6 jobs found in Charlotte

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Responsibilities: 1. Contact blood donors by telephone using a dialer system to recruit for blood donation.  Use information from multiple computer systems simultaneously to target appropriate blood drives for donor, update donor records as needed and to record outcomes of calls. 2. Schedule appointments while providing positive service experience to maximize donor show rates. 3. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. 4. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. 5. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. 6. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. 7. May develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. 8. Respond to or transfer inbound calls to the appropriate party. 9. Perform other related duties as assigned. 10. May coordinate support of community and business donor groups to assure a positive image of the ARCBS. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Scope: Perform a variety of telerecruiting functions in support of the defined goals for the Division. Competencies: The duties and responsibilities mentioned in the job description are representative of the essential functions of the position.  The performance management system incorporates competencies which are identified, discussed and evaluated in order to meet operational milestones and which are tied to job families and titles.  Three types of competencies have been identified; Technical Competencies are job specific skills and methods, Core Competencies are the abilities and behaviors expected of all Biomedical Services employees, Leadership Competencies are specific abilities and behaviors required of those performing formal management roles or other leadership roles (i.e. Project Leaders).  Management and staff should contact Human Resources for further details on the appropriate competencies for a specific position. Essential Functions/Physical Requirements: The duties are representative of the essential functions of the position.  Physical requirements are those present in normal office environment conditions.  Operational flexibility is required to meet sudden and unpredictable needs.  Some local and non-local business travel may be required. Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site.  Therefore the work site may determine the exposure level to be greater than or less than the below stated level. This position is an exposure determination 0 in view of the fact that normal work involves no exposure to blood or blood components and/or human body fluids or tissue samples as a result of splashes, spills, and/or needlesticks or performance of or assistance in first aid. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualifications: High school diploma or equivalent required.  Minimum one year of telemarketing, customer service or call center experience is required.   Proficient in using multiple computer applications simultaneously in a fast paced environment to quickly and efficiently meet donor service needs. Excellent customer service and problem-solving skills required.  Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast paced call center environment is required.   Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Summary: Respond to and provide appropriate donor care to blood donors who have suffered an injury or had a reaction during or following a blood donation. Performs MD designee review and final quality evaluation of donor complication cases. Identifies the need to gain control of components from donors with certain complications that could affect recipient safety. May answer questions regarding donor eligibility and customer concerns. Maintain Blood Services records following ARCBS directives and FDA, state, and federal regulations. Research records to retrieve the requested information. Work in a collaborative team environment to meet operational objectives while advancing donor and recipient safety. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations.  Shift: 2nd Shift, Sunday – Thursday 3 p.m. – 11:30 p.m.   Will report into an office every day NOT a work from home position Responsibilities Manage donor complications arising from the donation process. Provide appropriate care for donors reporting complications from their donation. Take appropriate and timely product action in response to additional information provided by donors. Provide timely, accurate, and helpful answers to donors and staff regarding donor eligibility, complaints, and concerns. Communicate directly with donors to ensure proper care and resolution of complications. Ask probing questions to ensure the facts of the case are known and to provide correct care for donors. Manage donor complication cases to resolution and timely closure. Perform medical director/designee review and final quality review for donor complication cases. Identify, control, and retrieve suspect products (includes gaining control, product retrieval, consignee notification, tracking responses from consignees, case review, and managing cases through closure). Investigate discrepancies in donor records. Correct, update, and verify changes to donor records to ensure appropriate entry and confidential handling of donor data. Identify and control impacted suspect products resulting from changes. Monitor security to ensure only authorized personnel has access to confidential donor records. Prepare and provide reports for regions and BHQ regarding donor complication cases as required. Perform all necessary tasks according to procedure and within established time frames. Perform other related duties as necessary to maintain the team workflow.  Qualifications Certification as a Registered Nurse (RN), Licensed Practical Nurse (LPN) or Medical Laboratory Professional (MT or MLT) is required. Minimum one year of related experience in patient care, blood collections, or patient testing is required. Prior blood banking or similar customer service experience preferred. Excellent written and verbal skills and the ability to probe donors to elicit a complete and accurate health history is required. Intermediate to advanced level computer skills with Microsoft Office applications in a Windows environment is required. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. As part of the world’s largest humanitarian network, the American Red Cross places top priority on the health and safety of our employees, volunteers, blood donors and those who receive our aid and services.  Our commitment to public health is unwavering—both during the COVID-19 pandemic and year-round. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Job Title: Phlebotomist/Driver Location: Charlotte, NC Help saves lives every day with a phlebotomy & driving career at the American Red Cross. No experience needed! Join the Red Cross Biomed Team! At the American Red Cross, you have a direct impact on a meaningful mission. When you join our Biomedical team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growing, learning and succeeding. About this Role As a Phlebotomist/Driver, you’ll use your compassion and customer service skill to collect lifesaving blood donations from our volunteer donors and ensure they have the best experience possible. Your driving experience will assist us with transporting equipment and setting up at the collection sites. The Red Cross offers paid phlebotomy training with the ability to grow your skills and career within the nation’s top humanitarian organization. To learn more about being a phlebotomist, watch this short video: rdcrss.org/lifesavingrole   Responsibilities Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again Be detailed oriented all day, every day, to ensure that the blood you collect meets goals, regulatory requirements and can be safely transfused To best meet the needs of our donors and community, Phlebotomist/Drivers work a variable schedule including early mornings, late nights, weekends and holidays The aforementioned responsibilities of the Phlebotomist/Driver describe the general nature and level of work and are not an exhaustive list Qualifications High school diploma or equivalent required Customer service experience and effective verbal communication skills are required Ability to work a variable schedule including early mornings, late nights, weekends and holidays. Overnight travel may be required A current, valid driver's license with good driving record is required.  Experience driving larger vehicles preferred. DOT certification may be required in some locations. If required, must pass applicable DOT physical and related requirements and be able to possess or obtain a medical certification of at least one-year duration. Ability to load and unload vehicles with or without reasonable accommodations Physical requirements may include the ability to lift up to 50 lbs., occasionally physically assisting donors experiencing an adverse reaction, as well as pushing or pulling heavy weights up and down ramps and stairs (potentially up to 250 lbs. in weight and with up to 75-degree angles). Physical requirements may be performed in adverse weather conditions Basic computer skills are desirable Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We provide about 50% of the nation’s blood supply as well as humanitarian relief at home and abroad.  We save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Come bring your ASCP Clinical Lab Scientist (CLS) or Medical Technologist (MT) license and passion for blood banking to support the life-saving mission of the American Red Cross Blood Services. We are looking for a full time Specialist in Blood Banking to work in our reference lab performing specialized testing to serve our local hospital clients. As a  Medical Technologist , staff can expect to perform (in accordance with standard operating procedures and applicable regulatory requirements) basic and advanced donor and patient tests, and interpret results to determine donor-recipient compatibility. Primary job responsibilities may include: •         Resolving compatibility problems •         Providing complex reference and consultation services to hospitals and transfusion services •         Performing automated and manual test procedures on blood samples   Other Medical Technologist duties may include: •         Managing receipt, coordination, shipment and transport  of patient and donor blood samples and documenting supply and equipment problems •         Managing reagent inventory (ordering, receiving, inspection and preparation) •         Recognizing/resolving testing irregularities and assisting other Medical Technologists in problem resolution. •         Consulting with staff at other medical facilities, to resolve complex serologic problems and providing special units to transfusion recipients •         Performing maintenance, repair and validation of laboratory equipment and software •         Maintaining accurate records •         Performing manufacturing duties associated with special blood products, if applicable. •         Assuming lead responsibilities such as record review and training; assisting in concern management.  – Tech III •         Performing staff orientation and competency assessments, if applicable. Performing external customer education. – Tech III The aforementioned duties are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. The American Red Cross offers a full-time benefits package including Medical, Dental and Vision Insurance, 401(k) with employer match, generous vacation accrual, and paid holidays.   Qualifications  MT(ASCP) or BB(ASCP) /equivalent , bachelors degree with major in biological science or chemistry plus 3 years blood banking experience, or MLT (ASCP) certification plus 5 years laboratory experience required. MT (ASCP) and/or BB (ASCP) or equivalent desired. State license may be required where applicable. Hours: 3rd Shift scheduling (w/shift premium)Sun- Thurs.  11pm – 7:30am Physical Requirements: Available to work overtime, other shifts, early mornings, evenings, holidays and weekends.  Requires standing, stretching, stooping and bending for extended time periods.  Lift, pull, push and move objects of up to 50 pounds.  May work in walk-in refrigerator/freezers for periods of time.  Work under pressure and within time standards.  Required to wear protective clothing such as lab coats, gloves, face shields, etc. when there is exposure to blood and blood products and/or where work location requires.  Ability to use a wide variety of lab or medical equipment.  Ability to use a personal computer and applicable software for sustained periods of time. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We provide about 50% of the nation’s blood supply as well as humanitarian relief at home and abroad.  We save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Come bring your ASCP Clinical Lab Scientist (CLS) or Medical Technologist (MT) license and passion for blood banking to support the life-saving mission of the American Red Cross Blood Services. We are looking for a full time Specialist in Blood Banking to work in our reference lab performing specialized testing to serve our local hospital clients. As a  Medical Technologist , staff can expect to perform (in accordance with standard operating procedures and applicable regulatory requirements) basic and advanced donor and patient tests, and interpret results to determine donor-recipient compatibility. Primary job responsibilities may include: •         Resolving compatibility problems •         Providing complex reference and consultation services to hospitals and transfusion services •         Performing automated and manual test procedures on blood samples   Other Medical Technologist duties may include: •         Managing receipt, coordination, shipment and transport  of patient and donor blood samples and documenting supply and equipment problems •         Managing reagent inventory (ordering, receiving, inspection and preparation) •         Recognizing/resolving testing irregularities and assisting other Medical Technologists in problem resolution. •         Consulting with staff at other medical facilities, to resolve complex serologic problems and providing special units to transfusion recipients •         Performing maintenance, repair and validation of laboratory equipment and software •         Maintaining accurate records •         Performing manufacturing duties associated with special blood products, if applicable. •         Assuming lead responsibilities such as record review and training; assisting in concern management.  – Tech III •         Performing staff orientation and competency assessments, if applicable. Performing external customer education. – Tech III The aforementioned duties are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. The American Red Cross offers a full-time benefits package including Medical, Dental and Vision Insurance, 401(k) with employer match, generous vacation accrual, and paid holidays.   Qualifications  MT(ASCP) or BB(ASCP) /equivalent , bachelors degree with major in biological science or chemistry plus 3 years blood banking experience, or MLT (ASCP) certification plus 5 years laboratory experience required. MT (ASCP) and/or BB (ASCP) or equivalent desired. State license may be required where applicable. Hours: 3rd Shift scheduling (w/shift premium)Sun- Thurs.  11pm – 7:30am Physical Requirements: Available to work overtime, other shifts, early mornings, evenings, holidays and weekends.  Requires standing, stretching, stooping and bending for extended time periods.  Lift, pull, push and move objects of up to 50 pounds.  May work in walk-in refrigerator/freezers for periods of time.  Work under pressure and within time standards.  Required to wear protective clothing such as lab coats, gloves, face shields, etc. when there is exposure to blood and blood products and/or where work location requires.  Ability to use a wide variety of lab or medical equipment.  Ability to use a personal computer and applicable software for sustained periods of time. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Great Location, Great Company, Great Job! If you are looking to join one of the nation’s most diversified media, information and technology- Hearst, that offers a continuous learning environment, opportunities for advancement, and great benefits please apply!   Hearst Television’s Ad Operations Hub located in beautiful uptown Charlotte, NC has a unique opening for a   Station Specialist. The Ad Operations Hub supports Hearst Television’s 30 stations across the U.S. We are looking experienced ad operations personnel to process orders, prepare daily logs, assign copy and complete general ad operations duties for assigned stations. We are seeking ad operation professionals who understand the importance of the overall success of Ad Operations. This position will have leadership in providing support and solutions to station sales team members and station sales management members in assigned markets.    Job Responsibilities:                                                 Prepare and maintain on-air logs through careful management of commercial inventory Maintain/ Assign Commercial Instructions to ensure materials and instructions are received and processed on time. Maximization of both revenue and inventory for a group of stations Utilize innovative problem solving and decision-making skills to achieve station goals Printing and exporting of stations daily program logs. Assist in the implementation of HTV Best Practices and SOPs   Qualifications Requirements: Organized and Detailed Oriented Ability to analyze large quantities of data and identify critical trends Strong Communications Skills Ability to work under pressure against deadlines Ability to work independently with minimal supervision Willingness to learn and take on all tasks assigned Team Player- will be working will all levels in the organization  Experience: 1-3 Years Radio or Television Ad Operations or Sales experience preferred Working knowledge of WideOrbit Ad Operations System Strong Computer Skills Knowledge of Excel  Compensation and Benefits: Competitive Pay- commensurate with experience Extensive Training Program Medical, Dental, and Vision Insurance 401k plan Paid Vacation and Holidays Career Advancement Opportunities   Apply to learn more about the great benefits Hearst has to offer!