31 jobs found in Charlotte

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Qualifications High school diploma or equivalent required. Minimum one year of telephone and customer service or telemarketing experience is required. Computer experience, excellent customer service and problem-solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast paced environment is required. Responsibilities Recruit prospective blood donors from a variety of sources by phoning individuals to make donation appointments. Contact active, lapsed and occasional apheresis and/or whole blood donors to increase the frequency of donations and increase the number of donors at fixed sites or mobile unit blood drives to meet the collections goals. Positively impact the quality of service to donors and groups, increasing the availability of blood products. Coordinate reminder calls, follow-up, logging of data, maintenance of records and special projects to achieve established goals. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations. Contact by telephone current apheresis and/or whole blood donors to recruit for donation. Schedule appointments to ensure maximum number of donors are scheduled each day. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. May work collaboratively with the fixed site recruitment manager to develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. Perform other related duties as assigned. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Shift: Monday - Friday rotating weekends 1:30 PM-10:00 PM Following established procedures, notifies, educates, and counsels blood donors, their partners or family, employees and public audiences regarding blood transmissible infectious agents. Review and approve donor notification packets. In accordance with policy, may educate donors involved in recipient complication cases Interpret test results, the significance of health history information and risk factors to provide accurate and sensitive donor counseling. May manually enter additional test results into approved databases. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations. Maintain Blood Services records in accordance with ARCBS directives and FDA, state and federal regulations. Research records in order to retrieve requested information. Work in a collaborative team environment in order to meet operational objectives while advancing donor and recipient safety. Qualifications Bachelor's degree in health science, biology, nursing, medical technology, infectious disease counseling or equivalent combination of education and related experience is required. Demonstrated competence in infectious disease counseling or related function. Minimum one year of work experience in a hospital, laboratory, infectious disease or sexually transmitted disease clinic setting is required with at least one year of counseling in those specific areas. Specific training in health education, infectious disease counseling, patient education, or equivalent is required. Familiarity with medical terminology required. Intermediate to advanced level computer skills with Microsoft Office applications in a Windows environment is required. Bilingual: Spanish - Preferred Responsibilities Ensure donors with abnormal or unexpected test results are deferred and appropriately notified in accordance with SOP requirements and timelines. Following established procedures, counsel blood donors who are deferred due to abnormal or unexpected test results or health history. Educate donors regarding risk behaviors, precautions and possible future implications to health. Provide appropriate community referrals to donors. Recognize situations where donor information gathered during counseling sessions require follow-up (such as identifying suspect products and retrieval, upgrading DDR or notifying outside agencies of infectious disease risk). Review test result or donation history and other pertinent information to provide appropriate counseling. Arrange follow-up testing (donors, recipients, etc) as required by applicable research or follow-up study or at donor or physician request. Coordinate donor participation in research or follow-up studies. Manage follow-up testing and upgrade deferral status as a result of additional follow-up test results May investigate and gather supporting documentation for donor reentry and reinstatement. May remove deferral codes from donors who are again eligible due to changing eligibility criteria or approved donor reentry protocols. Notify donors of changes in eligibility status and eligibility for reentry testing. Complete and review donor case files to ensure documentation is complete and actions have been taken as required. Perform recipient tracing (look back) activities. May prepare and deliver educational seminars to internal and external audiences. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Shift: 2nd 1:00p-9:30p with Rotating Weekends. Qualifications Bachelor's degree in health science, biology, nursing, medical technology, infectious disease counseling or equivalent combination of education and related experience is required. Demonstrated competence in infectious disease counseling or related functions. Awareness of various infectious/communicable diseases or STI’s to include Syphilis, HCV, Zika, HBV, HTLV and Chagas - preferred Experience in a call center environment where productivity is measured - preferred. Employment experience in psycho education, prevention awareness, community liaison or client support work - preferred. Minimum one year of work experience in a hospital, laboratory, infectious disease or sexually transmitted disease clinic setting is required with at least one year of counseling in those specific areas. Specific training in health education, infectious disease counseling, patient education, or equivalent is required. Familiarity with medical terminology required. Intermediate to advanced level computer skills with Microsoft Office applications in a Windows environment is required. Responsibilities Following established procedures, notifies, educates, and counsels blood donors, their partners or family, employees and public audiences regarding blood transmissible infectious agents. Review and approve donor notification packets. In accordance with policy, may educate donors involved in recipient complication cases Interpret test results, the significance of health history information and risk factors to provide accurate and sensitive donor counseling. May manually enter additional test results into approved databases. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations. Maintain Blood Services records in accordance with ARCBS directives and FDA, state and federal regulations. Research records in order to retrieve requested information. Work in a collaborative team environment in order to meet operational objectives while advancing donor and recipient safety. Ensure donors with abnormal or unexpected test results are deferred and appropriately notified in accordance with SOP requirements and timelines. Following established procedures, counsel blood donors who are deferred due to abnormal or unexpected test results or health history. Educate donors regarding risk behaviors, precautions and possible future implications to health. Provide appropriate community referrals to donors. Recognize situations where donor information gathered during counseling sessions require follow-up (such as identifying suspect products and retrieval, upgrading DDR or notifying outside agencies of infectious disease risk). Review test result or donation history and other pertinent information to provide appropriate counseling. Arrange follow-up testing (donors, recipients, etc) as required by applicable research or follow-up study or at donor or physician request. Coordinate donor participation in research or follow-up studies. Manage follow-up testing and upgrade deferral status as a result of additional follow-up test results May investigate and gather supporting documentation for donor reentry and reinstatement. May remove deferral codes from donors who are again eligible due to changing eligibility criteria or approved donor reentry protocols. Notify donors of changes in eligibility status and eligibility for reentry testing. Complete and review donor case files to ensure documentation is complete and actions have been taken as required. Perform recipient tracing (look back) activities. May prepare and deliver educational seminars to internal and external audiences. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The American Red Cross Charlotte, NC National Testing Laboratory is seeking candidates for a Laboratory Technician GREAT OPPORTUNITY FOR NEW/RECENT SCIENCE GRAD! Job Description: As a Laboratory Tech you will perform automated and manual test procedures on blood samples to assure the safety, potency and purity of the blood supply. Adheres to explicit standard operating procedures and performs all duties and responsibilities in accordance with the applicable regulatory requirements. Shift/schedule: Two Labs: Infectious Disease Lab (IDL): where testing is done for viral markers in the blood such as HIV, HCV (hepatitis), West Nile Virus and now Zika Virus. Or Immunohematology Laboratory (IHL): where The determination of an ABO Blood group is defined, and ANTIBODY SCREENING for red cell antibody detection, identification and crossmatch system Major Responsibilities: Perform and interpret manual and automated testing procedures on blood samples in the laboratory. Perform and accurately record required quality control procedures. Recognize and identify testing irregularities, equipment problems, errors and other potential problems that may adversely affect test performance or results. Report problems to the Laboratory Supervisor or other appropriate supervisory staff. Trouble-shoot and implement corrective actions. Comply with all designated safety policies and procedures in the work area, including the use of applicable protective equipment when necessary to prevent exposure to potentially infectious agents. Maintain accurate, complete and legible records. Identify discrepancies and verify documentation performed by other technologists and technicians. Review documentation for accuracy, validity and completeness. Review test runs and verify test procedures are done in accordance with Standard Operating Procedures. Perform proficiency testing and validations as required. Prepare and evaluate reagents and quality control samples. Maintain inventory of reagents, equipment and supplies necessary for the performance of testing. Understand reagent stability and follow manufacturer recommended storage conditions. Properly perform and document required preventative maintenance and calibration on lab equipment. Demonstrate knowledge in all procedures performed in the assigned departments. Participate in continuing education programs and training/retraining as necessary. Participate in special projects and committee assignments as directed. Understand and comply with applicable federal and state regulations, AABB Standards, and ARCBS directives pertaining to blood banking and safety. Adhere to quality assurance procedures and current Good Manufacturing Practices. May be required to work overtime or provide on-call coverage as needed. Perform other related duties as necessary. Scope: May be required to provide direct and constant supervision for tasks performed by laboratory technicians and assistants. Assist in the training of new technologists, technicians and assistants. Travel to other National Testing & Reference Laboratories may be required. Qualifications: B achelor's degree from an accredited institution with a major in Biological, Chemical, or medical technology required; or the equivalent education required. Will be required to meet specific state requirements. Degrees from foreign institutions will require credential equivalency evaluation and must be stated on resume. Ability to understand and perform complex procedures and techniques and work with complex instrumentation. Skills required for proper specimen and reagent handling, labeling, processing, preparation, transportation and storage necessary. Ability to correctly interpret test results, to include identification and correction of discrepancies. Must be knowledgeable of required regulations and comply with them. Ability to provide excellent customer service internally and externally. Possess good written and verbal communication skills. Ability to read, understand and follow detailed procedures. Analytical, numerical and reasoning abilities necessary. Use of good sound judgment. Ability to prioritize organize, and handle a high volume workload efficiently essential. Must maintain high standard of performance during repetitious tasks. Ability to promote cooperative work environment with laboratory staff. Basic computer skills necessary. Equipment used includes the following: telephone, printer, photocopier, calculator, fax machine, variety of laboratory instrumentation (mechanical, electrical and pressurized), and maintenance tools. Essential Functions/Physical Requirements: The duties above indicate the essential functions of the job. Frequent standing, walking and sitting. Manual dexterity necessary. Good close vision and color perception required. Clear simple speech and good hearing required. Kneel, stoop, crouch and balance occasionally. May lift or carry up to 50 pounds occasionally. Laboratory environment with high safety or health considerations. Moderate noise level. May require the ability to tolerate temperatures 2 - 8 degrees centigrade (approximately 32 - 40 degrees Fahrenheit) for short periods of time (in suitable cold temperature clothing provided). This position is in OSHA Category I in view of the fact that the position requires the incumbent work under conditions where the potential exists for the incumbent to make contact with blood or blood components as a result of splashes, spills, and/or needlesticks. To learn more about the life-saving impact our employees have every day, watch this short video: https://youtu.be/Hg3XJCA8RQ0 Apply now! The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Qualifications High school diploma or equivalent required. Associate’s or Bachelor’s degree preferred, with 1-3 years of customer service experience. Experience in blood or pharmaceutical inventory management/hospital customer relations/logistics is preferred. Excellent written and verbal communication skills with the ability to prioritize and execute multiple tasks. Must function independently and possess organizational skills. Outstanding interpersonal skills in dealing with all levels of customers and staff (paid and volunteer ). Problem solving and analytical skills. Working knowledge of computers preferably with an Order Entry System, Excel, Microsoft Word and Outlook. Flexibility is a must. Specific job assignments will require day, evening, weekend and holiday hours. Overtime may be required. Responsibilities Provide customer assistance in ordering blood and plasma derivatives and transfusion-related products and supplies. Maintain hospital inventory and return blood products within regulatory compliance. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations. Receive routine orders for a variety of blood and pharmaceutical products and transfusion-related supplies. Responsible for proper documentation and implementation of all orders received by phone, fax or other sources. Responsible for proper documentation of returned orders, credit memos, inquiries and complaints. Make follow-up calls if product needs cannot be met as expected. Maintain/work with data, tools or computer programs to facilitate management and monitoring of product and service information. Provide customer service to clients. Proactively communicate with hospital customers to increase customer satisfaction. Maintain positive and professional communications, both internally as well as externally to provide regular product/service information and follow-up; promote teamwork. Establish priorities and make decisions within prescribed parameters while working in a team setting. Assist hospital personnel with inventory alternatives when requested products are unavailable within established guidelines. and procedures that assist the customers and the patient. Negotiate product/service requirements while maintaining positive rapport with different types of customers via telephone. Rotate inventory of primary and remote facilities to ensure adequate supplies of products for the needs of customers. Investigate and resolve hospital shipment problems. Receive, investigate and communicate related to customer concerns; complete customer concern documentation accurately and timely, then forward to appropriate individual(s) for follow-up/review. Determine most economical method of transportation for hospital shipments. Recognize, document and alert Management of trends in customer calls/usage. Recommends process improvements. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Qualifications Associates Degree and two years experience in electronics, computer science, and mechanical or electromechanical repair required; or the equivalent combination of education and experience. Or documented high level performance as an American Red Cross Biomedical Equipment Tech I. Ability to read color codes on wiring and electrical components. Ability to comprehend and follow both written and oral instructions. Ability to establish and maintain working relationships with co-workers, biomedical and medical staff, and the general public. A basic knowledge of e-mail, database management, spreadsheet, and word processor applications. Ability to work nights, weekends, and holidays if necessary. Ability to keep neat and accurate records. Must be willing to be multi-task trained. A valid Drivers license with a good driving record. Ability to take support call. Responsibilities Under moderate supervision, repair, calibrate, and maintain all types of biomedical equipment, devices, instruments, and systems with basic to moderate complexity. Inspect, install, and provide preventive maintenance of general and complex biomedical equipment. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations. Perform a variety of routine and complex tasks associated with the installation, service and calibration of a diverse range of biomedical equipment and instrumentation. Assist in the support of a systematic preventive maintenance program for biomedical equipment and instrumentation which may include entry into Computerized Maintenance Management System. Install, qualify, maintain service, modify, troubleshoot, safety test, and calibrate a variety of biomedical equipment and instrumentation by interpreting engineering and vendor information, schematic diagrams and graphic illustrations. Diagnose and correct system or equipment malfunctions by repairing or replacing parts to ensure that biomedical equipment and internal circuitry meets specified requirements. Make necessary calculations for computing circuit elements necessary to adjust circuitry to specified requirements as instructed. Provide technical assistance and instruction to personnel in the operation and maintenance of equipment. Provide recommendations regarding purchase of biomedical equipment and instrumentation. Meets departmental performance indicator standards on a consistent basis. Maintains accurate and timely documentation. Maintains a clean and safe work place. Perform other related duties as necessary to support organizational, regional and departmental business and quality goals. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. If you share our passion for helping people, join us in this excellent career opportunity. Design and develop equipment and systems and/or redesign existing systems to fulfill the needs of customers and support business operations. Support project managers on software projects as required. May provide technical guidance to other staff. Responsibilities: Develop applications software projects including functional requirements, analysis, applications and user interface design, database design, security control setup, testing, documentation, and implementation. Install, configure and customize commerical-off-the-shelf (COTS) software applications to meet approved project requirements. Prepare metrics, activity and progress reports regarding projects, tasks, and operations. Provide technical expertise to IT staff as needed in regards to major packaged applications or complex software designs. Follow standard operations and procedures. Qualifications Education: 4-year college degree or equivalent combination of education and experience Computer Science, Information Technology or related field Experience: Minimum 3 to 5 years required Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Responsibilities: 1. Responsible for the supervision of assigned service agents including, but not limited to, interviewing/hiring, training, coaching, evaluating and disciplining to ensure a well-qualified team and to enhance operational success. 2. Ensures adequate staffing to meet call center objectives. Projects staffing needs and develops strategies to ensure call hours objectives are met. Initiates defined contingency actions during call period as required to maximize production. 3. Responsible for monitoring individual service agent calls, evaluating calls against defined standards of performance, and providing coaching to service agents. Utilize third party reviews to provide coaching. Identify and schedule training for service agents according to identified needs. 4. Utilize systems, reports and resources productively to achieve objectives in a cost-effective manner. 5. Implement programs for leading and motivating service agent staff to achieve recruitment organizational objectives and minimize turnover. 6. Perform other related duties as assigned. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Scope Oversee and monitor service agents within divisional call centers to achieve production standards for the number of calls and appointments, meeting defined levels of performance for productivity and quality. Essential Functions/Physical Requirements: The duties are representative of the essential functions of the position. Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. Some local and non-local business travel may be required. Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site. Therefore the work site may determine the exposure level to be greater than or less than the below stated level. This position is an exposure determination 0 in view of the fact that normal work involves no exposure to blood or blood components and/or human body fluids or tissue samples as a result of splashes, spills, and/or needlesticks or performance of or assistance in first aid. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualifications: Bachelor's degree in business, management, marketing, communications, public relations, or the equivalent is required. Minimum three years of proven sales and/or telemarketing experience indicating consistent record of achieving established goals. Includes a minimum of one year supervisory experience; preferably in a call center or blood banking environment. Strong organizational and problem solving skills, the ability to work independently and under pressure. Ability to work in a fast paced call center environment required. Effective verbal and written communication skills are required. Intermediate level computer skills with Microsoft Office applications in a Windows environment are required. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Company Overview: As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. If you share our passion for helping people, join us in this excellent career opportunity. Job Description: The Category –Supply Management leads Supply Management’s support for the HR & Travel categories. Leads large indirect staff via Center-Led approach. Focus areas: Category Strategies. Written Category Strategies for assigned categories Improvement. Drives YOY financial improvement and risk mitigation Performance Reporting (e.g. cost savings process, reporting, scorecards, etc.) Professional Development & Training Plan based on Role Competencies Process Improvement to assure mitigation of risk via simpler work processes Best Practices & Benchmarking to improve performance based on facts Benchmarking (e.g. across industry benchmarks, best practices, etc.) Market Analysis (e.g. what are others doing in same categories, etc.) Environmental Scanning. Keeps abreast of market intelligence in categories assigned and incorporates into work plans as appropriate Ensures Supply Management’s written Statement of Direction is followed. Provides leadership for HR & Travel Supply Management initiatives via Influence Model. Coordinates enterprise efforts, and participates in the implementation of new and highly complex projects across the American Red Cross. This is a critical role that has significant impact on Supply Management’s ability to deliver in terms of risk mitigation and financial improvement/cost reduction as expected by CFO. Responsibilities Under the direction of the Director of Supply Management: Ambassador of Supply Management (AOSM) for LOB and Function Leaders Creates and executes written Category Strategies, endorsed by stakeholders Facilitates execution of Category Initiatives in collaboration with stakeholders Uses Influence not Command and Control to gain endorsement of proposals Lead in the development and execution of Category negotiation strategies with suppliers, including, but not limited to, specific targets for pricing, service, quality, intellectual property, liability and risk Leads complex negotiation with suppliers, develops good agreements with the understanding of win-win outcomes Facilitate line of business reviews Lead strategic supplier business reviews Collaborates and recognizes the best option is the one that is agreed to by all Ensures appropriate stakeholders endorses proposals before implementation Leadership via ‘Center-Led’ approach. ‘Center-Led’ as defined by McKinsey. Delivers Year-Over-Year (YOY) financial improvement in categories assigned (Target best in class 3 -5 X+ ROI on total cost of team .. salary plus benefits) Highly responsive to all stakeholders Keeps stakeholders regularly informed (e.g. regular check-ins, etc.) Defines roles and responsibilities for each team member or participant Uses stakeholder-centric approach Demonstrates managerial courage by bringing up the ‘undiscussables’ Exhibits grace under fire Ongoing operational responsibilities will include: Maintain and improve methods to identify and communicate marketplace expertise, including market analysis, supply risk, competitive threats, demand management trends, internal purchasing behavior, and pricing strategies Drive comprehensive analytical approach to measure & interpret category performance and provide qualitative & quantitative assessment to stakeholders Provide process and policy enforcement for the Category across Red Cross Generate organizational metrics/scorecard to report on category performance Requirements Bachelor’s Degree required. Master’s Degree a plus. Professional Certification a plus (e.g. C.P.M., CPSM, CIRM, CPIM) 10+ years leadership in Purchasing/Strategic Sourcing/Category Management Well versed in Microsoft suite of products, Excel/PowerPoint/Word Executive Presence. Knows how to sell ideas (e.g. Business Case, etc.). Experience using Influence Model as opposed to Command and Control Strong verbal and written communications skills Strong collaboration and cross-functional team skills Strong negotiation skills to achieve the optimal business results for the organization Strong analytical, data analysis, problem solving, and storytelling experience Strong contracting management skills in large enterprise service contracts Continuous learner and ability to consider ‘The Art of the Possible’ Practices learning from ‘5 Dysfunctions of Team’ book (Patrick Lencioni) The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, a comprehensive benefit package, and a collaborative team spirit environment. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Click on the link to learn more about platelet (Apheresis) donations: https://youtu.be/BwjwbxbwN34 Qualifications High school diploma or equivalent required. Minimum one year of telephone and customer service or telemarketing experience is required. Computer experience, excellent customer service and problem- solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast paced environment is required. Call Center experience preferred Responsibilities Recruit prospective blood donors from a variety of sources by phoning individuals to make donation appointments. Contact active, lapsed and occasional apheresis and/or whole blood donors to increase the frequency of donations and increase the number of donors at fixed sites or mobile unit blood drives to meet the collections goals. Positively impact the quality of service to donors and groups, increasing the availability of blood products. Coordinate reminder calls, follow-up, logging of data, maintenance of records and special projects to achieve established goals. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations. Contact by telephone current apheresis and/or whole blood donors to recruit for donation. Schedule appointments to ensure maximum number of donors are scheduled each day. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. May work collaboratively with the fixed site recruitment manager to develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. Perform other related duties as assigned. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Qualifications High school diploma or equivalent required. Minimum one year of telephone and customer service or telemarketing experience is required. Computer experience, excellent customer service and problem-solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast paced environment is required. Call Center experience preferred Responsibilities Recruit prospective blood donors from a variety of sources by phoning individuals to make donation appointments. Contact active, lapsed and occasional apheresis and/or whole blood donors to increase the frequency of donations and increase the number of donors at fixed sites or mobile unit blood drives to meet the collections goals. Positively impact the quality of service to donors and groups, increasing the availability of blood products. Coordinate reminder calls, follow-up, logging of data, maintenance of records and special projects to achieve established goals. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations. Contact by telephone current apheresis and/or whole blood donors to recruit for donation. Schedule appointments to ensure maximum number of donors are scheduled each day. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. May work collaboratively with the fixed site recruitment manager to develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. Perform other related duties as assigned. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Click on the link below to learn more about platelet (Apheresis) donations: https://youtu.be/BwjwbxbwN34 Qualifications High school diploma or equivalent required. Minimum one year of telephone and customer service or telemarketing experience is required. Computer experience, excellent customer service and problem- solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast paced environment is required. Call Center experience preferred Responsibilities Recruit prospective blood donors from a variety of sources by phoning individuals to make donation appointments. Contact active, lapsed and occasional apheresis and/or whole blood donors to increase the frequency of donations and increase the number of donors at fixed sites or mobile unit blood drives to meet the collections goals. Positively impact the quality of service to donors and groups, increasing the availability of blood products. Coordinate reminder calls, follow-up, logging of data, maintenance of records and special projects to achieve established goals. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations. Contact by telephone current apheresis and/or whole blood donors to recruit for donation. Schedule appointments to ensure maximum number of donors are scheduled each day. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. May work collaboratively with the fixed site recruitment manager to develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. Perform other related duties as assigned. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Second Shift Qualifications High school diploma or equivalent required. Minimum two years of telemarketing, customer service or call center experience is required. Computer experience, excellent customer service and problem-solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast paced environment is required. Responsibilities Recruit prospective blood donors from a variety of sources by phoning individuals to make donation appointments. Contact active, lapsed and occasional apheresis and whole blood donors to increase the frequency of donations and increase the number of donors at fixed sites or mobile unit apheresis drives to meet the collections goals. Positively impact the quality of service to donors and groups, increasing the availability of blood products. Coordinate reminder calls, follow-up, logging of data, maintenance of records and special projects to achieve established goals. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations. Contact by telephone current apheresis and/or whole blood donors to recruit for donation. Schedule appointments to ensure maximum number of donors are scheduled each day. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. Develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply by working collaboratively with the Fixed Site Recruitment Manager. Act in a leadership capacity providing overall customer and staff support in absence of the supervisor. May conduct employee training. Assists in assigning lists to Telerecruiters. Perform other related duties as assigned. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Position Location: Greensboro, NC Click on the link to learn more about platelet (Apheresis) donations: https://youtu.be/BwjwbxbwN34 Qualifications High school diploma or equivalent required. Minimum one year of telephone and customer service or telemarketing experience is required. Computer experience, excellent customer service and problem- solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast paced environment is required. Call Center experience preferred Responsibilities Recruit prospective blood donors from a variety of sources by phoning individuals to make donation appointments. Contact active, lapsed and occasional apheresis and/or whole blood donors to increase the frequency of donations and increase the number of donors at fixed sites or mobile unit blood drives to meet the collections goals. Positively impact the quality of service to donors and groups, increasing the availability of blood products. Coordinate reminder calls, follow-up, logging of data, maintenance of records and special projects to achieve established goals. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations. Contact by telephone current apheresis and/or whole blood donors to recruit for donation. Schedule appointments to ensure maximum number of donors are scheduled each day. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. May work collaboratively with the fixed site recruitment manager to develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. Perform other related duties as assigned. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Qualifications Associate Degree or equivalent combination of related education and experience required. Bachelor degree in a science or health care field is preferred. Minimum one year of related experience in blood banking, laboratory testing, medical records, auditing or quality review is preferred. Excellent verbal and written communication skills required. Intermediate to advanced level computer skills with Microsoft Office applications in a Windows environment is required. Responsibilities Identify, investigate and retrieve suspect products associated with post donation information, donor deferrals, abnormal or unexpected test results, manufacturing issues and notifications from other sources. Immediately gain control of suspect products when indicated. Perform consignee notifications to gain control and retrieve suspect products. Advise regions, consignees and others to control suspect products using computer notifications, inventory systems, and telephone and e-mail systems. Respond to requests from regions and hospitals concerning bacterial contamination of components. Maintain Blood Services records in accordance with ARCBS directives and FDA, state and federal regulations. Research records in order to retrieve requested information. Work in a collaborative team environment in order to meet operational objectives while advancing donor and recipient safety. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations. Identify, control and retrieve suspect products (includes gaining control, product retrieval, consignee notification, tracking responses from consignees, case review, and managing cases through to closure). Follow Red Cross procedures and communicate directly and precisely with hospitals and blood services field regions to perform the retrieval of suspect products. Answers donor eligibility questions and product or donor concerns from Collections staff, donors or consignees in a timely manner. Reviews donor deferral records to identify suspect products. Ensures timely management of product level investigation under ARC inventory. Ensure notification for biologic product deviations and FDA notifications occur timely. May investigate discrepancies in donor records. May correct, update and verify changes to ensure appropriate entry and confidential handling of data. Performs retrieval activities related to product complaints including bacterial detection cases. May assist with donor reentry and reinstatement. Perform other related duties as necessary to maintain the team workflow. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Job Summary: Performs automated and manual test procedures on blood samples to assure the safety, potency and purity of the blood supply. Adheres to explicit standard operating procedures and performs all duties in accordance with the applicable regulatory requirements. 3rd Shift – Thurs-Sun 9PM-7:30AM Major Responsibilities: Perform and interpret manual and automated testing procedures on blood samples in the laboratory. Perform and accurately record required quality control procedures. Recognize and identify testing irregularities, equipment problems, errors and other potential problems that may adversely affect test performance or results. Report problems to the Laboratory Supervisor or other appropriate supervisory staff. Trouble-shoot and implement corrective actions. Provide work direction to laboratory personnel. Ensure testing is performed accurately and efficiently. Notify appropriate management staff and Quality Control immediately of testing delays, problems or discrepant results. Comply with all designated safety policies and procedures in the work area, including the use of applicable protective equipment when necessary to prevent exposure to potentially infectious agents. Maintain accurate, complete and legible records. Identify discrepancies and verify documentation performed by other technologists and technicians. Review documentation for accuracy, validity and completeness. Review test runs and verify test procedures are done in accordance with Standard Operating Procedures. Perform proficiency testing and validations as required. Prepare and evaluate reagents and quality control samples. Maintain inventory of reagents, equipment and supplies necessary for the performance of testing. Understand reagent stability and follow manufacturer recommended storage conditions. Properly perform and document required preventative maintenance and calibration on lab equipment. Demonstrate knowledge in all procedures performed in the assigned departments. Participate in continuing education programs and training/retraining as necessary. Participate in special projects and committee assignments as directed. Understand and comply with applicable federal and state regulations, AABB Standards, and ARCBS directives pertaining to blood banking and safety. Adhere to quality assurance procedures and current Good Manufacturing Practices. May be required to work overtime or provide on-call coverage as needed. Perform other related duties as necessary. Scope: Provide direction for tasks performed by laboratory technologists, technicians and assistants. Provide guidance and leadership to laboratory staff. Assist in the training of new technologists, technicians and assistants. Travel to other National Testing & Reference Laboratories may be required. Qualifications: Bachelor’s degree from an accredited institution with a major in chemical, physical, or biological science, medical technology or the equivalent experience required. (California only: California Clinical Laboratory Scientist license required.) Medical Technologist (ASCP) or equivalent certification desired. Minimum of six years laboratory experience required, including at least 2 years of clinical experience. Will be required to meet specific state requirements. Degrees from foreign institutions will require credential equivalency evaluation. Ability to understand and perform complex procedures and techniques and work with complex instrumentation. Skills required for proper specimen and reagent handling, labeling, processing, preparation, transportation and storage necessary. Ability to correctly interpret test results, to include identification and correction of discrepancies. Must be knowledgeable of required regulations and comply with them. Ability to provide excellent customer service internally and externally. Possess superior written and verbal communication skills and basic leadership abilities. Ability to read, understand and follow detailed procedures. Analytical, numerical and reasoning abilities necessary. Proven skills in critical thinking, problem solving, and decision-making. Use of good sound judgment. Ability to prioritize, organize, and handle a high volume workload efficiently essential. Must maintain high standard of performance during repetitious tasks. Ability to promote cooperative work environment with laboratory staff. Basic computer skills necessary. Equipment used includes the following: telephone, printer, photocopier, calculator, fax machine, variety of laboratory instrumentation (mechanical, electrical and pressurized), and maintenance tools. Essential Functions/Physical Requirements: The duties above indicate the essential functions of the job. A minimum amount (5-10%) of business travel is required. Frequent standing, walking and sitting. Manual dexterity necessary. Good close vision and color perception required. Clear simple speech and good hearing required. Kneel, stoop, crouch and balance occasionally. May lift or carry up to 50 pounds occasionally. Laboratory environment with high safety or health considerations. Moderate noise level. require the ability to tolerate temperatures 2 - 8 degrees centigrade (approximately 32 - 40 degrees Fahrenheit) for short periods of time (in suitable cold temperature clothing provided). This position is in OSHA Category I in view of the fact that the position requires the incumbent work under conditions where the potential exists for the incumbent to make contact with blood or blood components as a result of splashes, spills, and/or needlesticks. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Job Description Responsibilities 1. Strategy: Develops and executes ongoing strategy for qualifying donors in extensive donor discovery, retention and growth of donor contributions as well as recapture from previous donors. Works collaboratively with other departments and partners with development staff at the National Office to create customized solicitation strategies matching the objectives of the organization and interests of the donor/prospect. 2. Fundraising Targets and Portfolio Management: Manages an assigned portfolio of donors and prospects with intent to discover donor potential. Responsible for minimum annual fundraising goal tied to blended portfolio as specified in performance standards, including both renewable gifts and new incremental revenue. Develop aggregate donor management plans resulting in primarily phone interaction and local face to face solicitation. Revenue target may increase due to major domestic disasters. 3. Prospect Development: Implements programs/activities to identify, cultivate, solicit and steward donors at the $2,500 level or higher, with an emphasis on maximizing revenue for the American Red Cross. May work with community Board members and other leadership volunteers to identify, cultivate, solicit and steward appropriate donors. Updates donor records in region and/or district database and Salesforce following donor contacts. 4. Relationship Development: Accountable for cultivating relationships of individual and organizational fundraising with focus on retention, recapture and growth. Responsible for new business development and the need to steward donor relationships until annual hand off of accounts occurs which meets channel design and donor centric principles. 5. Other: Participates in disaster relief fundraising projects as appropriate. . 6. It is the responsibility of all Red Cross staff members to recruit, train and work with volunteers and to treat all clients, volunteers, guests, and other employees in a courteous and respectful manner at all times while maintain a cooperative atmosphere for everyone. It is expected that each member of the regional management team to work with a volunteer counterpart to ensure key volunteers are utilized and ensure depth within the function. 7. Carries out any additional assignments required to fulfill the mission of the American Red Cross. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Qualifications Education: Bachelor’s degree or equivalent experience required. Advanced degree highly desirable. Experience: Minimum three years sales and/or fundraising experience required. Experience in qualifying donors through donor discovery and proven success with straightforward requests is required. Management Experience: None required. Skills and Abilities: Ability to relate well and work effectively with multiple constituencies and audiences. Excellent organizational, verbal and written skills required. Knowledge of office systems: MS-Office preferred and fundraising database systems (e.g., Raiser’s Edge, Salesforce.com). A team player committed to developing and working within a collaborative environment and to ensuring the highest customer service orientation. Travel: Requires frequent travel within the Region. The amount will vary depending upon size and geography of region. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Job Summary: Performs automated and manual test procedures on blood samples to assure the safety, potency and purity of the blood supply. Adheres to explicit standard operating procedures and performs all duties in accordance with the applicable regulatory requirements. Wednesday-Satruday 11:00am to 9:30pm Major Responsibilities: Perform and interpret manual and automated testing procedures on blood samples in the laboratory. Perform and accurately record required quality control procedures. Recognize and identify testing irregularities, equipment problems, errors and other potential problems that may adversely affect test performance or results. Report problems to the Laboratory Supervisor or other appropriate supervisory staff. Trouble-shoot and implement corrective actions. Provide work direction to laboratory personnel. Ensure testing is performed accurately and efficiently. Notify appropriate management staff and Quality Control immediately of testing delays, problems or discrepant results. Comply with all designated safety policies and procedures in the work area, including the use of applicable protective equipment when necessary to prevent exposure to potentially infectious agents. Maintain accurate, complete and legible records. Identify discrepancies and verify documentation performed by other technologists and technicians. Review documentation for accuracy, validity and completeness. Review test runs and verify test procedures are done in accordance with Standard Operating Procedures. Perform proficiency testing and validations as required. Prepare and evaluate reagents and quality control samples. Maintain inventory of reagents, equipment and supplies necessary for the performance of testing. Understand reagent stability and follow manufacturer recommended storage conditions. Properly perform and document required preventative maintenance and calibration on lab equipment. Demonstrate knowledge in all procedures performed in the assigned departments. Participate in continuing education programs and training/retraining as necessary. Participate in special projects and committee assignments as directed. Understand and comply with applicable federal and state regulations, AABB Standards, and ARCBS directives pertaining to blood banking and safety. Adhere to quality assurance procedures and current Good Manufacturing Practices. May be required to work overtime or provide on-call coverage as needed. Perform other related duties as necessary. Scope: Provide direction for tasks performed by laboratory technologists, technicians and assistants. Provide guidance and leadership to laboratory staff. Assist in the training of new technologists, technicians and assistants. Travel to other National Testing & Reference Laboratories may be required. Qualifications: Bachelor’s degree from an accredited institution with a major in chemical, physical, or biological science, medical technology or the equivalent experience required. (California only: California Clinical Laboratory Scientist license required.) Medical Technologist (ASCP) or equivalent certification desired. Minimum of six years laboratory experience required, including at least 2 years of clinical experience. Will be required to meet specific state requirements. Degrees from foreign institutions will require credential equivalency evaluation. Ability to understand and perform complex procedures and techniques and work with complex instrumentation. Skills required for proper specimen and reagent handling, labeling, processing, preparation, transportation and storage necessary. Ability to correctly interpret test results, to include identification and correction of discrepancies. Must be knowledgeable of required regulations and comply with them. Ability to provide excellent customer service internally and externally. Possess superior written and verbal communication skills and basic leadership abilities. Ability to read, understand and follow detailed procedures. Analytical, numerical and reasoning abilities necessary. Proven skills in critical thinking, problem solving, and decision-making. Use of good sound judgment. Ability to prioritize, organize, and handle a high volume workload efficiently essential. Must maintain high standard of performance during repetitious tasks. Ability to promote cooperative work environment with laboratory staff. Basic computer skills necessary. Equipment used includes the following: telephone, printer, photocopier, calculator, fax machine, variety of laboratory instrumentation (mechanical, electrical and pressurized), and maintenance tools. Essential Functions/Physical Requirements: The duties above indicate the essential functions of the job. A minimum amount (5-10%) of business travel is required. Frequent standing, walking and sitting. Manual dexterity necessary. Good close vision and color perception required. Clear simple speech and good hearing required. Kneel, stoop, crouch and balance occasionally. May lift or carry up to 50 pounds occasionally. Laboratory environment with high safety or health considerations. Moderate noise level. require the ability to tolerate temperatures 2 - 8 degrees centigrade (approximately 32 - 40 degrees Fahrenheit) for short periods of time (in suitable cold temperature clothing provided). This position is in OSHA Category I in view of the fact that the position requires the incumbent work under conditions where the potential exists for the incumbent to make contact with blood or blood components as a result of splashes, spills, and/or needlesticks. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Qualifications Certification as Registered Nurse (RN), Licensed Practical Nurse (LPN) or Medical Laboratory Professional (MT or MLT) is required. Minimum one year of related experience in patient care, blood collections or patient testing is required. Prior blood banking or similar customer service experience preferred. Excellent written and verbal skills and ability to probe donors to elicit a complete and accurate health history is required. Intermediate to advanced level computer skills with Microsoft Office applications in a Windows environment is required. Responsibilities: Respond to and provide appropriate donor care to blood donors who have suffered an injury or had a reaction during or following a blood donation. Performs MD designee review and final quality evaluation of donor complication cases. Identifies need to gain control of components from donors with certain complications that could affect recipient safety. May answer questions regarding donor eligibility and customer concerns. Maintain Blood Services records in accordance with ARCBS directives and FDA, state and federal regulations. Research records in order to retrieve requested information. Work in a collaborative team environment in order to meet operational objectives while advancing donor and recipient safety. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations. Manage donor complications arising from the donation process. Provide appropriate care for donors reporting complications from their donation. Take appropriate and timely product action in response to additional information provided by donors. Provide timely, accurate and helpful answers to donors and staff regarding donor eligibility, complaints and concerns. Communicate directly with donors to ensure proper care and resolution of complication. Ask probing questions to ensure facts of case are known and in order to provide correct care for donor. Manage donor complication cases to resolution and timely closure. Perform medical director/designee review and final quality review for donor complication cases. Identify, control and retrieve suspect products (includes gaining control, product retrieval, consignee notification, tracking responses from consignees, case review and managing cases through closure). Investigate discrepancies in donor records. Correct, update and verify changes to donor records to ensure appropriate entry and confidential handling of donor data. Identify and control impacted suspect products resulting from changes. Monitor security to ensure only authorized personnel have access to confidential donor records. Prepare and provide reports for regions and BHQ regarding donor complication cases as required. Perform all necessary tasks according to procedure and within established time frames. Perform other related duties as necessary to maintain the team workflow. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Qualifications High school diploma or equivalent required. Associate’s or Bachelor’s degree preferred, with 1-3 years of customer service experience. Experience in blood or pharmaceutical inventory management/hospital customer relations/logistics is preferred. Excellent written and verbal communication skills with the ability to prioritize and execute multiple tasks. Must function independently and possess organizational skills. Outstanding interpersonal skills in dealing with all levels of customers and staff (paid and volunteer ). Problem solving and analytical skills. Working knowledge of computers preferably with an Order Entry System, Excel, Microsoft Word and Outlook. Flexibility is a must. Specific job assignments will require day, evening, weekend and holiday hours. Overtime may be required. Responsibilities Provide customer assistance in ordering blood and plasma derivatives and transfusion-related products and supplies. Maintain hospital inventory and return blood products within regulatory compliance. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations. Receive routine orders for a variety of blood and pharmaceutical products and transfusion-related supplies. Responsible for proper documentation and implementation of all orders received by phone, fax or other sources. Responsible for proper documentation of returned orders, credit memos, inquiries and complaints. Make follow-up calls if product needs cannot be met as expected. Maintain/work with data, tools or computer programs to facilitate management and monitoring of product and service information. Provide customer service to clients. Proactively communicate with hospital customers to increase customer satisfaction. Maintain positive and professional communications, both internally as well as externally to provide regular product/service information and follow-up; promote teamwork. Establish priorities and make decisions within prescribed parameters while working in a team setting. Assist hospital personnel with inventory alternatives when requested products are unavailable within established guidelines and procedures that assist the customers and the patient. Negotiate product/service requirements while maintaining positive rapport with different types of customers via telephone. Rotate inventory of primary and remote facilities to ensure adequate supplies of products for the needs of customers. Investigate and resolve hospital shipment problems. Receive, investigate and communicate related to customer concerns; complete customer concern documentation accurately and timely, then forward to appropriate individual(s) for follow-up/review. Determine most economical method of transportation for hospital shipments. Recognize, document and alert Management of trends in customer calls/usage. Recommends process improvements. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Qualifications Associates Degree and a minimum two years related experience or combination of education and related experience is required. Knowledge of American Red Cross scheduling or staffing patterns preferred. Excellent verbal and written communication skills. Effective organization skills and attention to detail is required. Excellent computer skills especially in the use of spreadsheet and/or databases are required. Responsibilities Coordinate collections staffing activities to ensure proper staffing for maintaining optimum productivity and quality donor care. Projects and coordinates resource requests so that each collections operation has staff and resources assigned in a manner that will assure success and/or be in accordance with agreed upon standards. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations. Schedule collections staff in accordance with booked drives and staffing assigned rules. May coordinate and select training sites. Resolve scheduling conflicts while adhering to regional guidelines which may include scheduling staff required to be included in an on-call rotation and coordinating this particular collection staff on-call coverage. May coordinate staff vacation approvals, sick leave and other time off request based on staffing needs and policies and procedures. Coordinates with staff supervisors on the process. Generate staffing reports for management, as required. Plans for rotation of staff for out-of-town, weekend and holiday operations. Balances workload among individuals and considers travel and overtime cost in the process. Routinely monitor and identify critical scheduling related indicators and trends, communicating concerns to appropriate personnel. May support lodging reservations and billing arrangements as schedules dictate (in conjunction with Collections Staff Timekeeping Coordinator). Perform other related duties as necessary and assigned by supervisors. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Come bring your ASCP Clinical Lab Scientist (CLS) or Medical Technologist (MT) license and passion for blood banking to support the life-saving mission of the American Red Cross Blood Services. We are looking for a full time Medical Technologist in Blood Banking to work in our reference lab performing specialized testing to serve our local hospital clients. As a Medical Technologist, staff can expect to perform (in accordance with standard operating procedures and applicable regulatory requirements) basic and advanced donor and patient tests, and interpret results to determine donor-recipient compatibility. Primary job responsibilities may include: * Resolving compatibility problems * Providing complex reference and consultation services to hospitals and transfusion services * Performing automated and manual test procedures on blood samples Other Medical Technologist duties may include: * Managing receipt, coordination, shipment and transport of patient and donor blood samples and documenting supply and equipment problems * Managing reagent inventory (ordering, receiving, inspection and preparation) * Recognizing/resolving testing irregularities and assisting other Medical Technologists in problem resolution. * Consulting with staff at other medical facilities, to resolve complex serologic problems and providing special units to transfusion recipients * Performing maintenance, repair and validation of laboratory equipment and software * Maintaining accurate records * Performing manufacturing duties associated with special blood products, if applicable. * Assuming lead responsibilities such as record review and training; assisting in concern management. 2nd Shift Position. Monday - Friday 3:00pm to 11:30pm Qualifications MT(ASCP) or BB(ASCP) /equivalent , bachelors degree with major in biological science or chemistry plus 3 years blood banking experience, or MLT (ASCP) certification plus 5 years laboratory experience required. MT (ASCP) and/or BB (ASCP) or equivalent desired. State license may be required where applicable. The American Red Cross offers a full-time benefits package including Medical, Dental and Vision Insurance, 401(k) with employer match, generous vacation accrual, and paid holidays. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Job Description: Company Summary As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We provide almost half of the nation’s blood supply, as well as humanitarian relief at home and abroad. Our focus is to provide compassionate patient and family-centered care both internally and externally with every person we encounter. If you share our passion for helping people, join us in this excellent career opportunity. To learn more about the life-saving impact our employees have every day, watch this short video: The Men and Women Behind Our Mission ( https://youtu.be/xhmr-3s1Eqw ) Position Summary Are you seeking a full-time opportunity that makes a difference? Are you passionate about meeting new people? Do you want to have an impact in your community, across the country, and around the world? If your answer is “yes”, then we invite you to become a Phlebotomist-Driver (CDL required) for the American Red Cross! From transporting and setting up blood collection equipment at work sites, to drawing blood from donors, as a Phlebotomist-Driver with the American Red Cross you will work all aspects of blood drives at schools, offices, churches & other community locations throughout the surrounding areas. No experience necessary – our paid training is a mix of classroom instruction and field practice. To learn more about this role, watch this short video: A life-saving mission. A life-changing career. Join us. ( https://www.youtube.com/watch?v=Cldo1m5z-Ds ) Phlebotomist-Driver (CDL)- Responsibilities Balance production, donor care & quality requirements to meet daily blood collection goals Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation Be detail oriented all day, every day, to ensure that the blood you collect meets regulatory requirements and can be safely transfused Remain flexible to work a highly variable schedule that includes early start times, late end times, weekends & holidays to meet the needs of our blood drive sponsors and donors Take care of your team members – show up for every shift and give 100% while you’re there Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times The aforementioned responsibilities of the Phlebotomist-Driver describe the general nature and level of work and are not an exhaustive list. Why the American Red Cross? We offer employee growth and development, an incomparable team spirit and a comprehensive benefits package inclusive of health and 401K. Qualifications High school diploma or equivalent required Customer service experience, effective verbal communication, and public relations skills are required Experience driving large vehicles strongly preferred Medical assistant or phlebotomy training preferred but not required A current, valid driver's license and good driving record is required, with valid CDL (Class A or B). Basic computer skills are desirable DOT certification may be required in some locations. Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Recruit prospective blood donors from a variety of sources by phoning individuals to make donation appointments. Contact blood donors to increase the frequency of donations and increase the number of donors at fixed sites or mobile unit blood drives to meet the collections goals. Positively impact the quality of service to donors and groups, increasing the availability of blood products. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations. Responsibilities: 1. Contact blood donors by telephone using a dialer system to recruit for blood donation. Use information from multiple computer systems simultaneously to target appropriate blood drives for donor, update donor records as needed and to record outcomes of calls. 2. Schedule appointments while providing positive service experience to maximize donor show rates. 3. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. 4. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. 5. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. 6. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. 7. May develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. 8. Respond to or transfer inbound calls to the appropriate party. 9. Perform other related duties as assigned. 10. May coordinate support of community and business donor groups to assure a positive image of the ARCBS. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Scope: Perform a variety of telerecruiting functions in support of the defined goals for the Division. Competencies: The duties and responsibilities mentioned in the job description are representative of the essential functions of the position. The performance management system incorporates competencies which are identified, discussed and evaluated in order to meet operational milestones and which are tied to job families and titles. Three types of competencies have been identified; Technical Competencies are job specific skills and methods, Core Competencies are the abilities and behaviors expected of all Biomedical Services employees, Leadership Competencies are specific abilities and behaviors required of those performing formal management roles or other leadership roles (i.e. Project Leaders). Management and staff should contact Human Resources for further details on the appropriate competencies for a specific position. Essential Functions/Physical Requirements: The duties are representative of the essential functions of the position. Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. Some local and non-local business travel may be required. Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site. Therefore the work site may determine the exposure level to be greater than or less than the below stated level. This position is an exposure determination 0 in view of the fact that normal work involves no exposure to blood or blood components and/or human body fluids or tissue samples as a result of splashes, spills, and/or needlesticks or performance of or assistance in first aid. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualifications: High school diploma or equivalent required. Minimum one year of telemarketing, customer service or call center experience is required. Proficient in using multiple computer applications simultaneously in a fast paced environment to quickly and efficiently meet donor service needs. Excellent customer service and problem-solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast paced call center environment is required. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Qualifications High school diploma or equivalent required. Experience in a regulatory, laboratory or manufacturing setting preferred. Manufacturing technicians working in Distribution or Plasma Sample Management positions may require a valid driver’s license. Responsibilities Manufacture, store and distribute blood products/samples. Meet the quality and quantity production and distribution goals established by the department. Operate, maintain and perform quality control checks on equipment. Ensure adequate inventory of required supplies. Perform data entry and operate the computer programs associated with component production, labeling,storage, and shipping. Maintain accurate, legible and complete manufacturing department records. Perform the quarantine and disposition of unacceptable products/samples. Ensure products are suitable for release for distribution and are managed appropriately. Perform good inventory management practices throughout the manufacturing and shipping process. May perform customer service or inventory management as requested. May perform management of sample tubes. May make customer deliveries. Maintain accurate electronic and physical inventory locations for products. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights