Leading Real Estate Companies of the World
Description
The Learning & Development Specialist is responsible for maintaining and enhancing our Learning Management system and programs and overseeing key administrative duties related to the successful business operations of a robust learning and development department.
This job is based in our Chicago office where we have a hybrid work arrangement.
Key responsibilities:
Learning Management System Administration
Author new and updated courses in Articulate or other course publication software, and publish courses to the LeadingRE Institute's Docebo platform
Ensure successful, process-based migration of residual systems and courses from old system to new platform.
Support day-to-day administration of member course pages, groups, and courses
Manage LMS content lifecycle from course authoring to course retirement
Provide quality assurance activities for LMS user experience/ Regularly quality check and test content, enhancements and general system functionality
Test features and courses to ensure the best technical and learning experience for members
Ensure timely and effective user support, QA inquiry response, and troubleshooting activities
Develop LMS training and engagement process documentation
Assist in the development of user surveys and other feedback mechanisms, report findings to key stakeholders
Program Support
Communicate with Members about new Institute offerings and features
Conduct LMS and program orientation sessions for new subscribers
Provide administrative support for all LeadingRE learning programs
Conduct administrative duties related to LeadingRE live and virtual events
Provide administrative support for all LeadingRE learning-based programming (Maestro, Inclusivity & Diversity Intensive, S.W.A.T. Training, Teams Mastermind, Sales Manager Bootcamp, Career Gold, Agent Accelerator, and other programs as may be developed from time to time.)
Other duties as assigned
Requirements
Strong analytical skills: ability to troubleshoot and resolve technical issues while learning new technologies quickly
Strong communication and interpersonal skills: written and verbal. Ability to communicate effectively and efficiently while fostering respectful, customer -service oriented professional relationships
Proficient in Microsoft Office (Word, Excel, PowerPoint, and Outlook)
Knowledge of Articulate or other course software preferred
Ability to thrive in a fast-paced, matrixed environment while working work effectively with all levels of management, and across all network membership brokers’ offices and users
Ability to thrive in a fast-paced, matrixed environment while working work effectively with internal management and with LeadingRE network membership
Intellectual curiosity, strong interpersonal skills, and the ability to work independently required
Education and Experience
Bachelor’s degree required
Coursework and/or certifications relating to learning management system administration preferred
A systems-oriented mindset is required, previous experience in a system support role is highly preferred
Previous administrative and/or customer service experience required
Description
The Learning & Development Specialist is responsible for maintaining and enhancing our Learning Management system and programs and overseeing key administrative duties related to the successful business operations of a robust learning and development department.
This job is based in our Chicago office where we have a hybrid work arrangement.
Key responsibilities:
Learning Management System Administration
Author new and updated courses in Articulate or other course publication software, and publish courses to the LeadingRE Institute's Docebo platform
Ensure successful, process-based migration of residual systems and courses from old system to new platform.
Support day-to-day administration of member course pages, groups, and courses
Manage LMS content lifecycle from course authoring to course retirement
Provide quality assurance activities for LMS user experience/ Regularly quality check and test content, enhancements and general system functionality
Test features and courses to ensure the best technical and learning experience for members
Ensure timely and effective user support, QA inquiry response, and troubleshooting activities
Develop LMS training and engagement process documentation
Assist in the development of user surveys and other feedback mechanisms, report findings to key stakeholders
Program Support
Communicate with Members about new Institute offerings and features
Conduct LMS and program orientation sessions for new subscribers
Provide administrative support for all LeadingRE learning programs
Conduct administrative duties related to LeadingRE live and virtual events
Provide administrative support for all LeadingRE learning-based programming (Maestro, Inclusivity & Diversity Intensive, S.W.A.T. Training, Teams Mastermind, Sales Manager Bootcamp, Career Gold, Agent Accelerator, and other programs as may be developed from time to time.)
Other duties as assigned
Requirements
Strong analytical skills: ability to troubleshoot and resolve technical issues while learning new technologies quickly
Strong communication and interpersonal skills: written and verbal. Ability to communicate effectively and efficiently while fostering respectful, customer -service oriented professional relationships
Proficient in Microsoft Office (Word, Excel, PowerPoint, and Outlook)
Knowledge of Articulate or other course software preferred
Ability to thrive in a fast-paced, matrixed environment while working work effectively with all levels of management, and across all network membership brokers’ offices and users
Ability to thrive in a fast-paced, matrixed environment while working work effectively with internal management and with LeadingRE network membership
Intellectual curiosity, strong interpersonal skills, and the ability to work independently required
Education and Experience
Bachelor’s degree required
Coursework and/or certifications relating to learning management system administration preferred
A systems-oriented mindset is required, previous experience in a system support role is highly preferred
Previous administrative and/or customer service experience required
Hawkeye Community College
Waterloo, IA
Job Summary
Are you passionate about designing effective online instruction and inspiring faculty with impactful professional development? If so, Hawkeye Community College has a great opportunity for you in the Brobst Center for Teaching and Learning.
The Brobst Center provides resources and on-going support for faculty development and innovation to enhance student learning. Support such as new faculty induction and mentoring, training and professional development that is responsive to faculty needs and student learning data, and providing tools and strategies to engage learners as well as maximize the use of instructional technology. Brobst Center staff manage the Canvas Learning Management System and also the Quality MattersTM system subscription for participating Iowa community colleges.
The Brobst Center is seeking a full-time Instructional Designer to partner with faculty subject matter experts to design and develop high-quality courses. As the Instructional Designer, you are primarily responsible for providing instructional design support to faculty focusing on online and hybrid course design. You are leveraging adult learning theory and core principles of instructional design and assessment while providing technical expertise to guide course development. This includes helping administer and support the Canvas Learning Management System and providing resources and support for faculty development and innovation to enhance student learning.
Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.
Essential Job Functions
Important responsibilities and duties may include, but are not limited to, the following:
Collaborate with faculty subject matter experts to design and develop high-quality courses using core principles of instructional design, assessment, and adult learning theory.
Incorporate the college's academic standards, online/hybrid standards, assessment goals, and other strategic initiatives into training and consultation with instructors.
Promote the effective use of current and emerging technologies into course design to promote effective instruction, increase retention, and improve student learning outcomes.
Provide instructor assistance with course design, development, and continuous improvement or redesign of courses.
Guide faculty in the process of organizing and chunking course content for online delivery.
Evaluate instructional effectiveness and recommend instructional and assessment strategies to support student learning outcomes.
Design and develop instructional materials.
Utilize quality standards to develop courses that are accessible, easy to use and navigate.
Train and support faculty with regard to accessibility compliance when designing courses.
Assist faculty with best practices in the use of Canvas and related technologies.
Provide training & support to faculty in the use of Canvas and related technologies.
Develop and maintain training materials.
Support new course or program development, including master course development.
Support the development of new competency-based courses or programs.
Administer and support the Canvas Learning Management System, including LTI and API integrations or other 3rd party technologies.
Manage Canvas feature changes and releases providing positive change management for all users.
Monitor Canvas 24/7 Tier 1 Support cases and handle cases that are escalated to ensure resolution for the student and/or faculty member involved.
Maintain the college's knowledge base documentation for Canvas 24/7 Tier 1 Support.
Monitor system usage and generate reports for institutional assessment and data-driven decision making.
Work with staff from Communication and Information Systems (CIS) to implement necessary technical changes.
Unless otherwise approved under Hawkeye’s remote work policy, regular on campus and/or onsite attendance is considered an essential function of the position.
Perform other duties as assigned.
Minimum Qualifications
Bachelor’s degree and five (5) years of relevant experience or a combination of education/certifications and experience totaling nine (9) years.
Three (3) years of experience teaching in higher education.
Knowledge and experience with developing curriculum including assignments and assessments that are aligned with student learning outcomes.
Demonstrated strong interpersonal communication skills.
Demonstrated ability to be detail-oriented and manage multiple projects simultaneously.
Skilled in Microsoft Office Suite, Google Suite applications, and video conferencing technologies.
Prior administrative experience with a Learning Management Systems (Canvas, Blackboard, D2L, etc).
Demonstrated ability to execute organization and department policies and procedures.
Demonstrated commitment to customer service and the ability to work with diverse populations as well as various areas of the college (faculty, staff, students, and general public).
Demonstrated commitment to diversity and inclusion in accordance with Hawkeye Community College’s Mission, Vision and Institutional goals.
PREFERRED QUALIFICATIONS
Masters’ degree or other credential in instructional design or related field.
Previous experience with LMS administration.
Experience with or certified facilitator role with Quality Matters.
Experience in a Community College setting.
Working Conditions
Anticipated schedule is Monday – Friday from 8am – 4:30 pm with potential for occasional evening or weekend hours.
Work is performed either in or a combination of an office setting, classroom setting and using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Sit, stand, bend, lift and move frequently during working hours. During course of day, interact with students, faculty and staff in person, by telephone and computers.
Employment Status
Full-time, exempt position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).
Application Procedure
Complete an online application at hawkeyecollege.edu/employment
Submit/upload a cover letter addressing the following:
Explain how your work experience qualifies you for this position.
Please share examples of your work providing instructional design support, faculty training and/or professional development.
Describe your experience with online course design and quality assurance standards
Submit/upload a resume.
Submit/upload 3 or more professional references with a minimum of 1 being from a current/past supervisor.
Submit an online application and all required materials by Sunday, February 26, 2023.
Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity . The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov .
If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
Job Summary
Are you passionate about designing effective online instruction and inspiring faculty with impactful professional development? If so, Hawkeye Community College has a great opportunity for you in the Brobst Center for Teaching and Learning.
The Brobst Center provides resources and on-going support for faculty development and innovation to enhance student learning. Support such as new faculty induction and mentoring, training and professional development that is responsive to faculty needs and student learning data, and providing tools and strategies to engage learners as well as maximize the use of instructional technology. Brobst Center staff manage the Canvas Learning Management System and also the Quality MattersTM system subscription for participating Iowa community colleges.
The Brobst Center is seeking a full-time Instructional Designer to partner with faculty subject matter experts to design and develop high-quality courses. As the Instructional Designer, you are primarily responsible for providing instructional design support to faculty focusing on online and hybrid course design. You are leveraging adult learning theory and core principles of instructional design and assessment while providing technical expertise to guide course development. This includes helping administer and support the Canvas Learning Management System and providing resources and support for faculty development and innovation to enhance student learning.
Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.
Essential Job Functions
Important responsibilities and duties may include, but are not limited to, the following:
Collaborate with faculty subject matter experts to design and develop high-quality courses using core principles of instructional design, assessment, and adult learning theory.
Incorporate the college's academic standards, online/hybrid standards, assessment goals, and other strategic initiatives into training and consultation with instructors.
Promote the effective use of current and emerging technologies into course design to promote effective instruction, increase retention, and improve student learning outcomes.
Provide instructor assistance with course design, development, and continuous improvement or redesign of courses.
Guide faculty in the process of organizing and chunking course content for online delivery.
Evaluate instructional effectiveness and recommend instructional and assessment strategies to support student learning outcomes.
Design and develop instructional materials.
Utilize quality standards to develop courses that are accessible, easy to use and navigate.
Train and support faculty with regard to accessibility compliance when designing courses.
Assist faculty with best practices in the use of Canvas and related technologies.
Provide training & support to faculty in the use of Canvas and related technologies.
Develop and maintain training materials.
Support new course or program development, including master course development.
Support the development of new competency-based courses or programs.
Administer and support the Canvas Learning Management System, including LTI and API integrations or other 3rd party technologies.
Manage Canvas feature changes and releases providing positive change management for all users.
Monitor Canvas 24/7 Tier 1 Support cases and handle cases that are escalated to ensure resolution for the student and/or faculty member involved.
Maintain the college's knowledge base documentation for Canvas 24/7 Tier 1 Support.
Monitor system usage and generate reports for institutional assessment and data-driven decision making.
Work with staff from Communication and Information Systems (CIS) to implement necessary technical changes.
Unless otherwise approved under Hawkeye’s remote work policy, regular on campus and/or onsite attendance is considered an essential function of the position.
Perform other duties as assigned.
Minimum Qualifications
Bachelor’s degree and five (5) years of relevant experience or a combination of education/certifications and experience totaling nine (9) years.
Three (3) years of experience teaching in higher education.
Knowledge and experience with developing curriculum including assignments and assessments that are aligned with student learning outcomes.
Demonstrated strong interpersonal communication skills.
Demonstrated ability to be detail-oriented and manage multiple projects simultaneously.
Skilled in Microsoft Office Suite, Google Suite applications, and video conferencing technologies.
Prior administrative experience with a Learning Management Systems (Canvas, Blackboard, D2L, etc).
Demonstrated ability to execute organization and department policies and procedures.
Demonstrated commitment to customer service and the ability to work with diverse populations as well as various areas of the college (faculty, staff, students, and general public).
Demonstrated commitment to diversity and inclusion in accordance with Hawkeye Community College’s Mission, Vision and Institutional goals.
PREFERRED QUALIFICATIONS
Masters’ degree or other credential in instructional design or related field.
Previous experience with LMS administration.
Experience with or certified facilitator role with Quality Matters.
Experience in a Community College setting.
Working Conditions
Anticipated schedule is Monday – Friday from 8am – 4:30 pm with potential for occasional evening or weekend hours.
Work is performed either in or a combination of an office setting, classroom setting and using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Sit, stand, bend, lift and move frequently during working hours. During course of day, interact with students, faculty and staff in person, by telephone and computers.
Employment Status
Full-time, exempt position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).
Application Procedure
Complete an online application at hawkeyecollege.edu/employment
Submit/upload a cover letter addressing the following:
Explain how your work experience qualifies you for this position.
Please share examples of your work providing instructional design support, faculty training and/or professional development.
Describe your experience with online course design and quality assurance standards
Submit/upload a resume.
Submit/upload 3 or more professional references with a minimum of 1 being from a current/past supervisor.
Submit an online application and all required materials by Sunday, February 26, 2023.
Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity . The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov .
If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
University of North Texas
Denton, Texas
Department Summary
The Center for Learning Experimentation, Application, and Research ( CLEAR ) was initially established in 1998 as a service to assist faculty with the development and delivery of distributed learning at UNT . Since that time, CLEAR has expanded services to support all types of instruction at UNT . The Center combines technology resources with expert consultation and personnel in course design/redesign, assessment, pedagogy and many other topics in an effort to provide faculty with “one-stop” support for creating quality courses – regardless of the instructional delivery method. This position supports online education
Position Overview
The Digital Accessibility Specialist assists the DSI CLEAR Compliance team, other CLEAR teams involved in online course development, and online faculty by reviewing and remediating online course content and digital materials to be ADA compliant and functionally accessible to all students, including students with disabilities.
Job Duties
Ensures that online courses designed with the assistance of CLEAR are accessible to students with a wide range of disabilities.
Performs accessibility testing and auditing of course content, which includes third-party websites, software applications, different document formats, multimedia, and Canvas content.
Writes up written remediation recommendations to faculty and staff to ensure course content follows WCAG 2.1 guidelines, is functionally accessible, and follows copyright best practices.
Works closely with the accessibility and copyright compliance team at CLEAR, as well as other units in CLEAR, to determine tasks and needs.
Delivers training to faculty, staff, and other stakeholders on campus on the accessibility of digital materials.
Works with vendors, CLEAR, and other units as needed to ensure procurement of ADA compliant products and to improve the accessibility of third-party products.
Minimum Qualifications
Bachelor’s Degree from an accredited institution of higher education.
EEO Statement
The University of North Texas System and its component institutions are committed to equal opportunity and comply with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University of North Texas System and its component institutions do not discriminate on the basis of race, color, sex, sexual orientation, gender identity, gender expression, religion, national origin, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, and employment practices.
Department Summary
The Center for Learning Experimentation, Application, and Research ( CLEAR ) was initially established in 1998 as a service to assist faculty with the development and delivery of distributed learning at UNT . Since that time, CLEAR has expanded services to support all types of instruction at UNT . The Center combines technology resources with expert consultation and personnel in course design/redesign, assessment, pedagogy and many other topics in an effort to provide faculty with “one-stop” support for creating quality courses – regardless of the instructional delivery method. This position supports online education
Position Overview
The Digital Accessibility Specialist assists the DSI CLEAR Compliance team, other CLEAR teams involved in online course development, and online faculty by reviewing and remediating online course content and digital materials to be ADA compliant and functionally accessible to all students, including students with disabilities.
Job Duties
Ensures that online courses designed with the assistance of CLEAR are accessible to students with a wide range of disabilities.
Performs accessibility testing and auditing of course content, which includes third-party websites, software applications, different document formats, multimedia, and Canvas content.
Writes up written remediation recommendations to faculty and staff to ensure course content follows WCAG 2.1 guidelines, is functionally accessible, and follows copyright best practices.
Works closely with the accessibility and copyright compliance team at CLEAR, as well as other units in CLEAR, to determine tasks and needs.
Delivers training to faculty, staff, and other stakeholders on campus on the accessibility of digital materials.
Works with vendors, CLEAR, and other units as needed to ensure procurement of ADA compliant products and to improve the accessibility of third-party products.
Minimum Qualifications
Bachelor’s Degree from an accredited institution of higher education.
EEO Statement
The University of North Texas System and its component institutions are committed to equal opportunity and comply with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University of North Texas System and its component institutions do not discriminate on the basis of race, color, sex, sexual orientation, gender identity, gender expression, religion, national origin, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, and employment practices.
