Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Location: Southwest Charlotte, NC (28273) Standard Schedule: Sunday 4:00pm – 8:00pm, Monday thru Thursday 4:30pm – 8:30pm The training hours are Monday thru Thursday 4:30pm - 8:30pm for the first weeks followed by your standard schedule the remaining 3 weeks of training. This position offers a base pay + bonus eligibility, shift premium, a comprehensive benefits package and vacation accrual begins after 90 days of employment. Requirements: Must be able to commit to 90 days of uninterrupted employment. High school diploma or equivalent required. Minimum one year of telemarketing, customer service or call center experience is required. Proficient in using multiple computer applications simultaneously in a fast-paced environment to quickly and efficiently meet donor service needs. Excellent customer service and problem-solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast-paced call center environment is required. Responsibilities: Contact blood donors by telephone using a dialer system to recruit for blood donation. Use information from multiple computer systems simultaneously to target appropriate blood drives for donor, update donor records as needed and to record outcomes of calls. Schedule appointments while providing positive service experience to maximize donor show rates. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. May develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. Respond to or transfer inbound calls to the appropriate party. Perform other related duties as assigned. May coordinate support of community and business donor groups to assure a positive image of the ARCBS. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ** This is a sourcing requisition that is used to identify potential candidates for several similar positions currently vacant. If you are contacted by a member of the Talent Acquisition Team, you may be directed to apply to a specific, active job opportunity. The candidate profile you build for this requisition can be used to apply for other American Red Cross opportunities. IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Mar 20, 2019
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Location: Southwest Charlotte, NC (28273) Standard Schedule: Sunday 4:00pm – 8:00pm, Monday thru Thursday 4:30pm – 8:30pm The training hours are Monday thru Thursday 4:30pm - 8:30pm for the first weeks followed by your standard schedule the remaining 3 weeks of training. This position offers a base pay + bonus eligibility, shift premium, a comprehensive benefits package and vacation accrual begins after 90 days of employment. Requirements: Must be able to commit to 90 days of uninterrupted employment. High school diploma or equivalent required. Minimum one year of telemarketing, customer service or call center experience is required. Proficient in using multiple computer applications simultaneously in a fast-paced environment to quickly and efficiently meet donor service needs. Excellent customer service and problem-solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast-paced call center environment is required. Responsibilities: Contact blood donors by telephone using a dialer system to recruit for blood donation. Use information from multiple computer systems simultaneously to target appropriate blood drives for donor, update donor records as needed and to record outcomes of calls. Schedule appointments while providing positive service experience to maximize donor show rates. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. May develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. Respond to or transfer inbound calls to the appropriate party. Perform other related duties as assigned. May coordinate support of community and business donor groups to assure a positive image of the ARCBS. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ** This is a sourcing requisition that is used to identify potential candidates for several similar positions currently vacant. If you are contacted by a member of the Talent Acquisition Team, you may be directed to apply to a specific, active job opportunity. The candidate profile you build for this requisition can be used to apply for other American Red Cross opportunities. IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Location: Southwest Charlotte, NC (28273) Standard Schedule: Sunday 11:30am – 8:00pm, Monday thru Thursday 12:00pm – 8:30pm The training hours are Monday thru Thursday 9:00am until 5:30pm for the first two weeks only. This position offers a base pay + bonus eligibility, shift premium, a comprehensive benefits package and vacation accrual begins after 90 days of employment. Requirements: Must be able to commit to 90 days of uninterrupted employment. High school diploma or equivalent required. Minimum one year of telemarketing, customer service or call center experience is required. Proficient in using multiple computer applications simultaneously in a fast-paced environment to quickly and efficiently meet donor service needs. Excellent customer service and problem-solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast-paced call center environment is required. Responsibilities: Contact blood donors by telephone using a dialer system to recruit for blood donation. Use information from multiple computer systems simultaneously to target appropriate blood drives for donor, update donor records as needed and to record outcomes of calls. Schedule appointments while providing positive service experience to maximize donor show rates. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. May develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. Respond to or transfer inbound calls to the appropriate party. Perform other related duties as assigned. May coordinate support of community and business donor groups to assure a positive image of the ARCBS. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ** This is a sourcing requisition that is used to identify potential candidates for several similar positions currently vacant. If you are contacted by a member of the Talent Acquisition Team, you may be directed to apply to a specific, active job opportunity. The candidate profile you build for this requisition can be used to apply for other American Red Cross opportunities. IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Mar 20, 2019
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Location: Southwest Charlotte, NC (28273) Standard Schedule: Sunday 11:30am – 8:00pm, Monday thru Thursday 12:00pm – 8:30pm The training hours are Monday thru Thursday 9:00am until 5:30pm for the first two weeks only. This position offers a base pay + bonus eligibility, shift premium, a comprehensive benefits package and vacation accrual begins after 90 days of employment. Requirements: Must be able to commit to 90 days of uninterrupted employment. High school diploma or equivalent required. Minimum one year of telemarketing, customer service or call center experience is required. Proficient in using multiple computer applications simultaneously in a fast-paced environment to quickly and efficiently meet donor service needs. Excellent customer service and problem-solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast-paced call center environment is required. Responsibilities: Contact blood donors by telephone using a dialer system to recruit for blood donation. Use information from multiple computer systems simultaneously to target appropriate blood drives for donor, update donor records as needed and to record outcomes of calls. Schedule appointments while providing positive service experience to maximize donor show rates. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. May develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. Respond to or transfer inbound calls to the appropriate party. Perform other related duties as assigned. May coordinate support of community and business donor groups to assure a positive image of the ARCBS. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ** This is a sourcing requisition that is used to identify potential candidates for several similar positions currently vacant. If you are contacted by a member of the Talent Acquisition Team, you may be directed to apply to a specific, active job opportunity. The candidate profile you build for this requisition can be used to apply for other American Red Cross opportunities. IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We provide almost half of the nation’s blood supply, as well as humanitarian relief at home and abroad. We turn compassion into action through the care we provide our blood donors, and the spirit of service we share with our colleagues. Position Summary We are seeking experienced business-to-business Donor Recruitment Associate to cover Syracuse, NY and the surrounding territories. Incumbents will work in the territory to develop and organize new blood drive opportunities with community businesses, churches, schools and other sponsors. Sales account representatives in this fast-paced role will also work with these organizations to recruit blood donors from their respective networks. As a Donor Recruitment Associate, you can play a direct role in our life-saving mission, ensuring that others continue to receive the gift of life! Donor Recruitment Associate - Responsibilities • Plan and implement effective strategies to recruit, retain and manage sponsor organizations to achieve established blood collection goals • Apply market knowledge and evaluation of community, government, demographics and competitors to identify areas for market expansion in assigned territory • Recommend overall sponsor recruitment plans and project plans for short- and long-term goal achievement • Coordinate structure, staffing, schedule and marketing necessary to reach individual drive goals • Educate and provide ongoing support to sponsors, volunteers and staff on blood drive protocol, how to recruit employee ambassadors, and expectations/requirements for the event • Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times The aforementioned responsibilities of the Donor Recruitment Associate describe the general nature and level of work and are not an exhaustive list. Why the American Red Cross? We offer employee growth and development, an incomparable team spirit and a comprehensive benefits package inclusive of health and 401K. Qualifications: • Bachelor's degree in marketing, sales, or communications OR equivalent combination of related education and experience • One year (minimum) related experience • Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs • Excellent oral and written communications skills, including training and presentation skills • A current, valid driver's license and good driving record Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Mar 20, 2019
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We provide almost half of the nation’s blood supply, as well as humanitarian relief at home and abroad. We turn compassion into action through the care we provide our blood donors, and the spirit of service we share with our colleagues. Position Summary We are seeking experienced business-to-business Donor Recruitment Associate to cover Syracuse, NY and the surrounding territories. Incumbents will work in the territory to develop and organize new blood drive opportunities with community businesses, churches, schools and other sponsors. Sales account representatives in this fast-paced role will also work with these organizations to recruit blood donors from their respective networks. As a Donor Recruitment Associate, you can play a direct role in our life-saving mission, ensuring that others continue to receive the gift of life! Donor Recruitment Associate - Responsibilities • Plan and implement effective strategies to recruit, retain and manage sponsor organizations to achieve established blood collection goals • Apply market knowledge and evaluation of community, government, demographics and competitors to identify areas for market expansion in assigned territory • Recommend overall sponsor recruitment plans and project plans for short- and long-term goal achievement • Coordinate structure, staffing, schedule and marketing necessary to reach individual drive goals • Educate and provide ongoing support to sponsors, volunteers and staff on blood drive protocol, how to recruit employee ambassadors, and expectations/requirements for the event • Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times The aforementioned responsibilities of the Donor Recruitment Associate describe the general nature and level of work and are not an exhaustive list. Why the American Red Cross? We offer employee growth and development, an incomparable team spirit and a comprehensive benefits package inclusive of health and 401K. Qualifications: • Bachelor's degree in marketing, sales, or communications OR equivalent combination of related education and experience • One year (minimum) related experience • Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs • Excellent oral and written communications skills, including training and presentation skills • A current, valid driver's license and good driving record Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: 3rd Shift Are you seeking a full-time opportunity that makes a difference? Are you passionate about meeting new people? Do you want to have an impact in your community, across the country, and around the world? If your answer is “yes”, then we invite you to become a Blood Processing Technologist for the American Red Cross! Blood Processing Technologists perform basic through advanced manufacturing, processing and test procedures on blood products. Blood Processing Technologists also interpret test results before releasing blood to area hospitals. All tasks are performed in highly regulated environment. Successful Blood Processing Technologists will have a strong attention to detail, a customer-service focus and the ability to treat both internal and external customers with compassion at all times. Responsibilities Perform and interpret various testing procedures on blood products for patients’ use at area hospitals Operate, maintain and perform quality control checks on equipment. Ensure adequate inventory of required supplies Maintain, edit and review computer and manual records to assure accurate record keeping Perform the quarantine and disposition of unacceptable products. Ensure products are suitable for release for distribution and are managed appropriately Be detail oriented all day, every day, to ensure that the blood you process meets regulatory requirements and can be safely transfused. Remain flexible to work a variable schedule that includes weekends & holidays to meet the needs of our hospitals Take care of your team members – show up for every shift and give 100% while you’re there Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times Selected candidate must be able to perform the following: Sample Management, manual residual white blood cell counts, Haemonetics QC, BacT Sampling and transformation, pH testing and Pathogen Reduced product processing. The aforementioned responsibilities of the Blood Processing Technologist position describe the general nature and level of work and are not an exhaustive list. Qualifications Associates degree in science, Medical Laboratory Technician (certified through American Society of Clinical Pathology); or Associate’s degree in science plus three years’ experience in a regulatory, laboratory, or manufacturing environment or equivalent combination of education and experience. Physical requirements may include standing, stretching, stooping and bending for extended time periods. The ability to lift, pull, push and move objects of up to 50 pounds. You may work in walk-in refrigerator/freezers for periods of time. Must meet CLIA requirements. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 19, 2019
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: 3rd Shift Are you seeking a full-time opportunity that makes a difference? Are you passionate about meeting new people? Do you want to have an impact in your community, across the country, and around the world? If your answer is “yes”, then we invite you to become a Blood Processing Technologist for the American Red Cross! Blood Processing Technologists perform basic through advanced manufacturing, processing and test procedures on blood products. Blood Processing Technologists also interpret test results before releasing blood to area hospitals. All tasks are performed in highly regulated environment. Successful Blood Processing Technologists will have a strong attention to detail, a customer-service focus and the ability to treat both internal and external customers with compassion at all times. Responsibilities Perform and interpret various testing procedures on blood products for patients’ use at area hospitals Operate, maintain and perform quality control checks on equipment. Ensure adequate inventory of required supplies Maintain, edit and review computer and manual records to assure accurate record keeping Perform the quarantine and disposition of unacceptable products. Ensure products are suitable for release for distribution and are managed appropriately Be detail oriented all day, every day, to ensure that the blood you process meets regulatory requirements and can be safely transfused. Remain flexible to work a variable schedule that includes weekends & holidays to meet the needs of our hospitals Take care of your team members – show up for every shift and give 100% while you’re there Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times Selected candidate must be able to perform the following: Sample Management, manual residual white blood cell counts, Haemonetics QC, BacT Sampling and transformation, pH testing and Pathogen Reduced product processing. The aforementioned responsibilities of the Blood Processing Technologist position describe the general nature and level of work and are not an exhaustive list. Qualifications Associates degree in science, Medical Laboratory Technician (certified through American Society of Clinical Pathology); or Associate’s degree in science plus three years’ experience in a regulatory, laboratory, or manufacturing environment or equivalent combination of education and experience. Physical requirements may include standing, stretching, stooping and bending for extended time periods. The ability to lift, pull, push and move objects of up to 50 pounds. You may work in walk-in refrigerator/freezers for periods of time. Must meet CLIA requirements. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The American Red Cross exists to provide compassionate care to those in need. Our network of generous donors, volunteers and employees share a mission of preventing and relieving suffering, here at home and around the world, through five key service areas: Disaster Relief, Support for America’s Military Families, Lifesaving Blood, Health and Safety Services and International Services. The American Red Cross is a $3.2 Billion dollar organization with 20,000 employees across the United States. Approximately 100,000+ volunteers work to assist with disaster relief, blood drives, instructors for safety courses, Armed Forces Case Worker and the list goes on. The Red Cross is always looking for people with various backgrounds, talents and skill levels. Our needs vary based on the situation but we look to do our best to accommodate an individual’s desire to get involved. The American Red Cross spends $1.3+ Billion annually with 3rd party suppliers and this position oversees $125-$250 Million in annual expenditures. Job Description and Qualifications Summary: This is a key leadership role within Supply Management at the American Red Cross. Sr. Category Manager is a sole contributor position or may lead a team of numerous indirect staff and some direct staff in executing his/her written category strategy. Sr. Category Manager is accountable for mitigating supply risk, maximizing financial improvement and driving innovation with the supply base via the spend managed in his/her remit area. In short, he/she is accountable for ‘solving real business problems’ with stakeholders. Leads indirect and influences stakeholders and suppliers via written Category Strategy and Center-Led Supply Management approach as noted in Supply Management’s written Statement of Direction. Key Focus areas are: Category Strategies. Written Category Strategies for assigned categories Improvement. Drives YOY financial improvement and risk mitigation Performance Reporting (e.g. cost savings process, reporting, scorecards, etc.) Professional Development & Training Plan based on Role Competencies Process Improvement to assure mitigation of risk via simpler work processes Best Practices & Benchmarking to improve unit performance based on facts Benchmarking (e.g. across industry benchmarks, best practices, etc.) Market Analysis (e.g. what are others doing in same categories, etc.) Environmental Scanning. Keeps abreast of market intelligence in categories assigned and incorporates into work plans as appropriate Responsibilities and Accountabilities Develop, champion, and ensure implementation of Category Management Use of influence model to gain stakeholder buy-in. Not command and control. Lead improvement in effectiveness, efficiency and control for Spend Category Facilitate development and execution of written Category Strategies as endorsed by stakeholders and the Red Cross Stakeholder Advisory Board Accountable for cost savings improvement and responsible for communicating performance ‘Progress v Plan’. Expected results are a minimum 3-5 X+ ROI on total cost of position and team (salary plus benefits) Accountable for continuous improvement in Category in terms of risk mitigation and improved financial performance Requirements Bachelor’s degree in Supply Management or related field required Master’s degree a plus Professional certification (e.g. C.P.M., CPSM, CIRM, CPIM, etc.) preferred 7-10+ years experience managing 3rd party spend within large organization (annual revenue $1+ Billion) preferred Solid leadership skills that include advanced collaboration and influence skills Ability to develop business cases, presentations & stakeholder communications Continuous learner and ability to consider ‘The Art of the Possible’ Practices learning from ‘5 Dysfunctions of Team’ (Patrick Lencioni) *LI-JG1 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 19, 2019
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The American Red Cross exists to provide compassionate care to those in need. Our network of generous donors, volunteers and employees share a mission of preventing and relieving suffering, here at home and around the world, through five key service areas: Disaster Relief, Support for America’s Military Families, Lifesaving Blood, Health and Safety Services and International Services. The American Red Cross is a $3.2 Billion dollar organization with 20,000 employees across the United States. Approximately 100,000+ volunteers work to assist with disaster relief, blood drives, instructors for safety courses, Armed Forces Case Worker and the list goes on. The Red Cross is always looking for people with various backgrounds, talents and skill levels. Our needs vary based on the situation but we look to do our best to accommodate an individual’s desire to get involved. The American Red Cross spends $1.3+ Billion annually with 3rd party suppliers and this position oversees $125-$250 Million in annual expenditures. Job Description and Qualifications Summary: This is a key leadership role within Supply Management at the American Red Cross. Sr. Category Manager is a sole contributor position or may lead a team of numerous indirect staff and some direct staff in executing his/her written category strategy. Sr. Category Manager is accountable for mitigating supply risk, maximizing financial improvement and driving innovation with the supply base via the spend managed in his/her remit area. In short, he/she is accountable for ‘solving real business problems’ with stakeholders. Leads indirect and influences stakeholders and suppliers via written Category Strategy and Center-Led Supply Management approach as noted in Supply Management’s written Statement of Direction. Key Focus areas are: Category Strategies. Written Category Strategies for assigned categories Improvement. Drives YOY financial improvement and risk mitigation Performance Reporting (e.g. cost savings process, reporting, scorecards, etc.) Professional Development & Training Plan based on Role Competencies Process Improvement to assure mitigation of risk via simpler work processes Best Practices & Benchmarking to improve unit performance based on facts Benchmarking (e.g. across industry benchmarks, best practices, etc.) Market Analysis (e.g. what are others doing in same categories, etc.) Environmental Scanning. Keeps abreast of market intelligence in categories assigned and incorporates into work plans as appropriate Responsibilities and Accountabilities Develop, champion, and ensure implementation of Category Management Use of influence model to gain stakeholder buy-in. Not command and control. Lead improvement in effectiveness, efficiency and control for Spend Category Facilitate development and execution of written Category Strategies as endorsed by stakeholders and the Red Cross Stakeholder Advisory Board Accountable for cost savings improvement and responsible for communicating performance ‘Progress v Plan’. Expected results are a minimum 3-5 X+ ROI on total cost of position and team (salary plus benefits) Accountable for continuous improvement in Category in terms of risk mitigation and improved financial performance Requirements Bachelor’s degree in Supply Management or related field required Master’s degree a plus Professional certification (e.g. C.P.M., CPSM, CIRM, CPIM, etc.) preferred 7-10+ years experience managing 3rd party spend within large organization (annual revenue $1+ Billion) preferred Solid leadership skills that include advanced collaboration and influence skills Ability to develop business cases, presentations & stakeholder communications Continuous learner and ability to consider ‘The Art of the Possible’ Practices learning from ‘5 Dysfunctions of Team’ (Patrick Lencioni) *LI-JG1 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Golden Krust Caribbean Bakery and Grill
440 East McCullough Drive, Charlotte, NC, USA
Provide excellent, fast, friendly service with a smile and deliver quality products to our customers in a clean, professional environment.
Follow all cash handling procedures
Ensure cash balanced daily
Reduce or eliminate daily cash overage or shortage
Follow 3 step of service to ensure excellent customer service ( Greeting,Order Taking, and Parting Phrase)
Record temperature of food items on the steam table and other hot holding units throughout the day
Prepare pastries eg. Bun and cheese, slice cakes and wraps for sale
Maintain cleanliness and organization of work station and surrounding areas
Replenish stock where needed including plates, napkins and utensils
Adhere to all policies, rules and procedures of the restaurant
Follow all guidelines and procedures pertaining to local Health Department
Complete daily stock count of products report
Any other duties that may be assigned
Apr 08, 2018
Part time
Provide excellent, fast, friendly service with a smile and deliver quality products to our customers in a clean, professional environment.
Follow all cash handling procedures
Ensure cash balanced daily
Reduce or eliminate daily cash overage or shortage
Follow 3 step of service to ensure excellent customer service ( Greeting,Order Taking, and Parting Phrase)
Record temperature of food items on the steam table and other hot holding units throughout the day
Prepare pastries eg. Bun and cheese, slice cakes and wraps for sale
Maintain cleanliness and organization of work station and surrounding areas
Replenish stock where needed including plates, napkins and utensils
Adhere to all policies, rules and procedures of the restaurant
Follow all guidelines and procedures pertaining to local Health Department
Complete daily stock count of products report
Any other duties that may be assigned
Golden Krust Caribbean Bakery and Grill
440 East McCullough Drive, Charlotte, NC, USA
Assist in the daily preparation of products for use by the chef
Maintain and clean kitchen and other areas of the restaurant including the surrounding outside areas of the restaurant.
Daily cleaning of all pots, pans and utensils used in the restaurant
Assist with packing and re-stocking delivered goods
Any other duties assigned
Apr 08, 2018
Part time
Assist in the daily preparation of products for use by the chef
Maintain and clean kitchen and other areas of the restaurant including the surrounding outside areas of the restaurant.
Daily cleaning of all pots, pans and utensils used in the restaurant
Assist with packing and re-stocking delivered goods
Any other duties assigned
Golden Krust Caribbean Bakery and Grill
440 East McCullough Drive, Charlotte, NC, USA
Inspect and clean food preparation areas, such as equipment and work surfaces, or serving areas to ensure safe and sanitary food-handling practices
Ensure food is stored and cooked at correct temperature by regulating temperature of ovens, broilers, grills, and roasters
Ensure that the steam table is stocked, and is set at the appropriate temperature
Ensure freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock
Season and cook food according to recipes
Bake, roast, broil, stew, and steam meats, fish, vegetables, and other foods
Test foods to determine if they have been cooked sufficiently, using methods such as tasting, and measuring temperature
Order supplies
Manage inventory
Safe Serve certification is a plus
Apr 08, 2018
Full time
Inspect and clean food preparation areas, such as equipment and work surfaces, or serving areas to ensure safe and sanitary food-handling practices
Ensure food is stored and cooked at correct temperature by regulating temperature of ovens, broilers, grills, and roasters
Ensure that the steam table is stocked, and is set at the appropriate temperature
Ensure freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock
Season and cook food according to recipes
Bake, roast, broil, stew, and steam meats, fish, vegetables, and other foods
Test foods to determine if they have been cooked sufficiently, using methods such as tasting, and measuring temperature
Order supplies
Manage inventory
Safe Serve certification is a plus
Hummingbird Home Solutions
10617 Kettering Drive, Charlotte, NC, USA
We're looking for full time Housekeepers to start immediately. We prefer experience in residential General Cleans, Deep/Spring Cleans and Move In/Out Cleans. All supplies, equipment and vehicle provided. The schedule is Monday thru Friday 8-5pm. Must be able to pass a drug screen and background check. Need to be very reliable and able to work with little supervision. Must be eligible to work in the U.S. Will have occasional contact with clients so a friendly & outgoing personality is a must! Competitive pay and paid vacation. Health, vision, dental, life and disability insurance is offered. Please visit our website, www.myhummingbirdhome.com for more information about our company. We look forward to speaking with you!
Mar 19, 2018
Full time
We're looking for full time Housekeepers to start immediately. We prefer experience in residential General Cleans, Deep/Spring Cleans and Move In/Out Cleans. All supplies, equipment and vehicle provided. The schedule is Monday thru Friday 8-5pm. Must be able to pass a drug screen and background check. Need to be very reliable and able to work with little supervision. Must be eligible to work in the U.S. Will have occasional contact with clients so a friendly & outgoing personality is a must! Competitive pay and paid vacation. Health, vision, dental, life and disability insurance is offered. Please visit our website, www.myhummingbirdhome.com for more information about our company. We look forward to speaking with you!
We are currently seeking an Operations Account Manager to join our management team in the Charlotte area. If you have a strong business acumen and management capabilities in areas such as recruiting, scheduling, cost & risk management and service delivery then this may be the opportunity you've been searching for.
Manage and grow our Charlotte Airport Office. EDS, a National Travel and Transportation outsourcing firm, has several contracts and is in need of a "boots on the ground" manager to work with our clients and hire our on-site staff. We are a top rated rental company and provide the job training plus many opportunities.
Responsibilities and Duties
Duties at this location include but are not limited to:
* Managing the day-to-day operations for airport location including responsibility for achieving safety and loss control and profitability weekly goals. Bonus structure based on increased volume and profitability.
Seeking opportunities for improvements, efficiency, and business growth. Makes recommendations and implements best practices and procedures.
Problem-solving and create new training and policies and procedures as needed.
Partnering closely with Corporate Recruiting & Human Resource Managers to achieve employee requirements to include:
Workforce planning, scheduling, and forecasting.
Onboarding and training procedures for assigned account.
Employee motivation, career advancement, and termination procedures.
Serving as a key point of contact for client management. Partner with client solving issues while maintaining high-performance standards and SLA's for client's core business services.
Qualifications and Skills
Required Knowledge and Experience
Strong leadership skills with a least five years of progressive experience leading teams and/or operations.
Experience in employment processes such as recruiting, hiring, retention/turnover management, progressive discipline, and termination.
Experience working in a business-to-business outsourcing environment.
Track record of success in managing a local P&L
Knowledgeable of KPI development, implementation, and management.
Hands on experience in controlling losses relative to workers compensation and general liability insurance highly desired.
Experience working with an organized workforce.
Bilingual a must- English AND Spanish
College degree is a plus.
Mar 12, 2018
Full time
We are currently seeking an Operations Account Manager to join our management team in the Charlotte area. If you have a strong business acumen and management capabilities in areas such as recruiting, scheduling, cost & risk management and service delivery then this may be the opportunity you've been searching for.
Manage and grow our Charlotte Airport Office. EDS, a National Travel and Transportation outsourcing firm, has several contracts and is in need of a "boots on the ground" manager to work with our clients and hire our on-site staff. We are a top rated rental company and provide the job training plus many opportunities.
Responsibilities and Duties
Duties at this location include but are not limited to:
* Managing the day-to-day operations for airport location including responsibility for achieving safety and loss control and profitability weekly goals. Bonus structure based on increased volume and profitability.
Seeking opportunities for improvements, efficiency, and business growth. Makes recommendations and implements best practices and procedures.
Problem-solving and create new training and policies and procedures as needed.
Partnering closely with Corporate Recruiting & Human Resource Managers to achieve employee requirements to include:
Workforce planning, scheduling, and forecasting.
Onboarding and training procedures for assigned account.
Employee motivation, career advancement, and termination procedures.
Serving as a key point of contact for client management. Partner with client solving issues while maintaining high-performance standards and SLA's for client's core business services.
Qualifications and Skills
Required Knowledge and Experience
Strong leadership skills with a least five years of progressive experience leading teams and/or operations.
Experience in employment processes such as recruiting, hiring, retention/turnover management, progressive discipline, and termination.
Experience working in a business-to-business outsourcing environment.
Track record of success in managing a local P&L
Knowledgeable of KPI development, implementation, and management.
Hands on experience in controlling losses relative to workers compensation and general liability insurance highly desired.
Experience working with an organized workforce.
Bilingual a must- English AND Spanish
College degree is a plus.
Cortland Partners
Charlotte, North Carolina, United States, 28207
Role Overview
At Cortland Partners, you map the story of your success. We don't adhere to the status quo, we love outside industry perspective, and we thrive on exploring possibilities and reimagining solutions. As an innovative leader in multifamily, our high performance continues to drive exponential growth – and we invite you to join us on our journey towards real estate excellence. With tools and guidance to sharpen your skills, you can forge your own career path, love what you do, and let it show.
As a Service Technician, you assist in maintaining the physical integrity of a multimillion dollar, multifamily apartment home community for residents, visitors, and associates alike.
Roles You'll Play
THE SUPERHERO
Seem to have superpowers because you know how to diagnose and fix pretty much anything — electrical, plumbing, HVAC, gas, appliance, structural, lighting, and security systems
Make your community a higher functioning and more efficient place for residents to call home
Combat Facilities and Services challenges by performing routine preventive maintenance and making sure all tools are in perfect condition
THE CARETAKER
Do whatever it takes — fixing a leak, repairing damage in a vacant unit, or removing abandoned furniture and appliances — to keep your community in tip-top shapE
Eliminate disarray, disrepair, and chaos to keep your community running like a well-oiled machine
Make residents feel confident you will be there for them if something in their apartment breaks
THE OUTDOORS ENTHUSIAST
Always looking for an excuse to be outside — not a fan of sitting in a cubicle
Welcome opportunities to roll up your sleeves and get your hands dirty
Not intimidated by extreme weather, sewage, or heights
Happy to be on your feet most of the day, walking long distances, working on roofs, lifting up to 75 pounds, and operating machinery
Our Vision of What Success Looks Like
Residents feel completely confident that all community maintenance issues will be repaired quickly and effectively.
Service requests are at an all-time low, thanks to all your preventive maintenance and quick repairs.
Your community looks perfect. Common areas are spotless, the grounds are beautiful, and curb appeal is worthy of a magazine cover.
Your Building Blocks of Success
Solid record of carpentry, plumbing, and electrical repair experience
Physical agility and mobility
Resourceful problem solver
Ability to interact with customers professionally and enthusiastically
Current CPO and HVAC certifications
The Foundation of Cortland Partners
At Cortland, we create, reimagine, and manage apartment communities for over 100,000 residents nationwide. Headquartered in Atlanta, GA, we have communities in ten states and regional offices in Charlotte, Dallas, Denver, Houston, and Orlando. From product design and procurement to general contracting and property management, we do it all – to make sure our communities are the perfect setting for living life to its fullest.
Our success is fueled by our belief in a better life – where hospitality is always a given, each detail is worth a second thought, and every open door is a new opportunity to go beyond expectations. We come to work every day to create possibilities for people – possibilities that translate into superior living spaces and experiences designed to inspire our residents, associates, and investors to live a better life focused on what matters most to them.
Cortland Partners is an equal opportunity employer, and we're proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email talentresources@cortlandpartners.com or call 404.965.3988.
Cortland Partners is a drug-free workplace.
Cortland Partners participates in e-verify to verify the employment status of
all persons hired to work in the United States.
Apply Here: http://www.Click2apply.net/qsbz6tqsm5c2ztnp PI101132343
Feb 08, 2018
Full time
Role Overview
At Cortland Partners, you map the story of your success. We don't adhere to the status quo, we love outside industry perspective, and we thrive on exploring possibilities and reimagining solutions. As an innovative leader in multifamily, our high performance continues to drive exponential growth – and we invite you to join us on our journey towards real estate excellence. With tools and guidance to sharpen your skills, you can forge your own career path, love what you do, and let it show.
As a Service Technician, you assist in maintaining the physical integrity of a multimillion dollar, multifamily apartment home community for residents, visitors, and associates alike.
Roles You'll Play
THE SUPERHERO
Seem to have superpowers because you know how to diagnose and fix pretty much anything — electrical, plumbing, HVAC, gas, appliance, structural, lighting, and security systems
Make your community a higher functioning and more efficient place for residents to call home
Combat Facilities and Services challenges by performing routine preventive maintenance and making sure all tools are in perfect condition
THE CARETAKER
Do whatever it takes — fixing a leak, repairing damage in a vacant unit, or removing abandoned furniture and appliances — to keep your community in tip-top shapE
Eliminate disarray, disrepair, and chaos to keep your community running like a well-oiled machine
Make residents feel confident you will be there for them if something in their apartment breaks
THE OUTDOORS ENTHUSIAST
Always looking for an excuse to be outside — not a fan of sitting in a cubicle
Welcome opportunities to roll up your sleeves and get your hands dirty
Not intimidated by extreme weather, sewage, or heights
Happy to be on your feet most of the day, walking long distances, working on roofs, lifting up to 75 pounds, and operating machinery
Our Vision of What Success Looks Like
Residents feel completely confident that all community maintenance issues will be repaired quickly and effectively.
Service requests are at an all-time low, thanks to all your preventive maintenance and quick repairs.
Your community looks perfect. Common areas are spotless, the grounds are beautiful, and curb appeal is worthy of a magazine cover.
Your Building Blocks of Success
Solid record of carpentry, plumbing, and electrical repair experience
Physical agility and mobility
Resourceful problem solver
Ability to interact with customers professionally and enthusiastically
Current CPO and HVAC certifications
The Foundation of Cortland Partners
At Cortland, we create, reimagine, and manage apartment communities for over 100,000 residents nationwide. Headquartered in Atlanta, GA, we have communities in ten states and regional offices in Charlotte, Dallas, Denver, Houston, and Orlando. From product design and procurement to general contracting and property management, we do it all – to make sure our communities are the perfect setting for living life to its fullest.
Our success is fueled by our belief in a better life – where hospitality is always a given, each detail is worth a second thought, and every open door is a new opportunity to go beyond expectations. We come to work every day to create possibilities for people – possibilities that translate into superior living spaces and experiences designed to inspire our residents, associates, and investors to live a better life focused on what matters most to them.
Cortland Partners is an equal opportunity employer, and we're proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email talentresources@cortlandpartners.com or call 404.965.3988.
Cortland Partners is a drug-free workplace.
Cortland Partners participates in e-verify to verify the employment status of
all persons hired to work in the United States.
Apply Here: http://www.Click2apply.net/qsbz6tqsm5c2ztnp PI101132343
