Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Gift Planning Officer – Northwest Region As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. If you share our passion for helping people, join us in this excellent career opportunity. Summary: The Gift Planning Unit at the American Red Cross seeks to secure planned gifts supporting any component of the organization’s mission and to establish the Red Cross as the charity of choice for such gifts. Reporting to the Director of Gift Planning, the Gift Planning Officer (based in Seattle) develops, designs, and implements the planned giving program for the Northwest Region of the American Red Cross (with Community Chapters currently located in Kennewick, Spokane, Bellingham, Tacoma, Bremerton and Everett), focusing on new gift commitments for the organization. This role includes identifying, qualifying, cultivating, soliciting and stewarding gift planning prospects and donors in the Region. The Gift Planning Officer will be responsible for developing strategies to increase funding capacity and maximize donor relationships. Responsibilities: Develops and manages the gift planning strategy for a portfolio of prospects throughout the Region to support Red Cross programs and services. Develop, lead, and implement strategies to substantially grow membership of the Legacy Society. Maintains and enhances a stewardship program for all planned giving donors. Raises and enhances the profile of the Legacy Society. Meet annual targets for donor visits, planned gift proposals, and new planned gift commitments. Deliver training as appropriate on gift planning to advance knowledge and foster opportunities in gift conversations and strategy development. Remain current in gift planning trends and fundraising techniques by attending meetings and conferences and participating in training programs. Provides technical assistance to help the Region increase its fundraising capacity to solicit planned and current gifts. Works with various local financial planning and estate planning associations to plan meetings that maximize the Red Cross position as the charity of choice for bequests, trusts, retirement funds, life insurance policies, and life income arrangements. Supports the reporting by the Region of all estate documents to the Office of General Counsel. Communicates with the Director of Gift Planning on a regular basis about donor and gift activity. Utilizes development prospect management system to facilitate regular reporting of donor and gift activity and to manage achievements of fundraising and personal goals. Maintains a contact management system and records, tracks, qualifies and responds to prospect inquiries in appropriate software and/or system. Qualifications: A Bachelor’s degree, or equivalent years of experience is required and an advanced degree is preferred. A minimum of five years in major gift or gift planning fundraising with successful cultivating and soliciting experience is preferred. Experience promoting and managing such programs is highly desirable. Experienced candidates from the financial, estate and/or philanthropic planning, law, and trust administration fields are encouraged to apply. Knowledge of the technical aspects of planned giving vehicles as well as an extensive knowledge of fundraising principles and techniques in a large organization is desired. Excellent written and oral communication skills, including presentation, negotiation, and strong interpersonal skills are required. Strong organization skills and good attention to detail are essential. Demonstrated tact and diplomacy in difficult or sensitive situations is essential. Knowledge of Microsoft Office is necessary. Training in PG Calc or Crescendo planned giving software is desirable. Familiarity with the Washington state markets is beneficial. Familiarity with Red Cross corporate culture is preferred. Operational flexibility to meet sudden and unpredictable business needs and a moderate amount (10-25%) of business travel are required. Must have your own transportation. The American Red Cross is a nonprofit organization that offers employees growth and development; team spirit; a competitive salary; and a comprehensive benefits package. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Dec 20, 2019
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Gift Planning Officer – Northwest Region As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. If you share our passion for helping people, join us in this excellent career opportunity. Summary: The Gift Planning Unit at the American Red Cross seeks to secure planned gifts supporting any component of the organization’s mission and to establish the Red Cross as the charity of choice for such gifts. Reporting to the Director of Gift Planning, the Gift Planning Officer (based in Seattle) develops, designs, and implements the planned giving program for the Northwest Region of the American Red Cross (with Community Chapters currently located in Kennewick, Spokane, Bellingham, Tacoma, Bremerton and Everett), focusing on new gift commitments for the organization. This role includes identifying, qualifying, cultivating, soliciting and stewarding gift planning prospects and donors in the Region. The Gift Planning Officer will be responsible for developing strategies to increase funding capacity and maximize donor relationships. Responsibilities: Develops and manages the gift planning strategy for a portfolio of prospects throughout the Region to support Red Cross programs and services. Develop, lead, and implement strategies to substantially grow membership of the Legacy Society. Maintains and enhances a stewardship program for all planned giving donors. Raises and enhances the profile of the Legacy Society. Meet annual targets for donor visits, planned gift proposals, and new planned gift commitments. Deliver training as appropriate on gift planning to advance knowledge and foster opportunities in gift conversations and strategy development. Remain current in gift planning trends and fundraising techniques by attending meetings and conferences and participating in training programs. Provides technical assistance to help the Region increase its fundraising capacity to solicit planned and current gifts. Works with various local financial planning and estate planning associations to plan meetings that maximize the Red Cross position as the charity of choice for bequests, trusts, retirement funds, life insurance policies, and life income arrangements. Supports the reporting by the Region of all estate documents to the Office of General Counsel. Communicates with the Director of Gift Planning on a regular basis about donor and gift activity. Utilizes development prospect management system to facilitate regular reporting of donor and gift activity and to manage achievements of fundraising and personal goals. Maintains a contact management system and records, tracks, qualifies and responds to prospect inquiries in appropriate software and/or system. Qualifications: A Bachelor’s degree, or equivalent years of experience is required and an advanced degree is preferred. A minimum of five years in major gift or gift planning fundraising with successful cultivating and soliciting experience is preferred. Experience promoting and managing such programs is highly desirable. Experienced candidates from the financial, estate and/or philanthropic planning, law, and trust administration fields are encouraged to apply. Knowledge of the technical aspects of planned giving vehicles as well as an extensive knowledge of fundraising principles and techniques in a large organization is desired. Excellent written and oral communication skills, including presentation, negotiation, and strong interpersonal skills are required. Strong organization skills and good attention to detail are essential. Demonstrated tact and diplomacy in difficult or sensitive situations is essential. Knowledge of Microsoft Office is necessary. Training in PG Calc or Crescendo planned giving software is desirable. Familiarity with the Washington state markets is beneficial. Familiarity with Red Cross corporate culture is preferred. Operational flexibility to meet sudden and unpredictable business needs and a moderate amount (10-25%) of business travel are required. Must have your own transportation. The American Red Cross is a nonprofit organization that offers employees growth and development; team spirit; a competitive salary; and a comprehensive benefits package. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you! We have an opening on our North Carolina Donor Recruitment team in the counties to the West and South of Charlotte for an outside Sales Representative in Donor Recruitment who is responsible for working with blood drive coordinators and donor groups to achieve blood collection targets for area blood drives. The main collection counties consist of Gaston, Cleveland, York, Chester and Cherokee. As an employee at the American Red Cross, you could be on the front lines making a positive impact on our community. Join our non-profit organization, where your heart and mind go to work! JOB SUMMARY: Plan and implement effective strategies to recruit, retain and manage sponsor organizations and relationships to achieve established blood collection goals. Develop potential Sponsor leads. Educate Sponsor chairpersons and recruitment committees in organizational requirements. Provide ongoing support to Sponsors and implement appropriate special donor recruitment programs. QUALIFICATIONS: Bachelor's degree in marketing, sales, communications or equivalent combination of related education and experience required. Minimum one year related experience required. Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Good organizational skills and the ability to handle multiple priorities effectively are required. Excellent oral and written communications skills, including training and presentation skills is required. A current valid driver's license and good driving record is required. In this position, you can expect a salary in the Mid-high 45k base range + monthly incentives as well as a vehicle stipend (as use of your personal vehicle is required). *LI-POST Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Dec 20, 2019
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you! We have an opening on our North Carolina Donor Recruitment team in the counties to the West and South of Charlotte for an outside Sales Representative in Donor Recruitment who is responsible for working with blood drive coordinators and donor groups to achieve blood collection targets for area blood drives. The main collection counties consist of Gaston, Cleveland, York, Chester and Cherokee. As an employee at the American Red Cross, you could be on the front lines making a positive impact on our community. Join our non-profit organization, where your heart and mind go to work! JOB SUMMARY: Plan and implement effective strategies to recruit, retain and manage sponsor organizations and relationships to achieve established blood collection goals. Develop potential Sponsor leads. Educate Sponsor chairpersons and recruitment committees in organizational requirements. Provide ongoing support to Sponsors and implement appropriate special donor recruitment programs. QUALIFICATIONS: Bachelor's degree in marketing, sales, communications or equivalent combination of related education and experience required. Minimum one year related experience required. Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Good organizational skills and the ability to handle multiple priorities effectively are required. Excellent oral and written communications skills, including training and presentation skills is required. A current valid driver's license and good driving record is required. In this position, you can expect a salary in the Mid-high 45k base range + monthly incentives as well as a vehicle stipend (as use of your personal vehicle is required). *LI-POST Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Job Description Join the Red Cross Biomed Team! If you’re looking to help save lives and contribute to the mission of one of the nation’s most respected humanitarian organizations, consider a career in biomedical services at the American Red Cross. As a Red Cross employee, you’ll have opportunities to grow your career and be recognized and rewarded for your efforts. Most importantly, you’ll work alongside dedicated individuals like yourself who live the values of our organization every day. Join us for a career that will motivate you to be your very best. The American Red Cross is proud to be one of the Top-Rated Workplaces: Best Non-Profits and Top-Rated Workplaces: Veterans based on rankings and reviews on Indeed. Learn more about the life-saving impact our employees have in their communities in this short video: https://www.youtube.com/watch?v=3_KWUxff_cg Location: Southwest Charlotte, NC (28273) Standard Schedule: Sunday 11:30am – 8:00pm, Monday thru Thursday 12:00pm – 8:30pm (40 hours) Training Schedule: Monday thru Friday 9:00am – 5:30pm (40 hours) Training length : 6 weeks Start Date: January 6, 2020 This position offers a base pay + bonus eligibility, shift premium, a comprehensive benefits package and vacation accrual begins after 90 days of employment. Requirements: Must be able to commit to 90 days of uninterrupted employment. (100% attendance required) Must be able to commit to the standard schedule referenced above. High school diploma or equivalent required (GED). Minimum two years or more of telemarketing, customer service or call center experience (inbound or outbound) is required. Prior sales, telerecruitment, fundraising or negotiation experience is a plus Proficient in using multiple computer applications simultaneously in a fast-paced environment to quickly and efficiently meet donor service needs. Proven persuasion skills Excellent customer service and problem-solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast-paced call center environment is required. Desire to advocate and learn more about blood donations with an interest in promoting upwards. Must pass Service Agent I training and applicable assessments to move onto Service Agent II training. Responsibilities: Perform outbound calling to specialized donors using a dialer system & specialized scripting to recruit for new or repeat blood donations or to cross-sell to new donation procedure. Use information from multiple computer systems simultaneously to target appropriate blood drives for donor, update donor records as needed and to record outcomes of calls. Schedule appointments while providing positive service experience to maximize donor show rates. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. May develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. Provide back up support to inbound team. Investigates and responds to inquiries on an ongoing basis. Perform other related duties as assigned. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ** This is a sourcing requisition that is used to identify potential candidates for several similar positions currently vacant. If you are contacted by a member of the Talent Acquisition Team, you may be directed to apply to a specific, active job opportunity. The candidate profile you build for this requisition can be used to apply for other American Red Cross opportunities. *LI-POST Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Dec 20, 2019
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Job Description Join the Red Cross Biomed Team! If you’re looking to help save lives and contribute to the mission of one of the nation’s most respected humanitarian organizations, consider a career in biomedical services at the American Red Cross. As a Red Cross employee, you’ll have opportunities to grow your career and be recognized and rewarded for your efforts. Most importantly, you’ll work alongside dedicated individuals like yourself who live the values of our organization every day. Join us for a career that will motivate you to be your very best. The American Red Cross is proud to be one of the Top-Rated Workplaces: Best Non-Profits and Top-Rated Workplaces: Veterans based on rankings and reviews on Indeed. Learn more about the life-saving impact our employees have in their communities in this short video: https://www.youtube.com/watch?v=3_KWUxff_cg Location: Southwest Charlotte, NC (28273) Standard Schedule: Sunday 11:30am – 8:00pm, Monday thru Thursday 12:00pm – 8:30pm (40 hours) Training Schedule: Monday thru Friday 9:00am – 5:30pm (40 hours) Training length : 6 weeks Start Date: January 6, 2020 This position offers a base pay + bonus eligibility, shift premium, a comprehensive benefits package and vacation accrual begins after 90 days of employment. Requirements: Must be able to commit to 90 days of uninterrupted employment. (100% attendance required) Must be able to commit to the standard schedule referenced above. High school diploma or equivalent required (GED). Minimum two years or more of telemarketing, customer service or call center experience (inbound or outbound) is required. Prior sales, telerecruitment, fundraising or negotiation experience is a plus Proficient in using multiple computer applications simultaneously in a fast-paced environment to quickly and efficiently meet donor service needs. Proven persuasion skills Excellent customer service and problem-solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast-paced call center environment is required. Desire to advocate and learn more about blood donations with an interest in promoting upwards. Must pass Service Agent I training and applicable assessments to move onto Service Agent II training. Responsibilities: Perform outbound calling to specialized donors using a dialer system & specialized scripting to recruit for new or repeat blood donations or to cross-sell to new donation procedure. Use information from multiple computer systems simultaneously to target appropriate blood drives for donor, update donor records as needed and to record outcomes of calls. Schedule appointments while providing positive service experience to maximize donor show rates. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. May develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. Provide back up support to inbound team. Investigates and responds to inquiries on an ongoing basis. Perform other related duties as assigned. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ** This is a sourcing requisition that is used to identify potential candidates for several similar positions currently vacant. If you are contacted by a member of the Talent Acquisition Team, you may be directed to apply to a specific, active job opportunity. The candidate profile you build for this requisition can be used to apply for other American Red Cross opportunities. *LI-POST Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Mobile Phlebotomist – Paid Phlebotomy Training Job Summary Are you seeking a full-time opportunity that makes a difference? Are you passionate about meeting new people? Do you want to have an impact in your community, across the country, and around the world? If your answer is “yes”, then we invite you to become a Phlebotomist/Mobile Driver for the American Red Cross! From transporting and setting up blood collection equipment at work sites, to drawing blood from donors, as a Phlebotomist/Mobile Driver with the American Red Cross you will work all aspects of blood drives at schools, offices & churches throughout Charlotte and the surrounding areas. No experience necessary —our paid training is a mix of classroom instruction and field practice. To learn more about this role, watch this short video: A life-saving mission. A life-changing career. Join us. Phlebotomist/Mobile Driver Job Responsibilities Balance production, donor care & quality requirements to meet daily blood collection goals Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation Be detail oriented all day, every day, to ensure that the blood you collect meets regulatory requirements and can be safely transfused Remain flexible to work a highly variable schedule that includes early start times, late end times, weekends & holidays to meet the needs of our blood drive sponsors and donors. Take care of your team members – show up for every shift and give 100% while you’re there Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again Interact in a positive, proactive and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times The aforementioned responsibilities of the Phlebotomist/Mobile Driver describe the general nature and level of work and are not an exhaustive list. Phlebotomist/Mobile Driver Job Qualifications High school diploma or equivalent required Customer service experience, effective verbal communication, and public relations skills are required Experience driving large vehicles strongly preferred Ability to load, drive and unload vehicles with or without reasonable accommodation Medical assistant or phlebotomy training preferred but not required A current, valid driver's license and good driving record is required Basic computer skills are desirable DOT certification may be required in some locations. If required, must pass applicable DOT physical and related requirements and be able to possess or obtain a medical certification of at least one-year duration Physical requirements may include the ability to lift up to 50 lbs., occasionally physically assisting donors experiencing an adverse reaction, as well as pushing or pulling heavy weights up and down ramps and stairs (potentially up to 250 lbs in weight and with up to 75-degree angles ). Physical requirements may be performed in adverse weather conditions. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive. This involves loading/unloading of vehicles, pushing carts up to 250 lbs, setting up beds and handling many totes containing equipment and snacks for the donors. Flexibility to work long, irregular hours and frequent schedule changes is required Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Dec 20, 2019
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Mobile Phlebotomist – Paid Phlebotomy Training Job Summary Are you seeking a full-time opportunity that makes a difference? Are you passionate about meeting new people? Do you want to have an impact in your community, across the country, and around the world? If your answer is “yes”, then we invite you to become a Phlebotomist/Mobile Driver for the American Red Cross! From transporting and setting up blood collection equipment at work sites, to drawing blood from donors, as a Phlebotomist/Mobile Driver with the American Red Cross you will work all aspects of blood drives at schools, offices & churches throughout Charlotte and the surrounding areas. No experience necessary —our paid training is a mix of classroom instruction and field practice. To learn more about this role, watch this short video: A life-saving mission. A life-changing career. Join us. Phlebotomist/Mobile Driver Job Responsibilities Balance production, donor care & quality requirements to meet daily blood collection goals Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation Be detail oriented all day, every day, to ensure that the blood you collect meets regulatory requirements and can be safely transfused Remain flexible to work a highly variable schedule that includes early start times, late end times, weekends & holidays to meet the needs of our blood drive sponsors and donors. Take care of your team members – show up for every shift and give 100% while you’re there Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again Interact in a positive, proactive and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times The aforementioned responsibilities of the Phlebotomist/Mobile Driver describe the general nature and level of work and are not an exhaustive list. Phlebotomist/Mobile Driver Job Qualifications High school diploma or equivalent required Customer service experience, effective verbal communication, and public relations skills are required Experience driving large vehicles strongly preferred Ability to load, drive and unload vehicles with or without reasonable accommodation Medical assistant or phlebotomy training preferred but not required A current, valid driver's license and good driving record is required Basic computer skills are desirable DOT certification may be required in some locations. If required, must pass applicable DOT physical and related requirements and be able to possess or obtain a medical certification of at least one-year duration Physical requirements may include the ability to lift up to 50 lbs., occasionally physically assisting donors experiencing an adverse reaction, as well as pushing or pulling heavy weights up and down ramps and stairs (potentially up to 250 lbs in weight and with up to 75-degree angles ). Physical requirements may be performed in adverse weather conditions. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive. This involves loading/unloading of vehicles, pushing carts up to 250 lbs, setting up beds and handling many totes containing equipment and snacks for the donors. Flexibility to work long, irregular hours and frequent schedule changes is required Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Join the Red Cross Biomed Team! If you’re looking to help save lives and contribute to the mission of one of the nation’s most respected humanitarian organizations, consider a career in biomedical services at the American Red Cross. As a Red Cross employee, you’ll have opportunities to grow your career and be recognized and rewarded for your efforts. Most importantly, you’ll work alongside dedicated individuals like yourself who live the values of our organization every day. Join us for a career that will motivate you to be your very best. The American Red Cross is proud to be one of the Top-Rated Workplaces: Best Non-Profits and Top-Rated Workplaces: Veterans based on rankings and reviews on Indeed. Learn more about the life-saving impact our employees have in their communities in this short video: https://www.youtube.com/watch?v=3_KWUxff_cg Location: Southwest Charlotte, NC (28273) Standard Schedule (Post Training): Sun thru Thurs: Sunday 11:30am – 8:00pm, Monday thru Thursday 12:00pm – 8:30pm (40 hours) Training Schedule: Monday thru Friday 9:00am - 5:30pm (2 weeks) Start Date(s): Monday, January 6th and Monday, January 27th This position offers a base pay + bonus eligibility, shift premium, a comprehensive benefits package and vacation accrual begins after 90 days of employment. Requirements: Must be able to commit to 90 days of uninterrupted employment. (100% attendance required) Must be able to commit to the standard schedule referenced above. High school diploma or equivalent required (GED). Minimum one year of telemarketing, customer service or call center experience (inbound or outbound) is required. Prior sales, telerecruitment, fundraising or negotiation experience is a plus Proficient in using multiple computer applications simultaneously in a fast-paced environment to quickly and efficiently meet donor service needs. Excellent customer service and problem-solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast-paced call center environment is required. Desire to advocate and learn more about blood donations with an interest in promoting upwards. Responsibilities: Contact blood donors by telephone using a dialer system to recruit for blood donation. Use information from multiple computer systems simultaneously to target appropriate blood drives for donor, update donor records as needed and to record outcomes of calls. Schedule appointments while providing positive service experience to maximize donor show rates. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. May develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. Respond to or transfer inbound calls to the appropriate party. Perform other related duties as assigned. May coordinate support of community and business donor groups to assure a positive image of the ARCBS. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ** This is a sourcing requisition that is used to identify potential candidates for several similar positions currently vacant. If you are contacted by a member of the Talent Acquisition Team, you may be directed to apply to a specific, active job opportunity. The candidate profile you build for this requisition can be used to apply for other American Red Cross opportunities. *LI-POST Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Dec 20, 2019
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Join the Red Cross Biomed Team! If you’re looking to help save lives and contribute to the mission of one of the nation’s most respected humanitarian organizations, consider a career in biomedical services at the American Red Cross. As a Red Cross employee, you’ll have opportunities to grow your career and be recognized and rewarded for your efforts. Most importantly, you’ll work alongside dedicated individuals like yourself who live the values of our organization every day. Join us for a career that will motivate you to be your very best. The American Red Cross is proud to be one of the Top-Rated Workplaces: Best Non-Profits and Top-Rated Workplaces: Veterans based on rankings and reviews on Indeed. Learn more about the life-saving impact our employees have in their communities in this short video: https://www.youtube.com/watch?v=3_KWUxff_cg Location: Southwest Charlotte, NC (28273) Standard Schedule (Post Training): Sun thru Thurs: Sunday 11:30am – 8:00pm, Monday thru Thursday 12:00pm – 8:30pm (40 hours) Training Schedule: Monday thru Friday 9:00am - 5:30pm (2 weeks) Start Date(s): Monday, January 6th and Monday, January 27th This position offers a base pay + bonus eligibility, shift premium, a comprehensive benefits package and vacation accrual begins after 90 days of employment. Requirements: Must be able to commit to 90 days of uninterrupted employment. (100% attendance required) Must be able to commit to the standard schedule referenced above. High school diploma or equivalent required (GED). Minimum one year of telemarketing, customer service or call center experience (inbound or outbound) is required. Prior sales, telerecruitment, fundraising or negotiation experience is a plus Proficient in using multiple computer applications simultaneously in a fast-paced environment to quickly and efficiently meet donor service needs. Excellent customer service and problem-solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast-paced call center environment is required. Desire to advocate and learn more about blood donations with an interest in promoting upwards. Responsibilities: Contact blood donors by telephone using a dialer system to recruit for blood donation. Use information from multiple computer systems simultaneously to target appropriate blood drives for donor, update donor records as needed and to record outcomes of calls. Schedule appointments while providing positive service experience to maximize donor show rates. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. May develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. Respond to or transfer inbound calls to the appropriate party. Perform other related duties as assigned. May coordinate support of community and business donor groups to assure a positive image of the ARCBS. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ** This is a sourcing requisition that is used to identify potential candidates for several similar positions currently vacant. If you are contacted by a member of the Talent Acquisition Team, you may be directed to apply to a specific, active job opportunity. The candidate profile you build for this requisition can be used to apply for other American Red Cross opportunities. *LI-POST Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Regional Chief Operating Officer, Greater Carolinas Region As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. If you share our passion for helping people, join us in this excellent career opportunity. We are seeking a Regional Chief Operating Officer for our Carolinas Region, based in Charlotte, North Carolina. Reporting to the Regional Executive, the Regional Chief Operating Officer serves as a member of the Regional Senior Management Team. Ensures organizational effectiveness by providing leadership, vision and strategic planning. Directs, administers and coordinates the Region’s organizational and business activities to ensure goals, priorities and timelines as established by the National Organization and the Regional Executive are met. Supervises four or more Executive Directors, Business Operations and Region administrative staff and all Community Services Programs that exist in the Region. Is responsible for all regional administrative functions. Is the liaison with consolidated back-office functions at NHQ (e.g. Finance, HR, IT, Fleet Management, Real Estate, Facilities Management, Risk Management) and ensures the Region’s responsibilities correlating to these functions are accomplished. Responsibilities: 1. Staff Management: Responsible for personnel management of four or more Executive Directors, the Business Operations Manager/Coordinator, regional administrative and facilities/fleet management staff, community services programs staff. Serves as coach and mentor to management, employees and volunteers in these areas throughout the Region. Demonstrated commitment to professional development for self and all volunteers/employees working in Operations. 2. Financial & Reporting: Provides ongoing analysis, monitoring and forecasting for Region. Interprets financial reports for chapter boards and executives as needed. In collaboration with NHQ Finance unit, ensures fiduciary responsibility, sound financial management and accountability for contributions, income and all other Red Cross assets. In collaboration with the Regional Executive and Regional Chief Development Officer (RCDO), provides support for the analysis, monitoring and forecasting of the fundraising budget. Ensures that the Region is in compliance and meeting all corporate requirements including performance management and reporting. Reporting includes FOCIS, United Way, grant(s) reporting, finance reports and other data as required. 3. Consolidated functions: Serves as the regional liaison with National Headquarters consolidated functions (i.e. Finance, Human Resources, Information Technology, Real Estate, Facilities/Fleet Management, Risk Management, Office of General Counsel, etc.) and ensures that the Region’s responsibilities related to carrying out those functions in the Region are accomplished. 4. Service Delivery Liaison and Program Management Oversight: On behalf of the Regional Executive, may serve as the regional liaison ensuring that a collaborative partnership is maintained with PHSS and Biomed to ensure a One Red Cross approach to service delivery within the Region. Responsible for personnel management, program development, operations, revenue and expense targets for all Community Service programs. Facilitates the planning process including all stakeholders in the event a community service program is transitioned from the Red Cross to another organization. 5. Support Function Oversight for: •Fleet Management: Oversees the Region’s fleet to ensure the upkeep and safe operations of all vehicles and trailers. Works within National and PHH guidelines. Manages the turnover of the fleet through the capital budget following ARC guidelines for age and mileage. •Facilities Management: In collaboration with NHQ Real Estate Services (RES) ensures that real estate transactions related to leasing/subleasing, selling/purchasing are carried out in accordance with established policies/procedures. Ensures maintenance of building/grounds for all facilities within the Region. When other organizational units (PHSS, BioMed, NHQ) share space in any of the regional facilities, manages the relationships and facility issues with these business partners. •Human Resources: Serves as the Region’s liaison with Human Resources to ensure that ARC policies & procedures are supported region-wide. Supports the on-boarding of new staff including completion of regulatory requirements, authorized equipment and access •Information Systems: Serves as the Region’s liaison with IT to ensure that hardware, software, phones and phone systems meet ARC minimum standards and are operational. •Continuity of Operations: Ensures Continuity of Operations (COOP) plans are in place and updated for all facilities within the region. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Qualifications Education: Bachelor’s degree in Business, Finance, non-profit administration or similar field required. MBA or equivalent a plus. Experience: Minimum 5 years of experience with at least 3 years in a non-profit or service organization preferred. Previous ARC experience desirable. Management Experience: Minimum 5 years directly related management/supervisory experience. Skills and Abilities: Ability to plan, prioritize and organize work to maximize team performance and meet customer expectations. Excellent organizational skills and ability to work with attention to detail. Strong project management skills. Strong interpersonal skills and the ability to create and maintain collaborative work relationships within the organization and with external stakeholders. Refined critical thinking, analysis and problem solving skills and the ability to establish and adjust to current and emerging priorities and negotiate multiple complex activities. Other: Proficient with MS Office software, including Word, Excel, PowerPoint and Outlook. Strong knowledge of federal, state and local employment laws. Travel: Travel is required throughout the Region. Some out-of-region travel may also be required. *LI-MM1 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Dec 20, 2019
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Regional Chief Operating Officer, Greater Carolinas Region As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. If you share our passion for helping people, join us in this excellent career opportunity. We are seeking a Regional Chief Operating Officer for our Carolinas Region, based in Charlotte, North Carolina. Reporting to the Regional Executive, the Regional Chief Operating Officer serves as a member of the Regional Senior Management Team. Ensures organizational effectiveness by providing leadership, vision and strategic planning. Directs, administers and coordinates the Region’s organizational and business activities to ensure goals, priorities and timelines as established by the National Organization and the Regional Executive are met. Supervises four or more Executive Directors, Business Operations and Region administrative staff and all Community Services Programs that exist in the Region. Is responsible for all regional administrative functions. Is the liaison with consolidated back-office functions at NHQ (e.g. Finance, HR, IT, Fleet Management, Real Estate, Facilities Management, Risk Management) and ensures the Region’s responsibilities correlating to these functions are accomplished. Responsibilities: 1. Staff Management: Responsible for personnel management of four or more Executive Directors, the Business Operations Manager/Coordinator, regional administrative and facilities/fleet management staff, community services programs staff. Serves as coach and mentor to management, employees and volunteers in these areas throughout the Region. Demonstrated commitment to professional development for self and all volunteers/employees working in Operations. 2. Financial & Reporting: Provides ongoing analysis, monitoring and forecasting for Region. Interprets financial reports for chapter boards and executives as needed. In collaboration with NHQ Finance unit, ensures fiduciary responsibility, sound financial management and accountability for contributions, income and all other Red Cross assets. In collaboration with the Regional Executive and Regional Chief Development Officer (RCDO), provides support for the analysis, monitoring and forecasting of the fundraising budget. Ensures that the Region is in compliance and meeting all corporate requirements including performance management and reporting. Reporting includes FOCIS, United Way, grant(s) reporting, finance reports and other data as required. 3. Consolidated functions: Serves as the regional liaison with National Headquarters consolidated functions (i.e. Finance, Human Resources, Information Technology, Real Estate, Facilities/Fleet Management, Risk Management, Office of General Counsel, etc.) and ensures that the Region’s responsibilities related to carrying out those functions in the Region are accomplished. 4. Service Delivery Liaison and Program Management Oversight: On behalf of the Regional Executive, may serve as the regional liaison ensuring that a collaborative partnership is maintained with PHSS and Biomed to ensure a One Red Cross approach to service delivery within the Region. Responsible for personnel management, program development, operations, revenue and expense targets for all Community Service programs. Facilitates the planning process including all stakeholders in the event a community service program is transitioned from the Red Cross to another organization. 5. Support Function Oversight for: •Fleet Management: Oversees the Region’s fleet to ensure the upkeep and safe operations of all vehicles and trailers. Works within National and PHH guidelines. Manages the turnover of the fleet through the capital budget following ARC guidelines for age and mileage. •Facilities Management: In collaboration with NHQ Real Estate Services (RES) ensures that real estate transactions related to leasing/subleasing, selling/purchasing are carried out in accordance with established policies/procedures. Ensures maintenance of building/grounds for all facilities within the Region. When other organizational units (PHSS, BioMed, NHQ) share space in any of the regional facilities, manages the relationships and facility issues with these business partners. •Human Resources: Serves as the Region’s liaison with Human Resources to ensure that ARC policies & procedures are supported region-wide. Supports the on-boarding of new staff including completion of regulatory requirements, authorized equipment and access •Information Systems: Serves as the Region’s liaison with IT to ensure that hardware, software, phones and phone systems meet ARC minimum standards and are operational. •Continuity of Operations: Ensures Continuity of Operations (COOP) plans are in place and updated for all facilities within the region. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Qualifications Education: Bachelor’s degree in Business, Finance, non-profit administration or similar field required. MBA or equivalent a plus. Experience: Minimum 5 years of experience with at least 3 years in a non-profit or service organization preferred. Previous ARC experience desirable. Management Experience: Minimum 5 years directly related management/supervisory experience. Skills and Abilities: Ability to plan, prioritize and organize work to maximize team performance and meet customer expectations. Excellent organizational skills and ability to work with attention to detail. Strong project management skills. Strong interpersonal skills and the ability to create and maintain collaborative work relationships within the organization and with external stakeholders. Refined critical thinking, analysis and problem solving skills and the ability to establish and adjust to current and emerging priorities and negotiate multiple complex activities. Other: Proficient with MS Office software, including Word, Excel, PowerPoint and Outlook. Strong knowledge of federal, state and local employment laws. Travel: Travel is required throughout the Region. Some out-of-region travel may also be required. *LI-MM1 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Summary: Respond to and provide appropriate donor care to blood donors who have suffered an injury or had a reaction during or following a blood donation. Performs MD designee review and final quality evaluation of donor complication cases. Identifies need to gain control of components from donors with certain complications that could affect recipient safety. May answer questions regarding donor eligibility and customer concerns. Maintain Blood Services records in accordance with ARCBS directives and FDA, state and federal regulations. Research records to retrieve requested information. Work in a collaborative team environment to meet operational objectives while advancing donor and recipient safety. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations. Shift: 2nd Shift Sun-Thurs 3pm-11:30pm OR Tues-Sat 3pm-11:30pm Qualifications Certification as Registered Nurse (RN), Licensed Practical Nurse (LPN) or Medical Laboratory Professional (MT or MLT) is required. Minimum one year of related experience in patient care, blood collections or patient testing is required. Prior blood banking or similar customer service experience preferred. Excellent written and verbal skills and ability to probe donors to elicit a complete and accurate health history is required. Intermediate to advanced level computer skills with Microsoft Office applications in a Windows environment is required. Responsibilities Manage donor complications arising from the donation process. Provide appropriate care for donors reporting complications from their donation. Take appropriate and timely product action in response to additional information provided by donors. Provide timely, accurate and helpful answers to donors and staff regarding donor eligibility, complaints and concerns. Communicate directly with donors to ensure proper care and resolution of complication. Ask probing questions to ensure facts of case are known and to provide correct care for donor. Manage donor complication cases to resolution and timely closure. Perform medical director/designee review and final quality review for donor complication cases. Identify, control and retrieve suspect products (includes gaining control, product retrieval, consignee notification, tracking responses from consignees, case review and managing cases through closure). Investigate discrepancies in donor records. Correct, update and verify changes to donor records to ensure appropriate entry and confidential handling of donor data. Identify and control impacted suspect products resulting from changes. Monitor security to ensure only authorized personnel have access to confidential donor records. Prepare and provide reports for regions and BHQ regarding donor complication cases as required. Perform all necessary tasks according to procedure and within established time frames. Perform other related duties as necessary to maintain the team workflow. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Dec 20, 2019
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Summary: Respond to and provide appropriate donor care to blood donors who have suffered an injury or had a reaction during or following a blood donation. Performs MD designee review and final quality evaluation of donor complication cases. Identifies need to gain control of components from donors with certain complications that could affect recipient safety. May answer questions regarding donor eligibility and customer concerns. Maintain Blood Services records in accordance with ARCBS directives and FDA, state and federal regulations. Research records to retrieve requested information. Work in a collaborative team environment to meet operational objectives while advancing donor and recipient safety. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations. Shift: 2nd Shift Sun-Thurs 3pm-11:30pm OR Tues-Sat 3pm-11:30pm Qualifications Certification as Registered Nurse (RN), Licensed Practical Nurse (LPN) or Medical Laboratory Professional (MT or MLT) is required. Minimum one year of related experience in patient care, blood collections or patient testing is required. Prior blood banking or similar customer service experience preferred. Excellent written and verbal skills and ability to probe donors to elicit a complete and accurate health history is required. Intermediate to advanced level computer skills with Microsoft Office applications in a Windows environment is required. Responsibilities Manage donor complications arising from the donation process. Provide appropriate care for donors reporting complications from their donation. Take appropriate and timely product action in response to additional information provided by donors. Provide timely, accurate and helpful answers to donors and staff regarding donor eligibility, complaints and concerns. Communicate directly with donors to ensure proper care and resolution of complication. Ask probing questions to ensure facts of case are known and to provide correct care for donor. Manage donor complication cases to resolution and timely closure. Perform medical director/designee review and final quality review for donor complication cases. Identify, control and retrieve suspect products (includes gaining control, product retrieval, consignee notification, tracking responses from consignees, case review and managing cases through closure). Investigate discrepancies in donor records. Correct, update and verify changes to donor records to ensure appropriate entry and confidential handling of donor data. Identify and control impacted suspect products resulting from changes. Monitor security to ensure only authorized personnel have access to confidential donor records. Prepare and provide reports for regions and BHQ regarding donor complication cases as required. Perform all necessary tasks according to procedure and within established time frames. Perform other related duties as necessary to maintain the team workflow. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Summary: Respond to and provide appropriate donor care to blood donors who have suffered an injury or had a reaction during or following a blood donation. Performs MD designee review and final quality evaluation of donor complication cases. Identifies need to gain control of components from donors with certain complications that could affect recipient safety. May answer questions regarding donor eligibility and customer concerns. Maintain Blood Services records in accordance with ARCBS directives and FDA, state and federal regulations. Research records to retrieve requested information. Work in a collaborative team environment to meet operational objectives while advancing donor and recipient safety. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations. Shift: 2nd Shift Tues-Sat 3pm-11:30pm Responsibilities Manage donor complications arising from the donation process. Provide appropriate care for donors reporting complications from their donation. Take appropriate and timely product action in response to additional information provided by donors. Provide timely, accurate and helpful answers to donors and staff regarding donor eligibility, complaints and concerns. Communicate directly with donors to ensure proper care and resolution of complication. Ask probing questions to ensure facts of case are known and to provide correct care for donor. Manage donor complication cases to resolution and timely closure. Perform medical director/designee review and final quality review for donor complication cases. Identify, control and retrieve suspect products (includes gaining control, product retrieval, consignee notification, tracking responses from consignees, case review and managing cases through closure). Investigate discrepancies in donor records. Correct, update and verify changes to donor records to ensure appropriate entry and confidential handling of donor data. Identify and control impacted suspect products resulting from changes. Monitor security to ensure only authorized personnel have access to confidential donor records. Prepare and provide reports for regions and BHQ regarding donor complication cases as required. Perform all necessary tasks according to procedure and within established time frames. Perform other related duties as necessary to maintain the team workflow. Qualifications Certification as Registered Nurse (RN), Licensed Practical Nurse (LPN) or Medical Laboratory Professional (MT or MLT) is required. Minimum one year of related experience in patient care, blood collections or patient testing is required. Prior blood banking or similar customer service experience preferred. Excellent written and verbal skills and ability to probe donors to elicit a complete and accurate health history is required. Intermediate to advanced level computer skills with Microsoft Office applications in a Windows environment is required. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Oct 31, 2019
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Summary: Respond to and provide appropriate donor care to blood donors who have suffered an injury or had a reaction during or following a blood donation. Performs MD designee review and final quality evaluation of donor complication cases. Identifies need to gain control of components from donors with certain complications that could affect recipient safety. May answer questions regarding donor eligibility and customer concerns. Maintain Blood Services records in accordance with ARCBS directives and FDA, state and federal regulations. Research records to retrieve requested information. Work in a collaborative team environment to meet operational objectives while advancing donor and recipient safety. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations. Shift: 2nd Shift Tues-Sat 3pm-11:30pm Responsibilities Manage donor complications arising from the donation process. Provide appropriate care for donors reporting complications from their donation. Take appropriate and timely product action in response to additional information provided by donors. Provide timely, accurate and helpful answers to donors and staff regarding donor eligibility, complaints and concerns. Communicate directly with donors to ensure proper care and resolution of complication. Ask probing questions to ensure facts of case are known and to provide correct care for donor. Manage donor complication cases to resolution and timely closure. Perform medical director/designee review and final quality review for donor complication cases. Identify, control and retrieve suspect products (includes gaining control, product retrieval, consignee notification, tracking responses from consignees, case review and managing cases through closure). Investigate discrepancies in donor records. Correct, update and verify changes to donor records to ensure appropriate entry and confidential handling of donor data. Identify and control impacted suspect products resulting from changes. Monitor security to ensure only authorized personnel have access to confidential donor records. Prepare and provide reports for regions and BHQ regarding donor complication cases as required. Perform all necessary tasks according to procedure and within established time frames. Perform other related duties as necessary to maintain the team workflow. Qualifications Certification as Registered Nurse (RN), Licensed Practical Nurse (LPN) or Medical Laboratory Professional (MT or MLT) is required. Minimum one year of related experience in patient care, blood collections or patient testing is required. Prior blood banking or similar customer service experience preferred. Excellent written and verbal skills and ability to probe donors to elicit a complete and accurate health history is required. Intermediate to advanced level computer skills with Microsoft Office applications in a Windows environment is required. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Great Location, Great Company, Great Job! If you are looking to join one of the nation’s most diversified media, information and technology- Hearst, that offers a continuous learning environment, opportunities for advancement, and great benefits please apply!
Hearst Television’s Ad Operations Hub located in beautiful uptown Charlotte, NC has a unique opening for a Station Specialist. The Ad Operations Hub supports Hearst Television’s 30 stations across the U.S. We are looking experienced ad operations personnel to process orders, prepare daily logs, assign copy and complete general ad operations duties for assigned stations. We are seeking ad operation professionals who understand the importance of the overall success of Ad Operations. This position will have leadership in providing support and solutions to station sales team members and station sales management members in assigned markets.
Job Responsibilities:
Prepare and maintain on-air logs through careful management of commercial inventory
Maintain/ Assign Commercial Instructions to ensure materials and instructions are received and processed on time.
Maximization of both revenue and inventory for a group of stations
Utilize innovative problem solving and decision-making skills to achieve station goals
Printing and exporting of stations daily program logs.
Assist in the implementation of HTV Best Practices and SOPs
Qualifications Requirements:
Organized and Detailed Oriented
Ability to analyze large quantities of data and identify critical trends
Strong Communications Skills
Ability to work under pressure against deadlines
Ability to work independently with minimal supervision
Willingness to learn and take on all tasks assigned
Team Player- will be working will all levels in the organization
Experience:
1-3 Years Radio or Television Ad Operations or Sales experience preferred
Working knowledge of WideOrbit Ad Operations System
Strong Computer Skills
Knowledge of Excel
Compensation and Benefits:
Competitive Pay- commensurate with experience
Extensive Training Program
Medical, Dental, and Vision Insurance
401k plan
Paid Vacation and Holidays
Career Advancement Opportunities
Apply to learn more about the great benefits Hearst has to offer!
Oct 29, 2019
Full time
Great Location, Great Company, Great Job! If you are looking to join one of the nation’s most diversified media, information and technology- Hearst, that offers a continuous learning environment, opportunities for advancement, and great benefits please apply!
Hearst Television’s Ad Operations Hub located in beautiful uptown Charlotte, NC has a unique opening for a Station Specialist. The Ad Operations Hub supports Hearst Television’s 30 stations across the U.S. We are looking experienced ad operations personnel to process orders, prepare daily logs, assign copy and complete general ad operations duties for assigned stations. We are seeking ad operation professionals who understand the importance of the overall success of Ad Operations. This position will have leadership in providing support and solutions to station sales team members and station sales management members in assigned markets.
Job Responsibilities:
Prepare and maintain on-air logs through careful management of commercial inventory
Maintain/ Assign Commercial Instructions to ensure materials and instructions are received and processed on time.
Maximization of both revenue and inventory for a group of stations
Utilize innovative problem solving and decision-making skills to achieve station goals
Printing and exporting of stations daily program logs.
Assist in the implementation of HTV Best Practices and SOPs
Qualifications Requirements:
Organized and Detailed Oriented
Ability to analyze large quantities of data and identify critical trends
Strong Communications Skills
Ability to work under pressure against deadlines
Ability to work independently with minimal supervision
Willingness to learn and take on all tasks assigned
Team Player- will be working will all levels in the organization
Experience:
1-3 Years Radio or Television Ad Operations or Sales experience preferred
Working knowledge of WideOrbit Ad Operations System
Strong Computer Skills
Knowledge of Excel
Compensation and Benefits:
Competitive Pay- commensurate with experience
Extensive Training Program
Medical, Dental, and Vision Insurance
401k plan
Paid Vacation and Holidays
Career Advancement Opportunities
Apply to learn more about the great benefits Hearst has to offer!
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. The American Red Cross is the foremost volunteer emergency service organization in the United States with more than 263 chapters and 58 regions nationwide. If you share our passion for helping people, join us in this excellent career opportunity. We are currently seeking a Regional CEO for our Greater Carolinas Region, based in Charlotte, NC. This position is very external facing. You should have demonstrated experience with building relationships with key external stakeholders, being the face of an organization, as well as fund development skills. The Greater Carolinas Region consists of 6 chapters, 5 in North Carolina and 1 in South Carolina. Together, the 6 chapters proudly serve more than 5.5 million people across 51 counties, 47 in North Carolina and 4 counties in South Carolina. NOTE: In order to receive full consideration, please upload a formatted copy of your updated resume, when applying to this position. Job Summary Responsible for representing the American Red Cross in the community. The Regional CEO will focus externally on core mission delivery, fundraising and being the face of the Red Cross for the media, donors and their communities. Has oversight of Red Cross service delivery, fundraising and external relations within an assigned region or geographic area. Manages the community resilience programs, working with community partners to ensure that the communities build local capacity to prepare for, prevent, respond and recover from disasters. Ensures that volunteers, youth and young adults are engaged and retained into the service delivery plans. Depending on the size of the region, work may be carried out through a number of Chapters, including the direct supervision of Executive Directors (ED’s). Is accountable for achieving performance targets for the Region, including service delivery, fundraising/revenue and expense targets. In conjunction with the Division Fundraising Vice President (DFVP), the Regional CEO has primary responsibility across the region for achievement of fundraising goals. Serves as a member of the Division leadership team, supporting and contributing to Division goals and activities. Utilizes the support activities of HR, IT, Finance, Communications and Marketing through a matrix project management system to ensure that all operating units have the necessary resources to execute on their community mission. Responsibilities: 1. Fundraising (30%): In conjunction with the Division Fundraising Vice President (DFVP), is responsible across Region for achievement of fundraising goals. Acts as the chapters’ and/or region’s chief fundraiser. Develops and grows financial resources within Region, ensuring adequate and diversified financial resources. Leads and participates in strategies to raise and leverage funds, including working with Regional and Community Boards. 2. External Relationships and Partnerships (25%): Responsible for building strong relationships with key organizations and community leaders. Cultivates relationships and partnerships with external constituents to further the Red Cross mission. Those partners include donors, governments, corporations, civic organizations and other community charitable and nonprofit agencies. 3. Visibility and Community Relevance (20%): Ensures strong visibility for the American Red Cross in the regional jurisdiction. Increases community awareness, participation and commitment to the Red Cross by being an active community participant and ensuring regular local media communications regarding Red Cross services and regional/national activities, consistent with regional/national communication strategies. Leverages relationships with local/regional media to ensure that the communities in the region are provided access to information about Red Cross services/programs. 4. Dual Regional Performance and assigned chapter and/or region performance – targets and goals (15% along with workforce mgt): Responsible for delivery of overall targets/goals of the Region including any directly assigned chapters. Responsible for strategic and operational management/oversight of reporting Chapter(s) including the effective delivery of services; meeting fundraising, revenue and expense targets; and complying with corporate governance, policies and governmental regulations. Ensures sound financial management and public accountability for contributions, income and all Red Cross assets. Responsible for approving any Chapter annual revenue and expense budgets. Works with Division Vice President (DVP) to establish Regional revenue and expense budgets. 5. Dual Regional Performance and assigned chapter and/or region performance – workforce management: Responsible for hiring, managing and evaluating any Executive Directors (ED’s) within region. This is carried out in collaboration with Community Boards re their advice on these matters. Provides regional oversight and support of any ED’s within Region. Identifies opportunities for sharing knowledge and resources between Regional groups and provides access to best practices and training opportunities available through national headquarters. 6. Internal Collaboration and feedback: Builds strong collaboration and consensus environment between all units in the Region, including any Chapters. Regularly shares feedback on Chapter performance with ED’s in Region, Community Boards, and DVP. Provides direction and strategy for improved performance. Works with DVP and other Regional Executives to ensure coordinated outreach/partnerships with external constituents within the Division (local and state government, donors, corporate partners, other community agencies); collaborative relationships and activities with local Red Cross Biomedical units; positive interactions with Community Boards, and management presence in local communities within the region. 7. Service Delivery (10%): Manages and grows the community resilience programs, working with community partners to ensure that the communities build local capacity to prepare for, prevent, respond and recover from disasters. Grows and ensures consistent, responsive delivery of high-quality Chapter services throughout the Region. This includes emergency and disaster response services, Services to Armed Forces, and international services based on Regional strategies and local community needs and objectives. Increases community awareness, participation and commitment. Builds Regional capacity for service delivery through engagement and retention of volunteers and partners. Ensures that youth and young adults are engaged through a network of Red Cross Clubs which are also integrated into the service delivery plans. 8. Other: Interacts with Community Boards as outlined in the Community Board position description. May be responsible for center of excellence design and maintenance. May be responsible for a geographic region rather than reporting community chapters. In order to be eligible for this level of position, the Region’s total revenue must be $7M or more. 9. It is the responsibility of all Red Cross staff members to recruit, train and work with volunteers and to treat all clients, volunteers, guests, and other employees in a courteous and respectful manner at all times while maintaining a cooperative atmosphere for everyone. It is expected that each member of the regional management team to work with a volunteer counterpart to ensure key volunteers are utilized and ensure depth within the function. 10. Carries out any additional assignments required to fulfill the Mission of the American Red Cross. Competencies: 1. Organizational Agility – knowledgeable about how organizations work; knows how to get things done both through formal channels and informal network; understands the origin and reasoning behind key policies, practices and procedures; understands the cultures of organizations 2. Deal with Ambiguity – can effectively cope with change; can shift gears comfortably; can decide and act without have the total picture; isn’t upset when things are in the air; doesn’t have to finish things before moving on; can comfortably hand risk and uncertainty 3. Manage Complexity – can effectively deliver results in complex environments incorporating factors such as a large geographic area, high disaster risk, major media, multiple government or political entities, large fundraising goals and a diverse community populations 4. Interpersonal Savvy – relates well to all kinds of people – up, down and sideways; inside and outside the organization; builds appropriate support; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high tension situations comfortably 5. Professionalism and Integrity – evaluates lessons learned from both success and failures; demonstrates willingness to make commitments based on information known at the time; delivers on commitments; models a ‘can-do’ attitude and takes initiative; is a self-starter; inspires and motivates others to do the same. Embraces rather than resists additional responsibilities. Adheres to enterprise policies; acts with integrity; settles rather than creates conflict 6. Manage Vision and Purpose – communicates a compelling and inspired vision or sense of core purpose; talks beyond today; talks about possibilities; is optimistic; creates mileposts and symbols to rally support behind the vision; makes the vision sharable by everyone; can inspire and motivate units or organizations Essential Functions/Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Qualifications Education: Four year college degree (BS/BA) in Business, Communications, Marketing, Public Relations, Finance or non-profit administration or equivalent experience required. Prefer Master’s degree in the field of community organization, public or business administration or nonprofit management. Experience: Minimum 7 years related experience in the profit or not-for-profit sector in business, sales or corporate administration. Proven track record in raising significant financial resources. Management Experience: Minimum 5 years experience directing a workforce and program management responsibilities. Skills and Abilities: Demonstrated ability to develop effective work teams and build consensus within the organization and community. Demonstrated ability to exercise good and timely judgments in complex situations. Demonstrated ability for strong communication and influencing skills along with public speaking and writing. Demonstrated ability to develop and implement fundraising strategies. Travel: As required. May also involve field work. The American Red Cross is a nonprofit organization that offers employees growth and development, team spirit, competitive salaries and a comprehensive benefits package. #LI-MM1 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 30, 2019
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. The American Red Cross is the foremost volunteer emergency service organization in the United States with more than 263 chapters and 58 regions nationwide. If you share our passion for helping people, join us in this excellent career opportunity. We are currently seeking a Regional CEO for our Greater Carolinas Region, based in Charlotte, NC. This position is very external facing. You should have demonstrated experience with building relationships with key external stakeholders, being the face of an organization, as well as fund development skills. The Greater Carolinas Region consists of 6 chapters, 5 in North Carolina and 1 in South Carolina. Together, the 6 chapters proudly serve more than 5.5 million people across 51 counties, 47 in North Carolina and 4 counties in South Carolina. NOTE: In order to receive full consideration, please upload a formatted copy of your updated resume, when applying to this position. Job Summary Responsible for representing the American Red Cross in the community. The Regional CEO will focus externally on core mission delivery, fundraising and being the face of the Red Cross for the media, donors and their communities. Has oversight of Red Cross service delivery, fundraising and external relations within an assigned region or geographic area. Manages the community resilience programs, working with community partners to ensure that the communities build local capacity to prepare for, prevent, respond and recover from disasters. Ensures that volunteers, youth and young adults are engaged and retained into the service delivery plans. Depending on the size of the region, work may be carried out through a number of Chapters, including the direct supervision of Executive Directors (ED’s). Is accountable for achieving performance targets for the Region, including service delivery, fundraising/revenue and expense targets. In conjunction with the Division Fundraising Vice President (DFVP), the Regional CEO has primary responsibility across the region for achievement of fundraising goals. Serves as a member of the Division leadership team, supporting and contributing to Division goals and activities. Utilizes the support activities of HR, IT, Finance, Communications and Marketing through a matrix project management system to ensure that all operating units have the necessary resources to execute on their community mission. Responsibilities: 1. Fundraising (30%): In conjunction with the Division Fundraising Vice President (DFVP), is responsible across Region for achievement of fundraising goals. Acts as the chapters’ and/or region’s chief fundraiser. Develops and grows financial resources within Region, ensuring adequate and diversified financial resources. Leads and participates in strategies to raise and leverage funds, including working with Regional and Community Boards. 2. External Relationships and Partnerships (25%): Responsible for building strong relationships with key organizations and community leaders. Cultivates relationships and partnerships with external constituents to further the Red Cross mission. Those partners include donors, governments, corporations, civic organizations and other community charitable and nonprofit agencies. 3. Visibility and Community Relevance (20%): Ensures strong visibility for the American Red Cross in the regional jurisdiction. Increases community awareness, participation and commitment to the Red Cross by being an active community participant and ensuring regular local media communications regarding Red Cross services and regional/national activities, consistent with regional/national communication strategies. Leverages relationships with local/regional media to ensure that the communities in the region are provided access to information about Red Cross services/programs. 4. Dual Regional Performance and assigned chapter and/or region performance – targets and goals (15% along with workforce mgt): Responsible for delivery of overall targets/goals of the Region including any directly assigned chapters. Responsible for strategic and operational management/oversight of reporting Chapter(s) including the effective delivery of services; meeting fundraising, revenue and expense targets; and complying with corporate governance, policies and governmental regulations. Ensures sound financial management and public accountability for contributions, income and all Red Cross assets. Responsible for approving any Chapter annual revenue and expense budgets. Works with Division Vice President (DVP) to establish Regional revenue and expense budgets. 5. Dual Regional Performance and assigned chapter and/or region performance – workforce management: Responsible for hiring, managing and evaluating any Executive Directors (ED’s) within region. This is carried out in collaboration with Community Boards re their advice on these matters. Provides regional oversight and support of any ED’s within Region. Identifies opportunities for sharing knowledge and resources between Regional groups and provides access to best practices and training opportunities available through national headquarters. 6. Internal Collaboration and feedback: Builds strong collaboration and consensus environment between all units in the Region, including any Chapters. Regularly shares feedback on Chapter performance with ED’s in Region, Community Boards, and DVP. Provides direction and strategy for improved performance. Works with DVP and other Regional Executives to ensure coordinated outreach/partnerships with external constituents within the Division (local and state government, donors, corporate partners, other community agencies); collaborative relationships and activities with local Red Cross Biomedical units; positive interactions with Community Boards, and management presence in local communities within the region. 7. Service Delivery (10%): Manages and grows the community resilience programs, working with community partners to ensure that the communities build local capacity to prepare for, prevent, respond and recover from disasters. Grows and ensures consistent, responsive delivery of high-quality Chapter services throughout the Region. This includes emergency and disaster response services, Services to Armed Forces, and international services based on Regional strategies and local community needs and objectives. Increases community awareness, participation and commitment. Builds Regional capacity for service delivery through engagement and retention of volunteers and partners. Ensures that youth and young adults are engaged through a network of Red Cross Clubs which are also integrated into the service delivery plans. 8. Other: Interacts with Community Boards as outlined in the Community Board position description. May be responsible for center of excellence design and maintenance. May be responsible for a geographic region rather than reporting community chapters. In order to be eligible for this level of position, the Region’s total revenue must be $7M or more. 9. It is the responsibility of all Red Cross staff members to recruit, train and work with volunteers and to treat all clients, volunteers, guests, and other employees in a courteous and respectful manner at all times while maintaining a cooperative atmosphere for everyone. It is expected that each member of the regional management team to work with a volunteer counterpart to ensure key volunteers are utilized and ensure depth within the function. 10. Carries out any additional assignments required to fulfill the Mission of the American Red Cross. Competencies: 1. Organizational Agility – knowledgeable about how organizations work; knows how to get things done both through formal channels and informal network; understands the origin and reasoning behind key policies, practices and procedures; understands the cultures of organizations 2. Deal with Ambiguity – can effectively cope with change; can shift gears comfortably; can decide and act without have the total picture; isn’t upset when things are in the air; doesn’t have to finish things before moving on; can comfortably hand risk and uncertainty 3. Manage Complexity – can effectively deliver results in complex environments incorporating factors such as a large geographic area, high disaster risk, major media, multiple government or political entities, large fundraising goals and a diverse community populations 4. Interpersonal Savvy – relates well to all kinds of people – up, down and sideways; inside and outside the organization; builds appropriate support; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high tension situations comfortably 5. Professionalism and Integrity – evaluates lessons learned from both success and failures; demonstrates willingness to make commitments based on information known at the time; delivers on commitments; models a ‘can-do’ attitude and takes initiative; is a self-starter; inspires and motivates others to do the same. Embraces rather than resists additional responsibilities. Adheres to enterprise policies; acts with integrity; settles rather than creates conflict 6. Manage Vision and Purpose – communicates a compelling and inspired vision or sense of core purpose; talks beyond today; talks about possibilities; is optimistic; creates mileposts and symbols to rally support behind the vision; makes the vision sharable by everyone; can inspire and motivate units or organizations Essential Functions/Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Qualifications Education: Four year college degree (BS/BA) in Business, Communications, Marketing, Public Relations, Finance or non-profit administration or equivalent experience required. Prefer Master’s degree in the field of community organization, public or business administration or nonprofit management. Experience: Minimum 7 years related experience in the profit or not-for-profit sector in business, sales or corporate administration. Proven track record in raising significant financial resources. Management Experience: Minimum 5 years experience directing a workforce and program management responsibilities. Skills and Abilities: Demonstrated ability to develop effective work teams and build consensus within the organization and community. Demonstrated ability to exercise good and timely judgments in complex situations. Demonstrated ability for strong communication and influencing skills along with public speaking and writing. Demonstrated ability to develop and implement fundraising strategies. Travel: As required. May also involve field work. The American Red Cross is a nonprofit organization that offers employees growth and development, team spirit, competitive salaries and a comprehensive benefits package. #LI-MM1 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
