ‘TTEC’ to 97211 or apply online today: 1. Click on the Apply Now button. 2. You’ve applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions. 3. Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course). If you’re a military veteran, active duty guard or reserves, or a military spouse We value your experience and believe you’re prepared and battlefield-ready in the civilian world to take on TTEC’s most innovative and challenging projects. Your hands-on experience with globalization means you’re prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one’s country, but we hope you’ll find delivering amazing customer experiences to be another purpose worth serving! Career Changers welcome here Time to change your career? Whether you’ve spent your career on the admin side in receptionist, assistant, or support roles or you’ve been in sales, retail, restaurant or hospitality, we believe you have the skills it takes to join our healthcare associates’ team.  For more information about TTEC or other jobs in Ennis, Texas, visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation. As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening. TTEC is an Equal Opportunity Employer. Cuando todo está conectado, cómo nos conectamos lo es todo... ¡Y también nos gustaría conectar contigo! Conecta tu naturaleza compasiva, tu orientación al servicio y tu experiencia en atención al cliente a una nueva carrera como  Agente certificada/o en seguros de salud  de TTEC en Ennis, Texas. TTEC te ofrece la oportunidad de obtener una remuneración económica por aprender una nueva actividad profesional y obtener tu certificación. Sobre TTEC: Ayudamos a las marcas globales a brindar un servicio de excelencia a sus clientes, a fomentar la fidelidad de los mismos y hacer crecer su negocio. Nuestra filosofía está basada en un principio fundamental: la atención sencilla, inspirada y con sentido humano al cliente aporta un valor duradero a todas las personas involucradas. Tu puesto trae a la vida ese concepto.  La vida en TTEC  Como compañía global, estamos siempre en movimiento. Cuando una de nuestras empleadas o empleados se está yendo a dormir, del otro lado del mundo una compañera o compañero ya bebió su café (o té) y está lista/o para iniciar su turno laboral. Trabajamos a un ritmo acelerado y no pretendemos mantener el statu quo. Pero tener mucho trabajo no nos impide divertirnos. Nos encanta llevar a cabo eventos de la compañía que nos permiten reunirnos y celebrar nuestros logros. También nos gusta tomarnos tiempo para desarrollarnos profesionalmente y dar a quienes lo necesitan. Por lo tanto, si estás buscando una vida llena de propósito, pasión y posibilidades de carrera, sigue leyendo... Como representante de atención al cliente de TTEC, disfrutarás de: Un curso gratuito de certificación (también recibirás una remuneración durante el período de arranque). • Sesiones de estudio flexibles y orientadas al desarrollo profesional. • Todas las cuotas de los exámenes necesarios para obtener las licencias estatales correspondientes son cubiertas por la empresa. • Renovación anual de la licencia a cargo de TTEC.  • Compañeras y compañeros de trabajo divertidas/os y talentosas/os. • Líderes de equipo con experiencia, que te motivarán y apoyarán. • Ambiente familiar. • Eventos temáticos para el personal. • Organización diversa con enfoque comunitario. • Desarrollo profesional y múltiples oportunidades de aprendizaje para personal con ambición. • Y sí...también los competitivos bonos por desempeño que esperas. Tus labores  ¿Te apasiona ayudar a otras personas y darles tranquilidad? Se trate de recibir respuestas prontas de las y los clientes, asesorarles con paciencia y empatía sobre productos relacionados con la salud o resolver sus problemas con una sonrisa, tú serás la diferencia para que las y los clientes tengan una experiencia excepcional. Te capacitaremos para ser una experta o experto en la materia, de modo que te sientas segura/o de brindar el más alto nivel de servicio posible. Confiamos en que ya posees el único ingrediente que no puede enseñarse a nadie: una naturaleza empática y solidaria que le brindará apoyo a nuestras clientas y clientes en algunos de los momentos más difíciles de sus vidas. También tendrás la oportunidad de entablar nuevas amistades y desarrollarte profesionalmente en un ambiente amigable y lleno de energía. Una vez que seas un/a agente certificada/o en seguros de salud, en un día normal, tú:  Ayudarás a las y los clientes a comprender sus coberturas y seleccionar los productos y servicios adecuados, así como las mejores soluciones para satisfacer sus necesidades personales y financieras de salud.  • Brindarás atención a las y los clientes durante todo el ciclo de vida de servicio y ventas, en el que podrías aceptar llamadas entrantes o hacer llamadas de seguimiento. • Abrirás las cuentas de las y los clientes y mantendrás su información. • Responderás las preguntas de las y los clientes con compasión y escucha activa, y les brindarás la mejor solución, de una manera eficiente. • Resolverás con paciencia y comprensión problemas técnicos relacionados con la atención a las y los clientes. • Identificarás necesidades adicionales que pudieran tener las y los clientes, y les ayudarás a adquirir nuevos productos o servicios. ¿Por qué tú? Lo que necesitamos de ti: Aptitud y tenacidad para aprender lo que necesitas para convertirte en un/a agente certificada/o en seguros de salud, incluyendo aprobar el examen estatal de certificación (y sí… nosotras y nosotros te ayudaremos… quienes lo tomen en serio y acepten nuestra orientación tienen muy altas posibilidades de aprobar en el primer intento… Algunas personas tienen que volverlo a tomar… y sí... ¡te ayudaremos también con eso!). • Integridad para seguir los lineamientos de la HIPAA para mantener la privacidad de las y los pacientes (tal como desearías que alguien lo hiciera si se tratara de tu propia información). • Fuerte orientación de servicio. • Capacidad para adaptarte y sobresalir en un entorno de trabajo acelerado. • Escolaridad secundaria o equivalente como mínimo. • Experiencia con MS Windows y otras aplicaciones informáticas. • La pasión y determinación para hacer una diferencia. Únete a nuestra empresa Te invitamos a visitarnos en 2000 US HWY 287 Bypass Ennis, TX 75119, de lunes a viernes, de 9 am a 3 pm; a enviar 'TTEC' en un mensaje de texto al 97211 o a postularte hoy en línea: 1. Haz clic en el botón Apply now. 2. ¿Cuál es el siguiente paso? Después de haber llenado la solicitud en línea, por favor mantente al tanto de tu correo electrónico y revísalo regularmente para obtener instrucciones. 3. Gracias por postularte: llegó la hora de compartir esta oportunidad con tu red y experimentar la alegría de trabajar con amigas y amigos (además de nosotros, por supuesto). Si eres veterana o veterano militar, guardia en activo o en reserva, o cónyuge de un/a militar: Valoramos tu experiencia y creemos que estás preparada/o para desempeñarte en el mundo civil y asumir los proyectos más innovadores y exigentes de TTEC. Tu experiencia práctica con la globalización significa que estás preparada/o para interactuar con nuestros clientes, clientas y personal de todo el mundo. Superar la adversidad y adaptarte al cambio te ha preparado para desempeñarte en nuestro entorno dinámico. Estamos buscando líderes. Innovadoras e innovadores. Sabemos que ningún trabajo es tan importante como servir a tu país, pero esperamos que ofrecer una atención de excelencia a las y los clientes sea para ti otro propósito digno de alcanzar. Damos la bienvenida a buscadoras y buscadores de nuevos caminos ¿Es tiempo de cambiar de profesión? Si te has desarrollado profesionalmente como recepcionista o asistente administrativa/o, en ventas al menudeo o restaurantes y hospitalidad, creemos que posees las habilidades necesarias para unirte a nuestro equipo de agentes en cuidados de la salud.  Para obtener más información sobre TTEC u otros empleos en Ennis, Texas, visita TTECjobs.com o busca #ExperienceTTEC en redes sociales para participar en la conversación global. Como requisito para obtener el empleo, TTEC requiere que todo el personal contratado en los Estados Unidos apruebe exitosamente una revisión de antecedentes penales y, dependiendo de la sede y la campaña, un análisis de detección de drogas. TTEC ofrece igualdad de oportunidades laborales.   

When everything’s connected, how we connect is everything… and we’d like to connect with you too! We are looking for you to provide exceptional customer experiences as a  Bilingual Healthcare Licensed Insurance Agent - Spanish  with TTEC in Ennis, Texas.  About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.  Life at TTEC  As a global company, we’re always on. When one of us is going to bed, a coworker half-way around the world has already had their coffee (or tea) and is ready to grab the baton and run with it. We work at a fast pace around here and we’re not one for keeping the status quo. But just because we’re busy, it doesn’t mean we don’t know how to have fun. We’re passionate about throwing company events that bring us together to laugh and celebrate each other’s achievements. We’re also big on taking time out for professional development and giving back. So, if you’re looking for a work-life full of purpose, passion and career potential, keep reading… As a TTEC Healthcare Licensed Insurance Agent, You’ll Enjoy All license fees provided by TTEC as your employer • Continuing education paid by TTEC • Fun, talented and witty teammates • Knowledgeable, encouraging, supportive and present leadership • Family-friendly environment • Free-spirited, theme-based employee events • Diverse and community-minded organization • Career-growth and lots of learning opportunities for aspiring minds • And yes…all the competitive performance bonus opportunities and benefits you’d expect What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on health-related products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can't be taught-a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives. You'll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere. On a typical day, you’ll  Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs • Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up • Open and maintain customer accounts and information • Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner • Resolve customer technical issues with patience and understanding • Identify additional needs customers may have and help them to upgrade products or services Why You? What You Bring Current Health insurance license • Minimum six (6) months sales experience • Ability to adapt and excel in a fast-paced work environment • Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared) • High school diploma or equivalent is the minimum and… with education… more is better • Handy with MS Windows and other computer applications • The passion and drive to make a difference Join Us We encourage you to visit us at 2000 US HWY 287 Bypass Ennis, TX 75119, Mondays through Fridays, 9 AM to 3 PM, text ‘TTEC’ to 97211 or apply online today: 1. Click on the Apply Now button. 2. You’ve applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions. 3. Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course). If you’re a military veteran, active duty guard or reserves, or a military spouse We value your experience and believe you’re prepared and battlefield-ready in the civilian world to take on TTEC’s most innovative and challenging projects. Your hands-on experience with globalization means you’re prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one’s country, but we hope you’ll find delivering amazing customer experiences to be another purpose worth serving! Career Changers welcome here Time to change your career? Whether you’ve spent your career on the admin side in receptionist, assistant, or support roles or you’ve been in sales, retail, restaurant or hospitality, we believe you have the skills it takes to join our healthcare associates’ team.  For more information about TTEC or other jobs in Ennis, Texas, visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation. As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening. TTEC is an Equal Opportunity Employer     Cuando todo está conectado, cómo nos conectamos lo es todo... ¡Y también nos gustaría conectar contigo! Te estamos buscando para que nos ayudes a brindar una atención excepcional a las y los clientes como  Agente certificada/o en seguros de salud  de TTEC en Ennis, Texas.  Sobre TTEC: Ayudamos a las marcas globales a brindar un servicio de excelencia a sus clientes, a fomentar la fidelidad de los mismos y hacer crecer su negocio. Nuestra filosofía está basada en un principio fundamental: la atención sencilla, inspirada y con sentido humano al cliente aporta un valor duradero a todas las personas involucradas. Tu puesto trae a la vida ese concepto.  La vida en TTEC  Como compañía global, estamos siempre en movimiento. Cuando una de nuestras empleadas o empleados se está yendo a dormir, del otro lado del mundo una compañera o compañero ya bebió su café (o té) y está lista/o para iniciar su turno. Trabajamos a un ritmo acelerado y no pretendemos mantener el statu quo. Pero tener mucho trabajo no nos impide divertirnos. Nos encanta llevar a cabo eventos de la compañía que nos permiten reunirnos y celebrar nuestros logros. También nos gusta tomarnos tiempo para desarrollarnos profesionalmente y dar a quienes lo necesitan. Por lo tanto, si estás buscando una vida llena de propósito, pasión y posibilidades de carrera, sigue leyendo... Como Agente certificada/o en seguros de salud de TTEC, disfrutarás: Del pago de todas las cuotas de certificación por parte de TTEC.  • Formación continua pagada por TTEC. • Compañeras y compañeros de trabajo divertidas/os y talentosas/os. • Líderes de equipo con experiencia, que te motivarán y apoyarán. • Ambiente familiar. • Eventos temáticos para el personal. • Organización diversa con enfoque comunitario. • Desarrollo profesional y múltiples oportunidades de aprendizaje para personal con ambición. • Y sí...también los competitivos bonos por desempeño que esperas. Tus labores  ¿Te apasiona ayudar a otras personas y darles tranquilidad? Se trate de recibir respuestas prontas de las y los clientes, asesorarles con paciencia y empatía sobre productos relacionados con la salud o resolver sus problemas con una sonrisa, tú serás la diferencia para que las y los clientes tengan una experiencia excepcional. Te capacitaremos para ser una experta o experto en la materia, de modo que te sientas segura/o de brindar el más alto nivel de servicio posible. Confiamos en que ya posees el único ingrediente que no puede enseñarse a nadie: una naturaleza empática y solidaria que le brindará apoyo a nuestras clientas y clientes durante algunos de los momentos más difíciles de sus vidas. También tendrás la oportunidad de entablar nuevas amistades y de desarrollarte profesionalmente en un ambiente amigable y lleno de energía. En un día normal, tú:   Ayudarás a las y los clientes a entender sus coberturas y seleccionar los productos y servicios adecuados, así como las mejores soluciones para satisfacer sus necesidades personales y financieras de salud. • Brindarás atención a las y los clientes durante todo el ciclo de vida de servicio y ventas, en el que podrías aceptar llamadas entrantes o hacer llamadas de seguimiento. • Abrirás las cuentas de las y los clientes y mantendrás su información. • Responderás las preguntas de las y los clientes con compasión y escucha activa, y les brindarás la mejor solución, de una manera eficiente. • Resolverás con paciencia y comprensión problemas técnicos relacionados con la atención a las y los clientes. • Identificarás necesidades adicionales que pudieran tener las y los clientes, y les ayudarás a adquirir nuevos productos o servicios. ¿Por qué tú? Lo que necesitamos de ti: Licencia de seguros de salud vigente. • Mínimo seis (6) meses de experiencia en ventas. • Capacidad para adaptarte y sobresalir en un entorno de trabajo acelerado. • Integridad para seguir los lineamientos de la HIPAA para mantener la privacidad de las y los pacientes (tal como desearías que alguien lo hiciera si se tratara de tu propia información). • Escolaridad secundaria o equivalente como mínimo. • Experiencia con MS Windows y otras aplicaciones informáticas. • La pasión y determinación para hacer una diferencia. Únete a nuestra empresa Te invitamos a visitarnos en 2000 US HWY 287 Bypass Ennis, TX 75119, de lunes a viernes, de 9 am a 3 pm, a enviar 'TTEC' en un mensaje de texto al 97211 o a postularte hoy en línea: 1. Haz clic en el botón Apply now. 2. ¿Cuál es el siguiente paso? Después de haber llenado la solicitud en línea, por favor mantente al tanto de tu correo electrónico y revísalo regularmente para obtener instrucciones. 3. Gracias por postularte: llegó la hora de compartir esta oportunidad con tu red y experimentar la alegría de trabajar con amigas y amigos (además de nosotros, por supuesto). Si eres veterana o veterano militar, guardia en activo o en reserva, o cónyuge de un/a militar: Valoramos tu experiencia y creemos que estás preparada/o para desempeñarte en el mundo civil y asumir los proyectos más innovadores y exigentes de TTEC. Tu experiencia práctica con la globalización significa que estás preparada/o para interactuar con nuestros clientes, clientas y personal de todo el mundo. Superar la adversidad y adaptarte al cambio te ha preparado para desempeñarte en nuestro entorno dinámico. Estamos buscando líderes. Innovadoras e innovadores. Sabemos que ningún trabajo es tan importante como servir a tu país, pero esperamos que ofrecer una atención de excelencia a las y los clientes sea para ti otro propósito digno de alcanzar. Damos la bienvenida a buscadoras y buscadores de nuevos caminos ¿Es tiempo de cambiar de profesión? Si te has desarrollado profesionalmente como recepcionista o asistente administrativa/o, o en ventas al menudeo, restaurantes y hospitalidad, creemos que posees las habilidades necesarias para unirte a nuestro equipo de agentes en cuidados de la salud.  Para obtener más información sobre TTEC u otros empleos en Ennis, Texas, visita TTECjobs.com o busca #ExperienceTTEC en redes sociales para participar en la conversación global. Como requisito para obtener el empleo, TTEC requiere que todo el personal contratado en los Estados Unidos apruebe exitosamente una revisión de antecedentes penales y, dependiendo de la sede y la campaña, un análisis de detección de drogas. TTEC ofrece igualdad de oportunidades laborales.   

When everything’s connected, how we connect is everything… and we’d like to connect with you too!  We are looking for you to help us deliver exceptional customer experiences as a Healthcare Customer Service Representative with TTEC in Las Vegas, Nevada.   About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.    Life at TTEC   As a global company, we’re always on. When one of us is going to bed, a coworker half-way around the world has already had their coffee (or tea) and is ready to grab the baton and run with it. We work at a fast pace around here and we’re not one for keeping the status quo. But just because we’re busy, it doesn’t mean we don’t know how to have fun. We’re passionate about throwing company events that bring us together to laugh and celebrate each other’s achievements. We’re also big on taking time out for professional development and giving back. So, if you’re looking for a work-life full of purpose, passion and career potential, keep reading…   As a TTEC Customer Experience Champion, You’ll Enjoy Fun, talented and witty teammates Knowledgeable, encouraging, and present leadership Family-friendly environment Free-spirited, theme-based employee events Diverse and community-minded organization Career-growth and lots of learning opportunities for aspiring minds And yes…all the competitive performance bonus opportunities and benefits you’d expect What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on health-related products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.  We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can't be taught-a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives. You'll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere.   On a typical day, you’ll Be providing full lifecycle customer service where you could accept inbound or might be calling out to provide follow up on a concern Consult with customers on health-related products and services to provide the best solutions for their health and financial well-being Maintain customer accounts and information Respond to customer inquiries with compassion and active listening and support the best solution in an efficient manner Resolve customer technical issues with patience and understanding Identify additional needs customers may have and help them to upgrade products or services Why You? What You Bring Excellent communication skills – for us that means you can adapt to new and different situations, read the behavior of others, have difficult conversations with ease, and defuse and resolve conflict.  In other words, you have the gift of gab  Empathy is the key – it’s so important it bears repeating Ability to adapt and excel in a fast-paced work environment Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared) High school diploma or equivalent is the minimum and… with education… more is better Handy with MS Windows and other computer applications The passion and drive to make a difference Join Us   We encourage you to visit us at 3700 S. Maryland Parkway Suite 200 Las Vegas, NV., 89169, Mondays through Fridays, 9 AM to 3 PM, text ‘TTEC’ to 97211 or apply online today: Click on the  Apply Now  button. You’ve applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions. Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course). If you’re a military veteran, active duty guard or reserves, or a military spouse We value your experience and believe you’re prepared and battlefield-ready in the civilian world to take on TTEC’s most innovative and challenging projects. Your hands-on experience with globalization means you’re prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one’s country, but we hope you’ll find delivering amazing customer experiences to be another purpose worth serving!   Career Changers welcome here Time to change your career? Whether you’ve spent your career on the admin side in receptionist, assistant, or support roles or you’ve been in sales, retail, restaurant or hospitality, we believe you have the skills it takes to join our healthcare associates’ team.     For more information about TTEC or other jobs in Las Vegas, Nevada, visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.   As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening.  TTEC is an Equal Opportunity Employer.     Cuando todo está conectado, cómo nos conectamos lo es todo... ¡Y también nos gustaría conectar contigo! Estamos buscando personal que nos ayude a brindar una atención excepcional a las y los clientes como Representante de atención al cliente en cuidados de la salud para TTEC en Las Vegas, Nevada.   Sobre TTEC: Ayudamos a las marcas globales a brindar un servicio de excelencia a sus clientas y clientes, a fomentar la fidelidad de los mismos y hacer crecer su negocio. Nuestra filosofía está basada en un principio fundamental: la atención sencilla, inspirada y con sentido humano al cliente aportan un valor duradero a todas las personas involucradas. Tu puesto trae a la vida ese concepto.    La vida en TTEC   Como compañía global, estamos siempre en movimiento. Cuando una de nuestras empleadas o empleados se está yendo a dormir, del otro lado del mundo una compañera o compañero ya bebió su café (o té) y está lista/o para iniciar su turno. Trabajamos a un ritmo acelerado y no pretendemos mantener el statu quo. Pero tener mucho trabajo no nos impide divertirnos. Nos encanta llevar a cabo eventos de la compañía que nos permiten reunirnos y celebrar nuestros logros. También nos gusta tomarnos tiempo para desarrollarnos profesionalmente y dar a quienes lo necesitan. Por lo tanto, si estás buscando una vida llena de propósito, pasión y posibilidades de carrera, sigue leyendo...   Como representante de atención al cliente de TTEC, disfrutarás de Compañeras y compañeros de trabajo divertidas/os y talentosas/os. Líderes de equipo con experiencia que te motivarán. Ambiente familiar. Eventos temáticos para el personal. Una organización diversa con enfoque comunitario. Desarrollo profesional y múltiples oportunidades de aprendizaje para personal con ambición. Y sí...también los competitivos bonos por desempeño que esperas. Tus labores   ¿Te apasiona ayudar a otras personas y darles tranquilidad? Se trate de recibir respuestas prontas de las y los clientes, asesorarles con paciencia y empatía sobre productos relacionados con la salud o resolver sus problemas con una sonrisa, tú serás la diferencia para que las y los clientes tengan una experiencia excepcional. Te capacitaremos para ser una experta o experto en la materia, de modo que te sientas segura/o de brindar el más alto nivel de servicio posible. Confiamos en que ya posees el único ingrediente que no puede enseñarse a nadie: una naturaleza empática y solidaria que le brindará apoyo a nuestras clientas y clientes durante algunos de los momentos más difíciles de sus vidas. También tendrás la oportunidad de entablar nuevas amistades y de desarrollarte profesionalmente en un ambiente amigable y lleno de energía.   En un día normal, tú: Brindarás atención a las y los clientes durante todo el ciclo de vida de servicio, en el que podrías aceptar llamadas entrantes o hacer llamadas de seguimiento con respecto a alguna inquietud de la o el cliente. Asesorarás a las clientas y los clientes sobre productos y servicios relacionados con la salud para ofrecerles las mejores soluciones para su salud y bienestar financiero. Mantendrás la información y las cuentas de las y los clientes. Responderás las preguntas de las y los clientes con compasión y escucha activa, y les brindarás la mejor solución, de una manera eficiente. Resolverás con paciencia y comprensión problemas técnicos relacionados con la atención a las y los clientes. Identificarás necesidades adicionales que pudieran tener las y los clientes, y les ayudarás a adquirir nuevos productos o servicios. ¿Por qué tú? Lo que necesitamos de ti: Excelentes habilidades de comunicación: para nosotros esto significa que seas capaz de: adaptarte a situaciones nuevas; leer el comportamiento de otras personas; sostener conversaciones difíciles con facilidad; y calmar y resolver conflictos. En otras palabras, que poseas el don de la palabra.  La empatía es la clave: es tan importante que vale la pena repetirlo. Capacidad para adaptarte y sobresalir en un entorno de trabajo acelerado. Integridad para seguir los lineamientos de la HIPAA para mantener la privacidad de las y los pacientes (tal como desearías que alguien lo hiciera si se tratara de tu propia información). Escolaridad secundaria o equivalente como mínimo. Experiencia con MS Windows y otras aplicaciones informáticas. Pasión y determinación para hacer una diferencia. Únete a nuestra empresa   Te invitamos a visitarnos en 3700 S. Maryland Parkway Suite 200 Las Vegas, NV., 89169, de lunes a viernes, de 9 am a 3 pm, a enviar 'TTEC' en un mensaje de texto al 97211 o a postularte hoy en línea: Haz clic en el botón  Apply now . ¿Cuál es el siguiente paso? Después de haber llenado la solicitud en línea, por favor mantente al tanto de tu correo electrónico y revísalo regularmente para obtener instrucciones. Gracias por postularte: llegó la hora de compartir esta oportunidad con tu red y experimentar la alegría de trabajar con amigas y amigos (además de nosotros, por supuesto). Si eres veterana o veterano militar, guardia en activo o en reserva, o cónyuge de un/a militar: Valoramos tu experiencia y creemos que estás preparada/o para desempeñarte en el mundo civil y asumir los proyectos más innovadores y exigentes de TTEC. Tu experiencia práctica con la globalización significa que estás preparada/o para interactuar con nuestros clientes, clientas y personal de todo el mundo. Superar la adversidad y adaptarte al cambio te ha preparado para desempeñarte en nuestro entorno dinámico. Estamos buscando líderes. Innovadoras e innovadores. Sabemos que ningún trabajo es tan importante como servir a tu país, pero esperamos que ofrecer una atención de excelencia a las y los clientes sea para ti otro propósito digno de alcanzar.   Damos la bienvenida a buscadoras y buscadores de nuevos caminos ¿Es tiempo de cambiar de profesión? Si te has desarrollado profesionalmente como recepcionista o asistente administrativa/o, en ventas al menudeo o restaurantes y hospitalidad, creemos que posees las habilidades necesarias para unirte a nuestro equipo de agentes en cuidados de la salud.     Para obtener más información sobre TTEC u otros empleos en Las Vegas, Nevada, visita TTECjobs.com o busca #ExperienceTTEC en redes sociales para participar en la conversación global.   Como requisito para obtener el empleo, TTEC requiere que todo el personal contratado en los Estados Unidos apruebe exitosamente una revisión de antecedentes penales y, dependiendo de la sede y la campaña, un análisis de detección de drogas. TTEC ofrece igualdad de oportunidades laborales.  

Patient Experience Specialist (Call Center) Are you looking for a position in a growing company where you can work hard, be challenged, and enjoy a new and exciting avenue in the healthcare field? If so, Equiscript is looking for you! We are looking for professionals to fulfill the role of a Patient Experience Specialist. Equiscript wants passionate people who enjoy coming to work and being part of a team. We are looking for candidates who are dedicated to bringing the best possible customer service to each of our patients. As a Patient Experience Specialist, you will be under the supervision of your Manager and work alongside the sales team, healthcare provider clients, and our partner pharmacies to ensure that our patients get their prescriptions filled in a timely manner while receiving exceptional service. Successful candidates for this position will handle customer service, monitor patient progress, communicate with multiple parties, handle medication fills and keep patients informed on the status of their prescriptions. Your work will involve research, resolving problems, using computerized systems to track and gather information, and speaking with patients over the phone. We are looking for detailed, personable, focused and passionate people! Does this sound like you? Key Activities Include, but are not limited to: Work as a team to achieve Equiscript’s Cause and Core Values, while providing customers with exceptional service. Handling inbound and outbound Calls. Monitoring patients and making sure that prescriptions are processed, filled and delivered prior to need-by dates. Communicating with the patients over the phone about program updates and expectations. Helping patients to understand the importance of medication adherence. Updating and maintaining patient information and inquiries in Salesforce.com. Identify issues that need to be resolved and take corrective action, and escalate when needed. Ensure that patients are happy with the service they are receiving. Professional Qualities: Excellent oral and written communication skills. Attention to detail and accurate documentation in patient and client accounts. Demonstrate patience and empathy when dealing with patients. An understanding of medical terminology and medications. The Patient Experience Specialist will need to be able to pronounce drug names and explain information. A detail-oriented, problem-solving multitasker, who is driven by deadlines and can work independently after training. Aptitude for computers and the ability to work comfortably in a phone and computer-based environment. Preferred Experience: 2-3 years Medical Practice or Pharmacy Experience with Customer Service Skills. (Experienced CNAs, CMAs, LPNs, Pharmacy Technicians, and Medical Assistants are encouraged to apply). Practical Understanding of Medical Terminology and Medications. Proficient in Microsoft Office, email, and internet use. Saleforce.com experience and knowledge is a plus, but not required. Bilingual English/Spanish is a Plus Additional Information: Have the physical ability to work full-time in a phone-based office environment Cleared Background Check Required Position Located in Salt Lake City, Utah Benefits include a health plan, dental, vision, disability and paid time off 401K with up to 4% match

General Description Are you looking for a position in a growing company where you can work hard, be challenged, and enjoy a new and exciting avenue in the healthcare field? If so, Equiscript is looking for you! We are looking for professionals to fulfill the role of a Pharmacy Relations Specialist. The successful candidate will: Reconcile drugs with initial prescription requests after patient enrollment Ensure receipt of prescription requests to providers Review prescriptions upon receipt Work alongside Account Managers to reconcile outstanding prescription requests Process all prescription transfer requests Handle all pharmacy escalated issues Resolve all pharmacy requests delaying the processing of orders Conduct post-enrollment calls Work alongside the Patient Sales Team, Patient Experience Team, Account Managers, and our partner pharmacies to ensure that our patients get their prescriptions filled in a timely manner while receiving exceptional service Work closely with our pharmacy partners monitoring patient progress, handling medication reconciliation and keeping patients informed of the status of their prescriptions Research, resolve problems, use computerized systems to track and gather information and speak with patients over the phone   Key Responsibilities: Key Activities Include, but are not limited to: Working as a team to achieve Equiscript’s Cause and Core Values, while providing customers with exceptional service. Working with pharmacies to ensure timely fulfillment of all patient orders. Handling Inbound and outbound calls. Monitoring patients and making sure that prescriptions are processed, filled and delivered prior to need-by dates. Communicating to the patients over the phone about program updates and expectations. Updating and maintaining patient information and inquiries in Salesforce.com. Identifying issues that need to resolve and take corrective action, and escalate when needed. Ensuring that patients are happy with the service they are receiving.   Professional Qualities: Excellent oral and written communication skills. Attention to detail and accurate documentation in patient and client accounts. Demonstrate patience and empathy when dealing with patients. An understanding of medical and pharmacy terminology and medications. The Pharmacy Relations Specialist will need to be able to pronounce drug names and explain information. A detail-oriented, problem-solving multitasker, who is driven by deadlines and can work independently after training. Aptitude for computers and the ability to work comfortably in a phone and computer-based environment.   Preferred Experience: 2-3 years of medical practice or pharmacy experience Practical Understanding of Medical Terminology and Medications. Proficient in Microsoft Office or Google Apps, email, and internet use. Saleforce.com experience and knowledge is a plus, but not required. National Pharmacy Technician License preferred, or willingness to obtain within the first year of employment (at company expense) Bilingual (English/Spanish)   Physical Requirements: Requires the ability to sit or stand for long periods of time, occasional stooping, and reaching; May require lifting up to 25 pounds; requires a normal range of vision and hearing with or without accommodations.   Additional Information: Cleared Background Check Required Have the physical ability to work full-time in a phone-based office environment   Employment Information: Position Located in North Charleston, SC Benefits include a health plan, dental, vision, paid time off Flex time 401k with up to 4% match

General Description: Equiscript, LLC is seeking sales professionals to join our growing team.  We are looking for smart, dynamic, outgoing sales closers who are passionate about reaching their goals.  This is a position where you can reap the benefits of your hard work. We offer a base compensation with a generous commission plan at a fast-paced, fun, growing company. Working on behalf of our contracted health centers, Equiscript sales professionals call patients to enroll them in a home delivery pharmacy service.  This is an opportunity to make a nice income while working with warm leads and ultimately helping make people’s lives better. We are looking for people who thrive in an inside sales environment.  This is more than reading a script. We are looking for: Smart, professional people Dynamic interaction with patients over the phone People with the ability to strategize People who are ambitious People who want to make money, and are willing to work hard for it People who care about patients, and want to ensure that our customers have a positive experience with our service. Saturday work may be required in the future.   Key Responsibilities: Contacting patients to make them aware of, and enroll them in the home delivery pharmacy program. Working with internal and external teams to ensure that patients are on-boarded properly, and shipping as scheduled. Communicating with patients when there are changes or additional information needed. Managing your patients and leads strategically; the way you would handle your own business.   Professional Qualities: Winning record of performance. Ability to multi-task effectively and often. Excellent relationship-building and sales skills. Excellent oral and written communication skills. Computer aptitude, with the ability to multi-task, using computer programs while on the phone. A strategic approach to sales and account management. Record of being goal-oriented and achieving objectives. Engaging personality. A desire to help people and empathy for their challenges. Optimism-- considers every new day a new opportunity. Great attention to detail and follow through. Deadline driven. Problem solver. Ability to work independently after training. Ability to think and adapt quickly. Ability to turn a negative situation into a positive one. Bilingual candidates fluent in Spanish is a plus.   Preferred Experience: 2+ years of successful sales experience preferred. Knowledge of Salesforce.com CRM system preferred, but not required. Bilingual candidates fluent in Spanish are preferred.

General Description: Equiscript, LLC is seeking sales professionals to join our growing team.  We are looking for smart, dynamic, outgoing sales closers who are passionate about reaching their goals.  This is a position where you can reap the benefits of your hard work. We offer a base compensation with a generous commission plan at a fast-paced, fun, growing company. Working on behalf of our contracted health centers, Equiscript sales professionals call patients to enroll them in a home delivery pharmacy service.  This is an opportunity to make a nice income while working with warm leads and ultimately helping make people’s lives better. We are looking for people who thrive in an inside sales environment.  This is more than reading a script. We are looking for: Smart, professional people Dynamic interaction with patients over the phone People with the ability to strategize People who are ambitious People who want to make money, and are willing to work hard for it People who care about patients, and want to ensure that our customers have a positive experience with our service. Saturday work may be required in the future.   Key Responsibilities: Contacting patients to make them aware of, and enroll them in the home delivery pharmacy program. Working with internal and external teams to ensure that patients are on-boarded properly, and shipping as scheduled. Communicating with patients when there are changes or additional information needed. Managing your patients and leads strategically; the way you would handle your own business.   Professional Qualities: Winning record of performance. Ability to multi-task effectively and often. Excellent relationship-building and sales skills. Excellent oral and written communication skills. Computer aptitude, with the ability to multi-task, using computer programs while on the phone. A strategic approach to sales and account management. Record of being goal-oriented and achieving objectives. Engaging personality. A desire to help people and empathy for their challenges. Optimism-- considers every new day a new opportunity. Great attention to detail and follow through. Deadline driven. Problem solver. Ability to work independently after training. Ability to think and adapt quickly. Ability to turn a negative situation into a positive one. Bilingual candidates fluent in Spanish is a plus.   Preferred Experience: 2+ years of successful sales experience preferred. Knowledge of Salesforce.com CRM system preferred, but not required. Bilingual candidates fluent in Spanish are preferred.   Physical Requirements: Requires the ability to sit or stand for long periods of time, occasional stooping, and reaching; May require lifting up to 25 pounds; requires a normal range of vision and hearing with or without accommodations. Ability to work full-time in a phone-based office environment.   Additional Information: Cleared Background Check Required   Employment Information: Position Located in Salt Lake City, Utah Benefits include a health plan, dental, vision, paid time off Flex time 401K with up to 4% match

At Bank of America, we’re guided by a common purpose to help make financial lives better by connecting clients and communities to the resources they need to be successful. Make a difference where it counts by joining our team at Bank of America. We’re looking for skilled sales people who can advise and advocate for our clients for their most important financial needs. As part of the Bank of America team, preferred sales agents listen to client needs and understand which products/services will work best for the client throughout the relationship while providing an exceptional client experience. Preferred sales agents are sales professionals who work in an inbound contact center and understand that being there for our clients is our number one priority.  As a preferred sales agent, you can look forward to • Working in a fast-paced, changing environment that requires accuracy, multi-tasking and communicating in an efficient manner. • Working in a collaborative environment with a team of professional preferred sales agents and managers in an inbound call center. • Communicating with clients throughout the entire shift with structured breaks. • Navigating multiple computer systems while interacting with the client. • Listening to, understanding and providing needs-based sales solutions for our clients. • Incentive opportunities for meeting and/or exceeding critical performance standards. • Opportunity for advancement with structured career development paths. • World-class suite of benefits including tuition and child care reimbursement and employee discount programs. We’ll help you • Get training and on-the-job support from managers who are invested in your success. You’ll receive in-depth classroom training, including side-by side-live call handling and continued on-the-job training and coaching. • Learn about core banking products and services we provide through Bank of America. Understand which products/services will work best for the client throughout the relationship and how to uncover their needs using best in class tools and resources. • Provide education to clients. Inform and educate clients on products that are available and will benefit them to meet their needs. You’re a person who (required skills) • Displays passion, commitment and drive to deliver an experience that improves our clients’ financial lives. • Has a commitment to teamwork and the flexibility to work the schedule, including weekends and holidays. • Has the ability to engage with clients and seek to understand their needs while actively sharing options using plain language, building rapport and handling objections. • Is comfortable receiving ongoing performance feedback and coaching. • Is comfortable with ongoing change and learning new technology/processes. • Has a minimum of one year of sales experience with cross-selling, upselling or referring products. • Has at least an intermediate level of proficiency with computers. • Is self-motivated with excellent organizational skills. • Has strong decision-making and problem-solving skills. • Bilingual Spanish Required You’ll be better prepared if you have (desired skills) • Experience in the banking/financial industry. • Experience working in a call center. • Experience in telephone sales. We’re a culture that • Is committed to building a workplace where every employee is welcomed and given the support and resources to build and advance their careers. Along with taking care of our clients, we want to be a great place for people to work, and we strive to create an environment where all employees have the opportunity to achieve their goals. • Believes diversity makes us stronger so we can reflect, connect to and meet the diverse needs of our clients around the world. • Provides continuous training and developmental opportunities to help employees achieve their goals, whatever their background or experience. • Is committed to advancing our tools, technology and ways of working. We always put our clients first to meet their evolving needs. • Believes in responsible growth and is dedicated to supporting communities around the world by connecting them to the lending, investing and giving they need to remain vibrant and vital. * Multiple Shifts are Available

At Bank of America, we’re guided by a common purpose to help make financial lives better by connecting clients and communities to the resources they need to be successful. Make a difference where it counts by joining our team at Bank of America. We’re looking for skilled sales people who can advise and advocate for our clients for their most important financial needs. As part of the Bank of America team, preferred sales agents listen to client needs and understand which products/services will work best for the client throughout the relationship while providing an exceptional client experience. Preferred sales agents are sales professionals who work in an inbound contact center and understand that being there for our clients is our number one priority.  As a preferred sales agent, you can look forward to • Working in a fast-paced, changing environment that requires accuracy, multi-tasking and communicating in an efficient manner. • Working in a collaborative environment with a team of professional preferred sales agents and managers in an inbound call center. • Communicating with clients throughout the entire shift with structured breaks. • Navigating multiple computer systems while interacting with the client. • Listening to, understanding and providing needs-based sales solutions for our clients. • Incentive opportunities for meeting and/or exceeding critical performance standards. • Opportunity for advancement with structured career development paths. • World-class suite of benefits including tuition and child care reimbursement and employee discount programs. We’ll help you • Get training and on-the-job support from managers who are invested in your success. You’ll receive in-depth classroom training, including side-by side-live call handling and continued on-the-job training and coaching. • Learn about core banking products and services we provide through Bank of America. Understand which products/services will work best for the client throughout the relationship and how to uncover their needs using best in class tools and resources. • Provide education to clients. Inform and educate clients on products that are available and will benefit them to meet their needs. You’re a person who (required skills) • Displays passion, commitment and drive to deliver an experience that improves our clients’ financial lives. • Has a commitment to teamwork and the flexibility to work the schedule, including weekends and holidays. • Has the ability to engage with clients and seek to understand their needs while actively sharing options using plain language, building rapport and handling objections. • Is comfortable receiving ongoing performance feedback and coaching. • Is comfortable with ongoing change and learning new technology/processes. • Has a minimum of one year of sales experience with cross-selling, upselling or referring products. • Has at least an intermediate level of proficiency with computers. • Is self-motivated with excellent organizational skills. • Has strong decision-making and problem-solving skills. • Bilingual Spanish Required You’ll be better prepared if you have (desired skills) • Experience in the banking/financial industry. • Experience working in a call center. • Experience in telephone sales. We’re a culture that • Is committed to building a workplace where every employee is welcomed and given the support and resources to build and advance their careers. Along with taking care of our clients, we want to be a great place for people to work, and we strive to create an environment where all employees have the opportunity to achieve their goals. • Believes diversity makes us stronger so we can reflect, connect to and meet the diverse needs of our clients around the world. • Provides continuous training and developmental opportunities to help employees achieve their goals, whatever their background or experience. • Is committed to advancing our tools, technology and ways of working. We always put our clients first to meet their evolving needs. • Believes in responsible growth and is dedicated to supporting communities around the world by connecting them to the lending, investing and giving they need to remain vibrant and vital.

What we do Since 1973, the Boston Area Rape Crisis Center (BARCC) has been a leader in the movement to end sexual violence. BARCC empowers survivors of sexual violence to heal and provides education and advocacy for the social change needed to create cultures that prevent sexual violence. We rely on our dedicated, brilliant staff to do this important work, and our team is growing! The role Our Legal Advocacy team is looking for a new, full-time Attorney fluent in Spanish and English (with an internal title of Bilingual Staff Attorney). You’ll work closely with our Bilingual Senior Staff Attorney, Legal Advocacy Program Manager (supervisor), and our client services team to ensure that our Spanish- and English-speaking clients understand their legal rights and options, providing support and guidance so they can make the decisions that meet their needs and goals. Your work will directly further BARCC’s mission of ending sexual violence through healing and social change.  Where and when you’ll work BARCC's staff, operations, hours, and location vary by function, type of work, and work style. You’ll primarily work from our Cambridge office, located at 99 Bishop Allen Drive with occasional local travel for client accompaniments. This is a 40-hour, full-time position. You can expect to work regularly Monday through Friday. Two days a week you will have evening client hours until 7:00 p.m.   What you’ll do Provide culturally competent legal advocacy services to sexual assault survivors and significant others; assess clients’ needs, provide information and advocacy, identify legal options, and provide referrals and assistance in accessing other legal services. Focus on navigating the criminal justice and court systems, safety, privacy, immigration issues, and employment/school matters. Participate in the development and improvement of program materials and procedures. Work closely with Client Services staff to coordinate services and a smooth continuum of care for clients. Serve as a resource to other advocates working with survivors at partner and community agencies. Be informed and assist in sharing information regarding legal developments that are relevant to the role of the Legal Advocacy program and BARCC services. Develop relationships and navigate within a range of agencies and systems relevant to the legal needs of BARCC clients, including but not limited to law enforcement, prosecutors, employers, and universities.  Collect program-related data and prepare written updates and progress reports as necessary. Provide training to staff, volunteers, and external stakeholders on topics related to sexual violence and the law.  Provide regularly scheduled evening hours to meet client availability until 7:00 p.m. twice per week. Be an ambassador of the organization, reflecting the values of teamwork, collaboration, inclusivity, and mutual respect. Collaborate on other projects as needed. You’ll bring  Juris Doctor (JD) degree and current Massachusetts Bar License (required). Bicultural Spanish and English fluency (required). 2+ years of experience providing direct service to clients, such as legal advocacy and/or experience in sexual violence field (required, law school internships may qualify). Experience working with trauma survivors and/or underserved communities. Attention to detail, ability to multitask, excellent communication skills, and comfort working with a computer database.  Demonstrated commitment to BARCC’s mission and philosophy. What we offer The opportunity to make meaningful change and improve the lives of others through mission-driven work, at all levels of the organization. The most compassionate, supportive, and fun-loving colleagues around—who will shower you with warm welcomes, funny memes, and regular shout-outs for your contributions. An investment in your health, well-being, and professional development through competitive benefit offerings, generous time off policies, professional development funds and opportunities, and ongoing improvements to proactively manage vicarious trauma. Starting salary range and benefits $50,000–$54,000, depending on experience and skills. The total compensation package includes a generous benefits package, including health, dental, vacation, sick time, and other coverage options. Hiring process and timeline Please submit via our online application system your resume, cover letter, and legal writing sample stating your interest and related experience to be considered for this position. No phone calls, please. We are accepting initial applications through September 1, 2019, but the opportunity will remain open until we find the best fit possible. The full hiring process will include a phone-screen interview, first-round in-person interview, a skills assessment, and final team interview. Reasonable accommodation provided upon request. About us We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other status protected by applicable law.  For more information about BARCC, please visit   barcc.org . 

What we do Since 1973, the Boston Area Rape Crisis Center (BARCC) has been a leader in the movement to end sexual violence. BARCC empowers survivors of sexual violence to heal and provides education and advocacy for the social change needed to create cultures that prevent sexual violence. We rely on our dedicated, brilliant staff to do this important work, and our team is growing! The role Our Legal Advocacy team is looking for a new, part-time Immigration Attorney fluent in Spanish and English. You’ll work closely with our Bilingual Senior Staff Attorney, Legal Advocacy Program Manager, and our Client Services team to ensure that our Spanish- and English-speaking clients receive legal consultation and representation regarding immigration needs. Your work will further BARCC’s mission of ending sexual violence through healing and social change.  Where and when you’ll workBARCC's staff, operations, hours, and location vary by function, type of work, and work style. You’ll primarily work from our Cambridge office, located at 99 Bishop Allen Drive  with occasional local travel for meetings and trainings as needed. This is a 20-hour-per-week, part-time position. You’ll develop your regular schedule with the Legal Advocacy team, which will fall during usual business hours (weekdays, between 9:00 a.m. and 5:00 p.m.).  What you’ll do Provide legal consultations to BARCC Legal Advocacy clients regarding immigration-related legal issues, and assess cases for potential immigration relief. Represent immigrant survivors of sexual assault and their families in filing affirmative petitions for immigration relief,  including U-visas and T-visa. Develop referral network of agencies and private attorneys and refer clients as needed to other legal services for immigration relief representation, including removal defense of active clients. Work in collaboration with BARCC’s Legal Advocacy program to develop immigration program policies and procedures, including determining priorities for immigration relief needs and determining capacity and establishing waitlist procedures. Establishing confidentiality policy within immigration program. Provide culturally competent and trauma-informed information to survivors about their options, including assessing for safety concerns, so they can make informed decisions. Provide ongoing assistance for clients regarding immigration needs, and assisting with employment authorization and recertification. Conduct training for BARCC staff and external stakeholders about sexual violence and sexual exploitation–related immigration relief and working with immigrant survivors. Seek out and attend relevant professional development trainings and professional collaboration both within BARCC and the community.  Participate in immigration-focused roundtables and community meetings.  Collect program-related data and prepare written updates and progress reports as necessary. Be an ambassador of the organization, reflecting the values of teamwork, collaboration, inclusivity, and mutual respect. Collaborate on other projects as needed. You’ll bring  Juris Doctor (JD) degree and current Massachusetts Bar License (required). Spoken fluency in Spanish (required). At least three years of experience as an attorney in immigration legal services (required). Prior experience working with survivors of trauma and abuse.   Skill level that permits working independently.  Strong awareness of and ability to self-regulate adherence to professional responsibility and ethical duties. Excellent attention to detail, organization, and time-management skills.  Experience using immigration case management software. This position will involve use of eIMMIGRATION Cerenade case management software. Demonstrated commitment to BARCC’s mission and philosophy. What we offer The opportunity to make meaningful change and improve the lives of others through mission-driven work, at all levels of the organization. The most compassionate, supportive, and fun-loving colleagues around—who will shower you with warm welcomes, funny memes, and regular shout-outs for your contributions. An investment in your health, well-being, and professional development through competitive benefit offerings, generous time off policies, professional development funds and opportunities, and ongoing improvements to proactively manage vicarious trauma. Starting salary range and benefits $25,000–$28,000 for 20 hrs/week   ($50,000–$56,000 full-time equivalent), depending on experience and skills. The total compensation package includes a generous benefits package, including health, dental, vacation, sick time, and other coverage options. Hiring process and timeline Please submit via our online application system your resume and cover letter and legal writing sample stating your interest and related experience to be considered for this position. No phone calls, please. We are accepting initial applications through July 16, 2019, but the opportunity will remain open until we find the best fit possible. The full hiring process will include a phone-screen interview, first-round in-person interview, a skills assessment, and final team interview. Reasonable accommodation provided upon request. About us We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other status protected by applicable law.  For more information about BARCC, please visit   barcc.org . 

Department The John & Mable Ringling Museum of Art is located in Sarasota, Florida. For more information about the Ringling, please see the "Other Information" section. Equal Employment Opportunity An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer. FSU's Equal Opportunity Statement can be viewed at: http://www.hr.fsu.edu/PDF/Publications/diversity/EEO_Statement.pdf Responsibilities Our Advanced Sales Associates are one of the first to interact with museum visitors over the phone and play an important role in providing an excellent customer service experience. Associates will be performing a variety of tasks to include: - Selling tickets for all Ringling functions over the phone. - Processing credit and debit card payments remotely. - Processing membership payments and other invoices as necessary. - Working closely with Admissions and Membership departments in person, over the phone, and via email. - Checking the advance sales email account to process invoices that are received. - Answers the Switchboard, addresses all general questions, and transfers all other calls to appropriate staff/department. Qualifications - High school diploma/equivalent. - Previous phone work experience. - Ability to work with the computer ticketing system. - Previous cash handling experience. - Experience with Microsoft Office suite. - Ability to make patrons feel welcome over the phone using interpersonal and communication skills. - Note: A work sample will be administered during the interview process. Preferred Previous experience with Tessitura is preferred. Other Information The Ringling is a preeminent center for the arts, history, performance, and learning that is dedicated to bringing the past and contemporary culture to life through extraordinary visitor experiences. From its inception, The Ringling has joined the diverse visual traditions and theatrical spectacle of yesterday with the genre-defying global practitioners of today. A place of exploration, discovery and respite, The Ringling’s campus in Sarasota, Florida--which includes the Museum of Art, Circus Museum, a historic home, an 18th-century theater and bayfront gardens--is listed on the National Register of Historic Places. As the State Art Museum of Florida and part of Florida State University, The Ringling fulfills an important educational mission. The Ringling offers formal and informal programs of study serving as a major resource for students, scholars and lifelong learners of every age across the region, country, and around the world. For more information, please visit www.ringling.org. Contact Info For more information, or for technical assistance, please contact Ringling Human Resources at 941-359-5700 ext. 2605 or employment@ringling.org. Anticipated Salary Range $11.50 per hour. Advanced Sales Associates also receive: - Regular training on upcoming exhibitions - Private gallery talks with curators - Discounts on memberships - Discounts in the museum stores - Discounts on select performances/events - Free museum admission and much more! Pay Plan This is an OPS/Part-Time Job. Schedule Primary working hours are between 8:00 AM to 4:00 PM Monday to Friday. Approximately 24 hours per week. Weekends, evenings, and holidays may be required per the needs of the Ringling. Criminal Background Check This position requires successful completion of a criminal history background check, to include fingerprinting. The background check will be conducted as authorized and in accordance with University Policy 4-OP-C-7-B11. How To Apply If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service. Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume. Affordable Care Act OPS employees are covered under the Affordable Care Act. OPS employees that meet certain criteria will be offered affordable health care coverage. For more information, please visit the following website regarding the Affordable Care Act, http://hr.fsu.edu/?page=benefits/insurance/insurance_home&ops=1.

Department The John & Mable Ringling Museum of Art is located in Sarasota, Florida. For more information about the Ringling, please see the "Other Information" section. Equal Employment Opportunity An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer. FSU's Equal Opportunity Statement can be viewed at: http://www.hr.fsu.edu/PDF/Publications/diversity/EEO_Statement.pdf Responsibilities Our Admissions & Box Office Associates are one of the first to interact with museum visitors and play an important role in providing an excellent customer service experience. Associates will be performing a variety of tasks to include: - Processing ticket orders. - Selling general admission, docent tours, film, theater, and lecture tickets. - Providing information about The Ringling and its programs. - Efficient, accurate cash handling and ticket distribution. Qualifications - High school diploma/equivalent. - Previous cash handling experience. - Interpersonal and communication skills, to include the ability to interact with a variety of people. - Ability to work with the computer ticketing system. - Ability to stand for up to one hour and lift up to 25 lbs. Preferred - Previous experience with Tessitura. - Verbal fluency in foreign languages, especially Spanish, German, French, Chinese, Italian, Portuguese, and Russian. Other Information The Ringling is a preeminent center for the arts, history, performance, and learning that is dedicated to bringing the past and contemporary culture to life through extraordinary visitor experiences. From its inception, The Ringling has joined the diverse visual traditions and theatrical spectacle of yesterday with the genre-defying global practitioners of today. A place of exploration, discovery and respite, The Ringling’s campus in Sarasota, Florida--which includes the Museum of Art, Circus Museum, a historic home, an 18th-century theater and bayfront gardens--is listed on the National Register of Historic Places. As the State Art Museum of Florida and part of Florida State University, The Ringling fulfills an important educational mission. The Ringling offers formal and informal programs of study serving as a major resource for students, scholars and lifelong learners of every age across the region, country, and around the world. For more information, please visit www.ringling.org. Contact Info For more information, or for technical assistance, please contact Ringling Human Resources at 941-359-5700 ext. 2605 or employment@ringling.org. Anticipated Salary Range 10.50 per hour. Admissions Associates also receive: - Regular training on upcoming exhibitions - Private gallery talks with curators - Discounts on memberships - Discounts in the museum stores - Discounts on select performances/events - Free museum admission and much more! Pay Plan This is an OPS/part-time Job. Schedule Primary working hours are between 9:00 AM - 5:00 PM. Approximately 24 hours per week including 1 weekend day. Weekends, evenings, and holidays may be required per the needs of the Ringling. Criminal Background Check This position requires successful completion of a criminal history background check, to include fingerprinting. The background check will be conducted as authorized and in accordance with University Policy 4-OP-C-7-B11. How To Apply If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service. Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume. Affordable Care Act OPS employees are covered under the Affordable Care Act. OPS employees that meet certain criteria will be offered affordable health care coverage. For more information, please visit the following website regarding the Affordable Care Act, http://hr.fsu.edu/?page=benefits/insurance/insurance_home&ops=1.

Department The John & Mable Ringling Museum of Art is located in Sarasota, Florida.  For more about the Ringling, please see the "Other Information" section. Equal Employment Opportunity An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer. FSU's Equal Opportunity Statement can be viewed at: http://www.hr.fsu.edu/PDF/Publications/diversity/EEO_Statement.pdf Responsibilities Our Membership Associates are first to interact with existing and potential museum members. They play an important role in providing an excellent customer service experience. Associates will be performing a variety of tasks, including: selling memberships, entering membership applications, answering general membership questions, providing information about The Ringling and its programs, and assisting with data entry/gift processing as needed. Qualifications High school diploma/equivalent. Previous cash handling experience. Candidates must be able to proactively provide excellent customer service to include interacting with members or potential members over the phone and in person. Ability to work with the computer membership system. Strong attention to detail and ability to enter data with a high level of accuracy. Ability to stand for up to one hour and lift up to 25 lbs. Note: A work sample will be administered during the interview process. Preferred Experience with Blackbaud CRM and/or Tessitura. Other Information The Ringling is a preeminent center for the arts, history, performance, and learning that is dedicated to bringing the past and contemporary culture to life through extraordinary visitor experiences.  A place of exploration, discovery and respite, The Ringling’s campus in Sarasota, Florida—which includes the Museum of Art, Circus Museum, a historic home, an 18th-century theater, and bayfront gardens—is listed on the National Register of Historic Places. As the State Art Museum of Florida and part of Florida State University, The Ringling fulfills an important educational mission. The Ringling offers formal and informal programs of study serving as a major resource for students, scholars and lifelong learners of every age across the region, country, and around the world. For more information, please visit www.ringling.org Contact Info For more information, or for technical assistance, please contact Ringling Human Resources at 941-359-5700 ext. 2605 or employment@ringling.org. Anticipated Salary Range $10.50 per hour Membership Associates also receive: - Regular training on upcoming exhibitions - Private gallery talks with curators - Discounts on memberships - Discounts in the museum stores - Discounts on select performances/events - Free museum admission and much more! Pay Plan This is an OPS/part-time Job. Schedule Part-time, approximately 24 hours per week. Flexible hours. Weekends, evenings, and holidays may be required. Criminal Background Check This position requires successful completion of a criminal history background check, to include fingerprinting. The background check will be conducted as authorized and in accordance with University Policy 4-OP-C-7-B11. How To Apply If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service. Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume. Affordable Care Act OPS employees are covered under the Affordable Care Act. OPS employees that meet certain criteria will be offered affordable health care coverage. For more information, please visit the following website regarding the Affordable Care Act, http://hr.fsu.edu/?page=benefits/insurance/insurance_home&ops=1.

The ORR Clinician is responsible for providing therapeutic services to UCs and their families in the form of individual, family and group therapy. Develops and oversees the completion of treatment on an individual, family and group basis. Services include: clinical assessment, service planning, individual, group, family and milieu therapies, counseling, case management, record keeping and service coordination with a multi-disciplinary team. Develops expertise in differential assessment, treatment readiness and change model, and motivational interviewing. Documents and assesses the effectiveness of specific interventions toward meeting the objectives and goals of the treatment plan. Essential Functions : Provides individual, family and group therapy as indicated by program needs. Documents all therapy and contacts with clients and other service providers. Maintains clients’ clinical files in a timely and orderly fashion. Maintains the Clinical Training Manual in a timely and orderly fashion, if applicable. Provides crisis intervention as needed. Ensures documentation is completed. Transports clients for therapeutic services when needed. Prepares monthly progress notes, staffing reports, plans and discharge summaries. Ensures the safety, health and welfare of staff and students at all times. Provides encouragement, guidance and resources to staff and students when needed. Models and ensures all program norms are upheld without compromise. Acts as a positive role model and mentor for both staff and students. Treats others with respect, confronts negative behavior and supports confrontations. Completes required reports and documentation in a timely manner, provides management with required reports and advises of any problematic situations. Complies with and implements the Rite of Passage Policies and Procedures as detailed in the appropriate manuals/handbooks. Ensures the highest standards are maintained to prevent illegal, unethical, or improper conduct and to ensure the program remains in compliance with agency licensing and Rite of Passage policies and procedures. Assists with the correction of deficiencies and quality improvement efforts. Attends and participates in all required meetings. Qualifications: Must be bilingual and speak both Spanish and English. Master’s degree in social work with clinical experience in the program   OR  Master’s degree in psychology, sociology, or other relevant behavioral science in which direct clinical experience is a program requirement   OR  a Bachelor’s degree plus 5 years clinical employment experience. Must be licensed or eligible for licensure. Obtain the appropriate number of CEUs each year to maintain licensure, if applicable. One year of prior experience working in a residential/school setting with at-risk students, their families and the Juvenile Justice System preferred. Must be able to maintain a high level of confidentiality.

New position for Canyon State Academy! The Case Manager is a member of the site team implementing the Rite of Passage program. The Case Manager is responsible for administrating, developing and facilitating the completion of case plans and treatment programs in accordance with the requests of the placing agency and the needs of each student on their caseload. Develops and oversees the completion of the Graduation Plan based on presenting issues and student needs. Primary program liaison between student, parents/legal guardian, Client Manager and placing agency official as well as facilitates all court hearings and Probation Officer visits. MINIMUM QUALIFICATIONS: Possess a BA/BS in Criminal Justice, Psychology, Sociology, Counseling or Social Services related field (Master’s degree is preferred) Prior case management experience required including three years’ experience with juveniles Knowledge of licensing and ROP policies Strong written and oral communication skills Ability to meet and retain all pre and post-employment requirements Job Type: Full-time 

The Youth Mentor / Coach Counselor is responsible for all duties listed in the Direct Care Staff Essential Functions; Completes daily assignments as specified by the Athletic Director, Group Leaders and Unit Managers; Provides guidance and resources to staff and students; Required to remain overnight a minimum of one or two nights per shift/week; Encouraged to participate in the daily physical activities of the students. Other Duties: Maintenance of the Gym and Athletic facilities; community service interaction and supervision; student transportation; educational aide; coaching specific sports; assist other staff teams as requested by Athletic Director and/or Group Living; Other duties as assigned. Position Specific Qualifications: In addition to entry level and universal requirements, Youth mentors / Coach Counselors are required to achieve passing scores on all applicable training exams and maintain all annual certifications and training requirements; Pass and maintain all other pre and post-employment requirements. Minimum Requirements: High School Diploma or equivalent and previous experience working with youth. If required to operate a company vehicle during the course of employment, must meet the requirements to be an eligible ROP driver. Must possess a current AZ State Driver’s License and have an acceptable driving record for the past three (3) years. Ability to pass a criminal background clearance check, drug screen, physical and TB test. Must have excellent organization and time management skills. Ability to provide exemplary customer service to all employees and outside constituents. Ability to function independently and as a member of a team in a multi-task environment. Must be flexible and able to handle multiple priorities, with the ability to adjust to high pressure and rapidly changing business conditions. Job Type: Full-time 

At Bank of America, we’re guided by a common purpose to help make financial lives better by connecting clients and communities to the resources they need to be successful. Make a difference where it counts by joining our Consumer Client Services team at Bank of America. We’re looking for skilled people who will advise and advocate for our clients for their most important service needs. As part of the Bank of America team, client service representatives (CSRs) go beyond processing simple account transactions – you’ll listen to client needs and advise on products and services to support our clients through life events and moments that matter. Anticipate and resolve client concerns with the goal of exceeding each client’s expectations, no matter how large or small the request. CSRs work in an inbound client service contact center that requires sitting and taking calls for the entire shift, with structured breaks. Being there for our clients is our number one priority. In order to do that, we need our employees to adhere to schedules that ensure our clients have every opportunity to connect with a client service professional in their moments that matter. As a client service representative, you can look forward to • Working in a professional, fast-paced environment that requires accuracy, multi-tasking and effectively communicating resolutions in an efficient manner. • Meeting clients in the moments that matter to fully understand the need and fully resolve their situation the first time. • Understanding how clients engage with us using online and mobile technology, financial centers and contact centers to guide them on ways that we can improve their financial life. • Navigating multiple computer applications while interacting with the client. • Listening to, understanding and providing solutions for our client's needs. • Incentive opportunities for meeting and/or exceeding critical performance standards. • A world-class suite of employee benefits, including tuition and child care reimbursement and employee discount programs. • The Consumer Academy, our world-class training program for Consumer and Small Business employees, providing access to the tools and resources you need to invest in your development and build a successful career at Bank of America. • Potential to own your career growth opportunities. We’ll help you •   Get training and on-the-job support   from managers who are invested in your success. You’ll receive in- depth classroom training, including side-by-side live call handling and continued on-the-job training and coaching. •   Learn about core banking products and services   we provide through Bank of America. Understand which products/services will work best for the client throughout the relationship and how to successfully resolve client requests using best-in-class tools and resources. •   Provide education to clients.   Inform and educate clients on how to conduct simple transactions through self-service technologies that benefit them. You’re a person who (required skills) • Displays passion, integrity, commitment and drive to deliver a positive, differentiated service that improves our clients’ financial lives. • Fully understands how life events can impact a client’s financial situation and is prepared to actively advise solutions and analyze/resolve complex client problems through creative solutions. • Has a commitment to excellent attendance and proven reliability and can work the agreed upon schedule. • Has a dependable team-player attitude with an understanding that calls must be handled immediately, including weekends and holidays. • Communicates effectively and confidently with all clients to make their financial lives better. • Has the ability to engage with clients – begin a conversation, anticipate questions, actively share information using plain language, build rapport and handle objections. • Is comfortable receiving ongoing performance feedback and coaching. • Is comfortable with ongoing change and learning new technology/processes. • Has 1+ year of customer/client service experience, including experience handling difficult client situations. • Has at least an intermediate level of proficiency with computers and current technology. • Spanish Language required You’ll be better prepared if you have (desired skills and qualifications) • 1+ year of experience in the banking/financial industry. • 1+ year of experience working in a client service call center. We’re a culture that • Is committed to building a workplace where every employee is welcomed and given the support and resources to build and advance their careers. Along with taking care of our clients we want to be a great place for people to work, and we strive to create an environment where all employees have the opportunity to achieve their goals. • Believes diversity makes us stronger so we can reflect, connect to and meet the diverse needs of our clients around the world. • Provides continuous training and developmental opportunities to help employees achieve their goals, whatever their background or experience. • Is committed to advancing our tools, technology and ways of working. We always put our clients first to meet their evolving needs. • Believes in responsible growth and is dedicated to supporting communities around the world by connecting them to the lending, investing and giving they need to remain vibrant and vital.

At Bank of America, we’re guided by a common purpose to help make financial lives better by connecting clients and communities to the resources they need to be successful. Make a difference where it counts by joining our team at Bank of America. We’re looking for skilled people who will advise and advocate for our clients for their most important service needs. As part of the Bank of America team, senior client service representatives (Sr. CSRs) go beyond processing simple account transactions – you’ll listen to client needs and advise on products and services to support our clients through life events and moments that matter. Anticipate and resolve client concerns with the goal of exceeding each client’s expectations, no matter how large or small the request. Sr. CSRs work in an inbound client service contact center that requires sitting and taking calls for the entire shift, with structured breaks. Being there for our clients is our number one priority. In order to do that, we need our employees to adhere to schedules to ensure our clients have every opportunity to connect with a client service professional in their moments that matter. As a senior client service representative, you can look forward to • Working in a professional, fast-paced environment that requires accuracy, multi-tasking and effectively communicating resolutions in an efficient manner. • Meeting clients in the moments that matter to fully understand the need and fully resolve their situation the first time. • Understanding how clients engage with us using online and mobile technology, financial centers and contact centers to guide them on ways that we can improve their financial life. • Navigating multiple computer applications while interacting with the client. • Listening to, understanding and providing solutions for our client's needs. • Incentive opportunities for meeting and/or exceeding critical performance standards. • A world-class suite of employee benefits, including tuition and child care reimbursement and employee discount programs. • The Consumer Academy, our world-class training program for Consumer & Small Business employees, providing access to the tools and resources you need to invest in your development and build a successful career at Bank of America. • Potential to own your career growth opportunities. We’ll help you •   Get training and on-the-job support   from managers who are invested in your success. You’ll receive in-depth classroom training, including side-by-side live call handling and continued on-the-job training and coaching. •   Learn about core banking products and services   we provide through Bank of America. Understand which products/services will work best for the client throughout the relationship, and how to resolve client requests successfully using best in class tools and resources. •   Provide education to clients.   Inform and educate clients on how to conduct simple transactions through self-service technologies that benefit them. You’re a person who (required skills) • Displays passion, integrity, commitment and drive to deliver a positive, differentiated service that improves our clients’ financial lives. • Fully understands how life events can impact a client’s financial situation and is prepared to actively advise solutions and analyze/resolve complex problems through creative solutions. • Has a commitment to excellent attendance and proven reliability and can work the agreed upon schedule. • Has a dependable team-player attitude with an understanding that calls must be handled immediately, including weekends and holidays. • Communicates effectively and confidently with all clients to make their financial lives better. • Has the ability to engage with clients – begin a conversation, anticipate questions, actively share information using plain language, build rapport and handle objections. • Is comfortable receiving ongoing performance feedback and coaching. • Is comfortable with ongoing change and learning new technology/processes. • Has 1+ year of customer/client service experience, including experience handling difficult client situations. • Has at least an intermediate level of proficiency with computers and current technology. • Has knowledge with troubleshooting mobile devices and internet browsers. Bilingual skill in Spanish required You’ll be better prepared if you have (desired skills) • 3 years of client service call center or equivalent customer service experience. • 1+ years of experience in the banking/financial industry. • The ability to act as a leader amongst peers and influence as well as coach effectively to help in the overall success of the team. We’re a culture that • Is committed to building a workplace where every employee is welcomed and given the support and resources to build and advance their careers. Along with taking care of our clients we want to be a great place for people to work, and we strive to create an environment where all employees have the opportunity to achieve their goals. • Believes diversity makes us stronger so we can reflect, connect to and meet the diverse needs of our clients around the world. • Provides continuous training and developmental opportunities to help employees achieve their goals, whatever their background or experience. • Is committed to advancing our tools, technology and ways of working. We always put our clients first to meet their evolving needs. • Believes in responsible growth and is dedicated to supporting communities around the world by connecting them to the lending, investing and giving they need to remain vibrant and vital.

At Bank of America, we’re guided by a common purpose to help make financial lives better by connecting clients and communities to the resources they need to be successful. Make a difference where it counts by joining our team at Bank of America. We’re looking for skilled people who will advise and advocate for our clients for their most important service needs. As part of the Bank of America team, senior client service representatives (Sr. CSRs) go beyond processing simple account transactions – you’ll listen to client needs and advise on products and services to support our clients through life events and moments that matter. Anticipate and resolve client concerns with the goal of exceeding each client’s expectations, no matter how large or small the request. Sr. CSRs work in an inbound client service contact center that requires sitting and taking calls for the entire shift, with structured breaks. Being there for our clients is our number one priority. In order to do that, we need our employees to adhere to schedules to ensure our clients have every opportunity to connect with a client service professional in their moments that matter. As a senior client service representative, you can look forward to • Working in a professional, fast-paced environment that requires accuracy, multi-tasking and effectively communicating resolutions in an efficient manner. • Meeting clients in the moments that matter to fully understand the need and fully resolve their situation the first time. • Understanding how clients engage with us using online and mobile technology, financial centers and contact centers to guide them on ways that we can improve their financial life. • Navigating multiple computer applications while interacting with the client. • Listening to, understanding and providing solutions for our client's needs. • Incentive opportunities for meeting and/or exceeding critical performance standards. • A world-class suite of employee benefits, including tuition and child care reimbursement and employee discount programs. • The Consumer Academy, our world-class training program for Consumer & Small Business employees, providing access to the tools and resources you need to invest in your development and build a successful career at Bank of America. • Potential to own your career growth opportunities. We’ll help you •   Get training and on-the-job support   from managers who are invested in your success. You’ll receive in-depth classroom training, including side-by-side live call handling and continued on-the-job training and coaching. •   Learn about core banking products and services   we provide through Bank of America. Understand which products/services will work best for the client throughout the relationship, and how to resolve client requests successfully using best in class tools and resources. •   Provide education to clients.   Inform and educate clients on how to conduct simple transactions through self-service technologies that benefit them. You’re a person who (required skills) • Displays passion, integrity, commitment and drive to deliver a positive, differentiated service that improves our clients’ financial lives. • Fully understands how life events can impact a client’s financial situation and is prepared to actively advise solutions and analyze/resolve complex problems through creative solutions. • Has a commitment to excellent attendance and proven reliability and can work the agreed upon schedule. • Has a dependable team-player attitude with an understanding that calls must be handled immediately, including weekends and holidays. • Communicates effectively and confidently with all clients to make their financial lives better. • Has the ability to engage with clients – begin a conversation, anticipate questions, actively share information using plain language, build rapport and handle objections. • Is comfortable receiving ongoing performance feedback and coaching. • Is comfortable with ongoing change and learning new technology/processes. • Has 1+ year of customer/client service experience, including experience handling difficult client situations. • Has at least an intermediate level of proficiency with computers and current technology. • Has knowledge with troubleshooting mobile devices and internet browsers. You’ll be better prepared if you have (desired skills) • 3 years of client service call center or equivalent customer service experience. • 1+ years of experience in the banking/financial industry. • The ability to act as a leader amongst peers and influence as well as coach effectively to help in the overall success of the team. We’re a culture that • Is committed to building a workplace where every employee is welcomed and given the support and resources to build and advance their careers. Along with taking care of our clients we want to be a great place for people to work, and we strive to create an environment where all employees have the opportunity to achieve their goals. • Believes diversity makes us stronger so we can reflect, connect to and meet the diverse needs of our clients around the world. • Provides continuous training and developmental opportunities to help employees achieve their goals, whatever their background or experience. • Is committed to advancing our tools, technology and ways of working. We always put our clients first to meet their evolving needs. • Believes in responsible growth and is dedicated to supporting communities around the world by connecting them to the lending, investing and giving they need to remain vibrant and vital.

At Bank of America, we are guided by a common purpose to help make financial lives better by connecting clients and communities to the resource they need to be successful. Make a difference where it counts by joining our Consumer Client Services team at Bank of America and help preserve our client’s financial security. We’re looking for skilled people that can think critically and use good, sound judgment when reviewing client accounts for possible fraudulent activity. As part of the Bank of America team, Fraud Client Service Representatives (FCSRs) go beyond reviewing and analyzing simple account transactions, you’ll assess the level of risk and make decisions which directly impact the client experience during life events and moments that matter. Anticipate and resolve client concerns with the goal of exceeding each client’s expectations, no matter how large or small the request.  Fraud Client Service Reps work in an inbound client service contact center that requires sitting and taking calls for the entire shift, with structured breaks.  Being there for our clients is our number one priority. In order to do that, we need our associates to adhere to their schedules to ensure our clients have every opportunity to connect with a client service professional in their moments that matter. As a Client Service Representative, you can look forward to Working in a professional, fast paced environment that requires accuracy, multi-tasking, and clearly communicating resolutions in an efficient manner Meeting clients in the moments that matter to fully understand the need and fully resolve their situation the first time Understanding how clients engage with us via technology (online, mobile), financial center and contact center to guide them on ways that we can improve their financial life Navigating multiple computer applications while interacting with the client Listening to, understanding, and providing solutions for our client's needs   Incentive opportunities for meeting and/or exceeding critical performance standards Premier suite of benefits including tuition, child care reimbursement and employee discount programs The Consumer Academy, our world-class training program for Consumer & Small Business employees, providing access to the tools and resources you need to invest in your development and build a successful career at Bank of America Potential to own your career growth opportunities We’ll help you Get training and on-the-job support from managers who are invested in your success.  You’ll receive in-depth classroom training, including side-by-side live call handling and continued on the job training and coaching Learn about core banking products and services we provide through Bank of America.  Understand which products/services will work best for the client throughout the relationship, and how to successfully resolve client requests using best in class tools and resources Provide education to clients. Inform and educate clients on how to conduct simple transactions through self-service technologies that benefit the You’re a person who (required skills) Displays passion, integrity, commitment and drive to deliver a positive, differentiated service that improves our clients’ financial lives Fully understands how life events can impact a client’s financial situation and is prepared to actively advise solutions and analyze/resolve complex client problems through creative solutions Has a commitment to excellent attendance and proven reliability and can work the agreed upon schedule Has a dependable team-player attitude with an understanding that calls must be handled immediately, including weekends and holidays Communicates effectively and confidently with all clients to make their financial lives better Has the ability to engage with clients – begin a conversation, anticipate what questions a client will have, actively share information using plain language, build rapport, and handle objections Is comfortable receiving ongoing performance feedback and coaching Is comfortable with ongoing change and learning new technology/processes Has 1+ year of customer/client service experience, including experience handling difficult client situations Has at least an intermediate level of proficiency with computers and current technology Great customer service and multitask Bilingual Spanish Required You’ll be better prepared if you have (desired skills) 2+ years of client service call center or equivalent customer service experience preferred 1+ years of experience in the Banking/Financial industry College degree or commensurate work experience Knowledge with troubleshooting mobile devices and internal browsers We’re a culture that Is committed to building a workplace where every employee is welcomed and given the support and resources to build and advance his/her careers.  Along with taking care of our clients we want to be a great place for people to work, and we strive to create an environment where all employees have the opportunity to achieve their goals. Believes diversity makes us stronger so we can reflect, connect to and meet the diverse needs of our clients around the world. Provides continuous training and developmental opportunities to help employees achieve their goals

At Bank of America, we’re guided by a common purpose to help make financial lives better by connecting clients and communities to the resources they need to be successful. Make a difference where it counts by joining our Consumer Client Services team at Bank of America. We’re looking for skilled people who will advise and advocate for our clients for their most important service needs. As part of the Bank of America team, client service representatives (CSRs) go beyond processing simple account transactions – you’ll listen to client needs and advise on products and services to support our clients through life events and moments that matter. Anticipate and resolve client concerns with the goal of exceeding each client’s expectations, no matter how large or small the request. CSRs work in an inbound client service contact center that requires sitting and taking calls for the entire shift, with structured breaks. Being there for our clients is our number one priority. In order to do that, we need our employees to adhere to schedules that ensure our clients have every opportunity to connect with a client service professional in their moments that matter. 1st and 2nd shift schedules are available for this role. As a client service representative, you can look forward to • Working in a professional, fast-paced environment that requires accuracy, multi-tasking and effectively communicating resolutions in an efficient manner. • Meeting clients in the moments that matter to fully understand the need and fully resolve their situation the first time. • Understanding how clients engage with us using online and mobile technology, financial centers and contact centers to guide them on ways that we can improve their financial life. • Navigating multiple computer applications while interacting with the client. • Listening to, understanding and providing solutions for our client's needs. • Incentive opportunities for meeting and/or exceeding critical performance standards. • A world-class suite of employee benefits, including tuition and child care reimbursement and employee discount programs. • The Consumer Academy, our world-class training program for Consumer and Small Business employees, providing access to the tools and resources you need to invest in your development and build a successful career at Bank of America. • Potential to own your career growth opportunities. We’ll help you •   Get training and on-the-job support   from managers who are invested in your success. You’ll receive in- depth classroom training, including side-by-side live call handling and continued on-the-job training and coaching. •   Learn about core banking products and services   we provide through Bank of America. Understand which products/services will work best for the client throughout the relationship and how to successfully resolve client requests using best-in-class tools and resources. •   Provide education to clients.   Inform and educate clients on how to conduct simple transactions through self-service technologies that benefit them. You’re a person who (required skills) • Displays passion, integrity, commitment and drive to deliver a positive, differentiated service that improves our clients’ financial lives. • Fully understands how life events can impact a client’s financial situation and is prepared to actively advise solutions and analyze/resolve complex client problems through creative solutions. • Has a commitment to excellent attendance and proven reliability and can work the agreed upon schedule. • Has a dependable team-player attitude with an understanding that calls must be handled immediately, including weekends and holidays. • Communicates effectively and confidently with all clients to make their financial lives better. • Has the ability to engage with clients – begin a conversation, anticipate questions, actively share information using plain language, build rapport and handle objections. • Is comfortable receiving ongoing performance feedback and coaching. • Is comfortable with ongoing change and learning new technology/processes. • Has 1+ year of customer/client service experience, including experience handling difficult client situations. • Has at least an intermediate level of proficiency with computers and current technology. • Is bilingual (reading, writing and speaking) in Spanish