Cummins Behavioral Health Systems, Inc
Indianapolis, IN, USA 46123
Cummins Behavioral Health Systems, Inc. has a full time, Hybrid/Remote position available as a Centralized Access Representative in Avon, Indiana.
Job Summary:
Under the general supervision of the Centralized Access Team Leader. Looking for a positive, empathic, and professional individual. The Centralized Access Representative performs essential functions pertaining to the admission process including inquiry, virtual access, and scheduling.
Essential Functions and job duties:
1. Answer incoming calls for new consumers.
2. Completion of the inquiry documentation.
3. Schedule new appointments and scheduling follow-up/cancelation/reschedules appointments.
4. Verify insurance to determine eligibility, deductible and co-payment amounts and obtain initial authorization and enter coverage plans.
5. Direct and assist new consumers to patient portal or Cummins website to complete registration and clinical paperwork which includes completing the following:
Send email including Guide on How to Access Portal/Cummins Website and Instructions on Downloading Google and confirm receipt of email before getting off the phone.
Review needed forms to be completed prior to intake.
Explain the intake process and hours of open access.
6. Review, and verify, that all intake paperwork is complete and/or scanned into electronic health record and update electronic health record as needed and complete the registration process.
7. This position will be hybrid/remote after 3 months.
Additional Responsibilities: May be assigned other responsibilities as designated by supervisor.
Education and/or Experience:
High School graduate or equivalent preferred.
Minimum of two (2) years of work experience in medical or behavioral health office and or 2 years customer service.
Bilingual preferred but not required.
Qualification Requirements:
Knowledge of medical terminology preferred
Strong computer skills, including experience with Internet and Internet usage, Excel, Word, email, and web-based applications.
Demonstrates an ability to use good judgment for maintaining confidentiality.
Regular and predictable attendance and punctuality.
Knowledge, Skills & Abilities:
Ability to establish rapport quickly.
Ability to communicate and demonstrate problem-solving skills.
Ability to collect information from consumers and family members to determine nature and extent of consumer needs.
Ability to maintain ethical behavior in relationships with consumers.
Ability to provide courteous customer service to consumers and other staff members.
Ability to multi-task, have attention to detail, strong organization skills, and a team player.
Ability to work well under pressure in a fast-paced environment
As a proud recipient of Platinum level certification for Mental Health America's Bell Seal for Workplace Mental Health, Cummins Behavioral Health Systems puts mental health at the forefront of employee health and well-being.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://cumminsbhs.hirecentric.com/jobs/232896-47726.html
Cummins Behavioral Health Systems, Inc. has a full time, Hybrid/Remote position available as a Centralized Access Representative in Avon, Indiana.
Job Summary:
Under the general supervision of the Centralized Access Team Leader. Looking for a positive, empathic, and professional individual. The Centralized Access Representative performs essential functions pertaining to the admission process including inquiry, virtual access, and scheduling.
Essential Functions and job duties:
1. Answer incoming calls for new consumers.
2. Completion of the inquiry documentation.
3. Schedule new appointments and scheduling follow-up/cancelation/reschedules appointments.
4. Verify insurance to determine eligibility, deductible and co-payment amounts and obtain initial authorization and enter coverage plans.
5. Direct and assist new consumers to patient portal or Cummins website to complete registration and clinical paperwork which includes completing the following:
Send email including Guide on How to Access Portal/Cummins Website and Instructions on Downloading Google and confirm receipt of email before getting off the phone.
Review needed forms to be completed prior to intake.
Explain the intake process and hours of open access.
6. Review, and verify, that all intake paperwork is complete and/or scanned into electronic health record and update electronic health record as needed and complete the registration process.
7. This position will be hybrid/remote after 3 months.
Additional Responsibilities: May be assigned other responsibilities as designated by supervisor.
Education and/or Experience:
High School graduate or equivalent preferred.
Minimum of two (2) years of work experience in medical or behavioral health office and or 2 years customer service.
Bilingual preferred but not required.
Qualification Requirements:
Knowledge of medical terminology preferred
Strong computer skills, including experience with Internet and Internet usage, Excel, Word, email, and web-based applications.
Demonstrates an ability to use good judgment for maintaining confidentiality.
Regular and predictable attendance and punctuality.
Knowledge, Skills & Abilities:
Ability to establish rapport quickly.
Ability to communicate and demonstrate problem-solving skills.
Ability to collect information from consumers and family members to determine nature and extent of consumer needs.
Ability to maintain ethical behavior in relationships with consumers.
Ability to provide courteous customer service to consumers and other staff members.
Ability to multi-task, have attention to detail, strong organization skills, and a team player.
Ability to work well under pressure in a fast-paced environment
As a proud recipient of Platinum level certification for Mental Health America's Bell Seal for Workplace Mental Health, Cummins Behavioral Health Systems puts mental health at the forefront of employee health and well-being.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://cumminsbhs.hirecentric.com/jobs/232896-47726.html
Legal Aid Services of Oregon
Hillsboro- OR
Legal Aid Services of Oregon (LASO) seeks a bilingual (Spanish/English) supervising attorney for its Farmworker Program. The Farmworker Program represents migrant and seasonal farm, nursery and forestry workers primarily in employment, housing, health and safety, and civil rights cases. This position is eligible for a partial remote work option. Background LASO is a non-profit organization that represents low-income clients in civil cases. LASO’s eight regional offices serve the general low-income population throughout the state and two specialized statewide programs provide services to farmworkers and representation on Native American issues. LASO is an effective, high-quality legal services program committed to advocacy strategies with the broadest possible impact on client community problems. LASO is actively working to build an inclusive organizational culture that centers on racial equity. We are committed to recruiting and retaining a diverse workforce and providing a welcoming and culturally responsive environment for our staff and clients. The Farmworker Program consists of ten staff, including attorneys and paralegal/outreach workers. Most of our clients speak Spanish and/or one of the Mesoamerican indigenous languages such as Mixteco. We emphasize areas of the law that community members tell us are most important to them and where representation and advocacy can achieve long term change. We work together with our clients to overcome the challenges they face including systemic racism, unpaid wages, poor working conditions, unsafe housing, and other forms of discrimination and retaliation for the exercise of their legal rights. We use strategies including community education, legal representation, and systemic advocacy. Responsibilities The Supervising Attorney will supervise farmworker program staff and will represent farmworkers in federal and state courts and before administrative agencies. The caseload consists primarily of employment, housing, health and safety and civil rights cases. The Supervising Attorney will also be involved in community education, including migrant labor camp visits, which may include occasional overnight travel. In addition to serving clients and supervising staff, the supervising attorney will be expected to spend substantial time working on cases or projects designed to achieve broad impact on significant problems facing agricultural workers in Oregon. Requirements We seek applicants who have:
Proven interest in and commitment to advocacy for low-income communities and other vulnerable populations;
Demonstrated understanding and commitment to anti-bias principles, cultural knowledge, cultural humility, and addressing systemic racism and other forms of oppression;
A minimum of five years of legal experience, including substantial litigation experience;
Excellent legal and interpersonal communication skills;
Membership in the Oregon bar, eligibility for reciprocity or a willingness to take the next bar exam;
A high degree of initiative and willingness to work both independently and collaboratively;
Ability to speak, read and write Spanish;
Willingness to work occasional evenings and weekends as needed to meet client needs; and
A valid driver’s license.
Salary/Benefits Compensation is based on a 35-hour work week. The salary range is $82,700 – 90,200 for 5-10 years' experience and $91,700 - $114,200 for 11-30 years' experience annually; salaries are determined by relevant work experience. An additional $4,300 to $5,700 annually is available for bilingual ability, depending on proficiency. This position also offers a full benefits package including individual and family health, vision, and dental insurance coverage; 6% employer retirement contribution; generous paid holidays, vacation, and sick leave; and paid moving expenses. Closing date Position open until filled. Review of applications to begin on September 23, 2024. Applications Send resume and letter of interest to: Brenda Bradley centraljobs@lasoregon.org Supplemental question As a part of your letter of interest, please address the following: LASO is committed to building a culturally diverse workplace centered on equity and providing an inclusive, welcoming, and culturally responsive environment for our staff and clients. How have your personal background and experiences, professional or otherwise, prepared you to contribute to our commitment to cultural responsiveness and diversity? If you require reasonable accommodation for a disability during the application/hiring process, please contact Meghan Collins, Director of Administration, at Meghan.Collins@lasoregon.org. We celebrate diversity LASO is committed to being an organization that reflects the communities we serve and is diverse in race, color, national origin, sex, age, religion, marital status, veteran status, sexual orientation, gender identity, ancestry, national origin, or sensory, mental and physical abilities, work background, experience and education. We believe that the outcome of such diversity is our greatest strength and a matter of basic human fairness. It is to this end that we strongly encourage applications from people of color and people from any other underrepresented and historically marginalized group to apply for this position.
Legal Aid Services of Oregon (LASO) seeks a bilingual (Spanish/English) supervising attorney for its Farmworker Program. The Farmworker Program represents migrant and seasonal farm, nursery and forestry workers primarily in employment, housing, health and safety, and civil rights cases. This position is eligible for a partial remote work option. Background LASO is a non-profit organization that represents low-income clients in civil cases. LASO’s eight regional offices serve the general low-income population throughout the state and two specialized statewide programs provide services to farmworkers and representation on Native American issues. LASO is an effective, high-quality legal services program committed to advocacy strategies with the broadest possible impact on client community problems. LASO is actively working to build an inclusive organizational culture that centers on racial equity. We are committed to recruiting and retaining a diverse workforce and providing a welcoming and culturally responsive environment for our staff and clients. The Farmworker Program consists of ten staff, including attorneys and paralegal/outreach workers. Most of our clients speak Spanish and/or one of the Mesoamerican indigenous languages such as Mixteco. We emphasize areas of the law that community members tell us are most important to them and where representation and advocacy can achieve long term change. We work together with our clients to overcome the challenges they face including systemic racism, unpaid wages, poor working conditions, unsafe housing, and other forms of discrimination and retaliation for the exercise of their legal rights. We use strategies including community education, legal representation, and systemic advocacy. Responsibilities The Supervising Attorney will supervise farmworker program staff and will represent farmworkers in federal and state courts and before administrative agencies. The caseload consists primarily of employment, housing, health and safety and civil rights cases. The Supervising Attorney will also be involved in community education, including migrant labor camp visits, which may include occasional overnight travel. In addition to serving clients and supervising staff, the supervising attorney will be expected to spend substantial time working on cases or projects designed to achieve broad impact on significant problems facing agricultural workers in Oregon. Requirements We seek applicants who have:
Proven interest in and commitment to advocacy for low-income communities and other vulnerable populations;
Demonstrated understanding and commitment to anti-bias principles, cultural knowledge, cultural humility, and addressing systemic racism and other forms of oppression;
A minimum of five years of legal experience, including substantial litigation experience;
Excellent legal and interpersonal communication skills;
Membership in the Oregon bar, eligibility for reciprocity or a willingness to take the next bar exam;
A high degree of initiative and willingness to work both independently and collaboratively;
Ability to speak, read and write Spanish;
Willingness to work occasional evenings and weekends as needed to meet client needs; and
A valid driver’s license.
Salary/Benefits Compensation is based on a 35-hour work week. The salary range is $82,700 – 90,200 for 5-10 years' experience and $91,700 - $114,200 for 11-30 years' experience annually; salaries are determined by relevant work experience. An additional $4,300 to $5,700 annually is available for bilingual ability, depending on proficiency. This position also offers a full benefits package including individual and family health, vision, and dental insurance coverage; 6% employer retirement contribution; generous paid holidays, vacation, and sick leave; and paid moving expenses. Closing date Position open until filled. Review of applications to begin on September 23, 2024. Applications Send resume and letter of interest to: Brenda Bradley centraljobs@lasoregon.org Supplemental question As a part of your letter of interest, please address the following: LASO is committed to building a culturally diverse workplace centered on equity and providing an inclusive, welcoming, and culturally responsive environment for our staff and clients. How have your personal background and experiences, professional or otherwise, prepared you to contribute to our commitment to cultural responsiveness and diversity? If you require reasonable accommodation for a disability during the application/hiring process, please contact Meghan Collins, Director of Administration, at Meghan.Collins@lasoregon.org. We celebrate diversity LASO is committed to being an organization that reflects the communities we serve and is diverse in race, color, national origin, sex, age, religion, marital status, veteran status, sexual orientation, gender identity, ancestry, national origin, or sensory, mental and physical abilities, work background, experience and education. We believe that the outcome of such diversity is our greatest strength and a matter of basic human fairness. It is to this end that we strongly encourage applications from people of color and people from any other underrepresented and historically marginalized group to apply for this position.
Clark College
Can you create and maintain a welcoming and supportive environment with students of diverse multicultural, socioeconomic and academic backgrounds? Are you eager to work collaboratively to find innovative ways to improve student success? If these questions resonate with you, then we invite you to consider joining our Cuisine department. We value collaboration and are dedicated to guiding students towards the achievement of their academic and career goals.
Clark College is currently seeking to fill part-time Professional Baking Professor positions. The work schedule for these positions is Monday - Thursday 6:00 am - 1:50pm.
This part-time position is an ongoing recruitment in which applications are collected year-round. Applicants must be available to teach the daytime, evening or weekend hours. Positions will be filled as program needs arise.
At Clark, we value equity, diversity and inclusion. We are committed to growing, learning, and supporting our employees.
GENERAL FACULTY RESPONSIBILITIES:
Instruct classes utilizing techniques and knowledge of the discipline that facilitate student learning.
Participate in decision-making processes by taking part in department and college committees.
Pursue professional development.
Strive to enhance teaching and learning techniques.
Work well with people of all ages from academically, culturally, and socioeconomically diverse backgrounds.
Understand and commit to the mission of Clark College.
MINIMUM QUALIFICATIONS AND COMPETENCIES:
Associate’s degree in baking and pastry management OR equivalent industry experience.
Teaching/Industry experience in at least one (1) of the following disciplines: Viennoiserie, Artisan Bread, Cakes and tortes, or Café management in a third wave coffee shop.
Ability to work well as a member of a team.
Ability to work well with people of all ages from academically, culturally, and socioeconomically diverse backgrounds.
SALARY STATEMENT: Lecture hourly rate is $90.47, and lab hourly rate is $77.27.
APPLICATION PROCESS
Required Online Application Materials:
Clark College Online Application, including names of three (3) references
Cover letter addressing experience and qualifications for the position
Current résumé
Unofficial copy of all transcripts/certifications uploaded with the online application
Responses to the supplemental questions included in the online application.
Please apply online at www.clark.edu/jobs .
To contact Clark College Human Resources, please call (360) 992-2105 or email recruitment@clark.edu .
CONDITION OF EMPLOYMENT:
Prior to a new hire, a background check including criminal record history will be conducted which includes a sexual misconduct background check as required under RCW 28B.112.080 . Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position. Please note that upon being hired, Washington Administrative Code (WAC) and the State Board of Community and Technical Colleges (SBCTC) require a Vocational Certification plan be in place prior to the first day of classes. Under the standard specified in WAC 131-16-070 through 131-16-094 Vocational Certification is a condition of continued employment for all professional technical education personnel.
DISABILITY ACCOMMODATIONS
Upon request, accommodations are available to persons with disabilities for the application process. Contact Human Resources at (360) 992-2105 or by video phone at (360) 991-0901.
SECURITY
The security of all the members of the campus community is of vital concern to Clark College. Information regarding crime prevention advice, the authority of the Security/Safety Department, policies concerning reporting of any crimes which may occur on or near college property, and crime statistics for the most recent 3-year period may be requested from the Clark College Security/Safety Department, (360) 992-2133 or security.requests@clark.edu . The most recent Annual Security Report, written in compliance with the Clery Act, can be reviewed here: http://www.clark.edu/campus-life/student-support/security/report.php .
ELIGIBILITY VERIFICATION
If you are hired, you will need proof of identity, and documentation of U.S. citizenship or legal authorization to work.
CORRECTIONS OR EXTENDED NOTICES Corrected or extended notices will be posted online and in the Human Resources Office.
At Clark, we value equity, diversity, and inclusion. We are committed to growing, learning, and supporting our employees. Our Office of Diversity, Equity, and Inclusion (ODEI) supports individuals with their academic, personal, and professional development, as well as provides training and educational resources for all members of the college community around diversity, inclusion, power, privilege, inequity, social equity, and social justice. The college offers further professional development for our employees through opportunities such as Employee Resource Groups, Social Justice Leadership Institute, Cross Institution Faculty of Color Mentorship program, Administrators of Color Leadership Program, and Faculty and Staff of Color Conference.
Clark College values diversity and is an Equal Opportunity Employer and Educator. Protected group members are strongly encouraged to apply. Clark College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, honorably discharged veteran or military status, citizenship, immigration status or use of a trained guide dog or service animal. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). The college considers equal opportunity, affirmative action, and non-discrimination to be fundamental to the mission, vision and values of the college. All faculty and staff hired at Clark College are encouraged to embrace, continually support and enhance social equity on our campus and in our community. The college provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following person has been designated to handle inquiries regarding non-discrimination policies, Title II and Title IX, and Affirmative Action: Michelle Thomas-Jenkins, Director of Labor and Compliance, 360-992-2317, mthomas-jenkins@clark.edu , 1933 Fort Vancouver Way, Baird 142, Vancouver, Washington 98663. Clark College is a smoke-free/drug free environment. This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice.
Clark College Human Resources
September 17, 2024
24-00099
Can you create and maintain a welcoming and supportive environment with students of diverse multicultural, socioeconomic and academic backgrounds? Are you eager to work collaboratively to find innovative ways to improve student success? If these questions resonate with you, then we invite you to consider joining our Cuisine department. We value collaboration and are dedicated to guiding students towards the achievement of their academic and career goals.
Clark College is currently seeking to fill part-time Professional Baking Professor positions. The work schedule for these positions is Monday - Thursday 6:00 am - 1:50pm.
This part-time position is an ongoing recruitment in which applications are collected year-round. Applicants must be available to teach the daytime, evening or weekend hours. Positions will be filled as program needs arise.
At Clark, we value equity, diversity and inclusion. We are committed to growing, learning, and supporting our employees.
GENERAL FACULTY RESPONSIBILITIES:
Instruct classes utilizing techniques and knowledge of the discipline that facilitate student learning.
Participate in decision-making processes by taking part in department and college committees.
Pursue professional development.
Strive to enhance teaching and learning techniques.
Work well with people of all ages from academically, culturally, and socioeconomically diverse backgrounds.
Understand and commit to the mission of Clark College.
MINIMUM QUALIFICATIONS AND COMPETENCIES:
Associate’s degree in baking and pastry management OR equivalent industry experience.
Teaching/Industry experience in at least one (1) of the following disciplines: Viennoiserie, Artisan Bread, Cakes and tortes, or Café management in a third wave coffee shop.
Ability to work well as a member of a team.
Ability to work well with people of all ages from academically, culturally, and socioeconomically diverse backgrounds.
SALARY STATEMENT: Lecture hourly rate is $90.47, and lab hourly rate is $77.27.
APPLICATION PROCESS
Required Online Application Materials:
Clark College Online Application, including names of three (3) references
Cover letter addressing experience and qualifications for the position
Current résumé
Unofficial copy of all transcripts/certifications uploaded with the online application
Responses to the supplemental questions included in the online application.
Please apply online at www.clark.edu/jobs .
To contact Clark College Human Resources, please call (360) 992-2105 or email recruitment@clark.edu .
CONDITION OF EMPLOYMENT:
Prior to a new hire, a background check including criminal record history will be conducted which includes a sexual misconduct background check as required under RCW 28B.112.080 . Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position. Please note that upon being hired, Washington Administrative Code (WAC) and the State Board of Community and Technical Colleges (SBCTC) require a Vocational Certification plan be in place prior to the first day of classes. Under the standard specified in WAC 131-16-070 through 131-16-094 Vocational Certification is a condition of continued employment for all professional technical education personnel.
DISABILITY ACCOMMODATIONS
Upon request, accommodations are available to persons with disabilities for the application process. Contact Human Resources at (360) 992-2105 or by video phone at (360) 991-0901.
SECURITY
The security of all the members of the campus community is of vital concern to Clark College. Information regarding crime prevention advice, the authority of the Security/Safety Department, policies concerning reporting of any crimes which may occur on or near college property, and crime statistics for the most recent 3-year period may be requested from the Clark College Security/Safety Department, (360) 992-2133 or security.requests@clark.edu . The most recent Annual Security Report, written in compliance with the Clery Act, can be reviewed here: http://www.clark.edu/campus-life/student-support/security/report.php .
ELIGIBILITY VERIFICATION
If you are hired, you will need proof of identity, and documentation of U.S. citizenship or legal authorization to work.
CORRECTIONS OR EXTENDED NOTICES Corrected or extended notices will be posted online and in the Human Resources Office.
At Clark, we value equity, diversity, and inclusion. We are committed to growing, learning, and supporting our employees. Our Office of Diversity, Equity, and Inclusion (ODEI) supports individuals with their academic, personal, and professional development, as well as provides training and educational resources for all members of the college community around diversity, inclusion, power, privilege, inequity, social equity, and social justice. The college offers further professional development for our employees through opportunities such as Employee Resource Groups, Social Justice Leadership Institute, Cross Institution Faculty of Color Mentorship program, Administrators of Color Leadership Program, and Faculty and Staff of Color Conference.
Clark College values diversity and is an Equal Opportunity Employer and Educator. Protected group members are strongly encouraged to apply. Clark College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, honorably discharged veteran or military status, citizenship, immigration status or use of a trained guide dog or service animal. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). The college considers equal opportunity, affirmative action, and non-discrimination to be fundamental to the mission, vision and values of the college. All faculty and staff hired at Clark College are encouraged to embrace, continually support and enhance social equity on our campus and in our community. The college provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following person has been designated to handle inquiries regarding non-discrimination policies, Title II and Title IX, and Affirmative Action: Michelle Thomas-Jenkins, Director of Labor and Compliance, 360-992-2317, mthomas-jenkins@clark.edu , 1933 Fort Vancouver Way, Baird 142, Vancouver, Washington 98663. Clark College is a smoke-free/drug free environment. This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice.
Clark College Human Resources
September 17, 2024
24-00099
Commonwealth of Pennsylvania
Harrisburg, PA
THE POSITION
Do you possess exceptional investigative skills? The Pennsylvania Insurance Department, Healthcare Division, is eagerly seeking a motivated Insurance Investigator 2 to join our team of professionals. In this role, you will investigate consumer complaints to determine company and producer compliance with existing statutes and regulations. Your ability to educate consumers and respond to inquiries on matters relating to their insurance needs is key to this position. Join us in our mission to protect Pennsylvania’s insurance consumers through fair and effective regulation of the marketplace.
DESCRIPTION OF WORK
As an Insurance Investigator 2, you will review and investigate complex consumer complaints in relation to health insurance and prepare responses to complaints and inquires. You will be tasked to handle numerous telephone calls and inquiries from the public and licensees regarding various insurance regulations, statutes, adjudications, and industry trends. This position requires a detailed knowledge of insurance principles, practices, and laws. Additional duties to include but not limited to:
Communicating investigative findings and general insurance education in an unbiased manner; making sound decisions and recommendations.
Recognizing and promptly referring to management any trends and suspected violations of insurance law and/or regulation.
Being available to represent the Department at consumer events; Disaster Recovery Centers; traveling on Commonwealth business as necessary and testifying at formal hearings.
Interested in learning more? Additional details regarding this position can be found in the position description .
Work Schedule and Additional Information:
Full-time employment
Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.
Telework: You may have the opportunity to work from home (telework) full-time, 1 day per month in the office will be required. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in
Salary: In some cases, the starting salary may be non-negotiable.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
One year as an Insurance Investigator 1; or
Seven years of experience as an insurance investigator, underwriter, agent, broker or claims adjuster. College level training may be substituted on a year-for-year basis for four years of the required experience; or
An equivalent combination of experience and training.
Other Requirements:
You must meet the PA residency requirement . For more information on ways to meet PA residency requirements, follow the link and click on Residency.
You must be able to perform essential job functions.
How to Apply:
Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans’ Preference tab or contact us at ra-cs-vetpreference@pa.gov .
Telecommunications Relay Service (TRS):
711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION
Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
Your score is valid for this specific posting only.
You must provide complete and accurate information or:
your score may be lower than deserved.
you may be disqualified.
You may only apply/test once for this posting.
Your results will be provided via email.
THE POSITION
Do you possess exceptional investigative skills? The Pennsylvania Insurance Department, Healthcare Division, is eagerly seeking a motivated Insurance Investigator 2 to join our team of professionals. In this role, you will investigate consumer complaints to determine company and producer compliance with existing statutes and regulations. Your ability to educate consumers and respond to inquiries on matters relating to their insurance needs is key to this position. Join us in our mission to protect Pennsylvania’s insurance consumers through fair and effective regulation of the marketplace.
DESCRIPTION OF WORK
As an Insurance Investigator 2, you will review and investigate complex consumer complaints in relation to health insurance and prepare responses to complaints and inquires. You will be tasked to handle numerous telephone calls and inquiries from the public and licensees regarding various insurance regulations, statutes, adjudications, and industry trends. This position requires a detailed knowledge of insurance principles, practices, and laws. Additional duties to include but not limited to:
Communicating investigative findings and general insurance education in an unbiased manner; making sound decisions and recommendations.
Recognizing and promptly referring to management any trends and suspected violations of insurance law and/or regulation.
Being available to represent the Department at consumer events; Disaster Recovery Centers; traveling on Commonwealth business as necessary and testifying at formal hearings.
Interested in learning more? Additional details regarding this position can be found in the position description .
Work Schedule and Additional Information:
Full-time employment
Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.
Telework: You may have the opportunity to work from home (telework) full-time, 1 day per month in the office will be required. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in
Salary: In some cases, the starting salary may be non-negotiable.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
One year as an Insurance Investigator 1; or
Seven years of experience as an insurance investigator, underwriter, agent, broker or claims adjuster. College level training may be substituted on a year-for-year basis for four years of the required experience; or
An equivalent combination of experience and training.
Other Requirements:
You must meet the PA residency requirement . For more information on ways to meet PA residency requirements, follow the link and click on Residency.
You must be able to perform essential job functions.
How to Apply:
Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans’ Preference tab or contact us at ra-cs-vetpreference@pa.gov .
Telecommunications Relay Service (TRS):
711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION
Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
Your score is valid for this specific posting only.
You must provide complete and accurate information or:
your score may be lower than deserved.
you may be disqualified.
You may only apply/test once for this posting.
Your results will be provided via email.
